Location: Buenos Aires
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We're searching for an exceptional marketing leader to grow Halter in Argentina and Uruguay - one of the biggest cattle regions in the world. You’ll be building recognition for Halter’s brand that reaches every farming community, with revenue performance to match. We're making our first moves on the ground and we need a senior leader to build the marketing foundation and be part of our core team.
This role is a key driver of full-funnel revenue performance: acquisition, expansion, and retention, all through marketing. You're not running events and content on instruction or directive from HQ. You are accountable for the local marketing strategy to achieve our revenue outcomes. That means thinking like a revenue owner first, and a marketer second.
Your job is to make sure marketing shows up as a genuine lever across that whole funnel: helping win new farmers, and also feeding the stories, proof points and community that keeps existing farmers expanding and retained. You, in tight collaboration with go-to-market leadership, will build this strategy, build the team to deliver against it, and own the demand and pipeline that drives Halter's growth for years to come.
We want you to own marketing for this region. You will have full support from Halter’s global marketing team based in New Zealand HQ, with the brand and strategic frameworks you need to do your job - think of this as our DNA and standardised thinking and that lets every region move fast without reinventing the wheel. We are building the feedback loop to take your feedback and wins, and globalise them, to make Halter’s marketing brilliant in all of our key markets. But ultimately the buck stops with you in Argentina and Uruguay - acquire, expand and retain the best farms in one of the best farming regions globally.
Who we are looking for:
- A full-funnel revenue thinker, not a channel specialist. You've owned acquisition, expansion, and retention outcomes, not just top-of-funnel demand generation. You think in pipeline and revenue contribution first, achieved through strategically driving brand awareness
- Deeply customer-led. You're energised by time on farm with cattle farmers, and you turn that firsthand understanding into commercial decisions such as messaging, proof points, and channel choices, not just generic content ideas.
- A builder and world-class operator. You will build and lead a high-performing, efficient team, ideally with experience scaling a marketing or growth function in a fast paced environment. You will be comfortable rolling your sleeves up and playing ‘executor’, while also knowing the right time to give space to your team to win (or loose) and learn from that experience
- Genuinely commercial. You’re not just comfortable being measured on a revenue number - you demand it from yourself and your team. You move fast on real bets, you’re allergic to decisions not backed by data, and you thrive on seeing real results in real time.
- First-principles by instinct. You use Halter's global frameworks because they're smart, not because you're told to, and you know exactly when the local market demands something different, and can make that case with evidence, not opinion.
- A strong operator across both brand and demand. You’re equally comfortable in a tone-of-voice conversation and a CAC/ROI conversation, and you’re able to move between the two with ease
- Comfortable with ambiguity. You'd rather own the outcome and figure out the path than wait for a fully specified brief.
- AI-forward as a default operating mode, not a tool you occasionally reach for. You and your team use AI to draft and iterate content, personalise outreach at a scale a human team couldn't match manually, and analyse campaign and funnel data faster than a traditional team would. You treat headcount as a last resort after you've pressure-tested what AI can already do, not the other way around.
WHAT THE ROLE LOOKS LIKE:
- Strategy & ownership: Own the marketing strategy and budget end to end, setting the vision and the plan to take Halter from early-market entry to category leadership and one of our largest revenue markets.
- Organic growth & content. Build content that compounds: SEO-driven farmer resources, owned channels, and organic social that establishes Halter as the trusted voice in cattle, not just a paid acquisition function.
- Events strategy. This sits at the heart of our territory manager regional model. You'll partner with sales leadership to decide which field days, expos, and farmer gatherings actually move pipeline in AU, and how they connect directly into the territory manager's patch and pipeline, not run as a separate marketing calendar.
- Case studies & proof. Build a library of farmer stories and results that do double duty: acquisition proof points for new farmers, and expansion/retention proof points for existing ones.
- Paid traffic. Work with the global Performance Marketing function running paid channels in-region with a sharp eye on customer acquisition costs (CAC) and pipeline contribution, not just reach or impressions.
- Enterprise motion. Support and drive the enterprise/larger-account pipeline in AU specifically, where the buying committee, proof requirements, and sales cycle look different from owner-operator farms.
- Accountability for the numbers: Own and report on pipeline, CAC, brand awareness and the complete revenue picture. Marketing is one of the most critical levers that sits right across the funnel, so it’s expected you will design the marketing strategy around each metric from acquisition through to net dollar retention.
- Brand and tone of voice in-region. Use Halter's global brand as the foundation, and make the judgment calls on how it lands with Argentinian and Uruguayan farmers specifically: language, imagery, humour, what plays and what doesn't in this market.
- Objection handling through stories, not just spec sheets. Build ROI case studies and compelling storytelling, delivered through the right channels at the right point in the funnel, that neutralise the objections AU farmers actually raise (price, proof, switching risk), not generic feature messaging.
OUR BENEFITS:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
OUR OFFICE FIRST APPROACH:
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Flexible PTO
Enjoy company time off during some of the major US Holidays
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google and Harvard alumni
Grow With Us
We are looking for a Senior Software Solutions Engineer in Professional Services (PS) to join our growing team. In this role, you will own the design, development, and delivery of complex technical integrations between our platform and enterprise client systems. You'll operate at the intersection of deep software engineering and customer partnership — leading integration architecture decisions, mentoring junior engineers, and driving technical standards across the PS organization.
The majority of your time is spent writing code, architecting scalable solutions, and solving genuinely hard technical problems. You'll bring an AI-native mindset to everything you build — leveraging LLMs, automation, and modern AI tooling to deliver faster, smarter outcomes for clients and the team. You'll work directly with enterprise clients and internal stakeholders to translate complex business requirements into production-grade software, with direct, visible impact on customer retention and satisfaction.
Day in the Life
Integration & Internal Engineering (50%)
Architect and build robust API integrations between our platform and client HR, payroll, and POS systems
Develop and maintain reusable integration frameworks and shared libraries that accelerate delivery across the team
Own the full software lifecycle — from design and development through testing, deployment, and production support
Build data migration pipelines and CSV transformation solutions for enterprise onboarding
Develop two-way payroll integrations with complex business logic and error handling
Build and deploy custom internal tools that improve team efficiency, integration observability, and customer operations
Own infrastructure-as-code and deployment pipelines using Terraform, GitHub Actions, and related CI/CD tooling — you ship to production, not just to staging
Apply AI-native development practices: using LLMs and AI tooling to accelerate development cycles, generate smarter automation, and build more intelligent solutions for clients and internal teams
Technical Leadership & Mentorship (20%)
Review code and provide technical guidance to junior and mid-level engineers on the PS team
Establish and document engineering best practices, integration patterns, and internal tooling standards
Champion AI best practices across the team — helping others understand when and how to use AI tooling effectively and responsibly
Collaborate with Product and Engineering to surface recurring customer pain points and influence the platform roadmap
Customer & Stakeholder Collaboration (20%)
Lead technical discovery sessions with enterprise clients to define integration scope and requirements
Translate complex business and compliance requirements into clear technical specifications
Serve as the senior technical voice in client conversations — able to communicate architecture decisions confidently to both technical and non-technical audiences
Custom Solutions & Tooling (10%)
Build custom reporting tools, enterprise-grade career site implementations, and AI-assisted automation for customers
Develop internal tooling and dashboards to improve team efficiency, reduce manual work, and scale PS delivery
Who You Are
Engineering Depth:
You write clean, production-quality code and take ownership of what you ship. You think in systems, not just scripts.
AI-Native:
You don't just know AI exists — you actively use it. You're fluent with LLM APIs, prompt engineering, and AI-assisted development workflows, and you have strong instincts around where AI adds genuine value vs. where it introduces risk
Integration Expertise:
Hands-on experience with REST APIs, webhooks, OAuth, and workflow automation platforms (Workato or similar)
DevOps Fluency:
You're comfortable with Terraform, GitHub Actions, and CI/CD pipelines — shipping and maintaining production infrastructure is part of your normal workflow, not an afterthought
Technical Leadership:
You've mentored engineers, led code reviews, and contributed to engineering standards — not just executed tickets
Problem Solving:
You enjoy ambiguous problems and bring structured thinking to novel technical challenges
Communication:
You can hold your own in a technical architecture conversation and turn around and explain the same concept clearly to a non-technical customer
Requirements
5+ years of experience in Solutions Engineering, Solutions Consulting, or a related technical customer-facing role
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Experience designing and consuming REST APIs at scale
Proficiency with infrastructure-as-code (Terraform) and CI/CD pipelines (GitHub Actions or equivalent)
Demonstrated AI-native development practices — active use of LLM APIs, AI tooling, or AI-assisted workflows in prior roles
Familiarity with version control and collaborative development workflows (GitHub)
Experience with workflow automation platforms (Workato, Zapier, or similar)
Must be willing to work during US business hours
Nice to Have
Proficiency in Python and TypeScript/JavaScript; comfortable owning backend services while being capable across the stack
Prior experience in SaaS implementation, professional services, or a customer-facing engineering role
Exposure to HRIS, payroll, or POS system integrations
Experience building and maintaining shared internal developer tooling or libraries
Familiarity with MCP (Model Context Protocol) or agentic AI frameworks
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Tokyo, JP
About the Team
The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution.
This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership.
About the Role
Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams.
As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships.
What You’ll Do
→
Own a portfolio of named strategic accounts
Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities.
→
Drive workflow-led expansion
Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams.
→
Build executive alignment and business cases
Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization.
→
Orchestrate complex account teams
Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays.
→
Create and manage strategic pipeline
Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage.
→
Operate with rigorous sales discipline
Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward.
→
Shape how Miro wins in the enterprise
Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy.
What You’ll Need
10+ years of SaaS sales experience
, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees.
Proven track record of pipeline creation and deal closing through new business acquisition (Self-Sourcing / Outbound) in a B2B environment.
Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders.
Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals.
Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders.
Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling.
Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors.
Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes.
Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams.
AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity.
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
#LI-YN1
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Belgrade, Serbia
We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum.
Key Responsibilities:
Proven ownership of a substantial 24/7 Customer Support operation within iGaming.
Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly.
Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable.
A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls.
Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up.
Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents.
Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance.
Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations.
Requirements:
Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license.
The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately.
Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure.
Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions.
Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT.
Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording.
Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses.
Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case.
Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management.
Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings.
By joining us, you can expect:
Competitive salary with attractive commission structure.
Top tier training provided by industry leading experts.
Opportunity to grow within a fast-expanding international company.
Positive and supportive team environment.
Comfortable office space in central Belgrade.
Private healthcare plan.
Happy hour.
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Limassol, Cyprus
AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform.
This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences.
The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities.
We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality.
A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed.
Key Responsibilities:
1. QA Leadership & Organization
Lead and consolidate existing QA teams into a unified QA organization.
Establish clear responsibilities, ownership, and accountability across QA activities.
Manage, mentor, and develop QA engineers, team leads, and automation specialists.
Evaluate existing team capabilities, identify gaps, and optimize resource allocation.
Establish a culture of critical thinking, proactive problem-solving, and continuous improvement.
Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands.
Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations.
2. End-to-End iGaming Platform Quality
Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including:
Player-Facing Platform
Registration, login, authentication, and account management.
Player onboarding and verification processes.
Deposits, withdrawals, cashier functionality, and payment methods.
Casino and sportsbook player journeys.
Bonuses, promotions, free spins, and loyalty features.
CRM communications, engagement campaigns, and retention flows.
Mobile, desktop, browser, and device compatibility.
UI/UX functionality, usability, and player experience consistency.
Back Office & Operational Systems
Back-office functionality, user permissions, and operational workflows.
Casino and sportsbook management functionality.
PSP integrations, payment routing, and transaction flows.
CRM and bonus configuration and execution.
Reporting, data accuracy, and operational dashboards.
Player account management and customer support tools.
Third-party provider integrations and related operational processes.
Multi-Brand & Multi-Market Environment
Validate functionality across multiple brands, configurations, GEOs, and currencies.
Ensure new brand launches meet defined quality standards.
Identify configuration-related defects and inconsistencies.
Establish reusable testing frameworks that support scalable brand deployment.
3. QA Strategy, Processes & Quality Governance
Define and implement a company-wide QA strategy.
Establish standardized testing methodologies, procedures, and documentation.
Implement risk-based testing and prioritize critical business and player flows.
Define clear testing requirements and acceptance criteria.
Establish release quality gates and measurable go/no-go criteria.
Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage.
Introduce structured root-cause analysis and preventive actions for recurring production defects.
Continuously evaluate testing effectiveness and identify opportunities for improvement.
Maintain visibility over product quality, outstanding defects, and release risks.
4. Automation & AI-Driven Testing
A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI.
Responsibilities include:
Define and execute a practical QA automation strategy.
Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation.
Expand automated regression, API, integration, and end-to-end testing coverage.
Integrate automated testing into development and CI/CD pipelines.
Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies.
Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization.
Reduce manual testing effort where automation can deliver reliable results.
Establish measurable automation targets and continuously assess their effectiveness.
Ensure automated tests are reliable, maintainable, and provide meaningful coverage.
The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency.
5. Release Quality & Production Reliability
Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards.
Establish release-readiness criteria and provide independent QA assessments.
Coordinate testing activities across multiple development teams and projects.
Ensure critical player and operational journeys are validated before production releases.
Establish effective smoke-testing and post-release verification processes.
Monitor production defects and identify recurring quality issues.
Participate in production incident investigations and root-cause analysis.
Drive preventive improvements to reduce production defects and operational disruptions.
Escalate significant quality risks with clear evidence and recommended actions.
6. Operational QA & Cross-Department Collaboration
Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments.
Understand critical business processes and translate operational risks into structured testing requirements.
Establish testing procedures for new integrations, configuration changes, and operational functionality.
Ensure testing covers real-world business scenarios rather than only technical requirements.
Challenge unclear requirements, incomplete solutions, and potentially problematic business logic.
Collaborate with department managers to identify recurring issues and improvement opportunities.
Ensure operational incidents and player complaints contribute to ongoing QA improvements.
7. Quality Analytics & Performance Management
Define and maintain clear QA KPIs and performance dashboards.
Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality.
Track recurring defects and identify underlying patterns.
Analyze production incidents and operational issues to identify systemic weaknesses.
Use data to prioritize QA resources and testing activities.
Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D.
Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability.
Mandatory Experience
6+ years of professional QA experience, including at least 2 years in a QA leadership or management position.
Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider.
Proven experience managing QA engineers and coordinating testing across multiple products or development teams.
Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality.
Demonstrated experience building or significantly improving QA processes and testing frameworks.
Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing.
Practical experience with test automation frameworks and automated testing strategies.
Good understanding of web technologies, APIs, databases, and modern software development practices.
Experience working with Agile development teams and CI/CD pipelines.
Strong analytical capabilities, critical thinking, and structured problem-solving skills.
Ability to independently identify quality risks and challenge technical or business decisions.
Proven ability to prioritize effectively and deliver results in a fast-paced environment.
Strong communication, stakeholder management, and leadership skills.
Hands-on technical capability and willingness to investigate complex issues directly.
AI & Automation Expectations
Practical experience implementing or managing QA automation.
Familiarity with AI-assisted development or testing tools.
Ability to evaluate and introduce AI solutions into QA workflows.
Understanding of the opportunities and limitations of AI-generated tests.
A clear mindset toward reducing repetitive manual work and improving QA productivity through technology.
Technical Knowledge
Experience with several of the following:
Playwright, Cypress, Selenium, or similar automation frameworks.
REST APIs and Postman.
SQL and database validation.
Git and CI/CD pipelines.
Jira, Confluence, TestRail, Xray, or similar tools.
Browser developer tools and network debugging.
JavaScript/TypeScript or other relevant scripting languages.
AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions.
Kafka or other event-driven architectures.
Preferred Qualifications
Experience working for a B2B iGaming platform provider.
Experience managing QA across multiple brands, jurisdictions, or markets.
Experience testing payment systems, casino integrations, and complex bonus engines.
Experience implementing automation and AI-driven improvements with measurable results.
Familiarity with production monitoring, incident management, and quality analytics.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Belgrade, Serbia
Workplace: hybrid
Staff Engineer - Belgrade
We are searching for a Staff Engineer to join our Serbia team that can play a critical role in designing, developing and delivering scalable and efficient software solutions. Serving as a technical leader you’ll help mentor your team members, collaborate with cross-functional teams to guide architectural decisions, setting technical standards and ensuring high code quality across projects.
Your depth of experience will enable you to lead on complex projects, drive innovation, champion best practices to enhance product development and deliver real value for the business and our growing customer base internationally. For this role we will need someone that has a strong mix of hands-on technical work and strategic thinking.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities:
Technical Leadership
Design, build, and maintain highly scalable and reliable systems, ensuring they align with company goals and technical standards.
Define, communicate, and enforce coding standards, design principles, and development methodologies across teams.
Drive architectural decisions and work closely with stakeholders to align on technical strategies and roadmaps.
Project Ownership
Lead complex projects from conception through delivery, coordinating with engineering, product, and design teams.
Identify technical challenges, propose solutions, and proactively mitigate risks to ensure timely delivery.
Own end-to-end performance, security, and reliability of systems and applications.
Mentorship and Collaboration
Mentor and guide junior and mid-level engineers, fostering a culture of continuous learning and professional growth.
Provide constructive feedback during code reviews, helping to improve the overall quality of the codebase.
Collaborate with other engineers and departments to ensure seamless integration of new features and technologies.
Continuous Improvement
Identify and implement best practices, tools, and processes to increase team efficiency, code quality, and system performance.
Conduct root cause analysis of issues and drive long-term improvements.
Stay updated on emerging technologies, bringing innovative solutions and ideas to the team.
Stakeholder Engagement
Act as a bridge between engineering teams and other departments, communicating complex technical concepts in an accessible manner.
Participate in technical discussions with senior leadership and contribute to strategic decision-making.
Gather and address feedback from stakeholders, ensuring alignment with business goals.
Required Qualifications:
10+ years of software development experience, with a strong background in large-scale systems and application architecture.
Proven experience in one or more programming languages, such as Python or Go - our stack is based on Python, Flask, Fast API, AWS etc.
Deep understanding of software design patterns, architecture, and best practices.
Experience with cloud technologies, distributed systems, and microservices architecture.
Knowledge of DevOps practices, CI/CD, and automation.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field.
Strong communication skills with the ability to explain technical concepts to a non-technical audience.
Preferred Qualifications:
Experience in a Tech Lead or Staff Engineer role.
Familiarity with modern frontend frameworks and data engineering best practices.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Turkish-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Turkish
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
German-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
German
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
French-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
French
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard an
Arabic-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Arabic
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Polish-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Polish
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Dutch-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Dutch
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
About Checkr:
Checkr builds a data platform for safe and fair decisions, trusted by over 140,000 companies including Uber, Pennymac, Airbnb, Doordash, and Anthropic.
About the team/role:
The role is Senior Account Executive focused on the insurance industry, requiring deep domain knowledge and relationships within carriers, MGAs, and program administrators. This is a high-ownership, territory-building, market-educating role with full deal lifecycle responsibility, operating like a founder inside a startup but with the resources of an established company.
What You'll Do:
— Own the insurance vertical by defining ideal customer profiles and building repeatable sales motions.
— Leverage existing insurance relationships to accelerate pipeline and shorten deal cycles.
— Manage the entire deal lifecycle from cold outreach to enterprise close.
— Educate the market on Checkr Trust's value in underwriting, loss prevention, and claims risk.
— Navigate complex insurance buying processes involving multiple stakeholders.
— Experiment with AI to improve work efficiencies.
— Collaborate cross-functionally with product, legal, operations, and leadership.
— Achieve ambitious revenue targets.
What We're Looking For:
— 5–7+ years of full-cycle, quota-carrying sales experience with hunting.
— Deep roots and understanding of the insurance industry.
— Experience selling six- or seven-figure deals in complex environments.
— Ability to connect Checkr Trust's solutions to underwriting and risk management problems.
— Experience building pipeline without brand awareness.
— Startup experience or operating with a startup mindset.
— Proven track record of outperforming targets in challenging situations.
— Experience using advanced AI tactics in projects.
— A resilient, ownership-driven, and autonomous mindset.
What We Offer:
— Fast-paced, collaborative environment.
— Learning and development allowance.
— Competitive cash and equity compensation with advancement opportunities.
— 100% medical, dental, and vision coverage.
— Up to $25K reimbursement for fertility, adoption, and parental planning.
— Flexible PTO policy.
— Monthly wellness stipend.
— Hybrid work model with expectation to work 3+ days per week in office hubs (Denver, San Francisco, Nashville, Santiago).
— In-office perks including lunch, commuter stipend, snacks, and beverages.
— Possible relocation stipend for moving to a hub location.
Pay Transparency:
Salary range for remote role is $229,724 to $351,343 USD annually, with location-based adjustments.
Equal Employment:
Checkr is committed to diversity and inclusion, including hiring people impacted by the justice system in accordance with laws such as San Francisco’s Fair Chance Ordinance.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an experienced and operationally sharp Security Operations & Incident Response Analyst (L3) to join Aleph's global IT Security team.
Reporting to the Global CISO, you will be the first line of defence when incidents occur and the engine behind the team's threat detection and response capabilities. You will own the end-to-end incident response process, lead threat hunting and intelligence activities, and manage the vulnerability and identity governance programmes — ensuring Aleph is both able to detect threats quickly and respond to them effectively across a complex, globally distributed environment.
What you'll do:
Incident Response
Own and coordinate the
end-to-end incident response process
: identification, triage, containment, eradication, recovery, and post-incident review (lessons learned).
Serve as the primary point of contact for security incidents escalated from IT Operations, the Security Engineer, and external sources.
Maintain and continuously improve
incident response playbooks
for the most relevant threat scenarios (ransomware, phishing, account compromise, data breach, insider threat, etc.).
Manage the
security incident log and register
: track all incidents, document timelines and actions, and produce trend analysis and reporting for the CISO.
Coordinate with external
SOC or MDR providers
where applicable: review daily reports, validate alert quality, and manage escalation workflows.
Data Breach Management
Lead
data breach investigations
: scope the breach, gather and preserve evidence, assess PII exposure, and coordinate response with Legal, Privacy, and HR.
Produce breach investigation reports with findings, root cause, and recommendations.
Threat Hunting & Intelligence
Conduct
proactive threat hunting
across the environment: develop hypotheses based on threat intelligence, search for indicators of compromise (IoCs), and investigate anomalous behaviour.
Manage the
Threat Intelligence function
: track relevant threat actors, TTPs (MITRE ATT&CK), and sector-specific threat campaigns; integrate intelligence into SIEM/XDR detection rules and hunting queries.
Produce threat intelligence summaries and briefings for the CISO and relevant stakeholders.
Vulnerability Management
Own the
vulnerability management programme
: schedule and execute periodic vulnerability scans across infrastructure, endpoints, and cloud environments.
Analyse scan results, prioritise findings by risk and exploitability, and coordinate remediation with IT Operations within agreed SLAs.
Track remediation progress, produce vulnerability metrics, and report status to the CISO.
Validate remediation effectiveness through re-scanning and spot-checks.
Identity & Access Management (IAM)
Manage
periodic access reviews
: coordinate with system owners and HR to review and certify user permissions across critical systems, ensuring least privilege is maintained.
Oversee the
Privileged Access Management (PAM)
programme: define PAM policies, monitor privileged account usage, and review access rights for administrator-level accounts.
Investigate and respond to identity-related anomalies and access policy violations.
What we are looking for:
3–5 years in a SOC analyst, incident response, or security operations role, with at least 1–2 years at L3 level is a plus.
Experience implementing or managing IAM and PAM solutions
Experience working within international or multinational environments.
Hands-on experience with incident response engagements (internal or consulting) is strongly valued.
Relevant certifications:
GCIH, GCFE, GCFA, CEH, CompTIA CySA+
, or equivalent. OSCP is a plus.
Strong hands-on experience with
SIEM platforms
(alert triage, rule writing, query development) and
EDR/XDR tools
.
Solid knowledge of the
MITRE ATT&CK framework
and its application to threat hunting and incident response.
Experience conducting
vulnerability scans
using tools such as Tenable Nessus, Qualys, Rapid7, or similar.
Familiarity with
IAM and PAM
concepts and platforms (e.g. CyberArk, BeyondTrust, Azure PIM, or equivalent).
Experience with
digital forensics and incident response (DFIR)
methodologies: evidence collection, log analysis, and timeline reconstruction.
Knowledge of
threat intelligence platforms
and feeds (e.g. MISP, VirusTotal, threat intel feeds).
Understanding of
ISO 27001 incident management controls, NIS2 incident reporting obligations, and PCI DSS requirement 12.10
.
Calm and decisive under pressure.
Strong investigative mindset with structured problem-solving approach, excellent documentation skills.
Ability to communicate incident status and findings clearly to both technical teams and executive stakeholders.
Collaborative and proactive, comfortable working asynchronously across time zones.
English
: full professional proficiency (C1/C2) — primary working language.
Spanish
: professional proficiency is a plus.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#Aleph
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role:
Are you an experienced engineer at the stage of your career where, above all, you want to do good?
This role is about using engineering to support fundraising: delighting our donors; helping our fundraisers; getting donations recorded and safely started on their journey to our recipients; telling donors and the public about what happens to their gifts. A bit of website development. A lot of plumbing.
The good news about
this
position:
You will make a difference to people in extreme poverty
You will work independently, with few constraints
You will work directly with lovely people from across our fundraising teams
The trade-offs:
There is only one other fundraising engineer and mostly you will be working on your own
Our technology is a mixture of boring (Laravel, PHP, plain JS, HTML and CSS) and legacy (Salesforce, Wordpress, wrangling CSV files sent by our partners)
We're growing, but this is a role for someone who values depth and impact over a fast title ladder.
The maybe good maybe bad news about the role depending on who you are:
We are all in on AI where it allows us to get more $ to people in extreme poverty
If you want a role where you will be part of a bigger engineering team, working in Python or working on more complex tasks, then please take a look at our
other engineering roles
.
This role is right for you if:
You care about our mission
You agree with
our values
You have the right to work in one of the countries we're able to hire from (you can check the current list
here
).
You're happy working remotely, and taking meetings across East Africa Time and US Eastern Time.
You are happy to travel to meet your colleagues in the US, Europe and Africa a few weeks a year
You are fluent in English
You have 4+ years of engineering experience
You're happy working autonomously: defining what needs doing, doing it, getting it tested and launched, fixing the bugs, and hustling to make progress every day.
You're comfortable being on-call on peak donation days (Giving Tuesday and the last weeks of the year), including owning an incident: working out what matters, communicating with fundraisers, and debugging on legacy and others' code, sometimes when no other engineers are available.
You are happy with our boring and legacy technologies (Laravel, PHP, plain JS, HTML, CSS, Salesforce, Wordpress, SQL, wrangling csv files etc). You don’t have to be experienced in all of them, but you do have to be genuinely happy to use them (many engineers are not…).
You are happy and skilled at working directly with non-engineers on messy, poorly defined, rapidly changing, sometimes boring tasks
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$181,130
Bonus at Target Performance:
15% (~$27,170, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$31,789 in 2025)
Estimated Total Compensation at Target:
$208,300+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£124,370
Bonus at Target Performance:
15% (~£18,656, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~£21,827 in 2025)
Estimated Total Compensation at Target:
£143,026+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$112,350
Bonus at Target Performance:
15% (~$16,853, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$19,717 in 2025)
Estimated Total Compensation at Target:
$129,203+
Annual Benefits Stipend:
$8,453
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
About this specific hiring process
Take-home coding assignment
Live Coding (60 mins)
Systems Design (60 mins)
Project Deep Dive + Behavioral (60 mins)
*It’s possible that there will be adjustments to this interview process. Any changes will be communicated to you during the process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Engineering Manager, Production Engineering - Observability
An overview of this role
You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand
GitLab.com
and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost.
In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable.
What you’ll do
Lead, hire, onboard, and develop a distributed engineering team working asynchronously.
Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively.
Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms.
Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services.
Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing.
Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting
GitLab.com
.
Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions.
Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment.
Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design.
Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions.
Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts.
Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work.
The ability to explain technical tradeoffs to engineering partners and other stakeholders.
Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage.
We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification.
About the team
We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
Osano is looking for a
Demand Generation Manager
to help build and execute programs that create awareness, generate qualified pipeline, and ultimately drive revenue growth.
This is a
hands-on individual contributor role
for someone who enjoys both the strategic and executional sides of demand generation. You'll own campaigns from idea through execution and measurement, working closely with Sales, Marketing, Content, Product Marketing, and Revenue Operations to reach the right audiences with the right message at the right time.
We're looking for someone who is comfortable digging into performance data, experimenting with new approaches, and continuously improving how we generate and convert demand. You'll have meaningful ownership over your programs without direct people-management responsibilities.
What You'll Do
Develop and execute integrated demand generation campaigns and programs end to end to drive qualified pipeline against Osano's revenue goals.
Build multi-channel programs across email, paid media, content syndication, sponsorships, webinars and events, content, organic channels, and account-based marketing.
Own Osano's in-house paid media program across core and emerging channels like Google/Bing search, LinkedIn, YouTube, Reddit, and ChatGPT
Partner closely with Sales to ensure campaigns align with target accounts, pipeline priorities, and the needs of the go-to-market organization.
Collaborate with Product Marketing and Content to develop compelling campaign messaging, offers, and assets for key audiences and stages of the buyer journey.
Work with Revenue Operations to ensure campaigns, lead flows, attribution, and reporting are set up accurately within our marketing and CRM systems.
Monitor campaign performance and pipeline contribution, using data to identify what's working, what isn't, and where we should invest next.
Analyze funnel performance across lead generation, conversion, pipeline creation, and revenue to identify opportunities for improvement.
Develop audience segments and targeted programs based on industry, persona, account characteristics, intent, and buyer behavior.
Test and optimize messaging, channels, creative, audiences, and conversion paths to continually improve campaign performance.
Help develop and refine Osano's account-based marketing strategy and execute programs targeting high-value accounts.
Manage campaign budgets and make recommendations on how to allocate spend based on performance and business priorities.
Partner with Marketing Operations to maintain strong campaign tracking, reporting, and attribution.
Stay current on demand generation trends, channels, and tools, bringing new ideas and experiments to the team.
Share campaign insights and results with Marketing, Sales, and other stakeholders, translating performance data into clear recommendations and next steps.
What We're Looking For
5+ years of experience in demand generation, growth marketing, integrated marketing, or a related B2B marketing role, preferably within SaaS or technology.
Demonstrated experience building and executing integrated campaigns that contribute to pipeline and revenue.
Strong understanding of the B2B buyer journey and how marketing programs influence prospects from initial awareness through opportunity creation.
Experience working across multiple demand generation channels, including email, paid media, content, webinars/events, and ABM.
Hands-on experience running paid search and LinkedIn campaigns in the platforms yourself, not through an agency, with a track record of scaling spend efficiently.
Strong analytical skills with the ability to interpret campaign and funnel data and turn insights into action.
Experience with marketing automation and CRM platforms such as HubSpot and Salesforce.
Familiarity with campaign attribution, funnel metrics, lead management, and pipeline reporting.
Comfortable owning projects independently and moving between strategy and hands-on execution.
Strong project management skills with the ability to manage multiple campaigns, stakeholders, deadlines, and priorities at once.
Collaborative mindset and experience partnering closely with Sales, Revenue Operations, Product Marketing, and Content.
Curious and experimental approach—you enjoy testing ideas, learning from the results, and continuously improving performance.
Clear communicator who can explain both campaign strategy and performance to stakeholders across the organization.
What Success Looks Like
In this role, success isn't measured simply by the number of campaigns launched or leads generated. You'll help Osano build a demand generation engine that consistently reaches the right audiences and translates marketing investment into meaningful business results.
You'll be successful when you're:
Generating qualified pipeline that supports company revenue goals.
Improving conversion throughout the marketing and sales funnel.
Building repeatable, scalable campaigns rather than relying on one-off tactics.
Giving the team clear visibility into campaign and channel performance.
Using data and experimentation to continually improve marketing effectiveness.
Building strong alignment between Marketing and Sales around audiences, campaigns, and pipeline.
Who You Are
You're equal parts
marketer, operator, and problem solver
. You can zoom out to think about campaign strategy and the buyer journey, then zoom in to build, launch, analyze, and optimize the program yourself.
You're comfortable with numbers but don't lose sight of the people behind them. You understand that great demand generation isn't just about producing more leads—it's about creating the right engagement with the right buyers and turning that engagement into sustainable pipeline and revenue.
Most importantly, you're someone who likes to own your work. You don't need a large team beneath you to make an impact; you're energized by rolling up your sleeves, collaborating across the business, and seeing your ideas translate into measurable results.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for an early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a MacBook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Responsibilities:
— Serve as a named resource and partner for customer organizations.
— Build and maintain trusting relationships, acting as a technical resource for day-to-day operational needs.
— Act as a point of contact for any major customer incidents, managing expectations and communications through resolution.
— Analyze customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks.
— Act as the voice of the customer internally to advocate for their needs.
— Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs.
— Provide proactive guidance on Ping's features based on the customer's interests and business objectives.
— Occasionally travel to customer sites and be available for some after-hours or weekend coverage as needed.
— Willingness to be a hands-on contributor.
Qualifications:
— Minimum of 4 years of related experience in Customer Success / Experience.
— Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management.
— Strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions.
— Naturally curious and proactive approach to uncovering adoption blockers and risks.
— Experience with SFDC, Gainsight, or equivalent CRM systems.
— Solid technical understanding of Cloud Solutions.
Salary Range: $76,000 - $95,000 + variable pay
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
— Flexible, collaborative work environment.
— Growing company with innovative, can-do startup values.
— Employee Resource Groups creating a sense of belonging.
— Regular company and team bonding events.
— Competitive benefits and perks.
— Global volunteering and community initiatives.
Benefits:
— Generous PTO & Holiday Schedule
— Parental Leave
— Progressive Healthcare Options
— Retirement Programs
— Opportunity for Education Reimbursement
— Commuter Offset (Specific locations)
Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. They are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
seniorManila, Philippines
Tokyo, JP; Miro handles and uses personal data of job applicants in line with its
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headBelgrade, Serbia; Head of Customer Support (Relocation Provided)
Limassol, Cyprus
ГибридBelgrade, Serbia
УдалённоseniorСША; A relocation stipend may be available for those willing to relocate to a Checkr hub location
ГибридMadrid, Spain; Collaborative and proactive, comfortable working asynchronously across time zones
УдалённоseniorГеография найма не уточнена
Bangalore, India; Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions