Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels.
WHAT YOU'LL DO
- Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization.
- Translate performance data into clear recommendations for creative, targeting, and testing.
- Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch analysis, and reporting.
- Partner with creative strategists, designers, copywriters, product marketers, and analytics teams to bring campaigns to market.
- Develop structured testing plans across audiences, creative, messaging, formats, and placements
- Maintain strong operational standards across naming conventions, documentation, measurement, and campaign governance.
- Identify opportunities to improve workflows through templates, automation, and AI-enabled tools.
- Grow into channel planning and broader paid acquisition strategy.
WHAT YOU NEED
- 4+ years of experience managing paid social or performance marketing campaigns
- Deep hands-on experience with Meta Ads Manager and LinkedIn Campaign Manager
- A strong understanding of campaign structure, audience targeting, bidding, budgeting, tracking, attribution, and optimization
- Experience working across both creative testing and media execution
- Experience building repeatable campaign templates, operating systems, and AI-assisted workflows
- Ability to interpret performance data and turn it into clear, actionable decisions
- Strong project management skills and confidence owning initiatives from brief through launch
- Excellent attention to detail, particularly when building, trafficking, and QAing campaigns
- Comfort operating in a fast-paced, test-and-learn environment
- Strong cross-functional communication and stakeholder-management skills
- A proactive, ownership-oriented approach and an interest in growing into broader strategic responsibility
Nice-to-Haves
- Experience in paid social for B2B, SaaS, fintech, or financial products
- Experience leading integrated product or feature launches
- Knowledge of incrementality testing, experimentation frameworks, and measurement strategy
- Experience with landing-page testing and conversion-rate optimization
- Familiarity with marketing analytics, automation, and reporting tools
- A strong point of view on what makes paid creative effective across different platforms
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Задачи:
— Развивать отношения с действующими партнёрами и поддерживать регулярную коммуникацию.
— Проведение переговоров и согласование условий сотрудничества.
— Сопровождение партнёров на всех этапах работы.
— Контроль качества и объёмов привлекаемого трафика.
— Анализ эффективности партнёрских каналов.
— Выполнение плановых показателей по привлечению партнёров и объёмам трафика.
— Предотвращать отключения партнёров и возвращать к работе тех, кто приостановил сотрудничество.
— Отслеживать снижение объёмов трафика, выяснять причины и работать над восстановлением.
— Подготовка отчётности по результатам работы.
Требования:
— Опыт работы Affiliate Manager в сфере IGaming от 1 года.
— Понимание принципов affiliate-маркетинга и performance-моделей.
— Опыт работы с партнёрскими программами, CPA/CPL/CPS моделями.
— Навыки ведения переговоров и построения долгосрочных партнёрских отношений.
— Аналитическое мышление и умение работать с цифрами.
— Продвинутое владение Excel / Google Sheets.
— Самостоятельность и ориентация на результат.
Условия:
— Полностью удалённый формат работы.
— График 5/2.
— Оплата $1700-$2000.
— Возможность профессионального и карьерного роста.
Location: Hamburg
Workplace: Hybrid
Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them.
adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Meet Your Team: Supply Growth
At adjoe, we turn app publishers' potential into proven revenue. Our Supply Growth team combines adjoe’s deep technical expertise with strategic insight to optimize every aspect of creating engaging user experiences that drive monetization. We understand the delicate balance between user engagement and revenue generation, optimizing ad placements for visibility while ensuring a seamless app experience. Our publishers see concrete results: higher ARPDAU, improved retention metrics, and stronger overall user satisfaction and monetization performance.
Your Mission & Who We Are Looking For
- Portfolio Growth & Monetization: You bring 3+ years of experience in AdTech, mobile advertising, or digital marketing to manage and expand a portfolio of app publisher partners, actively identifying upselling and optimization opportunities to exceed growth, retention, and revenue targets.
- Analytical KPI Optimization: You possess a deep understanding of core industry metrics—including CPI, CPM, CPC, ARPDAU, and CTR—and will analyze partner performance data to spot trends, troubleshoot issues, and implement concrete adjustments that improve retention and ARPDAU.
- Strategic Partner Engagement: You will build long-term publisher relationships through daily communication via Slack, email, and video calls, utilizing Google Workspace (specifically Sheets and Slides) to construct and deliver data-driven performance reports and Quarterly Business Reviews (QBRs) to external and internal stakeholders.
- Cross-Functional Technical Advocacy: You will gather complex partner feedback and translate market insights into actionable technical requirements, collaborating directly with Product, Tech, and Business teams to prioritize feature requests and resolve integration blockers.
- Proactive Ownership in Fast-Paced Environments: You thrive in an agile, rapidly changing ecosystem, taking full end-to-end accountability for portfolio performance by independently driving growth initiatives rather than waiting for direction.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application!
We welcome applications from people who will contribute to the diversity of our Company.
We welcome applications from people who will contribute to the diversity of our company.
В геймдев-студию, которая строит собственную вселенную в стиле Minecraft: без ограничений по контенту и с новыми механиками, недоступными в оригинале.
Удалённая работа.
Гибкое начало дня.
В геймдев-студию, которая строит собственную вселенную в стиле Minecraft: без ограничений по контенту и с новыми механиками, недоступными в оригинале.
Удалённая работа.
Гибкое начало дня.
В геймдев-студию, которая строит собственную вселенную в стиле Minecraft: без ограничений по контенту и с новыми механиками, недоступными в оригинале.
Удалённая работа.
Гибкое начало дня.
Location: Spain; Germany; United Kingdom; Italy; France; Portugal
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a commercially-minded Performance Ads Manager to drive high-quality lead generation and growth for our clients. In this role, you will be directly responsible for the success of client "open days," ensuring events are fully booked while maintaining efficient acquisition costs. You won't just be pushing buttons in an ad manager; you will act as a strategic partner, constantly analyzing local competition, testing creative boundaries, and optimizing the entire funnel from click to conversion. This is an opportunity for a proactive professional to join a tight-knit team where ownership is valued and your impact is visible every day.
Key Responsibilities
Manage and scale paid social campaigns to ensure client open days are consistently at full capacity.
Maintain and optimize CPL (Cost Per Lead) within agreed-upon target ranges.
Monitor and improve the Lead-to-Booking rate through constant funnel analysis.
Conduct ongoing competitive research to ensure our clients remain leaders in their local markets.
Develop and test new creative concepts in collaboration with content creators.
Continuously evolve and A/B test landing pages to maximize conversion performance.
Provide detailed monthly reporting, documenting all meaningful optimizations and strategic shifts.
Utilize Anytrack for server-side tracking to ensure data accuracy and attribution.
Requirements
Business Maturity:
A high level of professional ownership, clear communication, and the accountability to learn from mistakes and pivot quickly.
Creative Strategy:
Proven experience developing creative strategies and directing content creators to produce high-performing assets.
Agency Experience:
A solid understanding of the agency ecosystem and the ability to thrive within a small, collaborative team.
Performance Mindset:
Deep technical knowledge of paid media platforms and a track record of hitting specific conversion targets.
Timezone:
Ability to work standard UK business hours.
Technical Versatility:
A broader understanding of digital marketing to support a small, agile team across various functions.
Platform Knowledge:
Proficiency with GoHighLevel (CRM) and Basecamp (Project Management).
AI & Automation:
Experience implementing AI tools intelligently and building automations to increase efficiency.
Benefits
🌎 Fully remote work environment
🚀Career growth opportunities within a growing agency
📈 Long-term stability and a supportive team culture
🛠️ Access to modern tracking and automation tools
Beowulf School ищет СММ-менеджера, который поможет вести живой и умный Telegram-канал о книгах, кино, истории, мифах и культуре.
Задачи:
— Писать посты для неформального Telegram-канала: образовательные, смешные, полезные и рекламные.
— Придумывать подачу, которая удерживает внимание и делает сложные темы понятными без лишней сухости.
— Адаптировать тексты под формат канала о книгах, кино, истории, мифах и культуре.
— Помогать с контентом, который звучит живо, дружелюбно и при этом работает на задачи проекта.
Location: Ireland; London, England, United Kingdom
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth.
Responsibilities:
Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it.
Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker.
Excellent Communication: Your written and spoken communication skills are outstanding.
Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work.
Highly Adaptable: You excel in a fast-paced and dynamic organizational setting.
Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization.
Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner.
Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team!
Qualifications:
5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Требуется smm-помощник с перспективой роста до старшего smm-специалиста.
Требования:
— опыт и твердые навыки в smm: обучение, самостоятельное ведение проектов, разработка стратегии, написание сторителлинга и сценариев для видео
— умение хорошо монтировать видео
— креативность, вкус и насмотренность, умение оформлять креативы
— уверенный пользователь нейросетей
— ответственность, соблюдение дедлайнов и готовность постоянно улучшать навыки
Условия:
— полностью удаленная работа
— зарплата от 30 000 рублей с дальнейшим ростом оплаты
Location: Bratislava, Slovakia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What You’ll Do
Onboard and manage clients to ensure successful Google Ads campaign setups.
Develop smart, tailored PPC strategies to help clients achieve their business goals.
Continuously optimize campaigns for maximum performance and ROI.
Act as a trusted Google Ads consultant, advising on best practices, targeting, budget, and campaign design.
Monitor and analyze campaign performance, providing regular, actionable reports.
Identify new growth opportunities within client accounts and recommend additional products and services.
Collaborate closely with sales, support, and cross-functional teams to ensure a seamless client experience.
Stay ahead of market trends, Google Ads updates, and digital innovations.
What You Need For This Role
Experience managing Google Ads campaigns and working with digital performance agencies.
Solid understanding of Google Analytics (GTM experience is a plus).
Strong communication and relationship-building skills.
Analytical mindset with the ability to work independently.
Fluency in English and Slovak is preferred.
What Will Make Us Really Love You
You’re detail-oriented, proactive, and solution-focused.
You have a positive, growth-driven attitude and love taking on new challenges.
You’re comfortable managing multiple projects and can prioritize effectively.
You’re skilled at client communication and campaign consultation.
You have a track record of proactively searching for new leads and growth opportunities.
Why You’ll Love About Us
Freedom to create, grow, and make an impact.
A supportive, dynamic team with an international culture.
Fast-paced industry with global exposure and learning opportunities.
Access to world-class digital advertising workshops and training.
Flexible work model: in-office, hybrid, or remote (depending on your situation).
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Задачи:
— разработка стратегии и контент-плана с новой гипотезой каждую неделю
— производство кейс-контента: написание сценария, монтаж, публикация (физически постит отдельный человек из США под алгоритмы Instagram)
— ведение Instagram, LinkedIn компании и фаундеров
— аналитика с выводами, а не просто с цифрами
— фокус на получении заявок, а не только на охватах
Требования:
— самостоятельное выполнение монтажа, нарезки и публикации контента
— понимание причин успеха контента: хук, тренд, алгоритмы Instagram и TikTok из практики
— подтверждённые кейсы ведения Instagram, которые можно показать
— свободный английский язык, так как все клиенты глобальные
— насмотренность на премиальный short-form
Условия:
— удалённая работа (remote)
— полная занятость (фултайм)
— оплата в любой валюте
— возможность самостоятельно строить процессы в команде без бюрократии
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Компания SayGames, один из крупнейших паблишеров мобильных игр с более 8 млрд установок и более 200 игр в портфолио, ищет Community Manager. Компания базируется в Польше и на Кипре, возможна удалённая работа и обсуждается релокация.
Задачи:
— перестроить направление Community Management и перейти к более стратегическому и data-driven подходу;
— взаимодействовать с топовыми idle-аркадами и ПК проектом;
— построить направление Community Management почти с нуля;
— определять способы работы в области комьюнити менеджмента;
— работать с разными играми, платформами и аудиториями.
Требования:
— опыт аудита ведения соцсетей;
— опыт построения и создания контент-стратегии в соцсетях по играм, а также анализа аудитории для построения стратегии;
— опыт оценки эффективности комьюнити менеджмента как направления.
УдалённоКипр, Польша; Базируемся в Польше и на Кипре, ремоут и релокация обсуждаемы 👾
Требования:
— Опыт работы с CRM-системами (предпочтительно);
— Владение Excel и Google Docs;
— Знание польского и русского языков;
— Инициативность;
— Внимательность к деталям.
Задачи:
— Администрирование CRM-системы;
— Управление и поддержание базы клиентов;
— Координация работы менеджеров (отслеживание статистики по их деятельности, звонкам и комментариям);
— Координация потока уведомлений между менеджерами;
— Анализ информации о клиентах компании в Excel и Google Docs;
— Подготовка отчетов о работе менеджеров и взаимодействии с клиентами.
Условия:
— Рабочий график: с 10:00 до 19:00;
— Внутреннее обучение;
— Работа в офисе в Лимассоле;
— Зарплата: 2000 евро + бонусы;
— Визовая поддержка не предоставляется.
Location: Limassol, Cyprus
The Retention Manager is responsible for managing and engaging players who have made two or more deposits, with the primary objective of developing high-potential players toward VIP status.
The role focuses on increasing repeat activity, strengthening player relationships, and improving long-term engagement through proactive, personalized communication, primarily via outbound calls and email.
Key Responsibilities:
Manage and engage players who have made two or more deposits.
Proactively contact players through outbound calls and email.
Build strong player relationships and understand individual preferences and behaviour.
Increase repeat activity through personalized communication and relevant offers.
Reactivate inactive players and re-engage those showing declining activity.
Identify high-potential players and support their progression toward VIP status.
Handle player questions, concerns, and objections while maintaining positive engagement.
Monitor player activity and identify opportunities to increase engagement and value.
Ensure a smooth handover of qualified players to the VIP Management team.
Requirements:
Previous experience in sales, retention, account management, or a similar customer-facing role.
Previous experience in the iGaming industry is preferred.
Strong communication, persuasion, and relationship-building skills.
A proactive, target-driven, and customer-focused approach.
Ability to understand player behaviour and tailor communication accordingly.
Fluent English; additional languages such as Portuguese, Italian, French and German are highly desirable.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at https://aloplay.bamboohr.com/careers/110?source=aWQ9MTg%3D to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Задачи:
— Формировать и обновлять SMM-стратегию: контентные направления, рубрики, форматы, tone of voice, роль каждой площадки (Telegram, Instagram, TikTok/VK и др.).
— Генерировать креативные идеи, механики и инфоповоды: визуальные концепции, Reels/Shorts, трендовые форматы, спецпроекты, концепции под запуски продуктов.
— Организовывать съёмки полного цикла: moodboard, shot-list, поиск подрядчиков (модели, фотографы, стилисты), постановка задач, контроль сроков и соответствия бренду.
— Инициировать и вести коллаборации с другими брендами: кросс-промо, совместные съёмки, розыгрыши, мероприятия, лимитированные проекты.
— Планировать контент: контент-матрица на месяц, задачи копирайтеру и дизайнеру, баланс продуктового, имиджевого, вовлекающего и продающего контента.
Требования:
— Опыт в SMM/контенте для бьюти- или lifestyle-брендов.
— Понимание трендов и умение быстро превращать их в контент.
— Навык организации съёмок и работы с подрядчиками.
— Самостоятельность и скорость принятия решений.
— Портфолио с примерами креативных форматов и съёмок.
Условия:
— Формат: удаленный формат работы, 5/2 (сб/вс - выходные).
— Оплата: оклад 70 000 рублей + kpi.
— Возможность влиять на digital-образ бренда и реализовывать смелые идеи.
УдалённоГеография найма не уточнена
Гибридsenior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
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