Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure organization builds and operates the compute that trains and serves our frontier models. Behind every cluster is a physical supply chain: servers, accelerators, networking equipment, spares, and tooling that have to be received, inspected, secured, tracked, and delivered to the right site at the right time. The Warehousing and Logistics team owns that flow, and this role runs its day-to-day operations in the US.
As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers) of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning.
This is a hands-on operational role on a small team, so you'll move between running the daily floor rhythm and building the processes, controls, and metrics that let us scale as our hardware footprint grows. You should be comfortable making decisions with incomplete information, communicating clearly with engineers and vendors alike, and holding a high bar for accuracy and chain of custody on high-value, security-sensitive equipment.
Key responsibilities
Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers
Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack
Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages
Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management
Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness
Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance
Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them
Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle
Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement
Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow
Minimum qualifications
Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data
Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them
Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it
Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries
Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners
Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase
Ability to travel to warehouse and data center sites in the US as needed
Preferred qualifications
Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment
Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR
Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction
Experience directly managing warehouse staff or contract labor
Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems
Experience with lean, Six Sigma, or similar continuous improvement methods
Forklift certification or experience overseeing material handling equipment operations
Experience supporting rapid infrastructure buildouts, whether in cloud, telecom, or another hardware-intensive industry
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Chandler, Arizona, United States
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Data Center Technician
to join our team!
About the Role:
Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence.
What You'll Do:
Hardware Deployment & Maintenance:
Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components
Troubleshoot, repair, and replace defective equipment with minimal supervision
Help manage onsite inventory of hard drives, cables, rails and other spare parts
RMA defective components
Setup, test and activate new equipment via the Linux command line
Data Center Operations:
Work as Backblaze’s physical presence in Data Center Operations
On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
Shifts may include evening and/or overnight shifts
Help with shipping and receiving including moving, packing, and/or unpacking equipment
Follow and improve data center best practices and documentation
Maintain a clean and well-organized work environment
Help with projects to install new systems and services as time allows
Project Management:
Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up.
Full-service execution of new system implementations (from equipment inception to production).
Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality.
Identify opportunities for automation and process efficiency.
Incident response
Respond to and resolve data center infrastructure incidents and Jira tickets.
Troubleshoot and escalate hardware, power, and network issues as needed.
Participate in on-call rotation when needed for incident response.
What we value:
A proactive mindset with a can-do attitude.
Someone who steps up, supports teammates, and shares knowledge freely.
Curiosity, reliability, and a desire to grow technically within the team.
Required Qualifications:
2+ years of experience in data center or server infrastructure roles.
Hands-on knowledge of server hardware and deployments
Proficient with structured cabling, fiber optics, and patch panel management.
Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills
Backblaze Perks
:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Location Requirement:
This position is based onsite in
Chandler, Arizona
and requires regular in-person attendance. Candidates must currently reside within a reasonable commuting distance of the office. Relocation assistance is not available for this position.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $62,000 - $72,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Battle Ground, WA
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by
Inc. Magazine
as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
About Maddox + You:
Maddox PRO (PRO) provides shared services (including construction, facility maintenance, and accounting) to Maddox Industrial Transformer (MIT) and an expanding portfolio of other businesses/projects under common ownership. PRO is seeking an experienced, highly organized and detail-oriented Senior Accountant to join our accounting team. We are seeking an experienced, highly organized, and detail-oriented Senior Accountant to join our collaborative accounting team. In this role, you will take ownership of multi-entity financial reviews under GAAP, serve as a trusted subject-matter expert, and play a key role in supporting and elevating team members as our organization expands.
Key Responsibilities Include:
Lead all phases of monthly close and financial reporting for multiple entities, including reviewing journal entries and general ledger reconciliations
Serve as a mentor to team members, fostering best practices, accurate reporting, and ongoing professional growth
Oversee GAAP compliance, corporate accounting policies, and internal control documentation and implementation
Ensure timely filing of state and federal licensing and reporting requirements
Lead the delivery of necessary documentation and analysis to fulfill PBC requests from auditors and tax advisors
Proactively identify and implement improvements to standard operating procedures and accounting workflows
Collaborate cross-functionally with other departments to review monthly GL activity and streamline reporting processes.
Perform other duties as assigned by supervisor, including assistance with special projects and ad hoc reporting
Experience & Education:
Bachelor's degree in accounting or finance required; CPA strongly preferred
6-8+ years of total accounting experience, with at least 2+ years at the Senior level
Strong collaborative mindset with excellent communication skills and a desire to support team members
Proven track record of taking end-to-end ownership of financial processes and driving workflow improvements
High attention to detail, proactive time management, and sharp analytical problem-solving skills
Proficiency with Google or Microsoft Office suites (e.g. Sheets/Excel), and cloud accounting software (e.g. Xero); experience with BI reporting (e.g. Metabase, BigQuery) a plus
Pro Tip:
We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.
Compensation & Benefits
Pay range = (wages + bonus)
Comprehensive full-time benefits package averaging
$20,000+ per year
(amount varies based on age, family size, and eligibility), including:
Health & wellness benefits (insurance or cash-in-lieu options)
Paid maternity and paternity leave
401(k) with 100% match up to 8% of wages
Paid holidays, PTO, and family-life gifts
Vision, dental, disability, life insurance, and other voluntary benefits
Annual Range
$90,000
—
$105,000 USD
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers
members to perform at a higher level through a deeper understanding of their bodies
and daily lives.
As a Senior Manager GRC you will play a critical role in shaping, driving, and leading
our GRC team towards supporting ongoing operation and enhancement of the overall
information security governance program, assessing the risk landscape in a fast-paced,
high-growth environment. This role will strategically craft the roadmap in collaboration
with stakeholders across the business and fulfill growing security needs assessing risk
landscape across WHOOP.
In addition to core GRC responsibilities, you will partner closely with functions across
Product, Engineering, Data Analytics, and Legal to meaningfully move the security
posture of the company. We are seeking a leader and strategic partner with prior
experience driving GRC programs for technology teams.
RESPONSIBILITIES
- Lead the development, implementation, and continuous evolution of the GRC
program, driving both strategy and hands-on execution.
- Lead the development, implementation, and ongoing management of scalable
security control frameworks, policies, standards, and security awareness
programs, contributing directly while guiding the team’s work to strengthen organizational compliance.
- Support incident response activities and translated into actionable improvements
across the risk and compliance program.
- Actively manage the enterprise risk register, driving risk prioritization, and
delivering executive-level reporting.
- Manage, mentor, and develop GRC analysts while balancing hands-on execution
with effective delegation and team enablement as the program scales.
- Evaluate, implement, and continuously improve GRC program, tools, processes,
and metrics.
QUALIFICATIONS
- 10+ years of experience in GRC, or information security / cybersecurity, with 5+
years in managing GRC, information security, or cybersecurity professionals.
- Demonstrated success scaling GRC programs whilst crafting clear and efficient
team objectives and programs.
- Deep understanding of regulations and standards including, but not limited to ISO
27001, SOC 2, GDPR, PCI, NIST CSF, and privacy/security obligations
- Experience building or integrating GRC programs in enterprise security to
improve overall security posture of the organization
- Excellent communication, interpersonal, and leadership skills with the ability to
influence across teams and levels
- A minimum bachelor’s degree in any discipline. Computer science, cyber security
and risk or technology degrees preferred.
BONUS QUALIFICATIONS
- Certifications such as CISA, CISSP, CIPP/E, CRISC, or ISO Lead Auditor.
- Background in leading Enterprise Risk, Cybersecurity Risk, Information Security
programs.
- Background in establishing DevSecOps, AI Governance, and SSDLC guardrails.
ABOUT YOU
- You are a strategic and people-focused leader who thrives on balancing hands-on
oversight with long-term organizational growth.
- You are a risk aware leader with ability to translate security risks in business
terms to influence both technical and non-technical teams.
- You are passionate about building bridges across different departments and can
operate confidently in both strategic and security control tactical domains.
- You believe that security enables innovation, and you lead with integrity fostering
a culture that embodies a risk mind-set.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for these full-time positions is $185,000-$205,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Portugal; Montenegro; Hungary
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Seoul, Korea, Republic of
Do you want to play an integral role in South Korea’s transition to clean power and the development of some of the most exciting offshore wind projects?
JUMBO Consulting Group is growing in South Korea, and we are now seeking a Senior Consultant that will focus on contract advisory, procurement, and contract management for major offshore wind developments.
Join our growing team in Seoul, South Korea and be at the forefront of the green transition!
The Role:
As a Senior Consultant (Procurement & Contracts Manager), you will be supporting key clients of JUMBO Consulting Group with major offshore wind developments in South Korea.
You will be fully integrated into some of the most exciting offshore wind projects in South Korea and be providing expert advice across a wide range of procurement and contractual matters from early stage development through to completion.
Utilising your extensive experience in supply chain, procurement, contracts, and legal matters, you will collaborate with the existing JUMBO Consulting Group’s team and the client organisation to drive forward procurement processes and contract negotiations on the projects.
You will lead the development of procurement and contracting strategy, drafting, negotiations, and management of contracts from early-stage project development through to the execution of the projects.
This is an excellent opportunity to play an integral role in the development of ground-breaking offshore wind projects in South Korea, as well as the growth of JUMBO Consulting Group in the country and wider APAC region.
Responsibilities:
Your responsibilities will include but are not limited to:
Procurement Management:
Develop procurement strategies and plans.
Manage and conduct supplier pre-qualification.
Manage and conduct the Invitation to Tender process.
Draft contract and Invitation to Tender documents.
Draft and negotiate supply and installation contracts for the various packages of an offshore wind farm including, WTG, foundations, OSS, cables, other BoP elements, and transportation.
Draft and negotiate main contracts for other renewable energy projects including power-to-X, green hydrogen, green ammonia, utility scale solar PV, storage, onshore wind and renewable energy transmission.
