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Location: San Francisco Head of Research Our work informs teams at every level of the company and drives key roadmap decisions. We partner with Product Design, Product Management, Data Science, and Engineering, as well as business and marketing teams, to get deep insights about our customer's behaviors and attitudes, translating them into actionable recommendations across the company. We think big about new areas, test developing concepts, and evaluate products and services once they’ve rolled out. We are looking for a Head of Product Research to lead a high-impact, mixed-method research practice spanning UX Research and Quantitative Market Research (QMR) at a pivotal moment in the company's evolution. In this role, you will build and lead a research function that generates actionable understanding of our users and their unmet needs, partnering across Product, Design, Engineering, and go-to-market teams to ensure insights are heard, applied, and reflected in strategic decisions. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own the research agenda mapped to our highest-priority product and business questions, setting the standard for how insights translate into decisions from framing through synthesis, storytelling, and follow-through. Champion a mixed-method approach—selecting qualitative, quantitative, or combined methods based on the strategic question—and serve as a thought partner to Design, Product, Data Science, and Engineering leadership. Lead and unify a combined UX Research and Quantitative Market Research (QMR) function, ensuring coordinated methodology and a holistic view of user and market insight. Hire, develop, and retain a high-performing team across experience levels, cultivating a culture of craft, curiosity, accountability, and mentorship. Lead the adoption and operational guidelines of modern AI tools to increase research velocity and coverage without sacrificing rigor. Own the strategy and facilitation of our Beta program to build structured design partnerships with key customers that foster actionable feedback and co-development. Define and maintain a company-wide usability framework embedded into the development process to ensure quality is continuously assessed. Build scalable research operations across tooling, panel management, knowledge management, and recruitment infrastructure to prioritize resources effectively. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. Proven experience leading and scaling user research teams in a complex product environment, with deep expertise in qualitative and quantitative mixed-method research. Demonstrated track record of connecting user and market insights directly to product strategy, roadmap decisions, and business outcomes. Background navigating complex B2B or B2B2C contexts with multiple user types and cross-functional stakeholder audiences. Strong executive presence with an ability to distill complex findings into clear, compelling narratives for cross-functional leadership. Proven ability to build operational infrastructure, recruitment frameworks, and team structures from the ground up. Familiarity with AI tools and their evolving role within product landscapes and research methodologies. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $350,000-$425,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking a Senior Manager, M&A Finance Integration to run the finance function's role in each transaction, from LOI through Day 1 readiness and post-close execution, and to own the program management of Anthropic's growing legal entity footprint. This is a build-and-run opportunity. Reporting to the Director, M&A Finance Integration, you will be the day-to-day operator of the M&A Finance Integration program: you will scope and drive the finance integration plan for each deal, coordinate finance workstreams alongside Corporate Development, Legal, and People, and be the connective tissue between deal teams and the functions that execute. You will also own the end-to-end legal entity lifecycle (setup, migration, and wind-down) for acquired entities and newly formed subsidiaries, and turn what we learn from every deal and legal entity set up into a maintained playbook and template library. The ideal candidate has operated in a similar function at a high-growth technology company, brings enough accounting fluency to know when a closing spreadsheet or entity plan looks wrong, and thrives on building rigorous, repeatable processes while deals are live. Key responsibilities Deal Integration Planning & Execution Scope and own the finance integration plan for each transaction across every phase, from LOI and due diligence through signing, sign-to-close, and Day 90, spanning finance functions Tailor the plan to the integration model (full integration vs. standalone subsidiary) and define each function's baseline activities and standalone-specific deltas Ensure every function is engaged at the right phase, with clear owners, dependencies, and escalation paths Run the integration operating rhythm: workstream check-ins, issue logs, risk registers, RACI matrices, decision logs, and status reporting to finance leadership Negotiate deliverables and trade-offs directly with functional leads; escalate to the Director with a recommendation when priorities conflict Day 1 Readiness & Post-Close Execution Drive Finance Day 1 readiness: bank account control and signers, payroll cutover, AP/AR continuity, ERP entity, cost-center and project-code setup, chart-of-accounts mapping, and expense policy communication Run the Day 1 checklist and 30/60/90-day follow-through, ensuring acquired entities are onboarded without disruption to the close cycle Coordinate the closing spreadsheet, net working capital mechanics, and post-close true-up with Corporate Development, Legal and Technical Accounting Serve as a primary finance point of contact for the target's finance team and Corporate Development's integration lead during transition Scope, track, and manage external advisor engagements and unblock issues as they arise Stakeholder Management & Communication Act as a credible counterpart to Corporate Development, finance functional leads, and target finance leadership on integration substance Communicate integration and entity status to leadership through clear dashboards and written briefings Mentor team members and contractors as the function grows Handle confidential deal information with discipline Legal Entity Lifecycle Program Management Build and run the end-to-end entity setup process: decision documentation, incorporation, tax registrations, banking, ERP entity creation, functional-currency assessment, payroll or employer-of-record bridge, and statutory / compliance calendar onboarding, with a named owner for each step across US and international entities Own the entity wind-down process, including customer and vendor off-boarding, final payroll and employee transfers, account closure, intercompany settlement, and final statutory filings, in partnership with Legal, Tax, and the involved finance functions Design and maintain a single entity tracker with per-entity, per-workstream implications and status, aligned with adjacent entity programs (e.g., infrastructure and special-purpose entities) so they share one backbone Playbook, Templates & Infrastructure Build and own the Legal Entity Playbook: a repeatable, end-to-end framework covering entity formation, migration, and wind-down for acquired entities and newly formed subsidiaries in the US and internationally Own and maintain sections of the modular M&A Finance Integration Playbook: per-function deliverables by phase, standard operating procedures, and the template library Lead post-deal retrospectives and drive the resulting changes into the playbook and templates Identify and implement tooling and automation, including AI-assisted solutions, for recurring program work such as status synthesis, tracker updates, escalations and draft communications Minimum qualifications Demonstrated end-to-end ownership of at least two finance integration projects or entity set up projects, from planning through post-close execution, including project plan ownership and executive reporting Working accounting fluency across the areas your stakeholders own: the close calendar, chart of accounts, intercompany, statutory reporting, purchase accounting fundamentals, and the finance implications of common deal structures (asset vs. stock, acquihire vs. strategic, full integration vs. standalone) Strong program-management capability: comfortable scoping ambiguous work, owning multiple parallel workstreams, and managing to milestones without extensive oversight Experience with ERP systems (NetSuite, Oracle, SAP, or equivalent) in an acquisition and migration context Cross-functional credibility with Legal, Tax, People, Corporate Development, and Finance sub-functions, and the ability to drive outcomes across competing timelines and risk tolerances Comfort operating under deal-environment time pressure and confidentiality, with sound judgment when processes are being defined in real time Excellent written and verbal communication, with the ability to distill complex operational issues into clear, decision-ready briefings Preferred qualifications 10+ years in finance, accounting, or finance operations, with at least 3 years running cross-functional programs at a high-growth technology company, with a focus in M&A integration or legal entity programs Have built or significantly contributed to a finance integration playbook, template library, or integration management office infrastructure from scratch Bring international entity experience: new-jurisdiction setup, statutory audit and local GAAP obligations, employer-of-record bridges, transfer pricing and intercompany agreements Have worked with standalone-subsidiary integration models, consolidation bridges, and equity-method investments Be an active user of AI tools in their own workflow and excited to push program management toward automation Hold a CPA, ACA, ACCA, or CA qualification Be genuinely excited about AI safety and aligned with Anthropic's mission to build reliable, interpretable, and steerable AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties The Sr. Instructional Designer, Paid Programs defines and owns BambooHR's market-facing premium and paid HR education programs — including certifications, cohorts, and workshops — and serves as a standards-setter for instructional design and facilitation excellence across the Digital Customer Education team. This role shapes the topic roadmap and SME strategy across HR practice areas such as compliance and performance management, as well as AI fluency and AI workforce strategy, and owns outcomes across the full program lifecycle — discovery, design, delivery, measurement, and iteration. It architects complex, behavior-changing learning experiences that build durable customer capability, reduce friction, accelerate time-to-value, and improve adoption and self-service outcomes. The Sr. Digital Customer Education Specialist facilitates advanced customer-facing sessions (certification cohorts, webinars, learning labs, workshops) with expert-level presence and real-time adaptation, consulting and coaching senior HR practitioners in their own context, while mentoring teammates in facilitation craft, narrative clarity, and AI-enabled workflows. Working cross-functionally with Marketing, GTM, Customer Success, Product, and CX leadership, this role uses systems thinking and learning analytics to identify where education can create measurable customer value and influence commercial outcomes — lead generation, paid-program monetization, adoption, retention, and expansion — and shapes the education strategy and standards for these programs within the broader education roadmap. You will: Define and own the premium and paid HR education portfolio end-to-end, from customer discovery and scope recommendation through delivery, measurement, and iteration. Shape the topic roadmap and SME strategy across HR practice areas and AI capability, including which topics warrant paid programs, certification, or premium content. Lead major education programs and flagship learning experiences with measurable outcomes tied to customer value, adoption, self-service, and customer success, and to the commercial outcomes the programs are intended to create. Define the learning approach for assigned complex topic areas, product areas, or journey stages, including goals, program and certification architecture, sequencing recommendations, and measurement plans. Lead cross-functional delivery for flagship programs (scope, dependencies, stakeholder alignment, launch readiness, and post-launch iteration). Design the call-to-action and conversion approach for education experiences with Marketing and GTM, and proactively surface opportunities where education can generate leads or create new and expanded revenue. Create reusable templates, playbooks, and best practices that raise quality and consistency across the team, and hold quality, consistency, and accuracy as paid programs scale. Mentor Specialist I/II team members through feedback, reviews, co-facilitation, and coaching. Design multi-layered learning experiences that drive behavior change and adoption through practice, reinforcement, and learner-centered progression. Build and direct the SME model — recruiting, briefing, and leveraging internal and external experts — and translate expert knowledge, research, and HR domain expertise into structured, scalable curricula: objectives, session plans, exercises, assessments, job aids, facilitator guides, digital courses, and video. Host and facilitate complex customer sessions with advanced instructional presence, clarity, empathy, and real-time adaptation, consulting and coaching senior practitioners live. Ensure learning aligns to customer goals, product expectations, and journey context; adjust delivery based on questions and sentiment. Use AI to redesign how programs are researched, designed, produced, delivered, and operated, and build reusable workflows and prompt libraries that improve quality and velocity across the team. Lead AI experimentation for segmentation, personalization, and optimization for owned programs. Evaluate emerging AI tools and recommend integration opportunities that improve effectiveness and measurable outcomes, and set standards for accurate, responsible use. Use analytics and experimentation to improve timing, modality, content clarity, and learning effectiveness through iterative testing. Partner with Journey Operations to recommend signal-based education interventions and education-led solutions to adoption blockers. Translate customer learning insights into actionable recommendations for Product, Product Marketing, and Digital Service experiences. Represent education in strategic conversations with Marketing, GTM, Product, Product Marketing, Support, and CX leadership; influence decisions through insight, data, and narrative clarity. Align stakeholders on learning goals, constraints, and success measures for owned programs; communicate risks and tradeoffs clearly. What You Need to Get the Job Done 5+ years of experience in customer education, enablement, instructional design, or digital learning (or equivalent practical experience), including material ownership of revenue-generating education — premium content, paid programs, certification, cohort learning, or professional services — from discovery through delivery and measurement. Expert-level facilitation skills with real-time adaptation and strong customer-facing presence, including consulting and coaching credibility with senior HR practitioners. Advanced instructional design and adult learning expertise with a track record of behavior-change outcomes and of turning SME knowledge and research into scalable curricula. Depth or demonstrated ability to build depth in HR practice areas such as compliance and performance management, plus fluency in AI capability and AI workforce strategy topics. High applied AI fluency with a demonstrated ability to redesign programs, workflows, and delivery models using AI — not only to accelerate production — and to evaluate AI outputs for accuracy and fit. Commercial and GTM partnership: understands customer expectations, scope, positioning, and how education generates leads and creates measurable business value. Strong systems thinking, synthesis, and narrative clarity; ability to influence cross-functional, Marketing, and GTM leaders. Demonstrated ability to mentor others through feedback, coaching, and standards-setting. Bachelor's degree or equivalent practical experience required. What Will Make Us REALLY Love You Experience designing lifecycle-triggered learning and in-product education experiences. Experience with learning analytics, experimentation frameworks, and connecting education outcomes to adoption metrics. Experience creating reusable playbooks/standards that scale quality across a team. Experience designing or owning certification or credentialing programs. Experience in HR, HR technology, people consulting, talent development, or workforce transformation. Experience with responsible AI, organizational AI adoption, change management, or AI governance. Experience in SaaS or another fast-moving, customer-facing technology environment. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: Remote - USA At Counterpart Health, we are transforming healthcare and improving patient care through Counterpart Assistant, our technology platform for primary care. By supporting primary care physicians and their teams, we help identify patient needs earlier, make complex clinical information actionable, and support longitudinal management of chronic conditions. As Senior Manager of UX Design for the Interventions Pillar, you will lead the team designing how clinical insight becomes action. Your portfolio will include decision support, treatment planning, intervention selection, treatment execution, care coordination, and longitudinal follow-through. You will manage talented, experienced designers who already understand our product, systems, and clinical users deeply. Your role is to help them expand their strategic ownership, make stronger decisions through ambiguity, influence across the organization, and define the future of their domains. AI will be an important part of this work. You will guide teams in applying AI where it can help clinicians synthesize information, evaluate options, plan care, and follow through—while preserving appropriate evidence, transparency, and clinical control. Why this role? The Interventions Pillar addresses a central challenge in healthcare: identifying an opportunity is not enough. Better outcomes require translating insight into an appropriate decision, treatment plan, action, and durable follow-through. This role is an opportunity to: ● Shape how Counterpart supports consequential clinical decisions and treatment workflows. ● Develop senior designers into stronger strategic and organizational leaders. ● Define how AI can responsibly assist clinical reasoning and action. ● Connect clinical expertise, product strategy, design, and technology around measurable outcomes. As a Senior Manager, UX Design, you will: Lead the clinical UX strategy. Establish a coherent direction across clinical decision support, treatment planning, intervention selection, execution, coordination, and longitudinal follow-through. Develop senior design talent. Coach experienced designers to lead through ambiguity, define strategy, make high-quality trade-offs, influence senior stakeholders, and increase their impact beyond their immediate product areas. Advance AI-enabled clinical workflows. Help teams determine where AI should synthesize information, generate options, recommend next steps, automate work, or remain out of the workflow. Establish expectations for evidence, uncertainty, human oversight, review, and correction. Create strong cross-functional decisions. Partner with Clinical, Product, Engineering, Data Science, and Research leaders to connect clinical needs, model capabilities, user evidence, technical constraints, and business priorities. Raise the quality and effectiveness of execution. Strengthen critique, research synthesis, clinical review, prototyping, evaluation, and learning practices so teams can move efficiently without oversimplifying consequential problems. Success in this role looks like: This leader will bring deep expertise in clinical-product design while creating strategic alignment and design leverage across the Interventions pods. In the first 90 days, establish leadership and strategic alignment by building strong partnerships with product directors, ensuring balanced workloads, and embedding design as a critical part of business strategy. Success will be measured by stakeholder feedback, stronger design integration, and improved operational effectiveness. In the first 6 months, focus on delivering impact by deepening user understanding, embedding research insights into design decisions, and pushing for best-in-class UX. Accelerate iteration cycles, reducing time-to-insight by 30%, while fostering a culture of experimentation and autonomy. Guide the team in complex problem-solving, balancing constraints, and proactively shaping solutions. Beyond six months, scale strategic impact and industry influence by positioning design as a key business driver, ensuring UX directly contributes to engagement, provider adoption, and overall user experience. You will push for consumer-grade, next-gen experiences that redefine digital healthcare while strengthening team expertise, fostering strategic thinking, and elevating design’s role in product direction. Success will be measured by design’s ability to drive best-in-class UX, shape industry standards, and create tangible product improvements that shift user expectations. You should get in touch if: You have 7+ years of design experience in a design environment (in-house, agency, or relevant industry), with 5+ years of managing people. You have led complex, high-consequence workflows in healthcare or another expert professional domain. You bring strong judgment in interaction design, information design, research, and product strategy— and know how to coach others without taking over their work. You can demonstrate how you have helped experienced designers grow from strong executors into strategic decision-makers and organizational leaders. You have experience with AI-enabled products or can demonstrate sound judgment about recommendations, automation, evidence, uncertainty, and human oversight. You have experience in complex systems and applications, knowing how to simplify the complex and create delightful, intuitive experiences. You are an advocate for collaboration, working closely with product and engineering to ensure design is a driver of business outcomes, not just execution. You are excited about shaping the future of healthcare UX – bringing the same level of quality and innovation seen in leading consumer products to an industry that desperately needs it. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $188,500 — $245,000 USD

Location: Berlin Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix, Steuerbot and TaxScouts, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.   YOUR OPPORTUNITY: AI is shifting how the best products get built. The handoffs between product, design, and engineering are slowing us down. The companies moving fastest are doing it with people who own the full loop, from the user problem to the shipped feature, without losing the thread. At Taxfix, we’re rebuilding our R&D organization around this idea. We call these people builders. A Builder has a primary craft, one they’re genuinely excellent at, but they don’t stop there. They stretch across product, design, and engineering as the situation demands, using AI to cover the gaps. They’re accountable to outcomes, not job descriptions. Taxfix has put €5 billion back into our customers’ pockets and we aren’t stopping there. We operate in Germany, Spain, and the UK, and we’re in the middle of a genuine AI transformation in how we build and how we’re organized. Assume there’s no designer to give you a Figma file. No engineer to hand the spec to. The magic is knowing what to build, why, and in what order, then making it happen. If building the thing sounds more natural to you than describing it, this role is for you.   YOUR RESPONSIBILITIES AND DECISIONS: - Take a user problem from rough idea to shipped product. Write the brief, design the flow, prototype it, and get it in front of users, with as few handoffs as possible. Own the full loop. - Compress research, synthesis, and spec-writing from weeks into hours. You reach for AI tools not because you’ve been asked to, but because they faster make you faster in delivering high quality outcome. You know when to trust the output, when to edit it, and when to reject it. Use AI as a force multiplier. - You structure fuzzy problems, identify what should and shouldn’t be built, and move forward when there are dozens of possible directions. The magic is in the trade-offs, not the feature list. Turn ambiguous ideas into things users can trust. - You collaborate effectively with technical and non-technical stakeholders on AI-related product work, translating AI concepts, capabilities, limitations, and outputs into clear product decisions. You work effectively in hybrid human-AI teams. Work in small, focused teams. - You know the metric your team is trying to move. You measure your week by what changed in user behaviour, not by how many tickets moved to Done. Be accountable to outcomes, not roadmaps. - You give feedback directly, to anyone, regardless of level. You raise blockers early and in the open. Push back when something’s wrong. Team player who raises the bar.   YOUR PROFILE: YOUR CRAFT - 5+ years experience in Product Management (ideally in fintech or B2B). You’ve shipped things that real people use, and you can point to the metric that moved when you did. - Understand implicitly the product development process - from discovery, to user research to experimentation. You are able to build and defend a compelling strategy that solves user needs. - You have a builder track record: you’ve made things with AI, not just written specs about them. Shipped products, agent workflows, or tools real users have touched. Any of these count whether at work or in your personal life. - You’re AI-native by default. You use tools like Claude, Cursor, Lovable, or similar regularly. You follow the AI product space closely and you know the difference between a demo and something production-ready. - You’ve built personal AI workflows that make you meaningfully faster. You know when to trust AI output, when to edit it, and when to reject it. - You’ve gone from user problem to testable prototype without waiting for a brief to be written for you. The output was good enough that a team shipped from it. - Low PM baggage: you’re not attached to how product management "should" be done. You care about outcomes, not territory. - When designing and shipping AI-enabled products, you consider privacy, safety, fairness, transparency, bias, and accountability. You assess when AI-generated outputs are appropriate for use and raise concerns when risks or limitations are identified. YOUR RANGE - Across all three disciplines, you can hold your own: in Product you can identify opportunities, assess impact, and prioritize ruthlessly. In Design, you have taste: you know when something looks right but feels wrong. In Engineering, you’ve used AI coding tools to build something real, and you’re not dependent on an engineer to tell you why it’s broken. HOW YOU WORK - Data fluency: you know the metric you were trying to move, and you can say whether you moved it, with healthy skepticism about what metrics do and don’t tell you. - You believe in experimentation and ship with velocity to learn quickly. You know your way around AB tests and are excited to try new data science models to learn faster. - You’ve worked on products where getting it wrong has real consequences for real people, and that raised your bar, not lowered it. - You’ve found a way through blockers rather than waiting to be unblocked. When something was genuinely impossible, you documented why and moved on. - You bring an entrepreneurial and independent mindset. You are excited about spotting opportunities and then acting on them. - Fluency in English is required (German is a plus). THIS ROLE IS NOT FOR YOU IF… - You’re not genuinely excited about being able to stretch across design and engineering functions. - You’ve never built an AI prototype and/or shipped code, side projects count. - You pride yourself in what you delivered rather than its impact - You need certainty, a full brief, or someone else’s research to get started. - You don’t believe in fast learning and getting things into customers hands early and use   WHY TAXFIX? - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.   Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Location: Yerevan, Armenia Role Purpose The AI Product Stream Lead defines and delivers AI-powered supply chain solutions that solve real customer and operations problems on the Cargoo platform. You own a product stream end to end, from framing where AI creates value (automation, decision support, agents) to shipping it and proving it works in production. You lead a cross-functional team, balancing customer value, technical and data feasibility, AI quality and cost, business priorities and delivery timelines. You also help set how Cargoo builds product in an AI-native way. Key Responsibilities AI Product Vision & Strategy Shape the stream’s product vision and strategy with stakeholders, in line with Cargoo’s AI strategy and customer needs. Identify and prioritize AI opportunities across freight operations (e.g. exception handling, quoting, document processing, planning and execution support) by value, feasibility and risk. Decide where AI should automate, where it should assist, and where a human must stay in control. Own product decisions, balancing customer value, technical feasibility, AI quality, cost, business priorities and delivery timelines. Leadership & Delivery Lead the development team through the whole product lifecycle, from discovery to rollout and adoption. Decide scope, schedule and quality, including when an AI feature is good enough to ship and when it needs another iteration. Run fast discovery loops: prototype with AI tools, validate with real users and data, then commit. Make sure the team meets internal policies, data protection rules and responsible-AI standards (incl. EU AI Act awareness). Product Management & Requirements Create clear Use Cases, Requirements and Business Rules. For AI features, add expected behaviour, edge cases, failure modes and escalation paths. Define success and evaluation criteria for AI features with engineering: accuracy, latency, cost per task and acceptable error rates, backed by representative test sets. Write User Stories and Acceptance Criteria that cover both deterministic logic and probabilistic AI behaviour. Work with engineering and data owners on data readiness: which data we need, its quality, and who owns it. Own and continuously refine the Product Backlog so the team always works on the highest-value opportunities. Track adoption and impact after release (time saved, automation rate, user trust) and feed the learning back into the roadmap. AI-Native Ways of Working Use AI tools every day for research, specs, prototyping, data analysis and feedback synthesis. Help the team and wider product org adopt AI-assisted delivery practices. Candidate Profile Education & Experience 5+ years managing software development projects, strongly preferably as a Product Owner. Proven managerial skills: team leadership, decision-making and conflict resolution. Degree or diploma in Information Technology, Informatics or a related field. Technical Skills (Must Have) Deep understanding of Agile values, principles and frameworks (Scrum, Kanban, Lean) and the ability to apply them well. Strong analytical skills, comfortable working with data to make product decisions. Solid working understanding of how LLMs and AI agents work, what they are good at, and where they fail (hallucinations, non-determinism, cost, latency). Hands-on, daily use of AI tools in your own work. Fluent English, written and spoken. Strong Plus Having shipped at least one AI/ML or LLM-based feature to production. Experience defining evaluation criteria or test sets for AI features. Logistics background or experience with logistics solutions. Experience with data products, workflow automation or decision-support systems. Behavioral Traits Excellent communication with technical and non-technical audiences, including customers, executives, managers and subject matter experts. Able to explain AI trade-offs in plain language. Strong leadership and decision-making, able to guide teams and resolve conflicts. Analytical, structured and value-driven in prioritization. Evidence over hype. Curious and fast-learning, comfortable with ambiguity and quick iteration.

Location: London Workplace: Hybrid About Niantic Spatial We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space. That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are. In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right. Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us. About the Role Niantic Spatial makes the physical world computable, helping people and machines collaborate safely by aligning how they understand reality. One of the fundamental problems we're helping autonomy teams and engineers overcome is the sim-to-real gap for visual-spatial understanding. We're applying our team's decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI. Niantic Spatial's R&D Team in London is seeking a Research Scientist to push the frontiers of Spatial AI, advancing our Large Geospatial Model as a dedicated member of the Embodied AI group. You will invent and develop algorithms and systems that sit at the cross-section of computer vision, machine learning, AI, graphics, and robotics. We're passionate about discovery, so we're looking for scientists who want to learn, publish, teach, and deploy every new invention. What You'll Do - Develop New Spatial Representations - Develop new spatial representations that embodied AI can learn from, train in, and act on. - Advance Real-to-Sim Pipelines - Advance real-to-sim pipelines connecting real-world observations, 3D reconstruction, simulation, and robotic policy learning. - Solve Emerging Spatial Problems - Solve emerging problems that relate to spatial intelligence, 3D scene representation, training data, model efficiency, and interactive systems. - Take Capabilities Through to Evidence - Take new capabilities through to evidence: what changed for the policy, not only what changed in the reconstruction. - Build Prototypes - Build proof of concept prototypes, initially for internal use, where some will need to run at production scale on customer data. - Collaborate Across Research and Product - Collaborate closely with researchers, engineers, and product partners to bring novel models to production. - Publish Your Work - Publish and present your work. What You'll Bring - A PhD in computer vision, robotics, graphics, machine learning, or a related field, or equivalent research experience, with a publication record at top venues. - Substantial expertise in robotics or embodied AI, including experience in sim-to-real transfer, domain randomization, policy evaluation, and simulation-based learning. - Deep experience with 3D scene representations: Gaussian splatting, neural fields, meshes, point clouds, or implicit representations. - You have applied generative or diffusion models to 3D data, such as scene completion, inpainting, relighting, or novel view synthesis from sparse capture. - You have worked on 3D semantics, open-vocabulary scene understanding, or scene graphs. - Proficiency in Python and Deep Learning libraries such as PyTorch. - GPU or graphics programming experience, such as custom CUDA kernels, shaders, or differentiable rendering. - A track record of contributing to widely used open-source research codebases. Nice to Have - Proficiency in C++. Compensation & Benefits Base salary range of £103,500 to £202,500. Compensation also includes an annual bonus, equity, and a comprehensive benefits package. Location & Work Model This role is based in our London office, with three days per week in office. Inclusive Application We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for. Equal Opportunity Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process. Candidate Privacy I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a Senior Product Manager to own one of our most important integration domains — either our ad platform integrations (Google Ads, Microsoft Advertising, Meta) or our CRM integrations (Salesforce, HubSpot, and the vertical systems our customers run their businesses on). These integrations are where CallRail's data becomes real value for customers: closing the loop between a phone call and the ad that drove it, or pushing conversation intelligence into the system a sales team actually works in. You'll lead the strategy for your domain and own that surface end to end, and partner with the other integrations PM on the shared patterns — data sync, authentication, webhooks, and third-party APIs — so the portfolio stays coherent. Your integrations are also the foundation other teams build on — including Voice Assist , where what our AI agents can do for a customer depends directly on what your integrations can read and write. We're looking for someone who is genuinely AI-fluent — both in how they work and in what they build. The integration landscape is changing fast: platforms are exposing agent-accessible interfaces, customers expect setup and mapping to be intelligent rather than manual, and the PMs who move fastest are the ones using AI as a daily tool rather than a talking point. You don't need to be an ML engineer. You do need to reach for AI first and have opinions about where it helps and where it doesn't. This role suits a self-motivated PM who thrives at both setting product direction and rolling up their sleeves to deliver results with engineering. What You'll Do Own your integration domain Define and own some of our largest core integrations, aligning them with business goals, customer needs, and strategic partnerships. Take the integrations customers already depend on past MVP — fill functional gaps, expand data coverage, and make them genuinely good rather than merely connected. Own how customers experience your domain: how they discover, connect, configure, and troubleshoot the integrations you're responsible for. Lead discovery with customers, partners, and internal teams to validate problems before scoping solutions. Lead the strategy Lead the product strategy for your integration domain — synthesizing input from Partnerships, business strategy, and customer signal into a clear point of view, and driving alignment on it across the org. Partner with the other integrations PM on the shared design patterns every integration inherits — data sync, authentication, webhooks, and third-party APIs — and make sure the next integration is cheaper to build than the last. Stay current with partner platform roadmaps and the shifting privacy and measurement landscape, and bring a point of view on what it means for our customers. Bring AI into the product Identify where AI meaningfully improves the integration experience — intelligent field mapping, automated setup and diagnostics, enriched data pushed into partner systems, self-healing syncs — and build the case for what's worth investing in. Shape how CallRail's integration data is consumed by AI agents and assistants, as customers increasingly expect their systems to be queryable and actionable by AI rather than only by humans. Know the difference between an AI feature that holds up in production and one that demos well, and be willing to say so. Prioritize and measure Monitor success metrics, product health, and user feedback, and use them to continuously refine your domain. Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks. Keep the unglamorous half of integration work — bugs, migrations, reliability — visible and scheduled rather than invisible and endless. Cross-functional Partner with other product teams whose features depend on your integrations — most often Voice Assist , where the quality of a CRM or scheduling integration directly determines what our AI agents can actually do for a customer. Treat your domain as a platform other teams build on, and sequence your roadmap accordingly. Work closely with Product Design on the integration experience — setup and authentication flows, field mapping, error and reconnection states — where most of the design difficulty is in making genuinely complex configuration feel simple. Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front. Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption of new integrations. Close the loop with Support — turn ticket patterns into prioritized work, and give them answers and workarounds in the meantime. Represent the integrations domain in planning cycles, executive updates, and cross-functional initiatives. What You'll Need 5+ years of product management experience , with 2+ years focused on integrations, partner ecosystems, or platform-oriented work. Demonstrated AI fluency in your day-to-day practice. You use AI tools to accelerate research synthesis, competitive analysis, spec drafting, data exploration, and prototyping — and you can speak specifically about what you've changed in how you work, not just which tools you've tried. A track record of shipping B2B SaaS integrations end to end—CRMs, ad platforms, marketing automation, analytics, or communication tools. Martech experience is preferred. Strong technical fluency. You read API documentation comfortably, reason about data models and auth flows, and scope edge cases with engineers without needing a translator. Deep API design experience isn't required, but you need to know this territory well enough to make good calls about rate limits, sync behavior, and failure modes. Proven ability to manage complex product surfaces across partner APIs, webhooks, OAuth, and data syncing. Experience building product surfaces that other product teams depend on — negotiating roadmaps with peer PMs, making commitments you can keep, and saying no in a way that keeps the relationship intact. Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives. Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice. Experience in Agile teams working closely with engineers and designers. We flex to optimize how the team works best together. Excellent written and verbal communication skills. Integration decisions live or die by how well they're documented. Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma. Nice to Have Hands-on experience with ad platform measurement — offline conversion imports, value-based bidding, consent and privacy changes, and how signal loss affects attribution. Hands-on experience with CRM data models and lifecycle — lead and contact objects, custom fields, activity logging, and the realities of syncing into a customer's existing workflow. Experience shipping an AI-powered feature to production and owning its quality, cost, and evaluation over time. Experience with MCP, agent frameworks, or designing APIs intended for AI consumption. Experience in marketing tech, communications tools, or call tracking ecosystems. Background working with public APIs and/or developer experience tools. Working With AI at CallRail AI is core to how our product team operates, and we expect it to be core to how you operate. We use Claude across discovery, spec writing, data analysis, prototyping, and internal tooling, and we're actively building AI capabilities into the product itself. In this role you will: Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring integration data, and building throwaway scripts and prototypes to answer questions faster than a meeting could. Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster. Think about CallRail's platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you'll help shape our point of view there. Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps. We're looking for evidence that you've already changed how you work because of these tools — not just enthusiasm about them. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. YOUR IMPACT Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door. Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one. ABOUT THE ROLE - Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout. - Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do. - Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in. - Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you. - Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution. - Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true. ABOUT YOU - You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption. - You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise. - You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you. - You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution. - You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work. - You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you. - You've directly managed people before. You'll hire and coach a team of PMs as this group grows. - You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping. WHO YOU'LL WORK WITH - Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization. - Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot. - Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal. - Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes. - Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal. - Growth PMs. As the group grows, a small team of PMs may report to you. Note: This role is open to US-based applicants only. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking a Lead Evaluator to provide technical leadership for an anticipated monitoring, evaluation, and data services contract with ILAB. The contract will support performance evaluations, rapid and ad hoc studies, training and technical assistance, data quality assessments, data analysis, visualization, and synthesis across ILAB-funded technical assistance projects and other program areas. The Lead Evaluator will oversee the planning, implementation, quality assurance, and utilization of monitoring, evaluation, and learning assignments. The Lead Evaluator will match specialists to assignment requirements, guide teams, approve technical work, and ensure findings and recommendations are methodologically sound, evidence-based, and useful to decision-makers. This position is contingent upon award. Responsibilities Lead the planning, implementation, and utilization stages of monitoring, evaluation, and learning assignments. Provide technical leadership for interim, final, thematic, rapid, and other performance evaluations. Translate priority questions into appropriate designs , methodologies, data collection plans, and analytical approaches. Lead terms of reference, evaluation plans, instruments, frameworks, reports, briefs, presentations, and other deliverables. Ensure designs and methods fit the questions, available data, context, schedule, and level of effort. Match specialists’ methodological, sectoral, geographic, and language expertise to assignments. Guide and mentor evaluators, analysts, facilitators, data specialists, and other bench personnel. Conduct technical quality reviews and approve work products before submission. Lead or support interviews, site visits, observations, workshops, trainings, and field data collection. Oversee qualitative and quantitative analysis of documentation, indicators, stakeholder input, and other data. Support rapid studies, cross-project analyses, political economy analysis, stakeholder validation, risk analysis, and situational analysis. Design and facilitate trainings , collaborative learning activities, sense-making sessions, and cross-team workshops. Support data quality assessments, indicator development, evaluation planning, adaptive management, and use of findings. Ensure findings and recommendations are accurate , evidence-based, and suited to the intended audience. Adapt approaches based on stakeholder input without expanding beyond approved priority questions. Ensure deliverables meet accessibility, data protection, confidentiality, and PII requirements. Verify any AI-assisted analysis or content before it is included in a deliverable. Qualifications Master’s degree or higher. At least eight years of recent monitoring, evaluation, and learning experience with international development projects in communities and among populations comparable to those served by ILAB projects. Demonstrated experience leading evaluation teams and producing high-quality deliverables. Recent experience, within the past three years, leading evaluation teams virtually and through hybrid arrangements. Technical expertise in program evaluation, performance monitoring, indicator development, data analysis, data use, and learning facilitation. Ability to design trainings , create tools that elicit collective thinking, and lead cross-team learning workshops. Ability to apply portfolio approaches and provide actionable feedback on thematic issues. Experience with at least one of the following: adaptive evaluation; Collaboration, Learning, and Adaptation; rapid evaluation; or use of artificial intelligence in evaluation. Ability to respond to stakeholder input and communicate findings persuasively to support program improvement. Fluency in written and spoken English. Ability to produce high-quality English-language deliverables on schedule. Preferred Qualifications Fluency in one or more languages used where ILAB projects are implemented. Experience evaluating or researching labor rights programs or initiatives. Experience related to child labor, forced labor, human trafficking, worker rights, labor law enforcement, trade and labor commitments, or global supply chains. Experience leading multilingual evaluations involving geographically dispersed stakeholders. Experience obtaining or supporting Institutional Review Board or other ethical research clearance. Experience translating complex evidence into decision briefs, visualizations, presentations, or products for non-technical audiences. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $125,000 — $175,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking a Project Manager to support an anticipated monitoring, evaluation, and data services contract with the U.S. Department of Labor’s Bureau of International Labor Affairs (ILAB). The contract will provide on-demand evaluation, rapid study, training, data analysis, visualization, and synthesis support for ILAB-funded technical assistance projects and other program areas. The Project Manager will oversee day-to-day contract operations and ensure assignments are appropriately staffed, completed on schedule, delivered within budget, and responsive to ILAB requirements. The Manager will coordinate evaluators, technical specialists, subcontractors, and other contributors while serving as the primary operational liaison with the Contracting Officer’s Representative. This position is contingent upon award. Responsibilities Serve as primary point of contact for daily contract operations and act on contract management matters. Manage workflow across evaluators, technical specialists, subcontractors, and other personnel. Develop and implement staffing plans, project plans, schedules, budgets, and quality control standards. Plan and assign work based on each task’s scope, timeline, and required expertise . Maintain a qualified bench across evaluation methods, sectors, geographies, and languages. Coordinate personnel availability so newly assigned work begins within required timeframes . Monitor performance, budgets, schedules, deliverables, and personnel workloads across concurrent assignments. Identify operational or performance challenges and recommend timely resolutions. Coordinate with the Lead Evaluator so staffing and operations support technical requirements. Act as operational liaison among the COR, ILAB task managers, evaluation teams, subcontractors, and stakeholders. Oversee communications, scheduling, fieldwork support, evaluator travel, and applicable country clearance requirements. Manage monthly progress reports and other required deliverables. Review products for completeness, compliance, consistency, schedule, and quality. Support Section 508-compliant products in English and other requested languages. Remain available during standard Eastern Time business hours and outside those hours when fieldwork requires . Qualifications Bachelor’s degree or higher. At least five years of contract management experience in an international development context. At least five years of experience performing or overseeing multiple types of monitoring, evaluation, and learning services. At least five years of experience managing administrative responsibilities, deadlines, and required deliverables. At least five years of experience building and maintaining productive stakeholder relationships. Demonstrated experience managing multidisciplinary personnel, consultants, subcontractors, or distributed teams. Ability to manage concurrent assignments with different schedules, staffing needs, budgets, and deliverables. Strong organizational, problem-solving, quality control, and client relationship management skills. Fluency in written and spoken English. Ability to produce and edit high-quality English-language deliverables on schedule. Preferred Qualifications Experience managing DOL monitoring, evaluation, research, or learning contracts. Experience with task-based or on-demand assignments requiring rapid staffing and mobilization. Familiarity with international travel, country clearance, research approval, and fieldwork logistics . Experience related to international labor, worker rights, child labor, forced labor, human trafficking, trade, or global supply chains. Experience coordinating multilingual deliverables and geographically dispersed teams. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $95,000 — $145,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Remote or Mississauga Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: Canada – Remote / Mississauga, ON – Hybrid Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The Canadian hourly pay range for this position is $60.00 - $66.68 CAD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: USA – Remote Contract Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that require travel to and from the Mississauga and/or Salt Lake City office. These may include onboarding, team events, and semi-annual or annual team meetings.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The US hourly pay range for this position is $66.73 - $74.13 USD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ GENERAL SECRETARY ASSOCIATE INTERNSHIP ⭐ The position is open for gap year or end-of-study interns with a starting date in March 2027, for a six-month internship. It is not open to MBA students. - The Associate supports the General Secretary on top business priorities, such as building new processes internally and externally. - This role offers a unique opportunity to work on a diverse range of projects in a dynamic and innovative environment. ⭐ DETAILED MISSIONS ⭐ The list below is not exhaustive as it will depend on the company priorities during your internship. However it gives a good overview of the range of topics and tasks. Regular missions and recent projects - Sales & Business - Prepare meetings with external stakeholders, support in following up post meetings, track actions to conversion and maintain stakeholder momentum. 👉Help in the organization of events with investors and customers. - Corporate & Governance - Support research and projects related to regulatory stakeholders, fundraisings and governance matters. 👉Contribution to board pack preparation and management (content, timelines, Q&A); conduct targeted legal and market research. - Internal missions - Work on highly structural topics (salary grids, internal frameworks). Improve internal processes and cross-team coordination to ensure Alan can scale without compromising its core values. 👉Harmonization of the weekly internal communication - Brand & Communication - Strengthen the HR & Corporate presence at major events and on social channels, organise internal and external events to build the Alan network and systematize outreach and leverage connections globally. 👉End-to-end organization of events with top schools in our offices - Product & Technical topics - Support cross-functional projects through research, synthesis, and stakeholder coordination, turn insights into actionable recommendations for product and operations. - Talent - Sourcing and recruiting the next GS Associate. 👉Development of the hiring process for the next GS Associate ⭐ PROFILE & COMPETENCIES ⭐ Skills - Proactive & curious - You will be expected to deliver quickly and well on the tasks assigned to you, while to also always be going the extra-mile and show proactive thinking. - Analytical judgment and critical thinking - GS Associate produces a lot of research and analysis. This requires the ability to frame the right questions, evaluate and problem-solve including possible outcomes. - Versatility and stellar execution - You are comfortable with context switching while maintaining impact. - Organization and autonomy - You are well-served in missions requiring precision and reliability. - Crisp thinking and clear communication - You communicate effectively and concisely . - Step back - You have the ability to take a step back and understand the business needs related to any mission. - Technical appetite - Having an aptitude in or appetite for automation, AI and/or data analysis is a plus. Languages - Fluency in spoken and written English. - Fluency in spoken and written French. Background We welcome applications from (at least M1 graduated) candidates with diverse educational backgrounds, including but not limited to: - Business schools (HEC, ESSEC, ESCP, LSE …) - Engineering schools (Polytechnique, Mines Paris, Ecole des Ponts, CentraleSupelec, Imperial … ) - Law schools or political sciences/communication/HR masters in various schools (Science Po, Assas, La Sorbonne, Dauphine…) - Data science or mathematics programs Other relevant fields or schools (Bocconi, Politecnico, TU Delft, UCL, Oxford, Cambridge) Diplomas matter to an extent but if you don’t have one and have built a project or a company, we’d love to hear from you so please send your application! 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. THEREFORE, WE OFFER: - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Paris Workplace: Remote ABOUT MORPHO Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.   WHY MORPHO EXISTS Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/. LOCATION Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).   ROLE Morpho's Protocol team is evolving the core lending infrastructure that powers products and markets across the ecosystem. As the number of opportunities, integrations, and protocol initiatives grows, the team needs clear product direction on what to build, why it matters, and how to sequence the work. This role will work with Morpho’s protocol team to shape product strategy and guide execution. You will turn the needs of users and ecosystem partners into a focused roadmap, work closely with protocol and engineering teams to shape solutions, and drive improvements from discovery through launch and adoption. You will operate at the intersection of deeply technical systems, financial markets, and a fast-moving ecosystem.   RESPONSIBILITIES - Own the roadmap for Morpho's protocol team, defining the highest-impact problems to solve and sequencing opportunities against company goals, user needs, technical constraints, and ecosystem dynamics. - Build and run a continuous discovery process with curators, distributors, integrators, developers, and other protocol users to understand their workflows, pain points, and emerging needs. - Translate user and market insights into clear product requirements, decision frameworks, and success criteria that help protocol and engineering teams move quickly with strong rationale. - Partner closely with protocol, engineering, research, security, legal, solutions, partnerships, and marketing to take initiatives from early exploration through design, implementation, audit, launch, and adoption. - Evaluate product and technical tradeoffs, including when to extend the protocol, improve surrounding infrastructure, enable partners, or deliberately avoid adding complexity. - Define and track the signals that show whether protocol initiatives are working, combining quantitative data with ecosystem feedback to guide iteration and future investment. - Communicate product direction, decisions, tradeoffs, and release implications clearly to internal teams and external stakeholders. - Improve how product decisions are made and documented as Morpho and its protocol ecosystem scale.   WHAT SUCCESS LOOKS LIKE FIRST 30 DAYS You understand Morpho's protocol, development and release process, current roadmap, and the rationale behind the major initiatives in flight. You have built relationships across protocol, engineering, research, security, and go-to-market teams, and have started speaking with key curators, distributors, integrators, and developers.   FIRST 3 MONTHS You have established a clear, prioritized view of the most important protocol problems and opportunities. The roadmap reflects explicit tradeoffs, user evidence, technical constraints, and measurable outcomes. You have driven at least one meaningful initiative from discovery into execution and proactively keep stakeholders aligned on decisions and changes.   FIRST 6 MONTHS You have shipped a meaningful protocol improvement and can show how it advanced user or business outcomes. Product, protocol, and engineering teams have stronger shared context on what to build and why. You consistently identify important user needs, ecosystem shifts, and roadmap conflicts early, and have improved Morpho's product discovery and decision-making process.   MUST HAVE EXPERIENCE & SKILLS - 5+ years building technical products in complex or fast-changing environments. - Proven track record taking products or major features from ambiguous problem spaces through launch and iteration. - Strong technical fluency, with the ability to reason about system design and constraints, engage deeply with engineers and researchers, and translate technical concepts for non-technical audiences. - Excellent product judgment: you can distinguish important user problems from requests, make principled tradeoffs, and focus teams on the work with the greatest impact. - Strong user discovery and synthesis skills, with the ability to uncover needs across different user types and turn incomplete or conflicting inputs into clear direction. - Experience leading cross-functional work without relying on formal authority. - Ability to define success, use quantitative and qualitative evidence, and adapt direction as new information emerges. - Excellent written and verbal communication, especially in an async environment. - Comfort creating clarity and driving decisions in highly ambiguous contexts. - Strong ownership and autonomy: you act without waiting to be told. - Team-first mindset, low ego.   NICE TO HAVE - Experience in crypto, DeFi, traditional finance, or fintech. - Familiarity with lending markets, smart contracts, or permissionless protocols. - Experience shipping products with significant security, audit, regulatory, or governance considerations. - Experience working with research & development teams PERKS & BENEFITS We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.   EQUAL OPPORTUNITY We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.

Location: Ukraine About us At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed. We are looking for a Senior Manager, Business Operations & Client Success to join us as part of our team. About the role As a Senior Manager, Business Operations & Client Success, you will maintain an integrated view of Business Unit (BU) health and ensure operational, client, people, financial, and delivery signals are translated into clear priorities and actionable plans. Acting as the coordination and insight layer across the Business Unit, you will connect Delivery and Engineering leadership, Client stakeholders, HR, Talent Acquisition, Finance, and People Operations. This role reports directly to the Business Unit Managing Director / VP Delivery and focuses on high-value business insight, independent client sensing, and cross-functional execution. As a qualified expert You will Own and continuously develop the Business Unit performance management framework, consolidating financial, delivery, people, hiring, quality, client, and operational indicators into an integrated view of BU health. Investigate underlying causes, trends, and business implications beyond reporting metrics, translating observations into recommendations, corrective actions, and tracked resolutions. Own the BU-level Client Success and client health framework, developing mechanisms to measure sentiment (including NPS and qualitative/quantitative signals) through direct stakeholder conversations and interviews. Triangulate client feedback with Delivery, Engineering, People, and operational data to identify recurring themes, gaps, risks, and actionable improvements. Drive selected cross-functional strategic initiatives that lack a single owner (such as operating-model changes, AI adoption, capability transitions, and risk mitigation), taking them from ambiguous problems to measurable closure. Maintain operational governance across Financial Operations (budgeting, forecasting, compensation/rate exceptions), Hiring Operations (priorities and bottlenecks), People Operations, and Reporting Data accuracy. Provide BU leadership with an independent perspective on client and business health, complementing Delivery and Engineering leadership without replacing their ownership of client relationships. Ensure material business risks, key decisions, and operational roadblocks reach leadership early enough for effective action. We're looking for you if you have 5+ years of relevant experience in Business Operations, Client Success, Strategic Program Management, Delivery Operations, or a similar cross-functional role within IT or professional services. Experience working across multiple business functions, such as Delivery, Engineering, HR, Talent Acquisition, Finance, and People Operations. Experience with client health and success practices, including NPS/CSAT, client sentiment, or structured client health reviews. Hands-on experience with operational and financial management, including budgeting, forecasting, variance analysis, and invoicing oversight. Strong analytical skills and the ability to consolidate financial, delivery, people, client, and operational data into a clear view of Business Unit health. Ability to take ambiguous business problems, structure them into actionable initiatives, and drive execution across multiple stakeholders. Strong risk identification and problem-solving skills, with the ability to spot early warning signals and translate them into concrete actions. Experience providing operational governance through functional teams without becoming a bottleneck or taking over execution. Ability to influence senior stakeholders and drive cross-functional initiatives without formal authority. Strong business judgment and the ability to form an objective, data-informed perspective, ask the right questions, and challenge assumptions when needed. Strong communication and synthesis skills, with the ability to turn complex quantitative and qualitative information into concise insights and clear recommendations for leadership. A proactive and curious mindset, with a strong sense of ownership and follow-through. Practical experience using AI tools, automation, or similar technologies to improve productivity, operational efficiency, or analytics. Higher education degree in Business Administration, Management, Economics, Computer Science, or a related field. Fluent / Advanced English & Ukrainian communication skills. What's in it for You Reveal great tech solutions Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients. Experience an agile and flexible working environment Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Benefit from a flexible working schedule and create work and rest balance for yourself. Enjoy 20 business days of paid vacation for full-time, unlimited sick leave, 4 days of emergency leave, and more. Embrace the opportunity for personal and professional growth Take advantage of certification support, career paths and personal development plans, company-wide tech and cultural events. Elevate your skills with mentorship program, public speaking support, educational leave, access to corporate library, and more. Feel cared about Prioritize your well-being with a yearly budget for medical insurance/ abroad coverage/ travel insurance. Get compensation for sports, equipment, massage, and rehabilitation, along with access to the well-being program. Feel supported with corporate loan, tax and legal advisory and wedding and baby birth bonuses for important family events in your life. Interview steps Interview with Recruiter Intro Call with Hiring Manager Business & Functional Interview HRBP Interview Hiring Manager Interview Client Interview.

Location: Tokyo, Japan Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As a Senior Finance Partner, Japan on Finance team, you will take a high-impact leadership position serving as the "strategic anchor" for the organization’s operations within the Japanese market. This role functions as the critical nexus between the Japan regional office and Global Finance, ensuring that local market nuances are meticulously integrated into the broader corporate financial framework. By providing rigorous financial oversight and maintaining cross-functional operational continuity, the incumbent safeguards the organization's regional stability while driving global strategic alignment. You will execute a dual-mandate mission. The primary objective is to provide high-level financial stewardship and management accounting expertise for the region. Simultaneously, the role ensures the functional integrity of "Non-Finance" operations—ranging from complex regulatory compliance under the Payment Services Act to HR logistics. This is a role of synthesis, bridging the gap between high-level global strategy and precise local execution. You will report into International VP, Finance on the team. Responsibilities: Strategic Financial: Act as the primary financial contact for Japan, aligning local budgets with global Strategic Planning & Forecasting (SPF) processes. The foundation of fiscal discipline required to navigate the unique challenges of the Japanese gaming and entertainment market. The incumbent must manage resources with a high degree of precision, accounting for both macroeconomic complexities and political volatility to ensure long-term regional health. It includes: 1) Strat Fin & Management Accounting - The Senior Regional Business Partner supports the development of the financial forecasts for Publishing/esports and Enterprise. This involves the end-to-end execution of the annual Strategic Planning & Forecasting (SPF) process, ensuring local initiatives are fiscally grounded and globally aligned. Operational excellence is maintained through a rigorous "Actuals" management process. The incumbent performs code-level verification of all regional spending This process involves detailed variance analysis against the Budget and Prior Year performance, conducted in close partnership with accounting to manage local payment and purchasing workflows; 2) Treasury & Cash Flow Management - Liquidity management is a critical safeguard for regional stability. The Business Partner prepares monthly Cash Flow Forecasts and oversees all intercompany transactions. This includes the management of Accounts Payable (A/P) related to cost allocations and royalties, and Accounts Receivable (A/R) for sponsorship and ticket sales. Administrative duties include the oversight of online banking platforms (Citi Bank, SMBC, and Asia Extended Service/AES) and the strategic management of corporate card providers. 3)Tax, Controllership, & Audit - The role manages partnerships with external experts to maintain compliance and audit readiness. This includes collaborating with Vistra Japan for Transfer Pricing and Cost Plus verification, and PwC Tax Japan  for CbC, Master, and Local File documentation. The incumbent provides essential advisory on contract-related tax matters—specifically withholding tax, consumption tax, and reverse charges—while coordinating tax treaty applications and responding to tax office inquiries. Operational & Regulatory Stewardship: Oversee critical "Non-Fin" support to ensure the regional office complies with Japanese statutory requirements and maintains seamless business continuity. In Japan, regulatory compliance and operational agility are fundamental to business survival. The "Non-Fin Pillar" encompasses the stewardship required to protect the organization’s "license to operate," ensuring all administrative and legal frameworks are robust. It includes 1) Legal & Compliance: Payment Services Act (PSA) The Senior Regional Business Partner serves as the primary internal Point of Contact (POC) for Prepaid Payment Instruments. This is a high-risk area involving escrow-related responsibilities, including the calculation and semiannual deposit of funds with relevant authorities to meet statutory obligations. This work is executed in coordination with external counsel. The incumbent also monitors monetization modifications and ensures that statutory disclosures required by the Act on Specified Commercial Transactions are accurately reflected in-game and on local websites. 2) HR Operations & Payroll Support The role provides critical financial oversight for HR functions, partnering with HR operations and our external HR partners  Key responsibilities include the finalization of year-end statutory statements, management of social insurance matters, and the calculation of corporate tax deductions related to continued employment and labor matters. 3) Corporate Administration & Office Management In partnership with our workplace experience team, the incumbent manages the organization's corporate profile. This includes the preparation and filing of legal materials for Country Manager changes, office relocations, and other essential corporate updates with Japanese authorities. 4) Insurance, Travel, & Payment Processing The Business Partner manages the annual insurance portfolio to mitigate corporate risk, including:Accident Insurance: Fire, Liability, and Travel Insurance: To support revenue growth, the role supports the implementation of regulatory-compliant payment methods through our local partnerships. These diverse operational duties are synchronized through a disciplined communication rhythm that connects local execution to global leadership. Regulatory Risk & Audit Defense: Manage high-stakes relationships with external tax, legal, and audit partners to mitigate risk and defend the organization’s fiscal standing. Cross-Functional Governance: Serve as the central point of synchronization for regional budget owners and global finance leadership, ensuring transparency and accountability. Success in this role requires a disciplined communication rhythm to synchronize local operations with global finance leadership. The Senior Finance Partner maintains the following recurring governance schedule to address variances and align on strategic pivots. Required Qualifications: Bilingual Mastery: Native-level Japanese and fluent English are required Advanced FP&A & Controllership: Proven expertise in Strategic FP&A and Management Accounting Tax & Treasury knowledge: Solid foundation in Corporate Tax (consumption, withholding, transfer pricing), Treasury management, and the coordination of tax treaties. Regulatory Expertise: Strong familiarity with the Japanese Payment Services Act (including escrow/deposit requirements) and the Act on Specified Commercial Transactions. HR & Labor Compliance: Understanding of social insurance, labor matters, and year-end statutory reporting Expert Vendor Management: Proven ability to lead high-value relationships with external counsel (TMI Associates) and professional service firms (PwC, Vistra, Grant Thornton). Stakeholder communication: High agility in navigating a complex environment involving Legal, HR, IT, Esports, and Publishing teams. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Product Management: Agentic Software Delivery, you'll own one of GitLab's most strategic sections, spanning Continuous Integration, Artifact Management, Continuous Deployment, and Observability. You'll lead senior and principal product managers and be accountable for adoption, retention, and revenue across build, package, deploy, and monitor. Today, these are separate stages with a human making the call at each handoff. As agents take on more coding, pipeline, and deployment work, you'll set the three-year vision for how much of that judgment the system can make safely and how quickly a production signal can turn into a fix without waiting for a human to notice it first. You'll define how customers move from today's manual checkpoints toward agent-driven software delivery at a pace that fits their risk tolerance. In your first year, you'll bring four connected roadmaps into one coherent strategy, establish how investment is allocated and reallocated, deepen partnerships with Engineering and go-to-market leaders, and give customers a credible path for managing software delivery at scale. What you’ll do Own the strategy, three-year vision, and business outcomes for GitLab's Agentic Software Delivery section, with a clear point of view on how artificial intelligence is changing software delivery. Lead and develop senior and principal product managers across Continuous Integration, Artifact Management, Continuous Deployment, and Observability, helping them grow as independent decision-makers. Establish the frameworks, standards, and operating rhythm that support consistent, high-quality product decisions without unnecessary escalation. Own section-level key performance indicators and adoption funnels, using the results to reallocate investment or stop work that isn't paying off. Evaluate major strategic bets, partnerships, and build, buy, or partner decisions, and develop the business cases that support them. Partner with Engineering leadership on platform investment, architectural direction, and trade-offs across the section, while connecting build, package, deploy, and monitor into one coherent customer experience. Drive pricing, packaging, go-to-market strategy, migration, and adoption with Product Marketing, Sales, Pricing, Customer Success, and Solutions Engineering across free, commercial, and enterprise offerings. Represent the section with GitLab's senior leadership, key enterprise customers, partners, and industry audiences, while modeling AI-native product management across discovery, synthesis, prototyping, roadmap exploration, and concept development. What you’ll bring Experience leading product managers, including developing senior and principal talent, hiring, and addressing performance directly. A track record of owning a portfolio across multiple product areas and being accountable for adoption, retention, and revenue, not only roadmap delivery. Product management depth in one or more relevant areas, such as continuous integration and continuous delivery pipelines, artifact or package management, release management, or observability. Sound judgment about where to invest and where to stop, including experience making and defending build, buy, or partner decisions with a business case. Technical fluency to work with engineers and architects on pipeline design, artifact workflows, deployment strategies, and observability signals such as logs, metrics, and traces. Experience shaping pricing and packaging for technical products across free, commercial, and enterprise offerings. Experience working with technical customers in developer tools, DevOps, or software delivery environments where engineers and engineering leaders are primary users. Executive-level communication and influence. Practical use of AI tools in product management workflows, along with a thoughtful view of how AI and agentic workflows are changing software delivery. We welcome candidates whose experience may come from different but transferable product and leadership paths. About the team The team brings together senior product leaders across GitLab's software delivery platform and works closely with Engineering, Design, and go-to-market partners so customers experience these capabilities as one connected system. The team helps customers manage today's delivery complexity while shaping how AI-powered and AI-native workflows influence the next generation of software delivery. As part of GitLab's all-remote organization, the team collaborates asynchronously across regions with a focus on transparency, written communication, and clear decision-making. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $203,200 — $345,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .