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Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. What you'll do - Build and optimize scalable interviewing processes and AI-native workflows that drive efficiency, consistency, and a world-class candidate and hiring manager experience. - Analyze data and develop dashboards to give real-time visibility into interviewer training, capacity, and calibration—enabling data-driven decisions across hiring teams. - Partner closely with recruiters and hiring teams to identify operational bottlenecks, implement process improvements, and champion best practices across the full recruiting lifecycle. - Own the configuration, management, and ongoing optimization of recruiting tools, including our ATS (Ashby) and other automation or AI-based solutions used for sourcing, scheduling, and candidate engagement. - Lead enablement efforts for interviewers by building documentation, training materials, and resources that promote adoption of tools, process changes, and reporting standards. What you'll bring - 5+ years of experience in recruiting operations, program management, or related roles, ideally within high-growth tech environments. - Deep expertise in building and scaling recruiting processes, reporting frameworks, and tooling infrastructure. - Hands-on experience managing and customizing an ATS (experience with Ashby is a plus). - A passion for process improvement and operational excellence—you thrive on turning complexity into clarity. - Excellent collaboration and communication skills, with a track record of partnering closely with recruiting teams, hiring managers, and cross-functional stakeholders. - Comfort working in a fast-paced, ambiguous environment and adapting quickly to changing priorities. Even better... - Familiarity with tools that leverage AI to support sourcing, scheduling, and recruiting workflows. - Background in enablement or instructional design to support training and documentation efforts for recruiting teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France; Madrid, Spain; Barcelona, Spain Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS. It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable. Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket. We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly. ⭐️ THE MARKETING OPS JOB ⭐️ We are hiring two Marketing Operations Managers, each embedded in a different crew: - Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels - Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process. Why is this role interesting? - Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew - Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time - Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly - AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption What will you do with us? You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model. Regardless of crew, you will own a core set of capabilities: - Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos - Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice - Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos - Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant - AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them - Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data - Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns Then, depending on your crew: Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales. Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams. By your first year, we'll know it worked when: - At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real - Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering - CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on - Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored - Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion ⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️ You'll be a great fit for this opportunity if you: - Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C) - Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent) - Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice - Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization - Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value - Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights - Can be both hands-on and think strategically — you drive the big picture while staying close to execution - Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams - Can manage multiple projects simultaneously in a fast-moving environment - Communicate with excellent written and spoken English - Are impact-driven with a strong bias towards improving processes For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, Marseille, Nantes, Biarritz, Annecy, Brussels, Madrid or Barcelona. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people not roles. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma helps teams turn ideas into products. Our Customer Operations & Support team helps customers use Figma and brings customer needs into operational and product decisions. As a Technical Operations & Insights Analyst, you will help shape where Support invests and how it scales. Reporting to the Manager of Workforce Management & Data Insights, you will combine hands-on analysis with metric development and cross-functional program leadership. You will identify opportunities across channel effectiveness, education, automation, and product improvements; assess their potential; and recommend priorities based on customer outcomes, quality, capacity, and cost. You will lead the work that turns those recommendations into measurable outcomes. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Identify and size opportunities to improve customer outcomes and operating efficiency. Turn ambiguous questions into investment recommendations, including when to proceed, test, defer, or stop Develop trusted measures, including cost per support interaction. Agree definitions, cost allocation, exclusions, and ownership with operational and financial partners Use SQL and Python or R to build reproducible analyses, data models, and reporting. Use git, peer review, and responsible AI-assisted workflows to develop, validate, and document the work Apply statistical inference to operational decisions, including observational comparisons, uncertainty, and sensitivity analysis. Explain the assumptions and limits of the evidence Build scenarios that connect costs, benefits, capacity, and customer outcomes. Partner with Finance to evaluate investment tradeoffs and define how results will be measured Lead cross-functional analytical programs from scope through delivery, adoption, and outcome review. Establish owners, milestones, dependencies, and decision points with partner teams Communicate complex findings through clear writing and purposeful visualizations that make recommendations, tradeoffs, and uncertainty understandable Build adoption and sustained use into delivery through documentation, appropriate data-quality checks, and agreed ongoing ownership We’d love to hear from you if you have: 5+ years in analytics, strategy and operations, or a related analytical role, with a track record of influencing operational decisions Strong SQL and hands-on Python or R, working reproducibly with git and peer review, plus practical fluency with AI-assisted tools, including validating their output and owning the result Sound statistical and financial judgment: developing metrics, evaluating observational comparisons and uncertainty, and building basic scenarios that clarify costs, benefits, and tradeoffs A record of delivering cross-functional work from scope through adoption, including aligning stakeholders with conflicting priorities and challenging assumptions with evidence and respect Strong written, verbal, and visual communication, including concise data storytelling for senior leaders and creative approaches to framing complex problems While it’s not required, it’s an added plus if you also have: Customer support, customer experience, service operations, or cost-to-serve analytics Experience with dbt, Snowflake, Hex, or comparable analytical toolsets Experiment design, automation measurement, or evaluation of changes to customer workflows Deeper financial modeling, workforce planning, or coaching other analysts Experience designing in Figma At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In the UK, the base compensation range for this role is GBP 74,342 - 89,210. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Sweden, the base compensation range for this role is SEK 640,484 - SEK 768,580. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Spain, the base compensation range for this role is EUR 67,238 - EUR 80,686. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Ireland, the base compensation range for this role is EUR 84,048 - EUR 100,858. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Product Marketing at Grafana Labs lives in the Product org, not the Marketing org, and we think differently about the job. As Grafana's offering shifts from dashboards to observability agents, our team closes the gap between what our products can do and how customers understand that value. We build clear, consistent positioning, run marketing campaigns that attract new customers, and create content that helps engineering teams see why Grafana Cloud is the right choice for them. Rather than only executing launches and campaigns, we teach Grafana’s product managers and engineers how to think about growth and demand. We also codify product marketing knowledge into AI-forward tools and processes that anyone at Grafana can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. The Operations Manager keeps the Product Marketing system running and makes it better. You'll track how our work performs and report on it to the team every week, experiment with new AI workflows, and maintain the collateral and tools the team and the field depend on, so the sales team is fully supported in positioning our products. You'll work closely with the team's software engineers: you test ideas like sales deck generators or tools for competitive analysis, script prototypes, and define what good output looks like, and they turn the best ideas into production tools. You'll also coordinate with the field, Enablement, and Marketing so we understand each other's goals and make progress on shared initiatives. For this role you don't need to be a product marketer but you should have experience working inside a Product or Marketing organization for a software company. Since we don’t have an operations manager yet, you’ll also help to shape your own role. You should arrive with a desire to find and solve imperfectly-defined problems. What You'll Be Doing: Projects and Cross-Functional Initiatives : Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams. Own follow-ups, task tracking, and on-time completion. Cross-Team Coordination : Coordinate with the field, Enablement, and Marketing teams so we understand each other's goals and priorities. Track shared initiatives, and coordinate enablement activities with the Enablement team. Analytics and Reporting : Track the product marketing team's key metrics, such as how our content, enablement sessions, and launches perform and who uses them. Interpret and report on them to the team every week. AI Experimentation and Prototyping : Try out new AI workflows and tools, using AI to write scripts and checking that they work. Decide what good output looks like and codify that judgment in evaluations, working alongside the software engineers on our team as they refine and deploy tools. Hand the most promising prototypes to engineers to make production-ready. For example, you might test a deck generator with sellers, write evals for it, and communicate about it internally. Collateral Management : Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions. Keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it. Knowledge Base Stewardship : Help keep our shared product knowledge base complete and current. Spot missing or stale information, chase down the owners, and improve the processes that keep it up to date. What Makes You a Great Fit: 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company. Strong analytical judgment: you use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations Proficiency with AI agents, including building skills and automated workflows that more than one person uses Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them Ability to build dashboards and pages in Grafana, or to learn quickly Strong project management and organizational skills Excellent verbal and written communication skills, including presenting data to a team Bonus Points For: Strong bias to action: you build, test, and ship instead of waiting for permission Able to manage multiple projects and priorities at once Adaptable, flexible, and comfortable in a fast-paced environment High emotional intelligence and strong interpersonal skills Our team knows its goals and can see its progress toward them More people outside the team use our AI tools and collateral Collaboration with the field, Enablement, Marketing, and other partner teams runs more smoothly, leading to better working relationships and more impact across the org Compensation & Rewards: In Germany, the base compensation range for this role is EUR 78,336 - EUR 94,003. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Москва **Мы – центр развития Индийского направления Сбера.** Наша цель – привнести лучшие практики российского банкинга на индийский рынок и не только. **Мы – открываем новую команду (Бизнес Совет).** Российско-Индийский деловой совет — ключевая межгосударственная площадка для укрепления связей между Россией и Индией. Совет переходит от классической дипломатической площадки к высокотехнологичной цифровой экосистеме для бизнеса. **Мы ищем сильного аналитика по направлению «Strategy & Operations», который станет архитектором этих изменений.** Обязанности * анализ конкурентной среды и клиентского опыта: бенчмаркинг сервисов, продуктовых линеек и каналов взаимодействия бизнеса России и Индии * аудит операционной эффективности: сравнительный анализ внутренних процессов Совета, выявление "узких мест" и разработка стратегии оптимизации под запрос руководства * инновации и R&D: исследование и оценка инновационного потенциала: анализ перспективных нишевых сервисов и внедрение технологических решений для цифровой трансформации бизнес-взаимодействия * защита изменений и визуализация: подготовка аналитических материалов и защита элементов изменений перед руководством на стратегических комитетах, а также на международных форумах в России и Индии * участие в формировании новых направлений, опираясь на лучшие мировые практики * аналитическое сопровождение международной повестки: подготовка справочных материалов и адаптация тезисов для ключевых саммитов. Требования * высшее образование в области корпоративных финансов (менеджмент / экономика) * опыт в стратегическом / операционном консалтинге: Big4, стратегические бутики, инхаус-консалтинг, отделы стратегии — от 5-ти лет (как преимущество: международные направления) * навыки работы с качеством данных и мониторингом оптимизации процессов / направлений * опыт работы в международном сообществе: понимание общих трендов, опыт подготовки аналитических справок и ретрансляции тезисов для международных саммитов * cвободное владение английским языком (C1/C2) * навыки подготовки презентаций «под ключ» и защиты перед топ-менеджментом / бизнесом * готовность к командировкам в Индию * умение самостоятельно готовить аналитику и ответы для презентаций без поддержки большой команды * готовность к работе в высоком темпе и режиме неопределенности. Условия * работа в крупнейшем банке России, комфортный и современный офис * трудоустройство согласно ТК РФ * регулярное корпоративное обучение * ДМС, страхование от несчастных случаев и тяжелых заболеваний * материальная помощь и социальная поддержка, корпоративная пенсионная программа * подписка Прайм с возможностью совместного использования на трёх близких * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * яркая и насыщенная корпоративная жизнь.

Graphcore is looking for a Senior Network Operations Engineer to maintain reliable and secure networks, resolve complex incidents, and automate operations.

Odyssey is looking for a Talent and Operations Coordinator to coordinate recruiting logistics, onboarding, and office operations.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Boston, MA | Dallas, TX | Salt Lake City, UT  (This role requires you to be onsite 5 days a week in one of our locations) About the Department Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States. About the Role We're looking for Data Center Engineers to be the hands, eyes and judgment on the ground at our new sites. You'll work on-site every day at your home data center, helping bring it online and keeping its hardware healthy once it's in production. You'll rack, cable and replace equipment, troubleshoot servers and network gear well past a simple parts swap, and keep every asset accurately documented from the moment it arrives. You'll work alongside colocation staff, integrators and partner teams, and support other sites remotely when the team needs you. Experienced engineers will have room to act as the technical lead for their site, mentor others, and help set the standards the team uses everywhere. We're building these sites to run with less manual effort than traditional data centers. When something breaks, we expect you to fix it for good, not just for today, and to use AI and automation to make the fix stick, whether that means a better runbook, a script, or a change to how the team works. This role is hands-on at the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. You'll use the command line to troubleshoot servers and Layer 2 network issues, but network configuration and server provisioning are owned by partner engineering teams. What You'll Do Site Builds Support integrated site builds: receive and inspect hardware, rack and stack equipment, and run and dress structured cabling to standard. Verify integrator and contractor work against build specifications, drive defects to resolution, and make sure sites are production-ready before handoff. Break/Fix and Troubleshooting Triage and troubleshoot server hardware using BMC/IPMI, hardware logs, diagnostics and firmware tools. Find the root cause instead of swapping parts until something works. Replace components and whole systems, including servers, switches and optics, safely and with minimal disruption. Troubleshoot Layer 1 and Layer 2 issues: console into network devices, read interface and link state from the command line, inspect and clean optics, check light levels, and test fiber with a light meter or OTDR. On-Call and Incidents Take part in an on-call rotation and respond on site to incidents affecting hardware at your data center. Document what happened and what you did, and contribute to root-cause analysis and follow-up actions. AI, Automation and Continuous Improvement Solve problems for good. When an issue repeats, find the underlying cause and change the process, runbook or tooling so it doesn't come back. Use AI tools as part of your daily work: to speed up troubleshooting, interpret hardware and network logs, draft and improve documentation and runbooks, and summarize incidents. Find repetitive manual work and remove it with scripting, automation or AI-assisted workflows, or turn it into clear requirements for tooling teams. Share what works so the rest of the team can adopt it across every site. Documentation and DCIM Keep DCIM records accurate in real time, including rack elevations, cabling, power and asset location, from receipt through decommissioning. Follow and improve runbooks and build standards so work is repeatable across sites. Logistics and Hardware Lifecycle Own receiving, shipping and spares inventory at your site, and process RMAs end to end. Perform on-site decommissioning: unracking, serial number verification and chain of custody through handoff for secure destruction. Vendors, Partners and Compliance Escort and supervise colocation remote-hands staff, contractors and integrators working at your site, and hold them to our quality and safety standards. Work directly with partner teams to coordinate access, maintenance and escalations for your site. Follow physical security, access control and compliance procedures without exception, and help produce accurate evidence for audits. Supporting Other Sites Support other sites remotely, for example by guiding remote hands or reviewing documentation, and travel occasionally to help with builds or surges. Who You Are Careful and precise. Clean cabling, correct labels and accurate records matter to you. If it isn't documented, it isn't done. Dependable on your own. You're often the only Cloudflare person on site. You work independently, communicate clearly with a remote team, and know when to escalate. Security-minded. You understand that access rules and chain of custody exist for a reason, and you follow them every time. A troubleshooter, not a parts swapper. You want to know why something failed, and you use logs, diagnostics and the command line to find out. Someone who makes the team better. You share what you learn, help newer teammates get up to speed, and take ownership of your site's outcomes. AI-fluent and automation-first. Your first instinct is to solve a problem for good, not work around it again. You reach for AI tools and automation to troubleshoot faster, document better and improve how the team works, and you check the output before you trust it. Required Experience Hands-on experience in data center, network or server hardware operations, including working independently on site. Experience racking, stacking and cabling servers and network equipment, and replacing whole systems and components. Solid working knowledge of structured cabling standards, fiber and copper, and optics. Hardware troubleshooting beyond parts swaps, including BMC/IPMI, hardware logs, diagnostics and firmware. Comfort with the Linux command line and with network device CLIs to troubleshoot Layer 1 and Layer 2 issues. Experience with fiber inspection, cleaning and testing, including light meters or OTDR. Regular, hands-on use of AI tools in your technical work, such as troubleshooting, log analysis or documentation, and examples of improving a process instead of repeating a workaround. Experience with asset tracking, DCIM or inventory systems, and with receiving, shipping and RMA processes. Experience working in colocation facilities and with third-party vendors or contractors. Willingness to take part in an on-call rotation and respond on site. Clear written and verbal communication, including documenting work and updating tickets. A valid driver's license, reliable transportation, and proximity to your assigned data center. Ability to travel occasionally to other sites. Preferred Qualifications Experience as a technical lead or primary on-site contact for a data center, including leading on-site incident response. Experience mentoring or training other technicians or engineers. Experience writing runbooks, build standards or checklists used across multiple sites. Experience supporting or leading new data center builds or integrated rack deployments. Scripting experience (for example Bash or Python), or experience building automation or AI-assisted workflows that reduced manual work. Certifications such as CompTIA A+, Network+ or Linux+, CCNA, BICSI, or data center certifications (for example CDCP or CDCTP). Experience with DCIM and source-of-truth tooling such as NetBox or Nlyte, and Jira-based workflows. Experience at a hyperscaler, cloud provider, major CDN or similarly large infrastructure operator. Experience with ITAD and secure destruction processes. We also consider candidates earlier in their careers who bring strong fundamentals and a drive to learn. Physical Requirements Lift and move equipment up to 50 lbs, and handle heavier equipment with a team or lift assist. Stand, walk, bend, kneel and work in tight or elevated spaces for extended periods. Work in loud, cold, and tightly controlled data center environments. Use ladders, lifts and carts safely. These are essential functions of the role. Reasonable accommodations are available for qualified individuals with disabilities. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

🔹 HR-адміністрування та супровід employee lifecycle (onboarding → offboarding); 🔹 робота з HRIS, документацією та даними співробітників;

Location: AZ_Mesa_HQ Position Overview: The Operations Technician is responsible for work in our Regional Operations team in the VCC. This position will work to support our operations across the United States as well as parts of Canada. The Ops Technician is responsible for remote troubleshooting, site and roadside monitoring and general uptime for devices managed by the VCC. In this role you will be dedicated to keeping our clients roadside network devices online and operating at peak efficiency. Essential Responsibilities: • Ensure compliance with company policies and regulatory requirements. • Maintain accurate and detailed records of all account documentation. • Communicate effectively with advisors to resolve any discrepancies or issues. • Coordinate with the VCC Support teams, including Manager, Supervisors, and technicians in daily activities for remote technical support verifications, downtime reporting, and verification and tracking of remote equipment. • Maintain VCCs documentation and databases with meticulous dedication to ensure our records are accurate and up to date. • Ability to work all shifts in a 7x24x365 environment including rotating on call coverage • Review of existing Red-Light Camera locations, including still images and video (pre and post process) to ensure the equipment is working properly and captured images are of the highest quality • Ability to work in a fast-paced operational environment. • Ability to work independently with minimal supervision. • Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities. • Ability to learn in an 'on-the-job' training environment. • Participates in planning, daily stand-ups, backlogs sessions. • Performs other duties and/or special projects as assigned . • Identifies areas of opportunity to improve our service offering. • Adhere to customer-specific procedures and Service Level Agreements (SLA) as well as team KPI’s . • Ability and willingness to learn new things, particularly new technology. • Provide expert work order management through driving, following up and closure of assigned trouble tickets. Qualifications: • Preferred Bachelor’s degree or Associate’s degree in information technology, computer science or closely related field and/or two (2) years’ experience in Operations, Remote Troubleshooting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. • Preferred Agile Scrum Certification which could be Scrum Master, Product Owner or Scrum Fundamentals • Preferred experience in Scripting or Programming Languages such as PowerShell, Visual Basic, or Python. • Demonstrated knowledge of computing and data troubleshooting • Demonstrated knowledge of network and remote system troubleshooting • Demonstrated knowledge of data management and information technologies • Experience in accurately and reliably interpreting data for determining appropriate action. • Experience in managing multiple priorities. • Preferred Advanced skill and experience with Microsoft Suite including Word, Excel, PowerPoint and Addition suite applications like Power BI Pro, Viso and Outlook. Successful completion of the Nlets fingerprinting background assessment Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11778 Real Estate Operations & Listing Coordination Virtual Assistant Independent Contractor – CPT-11778 Real Estate Operations & Listing Coordination Virtual Assistant/Real Estate VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A Texas real estate broker operating a virtual residential real estate business is seeking a dependable and proactive Real Estate Operations Assistant to become a trusted day-to-day support resource across the business. The primary goal is business continuity. The client wants an assistant who can keep routine operations moving when he is busy, traveling, unavailable, or focused elsewhere. The role will support approximately 50 listings per year along with rental listings, transaction administration, inbox coverage, CRM organization, marketing execution, and recurring real estate operations. The client has established SOPs, checklists, templates, Google Drive resources, and AI-supported workflows. The VA should be comfortable taking ownership of approved administrative processes while understanding that pricing decisions, negotiations, contract interpretation, real estate advice, and other activities requiring a Texas real estate license remain with the broker or another authorized license holder. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Listing Preparation & Support Organize seller information, property details, photos, and supporting documents Prepare MLS data-entry drafts and listing materials from verified information and the broker’s instructions Coordinate photography, photo editing, floor plans, approved virtual staging, and other listing vendors Prepare listing descriptions and marketing materials for the broker’s review Set up showing services, maintain launch checklists, and summarize showing activity and feedback Complete approved listing updates and flag missing information or potential issues Rental Listing Support Organize landlord and property information, photos, and records Prepare rental listing drafts and approved updates for MLS and other platforms Handle routine administrative messages using approved information and scripts Track application materials and signature requests, and route substantive rental questions to the broker Documents & Transaction Coordination Prepare document packages using the forms and information the broker directs Send approved signature requests and track their status Keep records organized in the transaction management, brokerage back-office, and file storage systems Track deadlines and upcoming dates, and flag missing documents and delays Request authorized documents or factual status updates from clients, title companies, lenders, HOAs, and vendors CRM, Research & Client Follow-Up Keep contacts, notes, and follow-up tasks current in the broker’s AI-connected CRM Suggest clients to follow up with and clients to ask for reviews Prepare prioritized follow-up lists and draft messages for review Gather property facts and comparable-market materials for CMAs and pricing opinions (the broker makes all pricing recommendations) Marketing & AI Tools (Secondary) Create graphics, newsletters, social posts, and short videos using AI and design tools Write effective AI prompts and check AI output against reliable information Schedule approved content and maintain a content calendar and asset library Support social media and client outreach when time allows Inbox, Phone & Travel Coverage Monitor the business inbox and respond to routine items when the broker is away Use a dedicated business email and a U.S. phone and text line for routine calls and messages Take accurate notes, document next steps, and route matters needing judgment to the broker or a designated licensed backup Follow an agreed coverage plan when the broker is traveling Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: U.S. residential real estate experience (listing support, transaction administration, rentals, or real estate marketing) required Strong written and spoken English and a professional phone manner required Strong organization, accuracy, and follow-through required Practical ChatGPT skills, including writing prompts and checking AI output, required Comfort learning new and client-specific software and following written SOPs required MLS and listing coordination experience strongly preferred Transaction coordination experience strongly preferred Experience with additional AI tools preferred Texas real estate experience is a plus IDEAL CANDIDATE PROFILE Experienced in U.S. residential real estate operations Dependable, proactive, and comfortable owning routine workflows Organized and accurate with several open tasks and deadlines Professional on the phone and in writing Practical with AI tools and careful to check AI-generated work Comfortable following written procedures and improving them Discreet with client information Knows when to escalate rather than decide APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace / Google Drive ChatGPT (Client-Provided Paid Account) Quo – U.S. Phone and Text Line MLS Systems Jointly – Transaction Management (Training Provided; Not Required) Brokerage Back-Office / Compliance System (Training Provided) Dropbox Social Media Scheduling & Marketing Tools Work Schedule Contracted Hours per Week: 20–40 hours/week (Full-Time Availability Required) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Approximately 9:00 AM–5:00 PM CT – Exact Schedule to Be Agreed Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Real Estate VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 20–40 hours/week (Full-Time Availability Required) Daily Working Time: Approximately 9:00 AM–5:00 PM CT – Exact Schedule to Be Agreed Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

I’m coming to you with some great news — we’re currently looking for an Operational Accountant to join our team in Limassol!

— Talablar: Rus tilini yaxshi bilish (erkin muloqot qila olish); Operatorlik yoki sotuv sohasida avvalgi ish tajribasiga ega bo‘lish;

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS. It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable. Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket. We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly. ⭐️ THE MARKETING OPS JOB ⭐️ We are hiring two Marketing Operations Managers, each embedded in a different crew: - Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels - Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process. Why is this role interesting? - Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew - Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time - Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly - AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption What will you do with us? You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model. Regardless of crew, you will own a core set of capabilities: - Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos - Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice - Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos - Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant - AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them - Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data - Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns Then, depending on your crew: Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales. Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams. By your first year, we'll know it worked when: - At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real - Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering - CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on - Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored - Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion ⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️ You'll be a great fit for this opportunity if you: - Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C) - Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent) - Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice - Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization - Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value - Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights - Can be both hands-on and think strategically — you drive the big picture while staying close to execution - Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams - Can manage multiple projects simultaneously in a fast-moving environment - Communicate with excellent written and spoken English - Are impact-driven with a strong bias towards improving processes For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, Marseille, Nantes, Biarritz, Annecy, Brussels, Madrid or Barcelona. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people not roles. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.