Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
ГибридseniorSan Francisco, California; Design a coverage model that works across time zones, including on-call and escalation paths; Managed a team spread across multiple time zones
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE.
We’re looking for an electronics engineer to take full ownership of key parts of our collar hardware. This isn’t a support role, you’ll be driving design decisions, solving complex problems in the field, and seeing your work through from concept to mass deployment.You’ll work across everything from ultra-low power design, RF optimisation, antenna tuning, and solar conversion, to battery systems, audio, and high-voltage pulse circuits.
It’s deeply technical and fast-moving, the kind of environment where strong engineers thrive. We want someone who’s excited to build for the real world, not just the lab. Someone who gets energy from turning tough constraints into smart solutions.
WHAT YOUR DAY COULD LOOK LIKE.
- Rapidly design, develop, and test highly reliable electronics for world-leading animal wearables and infrastructure.
- End-to-end electronic design ownership including component selection, analysis, simulation, schematic design, PCB layout, prototyping, debugging, documentation, manufacturing, and testing.
- Consistently innovate to improve reliability and hardware performance while minimizing cost to hit ambitious targets.
- Collaborate with firmware, advanced systems, mechanical, production and farm teams.
- Design for manufacturing, design for testing, and design for EMC.
- Develop and execute validation plans to verify all critical features.
- Root cause analysis of manufacturing and field returns, providing clinical feedback for design improvements.
WHO WE’RE LOOKING FOR.
Our ideal candidate has:
- A tertiary degree in Electronics Engineering, or similar relevant qualification.
- At least 1+ years' professional experience, having grown your craft at a larger engineering organisation before taking on more autonomy.
- Proven experience designing reliable electronics hardware and successfully delivering those designs into high-volume mass production, ideally including full product lifecycle ownership.
- Experience designing and implementing circuit boards using MCUs, SoCs, IMUs, GPS, WiFi, LoRa, I2C, SPI, OpAmps, ADCs/DACs, SMPS, LDO and analog/digital mixed-signal design.
- Experience in ultra-low power IoT electronics design - power generation (solar, high voltage generation and insulation), power conversion (DC-DC), and power consumption/usage optimisation.
- Proficiency with EE tools (SPICE simulation, oscilloscopes, network analyzers, signal generators, LCR meters, current clamps, HV meters, etc.).
- Strong organisation, time management, and communication skills.
- Ability to thrive in a self-driven and demanding startup atmosphere.
- Based in Auckland, with travel as required to China and Thailand predominantly
- Previous experience in a startup or scale-up environment is highly desirable but not essential.
OUR OFFICE FIRST APPROACH.
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work.
We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it.
The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive.
We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you.
WHAT YOU'LL DO
- Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration.
- Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review.
- Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior.
- Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment.
- Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control.
WHAT YOU HAVE
- 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments.
- Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed.
- Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both.
- A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop.
- Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus
COMPENSATION
$213,600 - $300,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
At Harvey, we’re transforming how legal and professional services operate end to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done. Our Agents team sits at the center of this mission, shaping the core experience through which users interact with Harvey and turn AI capabilities into useful, trustworthy work.
We’re looking for a Product Manager to help drive our core product experience, defining how users create, refine, and verify work with Harvey. Generating an answer or document is only part of the challenge. Users need to understand its sources, evaluate its accuracy, and shape it into something they can use. You’ll own a key piece of that experience, connecting what users see and do with the underlying agent capabilities that power it.
The opportunity spans problems like making generated documents easier to edit, helping users check supporting evidence without losing their place, and ensuring outputs follow the structure and format their work requires. You’ll bring strong product judgment and systems thinking to these challenges, partnering closely with engineering and design to make complex capabilities feel intuitive.
We move with urgency, bias toward simplicity, and expect our product leaders to stay close to the details. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you.
WHAT YOU'LL DO
- Own the strategy, roadmap, and execution for a core area of Harvey’s agent experience, taking problems from discovery through launch and iteration.
- Build experiences that help users edit, refine, and verify AI-generated work, making it easy to inspect supporting evidence and identify what needs closer review.
- Partner with Design, Product Engineering, Applied AI, Research, and Platform teams to solve problems across the interface and underlying agent behavior.
- Turn broad product opportunities into focused releases, testing the most important assumptions early and using customer feedback and usage data to guide investment.
- Keep the experience simple as Harvey’s capabilities expand, making deliberate decisions about what to surface, what to automate, and where users need control.
WHAT YOU HAVE
- 7+ years of product management experience building user-facing products, ideally in consumer, prosumer, or product-led B2B environments.
- Experience making complex workflows intuitive, with examples of how you simplified an experience while preserving the capabilities users needed.
- Experience owning problems that span the user interface and underlying systems. You work with engineers to determine whether a problem requires a better interaction, a change in system behavior, or both.
- A track record of turning ambitious ideas into useful early releases, validating with users, and making clear decisions to expand, change direction, or stop.
- Evidence that you can learn an unfamiliar technical domain and take ownership of product decisions within it. Experience with AI or LLM-powered products is a plus
COMPENSATION
$213,600 - $300,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Los Angeles, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value. As a Staff Software Engineer, you’ll drive important features and provide other engineers with a clear illustration of extraordinary engineering.
The UnEco (or Unreal Ecosystem) team has an impact on a wide array of topics, including audio, test automation, runtime performance, tooling, and CI/CD. As a
Staff Software Engineer
on the UnEco team, you’ll gain organizational alignment by building a strong engineering vision and offering creative solutions to technical problems. You will also serve as a mentor for your fellow engineers, helping guide their performance and finding growth opportunities delivering compelling player experiences. As a specialist in Performance, you will be leveraging your deep experience and expertise in profiling, benchmarking, optimization, and performance analysis to help game teams solve complex challenges hands-on and deliver central solutions.
Responsibilities:
Be hands-on in development, writing excellent code that sets a high standard for other engineers.
Work with leadership on prioritization of work efforts and identifying opportunities for impact.
Partner with game teams to diagnose issues and improve player-facing performance.
Partner with infrastructure teams to analyze and drive recommendations around bandwidth optimization, server density, resource utilization, etc.
Improve and optimize the developer experience, including improving cook and build times, editor load times, and understanding and fixing developer pain points.
Lead the technical execution of multi-month to year-plus work efforts across the business unit, holding teams to established standards.
Help teams navigate ambiguity and complexity by breaking down problems, identifying risks, and clearly communicating trade-offs.
Work on a range of tech stacks including underlying infrastructure, build and test automation, release pipelines, and developer tooling for internal teams leveraging the Riot Unreal Ecosystem.
Work with stakeholders across the organization to address their pain points and exceed their expectations for how optimization and performance improvements can be realized without sacrificing quality.
Be a standard-bearer and role model of Riot values for your team and others.
Be a force multiplier for your team
Mentor senior engineers on your team and enable them to deliver complex projects.
Required Qualifications:
5+ years of software engineering experience
Expertise with C++
Experience working with modern video game engines
Experience working with large game teams
Experience working with large code bases
Experience debugging, profiling and optimizing complex projects
Strong knowledge of common game and software design patterns
Experience collaborating with teammates across multiple disciplines
Experience shipping games across multiple platforms
Experience with profiling tools like Unreal Insights or Pix
Desired Qualifications:
Experience with Unreal Engine 5
Experience building online games
Experience with rendering in Unreal Engine titles
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are looking for a talented and driven individual to be a key part of our Analytics Engineering team within the Data Science organization. We are looking for someone who can work closely with Data Scientists and Engineers across diverse areas of the organization (Consumer, Ads, and Marketing) to curate, develop, and deploy the right data and analytic tooling to drive Reddit’s product forward and provide a data and tooling foundation that will last decades. Your work will empower thousands of your colleagues to improve the user experience and grow our consumer base.
Successful candidates have a strong track record of understanding and deeply caring about the purpose of data to support business goals, and can act as an effective conduit between Data Producers and Data Consumers. This role sits at the intersection of Data Science and Data Engineering, and the ideal candidate has skills, experience, and passion in both areas.
Responsibilities:
Be a key contributor and collaborator to the success of data quality, performance, reliability, and automation initiatives.
Manage a portfolio of data products that deliver high-quality, trustworthy data
Develop and maintain robust data pipelines and workflows for data ingestion, processing, and transformation. Work closely with engineering to ensure the quality and reliability of these data pipelines.
Develop and implement data quality checks, conduct QA and implement monitoring routines
Create and manage new data integrations across internal and external systems
Create tools and applications for internal use that streamline data analysis and reporting. Drive widespread adoption of these tools and applications with a relentless focus on automation, consistency, and reliability.
Serve as a thought partner for data scientists, engineering managers, and leadership on data foundations, communicating and shaping the data foundations roadmap and strategy for Reddit.
Qualifications:
Bachelor's degree in computer science or a quant educational field
3+ years of experience working with large-scale ETL systems (implementation, strategy, and maintenance), building clean, maintainable code and systems (Python preferred) in a production environment.
Strong programming proficiency in Python, SQL, Spark, Scala, etc.
Experience with data modeling, ETL and ELT concepts, and patterns for efficient data governance. Experience with manipulating massive-scale structured and unstructured data.
Experience with data workflows (such as Airflow), data modeling, front-end or back-end engineering.
Experience in data analysis and dashboard design.
Deep understanding of technical and functional designs for relational and MPP Databases.
Proven track record of cross-functional execution and collaboration.
Agentic AI-assisted development experience.
Excellent communication skills to collaborate with cross-functional stakeholders at all levels of the company, of differing levels of technical acumen.
Self-starter, ability to work independently and autonomously, as well as part of a team.
Check out our r/RedditEng post to learn more about the team, and what we do:
https://www.reddit.com/r/RedditEng/comments/1mnmf71/analytics_engineering_reddit/
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200
—
$229,990 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: United States; United Kingdom; Spain; Germany; The Netherlands
Workplace: Remote
ClickHouse is focused on growing a vibrant user community and becoming a Cloud-first
company. We are looking for a Product Manager experienced in developing security features for ClickHouse. This is an exciting opportunity to work with a popular open-source project to extend
and deepen its core capabilities and to develop cloud-native extensions that delight developers
and data analysts across many use cases and market segments. If you are a doer with a “can
do” mentality and a bias for action, we would love to hear from you.
WHAT YOU WILL BE DOING:
- Understand the real-time analytics and cloud database markets, competition, and technology trends in depth
- Engage with the ClickHouse open-source user community and ClickHouse Cloud customers to understand current and aspirational use cases for ClickHouse core database
- Distill and prioritize feature requests and issues into clear priorities for net-new capabilities and improvements
- Work with engineering teams to scope and refine approaches to solving customer problems, both in the core database and in ClickHouse Cloud offerings
- Set clear measurable goals around customer success, and use data-driven approaches to ensure new capabilities meet customer needs
- Stay up-to-date on the state of the market and competitive landscape to identify needed features and areas of improvement for ClickHouse that align with the roadmap and general requests received by our community and customers
- Work with partners to grow ClickHouse awareness and visibility
WHAT YOU BRING ALONG:
- Proven experience with database security principles and best practices
- Knowledgeable and passionate about data engineering markets - data warehousing, data analytics, security, and observability
- Strong vision around where these markets are headed, and what it takes to become a leader in this space
- Previous experience with ClickHouse or a highly related OLAP technology at a deeply technical level
- Previous experience with open-source projects, ideally as a product manager
- Passionate about building enterprise capabilities that are powerful yet easy to use
- Excellent written and verbal communication skills
- Ability to influence multiple stakeholders without direct authority
- Comfortable working with ambiguity and evolving based on business needs
- Ability and desire to work with customers or community members, providing technical guidance and support during their POC.
BONUS POINTS FOR:
- Previous contributions to open-source projects
- Engineering experience, ideally around distributed/cloud systems in C++
- Experience effectively working remotely in a global, distributed organization
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Melbourne
Workplace: Remote
The Role
You’ll own a net-new enterprise territory in Melbourne. Most of your number comes from accounts that don’t buy from us yet.
New business usually starts with a team already running ClickHouse — open source, or a Cloud account someone expensed — until a bill or a security review pushes the conversation up to the platform team and the budget owner. Common triggers: an Elasticsearch or Splunk bill that’s hard to defend, a warehouse that can’t serve a customer-facing feature fast enough, an AI product querying tens of billions of rows.
You’ll carry a small set of existing accounts alongside the hunt, where growth comes from new teams inside an account that already buys from us. One team lands a workload, it works, and four other teams have a similar problem. But the bulk of this role is finding and opening accounts that aren’t on our map yet.
What You Will Be Doing
- Own the full sales cycle for new accounts in your territory — first conversation through security review, procurement, and close, on Cloud commitments and multi-year committed spend.
- Build your own pipeline. Self-sourced outbound is the primary input to this territory, not a supplement to inbound.
- Find and convert existing ClickHouse usage in new accounts. Unmanaged open-source deployments and self-serve Cloud accounts are the highest-yield source of new pipeline in this segment.
- Multi-thread across the data platform team, the budget owner, security, and the executive sponsor rather than relying on a single champion.
- Work with your Solutions Architect through the technical evaluation. They own the technical win, you own the commercial strategy and the close.
- Run the procurement path: security questionnaires, legal redlines, vendor onboarding, and BYOC or private-deployment requirements, including Australian data residency where it’s required.
- Give your champion the internal business case — TCO comparison against the incumbent, migration plan, and risk mitigation.
- Grow the accounts you land by mapping the remaining teams and use cases and building an expansion plan against them.
- Watch consumption trends across your accounts and engage early when usage flattens or spikes. Both are signals.
- Keep Salesforce accurate and submit a forecast leadership can plan against.
- Participate in the developer community in your territory: meetups, conferences, and events across Melbourne.
What You Bring
- 6+ years selling technical infrastructure to enterprise buyers — databases, data platforms, cloud infrastructure, observability, or developer tooling.
- A track record of self-sourced pipeline. You can explain your weekly prospecting approach and what actually works for you.
- Experience selling into Melbourne and Victorian enterprise accounts, and familiarity with how procurement and security review run here.
- A track record closing complex deals that went through security review, legal, and procurement.
- Enough technical fluency to hold an architecture conversation. You don’t need to write SQL, but you should be able to explain why a company moves a workload off Elasticsearch.
- Experience with consumption-based or usage-metered commercial models, where revenue moves with usage between contract events.
- Experience selling into developer-led, bottom-up adoption as well as top-down.
- Ability to orchestrate people who don’t report to you — Solutions Architects, executive sponsors, partners, product managers.
- Comfort building a territory from scratch rather than inheriting mature coverage.
- Accurate forecasting, including when the number is bad.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Seattle
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to help us build a Public Sector Sales team to help cover the State and Local market for the territory. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Senior SLED Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations
Maintain a robust sales pipeline
Develop long-term strategic relationships with key accounts.
Desirable Skills, Knowledge, and Experience
Minimum 5 years of experience selling technical solutions or products to the Public Sector (SLED, Federal Government, Municipalities, etc.)
Experience managing longer, complex sales cycles`
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Experience selling to SLED customer base
Compensation
Compensation may be adjusted depending on work location.
For Washington based hires: Estimated annual salary of $269,000-$370,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: AZ_Phoenix_Office
Essential Responsibilities:
Assist in daily implementation activities, including meetings, vendor interactions, and reporting.
Troubleshoot and resolve issues that arise during the implementation process.
Maintain positive vendor relationships by delivering exceptional customer servic.
Oversee quality assurance for team tasks including chargeback and return check efforts.
Coordinate with collection vendors in the event of errors or identified issues.
Address service issues and collaborate with various departments to identify and resolve operational challenges. Recognize situations impacting customers and implement timely solutions to enhance customer service.
Reconcile vendor accounts and statements to ensure accurate billing.
Conduct daily and monthly reconciliations of collection programs nationwide.
Manage daily collection escalations from the collection partners.
Match reports and resolve discrepancies daily that relate to collections and occasionally chargebacks.
Exhibit strong communication, problem-solving, organizational, and delegation skills.
Serve as a Subject Matter Expert, directly supporting the Client Banking Manager.
Adhere to SOX controls, company policies, and procedures.
Perform additional duties as required.
Qualifications:
A minimum of 3 years of experience in accounting or accounts payable.
At least 3 years of experience in implementation and collections.
A Bachelor’s degree in Accounting, Finance, or a related field is preferred, or equivalent experience.
Proficient in a range of software applications, particularly in word processing and spreadsheets (MS Word & Excel), with advanced Excel skills being a plus.
Demonstrates a strong sense of urgency and personal initiative in customer service and problem resolution.
Requires meticulous attention to detail in composing, typing, and proofreading materials, while establishing priorities and meeting deadlines.
Executes responsibilities with professionalism and follow-through, maintaining high ethical standards.
Upholds strict confidentiality regarding all company, employee, and customer matters.
Works effectively in a team environment and collaborates with individuals across various business areas.
Exhibits strong time management skills.
Possesses knowledge of money movement domains, including ACH, Fedwire, CHIPS, RTP, SWIFT, and Zelle, with the ability to provide clients with relevant information and data. Maintains composure in challenging situations and effectively escalates issues to management when necessary.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
About the Role:
We’re seeking dedicated, customer-focused individuals to join our Gravie Care Member & Provider Services Team. In this role, you’ll serve as a first point of contact for members and providers, delivering exceptional service via inbound calls and emails. You’ll support inquiries related to all aspects of health insurance: helping individuals navigate their plans, understand benefits, resolve claims issues, and more.
We are starting a class of 5+ Member Service Advocates on November 30, 2026.
You Will:
- Deliver an outstanding, empathetic customer experience by making each interaction simple, helpful, and positive.
- Respond professionally to inbound inquiries from members and providers via phone and email.
- Ask thoughtful questions to fully understand the issue, then identify appropriate solutions or next steps.
- Accurately explain claims, benefits, eligibility, billing, provider networks, and prescription coverage using internal systems.
- Actively listen and demonstrate compassion, ensuring callers feel heard and supported.
- Record all interactions clearly and thoroughly in our Customer Relationship Management (CRM) system.
- Partner with internal departments, third-party vendors, and brokers/navigators to provide seamless resolution and support.
- Maintain a structured and reliable schedule; availability for extended hours during peak season (January–March) may be required.
- Uphold the Gravie CARE service model (Compassion, Advocacy, Resolution, Education) in every interaction.
- Embody our core values: Be authentic. Stay curious. Think creatively. Focus on outcomes.
- Ensure compliance with all privacy, confidentiality, and security protocols, including HIPAA and other regulatory standards.
- Consistently meet or exceed performance expectations in areas such as call quality, adherence, RSAT (Customer Satisfaction), After Call Work and Call Answered%.
You Bring:
- 1-2 years of experience in customer service or a call center environment.
- A passion for helping people, with a track record of resolving complex customer concerns using active listening, creative problem-solving, and empathy.
- Strong written and verbal communication skills, with the ability to summarize information clearly and effectively.
- High reliability and a strong commitment to adhering to a structured work schedule.
- Excellent attention to detail and strong organizational skills.
- Experience entering and updating information in electronic systems or databases.
- Proficiency navigating computers, including multitasking across multiple platforms and systems, with solid typing skills.
- Self-motivation and the ability to work effectively with individuals from diverse backgrounds and roles.
- The ability to learn quickly and follow established processes accurately and efficiently.
- A results-driven mindset, comfortable working in a fast-paced and ever-evolving environment.
Extra Credit:
- Previous experience in health insurance, healthcare, or related fields.
- Familiarity with Microsoft Office and Google Suite.
- Active Health Insurance Producer License or willingness to obtain licensure if required.
- Experience working with Medicare, Medicaid, or Marketplace plans is a plus.
Work Environment:
- This role is remote. Candidates must have access to a quiet, professional workspace and reliable high-speed internet if remote that meets our organizations minimum requirements.
- A high level of focus, professionalism, and independence is expected, particularly in a remote environment.
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Strava New York
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
Strava's Brand & Social team sets and drives the brand marketing strategy behind Strava's growth, from campaign strategy and creative production to social and partnerships. We've built our approach around a simple thesis: consistency compounds, and disciplined investment in brand awareness pays off in measurable acquisition efficiency. Heading into 2027, that means a flagship brand platform launch and a portfolio of high-stakes go-to-market moments that need dedicated, senior ownership.
As Senior Brand Marketing Manager, you'll own our flagship brand campaigns end-to-end, from brief through execution and measurement, spanning paid media, organic social, influencer marketing, and partnerships. You'll partner closely with Product Marketing, who lead our go-to-market launches, to keep brand work and launch timing moving in lockstep, and with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs and amplify what they source. Rather than managing social channels day to day, you'll brief and direct our external social and creative partners. You'll also help carry our brand platform build forward as it moves toward launch, and take ownership of major campaigns currently sitting with our Director of Brand & Social, freeing up capacity for higher-level strategy.
We follow a flexible hybrid model that translates to more than half of your time on-site in our New York City office, three days per week.
WHAT YOU'LL DO
- Own our flagship brand campaigns end-to-end, from brief through execution and measurement, in close partnership with Product Marketing, who lead go-to-market launches
- Write and drive campaign briefs that translate brand strategy into integrated, multi-channel executions across paid media, organic social, influencer marketing, and partnerships
- Partner with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs, and amplify ACP-sourced content across paid and organic channels
- Brief and direct external social and creative partners on organic execution, rather than managing channels directly
- Contribute to our brand platform build as it moves toward launch
- Bring data and analytical rigor to campaign planning and post-mortems, using performance and brand health data to inform investment decisions
- Take ownership of select flagship campaigns currently held by the Director of Brand & Social, freeing up capacity for platform and portfolio-level strategy
- Report on campaign performance and brand impact to marketing leadership
WHAT YOU'LL BRING TO THE TEAM
- Substantial experience in brand or integrated marketing, with ownership of campaign strategy from brief through execution at a flagship or portfolio level
- Comfort partnering closely with product marketing and other cross-functional teams on go-to-market timing, without owning launch mechanics yourself
- Working knowledge of both paid media planning and organic growth tactics, including social, influencer marketing, and partnership marketing
- Strong analytical instincts; you're comfortable working with performance and brand health data to make and defend investment decisions
- A creative eye and comfort directing external agency, creator, and production partners
- Excellent written communication; you can write a brief that gives creative, media, and partnership teams real direction
- Experience partnering with community, partnerships, or athlete/creator relations functions is a strong plus
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: San Francisco, California, United States
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the People team
The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.
About the Role
Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places & Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate & Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm’s culture and ways of working.
What You'll Do
Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working.
Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations.
Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability.
Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement.
Provide functional leadership across locations, ensuring consistency while adapting to local needs.
Develop and implement workplace programs, standards, and initiatives that bring consistency, functionality, and delight to our spaces.
Ensure offices are operated to foster collaboration, connection, and productivity for a primarily remote workforce.
Oversee workplace policies, procedures, and service delivery to ensure operational excellence and scalability.
Manage vendor relationships across workplace services (e.g., facilities, hospitality, office services), ensuring strong performance and cost efficiency.
Partner cross-functionally with teams such as People, IT, and Finance to deliver holistic workplace solutions.
Support office activations, events, and programming that strengthen culture and employee engagement.
Partner with the Senior Manager of Real Estate & Workplace and broader team on workplace and real estate projects, taking hands-on ownership of operational workstreams such as coordinating vendors and installations, scheduling construction activity, and supporting office refreshes and improvements.
Lead, coach, and empower a distributed Workplace team across North America by providing strong in-person and remote leadership, setting clear priorities and expectations, developing team members, and creating meaningful ownership and accountability across the team.
What We Look For
6–10 years of experience in workplace, facilities, hospitality, or office operations roles, ideally in a dynamic and hybrid/remote-first environment.
Demonstrated success managing and developing distributed teams, with strong remote and in-person leadership skills.
A proven track record of empowering team members through clear expectations, coaching, feedback, and delegated ownership.
Experience owning multi-site or regional operations.
A hands-on, team-first approach and willingness to step into adjacent operational needs when necessary, particularly where Workplace and Real Estate intersect.
Strong expertise in workplace operations, employee experience, and service delivery.
Exposure to scaling operations or building programs from scratch.
Excellent operational and organizational skills, with the ability to manage multiple priorities and stakeholders.
Experience managing vendors and workplace budgets, with a focus on quality and efficiency.
Strong collaboration and communication skills, with the ability to influence across functions and levels.
Comfort navigating ambiguity and evolving workplace strategies in a hybrid environment.
While Affirm operates as a remote-first company, this role is expected to work regularly in person from our San Francisco office. Candidates must therefore be based in the Bay Area, willing to commute or willing to relocate prior to their start date.
Pay Grade -
K
Equity Grade -
6
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA California base pay range per year:
$145,000 - $205,000
Please note that visa sponsorship is not available for this position.
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion sits at a rare intersection: a product people love, a flexible system businesses run on, and a new platform for people and AI to work together. We’re hiring a Product Manager to turn that opportunity into products that feel inevitable. You’ll find consequential customer problems, set a bold but grounded strategy, and build alongside design, engineering, data science, research, and go-to-market partners. This is a high-agency role for someone excited to shape what Notion becomes next—and make powerful new capabilities feel simple, trustworthy, and delightful to millions of customers.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Uncover the customer problems and product opportunities that will define Notion’s next chapter, then turn them into a focused strategy and roadmap.
- Take ambitious ideas from first principles to launch, building closely with design and engineering to create experiences that feel simple, useful, and distinctly Notion.
- Make the hard calls—balancing customer impact, business opportunity, technical complexity, speed, and long-term product quality.
- Shape how AI changes both the product and the way we build, using it to improve research, decisions, experimentation, and execution.
- Raise the bar for product thinking across the team by creating clarity, accelerating learning, and establishing principles and success measures that endure.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated ability to identify meaningful customer problems and turn them into products that are intuitive, useful, and built with a high level of craft.
- Strong product judgment and the ability to make sound tradeoffs among user experience, business impact, technical complexity, quality, and speed.
- A track record of moving ambiguous, cross-functional work from problem definition to shipped outcomes while creating clear ownership and alignment.
- Customer depth: you can learn directly from users across segments and translate differing needs into a coherent strategy rather than a collection of one-off requests.
- Practical AI fluency: you use AI to sharpen research, product thinking, decisions, and execution, and you’re excited to rethink how people and agents work together.
NICE TO HAVES:
- Experience building collaborative, productivity, or AI-powered products used by a broad range of customers.
- Experience operating across both zero-to-one product development and the improvement of products at scale.
- Technical fluency and comfort partnering deeply with engineering on complex product systems.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $238,000 - $250,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
This is a second line leadership role where you will lead frontline managers, build a world class team, and own the regional Mid Market number for North America. You will be responsible for turning strong early traction into a repeatable, high performing got to market engine across legal and professional services.
We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the North American market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high stakes competitive environments.
We are looking for someone who has led multi team segments, hired and developed high potential sales managers, scaled teams in ambiguity, implemented a rigorous sales playbook, and knows what great looks like in complex SaaS sales.
About the NAMER Mid-Market Segment
Mid Market at Harvey runs an “enter-lite” motion selling to law firms with 15–150 attorneys, including many of the most prestigious speciality and boutique firms in the world. . Reps own the full cycle, prospecting into net-new accounts, converting them, and driving expansion
You'll inherit a team of Mid Market Sales Managers and their AEs based across western NAMER and will be the primary owner of how that motion runs and scales across the region.
WHAT YOU'LL DO
- Hire, lead, coach and develop a team of Mid Market Sales Managers across North America driving accountability for net new logo and expansion ARR targets.
- Own and evolve the NAMER Mid-Market playbook end to end- ICP and segmentation criteria, qualification methodology (e.g., MEDDIC/MEDDPICC), deal stage definitions, discounting and deal desk guardrails, and forecasting cadence, so the motion is repeatable across every manager and AE in the region.
- Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution.
- Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution across the U.S. and Canada.
- Own NAMER mid market forecasting and pipeline health, providing accurate reporting to senior leadership.
- Hire, coach, and retain top managerial talent; build a strong leadership bench across the region.
- Partner with global mid market leadership (EMEA and APAC) to keep the playbook, methodology, and comp/accelerator structure consistent globally while localizing it for NAMER buyer behavior and legal market dynamics.
- Develop executive relationships with Harvey's highest value Mid Market customers across the region.
- Work cross functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region.
- Represent NAMER mid market in global planning cycles, headcount discussions, and strategic initiatives.
WHAT YOU HAVE
- 10+ years of B2B tech sales experience, including 4+ years hiring, managing and developing sales managers or senior individual contributors.
- Demonstrated success leading a regional or multi market sales organization in a high-growth, early stage environment.
- Strong track record of selling complex software to enterprise or mid market clients using a consultative, value based methodology.
- Experience building or scaling a sales playbook : segmentation, qualification frameworks (MEDDIC/MEDDPICC or equivalent), territory design, and deal-desk processes, in a fast growing SaaS environment.
- Fluency with pipeline and forecasting rigor: accurate stage by stage forecasting, pipeline coverage ratios, and the discipline to hold managers accountable to them.
- Exceptional communication and executive presence, able to influence both frontline teams and senior stakeholders internally and within our key customers
- Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession.
COMPENSATION
$425,000 USD OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Los Angeles, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value. As a Staff Software Engineer, you’ll drive important features and provide other engineers with a clear illustration of extraordinary engineering.
The UnEco (or Unreal Ecosystem) team has an impact on a wide array of topics, including audio, test automation, runtime performance, tooling, and CI/CD. As a
Staff Software Engineer
on the UnEco team, you’ll gain organizational alignment by building a strong engineering vision and offering creative solutions to technical problems. You will also serve as a mentor for your fellow engineers, helping guide their performance and finding growth opportunities delivering compelling player experiences. The ideal candidate in this role will bring substantial experience in both performance optimization and tooling, enabling them to be versatile across both partnering with game teams to deliver solutions to complex performance issues and provide central tooling solutions to help teams deliver faster and with more confidence.
Responsibilities:
Be hands-on in development, writing excellent code that sets a high standard for other engineers.
Work with leadership on prioritization of work efforts and identifying opportunities for impact.
Partner with game teams to diagnose issues and improve player-facing performance.
Partner with infrastructure teams to analyze and drive recommendations around bandwidth optimization, server density, resource utilization, etc.
Improve and optimize the developer experience, including improving cook and build times, editor load times, and understanding and fixing developer pain points.
Lead the technical execution of multi-month to year-plus work efforts across the business unit, holding teams to established standards.
Help teams navigate ambiguity and complexity by breaking down problems, identifying risks, and clearly communicating trade-offs.
Work on a range of tech stacks including underlying infrastructure, build and test automation, release pipelines, and developer tooling for internal teams leveraging the Riot Unreal Ecosystem.
Work with stakeholders across the organization to address their pain points and exceed their expectations for how optimization and performance improvements can be realized without sacrificing quality.
Be a standard-bearer and role model of Riot values for your team and others.
Be a force multiplier for your team. Mentor senior engineers on your team and enable them to deliver complex projects.
Required Qualifications:
5+ years of software engineering experience
Expertise with C++
Experience working with modern video game engines
Experience working with large game teams
Experience working with large code bases
Experience debugging, profiling and optimizing complex projects
Strong knowledge of common game and software design patterns
Experience collaborating with teammates across multiple disciplines
Experience shipping games across multiple platforms
Experience with profiling tools like Unreal Insights or Pix
Experience with tools engineering to support internal development
Experience building and maintaining developer tools that improve engineering productivity and enable efficient software development across teams.
Desired Qualifications:
Experience with Unreal Engine 5
Experience building online games
Experience with rendering in Unreal Engine titles
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
ОфисAuckland
seniorUnited States - Remote
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