Backblaze is a cloud storage company serving AI and data-intensive businesses, operating remotely with a US-based team. The VP, People role reports to the CHRO and involves leading People operations at a public, remote-first company scaling from 500 to 1000 employees and expanding internationally. Responsibilities include designing systems for engagement, culture, communications, retention, succession, and manager development without relying on a physical office. The role requires running a small HR Operations and strategic HRBP team, building the next operational layer using AI agents, and fostering a culture of connection, belonging, and teamwork.
Key responsibilities:
— Build engagement as a leader-owned discipline with measurable outcomes.
— Develop strategic employee and leader communications with consistent messaging across geographies and time zones.
— Design culture intentionally for a remote-first, fast-growing, international company.
— Establish onboarding, team rituals, and in-person events with proper design and budgeting.
— Promote remote working excellence ensuring uniform expectations and development opportunities worldwide.
— Manage retention and succession planning to anticipate risks and build talent pipelines.
— Rebuild manager capabilities for distributed teams adapting to AI-driven changes.
— Collaborate with AI Transformation Leader on work design, job architecture, and team structure.
In the first year, the VP will build engagement programs, remote work guidelines, recognition systems, communication cadence, retention and succession models, manager development approaches, and design in-person moments.
Requirements:
— Experience operating teams outside the US, managing employment realities internationally.
— Experience scaling companies from 500 to 1000 employees with international expansion.
— Hands-on builder who develops people through work and uses AI agents daily.
— Leadership experience with a small team, close to operational work.
— Ability to make a distributed, multi-geography workforce a great place to work.
Preferred:
— Comfortable with public company environment.
— Experience in mid-sized technology companies with resource constraints.
— Strong communication skills with a tendency to over-communicate.
Not suitable for those who prefer established functions, large teams, focus on executive compensation, or see culture as a benefits or office issue.
Interview process includes discussing past projects, AI usage, and interaction with HR teams.
Benefits include competitive compensation, equity, full medical and retirement benefits, flexible vacation, parental leave, equipment stipend, childcare bonus, fertility support, learning programs, and commuter benefits. Backblaze is an Equal Opportunity Employer committed to diversity, equity, and inclusion.
Aufgaben:
— Du entwickelst Suchstrategien und nutzt alle klassischen Recruiting-Tools sowie Active Sourcing
— Du führst Vorstellungsgespräche und übernimmst die Vorauswahl für unsere Kundenunternehmen
— Du übernimmst mit erfahrenen Kollegen die Verantwortung für ganze Kundenprojekte
Qualifikation:
— Freude an der Arbeit mit Menschen und an dem Aufbau eines sozialen Netzwerks
— Eigenverantwortliches Arbeiten und hohe Einsatzbereitschaft
— Ausgeprägte Kommunikationsstärke sowie ein sicheres Auftreten
— Du bist motiviert, eigene Ziele zu erreichen und hast Freude an persönlichen Herausforderungen
— Du bist ein offener, positiver Mensch, bringst Humor mit und hast Lust auf eine dynamische und wertschätzende Arbeitsumgebung
Benefits:
— Ein hohes, attraktives Gehalt. Incl Bonus
— 30 Tage Urlaub
— Intensives Onboarding Programm, in dem du je nach Wissenslevel von “A” wie Aufbau eines eigenen Marktes, über “L” wie Leadership Academy und bis “Z” für Zielgruppen Marketing alles an die Hand bekommst
— Bei uns kannst Du Impact nehmen & frei mitgestalten!
Задачи:
— супроводжувати працевлаштування та HR-процеси співробітників на Кіпрі;
— підтримувати співробітників у питаннях релокації, житла та організаційних питань;
— координувати взаємодію з Legal, Finance, IT та зовнішніми провайдерами;
— забезпечувати адміністративну підтримку офісу;
— вести HR-дані та супроводжувати onboarding, probation і offboarding;
— підтримувати локальні HR-ініціативи та командні заходи.
Требования:
— 2+ роки досвіду в HR / People Operations або суміжній ролі;
— досвід у працевлаштуванні, релокації, HR-документації чи адмініструванні;
— досвід роботи з HRM-системами;
— англійська — Upper-Intermediate (B2)+;
— самостійність, відповідальність, гнучкість та уважність до деталей;
— знання трудового законодавства Кіпру — буде перевагою.
ГибридLimassol
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About the company:
Inwizo is a payment provider and strategic partner offering intelligent solutions and global reach to empower businesses in the digital economy. The company values a diverse team focused on making global commerce more accessible and inclusive.
About the Role:
The position is for an experienced High Risk Acquiring Monitoring Specialist in the Risk and Compliance function, focusing on card schemes rules and payment compliance. The role ensures the integrity, security, and scalability of Inwizo's operations.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations (Visa and Mastercard), onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical
— Experience in high risk merchant and wider low & mid risk businesses in EU and/or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus)
— Excellent analytical, communication, and interpersonal skills
— Fluent English required; fluency in other languages is desirable
— Focused on smart compliance rather than strict rule-following
— Proactive, self-motivated, comfortable working independently in remote, international, and high-growth environments
Задачи:
- Управление людьми: проведение 1-1 встреч, мотивация и развитие сотрудников, организация Performance review
- Управление командой: найм, onboarding, повышение, ФОТ, увольнение
- Техническая экспертиза: разработка (до 30% от обязанностей), дизайн архитектуры, Code Review, развитие инженерной культуры
- Плотная работа с Product Owner, межкомандные коммуникации, понимание бизнес-метрик
- Постановка квартальных целей команды (OKR) и Roadmap, постановка целей спринта
- Scrum Master, системная работа с тех. долгом и багами
Требования:
- Опыт на позиции руководителя не менее 2 лет — управление кросс-функциональной командой (BE, FE, QA, UX)
- Реальный опыт построения процессов в команде (Scrum / Kanban)
- Опыт разработки на Golang от 3 лет (уровень ME+ или SE)
- Навык проектирования архитектуры сложных геораспределённых систем
- Опыт найма сотрудников в команду и формирования команды
- Опыт стратегического (до 1 года) и тактического (1 квартал) планирования работы команды разработки
Будет плюсом:
- Опыт проектирования и эксплуатации высоконагруженных сервисов
- Опыт работы с AWS S3
- Опыт работы с Ceph
About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. The firm prioritizes professional development, clear career pathways, and a culture of accountability and respect.
The Opportunity
Seeking a tech-savvy, proactive HR professional with excellent communication skills to support HR team across recruitment, onboarding, compliance, and training. The role involves working with firm leadership to maintain smooth HR operations and improve HR processes using AI and automation.
Key Responsibilities
HR Operations & Compliance:
— Support employee onboarding, helping new hires get proficient with firm's technology stack within first week.
— Assist with HR document, process, and compliance audits; monitor completion of documentation, certifications, training, and policy acknowledgements.
— Follow up with employees and managers on outstanding compliance items.
— Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support:
— Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions.
— Manage candidate pipelines and update hiring managers on status.
— Assist with background and reference checks and credential verification.
— Participate in candidate interviews alongside hiring managers.
Training & Development:
— Maintain and update training curriculum, onboarding materials, and learning resources.
— Assist in creating SOPs, workflow documentation, process maps, and training materials.
— Support development of assessments and knowledge checks to track training completion.
Process Improvement & Automation:
— Identify opportunities to streamline HR workflows through automation and AI-powered tools.
— Help maintain workflows within monday.com and other operational platforms.
Qualifications
— Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field.
— Tech-savvy with ability to quickly learn and adapt to new tools, systems, and platforms.
— Excellent written and spoken English with strong, proactive communication skills.
— Proactive and self-directed, able to anticipate needs and take initiative in fast-paced, fully remote environment.
— Minimum 2 years experience in HR operations for U.S.-based company, including onboarding, compliance, or employee lifecycle support.
— Experience using monday.com and HRIS platforms such as Rippling.
— Experience creating clear documentation, SOPs, or process materials.
— Comfortable using AI tools to support content creation, documentation, and process efficiency.
— Strong attention to detail and ability to manage multiple priorities.
— Preferred: recruitment or sourcing experience including candidate outreach, vetting, and interviewing.
— Preferred: experience with Canva or similar tools for training or communication materials.
Why Join Our Team?
— Stable, remote opportunity with a well-established U.S.-based law firm.
— Competitive compensation with performance-based bonuses.
— Fully remote role within a diverse global team.
— Paid time off including U.S. federal holidays, sick leave, and annual leave.
— Pacific Time-aligned working hours with reasonable flexibility.
— Opportunity to grow with the firm's HR function as it scales.
— Structured onboarding and clear expectations from day one.
— Supportive and collaborative work environment built on accountability and continuous improvement.
— Thoughtful company culture including birthday recognitions and team appreciation initiatives.
Working Hours
— Full-time role, 8 hours per day (excluding 1-hour break).
— Scheduling flexible but requires minimum 5–6 hours overlap with Pacific Time operating hours.
Application Process
— Candidates may be asked to submit resume/CV, complete communication and presentation assessments, provide proof of qualifications and references.
— Compensation verification may be conducted for shortlisted candidates.
Additional Information
— Fully remote, South Africa-based role.
— Engagement as independent contractor; tax compliance is contractor's responsibility.
— 3-month probationary period applies.
— Equal opportunity employer welcoming applicants from all backgrounds.
— Contacting offices by phone, email, or social media regarding this position is prohibited and will result in disqualification.
Задачи:
• искать и реализовывать гипотезы роста на стыке продукта и маркетинга;
• улучшать onboarding, paywall, conversion-механики и продуктовые воронки;
• тестировать GTM гипотезы: новые гео, лендинги, каналы и модели привлечения;
• запускать продуктовые механики, влияющие на acquisition, retention и revenue;
• самостоятельно работать с аналитикой и оценивать влияние решений на P&L;
• вести задачи от гипотезы до релиза и оценки результата;
• решать операционные и интеграционные задачи, если они критичны для роста продукта;
Требования:
• опыт на уровне Middle+, Senior, Lead в Product/Growth/Product Marketing или смежных ролях;
• хорошее понимание воронок, acquisition и monetization;
• ориентация на бизнес-результат, а не на процесс;
• высокая самостоятельность и готовность работать руками;
• способность быстро принимать решения в условиях меняющихся приоритетов;
• умение самостоятельно работать с данными и метриками;
• опыт запуска новых продуктов, направлений или собственных проектов будет плюсом;
• AI-first подход: эффективное использование Claude, AI-агентов и других инструментов как часть ежедневной работы;
• английский B2+.
Условия:
• много свободы и прямое влияние на результат;
• возможность поработать c разными рынками и продуктом на ранней стадии;
• отсутствие бюрократии и долгих согласований;
• работа в сильной команде с выходцами из Google, Rask.ai, Chatfuel;
• full-time, remote.
About Peec AI
Peec AI is the visibility platform for the age of AI search. The way people discover brands is being rewritten. ChatGPT, Claude, Google AI Mode and Copilot now sit between companies and their customers, and most brands have no idea what those models say about them. We built the platform marketing teams use to measure, understand and improve how they show up inside AI answers. We went from 0 to $15M ARR in 18 months. We're around 80 people, based in Berlin with a growing presence in New York, and we're moving fast enough that the people joining now are writing the playbook everyone after them will run. The core Peec AI product is how a brand sees itself inside AI search. Most of what it needs to become has not been built yet, and this PM will define and own it. We're looking for someone to decide what an entire product surface should be and then ship it.
What You'll Do
— Take new product areas from nothing to shipped, owning the problem end to end
— Define what a brand's presence inside AI search should look like, working directly with our founders and customers on a category that is still being written
— Go broad on the problem space before narrowing on solutions, and hold that discipline when everyone wants an answer immediately
— Partner with Data, Engineering and Design to build and launch AI-native features at scale
— Set the bar for how the product looks and feels, not just what it does
— Own the customer relationship for your product area. Discovery calls, onboardings, and see people actually use what you built
Who You Are
— 3+ building excellent software products, ideally at a startup or fast-moving company
— You have built new products rather than maintained and improved existing ones, and you can point to what you shipped
— Experience shipping AI-powered products and systems that operate at scale
— Genuine design judgement
— Technical enough to work as a peer with engineers and data scientists
— Experience in a product-led growth environment
— You operate with very little direction. You pick up an ambiguous area and come back with a direction
— Excited to be in our Berlin office five days a week
— We care more about what you have built than how long you have been building. If you have fewer than three years but the work speaks for itself, apply anyway.
Bonus Points
— A design background, or a portfolio of things you have designed yourself
— Previous founder experience
— Background in Computer Science or a technical field
— Previous experience building AI-driven or search-related products
What We Offer
— Exciting and challenging work with real impact and ownership at one of Europe's fastest-growing Series A startups
— Regular team events and off-sites
— Aggressive equity compensation package
— Paid Dinner & Uber home when working late
— The most beautiful office space and work environment in Berlin
About the Role
As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention.
Who you are
- Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives
- Action-oriented, analytical, and collaborative in approach to customer success and issue resolution
- Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle
- Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations
- Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions
- Proven track record of driving product adoption and supporting long-term customer growth
What you will do
- Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning
- Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion
- Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives
- Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption
- Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights
- Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers
- Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction
Must Haves
- 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles
- Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level
- Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively
- Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience
- Proficiency with CRM and case management tools such as Salesforce and Jira
- Technical proficiency related to internet technologies, networking, and email security products
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
Koast.ai is seeking a Head of Product to own the product end to end, starting as a 20 hours/week contract role with potential to grow into full-time. The product is an AI operating layer for teams managing Meta ads at volume, helping agencies and media buying teams launch ads faster, automate optimizations, and manage multiple accounts from one hub. The role involves discovery to identify real problems, writing clear specs for engineering, managing the product queue, using data to prioritize features, and overseeing delivery from specification to release. The candidate will make technical product decisions respecting the non-deterministic nature of AI-driven ad management.
Responsibilities include running discovery sessions, surfacing technical risks, writing and grooming detailed tickets, partnering with engineering on feasibility and scope, owning success metrics, being the customer contact during onboarding, and communicating updates to CEO, customers, and engineers.
Requirements:
— 4+ years in product management on B2B SaaS with full lifecycle ownership
— Hands-on familiarity with Meta Ads Manager and Marketing API; agency or performance marketing background preferred
— Strong technical fluency including reading API responses and understanding data models and rate limits
— Experience with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus
— Experience writing specs for AI coding agents is a plus; willingness to learn required
— Comfortable with Shortcut, PostHog, Intercom, Slack, and Notion or able to learn quickly
— Availability 20 hours/week during US business hours with intent to go full-time
Work style values mastery, pushing boundaries, embracing challenges, responsibility, dedication, and collaboration.
The role offers early-stage impact as the first product seat, working on AI and ads at scale, growth potential with equity, and remote flexible work during US hours.
To apply, candidates must record a Loom video covering specific points about their experience and email the link with their LinkedIn or resume to jobs@koast.ai with the subject "Scale with Koast". Applications without the video are not reviewed.
Plurio is an AI agent that automates media buying on Meta, Google, and TikTok for teams spending $300K–$15M a month, handling daily analysis, optimization calls, and execution directly in ad accounts. The system runs $500M+ per year in ad spend and has grown 5× since March. The AI marketing engineer role involves owning the client's marketing targets and improving metrics by automating media buying.
Задачи:
— Onboard clients by connecting their full-funnel data and ad accounts, setting business context including unit economics, P&L, products, geos, funnels, and media buying playbook.
— Adapt and build automation skills and rules from Plurio's catalog or create new ones as needed, backtesting on historical data before deployment. Rules are deterministic SQL with campaign logic and guardrails.
— Explain agent decisions and methodology changes to clients' Heads of UA and CMOs, assist marketers in running the agent, and handle discussions about spend and KPIs.
— Standardize successful approaches into reusable templates and methodologies for future clients.
Требования:
— Managed approximately $500K+/month in ad spend hands-on on one or multiple channels (Meta, Google, TikTok).
— Deep understanding of buying mechanics: account structure, optimization events, creative testing thresholds, scaling, burnout, budget allocation, attribution windows.
— AI-native with experience automating parts of buying via rules, scripts, or skills in Cursor, Claude, or platform APIs.
— Systems thinking: ability to logically chain goals, plan roadmaps, and clearly explain processes.
— Client-facing experience communicating with Heads of UA, defending ideas with data and experiments, and maintaining relationships.
— Ability to convert proven results into templates and methodologies for scaling.
— Strong English communication skills.
Условия:
— Competitive base salary plus performance bonus based on client results.
— Two grades hiring: Middle ($72,000–$96,000/year) and Senior ($102,000–$126,000/year) on-target earnings, gross.
— Remote work worldwide within timezones up to UTC+5.
— Provided laptop, software, and AI tools including Cursor, Claude, Codex, and shared AI infrastructure.
— 50% coverage of relevant educational costs.
— Vacation: two weeks twice a year plus holidays.
— Employment via Deel contract.
Процесс отклика:
— Apply via the "Apply for this role" button on the linked page with social media and contacts.
— Recruiter contacts within two days.
— Calls with leadership and CPO including background, methodology, compensation, math, and AI mechanics.
— Presentation of a built project.
— Offer.
What we offer:
The rate depends on your seniority level, skills and experience. We've already paid out over $11M to our engineers.
No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
We'll manually find the best project for you according to your skills and preferences.
Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
We respect your seniority so you can expect no micromanagement or screen trackers.
Communicate directly with the clients. Most of them have technical backgrounds.
We will support you from the time you submit the application throughout all cooperation stages.
Most of our projects involve working in a fast-paced startup environment.
Through our community, we will connect you with the best developers from more than 50 countries.
Requirements:
4+ years of commercial experience in software development
3+ years of commercial experience with .NET
3+ years of commercial experience with React
Expertise in TypeScript is required
2+ years of experience with Microsoft Azure is a plus
You should also have:
Strong technical skills: as a Senior Developer, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.
Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.
Strong self-organizational skills — ability to work full-time remotely with no supervision.
Reliability — we want to trust you and expect that you won’t let us and the client down.
Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Role Overview
We are looking for a high-performing Enterprise Sales Lead to drive growth for Unlimit’s global payment gateway business. This role will focus on acquiring and managing large enterprise merchants, building strategic partnerships, and driving revenue growth in a competitive payments ecosystem. Cross-Border Experience in Big Plus.
Key Responsibilities
— Drive end-to-end enterprise sales for domestic market to enable global payment solutions for enterprises.
— Identify, engage, and close high-value enterprise merchants across key sectors (e-commerce, fintech, travel, edtech, healthcare, etc.).
— Drive enterprise conversions and onboardings, and consistently exceed quarterly and annual sales goals.
— Build long-term strategic partnerships with enterprise clients.
— Leverage existing CXO-level and senior stakeholder relationships to drive new business.
— Ability to position Unlimit against competitors in both domestic and cross-border segments.
— Work closely with product, integration, operations, and risk teams to ensure seamless onboarding and go-live.
Required Skills & Qualifications
— 9+ years of experience in enterprise sales, preferably within payments / fintech / banking.
— Strong network and proven experience in selling to large enterprise merchants.
— Deep understanding of the payment gateway operations in India.
— Strong understanding of global payment methods and operations is a plus.
— Proven track record of closing large-ticket deals and managing long sales cycles.
— Excellent stakeholder management and negotiation skills.
— Strong commercial acumen and ability to structure deals.
Join Unlimit Team now! Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits.
Simple is looking for a Vendor Operations Specialist to own vendor relationships, subscriptions, compliance, and operational automation. This is a hands-on role - you will be juggling multiple things at once, pushing when needed, and making sure nothing slips. Experience matters less than mindset: thorough, persistent, and confident. Push the pace of innovation and build a future of a healthier world with us!
Key Responsibilities:
Vendor / Assets Management
— Own the full vendor lifecycle: sourcing, onboarding, contracting, renewals
— Coordinate the procurement, lifecycle management, and vendor relationships for company hardware and IT equipment
— Coordinate with Legal on MSAs, NDAs, and service agreements
Subscriptions & SaaS
— Track all software subscriptions; spot waste and duplicates
— Own renewal calendars and ensure nothing auto-renews without approval
KYC, Compliance & Automation
— Run KYC/KYB for new vendors, keep documentation current
— Be the main point of contact for third parties on operational matters
— Identify manual workflows and build automations and trackers that scale
— Support ad-hoc ops requests, reporting, and compliance packages
What we’re looking for:
— Naturally detail-oriented - you notice what others miss and do not let things drop
— Can manage many work streams at once without losing track
— Comfortable pushing on vendors, timelines, and incomplete answers
— Clear communicator in English
— 2–4 years in operations, finance, procurement, or similar
— Experience in AI-driven workflows, process optimization, and operational automations
Perks and Benefits:
— Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product.
— Remote work opportunities.
— A premium SIMPLE subscription.
About our values:
Think deeper: We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals. We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data.
Focus on impact: Results and speed matter. When we are competing to become an A-player in the digital health market, we don’t have the luxury of deliberation. We need to make decisions and changes quickly and, swiftly learn from our mistakes. We prioritize what will have the greatest impact and aren’t distracted by anything else. We create products that benefit users while we are meeting our metrics.
Take ownership: We seek to improve all facets of our company even in ways beyond our job description. We seek and take responsibility for our actions and their impact. We value and set high expectations for our own work so that it can add to the overall quality and innovation results of the team. Each one of us is empowered to make this company a success, take the lead to resolve disagreements and systemic issues.
Push the limits: We encourage our team to explore new ideas, challenge conventional thinking, and continuously improve work. This mindset can lead to breakthroughs in product development, improved operational efficiency, and increased competitiveness in the market. We believe that a culture and mindset of constantly striving to exceed existing standards, boundaries, or expectations that include innovation, experimentation, and a willingness to take risks, can bring us success. We don't accept what someone says as truth if we disagree with it, no matter what authority that person has in the company and express ourselves directly, not through channels. We challenge ideas, from policy to product decisions, and always seek to understand the reason behind what we do.
Be a Championship Team: As a part of the championship team, you must improve your own performance constantly also know your teammates, their talents and skills and be focused on a common goal and how to achieve it together. We hold each other accountable for our contribution to the shared success or failure, and we constantly look for ways to help our colleagues to improve and for us to perform better as a team. We collaborate within the team in order to compete with challengers in the outside world. We build relationships of trust. We provide our teammates with the autonomy and support they need to deliver their part of the goal.