Manage and conduct tender evaluation, negotiations and prepare award recommendation.
Provide contract and procurement advice to projects management team.
Contract management, supplier follow-up and contract close-out.
Be an active member of the procurement organization and project team.
Contract Management:
Once projects enter execution phase, you will be involved with the following:
Work side by side with the project management team to ensure a successful project delivery, balancing risk with solutions that are commercially and contractually viable.
Keep a continuous overview over critical milestones, assess and manage rights and obligations according to the contract.
Direct and process changes, variations and claims in the project and ensure that the changes are implemented in compliance with our client’s commercial interests.
Provide interpretation of contracts, organize and process correspondence with contracting parties and monitor fulfilment of contractual obligations.
Manage the commercial relationship and communication with contractors during the execution phase of the project keeping a close dialogue with them to ensure that issues are dealt with proactively with diligence and foresight.
Ensure timely delivery of the contract within the set mandate.
Drive governance processes and required presentation material towards different stakeholders and decision bodies such as the Steering Committee.
Contribute to further developing processes regarding contract management.
JUMBO GLOBAL
JUMBO Consulting Group is a highly experienced and specialised advisory that offers strategic services and project delivery consultancy for offshore wind, offshore transmission systems and energy island projects, covering the entire project lifecycle from early development, procurement and construction to O&M.
Our services are founded on deep sector knowledge and delivery of contractual and commercial solutions within our core disciplines, development services, supply chain development, category management, Procurement & Contract Management and advisory services.
JUMBO Consulting Group is headquartered in Copenhagen (DK) and has offices in Melbourne (AUS), Hamburg (DE), Aberdeen (UK), Warsaw (PL), Madrid (ES), Seoul (KR), Taipei (TW), Singapore (SG),East Coast (US) and the Philippines.
By submitting your CV and application to JUMBO Consulting Group you consent to have your personal data processed and stored in our CV-database for the purpose of recruitment.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Team Leadership & Coaching: Manage and mentor a team of 7 marketing professionals. Provide clear guardrails and accountability to help them build data-driven consulting skills and lead high-level account strategy.
Strategic Planning & Scale: Own the annual strategy, budget, and quarterly initiatives for your team. Turn individual account successes into repeatable playbooks and scalable marketing frameworks that reverse book-of-business utilization declines and improve overall team performance.
Operational Strategy & AI Integration: Establish the team's operational strategy and governance model, driving scale and consistency by building out standardized tools, templates, and leveraging emerging technologies like AI to maximize impact and efficiency.
Data-Driven Intervention: Translate data and funnel metrics into clear, customer-facing stories. Proactively identify underperforming accounts and build targeted marketing turnaround plans for your team and Customer Success to implement.
Playbook Standardization: Create and maintain a library of scalable marketing playbooks categorized by industry (e.g., Retail, Tech, Healthcare), customer tenure, segment, and product configuration to reduce the team's operational load.
Performance Analysis: Regularly analyze and report on what is working to gain customer buy-in for communication programs, tying results directly to business impact and customer health outcomes.
Team Resilience & Well-being: Maintain sustainable workloads, protect the team's strategic thinking space, and manage day-to-day operational friction in alignment with our "Mind Yourself" value.
Qualifications
10+ years experience in B2B, B2B2C, or relationship-driven corporate marketing, with at least 5 years successfully managing and developing a team.
Digital health, or fast-growing technology company experience preferred
Proven track record of developing corporate marketing strategies that drive measurable user outcomes in high-stakes environments.
Exceptional ability to translate complex data and metrics into compelling strategic insights for both internal executives and external client benefits leaders.
Demonstrated success in customer-facing roles with a strong track record of persuading diverse customer stakeholders to adopt marketing recommendations.
Proven experience working cross-functionally to navigate complex initiatives, manage tight timelines, and handle client account escalations.
A self-starter who works well independently, managing teams and objectives proactively without hand-holding.
Deep empathy for customer needs, a background in healthcare or employee benefits (highly preferred), and a genuine passion for mental health.
Familiarity with JIRA, Salesforce, Tableau, Highspot, and/or Confluence is a plus.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Director, Engagement Strategy, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $150,000 to 206,000 a year. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
The GTM Insights & Deal Strategy team plays a critical role in shaping and executing Lyra’s Employer Solutions strategy, and we’re looking for a Global Pricing Operations Senior Associate to join the team. This role will require a balance of analytical and operational skills to help guide the company on driving scalable growth. This individual will act as a strategic bridge between Product, Sales, Finance, and Clinical Ops, ensuring our pricing models are competitive, scalable, and aligned with our mission to transform mental health care. This position is ideal for an individual looking for a dynamic role at a fast-growth startup.
Responsibilities
Define Employer Solutions pricing strategy to optimize revenue growth, retention and profitability in partnership with Finance, Product, and GTM Leadership
Analyze market data and synthesize feedback from customers to understand value drivers and competitive positioning, adapting strategy to meet evolving market demands
Translate complex pricing models into simple, sellable structures, partnering with Product Marketing to lead internal enablement and external communication on pricing
Partner with operational teams to ensure pricing strategy is scalable, advising on quoting tools, deal desk parameters, and downstream operational processes
Serve as a core thought partner for Sales and Customer Success leadership, providing expert guidance on deal structuring for prospective and renewing employers
Effectively manage towards deadlines and set expectations on timelines with cross-functional stakeholders
Qualifications
Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines
5+ years of experience in finance, consulting, business operations, or financial planning & analysis, preferably within SaaS or Healthcare
Experience with forecasting, data analysis, and developing financial models to support business decisions, with advanced proficiency in Excel/Google Sheets
Exceptional communication skills with the ability to distill complex financial data into clear narratives for GTM leadership and external clients
Ability to tackle unstructured and undefined problems, taking ownership, and driving objectives to achieve the desired outcome
Experience navigating cross-functional priorities between Clinical, Product, Legal, Finance, and Sales teams
A proactive self-starter who can pivot quickly between high-level strategy and granular modeling
Excellent organizational and time management skills, including the ability to prioritize and balance multiple deliverables with competing timelines in a dynamic environment
Preferred Qualifications
Experience with Microsoft Excel and Google Suite
Salesforce experience is a plus
Experience with B2B or B2B2C products & solutions
Background in healthcare or benefits strategy
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Global Pricing Operations Senior Associate, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
* Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
* Lyra for Lyrians; coaching and therapy services
* Equity in the company through discretionary restricted stock units
* Competitive time off with pay policies including vacation, sick days, and company holidays
* Paid parental leave
* 401K with up to 3% matching
* Monthly tech allowance
* We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
The Billing Specialist serves as the central point of contact for caregivers during the onboarding process, guiding them through the financial and insurance aspects of starting care at Lyra Health. This role ensures families understand their benefit coverage, estimated costs, and payment options, while directing them to their insurance provider for plan-specific details.
This role is a great fit if you are empathetic, detail-oriented, and skilled at translating complex information into clear, actionable guidance. We encourage you to apply if the following competencies resonate with you: Customer service excellence, experience with prior authorizations, clear communication, problem solving, collaboration, cultural sensitivity, and tech proficiency.
Responsibilites:
Serve as the primary financial contact for caregivers during onboarding into behavioral health services
Review and explain insurance benefit coverage and Lyra Health's estimated costs for care in a clear, compassionate manner
Answer initial financial and insurance-related questions, escalating or redirecting to the family's insurance plan for detailed inquiries
Provide transparent payment information and outline available payment options
Collaborate with the Care Coordination and Clinical teams to ensure a seamless onboarding experience
Maintain accurate documentation of all caregiver interactions in Lyra Health's systems
Uphold HIPAA and privacy compliance standards in all communications
Qualifications:
2+ years of experience in healthcare customer service, patient access, medical billing, or insurance verification (pediatric or behavioral health experience preferred)
Working knowledge of health insurance terminology, benefit structures, and prior authorization processes
Experience with Prior Authorization cost-control process
Strong verbal and written communication skills
Ability to work independently in a remote environment while managing multiple priorities
High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, business, or related field preferred
Full-time resident of the United States
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Billing Specialist, you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $26/hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: California; United States
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
We are looking for an experienced mental health clinician and leader with a passion for clinical care, quality, supervision, and management to serve as a clinical quality supervisor for our Pediatric virtual Intensive Outpatient Program (vIOP), an accelerated, comprehensive care experience that helps young people ages 7 to 25 feel better quickly from the comfort of home. The pediatric vIOP is a critical service for acute patients who need more than traditional, once-a-week therapy. This program is a critical component of our full-spectrum of care services. It not only helps to avoid re-hospitalization, but its availability within our services ensures these members have direct access to our core coaching, therapy, and psychiatry services once they are stabilized.
As a vIOP Clinical Quality Supervisor you will spend half the time delivering direct client care and half the time providing management oversight and clinical supervision to vIOP Associate Social Worker (ASW) therapists.
Direct client care: You will provide time-limited, evidence-based treatment via telehealth. You’ll conduct individual, family, and group skills training sessions, maintaining a caseload of diverse and varied clinical needs. You’ll conduct psych urgent care individual sessions as needed, which consists of risk and safety assessments and developing stabilization plans. An important note: Clients come from a multitude of different backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care–an approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Clinical supervision and management: You will help train, manage, and supervise a team of ASW therapists utilizing CBT, DBT, ERP and other evidence-based practices to support vIOP clients through our innovative video therapy platform. This includes reviewing and providing feedback on clinical quality metrics and consulting on clinical cases. You will also assist with quality improvement initiatives including specialty consultations, provider training, and quality assurance reviews.
Regularly: Our vIOP team members enjoy connecting with peers, who share a passion for providing evidence-based care. You’ll attend one-on-one clinical consultation, multidisciplinary team meetings, and robust training to enhance your clinical and supervision skills. You’ll always have access to expert consultation and support for your most complex clients. It’s like a safety net of resources to help plan the best options–from specialty consultations to culturally responsive care–you’re not alone, even while working remotely within the US.
This role is a great fit if you have experience supporting pediatric and young adult clients with mood and anxiety disorders in a high acuity (IOP, PHP, residential) setting using evidence-based and culturally responsive practices, as well as supervising and managing registered ASW’s.
This role reports to our vIOP Clinical Quality Manager.
Key Responsibilities
Maintain a caseload of vIOP clients, vIOP group sessions, and/or Psych Urgent Care appointments (14 bookable calendar spots)
Support recruiting, interviewing, onboarding, and training of vIOP ASW therapists
Provide clinical quality oversight, mentoring, clinical and administrative supervision to vIOP ASW therapists in clinical practice
Provide ongoing feedback regarding ASW therapists’ performance including clinical quality, productivity, adherence to evidence-based treatment models, client feedback, and interpersonal effectiveness;
Ensure care provided across the team is culturally responsive and outcomes-driven;
Lead ongoing clinical 1:1’s and consultation team meetings with assigned vIOP ASW therapists and consultation teams;
Provide clinical coverage for vIOP individual and group sessions as needed;
Other duties as assigned
Qualifications
Master’s degree from a clinical social work track (LCSW) from an accredited program
Current unrestricted license to practice in California
Willingness to obtain cross-licensing in additional states as needed to support program growth
5+ years postgraduate clinical experience
Experienced in providing care in a high acuity (IOP, PHP, residential) setting
Highly skilled in working with clients with severe, co-occurring clinical diagnoses and high risk presentations
Highly skilled in providing evidence-based treatments (e.g., CBT, DBT, ERP, ACT, TF-CBT, etc.)
Experienced and passionate about helping kids, teens, young adults, and families to achieve goals
Experienced in brief, goal-focused psychotherapy using measurement based care
2+ years of experience in clinical supervision/training of evidence based therapies
Prior administrative management
Grounded in cultural humility with a commitment to culturally responsive care
Experience with video therapy and providing supervision/consultation on how to conduct clinical sessions via video conferencing software
Comfort with technology and working within a fast-moving environment
Excellent interpersonal skills (listening and communicating)
Passion for transforming mental health through technology with a human touch
Availability to work afternoon and evening hours.
Must be able to work 11am-8pm Pacific Time, Monday-Friday;
Potential opportunity to work Saturdays;
Ability to work full-time, approximately 40 hours per week;
Full-time resident of the United States
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
The anticipated annual base salary range for this full-time Clinical Quality Supervisor position is $126,000 - $140,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Competitive time off with pay policies including vacation, sick days, and company holidays -Paid parental leave
-401K retirement benefits with employer match
-Monthly tech stipend
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Chicago, IL, USA
About the role
Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high.
This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end.
In this role, you can expect to
Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one.
Set the quality standard others calibrate to with defensible judgement calls.
Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function.
Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework.
Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology.
What you will own:
Vendor Management.
You will lead, and support, a team of analysts.
Vendor team quality.
You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong.
Risk trend analysis.
You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands.
Typology development.
You document new and evolving schemes, make them teachable to the wider team, identify if opportunities in coverage are needed, and own the creation of coverage with partners as appropriate.
Operational rollout of new coverage.
When a new typology or scenario goes live, you design how it will be worked — routing, procedure, evidence standard, and quality checks — before the first alert lands.
Procedures and documentation.
You own the SOPs for your area and keep them in a state where a third party could read them cold and understand what we do and why.
Audit and exam readiness.
You prepare the operational side for internal audit, independent testing, and bank partner reviews, and you own remediation of findings assigned to operations through to closure.
To thrive in this role, you have
7+ years in financial crime, fraud, or risk investigations at a bank, fintech, payments company, or comparable regulated environment.
Working command of BSA, the USA PATRIOT Act, OFAC requirements, and unusual/suspicious activity reporting standards — enough to explain not just the rule but why it exists.
Deep experience across the transaction monitoring alert lifecycle at real volume, including the operational tradeoffs that come with it.
Real typology depth across both money laundering and fraud — mule and money movement networks, first-party fraud, synthetic and stolen identity, scams and social engineering, elder financial exploitation, etc.
Hands-on involvement in scenario tuning or threshold work alongside data or risk partners, with an understanding of what changing a threshold actually costs.
Experience overseeing vendor or outsourced investigation teams.
Judgment under volume. You can distinguish the case that deserves forty hours from the one that deserves forty minutes.
Comfort with sustained ambiguity. You will spend real time on hypotheses that do not pan out, and you need the judgment to know when to stop.
Advanced SQL, and fluency with graph or link analysis tooling for mapping relationships at scale.
CAMS, CFE, or equivalent certification preferred.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$139,000
—
$193,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Spain, Remote
Workplace: remote
As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees).
At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions.
We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees).
Within 1 month, you will:
Become a Trello expert and get familiar with our product
Learn to navigate
Convexity
, our working environment
Meet the different teams at 360Learning
Finalize your onboarding
Within 3 months, you will:
Take full ownership of your portfolio of customers
Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
Prepare account reviews with our clients in order to identify areas of development
Conduct presentations and demonstrations of 360Learning
Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date)
Within 6 months, you will:
Ensure accurate reporting of the activity with your coach to optimize the forecast
Be proactive in order to improve business processes
Write complex business proposals and conduct business negotiations
Close 65-85 K€ of new ARR in your second quarter (depending on start date)
Within 12 months, you will :
Prepare, anticipate and ensure the renewal of clients’ contracts
Define action plans to generate upsells
Manage the entire business relationship with the clients
Exceed your targets and be on track to reach the yearly target
The Skills Set
3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
Previous experiences working in the SaaS industry
Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
Active listening skills and a team player mindset
Excellent written and verbal communication skills
Fluent French and excellent English (B2+) proficiency
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies.
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including
Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting Interview with our Key Account Manager Mid Market Coach
Case Study Meeting with our Key Account Manager Mid Market Coach and our VP Mid Market EMEA
Clarification Meeting with our our VP Mid Market EMEA
Culture Fit Meeting with our Chief Sales Officer
Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: San Francisco, CA, USA
About the Role
Chime's Growth Engineering team is focused on building product experiences that directly move business metrics and help millions of people achieve financial progress. As a full stack Growth Engineer, you'll work across the stack - React and TypeScript on the front end, Rails and Go services behind it - to build features that drive member growth at Chime. You'll collaborate closely with product, design, data science, marketing, and analytics to experiment rapidly, drive measurable outcomes, and scale impactful solutions. This role is perfect for engineers who thrive in fast-moving environments, want to help define new products or experiments, and are passionate about helping Chime grow faster and smarter.
In this role, you can expect to
Build and ship growth-focused consumer features end to end - React and TypeScript interfaces, the services and APIs behind them, and the experiments that measure them
Collaborate cross-functionally with mobile, product, design, data science, and marketing teams to identify member pain points and opportunities
Rapidly prototype and launch A/B tests, iterating on ideas that improve activation, conversion, and engagement
Analyze the performance of features post-launch to inform future iterations and growth strategies
Apply a metrics-driven mindset to decision-making and prioritize efforts based on member and business impact
Improve reliability, scalability, and performance across the stack - from page load and funnel conversion on the client to latency and throughput in our services
Contribute to a culture of technical excellence through mentorship, code reviews, and driving best practices
To thrive in this role, you have
2+ years of experience building scalable software in production environments
Proven experience with both a modern front-end framework (React or comparable) and a server-side framework (Ruby on Rails, Go, or comparable)
Experience designing APIs and working with transactional databases and caching, plus client-side state, performance, and component-driven UI
Comfort owning a feature across the full stack, and eagerness to learn the parts you haven't touched yet
A product mindset with a strong bias toward experimentation, iteration, and measuring impact
Exposure to large-scale architecture patterns and an appreciation for clean, maintainable code
#LI-Onsite #LI-AC2
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$133,000
—
$184,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote
Workplace: Remote
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE TEAM
We’re building the next generation of wallet infrastructure at Rain, supporting both custodial and non-custodial architectures. Our team is tackling foundational problems across cryptography, key management, secure computing, and blockchain wallet infrastructure—not simply integrating existing wallet SDKs. We’re looking for exceptional engineering leaders and senior individual contributors who can architect these systems from the ground up, bring deep expertise in one or more areas of wallet security and infrastructure, and have the technical breadth to work across multiple wallet architectures. Most importantly, we want engineers who are excited to push the technical frontier and define what modern wallet infrastructure should look like, rather than reproduce the standard stack that exists today.
WHAT YOU'LL DO
- Own the architecture of Rain’s wallet infrastructure, designing secure, scalable systems for custody, key management, transaction signing, authorization, and recovery.
- Design flexible signing infrastructure that can support MPC, HSMs, secure enclaves, TEEs, and emerging cryptographic approaches without creating fragmented systems.
- Build and evolve wallet systems across multiple account models, including EOAs, smart contract wallets, account abstraction, ERC-4337, embedded wallets, and multichain infrastructure.
- Define the boundaries between cryptography and wallet orchestration, including how keys, signing authority, transaction policies, permissions, and authorization interact across the platform.
- Architect security-critical key management systems covering key generation, distributed key generation, storage, rotation, backup, recovery, and hardware-backed isolation.
- Build highly available signing and transaction infrastructure capable of securely controlling high-value customer assets while maintaining reliable, developer-friendly APIs.
- Set the technical direction for wallet security, including threat modeling, policy engines, secrets management, account recovery, authentication, and programmable authorization.
- Make foundational build-vs.-buy decisions across cryptography, custody, wallet, and security infrastructure while ensuring the architecture can evolve alongside new blockchain standards and cryptographic techniques.
WHAT WE'RE LOOKING FOR
- Deep expertise in one or more areas of wallet, custody, cryptography, or security infrastructure, combined with strong distributed systems and architecture fundamentals.
- Experience designing or building production wallet, custody, signing, or key management systems, particularly infrastructure responsible for securing high-value assets.
- Strong knowledge of applied cryptography, such as MPC, threshold cryptography, threshold signatures, distributed key generation, ECDSA, EdDSA, or secure multiparty computation.
- Experience with HSMs, secure enclaves, TEEs, confidential computing, hardware-backed key isolation, or other security-critical infrastructure.
- Strong understanding of modern wallet and blockchain account architecture, including EOAs, smart contract wallets, account abstraction, ERC-4337, transaction orchestration, and multichain systems.
- Experience designing authentication, authorization, policy, permissions, recovery, or secrets-management systems where security and correctness are critical.
- A track record of making high-leverage architectural decisions in complex distributed systems, including evaluating tradeoffs across security, reliability, developer experience, and extensibility.
- The ability to form strong technical opinions, communicate tradeoffs clearly, and own architecture from first principles through production, rather than simply integrating existing wallet or custody providers.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Reporting to the Director of Strategy, the Corporate Strategy Manager will serve as the core quantitative and analytical engine of the Strategy function. This role owns financial and market modeling, competitor tracking, and project-based strategic initiatives across Lyra's business units.
Responsibilities
Quantitative Modeling & Unit Economics: Build financial models, P&L forecasts, and unit economics frameworks to guide portfolio investment decisions and evaluate growth opportunities.
Competitive Intelligence & Trends: Perform continuous syntheses of market trends, regulatory shifts, and competitor maneuvers, turning raw data into actionable recommendations for product and market entry teams.
Strategic Initiative Execution: Manage day-to-day strategic workstreams supporting M&A target evaluation, 'build vs. buy vs. partner' decisions, and cross-vertical strategic priorities.
Annual Planning Support: Structure data collection and analytical inputs to power the annual strategic planning cadence.
Executive Presentation Build: Translate complex analytical findings into structured, visual PowerPoint narratives for executive presentation.
Qualifications
5+ years of experience in management consulting, corporate strategy, healthcare investment banking, or strategy & operations in a high-growth tech/healthtech setting.
Exceptional quantitative and financial modeling capabilities (Excel/Google Sheets) with experience structuring complex datasets.
Strong narrative development and visual deck-building skills.
Healthcare industry exposure (digital health, employer benefits, or health plans) is strongly preferred.
Bachelor’s degree required; top-tier management consulting background preferred.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Corporate Strategy Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $134,000 to $183,700. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Kampala, Uganda
Who We Are!
🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined.
At
Educate!
we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent.
Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by:
Introducing an employment-focused school subject into secondary and
Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.
To date, more than 850,000+ young people have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, driving positive outcomes on income, employment, gender equity, family planning and sexual and reproductive health, and educational attainment.
Educate! is already East Africa’s largest employment and youth skills provider, and we’re on an exciting journey to impact millions more in the years ahead.
Educate! is a team of over
300 largely African staff
and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows.
We have been backed by top foundations such as
Imaginable Futures
,
Livelihood Impact Fund
, Jack Dorsey’s
#startsmall
,
CIFF
and
Echidna Giving
. Educate! won a
2018 Klaus J. Jacobs Prize
and a
2015 WISE Award
, and has been highlighted by
the World Bank’s S4YE's Impact Portfolio
, an
Al Jazeera documentary
,
BBC
,
The Brookings Institution
as one of 14 case studies on scaling education, and the
Gates Foundation as a Goalkeepers Accelerator
. In 2022, we received a
catalytic investment from philanthropist Mackenzie Scott
to scale our systems change work.
Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.
Good to note: To Our Awesome Applicants! 🚀💫
We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply!
We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply.
Position Overview
Educate!, the largest youth skills service provider in East Africa, is seeking a
Senior QA Engineer
to join our ambitious and cross-functional Technology team. We are looking for a quality-obsessed engineer who is passionate about ensuring our technology products deliver reliable, impactful experiences for the youth we serve.
In this role, you’ll be the driving force behind quality across our products—partnering closely with the Product Owner to define what “done” looks like, owning hands-on QA review, and helping our engineering team build a culture where quality is everyone’s responsibility. You’ll establish QA standards from the ground up, evaluate and implement end-to-end testing tools, and embed automated testing into our development pipelines.
This is a high-impact role on a growing Technology team. You’ll join a motivated, passionate, overachieving international team with a vision to design solutions that will impact millions of youth annually across Africa.
You are the right fit for this role if you:
Are passionate about building reliable, high-quality technology product
Take ownership of quality and hold yourself and others to a high bar
Are collaborative and thrive working closely with product and engineering stakeholders
Have independently driven QA practices and testing strategy in a team
Have a proactive mindset—you see gaps in quality and take initiative to address them
What You’ll Do🌟
Review & Release Readiness
Partner with the Product Owner to define acceptance criteria, validate feature completeness, and ensure releases meet quality standards before they reach the youth we serve. This is the primary focus of the role.
Collaborate with the Product Owner to establish a shared definition of “done” for features and releases
Perform hands-on exploratory, functional, and regression testing of new features and bug fixes
Triage, document, and verify bugs throughout the sprint cycle
Provide a final quality sign-off before code is deployed to production
Communicate release readiness and surface risks to the team in a timely manner
QA Standards & Strategy
Define and document testing standards, methodologies, and quality benchmarks for the engineering team. Build the QA playbook so that quality is repeatable, scalable, and not dependent on tribal knowledge.
Establish test plans, test case templates, and acceptance criteria standards
Define severity and priority frameworks for bug classification
Document QA processes and best practices for the team to follow
Continuously improve QA processes based on retrospectives and release outcomes
E2E Testing Tooling & Framework Selection
Evaluate, recommend, and implement the right end-to-end testing tools and frameworks based on the team’s automation maturity, technical stack, and maintenance capacity.
Research and compare E2E testing frameworks based on team needs and product requirements
Assess the appropriate level of automation given the team’s size, velocity, and technical constraints
Drive adoption of selected tools and provide guidance to engineers on writing E2E tests
Own the E2E test suite and ensure it remains reliable, maintainable, and valuable
Testing Infrastructure & Developer Accountability
Support the integration of automated tests into CI/CD pipelines and hold the engineering team accountable for writing and maintaining their own unit and integration tests. Quality is a team effort—this function ensures it stays that way.
Integrate automated test suites into CI/CD pipelines to run on every commit, PR, or deploy
Define and track test coverage expectations for unit and integration tests
Review test plans and advocate for testability in code reviews and architecture discussions
Establish quality gates that prevent untested or undertested code from reaching production
Develop quality assurance procedures in collaboration with the Product Owner and development team
Who You Are 🦸♀️🦸♂️
Bachelor’s degree in Computer Science, Information Technology, or any other Technology-related course, and a minimum of 5 years of work experience in a QA or Software Quality Engineering role
Strong hands-on experience with both manual and automated testing methodologies
Experience evaluating and implementing E2E testing frameworks
Familiarity with CI/CD tools and integrating automated tests into deployment pipelines
Experience defining QA standards, test plans, and quality processes for a team
Excellent collaboration and communication skills, particularly with product and engineering stakeholders
Experience working with program delivery and data collection platforms such as USSD, SMS, WhatsApp, etc. is a plus
Basic knowledge of project management tools such as JIRA or equivalent
Experience working with a startup is a plus
Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at
Educate!’s culture deck here
What We Offer
A vibrant, mission-driven environment with a supportive and fun team.
Competitive salary
based on experience.
Learning & growth opportunities
Application Process
: Rolling basis, interviews happening soon!
Terms
Location is based in Kampala, Uganda
Our Culture & Tenets(Values)
🌱
We’re ambitious. Are you?
Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey.
We put Youth First, Impact-Obsessed
- We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value.
We Exceed Expectations -
We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested.
We Are Always Learning -
We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
We are One Team, Many Views
- We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests.
We have the Startup Mindset -
We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress.
Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do. Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team.
We’re committed to ensuring all candidates are screened for
child and youth safety
. As part of the process, candidates must successfully complete our
standard background verification
and
safeguarding review in accordance with local legal standards
. Educate! reserves the right to withdraw an offer of employment if any screening results indicate potential risks to youth.
Location: Mexico; Argentina; Colombia; Honduras; Paraguay
After-Sale (Order Support)
LOCATION:
Open to ALL LATAM Countries
The Order Support Representative assists customers with order, shipping, return, cancellation, and delivery-related concerns. This role requires strong attention to detail, high comprehension, and accurate case management across multiple systems and trackers.
Key Responsibilities:
Respond to order-related inquiries through email, live chat, and outbound calls when needed.
Process address changes, cancellations, returns, and refunds according to company policies.
Investigate lost, delayed, damaged, or incorrectly delivered packages.
Coordinate with fulfillment partners and carriers, including ShipBob and PNP Line.
Create reshipment orders in Shopify when approved.
Update order records across Shopify, Gorgias, and internal trackers.
Use Google Sheets to maintain and manage order claims, and escalation trackers.
Escalate complex or unresolved cases to Operations or the appropriate support team.
Support other mini-teams during BFCM and peak periods as assigned.
Qualifications:
Previous e-commerce customer service experience is required.
Experience handling order, shipping, return, and refund concerns is
required.
Proficiency in Google Sheets and experience managing trackers.
Strong reading comprehension, problem-solving, and communication skills.
Highly organized, detail-oriented, and accurate.
Able to manage multiple cases and follow detailed processes in a fast-paced environment.
Mexico; Argentina; Colombia; Honduras; Paraguay
Chandler, Arizona, United States; Relocation assistance is not available for this position
seniorBattle Ground, WA
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.