Location: Los Angeles, USA
As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that want to achieve maximum developer and player value. We guide development, smash through obstacles, and push projects across the finish line while making sure that our teams are sustainable and have a great collaborative environment.
As a
Technical Producer II
on the Riot Infrastructure team, you'll drive direction and delivery across the platforms the rest of Riot ships on: live game services in every region, internal tools Rioters build to do their jobs, and a fast-growing set of AI workloads. Much of the work ahead is extending those platforms to support emergent or underserved use cases, and you'll help decide what that should look like. You'll partner closely with engineering leads across Infrastructure and the teams across Riot who depend on what we deliver.
Responsibilities:
Help shape product experiences that make it easier for teams to build, deploy, operate, and scale systems globally.
Provide input on how our platforms need to evolve as AI adoption accelerates.
Support all development phases of infrastructure products, platforms, services, and operational experiences.
Own requirements for your problem area: what to build, what "good" looks like, and how we'll know we got there.
Work with engineering to design against user requirements, evaluate trade-offs, and pressure-test implementations.
Coordinate dependencies and escalate risks and blockers appropriately, with context and a proposed path forward.
Use customer feedback, product signals, test results, and operational data to validate problems and drive priorities.
Monitor product and service health, including user experience, cost, usage, performance, and operational effort, and help turn signals into improvements.
Improve team practices and product feedback loops so decisions are clearer, delivery is more predictable, and customer experience is more consistent.
Required Qualifications:
4+ years of experience as a technical producer, product manager, or project manager, or in a comparable role supporting a technical product, platform, or service.
Bachelor's degree in computer science or a related field, or equivalent experience.
Competent understanding of technical systems, tools, and engineering practices in at least one relevant infrastructure or platform area.
Ability to understand technical requirements and how technical choices affect reliability, operations, and developer and player experience.
Ability to set product and technical requirements within a defined space and evaluate designs or architecture against those requirements.
Ability to identify and explain technical tradeoffs and their cost, operational, and customer impact to a technical and non-technical audience.
Demonstrated judgment in facilitating technical decisions with engineering, infrastructure, and game-team leadership.
Experience owning a roadmap, product plan, or execution plan through more than one stage of the product lifecycle, including launch and post-launch improvement.
Ability to define success criteria and use feedback, metrics, and operational data to guide prioritization and delivery.
Strong written and verbal communication and follow-through with partners and customers.
Desired Qualifications:
Experience with infrastructure, cloud, developer tooling, or live-service products.
Demonstrated judgment in facilitating technical decisions with engineering, infrastructure, and game-team leadership.
Experience serving engineers, game developers, or other internal customers and incorporating their feedback into product decisions.
Experience improving developer productivity, operational quality, or self-service for a central platform.
Experience applying data, experimentation, automation, or AI-enabled workflows to deliver customer value or improve efficiency.
Experience working across infrastructure and game teams in a globally distributed, high-scale, or live-service environment.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Washington DC
About the department
The Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development.
What you'll do
The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare’s top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Success and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements.
Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs.
Responsibilities
Serve as primary technical support contact.
Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities.
Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
Ability to travel up to 25% of the time.
Ability to work one weekend every quarter.
Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
Understand client sentiment, own internal and customer facing escalations, and provide product support.
Ensure support tickets are solved in a timely manner.
Maintain and expand working technical knowledge of Cloudflare products.
Single threaded owner of technical support issues, working with backend teams as needed.
Work with global TAM’s to ensure coverage on critical issues.
Ensure rapid Incident response.
Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.
Examples of desirable skills, knowledge and experience
Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
Experience in security products and technologies (e.g Firewall, IPS, DDoS).
Experience in system integration and multi-vendor environments & data center deployments.
Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Have the business acumen of working with Fortune 500 companies and their leadership team.
Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.
Compensation
Compensation may be adjusted depending on work location.
For Washington D.C. based hires:
Estimated annual salary of $$99,000-136,000$$
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Stockholm, Stockholm, Sweden
AI Engineer
As an AI Engineer, you will help build and scale the AI infrastructure used across EQT Real Estate, enabling investors and operators to create and remix tools ranging from process automation to advanced analytics and interactive applications. You will work directly with users, own projects end-to-end and help turn successful experiments into shared platform capabilities.
About the AI team
The team builds the technological foundations that allow people across EQT Real Estate to apply AI directly to their work. We partner closely with investors and operators, building across voice, web and chat surfaces and connecting models to the systems, data and tools required to solve real business problems.
About the role
You will build AI products and platform capabilities from idea through production. Projects are intentionally small enough for one person to own end-to-end, with business users building alongside the team rather than handing over fully formed requirements. The role combines rapid experimentation with the engineering judgment required to make the strongest ideas reliable, reusable and scalable.
• Build AI tools alongside users: identify work that should be easier, collaborate on a first useful version and learn from how it performs in real-world use.
• Prototype and ship agentic systems that run on EQT Real Estate’s in-house AI harness.
• Turn unstructured, business-critical material into agent-ready information that people and downstream systems can use.
• Connect internal systems, vendor products, APIs and data sources so AI systems can access the information and tools they need.
• Help turn patterns from successful experiments into shared platform capabilities that can scale across teams and geographies.
• Own projects independently while working closely with a senior infrastructure engineer on the platform and technical foundations beneath them.
About you
You are an experienced software engineer who is already absorbed by what modern models can do and eager to discover what they can do inside real work. You are comfortable with ambiguity, value fast feedback and enjoy the point at which an experiment becomes useful enough to deserve robust engineering.
Essential
• Strong software engineering skills, including practical experience with Python and modern application development.
• Hands-on experience building with language or multimodal models, model APIs, retrieval systems, agents or related AI tooling.
• Experience working with APIs, databases, backend services, data pipelines or cloud infrastructure.
• An experimental mindset paired with sound engineering judgment about what needs to become reliable, observable and maintainable.
• Clear written and verbal communication skills, with the ability to build directly with non-technical colleagues and explain technical concepts simply.
• Ability to take ownership of loosely defined problems and move quickly from idea to a useful working product.
Nice to have
• Experience building or operating agentic systems in production.
• Experience developing reusable AI platform capabilities or internal developer tooling.
• Exposure to investment, real estate or other data-intensive business environments. Real estate experience is not required.
What we offer
This is a hands-on role in a small team with significant ownership and direct exposure to the people using what you build. You will have a senior engineering colleague to learn from while independently taking projects from experimentation to production. The environment favors fast feedback, simple explanations and the shortest distance between an idea and something people can use.
Inclusion at
EQT
Our vision for EQT employees is to build high performing & engaged teams. Our competitive edge comes from fostering an environment where every individual feels valued, empowered, and motivated to drive business impact. Our commitment to inclusion is not just about fairness; We understand and believe that being a great place to work drives the best performance.At EQT, inclusion is a business imperative and it's embedded into our talent strategy, decision-making, and culture to ensure that every individual and team operates at their full potential. By doing so, we unlock better collaboration, stronger innovation, and superior investment outcomes.
About EQT
EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of more than three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has €354 billion in total assets under management (€195 billion in fee-generating assets under management) as of 30 September 2026, within four business segments – Private Capital, Infrastructure, Real Estate and Secondaries.
With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does.
The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 2,200 employees.
More info:
www.eqtgroup.com
Follow EQT on
LinkedIn
,
X
,
YouTube
and
Instagram
Location: Mumbai, India
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an Enterprise Account Executive, Industries - BFSI to pioneer Anthropic's enterprise AI adoption across India's banking, financial services, and insurance sector. You will build our presence from the ground up, securing transformative deals with leading banks, NBFCs, insurers, and fintechs, and establishing Anthropic as their trusted AI partner for digital transformation. You will navigate the complex, regulated environment of Indian financial institutions and position Claude as the AI solution that drives both efficiency and innovation while maintaining the highest standards of safety and reliability. As one of our first industry specialists in India, you will shape our BFSI go-to-market strategy and build the playbook for how Anthropic serves financial institutions, working closely with global teams while adapting our approach to local market dynamics. This position is based in Bangalore, Mumbai, or NCR, with travel across India.
Key responsibilities
Establish Anthropic's enterprise presence across India's BFSI sector, including public and private sector banks, NBFCs, insurers, asset managers, and fintechs
Develop BFSI-specific strategies that account for RBI, IRDAI, and SEBI requirements, data localization needs, and sector compliance standards
Build relationships with key stakeholders, including CXOs, Chief Risk and Compliance Officers, digital transformation leaders, and innovation heads at India's top financial institutions
Create the India BFSI playbook for enterprise AI adoption, documenting successful approaches that can scale across the region
Own end-to-end sales cycles for complex, multi-stakeholder enterprise deals, often involving board-level decisions
Drive strategic expansion within lighthouse accounts that can serve as references for the entire BFSI industry
Navigate procurement processes unique to Indian financial institutions, including vendor risk assessments, rate contracts, empanelment procedures, and multi-year agreements
Collaborate with system integrators and consulting partners who often influence technology decisions at banks and insurers
Co-innovate with customers to develop BFSI use cases, from vernacular customer service and fraud detection to credit underwriting and automated compliance reporting
Understand sector-specific challenges such as financial inclusion, legacy core banking modernization, and data security in regulated environments
Position AI strategically within the context of Digital India initiatives and financial sector modernization programs
Ensure successful deployments that can scale from proof-of-concept to enterprise-wide implementation
Partner with global product teams to prioritize features critical for Indian financial institutions, such as multi-language support, data residency, auditability, and integration with local systems
Collaborate with legal and compliance teams to navigate India's evolving AI and data protection regulations
Provide market intelligence on competitive dynamics, pricing expectations, and emerging BFSI use cases unique to India
Build internal alignment between Anthropic's global strategy and India's market requirements
Minimum qualifications
15+ years of enterprise sales experience in the Indian market, with a proven track record of closing large, complex deals, ideally across BFSI sector
Deep understanding of how Indian financial institutions operate, including decision-making processes, budget cycles, and stakeholder dynamics
Experience selling transformational technology (Cloud, AI/ML, Digital Transformation platforms) to Indian enterprises
Established relationships with senior executives across banks, NBFCs, insurers, or fintechs
Understanding of the Indian regulatory landscape, including RBI, NSE, IRDAI, and SEBI requirements, data protection laws, and sector-specific compliance
Consultative selling expertise, with the ability to position AI as a strategic business driver rather than just a technology solution
Complex deal structuring experience, including multi-year contracts, phased deployments, and outcome-based pricing
Technical acumen to engage credibly with CTOs, architects, and data science teams
Cross-cultural communication skills to work effectively with both Indian stakeholders and global teams
Entrepreneurial mindset and the ability to build a market from scratch with limited local resources initially
Patient yet persistent approach to long enterprise sales cycles, while maintaining momentum
Preferred qualifications
Experience selling directly into large Indian banks, insurers, or financial conglomerates
Relationships with Indian system integrators such as TCS, Infosys, Wipro, and HCL, particularly their BFSI practices
Familiarity with Indian business groups and conglomerates, and how decisions flow within these complex organizations
Track record of first-in-market roles or launching new products in India
Domain expertise in areas critical to Indian financial services, such as UPI payments, core banking systems, KYC/AML compliance, Aadhaar integration, or insurance underwriting
Knowledge of government initiatives such as Digital India and their impact on financial sector technology adoption
Experience navigating public sector bank and PSU sales processes is a plus
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - India
AI/ML Solution Architect
Education & Assessment Platforms
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries.
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Machine (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Role Overview
About the work
We design and deliver AI systems that governments and large education programmes can actually run: curriculum-aligned item generation, paper assembly, handwriting OCR, rubric grading, and teacher-in-the-loop review. The work is already live as practice assessment in India and is being built as a national exam platform in Rwanda, with further country programmes behind it.
We are hiring a Solution Architect who sits between discovery and delivery. You will turn messy workshop notes and ministry requirements into architecture a team can build, secure, cost, and operate — RAG and multi-agent systems, LLM-as-judge pipelines, and the cloud/LLMOps layer underneath.
You will
Own solution design from first workshop to a delivery-ready blueprint (services, data stores, trust boundaries, cost, ops).
Architect LLM pipelines: generation, retrieval over curriculum knowledge graphs, standards/duplication/quality judges, constraint-based paper assembly.
Design human + AI workflows with audit, segregation of duties, cycle-pinned config, and no student PII in model calls.
Choose and govern models, prompts, eval gates, and fallbacks (including OCR: Azure primary, secondary fallback).
Shape the Azure/AWS platform: identity, networking, LLMOps/MLOps, observability, and sovereign-hosting constraints.
Run client workshops, write POVs and architecture packs, and stay accountable until the system is in production.
About the work
Pratham International programmes sit at the intersection of pedagogy, public systems, and production AI. The pattern is consistent across countries; the constraints change.
Anytime Testing Machine (ATM) — India, practice and feedback
End-to-end assessment for real classroom conditions: generate curriculum-aligned items, digitise handwritten answers (often photographed on a phone), grade against rubrics, and return feedback a teacher reviews before it reaches the learner. Built for high pupil–teacher ratios, mixed language (e.g. Hindi + English), and uneven connectivity. Pilots have already reached thousands of learners, including Second Chance (women returning for Grade 10). Model quality is measured against expert golden sets, not vendor slides.
National assessment automation
A government-grade exam platform. Phase 1 is item authoring and print-ready paper composition before the exam window. Phase 2 is script intake, OCR at national volume, AI-assisted grading with human confirmation on the pilot, results export, and monitoring/evaluation reporting. Subjects span core and elective streams across the curriculum. Design rules that do not exist in a typical SaaS product: cycle-pinned configuration, embargoed papers, hash-chained audit trails, and integration with national student information and assessment management systems.
Curriculum knowledge graphs
Structured retrieval corpora (concepts + worked examples) that ground generation and judging. This is the standing public-knowledge exception in an otherwise closed exam system, and the seed of a broader education DPI conversation.
AI in TaRL and teacher support
AI tools that help teachers group and teach by learning level, with an RCT-shaped evidence bar. Same product family: human agency stays in the loop; the model is a capacity multiplier.
Country programmes and the three-year direction
Adapt the same engine to new ministries, languages, and exam rules (Kenya and other Global South programmes are in scope). The longer bet is a learning and credentialing engine that recognises competence beyond a single syllabus.
This is not a chatbot brief. It is constrained generation, retrieval, judging, document AI, workflow, and public-sector operations.
Why this role exists
Most enterprise AI dies between the workshop and production. We need one person who owns that gap: someone who can sit with NESA, C4IR, Pratham pedagogy, and engineering in the same week, and leave behind a blueprint the delivery team can execute without inventing policy.
The target profile is a practising AI/ML Solution Architect — not a pre-sales slide owner, and not an infra-only platform engineer. The person should have done all three of these:
Designed GenAI / NLP solutions, PoCs, and client workshops, and can talk to research-grade issues (eval, agent safety, prompt-injection, model-specific behaviour).
Owned the AI platform: LLMOps, MLOps, DevSecOps, SRE habits, cloud migration, and FinOps.
Taken messy discovery and turned it into Azure-centred RAG and multi-agent designs that a security team will accept.
Key Responsibilities
Discovery → architecture
Lead solution workshops with programme, ministry, and engineering stakeholders.
Convert half-formed requirements into service cuts, data stores, sequence diagrams, decision gates, and open-question lists with owners.
Write architecture decision records. When the docs disagree (they will), force a decision instead of coding both.
AI system design
Design LLM jobs as contracts: inputs, JSON schema, temperature, persist prompt hash / model / tokens / latency.
Architect generation grounded in structured curriculum blueprints and knowledge-graph retrieval, not "ask the model for a maths paper."
Design LLM-as-judge banks (cognitive-level, relevance, difficulty, language, fairness, standards, duplication, blueprint compliance) with thresholds, one-repair rules, and golden-dataset release gates.
Design hybrid assembly: constraint solver first, model only on ties and layout exceptions.
Design document AI: primary OCR provider, secondary fallback provider, confidence routing, de-identification before any grading call.
Specify eval: inter-rater agreement, rubric-band exact match, first-pass item acceptance, cost per paper cycle.
Platform, trust, cost
Own the reference architecture on the chosen cloud platform(s): identity, RBAC + segregation of duties, private networking, key management, object storage for scans, vector index, data warehouse for monitoring/evaluation reporting.
Draw trust boundaries. Student PII never crosses the model gateway. Prompts are curriculum + knowledge-graph + blueprint content only.
Put FinOps on the design: token budgets, OCR cost caps, degradation behaviour when a cap is hit, model routing.
Specify LLMOps/MLOps: prompt/version registry, eval regression as a release gate, observability, rollback.
Design for sovereign hosting and exam-cycle operations (embargo, watermarking, append-only audit, cycle-pinned configuration).
Delivery and thought leadership
Stay with the build through the first production cycle. Architecture that cannot be implemented is unfinished work.
Produce POVs, sequence packs, and workshop artefacts that can be reused in the next country.
Mentor tech leads on where the model should stop and the workflow should start.
Success in the first two quarters
First 30 days — Orient
Complete architecture walkthroughs of every live/in-flight system with the current engineering leads; document current state (services, data stores, trust boundaries) as-is, not as-designed
Meet every active stakeholder group once: engineering, programme/domain leads, and any external partner or government-side counterpart
Inventory all open technical decisions and disagreements in existing specs; log each with current owner (if any) and status
Identify the single highest-risk unresolved design question and flag it upward
Day 60 — Diagnose
Produce a current-state architecture diagram covering every major pipeline: data flow, model/LLM touchpoints, storage, and identity/access boundaries
Assign an owner and target resolution date to every open contradiction identified in month 1
Draft a v1 reference architecture for one representative end-to-end workflow: service breakdown, data stores, identity/access model, model gateway placement, and a first-pass cost estimate
Day 90 — Commit
v1 reference architecture is reviewed and accepted by engineering and relevant stakeholders (not just self-signed)
Can walk any core pipeline end-to-end from memory and name every data store, every quality/eval gate, and every trust boundary in it
At least one architecture decision record is published for a previously-contested design question, with the decision forced rather than left open
A first cost model exists for the reference architecture, with at least one identified lever for reducing spend if usage scales
Day 120 — Harden
Core pipeline components (generation, retrieval, judging/eval, or equivalent stages for this domain) have documented contracts: defined inputs/outputs, schema, and logged metadata (model, version, cost, latency)
An evaluation harness exists for at least one component, with a defined pass/fail threshold
A release gate exists that can block a bad prompt, model, or config change from reaching production
Day 150 — Extend
The next major system phase or capability is specified to the same rigor as the first: trust boundaries, failure modes, fallback behavior, and cost caps documented before build starts
FinOps guardrails are in place for at least one production workload: budget ceilings, degradation behavior when a cap is hit, and a routing or fallback strategy
Day 180 — Generalize
A reusable design pattern or adaptation pack exists, separating what is fixed in the architecture from what varies by deployment context (e.g. language, hosting environment, external-system integration, content/domain rules)
At least one engineering or technical lead has been mentored on where model-based logic should stop and deterministic/workflow logic should take over
A second production-readiness review (security, cost, or operations) has been passed on a system this person designed or substantially redesigned
Qualifications and Experience
Must have
8+ years building software or data/AI systems, with recent experience as a Solution Architect, AI/ML Architect, or Principal/Staff Engineer with end-to-end architecture ownership.
Shipped at least one production AI/ML system — RAG, multi-agent, LLM-as-judge, or a comparable classical ML/NLP pipeline at scale — that passed a real security, cost, and operations review, not just a pilot or a slide deck.
Can produce a delivery-ready architecture blueprint: services, data stores, IAM, failure modes, evaluation strategy, and cost model — detailed enough that engineering isn't guessing at intent.
Deep cloud experience on Azure and/or AWS: comfortable defending a landing-zone design, private-endpoint architecture, and a real monthly compute/inference/OCR spend.
Fluent in Python, with hands-on experience in both classical ML (model training, evaluation, feature pipelines) and how LLM APIs, embeddings, and vector search actually behave under production load.
Comfortable running a room with non-engineers — domain specialists, IT stakeholders, monitoring/evaluation teams — and translating fluently in both directions.
Strong written English; this role's output is documentation that functions as a binding technical contract.
Strongly preferred
Azure AI (AI Foundry / OpenAI / Document Intelligence), plus one of AWS (Bedrock, SageMaker) or GCP (Vertex, BigQuery).
LLMOps / MLOps: prompt + model versioning, MLflow or equivalent, eval harnesses, CI that can block a bad prompt.
Document AI / OCR at volume; handwriting and low-quality scans, not only clean PDFs.
RAG over structured knowledge (graphs, ToS, textbooks) and hybrid search, not only naive chunking.
Education, assessment, public sector, or other high-audit domains (health, finance, identity).
Certifications: Azure Data Scientist / Azure Solutions Architect; AWS SAA, ML Specialty, or Data Analytics Specialty.
Experience with agent security: tool-use limits, DLP on egress, prompt-injection evaluation that is model-specific.
FinOps discipline. You have killed a design because it would not survive the token bill.
Nice to have
Microsoft Fabric, Databricks, Semantic Kernel / Microsoft Agent Framework, MCP (Model Context Protocol) tool integration for agentic workflows.
Constraint solvers or exam-blueprint / item-bank systems for automated test assembly.
Multilingual generation and feedback, including code-mixed language pairs (e.g. Hindi–English, Spanish–English, or similar).
Experience standing up golden/eval datasets with subject-matter experts.
Prior work with government data systems, data-sharing agreements, or in-country/sovereign hosting requirements.
What this role is not
Not a research-only post. Publications help; shipping is the job.
Not a pure platform/SRE hire. Infra is part of the design, not the whole design.
Not a prompt engineer who hands off “the architecture” to someone else.
Not a people manager of a large team on day one — you influence through artefacts and reviews.
How we will assess you
We value transparency and respect your time. Our hiring process is designed to evaluate both hands-on technical depth and architectural judgment through practical, real-world tasks.
Stage 1: Application & Knockout Screening
Submit your CV alongside key screening responses
Artefact — send two of: architecture note, eval design, runbook, ADR. Slides without decisions do not count.
Stage 2: Initial Conversation (30 mins)
An introductory screen covering your background, project context and baseline alignment.
An opportunity for you to ask questions about our technical roadmap, partner ecosystem, and vision.
Stage 3: Practical Take-Home Written Assessment (2–3 hours)
Design exercise on a constrained generation + judge + human-review pipeline (we will use a sanitised exam-authoring brief). We want trust boundaries, eval, and cost, not a model-name dump.
Stage 4: Deep-Dive Technical & System Architecture Walkthrough
Walkthrough of a system you shipped: what failed in review, what you changed, what it costs to run.
Stage 5: Final Stakeholder & Vision Alignment
Final conversation with key technical leadership and program stakeholders.
Employment Details
Function: Solutions / Architecture
Reports to: Head of Technology / CTO
Expected Start Date: Immediate
Location: India (remote-first; travel to client workshops as needed)
Experience: 8–13 years (strong 6–8 considered if you have shipped production GenAI)
Engagement: Full-time
Remuneration: Based on candidate’s experience and skillset
Flexibility to work across timezones: Our team spans Latin America to Southeast Asia. Early mornings or late evenings can be a regular part of the rhythm
Why join us?
Impact at Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy
Innovation at the intersection of Education and Technology:
Lead the charge in redefining learning and learning processes through technology. You will contribute to the design and development of cutting-edge learning tools and AI-driven initiatives, ensuring EdTech isn’t just a buzzword, but a scalable solution for global equity.
A Culture of Growth and Evidence:
At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team:
You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of “Every Child in School and Learning Well.”
Inclusive and Collaborative Environment:
Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Pratham International is an equal opportunity employer and encourages all qualified people from diverse backgrounds to apply for positions within our organisation, regardless of race, gender, disability or any other status.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems.
ROLE
We’re looking for a Senior Security Engineer to join our Engineering & Data team. In this role, you’ll be responsible for a wide variety of topics:
- Security Engineering & Guardrails: Architect, construct, and maintain automated security guardrails and paved paths to foster secure-by-default development environments.
- Shift-Left Architecture Guidance: Collaborate with development teams during the early ideation and design phases to embed secure coding practices and architecture from inception.
- Continuous & Automated Assessment: Develop automated, continuous assessment capabilities that replace manual reviews and scale seamlessly across the business unit.
- Hands-on Code Contribution: Work directly alongside engineers to contribute code for security fixes and paved-path solutions, ensuring security remains the simplest route.
- Self-Service Tooling: Partner with developers to build scalable, self-service security tools that empower teams to detect and remediate risks independently.
- Preventive & Detective Controls: Implement robust preventive and detective controls to deliver ongoing assurance rather than point-in-time security checks.
- Strategic Collaboration & Incident Response: Drive long-term security strategy with key stakeholders while actively participating in periodic on-call rotations for incident support.
- AI-Driven Security Innovation: Utilize AI technologies and methodologies to streamline threat detection, accelerate security evaluations, and advance scalable system protection.
PROFILE (MUST HAVE)
- 5+ years of experience troubleshooting systems, analyzing logs, and automating complex tasks via command-line tools
- 5+ years of experience identifying security vulnerabilities, assessing risks, and constructing mitigation strategies
- 5+ years of hands-on experience with scripting, software development, and security-focused code reviews across standard programming languages
- Demonstrated expertise in recognizing industry-standard security vulnerabilities, understanding threat vector patterns, and applying effective remediation techniques
- Proven track record in a leadership or guidance role, such as a technical lead, mentor, or engineering team lead
- Proficiency in applying threat modeling and comprehensive risk identification methodologies
- Proven track record securing microservices, service-oriented architectures, and web services
- Experience with identity provider servers and authentication protocols (such as OAuth2, OIDC, SAML)
- Experience with penetration testing (pentest) and vulnerability assessments
- Self-starter with strong ownership, accountability, and ability to work autonomously and collaboratively across teams and organizations in a fast-paced environment.
PROFILE (NICE TO HAVE)
- Advocate for security standards with clarity and empathy.
- Familiarity with AI/ML workflows and agents.
OUR STACK
Terraform, Kubernetes, Prometheus, ArgoCD, CircleCI, GitHub Actions, Atlantis, Grafana, Claude Code, Trivy, Conftest / OPA, AWS IAM Identity Center (SSO), Okta, AWS Secrets Manager, AWS KMS, AWS WAFv2, AWS Shield, AWS ACM, AWS GuardDuty, Sealed Secrets, Kyverno, cert-manager
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Sofia, Sofiya, Bulgaria
About us
Constructor Labs
is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer.
Our
EdTech practice
produces research that runs in production. AI-supported remote proctoring is in use at the Irish Aviation Authority, Princess Nourah University and Saudi Electronic University, and our course delivery platform is used by CERN, EPFL, MariaDB and Acronis. For industry clients, we build tailored BSc, MSc and PhD pipelines, L&D operating models, AI upskilling programmes and customer training systems.
Constructor Labs Solutions (CLS)
is our client-facing systems integrator for the education and research sector, launching in September 2026. It brings audit and consultancy, content, platform, talent and R&D services together under a single contract, an offer few providers make to education buyers today. Delivery is orchestrated across several Constructor organizations: CUB, Nexford, Nexademy, EBAC, Constructor Labs and Constructor Tech. Our aim is to become the go-to systems integrator for education in EMEA by 2029.
The role
You will open EMEA markets for Constructor Labs Solutions as a quota-carrying individual contributor. The role rests on an established network among universities, online education providers, EdTech vendors and corporate L&D and research buyers, and on your ability to convert that network into signed engagements.
You will work with the marketing and delivery teams to build pipeline, establish the CLS brand and develop a case-study library. Supporting you are a credible research institution, named production references, an existing Constructor and Constructor Tech client base, and delivery capability across five service lines that can be combined into a single proposal.
The sales motion is consultative. Engagements typically open with a low-risk paid diagnostic (Technology Landscape Assessment, Curriculum Gap Analysis or Learning Strategy Advisory), which you then convert into a multi-line implementation or managed-service mandate. Initial engagements start at around €150–250K in lifetime value and grow from there. Sales cycles in public higher education run six to twelve months, so you will manage a long-cycle institutional funnel alongside faster corporate L&D deals.
Reporting and scope
Reports to:
Director of Sales & Marketing, Constructor Labs Solutions (shared with the Constructor Labs GM during Phase 1).
Level:
Director, individual contributor. You will join an established sales team.
Territory:
EMEA, with initial focus on DACH (Germany, Austria, Switzerland) and the UK and Ireland. Named accounts agreed quarterly.
Segments:
traditional and online universities, EdTech providers and platform vendors, corporate L&D and corporate academies, research-intensive organizations, and publicly funded research programmes.
Portfolio:
all five CLS service lines, namely Audit & Consultancy, Content, Platform, Talent and R&D Services.
Day-to-day, you will work with the Audit & Consultancy Practice Head on scoping, with Nexademy on content propositions, with Constructor Tech on platform architecture, and with the Labs' principal investigators, who join client conversations to provide subject-matter credibility. Knowing which expert belongs in which conversation is central to the role.
What you will do
Pipeline generation.
Around 70% of your time is spent on outbound activity: your own network, conference presence, sector associations, procurement frameworks and targeted account campaigns, supported by marketing.
Reference accounts.
Sign the first reference clients in EMEA and develop each one into a published case study, an active sponsor and a source of introductions.
Discovery and scoping.
Map the client's learning or research operating model and quantify the problem in their own measures: cost per course, time to accreditation, completion rates, time-to-hire, research throughput. Shape a diagnostic that leads to a defined follow-on engagement.
Conversion to implementation.
Own the transition from paid diagnostic to multi-line mandate, with a target of converting half of all audit engagements.
Proposals and bids.
Assemble proposals across the five service lines with the practice heads, price them against the finance model and qualify them against margin floors. Lead RFP and framework responses, including public-sector tenders in Germany and the UK.
Stakeholder coverage.
Engage rectors, deans, CIOs, heads of digital learning, procurement, works councils, CLOs, HR directors and research directors. Maintain at least three engaged contacts on every opportunity above €200K.
Partner channel.
Recruit and manage regional partners, resellers, agencies and academic networks that extend reach beyond your direct coverage.
Quota and forecasting.
You carry an annual new-business quota, with quarterly KPIs covering pipeline coverage, audit conversion, average engagement value and blended margin. Maintain weekly pipeline hygiene in the CRM, submit a forecast you can defend, and flag slippage as soon as you see it.
Market feedback.
Report what EMEA buyers procure and what they decline, and how our pricing compares with Instructure, D2L, Cornerstone and the generalist integrators, so that the service catalogue can be adjusted.
External representation.
Speak at sector events and contribute to thought leadership alongside our principal investigators, building recognition for CLS among education buyers in your region.
Targets and KPIs
The role carries a quota set on net-new signed bookings (total contract value) in your territory, with a six-month ramp and a quarterly review:
Net-new signed bookings (TCV)
Reference clients signed
Average engagement value
Audit-to-implementation conversion
Blended gross margin on signed work
New qualified opportunities created
Forecast accuracy
What you bring
Network in the sector.
Eight or more years selling into education, research or corporate learning in EMEA, preferably DACH and/or the UK, with decision-maker relationships you can open within the first 90 days. You should be prepared to discuss your top 15 target accounts and the route into each.
A closing record in complex services.
Consistent achievement against a quota of €1M or more in professional services, consulting, systems integration or enterprise EdTech, covering six-figure deals, multi-stakeholder buying groups and six- to twelve-month cycles.
Consultative selling.
Experience selling scoped engagements whose deliverables were defined jointly with the client, and fluency in a recognized methodology such as MEDDIC, Challenger or Command of the Message.
Domain credibility.
The ability to hold a substantive conversation with a pro-vice-chancellor about digitalization, a CLO about competency frameworks or a research director about co-funded projects, together with a working understanding of how universities and research organizations buy: budget cycles, committee approval, procurement frameworks and public tender rules.
Comfort in an early-stage unit.
Experience building a territory or a new offering from a standing start, and the ability to sell a service catalogue that is still being completed.
Languages.
Business-fluent
German
and
English
. Both are required, since public education buyers in DACH contract in German.
Commercial discipline.
Rigorous CRM and forecasting practice, and a readiness to qualify out early rather than carry unlikely deals.
Professional integrity.
You will represent a research institution to universities and public bodies, so commitments made during the sales process must be ones delivery can meet.
Nice to have
Experience selling into publicly funded research programmes, or EU and national grant-co-funded projects (Horizon Europe, Innovate UK, BMBF).
Working knowledge of the LMS/SIS landscape and its incumbents — Instructure, D2L, Cornerstone, Moodle, SAP SuccessFactors.
Experience with UK public procurement frameworks (Crown Commercial Service, JISC) or German public tendering (VgV, e-Vergabe).
Background in the education practice of a systems integrator, Big Four firm or consultancy.
Prior success selling talent, recruitment or academic content services.
French, Italian or Dutch as a third language.
An existing speaking profile in the education or L&D community.
Location and travel
Candidates must be based in Europe and hold an existing, unrestricted right to work in their country of residence.
Relocation is not offered for this position:
the network the role depends on should already be in the market.
Preferred bases are Germany, Switzerland, Bulgaria or the UK. The role is remote or hybrid, with regular time in Bremen and at the London commercial hub. Expect travel of up to 40% within EMEA for client meetings, tenders and sector events, plus occasional travel to other Constructor locations.
What we offer
Base salary and commission
, weighted approximately 60/40 at on-target earnings, with accelerators above 100% of quota. The band is competitive for a Director-level individual contributor in DACH or the UK and depends on location and experience.
A guaranteed ramp
across the first two quarters while the pipeline is built.
Commission on margin as well as revenue
, so that well-scoped work is rewarded ahead of discounted work.
Access to our researchers
, including principal investigators, CERN-level data scientists, and education methodologists who will join your client meetings.
An existing reference base
, including named proctoring and platform deployments.
Influence over the offering.
As the key commercial voice in these markets, you will shape a service catalogue that is not yet fixed.
Location: London, England, United Kingdom
About us
Constructor Labs
is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer.
Our
EdTech practice
produces research that runs in production. AI-supported remote proctoring is in use at the Irish Aviation Authority, Princess Nourah University and Saudi Electronic University, and our course delivery platform is used by CERN, EPFL, MariaDB and Acronis. For industry clients, we build tailored BSc, MSc and PhD pipelines, L&D operating models, AI upskilling programmes and customer training systems.
Constructor Labs Solutions (CLS)
is our client-facing systems integrator for the education and research sector, launching in September 2026. It brings audit and consultancy, content, platform, talent and R&D services together under a single contract, an offer few providers make to education buyers today. Delivery is orchestrated across several Constructor organizations: CUB, Nexford, Nexademy, EBAC, Constructor Labs and Constructor Tech. Our aim is to become the go-to systems integrator for education in EMEA by 2029.
The role
You will open EMEA markets for Constructor Labs Solutions as a quota-carrying individual contributor. The role rests on an established network among universities, online education providers, EdTech vendors and corporate L&D and research buyers, and on your ability to convert that network into signed engagements.
You will work with the marketing and delivery teams to build pipeline, establish the CLS brand and develop a case-study library. Supporting you are a credible research institution, named production references, an existing Constructor and Constructor Tech client base, and delivery capability across five service lines that can be combined into a single proposal.
The sales motion is consultative. Engagements typically open with a low-risk paid diagnostic (Technology Landscape Assessment, Curriculum Gap Analysis or Learning Strategy Advisory), which you then convert into a multi-line implementation or managed-service mandate. Initial engagements start at around €150–250K in lifetime value and grow from there. Sales cycles in public higher education run six to twelve months, so you will manage a long-cycle institutional funnel alongside faster corporate L&D deals.
Reporting and scope
Reports to:
Director of Sales & Marketing, Constructor Labs Solutions (shared with the Constructor Labs GM during Phase 1).
Level:
Director, individual contributor. You will join an established sales team.
Territory:
EMEA, with initial focus on DACH (Germany, Austria, Switzerland) and the UK and Ireland. Named accounts agreed quarterly.
Segments:
traditional and online universities, EdTech providers and platform vendors, corporate L&D and corporate academies, research-intensive organizations, and publicly funded research programmes.
Portfolio:
all five CLS service lines, namely Audit & Consultancy, Content, Platform, Talent and R&D Services.
Day-to-day, you will work with the Audit & Consultancy Practice Head on scoping, with Nexademy on content propositions, with Constructor Tech on platform architecture, and with the Labs' principal investigators, who join client conversations to provide subject-matter credibility. Knowing which expert belongs in which conversation is central to the role.
What you will do
Pipeline generation.
Around 70% of your time is spent on outbound activity: your own network, conference presence, sector associations, procurement frameworks and targeted account campaigns, supported by marketing.
Reference accounts.
Sign the first reference clients in EMEA and develop each one into a published case study, an active sponsor and a source of introductions.
Discovery and scoping.
Map the client's learning or research operating model and quantify the problem in their own measures: cost per course, time to accreditation, completion rates, time-to-hire, research throughput. Shape a diagnostic that leads to a defined follow-on engagement.
Conversion to implementation.
Own the transition from paid diagnostic to multi-line mandate, with a target of converting half of all audit engagements.
Proposals and bids.
Assemble proposals across the five service lines with the practice heads, price them against the finance model and qualify them against margin floors. Lead RFP and framework responses, including public-sector tenders in Germany and the UK.
Stakeholder coverage.
Engage rectors, deans, CIOs, heads of digital learning, procurement, works councils, CLOs, HR directors and research directors. Maintain at least three engaged contacts on every opportunity above €200K.
Partner channel.
Recruit and manage regional partners, resellers, agencies and academic networks that extend reach beyond your direct coverage.
Quota and forecasting.
You carry an annual new-business quota, with quarterly KPIs covering pipeline coverage, audit conversion, average engagement value and blended margin. Maintain weekly pipeline hygiene in the CRM, submit a forecast you can defend, and flag slippage as soon as you see it.
Market feedback.
Report what EMEA buyers procure and what they decline, and how our pricing compares with Instructure, D2L, Cornerstone and the generalist integrators, so that the service catalogue can be adjusted.
External representation.
Speak at sector events and contribute to thought leadership alongside our principal investigators, building recognition for CLS among education buyers in your region.
Targets and KPIs
The role carries a quota set on net-new signed bookings (total contract value) in your territory, with a six-month ramp and a quarterly review:
Net-new signed bookings (TCV)
Reference clients signed
Average engagement value
Audit-to-implementation conversion
Blended gross margin on signed work
New qualified opportunities created
Forecast accuracy
What you bring
Network in the sector.
Eight or more years selling into education, research or corporate learning in EMEA, preferably DACH and/or the UK, with decision-maker relationships you can open within the first 90 days. You should be prepared to discuss your top 15 target accounts and the route into each.
A closing record in complex services.
Consistent achievement against a quota of €1M or more in professional services, consulting, systems integration or enterprise EdTech, covering six-figure deals, multi-stakeholder buying groups and six- to twelve-month cycles.
Consultative selling.
Experience selling scoped engagements whose deliverables were defined jointly with the client, and fluency in a recognized methodology such as MEDDIC, Challenger or Command of the Message.
Domain credibility.
The ability to hold a substantive conversation with a pro-vice-chancellor about digitalization, a CLO about competency frameworks or a research director about co-funded projects, together with a working understanding of how universities and research organizations buy: budget cycles, committee approval, procurement frameworks and public tender rules.
Comfort in an early-stage unit.
Experience building a territory or a new offering from a standing start, and the ability to sell a service catalogue that is still being completed.
Languages.
Business-fluent
German
and
English
. Both are required, since public education buyers in DACH contract in German.
Commercial discipline.
Rigorous CRM and forecasting practice, and a readiness to qualify out early rather than carry unlikely deals.
Professional integrity.
You will represent a research institution to universities and public bodies, so commitments made during the sales process must be ones delivery can meet.
Nice to have
Experience selling into publicly funded research programmes, or EU and national grant-co-funded projects (Horizon Europe, Innovate UK, BMBF).
Working knowledge of the LMS/SIS landscape and its incumbents — Instructure, D2L, Cornerstone, Moodle, SAP SuccessFactors.
Experience with UK public procurement frameworks (Crown Commercial Service, JISC) or German public tendering (VgV, e-Vergabe).
Background in the education practice of a systems integrator, Big Four firm or consultancy.
Prior success selling talent, recruitment or academic content services.
French, Italian or Dutch as a third language.
An existing speaking profile in the education or L&D community.
Location and travel
Candidates must be based in Europe and hold an existing, unrestricted right to work in their country of residence.
Relocation is not offered for this position:
the network the role depends on should already be in the market.
Preferred bases are Germany, Switzerland, Bulgaria or the UK. The role is remote or hybrid, with regular time in Bremen and at the London commercial hub. Expect travel of up to 40% within EMEA for client meetings, tenders and sector events, plus occasional travel to other Constructor locations.
What we offer
Base salary and commission
, weighted approximately 60/40 at on-target earnings, with accelerators above 100% of quota. The band is competitive for a Director-level individual contributor in DACH or the UK and depends on location and experience.
A guaranteed ramp
across the first two quarters while the pipeline is built.
Commission on margin as well as revenue
, so that well-scoped work is rewarded ahead of discounted work.
Access to our researchers
, including principal investigators, CERN-level data scientists, and education methodologists who will join your client meetings.
An existing reference base
, including named proctoring and platform deployments.
Influence over the offering.
As the key commercial voice in these markets, you will shape a service catalogue that is not yet fixed.
Location: Bremen, Germany
About us
Constructor Labs
is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer.
Our
EdTech practice
produces research that runs in production. AI-supported remote proctoring is in use at the Irish Aviation Authority, Princess Nourah University and Saudi Electronic University, and our course delivery platform is used by CERN, EPFL, MariaDB and Acronis. For industry clients, we build tailored BSc, MSc and PhD pipelines, L&D operating models, AI upskilling programmes and customer training systems.
Constructor Labs Solutions (CLS)
is our client-facing systems integrator for the education and research sector, launching in September 2026. It brings audit and consultancy, content, platform, talent and R&D services together under a single contract, an offer few providers make to education buyers today. Delivery is orchestrated across several Constructor organizations: CUB, Nexford, Nexademy, EBAC, Constructor Labs and Constructor Tech. Our aim is to become the go-to systems integrator for education in EMEA by 2029.
The role
You will open EMEA markets for Constructor Labs Solutions as a quota-carrying individual contributor. The role rests on an established network among universities, online education providers, EdTech vendors and corporate L&D and research buyers, and on your ability to convert that network into signed engagements.
You will work with the marketing and delivery teams to build pipeline, establish the CLS brand and develop a case-study library. Supporting you are a credible research institution, named production references, an existing Constructor and Constructor Tech client base, and delivery capability across five service lines that can be combined into a single proposal.
The sales motion is consultative. Engagements typically open with a low-risk paid diagnostic (Technology Landscape Assessment, Curriculum Gap Analysis or Learning Strategy Advisory), which you then convert into a multi-line implementation or managed-service mandate. Initial engagements start at around €150–250K in lifetime value and grow from there. Sales cycles in public higher education run six to twelve months, so you will manage a long-cycle institutional funnel alongside faster corporate L&D deals.
Reporting and scope
Reports to:
Director of Sales & Marketing, Constructor Labs Solutions (shared with the Constructor Labs GM during Phase 1).
Level:
Director, individual contributor. You will join an established sales team.
Territory:
EMEA, with initial focus on DACH (Germany, Austria, Switzerland) and the UK and Ireland. Named accounts agreed quarterly.
Segments:
traditional and online universities, EdTech providers and platform vendors, corporate L&D and corporate academies, research-intensive organizations, and publicly funded research programmes.
Portfolio:
all five CLS service lines, namely Audit & Consultancy, Content, Platform, Talent and R&D Services.
Day-to-day, you will work with the Audit & Consultancy Practice Head on scoping, with Nexademy on content propositions, with Constructor Tech on platform architecture, and with the Labs' principal investigators, who join client conversations to provide subject-matter credibility. Knowing which expert belongs in which conversation is central to the role.
What you will do
Pipeline generation.
Around 70% of your time is spent on outbound activity: your own network, conference presence, sector associations, procurement frameworks and targeted account campaigns, supported by marketing.
Reference accounts.
Sign the first reference clients in EMEA and develop each one into a published case study, an active sponsor and a source of introductions.
Discovery and scoping.
Map the client's learning or research operating model and quantify the problem in their own measures: cost per course, time to accreditation, completion rates, time-to-hire, research throughput. Shape a diagnostic that leads to a defined follow-on engagement.
Conversion to implementation.
Own the transition from paid diagnostic to multi-line mandate, with a target of converting half of all audit engagements.
Proposals and bids.
Assemble proposals across the five service lines with the practice heads, price them against the finance model and qualify them against margin floors. Lead RFP and framework responses, including public-sector tenders in Germany and the UK.
Stakeholder coverage.
Engage rectors, deans, CIOs, heads of digital learning, procurement, works councils, CLOs, HR directors and research directors. Maintain at least three engaged contacts on every opportunity above €200K.
Partner channel.
Recruit and manage regional partners, resellers, agencies and academic networks that extend reach beyond your direct coverage.
Quota and forecasting.
You carry an annual new-business quota, with quarterly KPIs covering pipeline coverage, audit conversion, average engagement value and blended margin. Maintain weekly pipeline hygiene in the CRM, submit a forecast you can defend, and flag slippage as soon as you see it.
Market feedback.
Report what EMEA buyers procure and what they decline, and how our pricing compares with Instructure, D2L, Cornerstone and the generalist integrators, so that the service catalogue can be adjusted.
External representation.
Speak at sector events and contribute to thought leadership alongside our principal investigators, building recognition for CLS among education buyers in your region.
Targets and KPIs
The role carries a quota set on net-new signed bookings (total contract value) in your territory, with a six-month ramp and a quarterly review:
Net-new signed bookings (TCV)
Reference clients signed
Average engagement value
Audit-to-implementation conversion
Blended gross margin on signed work
New qualified opportunities created
Forecast accuracy
What you bring
Network in the sector.
Eight or more years selling into education, research or corporate learning in EMEA, preferably DACH and/or the UK, with decision-maker relationships you can open within the first 90 days. You should be prepared to discuss your top 15 target accounts and the route into each.
A closing record in complex services.
Consistent achievement against a quota of €1M or more in professional services, consulting, systems integration or enterprise EdTech, covering six-figure deals, multi-stakeholder buying groups and six- to twelve-month cycles.
Consultative selling.
Experience selling scoped engagements whose deliverables were defined jointly with the client, and fluency in a recognized methodology such as MEDDIC, Challenger or Command of the Message.
Domain credibility.
The ability to hold a substantive conversation with a pro-vice-chancellor about digitalization, a CLO about competency frameworks or a research director about co-funded projects, together with a working understanding of how universities and research organizations buy: budget cycles, committee approval, procurement frameworks and public tender rules.
Comfort in an early-stage unit.
Experience building a territory or a new offering from a standing start, and the ability to sell a service catalogue that is still being completed.
Languages.
Business-fluent
German
and
English
. Both are required, since public education buyers in DACH contract in German.
Commercial discipline.
Rigorous CRM and forecasting practice, and a readiness to qualify out early rather than carry unlikely deals.
Professional integrity.
You will represent a research institution to universities and public bodies, so commitments made during the sales process must be ones delivery can meet.
Nice to have
Experience selling into publicly funded research programmes, or EU and national grant-co-funded projects (Horizon Europe, Innovate UK, BMBF).
Working knowledge of the LMS/SIS landscape and its incumbents — Instructure, D2L, Cornerstone, Moodle, SAP SuccessFactors.
Experience with UK public procurement frameworks (Crown Commercial Service, JISC) or German public tendering (VgV, e-Vergabe).
Background in the education practice of a systems integrator, Big Four firm or consultancy.
Prior success selling talent, recruitment or academic content services.
French, Italian or Dutch as a third language.
An existing speaking profile in the education or L&D community.
Location and travel
Candidates must be based in Europe and hold an existing, unrestricted right to work in their country of residence.
Relocation is not offered for this position:
the network the role depends on should already be in the market.
Preferred bases are Germany, Switzerland, Bulgaria or the UK. The role is remote or hybrid, with regular time in Bremen and at the London commercial hub. Expect travel of up to 40% within EMEA for client meetings, tenders and sector events, plus occasional travel to other Constructor locations.
What we offer
Base salary and commission
, weighted approximately 60/40 at on-target earnings, with accelerators above 100% of quota. The band is competitive for a Director-level individual contributor in DACH or the UK and depends on location and experience.
A guaranteed ramp
across the first two quarters while the pipeline is built.
Commission on margin as well as revenue
, so that well-scoped work is rewarded ahead of discounted work.
Access to our researchers
, including principal investigators, CERN-level data scientists, and education methodologists who will join your client meetings.
An existing reference base
, including named proctoring and platform deployments.
Influence over the offering.
As the key commercial voice in these markets, you will shape a service catalogue that is not yet fixed.
Location: Remote-India
About Pratham International
Pratham International (PI) is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation, such as Teaching at the Right Level (TaRL), to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries.
Background
Pratham International (PI) works across 30+ countries on foundational learning, with a core team of approximately 65 people in 7 countries. PI is putting in place a structured Internal Capability Building model: a defined set of programs, a delivery approach that works across time zones, and a repeatable cadence for on-boarding new joiners.
PI will not build learning content in-house. The model rests on external partners who can design and deliver to a dispersed team. Provider evaluation for the first program in scope, inclusion and cross-cultural sensitisation, is underway and at an early stage. PI is engaging an advisor to complete that assessment, support selection, anchor the first rollout, and leave behind a process PI can run on its own.
Scope and deliverables
Deliverable 1 — Comprehensive partner assessment
Develop an evaluation framework with PI, covering at minimum:
– reach and scheduling across 7 countries and multiple time zones
– blended delivery: self-paced content plus live online sessions
– ability to run small quarterly cohorts, not only one-off large-group programs
– cultural relevance across PI's geographies, and facilitator bench and quality
– platform capability, pricing at PI's likely cohort sizes, and client references
Assess the providers PI has identified — Sparkwise, Joy of Performance and affiliates, Guiding Star, Growth Space — and scan additional options, India-based and international, so the assessment is comprehensive rather than limited to inbound leads.
Output
: comparison matrix, a short written assessment of the shortlist, and a recommendation with rationale and trade-off.
Deliverable 2 — Delivery model and partner selection
Recommend the delivery model: the split between self-paced and live content, cohort sizing, scheduling logic across time zones, and what “quarterly” looks like in practice.
Support selection — structure provider conversations and demos, test the recommendation with stakeholders, and surface the decision for PI sign-off.
Support scoping with the selected partner, including what PI owns versus what the partner owns.
Output
: delivery model note, a selection recommendation ready for decision, and an agreed scope of work with the partner.
Deliverable 3 — Anchor the cross-cultural sensitisation rollout
Anchor end-to-end delivery of the program to all current members of the PI team.
Work with the partner to contextualise content to PI: network structure, entity mix, and the cross-cultural dynamics of PI's teams.
Own the rollout mechanics: cohorting, scheduling across time zones, participant communications, leadership framing, completion tracking and follow-up.
Output
: rollout plan and calendar, participant communications, completion and feedback data, and a short post-rollout report with implications for the quarterly model.
Deliverable 4 — Quarterly process for new hires
Design the standing process: quarterly windows, enrolment triggers off the joining date, cohort minimums and maximums, ownership within PI's HR and PMO team, tracking, escalation, and indicative annual budget.
Map which programs belong in the recurring on-boarding stream alongside cross-cultural sensitisation.
Hand over the documentation, templates, and partner-facing routines PI needs to run it without ongoing advisory support.
Output
: documented process and calendar, templates and trackers, and a handover session with the PI team.
Working Arrangement
Remote and part-time; hours and days of work to be estimated by mutual agreement.
Availability for calls in late India hours, typically 7:00–10:00 pm IST, to overlap with the US East Coast morning.
A standing weekly check-in, plus working sessions with the HR and PMO team.
Deliverables to be decision-ready rather than discussion-starters.
Advisor profile
Essential
India-based, with availability for late-IST calls.
Demonstrated experience designing and rolling out capability-building or L&D programs for globally dispersed teams.
Experience with blended delivery, and with evaluating, selecting and managing external learning providers.
Strong written outputs that senior stakeholders can decide from.
Able to work independently in a lean organisation.
Desirable
Familiarity with inclusion, DEI or cross-cultural content; nonprofit or international development experience; exposure to LMS platforms.
Indicative Timeline
Phase 1 [Weeks 1-2]
Evaluation framework and provider scan
Phase 2 [Weeks 3-4]
Assessment, recommendation, selection
Phase 3 [Weeks 4-6]
Scoping with the selected partner
Phase 4 [Weeks 6-8]
Cross-cultural sensitisation rollout to full team
Phase 5 [Weeks 8-10]
Quarterly process design and handover
What PI will provide
Access to discussions on this topic so far, key stakeholders across teams and levels, plus decision forums for the recommendation.
Materials and contacts for the four Partner-candidates already identified.
Team roster, geographic distribution, new-hire volumes, and budget parameters.
Confidentiality and IP
All materials produced under this engagement are the property of Pratham International. Provider pricing, proposals and internal assessments are not to be shared outside PI.
The advisor will sign PI's standard confidentiality agreement before starting.
Location and Compensation
Location:
This is a remote role based in India.
Compensation:
Commensurate with experience.
Hiring Note:
This position will be hired via our organisational partner in India – PUSA Learning Solutions, LLC.
E
mployment Details
Remit:
Global
Location:
India
Start Date:
As soon as possible.
Pratham is an equal-opportunity employer and encourages people from diverse backgrounds to apply for positions within our organization.
Location: Poland
Workplace: Hybrid
HI THERE!👋🏻
WE’RE TOOPLOOX 💎, A SOLVD INC. COMPANY
We create AI-powered products and services that make a real difference. Our team of nearly 200 specialists - including a 40+ person R&D team with many PhDs - has pioneered AI solutions across industries from healthcare to e-commerce. We’ve published research in top-tier venues like NeurIPS and ICML, while delivering real-world applications that help our clients innovate and scale.
We are seeking a Senior Product Manager with strong leadership and strategic thinking to join our team and build innovative products and services powered by AI and autonomous agents. In this role, you will lead a strategic project focused on Customer Service transformation for a client in the banking sector, implementing AI and decision-making AI Agents.
We value your ability to identify and prioritize business opportunities and to transform data and research into clear product strategies and roadmaps. You'll manage the entire process, from feasibility studies to scaling up, while ensuring smooth stakeholder communication and balancing client ambitions with delivery feasibility.
If you want to have a real impact on how users interact with the technologies of the future, feel invited!
What you will do:
- Manage the end-to-end product vision and execution for AI-powered solutions, agents, and automated workflows designed specifically for customer support teams in a banking environment.
- Own the translation from high-level solution design decisions into a clear, structured, and buildable backlog for the engineering team.
- Review scope and technical estimates on behalf of the delivery team to ensure project roadmaps are realistic.
- Map business processes, document clear requirements, and define acceptance criteria and UAT scenarios to ensure high-quality delivery.
- Develop trustful relationships with stakeholders and ensure smooth cross-team communication.
- Identify and prioritize business opportunities and advise clients on possible directions.
- Validate ideas through experimentation to make fast, informed, de-risked decisions using continuous discovery approaches.
- Lead a cross-functional team of experts in their field, from AI engineers to experienced designers.
- Monitor productization of AI solutions from feasibility study through PoC to release and scale-up.
- Stay current with the rapidly evolving field of AI, LLMs, and autonomous agent frameworks.
Experience and skills you need to join us:
- Hands-on experience delivering AI/ML-driven projects specifically for customer support/ customer service teams, or for automation of business or back-office processes.
- At least 5 years in leading digital and AI products.
- Strong sense of ownership, analytical skills, and deep product-oriented thinking to make decisions based on qualitative and quantitative data.
- Solid background in working in a technical environment with cross-functional and remote teams, preferably international.
- Practical experience with continuous discovery approaches (including various validation techniques) and experience in designing and executing project budgets.
- Proven ability to work at the level of detail: process mapping, requirements documentation, acceptance criteria and UAT - not only strategy and roadmaps.
- Excellent communication skills, both English and Polish, with the ability to effectively interact with stakeholders from all management levels.
Nice to have:
- Direct experience working within banking, fintech, or another highly regulated / formal setting.
We would also need you to:
- Be open to business trips.
- Be ok with working with different time zones.
- Accept irregular working hours depending on the product development phase.
HOW WE WORK:
At Tooploox 💎, you have the flexibility to choose your working hours ⏰ and location 📍. While we value remote work, we also believe in building relationships 🤝and invite you to join us in our Warsaw and Wrocław offices 🏢. Enjoy a relaxed atmosphere 🍃 and try some “home-made” pizza 🍕 from our office pizza oven. We love having pets 🐶 in the office, so feel free to bring yours along.😁
Join us and shape the future of AI while working the way you like!
Location: Remote, United States
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Why Vectra AI?
Vectra AI is the leading innovator in real-time detection of in-progress cyber attacks. The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber attack. Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.
Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.
You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.
If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.
Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast moving environment.
Position Overview
For this role you should be a leading Technical Support Engineer, experienced in technical support of complex technologies in challenging global environments. As part of the Support team you will be responsible for ensuring that the customer experience remains positive throughout the lifecycle of their support interactions.
You are likely to already be an expert in your field, the individual your colleagues come to for assistance and the individual that customers ask for when they're in difficult situations.
Specific responsibilities will include:
Working a customer-facing third-tier support queue.
Deep diagnosis of customer issues, including lab reproduction and source-code analysis.
Quantifying customer impact and prioritizing solutions both within and external to the Support team.
Engaging with both customers and the Sales organization through email, telephone and remote management sessions (e.g. WebEx, Zoom, GotoMeeting).
Engaging with Engineering teams to provide prompt and high-quality workarounds and solutions.
Identifying, qualifying and documenting product, hardware, software and process improvements.
Developing Support processes, tools and documentation to further grow the Support organization.
Developing customer-facing content (e.g. knowledge-base, how-to guides).
Limited on-call/out-of-hours support for weekends/national holidays.
Collaborate with your colleagues on investigations and escalations.
Being the embodiment of a team player; cross functional collaboration and communication is vital.
Required Experience
Strong experience supporting an international customer base.
At least 5 years working in a technical support and/or escalation engineer role.
Experience in diagnosis and resolution of complex customer issues.
Expertise in Linux-based systems, their management, operation and application stacks.
Good understanding of current security technologies and risks.
Excellent understanding of TCP/IP network protocol suite including packet capture analysis.
Basic understanding of SQL and non-SQL databases.
Able to work as part of a geographically dispersed global Support team.
Initiative to proactively identify new issues and drive their resolution.
Some exposure to virtual environments.
Some exposure to cloud environments and support of cloud/SaaS applications.
Must be a U.S. Citizen
Desired Experience
Scripting/programming, especially in Python and the bash shell.
Design and understanding of enterprise and data-center networks.
Proactively identify problem areas and be responsible for driving their resolution.
Good understanding of SQL and non-SQL databases.
Good understanding of virtual environments.
Good understanding of cloud environments.
Experience in security appliances and security software.
Experience in data interchange between dissimilar systems.
Demonstrated ability to use AI-enabled tools to improve productivity, quality, decision-making, and customer outcomes—for example, ChatGPT Enterprise, Microsoft Copilot and AI-enabled analytics tools.
Comfortable using AI for practical work such as drafting customer communications, summarizing cases, analyzing trends, preparing reports, researching technical issues, and automating routine workflows.
Able to critically validate AI-generated outputs, apply sound judgment, and protect confidential and customer information.
Identifies opportunities to responsibly embed AI and automation into team processes and supports adoption of approved tools.
Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position.
Vectra Total Rewards
$80,000
—
$90,000 USD
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: New Delhi, India; Bengaluru, India; Mumbai, India; Pune, India; Philippines
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 4 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
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Privacy Notice
and you consent to the processing of your data as part of this application.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels.
WHAT YOU'LL DO
- Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization.
- Translate performance data into clear recommendations for creative, targeting, and testing.
- Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch analysis, and reporting.
- Partner with creative strategists, designers, copywriters, product marketers, and analytics teams to bring campaigns to market.
- Develop structured testing plans across audiences, creative, messaging, formats, and placements
- Maintain strong operational standards across naming conventions, documentation, measurement, and campaign governance.
- Identify opportunities to improve workflows through templates, automation, and AI-enabled tools.
- Grow into channel planning and broader paid acquisition strategy.
WHAT YOU NEED
- 4+ years of experience managing paid social or performance marketing campaigns
- Deep hands-on experience with Meta Ads Manager and LinkedIn Campaign Manager
- A strong understanding of campaign structure, audience targeting, bidding, budgeting, tracking, attribution, and optimization
- Experience working across both creative testing and media execution
- Experience building repeatable campaign templates, operating systems, and AI-assisted workflows
- Ability to interpret performance data and turn it into clear, actionable decisions
- Strong project management skills and confidence owning initiatives from brief through launch
- Excellent attention to detail, particularly when building, trafficking, and QAing campaigns
- Comfort operating in a fast-paced, test-and-learn environment
- Strong cross-functional communication and stakeholder-management skills
- A proactive, ownership-oriented approach and an interest in growing into broader strategic responsibility
Nice-to-Haves
- Experience in paid social for B2B, SaaS, fintech, or financial products
- Experience leading integrated product or feature launches
- Knowledge of incrementality testing, experimentation frameworks, and measurement strategy
- Experience with landing-page testing and conversion-rate optimization
- Familiarity with marketing analytics, automation, and reporting tools
- A strong point of view on what makes paid creative effective across different platforms
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Warsaw
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
As a Sales Engineer at Mollie, you sit at the intersection of technology and business, supporting our sales team through the pre-sales phase with solutioning, demos, and technical presentations. You are the technical voice in the room for our Poland commercial team, helping mid-to-upmarket customers understand exactly how Mollie's payment solutions solve their challenges and close deals through genuine technical value selling.
This role sits within a newly formed professional services structure, separate from the commercial organisation. That means real autonomy in how you work, dedicated leadership focused on craft and efficiency, and a direct line to product teams. You will own the full customer lifecycle from initial discovery through to deal closure, going deep on complex API integrations and custom solutions rather than off-the-shelf implementations.
You are joining at a pivotal moment. Mollie is growing fast, moving upmarket into more complex, longer deal cycles, and building out Sales Engineering as a true centre of excellence. The work you do here will directly shape how we win in one of our expansion markets.
What you'll ship
- Custom technical demos and solution pitches tailored to specific customer problems, built using tools like Postman and AI to bring Mollie's API capabilities to life in a compelling and relevant way
- Deep technical discovery across complex customer cases, from initial sales qualification through to contract signature, ensuring every deal is grounded in a thorough understanding of the customer's environment
- Scalable solutions architecture work that addresses mid-to-upmarket customer challenges, focusing on custom API integrations rather than standard plugin implementations
- Collaborative upsell and revenue initiatives with the CSM team, contributing technical expertise to identify and unlock growth opportunities within existing accounts
- Knowledge-sharing sessions and internal training on Mollie products and the payments market, raising the technical bar across the broader sales and commercial teams
- Structured handovers to post-sales implementation management at contract signature, ensuring a clean and high-quality transition that sets customers up for success
What you'll bring
- At least 2 years of experience in a sales engineering, solutions engineering, or pre-sales technical role, ideally with a background in engineering (mechanical, software, or similar)
- A solid understanding of APIs and REST APIs, with hands-on experience using tools such as Postman to build and demonstrate integrations
- Fluency in Polish and English, with strong communication and presentation skills that allow you to translate complex technical concepts clearly for both technical and non-technical stakeholders
- Proven ability to bridge business and technology perspectives, turning difficult technical problems into clear product solutions and pitching those solutions confidently to customers
- Strong stakeholder management skills, with the ability to work effectively across internal teams and with customers at varying levels of seniority, including examples of using AI in demos or pitches
- Experience in a SaaS, e-commerce or fintech environment, with exposure to external customers and merchant interactions (strongly desired)
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Warsaw
Workplace: Hybrid
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
You'll own the post-sales integration phase for Mollie's largest and most complex deals, taking full responsibility from contract signature through go-live and the handover that follows. That means acting as the central point of contact for the merchant and every internal Mollie team involved, setting out the activities, owners, and timelines needed to get each implementation live.
You'll coordinate closely with sales, sales engineering, onboarding, compliance, product, and other teams to resolve issues as they come up, using your technical understanding to assess merchant problems, work through documentation, and route issues to the right place. You'll keep merchants, digital agencies, and internal stakeholders informed with regular updates, and you'll monitor progress against the agreed go-live date so you can act early when timelines are at risk.
This is a newly formed function that's now expanding into new markets. That means you'll have genuine influence over how the role and its processes take shape, working closely with a flat, collaborative team where good practice is shared regardless of hierarchy.
What you'll ship
- Own the post sales integration phase for Mollie's largest and most complex deals, from handover through testing to go live
- Run kickoffs with internal and external stakeholders, setting go live dates and keeping progress on track
- Organise and track testing, raising issues and feedback as they surface
- Coordinate across sales, product and engineering colleagues, as well as with merchants directly, to keep everyone aligned
- Keep agreed go live dates on track, since delays mean missed revenue
- Maintain documentation and playbooks that make delivery predictable and scalable
What you'll bring
- At least 3 years of relevant experience in implementation, project management, onboarding, delivery, or a similar customer-facing role.
- Excellent communication skills in Polish and English
- Experience in payments, fintech, e-commerce is a plus
- Proven experience managing complex implementations from contract signature through go-live and handover.
- Solid understanding of APIs, integrations and technical documentation, with the ability to investigate implementation issues and work with technical teams.
- Strong project and stakeholder management skills, including managing timelines, blockers, dependencies and multiple internal and external stakeholders.
- Structured, proactive and pragmatic approach, with strong ownership and the confidence to challenge when needed.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
География найма не уточнена
Stockholm, Stockholm, Sweden
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote - India; Flexibility to work across timezones: Our team spans Latin America to Southeast Asia
ГибридseniorParis
Candidates must be based in Europe and hold an existing, unrestricted right to work in their country of residence; Relocation is not offered for this position:
Candidates must be based in Europe and hold an existing, unrestricted right to work in their country of residence; Relocation is not offered for this position:
Candidates must be based in Europe and hold an existing, unrestricted right to work in their country of residence; Relocation is not offered for this position:
УдалённоRemote-India; PI is putting in place a structured Internal Capability Building model: a defined set of programs, a delivery approach that works across time zones, and a repeatable cadence for on-boarding new joiners; reach and scheduling across 7 countries and multiple time zones; Recommend the delivery model: the split between self-paced and live content, cohort sizing, scheduling logic across time zones, and what “quarterly” looks like in practice; Own the rollout mechanics: cohorting, scheduling across time zones, participant communications, leadership framing, completion tracking and follow-up
ГибридseniorPoland; Be ok with working with different time zones
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Nicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations