Location: Chicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We’re looking for a strategic operator and program manager to join the
GTM Excellence team
within Reddit’s GTM Strategy & Operations organization. GTM Excellence is responsible for transforming and scaling sales processes, policies, and programs to reduce friction in the sales cycle, drive systemic consistency, and increase seller productivity.
In this role, you will help shape how Reddit scales. You will own ambiguous, high-impact opportunities, turn them into clear recommendations, and lead the work from idea to execution. The right candidate brings strong judgment, a clear point of view on how Reddit should evolve its operations, and the ability to work across teams to drive change. This is a high-visibility role at the center of the Global Sales Organization’s operational excellence strategy, focused on building the systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers.
This role is required to be based in person in Chicago, New York, San Francisco, or Los Angeles.
Responsibilities:
Diagnose and prioritize business problems:
Break down ambiguous, high-impact opportunities into clear problem statements, develop hypotheses, drive analysis, and identify the highest-impact opportunities to improve how Reddit operates.
Decipher stakeholder feedback:
Collect and translate feedback from a large group of stakeholders into clear, actionable business requirements.
Design scalable processes and operating models:
Evaluate how work gets done today, identify friction points and root causes, and design simpler, more standardized processes, policies, and ways of working that improve seller productivity and the advertiser experience.
Develop policies and governance frameworks:
Create clear, scalable policies and governance models that support consistent execution. Define guardrails, monitor adherence and effectiveness, and regularly review and update policies as business needs evolve.
Develop recommendations and decision-ready materials:
Turn analysis into clear recommendations, tradeoffs, and action plans. Create high-quality presentations, documents, and other deliverables that support executive discussion, decision-making, and alignment.
Drive cross-functional alignment:
Partner with stakeholders across Sales, Central Operations, Revenue Strategy & Ops, Enablement, Product Marketing, Product, Engineering, Finance, and Legal to gather input, pressure test ideas, align on the path forward, and accelerate execution.
Lead implementation and champion change:
Own work from idea to execution, including rollout planning, stakeholder communication, training, and adoption. Be willing to wear multiple hats across strategy development, project management, and execution to move the work forward.
Measure impact and continuously improve:
Define success metrics, track results, gather feedback, and refine processes over time. Establish governance and guardrails where needed to drive consistency without adding unnecessary complexity.
Required Qualifications:
5+ years of experience in strategic program management, business process transformation, business operations, consulting, or a related field.
Proven ability to operate in ambiguity and independently structure complex problems into clear recommendations and action plans.
Strong strategic thinking and analytical problem-solving skills, with the ability to diagnose root causes and evaluate tradeoffs.
Demonstrated experience designing and implementing standardized, scalable processes that improve operational efficiency and end-user experience.
Strong executive communication and stakeholder management skills, with a track record of influencing cross-functional partners and driving alignment.
Experience leading change across cross-functional teams, from initial problem framing through implementation and adoption.
Ability to balance strategic thinking with hands-on execution; this role requires an owner, not a coordinator.
Preferred Qualifications:
Experience in digital advertising.
Experience working in fast-moving, resource-constrained environments where judgment, prioritization, and initiative are critical.
Familiarity with sales tools and technology that improve seller efficiency and productivity, including workflow automation and AI-enabled ways of working.
Background in consulting, strategy, or transformation roles, ideally with experience operating in-house after consulting.
Benefits:
Comprehensive Health benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation (please use them!) & Reddit Global Days Off
4+ months paid Parental Leave
Paid Volunteer time off
#LI-AT1
#LI-Hybrid
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$154,700
—
$216,600 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
seniorChicago, IL; Los Angeles, CA; New York City, NY; San Francisco, CA
Location: 5151 San Felipe, Suite 1800, Houston, TX 77056
SUMMARY:
The Senior Client Manager/ Team Lead works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
SUPERVISORY RESPONSIBILITIES:
Supervise Client Manager and Assistant Client Manager position(s).
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 5151 San Felipe, Suite 1800, Houston, TX 77056
SUMMARY:
The Senior Client Manager works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 2700 Via Fortuna, Bldg 2, 3rd Floor, Suite 375, Austin, TX 78746-7911
SUMMARY:
The Senior Client Manager works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.
This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in setting individual and team goals aligned with the sales and growth strategy, service platform execution, continual process improvement, proactively identifying and meeting client needs, enabling retention and growth of a defined book of business from a client service perspective.
Location: This role requires a hybrid work schedule out of either our Dallas, Austin or Houston offices, 3 days a week in office.
QUALIFICATIONS:
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Management:
Serve as the primary expert resource and first point of contact for clients, handling questions on risk management, coverage, contractual issues, and compliance specific to the Charter School industry.
Analyze client data, conduct market comparisons, strategize around coverage and exclusions, and negotiate premiums and commission rates.
Provide marketing and new business development support, including preparing presentations and proposals, and participating in and/or conducting meetings with clients and/or prospective clients.
Delegate office administrative work and oversee tasks.
Service Delivery:
Establish and maintain primary business relationships with clients, developing comprehensive customer service plans.
Consistently establish and maintain high levels of trust and confidence with clients through periodic unscheduled contact and prompt resolution of client questions and issues.
Analyze client and market data to prepare insurance renewal options, meet with clients to strategize, and advise on best alternatives.
Negotiate with carriers on clients’ behalf for best available premiums, commissions, and coverage.
Maintain expert knowledge and provide clients with up-to-date information on insurance, market trends, and legislation.
Work with claims advocates to ensure client needs are satisfied throughout the claims process.
Marketing and Business Development:
Prepare renewal specifications for presentation to carriers, including analysis of claims, changes in client operations, and recommended renewal pricing.
Conduct renewal presentations as part of a team.
Develop strong relationships with business partners, including underwriters, brokers, and other professional service providers.
Personal and Organizational Development:
Set priorities and manage workflow to ensure all goals are met.
Maintain cordial and effective relationships with clients, co-workers, carriers, vendors, and other business contacts.
Document correspondence and activity in agency management systems.
Interact effectively with others, utilizing good communication skills and providing information and guidance as needed.
Stay informed regarding industry information, new product/program developments, coverages, legislation, and technology to continuously improve knowledge and performance.
QUALIFICATIONS
:
High school diploma or G.E.D. equivalent required; college degree preferred.
Five or more years of experience in mid-size brokerage or independent agency.
Proficiency in Microsoft Office applications, especially Excel.
Ability to work in a fast-paced environment and handle multiple tasks.
High level of interpersonal skills for handling sensitive and confidential situations.
Valid State Property and Casualty License and State Driver’s License required.
Excellent negotiation skills and in-depth knowledge of the insurance business.
Strong leadership skills with experience in delegation, coaching, and mentoring.
Proficiency in Sagitta and ImageRight preferred.
Strong aptitude for interpreting coverage forms, contractual agreements, and financial statements.
Highly motivated with a strong work ethic and ability to work independently.
Project and team management experience preferred.
Insurance industry designations preferred (CIC, CRM, CPCU).
Experience with complex shared/layered programs preferred.
PHYSIICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Most businesses have no idea if they're overpaying for their software. They renew on autopilot, negotiate without benchmarks, and discover vendor alternatives only after the contract is already signed.
Ramp is uniquely positioned to change that. We see billions of dollars of real-world spend and contract data across thousands of companies, and we're turning it into an intelligence layer that tells businesses exactly what they should be paying, which vendors to consider, and when to act.
As PM for Vendor Intelligence & Marketplace, you'll own the product that powers this: our price benchmarking engine, contract analysis (extracting structure and risk from vendor agreements), and the emerging B2B marketplace that connects Ramp's buyer base to the right vendors at the right price. You'll be one of the first PMs building a true buyer-side intelligence layer inside a financial platform, replacing renewal anxiety and negotiation guesswork with data-driven, AI-powered decisions.
Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week.
WHAT YOU’LL DO
- Own the strategy and roadmap for price benchmarks and contract intelligence, turning Ramp's aggregated spend and contract dataset into the most accurate price benchmarking product on the market.
- Build the B2B marketplace primitives that let Ramp's customers discover, compare, and engage with the right vendors, and give vendors a channel to reach Ramp's buyer base with transparent, competitive pricing.
- Design "decision moments": surfaces inside Ramp that deliver the right benchmark, contract context, or vendor alternative at exactly the moment a customer is about to sign, renew, or spend.
- Partner with data science to build the extraction, normalization, and modeling pipelines that power price benchmarks, going from raw contract PDFs and spend data to unit-normalized, SKU-level intelligence a customer can act on in a negotiation.
- Define the evaluation methodology, quality bar, and feedback loops for AI-powered contract analysis, ensuring the accuracy and explainability that enterprise customers require.
- Cover the full vendor lifecycle: discovery and intake through price negotiation, contract signing, and renewal, with the right intelligence surfaced at each step.
- Develop deep understanding of how procurement, finance, and legal teams evaluate, select, and renegotiate vendors, and translate that into sharp product bets with clear customer outcomes.
- Drive cross-functional alignment on dependencies and launch readiness: GTM enablement, customer communications, compliance review, and supportability.
WHAT YOU NEED
- BA/BS in a technical or analytical field (Computer Science, Engineering, Analytics, Mathematics, Economics, or related).
- 5+ years of product management experience, ideally with products where data quality and customer trust are the core value proposition.
- Sharp product judgment on data products and marketplaces: you understand flywheel dynamics, network effects, coverage-versus-accuracy tradeoffs, and the cold-start problem.
- AI fluency: hands-on experience building AI features, comfort with LLM-based extraction and retrieval, evaluation methodology, and human-in-the-loop design.
- Strong commercial instincts: you understand how businesses buy software, what levers drive negotiation outcomes, and why price transparency changes behavior.
- Track record building products where trust is earned over time: explainability, auditability, graceful degradation, and clear user controls.
- Comfort working in technical environments (Figma, SQL, Git) and prototyping quickly with modern AI tools (Claude Code, Cursor).
- Clear, direct communication across technical and non-technical stakeholders; ability to make a crisp case for a product bet without a deck full of slides.
NICE-TO-HAVES
- Experience building price benchmarking, market intelligence, or contract analytics products, anywhere from procurement software to B2B SaaS to fintech.
- Marketplace experience: supply/demand matching, seller acquisition, buyer discovery, and the trust primitives that make two-sided systems work.
- Document understanding: OCR, LLM-based extraction, normalizing structured data from unstructured contracts.
- Background in procurement, vendor management, or enterprise SaaS buying and selling, either as a PM or as a practitioner.
- Familiarity with compliance-adjacent domains: vendor due diligence, security reviews, NDAs, audit trails.
- Experience at a high-growth startup taking 0→1 products to scale.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
⭐️ YOUR ROLE ⭐️
On both Health and Prevoyance businesses, you will:
- Define and build the metrics, tools, and dynamic analytics to monitor our portfolio and forecast our margin
- Own the quantitative metrics computation to bring added-value to strategic decision makings (portfolio repricing) alongside Strategy and Finance teams
- Understand the margin and claims drivers on both gross and ceded business for repricing and offer guarantee adjustments (claims analytics)
- Contribute to the reinsurance plans and support the renewal strategy in liaison with the Risk team
- Support entities in new countries to define and build their own portfolio monitoring and forecasts
⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️
You would be a good fit if you:
- Have at least 2 years of experience in insurance and portfolio monitoring
- Are fluent in English and French
- Are a master of portfolio analytics and forecasts at the micro level
- Are comfortable with SQL and ideally in R or Python
- Are analytical and structured, with a fact-based decision-making style
- Are willing to deeply change the insurance industry and challenge the status quo
For this role we are looking to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
- Location: You must be legally eligible to work from France.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work #LI-DNP
Location: Berlin
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Principal Account Manager
at Via, you will be the face and voice of Via for our DACH partners, both internally and externally. You'll build genuine, durable relationships with the cities, counties and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio, on a team of talented, collaborative people passionate about making a
real impact
for those who depend on public transit every day.
What You’ll Do:
Own the success of transportation systems across your partner cities, serving as the primary point of contact for executive city and agency leadership
Drive revenue growth across your portfolio: securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakeholders to grow the business year-on-year
Act as a trusted advisor to partners, translating their needs into concrete service improvements using Via's full platform –
on-demand
,
paratransit
,
Citymapper
, and more – to make the case for better transit
Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services
Who You Are:
7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
Fluency in German (C2 or native-level) and English is required; additional languages are a plus
What We Offer:
Base salary range: €110-125k, plus variable pay and equity as part of a total compensation package
Company pension scheme (bAV) with a 20% employer contribution
Urban Sports Club membership
30 vacation days a year
Weekly team lunch and breakfast
A hybrid work and a lovely office situated in the heart of Berlin, in Mitte
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: Minsk; Warsaw; Tbilisi; Chișinău
Workplace: hybrid
We are looking for a Senior/Lead Java Software Engineer to join our team!
You will work with engineering teams across Europe and the USA on one of our flagship products – Net2Phone Cloud Contact Center, a rapidly growing cloud communications platform serving businesses worldwide.
At this position you will:
Take responsibility for the full software development lifecycle, from understanding business requirements through coding, deployment, and maintenance.
Collaborate with business stakeholders and actively participate in product planning and sprint backlog meetings.
Work on high-performing, scalable, resilient web-based applications and services.
Develop and maintain technical design, architecture, and troubleshooting documentation.
Demonstrate a technology-agnostic mindset and continuously explore new technologies and approaches.
We want you to have:
5+ years of production experience with Java.
Strong hands-on experience with
Java and Spring Framework
(Spring Boot, Spring Data).
Strong experience with
microservices architecture.
Experience with
CI/CD tools
such as GitHub Actions, Jenkins, ArgoCD, and Maven.
Proficiency with relational databases, particularly
MySQL
, including schema design, migrations, and query optimization.
Good English level – B2 or higher.
It would be a nice bonus:
Experience with
Google Cloud Platform (GCP).
Experience with MongoDB.
Experience with infrastructure-as-code and cloud provisioning tools such as CDKTF or AWS CDK.
We offer you:
Remote work as a B2B contractor or hybrid full-time employment in Belarus and Moldova.
Really good hardware.
An exciting and challenging job with talented people around.
Great learning and growth opportunities.
Compensation for professional training, seminars, and conferences.
First-class English lessons.
Additional benefits and perks for Minsk and Chisinau office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Net2Phone is a rapidly growing global provider of unified cloud communications solutions. It solves the problem of cost optimization for businesses in more than 50 countries, providing them with high-quality VoIP services. Net2Phone provides businesses with an integrated communications suite featuring powerful collaboration tools such as voice, messaging, chat, and unlimited domestic and international calling to 23+ countries.
The product was named ‘VoIP Supplier of the Year’ by the Telecom Consulting Group in 2018.
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
We are seeking a
Network Security Engineer
to join the network security team to ensure that our infrastructure and networks are properly protected. They will design, coordinate and implement security controls, audit configurations, and design networks in a hybrid compute environment. A successful candidate will have an attention to detail, the ability to understand what impacts their changes have on the network and relevant associated services.
What you’ll be doing:
Collaborate with cross-functional security, technology, and trading teams to design and deploy innovative solutions that enhance both system integrity and trading performance.
Actively contribute to the design, implementation, and maintenance of mission-critical trading infrastructure that drives resilient and scalable market operations.
Implement robust strategies to reduce network risks by leveraging micro-segmentation, port-based security, and other innovative methods.
Evaluate, diagnose, and implement effective network security solutions such as firewalls, network detect and response, intrusion prevention systems (IPS), and VPN concentrators to improve our network security and ensure reliable remote access.
Leverage automation, AI, and other emerging and innovative technologies to continuously enhance our ability to detect and respond to security events.
Perform in-depth analysis of network packet captures to investigate security incidents and identify areas for improvement.
Continuously seek opportunities to automate tasks and streamline security operations for improved efficiency and effectiveness.
What we’re looking for:
You are passionate about network security
You are a network security engineer who thrives on designing, implementing, and supporting cutting-edge security systems that keep our network safe from emerging threats.
You are able to get your hands dirty with hands-on experience in firewalls, client VPNs, SASE, NDR, and IDS solutions.
You enjoy scripting and coding to automate processes and reduce repetitive work
You have a solid understanding of TCP, UDP, IP, the OSI Model, and Layer 1/2/3 principles.
You are a dedicated professional who isn’t afraid of stepping up for on-call duties—even if it means working nights or weekends
You are someone that continuously seeking innovative improvements to drive high-quality, state-of-the-art, and effective security solutions.
You are an effective communicator, able to translate complex technical insights into clear, actionable strategies that resonate with cross-functional teams.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-MM1
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking a Platform Hardware Security Engineer to design and implement security architectures for bare-metal infrastructure. You'll work with teams across Anthropic to build firmware, bootloaders, operating systems, and attestation systems to ensure the integrity of our infrastructure from the ground up.
This role requires expertise in low-level systems security and the ability to architect solutions that balance security requirements with the performance demands of training AI models across our massive fleet.
Key responsibilities
Design and implement secure boot chains from firmware through OS initialization for diverse hardware platforms (CPUs, BMCs, switches, peripherals, and embedded microcontrollers)
Architect attestation systems that provide cryptographic proof of system state from hardware root of trust through application layer
Develop measured boot implementations and runtime integrity monitoring
Create reference architectures and security requirements for bare-metal deployments
Integrate security controls with infrastructure teams without impacting training performance
Prototype and validate security mechanisms before production deployment
Conduct firmware vulnerability assessments and penetration testing
Build firmware analysis pipelines for continuous security monitoring
Document security architectures and maintain threat models
Collaborate with software and hardware vendors to ensure security capabilities meet our requirements
Minimum qualifications
Hands-on experience with secure boot, measured boot, and attestation technologies (TPM, Intel TXT, AMD SEV, ARM TrustZone)
Strong understanding of cryptographic protocols and hardware security modules
Experience with UEFI/BIOS or embedded firmware security, bootloader hardening, and chain of trust implementation
Proficiency in low-level programming (C, Rust, Assembly) and systems programming
Knowledge of firmware vulnerability assessment and threat modeling
Track record of designing security architectures for complex, distributed systems
Experience with supply chain security
Ability to work effectively across hardware and software boundaries
Knowledge of NIST firmware security guidelines and hardware security frameworks
Preferred qualifications
8+ years of experience in systems security, with at least 5 years focused on firmware and hardware security (firmware, bootloaders, and OS-level security)
Experience with confidential computing technologies and hardware-based TEEs
Knowledge of SLSA framework and software supply chain security standards
Experience securing large-scale HPC or cloud infrastructure
Contributions to open-source security projects (coreboot, CHIPSEC, etc.)
Background in formal verification or security proof techniques
Experience with silicon root of trust implementations
Experience working with building foundational technical designs, operational leadership, and vendor collaboration
Previous work with AI/ML infrastructure security
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Design is core to how we build products at Ramp. We're hiring a recruiter to help shape the team that will be responsible for it.
You'll partner with design leadership to hire across Product Design, Design Engineering, and Brand Design. You'll lead searches from inception to close, helping teams identify, assess, and hire exceptional designers.
The best designers are rarely on the market. A big part of the job is fostering relationships before someone starts their job search: through events, referrals, and ongoing engagement with the design community. You'll help Ramp stay connected to talent and cultivate the networks that drive future hiring.
WHAT YOU’LL DO
- Own full-cycle recruiting across Product Design, Design Engineering, and Brand Design
- Partner with design leadership to define hiring needs, align on candidate profiles, and calibrate talent across a range of design disciplines
- Identify and engage talent through X, portfolio sites, and other industry channels
- Build relationships with designers through referrals, events, and ongoing engagement with the design community
- Partner with our Design Program Manager and design team to strengthen Ramp's presence in the industry
- Improve how we hire by refining processes, leveraging new tools, and raising the quality of design recruiting at Ramp
WHAT WE’RE LOOKING FOR
- 5+ years of recruiting or sourcing experience, including experience hiring for Design roles
- Strong understanding of what differentiates great design talent
- Exceptional relationship-building skills and a track record of earning trust with candidates, hiring managers, and senior leaders
- Strong judgment, attention to detail, and operational rigor
- An experimental mindset and a willingness to try new approaches to find, engage, and hire great talent
- Experience using AI throughout the recruiting workflow to improve sourcing, candidate engagement, and execution
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
Join a team that builds robust, real-time distributed systems for a cutting-edge database. We care about performance, reliability, scalability, and most of all learning and having fun together. Whether you’re a seasoned coder or just getting started, if you’re passionate about technology and eager to learn, you’ll fit right in.
Who we are:
- We show up to work, ready to collaborate and build technologies that make a difference, with people who genuinely care.
- We chase improvements such as tail latencies, bytes throughput, cache hit rate, and operational cost efficiency.
- We believe learning is ongoing and that even the most complex problems can have simple solutions.
What You’ll Do:
- Collaborate with teammates to design and build database features that power AI applications.
- Learn how to tune performance and support reliability in distributed systems (don’t worry, we’ll guide you).
- Help Pinecone run smoothly on popular cloud providers.
- Take ownership of your work and grow your skills every day.
- Have fun.
Who You Are:
- 5+ years of work experience - programming in Rust, Go, C++, or a comparable language.
- You’re genuinely curious about distributed systems and eager to dive deep into technical challenges.
- You approach problems with creativity and persistence, and you’re comfortable asking thoughtful questions or seeking feedback.
- You’re excited to learn, value constructive feedback, and appreciate mentorship.
Bonus Points:
- You have hands-on experience with cloud platforms (AWS, GCP, Azure) or have demonstrated an ability to pick up new tools quickly.
- You’re comfortable thinking in async or multi-threaded environments, or can show you’re ready to learn.
- You’ve explored performance tools or have a track record of optimizing code for speed, reliability, or efficiency.
Perks & Benefits:
- Comprehensive health coverage (medical, dental, vision, and mental health resources)
- 401(k) plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual company retreat
- WFH equipment stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: Porto, Porto, Portugal
Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Please send your resume in English only.
As the
Senior Executive Assistant
to the Founder of Constructor Group, you will play a critical role in supporting a dynamic and fast-paced executive office. This is a high-exposure position requiring exceptional organisational, project, and time-management skills. You will be responsible for handling a wide range of administrative, logistical, and scheduling tasks for
the CEO and, on occasion, his family.
This role is ideal for individuals who thrive in demanding environments, are proactive problem-solvers, and are committed to delivering excellence in executive support. The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure.
More about the CEO
Serg Bell
.
Duties and Responsibilities:
Provide high-level administrative support, including
managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials
.
Coordinate and manage the CEO's
personal
and
professional logistics
, including travel arrangements, event support, and
last-minute requests.
Proactively anticipate executive needs and address them independently and efficiently.
Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment.
Maintain strict confidentiality and discretion in handling sensitive information.
Exhibit a high level of professionalism and service orientation in all communications and interactions.
Possess
excellent written and verbal communication skills in English.
Be available on-demand (24/7 availability as needed, including across time zones).
Manage competing deadlines with strong organizational and multitasking abilities.
Travel Requirements
Primary operational hubs:
Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia)
Frequent international travel required; ability to relocate or spend extended periods in key hubs.
Valid passport and readiness to travel on short notice
for business or family support.
Additional Qualifications
Fluent English (spoken and written); additional languages an advantage.
Proven experience in managing executive operations, teams, or private offices at a top-tier level.
High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants).
Able to pass comprehensive background checks (criminal, psychological, and substance screening).
Compensation & Contract
Competitive, performance-based compensation with relocation support if required.
Designed for ambitious professionals motivated by excellence, precision, and impact.
The role offers continuous growth, global exposure, and a front-row seat to the execution of complex, high-stakes projects.
In this role, “good” is not enough.
We are looking for someone who operates at a “great” level — consistently, calmly, and with care — because that difference defines the success of everything around the CEO.
What We Offer
💻 Choice of work equipment (e.g., laptop, monitor, etc.)
🇬🇧 English classes (iTalki – $130 monthly)
⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
👶 Newborn bonus (€500 per child)
🧠 Patent remuneration
🌴 Paid leave
🧑💻 Remote work in locations without our offices
Hybrid work in locations with offices (2 days in-office, 3 days remote)
Constructor
fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Location: Barcelona, Barcelona, Spain
Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Please send your resume in English only.
As the
Senior Executive Assistant
to the Founder of Constructor Group, you will play a critical role in supporting a dynamic and fast-paced executive office. This is a high-exposure position requiring exceptional organisational, project, and time-management skills. You will be responsible for handling a wide range of administrative, logistical, and scheduling tasks for
the CEO and, on occasion, his family.
This role is ideal for individuals who thrive in demanding environments, are proactive problem-solvers, and are committed to delivering excellence in executive support. The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure.
More about the CEO
Serg Bell
.
Duties and Responsibilities:
Provide high-level administrative support, including
managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials
.
Coordinate and manage the CEO's
personal
and
professional logistics
, including travel arrangements, event support, and
last-minute requests.
Proactively anticipate executive needs and address them independently and efficiently.
Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment.
Maintain strict confidentiality and discretion in handling sensitive information.
Exhibit a high level of professionalism and service orientation in all communications and interactions.
Possess
excellent written and verbal communication skills in English.
Be available on-demand (24/7 availability as needed, including across time zones).
Manage competing deadlines with strong organizational and multitasking abilities.
Travel Requirements
Primary operational hubs:
Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia)
Frequent international travel required; ability to relocate or spend extended periods in key hubs.
Valid passport and readiness to travel on short notice
for business or family support.
Additional Qualifications
Fluent English (spoken and written); additional languages an advantage.
Proven experience in managing executive operations, teams, or private offices at a top-tier level.
High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants).
Able to pass comprehensive background checks (criminal, psychological, and substance screening).
Compensation & Contract
Competitive, performance-based compensation with relocation support if required.
Designed for ambitious professionals motivated by excellence, precision, and impact.
The role offers continuous growth, global exposure, and a front-row seat to the execution of complex, high-stakes projects.
In this role, “good” is not enough.
We are looking for someone who operates at a “great” level — consistently, calmly, and with care — because that difference defines the success of everything around the CEO.
What We Offer
💻 Choice of work equipment (e.g., laptop, monitor, etc.)
🇬🇧 English classes (iTalki – $130 monthly)
⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
👶 Newborn bonus (€500 per child)
🧠 Patent remuneration
🌴 Paid leave
🧑💻 Remote work in locations without our offices
Hybrid work in locations with offices (2 days in-office, 3 days remote)
Constructor
fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Location: Belgrade, Serbia
Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Please send your resume in English only.
As the
Senior Executive Assistant
to the Founder of Constructor Group, you will play a critical role in supporting a dynamic and fast-paced executive office. This is a high-exposure position requiring exceptional organisational, project, and time-management skills. You will be responsible for handling a wide range of administrative, logistical, and scheduling tasks for
the CEO and, on occasion, his family.
This role is ideal for individuals who thrive in demanding environments, are proactive problem-solvers, and are committed to delivering excellence in executive support. The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure.
More about the CEO
Serg Bell
.
Duties and Responsibilities:
Provide high-level administrative support, including
managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials
.
Coordinate and manage the CEO's
personal
and
professional logistics
, including travel arrangements, event support, and
last-minute requests.
Proactively anticipate executive needs and address them independently and efficiently.
Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment.
Maintain strict confidentiality and discretion in handling sensitive information.
Exhibit a high level of professionalism and service orientation in all communications and interactions.
Possess
excellent written and verbal communication skills in English.
Be available on-demand (24/7 availability as needed, including across time zones).
Manage competing deadlines with strong organizational and multitasking abilities.
Travel Requirements
Primary operational hubs:
Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia)
Frequent international travel required; ability to relocate or spend extended periods in key hubs.
Valid passport and readiness to travel on short notice
for business or family support.
Additional Qualifications
Fluent English (spoken and written); additional languages an advantage.
Proven experience in managing executive operations, teams, or private offices at a top-tier level.
High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants).
Able to pass comprehensive background checks (criminal, psychological, and substance screening).
Compensation & Contract
Competitive, performance-based compensation with relocation support if required.
Designed for ambitious professionals motivated by excellence, precision, and impact.
The role offers continuous growth, global exposure, and a front-row seat to the execution of complex, high-stakes projects.
In this role, “good” is not enough.
We are looking for someone who operates at a “great” level — consistently, calmly, and with care — because that difference defines the success of everything around the CEO.
What We Offer
💻 Choice of work equipment (e.g., laptop, monitor, etc.)
🇬🇧 English classes (iTalki – $130 monthly)
⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
👶 Newborn bonus (€500 per child)
🧠 Patent remuneration
🌴 Paid leave
🧑💻 Remote work in locations without our offices
Hybrid work in locations with offices (2 days in-office, 3 days remote)
Constructor
fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Location: Sofia, Bulgaria
Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Please send your resume in English only.
As the
Senior Executive Assistant
to the Founder of Constructor Group, you will play a critical role in supporting a dynamic and fast-paced executive office. This is a high-exposure position requiring exceptional organisational, project, and time-management skills. You will be responsible for handling a wide range of administrative, logistical, and scheduling tasks for
the CEO and, on occasion, his family.
This role is ideal for individuals who thrive in demanding environments, are proactive problem-solvers, and are committed to delivering excellence in executive support. The ideal candidate is highly organized, discreet, detail-oriented, and capable of independently managing multiple priorities with flexibility and composure.
More about the CEO
Serg Bell
.
Duties and Responsibilities:
Provide high-level administrative support, including
managing complex calendars, scheduling meetings, organizing travel, and preparing briefings and materials
.
Coordinate and manage the CEO's
personal
and
professional logistics
, including travel arrangements, event support, and
last-minute requests.
Proactively anticipate executive needs and address them independently and efficiently.
Demonstrate impeccable attention to detail and the ability to prioritize tasks effectively in a fast-moving environment.
Maintain strict confidentiality and discretion in handling sensitive information.
Exhibit a high level of professionalism and service orientation in all communications and interactions.
Possess
excellent written and verbal communication skills in English.
Be available on-demand (24/7 availability as needed, including across time zones).
Manage competing deadlines with strong organizational and multitasking abilities.
Travel Requirements
Primary operational hubs:
Germany (Bremen), Turkey (Bodrum), Bulgaria (Sofia)
Frequent international travel required; ability to relocate or spend extended periods in key hubs.
Valid passport and readiness to travel on short notice
for business or family support.
Additional Qualifications
Fluent English (spoken and written); additional languages an advantage.
Proven experience in managing executive operations, teams, or private offices at a top-tier level.
High digital literacy (MS Outlook, productivity tools, task-tracking systems, AI assistants).
Able to pass comprehensive background checks (criminal, psychological, and substance screening).
Compensation & Contract
Competitive, performance-based compensation with relocation support if required.
Designed for ambitious professionals motivated by excellence, precision, and impact.
The role offers continuous growth, global exposure, and a front-row seat to the execution of complex, high-stakes projects.
In this role, “good” is not enough.
We are looking for someone who operates at a “great” level — consistently, calmly, and with care — because that difference defines the success of everything around the CEO.
What We Offer
💻 Choice of work equipment (e.g., laptop, monitor, etc.)
🇬🇧 English classes (iTalki – $130 monthly)
⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00)
👶 Newborn bonus (€500 per child)
🧠 Patent remuneration
🌴 Paid leave
🧑💻 Remote work in locations without our offices
Hybrid work in locations with offices (2 days in-office, 3 days remote)
Constructor
fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
leadГеография найма не уточнена
seniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридГеография найма не уточнена
Berlin
ГибридleadMinsk; Warsaw; Tbilisi; Chișinău
London
ГибридNew York
ГибридSan Francisco
San Francisco, CA | New York City, NY | Seattle, WA
ГибридleadNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ГибридseniorNew York City
seniorPorto, Porto, Portugal; Be available on-demand (24/7 availability as needed, including across time zones); Competitive, performance-based compensation with relocation support if required; We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds
seniorBarcelona, Barcelona, Spain; Be available on-demand (24/7 availability as needed, including across time zones); Competitive, performance-based compensation with relocation support if required; We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds
seniorBelgrade, Serbia; Be available on-demand (24/7 availability as needed, including across time zones); Competitive, performance-based compensation with relocation support if required; We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds
seniorSofia, Bulgaria; Be available on-demand (24/7 availability as needed, including across time zones); Competitive, performance-based compensation with relocation support if required; We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds