Вакансии

Location: Bangalore (Hybrid) ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE Software Engineers at OnePay build the products & systems that serve our customers and run our company. Besides writing, reviewing, and shipping code, engineers collaborate with others across the company, from product, design, and data to, customer support, ops, and compliance. Software Engineers at OnePay are highly technical, communicative, and emotionally intelligent. This role is responsible for: - Working closely with other engineers to ship code. We enjoy collaboration and partnering on hard problems.  - Building and maintaining documentation. As a growing and remote organization, having the necessary docs are key to our success.  - Solving complex problems that arise at scale. We deal with real-world money movement, sensitive financial data at scale, and are creating novel financial mechanics with no real precedent. YOU BRING - 4+ years professional experience building, shipping — and growing — non-trivial products & services. - Professional experience building, shipping — and growing — non-trivial products & services. - We are hiring at all levels of seniority for backend engineers. - Passion for your craft and care for the people you work with. You value quality across code, communication, and culture. - An act-like-an-owner mentality. We have a bias toward taking action. - A desire to keep growing your skills, and an ability to learn quickly. We hope you’ll be here for a while, and there’s no better investment than in our people. - The Triple H Factor: Hungry, Humble, Honest TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive salary, stock options, and benefits from Day 1 - Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs - Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays) - Monthly transport and work-from-home allowances - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

— Участие в разработке нового поколения флагманского корпоративного продукта компании; — Реализация комплексного веб-интерфейса с использованием как backend, так и frontend и технологий;

Глубокие знания PHP, Symfony, React и TypeScript. Опыт с современными облачными технологиями.

Location: Москва Продукт «Аналитика руководителя» в HR платформе Пульс помогает руководителям принимать решения на основе данных и управлять командой. Мы ищем full-stack разработчика с упором на back: проектирование архитектуры, реализация бизнес-логики и интеграции. Фронтенд — вспомогательная зона: точечная доработка и поддержка существующих интерфейсов, без требования «пиксель-перфект» экспертизы. Обязанности Технологический стек Backend (основной): Java (Kotlin), Spring Boot, Spring Data, Spring Web, Spring WebFlux, SQL, Kafka Frontend (базовый): React 18, TypeScript, React Query, Styled Components * реализация бэкенд-логики приложения (основной объём задач) * проработка архитектурных решений и разработка моделей данных * доработка и поддержка пользовательских интерфейсов для десктопа и мобильных устройств — по мере необходимости * настройка взаимодействия фронтенда с API, выбор подходов к стейт-менеджменту * разработка в составе команды с соблюдением code style проекта * написание юнит-тестов, участие в автоматизированном тестировании * сode review, обмен техническими стандартами и лучшими практиками внутри команды * работа с задачами и технической документацией в Jira и Confluence * наставничество и адаптация новых сотрудников. Требования * опыт коммерческой разработки с Java от 3 лет * уверенное владение Spring Framework (Spring Boot, Spring Data, Spring Web) * опыт работы с SQLОпыт работы с Kubernetes и DockerОпыт работы с Kafka * знание паттернов проектирования ПО * опыт автоматизированного тестирования * знание JavaScript/TypeScript на уровне «понимаю языковые механизмы»: асинхронность, Event Loop, замыканияГотовность периодически брать задачи по фронту на React Будет плюсом * реальный коммерческий опыт с React (от года) * опыт построения сложных форм и валидации (Formik / React Hook Form) * оптимизация производительности: профилирование, мемоизация, виртуализация списков * опыт наставничества. Условия * гибридный формат работы * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Обязателен опыт разработки в архитектуре микрофронтед. Отличное знание JavaScript, HTML/CSS.

Разрабатывать и поддерживать продукт на React + TypeScript. Оптимизировать производительность и повышать стабильность приложения.

Разработка и сопровождение сайтов компании на «1С-Битрикс: Управление сайтом». Доработка функционала: собственные компоненты и модули на D7, шаблоны, инфоблоки и Highload-блоки, обработчики событий, агенты.

Location: Remote (South Africa) ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote - South Africa Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Chicago, IL In a nutshell: IDEO Chicago is seeking an Experience Specialist to support the success of design teams and our studio’s internal community from both an operational and cultural perspective. You’ll use your insight and curiosity about needs and challenges to stay a few steps ahead and elevate the bar for how we execute on the client and community experience. It’s not enough for our values* and belief in design excellence to surface only in the work we do with clients. We expect that the look and feel of our workplace, and the experiences we host at IDEO, will reflect our brand authentically as well. Our Experience Team treats large and small “moments” with equal potential to inspire people. Sometimes this means planning ahead for formal events in order to deliver signature interactions. Sometimes it means shifts in furniture or protocols that refresh our state of mind on a daily basis. Our Experience Team has a “no task too big or small” attitude with a natural inclination to pitch in and get our hands dirty (sometimes literally). We expect the Experience Specialist to have a “no task too big, no task too small” attitude with a natural inclination to get their hands dirty (sometimes literally). Once you are here you will: Contribute to the day-to-day running of the office (calendaring, hospitality, logistics, supplies, studio environment), in a hands-on manner, in collaboration with the Experience Team and others. Be present in the studio to ensure timely preparation, set-up, and coordination of meetings and events (sometimes past normal working hours). Help prioritize requests for meetings, rooms, and catering and resolve conflicts when necessary. Help design and coordinate on-brand, hospitality-focused experiences for clients, guests, and colleagues. Build relationships and a local network especially with caterers, local restaurants, and other food vendors to grow resources for outstanding experiences. Welcome clients and visitors by helping to coordinate their travel and logistics. Relevant experience: At least 2-3  years of experience in a related role. Experience in hospitality, theatre or stage production or a “concierge” type of role in a design studio, creative consultancy or corporate environment. Excellent coordination, time management and organizational skills. Natural ability to prioritize tasks. Success at managing a high-volume of responsibility in a fast-paced environment. A “no job too small” mentality. Enthusiasm for collaborating with a variety of personalities and work styles. Proficient with standard cloud based applications (Google Apps). Helpful and empathetic, able to think and react on your feet. Calmness and resilience, comfortable with handling tasks and meeting deadlines in a fast-paced environment. Interest in working in a creative environment. *IDEO Values are: Be Optimistic, Collaborate, Take Ownership, Embrace Ambiguity, Talk Less, Do More, Learn from Failure, and Make Others Successful. What does IDEO offer you? IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. Payscale & Benefits IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity. The role is in-person Monday - Friday 10am to 2pm daily . The hourly range for this role is based on candidate experience, location, and other factors. If this role converts into a full-time position, this role is eligible for employee benefits. Application instructions: If you identify with our values and would love to contribute to our office, please submit your resume and cover letter.

-Разрабатывать агентов на LangGraph: tool calling, многошаговые сценарии, human-in-the-loop, обработка ошибок. -Строить RAG по внутренним документам: разбор PDF/DOCX, сканов и таблиц, индексация, гибридный поиск (BM25 + dense), реранкинг.

-Проектирование, разработка и внедрение программного обеспечения в стеке React, Yii2, PostgreSQL. -Тестирование и отладка при разработке нового функционала, написание автотестов, поиск багов серверных приложений, исправление ошибок.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE Supabase Storage https://supabase.com/docs/guides/storage is a scalable and high performance object storage service and is one of our fastest growing services. The current landscape of tools for uploading, storing, processing and delivering assets is complicated. Developers are forced to think about regions, caching, codecs and security before they can start uploading anything. We are looking for engineers to solve this problem once and for all! You will be working across the entire stack - client libraries, CLI, CDN, the storage server and the deployment infrastructure. One day, you might focus on improving upload resilience in iOS applications; the next, you could be optimizing the S3 protocol for efficient retries or finding ways to accelerate upload processing. You will be contributing to both our open source server https://github.com/supabase/storage and upstream dependencies we use, like the TUS server https://github.com/tus/tus-node-server/pulls?q=sort%3Aupdated-desc+is%3Apr+author%3Afenos+is%3Amerged. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR - Improving our analytics bucket offering and improving the storage of open file formats like iceberg and ducklake - Asset optimization to speed up delivery for websites and mobile applications - Building out our edge network to speed up uploads and build features like automatic cache invalidation - Improve the performance, observability, and reliability of our storage server - Work with the frontend team to build a fast, powerful storage explorer - Improve our APIs, client libraries and CLI to provide an exceptional end-to-end DX for our users - Resolve escalated support issues, while also identifying and resolving systemic issues across the platform YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years backend engineering experience of running Node.js in production - Have experience with highly scalable, distributed systems - Are comfortable with working across the stack - backend application development, some infrastructure work including deploying, monitoring and scaling the service - Posses familiarity with observability tools (OpenTelemetry, Prometheus, Grafana) and performance tuning - Have experience with production-grade PostgreSQL usage, including tuning and troubleshooting - Demonstrate an ownership mentality: driving projects end-to-end - Display empathy towards developer experience NICE-TO-HAVE - Prior experience working on developer tools - Solid knowledge of cloud infrastructure (AWS, GCP or Azure) and containerization (Docker, Kubernetes) - Direct experience designing and operating large file upload/download pipelines at scale - Deep, practical CDN integration and optimization knowledge - Experience with image and video processing tools (sharp, dssim, ffmpeg), formats and codecs (AVIF, WebM, Brotli) is a plus - Experience with the frontend ecosystem (Next.js, React, etc) is a plus WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

– У вас есть опыт работы c масштабными enterprise решениями; – Вы обладаете отличными знаниями JS (ES6+ или TypeScript);

• Знание JavaScript, HTML, CSS. • Опыт разработки интерфейсов.

За 2 месяца ты получишь практические навыки backend-разработки на Go и, если тебе ближе фулстек, frontend-разработки на React. Отправь резюме и сопроводительное письмо с GitHub, направлением (бэкенд или фулстек), вузом и курсом, а также напиши, можешь ли работать полный день с 9:00 до 18:00 все 2 месяца.

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Software Development Engineer In Test, ML/AI At SIE, we believe in making play safer for everyone. Within our Information Security team, we protect our people, platforms, and products with smart, scalable, and thoughtful solutions. Our mission is to provide clear, actionable risk and security insights that guide the business and enable amazing player experiences. We’re building a team that thrives on collaboration, curiosity, and delivering real value. Come help us make a difference! Overview We are hiring a Sr Software Engineer in Test specializing in ML/AI quality, including automation for model evaluation, LLM-assisted test generation, and validation of AI-powered workflows. The role includes guiding quality strategy and developing automation frameworks. You will also manage implementation for complex, cross-functional, machine learning-powered products and services. This role involves more than test development. You will lead quality initiatives from start to finish, ensuring teams stay synchronized, dependencies are managed, and releases are delivered confidently. You will work closely with ML, engineering, product, and infrastructure teams. You will shape how quality is built, monitored, and expanded while leading embedded QE efforts within projects. What you’ll do Define and complete quality strategies, test plans, and automation coverage for ML-powered services and platform components. Use LLMs and other AI-assisted techniques to generate, expand, and maintain high-value test cases for ML-powered workflows. Design scenario-based test suites for AI features, including adversarial prompts, edge cases, ambiguous inputs, and underrepresented user scenarios. Lead QE efforts for multi-functional projects, driving risk assessment, dependency management, and release readiness. Design, develop, and maintain scalable automation frameworks for backend services, APIs, and ML inference systems using Python and/or Java. Build automated validation for ML and LLM outputs, including ranking behavior, score distributions, prompt/response quality, hallucination indicators, and probabilistic model evaluation. Debug test failures, service anomalies, model inconsistencies, and AI behavior regressions to identify root causes and drive resolution. Perform functional, integration, regression, API, end-to-end, performance, and reliability testing for distributed systems. Improve automation reliability, reduce flakiness, and optimize execution efficiency. Partner with engineering and ML teams to integrate automated testing into CI/CD pipelines and release workflows. Collaborate across teams to establish scalable quality standards, tooling, and guidelines. Required qualifications Bachelor’s degree in Computer Science or equivalent 5+ years of experience as an SDET or QE engineer focused on backend and distributed systems. Experience using LLMs to generate, transform, and prioritize test cases for AI-powered experiences. Experience with AI evaluation tooling, prompt evaluation frameworks, model monitoring, or human-in-the-loop review workflows. Strong experience testing RESTful APIs, microservices, and distributed architectures. Proficiency in Python, Java, JS or similar languages for automation development. Hands-on experience with automation frameworks such as pytest, JUnit, Selenium, Playwright, Cypress, or Appium. Experience with CI/CD systems and test pipelines (Jenkins, GitHub Actions, etc.). Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker). Familiarity with databases, monitoring, and observability tools. Strong understanding of SDLC, Agile methodologies, and release processes. Excellent problem-solving, debugging, and communication skills. Preferred qualifications Experience validating ML outputs using statistical analysis or scenario-based testing approaches. Familiarity with ML infrastructure, data pipelines, or model-serving platforms (Seldon, KServe, Ray Serve, etc.). Prior work in content moderation ML, security, fraud detection, or adversarial ML. Experience testing high-scale, low-latency online services. Experience with Databricks or similar ML platform tooling. Familiarity with Node.js, React, or modern frontend technologies. Experience testing mobile, console, or other non-PC platforms. What sets you apart Strong combination of automation engineering and delivery ownership. Ability to drive quality across complex cross-functional initiatives. Practical understanding of how to test non-deterministic AI systems and separate model variance from quality regressions. Proven risk management and dependency coordination skills. Ability to influence engineering teams and promote quality guidelines. Passion for scalable, reliable, and maintainable automation systems. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $114,900 — $172,300 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list . We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. The Web Integrations Support Engineer is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. You will be responsible for ongoing maintenance of customer integrations based on Smartling’s GDN (web proxy) solution to ensure that the integration continues to meet customer needs as their sites change over time. We are looking for a professional with a track record of successfully supporting enterprise-grade technical solutions, who can communicate complex concepts and ideas effectively, and who takes a systematic troubleshooting approach when dealing with live customer issues. We are currently considering candidates based in the Pacific and Mountain time zones. You Will Own customer tickets end to end, with clear written root-cause explanations and next steps Run troubleshooting sessions and workshops with customer engineering teams, advising them on integration best practices Escalate to and collaborate with Engineering with clear reproduction steps when an issue needs a product fix Build scripts and tooling, to make diagnosis and configuration faster and safer Work with technical and business stakeholders to understand requirements and recommend sustainable solutions Make changes to live production configuration with care: testing safely, planning for rollback, and telling customers what changed and why Act with precision and urgency when customers are affected, and manage changing scope and ambiguity without losing momentum Keep learning about new web technologies and contribute to process and tooling improvements You Have A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience 2+ years in a customer-facing technical role such as Support Engineer, Solutions or Technical Consultant, or similar, focused on technical troubleshooting, solution design or implementation 2+ years of hands-on experience with HTTP, HTML, CSS (including writing robust selectors), JavaScript and REST APIs Strong skills with browser DevTools and network debugging, and an understanding of how pages are built and rendered in the browser Working knowledge of proxies, CDNs, web servers, DNS/TLS and caching, plus web security basics (CSP, CORS, cookies, WAFs) Comfort with regular expressions, plus the ability to write scripts (JavaScript, Python or Bash) Experience diagnosing issues from logs and request traces (Quickwit, Grafana, Kibana, Splunk or similar) A methodical, hypothesis-driven approach to complex problems Excellent written and spoken communication, with the ability to advise and persuade both technical and non-technical audiences The ability to drive outcomes despite complexity, ambiguity or shifting priorities Preferred but not required Experience with modern front-end frameworks (React, Next.js, Vue) and client-side rendering Familiarity with CMS platforms (e.g., AEM, Sitecore, WordPress, Contentful) Hands-on experience with Nginx or similar proxy and web server configuration Knowledge of SEO fundamentals (hreflang, canonical tags, sitemaps) Experience with translation, localization and internationalization, including awareness of RTL and CJK languages, character encoding and locale formatting, and/or fluency in multiple languages Software development experience You Will Enjoy Freedom 🏡 - we are remote-first Growth  - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary and 401(k) + company match Wellness - health insurance; free medical plan for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use the E-Verify platform for work authorization verifications. The US national total pay range for this role is $90,000 - $110,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

Location: Toronto; Ottawa; Montreal Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? In this role, you will manage the team that owns the Cohere inference APIs and SDKs, as well as the Cohere Dashboard, where customers can access our models, manage teams, and audit billing. You will collaborate with internal partners to craft a delightful, intuitive, and unified experience across everything the Cohere APIs and Cohere Dashboard have to offer. As a hands-on leader, you will shift seamlessly between roles as mentor, strategist, and technologist to guide the team toward shared success. Join our team of builders who are shaping the future of large language models! AS AN ENGINEERING MANAGER OF THE COHERE APIS AND DEVEX TEAM, YOU WILL: - Manage, mentor, and grow a talented and enthusiastic team of backend and full-stack software engineers - Participate in model releases and develop new API capabilities - Work closely with Modelling and Model Serving teams - Collaborate with UX designers to ensure customers have an easy and delightful time managing teams, API keys, billing and configurations. - Oversee and contribute to open source projects YOU MAY BE A GOOD FIT IF: - You have experience managing engineering teams and a proven track record of delivering high-quality software - You have experience shipping products with a large number of stakeholders - You’re comfortable with the front and back end of the stack, and have previously worked with Go, Next.js, TypeScript, and React - You are passionate about recruiting and growing people and teams - You are passionate about building rapport with your team and you prioritize 1:1s - You have excellent communication skills and believe that documentation is a great way to get feedback and discuss technical implementations and designs - You have the ability to take complex needs and goals and develop easy to understand explanations for all audiences - You’re excited about AI and have the motivation to scale a company FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.