Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia.
We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls.
You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can.
Key responsibilities:
Own the plan.
Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements.
Model demand and capacity.
Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions.
Run the business reviews.
Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership.
Build the reporting.
Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse.
Shape the commercial model.
Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio.
Scale through partners.
Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost.
Design the org.
Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows.
Lead cross-functional projects.
Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process.
Automate with Claude.
Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on.
Minimum qualification:
Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team
Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes
Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL
Have run planning cycles and business reviews for a senior leader and written the materials yourself
Have taken an unclear question to a recommendation, a decision and a process that other teams still use
Earn the trust of senior technical and commercial leaders and can influence them without direct authority
Are comfortable working fast with imperfect data and simple processes that you improve as you go
Use AI tools in your own work today and want to push that much further
Are excited about Anthropic's mission to build AI that is safe and beneficial
Preferred qualification:
10+ years in GTM strategy and operations, business operations or consulting
Built the operations of a professional services or FDE team through a period of fast growth
Worked on services pricing, statements of work and deal terms with Finance and Legal
Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics
Experience in a consumption or usage-based business, including tying services work to product usage
Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP)
Experience with Salesforce and professional services automation (PSA) tools
Experience at an AI, cloud or developer infrastructure company
Experience preparing materials for executive and board audiences
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; Seattle; New York; California; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role summary:
The Managing Editor runs the operational engine of the editorial team. This role turns strategy and drafts into a functioning production pipeline across all content streams (thought leadership, developer content, customer stories, product marketing content, etc.). This person is most responsible for whether things ship on time and at a consistent bar.
Core responsibilities:
- In conjunction with Editorial Content Director, own and maintain the master editorial calendar across all content streams, sequencing work so there is no competition for the same limited writing capacity
- Manage the brief-to-publish workflow: assigning work, setting deadlines, tracking status, unblocking bottlenecks
- Own the review/approval routing for each content type: legal and PR for thought leadership, engineering/DevRel sign-off for developer content, customer and legal approval for customer stories, product marketing alignment for product content
- Set and enforce production-level style and quality standards (distinct from the Content Strategist's audience/strategy standards)
- Manage relationships with freelancers, contractors, and cross-functional SME contributors who feed content into the pipeline
- Report to the Head of Editorial Content on throughput, capacity, and delivery risk
- Own and manage the 24-hour review in the blog tracker
- Run competitive and content-gap analysis to identify where the team's limited capacity should go
- Ensures style guide story alignment (with Content Editor contributing)
- Present editorial performance metrics to cross-functional stakeholders in conjunction with Editorial Director
- Partner with Growth Marketing on content positioning alignment
- Work with MarOps on attribution and any potential pipeline content
Qualifications
- 8+ years of experience in editorial or content operations
- Experience running multi-stream or multi-format editorial pipelines (not just a single blog)
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Egypt
The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk.
The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required.
This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support.
The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays.
KEY RESPONSIBILITIES
Case Management
Act as the first point of contact for customers reporting technical issues with Cincom products.
Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels.
Investigation & Troubleshooting
Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues.
Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases.
Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results.
Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity.
Escalation & Customer Communication
Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings.
Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines.
Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution.
Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences.
Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details.
Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution.
Knowledge & Continuous Improvement
Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content.
Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement.
Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas.
Security & Data Protection
Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements.
Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled.
Requirements
WHAT WE'RE LOOKING FOR
Essential
Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline.
0–2 years of relevant experience; fresh graduates are encouraged to apply.
Strong technical fundamentals in operating systems, networking and application technologies.
Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically.
Ability to understand technical information, identify relevant symptoms and determine appropriate next steps.
Strong written and verbal communication skills in English.
Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up.
Ability to work effectively within a team and collaborate with different technical functions.
Customer-oriented mindset, ownership, attention to detail and willingness to learn.
Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment.
Technical Foundations
The following technical foundations are essential at foundation level. Product-specific skills are taught on the job.
1. Linux / Unix Fundamentals
Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs.
2. Networking Fundamentals
Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools.
3. Windows Operating Systems
Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory.
4. Application & Database Fundamentals
Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs.
Desirable
The following skills and experience are desirable:
Basic programming or scripting knowledge, preferably Python or PowerShell.
Familiarity with JSON, APIs and application integration concepts.
Exposure to database technologies such as SQL Server, MySQL or MongoDB.
Familiarity with virtualisation and cloud computing fundamentals.
Academic projects or internships involving software applications, databases, operating systems or infrastructure.
Previous exposure to enterprise software or technical support environments.
Linux certifications such as Linux Essentials, RHCSA or equivalent.
Networking certifications such as CCNA or equivalent.
Microsoft technical certifications.
Basic programming or database certifications.
Additional language skills, particularly French, German or Italian.
PRODUCT KNOWLEDGE
Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement.
HOW SUCCESS IS MEASURED
First 90 days
Product and process onboarding completed for the products in scope, with knowledge checks passed.
Handling Level 1 cases independently on the shift rota.
Case records consistently meet the documentation standard in quality checks.
Ongoing
First response and update times within the agreed service levels.
Share of cases resolved at Level 1 against the team target.
Escalations reach Level 2 or Level 3 with complete information first time.
Customer satisfaction scores on closed cases.
Regular, useful contributions to the knowledge base.
Location: Kyiv, Ukraine
We are looking for a Junior System Administrator to support workplace IT operations, user requests, and core infrastructure maintenance in the IT Services team.
The candidate must be based in Kyiv.
The IT Services project focuses on reliable day to day support for workplace technology, office infrastructure, and user access management. You will help maintain stable operations across workstations, servers, and network equipment while contributing to secure and well documented IT processes.
Provide technical assistance, incident resolution, and request fulfillment for local and remote users
Handle device deployment, OS imaging, enrollment, peripheral setup, and secure hardware decommissioning
Oversee user account provisioning, role based access, and Active Directory and identity system maintenance
Monitor, update, and maintain office servers, workstations, and local network equipment
Conduct routine system health checks, software deployments, security patching, and post incident root cause analysis
Maintain up to date IT documentation, inventory records, and adherence to corporate security policies
1 plus years of experience supporting an IT workstation fleet of 20 plus devices including hardware diagnostics and repair
Strong troubleshooting skills across Windows OS
Basic knowledge of macOS and Linux
Experience administering Windows Server 2019, 2022, or 2025
Experience with Active Directory and GPO
Solid grasp of networking fundamentals including TCP IP, DNS, DHCP, VLAN, VPN, and NAT
Pre Intermediate English for written documentation and basic workplace communication
Hands on experience with VMware ESXi, Hyper V, or Proxmox
Familiarity with PowerShell for routine administrative tasks and system automation
Experience configuring Windows File Server Resource Manager, quotas, NTFS permissions, and share level access control
Exposure to Zabbix, Grafana, or ELK and Elastic Stack
Intermediate English or higher for cross team collaboration with international colleagues
juniorKyiv, Ukraine; The candidate must be based in Kyiv
Location: United States; Canada
Our client is an established hospitality technology company providing software solutions that connect and optimize the systems hotels rely on every day.
With over 25 years of experience serving international hotel brands, the company specializes in system integrations, telecom analytics, and guest service technology. Now backed by a larger international software group, the business is expanding its portfolio with new AI-powered solutions for the hospitality industry.
About the Role
We are looking for a hands-on
Commercial Lead – Sales & Partnerships
to drive new business, develop strategic partnerships, and build a scalable sales function.
This is a
player-coach role
combining direct sales with go-to-market development and future team leadership. You will own the new-business pipeline, personally close deals, establish repeatable sales processes, and gradually build and develop the commercial team.
The ideal candidate is a B2B software sales professional who enjoys both winning new customers and building commercial processes from the ground up.
Key Responsibilities
Drive new business:
Own revenue targets and generate new bookings across established software products and emerging AI solutions.
Manage full-cycle sales:
Identify prospects, generate leads, conduct discovery calls and demonstrations, negotiate contracts, and close deals with hotel groups, management companies, and hospitality brands.
Develop go-to-market strategies:
Define target customer segments, positioning, messaging, sales processes, and commercial approaches for new and existing products.
Build strategic partnerships:
Establish and expand relationships with telecom providers, cloud telephony vendors, managed service providers, and hospitality technology partners.
Launch AI solutions:
Work closely with the product team to bring new AI-powered products to market, contributing to pricing, packaging, and commercialization strategies.
Establish scalable sales processes:
Develop sales playbooks, pipeline management practices, CRM processes, and accurate forecasting.
Build and develop the team:
Coach existing sales resources and support recruitment, onboarding, and development as the business grows.
Collaborate across functions:
Partner with product, marketing, and customer success teams to support customer acquisition and sustainable revenue growth.
Requirements
4–8 years of experience
in B2B software, SaaS, or technology sales, with a demonstrated track record of achieving or exceeding sales targets.
Proven experience in
new-business acquisition, outbound prospecting, and full-cycle sales
, from lead generation to contract signature.
Experience developing sales processes, building a sales playbook, launching a new product, or establishing a new market or customer segment.
Ability to engage both technical stakeholders (IT, telecom, technology teams) and commercial decision-makers (business owners, general managers, executives).
Experience mentoring, coaching, or managing sales professionals, with an interest in building a team.
Proficiency with CRM systems such as HubSpot or Salesforce, including pipeline management and sales forecasting.
Strong communication, negotiation, and relationship-building skills.
A proactive, independent approach and the ability to operate effectively in a growing business.
Nice to Have
Experience selling hospitality technology, hotel management software, PMS integrations, cloud telephony, or guest experience solutions.
Experience commercializing AI products or introducing new technology categories to the market.
Background in channel sales, strategic partnerships, or reseller network development.
Experience in an early-stage startup, growing software company, or entrepreneurial business environment.
Previous involvement in hiring and onboarding sales team members.
What We Offer
A fully remote opportunity based in the
United States or Canada
.
Significant ownership of new-business sales, go-to-market strategy, and commercial development.
The opportunity to bring innovative AI-powered solutions to the hospitality market.
The autonomy to develop sales processes and influence commercial strategy.
A clear opportunity to grow into broader sales leadership as the team expands.
The backing and resources of an established international software group.
Location: Liverpool, United Kingdom
Love Games?
Bi/multi lingual in languages?
Join US
Universally Speaking (US) is a world-class partner to the games industry – its on US to make sure the game is ready for release. Our customers trust US to make sure that their amazing Indie or AAA games are perfect before they are made available to gamers.
We are excited to announce that following our 11 years of success in the UK we are opening a studio in Liverpool, so if you think you may have some of the skills listed on this job advertisement, why don’t you give it a try?
If you are interested to be part of this exciting project, then you need to apply, and we will share with you the next steps to complete the screening/recruitment process.
What will you do?
Play and test the games. Literally. But we need you be on it and all over it. Relentless with your approach to testing games. As an absolute perfectionist you will find linguistic bugs and report these back using bug database communicating across global boundaries in an unambiguous way which is why is important you can communicate in clear English.
The role will suit candidates who can work from Monday to Friday full-time on a day shift, typically starting at 9:00am
This in an onsite role, your presence in the office will be required.
Our office will be located in 5th Floor, The Watson Building,
4 Renshaw St, Liverpool L1 2SA
.
What would you do at work?
Your job is to make sure games and applications give the best user experience by being linguistic bug free.
Check in-game text for linguistic accuracy and correctness, and its accordance to cultural rules.
To do this you will learn how to follow the Universally Speaking LQA process and professional standards which we have optimised over the years to be the best in the industry.
You’ll use a variety of industry standard bug databases to write detailed bug reports that get you noticed as someone who is trusted and cares about making games better.
Reporting issues is where it starts but you’ll also have ownership to ensure that bugs have been fixed and implemented correctly.
You’ll become the LQA Expert across a broad range of Indie to AAA projects and given areas of specialisation.
You’ll own, manage, create, and regularly execute test cases throughout the project life cycle. This includes document testing practises, LQA process & reporting methods.
You’ll actively participate in test requirement gathering with developers to ensure Localisation QA effectively tests and supports all features of the project.
You’ll be one step ahead in looking at ways to make improvements, take ownership for additional activities and create efficiencies in the way you work.
Cooperate with the QA team.
Measures of Performance:
Quality, velocity, and precision of bug reports.
On time delivery.
Team working and communication.
Continuous improvement and knowledge of LQA workflow and techniques.
Requirements
You are a great match if you:
Are a Native in French.
Have proficiency in written and spoken English.
Are passionate about video games.
Are a team player, with the ability to work under pressure within tight deadlines.
Are pro-active, tenacious, and enthusiastic.
Have a focus on quality and a keen eye for detail.
Are good with computers – word processing, database handling, record keeping, good working knowledge of MS Office Suit.
Have the right to Work in UK – these positions are not eligible for sponsorship.
It’s really useful if you have some of the following but if not, we can teach you
Previous experience in LQA, translation or proofreading.
Experience with working with the software tools in use for LQA testing (test case management and text editing tools).
Working knowledge of CAT tools (MemoQ).
Knowledge in video game industry and trends.
Desirable but not essential: Bachelor's of higher degree in linguistic.
Benefits
We are offering a zero hour contract.
Training and learning, which will be provided by our on-site experts so you could learn all the skills needed to perform this job.
Type of work will be onsite in our office based in 5th Floor, The Watson Building,
4 Renshaw St, Liverpool L1 2SA
.
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations across EMEA, with three main product lines: CPQ, Eloquence (customer communications management) and Smalltalk. Our customers run our products on their own infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
You will run Cincom’s hosted customer estate day to day, making sure every hosted customer gets a secure, reliable and cost-controlled service. You will manage our cloud services for those customers, build and configure their environments to our reference designs, and work closely with our Kubernetes Engineer, who will move into your team once the structure is finalised.
Hosted Services is part of our new Support function, which is building a professional 24/7 service across all our products. You will work closely with the Principal Infrastructure Architect, who owns the reference designs and sizing, and with the product DevOps teams.
KEY RESPONSIBILITIES
Run the hosted estate
Own the day-to-day operation of hosted customer environments: patching, backups, monitoring, capacity and change.
Act as the senior escalation point for hosting incidents, and drive them to resolution with the product teams where needed.
Run disaster recovery tests on schedule and fix what they find.
Keep runbooks and operational documentation current.
Cloud services and cost
Manage our cloud subscriptions and services for hosted customers, mainly Azure.
Track and control cloud spend for each customer, and flag cost or capacity issues early.
Manage reserved capacity, renewals and cloud provider support cases, working with the Principal Infrastructure Architect and Finance on commercial decisions.
Build and configure
Build and configure new customer environments to approved reference architectures, using infrastructure as code.
Work with the Kubernetes Engineer to run and improve our container platform.
Set up test environments, and support the Principal Infrastructure Architect and product teams in performance-testing configurations for hosted and on-premise deployments.
Customers
Be the technical contact for hosted customers on their environment, availability and service levels.
Report on availability, incidents and performance against hosting service levels.
Onboard new hosted customers smoothly, working with Delivery and Client Success.
Lead and improve
Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised. Until then, the Kubernetes Engineer sits in the Eloquence product engineering team and you will work closely with them.
Automate repetitive work, and improve monitoring and alerting.
Provide evidence and controls for ISO 27001 and SOC 2 certification, working with our process and compliance lead.
Requirements
Essential
Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level).
Hands-on infrastructure as code, using Terraform, Bicep or similar.
Working experience with Kubernetes and containers, ideally Azure Kubernetes Service.
Strong Windows and Linux server administration, plus relational databases (for example SQL Server, Oracle or PostgreSQL).
Backup, disaster recovery and monitoring tooling in practice, not just in theory.
Comfortable talking to customers about their service, and calm under incident pressure.
Able to work effectively as part of a remote team spread across time zones.
Desirable
Experience of performance or load testing tools.
Cloud cost management or FinOps experience.
Experience in an ITIL-based support organisation, and in ISO 27001 or SOC 2 environments.
Some experience leading or mentoring an engineer.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
Hosting service levels met and reported to every hosted customer.
Patching and backups on schedule across the estate, with disaster recovery tested and documented.
Cloud spend known for each customer, with no surprises.
New customer environments built through infrastructure as code, to reference designs.
Fewer repeat incidents, and runbooks the wider Support team can use.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $2,500–$3,500 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Egypt
ABOUT CINCOM
Cincom builds and supports enterprise software used by organisations globally, with three main product lines CPQ, Eloquence and Smalltalk. Our customers run our products on their own provided infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed.
PURPOSE OF THE ROLE
Our product engineering teams own how our software is built. We need one owner who works with the product teams to determine what it runs on, specifically, the infrastructure and deployment design for every product, whether Cincom hosts it in the cloud or the customer runs it on their own hardware.
When a customer or colleague asks what hardware or cloud capacity a deployment needs for a given volume, how it should be laid out, or what it will cost to run, the Principal Infrastructure Architect provides the answer or options and stands behind it.
This is a hands-on role: you will design configurations, build them, test them with the product teams, and get into the detail when things go wrong.
HOW THE ROLE WORKS
A few points to be clear on:
You own infrastructure and deployment design, not software design. Application architecture stays with the individual product engineering teams; you work with them to understand how each product behaves under load and what it needs from the infrastructure.
You cover both Cincom-hosted and customer on-premise deployments. Hosting operations (patching, backups, monitoring, incidents) sit in Support with the Hosting Engineers, who build to your designs.
You set the direction for our cloud infrastructure and its commercials. Day-to-day subscription and cost management sits with the Hosting Engineers; you own the strategy, the provider relationship and the cost model behind our hosted pricing.
You work alongside our Principal AI Architect on the infrastructure our AI services need, including hardware for models we host locally as well as cloud capacity.
You support Sales, Pre-Sales and Client Success on key deals and accounts, so customers get one credible answer from Cincom on how to deploy and size our products.
You will create and maintain a standard, simple to use, sizing guide/calculator, to be used for all “standard” deployment requests
KEY RESPONSIBILITIES
Infrastructure and deployment design
Define and maintain reference deployment designs for each product, for cloud-hosted and on-premise: including servers/VMs, storage, networking, virtualisation, containers and databases.
Design for availability and resilience: high availability, load balancing, failover and disaster recovery.
Review and sign off infrastructure design for each customer deployment and any significant change to it.
Own the design of our Kubernetes and container platform and decide where containerised deployment fits and where it does not.
Sizing and performance
Build and own an infrastructure sizing model for each product, starting with Eloquence and CPQ, that turns customer volumes and workload mix, online, batch and on-demand use for Eloquence and Model execution, quotation production and Analytics for CPQ, into the hardware or cloud capacity needed.
Own repeatable performance tests of deployment configurations with each product team and use the results to validate and improve the sizing models.
Turn the models into clear sizing guidance that Sales, Delivery and customers can use with confidence.
Investigate infrastructure-related performance problems in live customer environments when escalated.
Cloud infrastructure and commercials
Set our cloud infrastructure strategy, with Azure as today’s primary platform and managing any migration from Enavate hosting to Azure
Own the relationship with our cloud providers and lead negotiations on commitments and reserved capacity with key stakeholders.
Build the cost-to-serve model for hosted customers, so we price hosting and volume-based licensing on real numbers.
Specify hardware and capacity for any infrastructure Cincom runs itself, including for locally hosted AI models.
Customers and pre-sales
Act as the senior voice with key customers and prospects on infrastructure, sizing, resilience and deployment choices.
Support RFIs, RFPs and security questionnaires with accurate, reusable infrastructure content.
Process and compliance
Work with our process and compliance lead so our infrastructure and deployment designs support ISO 27001 and SOC 2 certification in 2027 and our obligations under the EU Cyber Resilience Act.
Help build the Drata knowledge base for responses to compliance and security questionnaires
Requirements
Essential
Senior infrastructure architecture experience at an enterprise software vendor, managed service provider or large IT organisation, covering both on-premise and cloud.
A proven record of sizing and performance-testing infrastructure for enterprise applications, including capacity modelling from real workload data.
Deep knowledge of servers, storage, networking and virtualisation (for example VMware or Hyper-V), and of database infrastructure.
Strong Azure infrastructure experience (AZ-305 or equivalent level), with working knowledge of AWS.
Hands-on experience with containers, Kubernetes and infrastructure as code.
A solid grasp of cloud commercials: reserved capacity, commitments, cost management and FinOps practice.
The confidence to give customers and senior colleagues a clear answer, and the judgement to know when the honest answer is “we need to test that”.
English fluency
Desirable
Experience sizing infrastructure for high-volume batch and document-processing workloads.
Experience of GPU and other infrastructure for AI workloads, including locally hosted models.
Experience of ISO 27001 or SOC 2 environments.
Experience working remotely across countries, languages and time zones.
WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS
A validated infrastructure sizing model for Eloquence in use by Sales and Delivery, with CPQ and Smalltalk following.
Signed-off reference deployment designs for each product, for hosted and on-premise.
A repeatable performance-test approach for deployment configurations, running with each product team.
Cost-to-serve known for every hosted customer, feeding hosting and licence pricing.
Disaster recovery designs tested for hosted customers, with the results documented.
Fewer escalations caused by under- or over-sized deployments.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,500–$4,300 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: United States; Canada
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Fort Lauderdale, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.
Role Type: Full-time
Location: Fort Lauderdale, FL. On-site for your first 90 days, then hybrid
About the Company
Our client is one of the leading outsourced sales development companies in the United States, helping B2B technology businesses grow through high-performing, phone-first sales teams.
They work with innovative startups and globally recognized technology brands, providing an excellent environment for individuals looking to launch a successful career in tech sales.
Company highlights:
Recognized on the Inc. 5000 list of fastest-growing private companies five years in a row.
Employee-owned business where team members share in the company's success.
170+ employees across offices in Massachusetts and Florida.
Strong promote-from-within culture, with promotion reviews at 90 days and six months.
Structured sales training, ongoing coaching, and clear career progression opportunities.
Job Summary
We're hiring Entry-Level Sales Development Representatives (SDRs) to join a fast-growing B2B technology sales team in Fort Lauderdale, Florida.
No previous B2B sales experience or college degree is required.
This is an excellent opportunity for ambitious, confident, and motivated individuals who want to break into tech sales, develop valuable sales skills, and build a long-term career.
As an SDR, you'll connect with potential business customers through outbound cold calling, engage decision-makers, identify sales opportunities, and book qualified meetings for experienced sales teams.
We're particularly interested in candidates with experience in customer service, retail, hospitality, B2C sales, or other customer-facing environments who are ready to transition into a professional B2B sales career.
If you're competitive, coachable, resilient, and motivated by uncapped earning potential, this could be the ideal opportunity for you.
Key Responsibilities
Conduct outbound cold calls to prospective business customers on behalf of B2B technology clients.
Identify and engage key decision-makers to generate new business opportunities.
Qualify potential leads and schedule meetings for Account Executives and sales teams.
Build rapport with prospects through confident, engaging, and professional phone conversations.
Research target companies and identify relevant business needs and sales opportunities.
Maintain accurate prospect records and track outreach activities using CRM software.
Work toward individual and team sales targets in a fast-paced, performance-driven environment.
Collaborate with sales managers and colleagues to improve prospecting strategies and results.
Participate in structured sales training, coaching sessions, and performance reviews.
Requirements
Strong communication skills: Clear, confident, articulate, and comfortable speaking with people over the phone.
Customer-facing experience: Previous experience in sales, customer service, retail, hospitality, or a similar people-focused role.
Driven and competitive: Ambitious, energetic, goal-oriented, and motivated by performance-based earnings.
Coachable and resilient: Willing to learn, receptive to feedback, and comfortable handling rejection.
Strong work ethic: Reliable, proactive, and able to thrive in a fast-paced, target-driven sales environment.
On-site availability: Able to work full-time from the Fort Lauderdale, FL office during the initial 90-day period and follow the hybrid schedule thereafter.
Nice to Haves
Previous B2C sales, telesales, or inside sales experience.
Experience in commission-based sales environments, including door-to-door, solar, or cruise line sales.
Background in financial services or insurance, including financial advisors or independent insurance agents.
Recent graduates in business, finance, marketing, or related fields.
Previous B2B sales internships or exposure to professional sales environments.
Familiarity with cold calling, outbound prospecting, lead generation, or CRM platforms.
Genuine interest in SaaS, technology, and building a career in B2B sales.
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: Woburn, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.
Role Type: Full-time
Location: Woburn, MA. On-site for your first 90 days, then hybrid
About the Company
Our client is one of the leading outsourced sales development companies in the United States, specializing in building and managing high-performing outbound sales teams for B2B technology companies.
They work with fast-growing startups and established global brands, including some of the biggest names in technology.
Why join this company?
Recognized on the Inc. 5000 list of America's fastest-growing private companies for five consecutive years.
Employee-owned company where team members share in the business's success.
Growing team of 170+ employees across Woburn, MA, and Fort Lauderdale, FL.
Strong promote-from-within culture, with career progression reviews at 90 days and six months.
Structured sales training, hands-on coaching, and opportunities to advance into senior sales positions.
This is an excellent opportunity to launch your career in B2B technology sales with a company that invests in developing its people.
Job Summary
We're hiring Entry-Level Sales Development Representatives (SDRs) to join a fast-growing, high-energy sales team in Woburn, Massachusetts.
No previous sales experience or college degree is required. However, previous customer-facing experience in retail, hospitality, customer service, or a similar environment is essential.
We're looking for confident, ambitious, and highly motivated individuals who enjoy speaking with people, thrive in competitive environments, and want to build a successful career in tech sales.
As an SDR, you'll conduct outbound cold calls to potential business customers on behalf of leading B2B technology companies. Your goal will be to connect with decision-makers, identify sales opportunities, and schedule qualified meetings for Account Executives.
You'll receive structured training, ongoing coaching, and the opportunity to earn uncapped commission while developing valuable sales skills.
If you're competitive, coachable, resilient, and excited about building a long-term career in sales, we'd love to hear from you.
Key Responsibilities
Conduct high-volume outbound cold calls to prospective business customers on behalf of B2B technology clients.
Identify and engage key decision-makers to generate new business opportunities.
Qualify prospects, understand their business needs, and schedule meetings for Account Executives.
Build rapport with prospects and confidently communicate product and service value propositions.
Research prospective customers and maintain accurate records of outreach activities in CRM systems.
Manage follow-ups and prospect interactions to maintain a consistent sales pipeline.
Collaborate with sales managers and team members to improve prospecting techniques and outreach strategies.
Participate in ongoing sales training, coaching sessions, and performance reviews.
Consistently work toward individual and team targets, including activity metrics and qualified meetings booked.
Requirements
Strong communication skills: Confident, articulate, and comfortable engaging with people over the phone.
Customer-facing experience: Previous experience in customer service, retail, hospitality, sales, or another customer-facing role is required.
Driven and competitive: Ambitious, energetic, goal-oriented, and motivated by performance-based rewards.
Coachable and resilient: Willing to learn, receptive to feedback, and comfortable handling objections and rejection.
Strong work ethic: Reliable, proactive, and able to perform in a fast-paced, target-driven sales environment.
Positive attitude: Enthusiastic, professional, and comfortable working collaboratively with a team.
On-site availability: Able to work full-time from the Woburn, MA office for the first 90 days before transitioning to a hybrid arrangement.
Nice to Haves
Previous B2C sales or telesales experience, especially candidates interested in transitioning into B2B technology sales.
Experience in commission-based roles, including door-to-door sales, solar sales, or cruise line sales.
Background in financial services or insurance, including financial advisors or independent insurance agents.
Recent graduates in business, finance, marketing, or related fields.
Previous B2B sales internships or exposure to outbound prospecting.
Familiarity with cold calling, lead generation, appointment setting, or CRM platforms.
Genuine interest in SaaS, technology, business development, or a long-term sales career.
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: New York, United States
Are you passionate about making a difference in mental health? Join Intellect as a Clinical Provider, where you’ll play a vital role in supporting clients on their journeys toward better mental health and personal growth through our cutting-edge telehealth platform.
This freelance, remote role offers complete flexibility, allowing you to set your own business hours. It’s a perfect opportunity to complement your current job or private practice. While we prefer local candidates, we’re open to professionals from diverse locations who are aligned with our mission.
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
Qualifications: Master’s degree in Counseling or Clinical Psychology
Experience: A minimum of 300 clinical hours post-master’s degree
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
License: Must hold valid and active license applicable to Ne York State
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles
Flexibility: Openness to occasional onsite work, if necessary, is a plus
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Role
Establish, develop and lead the Middle East, Caspian & Asia engineering function across ES and IIS, implementing the global engineering operating model while maintaining responsive regional delivery.
Provide dedicated transformation leadership and remain the long-term regional owner of capability, standards adoption, engineering governance implementation and workforce development.
Translate globally defined standards, competency requirements and approval levels into consistent local practice.
Lead the assigned regional engineering team and own its training, development and competency readiness
Coordinate capability across countries and service lines and with other regional engineering leaders to enable agile delivery and global workforce flexibility.
Manage the regional technical authority process and access to appointed authorities.
Responsibilities
Implement the engineering transformation locally: establish the capability and workload baseline, assign process owners, clarify responsibilities and deploy approved procedures, review gates and readiness requirements.
Maintain a regional engineering delivery and capacity plan with operations, project and commercial leaders; match work to verified competence, secure checking capacity and escalate resource conflicts.
Embed engineering early in tendering, project planning, equipment preparation, mobilization and field handovers, supporting realistic technical commitments and effective delivery interfaces.
Ensure preparation, independent checking and approval responsibilities are explicit and recorded. Route high-risk or specialist decisions to appointed Technical Authorities and escalate unresolved technical / schedule conflicts to the Global Engineering Director.
Lead adoption of controlled documentation, shared templates, verified calculation methods and approved digital workflows; manage regional implementation of engineering process and tool improvements within the global strategy.
Implement the global competency framework and maintain regional team training and development plans aligned with competency gaps and delivery needs; coordinate structured training, mentoring and graduate rotations, develop multiskilling across relevant ES and IIS services and support succession planning.
Coordinate regional recruitment and capability development with regional leadership and HR.
Coordinate with other Regional Engineering Managers to share visibility of capacity, competencies and demand; agree cross-regional resource sharing, mobility and development opportunities to respond rapidly to changing priorities and provide global delivery flexibility.
Align assignments with verified competence and regional commitments, promote common methods and reuse of technical lessons, and feed improvement proposals into the global framework.
Monitor engineering quality, schedule adherence, readiness, rework, review turnaround and capability development; provide transparent regional delivery reports, risk escalation and corrective-action follow-up.
Apply EnerMech and client quality, health, safety and environmental requirements; ensure competent technical risk assessment, management of change and closure of engineering assurance findings.
Sustain regional ownership through routine governance, standards-adoption checks, training compliance and continuous improvement across onshore and offshore delivery.
Requirements
Experience:
normally 8–12+ years of relevant engineering experience, including at least 3 years in engineering leadership
Qualifications:
relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application.
Evidence:
implementation of standards and review processes; coordination of engineering resources; structured training / mentoring; and delivery across operations and project interfaces.
Competency:
Advanced leadership, planning and governance, with sufficient technical breadth to direct multidisciplinary ES / IIS support and recognize specialist limits.
Travel:
travel across Middle East, Caspian & Asia and collaboration with global teams as required.
Advanced functional leadership:
translate global direction into regional plans, clear ownership and sustained adoption.
Engineering governance:
understand technical assurance, codes, risk, change control and delegated approval boundaries without substituting management seniority for technical authorization.
Change implementation:
introduce common processes and digital tools while protecting capacity for current commitments.
Workforce and development:
plan capability and demand, structure mentoring and rotations, and maintain evidence-based competency and succession processes.
Matrix collaboration:
align global engineering and regional delivery stakeholders across countries, projects and service lines.
Business and data literacy:
interpret engineering delivery measures, scope, cost and commercial risk; explain constraints and make transparent recommendations.
Location: Stryków, Poland
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization.
We are focused on creating value where IT counts, join us!
Tasks and Responsibilities
provide technical and troubleshooting assistance related to computer hardware and software
second level technical support – calls/tickets/user interaction
Provide prompt responses to questions from employees as well as from client’s site
Documentation of problems and knowledge database creation
Provide hardware Asset information and appropriate reports and lists
Service Request Management, Access Management, User Management, Onsite Support
Right assignment and troubleshooting
Maintain accurate hardware and software inventory
Process Improvement activities
Consult with IT experts, if the appropriate course of action in unclear
Application of knowledge of overall systems and landscapes as appropriate
Good understanding and previous experience working in regulated environments (GxP)
Requirements
Language skills:
fluent English and Polish is required,
other languages are advantage
Willingness to participate in an
on-call
rotation, approximately one week per month.
IT Technical skills for Windows Systems, ThinClients (e.g. Dell, Igel, HP), IPC´s
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task handling multiple clients
Ability to work independently as well as willing to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is IT in your DNA?
Location: Al Jubail, Saudi Arabia
Eram Talent is hiring on behalf of its leading Petrochemical client for an Administrator (Petrochemical Projects) to support engineering departments and major petrochemical projects.
The client is seeking an experienced administrative and engineering project support professional with a strong background in petrochemical project environments, department administration, document control, engineering systems support, and contractor coordination. The successful candidate will be responsible for managing day-to-day departmental administrative activities, coordinating office operations, supporting project documentation and Management of Change (MOC) processes, facilitating employee onboarding and procurement activities, and providing second-line support for engineering applications. The role will also involve coordinating with IT teams, contractors, and engineering stakeholders to ensure efficient workflows, compliance with document control procedures, engineering standards, EHS requirements, and corporate policies while maintaining smooth departmental operations and supporting overall project execution.
Key Responsibilities
Office administration activities for a dept of approx. 20 persons – Proactive, organizing dept admin, maintaining the office flow.
Maintaining and organizing the temporary office location at Sadara or at a contractor office.
Ensuring smooth onboarding of new employees with initial activities.
Raising small purchase orders for equipment, PPE, etc.
Issuing formal communications to contractors.
Organizing logistics for the department, such as transportations, meetings conference rooms.
Organizing recognition events, lunches etc.
Back-up cover for a dept document control technician.
Maintain professional and technical knowledge through workshops, publications, professional networks, and technical societies.
Assist in organising training sessions for operators, engineers, and technicians.
Provide second-line application support, identify root causes, troubleshoot issues, and restore proper operation.
Escalate unresolved application issues to the appropriate solution provider.
Provide Project, MOC, and Work Order support and technical assistance within the Engineering System Design Environment.
Maintain document, data, and deliverable-format standards with discipline SMEs and ensure requirements are included in documents for internal and external engineering work.
Coordinate with IT to improve engineering-application performance and maintain compatibility with the corporate software and hardware infrastructure.
Provide engineering-system access in accordance with intellectual-property requirements.
Ensure compliance with EH&S guidelines, regulatory requirements, and permit requirements.
Matching of department work hours will be required, requiring some overtime in the role.
Perform other job-related activities requested by the immediate supervisor or manager.
Requirements
Two-year associate technical degree in a relevant field.
Minimum 3 years of experience across phases of chemical or petrochemical projects.
Certificates or credentials in office-based systems.
Administration experience leading office admin activities in a fast paced department.
Experience of document control procedures and activities.
Very organized, proactive and willing to keep the department organized.
Location: Luanda, Angola; Lubango, Angola; Cabinda, Angola; Huambo, Angola; Malanje, Angola; Benguela, Angola
Apt Resources is seeking an experienced
Senior Accountant
on behalf of our client in
Angola
. The successful candidate will oversee accounting operations, financial reporting, tax compliance, and ensure the accuracy of financial records in accordance with applicable accounting standards and Angolan regulations.
Key Responsibilities
Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations.
Prepare and review monthly, quarterly, and annual financial statements.
Manage month-end and year-end closing processes.
Ensure compliance with Angolan tax regulations and applicable accounting standards.
Handle tax calculations, declarations, and statutory filings, including VAT (IVA), IRT, and IPU, where applicable.
Monitor financial transactions and ensure the accuracy of accounting records.
Coordinate internal and external audits.
Prepare financial reports and provide financial analysis to management.
Maintain effective internal controls and improve accounting procedures.
Requirements
Bachelor's degree in Accounting, Finance, or a related field.
At least 5 years of relevant accounting experience, preferably in a senior accounting position.
Strong knowledge of financial reporting and accounting principles.
Good understanding of Angolan tax regulations and statutory requirements.
Proficiency in accounting software and Microsoft Excel.
Strong analytical, organizational, and problem-solving skills.
Benefits
As per market standards
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ajman, United Arab Emirates; Sharjah, United Arab Emirates; Al Ain, United Arab Emirates; Fujairah, United Arab Emirates
Apt Resources is currently seeking an experienced and reliable
Household Driver
on behalf of a private family in Dubai. The ideal candidate should have extensive knowledge of Dubai roads, a clean driving record, and proven experience providing personal or family driving services.
The successful candidate will be responsible for safely transporting family members, assisting with daily school runs, airport transfers, and maintaining the household vehicles.
Key Responsibilities
Safely transport family members, including children, to their daily activities, school, appointments, and other destinations.
Handle airport pick-ups and drop-offs, including occasional early-morning and late-night transfers.
Plan routes in advance and monitor traffic conditions to ensure punctual arrivals.
Maintain the cleanliness and overall condition of household vehicles.
Conduct regular vehicle checks, including tyres, fluids, lights, air conditioning, and safety equipment.
Coordinate vehicle servicing, registration renewals, insurance, and inspections.
Handle household errands, including collecting and delivering documents, parcels, groceries, and purchases.
Maintain accurate records of fuel expenses, vehicle maintenance, and other related expenses.
Maintain strict confidentiality regarding the family's personal information, movements, and activities.
Requirements
Valid UAE light-vehicle driving licence.
Minimum 5 years of driving experience in Dubai.
Previous experience as a private or household driver for a family.
Excellent knowledge of Dubai roads and other Emirates.
Experience driving SUVs and luxury vehicles.
Experience transporting children, with a calm and patient approach.
Clean driving record with no serious traffic violations or black points in the last 3 years.
Good spoken and written English communication skills.
Comfortable using smartphone applications such as Drivvo, Google Maps and WhatsApp.
Must be punctual, trustworthy, discreet, and flexible with working hours.
Portuguese or Arabic language skills would be an advantage.
Benefits
Salary & Benefits
Monthly Salary: AED 4,500.
Free accommodation (private driver's room).
UAE residence visa and medical insurance provided.
30 days paid annual leave.
One annual economy return flight ticket to home country after 12 months of service.
One paid day off per week (Sunday).
Working Schedule:
6 days per week, Monday to Saturday.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ajman, United Arab Emirates; Sharjah, United Arab Emirates; Al Ain, United Arab Emirates; Fujairah, United Arab Emirates
УдалённоUnited States; Seattle; New York; California; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоEgypt
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УдалённоseniorEgypt; Able to work effectively as part of a remote team spread across time zones
УдалённоEgypt; Experience working remotely across countries, languages and time zones
УдалённоheadUnited States; Canada; Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred
УдалённоheadColombia; Brazil; Argentina
Fort Lauderdale, United States
Woburn, United States; Previous B2C sales or telesales experience, especially candidates interested in transitioning into B2B technology sales
middleAbu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities