Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Job Description
Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused
Mandarin-speaking Customer Service Representative
to join the team.
The successful candidate will be responsible for delivering high-quality support to Mandarin-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention.
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat in Mandarin and English.
Provide accurate information regarding products, services, and policies.
Resolve customer issues in a timely and professional manner.
Maintain detailed and accurate records of customer interactions within CRM systems.
Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
Identify and escalate priority or complex issues when necessary.
Handle back-office related queries and support requests.
Assist clients with basic technical troubleshooting where required.
Manage and resolve customer complaints effectively and professionally.
Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics.
Identify opportunities to enhance client experience and retention through value-added support and service.
Qualifications
Fluency in Mandarin and English (spoken and written) is essential.
Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage.
Strong communication and interpersonal skills.
Ability to work effectively under pressure in a fast-paced environment.
Strong multitasking and organizational abilities.
Familiarity with CRM systems and customer support tools is beneficial.
Problem-solving mindset with strong attention to detail.
Additional language skills are a plus.
Additional Information
Benefits & Perks
Our client offers a competitive benefits package, including:
Hybrid working policy
Discretionary performance-related bonus
Personalized flex benefits
Wellbeing initiatives and access to self-development tools
Medical insurance
Comprehensive leave package of 40 days inclusive of public holidays
Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Location: Germany, Berlin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Service Reliability Engineer
As a part of Sony Interactive Entertainment, the Gaming,
Developer
& Future
Technology Group
(
GDFT
) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.
Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.
We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability.
What you'll be doing:
Taking a leadership role in ongoing improvements in Reliability and Scalability
Work closely with SRE Management to define KPIs, processes and drive continuous improvement
Influence the architecture and implementation of solutions within the division
Mentor more junior SRE staff and enable them for success
Act as a voice to represent SRE in the wider organisation
Represent the operational scalability of solutions in the wider division
Lead small-scale projects from inception to implementation
Design platform-wide solutions and provide technical leadership during their implementation
Demonstrate a high-level of organizational skills and initiative in the role
What we're looking for:
Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role.
Strong interpersonal, written and verbal communication skills.
Available to be scheduled in on-call rotation.
Skills & Knowledge:
Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
Development experience in one or more of the following programming languages:
Python (preferred)
Bash, Go, Java, C++, or Rust
In addition, experience with at least 3 of the following topics:
Distributed data storage at scale (Hadoop, Ceph)
NoSQL at scale (MongoDB, Redis, Cassandra)
Data aggregation technologies. (ElasticSearch, Kafka)
Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets
Kubernetes and/or AWS (deployment and management)
Software distribution (Package management and distribution at scale)
Configuration management (ansible, saltstack, puppet, chef)
Software performance analysis and load testing (QA or SDET experience: a plus)
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Mexico City
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an Customer Success Executive with Financial Services experience, who will be working with the LATAM Market. Responsibilities: Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment across the US region.Act as a trusted advisor of assigned accounts and communicate with them on different levels, including C-level executives.Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.Help customers achieve their desired outcomes, value realization, and high ROI.Grow customers' portfolio through zero churn and active cross and upsells.Maintain a higher than industry average NPS score. Requirements:Minimum 5+ years of B2B account management or project management experience working with Enterprise accounts in the US (Financial Services, specifically Credit Unions or Banks, experience is required).Experience working with CRM, BPM, LC/NC, AI solutions will be a preference.English language skills and executive-level communication.Desire to learn and adapt fast according to a changing market environment.Customer-centric expert with a track record in delivering customer success. What You Should Expect From Us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: MARGARITAVILLE, Worldwide
We are hiring for
Guest Services Officer
position for cruise company Margaritaville at Sea!
At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here
As a Guest Services Officer,
you will be responsible for handling passenger queries and complaints. Acts as passenger’s banker for cashing of traveler’s checks, changing monies and other ship-provided services, including, but not limited to deposits and payments of accounts. Must display good communication skills and be able to deal with passenger queries and complaints daily. The Guest Services Officer will have good typing skills, be computer literate and have a presentable appearance. Supports the Guest Serv\ices team, including problem solving, especially in the GSM and/or GSAM’s absence and particularly at peak times such as disembarkation and embarkation.
🚢 Benefits to work on board Margaritaville at Sea?
Cruise Line founded by former crew member
Embrace the Margaritaville lifestyle and deliver the FUN
Free accommodation, food and Wi-Fi for crew
Industry leading Salaries and Benefits + excellent tips
Focused on Crew Career Progression
Great Crew Recognition Programs and friendly atmosphere
Make Memories combining Work and Travel
⚓ RESPONSIBILITIES:
Respond to passenger queries regarding general information about the ship (for example: ship’s direction, time of activities and mealtimes.) Receive calls regarding accommodations, supplies, and technical problems.
Cash traveler’s checks, ensuring that the passenger’s signature matches that of the individual cashing the check. Ensure the travelers check is in US currency. Provide currency exchange services of Bahamian dollars into US currency with the approval of the Chief Accountant.
Ensure that each guest who opens an account with cash has provided the minimum cash deposit. If the minimum cash deposit has not been received, the Guest Services Officer must deactivate card/s by cutting the bottom sides of the card, thus all department concerned will be aware of the guest’s onboard status.
Other responsibilities include accepting cash payments in lieu of credit cards, issuing refunds at the end of the cruise, screening credit card applications to ensure the form has been properly completed and assisting the accounting dept with the “bad debt list” to ensure that payment has been collected and there remains no balance due.
Record all cash received and update in the Fidelio System.
etc.
⚓ REQUIEREMENTS:
Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
Hospitality / travel industry education and experience required.
Minimum one-year experience in hotel and/or catering establishments; or Guest Relations related positions on board ships.
Experience in front office preferred.
Intermediate to Advanced skills in typing and computer software skills (Microsoft Word,
Excel, Fidelio Cruise, File Maker Pro).
Customer service/guest relations oriented, well organized with excellent leadership skills.
Passionate about hospitality and customer service driven
Able to work 7 days a week.
Demonstrate positive behaviors, smiling, being polite and courteous.
Able to develop a camaraderie with team members.
Ability to live in close quarters, share limited space with other cabin-mates.
Join "Margaritaville at Sea" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!
NOTE:
Nationalities that we can process:
🇪🇺
🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
You can submit your Resume here pushing APPLY TO POSITION button above
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: February 20, 2026
Location: MARGARITAVILLE, Worldwide
We are hiring for
a HR Services Coordinator
position for cruise company Margaritaville at Sea!
At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here
As
HR Services Coordinator,
you will liaise closely with the HR Services Manager to ensure the efficient handling of crew-related matters and provide excellent customer service to crew members. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a dynamic and fast-paced environment.
🚢 Benefits to work on board Margaritaville at Sea?
Cruise Line founded by former crew member
Embrace the Margaritaville lifestyle and deliver the FUN
Free accommodation, food and Wi-Fi for crew
Industry leading Salaries and Benefits + excellent tips
Focused on Crew Career Progression
Great Crew Recognition Programs and friendly atmosphere
Make Memories combining Work and Travel
⚓ RESPONSIBILITIES:
Facilitate and ensure accurate crew data entry in Fidelio System.
Demonstrate a genuine concern for crew’s well-being using a proactive approach.
Oversee the crew sign-on and sign-off process, as directed by the HR Services Manager reviewing immigration documentation such as passports, seaman’s book visas, Alien Resident Cards (ARC), STCW Certificates, Flag Endorsement (Deck/Engine) and Employment Contract to determine validity of documents. Refers unusual documentation to the HR Services Manager.
Prepare all D1/D2/259/I-408 documents prior to arrival at the port of Tampa.
Ensure the efficient process of sign-on (D1) and sign-off (D2) documents by Customs and Immigration (CBP Officers) as per the supervision of HR Services Manager.
Assist in the coordination of crew arrivals, departures, and crew transfers. (Blue One/VOK)
Prepare sign on forms, labels, cabin key, crew id, name tags for the crew arrivals.
Liaise the sign-on and sign-off processes, and ensure Crewmembers receive all documentation prior to signing off, including airline tickets, seaman’s book and discharge certificates.
Follow up crew cabin issues and complaints. Report to the maintenance as AVO.
Handle cabin change requests and obtain approval of HR Services Manager.
Follow up cabin change requested by the fellow crew members.
Confirm that the cabin is in place and updated.
Verify STCW Certificates are valid and well organized.
Identify and fill in Certificates of Competency, License and Bahamas Endorsement for Deck and Engine.
etc.
⚓ REQUIEREMENTS:
Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience may be considered.
Must meet all regulatory requirements for shipboard employment and pass background checks.
Minimum 2–3 years of experience in HR administration, crew management, or payroll processing, preferably in a cruise ship or hospitality environment.
Experience with immigration documentation and compliance processes.
Previous experience handling confidential employee information and HR systems. Knowledge, Skills, and Abilities:
Strong understanding of HR policies, procedures, and employment regulations.
Knowledge of immigration requirements, crew sign-on/sign-off processes, and maritime labor standards.
Familiarity with payroll systems, Brightwell application, and HRIS platforms.
Proficient in Fidelio system for crew data entry and reporting.
Understanding of General Data Protection Regulation (GDPR) and confidentiality standards.
Administrative Skills: Ability to manage complex documentation, maintain accurate records, and prepare compliance reports.
Technical Skills: Proficiency in Fidelio, HRIS systems, Microsoft Office Suite, and payroll applications.
Communication: Excellent verbal and written communication skills for interacting with crew members, management, and external authorities.
Organizational: Strong ability to prioritize tasks, manage multiple responsibilities, and meet strict deadlines.
Problem-Solving: Analytical skills to resolve crew issues, payroll discrepancies, and documentation challenges.
Ability to speak additional languages such as Spanish, French or German preferred.
Join "Margaritaville at Sea" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!
NOTE:
Nationalities that we can process:
🇪🇺
🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
You can submit your Resume here pushing APPLY TO POSITION button above
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: February 20, 2026
Location: Los Angeles, USA; Redwood City, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As Engineering Managers, we gain organizational alignment by building a strong engineering vision and offering creative solutions to organizational design. We also serve as mentors for a team of engineers, overseeing their performance and trying to find stretch opportunities for their growth while maintaining a focus on results.
As a
Manager, Software Engineering
within Riot Discovery Studio, you will report to the Tech Director on an unpublished R&D product, leading a team of internal and external engineers to support product exploration, integrate and extend critical backend technologies, and scale our technology to meet the needs of a live Riot title. You will be accountable for all technical decisions of your team’s focus areas and help shape the product. You will own the technical health of the product's backend services from prototype through live operation, including architecture, scalability, reliability, observability, deployment, incident response, and infrastructure cost. You will be hands-on in implementation, at least initially.
Responsibilities:
Support defining the engineering strategy and technical roadmap to develop our global backend infrastructure with an understanding of our audience and product goals
Manage and scale an engineering team to support product needs through various development stages (i.e. pre-production, production, and post-launch)
Partner with product and delivery as they define product features and product roadmap
Collaborate and coordinate with Riot Central technology teams to efficiently deliver world-class solutions
Direct development and manage performance of external engineers in other geographies
Collaborate in technical/architectural discussions, provide direction and drive decision-making
Drive the planning and execution of engineering work including requirements gathering, technical discovery, technical design, and work breakdown and estimation.
Own the technical success of the services team, including operational excellence and cost in live environments
Identify, interview, and hire software engineers to support team and Riot hiring goals
Support engineers with performance management and career development, including stretch opportunities for them to grow
Create a culture of leadership across engineering by seeking different perspectives at all levels to solve problems and contribute ideas
Required Qualifications:
6+ years of experience as a software engineer
4+ years of game development experience working in various platforms (i.e. mobile, console, PC, etc.)
2+ years experience in a leadership position, working directly on the production of a game as an Engineering Manager
Experience leading teams through feature development (planning, execution, delivery, post-release support)
Experience building reliable, scalable, and maintainable backend distributed systems
Experience with the full software development lifecycle, including shipping one or more products on large code bases that span a range of platforms and tools
Experience collaborating across non-engineering departments to create solutions
Experience with modern backend technologies such as Go, Java, C#, or similar
Desired Qualifications:
Experience developing online games integrating Unreal Engine and backend services
Experience managing co-development or outsourcing relationships
Experience leading a backend transition from prototype to production
Experience improving live service uptime, reliability, and operational readiness
Familiarity with modern game platforms and practices
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
t’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Remote - England
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Customer Service Representative
at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment.
If you care about making public transit work better for real people -
see the impact we're having in the around the world
- this team is where that commitment comes to life every day.
This job can be done remotely, as long as you are based in England.
What You’ll Do:
Ensure the smooth daily operation of our services by providing telephone, live chat, and email support.
Work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays.
Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns.
Care for customer satisfaction and ensure that issues are resolved.
Grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly.
Who You Are:
Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job.
Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working across both our DACH and UK markets.
A strong communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone.
Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
Technology-savvy and comfortable working with modern IT tools.
Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations.
What We Offer
100% work from home, as long as you're based in England.
State-of-the-art hardware provided so you can work worry-free.
£14.75/h base pay for a 40-hour work week, with additional earnings depending on shifts and hours worked.
28 days of vacation inclusive of public holidays.
The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Remote - Germany
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Customer Service Representative
at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment.
If you care about making public transit work better for real people -
see the impact we're having in the around the world
- this team is where that commitment comes to life every day.
This job can be done remotely, as long as you are based in Germany.
What You’ll Do:
Ensure the smooth daily operation of our services by providing telephone, live chat, and email support.
Work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays.
Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns.
Care for customer satisfaction and ensure that issues are resolved.
Grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly.
Who You Are:
Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job.
Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working across both our DACH and UK markets.
A strong communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone.
Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
Technology-savvy and comfortable working with modern IT tools.
Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations.
What We Offer
100% work from home, as long as you're based in Germany.
State-of-the-art hardware provided so you can work worry-free.
€15.40/h base pay for a 40-hour work week, with additional earnings depending on shifts and hours worked.
30 days of vacation inclusive of public holidays.
The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Cape Town, South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Our client is a rapidly growing digital marketing agency specializing in
SEO and performance marketing
, helping businesses scale through data-driven organic growth strategies. They work with a diverse portfolio of international clients and are known for delivering measurable ROI and long-term growth outcomes.
Role Type: Full-time, On-site
Engagement: Independent Contractor
Location: Remote, Quarterly meet-ups in Cape Town
Job Summary
We are hiring a Sales Executive with proven experience in SEO or digital marketing sales. This is a high-impact role focused on driving new business through outbound sales.
This role is fully remote but requires candidates to be based in Cape Town for quarterly in-person team meetups and strategy sessions.
Key Responsibilities
Conduct outbound prospecting via cold calls, email, and LinkedIn to generate qualified leads
Identify and research target companies within key industries (e.g., SaaS, eCommerce, professional services)
Qualify inbound and outbound leads based on ICP criteria
Book discovery calls and product demos for Account Executives
Maintain accurate records of outreach and pipeline activity in CRM systems (e.g., HubSpot, Salesforce)
Collaborate with marketing and sales teams to refine messaging and campaigns
Consistently meet or exceed monthly KPIs (meetings booked, conversion rates, pipeline generated)
Requirements
Proven experience in cold outreach, lead generation, and appointment setting
Familiarity with digital marketing services (SEO, PPC, social media, content marketing)
Strong communication and persuasion skills in English (both written and verbal)
Experience using CRM tools such as HubSpot, Salesforce, or similar
Highly organized, self-motivated, and target-driven
Ability to work in a fast-paced, remote environment
Must be
based in Cape Town
(required for quarterly meetups)
Benefits
💰 Competitive salary: based on experience and performance
🌎 Flexible work environment
🚀 Work with a high-growth digital marketing agency serving global clients
📈 Clear career progression into Account Executive or Sales Manager roles
🤝 Structured onboarding, ongoing training, and sales enablement support
🛠 Access to premium sales tools, CRM systems, and prospecting platforms
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: United States, Remote
Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Do you enjoy the challenge of solving complex, non-deterministic problems with simple, pragmatic solutions?
As a
Senior Online Game Services Engineering Lead
for teamLFG, you will design and build the core services that take our game from prototype to production, from gathering requirements to implementation and scaling. Most importantly, you will work with a fun, dedicated, and passionate cross-discipline team devoted to turning a creative dream into a new franchise at PlayStation.
We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.
RESPONSIBILITIES
Build and maintain production-quality backend game services
Directly manage and lead several engineers, providing support, technical mentorship, constructive feedback, and career development coaching
Collaborate daily with a cross-disciplinary team to design and build the services-driven features for the game (including sessions, matchmaking, and progression)
Effectively write clear, concise, and accurate technical documentation and email communication, with the ability to summarize complex topics and achieve alignment across multiple teams
Calmly deal with production incidents, participating in an on-call rotation after launch
REQUIRED SKILLS
Production experience designing and building backend game services
Ability to communicate with customers of different technical and non-technical backgrounds to help them navigate technology and achieve their goals
Experience leading (direct management, mentoring, or guiding) engineers
Ability to diagnose complex system failures using logging and metrics
Ability to write, debug, and maintain code in Rust, C++, or C#
Embrace a “we” culture in addition to being an outstanding collaborator and communicator
NICE-TO-HAVE SKILLS
Experience with “games as a service” online game development
Working knowledge of Docker, Git, and Linux (including shell scripting and system configuration)
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$217,000
—
$325,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Location: South Jakarta, Indonesia
Our Client
Our client is a global
online trading and Forex investment group
with over 20 years of experience empowering the next generation of traders and investors across fast-growing markets. A pioneer in the early days of online Forex trading, they have built a strong global presence by providing reliable, regulated access to financial markets for millions of clients worldwide.
Today, the group supports over
2 million clients across more than 150 countries
, operating from regulated centres across Europe, Asia, and Africa. Their platform and solutions are designed to make Forex and broader financial market investing more accessible, giving individuals the tools, guidance, and flexibility to trade and invest with confidence, in their own time and on their own terms.
Driven by a clear mission and a promise of
Freedom to Succeed
, our client believes that risk-driven investing — when supported by the right technology and education — can unlock better financial opportunities. Internally, they foster an energetic and diverse culture, offering their people early responsibility, continuous learning, and the opportunity to grow their careers within a fast-growing global organisation.
The Role
Reporting to the Team Lead /Senior. As a Customer Relations Officer, you will focus on onboarding new clients and be involved in the growth of these accounts by employing a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
You Will:
Meet and exceed personal and team KPI targets.
Activate, retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs.
Develop a professional and trusting relationship with your active portfolio of clients, keeping them up to date with our developments to ensure they receive the highest level of service.
Research sources for developing prospects and for information to determine customers' potential.
Prepare and enable efficient sales activities with available tools, reports, action items, and business insights.
Listen to customers and offer the best solutions to their needs and concerns.
Cooperate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant departments on customer needs, expectations, and frustrations.
Continuously improve knowledge of the financial markets and the company’s offering.
Updating individual/team daily, weekly, and monthly reports for management when required.
Provide feedback to relevant departments on customer needs, expectations, and frustrations.
Display behaviors aligned with our core values – inside and outside the office.
Adhering to all compliance and security requirements.
Stay abreast of global economic indicators, central bank decisions, and geopolitical events that can affect forex markets. • Translate complex financial and economic data into understandable investment advice.
Any additional duties and responsibilities that may be required.
Requirements
Skills and Qualifications
Native Bahasa Indonesia, and fluent in English.
Expertise in Forex Markets: Deep understanding of forex trading, currency pairs, and the factors that influence their dynamics.
Analytical Skills: Ability to analyze financial markets, economic indicators, and an understanding of macroeconomic trends.
Client Service: Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations.
Regulatory Knowledge: Familiarity with the financial regulations and licenses relevant to forex trading, depending on the region.
Experience working in sales for a CFD broker covering Indonesia essential.
Experience managing a sales team at a CFD broker considered an advantage.
University degree or equivalent (Business, Finance, Economics, or relevant field).
Excellent oral and written communication skills, and the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress.
Strong interpersonal and problem-solving skills.
Self-motivated with a willingness to work autonomously in a fast-paced and high- pressured environment.
Be proactive, show initiative and desire to drive continuous improvement.
Energetic team player, with a positive outlook in the workplace
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: South Africa; Ethiopia; Egypt; Morocco; Philippines; Jamaica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and eCommerce. Unlike traditional outsourcing agencies, you are placed directly with a client as an in-house team member.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Sales Development Representative (SDR) with proven experience selling SEO or digital marketing services. This is a high-performance remote sales role focused on outbound prospecting, lead qualification, and booking qualified meetings.
This role is ideal for someone who understands how to position SEO services, identify growth opportunities for clients, and confidently engage decision-makers in marketing and leadership roles.
Key Responsibilities
Execute high-volume outbound outreach (cold calls, cold emails, LinkedIn) to generate qualified leads
Identify and target companies that would benefit from SEO and digital marketing services
Engage key decision-makers (CMOs, Founders, Marketing Managers)
Qualify prospects based on budget, needs, and readiness to invest in SEO
Book high-quality discovery calls for Account Executives
Personalize messaging using insights around website performance, rankings, and traffic gaps
Maintain accurate CRM records (HubSpot, Salesforce, or similar)
Consistently hit KPIs for meetings booked and pipeline generated
Requirements
2+ years of experience selling SEO or digital marketing services (MANDATORY)
Proven outbound sales experience (cold calling, email, LinkedIn outreach)
Strong understanding of SEO concepts (keywords, rankings, backlinks, technical SEO basics)
Experience explaining and selling SEO value propositions to clients
Familiarity with CRM tools (HubSpot, Salesforce, etc.)
Excellent English communication skills (written and verbal)
Target-driven with a track record of meeting or exceeding sales KPIs
Nice to Have:
Experience working in an agency environment
Knowledge of tools like Ahrefs, SEMrush, or Google Analytics
Benefits
🎯 Performance-based bonuses tied to meetings and pipeline generation
🌎 Fully remote role with flexible working hours
🚀 Join a fast-growing digital marketing agency with global clients
📈 Clear path to promotion into Account Executive roles
🤝 Direct hire with the client (no outsourcing layer)
🧠 Ongoing training in advanced SEO sales and outbound strategies
Location: Boston, MA
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, Shore Approaches, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. This role specifically is focused on International work and Shore Approaches. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s Degree in Construction Management or Civil Engineering, 10+ years of construction management experience, or an equivalent combination
Minimum of 5 years experience in Trenchless Design or Construction is required
Construction experience in Marine or Trenchless including HDD, Direct Pipe, Microtunneling
WCDA or DBIA certification is desired but not required
Experience and understanding of alternative delivery projects, including, but not limited to, design build, EPC
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$154,000
—
$212,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Lomira, WI
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, Shore Approaches, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. This role specifically is focused on International work and Shore Approaches. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s Degree in Construction Management or Civil Engineering, 10+ years of construction management experience, or an equivalent combination
Minimum of 5 years experience in Trenchless Design or Construction is required
Construction experience in Marine or Trenchless including HDD, Direct Pipe, Microtunneling
WCDA or DBIA certification is desired but not required
Experience and understanding of alternative delivery projects, including, but not limited to, design build, EPC
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Houston, TX
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, Shore Approaches, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. This role specifically is focused on International work and Shore Approaches. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s Degree in Construction Management or Civil Engineering, 10+ years of construction management experience, or an equivalent combination
Minimum of 5 years experience in Trenchless Design or Construction is required
Construction experience in Marine or Trenchless including HDD, Direct Pipe, Microtunneling
WCDA or DBIA certification is desired but not required
Experience and understanding of alternative delivery projects, including, but not limited to, design build, EPC
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
seniorGermany, Berlin
ГибридMexico City
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