Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we help customers shop from their favourite retailers and support our partners in growing their businesses.
We’re looking for a Senior Retail Development Manager to manage and grow partnerships with some of Kazakhstan’s largest supermarket and retail chains.
You’ll own a portfolio of key retail partners, build relationships with senior decision-makers, and turn business opportunities into results. Working closely with our Retail Lead, Marketing, and Operations teams, you’ll help partners grow sales, invest in advertising and promotions, and improve the customer experience.
What you’ll be doing
In this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team.
Day-to-day in this role:
Grow your partners’ business.
Build joint growth plans that increase sales and Gross Order Value (GOV) across your portfolio.
Build strong relationships.
Be the main point of contact for your partners, from store teams to senior leaders. Lead quarterly business reviews to discuss results, priorities, and next steps.
Lead commercial negotiations.
Negotiate agreements and commercial terms that create long-term value for both Wolt and our partners.
Grow advertising and promotions revenue.
Identify upselling opportunities and help partners choose campaigns that support their goals. Work with Marketing to plan campaigns and review results.
Improve store performance.
Work with store managers, pickers, and Operations to improve product availability, picking times, order acceptance, and order accuracy.
Turn data into action.
Use dashboards and spreadsheets to understand performance, spot opportunities, and decide where to focus.
Deliver on agreed priorities.
Take ownership of your targets and partner development projects, track progress, and adjust your plans when needed.
Help the team improve.
Share your experience, support colleagues with complex partner situations, and improve how we manage and grow retail accounts.
Our humble expectations
At least
5 years of relevant experience
managing large B2B accounts or strategic partnerships in retail, FMCG, grocery, delivery, marketplaces, or distribution.
A track record of growing partner sales, improving commercial performance, and delivering measurable results.
Strong negotiation skills and experience managing complex commercial discussions.
Confidence working with senior decision-makers and coordinating with operational teams.
Experience in upselling or cross-selling, with the ability to connect a partner’s needs to the right commercial opportunity.
Strong analytical skills. You’re comfortable using data to explain results, solve problems, and set priorities.
Confidence using Google Sheets and Google Slides, plus experience with reporting tools such as Power BI or Looker.
A structured, proactive approach. You can manage competing priorities and take ownership from planning through to delivery.
Fluent Russian, at least conversational Kazakh, and English at
B2 level or above
.
Nice to have:
Experience working with supermarket, grocery, or pharmacy chains.
An understanding of marketplace or platform businesses.
Experience expanding large partner portfolios or supporting the development of other account managers.
Advanced skills in data analysis or business intelligence tools.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
What we offer
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth and development opportunities
💙 Employee Assistance Program—therapy and wellbeing support
🍽️ Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets for celebrations and bonding
🍊 Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Czechia; Bulgaria; Ukraine; Poland; Hungary
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is on the lookout for talented backend engineers to join the Fields squad at ClickUp! Fields is the heart and soul behind our custom task data - think dynamic schemas, high-volume updates, and the flexibility that lets users tailor ClickUp to their individual workflows. We’re building scalable, high-throughput, low-latency services that handle millions of requests daily. If wrangling distributed systems, fine-tuning performance, and designing robust APIs sounds like your idea of fun, let’s chat.
Role:
- Build features and systems with attention to detail and performance.
- Own end-to-end development, from conception to production.
- Work closely with cross-functional stakeholders to deliver a world-class product.
- Identify and implement improvements to our existing systems.
- Help establish a fun, fulfilling, world-class engineering culture.
Qualifications:
- Bachelor’s degree in Computer Science or equivalent major.
- 5+ years of experience engineering performant and high-throughput systems (ideally on Node.js).
- You write high quality code (ideally in TypeScript) and are uniquely productive.
- You have a track record of building performant, high-throughput systems.
- You have experience writing and debugging sql queries at scale.
- You have experience developing event based systems.
- You have experience with major cloud services (ideally AWS).
- You are an empathetic communicator.
- You are comfortable with ambiguity and have consistently delivered projects with little direction.
- You are product-minded and have a good intuition on what a great user experience looks like.
#LI-REMOTE
#LI-MAV
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Istanbul
Workplace: Remote
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
You will join a new Live Studio focused on Helix Jump, one of Voodoo’s most iconic hypercasual hits.
Our ambition is to give Helix Jump a second life: preserve what made it successful, improve the quality and game feel, and evolve it into a stronger hybrid-casual / casual live game.
You will be part of a small, lean, and ambitious team with high ownership and fast iteration.
ROLE
As a Product Manager, you will be at the heart of the game's evolution. You will work closely with a multidisciplinary team of engineers, artists, and product experts to design, test, and refine features that keep our players engaged and entertained.
- Participate in the design and creation of engaging, challenging, and fun levels that maintain player interest and progression
- Develop and iterate on game mechanics and features that enhance the core gameplay loop
- Analyze player behavior, game metrics, and feedback to identify opportunities for improvement
- Collaborate with engineers and artists to bring level designs and features to life
- Structure, run, and monitor A/B tests to validate design decisions and optimize player experience
- Balance game difficulty curves to ensure appropriate challenge and retention across all levels
- Stay up-to-date with the hybrid-casual and puzzle game market, analyzing competitor games and emerging trends
- Test and playtest levels and features to ensure quality and enjoyment
- Contribute to the product roadmap and strategic direction
- Work iteratively, rapidly prototyping ideas and incorporating feedback from the team and data
PROFILE
- 2+ years of professional experience in game design, product specialist, or similar role in the mobile gaming industry
- Strong passion for mobile puzzle and hybrid-casual games, with a deep understanding of what makes them engaging and successful
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven design decisions
- Understanding of player psychology and what drives engagement, retention, and satisfaction
- Strong communication skills and ability to clearly articulate design ideas to cross-functional teams
- Iterative mindset with the ability to rapidly test, learn, and improve designs based on feedback
- Bonus: Experience with Unity or game development tools, knowledge of A/B testing methodologies, experience shipping successful mobile games
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: Dubai; London; Paris
Workplace: OnSite
ABOUT US
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
THE ROLE:
We’re hiring a high-performing Global Business Development Lead to help drive Taptap Send’s next phase of international expansion.
Based in Dubai, London or Paris, you will work closely with the Head of Business Development as their right-hand execution partner, helping shape global priorities and turning them into commercial partnerships and successful market launches. This is a broad, high-ownership role spanning new markets, strategic partnerships, and cross-border growth opportunities.
You will own expansion initiatives at every stage - from identifying and evaluating opportunities to developing partner relationships on the ground, negotiating agreements, and coordinating execution through launch. You will work across multiple regions and corridors, with exposure to banks, fintechs, payment providers, regulators, and other ecosystem partners.
We would particularly value candidates with experience working across Africa, although the remit is global and strong experience in other emerging markets is equally relevant.
This role is ideal for someone who combines market insight, commercial judgment, and execution speed. You will bring a high bias for action, move comfortably between strategy and hands-on delivery, and maintain momentum across complex, fast-moving workstreams.
The role will involve frequent international travel and is well suited to someone who enjoys being on the ground - meeting partners, understanding how markets operate in practice, and solving problems firsthand. You should be energized by unfamiliar environments and comfortable going wherever needed to turn opportunities into successful launches.
WHAT YOU'LL DO:
- Act as a right-hand partner to the Head of Business Development, helping translate global growth priorities into clear plans and concrete action
- Own end-to-end partnership development across global markets - from opportunity identification and initial outreach through negotiation, execution, and launch
- Identify, assess, and prioritize new countries, corridors, partners, and commercial opportunities based on impact, economics, feasibility, and strategic value
- Source, structure, negotiate, and execute partnerships with banks, fintechs, payment providers, mobile money operators, and other ecosystem participants
- Develop market-entry and partnership strategies that reflect local customer needs, competitive dynamics, regulatory requirements, and commercial realities
- Build and maintain trusted relationships with senior external stakeholders across cultures, markets, and organizational environments
- Drive multiple workstreams in parallel, including market research, partner sourcing, commercial analysis, negotiations, contracting, and launch planning
- Coordinate closely with product, operations, compliance, legal, finance, and commercial teams to turn partnership opportunities into successful launches
- Identify regulatory, commercial, technical, and operational risks early, and take pragmatic action to keep progress on track
- Prepare clear recommendations and decision materials for leadership, balancing speed, economics, execution complexity, and long-term strategic value
- Help strengthen Taptap Send’s global business development capabilities, processes, and partner network as the company scales
WHAT YOU'LL NEED:
- 8+ years of experience in business development, partnerships, strategy, market expansion, consulting, or a comparable role in a high-growth company
- A strong track record of developing partnerships or launching businesses across multiple international markets
- Experience working in or with emerging markets; experience across Africa is strongly preferred
- Strong commercial judgment, with the ability to evaluate trade-offs across speed, economics, regulatory constraints, operational complexity, and strategic value
- Highly autonomous and comfortable acting as a self-starter in unstructured, zero-to-one environments
- Excellent relationship-building and negotiation skills, with the ability to establish trust across cultures and stakeholder groups
- A hands-on, execution-focused approach and the ability to move fluidly between high-level strategy and detailed delivery
- Demonstrated ability to manage multiple markets, partnerships, and workstreams simultaneously
- Comfortable working closely with senior leadership and taking ownership of high-priority, time-sensitive initiatives
- Adaptable and resilient, with the judgment to navigate changing priorities and cross-border complexity
- Experience in fintech, payments, remittances, financial services, or another regulated industry is a strong advantage
- Fluent English; additional languages relevant to our markets are highly valued
- Willingness to travel frequently
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sales Sourcer to join the Talent Acquisition team at Creatio. This role is ideal for someone who enjoys identifying high-potential sales talent, actively uses AI tools, and wants to build expertise in international sales hiring. The role focuses exclusively on sourcing Account Executives (AEs) and Regional Sales Directors (RSDs) across global markets, from the United States to Australia.The role is based in Poland.Responsibilities:Source Account Executives (AEs) and Regional Sales Directors (RSDs) exclusively, across global markets from the United States to Australia.Research regional sales markets, target companies, and relevant AE and RSD candidate profiles to build high-quality global pipelines.Identify candidates for both individual-contributor Account Executive positions and senior Regional Sales Director roles.Build and maintain targeted talent pipelines for current and future hiring needs.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Use LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant sourcing channels.Maintain accurate and up-to-date candidate information in the ATS.Requirements:Experience sourcing sales roles, particularly Account Executives or Regional Sales Directors, or a strong interest in developing this specialization.At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, for daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn Recruiter and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Technical Sourcer to join the Talent Acquisition team at Creatio. This role is ideal for someone who enjoys researching technical talent, understands how to approach niche candidate markets, actively uses AI tools, and wants to grow expertise in international technical sourcing. The primary focus will be identifying and engaging candidates for engineering and other technical roles.The role is based in Ukraine.Responsibilities:Source candidates for technical roles, including software engineering, QA, DevOps, data, and other technology functions, depending on business needs.Research technical skills, technology stacks, and relevant talent communities to build accurate target profiles.Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Build and maintain targeted talent pipelines for current and future hiring needs.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Use LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant sourcing channels.Maintain accurate and up-to-date candidate information in the ATS.Requirements:Experience sourcing technical roles and ability to understand technical profiles, skills, and technology stacks.At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, for daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn Recruiter and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We’re looking for a
Senior Product Builder
who wants to own product problems, not just engineering tasks.
You’ll work across the full lifecycle of B2B initiatives:
understand → shape → build → ship → measure → iterate
This is not a frontend or backend-specific role. Our main stack is Ruby on Rails and React, but we care more about strong engineering fundamentals, product judgment and the ability to work across the stack when needed.
You won’t receive a perfectly specified backlog. You’ll be expected to help create the work: understand merchants and the business, challenge assumptions, work through ambiguity and decide with the team what is worth building.
How we build at seQura
🤖
AI-assisted development is how our engineers work every day. We use AI agents to think through problems, write, review and iterate on code, and we're looking for engineers who already work this way, or are actively making the shift.
What matters to us isn't whether you know the syntax and idioms of your preferred programming language or tech stack by heart. It's whether you understand the problem you're solving, can explain the business logic behind it, and own every line you ship, no matter who (or what) wrote it first.
AI helps you move faster, challenge assumptions, explore different approaches and improve your solutions. But knowing which questions to ask, making sound technical and product decisions, and taking responsibility for the outcome is always up to you.
Our technical interviews reflect this approach: you'll use your own AI tools, and we'll ask you to walk us through your solution, both the business reasoning and the code.
If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you.
About the Merchant Experience team
🧩
We build the B2B product experiences that help merchants manage and grow their business with seQura.
The team owns merchant-facing products and the platform behind them, including order management, analytics, self-service capabilities, growth initiatives and platform features used by other B2B teams.
We are a small team of senior Product Engineers and a Product Designer, with
no dedicated Product Manager by design
.
Engineers are expected to contribute beyond implementation: understanding problems, shaping opportunities, making product and technical decisions, shipping solutions and checking their outcomes.
Initiatives are led by engineers who take ownership of a problem, gather context, define the hypothesis and success criteria, shape the work, drive delivery and follow up after launch.
AI-assisted development is part of our daily workflow. As implementation gets faster, we expect engineers to spend more of their judgment on
what to build, why it matters and what we learn from it
.
What challenges you'll be solving 🚀
Own product initiatives end-to-end, from problem understanding to outcome validation.
Act as Champion for initiatives: gather context, define hypotheses and success criteria, shape the work and drive it forward.
Work directly with merchants, business stakeholders, Product Design and other engineering teams when needed.
Build and operate production software across backend and frontend.
Make pragmatic product and technical decisions with incomplete information.
Use data, feedback and experiments to decide whether to iterate, change direction or stop.
Contribute to evolving Merchant Portal into a platform other B2B teams can build on.
Use AI throughout your workflow, including exploration, implementation, testing, debugging and learning unfamiliar systems.
What to expect in the next 90 days
🏁
Month 1
Learn the B2B domain, Merchant Portal, codebase and current initiatives. Shadow a Champion, meet key stakeholders and start contributing.
Month 2
Own a small initiative with support from the team, from understanding the problem to shipping it.
Month 3
Act as Champion for an initiative: frame the problem, define the hypothesis and success criteria, ship a solution and check the outcome.
What you’ll need 🤝
Must have:
7+ years of experience building production software.
Strong software engineering fundamentals.
Experience owning work beyond implementation.
Comfortable working across backend and frontend when needed.
Comfortable working with ambiguity and incomplete information.
Strong product and customer curiosity.
High autonomy, ownership and accountability.
Comfortable working directly with stakeholders and other teams.
Experience using AI meaningfully in your software development workflow.
Strong written and verbal communication skills in English.
Nice to have:
Experience with Ruby on Rails and/or React.
Strong full-stack experience.
Experience building platforms or capabilities used by other teams.
Experience with product discovery, experimentation or success metrics.
Spanish fluency.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Hybrid or fully remote work.
Office workshops and meet-ups to encourage community participation and career growth.
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with our People Team.
Technical take-home challenge.
Live peer review of the challenge.
Meet the team.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Japan
WHAT IS BOX?
Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約19,000社および日経225の76%の企業の業務効率化を支援しています。
Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。
Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。
WHY BOX NEEDS YOU
日本におけるBoxのビジネスは、100%パートナーを通じて展開されています。そのため、パートナーとの協業を広げ、より多くのお客様へBoxを届けていくことが、Box Japanの成長に直結します。
このポジションでは、複数の販売パートナーを担当し、パートナーの皆さまと一緒にBoxビジネスを成長させていただきます。
本社・主管部門との関係構築だけではなく、営業部門や地域拠点など、実際にお客様と接する営業担当者との接点を広げることも重要な役割です。
パートナーを訪問し、営業担当者との関係をつくり、案件創出、勉強会、セミナー、共同営業などを通じて、Boxを販売いただける機会を増やしていきます。
社内の営業、Marketing、SE、Customer Successなどとも連携しながら、自分自身でアイデアを出し、行動し、パートナーと一緒にビジネスを大きくしていくことを楽しめる方を求めています。
WHAT YOU'LL DO
複数の販売パートナーを担当し、Partner Business Planや営業施策を策定・実行する
パートナーの主管部門だけでなく、営業部門、地域拠点などとの関係を構築する
パートナーの営業担当者との接点を増やし、新規案件やPipelineの創出につなげる
パートナー向け勉強会、トレーニング、セミナー、共同営業施策などを企画・実行する
定例会議やBusiness Reviewを通じて進捗を確認し、次のアクションにつなげる
Salesforceなどを活用してPipelineや案件状況を把握し、必要な営業アクションを実行する
Direct Sales、Marketing、SE、Customer Successなど社内各部門と連携し、パートナーとのビジネス拡大を推進する
担当地域やパートナーへの訪問、宿泊を伴う国内出張があります
Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。
WHO YOU ARE
IT業界におけるPartner Sales、Channel Sales、法人営業などの経験
販売パートナー、Distributor、SIerなどとのビジネス経験
パートナーと良好な関係を構築し、一緒にビジネスを拡大していくことが好きな方
パートナーの主管部門だけではなく、営業現場や地域組織など幅広い方々と積極的にコミュニケーションできる方
自ら行動し、社内外の関係者を巻き込みながら営業施策を実行できる方
SalesforceなどのCRMを活用した営業活動の経験
SaaS、Cloud、Security領域での営業経験(尚可)
Network、Serverなどインフラ・Hardware領域でのChannel Sales経験も歓迎します
業務上の英語コミュニケーション力(尚可)
私たちは「AIファースト」の企業です。
すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。
EQUAL OPPORTUNITY
本ポジションに興味があるけれども、条件を満たしているか不安 という方は、まずはご応募ください。すべての応募資格を満たしていなくても、ご応募いただくことは可能です。Boxでは、Divercity&Inclusionを促進するために、大局的なアプローチで採用活動を行っています。みなさまのご応募をお待ちいたしております。
私たちはすべての人に等しく機会を提供しており、多様性を尊重しています。人種、宗教、肌の色、国籍、性別、性的指向、年齢、配偶者の有無、退役軍人、身体障害の有無 等による差別は行いません。
ご応募に際する個人情報の保護については、当社の
Personnel Privacy Notice
をご確認ください。
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Location: Japan
WHAT IS BOX?
Box(NYSE: BOX)はインテリジェントコンテンツ管理(ICM)プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では約19,000社および日経225の76%の企業の業務効率化を支援しています。
Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。
Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。
WHY BOX NEEDS YOU
日本におけるBoxのビジネスは、100%パートナーを通じて展開されています。パートナー営業部の戦略と実行が、Box Japanの成長に直結する環境です。
Box Japanは現在、既存ビジネスが成長している今だからこそ、次の成長に向けてAX時代のパートナービジネスのあり方を進化させようとしています。AIの普及によって市場や競争環境、パートナーの収益機会が変化する中、従来の成功パターンを踏襲するだけでは十分ではありません。Box、一次店、二次店、End Userのそれぞれに価値が還元される、持続的で再現性のあるGo-to-Marketを設計する必要があります。
このポジションでは、Box Japanにとって戦略的重要性の高い一次店を中心に2〜3社を担当し、経営層や事業責任者とともに成長戦略を描きます。数字から課題を見つけ、パートナー社内の複数組織とBoxの各部門を動かし、新たなPipelineと売上を生み出してください。Partner Planの策定からGTM、KPI管理、改善提案まで一貫して担うため、既存の仕組みを運用するより、自ら仕組みをつくり、担当企業を通じて市場を動かすことに面白さを感じる方が経験を発揮できるポジションです。
WHAT YOU'LL DO
· 戦略的重要性の高い一次店2〜3社を担当し、売上・Pipeline・KPIから逆算した年間・四半期のPartner Business PlanおよびGTM戦略を共同策定・実行する
· パートナーの経営層、事業責任者、主管部門、営業・技術部門、地域組織との定例会議やBusiness Reviewを設計・運営し、合意した施策を実行につなげる
· Vendor、一次店、二次店、End Userの商流と利益構造を分析し、Deal Registration、Margin、Partner Programを含む販売モデルや協業プロセスを改善する
· Salesforceなどを活用してPipeline、案件登録数、Win Rate、平均単価、Lead Timeなどを可視化し、課題特定、優先順位付け、改善アクションまでオーナーシップを持つ
· パートナー経由の新規案件創出と既存顧客の継続・拡張に向け、Enablement、トレーニング、セミナー、共同営業施策を企画・実行し、成果を検証する
· Direct Sales、Marketing、SE、Customer Success、Operations、Executiveと連携し、担当パートナーを通じた市場開拓を推進する
· 既存の運営方法や成功パターンを継続的に検証し、パートナーの行動変容と再現性のある成長につながる新しい施策や仕組みを提案・定着させる
Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員(Boxers)は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。
WHO YOU ARE
· IT企業における5年以上のPartner SalesまたはChannel Sales経験
· 一次店、Distributor、大手SIer、二次店のいずれかを担当した経験。直近のポジションで一次店またはDistributorを担当している方は特に歓迎します
· Partner Planを自ら策定・実行し、パートナー経由の売上またはPipelineを成長させた実績
· 二次店ビジネス、商流、Deal Registration、Margin、Partner Programに関する実務レベルの理解
· 日本のITパートナーエコシステムを理解し、パートナーの経営層・事業責任者を含む複数階層に働きかけ、行動を変えた経験
· SalesforceなどのCRMを用いてPipeline、案件数、Win Rateなどを管理し、データから改善アクションを導ける方
· 明確な正解や細かな指示がない状況でも課題を構造化し、社内外のステークホルダーを巻き込み、計画から実行まで自ら進められる方
· SaaS、Cloud、Security領域での製品・営業経験(尚可)。Network、Serverなどインフラ・Hardware領域でのChannel Sales経験も歓迎します
· 業務上の英語コミュニケーション力(尚可)
私たちは「AIファースト」の企業です。
すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。
EQUAL OPPORTUNITY
本ポジションに興味があるけれども、条件を満たしているか不安 という方は、まずはご応募ください。すべての応募資格を満たしていなくても、ご応募いただくことは可能です。Boxでは、Divercity&Inclusionを促進するために、大局的なアプローチで採用活動を行っています。みなさまのご応募をお待ちいたしております。
私たちはすべての人に等しく機会を提供しており、多様性を尊重しています。人種、宗教、肌の色、国籍、性別、性的指向、年齢、配偶者の有無、退役軍人、身体障害の有無 等による差別は行いません。
ご応募に際する個人情報の保護については、当社の
Personnel Privacy Notice
をご確認ください。
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Location: San Francisco, CA, United States, Redwood City, CA United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration.
This role is in the
San Francisco
office, supporting Enterprise clients to expand our footprint and break into new accounts. If you are curious, passionate about problem-solving and enjoy working with leading-edge technology, we encourage you to apply.
WHAT YOU'LL DO
You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
You own the technical win in your account, and take responsibility for driving the technical deal forward
Understand product integrations and MCP servers
You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
Technical quarterback managing the extended team from a solution standpoint
Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
You support field marketing events as a Box SME and presenter
Travel up to 50% to engage with customers in territory
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
4 year degree or equivalent work experience required
5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
Proven experience with Enterprise Content Management (ECM) systems, architectures, and content lifecycle workflows
You’re
AI-curious and technically fluent
— comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
Strong
presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
Displays follow through, stamina and effort in every step of the sales cycle
Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
Experience working with low-code, no-code automation such as Nintex, Zapier, Workato, and n8n
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
#LI-HYBRID
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$192,500
—
$240,500 USD
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX | London, UK | Lisbon, Portugal
About the Department
The Product Management team at Cloudflare steers the strategy, roadmap, and execution that powers a faster, more secure internet. As part of the Zero Trust Security organization, our Email Security team is redefining how the enterprise's most trusted — and most targeted — communication channel gets protected, evolving a platform already trusted by Fortune 500 and Global 2000 organizations into a fast, secure pillar natively integrated with Cloudflare's Zero Trust stack.
About the role
Email remains the most trusted, yet most targeted, communication channel in the enterprise. At Cloudflare, we have a proven email security solution which is trusted by Fortune 500 and Global 2000 organizations. We’re looking for an experienced, technical product manager to continue to differentiate our solution in the market, make difficult investment decisions, and own delivering an enterprise-grade email security platform that is fast, secure, and natively integrated with Cloudflare's Zero Trust stack.
We are seeking an autonomous, determined, and pragmatic individual who possesses strong conviction, humility, and a decisive bias toward action.
What you'll do
In this role, you’ll be responsible for defining how some of the world's most sophisticated organizations protect their communication, leading the industry's shift away from legacy "boxes" toward an AI-first, cloud-native, and identity-aware security posture.
Key responsibilities involve continuously investing in threat intelligence, sustaining current security detection capabilities, rapidly developing features, and expanding into new markets.
Responsibilities
Own Email Security.
Architect and own the strategic roadmap for our Email Security solution, ensuring Cloudflare remains the definitive answer to evolving threats like Business Email Compromise (BEC) and advanced phishing.
Shape Intelligence and Detections.
Work alongside our Threat Intelligence and Detections teams to improve how customers consume, enforce, and understand Cloudflare One. Influence product direction, connect customer needs across the enterprise and own selected initiatives when dedicated leadership will accelerate an important outcome.
Support Zero Trust Security.
Bolster the seamless integration of Email Security into the broader Cloudflare stack, architecting a "better together" experience that bridges Gateway, CASB, and DLP into a single, powerhouse defense layer.
Talk to Customers
. Build trust with engineering and sales by rigorously documenting first-hand experiences with internal and external customers.
Drive new business.
Act as the strategic engine for growth, building the features and competitive differentiators needed to displace legacy incumbents and win the hearts and minds of Global 2000 CISOs.
Evangelize the Platform.
Use the product daily and serve as a technical and strategic leader, representing the Email Security vision to internal stakeholders, the sales field, and the broader security community.
Desirable Skills, Knowledge, and Experience:
7+ years of experience
as product manager, with a proven track record of owning and scaling complex enterprise security products in a high-growth environment.
Be customer obsessed.
At Cloudflare, we serve the needs of customers large and small, and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and small businesses.
Write Persuasively.
The best product managers at Cloudflare are exceptional storytellers. They distill complex ideas into simple ones by using context, empathy, transparency, and evidence.
Build with conviction.
Demonstrated experience leading with conviction to build products designed to win in a highly competitive market, with a focus on feature differentiation and displacement strategy.
Maintain domain knowledge.
Comfortable navigating architectural trade-offs with senior engineers regarding mail flow (M365/Google Workspace), cloud infrastructure, and API performance.
Have high ownership.
Comfortable being accountable for the entire product lifecycle, from high-fidelity PRDs to collaborating with cross-functional teams for global launches.
Make data-driven decisions.
Ability to leverage complex datasets to build intuitive conviction in your views and effectively persuade others
Bonus Points:
Be an early adopter.
You’ve enthusiastically adopted the latest generation of agentic coding tools, and you can use them effectively to navigate a codebase, dependency mapping, or prototype experiences for your feature area.
Fluent in Zero Trust security.
A deep understanding of modern security architectures and the value of a unified platform approach (Identity, Device, and Data security).
Experience with detections.
Familiarity with the mechanics of modern email threats and how machine learning can be used for detection.
Good design sense.
You’re comfortable collaborating with design engineers to translate the requirements into lo-fi prototypes.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary is between €68,000 - €94,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Redwood City, CA, United States OR San Francisco, CA, United States OR Chicago, IL, United States OR New York, NY, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our
Sales Productivity Manager
, you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design.
In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous performance benchmarks, you will play a pivotal role in accelerating ramp time, increasing quota attainment, and driving sustained sales excellence across our global teams.
WHAT YOU'LL DO
Seller Productivity curriculum design:
Design and deliver role-specific, skills-based curriculum for AEs focused on core selling competencies: discovery, qualification, demo delivery, value-based selling, objection handling, negotiation, and account planning. Design and deliver AE onboarding.
Lead live training and coaching:
Facilitate and deliver instructor-led workshops, virtual skill labs, bootcamps, and reinforcement sessions that emphasize practice, feedback, and behavior change. Design and administer skill assessments and proficiency checks to measure competency and guide coaching.
Generate consensus:
Build consensus and momentum across senior, cross-functional audiences including field leadership and sales operations to diagnose skill gaps using performance metrics, CRM data, call recordings, and seller feedback; prioritize high-impact skills.
Program element creation:
Create short-form learning assets to support your curriculum: recorded coaching, video role-plays, microlearning modules, practice scenarios, assessments, and facilitator guides.
Program management:
Establish and maintain a training cadence (onboarding, ramp, role progression support, ongoing practice cycles) and ensure consistent delivery across regions and teams managing to timelines, functional priorities, and project plans.
Measure:
Define KPIs for training initiatives (ramp time, skill proficiency, call-to-demo conversion, win rates where applicable) and iterate curriculum based on data.
AI-First enablement:
Leverage Box AI and modern generative AI tools to 10X the onboarding and sales skills building experience
WHO YOU ARE
4+ years in sales enablement, sales training, or related roles in B2B SaaS with direct experience training quota-carrying sellers.
Instructional design instincts: demonstrated success designing and delivering skills-focused learning that improved seller behaviors and measurable performance outcomes.
Strong facilitation and coaching skills: comfortable leading live sessions and conducting role-play–based skills practice.
Knowledge of sales methodologies (e.g., MEDDPICC/MEDDIC, SPIN, Challenger, Command of the Message) and ability to translate methodology into practical seller behaviors.
Experience using coaching tools and sources of truth for skills diagnostics: call recording platforms, LMS, CRM (Salesforce preferred), and enablement analytics.
Project and stakeholder management experience; ability to coordinate across a matrixed organization and multiple regions.
Proven ability to work at AI-speed, in fast-paced, matrixed environments
Excellent communication skills, both written and oral
Bachelor’s degree or equivalent experience.
Preferred skills
Experience enabling both new business and expansion/renewal sellers.
Background in adult learning, instructional design, or certification in relevant fields (ATD, CPLP).
Experience running sales role-play programs, certification paths, or coach-the-coach initiatives.
Facilitation, curriculum design for skills practice, behavioral assessment, and data-driven iteration.
Success metrics (first 6–12 months)
Shorter ramp time for new sellers (baseline set in first 30 days).
Improved proficiency scores on prioritized skills.
Increased conversion metrics tied to trained skills (e.g., demo-to-opportunity).
High adoption and satisfaction from sellers and managers.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$109,500
—
$137,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$121,500
—
$152,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$121,500
—
$152,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$121,500
—
$152,000 USD
Location: Lanham, MD
Position Objective:
Contributes to the provision of high quality, cost-effective patient care and collaboration with other health care team members, with emphasis on designated service lines. Serves as a resource to revenue capture coordinator and surgical services business manager. Oversees the organization and availability of resources necessary for procedures and utilization of appropriate supplies as it relates to specialties. Promotes team collaboration and works with surgeons through effective and consistent communication and coordination.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Coordinate patients, equipment and staffing through effective planning and communication with the Charge Nurse and CSP for efficient case flow meeting targeted unit metrics.
Develop and motivate circulating and scrub personnel to ensure well-rounded skilled teams.
Work and assume leadership responsibilities with Department Director, Manager and Clinical Educators regarding best clinical practice concepts for service in conjunction with standards.
Assess educational needs of team and department to coordinate in-services with vendors and physicians to address deficiencies and promote professional growth.
Work closely with Supply and Billing Coordinators to assure adequate supplies, instrumentation and equipment.
Planning with physicians and vendors to accurately track and charge for new procedure inventory management and maintenance of satisfactory par levels.
Support Clinical Directors along with Materials Management and Central Sterile Supply with Capital and Operational Budget requests and utilization.
Collaborate with Team Coordinator to ensure an accurate Preference Card system, reflective of standardization, while incorporating actual case needs and accurate charges as an inventory management tool for supplies and instrumentation.
Contribute to successful scheduling of surgical cases with the scheduling office utilizing the EPIC computer system.
Delegation of tasks to promote departmental team work to achieve targeted metrics and participate in team member’s performance evaluation.
Education/Experience Requirements
BSN required or completion within two years of hire date. A minimum of two years of operating room experience required.
Strong clinical, technical, interpersonal and organizational skills are necessary.
Required License/Certifications
Registered Nurse Licensure by Maryland Board of Nursing
American Heart Association Health Care Provider BLS
CNOR certification preferred
Working Conditions, Equipment, Physical Demands:
There is reasonable expectation that employees in this position may be exposed to blood-borne pathogens.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$40
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.
ABOUT THE ROLE ✍️
We're hiring an ML Engineering Manager to join the existing data science function at Cleo - a collaborative team of ML engineers, analysts, and data engineers - to build and deploy production models that go directly into the product. You'll lead the ML workstream behind our Financial Assistant feature, shaping how Cleo uses LLMs to have more engaging, accurate, and personalised conversations about money.
This is a people management role: you'll manage the ML engineers across your squads, own the headcount plan, and be responsible for hiring and team development in your area.
- Understand the core problems faced by the Financial Assistant team and coordinate the ML function's contribution to solving them
- Find opportunities for model and product improvements in Cleo's extensive customer behaviour datasets
- Manage the ML engineers in your squads - coaching and developing them to deliver on the roadmap
- Build out the headcount plan and own hiring and team development within your area to support growth
WHAT WE'RE LOOKING FOR 🕵️
- Extensive experience building and deploying machine learning models to production
- Experience managing and developing high-performing teams of data scientists and ML engineers
- A habit of keeping abreast of the latest research and experimenting productively with new technologies, including LLMs and LLM agent design
- Experience owning an ML roadmap, driving new ideas through to business impact
- Ability to write production-quality Python code, with a willingness to stay somewhat hands-on
- Nice to have: domain knowledge of NLP, including evaluating LLM systems and fine-tuning LLMs or other transformer models
- Nice to have: a strong ability to communicate findings to non-technical stakeholders concisely and engagingly
- Nice to have: experience with containers and container orchestration - Kubernetes, Docker, and/or Mesos
- Nice to have: experience using vector databases such as OpenSearch
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
УдалённоseniorCzechia; Bulgaria; Ukraine; Poland; Hungary; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоIstanbul
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorBarcelona, Spain; If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you
УдалённоUkraine
УдалённоPoland
Japan
seniorJapan
San Francisco, CA, United States, Redwood City, CA United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance
seniorГеография найма не уточнена
Redwood City, CA, United States OR San Francisco, CA, United States OR Chicago, IL, United States OR New York, NY, United States; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
География найма не уточнена
ГибридUnited Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands