Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
About OKX
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Trading Systems team builds the mission-critical order, execution, position, and risk infrastructure that powers OKX’s global trading platform. We operate at the intersection of high performance, correctness, resilience, and scale—where every design decision matters.
We are seeking a Senior C++ Software Engineer to lead the design and evolution of our trading counter and core trading systems. This role is for an engineer who combines deep systems expertise with strong ownership: someone who investigates root causes, raises the quality bar across the engineering lifecycle, and turns individual learning into reusable team capability.
What You’ll Be Doing
Lead the architecture, design, and development of complex, high-performance C++ trading systems.
Design reliable distributed systems, including consistency, fault tolerance, disaster recovery, and resilience strategies across system boundaries.
Own work end to end—from technical proposals and design reviews through framework refactoring, implementation, deployment, production debugging, replay, and validation.
Solve low-level systems challenges involving networking, protocols, concurrency, memory management, performance, and operating-system-level behaviour.
Drive architectural improvements by identifying systemic issues and anti-patterns, such as overly coupled or “God Class” designs, and redesigning components with clear responsibilities.
Build proactive quality safeguards, including automated testing, failure-injection scenarios, stability validation, monitoring, and replay-based verification.
Design controlled experiments to validate architectural assumptions and diagnose complex production issues beyond surface-level symptoms.
Work effectively across heterogeneous technology stacks, making sound engineering decisions at language, service, and platform boundaries.
Independently explore and apply AI-assisted engineering practices across code understanding, solution design, cross-review, incident analysis, test validation, and knowledge capture.
Raise engineering standards through thoughtful code reviews, technical discussions, and continuous improvements to development practices.
Mentor engineers and share practical knowledge through documentation, playbooks, technical sessions, and reusable frameworks.
What We Look For In You
Bachelor’s degree or above in Computer Science, Software Engineering, or a related STEM field; equivalent practical experience is also valued.
5+ years of hands-on software engineering experience, with substantial experience building production C++ systems.
Strong experience designing and evolving complex systems, with a clear understanding of architectural trade-offs.
Proven knowledge of concurrency, multithreading, network programming, and performance optimisation in Linux-based environments.
Hands-on experience with distributed consistency, high availability, fault tolerance, disaster recovery, or other system-level reliability designs.
Strong understanding of computer systems fundamentals, including networking protocols, operating systems, memory, storage, and runtime behaviour.
A track record of taking ownership proactively, from defining the problem to delivering and validating a robust solution.
Exceptional debugging and analytical ability, with a habit of investigating why issues occur—not simply applying short-term fixes.
Experience using automated tests, simulation, replay, or comparative experiments to validate system behaviour and reliability.
Clear communication skills and a collaborative mindset; able to turn experience into documentation, standards, and practices that help the whole team.
Nice to Haves
Experience with exchange, brokerage, trading counter, order management, execution, market data, or other low-latency financial systems.
Experience with event-driven architectures, messaging systems, or high-throughput distributed platforms.
Familiarity with Rust, Java, Go, Python, or other languages used in multi-language production environments.
Practical experience applying AI tools to improve software engineering workflows and code quality.
Experience working with globally distributed, cross-functional engineering teams.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues
Manage the end-to-end resolution of job cancellation requests and missing inspection documents
Oversee PSS dispute resolutions
Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls
Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals
Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes
Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements
Identify process automation opportunities and maintain rigorous documentation for revenue recognition
Provide peer coverage to ensure continuous support
Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping production underway
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Limassol, Cyprus
Workplace: remote
Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
We are looking for a Compliance Operations Manager to take end-to-end ownership of traffic and content compliance across one of our digital platforms.
You will develop and operate a scalable compliance framework for monitoring affiliate partners and digital traffic sources, identifying prohibited or risk activity, investigating incidents, and continuously improving preventive and detective controls.
This is a hands-on ownership role for someone who can independently assess risks, establish effective processes, and turn compliance requirements into practical operational and technical solutions. You will work closely with Product, Engineering, Data, Legal, Risk, and commercial teams.
Job Responsibilities
Own, develop, and update the traffic and content compliance framework, policies, SOPs, and risk-scoring mechanisms.
Audit digital traffic channels, landing pages, and promotional materials to detect prohibited content, cloaking, redirect manipulation, and suspicious attribution patterns.
Lead root-cause investigations into compliance violations, coordinate corrective actions, enforce partner restrictions, and track remediation.
Partner with Product, Engineering, and Data teams to define requirements for automated risk-scoring, internal compliance tools, and external monitoring solutions.
Track compliance metrics, analyse recurring risk trends, and deliver clear, decision-ready reporting to management.
Ensure documentation remains audit-ready for payment partners and regulators; stay updated on payment-network and industry regulatory shifts.
Provide functional direction and quality standards for compliance analysts, and deliver internal training on monitoring and enforcement processes.
You’ll thrive here if you have
5+ years in Compliance Operations, Risk, Fraud Prevention, or Traffic Quality (hands-on experience in traffic compliance, affiliate marketing, and ad networks required).
Solid understanding of tracking signals (URLs, redirects, referrers, cookies, device fingerprints) and ability to assess risk using incomplete attribution data.
Proven background conducting operational audits, implementing SOPs/compliance policies, and managing root-cause incident investigations.
Experienced in team leadership, managing cross-functional initiatives, and translating compliance needs into Product, Engineering, and Data requirements.
Ability to define compliance KPIs, build clear executive reports, and make sound, analytical decisions under pressure.
Upper-Intermediate English or higher.
Nice to Have:
Knowledge of payment provider, acquiring bank, or card network compliance standards.
Experience detecting cloaking, brand misuse, redirect manipulation, and prohibited content.
Familiarity with OSINT, web scraping, SQL/Python, BI tools, or LLM-based automation.
Relevant professional certifications (compliance, auditing, risk, or fraud prevention).
What Success Looks Like
A risk-based traffic and content compliance framework is actively implemented and enforced.
High-risk traffic sources and compliance incidents are quickly identified, audited, and resolved.
Automated and manual monitoring controls effectively reduce repeat violations.
Management receives clear, data-driven visibility into traffic compliance risks.
All processes, evidence, and records remain continuously audit-ready for external partners.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
This opportunity is also available for those who already live in
Limassol,
Cyprus.
EU-based employment contract and a 3-year Cyprus work visa.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: London, United Kingdom
Workplace: hybrid
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Please note that this will be a part-time role involving working 3 days a week.
Other information
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: London, United Kingdom
Workplace: hybrid
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Please note that this will be a part-time role involving working 3 days a week.
Other information
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: Kyiv, Ukraine; Lviv, Ukraine; Remote, Ukraine; Warsaw, Poland
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are looking for a
Senior Operations Manager
to drive operational efficiency, improve business processes, and strengthen collaboration across teams. In this role, you will turn operational challenges into practical solutions, introduce meaningful improvements, and ensure consistent, high-quality execution across operational teams.
What you will do:
Create, optimize, document, and maintain operational processes.
Drive continuous process improvement using data, automation, and AI-driven tools.
Implement, monitor, and improve business process efficiency metrics.
Support and improve projects, dashboards, and workflows in Jira.
Coordinate projects aimed at improving operational efficiency, including planning, execution, and evaluation.
Build and refine cross-functional alignment between business units and operational teams, breaking down silos and ensuring coordinated execution and delivery.
Ensure consistent and high-quality execution of service delivery models across operational teams, with a focus on SLA compliance, clear ownership, and expected outcomes.
Manage selected operational budgets and optimize expenses.
What we expect from you:
At least 2 years of experience as an Operations Manager in a company with 200+ people.
Hands-on experience building, documenting, and improving business processes, making them clear, efficient, and consistent.
Strong collaboration skills, with the ability to align and coordinate work across different teams and departments.
Proven ability to drive change and introduce new ideas, even without direct authority.
Analytical mindset, with the ability to turn data and operational challenges into clear, practical solutions.
Advanced Google Sheets or Excel skills, including formulas, pivot tables, and basic automation; experience building reports and tracking systems.
Strong experience working with Jira is a plus.
Your journey with us:
Step 1: Pre-screen.
Step 2: Interview.
Step 3: Final interview.
Step 4: Reference check.
Step 5: Job Offer!
What we offer:
28 business days of paid off.
Flexible hours and the possibility to work remotely.
Medical insurance and mental health care.
Compensation for courses, trainings.
English classes and speaking clubs.
Internal library, educational events.
Outstanding corporate parties, teambuildings.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
THE ROLE & TEAM
Product Data Science & Engineering is a portfolio team within Product & Technology. Partnering across Product, Engineering, Design, Marketing, and Commercial leadership, we set Xero’s data science strategy across broad product areas and operate in an AI-native way—using AI to transform how we work, not just what we ship.
The team co-own Xero's metrics stack, experimentation strategy, and enterprise data architecture and builds AI-powered customer experiences including the Jax chatbot and agentic workflows—in partnership with Anthropic, OpenAI, and Google. They also lead AI measurement and productionisation. We work in an AI-native way. That means AI changes how data science itself gets done here, not just what we ship.
This is a new strategic leadership role created to scale Xero's data science and AI capabilities. You will take full ownership of the data science, analytics, ML, and AI strategy and execution across Accounting & Bookkeeping, Small Business, and AI products.
This role combines strategic product vision (including Jax, agentic workflows, and AI-powered features) with platform thinking across the metrics stack, experimentation, data quality, and governance, driving enterprise-level impact across every product team.
WHAT YOU’LL DO
- You will translate company-level objectives into strategic sub-objectives across analytics, ML, AI products, and experimentation, elevating both the quality of decisions and the leverage Xero gains from its data and AI investments.
- Lead, mentor, and grow a team of data scientists, analytics engineers, ML engineers, and managers, scaling the function from ~12 to ~30.
- Design team structures and operating models that preserve high throughput across multiple locations and time zones.
- Operate as an AI-native leader, driving how AI changes how data science operates and ships value across Xero.
- Act as the primary data partner to Product & Technology, advising C-suite and SLT on data utilization, retention strategy, new data domains, and AI investment decisions.
- Represent data science in executive forums and partner with Product, Engineering, Design, Marketing, Commercial, Legal, Privacy and Risk on strategy, prioritisation and governance.
- Own AI governance, model risk, data quality, privacy posture, and experimentation integrity across the portfolio, ensuring company-wide compliance and integrity.
- Drive behavioral, technical, and cultural standards across the vertical. Own and improve global hiring practices, build talent maps, and coach senior leaders and individual contributors to raise the bar across Xero.
- Proactively identify delivery and strategic risks, designing robust organizational processes that yield consistent, high-quality outcomes for Xero.
WHAT YOU’LL BRING WITH YOU
We welcome candidates from analyst, scientist, engineer, or AI/ML-focused backgrounds—a linear data science career is not required. What matters most is that you have operated, shipped, and led at scale within a fast-paced technology environment. As a self-starter and executive partner, you will shape and lead strategic agendas alongside C-suite and senior leadership, driving throughput across multi-location, global teams. You excel at bringing structure to complex cross-functional challenges, managing ambiguity, and maintaining a strong "Xero-first" mindset focused on delivering strategic value and accountable execution.
- Ability to act as a proactive self-starter and executive partner, shaping strategic agendas with C-suite and SLT, presenting to board-level leadership, and influencing key investment decisions.
- Proven ability to manage ambiguity, bring structure to complex cross-functional challenges, sustain throughput across multi-timezone teams, and hold stakeholders accountable to a "Xero-first" standard.
- Skilled in leading managers, coaching leaders into senior roles, developing high-performing teams, and constructively escalating strategic risks when necessary.
- Experienced in navigating teams through significant scale-ups, operating model transformations, and continuous evolution in fast-paced environments.
- Practical experience leveraging frontier-model platforms (e.g., Anthropic, OpenAI, Google) to build agentic workflows, chatbots, and AI-powered products, as well as transforming team operating models using AI workflows.
- Substantial experience leading data science, ML, or analytics functions, with a proven track record of managing other people leaders across multi-team structures.
- Extensive experience building and running enterprise-scale data science functions, AI/ML productionisation, AI governance, model risk frameworks, and experimentation integrity.
- Deep technical fluency across applied ML, analytics engineering, instrumentation, eventing, and schema governance, with a strong engineering mindset focused on building scalable platforms and reusable architectures.
- Prior exposure to SaaS or small business segments, with a track record of driving scale, data quality, and privacy compliance.
- Technical bachelor's or master's degree (PhDs welcome for applied, high-impact organizational challenges), supported by public thought leadership or open-source contributions in data or AI.
WHERE AND HOW YOU CAN WORK
This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote
Wormhole Labs builds Sunrise (sunrise.xyz http://sunrise.xyz), a platform that helps token issuers launch and list their tokens on Solana. To date, we've orchestrated the launch of 100+ assets on Solana, accounting for more than $10 billion in cumulative trading volume.
As a Trader, you'll develop and run strategies for tokenized equities, pricing and hedging risk across onchain markets and traditional brokerage venues. You'll be responsible for managing capital and writing the code that puts your strategies into production. This is a hybrid trading and engineering role.
What you will do
- Develop and run RFQ-based trading strategies for tokenized spot equities: set parameters such as buffers, spreads, and size limits, while optimizing for evolving business goals.
- Price instruments where reference prices are thin or stale, such as long-tail stocks and extended and overnight sessions.
- Measure execution quality: benchmark fills against references, analyze markouts, and turn what you find into strategy improvements.
- Monitor positions, inventory levels and P&L in real time; proactively flag risks, execute adjustments, and continuously improve tooling & monitoring.
- Integrate with traditional brokerage venues and onchain programs to fill trades and rebalance inventory.
What we're looking for
- 4+ years trading at a market maker, prop firm, DEX, or brokerage, with professional experience specifically trading spot equities.
- Experience developing RFQ systems.
- A rigorous approach to risk management: you track exposure, hedge thoughtfully, and escalate early when conditions shift.
- Self-directed and adaptable: you're comfortable operating with autonomy in a remote-first environment.
- Strong analytical and software engineering skills (e.g., Rust)
We provide
- Competitive salary and restricted token units, dependent on position type and location.
- Unlimited time off, healthcare premium reimbursement, and 401K.
- Top-of-the-line MacBook Pro laptop.
- Flexibility of working from wherever you have work authorization, as long as you can work 10-6PM US Eastern Time. We minimize unnecessary meetings, but building decentralized systems requires synchronous communication.
Location: Sydney
Workplace: Remote
ClickHouse is on a mission to grow a vibrant user community and establish ourselves as a cloud-first company. We are seeking an experienced Solutions Architect to help expand our presence in Australia by empowering customers and users to unlock the full potential of ClickHouse. This is an exciting opportunity to join after the general availability of our serverless Cloud product and play a pivotal role in defining how it is positioned and adopted in the market.
Our ideal candidate is a technical thought leader with strong customer facing skills, capable of bridging business objectives with technical solutions. In this role, you’ll serve as a trusted advisor, guiding clients on how to leverage ClickHouse for real time analytics, cloud native applications, and enterprise-scale workloads.
WHAT YOU’LL BE DOING
- Translate complex business and technical requirements into scalable solution designs, covering architecture, migrations, workflows, and data visualization.
- Work directly with stakeholders across every level; from the C-suite to data scientists and developers, to enable customer success.
- Evangelize ClickHouse’s vision and capabilities, driving adoption and securing strategic commitments.
- Apply a solution based approach to demonstrate and deliver customer value.
- Lead new initiatives that help customers transform raw data into actionable insights aligned with their business outcomes.
WHAT YOU BRING
- 5+ of experience with open source software business models; strong proficiency in cloud and infrastructure technologies.
- Hands on experience with scalable, highly available distributed systems.
- Proven ability to create proofs of concept (POCs) and reference implementations that drive customer adoption.
BONUS POINTS FOR
- Experience deploying applications or selling into environments with major cloud providers (AWS, GCP, Azure).
- Familiarity with database programming and data modeling.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.
We are looking for a General Manager to own Custody & Compliance at GoMining — the business line responsible for how customers move funds into and out of our ecosystem safely, quickly, and reliably.
This is not a traditional compliance role. You will own the entire direction as a business and product — from custody infrastructure and KYC/AML to deposits, withdrawals, Travel Rule, fraud controls, provider relationships, and customer experience.
Your goal is to build a system where compliance protects the company without becoming an unnecessary barrier for legitimate customers.
You will own the strategy, economics, product roadmap, delivery, key metrics, and engineering team behind the direction.
Responsibilities
Business & Product Ownership
Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results.
Define and track the key metrics for deposits, withdrawals, KYC, fraud, and customer activation.
Improve the speed and conversion of customer onboarding and money movement.
Balance risk prevention with customer experience and commercial impact.
Build financial and operational models and make decisions based on measurable business outcomes.
Work directly with C-level stakeholders on strategy and priorities.
Custody & Money Movement
Own custody infrastructure and relationships with custody providers.
Own deposit and withdrawal flows across the GoMining ecosystem.
Improve transaction processing speed, reliability, and success rates.
Identify bottlenecks and continuously improve the customer experience around money movement.
Manage incidents and critical issues related to customer funds.
KYC, AML & Travel Rule
Own the operational implementation of KYC, AML, and Travel Rule requirements.
Build scalable compliance operations, including case management, decision SLAs, escalation processes, and operational workflows.
Ensure compliance controls are effective without unnecessarily reducing conversion.
Continuously analyze false positives and missed fraud cases.
Work closely with Legal and Risk while maintaining ownership of the customer and business outcome.
Fraud & Risk
Develop fraud prevention guardrails across deposits, withdrawals, and customer verification.
Monitor fraud losses and false-positive rates.
Build data-driven approaches to identifying suspicious activity.
Ensure risk controls scale together with transaction volume.
Providers & Partnerships
Own relationships with custody, KYC, AML, and infrastructure providers.
Negotiate commercial and operational terms.
Reduce dependency on individual providers where appropriate.
Drive integrations together with engineering teams.
Hold providers accountable for agreed service levels.
Team & Delivery
Lead a dedicated engineering team and work directly with the Tech Lead.
Own priorities, backlog, releases, and delivery.
Set clear goals and measurable outcomes for the team.
Hire, develop, and make performance decisions when required.
Use AI and automation to keep the team lean and increase execution speed.
Requirements
Strong hands-on experience in crypto custody, payments, KYC/AML, or related financial infrastructure.
Experience owning custody and compliance processes in a crypto exchange, wallet, broker, crypto bank, BaaS, custody platform, or similar environment.
Practical experience with platforms such as Fireblocks, Copper, BitGo, Uphold, or similar.
Strong understanding of KYC, AML, Travel Rule, transaction monitoring, and fraud prevention.
Experience building operational compliance processes at scale.
Experience working directly with external providers and negotiating commercial terms.
Strong product and commercial mindset.
Ability to understand how compliance decisions affect conversion, revenue, and customer experience.
Strong analytical skills and comfort making decisions based on data.
Technical literacy and ability to work directly with engineers.
Experience managing teams and owning delivery.
Experience in crypto or fintech is highly preferred.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Barcelona, Spain; Limassol, Cyprus; Ta' Xbiex, Malta; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
As a Senior Account Manager at Colibrix One, you'll take full ownership of our most complex and strategically important merchant relationships. Beyond managing a larger portfolio, you'll act as a go-to expert within the Account Management team: mentoring colleagues, sharing best practices, and helping raise the standard of client service across the team. This is a senior individual contributor role, ideal for an experienced fintech professional who wants to deepen their impact without moving into formal people management.
Key Responsibilities:
Own a portfolio of high-value, high-volume, and complex merchants, acting as their trusted advisor and single point of contact across finance, compliance, and operations
Lead onboarding of complex or higher-risk merchants, including in-depth document review and close collaboration with Compliance on enhanced due diligence
Handle escalations and sensitive client situations, driving them to resolution and protecting long-term relationships
Identify growth opportunities within your portfolio (upsell, cross-sell, volume expansion) and contribute to client retention and revenue targets
Monitor portfolio performance and client health, proactively flagging risks and proposing action plans
Mentor and coach Account Managers: support them with difficult cases, share knowledge, and help new team members ramp up
Contribute to training materials, internal playbooks, and onboarding guides for the team
Act as the voice of the client internally, feeding insights to Product, Compliance, and Operations to shape improvements and new solutions
Challenge existing processes and lead initiatives that improve efficiency and client experience
Ensure the client database and account records for your portfolio are accurate and up to date
Your Profile:
Strong client-first mindset with a track record of building long-term B2B relationships
Confident communicator, able to negotiate, influence, and hold difficult conversations with senior client stakeholders
Natural mentor who enjoys helping others grow and sharing expertise
Strategic and analytical thinker, comfortable working with data to assess portfolio performance
High level of autonomy: able to manage a complex workload and make sound decisions independently
Proactive and solution-oriented, with the confidence to challenge established norms
What you need to succeed in this role:
2+ years' experience in account management or a similar client-facing role within a regulated entity (payments, banking, or fintech)
Proven experience managing key or strategic accounts, including complex merchant onboarding
Solid understanding of payments products, merchant risk, and compliance requirements (KYC/KYB, AML)
Experience mentoring or informally coaching colleagues is a strong advantage
Higher education in Business Management, Economics, or a related field is an advantage
Excellent written communication skills and the ability to explain complex topics clearly
Fluency in English and Russian (additional languages are an asset)
What We Offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
English / Spanish classes
Opportunity to receive reimbursement for work-related training/courses
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Almaty, Kazakhstan; Yerevan, Armenia; Baku, Azerbaijan; Tashkent, Uzbekistan
We are looking for a skilled Senior Accountant to support our transition to a new ERP system. This is a
fixed-term, one-year position
focused on ensuring a smooth migration of our financial processes and data, and driving improvements in automation and reporting. You will play a key role in reconciling data, managing system integration tasks, and collaborating closely with both internal stakeholders and the ERP implementation team.
Please note: this is not a part-time position - we are looking for a candidate to fully focus on this role.
Responsibilities
Perform monthly reconciliation of revenue booked in 1C (ERP) with analytics data, identifying discrepancies and implementing necessary adjustments.
Reconcile balances with partners, ensuring accuracy and making timely adjustments when discrepancies are identified.
Review and reconcile Partners' accounts receivable and accounts payable balances, identifying and correcting discrepancies as needed.
Create and manage tickets for the 1C/ERP development team to drive process automation and improvements.
Prepare detailed reports and reconciliations for external auditors and internal stakeholders as required.
Communicate with support teams and 1C development team to resolve accounting and operational issues.
Respond promptly to accounting-related queries and requests received via corporate channels and email.
Requirements
3+ years of experience in a finance or accounting department, preferably with exposure to ERP systems migration or implementation projects.
Experience in an international company is a plus.
Intermediate (B1) or higher level of English.
Advanced MS Excel skills (logical formulas, pivot tables, VLOOKUP, etc.).
Knowledge of 1C/ERP finance programs; working knowledge of SAP and/or IFRS is advantageous.
Benefits
Fully remote work; flexible working schedule.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
Unlock your full potential as a
Loyalty Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this role, you will look after a portfolio of
French-speaking VIP accounts
for one of our partners, acting as their trusted point of contact. You won't just be answering requests; you will be building long-term relationships, monitoring account activity, running targeted retention campaigns and moving accounts up the VIP tiers in line with the partner's retention and ROI goals. If you are fluent in French and English, comfortable working with KPIs, and passionate about delivering a premium customer experience, we would love to hear from you!
What we want you to do:
Portfolio Management:
Manage a targeted portfolio of the partner's potential and existing VIP accounts, building meaningful relationships through calls, emails, and chat on the partner's behalf.
Account Escalation & Upselling:
Reactivate, upsell, and escalate accounts to the partner's higher VIP tiers when appropriate, aligning with the partner's specific ROI and retention objectives.
Behavioral Monitoring:
Track account activity within the partner's ecosystem and act swiftly on key account activity triggers.
Operational Coordination:
Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the partner's accounts.
Campaign Execution:
Execute data-driven retention campaigns and reward offers on behalf of the partner, rigorously tracking performance and reporting outcomes to stakeholders.
Lifecycle Communication:
Maintain timely, proactive communication with account holders based on their activity to foster ongoing loyalty to the partner's products.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; the scope of the job may also be subject to change as necessitated by business demand.
Requirements
Proven experience
in customer service, CRM, or user engagement.
Excellent communication skills,
both written and verbal, in French and English.
Ability to build trust
with account holders without relying on excessive bonuses.
Familiarity with the iGaming industry
and user behavior.
Comfortable working with performance KPIs
and analyzing user activity reports.
Proactive, autonomous, and organized.
Proficient
with CRM tools, Slack, and other dashboards.
Nice to Have
Previous experience with VIP users or retention in the industry.
Experience in a fast-paced, performance-driven environment.
This is a fantastic opportunity to join a growing team and make a direct impact on our international markets. If you're a skilled relationship-builder with a passion for customer experience, we encourage you to apply.
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of our partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a CRM Lead of Bonus & Gamification
to join the partner's
CRM Team.
Role overview
Unlock your full potential as a
CRM Lead of Bonus & Gamification
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this role, you will manage and optimize bonus and loyalty mechanics in Smartico, from setup and launch to ongoing performance. You won't just be configuring mechanics; you will be leading a team of specialists, working closely with Product, Tech, and CRM teams to make sure mechanics, triggers, and rewards work smoothly, tracking key performance metrics to identify opportunities for improvement, and maintaining clear documentation of configurations and logic. If you have hands-on Smartico experience and a data-driven mindset, we would love to hear from you!
What we want you to do:
Team Leadership:
Lead, mentor and develop a team of specialists responsible for bonus and gamification mechanics, setting priorities, distributing tasks and ensuring high-quality delivery.
Product & Bonus Mechanics Setup:
Configure, deploy, and manage product-integrated bonus and loyalty mechanics (tournaments, mini-games, wheel of fortune, gamification levels, etc.).
VIP Promotions & Special Offers:
Plan and launch exclusive promotions, personalized offers, and special campaigns for the VIP and Super VIP segments, in collaboration with VIP managers and CRM.
Campaign Planning & Calculation:
Plan promotional campaigns and calculate their economics in advance (bonus cost, expected payout, ROI, and EV), ensuring mechanics are profitable and aligned with business goals.
End-to-End Loyalty Operations:
Oversee the full lifecycle of gamification mechanics built into the product via Smartico, ensuring proper trigger setups and reward delivery.
Coordinate with Product & Tech:
Work closely with Product, Tech, and CRM teams to ensure seamless integration, smooth event tracking, and scalability of Smartico mechanics.
Analyze & Optimize Performance:
Track key metrics (engagement, participation, redemption rates, retention, LTV) and propose data-driven improvements to active mechanics.
Maintain Documentation:
Keep detailed documentation of Smartico configurations, logic, triggers, and payload requirements to ensure transparency and replicability.
Requirements
Team Management Experience:
Proven experience leading a team (setting goals, managing workload, coaching, and performance reviews), ideally in CRM or marketing.
Hands-on Smartico Experience:
Proven hands-on experience in configuring and launching bonus mechanics, gamification, and loyalty systems via Smartico is a must.
VIP Segment Experience:
Experience working with VIP and high-value customer segments, including planning and running special promotions, personalized bonuses, and retention campaigns for them.
VIP Program & Loyalty Level Design:
Experience designing tiered VIP programs and loyalty levels, including defining level criteria, benefits, and progression logic.
Bonus & Gamification Expertise:
Deep understanding of product-integrated bonus mechanics, bonus engines, and user engagement tools.
Campaign Planning & Financial Modeling:
Strong skills in planning promo campaigns and calculating their cost, risks, and expected return (bonus conditions, margin, bonus abuse risks).
Cross-Team Collaboration:
Proven track record of working closely with Product, Tech, CRM, BI, and VIP teams.
Analytical Mindset:
Ability to interpret performance metrics and optimize promo/gamification performance based on data.
Structured & Detail-Oriented:
Strong focus on campaign integrity, QA testing of mechanics, and managing complex multi-trigger setups.
Benefits
Задачи:
— Разрабатывать корпоративные, имиджевые сайты и сервисы доставки на React и Next.js;
— Создавать адаптивную и кроссбраузерную верстку по макетам;
— Реализовывать плавные анимации и интерактивные элементы;
— Интегрировать frontend с REST API и backend;
— Подключать формы, карты, платежные и другие сторонние сервисы;
— Настраивать системы аналитики и метрики;
— Оптимизировать скорость загрузки, производительность;
— Участвовать в оценке задач и обсуждении технических решений;
— Поддерживать и развивать уже запущенные проекты;
— Проводить проверку своего кода и исправлять найденные ошибки.
Требования:
— Коммерческий опыт frontend-разработки от 2 лет;
— Уверенное знание JavaScript и TypeScript;
— Практический опыт работы с React и Next.js;
— Хорошее знание HTML и CSS;
— Умение создавать точную, адаптивную и кроссбраузерную верстку;
— Понимание SSR, SSG и основных принципов SEO;
— Опыт интеграции с REST API;
— Понимание клиент-серверного взаимодействия;
— Умение работать с Git;
— Опыт подключения Яндекс Метрики, Google Analytics, пикселей и других систем аналитики;
— Умение реализовывать интерфейсные анимации с помощью CSS и JavaScript;
— Опыт работы с Framer Motion или GSAP будет преимуществом;
— Внимание к деталям, аккуратность и ответственность за результат;
— Способность самостоятельно разобраться в задаче и предложить подходящее решение.
Будет плюсом:
— Навыки fullstack-разработки и готовность при необходимости решать несложные задачи на стороне бэкенда;
— Опыт работы с Node.js и серверными фреймворками;
— Понимание баз данных и опыт работы с ними;
— Опыт проектирования и разработки API;
— Опыт работы с CMS или headless CMS;
— Знание Tailwind CSS, SCSS или CSS Modules;
— Опыт работы с React Query, Zustand, Redux Toolkit или другими инструментами управления состоянием;
— Опыт настройки CI/CD и работы с Docker;
— Знание принципов веб-доступности;
— Опыт оптимизации сайтов для поисковых систем;
— Наличие портфолио с корпоративными или имиджевыми проектами.
Условия:
— Официальное трудоустройство;
— График работы удаленный;
— Заработная плата обсуждается с финальным кандидатом;
— Интересные проекты с заметной визуальной составляющей;
— Возможность влиять на технические и продуктовые решения;
— Понятные задачи и прямое общение с командой;
— Современный технологический стек;
— Возможности профессионального роста.
УдалённоmiddleГеография найма не уточнена
Sofia, Bulgaria; Time Zone:
Sofia, Bulgaria; Time Zone:
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote: India; This role is only open to candidates based in Mumbai as you will be required to regularly meet with customers and partners located there
ГибридDesign team structures and operating models that preserve high throughput across multiple locations and time zones; We welcome candidates from analyst, scientist, engineer, or AI/ML-focused backgrounds—a linear data science career is not required; Proven ability to manage ambiguity, bring structure to complex cross-functional challenges, sustain throughput across multi-timezone teams, and hold stakeholders accountable to a "Xero-first" standard