Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a highly skilled Test Lead to join our dedicated team. In this role, you will be responsible for
ensuring the verification of solution design, changes, and organization and
system changes. This position will be responsible for defining test approach/strategy, test plans, test scripts,
summarize QA metrics on defects, reviewing test scripts of QA and UAT resources, and planning of UAT
testing.
Key Responsibilities:
Manage UAT and System Testing related functions.
Capable of working with and standing firm with Project Managers, Business Stakeholders, Development,
Architects and BA's to get their point across i.e. ensuring quality comes first.
Effectively communicates with project stakeholders to get buy-in for test approach.
Define, review and implement the Test Strategy, Quality processes and procedures. Enforce the adherence to the program’s Quality processes and procedures. Reviewing of test plans and test cases.
Reviews project documentation to determine cost effective / quality test approach.
Produces detailed estimates / dependencies / assumptions / test requirements.
Clearly communicates test approach in relevant test documentation and test management tools and ensures that all requirements are traceable.
Ensure all test collateral is of high standard and conforms to best practice.
Delivers / tracks and reports on project plan for entire test event.
Closely monitors and tracks risks / issues and works closely with project team in the resolution of issues.
Manages test resource allocation (ramp-up/ ramp-down) as well as communicating/ delegating effectively within test team.
Prepares and presents post project review document.
Requirements
Requirements:
Graduate or Postgraduate Degree in Computer Science.
RELEVANT EXPERIENCE:
Minimum of 8 years of relevant experience, including at least 4 years in a similar role.
Experience with HP Quality Centre across a minimum of 3 projects, particularly in Unified Functional Testing.
Demonstrated experience and a proven track record in delivering test management services and solutions, utilizing industry-standard testing methodologies.
Project Management certification is considered an asset. Experience in selecting, implementing, and managing testing tools is preferred.
Practical experience in delivering testing solutions and a strong capability to collaborate with other teams to fulfill business requirements.
Ability to align testing methodologies and governance processes with the Project Management Office (PMO) and other IT functions.
Prior experience in initiating and sustaining strategic relationships both internally and externally, employing strong influencing skills to achieve business objectives.
Capability to provide coaching for the development of technical skills and competencies in others.
SKILLS REQUIREMENTS:
Proficiency in written and spoken communication in both English and Arabic.
Ability to deliver training sessions effectively.
Capacity to operate under tight timelines and meet strict deadlines.
Comprehension and practical experience with technology as a facilitator.
Proven ability to work efficiently within a diverse team environment.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: United Kingdom
Workplace: remote
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Are you detail-oriented and curious about tech?
Welo Data is building a global network of linguists, language enthusiasts, and culturally aware contributors to shape safer, smarter AI.
By joining our talent community, you'll be first in line for flexible, remote projects in annotation, evaluation, and prompt creation—always on your terms.
Note: This is not an active job opening. By applying, you'll join our global contributor network. When a project aligns with your skills and availability, we'll reach out with all the details, including scope, timeline, and compensation.
What You'll Need
- Native or near-native fluency in English
- Based in: United Kingdom
- Comfortable with digital tools
- Detail-oriented and curious
Why Join Us?
🚀 Limitless You – Work when and where you want, with room to grow
🤖 Limitless AI – Contribute to smarter, more inclusive AI
🌎 Be Part of Us – Join a global, supportive community
About our projects:
Welo Data projects vary by scope and complexity, but all play a role in building more accurate, inclusive, and human-centered AI.
Depending on your skills, you might:
📝 Annotate or label text, images, or audio to train AI systems
🔍 Evaluate search results, ads, or chatbot responses for quality and relevance
💬 Create and test prompts to improve large language models (LLMs)
🌍 Ensure content reflects cultural, linguistic, or industry-specific accuracy
Some projects last a few days; others may extend over several weeks. Before each one, you'll receive clear details on tasks, timelines, and compensation, so you can decide what works best for you.
How to Apply?
Click the “Apply” button on our website to fill out a short form and join our talent database. It only takes a few minutes to get started and become part of our growing community.
📬 Questions?
If you have any questions about the process, feel free to contact us at TalentRequests@welocalize.com .
Location: Berlin (Germany)
Join us as a (Senior) Full Stack Developer - Web (f/m/d) in Berlin
Our Story
We are looking for a
Senior Full Stack Developer (Web Platform)
to help shape and scale thinkcell’s web platform and enable multiple teams to efficiently manage and publish content.
This is not a role for someone who only wants to work within a fixed web stack or maintain existing templates. We are looking for a web engineer who enjoys solving complex technical problems, making sound architectural decisions, and building systems that remain robust and maintainable as requirements evolve.
You will work across frontend and backend, improve the technical foundation of our web platform, and help us build scalable solutions that enable our teams to manage and publish content. Along the way, you will collaborate closely with stakeholders across design, marketing, product and engineering but with strong ownership over technical quality, long-term maintainability, and the overall direction of the platform.
What you will do
Design, build, and evolve our web platform features across front-end and CMS back-end.
Solve complex technical problems in a pragmatic way, balancing speed of delivery with long-term maintainability
Drive architectural improvements that make our web ecosystem more robust, scalable, and easier to work with
Build and improve our back-end functionality in PHP and Laravel for integrations, dynamic features, and internal tooling
Extend and optimize our CMS and publishing workflows to support efficient content operations without compromising technical quality
Improve performance, Core Web Vitals, accessibility, and technical SEO foundations across the platform
Work on the evolution of our current web architecture, while also challenging existing approaches when better solutions exist
Collaborate with design, marketing, product, and engineering teams to turn business requirements into well-structured technical solutions
Interface with back-end systems written in C++, ensuring reliable and efficient data exchange across system boundaries
Identify opportunities to improve developer experience, reduce complexity, and raise the overall engineering standard of the platform
Take ownership of technical tasks and help define best practices for modern web development at think-cell
What we are looking for
Strong experience building and shipping production-grade web platforms, applications, or systems
A proven ability to solve non-trivial technical problems and work confidently in complex web related codebases
Strong full stack engineering skills, with solid backend experience in PHP, Laravel, or similar technologies and a frameworks
Strong frontend fundamentals, including HTML, CSS, JavaScript and modern approaches to building maintainable user interfaces
Good judgment when making architectural and technical trade-offs
A pragmatic mindset: you know when to build for flexibility and when to keep things simple
Curiosity and confidence to work with unfamiliar technologies or domains when needed
A strong sense of ownership and responsibility for code quality, maintainability, and technical outcomes
Experience collaborating across disciplines and communicating clearly with technical and non-technical stakeholders in English
Nice to have
Experience with Statamic CMS
Experience with static site generation challenges
Experience with Deployment Tools such as Jenkins or similar tools
Familiarity with Tailwind, Alpine.js, or similar frontend tools
Experience improving performance-critical, SEO-relevant, or content-heavy platforms
Familiarity with Python for automation or tooling
Experience integrating with non-web backend systems or services
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
think-cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software.
We can’t wait to see what you’ll bring to the team!
Location: Berlin, Germany; Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Bergisch Gladbach, Germany; Bernau, Germany; Bielefeld, Germany; Dresden, Germany; Düsseldorf, Germany; Frankfurt, Germany; Freiburg, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Koln, Germany; Munich, Germany; Neu-Ulm, Germany; Nuremberg, Germany
Workplace: hybrid
Berlin • Cybersecurity & AI Startup • Recently Secured Significant Funding
We are building a next-generation
Identity + AI Enforcement
platform in Berlin.
Following newly secured funding, we are looking for a
technical co-founder
who will architect and build the core product from day one.
We are looking for a visionary
Founding CTO/CPTO
for a hybrid role based in Berlin. If you are passionate about deep tech, thrive in fast-paced environments, and have experience building transactional platforms, this is your opportunity to make a lasting impact.
Responsibilities
Lead customer discovery and validation to refine the value proposition to our three main target groups: Deep Tech founders, investors, and corporate partners.
Co-build the product vision to establish the leading deep technology database of Europe as well as the most effective match-making platform.
Establish the technological foundation of a transactional platform, including the data infrastructure.
Develop and execute the company’s technology strategy and roadmap.
Recruit and lead an in-house, top-tier engineering team.
Manage the company’s data, including storage, analysis, data privacy, and security.
Requirements and Skills
10+ years experience
in backend engineering and system architecture.
Proven ability to design and ship complex distributed systems.
Strong understanding of
OAuth/OIDC, API keys, tokens, scopes, identity flows
.
Knowledge of
RBAC/ABAC
or fine-grained access models.
Exposure to
Zero Trust principles
, access control models, or identity governance.
Experience with
AI/LLM systems, agent logic, or willingness to learn fast
.
Understanding of
SaaS integration security
, OAuth app marketplaces.
Hands-on coding mentality; can build MVP and early architecture yourself.
Experience integrating with multiple SaaS systems and APIs.
Strong security mindset and understanding of modern attack surfaces.
Ability to move fast, take ownership, and operate independently.
Experience managing
small engineering teams
in early-stage environments.
Hands-on experience with infrastructure-as-code (Terraform) and cloud deployments.
Low ego, high commitment, and a
true founder mentality
.
Nice to Have
Experience with
AI/LLM systems
, multi-agent orchestration, or agent frameworks.
Experience with
policy engines
(custom enforcement logic).
Experience building
event-driven architectures
or streaming systems (Kafka, Pub/Sub).
Familiarity with
token analysis
, secret scanning, or credential hygiene.
Experience with
cloud IAM
(AWS/GCP/Azure roles, service principals).
Experience with
risk scoring
, anomaly detection, or behavior-based systems.
Exposure to
agent sandboxing
, isolated execution, or container micro-VMs.
Previous experience in
cybersecurity
, identity startups.
Understanding of
graph databases
, unified identity graphs, or permission maps.
Prior startup or co-founder experience.
Benefits
Elevate Europe's Tech Sovereignty
: Help shape the culture and strategy of one of Europe’s leading Deep Tech platforms for this decade and beyond, empowering Europe’s independence from non-European technologies while supporting founders tackling major global challenges.
Unparalleled Network Access
: Gain direct access to Tier 1 European Deep Tech startups, scaleups, and top investors, connecting with the forefront of Europe’s Deep Tech ecosystem.
Founder Culture
: Operate with autonomy, driving initiatives as a force multiplier for Tier 1 Deep Tech founders, while refining your skills alongside Europe's leading (Deep) Tech experts.
Compensation
: Receive an equity package in a validated, high-growth business with seed-stage traction and a profitable business model, incl. a compensation tied to business results.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next New Business Account Executive.
About the job
As a New Business Account Executive, within our Global Sales organization, you will be responsible for prospecting, solution selling and closing new business opportunities across the entire Twilio platform
.
In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies..You will drive profitable revenue growth by making multi-product selling the default sales motion. This role is highly cross functional, with deep integration with Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams.
Responsibilities
In this role, you’ll:
Be responsible for new customer acquisition across the full Twilio portfolio, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to move past transactional vendor relationships and help customers unlock value seamlessly across our portfolio.
Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth
.
Work with customers across assigned verticals and regions to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals.
Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform.
Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities.
Partner cross functionally with Specialist Sales, services, product, and
GTM Strategy & Operations to develop long-range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Establish yourself as a subject matter expert in the unified communications and data platform industry.
Establish yourself as a subject matter expert in the vertical industries you are focused on leveraging deep technical expertise to lead complex, multi-product digital initiatives.
Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Demonstrated track record of selling and closing in the cloud communications and customer data platform market, with a focus on driving multi product adoption. Specific requirements:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers.
Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships
.
Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth. Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions.
Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value.
Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement.
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working in CPaaS, Data Platforms or global communications platforms.
Domain expertise from a highly quantitative industry such as Retail, eCommerce, DevOps, Fintech, Insurance, advertising optimization, banking, or security or Software, SaaS, CPaas or PaaS selling experience.
Location
This role will be remote, based in Singapore
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, More than 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Damascus, Syria
The company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with maximum convenience. Technology is at the heart of everything we do. Our teams build products that make life easier for our users while continually improving our internal systems for efficiency and scale. If you're passionate about impactful work in a fast-growing startup environment, Toters is the place for you.
Role Overview
As an
IT warehouse Engineer
at Toters, you will support the company’s technology needs by maintaining hardware and software, troubleshooting technical issues, and ensuring smooth IT operations. You will collaborate with other IT team members to support employees, maintain IT infrastructure, and contribute to system reliability, security, and efficiency.
Key Responsibilities
Provide technical support to employees (hardware, software, network, and account access issues).
Install, configure, and maintain computers, operating systems, and company applications.
Manage IT inventory including laptops, accessories, and software licenses.
Maintain and troubleshoot office network connectivity.
Support configuration and setup of devices and systems for new hires.
Diagnose and resolve escalated technical issues in collaboration with the IT team.
Ensure system security by following company IT and cybersecurity policies.
Document IT procedures and maintain troubleshooting knowledge base.
Support IT projects and office infrastructure upgrades when required.
Key Requirements
Education & Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 4 years of experience in IT support or IT infrastructure role.
Experience working in fast-paced environments or warehouse settings is a plus.
Technical Skills
Strong experience installing and configuring printers (including QR/label printers).
Hands-on experience with
MikroTik routers
: internet setup (Ethernet & WiFi), PPPoE, VLAN (Trunking), NAT, Hotspot, ARP, DHCP (client/server).
Ability to design structured network topology and manage network infrastructure.
Experience with
network hardware installation and configuration
: MikroTik routers, switches, cabling, APs (GrandStream & UniFi), and controllers (cloud/hardware).
Basic understanding of
network security
: MikroTik firewalls, restrictions, IP blocking, antivirus, and secure network policies.
Experience installing and configuring
surveillance systems
: NVR/DVR, IP cameras, and switches.
General Skills
Knowledge of IT fundamentals and cybersecurity basics (Level 1: phishing awareness, password policies, security best practices).
Strong troubleshooting and problem-solving skills.
Excellent communication and teamwork abilities.
Highly organized and able to manage multiple tasks.
Location: Boston, MA; Remote (USA)
Workplace: hybrid
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications. Owning all standing and ad-hoc project meetings
Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
Clearly communicating program/project status, issues, risks, plans, etc. to senior management
Performing other related duties as assigned or requested
What You'll Bring
Bachelor’s degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Riyadh, Saudi Arabia
As a Cisco Collaboration Engineer at Müller's Solutions, you will be responsible for designing, implementing, and supporting Cisco collaboration solutions for our clients. You will collaborate with cross-functional teams and clients to gather requirements, design scalable solutions, configure and deploy Cisco collaboration products, and provide ongoing support and maintenance.
Responsibilities:
Design, configure, and implement Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration products.
Gather and analyze requirements from clients and stakeholders and develop solution designs that meet their business needs.
Collaborate with network engineers and other technical teams to ensure seamless integration and interoperability of Cisco collaboration solutions with network infrastructure.
Perform system upgrades and deployments of Cisco collaboration products, ensuring minimal downtime and disruption to client operations.
Provide ongoing technical support and troubleshooting for Cisco collaboration solutions, addressing and resolving issues in a timely manner.
Follow best practices and industry standards for security, performance, and reliability in the design and implementation of Cisco collaboration solutions.
Stay updated with the latest Cisco collaboration technologies and certifications to enhance expertise and provide innovative solutions to clients.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a Cisco Collaboration Engineer, with expertise in designing, implementing, and supporting Cisco collaboration solutions.
Strong knowledge of Cisco collaboration products, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified Contact Center Express (UCCX), Cisco Webex, and other collaboration tools.
Experience with network infrastructure and protocols, including TCP/IP, SIP, QoS, and VLANs.
Excellent understanding of VoIP technologies, codecs, and codecs negotiation.
Ability to analyze and troubleshoot complex network and collaboration issues.
Cisco certifications such as CCNA Collaboration, CCNP Collaboration, or CCIE Collaboration are strongly preferred.
Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Home based - Worldwide
Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable and growing.
We are hiring a Web/UI Engineer to develop a data-rich and reliable user experience. These frontends are constructed using JS, CSS, React, and Flutter, and serve as Canonical’s enterprise products that act as the company's face to our users.
In order to create consistency across our products and sites, we have a central team that builds an open-source
React toolkit
and presentation layer, the
Vanilla Framework
. We are excited to develop this further and see if we can help more open-source projects build performant and accessible interfaces that respond well to diverse layouts. We use REST APIs for communication, and we consider API design an important part of the process.
Flutter is a new front-end technology that has the potential to unify our desktop and web development. We are growing the team's exposure to Flutter and have roles on both web and Ubuntu engineering for this specialism.
We hire developers with outstanding academic results and a passion for open-source software, innovation, and cutting-edge web technologies. In these roles, you will have the opportunity to make significant contributions through high-quality, front-end and back-end code while exhibiting technical leadership, exceptional design, and intuitive user experience.
Additionally, we encourage colleagues to engage with the broader open-source community. We're looking for individuals who can help build a thriving community, contribute to a broad range of technologies, and ensure seamless software operations at scale.
Location
: This is a Globally remote role.
The role entails
Design and implement well-tested and documented software in Web technologies or Flutter.
Debug and fix issues encountered by your users
Participate in our engineering process through code and architectural reviews
Collaborate with community and colleagues on technical specifications
Contribute to technical documentation to make it the best of its kind
Seek improvements to engineering and operations practices
Deploy and operate services developed by the team
Contribute to the success of your product through technical advocacy
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above and beyond expectations
Well-organised, self-starting and able to deliver to schedule
Professional manner in interacting with colleagues, partners, and community
Experience designing and writing high-quality Web technologies
Experience with and passion for Typescript, React or Flutter
An eye for accessibility and performance
Professional written and spoken English
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self-motivation
Excellent communication and presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events for up to two weeks each
Nice-to-have skills
Experience with container tech such as LXD, Docker and Kubernetes
Attention to detail concerning user-centric UI development
REST API design, development and governance
Performance engineering and security experience
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long-haul company events
For the entry level position in this advert, our compensation for US based candidates, lies between 48,000 USD to 70,000 USD. Our Early stage interview process will establish your level. If you are considered for a different level position than what is posted here, we will provide a wage scale or salary range specific to that level position.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal-opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Lead our effort to get Ubuntu fit for applications in automotive, aerospace, industrial robotics and other highly regulated environments.
Ubuntu is already the world’s most widely used Linux in general; we want to make it the world’s best choice for mission-critical systems in these sectors too.
To achieve this, we are investing in processes and engineering, tools and analysis, practices and people. Success in this effort will secure open-source software’s place at the highest tables in industry, where the complex demands of regulation, compliance and certification are demonstrably met.
We’re seeking for someone to lead this effort. In this role you will transform those complex demands into concrete outcomes, and in turn into engineering excellence values and practices that will bring those outcomes about.
This is not a paper exercise; it means leading and challenging engineering culture, working with teams across the organisation. Your work will make those practices come alive, at every level of engineering. You will bring a passion for engineering excellence and open-source software, and the ability to unify agile approaches across multiple projects and teams. Under your leadership, teams will adopt and internalise these values as their own.
Through your work, you will help define Canonical’s ways of working, collaborating with engineering leadership to describe and implement continuous improvement processes, and establish qualification requirements in support of engineering quality standards. You will define methods and approaches for measuring quality, and use them to shape and sharpen engineering culture.
Beyond Canonical, you will establish strategic relations with external working groups, committees and partners.
You will join the industrial standards team at Canonical and work closely with company-wide engineering leadership to define and deliver this vision.
Location:
This role may be held anywhere in European, Middle Eastern, African or Americas regions or time zones.
What we are looking for in you
You have a strong experience in engineering and process management in an agile environment
You have knowledge or certification of standards addressing quality of software artifacts such as ISO/IEC 25010 or ASPICE
You love developing and growing people and teams and have a track record of doing it
You have led successful compliance and certification efforts, understand well the process and stakeholders management required
You have experience with Linux
Additional skills that you might also bring
Background as a software developer
Experience in establishing product engineering development metrics and KPIs
Strong critical thinking and problem-solving skills
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Lead our effort to get Ubuntu fit for mission critical environments like automotive, aerospace, industrial robotics and other highly regulated uses.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
This is a technical management role to lead a team that develops Python and Golang micro-services that power our global software distribution engine. The world sees it as the
Snap Store
and
Charmhub.io
marketplaces, behind the scenes it is a unified system that understands key concepts in software distribution - architectures, releases, betas, release candidates, stable releases, branches and more. We are on a journey to transform the experience that people all over the world have with their open source software by significantly expanding the range of software we can deliver through this system. If you have a passion for clean APIs, believe that great engineers ship software calmly and regularly against an agile plan, and know that tests are the key to higher velocity and reliability, you'll fit right in.
This is a great opportunity to take part in engineering a highly scalable SaaS product (think about the load on our systems when one of our largest Ubuntu Desktop snaps is updated by the publisher, for instance). In addition, you will have the opportunity to learn from Canonical's world-class security team as we work collectively to deliver this capability, safely, to our customers around the world.
As an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, but know that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked. You are expected to help them grow as engineers, do meaningful work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. You will also be expected to be a positive influence on culture, facilitate technical delivery, and regularly reflect with your team on strategy and execution. You will collaborate closely with other Engineering Managers, product managers, and architects, producing an engineering roadmap with ambitious and achievable goals.
We expect Engineering Managers to be fluent in the programming language, architecture, and components that their team uses. Code reviews and architectural leadership are part of the job. The commitment to healthy engineering practices, documentation, quality and performance optimisation is as important, as is the requirement for fair and clear management, and the obligation to ensure a high-performing team.
This is a great opportunity to really learn how to do engineering of a highly-scalable SaaS product (think about the load on our systems when one of our largest Ubuntu Desktop snaps is updated by the publisher, for instance). In addition, you will have the opportunity to learn from Canonical's world-class security team as we work collectively to deliver this capability, safely, to our customers around the world.
Location
: This role may be based remotely in the Americas, Europe, Middle East or Africa time zones.
What your day will look like
Lead a remote team of engineers in your time zone
Develop talent through coaching, mentoring, feedback, and hands-on career development
Set and manage expectations with other engineering teams, management, and external stakeholders
Be an active part of the leadership team and collaborate with other leaders in the organisation
With your team, build clean web service APIs to support both CLI and web frontend clients, using Python (and optionally Golang).
Engage with many other teams at Canonical, as well as the open-source community and commercial partners
What we are looking for in you
Good experience in leading modern, agile software development practices
Experience in forming a healthy, collaborative engineering culture in line with the company values
Demonstrative experience of being a role model for sound engineering principles and directly contributing toward your team's goals
Willingness to travel up to 4 times a year for internal events
You love to mentor, develop and grow people, and have a track record of doing it
You are knowledgeable and passionate about software development
You are focused on success and the timely delivery of high-quality software
You value and nurture great team culture and spirit
You have experience and commitment to agile development methodologies
Software development experience in Python (experience in Golang in addition to that would be a big plus)
Effective written and verbal communication skills
Practical experience with Linux system administration
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: US - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across North America. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of North American Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $100K+ ARR accounts.
Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to help customers work collaboratively across dispersed organizations and recommend best practices.
Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Utilize Digital Campaign: You have the ability to leverage digital campaigns to target new contacts and opportunities.
Team Dynamics:
You will join a high-performing, collaborative North American Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
Flexible Time Off (FTO)
Company 401(k) Match
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health (medical, dental & vision) Insurance (EEs + Dependents)
Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
Working from Home Allowance ($40 / Monthly)
$500 Working from Home home office set-up Stipend
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.
Total compensation pay range
$94,000
—
$118,000 USD
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Home Based - Americas; Home based - EMEA
The role of a Telecommunications Field Engineer at Canonical
The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G, sovereign AI, and beyond.
Location:
Remote-based, Americas and EMEA
What your day will look like
Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale
Provide technical pre-sales consulting to Service Provider teams
Design and implement telco-grade open source multi-tenant private clouds and micro clouds
Investigate, report and/or fix software defects uncovered during customer deployments
Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco
Architect and implement advanced, resilient Service Provider Cloud and Application solutions
Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
Support customer tenant onboarding, participate in architectural and business capability discussions, and enable successful adoption and production readiness of customer use cases
Learn from customer engagements and drive meaningful product improvements
Shape our roadmap to accelerate our growth in the telco market
What we are looking for in you
A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
Familiarity with telco architecture and industry standards
Working knowledge of at least
one of the following domains
: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
Working knowledge of Linux, Networking, OpenStack and Kubernetes
Python software development experience for automation
Ability to lead complex projects from start to finish
A collaborative, customer-centric mindset with a strong focus on customer success
Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery
Additional skills that you might also bring
Second language such as Spanish, Portuguese or French
Track record of open source contributions
Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Head of Cloud Alliances to lead business development and partnerships with the global public clouds. As the publisher of Ubuntu, Canonical is already a trusted partner with the leading guest OS and select services for the major hyperscalers. We have a large portfolio of open source software on the cloud marketplace for enterprise customers, and are looking to expand our global cloud partnerships.
Reporting to the VP of Global Alliances, the Global Head of Cloud Alliances will lead teams that bring innovation to the public cloud platforms, joint go-to-market with public cloud sales communities and marketplaces, and our global customer and partner contracts. They will work closely with cloud partners, from engineering to product management and marketing, to deliver open source solutions at scale for their cloud customers.
Our Cloud Alliance team builds trusted relationships with partners at all levels, from joint technical work to executive strategy. Their goal is to increase Canonical market share in the cloud ISV ecosystem, develop cloud channel sales, evangelize the partnership and lead all business interactions. The Global Head of Cloud Alliances will own the strategy, sell-to, sell-through and sell-with motions with all cloud partners, as well as promotion of our cloud related activities - from campaigns, to strategic opportunities and cloud related events.
Our company is largely distributed, this role can be based anywhere in the Americas or EMEA.
The role entails
Taking ownership of Canonical's global cloud partner strategy, leading efforts to forecast, driving bookings, and growing revenue worldwide
Building strong, cross-functional relationships across teams to ensure a unified approach to technology and market execution
Inspiring and guiding teams to achieve accelerated revenue growth with Cloud partners, continually refining and evolving strategies for success
Establishing and nurturing executive-level relationships with key partners, laying the foundation for long-term success and mutual growth
Steering our offering from concept to execution, aligning product management and marketing strategies while scaling success through our global sales organization
What we are looking for in you:
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Exceptional leadership and presentation skills, capable of energizing teams and stakeholders while delivering compelling data-driven narratives
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long
An in-depth understanding of open source technologies, Ubuntu, and the competitive ecosystem, with an eye for identifying opportunities that others might miss.
Autonomous, disciplined, and proactive—take ownership, and deliver exceptional results
Nice to have
A track record in alliance and indirect sales management, with an ability to build partnerships that drive success
Solid experience in the Public Cloud sector, coupled with an understanding of the evolving landscape of technology and innovation.
Experience with Linux (Debian or Ubuntu preferred)
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Tens of thousands of companies use Metabase every day to answer questions about their data. While we seek to become the de-facto self-managed open source analytics software for organizations everywhere, many customers want an ability to use Metabase without worrying about the operational details of self-hosting. That’s why we recently launched our Metabase Cloud product. We’re looking for operations engineers to help build out and run our new and quickly growing ‘Metabase Cloud’ hosted product.
You will:
Own and operate our application stack and AWS infrastructure to orchestrate and manage our hosted customer instances of Metabase
Debug runtime issues across the different levels of our application stack and hosting stack.
Develop and build our internal tooling and automation to manage the lifecycle of a hosted Metabase installation, from purchase to deployment, zero-downtime upgrades, and general operational health
Continuously improve our automated deployments and testing
We're looking for someone who:
Is thoughtful and careful
Compulsively automates everything and documents it
Is able to make solid technical judgements and back them up articulately
Has at least 5 years of experience building and operating
production
infrastructure, ideally on public cloud
Strong
Kubernetes
and
AWS
experience
Strong experience with IaC and
Terraform
Can write high quality and readable code in a modern language (e.g. Python, Go, etc.)
Experience with modern monitoring stacks (e.g Prometheus/Grafana/Datadog)
Projects you could work on:
Multi-region hosting
Automate EKS cluster provisioning
Extend our CRDs and Operators
Improve the RDS sharding strategy for our multi-tenant platform
Unify and improve our CI/CD platforms
Collaborate with core application developers on changes to improve our application metrics, deployment speeds and CI integration.
Maintain our SOC2 compliance and security posture
Compensation
The US base salary range for this role is $97K–$200K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
УдалённоUnited Kingdom
seniorBerlin (Germany); We encourage applicants from all backgrounds to apply
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоThis role may be held anywhere in European, Middle Eastern, African or Americas regions or time zones; Home based - EMEA
Удалённо: This role may be based remotely in the Americas, Europe, Middle East or Africa time zones; Lead a remote team of engineers in your time zone
seniorUS - Remote; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоHome based - EMEA
УдалённоheadГеография найма не уточнена
УдалённоseniorE-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire