Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a
Senior Social Media Manager
to lead and scale social media strategy across multiple client accounts. This is a high-impact, client-facing role suited for an experienced professional who thrives in a fast-paced agency environment and has a proven track record of growing large, engaged audiences.
You will own the end-to-end social media lifecycle-from strategy and content creation to analytics and team leadership—while mentoring a team of Social Media Managers and driving measurable results.
Key Responsibilities
Develop and execute comprehensive social media strategies across platforms including LinkedIn, Instagram, Facebook, TikTok, and Twitter (X)
Create and oversee high-quality, engaging content (graphics, video, photography, and copywriting) using tools like Adobe Suite and Canva
Build and manage monthly content calendars aligned with client goals and campaign timelines
Lead social media storytelling and brand voice development for multiple clients
Analyze performance metrics and optimize campaigns based on data-driven insights
Conduct ongoing social listening and trend analysis to identify growth opportunities
Present strategies, reports, and insights to clients in a clear, compelling manner
Manage client communications, approvals, and workflows via social media management tools (e.g., Loomly)
Collaborate with internal teams to deliver creative assets and campaigns
Lead, mentor, and develop a team of Social Media Managers, fostering a high-performance and creative culture
Requirements
5+ years of experience in social media management, ideally within a marketing or creative agency
Proven track record of growing large social media followings and driving engagement
Strong understanding of internet culture, social trends, and digital audience behavior
Advanced content creation skills (graphic design, video editing, and copywriting)
Experience with social media management platforms and content management systems
Demonstrated leadership experience managing and mentoring teams
Strong project management skills with the ability to handle multiple clients and deadlines
Experience in B2B marketing and working with cross-functional teams
Excellent communication and presentation skills (client-facing experience required)
Ability to work autonomously while collaborating with leadership and stakeholders
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Philippines; South Africa; Brazil; Mexico; Honduras; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, legal firms, and global organizations across industries such as LegalTech, SaaS, FinTech, and Professional Services.
Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are hiring a detail-oriented Remote Paralegal to support high-performing legal teams across international clients. This is an excellent opportunity for candidates looking for paralegal jobs from home, offering exposure to global legal processes, contract management, and compliance support.
You will play a key role in assisting attorneys, managing documentation, conducting legal research, and ensuring smooth case operations.
Role Type: Full-time
Engagement: Independent Contractor
Industry: Legal Tech
Key Responsibilities
Conduct legal research and summarize findings for attorneys and stakeholders
Draft, review, and proofread legal documents, contracts, and correspondence
Organize and maintain case files, legal records, and documentation systems
Assist with contract lifecycle management and compliance tracking
Coordinate with clients, internal teams, and external legal professionals
Manage calendars, deadlines, and court filing schedules
Support litigation preparation, including discovery and document review
Ensure confidentiality and compliance with legal standards and procedures
Requirements
2+ years of experience as a
Paralegal
, Legal Assistant, or similar role
Strong knowledge of legal terminology, documentation, and procedures
Experience with contract drafting, legal research, or compliance support
Familiarity with legal software and document management systems
Excellent written and verbal English communication skills
High attention to detail and strong organizational abilities
Ability to manage multiple tasks and meet deadlines in a remote environment
Experience working with international clients (UK/US) is a plus
Benefits
💰 Competitive salary: Based on experience and seniority
🌎 Flexible work environment
⚖️ Work with international legal teams and gain global exposure
📈 Long-term career growth in legal operations and compliance
🚀 Structured onboarding and ongoing training support
🎯 Performance-based incentives and recognition
УдалённоPhilippines; South Africa; Brazil; Mexico; Honduras; Colombia
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Junior Client Success Managers to manage and support students throughout their journey to securing medical school offers.
This is a high-impact, client-facing remote role where you will act as a trusted advisor to students and their families, ensuring programme success, driving retention, and contributing to revenue growth through upselling.
You will also take on light leadership responsibilities, mentoring junior support staff and owning the overall client experience.
Key Responsibilities
Manage a portfolio of students, guiding them from onboarding to medical school acceptance
Ensure high client satisfaction through proactive communication and structured support
Reduce churn and minimise refunds by identifying risks early and resolving concerns
Drive upsell opportunities
Collect testimonials, success stories, and case studies from successful students
Coordinate with internal teams to ensure seamless delivery of programmes
Act as a point of contact for both students and parents when required
Support and mentor 1–2 junior team members, acting as a mini team leader
Track progress and maintain accurate records using CRM and internal tools
Requirements
2+ years of experience in Client Success, Customer Support, Account Management, or similar roles
Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred
Strong communication and relationship-building skills (client-facing experience essential)
Proven ability to manage multiple clients and deliver high satisfaction outcomes
Experience handling objections, retention, or upselling is a strong advantage
Highly organised with strong attention to detail and follow-through
Comfortable working in a fast-paced, target-driven environment
Experience with tools such as Slack, Notion, Zoom, and Google Drive
Leadership potential or prior experience mentoring junior staff
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Philippines; Mexico; Colombia; Argentina; Pakistan
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are searching for an AI & Automation Specialist to design, build, and scale intelligent systems that power both internal operations and client success. This role sits at the intersection of automation engineering, product systems, and client-facing communication.
You’ll work closely with founders and stakeholders to architect high-impact automation workflows, integrate tools across tech stacks, and translate complex systems into clear, actionable solutions. This is a high-ownership role for someone who thrives in fast-paced environments and enjoys building scalable AI-driven infrastructure.
Key Responsibilities
Product & Automation Systems
Design, build, and optimize automation workflows using tools like GoHighLevel, n8n, Make, or Zapier
Audit and improve existing systems to ensure scalability, reliability, and performance
Integrate platforms via APIs, webhooks, and automation tools
Develop and maintain CRM systems, pipelines, and multi-step workflows
Client Solutions & Implementation
Architect end-to-end AI and automation systems for client businesses
Build workflows for lead generation, nurturing, content creation, and sales processes
Connect CRMs, email platforms, calendars, payment systems, and project management tools
Troubleshoot, maintain, and optimize deployed solutions
Documentation & Communication
Create clear SOPs, user guides, and technical documentation
Translate technical concepts into simple explanations for non-technical stakeholders
Provide technical support to clients, team members, and prospects
Contribute to technical content (documentation, scripts, or training materials)
Internal Infrastructure
Build scalable automation systems for onboarding, operations, and data management
Own and maintain the company’s technical backbone
Ensure all systems are robust, efficient, and scalable
Requirements
Technical Expertise
3+ years of experience building automation workflows and CRM systems in real business environments
Expert-level proficiency in GoHighLevel (GHL)
Strong experience with automation tools such as n8n, Make, or Zapier
Solid understanding of APIs, webhooks, and systems integration
Experience connecting CRMs with email, payments, calendars, and other tools
Familiarity with data management tools like Airtable or Google Sheets
Experience implementing AI workflows into business processes
Communication & Client Skills
Strong technical documentation skills (SOPs, guides, specs)
Fluent English (written and verbal)
Experience working directly with clients or stakeholders
Soft Skills
Highly self-directed with strong problem-solving ability
Comfortable working in fast-moving, ambiguous environments
Strong product thinking (scalability, UX, maintainability)
Bonus Qualifications
Experience in agency or consulting environments
Technical content creation (articles, videos, documentation)
Familiarity with AI-assisted development workflows
Personal brand or interest in AI/automation space
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Team
You'll be the lead iOS engineer at Rain, owning mobile alongside the lead Android developer from the ground up. Our partners use Rain's issuance platform and APIs to power card programs, wallets, and payment experiences for their end users, and you'll be the person who brings those experiences to life on iOS. You'll work directly with product, design, and our platform engineering team to define what great mobile looks like for Rain's clients and their customers.
What you’ll do
- Own the entire iOS development lifecycle, from architecture and implementation to App Store delivery
- Build polished, production-grade mobile apps that leverage Rain's issuance platform and APIs for clients and their end users
- Collaborate closely with product, design, and backend engineers to define the mobile roadmap and translate platform capabilities into intuitive native experiences
- Architect a clean, scalable codebase that can serve as the foundation as the mobile team grows
- Integrate with Rain's APIs for card issuance, transaction management, balance queries, and other payment flows
- Implement secure authentication, tokenization, and data handling appropriate for a financial services context
- Drive decisions on tooling, frameworks, CI/CD, and testing strategy for mobile
- Contribute to the broader engineering culture as an early team member with outsized influence on how we build
You are likely to succeed if you have:
- 4–10 years of professional mobile development experience, with multiple apps shipped to the App Store
- Proficiency in Swift and deep familiarity with Apple's frameworks (UIKit, SwiftUI, Combine, Core Data, etc.)
- Experience architecting iOS apps from scratch. You've made foundational decisions on project structure, navigation patterns, state management, and dependency injection
- Solid understanding of networking layers, RESTful API integration, and secure data handling
- A disciplined approach to code quality: you write testable code, value code review, and care about maintainability
- Comfort working autonomously with minimal direction — you'll be the mobile expert in the room
- Strong product sensibility: you think beyond tickets and advocate for great user experiences
- Excellent communication skills; you can translate technical tradeoffs for non-technical stakeholders
Bonus attributes:
- Experience in fintech, payments, or crypto/web3
- Familiarity with card issuance, wallet UX, or financial transaction flows
- Experience with WKWebView-based hybrid architectures or embedded SDK patterns
- Background in building white-label or multi-tenant mobile experiences
- Exposure to CI/CD tooling for iOS (Fastlane, Xcode Cloud, Bitrise, etc.)
- Experience being the first or early mobile hire at a startup
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Sydney
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear and Travel. We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR. Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there.
About the role
🤓
Finance at SeQura has evolved to building the infrastructure that powers forward-looking, insight-driven decisions. We are looking for builders, not classic FP&A profiles: people who have worked hands-on with AI tools, structured real databases, understand the business deeply, and get energy from turning messy manual processes into clean, automated ones. If you are excited by the idea of building an AI-first finance data platform for forecasting, planning, reporting, and decision-making, this role is for you.
What challenges you'll be solving
🚀
Build the financial data backbone of SeQura.
Help design, build, and maintain the single source of financial truth across P&L, cash flow, balance sheet, and unit economics; the data layer that everything else relies on.
Build tools, not reports.
Use AI (Claude), automation, and our data stack to create the models, pipelines, and tools that replace manual work and make insight available in real time.
Proactively find and kill inefficiency.
Proactively hunt down slow, manual, or fragile processes and re-engineer them. Own the problem end to end from spotting it to shipping the fix that sticks.
Partner with the business.
Work as a true finance partner through budgeting, forecasting, variance analysis, scenario planning, but with the goal of building the systems that make this faster and sharper every cycle.
Move to continuous, driver-based planning.
Help shift to rolling, driver-based forecasts and dynamic scenario analysis, powered by the infrastructure you build.
Turn data into decisions.
Prepare Board-, leadership-, and investor-ready materials that turn complex data into clear recommendations and build the tooling that makes producing them near-automatic.
Raise the bar on the stack.
Drive adoption of our finance and analytics tools (AI, Abacum, BI, automation, anomaly detection) to improve scalability, reduce manual work, and increase trust in analytics. Proactively identifying opportunities to automate before being asked to do so.
Help build a real-time decision engine.
Contribute to a Strategic Finance function that runs on ownership, automation, and analytical rigor, not manual reporting.
What we offer
😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits.
Moreover, we offer a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include various activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need 🤝
Genuinely curious and relentless; someone who actively questions existing processes, experiments with new tools (including AI), and has a track record of finding better ways to do things without being asked. We're not looking for someone who waits for permission to improve.
Bachelor’s degree in Finance, Accounting, Economics, Engineering, or a related field.
3+ years of experience in FP&A, Strategic Finance, or a similarly analytical role in a high-growth fintech, SaaS, lending, or other complex environment.
Proven ability to build and run driver-based financial models across P&L, cash flow, balance sheet, and unit economics.
Strong bias for action, with the ability to turn ambiguity into clear structure, decisions, and adopted solutions.
Systems thinker with strong analytical rigor and attention to detail.
Excellent communication and stakeholder-management skills, with the ability to translate complexity into clear business insight.
Active use of AI tools in day-to-day work, not just awareness, but genuine integration into how you work. Someone who has already replaced manual tasks with automation and who keeps looking for the next one.
Strong Excel and financial systems skills; experience with NetSuite, Abacum, and Embat is a plus.
Fluent in English; Spanish is a strong plus.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!
👇
Location: Bangkok
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
Ajax Systems continues to rapidly expand its footprint across the ASEAN region, building strong local partnerships and scaling its commercial presence in high-growth markets. As part of this strategy, the company recently launched a state-of-the-art manufacturing facility in Hanoi, Vietnam – a key milestone in its global expansion. The 8,300 m² plant produces the full range of Ajax devices and significantly increases production capacity. This investment reflects Ajax’s long-term commitment to the region and creates exciting opportunities to be part of a fast-growing, truly international business shaping the future of security technology.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Responsibilities:
Identify and pursue new business opportunities, partnerships, and markets.
Build and manage enterprise pipeline through channel ecosystem
Develop go-to-market strategy aligned with regional direction in Electronic Security
Represent company at trade shows and industry events
Lead the local team to achieve and exceed sales targets, ensuring market share growth.
Identify, develop and close large-scale enterprise projects in key verticals
Recruit, onboard and manage distributors
Drive partner enablement programs and joint business planning
Cashflow responsibility for Thailand (both sell-in and sell-out).
Develop and execute a comprehensive business strategy aligned with the company's overall goals.
Establish and report on metrics to measure team performance; correct deficiencies where necessary.
Recruit, train, and mentor a high-performing team.
Foster a positive and collaborative work environment that encourages innovation and creativity.
Establish and nurture strong relationships with key clients and industry stakeholders.
Develop lighthouse reference projects
Conduct competitive analysis
Maintain CRM hygiene and accurate pipeline reporting
Provide quarterly business reviews
Deliver clear risk/opportunity analysis
Requirements:
Proven experience in a senior management role, ideally as a Country Manager or a Sales Director in a similar capacity within the electronics security industry.
5 - 8 years in the electronic security industry at the Managerial level.
Experience working with regional or global security brands
Strong network in the security industry on the Thailand market.
Strong understanding of the industry, market dynamics, and client needs.
Excellent communication, negotiation, and interpersonal skills.
Demonstrated ability to develop and implement successful business strategies.
Experience working in a cross-functional matrix team and environment.
Strong analytical and problem-solving abilities.
Willingness and ability to travel
Results-oriented nature and ability to show initiative and responsibility for own results.
Highly motivated with the ability to make things happen.
Well-presented, professional, reliable, and ethical.
We offer:
An opportunity to work in one of the most recognized and innovative security manufacturers.
An opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
A zero bullshit culture
Join Ajax Systems!
Location: Sydney
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, address objections, and close deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers' needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical, and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early-stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Summary
GiveWell's senior research staff are the key decision makers for hundreds of millions of dollars in grantmaking, and we think growing that team is one of the most important things we can do to increase our impact. We're seeking one or more Senior Recruiters to help us do that.
Finding senior research staff is a hard problem for a couple reasons:
The talent pool for GiveWell researchers basically doesn’t exist as a defined group. You can’t go to one type of program, industry, or a few obvious competitors to build a reliable pipeline. The people who succeed here come from a wide range of backgrounds — economics PhDs, policy analysts, management consultants, medical doctors, neuroscientists, primate biologists, etc. — and the roles don't have clean analogues elsewhere. What they share is a set of hard-to-measure cognitive skills and quantitative fluency that doesn’t show up reliably on resumes.
Our process is very competitive. The offer rate for senior research roles is less than one in a thousand.
We want you to figure out where to find strong candidates, improve our assessment process, and do the hands-on work of sourcing, screening, and closing offers. You'll work very closely with our research leadership team. We're most excited about finding someone who helps us make better decisions about finding great talent — and hire them faster.
The role
You'd work closely with our manager, research recruiting and the team to own recruiting for some of our
Researcher
, Program Officer,
Senior Researcher
, and Senior Program Officer roles. A few problems we’ll want you to think about:
After candidates apply, is our assessment process effective?
Our offer rate for senior roles is below 0.1%. That might mean we’re extremely selective. It might also mean we’re losing good candidates somewhere in the funnel. You’ll dig into our data and find answers (How well do early screening scores predict work trial performance? What are the most common rejection reasons, and are they signal or noise? How did past hires actually turn out?). You’ll help us develop good heuristics about what to do in situations when candidates’ signals are mixed.
Where do we even find good candidates?
The ideal GiveWell researcher doesn’t come from one degree program, industry, or competitor. You’ll think about where to look and go after them. And you’ll continually develop new pipelines with creative methods (running structured referral conversations with our researchers, scouring conference guest lists, using sourcing tools creatively, or maybe vibe-coding your own).
How can we use data to make better decisions?
Right now, we don’t have great visibility into which sourcing channels, process changes, or pipeline stages are driving results. You’ll track data, run analyses, and help us make evidence-based decisions about where to put effort. In some cases, you might find out that we don’t have the right data architecture to answer important questions, so you’ll build it.
What are ways our hiring process could be much better?
This is harder to describe because it covers ~every strategic and tactical question we face. We want you to be thinking about all of it. Things like: Are we overweighting particular qualities and losing promising candidates without noticing? How could we run experiments on our hiring processes (randomization, A/B testing, sourcing campaigns) that actually give us useful information?
You’ll also do a fair amount of bread-and-butter recruiting work: screening applications, writing outreach emails, and interviewing candidates. We think that sort of work will keep you close to the data and help you develop strong pattern recognition.
About you
You’re excited about GiveWell's mission and methods.
You think GiveWell is doing something special, not just generically “doing good.” You can explain what makes GiveWell different.
You’re careful and truth-seeking with your beliefs.
For example, if a hiring manager says we need to find “scrappy” people, you’re likely to ask “Why do you believe that?” or “What does scrappy mean?” instead of uncritically agreeing. You’re quick to update your beliefs by picking up new information and asking sharper questions. You can probably tell us about times when you’ve changed your mind about important things.
You're unusually curious and analytical.
When you get invested in a question, you keep trying to find the right answer after many other people would have stopped. You ground your beliefs in data when possible and hedge appropriately when you’re not confident.
You have very high standards.
We have a high competence bar for our research team, and you’ll need to uphold that and own your decisions about applications that do and don’t meet our bar.
You’re entrepreneurial and high agency.
You figure things out. You have a history of solving problems. You’re very resourceful. You’re more likely to make the mistake of moving too fast than moving too slow. You'd rather try something imperfect and learn from it than wait for a perfect plan.
You're direct.
You say what you actually think even when it's uncomfortable.
You’re good at communicating in writing.
You're concise, clear, and you don't hide behind jargon. You probably enjoy an effective memo.
If you think people who know you well would agree that many of the qualities above describe you, we’d like you to apply.
Qualifications
We care much more about the qualities described above than any specific background. That said, some things that might help:
Experience in recruiting, talent operations, research operations, or a generalist role at a mission-driven organization
Comfort with data — spreadsheets and basic quantitative analysis
Strong written communication
Experience working closely with executive-level leadership
Familiarity with global health, development economics, effective altruism, or adjacent fields is a plus but not required
Recruiting experience is welcome but not required. Some of the best people in comparable roles at peer organizations came in without it. And we’ll support you if you want to move on to other things at GiveWell after making progress on our research recruiting. There's always a place here for generalists who are good at solving hard problems, and we have a history of developing high performers into different roles across our org.
Key Questions
What are some of the reasons I might not like this role?
GiveWell has a unique approach to hiring,
and it’s possible that you’ll dislike it. For example, we tend to lean heavily into work trials and finding empirical evidence about the candidates we hire. We are rigorous in how we evaluate candidates, and hold really high standards, which can lead to longer hiring rounds with more steps than what is typical elsewhere. We’re extremely quality focused and would rather hold out for the right candidate than settle on someone who’s “mostly right.”
You’ll need to deeply understand our work and culture to succeed.
We want you to be able to speak with candidates about our work and what makes GiveWell special, and provide useful input to hiring managers when we’re developing assessments and evaluating candidates.
You will be expected to hunt, not just farm.
While we receive a high volume of inbound applicants, we are looking for recruiters who effectively source and attract candidates, not just wait for them to trickle in.
You’ll be collaborating with leaders with high expectations.
We’re a founder-led, performance-driven culture and you’ll be collaborating with our executive team regularly in this role. Strong partnerships will depend on you building trust, leading with curiosity, and reliably delivering results.
You’ll be running hiring rounds from start to finish.
We consider this a full-lifecycle role, which means you should be comfortable with things like scheduling, building out roles in Greenhouse, and day-to-day coordination with candidates. While you might have support from more junior colleagues, you’ll be expected to capably manage your own pipelines.
What does growth look like in this role?
GiveWell’s growing, and you’re going to help shape that. Your growth will be tied directly to the impact created by the people you help hire. Beyond day-to-day recruiting, you’ll have the opportunity to work on more strategic projects, including shaping our overall hiring approach and improving our employer brand. In this role you’ll also have significant exposure to executive leadership and many corners of our business. The talent acquisition team is doubling in 2026, which means there are clear opportunities for mentorship and potentially growing into a team leader.
What does this interview process entail?
We'll use a combination of interviews, written exercises, and work trials to assess the qualities described above. Past versions have looked like:
Simulating a hiring manager intake conversation
Walking through a sourcing strategy for a hard-to-fill role
Reviewing a job description or process and offering a critique
Writing a candidate outreach email or internal communication
We'll share more specific details if we invite you to move forward, but our current plan is:
Screen with a member of the Talent Acquisition team
Career history interview with the Manager, Talent Acquisition
Work trial, which will include live conversations and written work
Values interview with VP, People
Final conversation with Manager, Talent Acquisition
References
Team structure
This role sits on GiveWell's People team and reports to our Manager of Talent Acquisition. Day-to-day, you'd work in close partnership with our Research Program Director, who owns senior research hiring decisions and is part of our Research Leadership Team. You'd collaborate regularly with other members of the People and Research teams on sourcing and candidate evaluation.
We'll likely also want you to attend research team meetings, develop 1:1 relationships with research team members, and potentially join research team-building retreats. We’ll be interested in ~any kind of team embedding that helps you build useful context.
The details
Compensation:
NYC or the San Francisco Bay Area: $149,600
All other U.S. locations: $136,000
Benefits:
Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we’d encourage you to check back and apply again for a role you’re eligible for.
Visa sponsorship:
We are not currently able to sponsor visas for this role.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
GiveWell hosts “Visit Weeks” twice a year in our Oakland, California, office and up to two annual departmental retreats. Attending these in-person opportunities will be important to fulfilling the goals of this role. Occasional additional travel may be helpful for conferences or recruiting events.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
We don't want to miss candidates who could do great things at GiveWell. If you're on the fence about applying because you meet some but not 100% of our preferred qualifications, we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. We value our team's diversity in all respects and desire to maintain a work environment free of harassment or discrimination. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role:
We are looking for a Senior Network Engineer to design, build, and operate large-scale, high-performance data center networks supporting GPU-dense AI workloads. You will take end-to-end ownership of service provider–grade and CLOS-based network infrastructure, ensuring reliability, scalability, and predictable performance across distributed environments. This role requires deep expertise in routing, switching, and modern data center fabrics, with a strong focus on production operations, root cause analysis, and continuous improvement of network systems.
Your responsibilities will include:
Design and evolve scalable data center network architectures (CLOS/leaf-spine) for high-throughput, low-latency environments
Own end-to-end deployment and lifecycle management of routing and switching infrastructure across production environments
Develop and maintain network design documentation, standards, and operational procedures
Plan, execute, and validate network infrastructure testing, including vendor evaluation and benchmarking
Diagnose and resolve complex network issues across the TCP/IPv4/v6 stack in large-scale distributed environments
Optimize traffic engineering, ECMP, and load balancing strategies to ensure efficient utilization of network resources
Implement and operate MPLS-based technologies, including L3 VPNs and segment routing (SR-MPLS, SRv6)
Collaborate with hardware, systems, and software teams to integrate networking with compute and storage infrastructure
Automate network operations and workflows to improve reliability, scalability, and operational efficiency
Ensure high availability and performance of production networks through proactive monitoring and continuous improvement
What we expect you to have:
Expert-level knowledge (CCIE/JNCIE or equivalent) in MPLS, routing, and switching for service provider and data center networks
Strong experience with Ethernet switching, VXLAN, and modern cloud overlay networking technologies
Deep expertise in routing protocols including BGP and IS-IS
Hands-on experience with segment routing (SR-MPLS, SRv6), L3 MPLS VPNs, and ECMP-based traffic balancing
Proven experience designing and documenting large-scale network architectures
Experience developing and executing network testing strategies and validating vendor solutions
Strong troubleshooting skills across the TCP/IPv4/v6 stack in CLOS-based data center environments
Solid understanding of network hardware architecture, QoS mechanisms, and packet processing pipelines
Hands-on experience with network equipment from vendors such as Juniper, Arista, Huawei, and Mellanox
Working proficiency in English
It will be an added bonus if you have:
Working proficiency in an additional European language
Experience with public cloud networking and GPU/InfiniBand environments
Knowledge of software-defined networking (SDN) overlays in cloud environments
Proficiency in Python, Go, or other programming languages in Linux environments
Experience using programming languages for network automation and tooling
Working conditions:
Remote work within the United States
Work closely with globally distributed infrastructure and engineering teams
Participation in on-call rotations to support production environments
Key employee benefits:
Comprehensive health insurance
401(k) plan with company contribution
Paid time off and public holidays
Flexible working hours
Professional development and certification support
Compensation:
$125,000 – $180,000 USD per year, depending on experience and qualifications
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York City, NY | Seattle, WA; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Growth team's job is to keep Anthropic on the exponential by getting more people and companies using and paying for Claude. Growth Data Scientists partner closely with growth product managers, engineers and marketers on experimentation, opportunity sizing, strategic analysis, metrics and personalization.
We're hiring for two focus areas within this posting. Tell us in your application which one fits you best, or if you're excited about both:
Growth generalist:
a strong generalist across marketing and product who drives experimentation, opportunity sizing, marketing measurement and strategic analysis.
Personalization:
building and evaluating the models and experiments that pick the right message, offer or product experience for each user, across lifecycle marketing, onboarding and in-product experiences.
We work in an AI-native way. Much of our analysis, reporting and experiment work is done with Claude as a collaborator, and we expect you to push that further.
Responsibilities
Across both focus areas, you will:
Design and analyze A/B tests and quasi-experiments across activation, retention and monetization, and turn the results into a clear call on what to ship
Define systems of metrics and guardrails that tie short-term wins to long-term value
Present analyses and recommendations to technical and non-technical audiences, leading with the decision and keeping the numbers in support
In the Growth generalist focus, you will also:
Size opportunities and make the case for what Growth should work on next
Measure the incrementality of paid and lifecycle marketing with holdouts, geo experiments and other causal methods, and turn the results into budget and channel recommendations
Tie acquisition and lifecycle programs to long-term value (LTV, CAC and payback)
In the Personalization focus, you will also:
Build and ship targeting and personalization models that decide which users get which message, offer or experience, working closely with growth product managers and engineers
Design the tests that evaluate and iterate on our personalization strategy, including holdouts, bandits and off-policy estimates where A/B tests aren't practical
You may be a good fit if you have
7+ years of experience in data science, with significant time on growth, marketing, lifecycle or personalization problems
Deep expertise in experimental design and causal inference, including A/B testing at scale, holdouts and quasi-experimental methods when randomization isn't available
Experience analyzing growth funnels: acquisition, activation, retention and monetization
Proficiency with Python and SQL
Clear written communication, and a track record of recommendations that changed priorities or what a team built
A bias for action and comfort in ambiguous, fast-moving environments
An interest in Anthropic's mission of building safe and beneficial AI
For the Growth generalist focus, we're also looking for:
Experience measuring marketing: incrementality testing, holdouts or geo experiments, and LTV/CAC for paid or lifecycle programs
For the Personalization focus, we're also looking for:
Hands-on experience building and shipping machine learning models that drive user-facing decisions (targeting, ranking, recommendation or personalization)
Strong candidates may also have
Experience defining activation metrics and lifecycle measurement for a product-led business
Experience with experimentation platforms and meta-analysis across experiment portfolios
Background at consumption-based, multi-product companies serving both consumers and enterprises
Experience using LLMs or coding agents in your own analytical workflow
Experience with marketing mix modeling, geo experiments or synthetic controls
Experience running contextual bandits, uplift models or similar decision systems in production
Experience with lifecycle or CRM personalization (email, push, in-product messaging) and its measurement problems, such as global holdouts and interference between campaigns
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Venice; Padua; Vicenza; Verona
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Personality profile:
3+ years of experience in the electronic security industry or a similar industry.
Proven sales experience in the Veneto and Sardinia regions.
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Responsibilities:
Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends.
Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive compensation that includes a base salary and performance-related bonuses.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
Car allowance and all business expenses and work tools are covered by the company.
Location: Florence
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Norway, Sweden, Denmark, Finland, Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes 4 factories, 2 of which are located in Ukraine, 1 in Turkey, and 1 in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Personality profile:
3+ years of experience in the electronic security industry or a similar industry.
Proven sales experience in the Toscana, Umbria and Marche region.
Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, or fire alarm systems.
Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Developing and implementing successful sales strategies.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics.
A strong combination of technical knowledge, sales expertise, and strong communication skills.
Responsibilities:
Develop and implement a strategic business development plan in Italy, aligned with company objectives and market trends.
Identify, evaluate, and onboard new distributors and partners across the region, ensuring coverage in key markets and verticals.
Identify and pursue new business opportunities that align with the company's growth strategy.
Develop and maintain relationships with key clients, partners, and stakeholders.
Conduct market research to identify new trends, opportunities, and potential risks.
Analyze market data to develop and execute effective sales strategies.
Collaborate with cross-functional teams to ensure the successful delivery of products and services.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
We offer:
Competitive compensation that includes a base salary and performance-related bonuses.
A product that sells itself.
Freedom to make decisions and implement ideas.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Opportunity to work with the most recognized security system and develop your career.
Car allowance and all business expenses and work tools are covered by the company.
We are working to ensure that people's lives are calm and the world safe.
Let's become a part of the team that creates in Ukraine a smart and useful global product.
Location: Limassol; Athens; Greece; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
Deal with clients’ inquiries via live chat, email and telephone
Perform personal clientele analysis and take actions as required
Handle client inquiries appropriately and ensure that high level service is provided
Promote available products and services to clients
Develop and maintain excellent relationships with prospective and existing clients
Cooperate effectively with other departments as required
Contribute to team effort by achieving targeted results
Main requirements:
Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Polish speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Benefit from:
Attractive remuneration package
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You:
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
ГибридLimassol; Athens; Greece; Fully Remote - in other eligible locations
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the up skilling of our students worldwide.
Summary of role:
We are seeking a proactive and detail-oriented Paralegal to support our legal team with a broad range of legal and administrative tasks. This is an excellent opportunity to work within a collaborative, fast-paced environment, contributing to key legal processes including KYC/onboarding, company secretarial matters, and ad hoc legal projects.
Responsibilities:
Responding to KYC and onboarding queries from banks, corporate service providers, insurers, and auditors
Reviewing and proofreading legal documents to ensure accuracy and consistency
Assisting with company secretarial duties, including:
Drafting meeting minutes
Registering share transfers and resolutions
Maintaining and updating group structure charts
Conducting due diligence on group entities where required
Liaising with corporate service providers
Supporting legal counsel on ad hoc projects and tasks
Managing and maintaining data rooms
Providing general file management and administrative support
Requirements
Essential
Qualifications/Education:
LLB degree or completion of the GDL
Strong academic background
Skills & Knowledge:
Excellent attention to detail
Strong organisational and workload management skills
Ability to work in a fast-paced environment
Ability to work under pressure and meet tight deadlines
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience:
Minimum of 2 years’ experience as a Paralegal
Desirable
Qualifications/Education:
Legal Practice Course (LPC)
Skills & Knowledge:
Experience in litigation and/or corporate law
Experience:
Experience within a corporate department of a law firm or an in house legal team
What we offer:
The role is primarily remote, with occasional office attendance as required.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the up skilling of our students worldwide.
Summary of role:
We are seeking a proactive and detail-oriented Paralegal to support our legal team with a broad range of legal and administrative tasks. This is an excellent opportunity to work within a collaborative, fast-paced environment, contributing to key legal processes including KYC/onboarding, company secretarial matters, and ad hoc legal projects.
Responsibilities:
Responding to KYC and onboarding queries from banks, corporate service providers, insurers, and auditors
Reviewing and proofreading legal documents to ensure accuracy and consistency
Assisting with company secretarial duties, including:
Drafting meeting minutes
Registering share transfers and resolutions
Maintaining and updating group structure charts
Conducting due diligence on group entities where required
Liaising with corporate service providers
Supporting legal counsel on ad hoc projects and tasks
Managing and maintaining data rooms
Providing general file management and administrative support
Requirements
Essential
Qualifications/Education:
LLB degree or completion of the GDL
Strong academic background
Skills & Knowledge:
Excellent attention to detail
Strong organisational and workload management skills
Ability to work in a fast-paced environment
Ability to work under pressure and meet tight deadlines
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience:
Minimum of 2 years’ experience as a Paralegal
Desirable
Qualifications/Education:
Legal Practice Course (LPC)
Skills & Knowledge:
Experience in litigation and/or corporate law
Experience:
Experience within a corporate department of a law firm or an in house legal team
What we offer:
The role is primarily remote, with occasional office attendance as required.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: British Columbia
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications & Skills:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Experience in the gaming industry is required. Payments or fintech industry experience is a plus.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
The listed range is specific to British Columbia and varies based on factors such as location and experience.
УдалённоjuniorSouth Africa
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