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Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Applications Engineer 2 About the job Twilio is looking for a Salesforce Developer to join the GTM Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape. You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data,  and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions. Responsibilities In this role, you’ll: Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users. Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model. Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders. Review and assure quality in all code entering our codebase. Continually evaluate and refactor our existing codebase for increased extensibility. Ability to learn new technologies depending on project requirements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years experience with Apex, LWC, SOQL , Javascript with Agile development practices Advanced flow development API integrations (ETL, marketing tools, ERP, analytics) Data architecture support Performance optimization and technical debt reduction Deployment and CI/CD support Security and scalability improvements Tech Design Collaboration with System Architect Ability to translate technical requirements into independent features for development Comprehensive experience on debugging and troubleshooting in Salesforce Experience in identifying common blind spots and bugs in Salesforce Experience in working with and optimizing millions of rows of data Proficiency in developing unit tests with assertions for core functionality Desired: Experience in AgentForce, Einstein, AI tools/technologies Experience in SQL, Python, Data Cloud, Snowflake Familiarity working with a Pay-as-you-go business model Experience developing and deploying through Heroku Location This role will be remote, and based in India <Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi>. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Germany WHO WE ARE Our client is a global digital solutions provider with over 13,000 associates working across client projects in the USA, Europe, and APAC regions. It is a recognized global leader in Information Technology, advising and delivering cutting-edge technology to reveal, transform, accelerate, and optimize the way enterprises and software companies do business. The organization empowers talented people to shape the future by building innovative and impactful solutions. Its mission is to enable talented people to change the world for the better. A key part of this mission is a strong commitment to Diversity, Equity, and Social Responsibility towards clients, partners, communities, and the planet. The company fosters a community of passionate professionals who take action on what matters, creating opportunities to make a difference through technology, corporate volunteering, improving IT education, promoting well-being, and making sustainable environmental choices. As the company continues to grow, it ensures its positive impact grows alongside it. Their Sales team is seeking an exceptional Business Development Executive to join its global community of experts. The role will focus on establishing strategic business relationships with new clients, driving client satisfaction, maximizing revenue results, functioning as an integral part of the Business Development team, and supporting all current go-to-market strategies. Requirements YOU ARE A proven individual contributor looking for opportunities to grow a territory A sales leader with a proven track record of closing large and complex deals An expert with a degree (Master’s is a plus) A person with a deep understanding of business challenges Knowledgeable in public cloud technologies Able to build and lead cross-functional teams Passionate about new technologies such as Metaverse and GenAI Experienced with Google Cloud, AWS, Azure, custom application development, IT consulting, eCommerce, Big Data, or digital services in new client accounts Skilled in all aspects of consultative sales and business development: prospecting, initiation, deal qualification, closure, and customer satisfaction An adept at opening new accounts and building high-quality relationships versus taking a transactional approach Familiar with varied services across business development and delivery functions in a complex, highly matrixed, and professional services company Connected with senior-level executives A fluent German and English speaker The ideal candidate would also have experience within the supply chain field WHAT YOU WOULD DO Pursue new opportunities across a collection of targeted accounts Engage new and existing clients to secure new agreements Bring and build industry knowledge and relationships Responsible for achieving $3+ million in annual revenue targets Achieving assigned quota within a given territory by selling the company's portfolio of professional services and software development offerings Maintaining pipeline progress and forecast accuracy, and opportunity progression Driving contract negotiations with clients, leveraging internal legal and business partners as appropriate Traveling 50%+ Driving company sales process and methodologies, collaborating with internal stakeholders (Customer Success, Engagement Management, Marketing, Legal, Finance, Delivery, and Account Management) to effectively close new client deals Participating and conducting Quarterly Business Reviews Building a territory and account plan for the given fiscal year, leveraging existing pipeline, targeted account planning, prospecting efforts, and marketing initiatives Presenting company value propositions and offerings to prospects and new clients Benefits Our client is a people-first company. Together, its teams advise, drive innovation, and develop talent in an environment where individuals can become the best version of themselves and thrive both professionally and personally. The organization cares deeply about its people and is proud to be recognized by its global team as ranking among top technology employers. It strives to provide employees with strong professional and career development opportunities, along with the tools and support needed to maintain a healthy balance between professional and personal life. Its benefits packages are competitive and comprehensive, offering generous medical, dental, life, leave, and savings plans, among other perks. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. We are an Equal Opportunity Employer.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. The Opportunity EnerMech is seeking an experienced and commercially driven Head of Business Development to lead strategic business growth across key markets within our Infrastructure & Industrial Solutions business line. This role is responsible for identifying, developing and securing new business opportunities while strengthening relationships with existing customers to support sustainable revenue growth. Working closely with operational, commercial and technical teams, you will develop long-term customer strategies, lead major pursuits and position EnerMech as the partner of choice across our service portfolio. This is an exciting opportunity for a commercially astute professional who thrives on building relationships, creating value for customers and delivering measurable business results. Key Responsibilities Develop and implement regional business development strategies aligned with EnerMech's global growth objectives. Identify emerging markets, industry trends and new service opportunities to support long-term business expansion. Build and maintain executive-level relationships with strategic customers, partners and key industry stakeholders. Own and develop strategic account plans for major customers, driving long-term growth and customer retention. Lead the pursuit of high-value opportunities, framework agreements and complex commercial bids from qualification through to contract award. Work closely with Business Line leaders to develop market entry strategies and customer growth initiatives. Collaborate with Operations, Engineering, Commercial and Finance teams to develop innovative customer solutions and integrated service offerings. Provide commercial leadership during major pursuits, supporting negotiations, commercial strategy and customer engagement. Mentor and support Business Development Managers, sharing best practice and contributing to the development of commercial capability across the organisation. Analyse market intelligence, competitor activity and customer trends to inform business strategy and investment decisions. Support the evaluation of strategic partnerships, alliances and potential acquisition opportunities where appropriate. Provide accurate sales forecasting, strategic pipeline reporting and business performance insights to senior leadership. Represent EnerMech at executive customer meetings, industry conferences and networking events. Deliver sustainable revenue growth, increased market share and long-term profitability across assigned markets. About You You are an experienced commercial leader with a proven track record of developing business growth strategies, securing major contracts and building long-term customer relationships within the energy, engineering, industrial services or infrastructure sectors. You are comfortable engaging with executive stakeholders, influencing strategic decisions and identifying opportunities that create sustainable competitive advantage. You possess strong commercial judgement, excellent relationship management skills and the ability to lead complex business development activities across multiple markets. You will also demonstrate: Significant experience in senior business development, strategic sales or commercial leadership roles. Proven success developing and delivering business growth strategies across regional or international markets. Experience managing strategic customer accounts and leading major commercial pursuits. Strong understanding of commercial contracting, tendering and complex bid management. Demonstrated ability to influence senior executives, customers and internal stakeholders. Strong financial and commercial acumen with a clear understanding of profitability, business performance and market dynamics. Experience mentoring or leading business development professionals and fostering high-performing commercial teams. Excellent communication, negotiation and presentation skills. Strong analytical and strategic planning capabilities. Willingness to travel internationally as required. A degree in Business, Engineering or a related discipline is desirable. Why Join EnerMech? At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. The Opportunity EnerMech is seeking an experienced and commercially driven Head of Business Development to lead strategic business growth across key markets within our Energy Solutions business line. This role is responsible for identifying, developing and securing new business opportunities while strengthening relationships with existing customers to support sustainable revenue growth. Working closely with operational, commercial and technical teams, you will develop long-term customer strategies, lead major pursuits and position EnerMech as the partner of choice across our service portfolio. This is an exciting opportunity for a commercially astute professional who thrives on building relationships, creating value for customers and delivering measurable business results. Key Responsibilities Develop and implement regional business development strategies aligned with EnerMech's global growth objectives. Identify emerging markets, industry trends and new service opportunities to support long-term business expansion. Build and maintain executive-level relationships with strategic customers, partners and key industry stakeholders. Own and develop strategic account plans for major customers, driving long-term growth and customer retention. Lead the pursuit of high-value opportunities, framework agreements and complex commercial bids from qualification through to contract award. Work closely with Business Line leaders to develop market entry strategies and customer growth initiatives. Collaborate with Operations, Engineering, Commercial and Finance teams to develop innovative customer solutions and integrated service offerings. Provide commercial leadership during major pursuits, supporting negotiations, commercial strategy and customer engagement. Mentor and support Business Development Managers, sharing best practice and contributing to the development of commercial capability across the organisation. Analyse market intelligence, competitor activity and customer trends to inform business strategy and investment decisions. Support the evaluation of strategic partnerships, alliances and potential acquisition opportunities where appropriate. Provide accurate sales forecasting, strategic pipeline reporting and business performance insights to senior leadership. Represent EnerMech at executive customer meetings, industry conferences and networking events. Deliver sustainable revenue growth, increased market share and long-term profitability across assigned markets. About You You are an experienced commercial leader with a proven track record of developing business growth strategies, securing major contracts and building long-term customer relationships within the energy, engineering, industrial services or infrastructure sectors. You are comfortable engaging with executive stakeholders, influencing strategic decisions and identifying opportunities that create sustainable competitive advantage. You possess strong commercial judgement, excellent relationship management skills and the ability to lead complex business development activities across multiple markets. You will also demonstrate: Significant experience in senior business development, strategic sales or commercial leadership roles. Proven success developing and delivering business growth strategies across regional or international markets. Experience managing strategic customer accounts and leading major commercial pursuits. Strong understanding of commercial contracting, tendering and complex bid management. Demonstrated ability to influence senior executives, customers and internal stakeholders. Strong financial and commercial acumen with a clear understanding of profitability, business performance and market dynamics. Experience mentoring or leading business development professionals and fostering high-performing commercial teams. Excellent communication, negotiation and presentation skills. Strong analytical and strategic planning capabilities. Willingness to travel internationally as required. A degree in Business, Engineering or a related discipline is desirable. Why Join EnerMech? At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. The Opportunity The Business Development Manager will lead EnerMech's strategic growth within the rapidly expanding Data Center market, with primary responsibility for driving customer acquisition and revenue growth for Cooling Water System Flushing services. This role will focus on identifying, developing, and converting project opportunities by building strong relationships with data center owners, developers, EPC contractors, general contractors, Mechanical, Electrical, and Plumbing (MEP) contractors, consulting engineers, and key project stakeholders throughout the project lifecycle. In addition to establishing Cooling Water System Flushing as EnerMech's preferred solution within the data center sector, the successful candidate will proactively identify opportunities to introduce and expand other relevant Infrastructure & Industrial Solutions and broader EnerMech service offerings where they provide value to customers. Working closely with technical sales, engineering, operations, and commercial teams, the Business Development Manager will develop customer-focused solutions, build a robust opportunity pipeline, and drive long-term strategic account growth across the data center industry. Key Responsibilities Develop and execute proactive business development, account management, and sales strategies to drive revenue growth and expand market share, with a primary focus on growing EnerMech's Cooling Water System Flushing services within the Data Center market while identifying opportunities to introduce additional Infrastructure & Industrial Solutions and broader EnerMech service offerings. Monitor and evaluate market trends, competitive activity, and customer needs to effectively position EnerMech's Cooling Water System Flushing and broader service offerings within the Data Center market. Grow and maintain a robust sales pipeline through strategic prospecting, customer engagement, account development, market intelligence, networking, and relationship management. Expand revenue opportunities by developing new client relationships, new market segments, and new service-line opportunities. Lead complex commercial engagements from opportunity identification through solution development, proposal support, negotiation, and contract award. Develop and deliver customer presentations, technical discussions, and executive-level business reviews that clearly communicate EnerMech’s value proposition, return on investment, operational benefits, and service differentiation. Collaborate with technical sales, operations, engineering, estimating, proposals, and commercial teams to develop tailored customer solutions that support revenue generation, customer retention, and successful project execution. Monitor market trends, competitor activity, customer feedback, and sector developments to identify opportunities for service positioning, business expansion, and improved profitability. Maintain accurate sales forecasts, pipeline reporting, account plans, CRM activity, and opportunity updates to support regional and organizational growth objectives. Represent EnerMech at customer meetings, industry events, conferences, trade shows, and networking forums to strengthen market presence and generate new business opportunities. About You You are an experienced business development professional with a passion for developing new markets and building long-term customer relationships within the data centre, mission-critical, engineering or industrial sectors. You understand the complexities of delivering projects within live and mission-critical environments and have experience working with clients, contractors or consultants involved in the design, construction, commissioning or operation of data centres. You will also demonstrate: Proven experience in business development or technical sales within the data centre, mission-critical, MEP, commissioning or industrial services sectors. Strong understanding of the data centre project lifecycle from design through commissioning and handover. Knowledge of pre-commissioning, commissioning, mechanical completion or related technical services. Established relationships with data centre owners, developers, EPC contractors, MEP contractors or specialist commissioning organisations would be highly advantageous. Strong commercial awareness with experience negotiating contracts and managing complex sales opportunities. Excellent communication, presentation and relationship management skills. Ability to identify customer challenges and develop value-added technical solutions. Experience preparing commercial proposals, tenders and customer presentations. Strong planning, organisational and analytical skills. Willingness to travel internationally as required. A degree or equivalent qualification in Engineering, Business or a related discipline is desirable. Why Join EnerMech? The global data centre market is experiencing unprecedented growth, creating exciting opportunities to support the delivery of critical digital infrastructure around the world. At EnerMech, you'll join a business with an established reputation for delivering specialist pre-commissioning and commissioning services on some of the world's most complex energy and industrial projects. You'll play a key role in expanding our capabilities into the mission-critical infrastructure sector while working alongside experienced technical and commercial professionals in a collaborative, innovative and high-performing environment. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Vietnam The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Malaysia The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Hong Kong The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: South Africa; Pakistan; Colombia About Huzzle Huzzle is building the future of hiring by helping companies scale their teams through AI-powered recruitment and a global talent network. We partner with fast-growing startups and established businesses across industries to help them hire exceptional remote talent in sales, customer success, marketing, operations, engineering, finance, and more. Our platform combines AI with human expertise to streamline hiring while delivering a high-quality experience for both clients and candidates. About the role We're looking for an organised, commercially minded Customer Success / Account Manager to manage a portfolio of client accounts and ensure an exceptional client experience from onboarding through ongoing account management. This is a fast-paced, fully remote role requiring someone who can confidently manage client relationships, resolve issues professionally, and coordinate across multiple internal teams to keep client accounts operating smoothly. Key Responsibilities Act as the primary point of contact for a portfolio of enterprise client accounts. Manage day-to-day client relationships, requests, and ongoing communications. Handle escalations and disputes (notice periods, conduct issues, client concerns) with sound judgement and professionalism. Manage client communication regarding billing, service delivery, account performance, and operational updates. Coordinate closely with Payroll, Talent Success, Recruitment, and Operations teams. Proactively monitor client health, identifying risks before they become larger issues. Build trusted client relationships so potential issues are surfaced early and resolved quickly. Ensure an excellent customer experience while balancing client and internal business needs. Please note: If you are not selected for this internal opportunity, we may consider your profile for suitable opportunities with our clients through our talent pool. Requirements 2+ years of Customer Success, Account Management, Client Success, Customer Experience, or Account Executive experience Excellent written and verbal English communication skills Experience managing multiple client accounts simultaneously Strong stakeholder management and relationship-building abilities Comfortable handling difficult conversations and resolving escalations professionally Experienced handling 20+ client accounts Highly organised with excellent attention to detail Able to work independently in a fast-paced remote environment Strong commercial awareness and problem-solving skills Nice-to-Haves Previous experience within a recruitment, staffing, or talent solutions business Experience working with enterprise or B2B clients Familiarity with CRM systems (HubSpot, Salesforce, or similar) Experience collaborating with payroll or operational teams Benefits 🌍 Fully remote work from anywhere 🌴 Flexible paid time off 💻 Work with a global, high-performing team 📈 Fast career progression with opportunities to grow as the company scales 🚀 High ownership and autonomy—you'll make a real impact from day one 🤝 Collaborative startup environment where your ideas are encouraged 🧠 Exposure to AI, recruitment technology, and fast-growing startups 💰 Competitive compensation

Location: Lagos, Nigeria Data Analysis & Reporting Analyze card portfolio data to identify trends, patterns, and performance insights Prepare regular reports on key metrics such as transaction volumes, spend, and card usage Support ad-hoc data requests from business teams Dashboard Development & Maintenance Develop and maintain dashboards using tools such as Power BI or similar platforms Ensure data accuracy, consistency, and integrity across reporting outputs Automate recurring reports where possible Performance Monitoring Track key performance indicators including card issuance, activation, utilization, and revenue Highlight variances, anomalies, and areas requiring attention Support ongoing monitoring of business performance Customer & Transaction Analysis Analyze customer behavior and transaction patterns Provide insights to support business decisions and operational improvements Data Management Support Work with internal teams to ensure proper data capture and quality Assist in structuring and organizing datasets for analysis Requirements Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science, or a related field 2–4 years’ experience in a Data Analyst role (preferably within banking, fintech, or payments) Strong proficiency in Excel and SQL Experience with data visualization tools (e.g., Power BI, Tableau) Ability to work with large datasets and perform data cleaning and validation

Location: Palu, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Kendari, Indonesia Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Have a valid car driving licence Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Subic, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: City of Santa Rosa, Philippines; Calamba, Philippines; Lipa City, Philippines; Batangas City, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Bauang, Philippines; San Fernando City, Philippines; Rosario, Philippines; Calasiao, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Bacoor, Philippines; Dasmariñas, Philippines; Carmona, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Angeles, Philippines; San Fernando, Philippines Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical, systems-oriented Cluster & Systems Capacity Engineer to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform. About the Role: This role ensures that Backblaze’s storage clusters, compute systems, and network infrastructure scale reliably, cost-efficiently, and ahead of demand. You will build and maintain predictive models, ensure consistent supply and demand alignment, and partner cross-functionally to inform strategic investment and deployment decisions. . This is a high-impact role within Cloud Operations, directly contributing to service availability, durability, performance, margin optimization, and long-term platform scalability. Key Responsibilities: Capacity Planning & Forecasting Develop and maintain short, medium, and long-term capacity demand and hardware deployment forecasts across storage, compute, and network domains within the platform Build predictive models that translate business demand signals into infrastructure requirements using historical utilization, growth trends, product sales plans, hardware lifecycle roadmaps, and other key business inputs Partner with Infrastructure, Production, and Network Engineering teams to align capacity plans with system design and scaling initiatives Develop and automate forecasting pipelines, simulation calculators and tools, and capacity dashboards to improve data quality, reduce manual analysis, and provide stakeholders clear visibility into platform usage and cluster health metrics Cluster Performance & Resource Optimization Monitor and analyze cluster and system-level utilization and performance across CPU, memory, IOPS, and network resources Adjust deployment plans and recommended configurations in real-time to maintain adequate headroom and system stability in support of delivering a world-class customer experience Partner with service and platform owners to develop headroom and live buffer policies, optimize hardware BoMs, leverage virtualized orchestration, and reduce product cost Cross-functional Organizational Alignment Work in lockstep with Operations and Finance peers to align capacity plans and hardware requirements with capital budgets, cost targets, and financial outcomes Support strategic optimization initiatives across infrastructure investments, engineering development, and operations processes, contributing to long-term infrastructure strategy and capital planning Lead efforts to evaluate, procure, and provision requests for new or additional hardware, working with Systems and Network Engineering, SRE, NOC, and Data Center Operations teams to identify and deliver optimal solutions Maintain alignment with Product and Sales to support customer onboarding, growth, and demand variability Communicate complex capacity and infrastructure insights clearly to technical and non-technical stakeholders Required Qualifications Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Systems, Statistics or a related, technical field (or equivalent experience). 3-6+ years of experience in Site Reliability Engineering, Infrastructure Capacity Planning, Systems/Infrastructure Engineering, Production Engineering, Data Center Operations or similar Cloud Operations role Familiarity and experience working with Cloud Storage infrastructure, particularly highly-available, large-scale distributed systems supporting large amounts of data with high throughput and complex performance requirements Background in capacity modeling, performance analysis, scenario modeling, and/or infrastructure cost optimization, with an ability to quantify ideas within financial frameworks and forecasts. Proficiency in database and data analysis tools (preferably Snowflake, Metabase, Grafana, Python, SQL, Prometheus, Victoria Metrics, and Excel/Google Sheets) Demonstrated deep, creative, and logical thinking complimented by a strong data analysis skillset Excellent communication and documentation skills, with the ability to share knowledge and explain concepts accurately and concisely Desire to work on a highly-autonomous team that cares deeply about quality, cost, and the customer experience Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $123,000 - $175,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.