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Location: New York Workplace: OnSite ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money) THE TEAM We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean. We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours. THE ROLE As Arca's first Head of Product, you’ll own what we build and how it feels to use. We're not selling software into wealth management; we are the wealth management firm, so the product is the experience our own clients and advisors live in every day. The advisor platform is live and advisors have moved real client assets onto it. The next chapter is the consumer: defining what financial services look like when they're built AI-first from the start, not a traditional experience with a chatbot layered on top. You'll work directly with the founder and the engineering team, set the vision and the roadmap, and stay hands-on enough to test hypotheses and ship alongside them. If it's product, you own it. WHAT YOU’LL OWN - The consumer experience, end to end. Every surface where clients meet Arca, starting with a client portal and extending to an app and new touchpoints, designed agent-first from day one. - The line between human and AI. How agents, advisors, and clients work together: what the agent handles on its own, when it hands off to an advisor, and how the client always feels confident and cared for along the way. - One ecosystem, not two products. The client experience and the advisor platform as a single system, including the behind-the-scenes capabilities that make the client side feel simple. - What we launch next. As Arca expands from wealth management into tax, estate planning, insurance, and beyond, you decide what we build and bring it to market, while taking the existing platform a level higher. - Vision, roadmap, and how we build. A product strategy with visibility well past the current quarter, and the lightweight process for how Arca ideates, prioritizes, documents, and tests. - The product team. Hiring product managers and helping build design, engineering, and the other functions that work closest to product. EXAMPLE PROBLEMS YOU’D WORK ON These aren’t hypothetical; we’re actively working on versions of all of these. - A client experience that's agent-first, not chatbot-added. Agents already do real work behind the scenes for our advisors. What does a client see when an agent has drafted a rebalance, gathered the tax documents, and flagged a question for their advisor? The bar is that it feels calmer and more personal than anything they've used before, not more automated. - Knowing when the human steps in. An agent can answer a question about a cash balance instantly. It probably shouldn't be the one walking an anxious client through a market drop a year before retirement. Deciding where the agent acts, where it hands off to the advisor, and how the client always knows who they're dealing with is a product question as much as a technical one. - Breadth without complexity. Advisors today juggle a sprawl of single-purpose industry tools. We're replacing them with one product. As it grows to cover tax, estate, and insurance, how does it get wider without getting harder to use? - Two sides of one system. Every client interaction should make the advisor better informed, and every advisor action should make the client experience simpler. Designing the consumer product and the advisor platform as one ecosystem, including what runs behind both, is what makes the model work. THE KIND OF PERSON WHO THRIVES HERE You’re excited by ownership, ambiguity, and building things that matter. - You've built consumer products people love. Consumer or prosumer, with real instincts for trust, simplicity, funnels, and messaging, and taste that shows in the details. A B2B background counts too, if your customer looked more like a person than a large enterprise. - You're AI-pilled, and you have a point of view. You know AI-native products deeply and have a strong opinion on how agents will change what a consumer experience even is. Ideally you've built AI-first products or led serious AI initiatives; designing human-in-the-loop workflows and agent handoffs is a plus. A proven innovator who has reimagined a user experience is just as compelling. - You've changed what a product could be. You push the needle rather than apply a template, and you can point to a moment where something wasn't working and you changed it. - You've done this while a company was scaling fast. You did meaningful work through hypergrowth and know how to build a product org for it. Founding or early-team experience at a hypergrowth consumer company, or leading a 0-to-1 bet inside a top product org, is a plus. - Engineers respect you. You go deep technically and earn the trust of a strong engineering team. You'd rather build with a few exceptional people than manage a large org. Experience leading design is a plus. - You're a talent magnet. Your background and network make great people want to join, and you have the conviction to help tell Arca's story publicly: what it means to build an agent-run financial company. A public voice through writing, speaking, or community is a plus. - You hold a high bar because of what's at stake. This is people's real money: their retirement, their savings, the plans they have for their families, in a highly regulated industry. Experience in fintech, investing, or regulated consumer finance is a plus, not a requirement. The domain can be learned, and wealth management experience isn't needed. - You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here want to argue about product direction at lunch and then build something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it). WHY NOW IS THE MOMENT TO JOIN This is a narrow window with unusually high leverage. - We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next. - The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows. - The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is. - The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.

