Location: Remote (APAC); Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our Operations team is hiring an Onboarding Documents Associate to support and maintain the quality of our onboarding processes for healthcare professionals joining our platform. This is a detail-oriented individual contributor role focused on reviewing and validating onboarding documentation. You’ll play a key role in ensuring professionals can get to work quickly while meeting compliance standards across facilities and regulatory requirements.
You’ll work closely with cross-functional teams to execute against defined workflows, manage document queues, and improve internal processes, ensuring our onboarding systems remain accurate, efficient, and scalable.
WHAT YOU’LL DO
- Review and validate onboarding documents submitted by professionals, ensuring accuracy, completeness, and compliance with facility, local, state, and federal guidelines
- Monitor and manage queues for document submissions, backlogs, and expirations during assigned shifts, acting on real-time prioritization
- Own and execute daily tasks including document status updates, document mapping, resolving unread submissions, and supporting special projects
- Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency
- Collaborate with cross-functional teams to resolve document-related inquiries and improve internal workflows
- Communicate clearly via Slack and other internal tools to ensure alignment and resolution of issues
- Stay informed on evolving documentation standards and product updates to ensure consistent, accurate decision-making
- Meet targets for document review time, accuracy, and throughput, contributing to both individual and team performance goals
WHAT WE’RE LOOKING FOR
Detail Orientation – You have a sharp eye for detail and can identify inconsistencies or missing information quickly and accurately.
Decision Making – You’re confident making timely decisions, even in ambiguous situations, while maintaining high standards for accuracy and compliance.
Organization & Execution – You manage multiple tasks and queues effectively, maintaining consistency and reliability in a fast-paced environment.
Communication – You communicate clearly and concisely, especially when explaining decisions or collaborating across teams.
Ownership Mindset – You take responsibility for your work, follow through on tasks, and contribute to improving processes over time.
NICE TO HAVE
- Prior experience in document verification, credentialing, compliance operations, administrative support, or customer service
- Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records)
- Experience with QA or quality-focused roles
- Familiarity with tools like Slack, Zendesk, Google Sheets, and task management platforms
HIRING PROCESS
- Application
- Assessment (sent via email within 1–2 days; please check your spam folder)
- Interview with a member of our recruiting team
- Final interviews and offer
TECHNICAL & WORKSPACE REQUIREMENTS
Candidates are expected to have:
- Residence within the Asia-Pacific (APAC) region.
- A wired internet connection with a minimum download speed of 15 Mbps.
- A computer meeting the following minimum specifications:
- Intel Core i5 (8th Generation or newer)
- AMD Ryzen 5 (2000 Series or newer)
- Apple M1 or newer
- Minimum 12 GB RAM (16 GB recommended)
- A quiet and professional home workspace.
- A noise-canceling headset.
- Reliable internet connectivity and backup power or internet whenever possible.
IMPORTANT
- This role requires the completion of an assessment built from synthetic (not real-world) data. Please check your inbox and spam folder regularly: you will get the email within 1–2 days after applying.
- Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including both Saturday and Sunday availability. Shifts are assigned based on business needs.
- Each candidate's compensation offer will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.
- Do not take interviews via a mobile phone.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
At Toters, technology drives everything we do—and so does trust. As we scale across the Middle East, building robust financial controls, governance, and risk management frameworks is just as critical as building great products. Our finance and audit teams play a key role in safeguarding the integrity of our operations and enabling sustainable, responsible growth.
If you thrive in a high-growth, fast-evolving environment and want to shape how a leading
regional platform operates at scale, we’d love to hear from you.
Role Overview
The Head of Internal Audit will establish and lead Toters’ internal audit function end-to-end.
This role goes beyond executing audits—it is about defining the audit vision, strengthening governance, and influencing risk management at the highest levels of the organization.
You will act as a trusted advisor to senior leadership and the Board, bringing independent judgment, deep expertise, and a pragmatic approach to risk in a fast-scaling tech environment.
This role reports functionally to the Board and administratively to the CEO, ensuring independence and objectivity of the internal audit function.
Key Responsibilities
Audit Strategy & Function Leadership
Define and implement the internal audit strategy aligned with Toters’ growth, risk profile, and strategic priorities.
Establish the internal audit function, including audit charter, methodologies, governance frameworks, and quality standards.
Develop and execute a risk-based annual audit plan across all entities and markets.
Lead the full audit lifecycle for high-risk and complex engagements.
Build, lead, and mentor a high-performing internal audit team over time.
Risk Management & Governance
Play a key role in shaping and strengthening the company’s enterprise risk management (ERM) framework.
Proactively identify and assess emerging risks related to rapid scaling, new market entry, and evolving business models.
Challenge and influence senior leadership on risk appetite, control design, and prioritization.
Partner cross-functionally to embed strong risk and control practices across the organization.
Executive Reporting & Influence
Translate audit findings into clear, actionable, and business-relevant insights for executive leadership and the Board.
Present audit outcomes, key risks, and recommendations to the CEO, and Board.
Drive accountability by tracking and following up on management action plans.
Provide forward-looking risk perspectives to support strategic decision-making.
Compliance, Fraud & Investigations
Oversee adherence to applicable regulations across operating markets (e.g., VAT, labor laws, data privacy).
Lead sensitive investigations, including fraud, misconduct, and whistleblower cases, with discretion and integrity.
Identify and mitigate risks related to marketplace dynamics (e.g., vendor/driver fraud, incentive abuse, payment irregularities).
Act as the primary liaison with external auditors and regulatory bodies.
Technology & Data-Driven Auditing
Champion the use of data analytics and automation to enhance audit coverage and efficiency.
Lead audits of technology systems, including platform controls, cybersecurity, and data governance.
Assess risks related to digital payments, wallets, refunds, and fintech operations.
Evaluate controls across Toters’ ecosystem, including customers, merchants, and delivery partners.
Requirements
Education & Certifications
Bachelor’s degree in Accounting, Finance, or a related field; Master’s degree is a plus.
CIA required; CPA, ACCA, CISA, or CFE are strong advantages.
Experience
10+ years of progressive experience in internal or external audit, with at least 4 years in a leadership role.
Experience in tech, e-commerce, fintech, or a Big 4 environment is highly desirable.
Proven track record of building or leading audit functions in multi-entity or multi-country environments.
Strong experience engaging with C-suite stakeholders and presenting to Boards.
Hands-on experience in fraud investigations and regulatory engagement.
Skills & Competencies
Deep knowledge of IFRS standards, and enterprise risk management frameworks.
Strong analytical capabilities, with experience using data tools (e.g., SQL, Excel, Power BI).
Strategic mindset with the ability to connect audit insights to broader business risks and objectives.
Excellent communication and influencing skills, with the confidence to challenge senior stakeholders constructively.
Ability to operate effectively in fast-paced, evolving, and sometimes ambiguous environments.
High integrity, sound judgment, and strong professional skepticism.
Fluency in English and Arabic.
What We Offer
Senior-level compensation package with performance bonus.
Comprehensive health insurance for you and your dependents.
Executive-level visibility and direct impact on company governance.
Toters platform credits and employee perks.
A seat at the table in a high-growth, mission-driven company
Location: Limassol, Cyprus
We’re hiring an experienced
Head of BD.
Come join a dynamic fintech leader as we transform how businesses interact, transact, and scale within the payment ecosystem.
Responsibilities:
Build and optimize the end-to-end commercial process: Manage everything from lead generation to client base expansion.
• Define and implement clear KPIs: Establish measurable performance metrics for all sales team members to ensure accountability and efficiency.
• Develop and execute a scalable revenue strategy: Focus on sustainable growth and long-term partnerships.
• Drive client acquisition: Source new business through strategic prospecting, networking, and partnerships in key vertical markets.
• Create high-quality sales enablement materials: Develop assets that support the sales process and strengthen the company’s brand identity.
• Cross-functional collaboration: Work closely with the Product, Marketing, and Operations teams to align sales execution with platform capabilities and market trends.
• Performance monitoring: Track performance metrics, forecast revenue, and report key insights to executive leadership.
• Operational excellence: Design scalable sales processes that ensure consistency, structure, and transparency across the entire team.
• Brand representation: Act as a brand ambassador at industry events and conferences to increase market awareness and authority.
Requirements
• Industry Experience: A deep understanding of the payments ecosystem, financial technology, and B2B SaaS. Experience selling payment platforms, orchestration, or white-label solutions is highly preferred.
• Proven Track Record: Demonstrated success in building or scaling a sales function and achieving tangible revenue growth.
• Leadership: Strong skills in mentoring and motivating high-performing teams in a fast-paced environment.
• Strategic Vision: The ability to translate business goals into actionable sales strategies and structures.
• Communication: A clear, persuasive communicator capable of influencing stakeholders at all levels.
• Network: Established connections within the payments and fintech ecosystem.
• Operational Discipline: Data-driven, structured, and capable of creating effective, repeatable sales processes.
• Cultural Fit: An entrepreneurial spirit, transparency, and a collaborative mindset—you thrive in a culture built on accountability and innovation.
• Language: Fluency in English is mandatory. Proficiency in Russian is a plus, but not required.
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the role
We are looking for a Product Security Manager to lead a team focused on cloud, application, and AI security within our Product Security organization.
This role is responsible for securing our cloud infrastructure, protecting applications, and enabling safe adoption of AI across our products and internal systems. You will work closely with engineering, product, and platform teams to ensure that Chime applications and systems are designed and operated securely.
While cloud and application security are core pillars of this role, AI security is an increasingly critical area of focus. You will help define how we safely leverage AI technologies while managing risks such as data exposure, misuse, and insecure integrations.
This role operates within a flexible POD model, requiring you and your team to move fluidly across security domains based on business priorities.
In this role, you can expect to
Own the security posture of cloud infrastructure, application systems, and AI-enabled applications across product surfaces
Influence platform teams' roadmaps and drive alignment on security priorities without direct authority
Partner with engineering and product teams to embed security into system design and development workflows
Lead and grow a team of security engineers, setting a high bar for technical execution, ownership, and impact
Define and execute strategy for securing cloud-native architectures and applications at scale
Establish guardrails and secure design patterns for AI adoption, including safe integration of third-party and internal AI systems
Identify and mitigate risks related to AI systems, including prompt injection, data leakage, and misuse of models or APIs
Build scalable controls and automation around identity, access, encryption, and application security, including secure SDLC and vulnerability management processes
Lead and support response efforts for security incidents related to cloud, application, and AI risks
To begin in this role, you have
5+ years of experience in security engineering, with significant experience in cloud and application security
2+ years of experience managing or leading security engineers
Strong understanding of cloud platforms (AWS, GCP), Infrastructure as Code (IaC), and modern infrastructure patterns
Experience with industry tooling for SAST, DAST, SCA, WAF, and CNAPP
Experience designing or securing applications that handle sensitive or regulated data
Experience securing or evaluating AI/ML systems, or demonstrated ability to operate effectively in ambiguous and emerging security domains
Strong technical judgment and the ability to go deep in architecture and security discussions when needed
Experience operating in fast-paced, product-driven environments with shifting priorities
Strong communication skills with the ability to translate security risks into business impact
#LI-SL1 #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$152,000
—
$210,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Kuala Lumpur
Workplace: remote
ABOUT YOU
We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products.
The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement.
You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion.
This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Product Strategy & Roadmap
Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs.
Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators.
Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions.
Product Definition & Delivery
Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements.
Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences.
Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery.
Drive features from ideation through build, testing, launch readiness, and post-launch iteration.
Cross-Functional Collaboration
Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams.
Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders.
Support internal enablement by helping teams understand new features, user flows, and operational impacts.
Partner & Platform Engagement
Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks.
Participate in partner discussions to clarify requirements, dependencies, and delivery expectations.
Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap.
Data, Insights, and Iteration
Define and monitor key product metrics related to onboarding, engagement, and usage.
Use data, user feedback, and partner insights to identify friction points and opportunities for improvement.
Continuously refine products based on performance and evolving customer needs.
Qualifications & Skills:
Experience & Background
8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce.
Proven experience delivering complex, cross-functional Fintech products from concept to launch.
Experience with digital wallets, card issuing, payouts, or BaaS platforms.
Strong technical fluency and comfort working closely with engineering teams and APIs.
Product & Execution Skills
Ability to translate ambiguous problems into structured product requirements and execution plans.
Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers.
Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously.
Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows.
Data-informed mindset with the ability to use metrics to guide decisions.
Collaboration & Mindset
Collaborative, humble, and solutions-oriented approach to problem solving.
Comfortable giving and receiving feedback and reassessing assumptions as new information emerges.
A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions.
Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve.
Proactive, hands-on attitude with a bias toward ownership and execution.
Nice to Have:
Familiarity with fraud management, risk, chargebacks, or compliance considerations.
Experience in gaming, digital goods, and creator platforms.
BENEFITS:
Convenient work toolsLatest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growthFree trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perksHealth insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Canada; Remote USA
Workplace: remote
ABOUT YOU
We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products.
The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement.
You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion.
This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Product Strategy & Roadmap
Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs.
Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators.
Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions.
Product Definition & Delivery
Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements.
Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences.
Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery.
Drive features from ideation through build, testing, launch readiness, and post-launch iteration.
Cross-Functional Collaboration
Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams.
Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders.
Support internal enablement by helping teams understand new features, user flows, and operational impacts.
Partner & Platform Engagement
Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks.
Participate in partner discussions to clarify requirements, dependencies, and delivery expectations.
Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap.
Data, Insights, and Iteration
Define and monitor key product metrics related to onboarding, engagement, and usage.
Use data, user feedback, and partner insights to identify friction points and opportunities for improvement.
Continuously refine products based on performance and evolving customer needs.
Qualifications & Skills:
Experience & Background
8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce.
Proven experience delivering complex, cross-functional Fintech products from concept to launch.
Experience with digital wallets, card issuing, payouts, or BaaS platforms.
Strong technical fluency and comfort working closely with engineering teams and APIs.
Product & Execution Skills
Ability to translate ambiguous problems into structured product requirements and execution plans.
Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers.
Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously.
Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows.
Data-informed mindset with the ability to use metrics to guide decisions.
Collaboration & Mindset
Collaborative, humble, and solutions-oriented approach to problem solving.
Comfortable giving and receiving feedback and reassessing assumptions as new information emerges.
A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions.
Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve.
Proactive, hands-on attitude with a bias toward ownership and execution.
Nice to Have:
Familiarity with fraud management, risk, chargebacks, or compliance considerations.
Experience in gaming, digital goods, and creator platforms.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision plans, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Senior Product Owner, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: Norwalk, Connecticut, United States
Graham Capital Management, L.P. (collectively with its affiliates, "Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry’s longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients – including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors – reinforcing alignment of interests across all strategies.
The foundation of Graham’s sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them.
Description
Graham Capital Management, L.P. is seeking an IT analyst to join the firm’s tech-support help desk team. The analyst will sit on the trading floor and provide operational support for firm-wide end user application and workstation hardware support. This role is based out of our Rowayton, Connecticut office, and will require flexibility to cover our New York City office as business needs arise, anticipating up to four weeks per year.
Responsibilities
Install, maintain, and troubleshoot workstations, including performing software upgrades
Provide support for market data and trade execution platforms
Execute daily operational procedures, including morning system status checks, data center inspections, and managing trouble ticket workflows
Participate in team meetings and collaborate effectively with colleagues
Provide off-hours support as part of a rotating schedule with other team members
Requirements
2+ years of experience providing technical support for workstations; candidates with a broad range of experience levels are encouraged to apply
BA/BS in Computer Science or related field
Strong problem-solving and troubleshooting skills related to workstation hardware, computer systems and applications
Experience with all Microsoft desktop software, particularly Microsoft Windows 11 and Office 365
Financial Services industry experience; familiarity with market data applications from vendors such as Bloomberg and Refinitiv
Excellent interpersonal and communication skills (verbal and written)
Ability to work independently and collaboratively in a dynamic, fast-paced environment, often working on several projects at once
Familiarity with Backup, Desktop Patching, VMware, or Ivanti product suite is desired
Printer and/or print vendor management is desired
Mobile Device Management (iOS/Android) is desired
Base Salary Range
The anticipated base salary range for this position is $120,000 to $160,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications. This wage range may be modified in the future.
In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs.
Notes:
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham’s sole discretion, consistent with the law.
Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt we partner closely with the world’s leading CPG companies and their respective media agencies. We are looking for a Senior Enterprise Ads - Retail Media specialist to work with our brand partners & provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of Wolt’s sales channels. This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the world’s largest consumer brands.
What you’ll be doing
Ad + Promo Sales: CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing
Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, Wolt, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.
Plan Execution: Our team likes to get its hands dirty. You’ll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows.
Market Insight & Data-Driven Analysis: We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners.
Our humble expectations
Relevant Experience:
4+ years of experience in enterprise sales roles. Proven ability to create incremental value for partners in a self-driven manner. Experience working in media agencies or within the digital advertising ecosystem is highly valued.
Industry Knowledge:
Strong understanding of digital platforms, advertising, e-commerce, or marketplace environments. Familiarity with CPG is a plus, but not required. Experience in the Ads industry is a major advantage.
Presentation & Communication Skills
: Proven ability to create compelling presentations and deliver them effectively to C-level executives, combined with excellent communication skills.
Analytical Skills
: Advanced ability to leverage data to uncover trends, generate insights, and inform strategic decision-making. Proficiency in analyzing complex datasets, developing actionable business recommendations, and presenting findings in clear, impactful formats is essential. Expertise in Excel and crafting data-driven presentations is required.
Attitude:
Ownership and Entrepreneurial Mindset – Take full ownership of your work and excel in a fast-paced, dynamic environment. We value individuals with an entrepreneurial spirit who are adaptable, resourceful, and proactive in driving growth and delivering results.
Languages Proficiency:
Fluent in Hebrew and English
Other:
Eligible to work in the country where the job is posted and willing to travel when necessary.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States
What The Role Is
As a
Senior Engineer
at Babylist, you take on hard problems and own them end-to-end. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person.
We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll start on a team, but you won't be boxed into it. The roadmap is open, your scope grows as you do and you have a say in what you take on next. Senior here means owning whole problems; Staff is the next step up, setting direction across a domain.
What You'll Own
A Senior Engineer here owns problems, not just features. You're handed an outcome, you decide what to build, ship it and own whether it worked. You act on incomplete information and change course fast when the evidence says you were wrong.
What you do depends on what the team needs:
Frame the problem with your PM as a peer, run the experiment and bring customer evidence into what gets built.
Harden a critical path, kill a class of incidents or design the abstraction your team builds on.
Be the reviewer people want on the risky changes.
Manage up with crisp choices: raise the risks early and protect the right tradeoffs.
Share what you're learning about AI openly, so the whole team gets sharper.
A few problems people at this level are working on right now:
Deciding what the registry recommends to each family, from the ranking to the model behind it, and proving in a live experiment that it actually helps.
Building the evals system that catches our AI support agent making things up before a customer does.
Making a child's info one source of truth instead of five disconnected flows, so parents set it up once and new products like Early Investor build on it.
Who You Are
You've been shipping production systems for years, and you've got the judgment to show for it. You can pick up an ambiguous problem and start moving before anyone hands you the full picture.
The strongest Senior engineers here are generalists, and usually the most prolific builders on their team. You go wherever the problem leads: a backend service one week, a stubborn frontend bug the next, the data pipeline after that. When it's hard you dig in, and you learn unfamiliar parts of the stack fast. Range is the Senior signature.
Compensation
We post real numbers. For a US-based Senior Engineer, the starting base salary range is $202,200 to $251,700, plus a target annual bonus of 15 percent of base. That's total target cash of roughly $232,530 to $289,455. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks, start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
If your timeline is tight, tell us and we'll move faster.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things To Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address.
Location: Germany
About Allucent™
At Allucent™, our mission is to shine a light on new therapies that improve lives. When you join our team, you’ll use your unique skills, expertise, and knowledge to forge meaningful partnerships with clients while helping them turn groundbreaking ideas into life-changing treatments.
If you’re passionate about advancing pharmaceuticals and biologics, fueled by an entrepreneurial spirit, and eager to collaborate with top minds across science, business, and operations, we’d love to connect. Together we can accelerate innovation and grow side by side, making a last impact on patients worldwide.
Together we
SHINE
. Find more information about our values.
The role
Bring your monitoring expertise to the forefront of innovation.
We are looking for a
Clinical Research Associate (CRA)
to join our A-team. As a CRA at Allucent™, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
As a
CRA
, you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. This includes work related to regulatory affairs, site activation processes—including contracting and start-up activities—to ensure smooth and compliant study execution. You will travel throughout Germany.
Main responsibilities:
Independently manage all aspects
of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits.
Ensure compliance
with protocols, GCP, ICH, SOPs, and applicable regulatory requirements.
Build strong site relationships
, acting as a primary point of contact and ensuring high-quality data collection.
Identify and resolve site issues
, escalating as needed to maintain trial integrity and patient safety.
Activities around
regulatory affairs, site activation
and
study-startup.
Requirements
To be successful you will possess:
You’re an experienced CRA ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact.
Experience leading monitoring activities in complex trials, ideally in oncology or rare disease with a minimum of at least 5 years’ experience.
Strong understanding of
ICH-GCP
and
regulatory guidelines
.
Clear and confident communicator in
English
and
German.
Comfortable working independently and managing priorities.
Willingness to travel, as required (8 DOS per month).
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Overview
We are seeking a highly analytical and data-driven
Risk Strategy Specialist
to design, optimize, and scale our risk automation framework. In this role, you will be responsible for protecting our platform against peer-to-peer transaction risks, including account takeovers, social engineering scams, money laundering, and payment velocity abuse.
You will combine a strong Data background with
hands-on coding in Python and SQL
to detect subtle fraud patterns across massive transaction ecosystems.
Key Responsibilities
Pattern Detection & Behavioral Analysis:
Mine high-volume, multi-dimensional transaction and event logs to uncover emerging fraud vectors, synthetic networks, collusion rings, and anomalous transfer patterns.
Risk Strategy Development:
Design, implement, and iterate real-time decisioning rules and risk policies (e.g., dynamic transfer limits, step-up authentication, cooling-off periods) to mitigate risk while preserving a frictionless user experience.
Advanced Data Analysis:
Write production-grade, optimized SQL and Python scripts to analyze network graphs, transaction velocity, device signals, and user interaction metrics.
Model Integration & Experimentation:
translate models into operational strategies, establish decision thresholds, and run A/B tests to quantify strategy performance.
Post-Mortem & Loss Mitigation:
Perform quantitative root-cause analysis on fraudulent transactions, chargebacks, and ATO incidents to plug strategy gaps and minimize direct financial losses.
Risk Performance Monitoring:
Build and maintain automated dashboards and KPI tracking systems
Qualifications & Requirements
Core Requirements:
3+ years of experience
in risk strategy, transaction monitoring, payment fraud analysis, or trust & safety within Fintech, Banking, or Digital Marketplaces.
Advanced SQL Skills:
Proficient in complex joins, window functions, CTEs, and optimizing queries on large-scale distributed databases (e.g., Snowflake, BigQuery, Redshift).
Proficient in Python:
Strong experience using Python libraries (
pandas
,
numpy
,
scikit-learn
,
networkx
) for data manipulation, exploratory data analysis, and rule automation.
Pattern Detection & Analytics:
Proven track record of identifying complex fraud networks, transaction velocity anomalies, or multi-account abuse patterns.
Preferred Experience & Education:
Educational Background:
Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, Applied Mathematics, Economics, or a related quantitative field (
Data Science background strongly preferred
).
Direct experience with
payment mechanisms
, real-time settlement rails, card-to-card transfers, or digital wallets.
Hands-on experience with
graph theory/network analysis
(identifying linked accounts, shared device fingerprints, IP linkages).
Familiarity with machine learning workflows, rule engine architectures, and dynamic risk-scoring frameworks.
Strategic Problem Solver:
Comfortable tackling ambiguous, rapidly evolving risk problems in a fast-paced environment.
Cross-Functional Communication:
Excellent at translating data science insights and technical risk concepts into strategic recommendations for business stakeholders.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
L'équipe Opérations de l'expérience client façonne, au quotidien, l'expérience que Wealthsimple offre à sa clientèle. Nous gérons les interactions concrètes, par courriel, par clavardage et par téléphone, ainsi que les moments charnières où une personne choisit de nous confier, ou non, sa vie financière. Notre objectif est simple : offrir un soutien rapide, fluide et fiable qui dépasse les attentes des personnes que nous servons.
- Modèle 100 % télétravail : Ce poste est entièrement à distance. Vous pouvez travailler de n'importe où au Canada.
- Environnement de travail : Bien que le poste soit à distance, les candidats doivent disposer d'un espace de travail privé, calme et professionnel, doté d'une connexion Internet haute vitesse fiable, afin de garantir la confidentialité et la qualité de nos interactions avec les clients.
- Date de début visée : le 4 janvier, 2027.
- Contrat : Engagement initial de 6 mois avec possibilité de prolongation et opportunités d'évolution en interne.
Wealthsimple connaît une croissance rapide, et chaque jour, de plus en plus de Canadiennes et de Canadiens commencent à utiliser notre plateforme. Cette croissance s'accompagne d'un effort tout aussi important pour que notre clientèle ait de moins en moins besoin de nous joindre. Nous nous attaquons aux causes profondes des problèmes courants et créons de meilleurs outils en libre-service, notamment grâce à l'IA, afin que la clientèle puisse régler les questions simples de façon autonome. Notre équipe peut ainsi se concentrer sur les conversations où l'intervention humaine fait toute la différence.
À PROPOS DU POSTE
Quand quelque chose ne fonctionne pas comme la cliente ou le client s'y attendait, c'est vous qui rectifiez le tir. Vous aiderez la clientèle par clavardage, au téléphone et par courriel, en prenant en charge des questions et des problèmes qui demandent une vraie réflexion, et non des réponses toutes faites. Certains jours, il s'agira de démêler une situation complexe; d'autres jours, de rassurer une personne et de l'accompagner étape par étape. C'est un travail exigeant et structuré, qui demande un bon jugement, de l'intelligence émotionnelle et le sens des responsabilités nécessaire pour mener chaque dossier à terme. Bien exercé, ce rôle est l'un des plus importants chez Wealthsimple.
CE QUE VOUS FEREZ
- Aider la clientèle par clavardage, au téléphone et par courriel, en gérant un flux constant de conversations du début à la fin.
- Accompagner la clientèle dans ce qui compte le plus pour elle, qu'il s'agisse de questions rapides ou de problèmes complexes liés à ses placements ou à ses services bancaires.
- Écouter attentivement, vous mettre à la place de la clientèle et communiquer avec la clarté, la chaleur et la bienveillance auxquelles elle devrait s'attendre chaque fois qu'elle s'adresse à Wealthsimple.
- Prendre en charge chaque dossier qui vous est confié : trouver la véritable source du problème, dénicher la réponse même face à une situation inédite et faire un suivi pour que rien ne passe entre les mailles du filet.
- Travailler selon un horaire établi et atteindre des cibles claires en matière de qualité, de productivité et de respect de l'horaire. Ces cibles sont au cœur de l'évaluation du rendement dans ce poste.
- Acquérir une connaissance approfondie des produits de Wealthsimple et des notions financières sur lesquelles ils reposent, et continuer d'apprendre au fil de leur évolution.
- Tirer parti du coaching et de la rétroaction sur la qualité pour perfectionner constamment votre savoir-faire.
VOS DÉBUTS:
- Excellente maîtrise du français et de l'anglais, avec une communication écrite et orale claire et chaleureuse dans les deux langues (exigence essentielle).
- Expérience en service à la clientèle, que ce soit en technologie, en hôtellerie et restauration, dans le commerce de détail, dans les services financiers ou dans un autre domaine.
- Bon jugement et capacité à prendre rapidement de bonnes décisions, même quand la réponse n'est pas évidente.
- Grande intelligence émotionnelle, notamment la capacité à bien cerner les gens et à garder son sang-froid dans les situations tendues.
- Débrouillardise et détermination pour trouver des réponses par vous-même.
- Vitesse et précision au clavier, et agilité pour passer rapidement d'un outil ou d'un système à l'autre sans perdre de vue la clientèle.
- Aisance à travailler selon un horaire établi et avec des cibles mesurables.
ATOUTS
- De 1 à 2 ans d'expérience dans les services financiers
QUI VOUS ÊTES
Vous prenez les choses en main. Quand une cliente ou un client vous soumet un problème, ce problème devient le vôtre jusqu'à ce qu'il soit réglé. Vous ne le refilez pas à quelqu'un d'autre en espérant que tout se passe bien. La curiosité vous pousse à comprendre comment les choses fonctionnent, et vous faites preuve de débrouillardise quand la réponse ne saute pas aux yeux. Vous avez à cœur les personnes que vous aidez, et cela se voit : vous sentez quand une personne s'inquiète pour son argent, et vous savez ramener le calme dans la conversation. Enfin, vous avez la détermination nécessaire pour bien faire ce travail jour après jour, même quand la file d'attente déborde et que les problèmes sont difficiles.
Nul besoin d'une formation en finance. Les personnes qui viennent de la technologie, de l'hôtellerie et de la restauration ou du commerce de détail possèdent souvent exactement les compétences que ce poste exige. Ce qui compte le plus, c'est la curiosité, la débrouillardise, l'habitude de résoudre les problèmes par soi-même et un réel souci de la clientèle.
VOS DÉBUTS
Vous apprendrez ce que vous devez savoir une fois parmi nous. Notre programme d'intégration est conçu pour que toute personne ayant les bonnes compétences puisse réussir, peu importe son parcours.
Vous commencerez par une formation sur Wealthsimple : nos produits, notre clientèle, ainsi que les principes et les normes qui guident notre façon de la servir. Vous aurez un aperçu de tout ce que nous faisons. Vous mettrez ensuite ces apprentissages en pratique en aidant la clientèle dans un contexte réel et encadré, le temps de prendre de l'assurance. Quand le moment sera venu, vous intégrerez un secteur précis de notre équipe de soutien pour vous spécialiser, approfondir vos connaissances et développer une expertise dans un volet de nos activités.
Des possibilités d'avancement existent au-delà de ce poste, et certaines personnes accèdent à d'autres rôles chez Wealthsimple. Ce n'est toutefois pas automatique : cela se mérite en faisant bien ce travail et en prenant en main votre propre développement.
VOS AVANTAGES CHEZ WEALTHSIMPLE :
- Compte de dépenses santé (CDS) : 3 000 $/an Un compte flexible, financé par Wealthsimple, pour couvrir vos frais de santé, soins dentaires, optiques et plus encore.
- Régime d’épargne collectif Wealthsimple verse une cotisation automatique de 3 % et égale vos propres contributions jusqu’à 1,5 % (pour une contribution totale de l’entreprise allant jusqu’à 4,5 %).
- Congés payés (PTO) Jusqu’à 20 jours de vacances par an (selon la durée du contrat) + 1 jour de congé de maladie payé par mois.
- Télétravail (WFA) Vous recevez une allocation automatique au prorata de 75 $/mois pour couvrir vos frais de bureau à domicile.
- Matériel informatique Nous vous fournissons le tout dernier MacBook sur le marché. De plus, vous recevrez en cadeau un écran, un clavier, une souris, un adaptateur et un casque d'écoute pour travailler avec tout le confort nécessaire.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Toronto Headquarters
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
L'équipe Opérations de l'expérience client façonne, au quotidien, l'expérience que Wealthsimple offre à sa clientèle. Nous gérons les interactions concrètes, par courriel, par clavardage et par téléphone, ainsi que les moments charnières où une personne choisit de nous confier, ou non, sa vie financière. Notre objectif est simple : offrir un soutien rapide, fluide et fiable qui dépasse les attentes des personnes que nous servons.
EMPLACEMENT ET MODÈLE DE TRAVAIL
- Modèle hybride : Ce poste est basé à Toronto, Ontario.
- Présence au bureau : Les candidats doivent être en mesure de travailler dans un environnement hybride et de se rendre à nos bureaux situés au 80 Spadina Avenue, selon les besoins de l'entreprise.
- Les candidats retenus peuvent prévoir une date d'entrée en fonction le 4 janvier, 2027.
- Contrat : Engagement initial de 6 mois avec possibilité de prolongation et opportunités d'évolution en interne.
Wealthsimple connaît une croissance rapide, et chaque jour, de plus en plus de Canadiennes et de Canadiens commencent à utiliser notre plateforme. Cette croissance s'accompagne d'un effort tout aussi important pour que notre clientèle ait de moins en moins besoin de nous joindre. Nous nous attaquons aux causes profondes des problèmes courants et créons de meilleurs outils en libre-service, notamment grâce à l'IA, afin que la clientèle puisse régler les questions simples de façon autonome. Notre équipe peut ainsi se concentrer sur les conversations où l'intervention humaine fait toute la différence.
À PROPOS DU POSTE
Quand quelque chose ne fonctionne pas comme la cliente ou le client s'y attendait, c'est vous qui rectifiez le tir. Vous aiderez la clientèle par clavardage, au téléphone et par courriel, en prenant en charge des questions et des problèmes qui demandent une vraie réflexion, et non des réponses toutes faites. Certains jours, il s'agira de démêler une situation complexe; d'autres jours, de rassurer une personne et de l'accompagner étape par étape. C'est un travail exigeant et structuré, qui demande un bon jugement, de l'intelligence émotionnelle et le sens des responsabilités nécessaire pour mener chaque dossier à terme. Bien exercé, ce rôle est l'un des plus importants chez Wealthsimple.
CE QUE VOUS FEREZ
- Aider la clientèle par clavardage, au téléphone et par courriel, en gérant un flux constant de conversations du début à la fin.
- Accompagner la clientèle dans ce qui compte le plus pour elle, qu'il s'agisse de questions rapides ou de problèmes complexes liés à ses placements ou à ses services bancaires.
- Écouter attentivement, vous mettre à la place de la clientèle et communiquer avec la clarté, la chaleur et la bienveillance auxquelles elle devrait s'attendre chaque fois qu'elle s'adresse à Wealthsimple.
- Prendre en charge chaque dossier qui vous est confié : trouver la véritable source du problème, dénicher la réponse même face à une situation inédite et faire un suivi pour que rien ne passe entre les mailles du filet.
- Travailler selon un horaire établi et atteindre des cibles claires en matière de qualité, de productivité et de respect de l'horaire. Ces cibles sont au cœur de l'évaluation du rendement dans ce poste.
- Acquérir une connaissance approfondie des produits de Wealthsimple et des notions financières sur lesquelles ils reposent, et continuer d'apprendre au fil de leur évolution.
- Tirer parti du coaching et de la rétroaction sur la qualité pour perfectionner constamment votre savoir-faire.
VOS DÉBUTS:
- Excellente maîtrise du français et de l'anglais, avec une communication écrite et orale claire et chaleureuse dans les deux langues (exigence essentielle).
- Expérience en service à la clientèle, que ce soit en technologie, en hôtellerie et restauration, dans le commerce de détail, dans les services financiers ou dans un autre domaine.
- Bon jugement et capacité à prendre rapidement de bonnes décisions, même quand la réponse n'est pas évidente.
- Grande intelligence émotionnelle, notamment la capacité à bien cerner les gens et à garder son sang-froid dans les situations tendues.
- Débrouillardise et détermination pour trouver des réponses par vous-même.
- Vitesse et précision au clavier, et agilité pour passer rapidement d'un outil ou d'un système à l'autre sans perdre de vue la clientèle.
- Aisance à travailler selon un horaire établi et avec des cibles mesurables.
ATOUTS
- De 1 à 2 ans d'expérience dans les services financiers
QUI VOUS ÊTES
Vous prenez les choses en main. Quand une cliente ou un client vous soumet un problème, ce problème devient le vôtre jusqu'à ce qu'il soit réglé. Vous ne le refilez pas à quelqu'un d'autre en espérant que tout se passe bien. La curiosité vous pousse à comprendre comment les choses fonctionnent, et vous faites preuve de débrouillardise quand la réponse ne saute pas aux yeux. Vous avez à cœur les personnes que vous aidez, et cela se voit : vous sentez quand une personne s'inquiète pour son argent, et vous savez ramener le calme dans la conversation. Enfin, vous avez la détermination nécessaire pour bien faire ce travail jour après jour, même quand la file d'attente déborde et que les problèmes sont difficiles.
Nul besoin d'une formation en finance. Les personnes qui viennent de la technologie, de l'hôtellerie et de la restauration ou du commerce de détail possèdent souvent exactement les compétences que ce poste exige. Ce qui compte le plus, c'est la curiosité, la débrouillardise, l'habitude de résoudre les problèmes par soi-même et un réel souci de la clientèle.
VOS DÉBUTS
Vous apprendrez ce que vous devez savoir une fois parmi nous. Notre programme d'intégration est conçu pour que toute personne ayant les bonnes compétences puisse réussir, peu importe son parcours.
Vous commencerez par une formation sur Wealthsimple : nos produits, notre clientèle, ainsi que les principes et les normes qui guident notre façon de la servir. Vous aurez un aperçu de tout ce que nous faisons. Vous mettrez ensuite ces apprentissages en pratique en aidant la clientèle dans un contexte réel et encadré, le temps de prendre de l'assurance. Quand le moment sera venu, vous intégrerez un secteur précis de notre équipe de soutien pour vous spécialiser, approfondir vos connaissances et développer une expertise dans un volet de nos activités.
Des possibilités d'avancement existent au-delà de ce poste, et certaines personnes accèdent à d'autres rôles chez Wealthsimple. Ce n'est toutefois pas automatique : cela se mérite en faisant bien ce travail et en prenant en main votre propre développement.
VOS AVANTAGES CHEZ WEALTHSIMPLE :
- Compte de dépenses santé (CDS) : 3 000 $/an Un compte flexible, financé par Wealthsimple, pour couvrir vos frais de santé, soins dentaires, optiques et plus encore.
- Régime d’épargne collectif Wealthsimple verse une cotisation automatique de 3 % et égale vos propres contributions jusqu’à 1,5 % (pour une contribution totale de l’entreprise allant jusqu’à 4,5 %).
- Congés payés (PTO) Jusqu’à 20 jours de vacances par an (selon la durée du contrat) + 1 jour de congé de maladie payé par mois.
- Télétravail (WFA) Vous recevez une allocation automatique au prorata de 75 $/mois pour couvrir vos frais de bureau à domicile.
- Matériel informatique Nous vous fournissons le tout dernier MacBook sur le marché. De plus, vous recevrez en cadeau un écran, un clavier, une souris, un adaptateur et un casque d'écoute pour travailler avec tout le confort nécessaire.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Berlin, Germany; Iberia, Spain; Lisbon; Istanbul; Serbia; Barcelona; London, United Kingdom
Workplace: remote
ABOUT YOU
We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products.
The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement.
You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion.
This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Product Strategy & Roadmap
Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs.
Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators.
Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions.
Product Definition & Delivery
Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements.
Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences.
Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery.
Drive features from ideation through build, testing, launch readiness, and post-launch iteration.
Cross-Functional Collaboration
Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams.
Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders.
Support internal enablement by helping teams understand new features, user flows, and operational impacts.
Partner & Platform Engagement
Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks.
Participate in partner discussions to clarify requirements, dependencies, and delivery expectations.
Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap.
Data, Insights, and Iteration
Define and monitor key product metrics related to onboarding, engagement, and usage.
Use data, user feedback, and partner insights to identify friction points and opportunities for improvement.
Continuously refine products based on performance and evolving customer needs.
Qualifications & Skills:
Experience & Background
8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce.
Proven experience delivering complex, cross-functional Fintech products from concept to launch.
Experience with digital wallets, card issuing, payouts, or BaaS platforms.
Strong technical fluency and comfort working closely with engineering teams and APIs.
Product & Execution Skills
Ability to translate ambiguous problems into structured product requirements and execution plans.
Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers.
Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously.
Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows.
Data-informed mindset with the ability to use metrics to guide decisions.
Collaboration & Mindset
Collaborative, humble, and solutions-oriented approach to problem solving.
Comfortable giving and receiving feedback and reassessing assumptions as new information emerges.
A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions.
Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve.
Proactive, hands-on attitude with a bias toward ownership and execution.
Nice to Have:
Familiarity with fraud management, risk, chargebacks, or compliance considerations.
Experience in gaming, digital goods, and creator platforms.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.
As a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.
If you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.
WHAT YOU'LL DO
- Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..
- Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.
- Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.
- Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.
- Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.
- Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.
- Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.
WHAT YOU HAVE
- 10+ years of software engineering experience, including building scalable backend systems or internal developer platforms.
- Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.
- Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.
- Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).
- A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.
- Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.
- Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.
- Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive
- Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.
- Experience integrating AI agents into a developer ecosystem is a strong plus.
COMPENSATION
$231,000 - $340,000
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Backend Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU'LL DO
- Retrieval over peta-byte scale documents
- Organizational-level interfaces to collaborate with AI
- Managing dedicated GPU capacity across 5+ regions
- 1000-step planning agents that help take companies public
- Government-level security for the world's most sensitive matters
- Evaluating LLMs across a 10k+ leaf taxonomy of tasks
- Internet-scale data collection from over 50+ jurisdictions
WHAT YOU HAVE
- 6+ years (post-BS/MS) of backend-focused software engineering experience on product-centric teams
- Track record of building fast-growing SaaS products by leveraging PWA technologies
- Track record of shipping highly intuitive products, strong attention to detail
- Experience building backend platforms that can support multiple product lines
- Strong programming skills and general Computer Science knowledge
- Grit - experience working at early-stage startups is a plus
COMPENSATION
$193,400 - $290,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-SA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
REPRESENTATIVE PROJECTS
- Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.
- Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal "playbook" to contracts.
- Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.
- Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.
WHAT YOU'LL DO
- Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
- Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
- Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
- Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
- Stay current on new developments in agentic systems and bring those learnings back to the products we build.
WHAT YOU HAVE
- 10+ years (post-BS/MS) of software engineering experience.
- Passion for building effective domain-specific agents.
- Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
- Comfortable with when and how to use evaluations to drive quality.
- Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
- We are hiring for this role across Mid, Senior, and Staff levels.
- Proficiency in Python and experience working with LLM APIs and agent frameworks.
- Experience with shipping user-facing products, either on the backend or full-stack.
COMPENSATION RANGE
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-BB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Raleigh, NC
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
headMetn, Lebanon
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