Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a member of the Applied AI, Democratic Partnerships team at Anthropic you will provide technical support to the governments of key international allies and civil-sector partners to support democratic resilience. Near-term work focuses on a few priority countries and partners, and will continue to expand with capacity. This role serves Anthropic's mission and public benefit goals.
In collaboration with the Policy, National Security, Product, Research, and Engineering teams, you'll help partners build, integrate, and ship Claude deployments. You will use your excellent communication skills to explain complex topics, including the potential benefits and harms of frontier AI, to technical and non-technical audiences alike. You will also play a critical role in identifying how our AI systems can best serve public interests in frontline democracies, while maintaining our best-in-class safety standards.
Responsibilities:
Work directly with partner technical teams to build and ship Claude deployments. Guide their setup, architecture, and integration as they build with Claude Code and the Claude API.
Build pilots and repeatable workflows that can scale across partner agencies, and support developer and university enablement.
Document how to deploy Claude in low-connectivity, multilingual, and security-conscious environments, for reuse across partners.
Act as the voice of our partners in frontline democracies and a key collaborator with our Product and Research teams to ensure we deliver the capabilities they need.
Travel internationally to partner institutions for technical enablement and building relationships.
Establish a shared vision for creating solutions that enable beneficial and safe AI.
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities.
Support partner deployments in areas such as education, cyber resiliency and global health.
You may be a good fit if you have:
4+ years of experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Cybersecurity Engineer, working with governments, civil-sector organizations, or the public sector
Experience shipping software in imperfect conditions, and a practical approach to infrastructure constraints
Designed novel and innovative solutions for technical platforms in a developing mission area
Comfort working directly with partner technical teams, and motivation to work on deployments where the stakes are civic rather than commercial
Strong technical aptitude to partner with engineers and strong proficiency in at least one programming language (Python preferred)
Understanding of and experience with LLM fundamentals
The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the problem at hand, finding simple, easy-to-understand solutions
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders, from engineers to senior government officials
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a member of the International Policy Applied AI team at Anthropic, you will be a trusted technical advisor to governments, AI Safety Institutes (AISIs), and multilateral institutions. You'll use your technical skills and your experience with government partners to help them understand frontier AI, test it, and apply it to their public missions with a high degree of reliability and safety. This role serves Anthropic's policy, mission, and public benefit goals.
In collaboration with the Policy, Product, Research, and Engineering teams, you'll help partners develop strategies and plans to evaluate and adopt leading-edge AI systems. You will use your excellent communication skills to explain complex topics, including the potential benefits and harms of frontier AI, to technical and non-technical audiences alike. You will also play a critical role in identifying how our AI systems can best serve public interests around the world, while maintaining our best-in-class safety standards.
Responsibilities:
Act as a primary technical advisor for senior officials in partner governments, AISIs, and international institutions. Brief them on frontier AI capabilities, give an honest account of both benefits and harms, and explain safety research in terms that inform their decisions.
Partner closely with the Policy team to understand each partner's goals and requirements. Develop demos, pilots, prototypes, and evaluation suites that show how Claude can support their public missions, such as cyber defense.
Lead technical onboarding, enablement, and hands-on workshops for partner institutions, including national cybersecurity agencies. Guide their setup, architecture, and integration as they build with Claude Code and the Claude API.
Act as the voice of our international partners and a key collaborator with our Product and Research teams to ensure we deliver the capabilities they need.
Travel internationally to partner institutions for senior leader meetings, technical enablement, and building relationships.
Establish a shared vision for creating solutions that enable beneficial and safe AI.
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities.
You may be a good fit if you have:
4+ years of experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Cybersecurity Engineer, working with governments, international organizations, or the public sector
Experience in technology policy, AI safety, cybersecurity, or international affairs
Designed novel and innovative solutions for technical platforms in a developing mission area
Familiarity with how AI models are evaluated and tested for safety
Strong technical aptitude to partner with engineers and strong proficiency in at least one programming language (Python preferred)
Understanding of and experience with LLM fundamentals
The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the problem at hand, finding simple, easy-to-understand solutions
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders, from engineers to senior government officials
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: France - Office - Paris
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
At Tenable, our Identity Exposure team helps security teams cut through noise by connecting identity context to vulnerabilities, so they can prioritize what actually matters and act with confidence.
As a Staff Engineer on this team, you'll shape our platform's future by driving technical discussions and owning the delivery of end-to-end features. You understand the architectural stakes behind your decisions, and raise the engineering bar across the team and beyond it.
What You'll Do:
Design, build, and maintain robust features spanning UI, API, and data layers.
Own delivery end to end, from product discussion to production health.
Help the team grow. share context, give and receive feedback openly, make the people around you sharper engineers over time.
Work cross-functionally across products, teams, geographies, and disciplines; you move across the stack and across domains, no problem is outside your reach.
Contribute freely across repos you don't own — no territorial instincts, just open the PR and get it merged.
Drive architectural discussions and advocate for scalable, maintainable and cost-conscious designs; you spot friction early, flag risks before they escalate, and move.
Contribute hands-on to AI-driven features and data-intensive product capabilities.
What You'll Need:
Product-first mindset.
Excellent English.
Strong communication and ability to drive change efficiently across teams.
Pragmatic mind, balancing craftsmanship with delivery, you ship and take pride in it.
Fullstack engineering capabilities with a strong backend foundation.
Solid object-oriented programming skills.
Experience working with high-volume data systems.
Familiarity with AI/ML practices.
Comfortable operating in complex, large-scale processes.
Nice to Have:
AWS · DynamoDB · Snowflake · ClickHouse · Kotlin · Python · Dotnet
#LI-AV1
#LI-Hybrid
This is the expected salary range for this position in the primary job location, depending on experience and qualifications. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of Competitive wellness and financial benefits.
EU Pay Range
€72.500
—
€96.500 EUR
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: United Kingdom
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote UK
Compensation Range: £90,000 to £100,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem.
This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed.
Responsibilities:
Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity.
Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events.
Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews.
Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest.
Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs.
Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal.
Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization.
Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team.
Support regional partner events, distributor business reviews, and partner communications.
Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps.
What You Bring To The Team:
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Hands-on experience running co-marketing programs through distributors and resellers in EMEA.
Experience building and running partner or reseller recruitment campaigns.
Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Willingness to travel across EMEA as needed for Partner events, QBRs, etc.
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Fluency in one or more European languages in addition to English.
Familiarity with GDPR and regional marketing compliance requirements.
What Success Looks Like in the First Year
Joint marketing plans running with your key distributors and priority resellers.
Regional campaigns executed on a consistent cadence with measurable pipeline impact.
Stronger distributor-led demand generation to the reseller base.
Recruitment campaigns in market that add new, active resellers to the program.
Well-planned, MDF-funded activity across the region with a clear view of ROI.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Ireland
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote Ireland
Compensation Range: €100,000 to €112,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem.
This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed.
Responsibilities:
Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity.
Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events.
Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews.
Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest.
Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs.
Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal.
Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization.
Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team.
Support regional partner events, distributor business reviews, and partner communications.
Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps.
What You Bring To The Team:
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Hands-on experience running co-marketing programs through distributors and resellers in EMEA.
Experience building and running partner or reseller recruitment campaigns.
Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Willingness to travel across EMEA as needed for Partner events, QBRs, etc.
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Fluency in one or more European languages in addition to English.
Familiarity with GDPR and regional marketing compliance requirements.
What Success Looks Like in the First Year
Joint marketing plans running with your key distributors and priority resellers.
Regional campaigns executed on a consistent cadence with measurable pipeline impact.
Stronger distributor-led demand generation to the reseller base.
Recruitment campaigns in market that add new, active resellers to the program.
Well-planned, MDF-funded activity across the region with a clear view of ROI.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
TRM Labs is looking for a deployment strategist to lead customer onboarding adoption renewal and expansion for enterprise cyber threat intelligence accounts.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Checkout.com http://Checkout.com is actively looking for a highly skilled and proactive Senior Analyst, Third-Party Risk Management (TPRM) to join our growing global team.
In this role, you will play a key part in protecting our business by conducting thorough due diligence and risk assessments on our external suppliers. You will work closely with a team of experienced TPRM professionals, reporting to the TPRM Manager, contributing to best practices, ensuring high-quality risk assessments, and being actively involved in strategic process improvements.
If you have a knowledge in vendor risk, an understanding of information security, and a passion for continuous improvement in a fast-paced environment, we want to hear from you.
WHAT YOU WILL BE DOING
- Risk Assessments & Due Diligence: Conduct end-to-end third-party risk assessments, minimum due diligence, and control evaluations.
- Evidence Validation: Review and analyze vendor compliance documentation, including control reports, certifications, and security policies, to validate their cybersecurity and operational resilience postures.
- Gap Analysis & Remediation: Identify control gaps in vendor environments. Collaborate directly with vendors to agree on appropriate remediation actions and track them to completion.
- Workflow & SLA Management: Manage an active pipeline of vendor assessments, ensuring that reviews are completed efficiently, accurately, and within agreed-upon service level expectations.
- Stakeholder Collaboration: Act as a reliable point of contact for internal business owners and Procurement, guiding them through the TPRM process and escalating complex risks to internal Subject Matter Experts (SMEs) or senior team members when necessary.
- Process Improvement & AI Integration: Be actively involved in the wider TPRM team's strategic initiatives, supporting efforts to leverage AI and automation tools, execute system migrations, and maintain data hygiene without the expectation to lead these projects independently.
- Ad Hoc Initiatives: Participate in agile, ad hoc risk management projects as they arise, adapting quickly to business needs and delivering prompt, high-quality results.
ABOUT YOU
- Experience: 3+ years of proven experience in Third-Party Risk Management, IT Risk, IT Audit, or a closely related Information Security Governance role.
- Framework Knowledge: Knowledge of global security and risk frameworks, including ISO standards and SOC reporting, alongside a foundation in Third-Party Risk Management (TPRM) methodologies, cybersecurity principles, and data privacy regulations.
- Accountability & Time Management: Highly organized with a strong sense of ownership. You effectively manage concurrent workloads, organize your time seamlessly, and consistently deliver prompt results.
- Team Collaboration: A proactive self-starter who excels at working alongside peers. You will actively collaborate, share knowledge, and support broader team objectives.
- Communication: Excellent written and verbal communication skills. You excel at taking complex technical or compliance concepts and explaining them in plain, actionable language for business stakeholders.
- Problem Solver: Highly analytical with a track record of supporting process standardization and adapting to evolving regulatory landscapes.
- AI & Technical Skills: Experience with, or a strong aptitude for, utilizing Artificial Intelligence (AI) and automation to optimize risk assessment workflows, streamline data analysis, and scale TPRM operations.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Trust & Identity Platforms: Our platform team is building the future of 1Password by empowering the development of ambitious new features. We focus on creating building blocks to enable exciting features for our customers. Specifically, we are building a Public Key Verification infrastructure; bootstrapping a central platform for everything Identity, and evolving our Confidential Computing platform, comprising several services and a robust developer tool-chain. Our trust and identity platforms unlock 1Password’s ability to offer impactful features building on innovative technologies while remaining on the leading edge of security and user data privacy.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years of professional software development experience in a production SaaS environment with at least 1+ year shipping production Rust code
- Experience writing idiomatic Rust code and async Rust in the tokio and tower ecosystems
- Experience with AWS, Kubernetes, databases, and additional cloud platforms and tools
- A solid understanding of networking (HTTP, TCP, Vsock, service mesh)
- Experience building and maintaining components of a server-side platform
- Comfort carrying out projects with a high degree of autonomy and in close collaboration with colleagues on other teams across the company
- Experience building components and tools for other developers
- A “ship early and iterate often” mentality, with a critical eye for detail and quality
- A passion for learning problem solving with experience in tackling routine problems and proposing effective solutions
- Demonstrated communication and collaboration skills
What you can expect:
- Write Rust and Go code with focus on reliability, quality and durability
- Contribute to feature design, development and release
- Contribute to documenting solutions and new designs
- Collaborate with team members by providing timely feedback on code submissions and design docs
- Uphold and contribute to team processes
- Help others level up their skills through mentoring and coaching
- Expand your technical knowledge and leadership skills while working on meaningful platform challenges.
Bonus points for:
- Interest in security and privacy focused applications
- Knowledge of cryptography principles and concepts as applicable in securing data at rest and in transit
USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Armenia; Romania; Georgia; Azerbaijan; Poland; Estonia
Intetics Inc.
, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced
Senior AI-Augmented Software Engineer
to join our dynamic team.
The client is a leading company specializing in advanced cybersecurity solutions. They provide comprehensive security measures designed to protect sensitive data and systems from cyber threats. Their offerings include vulnerability management, threat intelligence, incident response, and compliance management. With cutting-edge technology and a team of experts, they ensure robust protection for organizations across various industries, helping clients stay ahead of evolving cyber threats and maintain a secure digital environment.
This role is for engineers who use AI agents as an integral part of their daily development workflow, not just as coding assistants. We are looking for someone experienced with AI-powered tooling, agentic workflows, and coding harnesses who can significantly accelerate delivery while maintaining high engineering standards.
This is not a "vibe coding" role. The successful candidate must be able to critically evaluate AI-generated solutions, make sound technical decisions, and take full ownership of the result.
Requirements
7+ years of software engineering experience
Strong PHP and/or Python expertise
Extensive practical use of AI agents in software development
Ability to review, validate, and improve AI-generated code
Strong software design, debugging, and problem-solving skills
Ownership mindset and accountability for delivered solutions
Nice to Have
Experience with both PHP and Python
Technical leadership or mentoring experience
Architecture and solution design experience
Background in cybersecurity, vulnerability management, or risk management
УдалённоseniorArmenia; Romania; Georgia; Azerbaijan; Poland; Estonia
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
App Excellence is responsible for making 1Password reliable, performant, and native across our client and browser surfaces: macOS, Windows, Linux, iOS, Android, Chrome, Firefox, Brave, Edge, and Safari. The domain spans approximately 25 individual contributors across Desktop Excellence, Mobile Excellence, and Browser Extension Excellence, with multiple Engineering Managers and technical leads.
We are hiring a Senior Engineering Manager to lead this domain as a connected system. This role goes beyond managing a single team. You will set strategy across platforms, lead through other managers and senior technical leaders, and establish the operating mechanisms that help End User Experience ship with confidence.
You will own the systems that connect customer health signals to engineering action, including reliability metrics, incident response, quality standards, compatibility planning, and cross-team dependency management. You will partner closely with Product, Design, Release Operations, Build and Release, CI, Security, and other organizations to balance customer outcomes, roadmap delivery, and long-term platform health.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Significant experience leading software engineering teams, including experience managing or developing other engineering leaders.
- Demonstrated ability to lead across multiple teams, products, or technical domains with shared dependencies.
- Experience setting strategy, shaping an operating model, and turning ambiguous problems into clear priorities and measurable outcomes.
- Strong judgment in balancing delivery speed, quality, reliability, customer impact, and long-term technical health.
- A track record of building effective partnerships across Engineering, Product, Design, and other functions.
- Experience using operational data, customer signals, and delivery metrics to guide decisions.
- Excellent written and verbal communication, with the ability to create alignment from individual contributors through senior leadership.
- A people-first leadership approach and a commitment to inclusive, healthy, and high-performing teams.
Bonus points for:
- Leading client application, mobile, desktop, browser, platform, or developer infrastructure teams.
- Building operational health, observability, reliability, or quality programs.
- Managing distributed teams and organizations through periods of growth or change.
- Working with release engineering, CI systems, platform vendors, or compatibility programs.
- Experience in security, identity, SaaS, or other products where trust and reliability are central to the customer experience.
What you can expect:
- Set the strategy and operating model for App Excellence across desktop, mobile, and browser extension teams.
- Lead through Engineering Managers, Team Leads, Staff Engineers, and other senior technical leaders, creating clarity, accountability, and a strong leadership bench.
- Establish shared practices for operational health, observability, quality, release readiness, and protection of critical customer journeys.
- Connect signals such as Bad User Days, crashes, latency, incidents, and key-flow success to prioritization and roadmap decisions.
- Drive cross-team planning and trade-offs across platform compatibility, release, build, CI, and other shared dependencies.
- Build strong partnerships across Engineering, Product, Design, Security, Release Operations, and other stakeholders.
- Represent App Excellence in organizational planning, capacity planning, and senior leadership discussions.
- Hire, coach, and develop managers and senior technical leaders while fostering an inclusive, healthy, and high-performing environment.
- Identify systemic risks and create simple, durable mechanisms that improve delivery and customer outcomes.
What success looks like:
- App Excellence has clear ownership, decision rights, and priorities across its teams and platforms.
- Health and quality signals consistently move from detection to ownership to resolution.
- Cross-team delivery is predictable, with dependencies and risks surfaced early.
- Critical customer paths have explicit quality standards and reliable verification practices.
- Engineering Managers and senior technical leaders have the support and autonomy to lead effectively.
- The organization relies less on reactive coordination and individual heroics.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are hiring an Engineering Manager to lead the Device Trust Platform team, the group responsible for the lower-level platforms that power 1Password Device Trust and that will, over time, underpin Device Security and the broader 1Password security platform. These systems ingest, process, and store a high volume of telemetry from the devices our customers depend on. Our customers expect this to work with Tier 0 reliability: the services this team owns are always on, and when something fails, it fails over without anyone noticing.
This is an end-to-end team responsible for the data pipelines, storage systems, and infrastructure that keep the product reliable at scale, as well as the application code that runs on top of them. You will lead a group of senior and staff engineers who are already deep in this architecture, and you will grow the team over time, adding engineers as the platform's scope expands and onboarding new hires into a team with high operational standards.
You will be responsible for the resiliency and reliability of our applications. That means owning availability targets, incident response, capacity, and the architectural decisions that keep a multi-region system honest. It also means running a healthy engineering team: planning, design reviews, career growth, and hiring. The role reports to the Senior Manager, Engineering for Device Trust.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 3+ years managing and mentoring software engineering teams, including senior and staff engineers, with a track record of engineers growing in scope and seniority under your leadership.
- A strong background in the infrastructure behind highly reliable, high-volume data systems: ingestion pipelines, streaming or queueing systems, large datastores, and the operational tooling around them.
- Hands-on experience operating multi-region systems with failover and redundancy, and owning availability for a service customers treat as critical: SLOs, incident response, postmortems, and the follow-through that keeps incidents from recurring.
- Experience owning production observability: instrumentation, dashboards, alerting, and using telemetry to drive reliability and capacity decisions. Datadog experience is strongly preferred.
- Significant hands-on development experience and strong technical judgment: you can review the code your team writes and partner with staff engineers on architecture and system design.
- Demonstrated success leading a hybrid team that spans infrastructure and application engineering on one roadmap.
- A leadership style grounded in empowering the team: you set direction, clear the path, and defer to the engineers closest to the problem, staying calm and structured under pressure.
- Excellent communication with technical and non-technical stakeholders, including explaining reliability risk and trade-offs to product and leadership partners.
Bonus points for:
- Experience with Ruby on Rails applications at scale, or with Go services and agent-based data collection.
- Experience with osquery, endpoint telemetry, or other device-data pipelines.
- Experience running Kubernetes-based platforms on AWS or another major cloud, including infrastructure-as-code.
- Experience managing remote and distributed teams.
- Experience building systems that balance rapid iteration with enterprise-grade security and compliance requirements.
- Deep experience with Datadog, including APM, log management, custom metrics, and SLO-based monitoring.
What you can expect:
TEAM LEADERSHIP
- Lead, coach, and grow a team of senior and staff engineers who own the platform layer of Device Trust, measuring your success by the team's success rather than your own visibility.
- Hire, onboard, and integrate new engineers as the team grows and as Device Security and other 1Password products come to depend on these platforms.
- Give engineers room to design the solutions they believe are right for customers, while holding them accountable to outcomes. The team closest to the problem makes the technical call; you make sure they have the context, time, and support to make it well.
- Spend your time listening and removing obstacles: unclear priorities, missing context, cross-team dependencies, and process that slows the team down. Advocate for the team's needs with leadership and partner teams.
- Support career development through regular feedback, mentorship, and growth planning, including the path from senior to staff.
- Foster a culture of ownership, trust, and psychological safety, where incidents produce learning rather than blame, and lead by example on transparency, follow-through, and humility.
RELIABILITY AND OPERATIONS
- Own the reliability and resiliency of Device Trust applications and the platforms beneath them, against a Tier 0 expectation from customers.
- Define and maintain SLOs, error budgets, and the monitoring and alerting that make them meaningful.
- Lead the on-call program for the team: rotation design, escalation paths, and runbooks that let any engineer respond with confidence.
- Run incident response and blameless postmortems, and drive remediation work to completion.
- Plan and execute multi-region failover, disaster recovery, and capacity work, and verify it with regular exercises rather than assumptions.
OBSERVABILITY
- Own observability for the Device Trust platform as a product in its own right: metrics, logs, traces, and the dashboards, monitors, and SLOs built on them in Datadog, our observability platform.
- Continue the work already underway on the team to instrument services end to end, so that latency, throughput, error rates, and data freshness are visible per customer, per region, and per pipeline stage.
- Make the health of the platform legible to people outside the team, including support, product, and leadership, through dashboards and status reporting that answer "is it working" without an engineer in the loop.
- Treat alert quality as an engineering problem: reduce noise, tie alerts to SLOs, and ensure every page has a runbook and an owner.
- Use observability data to drive capacity planning and to find reliability risk before it becomes an incident.
TECHNICAL DIRECTION
- Partner with staff engineers to evolve the data ingestion, processing, and storage architecture so it scales ahead of customer growth.
- Set the technical direction for how these platforms generalize to serve Device Security and future products, not only Device Trust.
- Maintain a high bar for performance, security, and data integrity in a security-first enterprise environment.
- Identify and mitigate risks introduced by architectural change, migrations, and new dependencies before they reach production.
DELIVERY AND PLANNING
- Scope, plan, and drive execution of platform initiatives with the team, balancing reliability investment against feature work.
- Coordinate cycle planning, design reviews, and project planning so the team ships predictably.
- Cascade priorities, progress, and risk to stakeholders across Device Trust and partner teams, keeping roadmaps transparent.
- Contribute to cross-team and departmental initiatives that raise the reliability bar across the engineering organization.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Texas
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
About Vectra AI
Vectra AI is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform brings together signal across public cloud, SaaS, identity, and data center networks to help security teams prioritize, investigate, and respond to advanced cyber-attacks.
The Role
Vectra AI is building a proactive, intelligent customer experience model that helps customers deploy, adopt, realize value, and expand with less dependency on manual intervention. These are the next steps in our customer experience that pair both human touch and automated enablement for our customers. The Customer AI & Automation Engineer will create the technical foundation that makes this model scalable, reliable, and measurable.
The Customer AI & Automation Engineer designs, builds, tests, and operates the workflows, integrations, and AI agents that power customer journeys across Salesforce, HubSpot, Pendo, enablement and product signals. This is a hands-on builder role for someone who combines systems thinking, data fluency, and practical business judgment.
The role supports Technical Account Managers (TAMs), Sales Engineers (SEs) responsible for post-sales account management, Professional Services (PS), Technical Support, and broader Digital Success initiatives.
Your Impact
Build and
maintain
customer lifecycle workflows across HubSpot, Salesforce, Pendo, and connected customer systems.
Design and operationalize AI agents for journey operations, signal detection, next-best-action recommendations, support guidance, and customer insight.
Translate requirements from Lifecycle Strategy, Customer Success, Support, SE, Product, Enablement, and Marketing into scalable automation and orchestration logic.
Technical Account Management: Automate account health preparation, technical success plan updates, recurring health checks, action tracking, and customer review preparation.
SE post-sales account management: Support technical account oversight, deployment and adoption reviews, product
utilization
analysis, technical risk identification, and follow-
through on
customer actions.
Professional Services: Streamline onboarding, deployment planning, readiness checks, project updates, and delivery documentation.
Technical Support: Improve case triage, troubleshooting, knowledge retrieval, and
resolution
workflows.
Digital Success: Build scalable onboarding, adoption guidance, customer health monitoring, and proactive outreach workflows.
Develop integrations and data flows that connect customer, product, support, engagement, and enablement signals.
Establish testing, QA, monitoring, exception handling, observability, and rollback procedures for
automations
and AI-enabled workflows.
Create operational reporting that surfaces journey enrollment, workflow health, drop-offs, exceptions, adoption signals, and agent performance.
Support the Customer Lifecycle Council with technical feasibility assessments, implementation estimates, and evidence on what is working or breaking.
Map customer journeys and internal processes, including handoffs between teams, and prioritize use cases based on customer impact, effort saved, feasibility, and business value.
Integrate knowledge platforms and internal product systems into agent workflows using APIs and orchestration tools.
Define clear operational ownership and human approval steps for agent actions, supported by audit trails and data protection controls.
Improve production workflows using feedback and usage data; document solutions and train teams to use and
maintain
them.
What You Will Bring
Demonstrated experience designing, building, deploying, and operating production-scale AI agents using both OpenAI GPT and Anthropic Claude models.
Hands-on experience selecting and orchestrating models for different tasks, including tool use, retrieval, structured outputs, workflow execution, evaluation, observability, permissions, and human escalation.
Proven ability to move agents beyond prototype stage into reliable, governed enterprise use cases with measurable business outcomes.
Experience building complex workflow automation and systems integrations in a customer-facing, revenue, marketing operations, customer operations, or product operations environment.
Strong analytical and troubleshooting skills, with the ability to trace a
customer
outcome through data, systems, workflow logic, and operational ownership.
A disciplined approach to testing, data quality, permissions, exception handling, and change management.
Ability to translate ambiguous business requirements into simple, scalable technical solutions and communicate clearly across technical and non-technical teams.
Proficiency
in Python or JavaScript/TypeScript and experience working with webhooks and structured data.
Hands-on experience with prompt design and retrieval-augmented generation.
Preferred Qualifications
Experience
operating
multi-model agent environments, including practical knowledge of GPT and Claude strengths, limitations, cost, latency, safety, and evaluation considerations.
Experience with customer lifecycle, digital customer success, product-led growth, or customer marketing motions.
Familiarity with customer health, telemetry, product usage, support, and enablement data.
Experience working in B2B SaaS, cybersecurity, or another complex enterprise technology environment.
Practical experience with Salesforce, HubSpot, Pendo, support platforms, CDPs or data warehouses, APIs, and automation tools.
Familiarity with Jira, MuleSoft, Forethought, or comparable platforms.
Understanding of
technical account management, post-sales account management, implementation, and service delivery processes.
Success Measures
Reduced manual effort across targeted workflows.
Shorter cycle times and faster customer onboarding and time to value.
Increased product adoption and effective digital engagement.
Earlier identification and follow-through on customer risks.
Improved efficiency and account coverage for TAMs and post-sales SEs.
Reliable agent execution and measurable customer experience improvements.
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, GTM Systems
Location: Remote US
Compensation Range: $160,000 to $190,000 base plus bonus and equity
What You’ll Do:
We are looking for a Senior Salesforce Developer to join our Revenue Operations team and help us build, scale, and integrate the systems that power Huntress’s commercial engine. Our Salesforce platform underpins quoting, renewals, partner engagement, and integrations across our internal subscription and billing platform and a growing ecosystem of business applications.
In this role, you will partner closely with our Senior Salesforce Technical Architect to design and deliver high-impact features with a heavy emphasis on CPQ, integration development, and an upcoming migration of point-to-point integrations to a centralized iPaaS platform (Workato or Celigo). You will also contribute to an AI-augmented development culture, actively using LLM tools to accelerate your own workflows and building AI-integrated features within Salesforce. This is hands-on, high-velocity work on systems that
matter.
Responsibilities:
Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on CPQ workflows like quoting, custom pricing logic, renewals, and subscription lifecycle management.
Execute the hands-on migration of existing Salesforce integrations to a centralized iPaaS platform like Workato or Celigo, building reusable components and error-handling patterns.
Build and maintain a reliable integration layer connecting Salesforce to our internal subscription platform, CRM applications, and third-party systems.
Partner with the Technical Architect to evaluate platform trade-offs, maintain environment stability, and help define integration best practices.
Collaborate cross-functionally with Revenue Operations, Finance, and Sales teams to support strategic initiatives like multi-product quoting and partner channel workflows.
Use AI and LLM tools as part of your daily engineering workflow for troubleshooting, code generation, and rapid problem-solving.
Participate in code reviews, raise technical standards, and deliver consistently within sprint cycles with clear communication on scope and blockers.
What You Bring To The Team:
7+ years of Salesforce development experience with a strong and demonstrable focus on Salesforce CPQ.
Hands-on experience with Salesforce CPQ custom pricing logic, including Quote Calculator Plugin development in JavaScript.
Practical experience building and deploying components on one or more enterprise iPaaS platforms like Workato, Celigo, MuleSoft, or Boomi.
Mastery of Apex, JavaScript, CSS, Lightning Web Components, and Salesforce Flows.
Strong working knowledge of Salesforce APIs and modern event-driven integration patterns.
Advanced fluency with AI or LLM tools like ChatGPT, Claude, or Copilot as active accelerators in your daily engineering workflow.
Ability to translate technical concepts clearly for non-technical business partners and deliver features end-to-end in an Agile environment.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Denmark - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
At Tenable, we seek a passionate and skilled Presales Security Engineer covering Denmark and Norway to join our team. In this role, you’ll be crucial in driving sales success and enhancing our customers' experience through your technical expertise. You'll work alongside Sales Representatives and a talented team to set Tenable apart from the competition, build lasting customer relationships, and create enthusiastic advocates for our solutions. You must speak
Fluent/Native Danish and English.
What You'll Do:
Deliver Technical Excellence:
Present technical demonstrations of Tenable’s platform products, showcasing their value and differentiation to potential customers.
Manage Evaluations:
Oversee enterprise software trials and "Proof of Value" evaluations, ensuring they align with customer goals.
Solve Real Problems:
Address customer challenges and business needs with consultative security and compliance expertise.
Engage and Educate:
Answer technical questions and provide insights, occasionally presenting at local events and conferences.
Support Sales Efforts:
Work closely with sales representatives to achieve or exceed revenue targets, support local partners in enterprise deals, and respond to RFIs and RFPs.
What We’re Looking For:
Technical Expertise:
Experience with Nessus or other network scanning
technologies and solid foundational knowledge of TCP/IP and network security concepts.
Cyber Security & Cloud Knowledge:
Familiarity with the Cyber Security ecosystem both on-prem and in the Cloud, including CMDB, Ticketing, Patch Management, PAM, etc.
Compliance Awareness:
Understanding of international & local compliance standards (e.g., NIS2, DORA, PCI, FISMA, SOX, NERC, CIS, DIS STIG).
Effective Communicator:
Excellent communication and presentation skills, with the ability to adapt based on the audience and effectively frame problems and solutions. Strong teamwork skills are essential, as collaboration is at the heart of this role’s success.
Flexibility:
Willingness to travel as needed within your territory (up to 25%).
Relationship:
Build a good relationship with customers, partners and your peers.
Drive Activities:
Demo’s, Workshop’s, Technical Meetings for customers & partners, Events and Webinars, Capture the Flag activities.
Bonus Points For:
Experience:
5-7 years of direct Pre-Sales Engineer experience.
Certifications:
Cloud certifications in AWS, GCP &/or Azure. CISSP or equivalent.
Network Knowledge:
Understanding of TCP/IP and network security concepts.
System Experience:
Experience with enterprise-class operating systems at the security admin level.
Embracing AI:
Experience and Creative in using AI capabilities.
DevOps Skills:
Proficiency in Docker, DevOps, API scripting, and Python SDK.
Proactive Attitude:
A self-starter who stays up to date with current technologies.
Interview Process
Recruiter Interview – 1st Stage - Virtual
Hiring Manager Interview – 2nd Stage – Virtual
Tech Assessment
- 3rd Stage - Virtual
Job Skills Interview - 4th Stage - Face to Face
Senior Stakeholder Panel Interview – Final Stage - Virtual
Apply Today!
If you’ve read this far and are still unsure if you should apply, we encourage you to go for it! At Tenable, we believe there’s no such thing as a perfect candidate. Whether you meet all the listed qualifications or just a few, we welcome your application. We value diverse perspectives and backgrounds and are excited to see what you can bring to our team.
Join us at Tenable, where your passion and expertise can make a real difference
every day.
#LI-JG1
#LI-Remote
This is the expected salary range for this position in the primary job location, depending on experience and qualifications. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of Competitive wellness and financial benefits.
EU Pay Range
725.000 kr.
—
965.000 kr. DKK
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password.
As a Senior Implementation Consultant, you will lead the technical deployment and customer enablement of 1Password's product suite for our largest and most strategically important enterprise customers. You will own the hands-on configuration and rollout of Enterprise Password Manager, SaaS Manager, Device Trust and Unified Access while delivering tailored, high-impact training that drives deep adoption and long-term customer value. Partnering with a Project Manager, Technical Account Managers, and Solutions Architects, you will be the trusted authority in each engagement, bringing both advanced product expertise and sharp business acumen to complex, high-visibility deployments. You will approach your work as an AI builder by actively developing AI-powered workflows and automation to scale your impact, accelerate outcomes for customers, and raise the standard for what implementation excellence looks like at 1Password.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
What we're looking for:
- Excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels.
- Excellent communication in Spanish is a plus
- 6+ years of experience in a technical implementation, solutions engineering, customer onboarding, or related B2B SaaS function, with a demonstrated track record of leading enterprise software deployments for large, complex, or strategically critical organizations
- Advanced technical expertise and hands-on experience deploying SaaS products in enterprise environments, including deep working knowledge of identity providers (IdPs), SSO, SCIM, Active Directory, MDM, device trust, and Zero Trust security frameworks
- Expert-level understanding of the business cases for enterprise security, IT operations, and SaaS governance tools and able to fluently navigate both technical and strategic conversations with IT administrators, security teams, and C-suite stakeholders
- Demonstrated ability to independently manage complex, high-visibility enterprise engagements with multiple competing priorities, maintaining quality, customer satisfaction, and delivery timelines
- Proven ability to design and deliver advanced, engaging virtual training and enablement programs for enterprise customers, including technically sophisticated administrators and executive audiences
- Excellent verbal and written communication and presentation skills, with the ability to influence cross-functional leadership and serve as a trusted advisor to senior customer stakeholders
- Strong judgment in identifying and resolving technical issues, with the ability to lead de-escalation efforts and drive outcomes autonomously
- A builder's mindset toward AI. You actively develop with AI tools and automation, creating workflows, solutions, and accelerators that meaningfully improve how you and your team work; you are not a casual user but a practitioner who builds
- Experience mentoring and coaching peers and junior team members, sharing expertise and elevating the capability of those around you
- Familiarity with SCIM, AD/LDAP, CLI, SSO, BYOD, MDM, SaaS discovery, and device posture concepts
- Bonus: Familiarity with 1Password or experience deploying identity and access management, password management, device trust, or SaaS management solutions at enterprise scale
What you can expect:
- Drive the successful technical implementation and deployment of Enterprise Password Manager, SaaS Manager, and Device Trust (and Unified Access as it becomes available) for large, complex, and strategically important enterprise customers, owning hands-on configuration, integration, and validation through to a successful launch
- Partner with the assigned Project Manager to align on timelines, dependencies, and internal coordination. You own the technical delivery and customer enablement while the Project Manager owns project coordination; together you ensure a seamless, high-quality customer experience
- Collaborate closely with Technical Account Managers and Solutions Architects to assess customer environments, align on architectural decisions, and design implementation approaches that meet both technical requirements and business objectives
- Build deep knowledge of each customer's environment, security posture, business goals, and user workflows in order to design deployment strategies and training plans that accelerate adoption and deliver measurable outcomes
- Deliver advanced, customized virtual training sessions for enterprise administrators and end users across all deployed 1Password products while adapting instructional approaches to technically diverse audiences and highly complex organizational environments
- Serve as a trusted advisor and subject matter expert for customers and internal stakeholders alike, translating complex technical concepts into clear business value for audiences ranging from IT and security teams to executive leadership
- Manage escalated situations on complex or sensitive implementations, working cross-functionally with internal teams and engaging directly with customers to de-escalate and drive the best possible outcome
- Exercise independent judgment in identifying and mitigating implementation risks, developing and executing resolution strategies proactively and keeping all relevant stakeholders informed
- Stay ahead of product updates, new features, and evolving integrations across our products and applying that knowledge immediately in customer engagements and sharing it with the broader team
- Develop and maintain advanced implementation playbooks, training curricula, and enablement resources (including configuration guides, deployment frameworks, and possibly video content) that elevate the capabilities of the entire Implementations and Onboarding team
- Mentor Implementation Managers and other junior team members, sharing deep product expertise, enterprise deployment strategies, and insights gained from working with our most demanding customers
- Influence team operations by leveraging lessons from complex engagements to recommend and drive improvements to team practices, processes, documentation, and the overall customer journey
- Build with AI not just use it. Actively develop AI-powered workflows, automation, and tools that improve your own delivery, help customers achieve faster time-to-value, and create scalable solutions the broader team can adopt
- Contribute significantly to the growth strategy of the Implementations function, identifying opportunities to evolve how we deploy and enable customers at scale
- Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required).
UK-based roles only: The annual base salary for this role is between £61,000 GBP and £88,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
What you can expect:
- Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience
Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team.
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap.
This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ.
The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction.
Who You Are
An orchestrator, not a bottleneck.
You create the conditions for senior experts to influence the organization instead of routing their work through yourself.
Technically credible.
You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up.
A clear communicator under pressure.
You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence.
A systems thinker.
You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case.
Comfortable influencing without authority.
Much of what this role must accomplish depends on teams you don't own.
Effective remotely.
You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap.
A developer of senior talent.
You are energized by growing people who are already very good, and you give direct feedback.
Your Opportunity:
Technical Excellence Team
Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters.
Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work.
Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints.
Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate.
Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade.
Global Escalations Practice
Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence.
Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required.
Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director.
Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document.
Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate.
Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer.
Driving Change Across the Organization
Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data.
Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change.
Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity.
Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it.
Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope.
Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested.
Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls.
Leadership & People Development
Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function.
Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters.
Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts.
Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification.
Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives.
Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit.
What You'll Need:
8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management.
3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred.
Hands-on experience running an escalation practice or program, including process design and cross-functional coordination.
Demonstrated ability to influence product and engineering priorities using support and escalation data.
Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution.
Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment.
Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly.
Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly.
Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Able to work in a hybrid/on-site capacity at our office in Columbia MD.
Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams.
Occasional travel as required for team, customer, and cross-functional engagements.
Flexibility to perform other duties as deemed necessary by management.
And Ideally:
Cybersecurity or adjacent enterprise security SaaS experience.
Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat.
Product Management or program management exposure.
Familiarity with AI-assisted support workflows and their governance.
Experience supporting FedRAMP or other regulated environments.
#LI-Hybrid
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
San Francisco, CA | New York City, NY
France - Office - Paris
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