Location: New York Workplace: OnSite ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money) THE TEAM We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean. We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours. THE ROLE As a Product Manager, you’ll own product areas end to end across both sides of the business: the platform our advisors work in every day, and the experience clients use to see and manage their wealth. This is a hands-on role. You’ll sit with advisors, operators, and clients, turn what you learn into clear priorities, and work side by side with engineering and design to ship, measure, and iterate fast. You’ll work directly with the founder and the engineering team, and partner closely with the Head of Product we’re hiring. If you ship it, you own it. WHAT YOU’LL OWN - Advisor and operations workflows. The meeting prep, follow-up, onboarding, and compliance work that fills an advisor’s day, rebuilt so agents carry the load and one advisor can serve far more clients without the experience slipping. - The client experience. Where clients see their goals, their portfolio, and their full financial picture, and engage with their advisor on their own terms. We’ve never built directly for consumers until now, so you’ll help define what that experience is. - Agent-first features. Working with engineers on how agents act inside the product: what they do on their own, where an advisor signs off, and how everyone can trust what happened. - Specs, priorities, and measurement. Clear problem definitions, tight scoping, and the metrics that tell us whether what we shipped worked. - How we build. Helping shape a lightweight product process as the team grows, and mentoring newer PMs along the way. EXAMPLE PROBLEMS YOU’D WORK ON These aren’t hypothetical; we’re actively working on versions of all of these. - What a client sees first. Clients want to know whether they’re on track. The first version of the client experience has to make goals and progress clear, then give clients the right tools to act on them, while investment decisions stay with the advisor they hired for that expertise. Deciding what the client does directly and what stays with the advisor is the core call. - Knowing whether “your whole financial picture” is working. Our promise is that clients feel someone understands everything about their finances. In the first 90 days after launch, how do we know that’s true? Engagement, proactive actions taken, assets consolidated, how often clients push back on their advisor’s recommendations, and what advisors hear in meetings each tell part of the story. - Rebuilding an advisor workflow agent-first. Take a workflow like meeting prep or account opening. Instead of adding AI to the existing screens, what does the agent do on its own, where does a human have to sign off, and how does it hold up under compliance review? - Shipping across every firm we bring on. Each acquisition brings advisors with different tools and habits. Features have to work for all of them, so you’ll separate what generalizes from what was bespoke to one firm. THE KIND OF PERSON WHO THRIVES HERE You’re excited by ownership, ambiguity, and building things that matter. - You’ve owned a product area end to end. Discovery, scoping, launch, and iteration, at a startup or a high-growth company. You know how to work inside a roadmap and how to push back on it when the evidence says so. - You build for people who aren’t software-first. You’ve brought technology to users new to it, or to regulated, operations-heavy workflows. B2B2C experience is a plus: you know how to serve a professional and their end client in the same product. Fintech, capital markets, or wealth experience is a plus, not a requirement. - You’re AI-pilled and hands-on. You’ve shipped AI features yourself, you use AI for hours a day, and you have opinions on what agents should do on their own versus hand to a human. You’re comfortable prototyping and talking to engineers in their language. - You have consumer instincts. Whatever your background, you care about trust, simplicity, and how a product feels, and you know the difference between what users ask for and what they actually need. - You’re a builder who can coach. You’re happiest shipping product as an IC, and you’re glad to mentor others and take on more as the team grows. - You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, the plans they have for their families, in a highly regulated industry. “Good enough” means something different here. - You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here want to argue about product direction at lunch and then build something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it). WHY NOW IS THE MOMENT TO JOIN This is a narrow window with unusually high leverage. - We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next. - The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows. - The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is. - The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.

Location: New York Workplace: OnSite ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money) THE TEAM We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean. We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours. THE ROLE As a Member of Technical Staff focused on Product Design, you'll set the vision and the look and feel of Arca from the ground up. You'll work directly with our founder and the engineering team across both sides of the product: the platform advisors work in every day, and the experience clients use to understand and manage their wealth. This is a hands-on role: you'll design, prototype, and ship, not direct from a distance. The patterns you set become the foundation every designer after you builds on. If you design it, you own it. WHAT YOU'LL DESIGN (AND OWN) - The client experience. Where clients see their full financial picture, engage with their advisor, and act on their own terms. We've never built directly for consumers until now, so you define what the experience even is, from the first touchpoint through ongoing wealth management. - Advisor surfaces. The platform advisors use every day to serve clients, built so one advisor can deliver high-touch service to far more clients than they could before. - Agentic experiences. How people work alongside agents that draft, decide, and act, including when to bring a human in and how to build trust in what the agent did. - Generative UI. Design patterns for interfaces that agents put together on the fly, and the system that keeps them coherent and predictable. - Design principles, visual language, and system. So the product feels like one thing as it grows across every firm we bring on. - Research that keeps the work honest. You sit with advisors and clients, watch where they hesitate, and bring what you learn straight back into the product. - The design function. Hiring, rituals, and craft standards as we add product and brand designers. EXAMPLE PROBLEMS YOU'D WORK ON These aren't hypothetical; we're actively working on versions of all of these. - Reviewing days of agent work without reading every step. An agent has spent three days moving a client's account transfer forward: chasing paperwork, answering emails, updating the plan. The advisor needs to review, edit, and approve that work in minutes, with confidence they didn't miss the one decision that mattered. How do you show the shape of the work, not just the log of it? - Trust in a product where an agent touches a client's money. When an agent drafts a rebalance or moves cash, the advisor and the client both need to understand what happened and why. Getting the balance right between transparency and noise is what lets us hand agents more responsibility over time. - A complex financial picture that feels calm, not like a dashboard. Accounts, taxes, estate plans, and goals, shown in a way that feels personal and clear. Most of the industry looks like beige PDFs and dense tables; the bar here is that a client feels understood, not overwhelmed. - A design system for UI that's generated, not drawn. When agents assemble screens dynamically, rendering scenarios and adjusting visualizations mid-conversation, you can't design every state by hand. You'll define the components, rules, and constraints that keep generated UI on-brand and predictable, so an advisor is never surprised by their own screen. THE KIND OF PERSON WHO THRIVES HERE You're excited by ownership, ambiguity, and building things that matter. - You set direction; you don't wait for it. You're comfortable leading through ambiguity and making calls with incomplete information, and you'd rather put a point of view on the table than wait for a spec. - You're a hands-on maker with real craft. You have senior or staff-level product design experience and a portfolio that shows exceptional, polished work. You iterate fast and still hold a high bar. - You've built from zero. You've done 0→1 product work at a startup and shipped fast. Experience at both early- and later-stage companies is a plus. - You're consumer-minded. You've designed consumer products, or consumer-focused B2B products held to the same bar. You come from design-forward companies (think Linear, Mercury, Stripe, Ramp, or Notion), or your trajectory shows the same standard. Fintech experience is a plus. - You're AI-pilled and technical enough to build. You use AI tools in your own work every day, have real opinions on what agents make possible, and are comfortable prototyping in code and talking to engineers in their language. Having designed for agents specifically is a plus. - You ground your work in users. You understand user research and know the difference between what people ask for and what they actually need. This is people's real money and their plans for their families; you design for trust, not just attention. - You're someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don't have clean answers. The people who thrive here want to argue about interaction patterns at lunch and then prototype something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you're genuinely energized by this environment (not just tolerant of it). WHY NOW IS THE MOMENT TO JOIN This is a narrow window with unusually high leverage. - We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next. - The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows. - The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is. - The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.

Location: Taguig, National Capital Region Workplace: Hybrid THE BUSINESS RESILIENCE OFFICER SUPPORTS THE DEVELOPMENT, IMPLEMENTATION, AND OVERSIGHT OF THE BANK’S BUSINESS CONTINUITY MANAGEMENT AND OPERATIONAL RESILIENCE PROGRAM. THE ROLE HELPS ENSURE COMPLIANCE WITH MORB SECTION 149, BSP BUSINESS CONTINUITY REQUIREMENTS, AND BSP CIRCULAR NO. 1203 ON OPERATIONAL RESILIENCE. KEY RESPONSIBILITIES - Maintain the Bank’s business continuity and operational resilience frameworks, policies, standards, and procedures. - Coordinate periodic Business Impact Analyses and continuity risk assessments. - Facilitate the identification of critical operations and their end-to-end dependencies, including people, processes, technology, facilities, information, and third parties. - Assist business units in establishing recovery objectives and tolerances for disruption. - Review and challenge business continuity, crisis management, emergency response, and recovery plans. - Coordinate tabletop exercises, call-tree tests, disaster recovery tests, simulations, and severe-but-plausible scenario exercises. - Evaluate test results, document identified gaps, and monitor corrective actions to completion. - Assess whether critical operations can remain within approved disruption tolerances. - Coordinate with IT on system resilience, disaster recovery, cybersecurity incident response, and recovery readiness. - Assess the continuity and resilience arrangements of critical service providers and outsourced operations. - Support the activation of continuity and crisis management plans during actual disruptions. - Facilitate post-incident reviews and ensure lessons learned are incorporated into policies, plans, and controls. - Maintain escalation and communication procedures for significant disruptions. - Support the timely preparation of regulatory incident reports and notifications. - Conduct training and awareness programs for employees, plan owners, and business continuity coordinators. - Prepare regular resilience reports, dashboards, and recommendations for senior management and the Board. - Maintain complete documentation for BSP examinations, internal audits, and independent reviews. - Monitor regulatory developments and recommend enhancements to maintain compliance. - Perform other operational-risk and resilience responsibilities assigned by the Chief Risk Officer. QUALIFICATION REQUIREMENTS - Bachelor’s degree in Business Administration, Finance, Information Technology, Engineering, or a related field. - At least 3 years of relevant experience in banking, financial services, or a related industry where BCP is important. - Experience in one or more of the following areas: - Business continuity management - Operational resilience or operational risk - Disaster recovery - Crisis or incident management - Banking operations - Information technology or cybersecurity - Audit, compliance, or risk management - Working knowledge of Business Impact Analysis, continuity planning, recovery strategies, and resilience testing. - Familiarity with BSP regulations, particularly MORB Section 149 and Circular No. 1203. - Knowledge of ISO 22301 or similar business continuity standards is preferred. - BCM, operational resilience, risk management, or disaster recovery certification is an advantage. - Strong analytical, documentation, project coordination, and report-writing skills. - Strong communication skills and ability to coordinate across business units, IT, management, and external service providers. - Ability to remain composed and work effectively during disruptions and crisis situations. - Willingness to provide support outside regular working hours during exercises or actual incidents, if warranted only.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Corporate Security Automation Engineer at OnePay, you will lead the design, implementation, automation, and optimization of our corporate security infrastructure. You will enhance security controls, align goals with business objectives, and drive automation and self-service capabilities to maintain a strong security posture in a rapidly scaling environment. - Work with IaC tools like Terraform to ensure enterprise configurations are steady, change-managed and machine-readable. - Design and deploy endpoint security measures aligned with industry standards, including vulnerability management. - Ensure a strong security posture for corporate SaaS applications by configuring vendor capabilities or building automations to meet OnePay standards. - Mature and manage data protection controls, including Data Loss Prevention (DLP) tools and secure data handling processes. - Build secure methods for sharing data with internal teams and external partners. - Collaborate with IT, Infrastructure, and Security teams to implement security measures, maintain critical corporate systems (ensuring availability and compliance), and drive process improvement through automation. - Develop and run incident response and disaster recovery plans, including tabletop exercises. YOU BRING - 5+ years of IT experience, including 3+ years in enterprise security within cloud environments. - Expertise in IaC tools like Terraform (preferred), Puppet, Chef or Ansible. - Proven ability to lead projects, drive measurable security improvements through automation, leveraging scripting (Python, Go, and/or TypeScript). - Solid understanding of networking, authentication standards, and security frameworks (MITRE ATT&CK, NIST CSF, CIS benchmarks), with hands-on experience in ZTNA and DLP solutions (e.g., Netskope, Zscaler). - Skilled at simplifying technical concepts for non-technical audiences and influencing decisions. - Experience with workflow automation tools like n8n is a plus. TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Monterrey, Mexico; Montevideo, Uruguay; Odesa, Ukraine; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.BG, Bulgaria; Remote.CO, Colombia; Remote.GE, Georgia; Remote.PL, Poland; Riga, Latvia; Rosario, Remote.LATAM-country; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia We are looking for an experienced Salesforce Developer to support the enhancement and evolution of a CRM platform within a global travel transformation program. In this role, you will work closely with business stakeholders, product teams, and technical colleagues to design and implement Salesforce solutions that improve customer experience, streamline operations, and support integrations across multiple systems. The project focuses on enhancing and evolving a CRM platform within the travel domain. The goal is to improve customer experience, streamline processes, and support integrations across multiple systems. The platform enables efficient operations and data driven decision making. Design, develop, and maintain Salesforce functionality to support CRM business needs Implement enhancements in Salesforce Service Cloud and related CRM areas Develop Apex classes, triggers, Lightning Web Components, and other Salesforce customizations Support system integrations, APIs, and data flows across connected platforms Translate business requirements into technical Salesforce solutions Collaborate with stakeholders, product owners, and analysts to clarify needs and scope Troubleshoot issues, support defect resolution, and improve system stability Participate in code reviews, technical discussions, and Agile ceremonies Document technical solutions and support knowledge sharing across the team Use AI based tools, where relevant, to improve development efficiency and documentation At least 3 years of experience as a Salesforce Developer Strong hands on experience with Salesforce CRM development Experience with Apex, Lightning Web Components, and Salesforce Service Cloud Experience with APIs, integrations, and data mapping Ability to translate business requirements into scalable technical solutions Understanding of Agile delivery practices and participation in project ceremonies Strong analytical, problem solving, and communication skills English level: Upper Intermediate or higher for client communication Experience in the travel industry Experience working with AI based tools for development or documentation Familiarity with enterprise system integrations and data workflows

Location: London, UK DataArt is seeking an experienced, hands-on Principal Solution Architect to support a strategic technology modernization program for a major UK digital platform - encompassing platform modernization, cloud infrastructure and the adoption of AI-enabled software engineering practices. The initial focus will be on Web Platform Modernization, but the engagement is expected to extend across multiple architectural domains, including AWS infrastructure, APIs, search, commerce, identity and other core platform services. We are looking for a technically credible, commercially aware architect who can operate across these domains, assess complex existing environments and translate modernization opportunities into pragmatic, executable delivery plans. The successful candidate will act as DataArt’s senior technical representative, working closely with the client’s architecture, engineering and transformation leadership while providing technical direction to DataArt’s distributed engineering teams. This is not a traditional enterprise architecture or governance role. We need someone who combines broad architectural expertise with hands-on technical experience and a strong track record of delivering complex modernization programs. This project focuses on assessing a complex existing technology landscape and defining pragmatic modernisation plans for business critical platform components. You will help shape target state architecture, delivery roadmaps, and implementation strategies across multiple architectural domains. Lead architecture discovery across the technology landscape with an initial focus on the web platform. Assess existing applications, platform services, cloud infrastructure, and integration patterns. Evaluate technical debt, scalability constraints, resilience, performance, and operational challenges. Review AWS architecture and identify opportunities for cloud native modernisation, optimisation, and simplification. Define pragmatic target state architectures aligned with the broader technology strategy. Develop modernisation approaches covering application replatforming, refactoring, cloud migration, and incremental replacement. Design scalable, resilient, and secure solutions using AWS and modern cloud native technologies. Assess integration patterns, API architecture, distributed systems, and service boundaries. Identify architectural dependencies and risks related to modernising business-critical components. Translate architecture assessments into prioritised delivery work packages. Develop technical roadmaps, implementation strategies, and migration plans. Support engineering estimation, resource planning, and commercial scoping. Provide technical direction to distributed engineering teams. Lead technical workshops, architecture reviews, and solution design discussions. Communicate architectural options, trade-offs, and recommendations to technical and non-technical audiences. 12+ years’ experience in software engineering and solution architecture, with significant experience in senior architecture leadership roles. Proven track record delivering complex application and platform modernisation programmes. Strong hands-on AWS architecture experience, including cloud-native application design and infrastructure considerations. Broad technical experience across web platforms, APIs, microservices and distributed systems. Experience architecting high-volume, business-critical, customer-facing platforms. Strong understanding of modern application architectures, integration patterns and service-oriented design. Experience assessing complex legacy environments and defining incremental modernisation strategies; building a holistic understanding of the technical landscape with its interdependencies, caveats and historical variety of approaches Ability to translate architectural recommendations into executable engineering work packages. Experience leading technical discovery and solution design in environments where requirements are initially ambiguous. Experience providing architectural leadership to distributed engineering teams. Strong stakeholder management skills, including experience engaging with CTOs and senior engineering leaders. Commercial awareness, including experience supporting technical estimation and delivery planning. Experience in travel, transportation, e-commerce or other high-volume transactional environments. Experience with search-intensive platforms, including distributed search architectures. Familiarity with AWS services supporting compute, containers, networking, databases, messaging, and observability. Experience with infrastructure as code, CI/CD and modern DevOps practices. Experience with CMS modernisation and headless web architectures. Knowledge of commerce, identity, payment and fulfilment architectures. Experience with event-driven systems and real-time data processing. AWS Solutions Architect Professional certification or equivalent demonstrable experience. Familiarity with AI-assisted software development and emerging agentic engineering practices. Experience working in technology consulting or professional services environments.

Location: Bengaluru, India We are looking for a Senior Data Engineer to implement and validate change data capture from AWS Aurora PostgreSQL into Snowflake. You will help build metadata driven integration frameworks, support schema adoption in the Medallion architecture, and contribute to performance, reliability, and governance across the data flow. The Analytics Warehouse project supports a large portfolio of business applications with a centralized data environment. The initial milestone focuses on implementing and validating managed ingestion from Aurora PostgreSQL to Snowflake, with production rollout and full dimensional modeling planned for later phases. Configure and operate Snowflake OpenFlow from Aurora PostgreSQL to Snowflake Tune and troubleshoot Aurora PostgreSQL for logical replication Provision infrastructure using Terraform and AWS IAM with least privilege access controls Run structured proof of concept tests for large tables high volume CDC concurrency and outage recovery scenarios Document outcomes of proof of concept testing and validation activities Monitor replication health using Snowflake native observability and Amazon CloudWatch Define success criteria with stakeholders for replication and ingestion validation Support Snowflake side setup for managed ingestion including warehouses grants schedules and reconciliation checks Apply security and governance practices appropriate to a regulated financial and member services context Perform schema DBT and Snowflake native pipeline renewal while preserving business and data continuity Execute performance and cost improvements Follow agreed teardown procedures to remove replication and access artifacts Hands on experience with Snowflake OpenFlow or Apache NiFi Strong experience with PostgreSQL or Aurora including logical replication WAL slots and access control Experience with Terraform on AWS including networking security groups IAM and role pass through for managed services Experience with DBT for data transformations Proficiency in SQL for transformations validation and reconciliation Working knowledge of Snowflake including warehouses roles and loading patterns Understanding of CDC and ELT fundamentals Experience with data quality validation and reconciliation practices Strong communication skills for Agile cross team collaboration in distributed teams Experience with GitHub Experience with PostgreSQL sources and Snowflake targets using OpenFlow NiFi or similar services Experience with Python or similar languages for checks automation and reporting Experience with Snowflake OpenFlow or similar managed CDC offerings Experience with Airflow or equivalent tools for production orchestration Experience in financial services or similar regulated domains Experience with cloud cost estimation for replication at scale Experience with Amazon EKS or Kubernetes for monitoring and issue resolution in the OpenFlow or NiFi environment Experience with Cursor or Claude Experience with specification driven development

Location: United States; Canada; Argentina; Uruguay; Brazil GoMining is an international company building an ecosystem of Bitcoin-based products: digital mining, payments, and financial services. We operate our own data center infrastructure in the US. We are now looking for a Junior Accountant to join our finance team, working with US legal entities, banks, and hosting providers. Responsibilities: Manage and process payments across a group of US companies. Interact with US banks, including calls, correspondence, and resolving operational issues. Communicate with hosting providers in the US. Track and process incoming and outgoing invoices. Account for BTC mining output by individual data center. Account for materials, equipment, and inventory. Handle correspondence with counterparties and maintain financial documentation. Work with the international finance team. Prepare monthly, quarterly, and annual management reporting for the assigned business perimeter. Coordinate month-end close activities in NetSuite, including AP, AR, payroll, and general ledger processes. Ensure accurate accounting and reconciliation of mining revenue. Support external audits and coordinate with local accounting and tax advisors. Requirements Basic knowledge of accounting principles. Confident Excel skills. English at B2 or higher: you will communicate independently with US banks and counterparties. Documents that allow you to pass authorization and obtain access to US corporate bank accounts, subject to the requirements of specific banks. Attention to detail, responsibility, and strong organizational skills. High level of independence and proactivity. Nice to Have Experience with NetSuite. Accounting or finance operations experience in US companies. Experience working with US banks. Knowledge of Russian. Experience in the crypto or mining industry. Benefits Learning support - courses, English classes, and conferences (up to 100% reimbursement) Unique loyalty program - receive corporate digital miners and earn passive income with no investment Team culture: retreats in international locations (for example, company apartments in Cyprus). Memorable events with wow prizes - we celebrate big occasions in a big way “Employee of the Month” award - we recognize and reward our top performers Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year New career tracks - real opportunities to grow into expert or top management roles Work-life fit - flexible hours and remote work. You don’t need to chase balance - here, work is a part of life, not the opposite. We aim to make work inspiring, not exhausting. For us, results matter most.

Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide. About the role: We are looking for a customer support specialist with English language, strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company. If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace. You will be doing: Answer to incoming requests from customers via live chat Identify customer needs and help customers use specific features Analyze and reporting product malfunctions Follow up with customers to ensure their basic technical and product related issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Your expertise to meet the requirement: You should be proficient in English and Spanish languages You must have work experience in support You must have excellent communication skills You should have strong teamwork skills You should have excellent PC skills You must have high attention to details You should have multi-tasking abilities You must be flexible to work in different shift schedules (day & evening & night) and on weekends We appreciate: Ability to quickly and efficiently solve tasks Independence, responsibility, initiative, and keep attention to detail A flexible and systematic approach to solving complex problems Experience in sports betting/gambling industry is a plus We offer: Fully remote job - work from anywhere you want Competitive compensation 28 paid days off per year Seniority leave Real career opportunities and professional growth The great team across the world Hiring Stages: Online Assessment Introductory Call Hiring Manager Round Candidate Reference Check Offer Letter

Location: Kirkuk, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. Responsibilities - Schedule daily meetings with signed leads / existing accounts - Visit stores on a daily basis to provide the necessary support - Share all store credentials with Commercial team - Train merchants on dashboard (Via web / tablet) - Support Account Managers in any further inductions / feature updates - Support merchants whenever there is a bug or malfunction in the system Requirements - Problem solving skills and analytical skills - Solid experience with CRM software and MS Office (particularly MS Excel) - Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation skills - Strong verbal and written communication skills - Fluent in Arabic and English - BA/BS degree in Business Administration, Sales or relevant field - Extensive, accurate product knowledge - Tech Savvy

Location: United Kingdom About the company and the project: A privately held global company specializing in AI-powered home and perimeter security is looking for a Senior Sales Manager to join its team. Founded in 2018 in Larnaca, Cyprus, the company offers edge-based video analytics devices that enhance standard IP security cameras with intelligent object detection and real-time alerts — all without subscription fees or cloud storage. The company primarily serves clients across North America. The mission of the company is to help people monitor commercial and enterprise sites, and take the necessary preventative actions to keep them safe and secure. You are offered a fully remote form of cooperation. The position is only available for the candidates based in the United Kingdom. Your tasks on the position: Driving revenue growth through new business acquisition and strategic account expansion in the UK security systems distribution market Leveraging an extensive professional network to identify and engage decision-makers in integrators, installers, and distributors Conducting competitive market analysis, monitor industry trends, and identify opportunities to differentiate our product offerings Developing and execute targeted sales strategies for high-value prospects and key partners Building and maintain long-term relationships with customers, distributors, and key stakeholders Leading negotiations for large contracts, tenders, and strategic deals Representing the company at industry events, exhibitions, and trade shows Collaborating with product and marketing teams to adapt solutions for UK market needs Requirements 5+ years of proven sales experience in security systems distribution in the UK Strong existing network of contacts within the UK security industry In-depth understanding of security product lines (AI Video Analytics, VMS, CCTV, alarms, access control, monitoring solutions) and the competitive landscape Experience in large deal closures and tender processes Ability to develop and execute strategic sales plans with measurable results Proficiency in CRM systems and sales tools such as LinkedIn Sales Navigator, Apollo, or similar English C2 Benefits Competitive salary according to your experience and skills (£50.000+bonuses) Fully remote work Official employment with full compliance to the UK labor law Paid vacation, sick leave, social and medical insurance International team and innovative AI-powered product Stable, fast-growing company with a flat organizational structure

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a leading property management firm in Dubai, dedicated to providing comprehensive facility management solutions. We pride ourselves on delivering exceptional services that ensure the smooth and efficient operation of our clients' properties. We are currently seeking a highly skilled and experienced Facilities Manager to join our team. The Facilities Manager is responsible to oversee all building-related activities by preserving a good condition of infrastructure and ensure that all building facilities are safe and well functioning. The Facilities Manager has the overall responsibility for overseeing the implementation of policies, building insurance, PPM work, Documentation, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs. Requirements Bachelor's degree in Facility Management, Engineering, or a related field. MEP (must be an engineer- preferably civil) Proven 5-7 years experience as a Facilities Manager, or in a similar role. Strong knowledge of facility management principles, best practices, and regulations. Solid experience in Contract negotiations and contracts management Solid understanding of insurance claims Excellent leadership and people management skills. Strong problem-solving and decision-making abilities. Exceptional organizational and time management skills. Ability to multitask and prioritize effectively in a fast-paced environment. Proficient in using facility management software and Microsoft Office Suite. Knowledge of building systems, maintenance, and repairs. Excellent communication and interpersonal skills. Customer service-oriented mindset. Valid UAE driver's license and reliable transportation.

Location: Colombia; Nicaragua; Honduras; Ecuador; El Salvador; Guatemala We are seeking a proactive and skilled Remote Front Desk Medical Assistant to support our client's fast-paced Medical practice. The ideal candidate has strong hands-on experience in U.S. healthcare administration, excelling at front desk operations, patient scheduling, insurance verification, and obtaining prior authorizations to keep daily clinical workflows running smoothly. Key Responsibilities Manage high-volume inbound and outbound patient calls for appointment scheduling, follow-ups, and general practice inquiries. Perform real-time insurance verification to confirm coverage, eligibility, co-pays, deductibles, and out-of-pocket costs across Medicare, Medicaid, and commercial payers. Process, submit, and track prior authorization requests for procedures, diagnostic tests, medications, and specialist referrals. Navigate and update Electronic Medical Record (EMR) systems accurately with patient demographics, chart notes, and administrative data. Coordinate patient intake by collecting registration details, medical history forms, and required consent documentation prior to visits. Communicate directly with insurance representatives, pharmacies, and referring provider offices to resolve coverage delays or clinical inquiries. Handle appointment rescheduling, cancellations, and no-show follow-ups to maintain an optimized clinic schedule. Requirements Minimum of 2 years of experience in a U.S. healthcare practice in a patient-facing administrative or virtual front desk role. Proven proficiency navigating standard EMR platforms, specifically AthenaHealth, eClinicalWorks, or NextGen. Bilingual in English and Spanish with excellent written and verbal communication skills. Strong working knowledge of U.S. health insurance verification, payer portals, and prior authorization workflows. Exceptional organizational ability, sharp attention to detail, and a self-motivated mindset to work independently in a fully remote environment. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, with U.S Time zones.

Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are a recruiting partner representing three leading, fast-growing e-commerce retention agencies currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals: They are looking for experienced Lifecycle & Retention Growth Strategists who can take ownership of customer retention, lifecycle marketing, and growth initiatives. The Enterprise Scale Agency: Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios. The Agile Boutique Studio: Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands. The Data & Tech-Heavy Growth Shop: Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools. This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value. Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership. Key responsibilities Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs. Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized. Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement. Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives. Translate data and customer behavior into clear strategic recommendations and actionable plans. Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance. Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities. Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists. Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements. Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions. Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate. Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement. Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business. Requirements 5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field. Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability. Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns. Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools. Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization. Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance. Strong analytical skills and the ability to translate performance data into clear recommendations and next actions. Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence. Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail. Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams. Strong written and verbal English communication skills suitable for client-facing work. Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments. Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks. Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus. Benefits Competitive USD compensation based on experience and client requirements. Remote flexibility – work from anywhere while collaborating with international teams. Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses. High-ownership roles with exposure to strategy, experimentation, and business growth.

Location: United States; Canada; Colombia; Argentina; Brazil Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is a direct-to-consumer (DTC) brand in the home-care industry. The company operates on a subscription-led business model and leverages performance marketing, creator content, and user-generated content (UGC) to drive customer acquisition. They are looking for a Head of Retention to strengthen their subscription business, improve customer retention, reduce churn, and maximize customer lifetime value. Responsibilities Develop and execute retention strategies to reduce subscriber churn, improve subscription renewal rates, and increase customer lifetime value. Analyze subscription performance and customer behavior to identify retention opportunities, cancellation trends, and revenue growth potential. Develop and optimize lifecycle marketing campaigns across email and SMS to support subscriber onboarding, engagement, renewal, and reactivation. Design and implement strategies to recover at-risk subscribers and reactivate former customers. Monitor key retention metrics, including subscriber churn, renewal rates, repeat purchases, customer lifetime value, and reactivation performance. Conduct experiments to improve lifecycle marketing performance, subscription retention, and recurring revenue. Collaborate with marketing and other relevant stakeholders to align retention initiatives with acquisition campaigns and the overall customer experience. Identify opportunities to improve subscription processes and develop scalable strategies to support sustainable recurring revenue growth. Requirements Must have experience working in a subscription-heavy DTC business generating at least seven figures in monthly recurring revenue (MRR). Proven experience developing and executing retention strategies that improve subscription performance and customer lifetime value. Strong understanding of subscription business models, subscriber lifecycle management, churn reduction, and recurring revenue growth. Experience managing lifecycle marketing strategies across email and SMS. Strong analytical skills, with the ability to interpret retention metrics and translate insights into actionable strategies. Experience with customer segmentation, lifecycle automation, retention campaigns, and subscriber reactivation. Ability to work independently, take ownership of retention initiatives, and operate effectively in a fast-paced DTC environment. Strong communication and collaboration skills, with the ability to work closely with marketing teams and business leadership. Familiarity with subscription management platforms, CRM systems, and lifecycle marketing tools is preferred. US-based candidates are preferred, but qualified international contractors may also be considered. Benefits Competitive compensation Work remotely while collaborating with a growing DTC brand. A full-time contractor engagement.

Location: Colombia You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours. Job Responsibilities: Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions. Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases. Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues. Support databases, CRM platforms, ERP applications, and related enterprise systems. Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments. Collaborate with engineering, product, and implementation teams to resolve complex technical issues. Monitor replication jobs, logs, data flows, and system performance to identify root causes. Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides. Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients. Work with US-based customers during 8:00 AM–5:00 PM US Central Time. Coordinating with internal teams as needed. Skills and Qualifications: 5+ years of experience in technical support, software support, enterprise applications, or data integration. Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting. Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms. Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts. Practical knowledge of cloud hosting platforms and on-premises infrastructure. Experience managing enterprise customers, escalations, SLAs, and critical production issues. Excellent communication, analytical, problem-solving, and customer management skills. Ability to work independently from India while supporting US enterprise customers during US Central Time business hours. Preferred qualifications Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases. Familiarity with AWS, Microsoft Azure, or other cloud infrastructure. Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting. Experience with monitoring, incident management, ticketing systems, and remote troubleshooting. Previous experience supporting SaaS products or enterprise data replication solutions. Job Location: LATAM (Remote) Work Shift: U.S Shift (8 AM CST to 5 PM CST)

Location: Bengaluru, India You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours. Job Responsibilities: Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions. Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases. Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues. Support databases, CRM platforms, ERP applications, and related enterprise systems. Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments. Collaborate with engineering, product, and implementation teams to resolve complex technical issues. Monitor replication jobs, logs, data flows, and system performance to identify root causes. Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides. Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients. Work with US-based customers during 8:00 AM–5:00 PM US Central Time. Coordinating with internal teams as needed. Skills and Qualifications: 5+ years of experience in technical support, software support, enterprise applications, or data integration. Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting. Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms. Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts. Practical knowledge of cloud hosting platforms and on-premises infrastructure. Experience managing enterprise customers, escalations, SLAs, and critical production issues. Excellent communication, analytical, problem-solving, and customer management skills. Ability to work independently from India while supporting US enterprise customers during US Central Time business hours. Preferred qualifications Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases. Familiarity with AWS, Microsoft Azure, or other cloud infrastructure. Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting. Experience with monitoring, incident management, ticketing systems, and remote troubleshooting. Previous experience supporting SaaS products or enterprise data replication solutions. Job Location: Bangalore (Remote) Work Shift: U.S Shift (6:30 PM IST to 3:30 AM IST)