Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance product team to manage Porting, Hosting, and ShortCodes. In this role, you will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures.
Responsibilities
In this role, you’ll:
Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working in a regulated ecosystem
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
Based in the San Francisco Bay area, California: $151,120 - $188,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/26/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: US - Remote - Illinois, MA - Boston - Office, US - Remote - Massachusetts, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Services Architecture & Education leads the Portfolio Architects within the Global Services Portfolio, serving as the strategic link that converts overarching portfolio strategy into technically credible consulting services and end-to-end Education programs. Carrying a dual mandate, this role is accountable for leading an experienced team of technical experts through an evolving operating model while acting as the authoritative technical design voice across the entire Global Services suite.
This position owns service design, Education strategy, offering creation, the On-Demand Training (ODT) and Instructor-Led Training (ILT) curricula, and the Training Subscription model. The Senior Manager builds, standardizes, and scales the creation and maintenance engine necessary to keep all consulting offerings and educational content continually aligned with Tenable’s rapidly evolving product roadmap, feature releases, and version retirements.
Working with minimal supervision as a key member of the Services Portfolio Leadership Team, the Senior Manager sets high-bar technical and instructional standards, balances team capacity across creation, optimization, and lifecycle maintenance, and collaborates seamlessly with cross-functional leadership—including Portfolio Strategy & Innovation, Portfolio Enablement & Creative, Program Management, and PS Product Champions—to drive portfolio adoption and operational excellence.
ORGANIZATION STRUCTURE:
Reports to: Senior Director, Services Portfolio
Direct reports: Portfolio Architects (Associate Services Architects, Services Architects, and Senior Services Architects)
Your Opportunity:
Service Design & Offering Creation
Service Architecture:
Own the architecture, methodology, scope, and outcomes of consulting service offerings, and the technical requirements and validation behind them. Each offering has a named Services Architect who owns its technical design, with the Manager accountable.
Offering Creation:
Direct the creation of net-new offerings and Education against the quarterly roadmap set by Portfolio Strategy & Innovation, and lead improvements to existing services alongside the Portfolio Strategy & Innovation Lead.
Technical Substance:
Make sure the team owns the technical, service, and Education substance of its work, and that the content is accurate before it is handed to Portfolio Enablement & Creative for writing and design.
Standards & Quality:
Set and maintain service design, content, and lab standards and templates, and review the most strategic offerings before release.
Education Strategy & Training Subscription
Education Strategy:
Set the direction for Professional Services Education across on-demand (ODT), instructor-led (ILT), and hybrid delivery.
Curriculum Ownership:
Be accountable for the TRG master curriculum and the ODT and ILT source content, including review on a defined cadence and consistency between delivery formats.
Training Subscription:
Direct the priorities and evolution of the Training Subscription and track its adoption.
Education Authoring:
Ensure Architects author and maintain Education content, including in Articulate, to the standard required for technical accuracy and sound learning design. Work with Portfolio Enablement & Creative, where digital learning production needs specialist support.
Education Governance:
Work with the Education Governance Lead on standards, approvals, versioning, and controls. The Manager owns the Education strategy, and Governance owns the controls.
Portfolio Maintenance & Lifecycle
Maintenance Health:
Be accountable for overall maintenance health across services and Education. Run maintenance as a formal lifecycle (identify, triage, assign, update, validate, publish, communicate, close) carried out by named asset owners, without creating a permanent maintenance team.
Capacity Allocation:
Allocate team capacity between creating, improving, and maintaining content, and report the mix, overdue maintenance, and retirements at the quarterly portfolio review.
Roadmap Alignment:
Work with Product Management and Portfolio Strategy & Innovation to plan updates well ahead of product release, and to decide what to refresh, retire, or replace.
Feedback Loop:
Act on maintenance and improvement items routed from field feedback triage and the PS Product Champions Forum, and close the loop visibly with the field.
Team Leadership & Delivery
People Leadership:
Recruit, onboard, manage, and develop the Portfolio Architects, including performance management and career progression across the Associate, Services Architect, and Senior Services Architect levels.
Change Leadership:
Lead the team through the move to the new operating model, including the transition of long-tenured team members, and set clear expectations for the Architect role.
Capability Building:
Build team capability in service design, Education design, and delivery, and in the use of modern authoring and AI-enabled production approaches.
Delivery Oversight:
Oversee dependencies, costs, and schedules across team projects, assess risks, and take corrective action to ensure on-time, within-budget delivery.
Budget:
Manage the team’s budget and make the case for resources, tooling, and lab environments.
Protecting Creation Time:
Protect focus time for the team, including the Friday focus day, so that deep creation and maintenance work is not displaced by meetings.
Leadership & Cross-Functional Engagement
Portfolio Leadership Team:
Contribute to the weekly Portfolio Management Call, bringing creation, Education, maintenance, capacity, and the decisions required, and to the quarterly portfolio review.
Strategy & Innovation:
Work with the Portfolio Strategy & Innovation Lead on the annual and quarterly roadmap, business cases, and launch readiness, providing technical and Education input.
Enablement & Creative:
Work with the Portfolio Enablement & Creative Manager on briefs, handoffs, and review cycles to ensure creative output includes accurate technical content.
Program Management:
Work with the Portfolio Program Manager on milestones, dependencies, and launch readiness.
PS Product Champions:
Use the PS Product Champions to validate content and to maintain delivery playbooks, worksheets, and guidance, with Architects validating where needed.
Stakeholders:
Interface with leaders in Product, Customer Success, Customer Care, Sales, and Partners, including direct customer and partner engagement where needed.
Escalations:
Act as the senior escalation point for portfolio content issues that the team cannot resolve.
What You'll Need:
Experience
Security Foundations:
10+ years of overall experience in Information Security.
Vulnerability Management & Cybersecurity:
5+ years of experience in vulnerability management and broader cybersecurity operations, preferably with the Tenable product suite.
Services Experience:
7+ years of professional services, consulting, technical support, sales engineering, or technical training experience.
Education & Curriculum:
Proven experience setting Education strategy and designing and delivering technical curricula across on-demand, instructor-led, and hybrid formats, including subscription or learning platform offerings.
People Management:
3+ years of experience leading technical, content, or consulting teams, including line management and leading experienced teams through change.
Delivery Lifecycle:
Exposure to the full offering or product delivery life cycle: requirements analysis, design, testing, and implementation.
Cross-Functional Leadership:
Experience with cross-functional and cross-organisational program management, including gathering customer and stakeholder requirements.
Knowledge and Education
Education:
B.S. or M.S. degree in Computer Science or a related field preferred; equivalent experience considered.
Technical Depth:
In-depth knowledge of Windows and Linux operating systems and of TCP/IP networking, with working knowledge of web application, container, and cloud security (AWS/Azure) and ICS/SCADA systems.
Learning Design & Authoring:
Working knowledge of instructional design frameworks and of authoring tools such as Articulate, sufficient to set standards and review the team’s work.
Business Acumen:
Both business and technical acumen, including budget management and capacity planning.
Certifications:
CISSP, CISM, or PMP preferred.
And Ideally:
Communication:
Strong written and verbal communication skills, including the ability to present to executive, customer, and partner audiences.
Collaboration:
Strong interpersonal skills with the ability to influence and work effectively across teams and at a senior level.
Autonomy:
Strong initiative and the ability to work with minimal supervision, remotely and as part of a geographically distributed team, in an agile environment.
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$145,000
—
$193,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Relationship Manager, you’ll be at the forefront of growth; turning momentum into mastery.
You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking our customers to make Fin the heartbeat of their business, and that starts with salespeople who can think bigger, move faster, and win with integrity.
We invest deeply in every Relationship Manager’s growth. Development isn’t a slogan here, it’s baked into how we promote, learn, and lead. In a high-velocity environment where ownership, creativity, and ambition are rewarded, you’ll find room to stretch, influence, and make your mark.
What will I be doing?
Own and grow a portfolio
of Fin's mid market customers; driving measurable
revenue expansion, retention, and long-term loyalty.
Engage with executives and operators
to uncover pain points, position
AI-driven solutions
, and tie Fin's platform directly to business impact.
Design and execute territory strategies
that go beyond maintenance; targeting
upsell, cross-sell, and multi-business unit expansion
with clear, data-backed plans.
Partner cross-functionally
with Marketing, Product, and Customer Success; translating real customer needs into
product innovation and GTM alignment.
Analyze and communicate performance metrics
that show the story behind growth; retention, adoption, and platform expansion.
Invest in team excellence
through mentoring peers, sharing winning plays, and raising the overall bar for execution and ambition.
What skills do I need?
5+ years
in a quota-carrying role managing a large book of business (85+ accounts) focused on
retention, renewals, and expansion
.
3+ years
selling
SaaS solutions
, ideally in complex, high-velocity environments.
Proven success
navigating
procurement processes
and influencing enterprise-level decision-makers.
Experience selling AI-powered products
, with
deep knowledge of AI applications
and the ability to translate technical capability into customer value.
A
track record of consistent overachievement;
exceeding quota, driving revenue growth and complex renewals.
Bonus skills & attributes
Sharp communication skills
; written and verbal, tailored to senior stakeholders and technical teams alike.
Strong commercial instincts
paired with the ability to thrive in a fast-moving, evolving organization.
High intellectual curiosity
and a
growth mindset
A
trusted advisor mentality
; skilled at building long-term partnerships across multiple levels in complex organizations.
Demonstrated leadership
, influencing not only within your team but across functions to drive alignment and results.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $226,000 to $251,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for a Recruiter to support strategic hiring for our organization and contribute to our team’s growth and success. You will drive full cycle recruitment for positions across our GTM and G&A teams. You will effectively partner with leadership and be a strategic talent partner and advisor across the organization. You will leverage your recruiting expertise and deep knowledge of Intercom’s business to design strategy and differentiate Intercom in the market. You will proactively identify opportunities and solutions to improve and iterate on recruiting processes and partner with stakeholders to drive solutions forward.
What will I be doing?
Partner with Fin's leaders and Hiring Managers to deeply understand their needs.
Influences and advises stakeholders on their recruiting approach, strategy, and processes.
Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics.
Attracts and converts passive talent through effective and authentic storytelling of company strategy and business goals.
Leverage data to diagnose challenges in a search, proactively create and execute solutions and influence and advice stakeholders.
Provide an excellent candidate experience and serve as a trusted partner.
What skills do I need?
4+ years of full cycle GTM/Sales recruiting experience in a high growth tech environment.
Expertise and talent market intelligence across business teams (GTM and G&A functions).
Creative recruiting approach and capable of attracting and converting talent.
Proven track record of partnering with GTM leaders to meet and exceed hiring goals.
Data and metrics driven, ability to use data to inform decisions.
Strong analytical, conceptual, and problem-solving abilities.
Passion for building and managing diverse pipelines.
Aligned with Fin's values; growth mindset, highly collaborative, work with a sense of urgency and obsess about customer success.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $130,500 - $163,800. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive on our Regulated Verticals team.
About the job
This position is needed to lead relationships and complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity (Verify, Lookup), and Flex. You will drive revenue growth and build strategic, executive-level partnerships with top enterprise financial services and FinTech organizations. As a trusted advisor, you will navigate domain-specific use cases like fraud prevention and personalized engagement while collaborating across Product, Compliance, Finance, and Engineering.
Responsibilities
In this role, you’ll:
Manage and expand some of our most important Regulated Verticals customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define process and build programs.
Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Dec 20th, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem.
About the job
As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance.
Responsibilities
In this role, you’ll:
End-to-End SOX Planning and Execution: Drive end-to-end SOX compliance activities—from initial scoping, materiality analysis, and risk-based audit planning to walkthrough execution and operating effectiveness testing across core SOX processes.
Deficiency Assessments: Document control gaps, evaluate quantitative/qualitative impacts, partner with process owners on remediation and monitor remediation progress.
Quality Standards: Apply quality control standards to all audit documentation
External Audit Liaison
:
Serve as the primary liaison to external auditors to coordinate reliance, reduce redundant testing, and streamline the annual audit process.
Cross-Functional Partnership: Partner with business teams to identify control gaps, optimize workflows, and build scalable processes aligned with industry best practices.
Operational Audits: Support in the end-to-end execution of operational and compliance audits from risk identification, scoping, fieldwork execution, and reporting. Document process flows and testing workpapers with limited supervision.
Audit Innovation: Drive the adoption of AI and automation tools to streamline audit workflows, boost efficiency, and deliver actionable business insight
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4 years of recent, continuous public accounting experience within a
Big 4 firm
Demonstrated direct experience executing SOX testing and control evaluations in strict alignment with PCAOB standards and guidelines
Direct experience preparing, reviewing, or defending public company audit files for
PCAOB inspections
or internal firm quality reviews
Proven experience leading audit engagements, supervising associate auditors, and managing client/stakeholder relationships.
Bachelor degree in Accounting, Finance, Business Administration or a related field.
Deep technical knowledge of US GAAP, SOX compliance requirements, COSO framework, and PCAOB auditing standards
Strong project and time management and experience in performing multiple projects and working with varying team members in a fast-paced, deadline-driven environment
Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members
Excellent verbal and written communication skills, to effectively present to peers and management
Desired:
CPA/CA (or pursuing) or other relevant professional certification strongly preferred.
Familiarity with ERP systems (e.g., Oracle) and audit management software (e.g., AuditBoard)
Experience using data analytics tools (e.g., SQL, Tableau, Alteryx, or Python) to execute continuous auditing procedures.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Developer Success Engineer.
About the job
This position is needed to partner directly with developers integrating Stytch, guiding them through technical implementation design, answering architecture questions, and serving as a bridge between engineering and customer success. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. As the team grows, you’ll have more opportunities to contribute new features to Stytch and Twilio products through code.
Responsibilities
In this role, you’ll:
Build new features and fix bugs in Stytch and Twilio products.
Serve as a technical resource for customers when they have questions about our product.
Improve documentation and processes for internal and external stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
A genuine drive to understand customer needs and concerns.
Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes.
Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role.
Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase.
Familiarity with modern web services and APIs.
Demonstrated ability to communicate credibly and effectively at all levels.
Desired:
Experience with authentication protocols (SAML/OAuth), MFA, IdP.
Prior experience in a customer-facing technical role, such as technical support, solutions engineering, field engineering, etc.
Direct experience working on a dedicated software development or product team.
Location
This role will be remote and must be willing to work
East Coast
business hours.
Schedule
Ability to work non-standard, on-call rotation weekend and holiday hours.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until January 2nd, 2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Who We Are
MEMX
is a technology-driven exchange operator founded by members to benefit all investors. We operate MEMX Equities, MEMX Options, and MX2 Options, and provide market technology to clients. Our mission is to create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors.
Description
MEMX is seeking a
Legal Intern
to join our team this summer. This opportunity is designed for a law student interested in gaining practical experience in the legal work behind a growing financial technology and securities exchange organization. You’ll work alongside experienced attorneys, contribute to meaningful projects, and learn how legal advice supports the business. This internship position will be offered as hybrid with 2 days in-person at our co-working office in Midtown-NYC. This internship will run from June 7 through August 13, 2027, with flexible start and end dates to accommodate the cohort’s academic schedule.
*MEMX has currently approved ONLY the following states for remote work:
California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas, & Utah.
What You’ll Be Doing
Conduct legal research on topics relevant to MEMX and summarize your findings for the team
Assist with drafting, reviewing, and proofreading regulatory filings and other legal documents, agreements, and correspondence
Help organize and maintain legal files, research and other team resources
Attend meetings and collaborate with attorneys and colleagues across the organization
Support additional legal projects as needs arise throughout the summer
Requirements
Currently enrolled in a J.D. program
Strong legal research, writing, and analytical skills
Excellent attention to detail and organizational skills
Clear communication and a willingness to learn
Ability to work in person at our Midtown Manhattan office during the summer
Permanent residence in one of MEMX’s approved states for remote work during the internship
What You’ll Gain
Hands-on experience with legal work in the financial markets
Mentorship and guidance from experienced attorneys
Exposure to how the Legal team works with teams across MEMX
Opportunities to connect with fellow interns and MEMX colleagues
Why MEMX
At MEMX, you’ll contribute to meaningful work alongside experienced professionals while developing your skills and learning how our exchanges operate. As part of our summer internship program, you’ll also have access to:
Learning opportunities:
Attend Lunch & Learn sessions, professional development workshops, and relevant courses.
Mentorship and support:
Learn from a mentor and a designated buddy who can help guide you throughout the summer.
An intern cohort:
Connect with interns working across other MEMX teams.
Social events:
Get to know colleagues, with opportunities to connect with members of MEMX’s C-suite.
Regular feedback:
Check in with your manager and HR to discuss your progress, ask
questions, and get support
Future opportunities:
All interns are considered for potential internship extensions or a full-time opportunity after graduation, based on performance and business needs.
Pay Rate:
$40/hourly
Application Materials:
Please submit the following materials:
Résumé
Cover letter
Writing sample (optional)
Equal Opportunity Statement
MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Diversity Inclusion Statement
At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
Location: Remote; London; San Francisco; New York; Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Customer Experience team provides 24/7 support across AMER, EMEA, and APAC. As Harvey expands across customer segments and regions, the volume, location, and nature of that work will continue to change. At the same time, we are reshaping how much capacity we need and where we need it at rapid speed.
The Global CX Workforce Manager will build and own the workforce-planning function for our global support organization. You will translate customer growth and operational changes into clear forecasts, staffing plans, schedules, and investment recommendations, protecting our service-quality bar while ensuring we deploy capacity responsibly.
This is a hands-on builder role. You will establish the models, metrics, tools, and operating cadence yourself, then evolve them as the organization scales. Regional managers will continue to own their people, quality, and day-to-day execution; you will provide the global planning framework that allows those teams to operate as one connected organization.
WHAT YOU’LL DO
- Own demand and capacity forecasts across regions, shifts, customer segments, issue types, and support channels. Translate ticket volume, active handle time, service-level targets, occupancy, shrinkage, schedule adherence, time off, and new-hire ramp into clear staffing requirements.
- Build and own the model that turns company trajectory into a defensible view of CX capacity, drawing on revenue and customer projections, product launches, regional expansion, and seasonality. Make that model an input to company planning rather than a downstream consumer of it.
- Lead weekly, monthly, and quarterly capacity reviews, clearly explaining forecast changes, coverage gaps, assumptions, and recommended actions.
- Establish global scheduling standards covering shift allocation, PTO, holidays, weekends, on-call coverage, and business continuity in partnership with regional managers.
- Create scenario plans that show when, where, and at what level Harvey should hire, cross-train, change schedules, or redeploy existing capacity. Recommend the option that best balances customer impact, employee sustainability, speed, and cost.
- Measure the capacity impact of AI and operational investments, including chatbot, routing improvements, provisioning automation, and evolving team responsibilities. Identify the operational changes that increase throughput or flexibility without lowering the bar for accuracy, professionalism, QA, or customer satisfaction.
- Support the launch and ramp of new locations and staffing models through cohort planning, readiness criteria, and post-launch performance reviews.
- Define consistent workforce metrics and partner with Data, Finance, People, Enablement, and GTM Operations to establish reliable reporting and dashboards.
- Evaluate and implement workforce-management tooling as the organization’s complexity grows.
WHAT YOU HAVE
- 7+ years of experience in workforce management, capacity planning, support operations, or a related discipline.
- Experience building or materially redesigning a workforce-planning function, not only operating within an established system.
- Experience supporting a 24/7, multi-region operation with asynchronous ticket-based work; experience beyond traditional voice contact-center planning is important.
- A track record of building useful models from incomplete or rapidly changing data and improving their accuracy over time.
- Strong analytical skills and hands-on fluency with spreadsheets, reporting tools, and workforce data. Experience with SQL, BI tools, Zendesk, or workforce-management platforms is strongly preferred.
- The judgment to distinguish a temporary coverage problem from a structural headcount need, and to recommend action before service quality deteriorates.
- Experience measuring how automation, AI, self-service, and workflow changes affect staffing demand and productivity.
- Strong cross-functional leadership skills and the ability to drive consistent global operating practices through regional leaders without owning their teams directly.
- Excellent written and verbal communication, with the ability to turn complex assumptions and tradeoffs into concise recommendations for executives.
NICE TO HAVE
- Experience planning workforce capacity across enterprise, mid-market, and SMB customer segments.
- Experience supporting a rapidly growing SaaS or AI company where historical demand is not yet predictable.
- Familiarity with support quality, enablement, routing, and escalation programs in addition to core workforce management.
"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”
COMPENSATION
$120,900 - $181,300 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: San Francisco, NYC, or Austin, or Remote, US
About the role
Cloudflare is looking for a principal individual contributor to drive data strategy and execution for the Revenue Operations team! This is a great role for an experienced Sales Operations professional who is looking for a hands-on role that can shape and build the infrastructure that will drive operational scale and solve real problems that help drive impact.
You are right for this role if you excel at building data infrastructure at scale, driving data governance across business, and understand the nuances and challenges of the intersection between Go-To-Market business and data needs.
As part of the Go-To-Market Intelligence team, you will partner with the Sales Leaders and their Revenue Operations Business Partners, IT, Data, Intelligence, and Analytics and other functions within the company to up level data quality in our systems, scale processes, and support Cloudflare’s strategic priorities.
Job Responsibilities:
Build a roadmap to improve Cloudflare’s abilities to be more agile and have a trustworthy, fresh, expeditious customer and firmographic data strategy and governance framework.
Build and execute AI implementation to reduce current day inefficiencies caused by unclear or absent data
Establish a strong and productive engagement with Cloudflare’s Data, Intelligence, and Analytics and IT teams to implement and optimize hardened data management tools and technologies ensuring alignment with business needs and scalability
Collaborate cross-functionally within Revenue Operations to build a change review board or other advanced governance system to reduce friction between Field needs and data governance
Create and maintain playbooks and documentation for completing repeatable tasks to ensure compliance with relative policies
Identify and partner with owners of data sources in the CRM system to ensure accountability
Work with stakeholders to address data-related issues, resolve conflicts, and ensure effective communication and change management.
Required Skills/Experience:
Minimum 12 years of experience in Sales Operations or a CRM architecture function
Experience leveraging AI tools to build automation, simplify decision making, and reduce complexities
Strong proficiencies in building account hierarchies for fast-growing B2B/B2C companies
Extensive experience in processes, techniques and tactics to scale global data quality, including and not limited to deduplication, firmographic, as well as technographic data enrichment
Experience understanding and evaluating integrations between CRM and external data systems
Experience using various firmographic data sources and how to leverage each source
Extensive experience working with Salesforce tooling ecosystem and the related teams
Established history of driving multiple complex projects at the same time to on-time completion in a fast-moving environment
Excellent verbal and written communication skills
Strong quantitative skills and high data fluency
Ability to draw and map data models and strong data engineering skills
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $230,000 - $317,000
For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $220,000 - $303,000
For Colorado - Remote, Illinois - Remote, Maryland - Remote, Minnesota - Remote, Nevada - Remote, New York - Remote, Rhode Island - Remote, and Vermont - Remote based hires: Estimated annual salary of $200,000 - $275,000
Application Deadline: ~January 2027
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio's next Staff Mobile Software Engineer for Stytch, where you'll shape the next generation of identity and fraud prevention products.
About the job
The position is needed to help scale Stytch’s core identity and fraud products as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity and fraud prevention experiences. You’ll build mobile SDK products that power authentication, fraud detection and prevention as well as emerging agentic identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features, and evolve our platform for Twilio’s scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale.
Responsibilities
In this role, you’ll:
Build and own the mobile SDKs for Stytch’s identity and fraud detection platforms on Twilio—go deep on device internals for complex signal collection to improve identification of bad actors and ship new SDK surfaces powering core authentication flows, including agenting and non-human identity use cases.
Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features.
Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
Improve production quality and resilience through strong observability, incident response and remediation.
Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
6+ years of professional mobile engineering experience, with deep experience in designing, building and maintaining mobile applications.
Android development experience, fluent in Kotlin or Java.
Expertise in mobile development ecosystems, frameworks, 3rd party libraries.
Deep understanding of software engineering best practices, including monitoring, observability, and building maintainable systems.
Experience making high-impact technical decisions and leading technical initiatives.
A proven track record of driving technical excellence while keeping customer needs at the center of your work.
Deep understanding of software engineering best practices, including monitoring, observability, and building for the long term.
Exceptional communication and collaboration skills, with the ability to influence and align stakeholders.
Bachelor’s degree in Computer Science or related industry experience.
Excellent written and verbal communication skills.
Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.
Desired
iOS development experience.
Familiarity with Kotlin Multiplatform, C/C++, Swift or Go.
Experience building developer tools or SDKs.
Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.
Location
This role will be remote in the US.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
Based in the San Francisco Bay area, California: $201,280 - $251,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr Financial Manager, Partnerships.
About the job
As Sr. Manager of GTM Finance for Global Partnerships, you will serve as the primary strategic co-pilot to the VP of Global Partnerships. You will design economic models driving our ecosystem strategy across Cloud Marketplaces (AWS, GCP, Azure), Global Systems Integrators (GSIs), and ISVs—ensuring partner incentive investments accelerate usage-based revenue while achieving profitability goals.
Responsibilities
In this role, you’ll:
Serve as the primary, trusted financial and strategic advisor to the VP of Global Partnerships and his global leadership team
Marketplace Strategy (AWS, GCP, Azure): partner with the marketplace and other cross functional teams in R&D, Marketing, GTM to optimize Twilio’s business through cloud marketplaces
Ecosystem Monetization: design revenue-share frameworks and co-sell incentives tailored to Twilio’s business
Program & MDF ROI: Build analytical frameworks to measure the return on Market Development Funds (MDF), partner tier rebates, and GSI enablement investments
Executive Decision Support: Deliver synthesized quarterly board-level narratives on partner-attributed versus partner-sourced trends as well as other strategic partner-related priorities
Long-Range Planning: lead global partner forecasting, capacity planning, and multi-year investment modeling
Unit Economics: Define, build, and monitor critical partner metrics including Partner-Sourced vs. Partner-Influenced Revenue, Margin-Adjusted CAC, and payback periods
Commercial Models: Partner with Sales and Legal to evaluate, model, and approve non-standard partner contracts and bespoke commercial structures
Develop robust financial models for new market expansion, evaluating the build-vs-buy-vs-partner economics for emerging international regions and product integrations
Partner closely with Corporate Accounting and Commission teams to ensure accurate, timely accruals for partner rebates, referral fees, and MDF contra-revenue adjustments
Own the global forecasting, budgeting, and month-end accruals for global partnership programs and incentives
Collaborate with RevOps, GTM Systems, and Data Engineering to build scalable, automated reporting infrastructure
Forge cross-functional alliances to identify margin drivers and scale cost-efficiency within the partner ecosystem.
Execute agile scenario planning and ad-hoc analyses for senior leadership regarding partnership investments.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
8+ years of FP&A experience in a progressive financial role
Strong financial modeling skills, with experience in forecasting, budgeting, and reporting
Excellent business acumen and ability to influence stakeholders with data-driven insights
Comfortable working with ambiguity and problem-solving across multiple teams
Ability to work independently and think strategically
Excellent verbal and written communication skills
Highly proficient with Google Sheets or Excel
Desired:
Bachelor’s degree in Finance, Business, Economics or related field, or equivalent experience
Experience with Anaplan, Tableau, Looker, and Oracle a plus
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00-$176,900.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00.
Based in the San Francisco Bay area, California: $166,400.00-$208,000.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/16/26 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Product Manager for the Channels email team.
About the job
We’re hiring a Principal Product Manager to own and lead strategic email data plane integrations strategy. You’ll navigate complex infrastructure challenges with demonstrable technical acumen while actively partnering with key external and internal partners. By transforming ambiguity into resilient, scalable systems, you’ll protect vital revenue streams and lay the groundwork for the future growth. Join us to define the next chapter of email at Twilio.
Responsibilities
In this role, you’ll:
Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise.
Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements
Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity
Make synthesized recommendations on priorities by opportunity and timing
Partner with GTM stakeholders to ensure successful and measurable delivery of commitments
Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment
Collaborate with adjacent product managers
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
10+ years experience in product management, with 5+ years in the email domain. You are known as an expert, with a proven track record of outcomes, and shaping the strategy of communication products.
Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions.
Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
Strong understanding of Amazon Web Services Cloud services. Understanding of Microsoft Azure Cloud services is also strongly desired.
Experience in APIs or platform products, including designing for reliability, scale, and developer usability.
Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives
Location
This role will be remote in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project, customer, partner or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 – $213,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area) $181,200.00 – $226,500.00
Based in the San Francisco Bay area, California: $201,280.00 – $251,600.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until 10/25/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team!
About the job
This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer, you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products
Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation
Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting.
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests.
Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment
Previous software development experience in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Building with REST APIs
Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences
Desired:
Experience with new business accounts and evangelizing new use cases and technology
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Previous experience in Telecom, SIP, Contact Center, or Security
Experience with sales methodologies
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 19, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Commercial Finance Manager, Carrier Relations
About the job
Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality.
Responsibilities
In this role, you’ll:
Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure.
Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis.
Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation.
Own the design and continuous improvement of the Deal Desk Finance process, including required inputs, review steps, approval guardrails, exception handling, and handoffs. Establish standardized deal models and analysis practices, and define business requirements for Salesforce or other enterprise workflows. Partner with Systems and business teams on solution design, testing, and adoption.
Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails.
Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy.
Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements.
Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action.
Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks.
Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution.
Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor.
Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus.
Desired:
Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures.
Spanish or Portuguese language skills are a plus.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800.
Based in the San Francisco Bay area, California: $113,600 - $142,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Strategic Account Executive for High Tech Accounts!
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.
Responsibilities
In this role, you’ll:
Manage and strategically expand relationships with our High Tech customer accounts.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.
Drive the entire sales process from prospecting to deal closure, including launch.
Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.
Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders.
Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales and a track record of selling complex technical solutions.
Familiarity with Twilio ecosystem of Tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated success by exceeding quota on a consistent basis.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define processes and build programs.
Ethical. Hands on. Passionate. Creative. Team-player.
Eager to deliver excellence.
Excellent verbal and written communication & presentation skills.Bachelor’s Degree or equivalent years of experience.
Desired:
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience.
Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)
Experience selling API based solutions
Location
This role will be remote.
Approximately 15% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions
.
*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.
Compensation
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192 - $165,240.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $X146,880 - $183,600.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Nov 1, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Austin; New York; Remote-Illinois
Workplace: Hybrid
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION:
As an Acquisition Sales Executive at UiPath, you will help organizations across the Northeast territory transform how work gets done by adopting agentic AI and automation. Your focus will be driving meaningful revenue growth across new and existing commercial customers by positioning UiPath as a strategic AI partner, not just a software provider. You will operate across the customer organization, from executive leadership to operational and technical stakeholders, helping customers understand how agentic AI can deliver real business outcomes.
You will be part of a high-performing GTM Acquisition team that moves quickly, thinks commercially, and works closely with customers and partners to create measurable value. For the right person, this role offers significant upside. We have meaningful earning potential for sellers who consistently outperform and build long-term customer impact.
WHAT YOU'LL DO AT UIPATH:
- You will own defined commercial territory in the Northeast and build a clear, data-driven strategy to grow revenue across both new logos and existing customers.
- Will consistently meet and exceed quarterly and annual targets through value-based, outcome-focused sales execution.
- You will lead complex sales cycles, engage senior decision makers and articulate how agentic AI and automation can improve efficiency, resilience, and financial performance.
- You will represent UiPath in the market as a trusted advisor, sharing insights and customer stories that position us as a leader in enterprise AI.
- You will work closely with partners and systems integrators to generate opportunities and ensure customers are set up for long-term success. Internally, you will collaborate with Customer Success, Solutions Engineering, and Marketing to maximize customer value and progress deals effectively.
- You will stay close to market developments, competitors, and emerging AI use cases in order to anticipate customer needs and create demand.
WHAT YOU'LL BRING TO THE TEAM
- Proven experience to actively target, prospect, and close Net New customer
- A competitive track record of demonstrating an acquisition first mindset
- Candidates must be authorized to work in the United States for this role
- Curious about AI and emerging technology and can explain complex concepts in a clear, practical way.
- Strong account planning discipline, take a research-driven approach to your territory, and proactively identify opportunities through business-led conversations.
- Confident navigating complex customer organizations, building relationships across functions and seniority levels, and collaborating effectively with internal teams and partners.
- Strong problem-solving skills and a self-starter mentality
#LI
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, Georgia, Texas, Illinois
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a Customer Architect, you will focus on Strategic Technical Alignment, Operational Excellence and Expedited Issue Resolution and customer advocacy. If you thrive on problem-solving, building strategic partnerships, and driving operational excellence, we want to hear from you!
Job Duties and Responsibilities:
Serve as the technical expert on Reltio platform capabilities for customers as they develop solutions aligning with the customer’s business needs.
Present technical knowledge of architectural designs including integration approaches.
Deliver workshops and advisory services to enhance customer technical understanding, promoting optimal product usage and alignment with Reltio’s best practices.
Hands-on experience working technically with customer engineering (Support), Advanced customer engineering, and cross-functional teams.
Manage customer portfolio of tickets, resolutions, and product enhancement requests.
Own dedicated escalation paths with customers, coordinating resources and driving timely resolution of tickets to exceed customer expectations. Act as a single point of contact for customer engineering issues.
Stay at the forefront of industry trends and challenges and offer Reltio’s customers informed and proactive guidance.
Ensure a seamless onboarding experience, setting the foundation for long-term customer satisfaction.
Participate in customer engagement initiatives, including executive business reviews and CSAT/NPS surveys to cultivate strong partnerships.
Advocate for customer needs, translating them into documentation and product enhancement requests.
Deliver the highest quality customer/partner experience and engage in highly technical discussions.
Ability to travel to customer sites upon request.
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor’s degree in computer science engineering or similar field of study.
5+ years of experience working in a technical support capacity.
5+ years of experience supporting enterprise products in a SaaS in a customer-facing role.
3+ years of experience with Public Clouds AWS/GCP/Azure and their services.
3+ years of experience with REST APIs and integration tools.
3+ years of experience with on-premise or cloud MDM solutions.
Experience in observability and monitoring tools such as LogDNA, CloudWatch, etc.
Experience interfacing directly with Product Management, and engineering teams to escalate and seek resolution on product issues as well as provide customer requirements for future product releases.
Excellent reporting/analytical skills - experienced in developing dashboards with reporting technologies and influencing customers/partners by sharing action-oriented insights.
Experience supporting both Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms and technologies.
Accountability - acceptance of responsibility and willingness to commit to and deliver measurable work and results.
Excellent communication, problem-solving, risk management, and project management skills.
Skills That Are Nice to Have:
Prior experience working with data products within enterprise space.
Prior experience working with Salesforce, Snowflake, GoogleBigQuery, etc.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$114,000
—
$211,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
seniorUS - Remote - Illinois, MA - Boston - Office, US - Remote - Massachusetts, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia
seniorChicago, Illinois; , influencing not only within your team but across functions to drive alignment and results
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