Location: Remote
Workplace: Remote
Haut.AI http://Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine cutting-edge scientific research with artificial intelligence to deliver solutions that drive measurable impact. Backed by leading European VCs and founded by AI scientists, we operate at the intersection of two high-growth markets: AI and beauty tech.
We are seeking a strategic and results-driven Account Manager to own and grow relationships with our Mid-Market and SMB clients. In this role, you will act as a trusted partner to customers, driving long-term value, retention and expansion. You will work closely with cross-functional teams to ensure successful adoption of our AI-powered skin analysis solutions while identifying opportunities for upsell and strategic growth.
What You'll Do:
- Own and manage a portfolio of Mid-Market and SMB accounts, ensuring long-term success, retention, and revenue growth
- Build deep, strategic relationships with key stakeholders and decision-makers on the client side
- Act as a trusted advisor, aligning Haut.AI http://Haut.AI solutions with clients’ business objectives and KPIs
- Lead onboarding and implementation for enterprise clients, ensuring a seamless and high-quality experience
- Proactively identify expansion opportunities, including upsell and cross-sell, to grow account value
- Monitor customer health, engagement, and performance metrics, and take action to mitigate risks
- Partner closely with Sales, Product, and Marketing teams to advocate for customer needs and influence product development
- Drive regular business reviews (QBRs) and strategic check-ins with clients
What will help you thrive in this role:
- 5+ years of experience in Mid-Market and SMB Account Management in tech product company is a must
- Proven track record of managing large, complex accounts and driving revenue growth
- Strong commercial mindset with experience in renewals, upselling, and contract negotiations
- Excellent stakeholder management skills, with the ability to engage C-level executives
- Deep understanding of SaaS business models and customer lifecycle management
- Strong communication, negotiation, and presentation skills
- Experience working with eCommerce or digital platforms is a plus
- Impeccable English; additional languages are an advantage
Why us?
- Competitive base salary with performance-based bonuses tied to account growth
- Fully remote role with flexibility across EU time zones
- MacBook and other equipment you need for a productive remote setup
- Paid time off: vacations, personal days, sick leaves and Estonian public holidays
- Opportunity to work with cutting-edge AI technology in a fast-growing industry
- Collaborative and high-impact environment with direct influence on company growth
- Strategic role with visibility into company direction and market expansion
УдалённоFully remote role with flexibility across EU time zones
Location: Canada
Workplace: remote
About Xsolla
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
About the Role
We're looking for a Staff Engineer to own the smart wallet and account abstraction layer of Xsolla's Web3 platform. This is an individual contributor role with outsized technical scope: you'll be the technical anchor for how millions of players get an on-chain account they never have to think about — setting direction, making hard architectural calls, and raising the bar across the org.
Concretely, you'll own the account model behind Xsolla ZK, our zkSync-based L2, and the wallet that sits inside Xsolla App. Every player who signs in with Xsolla ID receives a deterministic, non-custodial smart account — derived from their identity claim, identical on every device, with private keys that never leave the client. That account is not a separate "wallet" screen: it is the player's inventory, and it backs minting, gifting, trading on our Bazaar marketplace, Merkle-based reward airdrops, gas sponsorship, and an in-app dApp browser that exposes the same signer to third-party applications through an EIP-1193 provider. You'll own the primitives underneath all of it: the ERC-4337 user operation lifecycle, EIP-7702 delegation, session keys and origin-bound Smart Sessions, paymaster and gas abstraction strategy, and the custody and recovery roadmap — including the move from raw key export to MPC custody.
You will own the strategy behind account abstraction, signing, and session management at scale, and evolve our smart account and permissioning model to meet both product and compliance needs. You operate with significant autonomy, but your decisions ripple across teams — so you'll spend real time building buy-in with engineering, product, security, and legal stakeholders, not just designing in isolation.
You are technically deep, calm under pressure, and comfortable being the escalation point when production wallet issues get hard — because in this domain, "hard" means a stuck user operation, a drained paymaster, or a signing prompt a player didn't understand. You write the RFCs and design docs that people actually read, and you create leverage for the broader engineering org through documentation, tooling, and mentorship — without needing a management title to do it.
Responsibilities
Own Smart Wallet & AA Architecture
— Own the technical strategy and architecture of our smart wallet platform, covering the account model, signing, session management, and gas abstraction at scale.
Design the Account & Signing Model
— Design and evolve our ERC-4337 user operation lifecycle (prepare → sign → submit → confirm), EIP-7702 delegation, deterministic address derivation from identity, and the session-key and permission primitives that let players act without a prompt on every transaction.
Own Gas Abstraction
— Set the paymaster and gas-sponsorship strategy: what we sponsor, how we meter and cap it, how we defend it from abuse, and how it degrades when sponsorship is unavailable.
Harden the dApp-Facing Surface
— Own the security model where our signer meets third-party applications: EIP-1193 / EIP-6963 provider behavior, origin-bound and policy-versioned sessions, trust tiers, and the transaction and signature confirmation flow. Define what a player is actually approving, and make sure the UI can prove it.
Drive Custody & Recovery
— Lead the custody roadmap from today's interim mechanisms toward MPC-based custody, and design recovery paths (passkeys, guardians, social recovery) that a non-crypto-native player can complete without losing assets.
Drive Cross-Team Technical Decisions
— Drive decisions on account architecture, SDK contracts, data modeling, and platform reliability, and build buy-in across the wallet, marketplace, SDK, mobile, and security teams.
De-Risk Proactively
— Identify systemic risks — key management, signature phishing, reorgs and indexer staleness, bundler and RPC dependencies, contract upgrade paths — and lead initiatives to resolve them before they become incidents.
Set Engineering Standards
— Define engineering standards, review critical code, contracts, and designs, and create leverage for the team through documentation, tooling, and mentorship.
Align with Stakeholders
— Collaborate with product, security, legal, and infra teams to align on roadmap and translate business and regulatory needs into well-scoped technical plans.
Own Production Escalations
— Serve as the go-to escalation point for complex production issues in the wallet and account abstraction domain.
What You Bring
Account Abstraction & Smart Wallets
ERC-4337 Depth
— Deep, hands-on understanding of ERC-4337: EntryPoint (v0.6 through v0.8), the UserOperation lifecycle, bundler and paymaster roles, validation rules (ERC-7562), gas estimation and its failure modes, counterfactual deployment, and signature validation for undeployed accounts (ERC-6492).
EIP-7702 & the Post-Pectra Landscape
— Working knowledge of EOA delegation, its interaction with ERC-4337 EntryPoint v0.8, and the trade-offs and risks it introduces (residual key authority, delegation phishing, storage collisions).
Smart Account Implementations
— Experience building on or extending production smart account implementations (Safe, Kernel, Biconomy, Coinbase Smart Wallet, or equivalent), and familiarity with modular account standards (ERC-7579 / ERC-6900).
Session Keys & Delegated Permissions
— Experience designing scoped, time-limited, policy-bound authority: session keys with TTL and contract allowlists, origin binding, permission revocation, and delegated-permission standards (ERC-7710 / ERC-7715).
Signature Schemes & Wallet Interfaces
— Practical command of EIP-712 typed data, ERC-1271 contract signatures, WebAuthn / passkey (P-256) signers, and the wallet-facing standards: EIP-1193, EIP-6963, EIP-5792 batched calls, ERC-7677 paymaster interfaces.
Production Wallet Experience
— Experience designing or operating a production smart wallet or account abstraction system serving real users and real value.
Production Crypto Track Record
Scale in a Major Crypto Organization
— Substantial engineering experience at a large crypto product or protocol organization — for example Coinbase, Kraken, Base, Safe, the Ethereum Foundation, Consensys / MetaMask — or a comparable wallet, exchange, or account-abstraction infrastructure team where wallet correctness and custody were core to the product.
Operational Judgment Under Value at Risk
— You have shipped and operated systems where a bug meant lost funds, and you can talk concretely about the guardrails, reviews, and rollback paths you put in place.
Smart Contracts & EVM
Solidity & EVM Fluency
— Ability to read, review, and write account, paymaster, and module contracts; gas-aware design; upgradeability and migration patterns; working effectively with external auditors.
L2 Specifics
— Understanding of L2 execution differences and how they affect wallet design: native account abstraction on zkSync-family chains, transaction and fee models, finality and reorg behavior, and RPC and indexer semantics.
Backend Engineering
Go Engineering
— Strong Go (Golang) engineering skills: idiomatic code, concurrency patterns, performance profiling.
TypeScript & SDK Design
— Ability to design and own client-side SDK surfaces in TypeScript that other engineering teams — internal and external — build on top of.
Distributed Systems
— Experience with distributed systems and their trade-offs (consistency, availability, failure modes), and with reconciling off-chain state against an authoritative on-chain result.
Data & Infrastructure
PostgreSQL
— Schema design, query optimization, migrations at scale.
Kubernetes
— Deploying, operating, and debugging services in a k8s environment.
Message Streaming
— Kafka or NATS — event-driven patterns, consumer groups, at-least-once delivery.
Git & CI/CD
— Git and modern CI/CD practices.
Security
Key Management
— Hands-on experience with key material in production: platform secure storage (Keychain / Keystore), HSMs, MPC or threshold signing, and the operational discipline around each.
Wallet Threat Modeling
— Solid grasp of the wallet attack surface: signature and delegation phishing, malicious dApp origins, replay and cross-chain replay, token approval abuse, and paymaster griefing and DoS.
Leadership
Cross-Team Initiative Leadership
— Proven ability to lead multi-quarter technical initiatives across teams.
Architectural Influence
— Track record of influencing architecture and standards beyond your immediate team.
Written & Verbal Communication
— You write RFCs and design docs that people actually read.
Nice to Have
Experience working in the video game industry, building or operating platforms for game developers, publishers, or players
Hands-on experience with the zkSync / Elastic Chain ecosystem (ZKsync OS, Matter Labs stack, native AA and paymaster flows, custom L2 operations)
Experience with embedded and ecosystem wallet providers or AA infrastructure vendors (thirdweb, Privy, Dynamic, Turnkey, Pimlico, Alchemy, Biconomy, ZeroDev, Safe{Core}) — and clear views on where to build versus buy
Experience with MPC / threshold custody, social recovery, or guardian-based recovery in a consumer product
Experience with NFT and token infrastructure at scale: ERC-721 / ERC-1155 / ERC-20 mechanics, marketplace contracts, Merkle-based airdrop and claim distribution, chain indexing services
Contributions to open-source wallet, security, or identity projects — including authorship or review of ERC / EIP standards
Familiarity with compliance requirements relevant to crypto consumer products: KYC / AML, geofencing, MiCA, SOC 2, ISO 27001, GDPR data minimization, audit logging
Experience with identity and auth integration for wallet derivation (OAuth 2.0 / OIDC, JWT verification, token scoping)
Background in platform or infrastructure engineering — building systems other engineers build on top of
Experience owning a mobile wallet surface (React Native / Expo, WebView provider injection, native signing UI)
Hands-on, up-to-date experience with modern AI tools (e.g. Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work
How We Work
Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship. Strong written communication is essential — your architectural decisions and designs need to stand on their own and be actionable without you in the room.
We value directness, technical depth, and follow-through. In this domain that means saying plainly when a design has custody, security, or reversibility implications, defending your position with evidence, and staying engaged until it's resolved. Where a decision touches player funds or key material, we expect the conservative call to be argued for explicitly rather than assumed.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Location: Remote
Haut.AI http://Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine scientific research with artificial intelligence to deliver innovative solutions that actually work. Backed by leading European VCs and founded by AI scientists, we operate at the intersection of two explosive growth markets: AI and beauty tech.
We are looking for an experienced and visionary Head of Customer Success to lead and scale our Customer Success function. You'll build and lead Customer Success almost from the ground up while personally stewarding our most valuable client relationships.
What You'll Do:
- Design comprehensive Customer Success operations: seamless onboarding, accelerated adoption, predictable renewals, strategic expansion
- Turn client feedback into real intelligence for Product and Sales.
- Drive measurable expansion revenue through strategic account management.
- Prove that great Customer Success makes money — and own that number.
- Personally manage and expand our most strategic enterprise accounts
- Build automated health-score tracking systems that surface risks before they become problems
- Recruit, develop, and lead a world-class Customer Success team (currently 3 teammates)
- Create scalable playbooks, KPIs, and reporting frameworks for client health, NPS, and revenue expansion
- Integrate CRM workflows with product and support systems for seamless customer experiences
What Will Help You Thrive in This Role
- 6+ years in Customer Success or Account Management at a SaaS / tech company, with 2+ years leading a team.
- A real track record with enterprise clients — you're comfortable in the room with senior stakeholders.
- You've built top-notch CS processes, playbooks, and best practices before, not just run them.
- Experience automating customer health monitoring and risk detection.
- A hands-on leadership style, you set strategy and roll up your sleeves.
- Exceptional English and genuine executive presence.
Why Haut.AI http://Haut.AI?
- Competitive base salary + a clear, transparent bonus structure
- Fully remote, with flexibility across EU and UK time zones
- Paid time off and a company-issued laptop
- A collaborative, genuinely supportive team that ships
- Direct impact on product and company growth
- Room to grow at the intersection of AI, science and beauty
Sound like your kind of challenge? Let's talk 👋
УдалённоheadFully remote, with flexibility across EU and UK time zones
Responsibilities:
— Designing, deploying, configuring, and maintaining scalable monitoring, logging, and alerting platforms for production and beta/test/dev environments;
— Operating Prometheus, Alertmanager, Grafana, Fluent Bit, Kafka, Fluentd, OpenSearch, and OpenSearch Dashboards, including upgrades, reliability, availability, capacity, and retention planning;
— Building and maintaining reliable metrics and log collection pipelines for infrastructure and business-critical services;
— Creating dashboards that provide clear, useful visibility into service health, performance, capacity, and operational risks;
— Designing, tuning, and maintaining actionable alert rules and notification routing; reducing alert noise and improving incident response;
— Monitoring infrastructure and application metrics and logs, troubleshooting issues, and improving stability and performance under heavy loads;
— Managing metric cardinality, log volume, retention, storage consumption, and query performance to keep observability platforms scalable and cost-effective;
— Establishing high-availability and recovery approaches for observability services and validating operational readiness;
Requirements:
— Minimum 3 years of experience with administering Linux systems and operating monitoring, logging, or observability systems;
— Experience with Debian-based systems;
— Experience with Docker and Kubernetes;
— Hands-on experience with Prometheus, Alertmanager, and Grafana, including metric collection, alert rules, routing, and dashboards; experience with VictoriaMetrics would be a plus;
— Experience with Fluent Bit, Kafka, Fluentd, OpenSearch, and OpenSearch Dashboards for log collection, transport, processing, storage, search, and visualization;
— Understanding of metrics and log pipeline design, including reliability, scalability, data retention, capacity planning, and cardinality management;
— Experience designing actionable alerts, reducing alert noise, and troubleshooting infrastructure and application issues using metrics and logs;
— Proficiency in shell command line usage, scripting, and automation tools like Ansible/Terraform;
— Python and bash scripting skills.
Location: GE - Tbilisi
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As the Country Business Manager, you will own the country P&L by delivering volume targets, driving key KPIs, and accelerating market growth. Build winning partnerships with Distribution Partners, lead business planning, and execute bold commercial strategies that grow distribution, increase market share, and strengthen the Monster brand.
The Impact You'll Make:
Review all P & L elements and offer proactive measurements, ideas, and reactive solutions to improve profitability.‐ Propose required budget and spend in line with budget approved for assigned country. Ensure utilization of the budgets
strictly in line with guidelines, approved amounts, and allocation by customers. Review monthly financials and sales reports to determine opportunities for improvements based on efficiency and adjustments in consumer and customer
demand, as well as brand/item performance and pricing. Review and evaluate pricing based on detailed market & cogs analysis.
Prepares and carries out motivation/incentive programs DP’s sales personnel and key customers. Regularly analyze rate of sales and recommend actions for improvement. Support the DP Sales Force Team in developing the right
ambitions, joint business plans, distribution targets, listings and promotions for all key accounts in all channels / regions. Regularly instruct/train sales teams on Monster Merchandising standards (assortment, planograms, point of sales, and
coolers standards) in all channels.
Maintain internal templates and calendars to monitor, track and evaluate activity and decisions. Prepare presentations for DP quarterly updates about ME new products, initiatives and activities & monthly /quarterly reviews. Manage and generate sales forecasts with country management teams and align with Supply Chain/Logistics Department to offer suggestions as to the results of any change in forecast. Ensure timely, correct, and complete daily, weekly and monthly set of reports; Track and analyze competition market share, numeric distribution, price, rate of sales, etc. Maintain reporting and analyze monthly performance of each Key customer and each region & territory.
Provide analysis and interpretation of internal/external market data, highlighting any underlying trends to identify new market opportunities and recommend strategies to increase the organization’s profitability. Recommend changes to current portfolio & participates in new product development (NPD) process. Recommend changes in promotional efforts based on market research and thorough analysis of sales financials. Recommend changes to current sales techniques or sales procedures based on thorough analysis of sales data. Establish and implement best practices, including continuous improvement of a standardized process by using alternative views such as analysis models (diagrams), prototypes, or scenarios where appropriate.
Who You Are:
Prefer a Bachelor's Degree in the field of Business, Marketing, Finance or related field of study.
Additional Experience Desired: More than 7 years of experience in sales.
Additional Experience Desired: More than 5 years of experience in sale planning, trade marketing, new product development management.
Computer Skills Desired: Advanced user Microsoft Office.
Additional Knowledge or Skills to be Successful in this role: Exceptional analytical skills, time management, and customer service skills. Significant sales experience (Key account and Field sales Management) in FMCG and preferably beverages. Experience in managing and influencing a distribution system. Demonstrated capability to manage a P&L and solid understanding of commercial finance. Experience of managing a field sales team directly and influencing the sales force of a DP. Ability to combine strong commercial senses with good appreciation of brand building and marketing. Strong communications/presentation skills effective across a broad range of audiences Experience of interacting with and in an international matrix organization management.
Please submit your resume in English for faster processing.
Read our privacy policy here:
Privacy Policy
Задачи:
— Управление операционной деятельностью и ключевыми бизнес-процессами.
— Разработка и реализация операционной стратегии.
— Масштабирование процессов при росте бизнеса и выходе на новые рынки.
— Оптимизация процессов и повышение операционной эффективности.
— Координация Operations, Finance, Compliance, Risk, IT, Product и Commercial.
— Управление отношениями с банками, PSP и стратегическими партнёрами.
— Участие в запуске новых платежных продуктов и международных проектов.
— Управление командой и ключевыми операционными KPI.
Требования:
— Обязательный опыт работы в международной платежной компании / PSP / EMI / банке.
— 5+ лет на руководящих позициях.
— Глубокое понимание платежной инфраструктуры и международных платежей.
— Опыт управления операционными командами и масштабирования бизнес-процессов.
— Опыт взаимодействия с банками и PSP.
— Свободный русский и английский языки.
— Сильные лидерские и управленческие навыки, системное мышление и высокая самостоятельность.
— Будет плюсом: опыт работы с high-risk сегментами (iGaming, Crypto, Forex) и выхода на новые рынки.
Условия:
— Ключевая руководящая роль в международной платежной компании.
— Высокий уровень автономности и влияния на развитие бизнеса.
— Конкурентоспособный уровень дохода.
— Современный офис в Лимассоле.
Location: London; Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£85,000 - £115,000 + Incentive Awards tied to your performance +
Benefits
✨
This role sits at the heart of our Control Discipline change agenda, building the controls product platform that powers safe growth at Monzo.
At Monzo, we don’t treat risk and controls as a bureaucratic governance process. We treat our control framework, tools, and data pipelines as an internal
product
- designed to give engineers, product managers, and business leads the ability to ship fast - and safely.
We are looking for a
Senior Controls Product Manager
to join our newly established Controls Product & Enablement team within our Controls Discipline. Sitting at the intersection of Product, Risk, Data, and Engineering, you will act as the Product Lead for Monzo’s core risk lifecycles (Issues, RCSAs, Controls, Policy, Reg Traceability).
You won't just write requirement docs for someone else to build - you are a builder yourself. You’ll prototype low-code tools, leverage AI models, interrogate data pipelines, and architect automated workflows to turn manual risk friction into seamless, automated self-service.
⭐ Our Controls team
The role will sit within the
Controls Product & Enablement
team which is part of the wider Controls Discipline in Monzo’s 1st line of defence Our teams work closely with cross-functional teams across the organisation including Technology, Data, Product, Operations as well and Risk & Compliance (the 2nd line of defence).
As this is a newly established team (wherein you’ll have two direct reports already working in the team as data and automation specialists), this role holder needs to bring a flexible and adaptable mindset, as well as a willingness to deal with ambiguity as the team establishes its operating rhythm and embeds itself within the wider business.
🔑 What you’ll do (Your Product Ownership Scope)…
Own the Controls Product Roadmap: Define the vision, strategy, and backlog for Monzo’s internal risk products, replacing static, manual cycles with smart, data-driven platforms (SmartSuite, Zango, Looker, and native AI integrations).
Hands-on Prototyping & Automation: Directly design, prototype, and build automated workflows, API integrations, and low-code/no-code solutions. You'll take an idea from a problem statement to a working MVP before partnering with core Engineering (if necessary) to scale or industrialise it.
Pioneer AI in Risk Management: Champion AI adoption across the discipline. Experiment with LLM prompting, custom agents, and automated evidence-gathering tools to solve complex control problems and dramatically reduce manual drag for Monzo staff.
Build for Real-Time Risk Intelligence: Drive the shift from annual "point-in-time" assessments to continuous, automated monitoring. Design data triggers (e.g., incident spikes, change flags) that alert risk owners in real time.
Product Enablement & Adoption: Ensure high-impact adoption. Work closely with first line risk owners and Risk Partners to deliver clear "write once" guidance, intuitive UI/UX workflows, and enablement that allows teams to self-serve effortlessly.
Drive Execution & Delivery: Maintain momentum across the team’s delivery plan (guiding 2 specialised data/automation direct reports), keeping senior stakeholders engaged and removing blockers without bureaucratic overhead.
🤩 We’d love to hear from you if…
You think like a Product Manager: You obsess over user problems, value vs. effort prioritization, user experience, and shipping MVPs quickly.
You are a Hands-On Builder: You can get under the hood with data and automation. You're comfortable with SQL, Python (or similar), APIs, workflow tools, or low-code environments to build a working prototype yourself.
You’re AI-Curious & Practical: You actively experiment with AI/LLMs to automate manual tasks and make workflows smarter.
You Understand Risk & Controls: You understand fundamental risk concepts (control design, RCSAs, issue management) and see the massive opportunity to transform them through tech.
You Thrive in Ambiguity: You enjoy starting from first principles in a fast-paced environment and turning messy operational problems into slick, scalable digital solutions.
You have experience in leading teams through change programmes, ideally within Financial Services Controls functions.
You are hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small - and can take a range of stakeholders on the journey with you
You’re excited by what we’re doing at Monzo
ℹ️ This role
isn’t
for you if…
Your technology and data experience has primarily involved defining requirements for Data or Engineering teams to build, rather than building solutions yourself.
You aren't comfortable getting hands-on with data, automation tooling and technical problem solving.
You aren’t comfortable with ambiguity, or thinking from first principles
You don’t enjoy working in a fast-paced environment
You aren’t happy taking an MVP approach and doing what’s good enough for now with iterative changes to follow
Equally, if your experience is primarily technical and you don't have sufficient understanding of risk and controls to translate control problems into effective solutions, this role is unlikely to be the right fit.
🙌 What’s in it for you
💰 £85,000 - £115,000 ➕Incentive Awards tied to your performance.
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈 The application journey has 3 key steps
Short call with a Monzo Recruiter
Video-call with Hiring Manager (30 mins)
Full-Loop: 3 x video-call interviews (covering Technical, Behaviours, and Leadership)
This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
⏳
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#CM-1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
This role is fully remote but must overlap with an East Africa timezone by at least 3 hours.
We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
About this role
Individual Giving has set an objective to double new donor acquisition in 2027 and expand our awareness through brand ads for key segments. Paid media is the biggest lever we have to get there, and as Growth Manager, Paid Media, you'll own delivery of this important priority. To help get us there, GiveDirectly is planning to expand its spend on paid media.
We are looking for someone who will be a strong cultural fit—curious, keen not to follow industry standards but to look for disproportionately high-leverage opportunities, keen to constantly learn and adjust, and comfortable launching a paid program without agency support. This role would suit someone comfortable in a fast-paced environment, able to pivot and change tactics based on data and changing circumstances.
Reporting to our Director of Individual Giving, you’ll manage all paid acquisition for Individual Giving across Meta, Google, YouTube, and TikTok, and also work closely with the VP of Marketing to manage all upper-funnel media buys (e.g., newsletters, podcasts, etc.) for both the Individual Giving and Marketing teams. This role is responsible for executing our paid media program end to end, including negotiating and managing contracts, creating ads, capturing screenshots for documentation, publishing campaigns, and monitoring performance. You will also build our tracking and attribution systems and use that data to grow both one-time and monthly giving. To do so, we are looking for a strong individual contributor who is comfortable executing within the platforms without a big team or agency.
The Individual Giving team is responsible for generating revenue across donors with an annual gift below $50k. To do so, the Individual Giving team executes compelling public fundraising campaigns, drives creative donor-facing content, and tests new marketing initiatives aimed at expanding our donor base and raising awareness of direct cash transfers. You’ll join a small but high-performing team that runs several campaigns at once and works with a lot of independence. You’ll partner with Brand and Marketing colleagues each campaign cycle to ensure integrated marketing across all public-facing materials.
Level:
Manager (we are willing to hire at Senior Manager for more experienced candidates)
Reports To:
Director of Individual Giving
Travel Requirement:
Must be able to travel ~1–2 times per year to one of our countries of operation for team retreats or field visits
What you’ll bring:
3–5+ years in growth or performance marketing with a proven track record running paid media to a conversion or revenue target, in-house or agency, across Meta, Google, YouTube, and emerging platforms. Non-profit experience is a plus, but not required.
Experience managing a paid media budget of at least US$5M a year with a track record of strong performance measurement, with the discipline to trust your own data over platform recommendations and the judgment to know when to scale a channel, cut it, or admit it isn't working—pause and reset.
A genuine test-and-learn habit: you design multivariable testing across creative, audience, messaging, and landing pages, using these insights to scale the program.
Strong written communication, the ability to own creative direction of ads (from conception and drafting through launch), and experience with or a strong eye for graphic design (Figma, Canva). You’ll work with content creation teams for bigger projects, but initial ideation and direction should come from you.
Strong, succinct communication, and the ability to work productively with a Brand and Marketing team focused on brand awareness.
Alignment with
GiveDirectly’s values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Experience with tracking and attribution to ensure detailed reports are shared with senior management.
Bonus skills:
Experience with our tech stack (WordPress, Salesforce, PostHog, Google Analytics, Tableau, Zendesk, Ahrefs) or similar tools.
Experience with paid ads with a non-profit of a similar size or an agency supporting non-profits.
What you’ll do
Own paid media strategy and performance to execute growth and brand goals
Develop and execute the paid digital fundraising strategy that acquires new donors, grows revenue, and strengthens long-term supporter value across Meta, Google, YouTube, TikTok, programmatic, and emerging platforms (approx. 50% of time).
Run top-of-funnel brand ads, from placement and contracting to creative direction and development, including podcasts, OOH, and connected TV (approx. 30% of time).
Manage and optimize paid investment daily, monitoring spend, pacing, cost per acquisition, and conversion, and reallocating budget as performance dictates.
Run a continuous test-and-learn program across audiences, creative messaging, channels, landing pages, and donation experiences, and turn results into decisions rather than reports.
Make key and strategic recommendations to the Director of Individual Giving and VP of Marketing on where budget spend should be allocated based on performance data.
Grow one-time and monthly giving through paid
Run acquisition and conversion campaigns for both one-time and monthly giving, testing paid tactics to grow the recurring program—the fastest-growing part of our portfolio.
Optimize the digital supporter journey so paid campaigns connect cleanly to landing pages, donation forms, email, and CRM, maximizing conversion and retention.
Analyze acquisition, conversion, revenue, and retention trends by segment to inform where the next dollar goes.
Measurement & Reporting
Stand up standardized paid-channel attribution and UTM tracking so acquisition spend is evaluable outside the ad platforms.
Build and maintain performance dashboards that connect campaign, website, and CRM data into a single view of what each channel returns.
Develop a forecasting model that projects cost per acquisition and revenue by channel, so budget increases are decisions rather than bets.
Report to senior management on budget and paid campaign performance on a bi-weekly basis.
This role might not be for you if
You are used to relying on an agency for recommendations or ad builds in the platforms themselves.
You do not have experience/familiarity with both upper-funnel and direct conversion paid advertising.
You are not comfortable managing projects from A–Z, including ideation, planning, launching, testing, iterating, and evaluating.
What success looks like in 12–18 months
A clear, measurable contribution to the 2027 goal of doubling new donor acquisition, with a 50–70% share of new monthly donors acquired through paid.
The Google Ad Grant is fully deployed against upper-funnel objectives, in compliance, and contributing measurable qualified traffic.
A documented acquisition model forecasts cost per acquisition and revenue by channel accurately enough to justify a materially larger paid budget.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
This role is fully remote, so if you are not based in Kenya, the US, or the UK, we will share an estimated salary benchmark for the country you are based in during the hiring process.
United States
Base Salary:
$99,940
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£66,150
Bonus at Target Performance:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$65,000
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$8,454
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Mexico City; Mexico Office
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
What You Will Be Doing:
Managing the onboarding of merchants, business accounts, individual accounts, and crypto clients, including KYC/KYB procedures
Preparing, reviewing, and coordinating agreements and onboarding documentation
Acting as the main point of contact for clients throughout the onboarding lifecycle, ensuring clear communication and timely progress
Gaining a deep understanding of clients’ business models, including crypto-related use cases, and applying strong product and technical knowledge
Building and maintaining professional, long-term relationships to ensure an excellent client experience
Managing the end-to-end merchant and account registration process with internal teams and external contractors
Working closely with Risk and AML teams to ensure all client profiles meet regulatory and internal compliance standardsProviding first-line approvals as part of the company’s first line of defense
Conducting due diligence (DD) checks and assessing business, operational, and compliance risksSupporting or performing technical setup, including terminal and account configuration where applicableIdentifying onboarding inefficiencies and proactively suggesting process improvements
About you:
Location: Schweiz
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to 10,000 clients in over 100 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Frankfurt or surroundings.
You speak German and English (please submit your application in English)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions
Successful applicants will be subject to background checks (including identity and criminal record checks).
About the Role:
The Dealer Development Manager will represent Upgrade Inc (Auto Finance Division) and promote our indirect lending programs. They will develop, maintain, and grow business partnerships between Upgrade Inc. and our dealership partners. The Dealer Development Manager is also responsible for staying up-to-date on local market conditions and industry trends. In this role, you will work with internal partners to find solutions that better serve our customers, and build long lasting relationships with key decision makers to drive growth and continuous improvement. This position requires residency in the Greater Nashville Area.
What You’ll Do:
Dealer Relationship Management
— Develop and maintain relationships with new and existing dealer partners
— Act as a trusted advisor to dealership owners, GMs, and F&I managers
— Conduct regular in-person dealership visits based on a structured drive schedule
— Deliver consistent follow-up and service to ensure dealer satisfaction and loyalty
Dealer Acquisition & Activation
— Identify, onboard, and activate new dealer partners
— Drive dealer sign-ups and first deals (“activation”)
— Re-engage inactive dealers (e.g., no deals in 90 days) and return them to production
— Execute onboarding training to ensure dealers understand programs and systems
Production & Volume Growth
— Achieve monthly funding and application volume goals
— Increase contracts per active dealer and overall territory production
— Focus on growing volume in Tier 3–5 segments while maintaining quality
— Drive penetration targets (e.g., 3+ and 5+ deals per dealer per month)
Credit & Deal Structuring
— Partner closely with underwriting/credit teams to structure deals effectively
— Educate dealers on program guidelines, stips, and deal packaging
— Improve pull-through by coaching dealers on submitting clean, fundable deals
Portfolio Performance & Quality
— Monitor dealer portfolio performance (delinquency, charge-offs, profitability)
— Manage dealer mix to align with company risk appetite and profitability goals
— Shift focus toward preferred collateral and higher-performing dealers
— Ensure adherence to compliance, credit policies, and documentation standards
Training & Dealer Development
— Conduct ongoing product and process training with dealership staff
— Educate dealers on value-added products
— Provide market insights and best practices to improve dealer success
— Position the company as a relationship-driven partner vs. transactional lender
Territory & Activity Management
— Maintain a disciplined weekly drive schedule maximizing in-person dealer time
— Track and manage activity through CRM (e.g., Salesforce)
— Analyze territory performance and adjust strategy based on data
— Participate in team calls, sales meetings, and performance reviews
What We Look For:
— 2+ years of experience in indirect auto finance, auto sales, or related field
— Strong understanding of credit tiers, loan structuring, and dealership operations
— Proven ability to build relationships and drive sales growth
— Excellent communication, negotiation, and problem-solving skills
— Self-motivated with strong time management and territory planning skills
— Ability to travel locally (significant field time required)
What We Offer You:
— Competitive salary, uncapped commission and stock option plan
— Paid coverage of medical, dental and vision insurance
— Flexible PTO
— Competitive 401(k) and RRSP program
— Opportunities for professional growth and development
— Paid parental leave
— Health & wellness initiatives
Environmental & Working Conditions:
— Work is performed indoors in a fast-paced environment requiring managing multiple priorities and meeting workflows, schedules, and service expectations
— Employees regularly use digital systems and applications to support operational and customer service objectives
— Communication with customers, peers, supervisors, and partners via meetings, email, phone, and digital tools
— Job duties may involve managing high volume of inbound/outbound customer interactions using telecommunications and computer systems
— Ability to read, analyze, and interpret information on computer screens and remain in working posture for extended periods
— Work may be performed in contact center, office, or remote environment depending on business needs
— Onsite environments include shared workspaces, standard office lighting, and moderate background noise
— Remote employees responsible for secure and productive workspace with reliable internet connectivity
— Reasonable accommodations for qualified individuals with disabilities per ADA and applicable laws
Equal Opportunity Employer:
— We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Application Instructions:
Apply at: https://weworkremotely.com/remote-jobs/upgrade-dealer-development-manager-nashville-tn
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
We are using AI to fundamentally reshape our core business infrastructure. As an
AI Application Backend Engineer
, you will be a core builder of AI engineering capabilities — deeply integrating large language models with financial business scenarios to construct the backend AI service layer powering trading intelligence, smart risk control, compliance monitoring, and user services.
Responsibilities
AI Service Layer
Architecture
& Development
: Design and develop core AI backend services, including model gateway (Model Gateway), Agent scheduling layer, and streaming inference services. Build high-concurrency, low-latency, horizontally scalable microservice architectures that meet production SLA requirements for AI-powered services.
Agent & Tool-Calling System Development
: Develop Agent workflows and tool-calling (Tool Use / Function Calling) systems on the Openclaw platform. Define tool registration and integration standards for internal systems (trading engine, risk systems, data platforms), ensuring call-level security and result integrity for financial scenarios.
Financial Scenario AI Service Delivery
: Own the development and iteration of AI backend services for core scenarios including intelligent customer service, risk signal detection, compliance analysis, and personalized services. Collaborate with algorithm teams to deliver end-to-end model integration, effectiveness validation, and performance tuning.
Data & Storage Layer
: Design and maintain data infrastructure required by AI applications, including session memory and long-term memory storage, knowledge base management and incremental update mechanisms — ensuring data consistency and retrieval quality.
Observability & Evaluation
: Establish full-chain LLM application tracing, prompt version management, and evaluation frameworks. Design automated LLM-as-Judge pipelines to continuously monitor output quality, hallucination rates, and business KPIs.
Requirements
Programming Fundamentals
: Proficiency in
Golang
or
Java
; solid understanding of data structures, algorithms, and system design; familiarity with RESTful API and gRPC interface design.
Backend Engineering Experience
:
5+ years
of backend development experience with production-level expertise in microservice frameworks (Spring Boot / go-zero), message queues (Kafka / RabbitMQ), caching (Redis), and relational databases (PostgreSQL / MySQL).
LLM/Agent Engineering in Production
:
1+ year
of hands-on production experience building LLM applications or AI Agents, with demonstrated AI skills (Agent development, LLM toolchain integration); able to independently deliver AI feature modules end-to-end.
Prompt Engineering & Model Understanding
: Deep understanding of LLM capabilities and limitations (hallucination, context length, reasoning); hands-on experience with Prompt Engineering, Few-shot and Chain-of-Thought design, with the ability to independently craft and iterate prompt strategies for complex business scenarios.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
About the Role
We're looking for a Lead AI Engineer to own the backend and Agent systems behind our LLM-powered products. The role is end to end: you'll build the Agent workflows, define how we measure quality, keep them reliable in production, and shape where the product goes next.
This role is for someone who has shipped LLM features to real users, stayed with them after launch, and can prove with data that their changes made things better.
Job Scope:
Build and own AI backend and Agent workflows
- Design, build, and maintain multi-turn conversation systems, including context management, tool calling, knowledge retrieval (RAG), state management, and human handoff.
Drive evaluation and continuous improvement
- Define success criteria with Product, Design, and QA leads.
- Turn production failures into evaluation samples and regression tests.
- Measure the impact and side effects of every change before and after release.
Diagnose problems across the stack
- Isolate the root cause of failures: model judgment, knowledge gaps, abnormal tool responses, backend instability, or conflicting rules.
- Apply the right fix for each cause rather than defaulting to prompt tweaks.
Own production reliability
- Handle timeouts, retries, graceful degradation, async jobs, and third-party dependency failures.
- Make sure every issue is traceable through logs, every change is versioned, and every failure has a recovery path.
Shape product and technical decisions
- Give clear, reasoned positions on requirements, covering feasibility, cost, risk, and alternatives.
- Propose better approaches and break work into phased, shippable deliverables.
Communicate proactively and follow through
- Share progress, blockers, ETAs, and next checkpoints without needing to be chased.
- After launch, track real-world impact and leave clear documentation and handover materials.
Requirements:
- Production LLM/Agent experience at scale. You've built LLM or Agent features used by 10,000+ active users, and you've maintained and improved them after launch.
- Strong backend engineering fundamentals. You're comfortable owning production code, APIs, data flows, and incident troubleshooting. Experience designing and implement backend services in Golang and integrate with LLMs and AI systems.
- Real evaluation discipline. You've built evaluation sets, regression suites, and production monitoring, and you can explain how you confirmed an improvement was real rather than random fluctuation.
- Ownership mindset. You make decisions, surface risks early, and don't consider a feature done until it's verified in production.
- Web3 experience. Preferably 1 year of experience in a crypto, DeFi, or Web3 company (wallet, exchange, L1/L2 protocol, or DeFi platform strongly preferred)
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: TUR - Istanbul
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
Lead marketing transformation initiatives across Asia, optimizing processes, workflows, and ways of
working
to
enhance
efficiency,
transparency,
and
organizational
effectiveness.
Partner
with
regional
stakeholders
to
identify
opportunities
for
improvement,
remove
roadblocks,
and
elevate
overall
marketing
operations
excellence.
The Impact You'll Make:
Drive change management within the Asia Marketing organization by assessing existing marketing processes, identifying areas for improvement in the workflows and development of the implementation roadmap.
Work closely with the local markets and analyze current local pain points and collaborate with the regional team to identify gaps, and propose improvement strategies to enhance efficiency and productivity across markets.
Ensure transparency across all levels of the organization, at every stage of implementation to ensure compliance towards process optimization that does not disrupt local market deliverables.
Develop roadmap with clear milestones, and ensuring clear documentation throughout the exercise for consistency, clarity, and accountability across processes, while building the knowledge base within the marketing organization.
Define metrics to measure the success of change initiatives and report on progress, proposing adjustments as needed.
Who You Are:
Education: Prefer a Bachelor's Degree in the field of --Marketing, Communications, or related field of study
Experience: Between 3-5 years of experience in strategic planning, budget management, and tracking of marketing performance metrics. Between 3-5 years of experience in marketing coordination, trade marketing, and event execution
Computer Skills: Proficient in using Microsoft Office (Words, PowerPoint, Excel)
Read our privacy policy here:
Privacy Policy
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Scientists use Claude across the life sciences, from drug discovery and research biology to clinical development and manufacturing. To support that work, Anthropic introduced the Life Sciences Verification Program (LSVP), which gives verified life science professionals access to Claude with a refined set of safeguards that is more permissive for biology-related work. The program is in beta.We're hiring a Technical Program Manager to own the program of work that expands that access and helps scale it with safety in mind.
Each expansion depends on many teams at once and no single team owns the path end to end. You'll become the single owner of that program, the person who knows what each expansion requires, where every workstream stands, what it is waiting on, and who needs to decide. This is a cross-org execution role, not a research role, and it does not require a life sciences background. LSVP is the starting point, and the scope will grow alongside Anthropic's broader work in the life sciences. Over time, more of the life sciences community can get verified access, and each new expansion takes less bespoke effort than the last.
Responsibilities
Own the program for expanding access to Anthropic's life sciences verification programs: scoping, sequencing, dependencies, and tradeoffs across safeguards, platform, and product engineering teams
Scope and drive the cross-org engineering work that each expansion requires, from new plan and account types to new platforms
Partner with the product manager to turn program goals into a sequenced plan with clear owners and dates
Drive clarity on data access, retention, and review requirements, and on the changes they require across safeguards, access, and provisioning
Drive user experience scoping across the Claude product surfaces where the program is available
Find and remove the technical blockers that keep eligible organizations from accessing life sciences capabilities
Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs
Convert recurring efforts into documented, repeatable processes so that each new expansion requires less bespoke coordination
You may be a good fit if you
Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs
Have experience coordinating across multiple engineering teams and organizations simultaneously, including safeguards, platform, and product partners
Can engage meaningfully with the engineers doing the work, from platform and access systems to product surfaces
Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations
Have excellent written and verbal communication skills, with the ability to influence without authority
Have worked on cloud or platform programs (preferred but not required)
Do not need a life sciences background. This is not a research role, and no life sciences experience is required
Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to the life sciences community safely and reliably
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tokyo
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
WHAT YOU’LL BRING
- Deep knowledge of Japan and the Japanese tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
EVEN BETTER
- Proven track record working in a fast paced company.
- Strong written and spoken English and Japanese.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote - EMEA
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Project Manager, you will be expected to leverage deep cross-functional expertise to coordinate with enterprise customers globally, guiding integrations from conception to launch by aligning technical teams, managing timelines, mitigating risks, and ensuring all deliverables meet strategic objectives in the following ways:
Own end-to-end project management for enterprise launches using our brokerage APIs (equities, crypto, options, and more)
Collaborate with external stakeholders (product, engineering, compliance teams, etc.) to scope, plan, and execute integration timelines
Work cross-functionally with internal teams (BD, engineering, legal, compliance, operations and customer success) to resolve issues and align on resources
Facilitate weekly partner check-ins, drive action items, and ensure progress toward key deliverables
Track and report on project status, risks, and dependencies to internal leadership and partner stakeholders
Help partners navigate onboarding requirements, such as KYC, AML and regulatory disclosures
Document processes and continuously improve onboarding frameworks to scale future partner integrations
Internally, the Project Manager is a key person to give the best context of a partner to many teams, including leadership. Simply put, the Project Manager is the voice of the customer internally at Alpaca.
As a project manager in a highly collaborative role, the ideal candidate must demonstrate a strong communication, troubleshooting, solutioning and proactiveness skillset.
Key Responsibilities:
Be the face of Alpaca to some of the largest enterprise businesses in their respective regions
Provide updates to Alpaca’s leadership team, being transparent with successes, blockers and solutions
Stay updated on internal product development timelines, and work closely with the technical teams to roll out new features to partners
Establish yourself as a subject matter expert on Alpaca’s API and collaborate with fintechs around the world
Ensure feature requests by partners are communicated to the technical teams and are adequately prioritized
Support the success team with advice on integration items, including new products
Solutionize for partners targeting key regions Alpaca is focusing on, driving the company's mission to
open financial services to everyone on the planet
Create internal and external resources that can be leveraged by both partners and internal teams
Must-Haves:
2+ years of enterprise-level business project management experience with strong process, analysis, design, and documentation skills
Strong verbal and written communication skills in English, to drive clarity on goals, set expectations, and collect feedback
Demonstrated problem-solving ability and attention to detail to deliver high-quality output while meeting deadlines.
Flexibility to work with customers around the world
Familiarity and interest in FinTech, financial markets, and investing applications
Experience with communication and project management tools such as Slack, JIRA, Confluence, Basecamp and Google Workspace
Startup mindset
Sales and customer success background, leading the customer experience
Training/enablement experience
Brokerage/stocks experience
Crypto experience
Technical background, including:
Familiarity with Metabase
Experience with modern APIs (REST, Websockets, Server Sent Events)
Experience with enterprise software implementations
Technical troubleshooting skills
Experience with issue management (JIRA) and API logging tool
Familiarity with Postman and curl requests
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.
In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.
Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
What you’ll do
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring
Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.
Must be located in Japan and have full working rights in Japan
About the team
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоCanada; Xsolla operates across multiple time zones, and the smart wallet underpins identity, ownership, and value transfer for every Web3 product we ship
Не хотите искать каждый день?
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УдалённоThis role is fully remote but must overlap with an East Africa timezone by at least 3 hours
География найма не уточнена
Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement
Kuala Lumpur, Malaysia
УдалённоleadМожно работать из любой страны
San Francisco, CA | New York City, NY
ОфисTokyo
УдалённоRemote - EMEA
УдалённоseniorRemote, Japan; Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values; Must be located in Japan and have full working rights in Japan; Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones