Location: Remote
Workplace: remote
About Distru
Distru is the #1 ERP in the cannabis industry with $15B in sales processed through our platform. We've built a battle-tested ERP and B2B eCommerce platform that powers inventory, manufacturing, sales, and logistics, and we're now building AI infrastructure on top of it to give commercial businesses their all-in-one AI stack.
We're growing and profitable, with 5/5 stars on Glassdoor. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global, who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor.
Get to know the team, our culture and our full benefits at distru.com/careers!
The Role
AI assistants like Claude and ChatGPT are seeing record adoption at work, and they're only as useful as the data they can reach. For our customers, that data lives in Distru. We believe the system of record has never been more valuable, so we're building Distru headless-first: unified access to ERP data, deep MCP and AI assistant integrations, agents embedded in Distru, and a seamless experience between the ERP and the AI tools our customers already use.
You'll own and evolve Distru's AI product suite, including:
MCP: connect AI assistants like Claude and ChatGPT directly to Distru data
Agent Builder: build agents that run inside Distru, with workflow support for multi-step processes
Unified Data Engine: unify ERP and business data into one layer that AI can query and act on
And more…
We're in the early stages, so you'll define the product from the ground up and make strong, opinionated calls on what we build and where it goes next. The AI space moves fast and the specifics will change, so this vision is something you'll mold. You'll report to the executive team and work closely with engineering, design, GTM, and customer success.
What you'll do
Product execution
Gather customer feedback directly and through CS and sales, then deconstruct it into system-level AI features that benefit the wider user base and scale with future additions
Prioritize the roadmap and timeline around the work with the most revenue impact
Write PRDs with thoughtful UX designs, ready for the engineering team to execute on
Product ownership
Own features from inception to release, iteration, and continued maintenance
Define and measure the success of every feature you're responsible for. You are the CEO of every feature you touch.
Own the knowledge base, MCP docs, and go-to-market content for your features, and enable marketing and sales on everything you ship
Cross-functional leadership
Work closely with engineering, GTM, sales, and CS. You're the bridge that pulls insights from every department together and keeps the product moving.
What success looks like at 6 months
You've shipped at least one AI-native feature to production with measurable user adoption
The product team and engineers trust you to write well-thought-through PRDs
You own a part of the Distru product and are the go-to person for it across the company
What we look for
AI fluency
For every AI role, we look for three things:
Tool fluency:
your setup is AI-forward and you have opinions on which tools to use (and not use). You go beyond prompting ChatGPT or Claude and have built your own skills, agents, or workflows.
Workflow fluency:
you can break a PM process into human steps, AI steps, and hybrid steps, and explain what you chose to automate, what you kept human, and why.
Build fluency:
you've shipped AI features that hold up in the real world, with nuanced workflows, different user personas, and users who aren't AI fluent. You know when AI feels natural versus forced, and you can defend the calls you made.
You use AI tools daily and can tell us specifically where your fluency is strong and where you're still building it.
Must have
3+ years in product management
Product ownership:
you've owned at least one significant AI feature or product end to end, from an ambiguous problem statement through launch and iteration, with measurable outcomes
UX proficiency:
you've created intuitive products that abstract away complexity for the user, without the need for a designer
Technical fluency:
you're comfortable with engineering concepts such as SQL, telemetry, agentic harnesses, subagents, and RAG
Clear communication:
you convey your thinking briefly and clearly
Tooling:
experience with product management tooling (Notion, Miro, Claude, Hotjar, LangSmith, etc.)
Strong signal
Background in supply chain, ERP, CRM, B2B marketplaces, or accounting
Experience using Claude Code (or similar coding tools) to build products on your own
Familiarity with agentic systems and multi-agent orchestration
Experience in early-stage startups (0–50 headcount)
How we work
We love building with AI.
Trying new models the week they drop, building agents for fun, and forming strong opinions on what works. We invest in it with company-wide AI growth with classes and workshops, AI demo days, AI hackathons, and access to best-in-class models and tools.
We ship fast.
We expect PMs to be comfortable with the pace of a startup.
We care about edge cases and details.
Our customers' SOPs are nuanced, and details matter when you're handling their inventory and finances.
You'll build on what we've learned.
You'll have access to the team's combined AI knowledge and the processes and skills we've built.
For the full picture of our culture and who thrives here, see
distru.com/careers
.
Benefits
Our careers page is the best way to get to know us: the full benefits, our yearly offsites, who thrives here, and what the team says about working at Distru.
Here are a few highlights (exact benefits vary by country and employment type):
Fully remote across 4 continents
Employee-friendly option terms: after 2 years, a 10-year window to exercise if you leave
18 days PTO + 11 holidays (sick days don't count toward PTO)
Medical, dental, vision + 401(k) for US employees
The best AI tools available and a generous AI stipend for everything else
Yearly in-person team offsites
Interview process
Intro call (30 min): your background, what you've owned, and the most challenging AI product you've worked on
Product experience (45 min): a deep dive into a complex product you've owned and a PRD you're proud of
AI fluency (30 min): a screen-share show and tell of something you've recently built with AI, and a look at your AI workflow
Product exercise (take-home, 2–4 hours over 2–3 days): turn a set of user requests into a single PRD, working with the team in a shared Slack channel
Exercise review (60 min): walk the team through your decisions, trade-offs, and what comes after the PRD
References and offer
Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world.
#LI-RC1
Where you land in the range depends on your experience and skills.
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
Responsibilities
Driving product strategy, product roadmap and product development
Developing a mass market customer proposition
Develop a deep understanding of the needs of the audience
Align stakeholders, direct the product roadmap, prioritise features, build consensus, and coordinate product schedules with wider business
Defining, hiring, coaching and mentoring a full team of product managers
Foster a culture of testing, data-driven decision making, and accountability for metrics and results
Staying hands on – the role will come with line management of product managers but in the early days it’ll just be you
Requirements
Have a strong background consumer mobile app and/or fintech product management experience
Experience in payments (acceptance and payouts), e-wallets, or prepaid cards is a must
Experience in consumer finance, business finance is a plus
Product team leadership experience
Achieved success delivering consumer facing products that drive real user value and business financial goals
Leveraged both user experience and AB testing to find product/market fit
You create structure out of ambiguity and have a pragmatic “can do” and “make it happen” attitude in a collaborative way
Managing teams across different countries is a a plus
Language skills: French is an advantage
Location: Berlin, Germany
We are acting on behalf of a well-established European financial services group with a substantial international footprint. Our brief is to appoint a Managing Director to lead the group's North American subsidiary, based on-site in Chicago. The role is particularly well suited to an experienced leader relocating from Germany, with relocation support provided to ease the move.
This is the most senior post in the region and carries full responsibility for commercial operations across the United States and Canada. The successful candidate will report directly to international senior management at the European headquarters, ensuring a close working link back to the parent organisation.
Key Responsibilities
Overseeing all core functions, including sales, credit, operations, and portfolio management.
Providing strategic and operational leadership of the North American business unit.
Establishing and maintaining relationships with business partners, vendors, and the board.
Driving business development and long-term growth in line with the parent company's global strategy.
Reporting regularly to the board on business performance and key initiatives.
Leading and developing a local management team.
The incoming leader will take over a stable, well-run operation and will be expected to sustain that performance while identifying opportunities for continued growth.
Other Information
Location:
Chicago, IL (On-site)
Relocation Assistance:
Available
Engagement:
Fixed-term, 3 to 4 years
Travel:
40 to 50%, domestic and international
Requirements
Essential
A thorough, end-to-end understanding of the leasing business, covering origination, credit, operations, and portfolio management.
A university degree.
Strong credit analysis and risk assessment capabilities.
Between 5 and 10 years in a senior leadership position within leasing, commercial lending, or financial services.
Experience across a wide range of ticket sizes and most asset classes.
P&L management experience, with responsibility for a corporate unit generating substantial revenue.
A solid grasp of financial mathematics alongside an appreciation of legal and fiscal considerations.
A proven ability to manage and develop teams while driving performance.
English fluency at native or business-proficient level.
Strong networking abilities, both within an organisation and externally with partners and clients.
An entrepreneurial mindset combined with operational discipline.
Proficiency with enterprise systems such as ERP platforms, CRM tools, and the MS Office suite.
A high degree of flexibility, resilience, and a strong work ethic
Preferred
Prior experience operating across both European (especially German) and North American markets.
An MBA or equivalent advanced degree.
A previous international assignment or cross-border management experience.
Experience in vendor financing and dealer channel business models.
Proficiency in German or another European language.
A background with a global leasing company or the leasing division of a major international bank.
Benefits
A variable incentive structure (roughly 30% of total compensation).
A base salary of approximately $250,000 to $280,000 (more may be considered for an exceptional candidate).
A comprehensive benefits package including 401(k), medical, dental, vision, life insurance, prescription drug coverage, and disability insurance.
25 days of paid leave.
A company car (partial maintenance).
Why This Role
This is a rare opportunity to serve as the senior-most leader of a well-established international subsidiary in North America. For a candidate moving across from Germany, it offers a natural bridge between European and North American business cultures, with the backing and resources of a large European financial services group throughout. The incoming executive will inherit a sound operational foundation and the mandate to shape the next chapter of the business. The position brings meaningful autonomy, direct engagement with global leadership, and the chance to leave a lasting mark on a growing platform.
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Executive Search Germany:Headhunter and Recruitment Services in Germany
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, nationality, age, disability, genetic information, or any other characteristic protected under EU law and the laws of the respective EU member states.
Commitment to Diversity
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across EU member states.
Reasonable Accommodations
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities, in accordance with EU Directive 2000/78/EC and national laws of EU member states. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information
For client positions, compensation information will be provided in accordance with applicable EU and national laws. When required by law, salary information will be included in job postings or provided during the recruitment process. We are committed to pay transparency and equal pay for equal work, in line with EU Directive 2006/54/EC and national laws on pay equity.
Compliance with Laws
Both Keller Executive Search and our clients comply with EU laws, directives, and regulations, as well as national laws of EU member states governing non-discrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic under EU law and the laws of EU member states. This includes, but is not limited to, harassment based on race, ethnic origin, religion, sex, sexual orientation, gender identity or expression, nationality, age, disability, or genetic information.
Data Protection and Privacy
We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable national data protection laws. For more information about how we collect and process personal data for recruitment and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Pay Equity
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable EU and national laws.
Working Time and Leave
We comply with EU Directive 2003/88/EC concerning certain aspects of the organization of working time, as well as national laws of EU member states regarding working hours, rest periods, and leave entitlements.
Health and Safety
We are committed to providing a safe and healthy work environment in accordance with EU Framework Directive 89/391/EEC on Safety and Health at Work and relevant national laws of EU member states.
Works Councils and Employee Representation
We respect the rights of employees to form and join works councils and other forms of employee representation in accordance with EU Directive 2009/38/EC and national laws of EU member states.
Country-Specific Declarations
While this policy provides a general framework applicable across the EU, it's important to note that specific employment laws can vary significantly between EU member states. To ensure full compliance with local regulations, we make the following provisions:
Local Law Compliance: In addition to EU-wide regulations, we comply with all national laws and regulations of the specific EU member state where the employment takes place.
Country-Specific Addenda: For each EU country where we operate, we maintain country-specific addenda to this policy. These addenda outline any additional requirements, protections, or procedures mandated by national law that go beyond or differ from EU-wide standards.
Language Requirements: In countries where local law requires that employment policies be provided in the local language, we will make available a properly translated version of this policy and its country-specific addendum.
Notification of Applicable Laws: During the recruitment process, candidates will be informed of the specific national laws that apply to their potential employment, in addition to EU-wide regulations.
Regular Updates: We commit to regularly reviewing and updating our country-specific addenda to reflect any changes in national employment laws.
Precedence of National Law: Where national law provides greater protection or additional rights to employees beyond what is outlined in this general EU policy, the national law will take precedence.
Specific Declarations: Where required by national law, we will make specific declarations regarding matters such as:
Pay transparency and gender pay gap reporting
Working time arrangements
Collective bargaining agreements
Data protection and privacy measures
Whistleblower protection mechanisms
Any quota systems for underrepresented groups in employment.
Access to Information: Employees and candidates can request information about the country-specific policies applicable to their employment or potential employment by contacting
assistance@kellerexecutivesearch.com
.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information
In accordance with EU and national laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate within the EU.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within the EU.
Location: Antalya, Turkey; Marmaris, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Istanbul, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bodrum, Turkey; İzmir, Turkey
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Montreal
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our team works on a variety of high-impact machine learning projects, and we are looking for a
Machine Learning Specialist
to join us. In this role you will build critical systems for our machine learning models and have the chance to make great impact to our business. As a member of our team, you will be surrounded by cutting-edge technology and experienced machine learning, data and software professionals providing you with the best possible environment to succeed. You will always have interesting new projects to apply your skillset while also becoming an expert on certain areas.
Responsibilities:
Design and implement scalable and performant systems to serve machine learning models
Optimize training and inference performance of deep learning models
Create and maintain feature pipelines, feature stores, model stores
Monitor production models and setup retraining infrastructure to improve performance
Optimize models for deployment on different hardware configurations
Build frameworks to promote scalable and reproducible research
Drive projects and lead new initiatives
Facilitate discussions on code implementation, testing, software architecture best practices
Actively engage with others on the team to resolve challenging design and coding issues
Collaborate with stakeholders from different departments
Qualifications:
A bachelor’s or a master’s degree in computer science, software engineering or equivalent
5+ years of experience building software for machine learning systems
Strong understanding of machine learning and deep learning concepts
Excellent programming and scripting skills
Experience with building, validating, deploying, monitoring, and updating production models
Experience with infrastructure and tooling for MLOps
Strong problem-solving and analytical skills
Excellent communication and collaboration skills
Experience with machine learning frameworks such as TensorFlow, PyTorch, TensorRT, ONNX
Experience with GPU programming using CUDA, OpenCL or similar libraries
Experience optimizing inference performance (quantization, profiling, kernel/runtime tuning, serving engines)
Experience with one or more of the following is an asset: distributed systems, multi-threaded programming, hardware/software interaction
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-KS1]
Location: New York, NY or Chicago, IL
About Us:
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Opportunity:
We are seeking a Principal level Agentic Solutions Consultant to help customers evaluate, design, and adopt EvolutionIQ’s next generation agentic solutions. This role will sit at the intersection of Sales, Product, and Engineering. As EvolutionIQ expands into more complex agentic workflows across Disability and P&C, customers will need more than a standard product sale. They will need a partner who can understand their current operations, systems, workflows, data readiness, governance requirements, and integration constraints; translate that complexity into a clear implementation approach; and build the business case for change.
You will work closely with Product, Sales, Engineering and leadership to support the pre-sale design process for highly customized enterprise opportunities. This includes helping customers understand how EvolutionIQ’s solutions will integrate with their claims systems, policies, eligibility feeds, data flows, and workflows, and shaping the transformation narrative that allows executive sponsors to secure buy-in internally. You will also help customers distinguish between configurable product capabilities, integration needs, and areas that may require deeper product or implementation planning.
This is a highly consultative, commercially oriented role for someone who can move fluidly between technical details, business case development, solution architecture, and executive storytelling. The ideal person can serve as a trusted advisor to both business and technical stakeholders, helping customers understand the operational, technical, financial, and change management implications of adopting agentic solutions.
About You:
5-10+ years of experience in solutions consulting, implementation consulting, solutions engineering, solution architecture, or a similar client-facing role in enterprise software, preferably in insurance
Experience working on complex systems integration or transformation projects for large enterprise customers
Ability to understand business processes, map system dependencies, and translate operational complexity into actionable implementation plans
Experience designing solution architectures for complex enterprise customers, including integrations, data flows, workflow dependencies, implementation risks, and operational controls
Ability to distinguish between configurable product capabilities, integration needs, product gaps, and true custom requirements
Strong commercial instincts and comfort supporting pre-sale conversations alongside sales and product leaders
Strong written and verbal communication skills, including the ability to create polished customer-facing decks, plans, business cases, workflow maps, and executive-ready materials
Experience operating across both technical and business stakeholders
Comfort discussing AI adoption topics such as governance, risk, compliance, auditability, data readiness, and responsible operational controls
Comfortable in ambiguity and excited to help define a new function in a fast-moving environment
Experience from firms such as Guidewire, Duck Creek, Capgemini, UiPath, ServiceNow, Palantir, or similar systems integration / insurance technology / enterprise AI environments is a strong plus
In This Role You Will:
Partner with Sales, Product, and leadership to support pre-sale solution design for agentic products
Assess customer operations, workflows, systems, and integration requirements to shape tailored implementation approaches
Own current-state and target-state solution mapping for complex customer opportunities, including systems, data flows, workflow changes, integration points, implementation risks, and success criteria
Assess customer data readiness, source systems, eligibility feeds, workflow triggers, reporting needs, and operational dependencies required to support successful agentic deployments
Build customer-specific business cases, implementation plans, and executive-ready materials that help customers evaluate and buy complex solutions
Create detailed documentation and presentation materials that articulate integration points, workflow changes, expected business impact, and implementation considerations
Create reusable solution design artifacts, workflow maps, reference architectures, ROI templates, customer assessment frameworks, and implementation playbooks that help EvolutionIQ scale the agentic sales motion
Translate customer discovery into clear internal recommendations for Product, Implementation, Engineering, and Go-to-Market teams
Partner with Product and Engineering to identify recurring customer needs, product gaps, integration blockers, and scalable patterns for future agentic deployments
Help define how EIQ positions and sells highly customized agentic solutions across different customers and lines of business
Collaborate with internal stakeholders to develop repeatable frameworks for customer assessments, ROI development, implementation planning, and executive alignment
Support both technical and commercial conversations with customers, from operational discovery through executive alignment
Help customers evaluate agentic solutions through the lens of governance, risk, compliance, auditability, operational controls, and responsible AI adoption
Ensure strong handoff from pre-sale discovery to implementation by documenting assumptions, technical requirements, customer goals, risks, integration needs, and success criteria
Help customers think through operating model changes, user adoption, training needs, governance processes, and success metrics required to move from pilot to scaled deployment
Your Impact:
Customers will have a clearer path to evaluating and adopting EvolutionIQ’s agentic solutions
Sales cycles for complex opportunities will be strengthened by deeper operational discovery, better implementation planning, and stronger executive alignment
EvolutionIQ will be better equipped to translate product vision into customer-specific transformation plans
Product and Sales teams will have a dedicated partner who can bridge technical architecture, business operations, and customer buying processes
Implementation teams will receive clearer documentation, assumptions, integration requirements, and success criteria before customer work moves from pre-sale into delivery
Product and Engineering will gain a stronger feedback loop on customer needs, product gaps, integration blockers, and repeatable solution patterns
The company will develop a more repeatable motion for selling complex, integration-heavy agentic products
Work-life, Culture & Perks:
Compensation:
The base salary range is
$250,000,
with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
CCC appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Safeguards team is responsible for ensuring our models and products are developed and deployed safely. We're looking for an Engineering Manager to lead our Review Tooling team, which builds the systems that humans — and increasingly Claude — use to investigate potential harms and take enforcement actions across Anthropic's first-party products and third-party cloud platforms.
This is a foundational role: you'll own the tools our safety investigators rely on to understand what's happening on our platforms and act on it, as well as the platform underneath those tools. That platform includes analytics capabilities, privacy-preserving primitives that keep review workflows compatible with our data retention commitments, and a sandbox environment where new review interfaces and workflows can be built and iterated quickly. As model capabilities and usage grow, you'll also drive how we scale review through automation — building systems where Claude meaningfully extends what human reviewers can do, while keeping people in the loop where their judgment matters most.
You'll partner closely with policy, operations, data science, and legal teams to ensure our enforcement systems are effective, accurate, and trustworthy.
Key responsibilities
Lead, grow, and develop a team of engineers building investigation, review, and enforcement tooling for both first-party and third-party platform surfaces
Define the vision and roadmap for our review tooling platform, including analytics, privacy-compatible data access primitives, and a sandbox for rapidly developing new review interfaces
Drive the team's strategy for scaling review through automation, including enabling reviewers to use Claude effectively and building toward Claude-assisted and Claude-driven review workflows
Partner with policy, operations, legal, privacy, and data science stakeholders to translate enforcement and investigation needs into reliable, well-designed systems
Ensure review tooling evolves alongside new privacy primitives and data retention commitments, so reviewers can do their work without compromising user trust
Create clarity for the team and stakeholders in an ambiguous and evolving environment
Take an inclusive, equitable approach to hiring and coaching top technical talent, and maintain a high-performing team
Contribute to engineering-wide initiatives as a member of Anthropic's engineering management community
Minimum qualifications
Experience managing software engineering teams, including hiring, coaching, and developing engineers
A technical background in full-stack or platform engineering, with the ability to engage deeply in architecture and design discussions
Experience shipping internal tools or platforms with demanding operational users, and a track record of improving their workflows measurably
Experience working cross-functionally with non-engineering partners such as operations, policy, or legal teams
Excellent communication skills, including the ability to explain technical tradeoffs to non-technical stakeholders
Care about the societal impacts of AI and want your work to make powerful systems safer
Preferred qualifications
4+ years of management experience, 10+ years of industry software engineering experience
Experience building trust and safety, integrity, fraud, or abuse-prevention tooling, or other systems supporting human review at scale
Experience designing systems under strict privacy, compliance, or data governance constraints, such as zero data retention environments
Experience integrating LLMs or agentic systems into operational workflows, or building human-in-the-loop automation
Experience building developer platforms or extensible tooling frameworks that other teams build on top of
Experience supporting enforcement or moderation systems across multiple product surfaces, including enterprise or cloud platform contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an Engineering Manager, Mobile at Via, you’ll own a key product line and lead a team building mobile apps that power reliable, equitable and sustainable transit for communities worldwide. You’ll pair strategic leadership with end-to-end execution, shaping product direction, scaling core experiences, and driving meaningful real-world impact by building from the ground up on Via’s established platform.
About the Role:
Lead the development of key mobile initiatives, such as improving rider/driver app performance, reliability, and user experience across iOS and Android
Own and execute a roadmap focused on scalability (e.g. handling peak demand, optimizing app responsiveness, and reducing latency across core user flows)
Drive cross-functional projects with Product, Design, and Backend teams to launch new features end-to-end, from concept through production
Improve engineering quality and velocity by introducing better development practices, strengthening code review standards, and evolving mobile architecture
Build and grow a high-performing team by hiring, mentoring, and supporting engineers across different levels
Identify and lead improvements to team processes (e.g. release cycles, CI/CD, testing frameworks) to increase efficiency and reduce friction
Contribute to broader mobile initiatives, such as aligning on shared tooling, frameworks, and long-term platform strategy
About You:
7+ years of experience building mobile applications (iOS or Android), including experience working on production-scale apps
Proven experience leading engineering teams and delivering complex projects end-to-end
Strong understanding of mobile architecture, performance optimization, and modern development practices (e.g. CI/CD, testing, MVVM)
Comfortable working across mobile, backend, and product domains to deliver cohesive solutions
Collaborative and pragmatic, able to balance speed with quality and make thoughtful trade-offs
Hands-on and detail-oriented when needed, while still operating effectively at a leadership level
Clear communicator who builds trust across teams and creates a positive, inclusive team environment
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $215,000 - $265,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
Location: San Francisco
Workplace: Hybrid
THE ROLE
Our commercial segment — companies with up to 250 employees — is predominantly developer- and engineer-led. These buyers don't respond to decks and discovery scripts. They respond to someone who speaks their language, understands their architecture, and can help them think through a real problem. That's who we're hiring.
As a Commercial Account Executive at ClickHouse, you'll own the full sales cycle for inbound, product-led, and self-serve accounts in this segment. You'll engage with data engineers, platform teams, and technical founders at the moment they're evaluating ClickHouse for a real use case — and your job is to help them succeed, faster. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract.
Our commercial customers include companies like Circle, Flashbots, Blockworks, Cypress.io, Kit, Whop, Coframe, Shaped, and janitorai — developer-first products that chose ClickHouse because they needed something that could handle billions of events without slowing down their users. The best deals in this segment don't feel like sales. They feel like an engineering consultation that ends in a contract.
This is a role for technically strong people who are ready to own a number. You'll need at least 1-2 years of closing experience, and technical credibility is non-negotiable.
WHAT YOU WILL BE DOING
- Own the full sales cycle from inbound lead to close for accounts in the sub-250 employee segment, with a focus on speed, technical depth, and conversion quality.
- Engage directly with data engineers, platform architects, and technical founders to understand their use cases, data volumes, query patterns, and infrastructure requirements — and map those to ClickHouse capabilities.
- Troubleshoot schema design questions, ingestion patterns, and integration challenges during the evaluation process; serve as a trusted technical advisor rather than a traditional sales rep.
- Identify expansion opportunities within the existing self-serve and product-led customer base; convert usage signals into meaningful commercial relationships.
- Partner with Solutions Engineers on more complex evaluations, and advocate for customer needs internally with Product and Engineering.
- Maintain rigorous pipeline hygiene — documenting technical context, decision criteria, stakeholders, and next steps in Salesforce so nothing falls through the cracks.
- Contribute to playbooks, technical objection handling guides, and onboarding materials that help the team scale what's working.
- Participate in developer community events, technical meetups, and online forums where our users naturally gather.
WHAT YOU BRING
- At least 1-2 years of closing experience carrying a quota, ideally selling technical or data infrastructure products to engineering buyers.
- A technical foundation that earns respect in engineering conversations — built through experience as a data engineer, solutions engineer/architect, software engineer, or similar role.
- Comfort with the modern data stack: columnar databases, streaming ingestion (Kafka, Kinesis), cloud infrastructure, and SQL-heavy analytics workflows. Hands-on experience with ClickHouse, DuckDB, Druid, Pinot, BigQuery, Snowflake, or similar is a strong plus.
- Some customer-facing experience — whether in pre-sales, technical account management, solutions engineering, or a customer-success capacity. You've navigated technical conversations with real stakes before.
- An instinct for moving quickly. This segment runs on short cycles. You know how to drive urgency without being pushy, and how to remove technical blockers that stall deals.
- Strong written and verbal communication. You can simplify complex concepts without dumbing them down, and you write clearly enough that your emails actually get responses from engineers.
- Curiosity about the business side of technology. You're interested in understanding why companies buy, not just what they're building.
- Ownership mentality. You're comfortable operating with autonomy, making judgment calls without a playbook, and learning from what doesn't work.
WHY THIS ROLE IS DIFFERENT
Most AE roles are execution roles. This one is a craft role. You'll build deep product knowledge, learn how high-growth companies architect for scale, and develop commercial skills in an environment where your technical instincts are your biggest competitive advantage. For the right person, this is a rare opportunity to bridge two worlds — and get paid competitively to do it.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Queens, New York
Special Education Teacher (SWD Certified)
LBAPS™ – America's Most Trusted Source for ABA Services | Queens, NY
About LBAPS™
LBAPS™ is America's Most Trusted Source for ABA Services, dedicated to providing high-quality Applied Behavior Analysis therapy to individuals with Autism Spectrum Disorder. We are committed to building a team of passionate, skilled educators who make a real difference in the lives of the students we serve.
Position Overview
We are seeking a licensed and certified Special Education Teacher to join our Queens team. The ideal candidate holds a Students with Disabilities (SWD) certification and has a genuine passion for supporting children with special needs in a structured, nurturing environment.
Key Responsibilities
Deliver individualized instruction to students with disabilities in alignment with IEP goals
Develop and implement lesson plans tailored to each student's needs
Collaborate with clinical staff, therapists, and families to support student progress
Monitor, document, and report student performance and behavioral data
Maintain a positive, structured, and inclusive classroom environment
Participate in IEP meetings and parent conferences as needed
Qualifications
Valid NYS teaching license required
Students with Disabilities (SWD) certification required
Experience working with children with ASD or other developmental disabilities preferred
Strong communication, organizational, and classroom management skills
Passion for working with children and making a meaningful impact
Compensation:
$75–$100 per hour
Job Type:
Full-Time
Location:
Queens, NY
resumes@Lbaps.com
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Berlin, Germany; The role is particularly well suited to an experienced leader relocating from Germany, with relocation support provided to ease the move; Relocation Assistance:
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.