Задачи:
— На начальном этапе необходимо решить стабилизационные задачи и задачи на развитие из разных направлений проекта.
— В дальнейшем предстоит заниматься развитием и поддержкой компонентов проекта, включая реализацию новых протоколов, поддержку аппаратной платформы, доработку внутрисистемных процессов и развитие функций интерфейсов управления.
— Контроль за разработкой осуществляется командой и отделом тестирования.
Требования:
— Знание структур данных и алгоритмов.
— Владение языком программирования C на уровне не ниже middle.
— Опыт разработки многопоточных и сетевых приложений на C.
— Опыт работы с ОС Linux на уровне пользователя.
— Умение читать и писать скрипты для утилиты make.
— Опыт работы с GIT.
— Понимание принципов работы L3 и L2 сетей.
— Опыт работы в команде.
— Навыки разбивки задач на подзадачи, чтения чужого кода и проведения code-review.
— Умение документировать результаты работы.
Будет плюсом:
— Владение Bash, Expect, Python, Java/Scala, C++, Qt.
— Знание и опыт использования XML, JSON, YANG.
— Знание Docker.
— Опыт использования GDB для отладки.
— Понимание принципов работы аппаратных средств вычислительных систем.
— Опыт разработки модулей и подсистем ядра Linux.
— Опыт работы с активным сетевым оборудованием.
— Опыт проектирования высоконагруженных систем.
Условия:
— Использование статического анализа кода, Code Review, Docker, Gitlab, Redmine, Jenkins.
— Работа в компании с более чем 2000 сотрудниками.
— Официальное трудоустройство с первого рабочего дня.
— Релокационный пакет для иногородних.
— Наставничество и обучение для новых сотрудников.
— Кабинеты на десяток человек, чайные, кухоньки, столовые.
— Расположение офиса на границе Соснового бора с возможностью прогулок и занятий спортом.
— Собственный служебный транспорт.
— Возможность посещать митапы и IT конференции с компенсацией затрат.
— Корпоративные тренажерные залы и скидки на фитнес.
— Возможности карьерного роста от джуниора до руководителя группы или направления.
middleНовосибирск; Постоянно растущий пул потенциальных клиентов, так же новые проекты текущих клиентов, а так же мировые тенденции развития сетей требуют увеличения функциональных возможностей устройств, поэтому проект находится в постоянном развитии как в программной, так и в аппаратной части; Иногородним кандидатам предлагаем релокационный пакет
Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
At Rohlik Group, we are changing how people eat and live — delivering fresh, high-quality groceries to millions of customers across Europe. To fuel this growth, we need sharp financial insights, strong planning, and smart decision support.
We’re looking for a Manager FP&A who can turn complex data into clear stories for senior leadership and investors — helping us scale efficiently and sustainably.
This is a hands-on Individual Contributor role for someone who enjoys working with large data sets, building analytical models and taking ownership of key FP&A workstreams.
WHY THIS ROLE IS EXCITING
- You will support decision-making at the highest level — working closely with the Regional Head of FP&A, Group CFO, Executive Board and investors.
- You will own key FP&A workstreams with a high degree of independence and visible business impact.
- Your work will go far beyond reporting — you will help shape strategic decisions and long-term financial direction.
- You will work across multiple markets and gain broad exposure to the financial performance of the Group.
- Rohlik is an AI-first company, and you will have the opportunity to help modernise how FP&A works through automation and smarter tools.
WHAT YOU WILL OWN AND DELIVER
- Partner with the Regional Head of FP&A and Group CFO on forecasting, budgeting, long-term planning and Business Reviews (WBR/MBR/QBR)
- Consolidate management accounts and support alignment with IFRS standards
- Build and maintain dashboards, financial models and running P&L
- Prepare Board and investor materials, including financial tables, commentary and key insights
- Challenge and support country finance teams, ensuring plans and forecasts are realistic and aligned with Group priorities
- Develop scenario analyses and business cases for strategic decisions and new initiatives
- Own the FP&A timetable and ensure timely, high-quality submissions across markets
- Identify opportunities to automate, simplify and improve FP&A processes
Success in this role means bringing data to life — turning numbers into clear decisions that help Rohlik grow efficiently and sustainably.
WHAT WE ARE LOOKING FOR
- 5+ years of experience in finance, consulting or a similar analytical environment
- Strong financial modelling and scenario planning skills
- Ability to extract meaningful insights from large and complex data sets
- Experience with Excel, Tableau, NetSuite, DataRails or similar tools
- Excellent analytical, communication and presentation skills
- High attention to detail, strong ownership and the ability to manage multiple priorities
- Confidence working independently in a fast-changing environment
- Fluent English, spoken and written
- Experience with automation, AI-driven analytics or modern finance tools is a strong advantage
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
Location: Remote - Canada
Narvar
is Growing!
We're looking for a leader to own the machine learning systems behind post-purchase commerce — identity, fraud, and the intelligence layer that agentic AI runs on.
Hundreds of millions of consumers interact with Narvar every year, across 20B+ orders and 1,300+ retail brands. That data powers three systems:
Graphite
, our identity resolution engine that ties fragmented consumer data into a single verified identity across retailers;
IRIS
, our fraud and returns-abuse detection engine built on top of it.
You'll own the ML organization behind all of it — the models, the platform they run on, and the people who build them. This is a role for someone who wants a system with real consequences: fraud decisions that move retailer margin, identity resolution that agents make automated decisions on, and an adversary on the other side who adapts every quarter.
For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.
Day-to-day
Own the ML charter across identity resolution, fraud and abuse detection, risk scoring, and consumer intelligence — strategy, roadmap, and delivery
Build and grow a high-performing, globally distributed team of ML engineers; hire, coach, and develop senior ICs and managers
Set the technical bar for how models get built, evaluated, deployed, and monitored — and hold the org to it
Push identity resolution coverage, precision, and profile classification accuracy against a measured, frozen-holdout baseline — not against vibes
Own IRIS model performance end-to-end: detection rate, false-positive rate, label quality, and the feedback loops that keep both honest as fraud patterns shift
Build the ML platform layer — feature stores, training pipelines, model registry, online serving, drift and performance monitoring — so model velocity isn't bottlenecked on infrastructure
Partner with the AI engineering team so identity and risk signals are first-class inputs to NAVI's agent decisions
Work directly with Product, Engineering, Security, and Customer Success to translate messy retailer problems into ML problems worth solving — and to say no to the ones that aren't
Own build-vs-buy and data-partner decisions (third-party identity data, enrichment providers), including the economics
Communicate model performance, risk, and tradeoffs credibly to executives, retailers, and the board
What We're Looking For
We care more about
judgment and ownership
than credentials.
You're likely a strong fit if you:
Have 12+ years in engineering with 5+ years managing ML or data teams, including managing managers or senior ICs
Are an engineer at heart — you can still read a training pipeline, review a feature spec, and tell when an eval is measuring the wrong thing
Have shipped ML systems that make consequential automated decisions in production, and have owned them after launch — drift, retraining, incidents, and all
Have deep experience with at least one of:
entity resolution / identity graphs
,
fraud and abuse detection
,
risk scoring
, or
anomaly detection at scale
Understand what makes ML different from software: labels are noisy and delayed, systems fail silently, offline metrics lie, and last quarter's model is fighting last quarter's adversary
Have opinions about evaluation — precision/recall tradeoffs on heavily imbalanced data, holdout hygiene, feedback loops where the model's own decisions contaminate future labels
Have built or scaled ML infrastructure: feature pipelines, training orchestration, online model serving with real latency budgets, monitoring and alerting
Are fluent in Python and comfortable in a modern data stack (Spark, Airflow or equivalent, streaming, cloud data warehouses — we run on GCP)
Have hired well, retained well, and can point to engineers whose careers got better on your watch
Excel in a fast-paced environment with a flat structure — you set direction by earning trust, not by mandate
Have a BS/MS in computer science, statistics, or an equivalent background
Bonus points
These aren't hard requirements, but strong indicators:
You've worked on identity resolution or graph systems against third-party consumer data (credit bureau, telecom, or similar), including the matching logic and confidence scoring underneath
You've operated adversarial ML systems where attackers actively adapt to your detection
You've built real-time inference paths where identity or risk has to be resolved inside a request budget
You've worked in retail, payments, fintech, insurance, or marketplace trust & safety
You've partnered closely with LLM/agent teams and understand how structured ML signals ground agentic decisions
You've navigated privacy, consent, and data-governance constraints on consumer identity data
You've done 0→1 — stood up a function, a platform, or a data partnership from nothing
You use modern tooling (including AI-assisted development workflows) to increase leverage, not outsource thinking
Why ML at Narvar?
Because the data is genuinely rare and the problems are genuinely hard.
The dataset is a moat.
Cross-retailer visibility across 20B+ orders means we can see coordinated fraud patterns no single retailer can — a returns abuser hitting five brands looks like a good customer at each one.
The problem is adversarial and unsolved.
Returns fraud and policy abuse are growing faster than retail itself, and the counterparty adapts. There is no off-the-shelf answer.
The stakes are measurable.
Fraud loss, false-positive cost, identity coverage, resolution rate. Not vanity metrics.
It feeds something bigger.
As AI shopping agents enter commerce, every agent will need a trust layer for returns, claims, and delivery promises. Identity and risk are that layer — and you'd own it.
The work is greenfield enough to matter.
Real-time resolution, cold-start modeling, historical backfill, new data partnerships — these are decisions still being made, not legacy you inherit.
Why Narvar (from an engineer's perspective)?
Real scale, real customers, real consequences
Startup-level ownership with platform-level impact
Teams that value thinking, judgment, and responsibility
Low ego, high trust, and room to do your best work
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across Canada. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Salary Range
$240,000
—
$260,000 CAD
Please read our
Privacy Policy
to learn what personal information we collect in connection with your job application, and how we may use and share it.
Location: Home-based, Mauritius
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Are you ready to be at the heart of a global fintech leader?
Checkout.com http://Checkout.com is seeking a forward-thinking and technically curious Operations Center Engineer I to join our cutting-edge Global Operations Center. This is not your typical support role. You will be a vital part of the team that ensures the stability, performance, and security of the core infrastructure that powers our global platform.
Forget waiting for things to break. As an Operations Center Engineer, you will proactively monitor our complex hybrid environment, identify potential issues before they impact our services, and contribute to the automation that keeps us running at peak performance. You will gain hands-on experience with industry-leading technologies like AWS, Cisco networking, and Terraform, making a tangible impact on a global scale. If you are a problem-solver with a passion for cloud and infrastructure technologies, we want you on our team.
What You Will Be Doing:
- Proactive Monitoring & Incident Management: Serve as a first responder for alerts from our sophisticated monitoring systems, analyzing and troubleshooting issues across our cloud (AWS) and on-premise (Cisco) infrastructure.
- Infrastructure Operations: Take ownership of incidents, working with senior engineers to resolve complex technical issues and prevent recurrence.
- Automation & Efficiency: Utilize and contribute to our Infrastructure-as-Code practices, with opportunities to work with tools like Terraform to automate responses and deployments.
- Collaborative Problem-Solving: Work closely with Engineering, Security, and Application Support teams to ensure swift resolution of any service-impacting events.
- Process Improvement: Adhere to and help refine our ITSM and operational processes, ensuring we maintain the highest standards of service delivery and availability within our SLAs.
- Global Impact: Communicate effectively with stakeholders across the business during incidents and provide clear, concise updates.
About You:
- A degree in IT, Computer Science, Engineering, or a related field is a strong asset.
- While we welcome promising fresh graduates, 1-2 years of experience in a Systems, Network, Security, or NOC role would be an advantage.
- Foundational knowledge of cloud technologies is essential; hands-on experience or certifications in AWS are highly desirable.
- Familiarity with Cisco environments is a plus.
- Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform.
- Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus, Nagios) and their role in a proactive operational environment.
- Excellent troubleshooting skills across Windows and Mac OS environments.
- A collaborative, can-do attitude with strong communication skills and the ability to perform under pressure.
- A deep-seated curiosity and eagerness to learn and grow in a fast-paced, global technology company.
- Flexibility to work on a 24/7 shift rotation, including weekends and public holidays, to ensure continuous global operations.
Join us at Checkout.com http://Checkout.com to build the future of commerce. If you are ready to launch your career in a forward-looking operational role and move beyond traditional support, apply now!
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Senior Compliance Officer to build and run our global derivatives trade and transaction reporting function. The function covers CFTC swap data reporting under Part 45, EU transaction reporting under MiFIR, EU derivatives reporting under EMIR, UK MiFIR and UK EMIR, and ASIC derivative transaction reporting across multiple OKX entities and a growing derivatives product set. These regimes have different scopes, reporting parties, data requirements and destinations. You will determine how they apply to OKX’s activities and help build a reliable process for meeting each obligation.
Most of the work is data and judgment: deciding what is reportable, by which entity, and to whom, then making sure the right trade and lifecycle data reaches the right swap data repository, trade repository, or regulator on time and reconciles to our trading records. You will own reporting scoping/eligibility, submission monitoring, and the controls that show our reports are complete, accurate, and timely.
This is a hands-on Compliance leadership role. You will work with Trading, Product, Engineering, Data, Legal, local Compliance teams and reporting providers, and you will lead regulatory change in this space. Responsibilities for source data, systems, submissions and remediation will be agreed across those teams; you will lead the compliance framework and stay close enough to the process to identify and proactively resolve problems. You will report to the Head of Markets and Product Compliance and support a central function that owns reporting interpretation, scoping, oversight, and remediation for every entity in scope.
What You’ll Be Doing
Interpret and apply derivatives and transaction reporting rules across global regimes, including CFTC Part 45, MiFIR Article 26, EMIR Article 9, UK MiFIR, UK EMIR, and the ASIC Derivative Transaction Rules (Reporting) 2024, exercising independent technical judgment, supported by Legal and outside counsel.
Own and maintain entity, product, and transaction-level reporting scoping and eligibility: which entity reports, which products and lifecycle events are in scope, which counterparty role triggers the obligation, and which repository or authority receives the report.
Oversee, support, and help maintain the daily reporting process. Monitor submissions against deadlines, including T+1 for MiFIR transaction reports, investigate rejections and breaks, and track each one to resolution.
Reconcile reported activity to trading records and repository data, and coordinate corrections and back-reporting with the teams that own the relevant systems and data.
Define and maintain the reporting data specification with Engineering and Data, including field-level mapping, reference data such as LEIs, UTIs, UPIs, and ISINs, and the validation rules applied before submission.
Build and run the control framework: completeness, accuracy, and timeliness checks, exception management, management information, and records that hold up to regulator and audit review.
Drive reporting readiness and remediation. Assess new derivatives products, new entities, and regulatory changes, identify control gaps, agree on owners and deadlines across Compliance, Operations, Product, and Engineering, and track delivery.
Escalate material issues. Assess the impact of reporting errors, escalate to senior management, and support notifications to regulators where required.
Manage relationships with swap data repositories, trade repositories, approved reporting mechanisms, and reporting vendors, including onboarding, testing, and service issues.
Hands-on leader. Build a small team, and coordinate with and train local compliance leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support regulator inquiries with complete, reproducible records.
What We Look For In You
A degree in finance, economics, law, data science, or computer science, or an equivalent professional qualification
7+ years in trade reporting, transaction reporting, or regulatory reporting at an exchange, broker, bank, trading firm, fintech, or digital asset platform
Deep working knowledge of at least two of the following regimes: CFTC swap data reporting, MiFIR transaction reporting, EMIR, UK MiFIR, UK EMIR, and ASIC derivative transaction reporting. Hands-on experience with both a US and a European regime is strongly preferred.
A sound understanding of derivatives trade lifecycles and the data needed to report executions, changes, terminations and, where applicable, valuations and collateral.
The ability to interrogate large datasets, investigate reporting breaks and explain clear requirements to engineers and other business partners. SQL or comparable data analysis skills are highly desirable.
Experience building or improving a reporting framework, including procedures, reconciliations, exception management and evidence that can withstand regulatory or audit scrutiny; this may include remediating historical reporting errors, including back-reporting.
The judgment to make proportionate risk decisions, escalate material issues and lead delivery across teams without relying on a single team to own every part of the reporting process.
Experience with digital asset derivatives, such as perpetual futures and options, and how they map to reporting product classifications
Nice to Haves
Experience leading a regulatory reporting change program, such as EMIR Refit, UK EMIR Refit, the CFTC reporting rewrite, or the ASIC 2024 rules.
Familiarity with ISO 20022 XML reporting formats.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
WHAT YOU'LL ACHIEVE
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
- Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Americas Remote
About
Customer.io
Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi! I’m Lauren, Senior Manager of Customer Success at
Customer.io
. I’m looking for a
Senior Customer Success Manager, Strategic
to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way.
What we value
Customer outcomes first: you connect what a customer does in
Customer.io
to the goals their business is trying to reach
Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence
Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need
Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers
Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head
What you’ll do
Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success
Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book
Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals
Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders
Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker
Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations
Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year
Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org
What we’re looking for
Based in the U.S. or Canada, and open to travel
5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts
Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers
Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews
Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question
Influence across teams, with a track record of getting colleagues to focus on customer needs
Enthusiasm for AI and the urgency to keep learning new functionality as it ships
Bonus points!
Background in martech, CDPs, or messaging platforms
Spanish language skills
Experience running client onsites
Compensation & Benefits
We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment.
In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Here's what you can expect from our hiring process:
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60-minute Case Study Review with the Hiring Manager and potential team members
Final 30-minute video call with Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Mid-Market SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU'LL ACHIEVE
- Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed
- Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer
- Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline
- Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path
- Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion
- Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption
SKILLS YOU'LL NEED TO BRING
- Experience selling technical products to technical buyers
- Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room
- Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans
- Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles
- You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems
- You’re obsessed with AI, constantly building with the newest tools & learning new ways of working
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software
- Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Commercial SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU'LL ACHIEVE
- Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed
- Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer
- Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline
- Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path
- Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion
- Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption
SKILLS YOU'LL NEED TO BRING
- Experience selling technical products to technical buyers
- Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room
- Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans
- Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles
- You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems
- You’re obsessed with AI, constantly building with the newest tools & learning new ways of working
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software
- Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Quality Reviews
– Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads.
Stakeholder Collaboration
– Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management.
Quality Calibration & Internal QA Meetings
– Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity.
Performance Monitoring & Reporting
– Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making.
Coaching & Quality Improvement
– Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time.
Policy & Process Compliance
– Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews.
Continuous Improvement & QA Framework
– Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives.
AML
Projects & Program Enhancements
– Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness.
Ad Hoc Responsibilities
– Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage
5-7 years of experience in a compliance, legal or regulatory role within financial services, fintech is required
Prior experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards
Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis
High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation
Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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OKX
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Location: Manila, Philippines
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
Turn up the volume on your career
Spotify is where culture happens. Every day, hundreds of millions of people use us to find the songs that define their year, the podcasts they can’t stop talking about, and the audiobooks that fill their commute. Advertisers want to be part of those moments, and you’ll show them how.
As a Senior Client Partner, you’ll be Spotify’s senior commercial voice in the Philippines. Based in Manila on a hybrid basis (three days a week in the office), you’ll own relationships with the country’s most ambitious brands and media agencies. You’ll bring them bold ideas, and turn those ideas into revenue and results you can point to.
What you will be doing:
Own your portfolio.
Grow a book of leading advertisers and media agencies, and make Spotify a must-have in their media plans.
Sell the Spotify story.
Match audio, video, and podcast advertising solutions to the brief, and sell with ideas, not rate cards.
Win big.
Prospect, pitch, and close high-value deals with brands and media agencies. Your agency relationships will open doors, and your instincts will win the room.
Be the go-to expert.
Speak fluently about agency dynamics, campaign buying, digital media planning, and pricing models.
Understand what success looks like.
Dig into clients’ objectives and KPIs, then bring solutions that deliver.
Deliver against your targets.
Consistently achieve ambitious sales targets and give advertisers an experience they’ll talk about.
Launch with the best
. Work hand in hand with Client Solutions Managers so every campaign starts strong.
Stay in tune with the market.
Track competitors and new launches, and show up at the events that matter.
Forecast with confidence.
Keep weekly, monthly, and annual projections accurate and honest.
Fix things fast.
Resolve client issues with tact and help make sure they don’t repeat.
What will make you successful in this role:
A proven sales track record.
You win and grow large, strategic accounts, and you have the numbers to prove it.
A strong local agency network.
You have credibility and relationships at planning and buying level across the Philippines’ media agencies.
Deep digital media expertise.
You know media planning and buying, programmatic and ad tech, and the major platforms and players.
Commercial and negotiation skills.
You carry direct revenue responsibility and thrive on it.
Consultative instincts.
You bring a point of view, not just a product.
Operational discipline.
Your CRM and pipeline are always current.
Project management skills.
You can run several deals at once without losing a beat.
Analytical skills.
You turn data into insights that win deals.
Presentation skills.
Your pitches are sharp, memorable, and concise.
Local market knowledge.
You have a deep understanding of the Philippines’ advertiser landscape.
A positive attitude and a drive to go further.
Why Join Aleph:
Impact:
Be the senior commercial voice for Spotify Advertising in the Philippines, shaping how leading brands and agencies use audio, video, and podcasts.
Growth:
Join as digital advertising grows to roughly 60% of Philippine ad spend, with a senior seat and direct ownership of revenue.
Team culture:
Work hand in hand with Client Solutions Managers, in a team that values honest forecasting, quick problem-solving, and sharing ideas.
Market context:
Audio is a growing part of the media plan in a market where advertisers are tightening return-on-spend expectations, so consultative sellers who connect ideas to outcomes stand out.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry helps over 4 million developers understand and resolve issues in their applications. Behind every error, performance trace, replay, and log is a large-scale data platform responsible for storing, querying, and analyzing massive volumes of telemetry data.
We're looking for an Engineering Manager to lead our Events Analytics Platform (EAP) team, which builds and operates the distributed data systems powering Sentry's products. The team manages petabytes of data and develops high-performance analytical infrastructure using technologies like ClickHouse, enabling fast, complex queries across billions of records.
As Sentry grows, so do the technical challenges. The team is evolving its storage and query infrastructure to support increasing data volumes, more complex analytical workloads, and unified access to different types of telemetry data. EAP also provides the data foundation for Seer, Sentry's AI-powered debugging agent, enabling AI systems to access the production context needed to investigate and resolve issues.
In this role, you'll lead a team of engineers tackling complex distributed systems challenges while balancing architectural improvements with the reliability and performance of production systems. You'll bring strong technical judgment, guide engineering decisions, and work closely with product engineering teams to build capabilities that directly impact the developer experience.
This is an opportunity to lead a critical part of Sentry's infrastructure, solve challenging problems at scale, and shape how developers and AI-powered tools interact with application data.
WHAT YOU'LL DO
- Lead and develop a team of engineers working on large-scale distributed data systems, fostering technical excellence, ownership, collaboration, and professional growth.
- Drive technical execution and architectural decisions across EAP's storage and query infrastructure, balancing scalability, reliability, performance, and long-term maintainability.
- Build and evolve analytical data systems supporting complex queries, high-throughput workloads, and efficient access to petabytes of event data.
- Guide the evolution of EAP's architecture, including query optimization, storage and compute separation, and the unification of different event types into a common analytical platform.
- Own the operational health of the platform, leading efforts to improve reliability, troubleshoot production issues, manage incidents, and address scaling challenges.
- Partner with product engineering teams to understand their technical requirements, make informed tradeoffs, and deliver platform capabilities that support new product experiences.
- Support Sentry's AI-powered capabilities by ensuring the platform efficiently serves the analytical workloads and production context required by Seer and other AI-driven experiences.
- Set clear priorities and drive projects from design through production, helping the team execute effectively while managing competing technical and product needs.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy leading engineers while staying closely involved in technical discussions, architecture, and complex problem-solving.
- Get excited about building and operating large-scale distributed systems where performance, reliability, and efficiency matter.
- Have a strong interest in analytical databases, storage engines, query systems, and the engineering challenges behind processing massive volumes of data.
- Like working through difficult technical tradeoffs and turning ambiguous requirements into practical engineering solutions.
- Take pride in building reliable production systems, understanding how they behave under load, and continuously improving their performance.
- Enjoy collaborating with product engineering teams and understanding how infrastructure decisions influence the end-user experience.
- Want to lead a team whose work directly supports Sentry's core products and growing AI-powered capabilities.
QUALIFICATIONS
- Significant professional software engineering experience, including experience managing and developing engineers, leading technical projects, and driving engineering execution.
- Strong technical background in distributed systems, data infrastructure, analytical databases, or large-scale backend systems.
- Hands-on experience building, scaling, or operating complex data-intensive systems, with depth in at least one of the following:
- Analytical database infrastructure: Operating, scaling, optimizing, or maintaining OLAP systems such as ClickHouse, Apache Pinot, Apache Druid, or similar technologies in production.
- Complex distributed data platforms: Designing and building sophisticated systems using analytical databases or distributed storage technologies as foundational components, with meaningful ownership of the underlying architecture, performance, and reliability.
- Experience making architectural decisions and technical tradeoffs involving system scalability, performance, reliability, or operational complexity.
- Demonstrated ownership of production systems, including troubleshooting, incident response, performance optimization, and operational improvements.
- Experience leading engineering projects from technical design through implementation, deployment, and ongoing operations.
- Strong communication and collaboration skills, including the ability to work with cross-functional stakeholders and translate technical requirements into actionable engineering priorities.
Bonus points for:
- Experience with ClickHouse, Pinot, Druid, or other column-oriented analytical databases.
- Experience with query optimization, analytical storage architecture, or high-throughput data processing.
- Experience building infrastructure for observability, telemetry, developer tools, or event-driven applications.
- Experience working closely with product engineering teams to develop infrastructure supporting customer-facing features.
- Proficiency with Python, Rust, or similar backend programming languages.
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Tokyo
Workplace: Hybrid
Role highlights:
FINANCE MANAGER, JAPAN
● Location: Tokyo, Japan
● Department: Finance
● Reports to: CEO of Japan (dotted line to Finance)
● Employment type: Permanent
● Workplace model: Hybrid
● Employment is subject to applicable security screening (incl. SUPO, where
required)
Why this role matters:
Secure ICEYE's financial compliance and operational growth in Japan. You will act as the
primary finance lead in Japan, partnering closely with regional leadership, business, and
global finance with a growth mindset. You will ensure full statutory compliance and
manage local financial risks while providing the clarity needed to scale the business and
operations.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent
monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite
constellation. To our customers we provide intelligence with unmatched quality, latency
and revisit times, in any weather, day or night. To governments who choose to operate
their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental
monitoring, insurance and emergency management. We enable fast decisions that
contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000
employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected Outcomes & Requirements Outcomes:
● Your key stakeholders have accurate, forward-looking financial insights (budgets,
forecasts, and analyses) to make fast, strategic growth decisions.
● Your day-to-day management ensures local operations and regional expansion are
fully supported without bottlenecks.
● Your proactive management of local financial processes creates a scalable
framework that seamlessly supports the company’s international growth.
● Your close partnership with global finance and local external advisors ensures that
all Japanese reporting, tax obligations, and statutory requirements are executed
seamlessly and accurately.
Role-specific Competencies
1. Strong knowledge of local GAAP and IFRS, local tax regulations, and statutory
reporting requirements
2. Strong financial acumen with the ability to translate data into strategic insights
3. High attention tao detail and commitment to accuracy and compliance
4. Excellent analytical and problem-solving skills
5. Strong communication and stakeholder management abilities
6. Ability to work independently in a fast-paced, international environment
7. Fluent in Japanese and business-level English
Your day-to-day responsibilities
Finance Management & Business Partnering
● Lead financial planning, budgeting, and forecasting processes for the Japan office
● Provide strategic financial insights to support business growth and operational
decision making
● Monitor financial performance, analyze variances, and recommend accelerated
business growth actions
● Partner with local leadership and global teams to align business strategies for
growth and expansion
● Oversee local statutory reporting and local accounting office
Accounting & Compliance Oversight
● Support group accounting and drive local compliance
● Ensure timely and accurate monthly, quarterly, and annual financial reporting
● Maintain compliance with Japanese GAAP, tax regulations, and statutory
requirements
● Coordinate with external auditors, tax advisors, and regulatory authorities
Regulatory & Tax Management
● Monitor corporate tax filings, consumption tax, and other statutory obligations
● Stay up to date with changes in Japanese financial regulations and ensure
compliance
● Support transfer pricing and intercompany transactions in collaboration with
global teams
Team & Stakeholder Management
● Serve as the key point of contact for finance-related matters in Japan
● Collaborate cross-functionally with groups finance, operations, sales, and legal
teams
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the
impossible possible. As a global scale-up, we combine speed and ambition with the
opportunity to take real ownership from day one. Your growth, wellbeing, and success are
a priority, with continuous professional development, training opportunities, and a culture
where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We
bring grit, optimism, and ownership when things get hard, and we keep moving until we
find a way.
● Be curious: Go deep, ask questions, listen carefully, and think critically. Understand
the “why” behind decisions.
● See the big picture: Stay close to what’s happening across the company so you
can make better decisions. Consider how your work affects others.
● Drive effective teamwork: Create psychological safety, invite different
perspectives, and build inclusive teams. There are no bad questions.
● Act as one team: We win together. We match tasks to the right owner and stay
agile as priorities shift.
● Have fun: What we do matters—and it should be enjoyable. Celebrate progress,
take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We
keep improving them based on employee feedback, and offerings vary by location. Talent
Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work.
Different backgrounds and perspectives make us stronger, which is why we work to create
an environment where people feel included, respected, and able to speak up. Whatever
your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to
apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible
possible together. Read more about ICEYE and work with us at iceye.com http://iceye.com.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry's Infrastructure Engineering team focuses on making operating Sentry simple, safe, and seamless for the rest of the engineering organization. The team builds and operates foundational infrastructure, internal control and configuration systems, and the tooling and automation that allow engineers to deploy, manage, and safely operate production services at scale without needing to understand the underlying infrastructure complexity.
As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the foundational infrastructure, internal control systems, and developer-facing tools that enable Sentry's engineering teams to operate production services safely and efficiently at scale.
This team focuses on making infrastructure easier to use and manage through automation, self-service tooling, and software abstractions that reduce operational complexity. You'll be responsible for the team's technical direction, execution, reliability, and growth, while partnering with engineering teams across Sentry to identify and solve shared infrastructure challenges.
You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its infrastructure and operational model as the company grows.
IN THIS ROLE YOU WILL
- Lead a team of engineers building and evolving the shared infrastructure, internal control systems, and developer-facing tools that Sentry's engineering teams rely on.
- Drive improvements to infrastructure automation, configuration management, production safety, and developer self-service, making complex infrastructure easier and safer to operate.
- Define and execute the team's technical roadmap, working with senior engineers to make sound architectural decisions and prioritize investments in reliability, scalability, and operational efficiency.
- Develop engineers at different levels through coaching, mentorship, clear expectations, and opportunities for technical growth and ownership.
- Build a healthy, high-performing team culture focused on accountability, continuous improvement, and delivering measurable impact.
- Partner with Production Engineering, SRE, Developer Infrastructure, and other engineering teams to identify shared infrastructure challenges, establish standards, and improve developer workflows.
- Balance operational needs with longer-term platform investments, reducing manual work and building scalable solutions rather than relying on one-off fixes.
- Own the reliability, adoption, and ongoing evolution of the team's platforms and tools, ensuring they deliver meaningful value to the engineers who depend on them.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy building infrastructure platforms and tools that make operating complex production systems simpler for other engineers.
- Like solving infrastructure challenges through software engineering, automation, and self-service abstractions rather than relying on manual operations.
- Believe in using proven technologies and choosing reliable, maintainable solutions over unnecessary complexity.
- Think about scalability, reliability, and cost efficiency from the beginning, and prefer building solutions that serve many engineering teams rather than one.
- Enjoy working across engineering organizations, understanding different teams' needs, and influencing technical decisions and platform adoption.
- Take pride in developing engineers, building strong teams, and creating opportunities for people to take on greater technical ownership.
- Value clear priorities, measurable outcomes, and delivering infrastructure improvements that make a lasting difference.
- Want to work on technically challenging infrastructure problems while helping shape the team's long-term direction.
QUALIFICATIONS
- 10+ years of software engineering experience, ideally with a focus on infrastructure engineering, platform engineering, distributed systems, or infrastructure automation.
- 4+ years of engineering management experience, including leading, developing, and growing teams of software engineers.
- Experience leading the architecture, development, or evolution of shared infrastructure platforms, internal developer platforms, or distributed production systems.
- Strong software engineering foundation, with experience in backend or systems programming languages such as Python, Go, Rust, or similar.
- Hands-on technical experience with cloud infrastructure and familiarity with Kubernetes, Terraform or similar infrastructure-as-code tooling, and infrastructure automation.
- Experience building or operating production infrastructure, with an understanding of reliability, scalability, operational risk, and incident management.
- Demonstrated ability to define technical direction, evaluate architectural tradeoffs, and lead complex engineering initiatives from planning through delivery.
- Experience coaching engineers, developing technical leaders, and building healthy, accountable engineering teams.
- Strong technical communication skills and a track record of influencing decisions and aligning priorities across engineering teams and leadership.
- Comfortable working across organizational boundaries and partnering with infrastructure, platform, and product engineering teams.
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
About the role
When a farmer gets in touch at 3am because a herd needs moving or a virtual fence isn’t holding, they need someone who understands what’s at stake and can get them to a fix. You’ll lead the teams that make that happen.
We’re looking for a Senior Manager to lead Customer Experience across APAC. Based at our Customer Experience centre of excellence in Auckland, you’ll lead a growing team of 40+ Support Specialists through five leaders, including our Customer Experience Shift Leads and an Enterprise Customer Experience Lead you’ll hire.
You’ll lead two teams:
- Tier 2 is our 24/7 human support team. It primarily supports APAC and covers the US and South America when their local teams are offline. AI handles Tier 1, so the issues that reach your team are often more complex and technical. You’ll build the team’s confidence and capability to diagnose and resolve more of those issues directly.
- Enterprise is a new team you’ll build with the lead you hire. Together, you’ll design how we support our largest and most complex customers, from onboarding and regular health checks to spotting risk early and getting expert help to customers when something goes wrong.
You’ll co-own APAC Customer Experience strategy with regional and Customer leadership and turn it into a 6 to 12 month roadmap and operating plan. You’ll make the calls on priorities, team structure, staffing and ways of working, and own the results across customer satisfaction, response and resolution times, quality, escalations and cost to serve.
You’ll work with Field, Technical Support, Product, Engineering and AI to make the whole support experience work better. You’ll spend time with farmers and ranchers on farm, at events and at our R&D farm, then bring what you learn back into how we support customers and what we build next.
What your day could look like
- Defining what an epic customer experience looks like at Halter, then building the standards, coaching and habits that make it happen on every shift.
- Co-owning APAC Customer Experience strategy and turning it into a clear 6 to 12 month roadmap.
- Coaching your Shift Leads to run high-performing teams, setting clear expectations, and holding the bar across every shift.
- Hiring the Enterprise Lead, then designing and building the Enterprise support model and team with them.
- Making sure everyone gets a world-class experience, whether they're an APAC customer or another region you're covering out-of-hours.
- Jumping on the complex, high-impact, or high-risk stuff, and using those moments to coach the team.
- Building Tier 2’s technical capability so more complex issues are resolved quickly and independently.
- Owning coverage, rostering and capacity so the 24/7 operation keeps pace with global growth.
- Spending time on farm with customers, with our field reps, and at our R&D farm
- Partnering with our field teams on customer health, and feeding what you're seeing back to Product, Engineering, and the AI team.
- Working alongside leaders in our other regions, shaping how we do support globally.
Who we're looking for
- Experience leading multiple customer-facing teams through other leaders or managers.
- Experience in a 24/7, multi-time-zone or technical support environment.
- Experience building a new team or service model from scratch, ideally an Enterprise, key account or strategic customer function.
- Experience with both proactive and reactive customer support models.
- A track record of building capability and lifting performance over time.
- Experience co-owning strategy and turning it into measurable outcomes.
- A track record of owning and improving support metrics, with strong data skills and sound judgement across operational, customer and technical priorities.
- Experience working cross-functionally with Product, Engineering, AI, Field or Technical Support.
- The ability to influence leaders and stakeholders outside your reporting line.
You'll crush this role if you
- Can think strategically while staying close to customers and operational detail.
- Build and grow leaders, not just individual contributors.
- Create clarity across teams with different priorities and operating rhythms.
- Get stuck into hard problems and build systems that stop them coming back.
- Run on data, using it daily to make decisions, spot patterns and improve outcomes.
- Care about the whole customer experience, even when parts of it sit outside your direct ownership.
- Thrive in speed and ambiguity, and make good calls with half the picture.
- Think big but start small, getting a scrappy first version out, testing it and scaling what works.
- Are already AI-first, using new tools to make teams faster, sharper and more capable.
- Last but definitely not least; Are customer obsessed. You care deeply about farmers, ranchers and their animals, and you won’t settle for “good enough” when it comes to their experience.
Bonus points if you have
- Experience leading a regional or global Customer, Support, Success or Operations function.
- Experience leading an overnight or 24/7 function.
- Experience with hardware products or field-deployed technology.
- An understanding of the farming or livestock industry.
- Startup or high-growth experience.
- Familiarity with tools like Intercom, Salesforce, or similar.
- Experience with AI support tooling and human-in-the-loop workflows.
- Experience in agtech.
Why our team loves working at Halter
- Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth.
- A genuine and shared connection to our mission to make a difference in the world.
- The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage.
- Our ideas are truly valued, we are able to move fast, and our impact is real.
- State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
- We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Delicious snacks and drinks are available for your daily flow.
Our Office First Approach
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Cloudforce One
is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation.
Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.
About INTERDICT
I.N.T.E.R.D.I.C.T.
(Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions:
Cloudflare Managed Defense (CMD):
Network and application security monitoring for 'Under Attack' mitigation support.
PhishGuard:
Managed email threat detection and response service.
Detection Engineering:
ML model development and detection optimization.
Together, INTERDICT provides comprehensive
24×7×365 protection
across email, application, and network threat surfaces.
Role Summary
As a
Senior Response Engineer
within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire.
Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale.
CMDC operates 24×7×365.
This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC.
Role Responsibilities
Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice.
Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques.
Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting.
Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths.
Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity.
Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting.
Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training.
Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic.
Role Requirements (Must-Have Skills)
A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation.
Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design.
Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security).
Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient.
Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads.
Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks.
Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments.
Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises.
Nice-to-Have Skills
Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic).
Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs.
Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA).
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
ГибридPrague, Czech Republic; Group career pages; Jobs.cz
УдалённоRemote - Canada
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