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Location: Johor Bahru, Malaysia Males and Females welcome Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer ( www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Job Description Official Hosts serve as the game facilitator as well as brand ambassadors. We are seeking Official Hosts to host games throughout the week and occasionally assist in other ad hoc duties. For this role, you should have great people skills, to make sure our users have a positive game experience from the moment they arrive till their departure. Working Hours Shifts will be assigned each week during the following timeframes: Monday to Friday: 8 am – 1 pm, 4 – 9 pm, 6 - 11 pm Saturday & Sunday: 8 am – 1 pm, 1 - 6 pm, 3 – 9 pm, 6 – 11 pm Key Responsibilities Be an ambassador of the Stranger Soccer brand at the games Facilitate numerous football games around Johor Ensure an OUTSTANDING game experience from start to finish Be ready to step in and play, to cover for any no show players or Hosts Report issues back to Operations Management Requirements FUN outgoing personality Understanding of and passion for football Excellent people and communication skills Previous experience in customer service is a plus To apply, please visit https://www.strangersoccer.com/official-host and fill in the application form there.

Location: New York, New York, United States About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . About the role Turing Intelligence builds and ships production AI systems for large enterprises. In banking, capital markets, asset management and insurance, our clients come to us with a hypothesis about where AI can move a P&L line, and we turn it into working software that runs in their core workflows, in a regulated environment, with a measured result. The Client Engagement Lead owns that outcome: from signed SOW through production deployment, adoption, and renewal. You are the client's day-to-day executive counterpart, the leader of a pod of Forward Deployed Engineers (FDEs), and the owner of the engagement's scope, timeline, margin, and expansion. This is not a project-management seat and not an engineering seat. It is an account delivery leader who runs a book of business inside a client, keeps senior stakeholders confident, and holds the engagement to its commercial and delivery commitments. You will not write code, but you need enough technical fluency to scope AI work credibly, challenge your engineers' plans, and explain trade-offs to a client CTO or model-risk team without a translator. What you'll own Client relationship Be the trusted counterpart to client sponsors from working teams to managing directors and C-suite. Own the steering committee, the executive updates, and the hard conversations. Understand the client's business, org, and politics well enough to anticipate what they need before they ask, and to know which stakeholders can stall or accelerate an initiative. Navigate regulated-enterprise complexity as part of the plan, not a surprise at go-live: model risk management, information security review, data residency, procurement, legal, and Responsible AI requirements. Protect the relationship through delivery problems. Bring bad news early, with a plan. Delivery, SOW to production Own engagements end to end. Structure SOWs with clear scope, milestones, dependencies, acceptance criteria, and a value hypothesis before signature. Run the engagement: cadence, staffing, risk and dependency management, decision logs, client communications. Make real-time calls on scope and priority to protect the critical path. Hold the standard that success is adoption and measured impact, not "delivered on time." Define the baseline and KPIs up front and report against them. Set the quality bar with your engineering lead: production readiness, evaluation of model-backed components, and acceptance testing are part of "done." P&L and growth Own the engagement P&L against TI's revenue and margin targets. Manage staffing mix, utilization, change orders, and scope creep to protect gross margin. Forecast accurately and flag variance early. Identify and shape expansion: new use cases, adjacent business units, follow-on SOWs, renewals. Partner with the BFSI GM, who owns the account relationship and revenue number, to convert them. Report value delivered, risks, and key decisions to client sponsors and TI leadership on a fixed cadence. Team leadership Lead a pod of FDEs and delivery staff. Set direction, unblock, and hold the bar on client-facing professionalism and delivery discipline. Partner with your technical lead on architecture and staffing decisions; own the outcome even where you don't own the design. Codify what works into reusable BFSI delivery playbooks, estimation models, and SOW patterns. What you bring Required Collaborative Engagement Lead with sound leadership instincts, a team player who keeps teams motivated under delivery pressure and leads by example, serving as a role model in work ethic, accountability, and client commitment. 8+ years in client-facing delivery or consulting, with at least 3 years leading engagements or accounts for financial services clients (banking, capital markets, asset management, insurance, or payments). Track record of owning engagement or account financials: margin, forecasting, staffing, change orders, renewals. You have led at least one AI, ML, or data-platform program into production at an enterprise and can speak to what the client changed as a result. Executive presence and relationship depth: you have run steering committees, managed MD-level sponsors, and retained accounts through difficult periods. Technical fluency: you can read an architecture diagram, understand how an LLM-based system is built and evaluated, and ask the questions that expose weak plans. You do not need to code. Based in the New York metro area and able to be onsite with clients several days per week. Preferred Engagement management at a technology consultancy, systems integrator, or AI-native delivery firm; or a delivery leadership role inside a bank or insurer's technology or data organization. Familiarity with BFSI regulatory context: model risk management, information security and third-party risk, data privacy and residency. Experience in a two-in-a-box model working alongside a commercial account owner. How we work Two-in-a-box: you own delivery and engagement growth; the BFSI GM owns the account relationship and topline revenue. Small pods of senior FDEs staffed against outcomes, not seats. Bias to shipping. Iterative delivery and clarity over process. Low ego. The outcome matters more than who gets the credit. Compensation and logistics Base salary + Bonus and equity. Hybrid. Onsite with clients in NYC as the engagement requires; occasional travel to other client sites. Reports to the Head of AI Delivery, Turing Intelligence. Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .

Location: Denver, CO, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview As a People Business Partner at Fanatics Betting & Gaming (FBG), you will partner with a fast-paced, high-volume customer obsessed business area. This role is first and foremost about case ownership: you will manage a steady, high-volume caseload of employee relations matters end to end, while keeping quality, consistency and commercial focus high. You will be the go-to partner for operational and Trading leaders on day-to-day people issues, spotting patterns in your cases and turning them into practical fixes that reduce repeat issues. You will work closely with the PBP Director and the wider People team to deliver a fantastic, consistent employee experience at scale. Responsibilities Own and manage a high volume of employee relations cases end to end, including performance management, conduct, attendance, grievances, and policy matters Conduct thorough, timely and impartial investigations; gather evidence, interview parties, and write clear findings and recommendations Prioritize and triage a busy caseload, balancing urgency, risk and service levels, and keeping cases moving to agreed timelines Advise and coach managers through difficult conversations, disciplinary and performance processes, ensuring fair and consistent outcomes Apply policy and employment law with commercial focus, and escalate complex or high-risk cases to senior People leaders and Legal when appropriate Track and report on case volumes, themes and trends; use the data to identify root causes and recommend preventative actions Partner with the wider People team on programs and initiatives that support the operational workforce Qualifications Proven experience as a HR Generalist, HR business partner or employee relations experience, with a strong track record of owning and closing cases Experience managing a high-volume ER caseload, ideally supporting an operational, contact center, customer service, or shift-based workforce Hands-on investigation experience, including interviewing, weighing evidence, and writing clear, well-reasoned reports Strong working knowledge of employment law and HR policy, and the confidence to apply it consistently Highly organized, with excellent attention to detail and the ability to manage competing priorities and deadlines Calm, resilient and comfortable working in a fast-paced environment where priorities shift quickly Sound judgment and strong emotional intelligence to handle sensitive and confidential matters with discretion Strong verbal and written communication skills, including the ability to coach managers and deliver difficult messages Comfortable using data to spot trends and inform decisions; experience with HRIS or case management tools a plus Experience improving processes or building playbooks to drive efficiency and consistency a plus Open to regular travel to events and other Fanatics offices for various offsite and team meetings Have strong business acumen and commercial awareness If you possess some of these skills but not all of them, we still encourage you to apply! Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $80,000 — $93,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: NZ: Hawkes Bay (2 Bridge St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses. The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels. The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment. Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week. We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027. Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Remote Workplace: Remote ABOUT BUFFER We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way. Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open. We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team. As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years. While unusual at Buffer, we're looking for folks in a specific timezone range. This role is currently open to candidates based between UTC-3 and UTC+3. That gives you overlap with our current security engineer in Sri Lanka and most of our Engineering team, and lets the two of you share incident coverage so neither of you has to work through the night. ABOUT THE ROLE We're hiring a hands-on security engineer to be the tech lead for Buffer's Security team. You'll work alongside Adnan https://www.linkedin.com/in/adnanissadeen/, who has carried security at Buffer for years. Together, you’ll own security and compliance for a 15-year-old profitable company that is rebuilding itself around AI. Two things make this the right moment. Buffer’s product surface is growing: in May, we launched a public GraphQL API with an MCP server and CLI. More than 35,000 organizations have connected an AI tool to Buffer, and we are planning to build a plugin ecosystem on top. Internally, we're becoming an AI-native organization: MCPs on our Claude Team plan, custom connectors, internal tools, and Roo, our own internal agent. We're small and lean, with few processes, and we run on trust around access and permissions. We don't want to lose that, but the surface now grows faster than one person can cover. That means the usual security playbook won't work here. We don't buy enterprise plans for every tool, and we don't make people justify every access request. You’ll make the secure path the easy path to follow. Your role will be to set the direction for security at Buffer and to do much of the work yourself. You'll decide which open security problems to address first, write code to fix some of them, and lead incidents when they happen. We're looking for an enabler and a team player, not a gatekeeper. This is a generalist role by design. WHO YOU’LL WORK WITH You’ll report to Miguel, https://www.linkedin.com/in/migueldavid/ Engineering Manager for the Infrastructure and Security teams. Day-to-day, the Security team is you, Adnan, and Miguel. Adnan knows how everything at Buffer fits together and where the sharp edges are. Together, you’ll own planned security work as well as the work that keeps the lights on: the security inbox, requests from other teams, maintenance, and chores. You’ll lead the team’s direction and standards. You will also work closely with product engineering teams to ensure that what we build meets a strong security bar. That means collaborating on tech spec reviews and growing the group of security champions across the teams. Your peers from our Advocacy (customer support) and People teams will rely on you to support them with security and compliance needs that come up in their work, from customer security questions to vendor reviews and policy. WHAT YOU’LL BE WORKING ON - 🧭 Lead security at Buffer. Define the strategy and roadmap, set priorities, drive execution, and change how we work where it matters. If you see a problem outside your lane, say so and drive the fix. - 🧰 Build. Identify the problem, define the solution, then build it with Adnan: tooling, automation, processes. - 🔁 Put security in the development loop. Check on every PR, threat modeling in tech specs, dependency, secrets, and supply chain hygiene, and review steps that hold up as more of our code is written with AI agents. - 🔐 Advance operational security. Secure our day-to-day operations to meet industry-wide standards while maintaining the flexibility afforded by Buffer’s high-trust environment. - 💡 Keep the lights on. Security inbox, requests from other teams, maintenance and chores, shared with Adnan. Much of this is manual today, and we’d love you to automate what you can. - 🚨 Lead incidents and take part in our engineering-wide on-call rotation. Set the standard for how we run a security incident, then hold the team to it. Run tabletops with the rest of Engineering, and ensure the gaps are fixed. - 🤖 Secure the AI surface. Threat-model what we’re building, from agents with tool access to connectors and in-product AI, and set guardrails so Buffer can move fast on AI without guessing. - 🐛 Run vulnerability disclosure. Triage reports from outside researchers, fix or route the real ones, and decide how the program grows. - 🤝 Own compliance and customer trust. SOC 2 and Meta platform compliance are the big ones today. We want them to make Buffer safer, not only to pass audits, but also to automate evidence where you can. Security questionnaires reach us through Advocacy. Help answer them, and build what lets customers find answers on their own (a Trust Center, for example). HELPFUL SKILLS AND EXPERIENCE - You’ve been the senior security person somewhere without a CISO above you. You know what it means to set direction without a mandate and earn it through work. - You have hands-on application and API security depth in a multi-tenant SaaS, ideally one with a public API: authorization models, OAuth and OIDC, session and auth flows, IDOR and SSRF, and threat modeling. You've found these bugs and fixed them, not only reported them. - You write code. You can read and change a TypeScript codebase well enough to ship a fix and review someone else’s (legacy PHP and Python show up more rarely, too). - You’ve led security incidents end-to-end, including the writing of status updates, customer comms, and postmortems that people act on. - You’ve worked with AWS, Kubernetes, and Cloudflare, or similar, enough to reason about infrastructure risk with an infrastructure team. You don’t need to run it. - You’ve run a SOC 2 or similar program, or worked closely with one, and you’d rather automate evidence collection than do it by hand. - You've run or triaged a vulnerability disclosure or bug bounty program, and you can tell a real report from noise quickly. - You have strong opinions, and you can hold them loosely. You are comfortable disagreeing with a senior engineer’s design, and working together to find the best solution (sometimes changing your mind when their argument is better). - You’re fluent with modern AI tools, and you use them to multiply your output and your team’s. You’ve thought hard about securing systems that use them. - You thrive in remote, async environments, and you follow through. You're clear in your thinking and generous with context, and you close the loop on what you commit to. Most of your influence here will be written. - Bonus points if you’re already a Buffer user or familiar with social media management tools. OUR TECH STACK - Product. Node.js (TypeScript) across most services in a monorepo, backed by MongoDB; a REST API and PHP being retired for legacy services. iOS and Android apps. A public GraphQL API, MCP server, CLI, and connectors. - Infrastructure. AWS (EKS, IAM, SQS, S3, CloudFront), Terraform, ArgoCD, GitHub Actions, Cloudflare (WAF, Zero Trust, Workers, DNS). - Security and compliance. Vanta for SOC 2, Dependabot, gitleaks, AWS GuardDuty, Cloudflare WAF and Zero Trust, Action1 for device management, 1Password, and Google Workspace as the identity layer. - Observability and incidents. Datadog, Sentry, incident.io http://incident.io, and PagerDuty. - AI. Claude Team across the company, internal agents and MCP servers built in-house, in-product AI features. APPLY FOR THE JOB Do you believe you're a fit for this role and want to join the Buffer team? We'd love to hear about you! Here's what our hiring process looks like: 1. Application. A short form with your CV, LinkedIn, a few yes/no questions, and an example of your writing. 2. Questionnaire. If there’s a match, we’ll email you a short set of questions to learn a bit more about you! 3. Interview process: Meet with several teammates across a few Zoom calls, starting with Miguel https://www.linkedin.com/in/migueldavid/, Engineering Manager for Infrastructure and Security, and the hiring manager for this role, and then a handful of other Buffer teammates and peers. 4. Take-home exercise. During our interview process, we'll ask you to do an asynchronous task so we can see your work in practice and discuss it live. 5. Meet the CEO. Get to know Joel https://www.linkedin.com/in/joelgascoigne/, our Founder CEO. 6. Collaboration period. Two paid days working with the team on a real project, so that we can each see what it's like to work together. PRIVACY POLICY By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract. We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players. This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved. Responsibilities: Engage in direct, ongoing communication with players to troubleshoot reported issues, provide guidance, and work collaboratively toward effective resolutions. Manage player support inquiries from initial contact through resolution, providing timely follow-ups, clear communication, and a positive support experience throughout the process. Maintain in-depth knowledge of MLB The Show, including gameplay mechanics. Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience. Moderating community channels when the time is needed. Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution. Identify and investigate cheating, exploits, and unfair play trends. Recognize cheating behaviors and emerging exploit patterns. Analyze player activity to detect cheating and abuse. Investigate exploits and help protect game integrity. Track cheating methods to support safer gameplay. Assist in maintaining tools to help solve player reported issues. Represent the players best interests to the internal development team. Assist in identifying bugs and assisting in testing when the time is needed. Required: Strong interpersonal, verbal, and written communication skills A strong sense of empathy and understanding Ability to keep a positive mindset when talking with players Strong problem solving and troubleshooting skills Strong ability to work in a communicative team environment Superior organization skills A passion for video games and video game communities Desirable : A passion for Baseball and MLBTS Experience with ZenDesk or similar customer support tools Bi-lingual (Spanish) At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $39.33 — $59.04 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Director, Program Management Portfolio & Program Management Office (PPMO) About the Role Sony Interactive Entertainment is seeking a Director, Program Management to lead the delivery, governance, and strategic execution of critical e-commerce, payments, and monetization initiatives across the PlayStation platform. This role is responsible for leading a portfolio of large-scale, cross-functional programs that span Product, Engineering, Finance, Tax, Legal, Operations, Customer Experience, and Commercial organizations. The Director will drive alignment across senior leaders, influence strategic investment decisions, and ensure complex initiatives deliver measurable customer and business outcomes. The ideal candidate combines deep program leadership expertise with strong domain knowledge in digital commerce, payments, subscription businesses, marketplaces, checkout experiences, fraud prevention, taxation, and financial operations. They must be capable of operating at both strategic and execution levels, translating business objectives into scalable delivery plans while ensuring disciplined program execution. What You'll Do Strategic Portfolio Leadership Lead a portfolio of complex, high-visibility initiatives supporting PlayStation's commerce and monetization ecosystem. Partner with executive leaders to define strategic objectives, roadmaps, priorities, success metrics, and investment plans. Drive alignment across global organizations and mission groups with competing priorities and dependencies. Establish operating models and governance frameworks that enable informed decision-making, accountability, and effective risk management. Serve as a strategic partner to senior leadership on portfolio health, execution strategy, organizational readiness, capacity planning, and investment decisions. Commerce & Payments Transformation Partner with Product Management and Engineering leaders to evaluate business opportunities and develop scalable execution strategies. Ensure business, operational, regulatory, compliance, and customer experience requirements are incorporated into planning and delivery. Drive initiatives that improve conversion, payment success rates, operational efficiency, platform scalability, compliance readiness, and customer satisfaction. Contribute to the evolution of player experiences in discovering and transacting in their journeys. Portfolio Execution & Benefits Realization Establish and maintain portfolio-level planning, dependency management, reporting, forecasting, and executive communications. Identify delivery risks, resource constraints, and execution challenges early and drive mitigation plans. Oversee complex cross-organizational dependencies across multiple teams, business units, and external partners. Facilitate executive reviews, planning cadences, governance forums, and portfolio decision-making processes. Define and track outcome-based KPIs, benefits realization plans, and success metrics that demonstrate measurable business value. Organizational Leadership Build and lead a program management organization focused on execution excellence, accountability, and continuous improvement. Support the professional development and growth of program managers and senior program leaders. Build strong partnerships with senior leaders across Product, Engineering, Finance, Legal, Tax, Operations, and Commercial organizations. Drive a culture of accountability, clarity, transparency, operational excellence, and customer focus. Influence execution across organizations without direct authority while maintaining strong stakeholder alignment. Qualifications Required Significant experience leading large-scale technology programs, portfolios, or product delivery organizations. Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations. Demonstrated success operating within large, matrixed global organizations. Strong executive communication, stakeholder management, and organizational influence skills. Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks. Strong analytical and problem-solving abilities with a track record of translating ambiguity into actionable plans. Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers. Commerce & Payments Experience Deep experience in one or more of the following areas: E-commerce platforms Digital payments Payment processing and orchestration Checkout experiences Subscription businesses Digital marketplaces Billing systems Fraud prevention and payments risk management Financial operations platforms Tax and regulatory compliance Additional requirements: Demonstrated expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecycle management. Experience in the development and launch of physical consumer technology products. Preferred Experience within consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments. Knowledge of Agile, Waterfall, and hybrid delivery methodologies. PMP, PgMP, SAFe, or related certifications are a plus. Leadership Expectations The successful candidate will: Operate comfortably at executive and implementation levels. Drive alignment across organizations without direct authority. Balance strategic thinking with disciplined execution. Create clarity in complex and ambiguous environments. Build organizational capability and strengthen program management practices. Focus teams on customer and business outcomes rather than activity-based metrics. Raise risks early and drive accountability through resolution. Build trusted partnerships across technical and business functions. Influence strategic priorities while ensuring operational excellence in execution. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $218,700 — $328,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Dublin, Ireland; Leeds, England, United Kingdom; London, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Overview As a Product Manager, Trading Product at Fanatics Betting & Gaming (FBG), you’ll support the development and delivery of key features that power our pre-match and in-play betting experiences. You’ll work closely with product, trading, and engineering teams to improve how we manage and price markets - helping ensure a fast, reliable, and competitive offering. This is a great opportunity for a product manager with strong collaboration skills, a passion for sports, and a desire to work on impactful, customer-facing features that directly influence what users see and bet on. Responsibilities Support the scoping and delivery of new trading product features and enhancements, helping manage a multi-team roadmap Write clear product requirements and partner with engineering to deliver high-quality features efficiently Collaborate with traders, risk teams, and operations to understand workflows and identify pain points Monitor product and market performance to identify trends, flag issues, and recommend improvements Use data and customer insights to support prioritization and validate feature impact post-launch Conduct research on competitor offerings and industry trends to ensure strong market positioning Communicate updates, decisions, and outcomes clearly to stakeholders across the business Skills and Experience 1–3 years of product management or sports trading experience Solid understanding of sports — particularly how fans engage with live events and betting Strong written and verbal communication skills; ability to clearly convey product ideas, specs, and decisions to a wide range of stakeholders. Experience working with engineers, analysts, and operational users to deliver cross-functional solutions Analytical mindset and comfort using data to guide product decisions Comfortable using AI tools to support product research, analysis, requirements writing and prototyping, with sound judgement on when to use them and how to validate their outputs. A proactive, team-first mindset and strong attention to detail #LI-LS2 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range £40,000 — £50,000 GBP By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote USA Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. This role will be working with Lion Studio. Lion Studios is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses. Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart. About the Role Lion Studios is looking for an Infrastructure & Backend Engineering Lead to own and evolve the technical foundation behind our games, analytics systems, internal products, and web services. This role combines technical leadership with hands-on engineering across AWS, data infrastructure, backend and game services, and web infrastructure. You’ll help set technical direction, lead the team, and work alongside engineers to design, build, and improve the systems that support Lion and our games. We’re looking for someone who can keep critical systems reliable while also looking ahead, identifying opportunities, and driving technical improvements across the organization. What You’ll Own Cloud & Infrastructure Own our AWS infrastructure, architecture, reliability, monitoring, security, and cost optimization. Drive infrastructure automation, CI/CD, observability, and operational best practices. Design and implement improvements to our cloud infrastructure and shared services. Support infrastructure and hosting for internal products, websites, APIs, and other services. Data & Analytics Infrastructure Own the infrastructure behind our analytics stack, including Snowflake and high-volume game event pipelines. Improve the reliability, performance, scalability, and cost of our data infrastructure. Work closely with Analytics and BI to evolve the underlying data platform. Help design and implement changes as our data and analytics needs grow. Backend & Game Services Own shared backend services, APIs, game servers, and live game infrastructure. Design and build backend systems alongside the team. Help define architecture and hosting strategies for services used across our games. Support studios and internal teams integrating with Lion’s backend systems. Technical Leadership Build and own the technical roadmap for the team. Lead engineers and stay involved in architecture, implementation, code reviews, and solving complex technical problems. Proactively identify technical problems and opportunities and drive them forward. Turn ambiguous business and technical problems into clear options, recommendations, and execution plans. Build strong relationships across Engineering, Analytics, Product, QA, Solutions, and our partner studios. Own projects through rollout and beyond, including monitoring, feedback, adoption, and iteration. What We’re Looking For Strong software engineering background with experience building and operating production systems. Strong experience with cloud infrastructure, ideally AWS. Strong backend and distributed systems experience. Experience with modern data infrastructure and high-volume data pipelines. Snowflake experience is strongly preferred. Experience with infrastructure as code, CI/CD, monitoring, automation, and cloud cost management. Experience leading engineers and owning technical roadmaps. Comfortable working across code, infrastructure, architecture, and production systems. Strong technical judgment and the ability to make decisions across multiple areas of engineering. Strong ownership and follow-through from initial idea through launch, measurement, feedback, and iteration. Ability to identify opportunities and drive improvements without needing everything to be fully defined upfront. Strong communication skills and the ability to work across technical and non-technical teams. Nice to Have Experience in mobile gaming, consumer mobile products, AdTech, or another high-scale environment. Experience operating live game services or other highly available backend systems. Experience with Kubernetes, Terraform, Kafka or similar event infrastructure, and modern observability tools. Experience with Snowflake optimization and large-scale analytics workloads. Experience working with distributed teams and external development studios. What Success Looks Like You’ll help set the technical direction for the systems that power Lion Studios and work with the team to bring that direction to life. Our infrastructure is reliable, scalable, and cost-conscious. The team has clear technical direction, projects have strong ownership from idea through rollout, and we’re continuously improving the systems and services that support our games and teams. Working at Tripledot Studios: Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year. Financial: Generous 401k match, discretionary bonuses, and competitive salaries. Health & Wellness: Comprehensive Medical, Dental, and Vision coverage. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Continuous Professional Development: Propel your career with continuous opportunities for professional development. Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture. Regular company events: Yearly on-site events that celebrate our achievements and our team spirit. This role is currently open to remote candidates based in the following U.S. states: California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Texas and Washington. Candidates based in Dallas will follow a hybrid work arrangement with our Dallas studio, with four days per week in the office (Monday–Thursday). The anticipated base salary range for this role is $150,000–$185,000. Compensation decisions are made based on the unique qualifications, experience and circumstances of each candidate. Actual compensation is determined based on a variety of factors, including, but not limited to an individual's skills, experience, education, training, licenses and certifications (where applicable), as well as business and organizational needs. The final compensation package will be based on the specific position offered in addition to a full range of medical and other benefits. Tripledot Studios is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. As part of our interview process, we may use AI-enabled tools to assist with note-taking and summarizing conversations. These tools are used only to support our recruiters and interviewers. They are not used to screen applications or make hiring decisions. All candidate evaluations and hiring decisions are made by people. This opening is for an existing vacancy. All legitimate Tripledot roles are only posted on our official careers page and LinkedIn and we do not conduct job interviews via messaging apps like WhatsApp, Telegram or others. We never ask for personal or financial information during interviews. Sensitive information is only ever requested after a formal written offer through official channels.  Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Our in-house recruitment team will only contact individuals through their official Company email addresses (tripledotstudios.com)

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. The Role Fanatics comprises several businesses: commerce, collectibles, betting and gaming, live events, and more. Our team's job is to make them feel like one company to a fan. That means one experience of contacting support, a cohesive view of activity across the ecosystem, and recognition of loyalty. As a Staff Product Manager, Ecosystem Support, you’ll build and scale the internal platforms and systems that support the entire Fanatics customer support & operations ecosystem. You’ll define what a shared view of the customer looks like for support purposes, work towards building a cohesive data view, and build the roadmap for using that data to resolve issues faster and treat loyalty members consistently regardless of which product they contact. You will partner closely with stakeholders across product, design, operations, engineering, commercial and more. Responsibilities Own the product vision and roadmap for cross-ecosystem customer support, from documenting the current support landscape across operating companies (systems, data, teams, metrics) through defining the target state, its value, and the sequence of work Define the fan support record in partnership with Data, Engineering, and Architecture, including its sources, the contracts between them, and how support tooling in each business reads from and writes to the shared layer Reconcile the identity, loyalty, and case taxonomies each business uses today into shared definitions the ecosystem can operate on Define how Fanatics ONE tier, tenure, and cross-product history feed into prioritization, routing, and agent context across support channels Build working relationships with product, operations, data, and leadership counterparts in Commerce, Gaming and Collectibles, and drive agreement on shared priorities where incentives differ Design cross-business data sharing with privacy, state gaming regulation, and Responsible Gaming requirements built in, partnering with Legal, Compliance, and RG to define what data can move where and the controls to enforce it Define the metrics for cross-ecosystem support and instrument them before the first integration ships Operate with a high degree of autonomy, driving problem discovery, requirements definition, and delivery while aligning with senior product leadership and cross-functional partners Qualifications 8+ years of product management experience, preferably on platform, data, or internal-tooling products in a digital product organization Experience building products for AI-assisted customer support, CX, or operations teams, with a practical understanding of what agents need at the point of contact Experience leading cross-organizational initiatives where you were accountable for the outcome but did not own the roadmap or the delivery teams Demonstrated ability to reach agreement in large, matrixed organizations with competing priorities and incentives and ship across multiple business units Strong ability to partner with engineering and data teams and clearly communicate technical and product requirements Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs to executive audiences Comfort making decisions with incomplete information and revising them as data changes Experience with loyalty or membership programs spanning multiple products or brands preferred Experience in regulated industries where data sharing has legal limits is a plus, but not required #LI-LS2 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $161,000 — $212,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote – CET (Paris time zone); Paris; Warsaw; Malta; Lisboa; Tbilisi; Krakow; Barcelona Workplace: Remote ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising prototype in scale (either Puzzle or Midcore). This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.  ROLE As a Quality Assistance Engineer at Voodoo, you will lead our approach to maintain our game health and free of defects. Together with the rest of the team, you will be in charge of testing the game and minimizing the number of defects in it: - Conduct comprehensive testing of our mobile games to identify and document crucial defects, taking ownership of the entire QA process to assure quality and user experience - Assist in creating processes and tools to improve the overall quality of the game - Follow the technical KPIs of our live games and propose strategies to continuously improve them - Coordinate closely with design and development teams, understanding game mechanics and providing essential feedback to improve and refine the product - Prioritize and execute testing tasks efficiently at different development stages, aligning with project timelines and objectives while independently addressing and resolving issues found - Foster an open feedback culture, actively participating in constructive dialogue with team members to facilitate collaboration and innovation - Work with our central tech teams in quality-related initiatives. PROFILE - 3+ years as a QA Engineer in Mobile Games, demonstrating ownership and successful project completion - Strong problem-solving skills with the ability to take up tasks from start to finish with little assistance and identify and address issues independently and effectively - Reliable self-starter and team player, capable of taking responsibility and contributing positively to team dynamics - Passion for mobile games with insight into the player's perspective and expectations - Proven experience using various testing tools and methodologies for mobile games - Clear communication skills with the ability to articulate complex ideas to various stakeholders effectively - Good understanding of Free-to-Play (F2P) games and game design principles and release management experience are a plus - Fluent English (speaking and writing) BENEFITS - Competitive salary - Other benefits according to the country you reside.

Location: United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Primary Focus: As Senior Manager, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for shaping the strategic priorities, audience opportunities and learning agenda behind Fanatics Markets performance creative. You'll uncover the hooks, angles and fan insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role connects fan insight, creative development and performance results, ensuring learnings continuously inform future briefs across acquisition, engagement and retention. Markets and Sportsbook share many of the same fans, moments and creative systems, so you'll work in close partnership with the OSB Performance Creative team to align priorities, share learnings and avoid duplicating effort. This is a six-month contract role reporting to the Senior Director, Performance Creative & GTM. Key Responsibilities: Drive the Markets performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning. Build and maintain the Markets creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage. Translate business objectives and fan insight into clear, inspiring briefs for the internal creative team, including messaging territories, hook hypotheses, angles and iteration briefs. Own the Markets testing agenda, defining what we want to learn, how we measure a win, and which tests run each month. Run a high-velocity testing program across hooks, openers, formats, offers and creators, improving hit rate and speed to learning. Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs. Write concise test readouts and maintain a living library of what works for Markets audiences, shared with the OSB team so learnings travel across both products. Identify performance territories, audience tensions and messaging opportunities to support creative briefs. Support brand and full-funnel campaign briefs with clear performance requirements, working with Integrated Marketing and Media so channel, audience, format and measurement needs are set before creative development begins. Partner with the Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution. Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle. Source fan insight, competitor ad libraries, creator content and platform trends to identify new angles and white space. Contribute a strong performance POV to creative insight sessions and brainstorms, working closely with the Creative Studio. Share performance learnings and recommendations in GTM forums and monthly reviews. What You'll Deliver in Six Months: A Markets testing agenda and monthly testing cadence, live within your first 30 days. A documented creative variation framework for Market. A shared testing and learnings rhythm with the OSB Performance Creative team. A steady flow of briefs, tests and written readouts, with winners scaled into the always-on mix. A learnings library and handover documentation so the work continues after the engagement ends. How This Role Connects Across the Team: Partners closely with the OSB Performance Creative team on shared sport moments, audiences and testing, aligning briefs and calendars, pooling learnings, and adapting proven OSB creative for Market where it fits. Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned. Partners with the Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership. Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel. Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy. Partners with the affiliate team on UGC briefs aligned to channel best practice. Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards. Skills & Qualifications: 5+ years of experience in creative strategy, performance creative or brand strategy, ideally within a fast-growing D2C brand, mobile app, sports, gaming or entertainment business. Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it. Strong knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats. Hands-on experience running creative testing programs at volume. Strong analytical skills, with the ability to read performance data and translate it into clear recommendations. Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to a performance readout. Experience working across matrixed teams and influencing work you don't directly own. Able to ramp quickly and deliver within a fixed-term engagement. Willingness to travel occasionally for team meetings and Fanatics events. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #li-JM3 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $70 — $80 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Bengaluru Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey's Enterprise Sales Manager, India will be the founding sales leader in the market, responsible for establishing and scaling Harvey's enterprise go-to-market motion across India. This role will build and coach a team of high-performing Account Executives driving the growth of Harvey's AI solutions within the legal and professional services markets in the country. As the first sales manager on the ground in India, this person will define the local playbook, develop relationships with leading law firms, corporate legal departments, and professional services organizations, and serve as a key member of Harvey's APAC founding team. The ideal candidate is a self-starter who can navigate ambiguity, operate in a fast-paced environment, and build from scratch with limited oversight — combining the mindset of a player-coach with the strategic vision to scale. This is a rare opportunity to shape Harvey's presence in one of the world's largest and fastest-growing legal markets from the ground up. WHAT YOU'LL DO - Establish Harvey's enterprise sales presence in India, building the foundation for a high-performing regional team. - Recruit, mentor, and lead a team of consultative, solution-based Enterprise sales professionals as the market grows. - Own long-term strategy and day-to-day operations of the India sales team, including pipeline development, forecasting, and revenue targets. - Develop and adapt Harvey's sales playbook for the Indian market, documenting learnings that can be applied across APAC. - Work cross-functionally with Product, Marketing, Legal Engineering, and Customer Success to build effective processes and solutions for clients in India. - Cultivate relationships with Indian law firms, in-house legal teams at large enterprises and global capability centers (GCCs), and professional services organizations. WHAT YOU HAVE - 10+ years of tech sales experience and 5+ years of people management experience. - Experience building or scaling Enterprise sales teams in India, APAC, or other emerging markets, ideally within SaaS or legal technology. - Proven track record of selling complex software solutions to enterprise clients using a consultative, value-based selling methodology. - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences, including senior legal professionals and law firm partners. - Demonstrated passion for AI and its potential applications in knowledge work, with interest in the legal profession and helping lawyers work more effectively. - Energized by ambiguity, early-stage environments, and building foundational processes from the ground up. - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role. PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice. #LI-SG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote USA Workplace: remote ABOUT YOU The Xsolla Offerwall puts rewarded offers in front of players inside the games and apps of our publishers. A player opens the wall, picks an offer, completes it, and earns in-game currency. Whether they do depends on what they see: the offer card, the creative, the video, the playable, and the reward moment. Those units come from several places. Some are native offers we render ourselves. Some arrive as VAST video, HTML or MRAID creatives, or OpenRTB Native assets from demand partners. Each format has its own rules, and each one has to look right in a publisher's game, on a phone, without breaking what the advertiser sent. You'll own how offerwall ads look and perform. You'll decide which formats we support and how they render. You'll design what the player sees, and turn that into specs engineers can build from. You'll measure whether a change made players more likely to engage, and you'll use AI to make better creative faster than a manual process allows. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Ad experience and creative Own the look and feel of every ad unit in the offerwall: offer cards, detail pages, video, playables, interstitials, and the reward flow. Set creative standards for advertisers and publishers: layouts, asset specs, safe areas, aspect ratios, and branding rules. Balance three groups who want different things: players want a clean experience, publishers want it to match their game, and advertisers want their brand shown properly. oRTB formats and rendering Define how we support VAST, HTML and MRAID , and OpenRTB Native inside the offerwall, across Web, iOS, Android, and Unity. Write the requirements for format support: which VAST events we track, which MRAID calls we allow, and how Native assets map into our own templates. Work with Engineering on creative QA and rejection rules, so broken or non-compliant creatives get caught before a player sees them. Design to engineering Turn ideas into Figma designs and prototypes that engineers can build without guessing. Write PRDs and acceptance criteria that cover states, edge cases, and device differences, not just the happy path. Work with our designers on the offerwall's design system, and keep it consistent across publishers and platforms. Experimentation and performance Run A/B tests on layouts, creative treatments, and formats, and read the results yourself. Track the metrics that show whether the ad experience works: CTR, video completion rate, offer start and completion rates, IPM , and eCPM. Turn what you learn into a prioritized roadmap, and explain the tradeoffs to Engineering, Demand, and leadership. AI in creative and workflow Find where AI can improve ad units: generating creative variants, adapting assets to new formats, auto-cropping and localization, and checking creative quality. Use AI tools in your own work: prototyping, writing specs, analyzing test results, and getting from idea to something testable faster. Cross-functional work Work with Engineering, Design, Demand, Publisher Success, and Data every week. Give the Demand team clear creative guidelines they can share with advertisers. Bring what publishers and advertisers say back into the roadmap, in a form engineers can act on. Qualifications & Skills: Around 5 years of product management experience, with a significant part of it in AdTech. Hands-on experience owning ad design or ad experience: ad units, creative formats, or how ads render in an app or game. Working knowledge of oRTB ad formats. You know how VAST, HTML and MRAID , and OpenRTB Native creatives work, what breaks them, and what the specs allow. Comfortable with data. You can design an A/B test, read the result, and write SQL or use a BI tool to answer your own questions. You write clear specs. Engineers should be able to build from what you write without coming back to ask what you meant. Good visual judgment. You can tell why one layout works and another doesn't, and explain it in terms of player behavior. Clear communication with engineers, designers, and commercial teams. Based in Los Angeles or elsewhere in the US, and able to work across US time zones. Nice to Have: Experience working with AI. This one matters a lot to us. Show us how you've used AI tools such as Claude, Midjourney, or Figma AI to make ads, prototype products, or get more done. Come ready to show a real example. Experience with offerwalls, rewarded ads, or rewarded video. Experience designing in Figma: building prototypes and engineering-ready designs yourself, not just reviewing someone else's. Experience in mobile gaming or app monetization. Familiarity with ad SDKs, mediation, and how they render third-party creatives. What Your Week Looks Like: A demand partner starts sending VAST wrappers that time out on Android. You look at the VAST chain, work out where it's slow, and agree a timeout and fallback rule with Engineering. Offer completion rates on one publisher are 30% below the network average. You compare their wall against others, find the reward value is hidden below the fold on smaller phones, and mock up a fix in Figma that afternoon. An advertiser wants to run a playable in the offerwall. You check what their MRAID creative needs, decide what we'll support, and write the spec. You use an AI image model to generate 20 variants of an offer card's hero image, test four of them, and share the winner and the lift with the team. Engineering asks how Native title and icon assets should behave when an advertiser sends nothing. You answer the same day, with the rule written into the spec. How Success Is Measured: Offerwall engagement improves: higher CTR, offer start rate, and completion rate, backed by test results rather than claims. The formats we support render correctly across platforms, and creative rejections and rendering bugs go down. Engineering builds from your specs and designs without long back-and-forth. Advertisers and publishers have clear creative guidelines, and the Demand team uses them. AI is part of how the team makes and tests creative, not a side experiment. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Product Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements     Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

Location: Europe; Canada Workplace: hybrid ABOUT YOU We are looking for a Senior QA Engineer who has tested real on-chain products — the contracts and the transactions, not only the web app in front of them. You will own quality for Xsolla's smart wallet on Xsolla ZK, our Ethereum-compatible ZK rollup: the wallet players use to hold, receive and send tokens and in-game items, signing in with the account they already have. The work runs on both sides of the chain. On the backend, you will confirm that a wallet address pre-computed from a salt is the address that actually gets deployed. On the frontend, you will follow a signed operation from the client's RPC call through the bundler to finality, and prove it landed, failed or reverted the way it should. You will fork the chain to test against real state, deploy and call contracts from the command line, and turn what you learn into automated suites. You will work in a small, senior engineering team alongside an external wallet-infrastructure partner. You can tell a defect in our code from one in a partner SDK or in the chain itself — and you bring the evidence to show which. AI coding tools are part of how you work every day, and you set them up so the rest of the team gets the same leverage. ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA studios, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in a strong belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as a merchant of record and has helped more than 1,500 game developers reach more players and grow their businesses worldwide. With more paths to profit and ways to win, developers have everything they need to enjoy the game. For more information, visit xsolla.com . WHAT YOU WILL WORK ON A consumer smart wallet built on account abstraction, so players can own and use digital items without managing keys or gas themselves. Integrations with an external wallet-infrastructure partner and with Xsolla's existing player products. Taking the wallet from testnet to a production launch on an Ethereum-compatible Layer 2. RESPONSIBILITIES Own the end-to-end test strategy for the wallet: sign-in, wallet creation, asset display, send and receive, and transaction confirmation on Xsolla ZK . Test account-abstraction flows: UserOperation construction and validation, bundler submission, EntryPoint execution, paymaster-sponsored gas, and session-key and signer behaviour. Test signing end to end: personal_sign and EIP-712 typed-data requests through the EIP-1193 provider, and signature validation by the wallet contract (ERC-1271), including before the wallet is deployed. Verify counterfactual deployment: that the address derived with CREATE2 from the factory, salt and init code matches the deployed wallet contract, on a forked or local chain, before it reaches mainnet. Deploy, call and inspect smart contracts from the command line to set up test state and reproduce defects. Use chain-forking and simulation tools to test against real network state without real funds, and trace failed transactions to their root cause. Validate the full transaction lifecycle — broadcast, inclusion, reorgs and finality — and its failure paths: reverts, failed UserOperations, insufficient balance, expired session keys, ownership changing mid-flight, and bundler errors. Reconcile what players see with on-chain state: indexer balances and NFT ownership against contract state, including when the indexer lags or diverges, and the account-to-wallet records behind Xsolla ID. Test transfers and approvals across ERC-20, ERC-721 and ERC-1155, including partial ERC-1155 quantities and safe transfers into contract wallets. Write acceptance tests for a partner's wallet SDK and contracts, and report integration defects with the evidence needed to route them to the right owner. Build and maintain automation: Playwright for wallet UI flows, and scripted on-chain checks in TypeScript that run in CI. Set up and maintain AI tooling in the test repositories (Claude Code, Codex, Cursor: rules, context, harness) so QA and engineers use it effectively. Plan and run testnet-to-mainnet release validation, including contract deployment verification and post-deploy smoke checks. Work with security on signing, key handling and key-export flows, and test for signature replay, typed-data phishing and token approval abuse. Mentor QA engineers who are new to Web3, and raise on-chain testing practice across teams. QUALIFICATIONS Required experience Bachelor's degree in Computer Science, Software Engineering, Information Systems or a related field (or international equivalent). 6+ years in software testing or quality engineering, including 2+ years of hands-on testing on EVM -based products. Web3 libraries and tooling Hands-on work with viem and wagmi (ethers.js also counts): reading contract state, sending transactions, and decoding events and revert errors from test code. Deploying and interacting with smart contracts from the command line with Foundry (forge, cast, anvil) or Hardhat; able to read Solidity well enough to know what a contract is meant to do. Chain forking and simulation with Anvil, Tenderly or similar tools, and tracing a failed transaction from a block explorer or transaction trace down to its revert reason. On-chain fundamentals A working model of Ethereum transactions: nonces, gas, receipts, events and logs, reverts, reorgs and finality — including the gap between a sequencer confirmation and L1 finality on a rollup — and how indexers can lag or diverge from chain state. Token standards: ERC-20, ERC-721 and ERC-1155 mechanics, including approvals and the safe-transfer callbacks a contract wallet must implement to receive NFTs. How wallet signers work: EOAs, embedded wallets and smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; signature validation for contract accounts (ERC-1271). Practical understanding of account abstraction (ERC-4337): UserOperations, bundlers, the EntryPoint, paymasters, counterfactual deployment and CREATE2 address derivation, and session keys. Wallet security basics: signature replay and cross-chain replay, phishing via typed-data signing, and token approval abuse — and how to design test cases that catch them. Testing and automation Test automation in TypeScript or JavaScript, and UI automation with Playwright or a similar framework. API testing over REST and JSON- RPC , including bundler methods (eth_sendUserOperation, eth_estimateUserOperationGas, eth_getUserOperationReceipt), and basic SQL. Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for test design, automation and review — generating test cases from specs, analysing logs and transaction traces — including configuring them for a repository. Ways of working Able to run complex, high-impact testing with minimal supervision and wide latitude for independent judgment. Excellent written and spoken English, and proven collaboration in cross-functional teams across time zones. Preferred Experience on a wallet, decentralized exchange or NFT marketplace. ZK Stack and zk -rollups: native account abstraction and paymaster flows on zkSync-family chains, and how finality, gas and EVM compatibility differ from Ethereum mainnet. Embedded, MPC or white-label wallet SDK integrations. EIP-7702 delegation, and ERC-6492 signature validation for accounts that are not yet deployed. Writing on-chain tests in Foundry, including fuzz and invariant tests; familiarity with OpenZeppelin contracts and the ERC-4337 reference implementation. Consumer-scale or gaming products. Reading Go. Load and performance testing of high-volume transaction flows, for example with k6. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO , and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. CRIMINAL HISTORY CONSIDERATION For the Senior QA Engineer, Web3 (Smart Wallets), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: London, England Workplace: Remote ROLE SUMMARY Our fast-moving and highly successful Strategic Sales team is growing, and we are seeking the next Account Executive in London, UK to join our team! The focus will be on hunting and landing Enterprise net new logos within North EMEA. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us! We are looking for a motivated and enthusiastic Enterprise Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal customers by leveraging your technical, sales, and account management skills to help grow usage and discover new use cases across your book of business. WHAT YOU'LL DO - Activate and implement new logo accounts and get them up and running on the platform  - Identify activation and expansion opportunities within your customer base - Be responsible for the success of a broad book of business - Create and grow relationships with our champions - Drive consistent activity, pipeline development and quota attainment - Partner with product marketing to deliver proper messaging and content to Temporal Cloud customers  - Design and execute programs to support the identification, design and productionisation of new case cases with your customers  - Identify ICP accounts and pursue the right opportunities in the right accounts to drive ARR growth - Work closely with our Start Up Program team and Self Sign Up team to ensure success for the right new logo prospects  WHAT YOU'LL BRING - Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges - 3+ years experience working in a closing role within a SaaS start-up / Scale-up. - A strong understanding of the developer community, with experience selling consumption-base solutions - A mind for technology - we’ll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts - The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes - An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment - Team player and passion for collaboration - Prior experience to tooling like Salesforce, Slack, Outreach, Gong, CommonRoom    Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.