We're looking for a Marketing Design Team Lead who is equal parts creative leader, marketer, and AI geek, someone who knows how to achieve business goals through visuals that actually sell. Lead, mentor, and scale a team of 3 to 6 AI-driven Creative Designers - grow people, not just output;
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
QRT is expanding its global Network Operations capability to provide first-class 24/7 operational support for critical global network infrastructure. The Regional Lead will manage and develop the Network Operations team within their region, ensuring stable, efficient, and timely support.
The role will provide regional leadership, operational oversight, incident coordination, and continuous service improvement. The successful candidate will act as the primary regional escalation point for Network Operations, working closely with global infrastructure teams, SMEs, vendors, connectivity providers, and internal stakeholders.
This is a hands-on leadership role suited to an experienced network operations professional who can combine technical depth with people management, process ownership, and a strong operational mindset.
Responsibilities
Regional Team Leadership
Lead, manage, and develop the regional Network Operations team.
Provide day-to-day management, giving technical and process guidance to engineers.
Ensure appropriate regional coverage, handover quality, rota management, and operational readiness.
Build a culture of ownership, accountability, collaboration, and continuous improvement.
Act as the regional escalation point for operational issues, people matters, and service risks.
Support hiring, onboarding, training and development of regional Network Operations engineers as the team expands.
Own regional vendor and connectivity-provider escalation processes, ensuring outages, RFOs, recurring issues and service-performance concerns are reviewed and driven to improvement.
Global Collaboration
Work closely with the Global Network Operations Lead and peer Regional Lead to ensure consistent global standards.
Support follow-the-sun operational processes across APAC, EMEA, and other regions.
Represent regional Network Operations in meetings with Infrastructure, Engineering, Trading, Security, and other internal teams.
Ensure regional issues, risks, resourcing needs, and service improvements are clearly communicated to global leadership.
Operational Oversight
Lead regional response for network incidents, ensuring timely escalation, coordination, and stakeholder communication.
Be accountable for the quality, timeliness and effectiveness of regional incident triage, escalation, resolution and prevention.
Support engineers during complex or high-priority incidents, coordinating with SMEs, vendors, and global teams as required
Manage operational BAU activities and out-of-hours network changes
Review service performance and identify opportunities to improve operational processes, tooling and provider performance
Maintain operational discipline around ticket quality, change controls, incident updates, and documentation.
Reliability, Monitoring and Automation
Drive modern monitoring techniques and tooling to detect, investigate, and respond to incidents quickly.
Promote proactive detection of potential incidents through monitoring, alert review, trend analysis, and service health reporting.
Identify opportunities to improve alert quality, reduce noise, automate repetitive tasks, and improve operational efficiency.
Work with the team as well as engineering and automation teams to mature Network Operations practices.
Establish and maintain clear SLIs, SLOs and operational KPIs for network services, using them to drive prioritisation, risk reduction and continuous improvement.
Maintain and improve runbooks, knowledge articles, troubleshooting guides and operational documentation to enable faster and more consistent incident resolution.
Required Skills and Experience
Experience leading or supervising a Network Operations, NOC, infrastructure support, or similar technical operations team.
Strong people-management skills, including coaching, performance management, workload planning, and team development.
Ability to lead during high-pressure incidents and coordinate across multiple technical teams.
Strong stakeholder-management and communication skills.
Experience managing operational rotas, handovers, escalations, and out-of-hours support models.
Comfortable working in a global, follow-the-sun environment.
Experience supporting complex environments such as low-latency trading, high-performance compute, global WAN, or other business-critical infrastructure.
Background in Networking demonstrated by certifications or academic education.
Working Pattern
This role operates within a global Network Operations team. Participation in on-call, out-of-hours escalation, maintenance windows, and major incident response will be required, consistent with the operational nature of the team
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
leadHong Kong
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Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Performance-based bonuses
Flexible PTO
Enjoy company time off during some of the major US and PH Holidays
Company-issued Device
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google, and Harvard alumni
Grow With Us
Workstream is looking for an exceptional team member to join our Customer Support team as a Customer Support Team Lead. The Customer Support Team Lead will lead a team of 8-13 Customer Support Specialists who support our customers through phone, chat, and email. The role is responsible for employee development, focusing on competency and skill building, and incorporating a business continuity plan that supports seamless knowledge transfer and drives high levels of employee performance and engagement. This includes coaching and providing actionable feedback to team members to promote career development and exceed support standards, measures, and goals. The lead is expected to escalate trends and urgent issues, with strong proposals to fix.
Day in the Life
Responsible for team performance and retention.
Own building and optimizing processes for driving internal efficiencies, issue resolution, customer satisfaction, and SLA success.
Ensure the success of each Customer Support Specialist and the overall Customer Support leadership team.
Conduct weekly 1:1s with each team member to level them up within their role and discuss role-specific topics such as effective and efficient issue resolution, navigating difficult conversations with customers, tools navigation, troubleshooting, etc.
Participate in functional Management discussions to enable consistent calibration on processes, best practices, and change management that may affect people managers or the broader Customer Support team.
Who You Are
At least 4 years of professional experience in the BPO, shared services, or similar industry, 2 years of which have been spent on a leadership capacity/level
Strong preference for candidates with experience in:
Managing voice accounts
Managing non-voice accounts handling SMS, chat, and email interactions
Handling both voice and non-voice accounts
Previous experience in handling a team with sales and customer service focus metrics:
CSAT
Sales
AHT
Quality
Highly organized with a problem-solving & data-driven mindset
Exceptional written, verbal, and presentation skills
Ability to become a product expert and advocate for the Workstream platform
Ability to quantify, analyze, and share findings related to project impact
A willingness to experiment rapidly, make mistakes, and learn
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи: Ведущий iOS разработчик в СберБизнес, работающий с технологиями Swift, SwiftUI, Combine, GCD, Structured Concurrency, Collections, Optionals, Protocol-Oriented Programming.
Компания: Сбер Банк — крупнейший российский финансовый конгломерат, предоставляющий широкий спектр банковских услуг для частных лиц, малого бизнеса и корпоративных клиентов.
Условия: Гибридный формат работы.
Требования:
— Опыт работы с Equation
— Опыт работы с банковскими АБС, представление о механизмах кредитования, хорошее знание SQL
— Опыт работы в банке, в бэке, желательно в АБС банка
— Понимание, что такое счет, остаток, кредит и т.д.
— Опыт в проектировании архитектурных решений взаимодействия микросервисов (REST API)
Задачи:
— Постановка задач на разработку, взаимодействие с бизнес заказчиками, функциональное тестирование
— Разработка и согласование функциональных требований, включая требования к интеграции с внутренними и внешними ИТ-системами
— Подготовка ТЗ и проектной документации
— Сопровождение реализации задачи от бизнес-идеи до запуска в промышленную эксплуатацию
— Выявление функциональной зоны ответственности микросервисов и проектирование его работы.
Задачи:
— Юридическое сопровождение деятельности группы компаний.
— Договорная экспертиза по поставке, услугам, транспортно-экспедиционному обслуживанию.
— Анализ международных правовых норм и мониторинг изменений.
— Представление интересов на переговорах с российскими и иностранными контрагентами.
— Работа с трансграничными сделками и внешнеторговыми вопросами.
— Споры и защита интересов.
Требования:
— Опыт работы на руководящей позиции от 6 лет — обязателен.
— Глубокое понимание юридического сопровождения сделок с перемещением сложных технических изделий (желательно в формате ВЭД).
— Знание английского или китайского языка будет преимуществом.
Условия:
— Работа в офисе на Петроградской набережной.
Location: Bangkok
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE.
As Failure Analysis Lead, you will be the person who answers the critical question: why did this fail? When a collar dies in our ongoing reliability stress screening, or a batch shows unexpected yield loss on the production line, you will be the person who opens it up, gathers the data, and finds the truth. You will work hands-on with a small team of dedicated technicians, systematically investigating failure modes, forming and testing hypotheses, and translating findings into concrete recommendations that flow back to our production and hardware design teams.
Every failure contains information, and your job is to extract that information rigorously and turn it into action: changes to processes, components, test coverage, or design. The right person for this role will be deeply curious, methodical, and comfortable working in ambiguity.
You will be embedded at our contract manufacturer in Thailand, whilst working closely with the Halter Production team and connected directly to hardware design engineers in New Zealand. You will be a critical link in the feedback loop that keeps our product reliable and improving.
This role is based on-site at our manufacturing facility in Thailand. Candidates must be able to work in Thailand on a full-time basis. Thai nationals are strongly encouraged to apply. Regular interaction with our engineering team in New Zealand will be required, with occasional travel.
WHAT YOU’LL OWN.
Failure Investigation
- Own the end-to-end analysis of all hardware failures from reliability testing, production line yield losses, and any other source in the factory.
- Conduct structured, first-principles investigations: physical teardown, electrical measurement, data analysis, and hypothesis testing.
- Work to distinguish between random defects, systematic process issues, design weaknesses, and component quality problems.
- Own the failure analysis backlog: ensure every failure that requires investigation is triaged, tracked, and resolved to a conclusion.
Root Cause Analysis & Documentation
- Develop clear failure hypotheses and design experiments to validate or disprove them.
- Document findings with precision in Notion and create structured debug processes to scale up the team of technicians.
- Maintain a structured failure database that builds institutional knowledge over time.
Feedback to Production & Design
- Translate failure analysis findings into evidenced recommendations provided to Production Engineering, Design Engineering, Supplier Quality, or the Contract Manufacturer.
- Raise issues early when failure trends suggest systemic risk, and support the escalation process where needed.
Managing the Technician Team
- Direct and coordinate a small team of technicians embedded at Calcomp, assigning debug tasks, maintaining quality of data collection, and developing their technical capability.
- Set clear standards for how failures are handled, measured, and recorded, and maintain those standards consistently.
- Build a well-organised, well-equipped failure analysis workflow at the factory.
Reliability Monitoring
- Monitor HASS testing and results to identify trends, outliers, and emerging failure modes.
- Contribute to ongoing reliability improvement by connecting data from HASS, production yield, and field returns into a coherent picture of product health.
WHO YOU ARE.
Must-haves
- A degree in Electrical Engineering, Electronics, Mechatronics, or a related field, with hands-on experience in hardware failure analysis or reliability engineering.
- Strong practical skills in electronics debugging and experience in investigating hardware failures systematically.
- High proficiency in written and spoken English.
- Strong documentation discipline.
- Comfortable working independently and driving your own workload without close supervision.
Strong advantage
- Experience in high-volume electronics manufacturing and/or working alongside a contract manufacturer.
- Familiarity with reliability testing methodologies: HASS, HALT, thermal cycling, or accelerated life testing.
- Background in fields where product reliability is non-negotiable.
- Experience working with international engineering teams across time zones.
- Ability to read and interpret test data analytically: you know the difference between a statistically meaningful trend and noise.
WHY THIS JOB?
Failure analysis is one of the most valuable functions in hardware. The insights you generate directly determine whether we ship a reliable product or not, and they feed directly into design and process decisions that affect all collars we make from that point forward.
You will be connected to a world-class hardware engineering team that wants to know what you find, and who will act on it. We care deeply about understanding our product and this role is a critical part of the feedback loop that enables us to build better and better hardware.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Москва
Команда занимается промышленным сопровождением (администраторы прикладного ПО) сервисов Сбера.
Сотрудники тесно взаимодействуют с Agile командами для вывода новых продуктов для клиентов.
Обеспечивают бесперебойную работу сервисов. Имеют глубокое понимание бизнес-процессов систем.
Обязанности
### Обязанности:
* сопровождение и внедрение автоматизированных систем
* работа с бизнес-командами по выводу приложений на тестовый и промышленный контуры
* работа с инцидентами, инфраструктурными рисками, проблемами.
Требования
### Требования:
* высшее образование
* опыт сопровождения и внедрения автоматизированных систем, ППО, бизнес-приложений, программных продуктов, в рамках жизненного цикла ПО
* представление об архитектурах приложений, интеграционных взаимодействиях
* навыки работы с SQL или аналогичных языках (выборки по условиям, объединение таблиц, группировки).
* опыт работы с Linux
* опыт использование практик DevOps, систем контроля версий, понимание CI/CD
* представление о компьютерных сетях, модели OSI.
* быть готовым работать по сервисной модели ITSM/ITIL
* знание принципов построения и сопровождения надежных, безотказных высоконагруженных систем.
### Будет плюсом:
* опыт сопровождения и внедрения Java приложений
* опыт использования СПО NGINX, OpenShift, Docker, Kubernetes, Wildfly, SpringBoot, Kafka
* понимание принципов работы СУБД Oracle, PostgreSQL
* опыт построения графиков, метрик приложений, мониторингов на основе ELK, Prometheus
* понимание SSL,TLS
* использование скриптовых языков программирования для автоматизации процессов внедрения и сопровождения
* иметь представления о методологии гибкой разработки Agile
* умение применять в работе языковые ИИ модели.
Условия
### Условия:
* работа в офисе по адресу г. Москва, ст. м. Кутузовская
* формат работы: офис
* годовой бонус и ежегодный пересмотр
* расширенный ДМС с первого дня + стоматология и льготное страхование для семьи
* корпоративный университет Сбера, внутренняя образовательная платформа, участие в IT-конференциях
* льготная ипотека в Сбере, корпоративная пенсионная программа, подписка СберПрайм, скидки от партнеров и сервисов группы компаний.
Location: Челябинск
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
### **Что мы предлагаем:**
* ежемесячную, годовую премию и ежегодный пересмотр зарплаты
* гибкий график работы (по согласованию с руководителем)
* возможность влиять на свой доход и зарабатывать больше
* быстрый старт карьеры для тех, кто без опыта
* уникальную систему онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписку Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
Требования
### **Что нужно делать:**
* помогать клиентам, попавшим в тяжелую жизненную ситуацию
* выезжать на встречи к клиентам по месту жительства или работы
* вести переговоры с клиентами банка с целью возврата просроченной задолженности лично и по телефону
* собирать информацию о клиентах и участниках кредитной сделки: адреса, которые нужно посетить, контактные телефоны
* консультировать и собирать документы для сделок урегулирования проблемной задолженности, проверять состояние предмета залога.
Условия
### **Мы ждем, что ты:**
* специалист со средним специальным образованием и выше
* готов к выездам в течение рабочего дня
* готов использовать искусственный интеллект в ежедневной работе (обучение за счет компании - есть свои курсы).
Будет плюсом опыт работы по аналогичному направлению в банке, коллекторском агентстве, службе судебных приставов или юристом по взысканию. Присоединяйся к команде Сбера!
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales.
- Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics.
- Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power.
- Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning.
- Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together.
- Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure.
- Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices.
- Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance.
WHAT YOU'LL BRING
- Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience.
- Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first.
- Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta.
- Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams.
- Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews.
- Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors.
- Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners.
- Work model: This role is based in our San Francisco office, with regular travel to our other offices.
EVEN BETTER…
- Professional certifications such as ASIS PSP or CPP.
- Experience running TSCM programs or protecting sensitive R&D or AI research environments.
- Experience with GSOC operations, mass notification, or travel risk management platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Raleigh, North Carolina
Shape a child’s very first learning experiences
.
At Guidepost Montessori, our Lead Infant Guides create calm, nurturing environments where infants are respected as capable individuals from the very beginning.
If you’re passionate about early development and want to lead a thoughtfully designed classroom that supports independence, movement, and discovery, we’d love to meet you.
As a
Lead Infant Guide
, you’ll lead a mixed-age infant classroom (ages 0–3) in a Montessori environment intentionally designed to support each child’s natural development.
In Montessori, the environment and the guide work together to nurture independence, curiosity, and confidence. You’ll thoughtfully prepare the classroom, observe each child closely, and provide individualized care that honors their unique rhythms and needs.
Most importantly, you’ll help infants develop trust in themselves and the world around them laying the foundation for lifelong learning.
What You’ll Do
Observe each child to understand and support their physical, emotional, and cognitive development
Respect and follow each child’s natural rhythms for sleeping, eating, and toileting
Prepare and maintain a beautiful, orderly environment that fosters trust, movement, and exploration
Support independence by encouraging children to participate in care activities
Build warm, meaningful relationships with children and families
Partner closely with parents to support each child’s growth and development
Lead and collaborate with classroom team members to create a strong, respectful community
The Montessori Prepared Environment
Every Guidepost infant classroom is fully equipped with high-quality Montessori materials and thoughtfully designed to support movement, exploration, and independence.
Our infant environments include:
Open floor space for movement and exploration
Child-sized furniture and materials
Curriculum that supports independence in feeding, dressing, and toileting
Scientifically designed materials for fine and gross motor development
Natural elements like real plants, cozy rugs, and abundant natural light
Beautiful, breakable materials made from wood and metal rather than plastic
Opportunities for climbing, crawling, and discovery without restrictive devices
What We’re Looking For
Interest in pursuing
fully sponsored Montessori certification
through our Prepared Montessorian Institute, or prior Montessori diploma
Experience working with children ages
0–3
in a group care setting
Alignment with child-led educational philosophies (Montessori, Reggio Emilia, or similar)
Required
ECE or Child Development credits
Bachelor’s degree (any field)
What We Offer
Sponsored Montessori diploma training
and ongoing professional development
Competitive salary: $41,000 - $44,000 depending on experience
Health, dental, and vision insurance
Paid time off and paid holidays
75% tuition discount
for up to two children at any Guidepost school
A collaborative community of peers and mentors
Clear pathways for career growth and leadership advancement
About Guidepost Montessori
Guidepost Montessori is a growing network of over
100 schools
across the U.S. and Asia, serving children from
3 months to 6 years old
in our Nido, Toddler, and Children’s House programs.
We believe children are capable and we design environments that empower them to explore, grow, and flourish. Our mission is to transform education by nurturing independence, joy, and lifelong learning.
If you’re passionate about early childhood, excited to partner with families, and ready to lead with purpose, we’d love to welcome you to our community.
Apply today and help shape the earliest years of learning.
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: Palm Beach Gardens, Florida
Shape a child’s very first learning experiences
.
At Guidepost Montessori, our Lead Infant Guides create calm, nurturing environments where infants are respected as capable individuals from the very beginning.
If you’re passionate about early development and want to lead a thoughtfully designed classroom that supports independence, movement, and discovery, we’d love to meet you.
As a
Lead Infant Guide
, you’ll lead a mixed-age infant classroom (ages 0–3) in a Montessori environment intentionally designed to support each child’s natural development.
In Montessori, the environment and the guide work together to nurture independence, curiosity, and confidence. You’ll thoughtfully prepare the classroom, observe each child closely, and provide individualized care that honors their unique rhythms and needs.
Most importantly, you’ll help infants develop trust in themselves and the world around them laying the foundation for lifelong learning.
What You’ll Do
Observe each child to understand and support their physical, emotional, and cognitive development
Respect and follow each child’s natural rhythms for sleeping, eating, and toileting
Prepare and maintain a beautiful, orderly environment that fosters trust, movement, and exploration
Support independence by encouraging children to participate in care activities
Build warm, meaningful relationships with children and families
Partner closely with parents to support each child’s growth and development
Lead and collaborate with classroom team members to create a strong, respectful community
The Montessori Prepared Environment
Every Guidepost infant classroom is fully equipped with high-quality Montessori materials and thoughtfully designed to support movement, exploration, and independence.
Our infant environments include:
Open floor space for movement and exploration
Child-sized furniture and materials
Curriculum that supports independence in feeding, dressing, and toileting
Scientifically designed materials for fine and gross motor development
Natural elements like real plants, cozy rugs, and abundant natural light
Beautiful, breakable materials made from wood and metal rather than plastic
Opportunities for climbing, crawling, and discovery without restrictive devices
What We’re Looking For
Interest in pursuing
fully sponsored Montessori certification
through our Prepared Montessorian Institute, or prior Montessori diploma
Experience working with children ages
0–3
in a group care setting
Alignment with child-led educational philosophies (Montessori, Reggio Emilia, or similar)
Required
ECE or Child Development credits
Bachelor’s degree (Child related field)
What We Offer
Sponsored Montessori diploma training
and ongoing professional development
Competitive salary: $37,000 - $39,000
Health, dental, and vision insurance
Paid time off and paid holidays
75% tuition discount
for up to two children at any Guidepost school
A collaborative community of peers and mentors
Clear pathways for career growth and leadership advancement
About Guidepost Montessori
Guidepost Montessori is a growing network of over
100 schools
across the U.S. and Asia, serving children from
3 months to 6 years old
in our Nido, Toddler, and Children’s House programs.
We believe children are capable and we design environments that empower them to explore, grow, and flourish. Our mission is to transform education by nurturing independence, joy, and lifelong learning.
If you’re passionate about early childhood, excited to partner with families, and ready to lead with purpose, we’d love to welcome you to our community.
Apply today and help shape the earliest years of learning.
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: Palm Beach Gardens, Florida
Inspire curiosity. Build independence. Shape a lifelong love of learning.
At Guidepost Montessori, our Lead Children’s House Guides empower children ages
3–6
to grow into confident, capable learners through thoughtfully prepared environments and respectful, individualized guidance.
If you’re passionate about early childhood education and excited to lead a classroom where independence and joy take center stage, we’d love to meet you.
Your Role
As a
Lead Children’s House Guide
, you’ll lead a mixed-age preschool classroom in a Montessori environment designed to nurture concentration, confidence, and deep learning.
Montessori guides carefully prepare their classrooms to spark curiosity and independence. Through close observation, individualized lessons, and intentional language, you’ll support each child’s academic, social, and emotional development meeting them where they are and helping them grow.
Children in Montessori classrooms have the freedom to choose meaningful work, repeat activities until mastery, and take pride in their accomplishments. Your guidance helps every child develop focus, confidence, and a strong belief in their own abilities.
What You’ll Do
Observe each child closely to understand and support their physical, intellectual, and emotional development
Prepare and maintain a beautiful, orderly classroom that fosters concentration and independence
Encourage self-confidence by supporting children as they learn to “do it themselves”
Provide individualized and small-group lessons in practical life, literacy, math, and beyond
Build strong, respectful relationships with children and families
Communicate and collaborate with parents to support each child’s growth
Lead your classroom with warmth, professionalism, and purpose
The Montessori Prepared Environment
Every Guidepost Children’s House classroom is fully equipped with high-quality Montessori materials and designed around the principles of beauty, order, and accessibility.
A Guidepost Children’s House environment includes:
Child-sized furniture and ample floor space for independent and small-group work
Practical life materials for sweeping, food preparation, table setting, and care of the environment
Curriculum that builds independence in dressing, feeding, and self-care
Hands-on materials for literacy, math, science, and cultural studies
Low shelves and child-level artwork for full accessibility
Cozy reading spaces, real plants, and abundant natural light
Beautiful, breakable materials made from wood, metal, and glass
What We’re Looking For
Montessori diploma for ages
3–6
, or willingness to obtain certification (fully sponsored)
Experience working with children ages
3–6
in a group learning environment
Alignment with child-led philosophies such as Montessori or Reggio Emilia
Required
ECE or Child Development credits
Bachelor’s degree in a child related field
What We Offer
Sponsored Montessori diploma training through the
Prepared Montessorian Institute
Ongoing professional development and mentorship
Competitive salary: $40,000 - $50,000 depending on education and experience
Health, dental, and vision insurance
Paid time off and paid holidays
75% tuition discount
for up to two children at any Guidepost school
A supportive network of passionate educators
Clear opportunities for career growth and leadership advancement
About Guidepost Montessori
Guidepost Montessori is a growing network of over
100 schools
across the U.S. and Asia, serving children ages
3 months to 6 years
in our Nido, Toddler, and Children’s House programs.
We believe children are capable. Our mission is to transform education by designing learning environments that cultivate independence, joy, and lifelong curiosity for children, families, and educators alike.
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
leadManila, Philippines
УдалённоleadRemote, Canada; Remote, United States
ОфисleadBangkok; Experience working with international engineering teams across time zones