Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE:
When a farmer needs help, your team answers.
That means 24 hours a day, seven days a week, in every market where Halter operates. Calving doesn’t wait for business hours, and neither do we.
As Global Customer Experience Director, you’ll lead Halter’s global Customer Experience organisation. You’ll oversee our Support Centre of Excellence in New Zealand, global escalations, Product Support and customer experience teams across every region.
This is a role for someone who can build the machine and stay close enough to the field to know whether it’s working.
You’ll own the global Customer Experience strategy, support operating model, organisation design, budget, headcount and tooling. You’ll lead the regional Heads of Customer Experience and be directly accountable to the executive team for the outcomes of the function.
One day, you’ll be working with your leadership team to design the support model for a new market. The next, you’ll be reviewing global escalation trends with Product and Engineering to make sure a recurring issue is fixed at the root. By the end of the week, you might be listening to a frontline support call, working with a regional leader on queue health, or helping the executive team understand what farmers are experiencing on the ground.
This role owns real customer and business outcomes. You’ll be accountable for response times, resolution times, customer satisfaction, escalation rates, cost to serve, support quality, leadership capability and the culture of a global team of more than 100 people.
You’ll work closely with Launch, Fleet Operations, Product, Engineering and Go-to-market Operations to make sure Halter runs as one company and farmers get the experience they deserve.
The impact is significant. Customer Experience is a major business pillar and a core part of Halter’s competitive advantage. This is one of the most important leadership roles in the business.
WHO WE'RE LOOKING FOR:
We’re looking for a rare kind of global support leader: someone who has built high-performing customer organisations before, knows what exceptional looks like, and has the scars, standards and instincts to prove it.
You’ll have led customer support teams at scale in a fast-growing company, including frontline teams, escalation teams and leaders who lead other leaders. You’ll know how to create a support model that is both operationally excellent and deeply connected to the customer.
You’ll be seriously commercially sharp. You’ll understand the relationship between customer experience, cost to serve, retention, product quality and growth. You’ll know what’s happening inside your queues, escalations, workforce plan, service levels and customer feedback — not because someone sends you a report, but because you’re close enough to the work to know where the real opportunities and risks are.
You’ll be data-driven, but never robotic. You’ll understand that the numbers show you where to look, and the people tell you what’s really going on.
You’ll also need to move between worlds with ease. You’ll be credible with the executive team, trusted by regional leaders and close enough to the frontline to understand what happens when a farmer needs help at 2am. You’ll be comfortable working across countries, cultures, languages and time zones, and you’ll know how to adapt a global standard so it works in the real world.
You’ll care deeply about people, but you won’t avoid hard conversations. You’ll give direct feedback, raise standards and help people achieve more than they thought they were capable of.
You’ll bring strong judgement under pressure. You’ll know when to follow the process, when to change it and when to pick up the phone.
Experience in agriculture, farming or another operationally complex industry would be a genuine advantage. It’s not essential. More important is curiosity about how farmers work, respect for the people whose livelihoods depend on Halter, and the ability to earn trust quickly.
Above all, we’re looking for someone with rare ownership, drive and presence. Someone who wants the responsibility of building something enormous. Someone who can lead leaders, shape a global function, raise the bar across markets and still bring energy, pace and belief to the team around them.
This is not a role for someone waiting for a perfect playbook. It’s for someone who can build one.
WHAT YOUR DAY COULD LOOK LIKE:
- Own and evolve Halter’s global Customer Experience strategy, operating model and standards.
- Lead the regional Heads of Customer Experience, building strong leaders who can run their markets with autonomy within one global standard.
- Design what runs centrally and what runs in-market, ensuring farmers get fast, consistent support without duplicated effort.
- Lead the New Zealand Support Centre of Excellence, global Tier 3 escalations and Product Support teams.
- Build the organisation, processes and tools required to support Halter’s growth into new markets.
- Set clear expectations for response times, resolution times, customer satisfaction, quality and cost to serve.
- Build strong regional and shift leads who can manage queue health, coaching, quality checks and handovers.
- Create a segmented service model so enterprise, new and at-risk farmers receive the right level of support.
- Reduce escalations by improving Tier 2 playbooks, training, diagnostics and knowledge.
- Reduce escalations to Engineering by improving how issues are investigated, documented and reproduced.
- Run global trend reviews that turn customer patterns into improvements in process, knowledge, tooling and product.
- Partner with Product, Engineering, Fleet Operations and Launch to fix recurring issues at the root.
- Work with Go-to-market Operations to drive adoption of AI agents, automation and better knowledge across every region.
- Set the global direction for how people and AI work together in support.
- Use data to understand service performance, workforce requirements, customer sentiment and cost to serve.
- Build a high-performing culture that balances urgency, quality, learning and sustainability.
- Hire, develop and retain exceptional leaders and talent across every region.
- Build support operations for new markets so farmers receive world-class service from day one.
- Bring regional insight into global decisions and make sure global decisions work on the ground.
- Advise the executive team on customer experience, support strategy, operational risk and investment.
- Lead cross-functional change and help Halter prepare for new markets, new technology and the next stage of growth.
- Other duties as required from time to time.
OUR BENEFITS:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
OUR OFFICE FIRST APPROACH:
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
ОфисAuckland; You’ll be comfortable working across countries, cultures, languages and time zones, and you’ll know how to adapt a global standard so it works in the real world
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Backend Engineer on GitLab's Core DevOps team, you'll provide technical leadership across your team and adjacent teams. You'll lead large backend initiatives, guide the modernization of a large monolith into modular, reusable, appropriately independent systems, and set standards that help teams move faster without compromising quality, security, reliability, or operability.
You'll work with Product, Frontend, Infrastructure, Security, Data, Engineering Managers, and engineers across product groups. You'll lead complex backend architecture, make product trade-offs, and influence technical direction without formal authority.
GitLab is an open core software company that develops an artificial intelligence-powered DevSecOps platform. Our mission is to enable everyone to contribute to and co-create the software that powers our world. We work in an all-remote, asynchronous environment where you communicate decisions clearly in writing and work independently.
What you’ll do
Lead the technical design and delivery of backend initiatives that span teams, and identify and remove systemic bottlenecks across product and infrastructure groups.
Drive modular backend, service, data, and platform architecture, including modernization of the monolith and legacy backends while preventing fragmentation and service sprawl.
Define and improve standards for application programming interfaces, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability.
Establish patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation.
Establish Go service patterns and Kubernetes operating practices where they matter to the production estate, and guide Rust adoption where it addresses systems, security, performance, or supply-chain needs.
Take part in on-call and incident response for systems your teams own, serve as a technical escalation point during complex incidents, and turn lessons from incidents into lasting improvements.
Partner with Product and Engineering leadership on platform roadmap decisions and investment trade-offs.
Mentor Senior and Intermediate engineers, reduce technical debt, build reusable patterns that improve team throughput, and lead adoption of artificial intelligence-assisted and agentic workflows with quality, security, privacy, and operational guardrails.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
A record of leading technical work across more than one team or a broad product area.
Deep backend architecture and production experience with complex applications, services, or platforms, including application programming interfaces, service platforms, data systems, modular monoliths, or shared backend components.
Experience modernizing a monolith or legacy backend architecture in production and using modular approaches such as bounded contexts, package encapsulation, ports and adapters, service extraction, or event-driven boundaries.
Experience building alignment through clear written proposals and decision records so teams document, understand, and adopt technical decisions.
Experience making trade-offs among customer outcomes, delivery speed, technical health, reliability, and long-term platform investment.
Experience mentoring engineers and shaping standards through code review, documentation, and practice.
Production experience with artificial intelligence-assisted or agentic engineering workflows, including improving how a team adopts them.
Due to customer requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position
About the team
The Core DevOps team owns core repository capabilities, from Git command-line operations to web-based code exploration. We build features and platforms, improve existing capabilities, and improve maintainability, accessibility, performance, and workflows for teams using artificial intelligence-assisted development tools.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the UK.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In the UK, the base compensation range for this role is GBP
94,508
- 113,410
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In the United States, the base compensation range for this role is $167,143
- $200,572
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Sweden.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Sweden, the base compensation range for this role is SEK 814,216
- SEK 977,059
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Spain.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Spain, the base compensation range for this role is EUR 85,478
- EUR 102,573
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Ireland.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Ireland, the base compensation range for this role is EUR 107,120
- 128,544
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Germany, the base compensation range for this role is EUR 99,945
- EUR 119,934
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In Canada, the base compensation range for this role is $170,247 CAD
- $204,297 CAD
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Islamabad Capital Territory, Pakistan
Account Manager – B2B Sales
Sales · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
As an Account Manager, you’ll be responsible for generating new business revenue while developing and expanding relationships with existing accounts.
This is a hands-on sales role requiring strong commercial judgment, relationship management, and the ability to independently manage opportunities from initial engagement through closing. We’re looking for a proactive, commercially minded individual who takes ownership of their work, builds meaningful customer relationships, and consistently identifies opportunities to grow revenue.
What You'll Own
Sales Pipeline Development: Manage inbound leads, SDR-qualified opportunities, and new business prospects while proactively identifying opportunities to expand the sales pipeline.
Business Development & Acquisition: Engage prospective B2B clients, conduct discovery calls, deliver product presentations, and negotiate commercial agreements.
End-to-End Sales Execution: Own the complete sales lifecycle, from lead qualification and negotiation through deal closure and account onboarding.
Revenue Generation & Growth: Achieve individual revenue targets while identifying upselling, cross-selling, and repeat business opportunities.
Account Management & Retention: Manage assigned B2B accounts, build relationships with key decision-makers, strengthen retention, and drive long-term revenue growth.
Account Reactivation & Partnerships: Re-engage dormant accounts, develop strategic customer relationships, and establish sustainable business partnerships.
CRM & Performance Management: Maintain accurate CRM records, track deal progression and follow-ups, deliver regular pipeline forecasts, and proactively address deal risks and conversion bottlenecks.
Skills & Qualifications
2–4 years of experience in B2B sales, account management, or business development, with a proven track record of achieving revenue targets.
Strong commercial acumen, negotiation skills, and the ability to independently close deals.
Experience managing sales pipelines, customer relationships, and revenue opportunities using CRM platforms.
Excellent written and verbal English communication skills, with confidence engaging business decision-makers.
Strong organizational skills, attention to detail, and the ability to prioritize competing responsibilities.
Self-motivated, proactive, and comfortable working independently in a remote, target-driven environment.
Preferred Qualifications
Experience managing both new business acquisition and existing account growth.
Exposure to e-commerce, B2B sales, or business development environments.
Industry-specific experience is advantageous but not mandatory. We value proven sales ability, commercial judgment, and a strong sense of ownership.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Battle Ground, WA
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by
Inc. Magazine
as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
Position Summary
We are seeking a reliable, detail-oriented Administrative Clerk to support customer service, account management, financial recordkeeping, and daily business operations.
This position involves regular communication with customers, maintaining accurate records, coordinating projects, and assisting with basic advertising and design-related tasks.
The ideal candidate is organized, comfortable working extensively with computers, and capable of managing multiple responsibilities in a fast-paced office environment. Experience with graphic design or advertising materials is a plus.
Essential Duties and Responsibilities
Customer Service and Account Support
Respond to customer inquiries regarding services, accounts, billing, and payment questions.
Assist customers with account updates, service requests, and scheduling information.
Communicate professionally with customers through phone, email, and other channels.
Resolve routine concerns and direct more complex issues to appropriate team members.
Maintain positive relationships with customers, vendors, and coworkers.
Advertising and Project Coordination
Assist with coordinating advertising materials, customer submissions, and project deadlines.
Receive, organize, and track digital files, artwork, and related information.
Help prepare and review basic advertising and promotional materials.
Coordinate with team members to ensure projects are completed accurately and on schedule.
Apply basic design and layout principles when needed.
Financial Documentation and Recordkeeping
Record and document customer payments and related financial transactions.
Maintain accurate account records and supporting documentation.
Communicate payment information and financial records to an off-site finance team.
Assist with identifying and resolving account or billing discrepancies.
Follow established procedures for handling confidential customer and financial information.
Administrative and Computer Operations
Perform data entry, document preparation, electronic filing, and general record maintenance.
Use internal software systems to manage customer accounts and business records.
Coordinate assignments and communicate through platforms such as Slack and Asana.
Use Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Drive.
Organize shared files and maintain accurate electronic records.
Assist with additional administrative projects as assigned.
Qualifications and Skills
Required Qualifications
Strong customer service and communication skills.
Excellent attention to detail and accuracy.
Proficiency with computers, email, spreadsheets, and general office software.
Ability to manage multiple responsibilities and meet deadlines.
Strong organizational and problem-solving abilities.
Ability to work independently and collaboratively.
Professionalism and discretion when handling confidential information.
Preferred Qualifications
Previous administrative, clerical, or customer service experience.
Experience managing customer accounts or processing financial records.
Familiarity with Google Workspace, Slack, Asana, or similar platforms.
Basic graphic design, advertising layout, or promotional material experience.
Experience using business management or customer account software.
Work Environment and Expectations
This is an office-based position requiring extensive computer use, regular customer communication, and careful attention to detail.
The successful candidate will be dependable, organized, adaptable, and willing to learn new software and procedures. The ability to manage competing priorities and consistently meet deadlines is essential.
Company Affiliation
This position is being recruited through Maddox Pro and may be employed by Maddox Pro or one of its sister companies. Additional details about the employing company and its operations will be provided during the interview process.
Other Duties
This job description outlines the general responsibilities of the position. Duties may be adjusted as business needs evolve, and additional related tasks may be assigned by the supervisor.
Compensation & Benefits
Comprehensive full-time benefits package averaging
$20,000+ per year
(amount varies based on age, family size, and eligibility), including:
Health & wellness benefits (insurance or cash-in-lieu options)
Paid maternity and paternity leave
401(k) with 100% match up to 8% of wages
Paid holidays, PTO, and family-life gifts
Vision, dental, disability, life insurance, and other voluntary benefits
Hourly range:
$23
—
$25 USD
Location: Lebanon, PA
Physical Therapist – Outpatient Ortho
Neurology
Treat Patients. Grow Your Career. Love What You Do
At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you can focus on patient care while advancing your career in outpatient physical therapy.
We’re hiring a full-time Physical Therapist in Lebanon, Pennsylvania, for a neuro-focused opportunity in a large, dynamic outpatient clinic. Work with a diverse range of neurological diagnoses and patient complexities while joining a vibrant team with a strong clinic culture.
If you’re passionate about neurological rehabilitation, this is an opportunity to build a neuro-heavy caseload with a consistent referral base, supportive colleagues, and opportunities for professional growth.
Why Clinicians Choose
Drayer Physical Therapy
Competitive Physical Therapist compensation: $80,000.00 - $100,000.00 per year
Monthly clinical bonus program, subject to program eligibility and performance criteria
Student loan repayment assistance for eligible clinicians, with contributions paid directly to your loan servicer
Medical, dental, and vision insurance options
401(k) with company match
Generous PTO and paid holidays
Structured onboarding and ongoing mentorship
In-house Residency/Fellowship programs and robust continuing education opportunities, with an annual allowance
Path to clinic ownership or partnership for long-term growth
Modern clinical technology that reduces documentation time so you can focus on patients
Supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist
Provide specialized evaluations and individualized, evidence-based treatment for patients with neurological conditions and other outpatient rehabilitation needs
Help patients improve mobility, function, and independence through outcomes-driven care
Manage a neuro-focused caseload with diverse diagnoses and clinical complexities
Collaborate with peers in a supportive, values-driven team environment
Build lasting connections with patients and local providers
Continue learning through Upstream’s education and development programs
Deliver high-quality care and excellent patient experiences
Qualifications
Graduate of an accredited Physical Therapy program (DPT or equivalent)
Active Pennsylvania Physical Therapist license, or eligibility for Pennsylvania licensure
A strong clinical interest in neurological rehabilitation and treating patients with diverse neurological needs
A commitment to evidence-based care, teamwork, and continued professional growth
A Better Place to Build Your PT Career
When you join Drayer Physical Therapy and Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle administrative work so you can focus on what matters most: the patient in front of you. Across our network, we leverage data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Apply today to explore your next chapter with Drayer Physical Therapy in Lebanon, Pennsylvania.
Estimated pay ranges listed above are based on several factors, including but not limited to pay class, experience, background, and geographic location of the clinic.
Benefits and eligibility are dependent on employment status, pay class, and applicable program requirements. Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As our Senior Manager of Data Analytics, you will be the ultimate data storyteller, transforming complex data landscapes into clear, company-wide strategies that fuel execution across Docebo. Reporting directly to the Director of Data, you will serve as a vital bridge between our Core Data team and executive business leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global, AI-powered learning platform.
THE DAY-TO-DAY 📈
- Empower Your Team: Manage, mentor, and inspire a talented team of data analysts to design high-impact reports, dashboards, and deep-dive analytics that deliver timely insights across all business functions.
- Execute the Strategic Vision: Support the Director of Data in executing a future-forward data analytics strategy and roadmap that aligns perfectly with Docebo’s hyper-growth goals.
- Bridge the Data Ecosystem: Partner closely with the Core Data team to ensure the full availability of all necessary data required to produce business insights.
- Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to translate burning business questions into executive-level KPIs.
- Anchor North America: Act as the Director of Data's primary point of presence in North America, representing the Data organization with local leadership to embed intelligence directly into regional strategic and operational planning.
- Ignite Analytical Innovation: Fuel business breakthroughs by leveraging advanced analytics techniques, predictive modeling, and staying ahead of emerging technology trends to uncover new opportunities.
- Guard Data Excellence: Implement and enforce elite standards for validation, governance, and quality assurance within the data analytics function to guarantee undeniable data integrity.
YOUR SUPERPOWERS 🦸♂️
- Proven Analytics Leadership: Bring 5+ years of progressive experience in data analytics, business intelligence, or related fields, including at least 2 years of successfully managing or leading high-performing analyst teams.
- Cross-Functional Collaboration: Show off a track record of leading cross-functional analytics initiatives and aligning beautifully with both business and data engineering teams.
- Influential Communication Style: Deliver complex data stories with clarity and impact, utilizing exceptional presentation skills to influence organizational change and align senior stakeholders.
- Growth-Focused Mindset: Bring a proactive, results-oriented attitude dedicated to data quality, process optimization, and nurturing the continuous professional development of your team.
- Technical Toolkit Mastery: Demonstrate deep expertise in modern BI and data visualization tools alongside strong practical knowledge of advanced analytics languages like Python and SQL for complex data analysis.
- Educational Foundation: Possess a Bachelor’s degree in a STEM field or a related quantitative discipline.
BONUS POINTS 🎯
- Advanced Academic Edge: Hold an MBA or a Master’s degree in Data Analytics, Business Intelligence, or a related specialized field.
- Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: VP, Revenue Operations
Location: Remote US
Compensation Range: $190,000 to $210,000 base plus bonus and equity
What You’ll Do:
Revenue Readiness owns how Huntress prepares revenue teams to perform. As Director of Revenue Readiness, you will set the vision and build the function that turns company priorities, process changes, product launches, and evolving selling expectations into a coordinated readiness strategy.
You will lead across the revenue organization to establish the governance, operating standards, learning systems, and program discipline needed to prepare sellers and frontline managers consistently across roles, segments, motions, and geographies. You will shape priorities with senior GTM leaders, make clear investment and sequencing decisions, and lead your team and cross-functional partners through execution.
Perfect Imperfection guides how you work. You create enough structure to scale while continuing to learn and improve the model. You Give a $h*t about whether people are genuinely prepared to perform. You bring Candor when ownership or expectations are unclear, build trust by giving more than we take, and demonstrate Warrior Spirit as you lead meaningful organizational change. You are Outcome-Obsessed about building organizational readiness that helps Huntress execute its growth priorities.
Responsibilities:
Set and lead the global Revenue Readiness vision, strategy, operating model, and multi-year roadmap, aligned with Huntress's growth priorities and the capabilities revenue teams need to execute them.
Serve as the senior functional leader for Revenue Readiness, advising GTM executives on organizational preparedness, capability needs, investment priorities, and the risks associated with major business changes.
Own the Revenue Readiness portfolio and make decisions about priorities, sequencing, capacity, and resource allocation based on business impact and the organization's ability to absorb change.
Build the foundational readiness infrastructure for Huntress, including program intake and prioritization, learning governance, delivery standards, reinforcement expectations, content lifecycle management, platform administration, and measurement.
Establish a consistent readiness architecture across new hire onboarding, role-based ramp, frontline manager readiness, major business changes, and ongoing development.
Create a scalable process for translating identified business needs, performance gaps, product launches, system changes, and new go-to-market expectations into structured readiness programs.
Partner with Sales Ops Business Partners to understand prioritized business needs and define the capabilities, behaviors, and measures of preparedness required to address them.
Establish clear ownership across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other subject matter experts. Revenue Readiness owns program architecture and operationalization, domain experts own subject matter accuracy, and Sales Leaders own coaching, reinforcement, and team execution.
Lead the planning and orchestration of company-level readiness initiatives, aligning senior stakeholders on objectives, ownership, timing, reinforcement, and measures of success.
Set direction and accountability for the operational health of the learning ecosystem, including the LMS, learning calendars, program records, learner communications, reporting, and content standards.
Develop scalable readiness programs for Huntress selling practices and workflows, including MEDDPICC, Digital Sales Rooms, Mutual Action Plans, and AI-supported ways of working.
Define how Huntress measures readiness across participation, preparedness, competency, adoption, and behavior change. Use those insights to improve programs and guide future investment while maintaining Sales Leader accountability for business performance.
Build, lead, and develop the Revenue Readiness team. Establish the organizational structure, capabilities, role clarity, operating rhythms, and performance expectations needed to support a growing global revenue organization.
Represent Revenue Readiness in senior GTM planning and decision-making, ensuring major initiatives account for the time, support, and reinforcement teams need to adopt change successfully.
What You Bring To The Team:
You have 10+ years of experience across revenue readiness, sales enablement, learning operations, sales effectiveness, or related go-to-market functions, including 5+ years leading teams or major functional programs.
You have led a revenue readiness, enablement, or sales effectiveness function in a scaling B2B SaaS organization and have built or significantly evolved its strategy, team, infrastructure, and operating model.
You have influenced senior executives, shaped cross-functional priorities, and made investment and resource tradeoffs across a portfolio of competing business needs.
You understand how to build organizational readiness and assess whether teams are prepared to execute, reinforce new expectations, and sustain change.
You have designed scalable systems for program intake, prioritization, learning operations, onboarding, reinforcement, content governance, and readiness measurement.
You are an effective cross-functional operator who can bring together business leaders, operational partners, systems teams, and subject matter experts while maintaining clear ownership.
You can establish clear roles and decision rights across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other contributors.
You understand B2B SaaS selling across multiple roles, segments, motions, and levels of complexity, including the critical role frontline managers play in coaching, reinforcement, inspection, and accountability.
You can lead a team and senior stakeholders through meaningful organizational change, creating clarity, building alignment, and establishing the priorities, governance, and operating practices needed for a scalable Revenue Readiness function.
You use data and judgment to evaluate preparedness, identify readiness risks, improve programs, and communicate investment tradeoffs to senior leaders.
You can orchestrate multi-step AI workflows and reusable systems that improve analysis, program development, learning operations, prioritization, and decision quality while applying sound judgment to the outputs.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Sofia, Bulgaria
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Draft, negotiate, and manage commercial agreements with banks, payment providers, investment firms, vendors, and other regulated partners, including service-level agreements and general terms and conditions.
Assess US and international licensing and regulatory requirements for Nexo’s business, and advise how regulatory changes affect our plans.
Support US-related initiatives together with the US legal team and external US counsel, including bank, payment provider, investment, and licensing matters.
Support negotiations with financial partners from term sheet to signed agreement.
Be a go-to legal partner for Compliance, Business, and Product teams, so legal and regulatory requirements are considered early.
Support the legal setup of new products and programs as they arise.
Turn recurring questions into templates, playbooks, and self-service guidance, including AI-assisted workflows.
Work closely with colleagues across the legal team and share coverage when they are away.
Handle ad-hoc legal queries from across Nexo.
Report to the Head of Legal and work with regional counsels, external counsel, and regulators.
Share knowledge with colleagues and, over time, help develop junior team members.
What makes you stand out:
Master’s degree in law (LLB, JD or equivalent) and a strong academic record.
5+ years of experience in-house or in a law firm, advising US-regulated entities such as banks, payment companies, fintechs, or investment advisers.
Strong US law exposure, with a focus on commercial agreements, regulatory matters, or both.
Experience negotiating with banks, payment providers, or other regulated financial institutions.
Working knowledge of US financial regulation, such as licensing, AML, consumer protection, or securities and investment adviser rules.
Experience supporting product or program launches is a plus.
Crypto and blockchain experience is a plus, not a requirement. We’ll help you build it.
Ability to turn regulatory risk into practical, business-friendly solutions.
Strong drafting and negotiation skills, and excellent written and spoken English.
A hands-on mindset: comfortable drafting, negotiating, advising, and getting things done without a large support team.
Comfortable using AI tools to speed up drafting, research, and contract review.
Ability to work independently on complex, cross-jurisdictional projects in a fast-paced environment, and as a team player who shares knowledge so no single person is a bottleneck.
Strong analytical, prioritization, and multi-tasking skills, with attention to detail.
Nexo benefits:
Competitive and rewarding remuneration package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Hybrid work model: primarily office-based with scheduled home office flexibility.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Customizable personal benefits package.
Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
Free parking with a designated space, free electric bikes, and public transportation cards.
Fresh fruits, snacks, and a well-stocked office kitchen.
Regular department team buildings and company-wide team buildings.
Location: Remote
Workplace: remote
🌎 About Us
TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.
We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.
TeamSnap is seeking an Account Manager to own strategic relationships with a portfolio of mid-market sports organizations, driving retention, product adoption, and growth. This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach — not a high-volume, transactional book of business. Ideal candidates bring strong B2B relationship management skills, a consultative sales approach, and a collaborative mindset that makes the whole team better.
What You'll Do:
Manage a portfolio of mid-market accounts, establishing strong relationships and hitting retention goals
Run demos of TeamSnap platforms to show the value of new products or add-ons
Use account and usage data to drive proactive outreach — building account plans, spotting risk or expansion signals before customers raise them, and communicating results
Drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them
Manage your upsell pipeline to hit renewal and expansion targets across your portfolio
Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement — identifying challenges, educating customers, and creating growth opportunities
Serve as the "Voice of the Customer" internally, escalating product feedback to ensure proper product prioritization
Important Qualities:
Motivated — you get excited about exceeding retention and growth goals
Strong business acumen — you understand our customers' goals and operations and how TeamSnap adds value
A great listener — you can absorb a lot of customer feedback, and know how to turn it into action
Resourceful — you take initiative but also ask for guidance when needed
Customer focused — you have compassion and care for the customer experience
Collaborative — you believe in "we" before "I" and love to celebrate wins together
What Will Set You Up For Success:
1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment
A proven track record of hitting retention and expansion targets
Experience managing complex, high-value accounts where relationship depth matters more than volume
Ability to travel occasionally, including our annual company meeting, periodic sales team meetings, potential trade shows, and client visits
Sports industry experience (preferred)
Do you have cold feet? If you think you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The starting point for this role is an OTE of $73,000, inclusive of base and commissions. Comp is updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
🖥 Location
TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones.
We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time.
🚀 Opportunities to Grow
We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it.
🎩 Total Rewards
Remote-first since 2009
Flexible PTO and parental leave
100% premium coverage of medical, dental, and vision for you and your family
401(k) to invest in your future
$1,500 annual learning and development reimbursement
Travel to all-company meetings and team events
Generous home office allowance
TeamSnap swag when you start, plus a $50 store credit on every work anniversary
Monthly health and wellness reimbursement, and more
TeamSnap Total Rewards
🏆 Award-winning Culture
At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us.
🧡 Inclusion and Diversity
Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued.
Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer.
AI Notice
We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Product Designer at OnePay, you’ll design the customer journeys that shape how people manage their money — turning complex financial tasks into simple, human experiences. You’ll work across product areas, partner closely with PMs and engineers, and bring ideas from early exploration through delivery. You’ll be part of a small, experienced team where ownership is shared and feedback is part of the rhythm. You will:
- Design and ship end-to-end experiences across OnePay’s product surfaces
- Translate goals and requirements into clear, intuitive interfaces
- Work closely with product, engineering, and brand partners to bring ideas to life
- Use and evolve our design system in collaboration with the Core Design team
- Contribute to critiques and reviews that raise the bar for quality and clarity
- Move with intent, learn fast, refine often, and ship regularly
YOU BRING
- 4+ years designing for digital products, ideally mobile-first
- A portfolio that shows clarity of thought, solid interaction design, and attention to detail
- Fluency in Figma and comfort working within established design systems
- Strong communication skills; you can explain reasoning and trade-offs clearly
- Curiosity about how products work and how design drives business outcomes
- Ability to manage ambiguity, prioritize effectively, and see work through
- Comfortable using AI to augment and accelerate the design process, with a curiosity to experiment, learn, and grow
- Drive and proactivity – everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Syracuse, NY
Project Manager - Substations
Substation Construction | Power Delivery | EPC | Utility Infrastructure
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver the Infrastructure That Powers Communities
Substations are the backbone of the electrical grid, connecting generation, transmission, and distribution systems that keep homes, businesses, and industries energized. As utilities modernize infrastructure, integrate renewable energy, and improve grid reliability, experienced project leaders are critical to the successful delivery of substation construction projects.
As a
Project Manager - Substations
with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout. You'll work alongside customers, engineers, construction leaders, suppliers, and project teams to safely deliver high-quality projects that support North America's growing power needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As a
Project Manager - Substations
, you will be responsible for the planning, coordination, execution, and successful delivery of substation construction projects throughout North America. This role will oversee project performance from contract award through commissioning and closeout, while maintaining a strong focus on safety, customer service, quality, schedule, and profitability.
You will serve as a key liaison between customers, engineering teams, field operations, subcontractors, suppliers, and internal stakeholders while driving project execution and supporting operational excellence.
Success requires strong project leadership, commercial awareness, customer relationship management, and an understanding of utility substation construction and power delivery infrastructure.
Key Responsibilities
Lead substation construction projects from contract award through final project closeout.
Manage project budgets, schedules, forecasts, procurement activities, contract requirements, and overall financial performance.
Maintain strong customer relationships and serve as a primary point of contact throughout project execution.
Develop and manage project execution plans, staffing strategies, procurement plans, and resource requirements.
Coordinate with engineering teams, Construction Managers, Superintendents, field personnel, subcontractors, suppliers, and customers.
Identify project risks, schedule impacts, commercial exposures, and operational challenges while implementing mitigation strategies.
Ensure compliance with safety requirements, project specifications, customer expectations, and contract obligations.
Support a culture of safety, accountability, quality, and continuous improvement.
What You'll Do
Manage utility substation construction projects ranging from greenfield installations to brownfield expansions and upgrades.
Support projects involving:
Transmission substations
Distribution substations
Collector substations
Renewable energy substations
BESS substations
Switchyards
Transformer installations
Breaker installations
Protection and control systems
Relay upgrades
Bus work installations
Electrical equipment replacement programs
Testing and commissioning activities
Develop and maintain project schedules, budgets, forecasts, procurement plans, and staffing plans.
Review contracts, drawings, specifications, and engineering documentation.
Manage subcontractors and suppliers to ensure safety, quality, contract compliance, and schedule performance.
Lead customer meetings, progress reviews, forecasting discussions, operational planning meetings, and project updates.
Support project procurement, material management, equipment deliveries, and resource planning activities.
Monitor labor productivity, project costs, revenue forecasts, schedule performance, and overall project health.
Coordinate project commissioning, energization, turnover, and closeout activities.
Prepare and communicate project performance updates to customers and company leadership.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving substations, transmission, distribution, renewable energy, and power delivery infrastructure.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to advance into Senior Project Management, Regional Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing utility substation construction, power delivery, renewable energy, industrial electrical, or EPC projects.
Strong understanding of substation construction, power systems, electrical infrastructure, and utility projects.
Experience supporting projects involving transformers, breakers, protection and controls, relay systems, switchgear, bus work, electrical equipment installations, or commissioning activities.
Experience managing project budgets, schedules, forecasts, procurement activities, subcontractors, and customer relationships.
Demonstrated success balancing safety, quality, schedule, and financial objectives.
Experience reviewing and interpreting contracts, specifications, drawings, and project documentation.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$82,000
—
$193,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorUnited Kingdom (Remote); This is a fully remote position and we're considering candidates in the UK
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorUnited States (Remote); This is a fully remote position and we're considering candidates in the US EST
seniorSweden (Remote); This is a fully remote position and we're considering candidates in Sweden
seniorSpain (Remote); This is a fully remote position and we're considering candidates in Spain
seniorRepublic of Ireland (Remote); This is a fully remote position and we're considering candidates in Ireland
seniorGermany (Remote); This is a fully remote position and we're considering candidates in Germany
seniorCanada (Remote); This is a fully remote position and we're considering candidates in Canada EST
Islamabad Capital Territory, Pakistan
Battle Ground, WA
Lebanon, PA
ГибридseniorToronto, Ontario; Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions
United States of America
seniorSofia, Bulgaria
УдалённоTeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
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