Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for a
Principal AI Engineer
to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.
This is a hands-on technical role focused on building
intelligent, autonomous chatbot systems
operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
What You’ll Be Doing
Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases.
Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.
Design multi-level intent routing, classifier training, and fallback strategies.
Building dialogue quality evaluation systems.
Drive automated bad-case discovery, A/B testing, and continuous iteration loops.
Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
What We Look For In You
PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least
10 years of industry experience
.
Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies.
Proven experience deploying
large-scale conversational products
(To Business or To Consumer) in production environments.
Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation.
Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).
Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
OKX Statement
The salary range for this position is
$250,444.00 to $375,666.00.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-HYBRID#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a
Principal Engineer
with a deep expertise in autonomous AI agent architecture and deployment, to spearhead the design, development, and optimization of intelligent agent systems on our global crypto exchange platform. This is a senior role requiring a hands-on AI science background combined with strategic oversight, technical direction, and cross-functional collaboration.
You will work at the cutting edge of AI and crypto, designing AI agents that can autonomously reason, act, and evolve in complex, real-time environments such as trading, security, compliance, and customer interaction.
What You’ll Be Doing
Lead the design, development, and lifecycle management of autonomous AI agents tailored to crypto exchange operations (e.g., customer assistant, trading bots, risk detection agents, fraud prevention agents, etc.).
Architect multi-agent systems (MAS) and frameworks to support goal-directed, reasoning, planning, and reinforcement-learning-based agents.
Collaborate with product, engineering, business, and operation teams to define agent roles and measurable KPIs.
Drive experimentation, simulations, and continuous learning pipelines for agent performance optimization.
Stay ahead of the curve on developments in AGI, LLM-integrated agents, and cognitive architectures; apply relevant innovations to production systems.
Mentor and lead a team of AI scientists and engineers; help define the AI roadmap and research strategy.
Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
What We Look For In You
10+ years of industry experience in a relevant field, or an equivalent combination of advanced degree (PhD/Master's in Computer Science, AI, Machine Learning, Robotics, or related field) and industry experience.
Proven experience building and deploying
autonomous AI agents
in live environments. Ideal candidates will have:
Designed multi-agent frameworks or agent ecosystems (e.g., AutoGPT, OpenAgents, LangGraph, LangFuse, Dify, Coze, etc.).
Experience with goal-oriented agents, context engineering, memory management, tool use, and RL-based decision making.
Developed agents for real-time decision-making, such as trading, gaming, customer support, or operations.
Track record of delivering end-to-end AI systems in fast-paced, high-scale environments (preferably finance, crypto, or high-frequency domains).
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
OKX Statement
The salary range for this position is
$250,444.00 to $375,666.00
. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-HYBRID#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Boston, MA; New York City, NY; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Sales Manager for Life Sciences at Anthropic, you’ll lead the foundational team introducing our frontier AI platform to the medtech ecosystem, spanning medical device, diagnostics, and digital health manufacturers. You’ll build and develop a team of Strategic Account Executives who drive adoption of safe, frontier AI by securing strategic deals with large medical device companies, diagnostics providers, and emerging medtech innovators. You’ll bring deep domain fluency in how medical devices are designed, validated, cleared or approved, manufactured, and monitored in the field to coach your team’s consultative sales approach, while becoming a trusted advisor yourself to senior medtech stakeholders, helping them embed and deploy AI across the product lifecycle from design and development through post-market surveillance. In collaboration with Product and Marketing, you’ll continuously refine the team’s value proposition, sales methodology, and market positioning to resonate with decision-makers across each medtech sub-segment.
The ideal candidate has a passion for developing new market segments within medtech, pinpointing high-potential opportunities across engineering, regulatory, quality, manufacturing, clinical, and commercial functions, and building a team that can execute strategies to capture them. By driving deployment of Anthropic’s emerging products across medtech organizations, you’ll help them bring safer, better devices to patients faster while advancing the ethical development of AI.
Key responsibilities
Build and lead a specialized team of Strategic Account Executives covering medical device, diagnostics, and digital health accounts, setting growth targets by sub-segment and coaching reps through the full sales cycle from outbound to close
Design and oversee sales strategies tailored to the distinct procurement cycles of medtech, including product development and engineering budgets, quality and regulatory compliance investment, manufacturing and supply chain programs, commercial and field organization budgets, and enterprise IT and digital transformation programs, translating market and trend analysis into account plans and campaigns that meet and exceed team revenue targets
Identify and prioritize high-potential opportunities across product design and development, design controls and verification and validation, regulatory affairs and submissions, quality management and CAPA, manufacturing and supply chain, clinical evidence generation, complaint handling and post-market surveillance, and commercial and reimbursement functions, partnering cross-functionally to differentiate Anthropic’s offering for medtech use cases
Run a disciplined pipeline and forecasting cadence across the team, managing an evolving sales process to deliver predictable, coachable performance against quota
Serve as Anthropic’s domain expert across the medtech value chain, including device design and development, software as a medical device, regulatory submissions (510(k), PMA, De Novo, EU MDR), quality systems, manufacturing, post-market surveillance and vigilance reporting, and commercial launch, and translate that expertise into repeatable playbooks, frameworks, and go-to-market strategies your team and the broader field organization can scale
Partner directly with C-suite and senior functional leaders (CEOs, CTOs, CIOs, Chief Quality Officers, CMOs, CCOs, and Heads of R&D, Engineering, and Regulatory Affairs) across medtech organizations to design multi-year AI transformation roadmaps and build long-term trusted advisor relationships
Partner closely with Product and Applied AI to translate feedback from design engineers, regulatory and quality professionals, manufacturing teams, clinical affairs, and commercial teams into product and roadmap input, strengthening Anthropic’s value proposition across the segment
Build strategic relationships with medtech-focused system integrators, technology vendors (including QMS, PLM, and ERP providers), contract manufacturers, and industry organizations to scale go-to-market capabilities
Establish Anthropic’s position as the AI partner of choice across medtech through conference presentations, white papers, case studies, and participation in industry forums
Codify learnings into playbooks, templates, and best practices, partnering with Marketing and Enablement to scale winning use cases and proof points across medtech accounts
Minimum qualifications
10+ years of experience in life sciences, with at least 5 years specifically selling into or working within medical device, diagnostics, or medtech organizations (R&D, engineering, regulatory, quality, manufacturing, or commercial functions, or related consulting)
Experience in leadership roles managing or coaching enterprise sales teams, with a track record of driving measurable revenue outcomes in medtech or adjacent life sciences settings
Deep understanding of medtech business models, operations, and economics, including the device product lifecycle, the regulatory environment (FDA 21 CFR Part 820 and QMSR, ISO 13485, EU MDR, IEC 62304, 21 CFR Part 11), and competitive dynamics
A track record of managing or overseeing complex, multi-stakeholder sales cycles within medtech organizations, securing strategic deals by understanding both technical requirements and engineering, regulatory, quality, and commercial use cases
Proven experience exceeding revenue targets by effectively managing a team’s pipeline and an evolving sales process
Excellent communication skills, with the ability to present confidently across medtech audiences, from design engineers and quality and regulatory leaders to C-suite executives
A genuine interest in deploying AI responsibly and motivation to advance Anthropic’s mission of building safe, beneficial AI
Preferred qualifications
Deep understanding of buying cycles, decision-making processes, and key pain points across multiple medtech sub-segments (e.g., large device manufacturers, diagnostics, digital health and SaMD) and across functions (engineering, regulatory, quality, manufacturing, commercial)
A strategic, analytical approach to assessing the medtech market, paired with creative, tactical execution to capture opportunities and a willingness to roll up sleeves on deals alongside the team
Experience developing and refining AI use cases in collaboration with customers and channel partners, spanning design and development, regulatory and quality documentation, manufacturing, post-market surveillance, or commercial functions
Experience building or scaling a specialized sales team from an early stage
Passion for and/or experience with advanced AI systems and their applications in medical devices and diagnostics, with strong conviction around safe, ethical development of AI in these contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.
This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English.
Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday.
Responsibilities:
Become an expert in all Anthropic products
Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries.
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Operate in ambiguity, making informed decisions even in never-before-seen situations
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
You may be a good fit if you:
Have experience in providing technical product support, in both English and Japanese, within a second tier, escalated, or priority support team.
Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
Have crisp but kind written communication skills and a deep care for the details
Enjoy helping others learn about new features and complex concepts
Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work. And particularly key for this role due to it being among the first Support hires in APAC.
Are proficient at working in a technical environment and are interested in Anthropic’s products
Possess a deep sense of ownership, and are excited to help us build our team!
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Australia; Kalgoorlie - Boulder, Australia; Esperance, Australia; Coolgardie, Australia
Description
Join Intellect and help shape the future of workplace mental health in Australia
Intellect is a modern mental health company on a mission to make high quality mental healthcare more accessible, effective, and measurable.
We partner with organisations to deliver evidence based mental health support, and we are helping redefine workplace mental health in Australia through strong clinical governance, psychosocial risk capability, and outcomes focused care.
We are now hiring a
CISP - Required,
(
AHPRA - preferred but not mandatory) registered Clinical Psychologist
for a
full time, freelance remote role
based in
Kalgoorlie-Boulde
r .
This is a unique opportunity for a psychologist who wants more than a traditional therapy role. You will combine direct clinical care with workplace assessments, psychosocial risk work, stakeholder partnership, crisis response support, and research collaboration.
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
Why join Intellect
Full time, remote, freelance role based in Kalgoorlie-Boulder
Varied scope across therapy, assessments, workplace mental health, and crisis support
Clinical supervision provided
Admin support provided
No need to build your own referral pipeline
Be part of the broader Clinical team, in a role with both direct client impact and systems level influence
Join a clinically led team focused on quality, governance, and measurable outcomes
About The Role
This role is ideal for a clinician who:
enjoys variety in their work
wants to apply their skills beyond a therapy room only
is confident engaging both clients and non clinical stakeholders
is motivated by evidence based practice and systems level impact
Team and support
You will be part of Intellect's broader Clinical team, working in a collaborative environment with clinical, operational, and cross functional partners.
This role is designed to support high quality clinical work, with supervision, CPD support, and admin support in place, so psychologists can focus on care quality and impact.
You will play an important role in delivering high quality care, supporting workplace mental health initiatives, and helping build Intellect's clinical and research presence in Australia.
Key Responsibilities
Clinical Care and Psychological Assessments
Provide evidence based psychological therapy, both in person and virtually, in line with AHPRA requirements and Intellect clinical governance standards
Maintain a hands on clinical caseload with a focus on high quality, outcomes oriented care
Conduct psychological and workplace related assessments, including return to work assessments and other psychosocial or functional assessments
Provide case management and care coordination where required, including risk monitoring and escalation
Workplace Mental Health and Psychosocial Risk
Contribute to psychosocial risk assessments and workplace mental health initiatives across client organisations
Support the development of clinically sound recommendations and reports
Translate clinical insights into practical guidance for internal teams and client stakeholders
Stakeholder partnership and Clinical Account Support
Liaise with client representatives and internal stakeholders to uphold clinical quality, service standards, and reporting integrity
Act as a trusted clinical voice in programme discussions, helping ensure delivery remains evidence based, safe, and fit for purpose
Crisis and Critical Incident Support
Support on site crisis response deployments when required, including psychological first aid, group briefings, and individual stabilisation sessions
Ensure clear follow up pathways, continuity of care, and appropriate escalation after critical incidents
Research and Evidence Generation
Contribute to Intellect's research and evaluation efforts in Australia, including partnerships with universities and applied workplace mental health studies
Support clinically grounded data collection, interpretation, and programme improvement initiatives
Help strengthen Intellect's evidence base and thought leadership in workplace mental health and psychosocial safety
Requirements
Requirements
CISP - Required, (AHPRA - preferred but not mandatory) registered Clinical Psychologist
Master's or Doctoral qualification in Clinical Psychology
Minimum 3 years of clinical experience in psychological therapy and assessment
Experience in case management and workplace related assessments, including return to work and workplace reports, is highly regarded
Experience in psychosocial risk assessment or workplace mental health programmes is highly regarded
Strong clinical judgement and communication skills
Comfortable working across individual care, organisational contexts, and stakeholder engagement
Experience supporting complex, high risk, or safety critical populations is advantageous
Benefits
Benefits
Why You'll Love Working With Us:
Global company - work in a diverse environment with people from nearly 20 countries
Flexible work arrangements - work in a way that suits your lifestyle and goals
Work-life balance - a culture that values personal time and long-term wellness
Mental health support - premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
As a Legal Solutions Engineer you will be joining the team that is responsible for assisting Account Executives (AE) in presenting complex SaaS products to law firms and corporations by understanding the prospects' needs and presenting a compelling storytelling demonstration of Filevine. You are the technical expert who can both explain difficult concepts with simplicity to non-technical people as well as articulate the details to a more technical audience. With constantly evolving products you must have the curiosity and ability to quickly gain a deep understanding of the latest offerings, how they work, and the value they add. Overall, we are seeking an extremely driven and confident individual that can bring about great results within our organization.
Responsibilities:
Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions particularly in the legal and corporate verticals.
Prepare and deliver dynamic storytelling demonstrations of products.
Take a consultative approach in working with prospective clients or current clients
Interact with prospects and customers alongside sales reps to assess needs and to determine requirements.
Continually improve your understanding of the intricacies of the Filevine offerings.
Help in researching and developing solutions within the Filevine suite to solve customer needs.
Qualifications:
A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to find out what happens when you do.
Strong interpersonal skills are required for both building a relationship with clients and effectively communicating with others on the sales team.
Problem-solving skills so you can listen to the customers’ desires and concerns, and then recommend solutions on the fly.
Adaptable to sudden changes whether they be in a customer conversation or overall in business strategy.
A confident and persuasive storyteller that speaks dynamically using pacing, emphasis, tone, etc. to capture and hold an audience’s attention.
Legal software admin experience is a plus but not necessary.
In office position
In addition to the qualifications listed above, we expect that our team members have the following:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Technical Program Manager on the Compute team, you will help drive the planning, coordination, and execution of programs that keep Anthropic's compute infrastructure running efficiently at scale. Our compute fleet is the foundation on which every model training run, evaluation, and inference workload depends.
You'll join a small, high-impact TPM team and take ownership of critical workstreams across the compute lifecycle, from how supply is procured and brought online, to how capacity is allocated and utilized across teams. The exact focus will depend on your strengths and the team's evolving needs.
You'll partner with Infrastructure, Systems, Research, Finance, and Capacity Engineering to shape the processes, tooling, and coordination mechanisms that allow Anthropic to move fast while managing an increasingly complex compute environment.
Responsibilities:
Own and drive critical programs across the compute lifecycle, coordinating execution across multiple engineering, research, and operations teams
Build and maintain operational visibility into the compute fleet, ensuring the organization has a clear picture of supply, demand, utilization, and health
Lead cross-functional coordination for compute transitions: bringing new capacity online, migrating workloads, and managing decommissions across cloud providers and hardware platforms
Partner with engineering and research leadership to navigate competing priorities and drive alignment on how compute resources are planned, allocated, and used
Identify and close operational gaps across the compute pipeline, whether through new tooling, improved processes, or better cross-team communication
Own trade-off discussions between utilization, cost, latency, and reliability, synthesizing inputs from technical and business stakeholders and communicating decisions to leadership
Develop and improve the processes and frameworks the team uses to plan, track, and execute compute programs at increasing scale and complexity
You may be a good fit if you:
Have 7+ years of technical program management experience in infrastructure, platform engineering, or compute-intensive environments
Have led complex, cross-functional programs involving multiple engineering teams with competing priorities and ambiguous requirements
Have experience working with research or ML teams and translating their needs into operational plans and technical requirements
Are comfortable diving deep into technical details (cloud infrastructure, cluster management, job scheduling, resource orchestration) while maintaining program-level visibility
Thrive in ambiguous, fast-moving environments where you need to define scope and build processes from the ground up
Have strong communication skills and can engage credibly with engineers, researchers, finance, and executive leadership
Have a track record of building trust with engineering teams and driving changes through influence rather than authority
Strong candidates may also have:
Experience managing compute capacity across multiple cloud providers (AWS, GCP, Azure) or hybrid cloud/on-premises environments
Familiarity with job scheduling, resource orchestration, or workload management systems (Kubernetes, Slurm, Borg, YARN, or custom schedulers)
Experience with GPU or accelerator infrastructure, including the unique challenges of large-scale ML training and inference workloads
Built or improved observability for infrastructure systems: dashboards, alerting, efficiency metrics, or cost attribution
Capacity planning experience including demand forecasting, cost modeling, or hardware lifecycle management
Scaled through hypergrowth in AI/ML, HPC, or large-scale cloud environments
Deadline to Apply:
None, applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an
AI Infrastructure Engineer
to design and build the foundational systems that power next-generation AI agents. This role sits at the intersection of research and production engineering, focusing on scalable
long-term memory
,
knowledge graph infrastructure
, and robust
context management systems
.
You will transform cutting-edge research concepts (e.g., Context Graphs, GraphRAG, agent memory architectures) into auditable, maintainable, and production-grade infrastructure that enables reliable, stateful AI systems.
What You’ll Be Doing
Architect and implement long-term memory infrastructure for AI agents
, including auditable, versioned, and rollback-capable middleware that supports persistent, stateful reasoning.
Design and own end-to-end GraphRAG and knowledge graph pipelines
, from ingestion and schema design to graph indexing, retrieval optimization, and integration with LLM-based reasoning systems.
Build scalable context management infrastructure
, elevating context from prompt-level techniques to structured, maintainable systems such as Context Graphs that enable long-horizon and cross-session reasoning.
Translate advanced agent research into production-grade systems
, prototyping emerging architectures and establishing best practices for memory, retrieval, and infrastructure reliability.
Ensure reliability, observability, and governance of agent infrastructure
, including traceable memory operations, evaluation frameworks, and safeguards against drift and degradation.
What We Look For In You
PhD or Master's in Computer Science, AI, Machine Learning, Robotics or related field with at least
10 years of industry experience
.
Possess a deep expertise in at least one of the following areas:
long-term memory
,
knowledge graphs
, or
context management
.
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Home based - EMEA
Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud.
In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform.
The role of a Sales Development Representative at Canonical
Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies.
Click
HERE
to watch our SDR team discuss their role in Canonical
What your day will look like
Handle inbound customer inquiries across email, phone and chat
Execute outbound sales & marketing campaigns
Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities
Collaborate across multiple teams and senior stakeholders to drive results
Work directly with marketing on campaigns
Research information about prospective customers
Generate a multi-million pound pipeline
Identify prospects and market trends
Help define the processes and policies for the team
Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities
Accurately create, update, maintain and nurture leads on global opportunities
What we are looking for in you
Excellent academic results at school and university
Passion for business and technology
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem solving and cross team collaboration
Verbal and written communication skills
Result driven with an over-achiever spirit
Persistence & perseverance
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Personal learning and development budget of 2,000USD per year
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a
Principal AI Engineer
to lead the architecture and deployment of large-scale, LLM-powered conversational Chatbot systems serving both enterprise and consumer use cases.
This is a hands-on technical role focused on building
intelligent, autonomous chatbot systems
operating in real-time crypto environments. You will define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
What You’ll Be Doing
Lead the design, development, and lifecycle management for conversational Chatbots products for enterprise and consumer use cases.
Drive experimentation, simulations, and continuous learning pipelines for Chatbot performance optimization.
Design multi-level intent routing, classifier training, and fallback strategies.
Building dialogue quality evaluation systems.
Drive automated bad-case discovery, A/B testing, and continuous iteration loops.
Ensure system scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
What We Look For In You
PhD or Master's in Computer Science, AI, Machine Learning, or related field with at least
10 years of industry experience
.
Deep understanding of the engineering complexity behind industrial dialogue systems, including orchestration layers, intent classification, policy control, and fallback strategies.
Proven experience deploying
large-scale conversational products
(To Business or To Consumer) in production environments.
Hands-on experience designing multi-tier intent routing and training classifiers for high-accuracy task allocation.
Experience building structured dialogue evaluation frameworks (automatic metrics, LLM-as-judge, human review systems, etc.).
Strong experience driving automated bad-case discovery, logging systems, experiment design, and A/B testing frameworks.
Nice to Haves
Experience in top-tier AI labs or Tech industry leaders
Experience in high-frequency trading, fintech, Web3, or crypto platforms is a strong advantage
Startups or research-intensive environments preferred; must be comfortable operating with ambiguity and speed
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Kalgoorlie - Boulder, Australia; Australia; Esperance, Australia; Coolgardie, Australia
Description
Join Intellect and help shape the future of workplace mental health in Australia
Intellect is a modern mental health company on a mission to make high quality mental healthcare more accessible, effective, and measurable.
We partner with organisations to deliver evidence based mental health support, and we are helping redefine workplace mental health in Australia through strong clinical governance, psychosocial risk capability, and outcomes focused care.
We are now hiring a
CISP - Required,
(
AHPRA - preferred but not mandatory) registered Clinical Psychologist
for a
full time, freelance remote role
based in
Kalgoorlie-Boulde
r .
This is a unique opportunity for a psychologist who wants more than a traditional therapy role. You will combine direct clinical care with workplace assessments, psychosocial risk work, stakeholder partnership, crisis response support, and research collaboration.
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
Why join Intellect
Full time, remote, freelance role based in
Kalgoorlie-Boulde
r
Varied scope across therapy, assessments, workplace mental health, and crisis support
Clinical supervision provided
Admin support provided
No need to build your own referral pipeline
Be part of the broader Clinical team, in a role with both direct client impact and systems level influence
Join a clinically led team focused on quality, governance, and measurable outcomes
About the role
This role is ideal for a clinician who:
enjoys variety in their work
wants to apply their skills beyond a therapy room only
is confident engaging both clients and non clinical stakeholders
is motivated by evidence based practice and systems level impact
Team and support
You will be part of Intellect’s broader Clinical team, working in a collaborative environment with clinical, operational, and cross functional partners.
This role is designed to support high quality clinical work, with supervision, CPD support, and admin support in place, so psychologists can focus on care quality and impact.
You will play an important role in delivering high quality care, supporting workplace mental health initiatives, and helping build Intellect’s clinical and research presence in Australia.
Key Responsibilities
Clinical Care and Psychological Assessments
Provide evidence based psychological therapy, both in person and virtually, in line with AHPRA requirements and Intellect clinical governance standards
Maintain a hands on clinical caseload with a focus on high quality, outcomes oriented care
Conduct psychological and workplace related assessments, including return to work assessments and other psychosocial or functional assessments
Provide case management and care coordination where required, including risk monitoring and escalation
Workplace Mental Health and Psychosocial Risk
Contribute to psychosocial risk assessments and workplace mental health initiatives across client organisations
Support the development of clinically sound recommendations and reports
Translate clinical insights into practical guidance for internal teams and client stakeholders
Stakeholder partnership and Clinical Account Support
Liaise with client representatives and internal stakeholders to uphold clinical quality, service standards, and reporting integrity
Act as a trusted clinical voice in programme discussions, helping ensure delivery remains evidence based, safe, and fit for purpose
Crisis and Critical Incident Support
Support on site crisis response deployments when required, including psychological first aid, group briefings, and individual stabilisation sessions
Ensure clear follow up pathways, continuity of care, and appropriate escalation after critical incidents
Research and Evidence Generation
Contribute to Intellect’s research and evaluation efforts in Australia, including partnerships with universities and applied workplace mental health studies
Support clinically grounded data collection, interpretation, and programme improvement initiatives
Help strengthen Intellect’s evidence base and thought leadership in workplace mental health and psychosocial safety
Requirements
CISP - Required, (AHPRA - preferred but not mandatory) registered Clinical Psychologist
Master’s or Doctoral qualification in Clinical Psychology
Minimum 3 years of clinical experience in psychological therapy and assessment
Experience in case management and workplace related assessments, including return to work and workplace reports, is highly regarded
Experience in psychosocial risk assessment or workplace mental health programmes is highly regarded
Strong clinical judgement and communication skills
Comfortable working across individual care, organisational contexts, and stakeholder engagement
Experience supporting complex, high risk, or safety critical populations is advantageous
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Tabuk, Saudi Arabia; Lusail, Qatar
Eram Talent is currently seeking a dedicated Prototyping Support Technician to join our team in Saudi Arabia. The Prototyping Support Technician provides operational support for outdoor testing projects and maintains general prototyping workshop equipment. The role supports the planning, coordination and execution of technical initiatives, experiments and installations, while also contributing to the reliable operation, troubleshooting and continuous improvement of Prototyping Core Lab assets and equipment.
As a Prototyping Support Technician, you will have the opportunity to work with advanced manufacturing technologies and contribute to innovative design processes.
Key Responsibilities:
Coordinate and support renewable energy–related technical activities, including planning, scheduling, and execution of experiments, tests, and installations.
Provide hands-on troubleshooting and diagnostics for electrical, electronic, mechanical, and control systems within the Prototyping Core Lab.
Perform routine inspections and preventative maintenance to ensure equipment reliability, safety, and optimal performance.
Assist in equipment setup, installation, commissioning, and verification to ensure systems meet technical specifications and operational requirements.
Apply strong technical knowledge of electrical, mechanical, mechatronic, PLC, CNC, and control systems used in prototyping environments.
Coordinate technical tasks and installations effectively, ensuring timelines, resources, and safety standards are maintained.
Support researchers and project teams with practical problem-solving, technical guidance, and adherence to SOPs and HSE procedures.
Maintain accurate technical documentation, maintenance records, inspection reports, and project logs.
Contribute to continuous improvement by identifying workflow enhancements, conducting risk assessments, and implementing root cause analysis to prevent recurring issues.
Demonstrate adaptability and the ability to work effectively in outdoor testing environments and under operational pressure.
Requirements
Technical diploma or accredited apprenticeship in Electrical, Electronic, Mechatronics, Mechanical, or a related technical field.
5 years of hands-on experience in commissioning, testing, and maintenance of electrical and/or mechatronic systems.
Practical experience servicing and maintaining prototyping workshop equipment, with PLC and CNC exposure considered an advantage.
Proven ability to troubleshoot and resolve electrical, mechanical, electronic, and control system faults effectively.
Experience working in technical laboratory, workshop, or outdoor testing environments with strong adherence to safety and documentation standards.
Location: Al Khobar, Saudi Arabia; Dammam, Saudi Arabia
Eram Talent is seeking a dedicated
Data Quality Business Analyst
to join our growing team. In this role, you will be responsible for ensuring the integrity, accuracy, and reliability of data across our business systems. You will collaborate with cross-functional teams and stakeholders to define data quality standards, develop metrics, and implement processes that enhance data management practices.
Your responsibilities will include performing data analysis, identifying data quality issues, and recommending solutions to improve data governance. You will also work on data quality initiatives and may be involved in data profiling, cleansing, and monitoring to ensure adherence to organizational data quality standards.
Responsibilities
Consolidate guidelines, processes and parameters for conducting business analysis in order to follow a consistent approach in the process followed for collating data and carrying out analytics.
Support in coordinating with Technology departments through periodic meetings to understand the specific business requirements related to business analytics.
Coordinate with different internal departments to identify the most suitable data resources to ensure effective data collection and analysis based on the requirements.
Support in identifying potential external vendors/market research agencies etc. and coordinate with them to establish the data collection and reporting needs in order to ensure efficiency in the data collection process.
Coordinate with external consultants/forums to keep updated with the latest developments in the Technology landscape.
Perform data cleaning and standardisation for conducting the relevant analysis and ensures adherence to data quality standards while developing reports on procurement and logistics updates.
Stay up to date on the latest business intelligence tools, databases, systems or methods etc. and shares insights with Master Data Quality Manager on leveraging the same for business requirements.
Develop the requisite reports (weekly/monthly/ad-hoc) and ensures timely submission of the same to facilitate decision making.
Requirements
Bachelor’s degree in Information Technology, or equivalent from a recognized and accredited university is required.
5+ years of experience as a Data Quality Analyst or in a related field.
Certified Data Privacy Solutions Engineer (CDPSE) preferred.
Experience in Information Technology / Data Solutions / Networking / Cybersecurity preferred.
Strong understanding of data management principles, data governance, and data quality best practices.
Proficient in data profiling and analysis tools (e.g., SQL, Python, or ETL tools) to assess data quality.
Experience with data visualization tools such as Tableau, Power BI, or similar is a plus.
Strong analytical and problem-solving skills to identify data quality issues and develop actionable solutions.
Excellent communication skills, with the ability to work collaboratively with diverse teams and stakeholders.
Detail-oriented with a focus on delivering high-quality results.
Familiarity with data privacy and regulatory compliance standards is a plus.
Location: Global (Remote)
Workplace: Remote
EXECUTIVE ASSISTANT
Team: CEO Office
Location: Flexible / Remote
Reporting to: CEO
ROLE OVERVIEW
Rwazi operates in a high-velocity, AI-native environment where clarity, follow-through, and structured thinking are essential.
The Executive Assistant supports the CEO in day-to-day executive operations — documentation, planning cadence, structured follow-ups, and internal coordination.
This is a foundational role inside the CEO’s office.
While the title is traditional, the expectation is not.
We are looking for someone with former founder instincts or strong analytical pedigree — who understands strategy, but is comfortable operating in a support capacity without ego.
This role requires intelligence, discipline, and humility.
CORE MANDATE
The Executive Assistant is accountable for:
- Maintaining executive documentation rigor
- Structuring meetings into clear outputs and actions
- Tracking cross-functional commitments
- Supporting board and planning cycles
- Reducing cognitive load on the CEO
This role strengthens executive execution hygiene.
KEY RESPONSIBILITIES
EXECUTIVE DOCUMENTATION & STRUCTURING
- Capture high-quality, structured notes in executive and board meetings
- Translate discussions into clear action items with owners and deadlines
- Maintain organized, searchable documentation systems
- Draft memos, summaries, and internal briefs
PLANNING & CADENCE MANAGEMENT
- Support quarterly and annual planning processes
- Assist in preparing board decks and executive materials
- Maintain visibility over key company-wide priorities
- Ensure follow-through across functional leaders
CROSS-FUNCTIONAL COORDINATION
- Track execution commitments across teams
- Follow up on deadlines and deliverables
- Escalate slippage early and objectively
- Maintain structured dashboards of ongoing initiatives
OPERATIONAL & ADMINISTRATIVE SUPPORT
- Manage executive scheduling and prioritization
- Coordinate internal and external communications
- Maintain high professional standards in all outputs
ROLE IMPACT
Strong performance results in:
- Clear executive decision trails
- Fewer dropped commitments
- Tighter cross-functional alignment
- Faster execution cycles
- Increased CEO focus on strategic priorities
WHAT THIS ROLE IS NOT
- This is not a strategic leadership role
- This is not independent product or revenue ownership
- This is not a stepping stone to immediate executive authority
This role requires comfort operating in a support function — regardless of prior seniority.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Former founder, operator, or builder experience OR strong analytical background (consulting, finance, research, technical environments)
- Exceptional structured writing ability
- Strong analytical reasoning and pattern recognition
- Comfort synthesizing complex discussions into clarity
- High attention to detail
- Ability to operate without ego in a support capacity
- Strong discretion and professionalism
Former founders are welcome — provided they are motivated by discipline and execution, not status.
CULTURAL FIT
We value individuals who:
- Think sharply but act humbly
- Prefer execution over visibility
- Take pride in structured output
- Care about precision
- Follow through consistently
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Clarity and structure of written work
- Analytical depth in summarizing complex discussions
- Discipline in tracking commitments
- Comfort supporting executive workflows
- Absence of ego in operational contexts
SUMMARY
The Executive Assistant strengthens the CEO’s office by applying founder-level thinking and analytical rigor to executive documentation, planning, and follow-through.
This role is foundational to maintaining speed, clarity, and execution discipline as Rwazi scales.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem.
- Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?"
- Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
- Genuine interest in healthcare and improving patient/member experiences
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy)
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Global (Remote)
Workplace: Remote
DECISION INTELLIGENCE ANALYST
Team: Product
Location: Flexible / Remote
Reporting to: VP of Product
ROLE OVERVIEW
Rwazi’s platform produces decision-grade outputs powered by structured reasoning and AI-assisted judgment.
The Decision Intelligence Analyst owns decision quality.
This role evaluates system outputs, identifies reasoning weaknesses, and strengthens AI judgment through structured feedback and training loops.
It ensures the platform does not merely generate outputs — but generates sound, defensible decisions.
The Decision Intelligence Analyst is the quality control layer for decision intelligence.
CORE MANDATE
The Decision Intelligence Analyst is accountable for:
- Evaluating decision outputs for logical integrity and sound reasoning
- Identifying patterns of judgment failure or inconsistency
- Designing structured feedback loops to improve AI reasoning
- Training and refining AI judgment frameworks
- Defining measurable standards for decision quality
This role governs the reliability of Rwazi’s decision engine.
KEY RESPONSIBILITIES
DECISION OUTPUT EVALUATION
- Review system outputs for logical coherence and reasoning rigor
- Assess signal interpretation accuracy
- Identify tradeoff miscalculations or flawed inference pathways
- Document recurring reasoning gaps
AI JUDGMENT TRAINING
- Create structured examples to refine reasoning performance
- Develop edge-case libraries for training robustness
- Formalize evaluation rubrics for decision quality
- Collaborate with R&D to improve reasoning architecture
QUALITY STANDARDS & METRICS
- Define measurable criteria for decision-grade output
- Track improvements in reasoning consistency
- Monitor drift in output quality over time
- Establish acceptance thresholds for release
FAILURE MODE ANALYSIS
- Identify systemic reasoning weaknesses
- Surface blind spots in signal modeling
- Propose structured adjustments to logic layers
- Escalate structural flaws early
CROSS-FUNCTIONAL COLLABORATION
- Partner with Product to align quality with roadmap goals
- Collaborate with R&D on advanced reasoning improvements
- Provide structured feedback to Engineering when system behavior deviates
ROLE IMPACT
Strong performance in this role results in:
- Higher confidence in decision outputs
- Reduced reasoning inconsistencies
- Improved explainability
- Faster detection of system drift
- Stronger enterprise trust
This role protects the intellectual credibility of the platform.
WHAT THIS ROLE IS NOT
- This is not general QA
- This is not surface-level data validation
- This is not simple output review
This role evaluates reasoning quality, not formatting correctness.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Strong analytical and logical reasoning ability
- Experience evaluating AI systems, decision frameworks, or complex models
- Comfort dissecting multi-step reasoning chains
- Ability to formalize judgment criteria
- Strong written clarity and structured thinking
- Comfort working with ambiguity and edge cases
Candidates may come from applied AI evaluation, consulting, operations research, economics, philosophy of logic, or technically rigorous analytical fields.
CULTURAL FIT
We value analysts who:
- Obsess over reasoning integrity
- Question outputs rather than accept them
- Care about intellectual rigor
- Prefer structured evaluation over intuition
- Are comfortable holding high standards
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to critique and improve structured reasoning
- Clarity of their evaluation frameworks
- Depth of logical analysis
- Ability to identify hidden failure modes
- Their rigor in defining measurable quality standards
We prioritize demonstrated reasoning discipline over titles alone.
SUMMARY
The Decision Intelligence Analyst safeguards the quality and integrity of Rwazi’s decision engine.
This role ensures that as AI capabilities expand, decision outputs remain structured, defensible, and enterprise-grade.
Location: Global (Remote)
Workplace: Remote
DECISION SYSTEMS ARCHITECT
Team: Product
Location: Flexible / Remote
Reporting to: Product Leadership
ROLE OVERVIEW
Sena is designed to translate complex business intent into decision-grade outputs at scale.
The Decision Systems Architect plays a critical role in advancing Sena’s decision capabilities by formalizing judgment, reasoning frameworks, and evaluation logic into system-native structures. This role focuses on extending the breadth, depth, and consistency of Sena’s decision logic as new customer use cases, signal types, and business questions emerge.
This is a product-embedded role at the intersection of systems thinking, applied reasoning, and AI enablement.
KEY RESPONSIBILITIES
The Decision Systems Architect is responsible for:
- Designing and refining decision frameworks that guide how Sena interprets customer intent
- Defining signal mapping logic that structures how business questions are decomposed into actionable signals
- Establishing configuration schemas that specify how data must be captured to support decision-grade outputs
- Creating evaluation criteria and quality standards used to assess system outputs
- Identifying recurring patterns, edge cases, and failure modes, and formalizing them into reusable system logic
- Producing structured artifacts that directly inform Product and AI development workflows
- Collaborating closely with Product, AI, and Engineering teams to ensure decision logic is encoded effectively into Sena
All work in this role is expected to be system-oriented, reusable, and extensible.
ROLE IMPACT AND GROWTH
This role contributes to Sena’s evolution as new business problems, customer objectives, and data environments emerge.
As the system’s capabilities expand, the focus of this role naturally shifts toward:
- New classes of customer questions
- New signal types and constraints
- More complex decision structures and tradeoffs
- Higher-order reasoning patterns that have not yet been formalized
This role remains at the frontier of decision design as the product evolves.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- Strong systems thinking and the ability to formalize complex reasoning
- Experience designing frameworks, methodologies, or structured decision logic
- The ability to translate ambiguous problems into clear, explicit structures
- Comfort working in highly autonomous, fast-moving environments
- Intellectual curiosity and a willingness to challenge established methods
Candidates may come from applied research or technically rigorous domains where deep reasoning, formal abstraction, and the hands-on design of complex decision systems were core to the work.
CULTURAL FIT
We value people who:
- Take initiative and operate with high ownership
- Produce high output with limited resources
- Prefer autonomy and accountability
- Are inventive and comfortable rejecting outdated approaches
- Are deeply focused and driven by hard problems
This role is best suited for individuals who enjoy building foundational systems and pushing the boundaries of what software can reason about.
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to structure and reason through ambiguous problems
- The clarity, generalizability, and technical rigor of the frameworks they design
- How effectively their thinking can be translated into system-level logic
- The quality and rigor of their judgment under real-world constraints
- Their ability to independently design, execute, and iterate on decision frameworks
We prioritize demonstrated capability and depth of thinking over resumes alone.
SUMMARY
The Decision Systems Architect helps define how Sena thinks as it continues to expand across new domains and use cases. This role is central to shaping the system’s long-term decision intelligence and is designed for individuals who want to work at the intersection of reasoning, systems, and product design.
San Jose, California, United States
Boston, MA; New York City, NY; San Francisco, CA
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Hong Kong, Hong Kong SAR; Singapore, Singapore
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