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Location: Fort Lauderdale, Fl Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: West Palm Beach, Florida Area Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Braga, Portugal Workplace: onsite David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Representative to join their team in Braga. Position: Customer Service Representative Location: Braga, Portugal Work model: On-site, 100% Employment type: Fixed term (6 months) with possibility of extension / permanent contract. DUTIES AND RESPONSIBILITIES: Handle customer requests by phone related to existing credit products and new financing projects Analyze customer needs to personalize interactions understand expectations reassure customers and propose suitable financing solutions Build and maintain long-term high-quality customer relationships within a relational excellence framework Optimize each interaction both inbound and outbound by identifying and leveraging commercial opportunities Manage assigned customer files in line with internal procedures security standards and compliance requirements demonstrating rigor and integrity. REQUIREMENTS: Native / fluent in French both verbal and written. Fluent in English (minimum B2 level Excellent communication skills with a strong customer-focused mindset Previous experience in a contact center or customer service environment preferred Product or technical support experience considered an advantage Interest in or basic knowledge of electric vehicle charging and sustainable energy solutions Strong troubleshooting skills with the ability to analyze complex issues Adaptability and flexibility in a fast-paced, dynamic environment. OFFER: Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts Monday to Friday: 07:00AM - 07:00PM (Rotational shifts). Saturday: 08:00 AM - 03:00 PM. 2 days off: Sunday and 1 rotational day.

Location: Braga, Portugal Workplace: onsite David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Representative to join their team in Braga. Position: Customer Service Representative Location: Braga, Portugal Work model: On-site Employment type: Fixed term (6 months) with possibility of extension / permanent contract About the role. A fast-growing e-Health platform dedicated to simplifying and improving the daily work of healthcare professionals. The company delivers digital solutions that enhance patient care, streamline workflows, and support healthcare providers through intuitive technology and high-quality service. DUTIES AND RESPONSIBILITIES: Advise healthcare professionals by phone on the use of the software, handling both incoming requests and proactive outbound calls Train users remotely on the company’s services and platform features Ensure fast and efficient handling of customer requests received by email Answer client questions and provide clear guidance on product usage Work closely with sales, marketing, and product teams to ensure full customer satisfaction. REQUIREMENTS: Native / fluent in French (C2) both verbal and written. Fluent in English (minimum B2 level Excellent communication skills with a strong customer-focused mindset Previous experience in a contact center or customer service environment preferred Product or technical support experience considered an advantage Interest in or basic knowledge of electric vehicle charging and sustainable energy solutions Strong troubleshooting skills with the ability to analyze complex issues Adaptability and flexibility in a fast-paced, dynamic environment. OFFER: Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts Monday to Friday: 07:00AM - 05:30PM (Rotational shifts).

Location: Worldwide Workplace: hybrid Department :Hotel / Guest Services Reports to: Guest Services Supervisor   Job Summary   The Guest Services Specialist will be the first point of contact for guests, providing them with a warm and welcoming experience. The primary responsibility of the Guest Services Specialist will be to ensure efficient check-in and check-out processes, handle guest inquiries and requests, and assist in creating a positive guest experience. This role requires excellent communication skills, attention to detail, and the ability to handle guest interactions with professionalism and courtesy. ·       Guest Check-in and Check-out: Greet guests upon arrival, complete the check-in process efficiently, and provide them with information about ship amenities, services, and policies. Handle guest check-outs, process payments, and ensure accurate billing; ·       Guest Service: Provide exceptional customer service to guests, addressing their inquiries, requests, and concerns promptly and professionally. Offer assistance and recommendations to enhance their onboard experience; ·       Guest Relations: Foster positive relationships with guests, engaging in personalized interactions, and actively seeking feedback to continuously improve service delivery. Handle guest complaints or concerns in a timely and effective manner, finding appropriate solutions; ·       Front Desk Operations: Manage the front desk area, including answering phone calls, directing guests to the appropriate ship areas or departments, and maintaining a neat and organized reception area. Handle guest mail, messages, and packages; ·       Cash Handling: Handle guest payments, process credit card transactions, and maintain accurate cash floats. Reconcile daily transactions and ensure proper documentation and adherence to the ship's financial procedures; ·       Administrative Tasks: Maintain accurate guest records, update guest profiles, and handle paperwork related to guest check-ins, check-outs, and other front office transactions. Prepare reports and assist with administrative duties as required; ·       Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns; ·       Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.   Requirements   •                     Previous cruise/river ship experience in a Front Desk/Receptionist role is a must, preferably in a luxury ship . •                     Fluency in English and Turkish and/or Russian and/or German is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages as Turkish or Russian is a plus; •                     Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus; •                     Good communication and interpersonal skills to interact with passengers. And the ability to remain calm and composed under pressure; •                     Strong organizational and multitasking abilities, with a good sense of prioritization and attention to detail; •                     Knowledge of front office operations, including check-in, check-out; •                     Familiarity with shipboard property management systems and other front office software’s, including Otalio and MXP is a plus; •                     Flexibility to work in a 24/7 operational environment, with rotating schedules.   Documentation Requirements   •                     Valid Passport, Valid Seamans Book, STCW Certification   Length of contract : 6 months on / 2 months off   Embarkation in November

Location: Tulsa, OK As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive support for utility and infrastructure projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field services across multiple industries. The 2026 merger with J.D. Hair & Associates further strengthened our capabilities and resources, adding decades of specialized expertise in trenchless, geotechnical, and structural engineering to our core offerings. As a proud member of the Michels Family of Companies, Mi-Tech collaborates with an internationally respected team to deliver integrated, end-to-end engineering, design, and construction solutions that meet the highest standards of quality and performance. As a Lead CAD Technician, you will apply CAD knowledge and expertise to produce detailed drawings with limited guidance from others.  You will have the ability to communicate effectively and professionally, whether verbally or in writing, with clients and team members.  You will lead and manage the preparation of comprehensive drawing packages and project details and review and coordinate work completed by project teams and junior drafters.  You will maintain drafting standards and manage CAD workflows for optimal productivity.  You will have the willingness to teach and/or mentor less experienced team members. Why Mi-Tech, Services, Inc.? Our engineering solutions extend the limits of possibilities in construction We believe client expectations are a baseline we strive to exceed We are a wholly owned subsidiary of Michels Corporation, a global leader in infrastructure construction As a member of the Michels Family of Companies, we are supported by a comprehensive network of specialized services and capabilities Michels invests an average of $5,000 per employee on training each year We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan.  Depending on your positions and location you may participate in a different benefit plan Why you? You have a strong attention to detail You enjoy working on unique and specialized scopes of work You relish new challenges while using state-of-the-art methods and technology You enjoy collaborating and communicating with your teammates You like to know your efforts are noticed and appreciated What It Takes A.S or B.S. degree from an accredited institution in drafting or related field OR equivalent work experience 8+ years of CAD design/drafting experience Proficient user of AutoCAD and AutoCAD Civil 3D Strong knowledge of civil design standards, alignments, profiles, and orthographic projections Working understanding of GIS elements, coordinate systems, spatial data and projections Basic understanding of VBA and simple coding/scripting for process automation Proficient user of Microsoft Office (Excel, Word, Outlook, etc.) Strong critical thinking and problem solving-skills Valid driver’s license and acceptable driving record AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Mülheim, Germany Our client has been developing standard software solutions for ports, port terminals, and logistics service providers for 30 years. Their customers include renowned names such as the Port of Aqaba, BASF, Bayernhafen Group, Port of Beirut, and many more. They digitize operational processes at over 50 locations, making them the market leader in port and terminal management solutions. About the role: Own a defined portfolio of existing customers for our procurement solutions. Focus on strong relationships, clear intake and specification of change requests, self-directed coordination with Delivery, and customer-facing demos and workshops. Coding is not required—what matters is a solid technical understanding (high-level software architecture, integrations, data flows) and strong written communication. You are the reliable liaison between the customer and Engineering Key responsibilities Primary point of contact for assigned procurement customers; drive topics, timelines and outcomes with ownership. Change Requests: capture and refine requirements (use cases, acceptance criteria), coordinate quoting and delivery, track through customer acceptance. Technical liaison: clarify functional/technical details with Engineering; review specs for clarity; read or sketch simple high-level architecture/flow diagrams (e.g., data flows, API sequences). Presales & enablement: run demos, workshops, and short user guides/how-tos. Ticket and escalation management: prioritize, set expectations, and communicate transparently (e.g., via Jira/Confluence). Support expansion within existing accounts (modules/CRs), maintain a concise personal forecast pipeline, and provide regular internal status updates. Documentation: write clear specifications, decision notes, and clean handovers to Delivery. Requirements Fluent German, written and spoken. Solid English. 2+ years in Account Management, Customer Success or Consulting in B2B software (ideally Procurement/Source-to-Pay/RFQ/RFP). Strong ownership, structured working style, and reliable stakeholder communication. High-level technical understanding: modern software architectures (e.g., client/server, web- and API-based systems, on-prem vs. hosted), integration patterns and data flows; comfortable collaborating with Engineering (user stories, acceptance criteria). Practical use of AI tools in daily work (e.g., document condensation, ticket summaries, research, analyses). Tools: Jira/Confluence, MS Office. Willingness to travel within Germany; regular presence in Mülheim (hybrid) Nice to have Experience with procurement processes (S2P, RFx, approval workflows). Ability to read or roughly sketch simple diagrams/models (sequence/flow diagrams, high-level ER overviews). Ability to read SQL result sets (to validate lists/reports). Exposure to on-prem customer environments at user/project level (no admin responsibility). Benefits A key role with visible impact on customer satisfaction and project success. Short decision paths, real ownership, professional team. Hybrid work and flexibility within the role. Individual development.

Location: United States- Chicago, Illinois Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: · Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems. · Identifies parts, supplies and repair items as necessary for equipment maintenance and repair. · With minimal instruction, performs maintenance as per industry standards. · Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures. · May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. · Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes · Documents work performed in service reports, and applicable management systems. · Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems. · Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment. · Completes and conducts on-the-job training and technical self-study programs for career development. · Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · High School Graduate or equivalent (GED). · Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry. · Must be able to use basic hand tools and specialized tools as appropriate. · Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs · Daily travel required. (Local to Chicagoland area). Desirable KSAs: · Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment. · Exposure to programmable logic controllers, field devices, and electrical drive and motor systems. Competencies: · Communications · Customer Focus · Personal Discipline · Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery ​ ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $36.78 — $47.03 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Location: Braga, Portugal Workplace: hybrid David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French speaking Customer Service Representative to join their team in Braga . Position: Customer Service Representative Location: Braga, Portugal Work model: Hybrid Employment type: Fixed term (6 months) with possibility of extension / permanent contract DUTIES AND RESPONSIBILITIES: Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems Foster positive relationships by delivering prompt and courteous support Support customer satisfaction and long-term engagement by ensuring effective resolution of issues Maintain a professional and empathetic approach in all customer interactions Work collaboratively with colleagues and leadership to achieve team objectives Share insights on recurring challenges and suggest opportunities for process or service improvements REQUIREMENTS: Native / fluent in French (C2) both verbal and written. Fluent in English (minimum B2 level Previous experience in customer service would be advantageous Strong verbal and written communication skills across various platforms (phone, email, chat, social media) Basic understanding of customer service principles and the ability to follow standard procedures Ability to handle technical inquiries and troubleshoot common issues with guidance Ability to quickly learn new software and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment Organized, detail-oriented, and able to manage multiple tasks simultaneously Willingness to learn and adapt in a fast-paced or evolving support environment OFFER: Working schedule: Monday to Friday, 7AM-7PM, rotating schedule Opportunity to work with a leading global travel & tourism brand Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts.

Location: Guangzhou, China 关于我们 我们以玩家体验为核心，专注于创新与高性能的技术开发。作为Riot中国在研项目组的一员，你将与多元化团队协作，面向全球玩家开发和优化新一代游戏服务。我们鼓励持续学习和开放交流，为工程师提供成长与挑战并存的环境。如果你热爱技术，有志于高并发与分布式挑战，欢迎加入我们，共同打造未来的游戏体验。 岗位职责 负责游戏服务端功能模块的开发与维护，保障服务稳定、高效与安全； 实现和优化服务端核心系统，包括用户数据、战斗逻辑等相关支撑模块； 持续改进服务端性能，定位并解决线上和测试环境中的技术问题； 参与服务端相关工具开发，提高开发与运维效率； 与客户端、策划等多团队协作，高效推动功能实现与体验落地； 跟踪主流服务端技术动态，并将优秀实践和新技术应用到项目中。 任职要求 本科及以上学历，2年以上服务端开发经验，计算机相关专业优先； 熟悉C++、Java或Golang等主流服务端编程语言，有扎实的编码和调试能力； 熟悉高并发、分布式系统、常用中间件（如消息队列、缓存、数据库等）的开发与优化； 能够独立负责细分模块或业务功能的开发、测试及维护； 具备良好的分析和问题定位能力，能高效响应并解决线上业务问题； 善于跨团队沟通与合作，把控开发进度，确保需求高质量落地； 有持续学习和自我提升意识，关注行业新技术动态。 用工性质：与专业人事服务公司FESCO Adecco签订劳动合同.

Location: New York, United States Opportunity Brunswick Group is seeking an experienced hands-on Service Delivery Manager to lead our helpdesk across our Americas offices, based in our New York office. The successful candidate will provide strong leadership and direction to a distributed support team, ensuring a high level of service delivery, consistency, and customer satisfaction across the region. This role requires an individual with proven management experience in a professional services environment, a deep understanding of ITIL principles, and the ability to work closely with senior stakeholders to align ICT services with business needs. The Service Delivery Manager will report to the Group Head of ICT Service Delivery and play a key role in shaping regional service strategy and performance. Our Work in ICT We are an internal service provider supporting Brunswick’s 27 global offices. ICT consists of several core teams: Service, Infrastructure, Applications, and PMO. Our Security team works in close partnership with ICT, ensuring alignment on policy, process, and delivery. Key Responsibilities include: Lead and manage the New York–based ICT service team, ensuring delivery of exceptional support across all U.S. offices. Oversee regional ICT service performance, ensuring quality of service, and continual improvement. Serve as the primary escalation point for regional issues, providing hands-on guidance and ensuring timely, high-quality resolutions. Partner with the global ICT leadership team to align processes, reporting, and standards across all regions. Manage regional ICT budgets, and spend controls, ensuring efficiency and alignment with business priorities. Maintain strong relationships with senior stakeholders, ensuring transparent communication and service visibility. Conduct regular service reviews, including reporting on KPIs, incident trends, and user satisfaction. Vendor and supplier management for the Americas region, including contract performance and service improvement planning. Oversee the Joiners, and Leavers processes, ensuring effective onboarding and offboarding experiences. Mentor and develop team members, fostering a culture of accountability, ownership, and professional growth. Knowledge, Skills, and Abilities Minimum 5 years’ experience in an ICT Helpdesk Desk management role, ideally within a professional service or consultancy environment. Proven track record of managing medium-sized teams across multiple office locations. Strong leadership presence with the ability to engage and influence senior management and articulate complex issues clearly. Hands-on technical knowledge of Microsoft 365 and Entra ID (Azure Active Directory), Microsoft Azure, and Intune. Familiarity with audio and video conferencing tools such as Microsoft Teams and Zoom. Strong understanding of security threats, compliance, and best practice principles. Experience with vendor and supplier management. Strong analytical and reporting skills, including use of dashboards, and KPI metrics. Experience in budgeting and cost management at a regional level. Excellent communication and interpersonal skills, with a proactive and service-oriented approach. Why Join Us Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development. The successful applicant will be eligible for the following compensation and benefits package: Base Pay: The annual base compensation range for this role is $150,000 - $160,000 . The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education. Bonus Eligibility: Annual discretionary bonus contingent upon individual and firm-wide performance. Benefits: Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts. Office Policy: At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week. *The ICT team is required to be on-site 5 days each week.* The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email americasaccommodations@brunswickgroup.com . About Brunswick Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes. Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity. Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world. Brunswick is an equal opportunity employer.  All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.

Location: Ireland - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: We are seeking a talented Senior Professional Services Consultant to join our Professional Services team. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess. As a Professional Services Consultant, you will play a leading role in shaping our customer’s initial experience and paving the way for their long-term success. Your Impact: Leading individual customer engagements, and participating in or leading larger global customer rollouts. Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements. Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and Wrike’s professional services offerings. Tracking and maintaining accurate client records and key milestones using Wrike, Salesforce, and other systems. Managing successful completion of customer engagements while achieving critical success metrics. Advocating for the customer and assisting in the prioritization of new product features Collaborating with Wrike’s Product team and other internal stakeholders to identify short-term solutions to issues/requests and influence Wrike's product roadmap. Ensuring smooth hand-offs before and after professional services engagements by working closely with internal cross-functional teams Represent the DACH region with cultural and language fluency (German native speaker required). Mentoring junior members of the Wrike team. Possess qualities that make a good Wriker: Critical thinker, generally curious — a true problem solver Passionate about learning and improving every day, and motivated to excel Open to feedback; coachable Strong team player; tendency to put others first Self-starter with strong ownership skills, willing to go above and beyond the job description Creative and innovative Your Qualifications: 3+ years in consulting and customer facing roles. Experience in project management and former certifications as (Agile, PMI, Lean, etc.) is a plus. Ability to quickly understand customer’s complex processes and needs, and assist them in defining clear goals, to ensure a successful implementation of Wrike Extensive understanding of and ability to apply change management principles Thorough expertise in one industry or in critical customer segments such as Marketing/Creative, IT, Professional Services, PMO Ability to dive into technical discussions as needed and present on complex digital transformation options and strategies. Ability to collaborate cross functionally with Sales to evolve account plans that include ongoing professional services support. Excellent verbal, presentation and written communication skills Effective communication across all levels of an organization, particularly executive stakeholders Ability to manage difficult audiences and complex client relationships with finesse and poise. Ability to provide thought leadership and knowledge of industry best practices to guide customers in complex organizations. Firm sense of accountability and ownership of work Deep understanding of the DACH market and fluency in German. Superior personal organization and time management skills Customer-centric, energetic person with extensive consulting skill set Strong interpersonal skills: positive, engaging, friendly, empathetic, tactful and level-headed under pressure and in difficult situations. Standout Qualities: Relevant university degree Experience working in a SaaS environment Ability to position Wrike into an existing integrated ecosystem Team Dynamics: As part of our Professional services team, you will play a key role in sustaining our core values which make working at Wrike fun, challenging, and a place for career-defining work: Fail Gloriously | No Egos | One Wrike | Embrace Change Fearlessly | Best Ideas Win. Benefits & Perks: 25 days of paid vacation Pension scheme Life Insurance plan Health Insurance Income Protection Parental leave (26 weeks paid for birth mothers, 4 weeks for non-birth parents) Bike to Work scheme What’s Next? Interview with a Recruiter Technical interview Cultural interview Your recruitment buddy will be Arjola Stejskal , Talent Acquisition Specialist #LI-AS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Iberia, Spain; Lisbon; Montreal Workplace: remote ABOUT YOU   We are seeking a Tech Lead to own the architecture, integrations, and technical direction for systems that bridge Xsolla’s platform with external backend gaming service providers.   This role requires strong technical leadership, deep understanding of game backend ecosystems, and the ability to design scalable integration workflows across multiple platforms. You will guide a team delivering high-impact features that unify services.     ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Lead technical strategy and architecture for integrations with third-party backend gaming service providers. Design robust, scalable solutions that connect external game backend services with Xsolla’s ecosystem. Act as the primary subject-matter expert on backend gaming systems, including identity, inventory, entitlements, progression, matchmaking, and social features. Collaborate with external provider teams and internal Xsolla product/engineering groups to align APIs, workflows, and use cases. Ensure secure, reliable, and efficient data flows across all integration surfaces. Mentor engineers, lead code reviews, and promote best practices in software architecture. Improve observability, monitoring, and deployment stability across integrated systems. Requirements Deep understanding of game backend systems and services (identity, entitlements, inventory, progression, matchmaking, etc.). Proven experience designing integrations between large-scale platforms or distributed systems. Proven experience SDK/API design skills and experience with microservices architectures. Familiarity with cloud-native environments, CI/CD pipelines, and DevOps practices. Excellent communication, cross-team collaboration, and technical leadership skills. Nice to Have Background in gaming infrastructure, live game operations, or high-load server systems. Experience working with SDK-driven integrations or external technical partners. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers The listed range is specific to Spain and varies based on factors such as location and experience

Location: Estonia - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. We are seeking a talented Senior Professional Services Consultant to join our Professional Services team. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess. As a Professional Services Consultant, you will play a leading role in shaping our customer’s initial experience and paving the way for their long-term success. Your Impact: Leading individual customer engagements, and participating in or leading larger global customer rollouts. Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements. Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and Wrike’s professional services offerings. Tracking and maintaining accurate client records and key milestones using Wrike, Salesforce, and other systems. Managing successful completion of customer engagements while achieving critical success metrics. Advocating for the customer and assisting in the prioritization of new product features Collaborating with Wrike’s Product team and other internal stakeholders to identify short-term solutions to issues/requests and influence Wrike's product roadmap. Ensuring smooth hand-offs before and after professional services engagements by working closely with internal cross-functional teams Represent the DACH region with cultural and language fluency (German native speaker required). Mentoring junior members of the Wrike team. Possess qualities that make a good Wriker: Critical thinker, generally curious — a true problem solver Passionate about learning and improving every day, and motivated to excel Open to feedback; coachable Strong team player; tendency to put others first Self-starter with strong ownership skills, willing to go above and beyond the job description Creative and innovative Your Qualifications: 3+ years in consulting and customer facing roles. Experience in project management and former certifications as (Agile, PMI, Lean, etc.) is a plus. Ability to quickly understand customer’s complex processes and needs, and assist them in defining clear goals, to ensure a successful implementation of Wrike Extensive understanding of and ability to apply change management principles Thorough expertise in one industry or in critical customer segments such as Marketing/Creative, IT, Professional Services, PMO Ability to dive into technical discussions as needed and present on complex digital transformation options and strategies. Ability to collaborate cross functionally with Sales to evolve account plans that include ongoing professional services support. Excellent verbal, presentation and written communication skills Effective communication across all levels of an organization, particularly executive stakeholders Ability to manage difficult audiences and complex client relationships with finesse and poise. Ability to provide thought leadership and knowledge of industry best practices to guide customers in complex organizations. Firm sense of accountability and ownership of work Deep understanding of the DACH market and fluency in German. Superior personal organization and time management skills Customer-centric, energetic person with extensive consulting skill set Strong interpersonal skills: positive, engaging, friendly, empathetic, tactful and level-headed under pressure and in difficult situations. Standout Qualities: Relevant university degree Experience working in a SaaS environment Ability to position Wrike into an existing integrated ecosystem Team Dynamics: As part of our Professional services team, you will play a key role in sustaining our core values which make working at Wrike fun, challenging, and a place for career-defining work: Fail Gloriously | No Egos | One Wrike | Embrace Change Fearlessly | Best Ideas Win. Benefits & Perks: 28 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health Insurance (Employees + Dependents) Life Insurance Plan Utility Allowance (30 EUR/month, subject to taxation) Fitness plan (800 EUR/year) Full-remote & On-demand access to Co-working space What’s Next? Interview with a Recruiter Technical interview Cultural interview Your recruitment buddy will be Arjola Stejskal , Talent Acquisition Specialist #LI-AS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. We are seeking a talented Senior Professional Services Consultant to join our Professional Services team. In this role, you will have the opportunity to work with some of the best consulting minds, who bring varied industry experience and work management prowess. As a Professional Services Consultant, you will play a leading role in shaping our customer’s initial experience and paving the way for their long-term success. Your Impact: Leading individual customer engagements, and participating in or leading larger global customer rollouts. Driving end-to-end customer onboarding, including the Discovery, Design, Configuration, Rollout, and Adoption Monitoring for these engagements. Supporting the sales team with more complex scoping requirements and presenting the value of Wrike and Wrike’s professional services offerings. Tracking and maintaining accurate client records and key milestones using Wrike, Salesforce, and other systems. Managing successful completion of customer engagements while achieving critical success metrics. Advocating for the customer and assisting in the prioritization of new product features Collaborating with Wrike’s Product team and other internal stakeholders to identify short-term solutions to issues/requests and influence Wrike's product roadmap. Ensuring smooth hand-offs before and after professional services engagements by working closely with internal cross-functional teams Represent the DACH region with cultural and language fluency (German native speaker required). Mentoring junior members of the Wrike team. Possess qualities that make a good Wriker: Critical thinker, generally curious — a true problem solver Passionate about learning and improving every day, and motivated to excel Open to feedback; coachable Strong team player; tendency to put others first Self-starter with strong ownership skills, willing to go above and beyond the job description Creative and innovative Your Qualifications: 3+ years in project management, consulting and customer facing roles. Formal certifications in project management methodologies (Agile, PMI, Lean, etc.) Ability to quickly understand customer’s complex processes and needs, and assist them in defining clear goals, to ensure a successful implementation of Wrike Extensive understanding of and ability to apply change management principles Thorough expertise in one industry or in critical customer segments such as Marketing/Creative, IT, Professional Services, PMO Ability to dive into technical discussions as needed and present on complex digital transformation options and strategies. Ability to collaborate cross functionally with Sales to evolve account plans that include ongoing professional services support. Excellent verbal, presentation and written communication skills Effective communication across all levels of an organization, particularly executive stakeholders Ability to manage difficult audiences and complex client relationships with finesse and poise. Ability to provide thought leadership and knowledge of industry best practices to guide customers in complex organizations. Firm sense of accountability and ownership of work Deep understanding of the DACH market and fluency in German. Superior personal organization and time management skills Customer-centric, energetic person with extensive consulting skill set Strong interpersonal skills: positive, engaging, friendly, empathetic, tactful and level-headed under pressure and in difficult situations. Standout Qualities: Relevant Master’s degree (MBA or similar) Experience working in a SaaS environment Ability to position Wrike into an existing integrated ecosystem Team Dynamics: As part of our Professional services team, you will play a key role in sustaining our core values which make working at Wrike fun, challenging, and a place for career-defining work: Fail Gloriously | No Egos | One Wrike | Embrace Change Fearlessly | Best Ideas Win. Why Join Wrike? 25 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays What’s Next? Interview with a Recruiter Technical interview Cultural interview Your recruitment buddy will be Arjola Stejskal , Talent Acquisition Specialist #LI-AS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Athens, Greece Workplace: none David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Dutch-speaking Customer Representative to join their teams in Greece. Position: Customer Service Representative Location: Athens, Greece Work model: On-site, 100% (possibility of Work From Home, performance depedent and upon finalizing onsite training) Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from clients / guests Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication. Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners. REQUIREMENTS: Native/fluent in Dutch & fluent in English (at least B2 level), both oral and written Ability to identify, apply and explain your product and/or service expertise with clarity Ability to cover morning, weekend and afternoon shifts on rotation with colleagues Tech savvy and full proficiency with MS Office products Working schedule: shift rotation, Monday to Sunday, from 09 AM - 12 AM (midnight). 2 days off per week. BENEFITS: Excellent remuneration package based on experience, skills and performance Relocation support Be part of a dynamic and creative team with positive and friendly atmosphere 25 days’ annual leave per year Meal allowance Guidance and tools to reach your full potential And many more! And many others!

Location: Athens, Greece; Thessaloniki, Greece; Heraklion, Greece; Larissa, Greece; Patras, Greece Workplace: fully David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Dutch-speaking Customer Representative to join their teams in Greece. Position: Customer Service Representative Location: Remote, Greece Work model: Remote Employment type: Full-time DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from clients / guests Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication. Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners. REQUIREMENTS: Native/fluent in Dutch & English (at least B2 level), both oral and written Ability to identify, apply and explain your product and/or service expertise with clarity Ability to cover morning, weekend and afternoon shifts on rotation with colleagues Tech savvy and full proficiency with MS Office products Based in Greece with stabile internet connection Working schedule: shift rotation, Monday to Sunday, from 09 AM - 12 AM (midnight). 2 days off per week. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere 25 days’ annual leave per year Meal allowance Performance bonus Guidance and tools to reach your full potential And many more!

Location: Dhahran, Saudi Arabia Eram Talent is seeking a knowledgeable Technical Construction Advisor to join our Advisory Services team. In this role, you will provide expert guidance and support to clients throughout the construction process, ensuring that projects are executed efficiently and effectively. As a Technical Construction Advisor, you will leverage your extensive experience in the construction industry to advise on best practices, technical specifications, and regulatory compliance. The selected resource will provide advisory support across construction project design, delivery, and execution for institutional-grade logistics facilities. The expected commitment is 2–3 days per week over a 12-month period. Responsibilities: Oversight and guidance throughout warehouse construction projects Technical review and recommendations during design and execution Advisory on turnkey construction design, procurement, and contracts Guidance related to 3PL operator requirements and operational efficiencies Provide technical advice and support on construction projects, ensuring adherence to best practices and standards. Evaluate project plans, specifications, and designs to identify potential issues and recommend improvements. Conduct site visits to assess construction progress and compliance with technical requirements. Prepare technical reports and documentation to support project decision-making. Requirements Bachelor's degree in Engineering or a related field. 15–20 years of experience in the design and delivery of institutional grade-A logistics facilities across EMEA and the GCC Strong knowledge of utilities, infrastructure, sustainability initiatives, and ESG compliance Proven experience working with turnkey construction design and contract structures Previous exposure to major 3PL operators, understanding their operational standards and facility requirements Excellent communication and interpersonal skills. Ability to work collaboratively with diverse teams and stakeholders. Strong problem-solving skills and attention to detail. Familiarity with project management methodologies is an advantage.