Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
Docker shows up at a small number of global programs each year: industry and partner events, AWS re:Invent among them, each run with one theme, one signature demo, an executive meeting program and a pipeline target. Around them, our field marketers run regional programs with their sales teams, and Developer Relations leads developer and community events.
As Senior Event Manager, you are first chair on the global programs. You own each one end to end, from the negotiation and the contract through creative concept, planning, production, staffing and on-site delivery to reconciliation and the readout. You scout the newer conferences where Docker's ICP now gathers and test them with Brand and Field Marketing. You are the program manager for the whole events calendar, keeping one calendar and one messaging and positioning document for every event, and you are the events lead on Docker's Sales Kickoff, the internal event where the field meets the year's story first. You report to the Director, Field Marketing and Events, and work alongside the Event Manager, Global Field Marketing Operations, the regional field marketers, Partner Marketing, Brand, Product Marketing, Developer Relations and Sales.
Docker brought event management in-house this year, and this role is the center of it.
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WHAT SUCCESS LOOKS LIKE
Every global program delivers against the targets set for it before the contract: the right people reached and demos delivered; analyst, press, executive meetings and speaking earned; and a pipeline target agreed with Revenue Operations and read at 30 and 90 days. The footprint reads as a buying journey from demo to a first sales conversation, the executive meeting program runs on the standard set by Global Field Marketing Operations and is never overcommitted, and every program ends with a readout the sales leaders who staffed it trust. What the global programs build carries into every region: the theme, the activation kit and the lessons.
For a brief period before and during every event, every person on site works for you. You hold a room of senior stakeholders, production partners and volunteers to a run of show with authority and warmth, you are the person everyone is glad to see when the event starts, and you do it with a budget you can account for to the dollar.
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RESPONSIBILITIES
- Own the global programs end to end. Negotiate, contract, concept, plan, budget, produce, staff, deliver and reconcile every global program and its regional stops, against a pipeline target and a brand goal agreed with Revenue Operations, Field Marketing and Brand before the contract is signed.
- Architect the executive track. For each global program: who speaks, who hosts, which meetings run in the meeting space and how each leader's time is protected, on the executive meeting program standard that Global Field Marketing Operations sets. Work directly with executives and their assistants on schedules, prep and on-site handling.
- Run the footprint and the experience. Layout and experience design with Brand and Developer Relations, so the footprint reads as a buying journey from demo to a first sales conversation; graphics and messaging; demos and activations; staffing plans and training; swag strategy and production.
- Scout new events. Find and test the newer conferences where Docker's ICP now gathers, with Brand and Field Marketing, and grow the ones that earn it.
- Program-manage the calendar. One events calendar across every program and every function, and one messaging and positioning document per event with Product Marketing and Brand, so every team shows up saying the same thing.
- Lead the Sales Kickoff as an event. Venue, production, experiential, swag, travel coordination and run of show with the Event Manager, with Sales Enablement owning agenda and content, so the field experiences the first-half theme the way customers will.
- Manage production partners. Exhibit houses, production agencies, venues, hotels, freight and suppliers: own timelines, deliverables, room blocks and budgets, and escalate early when a partner misses.
- Bring operating rigor. Run-of-show documents, punch lists, staffing calendars, budget trackers and post-mortems that make the next program better than the last, and that Global Field Marketing Operations turns into the playbook every region runs.
- Shape what comes next. Bring a point of view, grounded in the year's results, on where Docker's events program should go next.
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QUALIFICATIONS
- 6+ years owning B2B events end to end, including major industry sponsorships or flagship conferences at significant scale, with the budgets, vendors and executive programs that come with them.
- You negotiate. You have taken a sponsorship from first conversation to signed contract and held the organizer to its deliverables.
- You think in pipeline: a pipeline target, a meetings program and sales partnership are how you judge a program, not only flawless logistics.
- Executive presence. You have presented event strategy to a C-level audience, handled executives on site with their assistants, and know how to protect a CEO's time without saying no to the sales team.
- Program management at scale: dozens of workstreams, hundreds of details and several stakeholder groups, all moving at once, and nothing dropped. You are the detail magician and the relationship manager in one person.
- Creative concepting: opinions about what makes a footprint or an experience memorable, and the skill to deliver it with brand and production partners.
- Vendor and budget command. You hold partners accountable and can account for every dollar, from purchase order to reconciliation.
- Calm, decisive on-site leadership. You thrive in the compressed chaos of event week and people want to work with you again afterwards.
- Experience with developer or technical audiences preferred. Willingness to travel about 35%, concentrated around event season, including international travel.
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WHAT TO EXPECT
FIRST 30 DAYS
- Immerse in Docker's ICP, product and the current events portfolio, budget, vendors and calendar; meet the Director, the Global Field Marketing Operations lead, the regional field marketers, Brand, Product Marketing, Developer Relations, Sales Enablement and the BDR team.
- Take ownership of the first-half global program contracts and the Sales Kickoff plan, including the executive track and the staffing plan.
First 90 Days
- Deliver the Sales Kickoff as an event: venue, production, experiential, swag, travel coordination and run of show, with Sales Enablement.
- Deliver the first global program stop of the year end to end, on schedule and on budget, with a 30-day readout.
- Stand up the events calendar and the messaging and positioning document as the one source every function uses, and the global program operating kit with Global Field Marketing Operations: run of show, staffing plan, executive meeting template, budget tracker and post-mortem format.
One Year Outlook
- Every global program carries its targets before the contract and reports against them at 30 and 90 days.
- Docker's global programs are known inside the company as the best-run programs on the calendar, and the executive meeting program is a repeatable asset at every stop.
- The global program kit carries into every regional program, and production partners work to standards you set.
Visa sponsorship: Not available for this role.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Compensation & Equity
United States: $102.2K – $146K base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re hiring a Talent Mobility Specialist to help Duolingo’s global talent navigate immigration and relocation with clarity, care, and confidence. You will own the day-to-day operations of our Global Mobility program, manage immigration and mobility matters from assessment through completion, partner with candidates, Duos, and cross-functional teams, and oversee external providers. You’ll also improve policies, processes, and reporting so our programs stay compliant, competitive, and scalable as Duolingo grows globally.
🧠 You will...
Own the day-to-day operations of our Global Mobility program. Administer relocation policies, packages, eligibility, and exceptions consistently and efficiently. When something falls outside policy, bring a clear recommendation.
Manage employment-based immigration matters from initial assessment through filing, approval, and renewal, coordinating with employees, managers, Talent Acquisition, People Business Partners, Legal, and outside counsel.
Assess immigration and mobility needs for hiring, internal transfers, and changing business requirements, and advise partners on timelines, risks, costs, and available options.
Champion our mobility program with candidates. Partner with Talent Acquisition during the offer stage to walk candidates through their relocation package, answer their questions with confidence, and help them picture their move. This plays a real part in helping us close top talent.
Guide candidates and Duos through their immigration and relocation journey. Explain packages and processes, set clear expectations, coordinate key milestones, and communicate clearly at every stage, acting as a steady, empathetic point of contact through what is often a stressful transition.
Manage domestic and international relocation cases, including vendor coordination, service delivery, issue resolution, and post-move support.
Oversee immigration counsel and relocation and tax vendors, managing service delivery, SLAs/KPIs, costs, escalations, and performance. Use performance data and Duo feedback to hold partners accountable so every candidate and Duo gets timely, high-quality support.
Run business travel programs and onboarding-related logistics, making sure processes, communications, and vendor support run smoothly.
Monitor case progress, work authorization expirations, and policy requirements, escalate risks, and recommend appropriate actions.
Maintain accurate case records, process documentation, and reporting while protecting confidential employee information.
Use data to make our programs better. Track case volume, cycle times, mobility activity, spend, vendor performance, exceptions, recurring issues, and Duo feedback, and turn it into insight that informs workforce planning and finds ways to improve.
Develop and improve immigration and mobility policies, workflows, playbooks, communications, self-service resources, and training that support consistent decisions and a positive Duo experience.
Stay current on the immigration and mobility landscape, including regulatory and tax developments, market practices, and relocation trends, and use what you learn to keep our program compliant and competitive.
✅ You have...
5+ years of experience managing corporate immigration, global mobility, relocation, or related programs.
Working knowledge of U.S. employment-based immigration processes and experience coordinating cases with outside immigration counsel.
Experience managing domestic or international relocation cases and working with third-party mobility providers.
Ability to explain complex immigration and mobility requirements clearly to employees, candidates, managers, and People partners.
Strong case and project management skills, including the ability to manage multiple time-sensitive matters with accuracy and follow-through.
Sound judgment and discretion when handling confidential information and evolving regulatory requirements.
Experience using case data, service metrics, and employee feedback to identify risks and improve programs.
Strong cross-functional partnership skills and the ability to recommend practical solutions in complex or ambiguous situations.
⭐ Exceptional candidates will have...
Experience supporting immigration and mobility programs across multiple countries or regions.
Experience designing or scaling immigration, relocation, or global mobility policies and processes.
Experience managing immigration counsel, relocation providers, or other global mobility vendors.
Familiarity with immigration or global mobility case-management technology and HR information systems.
Experience supporting international transfers, permanent residency matters, or mobility-related tax and payroll coordination.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$110,500
—
$149,500 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Islamabad Capital Territory, Pakistan
Account Manager – B2B Sales
Sales · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
As an Account Manager, you’ll be responsible for generating new business revenue while developing and expanding relationships with existing accounts.
This is a hands-on sales role requiring strong commercial judgment, relationship management, and the ability to independently manage opportunities from initial engagement through closing. We’re looking for a proactive, commercially minded individual who takes ownership of their work, builds meaningful customer relationships, and consistently identifies opportunities to grow revenue.
What You'll Own
Sales Pipeline Development: Manage inbound leads, SDR-qualified opportunities, and new business prospects while proactively identifying opportunities to expand the sales pipeline.
Business Development & Acquisition: Engage prospective B2B clients, conduct discovery calls, deliver product presentations, and negotiate commercial agreements.
End-to-End Sales Execution: Own the complete sales lifecycle, from lead qualification and negotiation through deal closure and account onboarding.
Revenue Generation & Growth: Achieve individual revenue targets while identifying upselling, cross-selling, and repeat business opportunities.
Account Management & Retention: Manage assigned B2B accounts, build relationships with key decision-makers, strengthen retention, and drive long-term revenue growth.
Account Reactivation & Partnerships: Re-engage dormant accounts, develop strategic customer relationships, and establish sustainable business partnerships.
CRM & Performance Management: Maintain accurate CRM records, track deal progression and follow-ups, deliver regular pipeline forecasts, and proactively address deal risks and conversion bottlenecks.
Skills & Qualifications
2–4 years of experience in B2B sales, account management, or business development, with a proven track record of achieving revenue targets.
Strong commercial acumen, negotiation skills, and the ability to independently close deals.
Experience managing sales pipelines, customer relationships, and revenue opportunities using CRM platforms.
Excellent written and verbal English communication skills, with confidence engaging business decision-makers.
Strong organizational skills, attention to detail, and the ability to prioritize competing responsibilities.
Self-motivated, proactive, and comfortable working independently in a remote, target-driven environment.
Preferred Qualifications
Experience managing both new business acquisition and existing account growth.
Exposure to e-commerce, B2B sales, or business development environments.
Industry-specific experience is advantageous but not mandatory. We value proven sales ability, commercial judgment, and a strong sense of ownership.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Lebanon, PA
Physical Therapist – Outpatient Ortho
Neurology
Treat Patients. Grow Your Career. Love What You Do
At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient physical therapy.
We’re hiring a full-time Physical Therapist in Lebanon, Pennsylvania, for a neuro-focused opportunity in a large, dynamic outpatient clinic. Work with a diverse range of neurological diagnoses and patient complexities while joining a vibrant team with a strong clinic culture.
If you’re passionate about neurological rehabilitation, this is an opportunity to build a neuro-heavy caseload with a consistent referral base, supportive colleagues, and opportunities for professional growth.
Why Clinicians Choose
Drayer Physical Therapy
Competitive Physical Therapist compensation: $80,000.00 - $100,000.00 per year
Monthly clinical bonus program, subject to program eligibility and performance criteria
Student loan repayment assistance for eligible clinicians, with contributions paid directly to your loan servicer
Medical, dental, and vision insurance options
401(k) with company match
Generous PTO and paid holidays
Structured onboarding and ongoing mentorship
In-house Residency/Fellowship programs and robust continuing education opportunities, with an annual allowance
Path to clinic ownership or partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Provide specialized evaluations and individualized, evidence-based treatment for patients with neurological conditions and other outpatient rehabilitation needs
Help patients improve mobility, function, and independence through outcomes-driven care
Manage a neuro-focused caseload with diverse diagnoses and clinical complexities
Collaborate with peers in a supportive, values-driven team environment
Build lasting connections with patients and local providers
Continue learning through Upstream’s education and development programs
Deliver high-quality care and excellent patient experiences
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active Pennsylvania Physical Therapist license, or eligibility for Pennsylvania licensure
A strong clinical interest in neurological rehabilitation and treating patients with diverse neurological needs
A commitment to evidence-based care, teamwork, and continued professional growth
A Better Place to Build Your PT Career
When you join Drayer Physical Therapy and Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle administrative work so you can focus on what matters most: the patient in front of you. Across our network, we leverage data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Apply today to explore your next chapter with Drayer Physical Therapy in Lebanon, Pennsylvania.
Estimated pay ranges listed above are based on several factors, including but not limited to pay class, experience, background, and geographic location of the clinic.
Benefits and eligibility are dependent on employment status, pay class, and applicable program requirements. Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As our Senior Manager of Data Analytics, you will be the ultimate data storyteller, transforming complex data landscapes into clear, company-wide strategies that fuel execution across Docebo. Reporting directly to the Director of Data, you will serve as a vital bridge between our Core Data team and executive business leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global, AI-powered learning platform.
THE DAY-TO-DAY 📈
- Empower Your Team: Manage, mentor, and inspire a talented team of data analysts to design high-impact reports, dashboards, and deep-dive analytics that deliver timely insights across all business functions.
- Execute the Strategic Vision: Support the Director of Data in executing a future-forward data analytics strategy and roadmap that aligns perfectly with Docebo’s hyper-growth goals.
- Bridge the Data Ecosystem: Partner closely with the Core Data team to ensure the full availability of all necessary data required to produce business insights.
- Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to translate burning business questions into executive-level KPIs.
- Anchor North America: Act as the Director of Data's primary point of presence in North America, representing the Data organization with local leadership to embed intelligence directly into regional strategic and operational planning.
- Ignite Analytical Innovation: Fuel business breakthroughs by leveraging advanced analytics techniques, predictive modeling, and staying ahead of emerging technology trends to uncover new opportunities.
- Guard Data Excellence: Implement and enforce elite standards for validation, governance, and quality assurance within the data analytics function to guarantee undeniable data integrity.
YOUR SUPERPOWERS 🦸♂️
- Proven Analytics Leadership: Bring 5+ years of progressive experience in data analytics, business intelligence, or related fields, including at least 2 years of successfully managing or leading high-performing analyst teams.
- Cross-Functional Collaboration: Show off a track record of leading cross-functional analytics initiatives and aligning beautifully with both business and data engineering teams.
- Influential Communication Style: Deliver complex data stories with clarity and impact, utilizing exceptional presentation skills to influence organizational change and align senior stakeholders.
- Growth-Focused Mindset: Bring a proactive, results-oriented attitude dedicated to data quality, process optimization, and nurturing the continuous professional development of your team.
- Technical Toolkit Mastery: Demonstrate deep expertise in modern BI and data visualization tools alongside strong practical knowledge of advanced analytics languages like Python and SQL for complex data analysis.
- Educational Foundation: Possess a Bachelor’s degree in a STEM field or a related quantitative discipline.
BONUS POINTS 🎯
- Advanced Academic Edge: Hold an MBA or a Master’s degree in Data Analytics, Business Intelligence, or a related specialized field.
- Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: California
Workplace: Remote
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
**Must reside or have a primary office in California, and hold an active CA license.
We work with talented nurse injectors to empower them to build independent businesses. We help connect Medical Directors to RN, NP, and PA providers, to provide insight into state regulations and standards of care.
Our providers work through our software platform which streamlines administrative tasks to allow you to focus on medical partnership:
- Approving all medical hires
- Approving treatment menus (Botox, fillers, lasers, etc.)
- Reviewing and signing protocols, SOPs, and consent forms
- Being available for emergency
- Provide general supervision according to state law
- Be available for consultations and decision-making support
Once vetted, you will have the opportunity to interview and select the injectors you’d like to partner with, at the rates you determine. You may work with as many injectors as you choose, in accordance with state law.
Requirements:
- Active California Medical License (required)
- Must be a California resident (required)
- MD with a background in Plastic Surgery or Dermatology (preferred)
- Must have a minimum of two (2) available NP oversight slots and one (1) available PA oversight slot (required)
- Prior experience in aesthetic medicine as collaborating physician or Medical Director
- Formal training in injectables and other aesthetic procedures (minimum botox and fillers)
- Willingness to oversee and supervise aesthetic treatments
- Open to serving as a California Professional Corporation (PC) Owner
- Interest in mentoring and supporting RNs, PAs, and NPs
Please note:
A background check is conducted as part of our standard vetting process. Certain findings may impact eligibility for the Medical Director role in accordance with our internal compliance requirements.
Benefits:
Pay & Perks
- Competitive compensation
- Liability is covered
- Minimal time commitment
- Operational support: Moxie manages admin, billing, and documentation.
Other Info:
- This is a PC owner position - Moxie manages everything on your behalf for the PC
- Experience in either Dermatology, Plastic Surgery, Ophthalmology, or Oculoplastic Surgery is a plus
- Job Type: Contract
- Work Location: Remote
We’re specifically looking for Medical Directors licensed to practice in California.
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
Location: Americas Remote
About
Customer.io
Over 9,000 companies, from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm
Tijani Jackson
, Manager of Account Management at
Customer.io
, and I'm looking for an Account Manager to join our North America’s Team. This is a revenue ownership role - you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit team and a key commercial voice for the accounts you own.
This role is open to candidates based in the US or Canada only.
What we value
Commercial ownership: you treat your book of business like it’s yours, because it is. You spot opportunities and challenges early, bring thoughtful recommendations to your manager, and take accountability for results
Forecasting discipline and data-driven decision-making, not gut feel
Multi-threaded relationships — you build trust across the org, not just with one champion
Expansion through value, not feature gates or mechanical levers
Close partnership with Customer Success — you see CS as a collaborator, not a handoff
What you'll do
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation
Drive growth by helping customers adopt
Customer.io
more strategically, identifying new use cases and articulating ROI clearly
Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology, maintaining strong CRM hygiene and reliable pipeline data
Proactive pipeline generation and multi-threaded relationships - you actively uncover growth opportunities and build trust as a commercial advisor across the org, not just with one champion
Partner closely with Customer Success on account health and with Sales on expansion deals
Own commercial negotiations, navigate objections and complex deal cycles, and drive renewals and expansions to close, partnering with Legal, Finance, and other internal teams as needed
What we're looking for
3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred)
Experience managing $5m ARR, predominantly in the MM space
Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation
A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own
Comfortable pulling usage data, tracking health scores, and building your own dashboards
Strong communicator — clear and persuasive with both technical and non-technical stakeholders
Based in the US or Canada
Compensation & Benefits
We believe in transparency. Starting salary for this role is $90,000 base + $39,000 variable = $129,000 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
Take-Home Assignment
1-hour Assignment Review Call with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote
Senior Manager, Influencer Marketing
About Midi Health:
Midi Health is on a mission to redesign healthcare for women in midlife. We're building a new standard of care that addresses the unique health needs of women navigating perimenopause, menopause, and beyond. Our virtual care model combines expert clinicians, personalized treatment plans, and insurance-covered care to make high-quality healthcare more accessible.
We're growing quickly and looking for passionate, talented people who want to make a meaningful impact on women's health.
About the Role:
We're looking for a Senior Manager, Influencer Marketing to help lead one of Midi's largest and most impactful marketing channels. Reporting to the Director of Social, you'll play a key role in shaping how we introduce women to Midi, build trust, and drive patient acquisition.
Influencer marketing is one of our largest marketing investments and one of the primary ways women discover Midi: through creators they already trust, having conversations that resonate.
We have an established, tiered influencer program, and we're looking for a strategic, hands-on leader who can take it to the next level. You'll own channel strategy, creator partnerships, performance measurement, and a multi-million-dollar budget, while building the systems and processes needed to scale.
This is an opportunity for a player-coach who thrives in a fast-paced, high-ownership environment and is excited to help reshape women's healthcare.
What You'll Do:
Own influencer strategy:
Develop and optimize our tiered creator strategy based on performance, determining where to invest, which partnerships to test, and when to shift resources.
Build and manage our creator network:
Develop a strong, vetted pipeline of creators across midlife health, wellness, lifestyle, and comedy on Instagram, TikTok, and YouTube.
Lead creator partnerships and negotiations:
Establish scalable partnership frameworks, including deal structures, paid usage, whitelisting, exclusivity, and content rights. Lead negotiations with creators, managers, and talent agencies, including high-profile talent.
Drive performance and measurement:
Define KPIs and build measurement frameworks that connect influencer investment to brand awareness, patient acquisition, and conversion. Partner closely with Growth and Paid Media on amplification and attribution.
Manage a significant budget:
Own planning, forecasting, pacing, and monthly reconciliation of a multi-million-dollar influencer marketing budget.
Execute integrated campaigns:
Lead influencer strategy and execution for major brand moments, creator-led events, integrated marketing campaigns, and celebrity partnerships.
Ensure compliance and brand integrity:
Partner with Legal, Compliance, and Midi's clinical teams to ensure creator content is medically accurate and meets FTC and healthcare advertising standards.
Scale the function:
Manage agency and talent partners, establish clear processes for creator vetting, briefing, approvals, and reporting, and mentor junior team members to build a high-performing, scalable program.
What We're Looking For:
6–9 years of experience in influencer, creator, or social marketing, including 2–3+ years owning an influencer program end to end, ideally in-house.
Proven experience managing seven-figure or larger influencer marketing budgets, with strong financial planning, forecasting, and reconciliation skills.
Deep understanding of creator partnerships, paid amplification, whitelisting, partnership ads, licensed content, and usage rights.
Strong negotiation skills and experience managing relationships with creators, talent managers, agencies, and high-profile partners.
A data-driven approach to influencer marketing, with experience measuring performance through metrics such as CPM, CAC, conversions, and other business outcomes.
Experience in healthcare, wellness, or another regulated industry, with familiarity with FTC guidelines and advertising compliance.
Ability to balance strategic thinking with hands-on execution in a fast-moving, high-growth environment.
Strong cross-functional collaboration skills, with the confidence to influence stakeholders, manage competing priorities, and drive accountability.
A builder's mindset: you're energized by creating scalable systems, improving processes, and turning successful programs into repeatable growth engines.
Compensation & Benefits:
The anticipated annual base salary range for this position is $144,000–$186,000. Final compensation will be determined based on a variety of factors, including experience, qualifications, skills, and geographic location.
In addition to base salary, Midi Health offers a competitive benefits package, including medical, dental, and vision coverage, paid time off, and equity opportunities.
#LI-JA1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our Customer Operations & Specialist Services teams⭐
We are recruiting for 4 opportunities across our Customer Operations and Specialist Services teams to join us as Senior Manager in Supplier Performance.
We are recruiting for 4 roles, with 1 to join us in each of the following areas: Complaints, VAIB (Vulnerability, Accessibility, Inclusivity and Bereavements), Financial Health and Core Customer Operations.
Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service.
We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area.
Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service.
🔑You’ll play a key role by...
You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation.
Leading a dedicated oversight team:
You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts.
Managing the partnership day to day:
You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect.
Acting as the translation layer:
You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark.
Tracking and managing performance:
You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts.
Forecasting and planning:
Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners.
Owning change execution:
You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor.
Integrating the teams:
You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset.
🤩 We’d love to hear from you if…
You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract.
You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in.
You have a proven track record of leading through others and can influence, coach, and guide Managers who do not report directly to you.
You are brilliant at translating complex business goals into simple steps for frontline teams.
You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £68,400-86,550 + equity + Incentive Awards tied to your performance
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ROLE DESCRIPTION
As a Product Designer at Phantom, you will own the design of a dedicated product area and help make complex financial experiences intuitive, clear, and trustworthy. Working closely with Product and Engineering, you will shape direction, explore ideas through prototypes, and carry the details through launch and iteration. Your work will help people discover opportunities, make informed decisions, and trade with confidence.
RESPONSIBILITIES
- Lead end-to-end product design, from understanding user needs and framing the problem to prototyping, implementation, launch, and improvement.
- Partner with PMs and engineers to define priorities, shape product direction, and connect design decisions to meaningful user and business outcomes.
- Design coherent mobile and desktop flows that make complex concepts, transaction states, costs, risks, and next actions easy to understand.
- Explore alternatives with realistic prototypes and use research, analytics, critique, and dogfooding to improve the experience.
- Bring strong visual and interaction craft to complete experiences, including loading, empty, error, recovery, and success states.
- Work closely with Engineering to preserve quality in the shipped product and follow through on feedback after release.
- Reuse and improve shared components and patterns, helping Phantom feel consistent across product areas.
- Communicate decisions, dependencies, and capacity risks early, and contribute constructively to team critique and learning.
QUALIFICATIONS
- A portfolio of shipped consumer products showing ownership of substantial, complex journeys and clear personal contribution.
- Strong product thinking and the ability to turn ambiguous problems into coherent experiences and practical delivery plans.
- Excellent visual and interaction design skills across mobile and desktop, with proficiency in layout, typography, hierarchy, and reusable systems.
- Experience using realistic prototypes to communicate behavior and test important assumptions.
- A record of effective partnership with Product and Engineering, including constructive disagreement and follow-through on implementation quality.
- Clear communication of design rationale, tradeoffs, outcomes, and lessons learned.
- Ability to use user feedback and product evidence to make decisions and improve work after launch.
- Curiosity about crypto and financial products, with the ability to learn complex domains quickly. Prior crypto employment is welcome but is not required.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT).
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the US and Canada.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Previous tech industry experience in an outbound sales development role is required.
Experience selling into or supporting the Financial Services (FINS) industry is preferred.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Business-level fluency in French
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
We are looking for an experienced licensing expert with strong European and Asia (ex China) retailer and licensee experience. A depth of industry connections is required for EMEA (all G5 key markets with focus on France and Germany with emerging markets a plus) with Asia market experience and relationships a plus. You have a proven track record for growing multi-millions in revenue and culturally relevant programs with partners. Having deep executive retailer and licensee relationships is crucial, with solid understanding of our partners strategies and examples of how you have developed these relationships to build meaningful licensed programs that grow the PlayStation brand and our software IP titles.
You will partner with the Sr. Director to bring the global vision, strategy, and operational plan to life, and own the strategy for the Europe/Asia and global partners assigned to you. You will drive a robust consumer products business across various channels, including but not limited to brick-and-mortar retailers, online retailers, and experiential venues.
This role will work with executives and stakeholders, internally and externally, to deliver business results. We are seeking an analytically minded, out-of-the-box thinker, who can operate proactively in a fast-paced environment and is able to wear many hats.
What you'll be doing:
P&L responsibility for the Europe/Asia licensed merchandise business.
Appoint best-in-class licensees and identify strategic retail partners to grow the presence of the PlayStation brand and 1st party game IP/franchises licensed merchandise.
Own, manage and develop key strategic and master licensees and retailers, with a view to developing cross category product portfolios to support PlayStation brand and 1st party game IP/franchises.
Strategize, negotiate, and manage contracts, in partnership with legal.
Identify and implement high value, newsworthy brand collaborations for PlayStation brand and 1st party game IP to help elevate brand perception within the market.
Partner with PS Sales Team to grow key accounts in EU priority markets.
Handle agents for Middle East, India and Japan.
Manage assigned relationships with studios to develop merchandise plans in line with overarching games marketing priorities.
Develop a strong network across the wider SIE business (PS Sales, Global Games Marketing, Brand Partnerships etc.) working in collaboration with key teams and stakeholders to achieve and deliver optimum results.
Manage and develop direct reports within the licensing function, setting the agenda and priorities to enable us to achieve our goals. Enable group and manage individual group members to develop skills and experience, with a view to achievement of long-term career goals.
Deliver revenue growth consistent with our short, medium, and long-term plans.
Develop 3–5-year mid-range plans; Provide forecasts, performance reports and financial business updates.
What we're looking for:
Track record of building robust business strategies while being nimble to a constantly evolving environment
Business planning expertise, including forecasting, portfolio planning, investment decision-making and trend analysis
Demonstrates a strong commercial acumen and can demonstrate extensive revenue growth
Strong experience in team leadership and people management
Have strong relationships from buyer to executive level at key retailers
A leader, able to motivate & direct whilst fostering teamwork and collaboration
Possesses strong interpersonal skills and gravitas to maintain relationships and influence and persuade others
Analytical with a strong ROI mindset
Tenacious and focused on outcomes and deliverables
A creative problem solver that enjoys thinking about new ways of working
Benefits:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11776
Catering Lead Generation & Business Development Virtual Assistant
Independent Contractor – CPT-11776 Catering Lead Generation & Business Development Virtual Assistant/Business Support VA/Senior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Southern California food business with two retail locations is seeking an experienced Business Support VA to build its catering business through lead generation and business development.
The VA will research and pursue catering opportunities, including corporate events, movie and film sets, weddings, birthdays, festivals, and high-end real estate open house events. The VA will get the company listed with event planners, vendor lists, and catering websites, and will reach out directly to decision-makers so the company is requested for catering orders. The goal is a steady flow of catering orders each week.
This is a new initiative, so the ideal candidate is a self-directed lead generation or business development professional with strong communication skills who can build an outreach process from the ground up.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Lead Research & Opportunity Sourcing
Research catering opportunities across the company’s Southern California service area
Identify corporate event organizers, event planners, production companies, venues, and other catering buyers
Find catering directories, vendor lists, and event websites where the company should be listed
Build and maintain organized lists of prospects and opportunities
Vendor Listings & Partnerships
Get the company listed on catering, event, and vendor platforms
Apply to be added to event planner and production vendor lists
Keep listings, photos, and package information accurate and current
Track listing status and follow up on pending applications
Outreach & Follow-Up
Contact prospects by email, phone, and direct message using approved messaging
Present the company’s catering packages and delivery or pickup options
Follow up consistently with interested prospects and past inquiries
Pass qualified catering requests to the owners with complete event details
Pipeline Tracking & Reporting
Track outreach activity, responses, and catering opportunities
Report weekly on leads, listings, and booked catering orders
Identify the channels and event types producing the best results
Suggest new opportunities and outreach ideas to grow catering volume
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Lead generation, business development, or outbound sales experience required
Excellent written and spoken English required
Online research and prospect list-building experience required
Catering, events, hospitality, or food and beverage sales experience strongly preferred
Experience getting businesses listed on directories, vendor lists, or marketplaces preferred
CRM or lead-tracking experience preferred
Familiarity with the Southern California events market a plus
IDEAL CANDIDATE PROFILE
Self-directed and comfortable building a new lead generation process
Confident and professional communicator in writing and by phone
Resourceful researcher who finds opportunities others miss
Persistent with follow-up without being pushy
Organized and consistent with tracking and reporting
Results-focused and motivated by booked orders
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Email Platforms
Phone / VoIP Communication Tools
Google Workspace or Microsoft Office
Lead Tracking Spreadsheet or CRM
Online Directories, Vendor Listing, and Event Platforms
Social Media Platforms (Outreach and Listings)
Work Schedule
Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance)
Daily Working Time: TBD PST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Our humble expectations
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dubai, United Arab Emirates; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Skills & Experience You'll Need
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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Pittsburgh, PA; We’re hiring a Talent Mobility Specialist to help Duolingo’s global talent navigate immigration and relocation with clarity, care, and confidence; Administer relocation policies, packages, eligibility, and exceptions consistently and efficiently; Partner with Talent Acquisition during the offer stage to walk candidates through their relocation package, answer their questions with confidence, and help them picture their move; Guide candidates and Duos through their immigration and relocation journey; Manage domestic and international relocation cases, including vendor coordination, service delivery, issue resolution, and post-move support; Oversee immigration counsel and relocation and tax vendors, managing service delivery, SLAs/KPIs, costs, escalations, and performance; Stay current on the immigration and mobility landscape, including regulatory and tax developments, market practices, and relocation trends, and use what you learn to keep our program compliant and competitive; 5+ years of experience managing corporate immigration, global mobility, relocation, or related programs; Experience managing domestic or international relocation cases and working with third-party mobility providers; Experience designing or scaling immigration, relocation, or global mobility policies and processes; Experience managing immigration counsel, relocation providers, or other global mobility vendors
Islamabad Capital Territory, Pakistan
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ГибридseniorToronto, Ontario; Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions
УдалённоСША; Must reside or have a primary office in California, and hold an active CA license
Канада, США; This role is open to candidates based in the US or Canada only
УдалённоseniorГеография найма не уточнена
seniorCardiff, London or Remote (UK)
УдалённоRemote-US; We strongly encourage candidates of all backgrounds to apply
УдалённоRemote, Canada; Remote, United States; This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT); time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, Canada; Remote, United States; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks; The base salary range for this role’s listed level is currently for residents of the United States only
Dublin, Ireland
United Kingdom, London
УдалённоleadHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorBerlin, Germany; Helsinki, Finland
seniorDubai, United Arab Emirates; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief