Location: United Kingdom, Bristol
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Join us and be a member of the team that tests the development tools used to create every PlayStation® game. This is a great opportunity to continue a career in Software Testing, working on industry leading development tools and being mentored by experts in their field.
What you’ll be doing
Developing tests for new applications, new features and regressions.
Developing test strategies with application teams.
Automating tests as part of our continuous integration systems.
Investigating issues and creating reproducible test cases.
Conducting manual, exploratory testing.
Reporting test results clearly (including performance and coverage).
Developing tooling to help reduce test time and ease test execution.
Make suggestions and recommendations for improvements to help shape the finished product.
Collaborate with global, cross-functional teams in a multicultural environment to develop organisation-wide test strategies and infrastructure.
Mentoring peers, sharing best practices, and influencing quality engineering approaches.
What we are looking for
5+ years experience in developing tests for software applications.
Experience of automating tests.
A good understanding of software testing techniques.
Good C# programming skills.
Understanding of C++.
Experience in triaging bugs and creating reproducible tests.
Experience with software build tools, issue tracking and source control systems.
Experience using AI-assisted coding tools, LLMs, or agentic technologies to improve engineering productivity, with an understanding of how to review, validate, and apply generated output safely.
Nice to have
Experience of Microsoft Windows applications.
Experience of Microsoft Visual Studio.
Experience of using Selenium/Appium.
Experience using Powershell and Python.
Experience of testing development tools.
Experience of testing on Linux & Mac.
We anticipate that suitable candidates will demonstrate the following personal attributes
Proactive work ethic, with a passion for software quality and a positive customer experience.
The ability to gain the respect of, and work successfully with others, regardless of reporting line.
Influencing and persuasion skills.
Strong written and verbal communication skills.
Is thorough, patient, and works calmly under pressure.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Belgrade, Serbia; St. Petersburg, Russia; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit.
We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We’re looking for a
Site Reliability Engineer (SRE)
to ensure the stability, performance, and reliability of our critical production systems. You’ll work at the intersection of development and operations — building automation tools, improving observability, and preventing incidents before they occur.
Key Responsibilities:
Ensure the stability, performance, and fault tolerance of production systems.
Develop and maintain infrastructure automation and observability tools.
Monitor system health, respond to incidents, and perform root cause analysis (RCA).
Collaborate with development teams to improve scalability and reliability of services.
Define and manage
SLIs
,
SLOs
, and
Error Budgets
.
Lead incident response: organize recovery, document RCA, and run blameless post-mortems.
Configure and administer
Grafana
and
Zabbix
, design insightful dashboards, and fine-tune alerting.
Integrate and monitor external vendor systems, collaborating with vendor technical support when needed.
Key Requirements:
Fluent Russian,
English B1+
(comfortable with technical documentation).
3+ years of experience as an SRE, DevOps, or Infrastructure Engineer.
Strong understanding of observability principles (metrics, logs, traces).
Hands-on experience with Grafana and Zabbix (administration, configuration, alert optimization).
Experience working with AWS and CI/CD tools.
Practical knowledge of SLI/SLO/Error Budget frameworks.
Experience leading and documenting incidents and post-mortems.
Scripting skills for automation (Python, Bash, or Go).
Solid understanding of distributed systems and networking fundamentals.
Nice to Have:
Experience monitoring and supporting mobile applications.
Familiarity with Terraform, Prometheus, Loki, ELK, or similar tools.
Experience working with Kubernetes and containerized environments.
What We Offer:
Fully remote work format.
Official employment under the Russian Labor Code (for residents of Russia); contractor collaboration available for candidates from other countries.
Opportunity to work in an international team on a new digital product for the Mexican market.
A data-driven environment where your contributions have a real impact.
Location: Yerevan, Armenia
Workplace: onsite
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a dedicated Senior Affiliate Manager to join our team in Armenia!
About the role:
The Senior Affiliate Manager (Tier 1) is a high-ownership role within the PartnerMatrix Managed Services (AMS) team. This person takes full responsibility for a portfolio of iGaming operator clients in established, high-competition markets — managing their affiliate programs end-to-end, growing affiliate traffic, and delivering measurable NGR impact across Tier 1 GEOs including the UK, Germany, Sweden, Netherlands, Canada, Australia, etc. The role requires deep industry expertise, strong affiliate relationships, and the ability to operate independently in regulated environments.
What you'll get to do:
Client Affiliate Program Management
• Own and manage affiliate programs for several assigned iGaming operator clients from day one.
• Serve as the primary point of contact for assigned operators, regular calls, strategy alignment, performance reviews.
• Define and execute affiliate program strategy: GEO targets, payout models (CPA / RevShare / Hybrid), traffic mix goals.
• Set up, configure, and maintain affiliate programs within the PartnerMatrix (PMA) platform.
• Proactively identify and action program improvements; escalate blockers to the Head of Managed Services and Marketing with proposed solutions.
Affiliate Recruitment & Relationship Management
• Identify, outreach and onboard high-quality affiliates matching each operator's target GEO and vertical.
• Build and maintain strong working relationships with affiliates — be the trusted partner they call first.
• Negotiate CPA rates, RevShare deals, and hybrid structures on behalf of operators within approved guidelines.
• Run regular check-ins with top-performing affiliates; identify upsell and cross-program opportunities.
• Maintain an updated affiliate pipeline per client, track deal status and conversion from outreach to activation.
Operational Excellence & Compliance
• Ensure all managed affiliates have completed KYC/AML onboarding before activation without exceptions.
• Monitor affiliate traffic quality daily, flag fraud signals, bonus abuse patterns, unusual conversion spikes.
• Coordinate payment data reconciliation with Finance; review payout files before submission.
• Manage affiliate communications via PMA ticketing system; maintain sub-24h response SLA.
• Maintain accurate documentation of affiliate deals, contracts and status in the CRM.
Reporting & Performance Analysis
• Deliver weekly performance reports to each assigned operator (traffic, FTDs, conversions, NGR impact).
• Conduct monthly strategy review calls with operators; present data-driven recommendations.
• Track KPIs: active affiliate count, payout-to-NGR ratio, new FTDs/month, affiliate retention rate.
• Feed insights back to Head of MS for cross-client benchmarking and program strategy refinement.
• Contribute to quarterly competitive landscape reviews, flag shifts in affiliate market, rates or GEO trends.
Team Contribution
• Mentor and support Middle Affiliate Managers — share playbooks, deal structures, GEO learnings.
• Document processes and best practices for team knowledge base.
• Participate in team calls, contribute to pricing decisions and product feedback for PMA development.
What we're looking for:
• 3+ years in affiliate management in iGaming
• Proven track record of building and growing affiliate programs, not just maintaining them
• Hands-on experience with at least one iGaming affiliate platform
• Strong existing network of iGaming affiliates across Tier 1 markets (UK, DACH, Nordics, Canada, ANZ)
• Understanding of CPA, RevShare and Hybrid commission models, can structure and negotiate deals independently
• Fluent in English; German, Swedish, Dutch or French is a significant advantage
• Comfortable with data — able to read affiliate reports, spot anomalies, and draw actionable conclusions
• Familiarity with regulated market compliance requirements (UKGC, MGA, Spelinspektionen)
Nice-to-Have
• Experience managing multi-brand or multi-GEO affiliate programs simultaneously
• Familiarity with AML/KYC requirements for payment flows in iGaming
• Knowledge of Tier 2 or emerging market affiliate ecosystems (CIS, LatAm, MENA)
Here's what we offer:
· Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us.
· Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
· Benefit from two Free Fridays each year, limited to one per quarter.
· Access online learning platform like Udemy for Business and a budget for external training.
· Daily catered lunch or monthly lunch allowance.
· Private Medical Subscription.
· Gym allowance.
· Team-building activities in various locations.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Salesforce, Marketo, Salesloft, and a growing web of integrated SaaS tools run large parts of Wrike's business. As that footprint grows, we're hiring a dedicated analyst to bring stronger visibility, governance, and risk understanding to this business systems estate — partnering closely with the teams who own and use these tools.
Your Impact:
Own security for Wrike's business systems SaaS tools such as Salesforce, Marketo, Salesloft, and the integrations that connect them, covering permissions, sharing rules, connected apps, OAuth scopes, and integrations.
Build and maintain clear visibility into what data lives in these systems, why it's there, and how it flows between integrated tools.
Partner with RevOps, Marketing, Legal and others to embed security into how these platforms are configured, extended, and connected to third-party services.
Translate security and business-continuity issues into clear, actionable terms for non-technical stakeholders.
Ensure business systems handling personal data hold up against privacy frameworks including GDPR and CCPA, in close collaboration with Legal and Compliance.
Chase data-flow and permission questions to ground truth which means following through until the answer and its implications are genuinely clear.
Your Qualifications:
Your primary expertise is in Salesforce administration and business systems security. Everything else listed here is context you'll operate in. Depth in the primary domain matters more than breadth across all of them.
Salesforce administration experience with a strong security lens. This means permissions, sharing rules, connected apps, and integration patterns.
Solid understanding of how business systems interconnect and why that matters for data exposure and business continuity.
Able to communicate issues precisely to both technical and non-technical audiences.
Working knowledge of privacy frameworks such as GDPR and CCPA at minimum.
You don't need to tick every box! We're looking for depth in business systems security and the drive to grow across the rest.
Standout Qualities:
Certified Salesforce Administrator credential.
Security+, ISC2 CC, or an equivalent security certification.
Experience auditing or governing SaaS-to-SaaS integrations
Exposure to data security posture management (DSPM) or data classification in SaaS environments.
You use AI as a force multiplier — to move faster, think wider, and go deeper — but your security instincts and judgement are your own. You don't outsource thinking to a tool.
Demonstrated tenacity in chasing complex data flows and access permissions across multi-tool integrations to a definitive answer.
Team Dynamics:
You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
Collaborative environment working closely with RevOps, Legal, and Marketing teams.
Hybrid mode.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What's Next?
Recruiter Screen (30 mins)
Department Interview / Technical Discussion (60 mins)
Cultural Interview with Hiring Manager, CISO, and HRBP
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Singapore, APAC
About the Role
iCapital is seeking to hire a Relationship Manager to join our Client Solutions team in Singapore. As Vice President, this individual will contribute to developing and managing iCapital’s GP and Asset Manager relationships, contributing to the development and delivery of iCapital’s international strategy in the region.
In this role, the VP will support the relationship management activities of iCapital with a primary focus on Asset Managers in the APAC region. iCapital’s rapid global expansion creates an opportunity for a seasoned professional to join a fast-paced, rapid-growth environment. This position will be based in Singapore.
Responsibilities
Lead as a key contributor to the Client Solutions team in APAC in executing the relationship management strategy for the region with a focus on Asset Managers
Own and develop relationships with key clients, serving as a trusted advisor and primary point of coordination across iCapital
Build and maintain relationships with senior stakeholders across Asset Managers and GP partners throughout the APAC region
Drive client engagement and identify opportunities to expand existing partnerships through new product launches, strategic initiatives, and enhanced service delivery
Take ownership for contributions to strategic projects and work alongside colleagues in developing and refining the iCapital International offering
Maintain a strong understanding of market developments, competitive dynamics, investor demand and industry trends, sharing insights with colleagues across regions.
Build strong internal relationships within iCapital and work closely with other teams (Research & Fund Management, Product Development, Enterprise Integration Group, Marketing, Legal & Compliance, Technology & Operations, etc.) to achieve the best client outcomes and successful long-term client relationships
Qualifications
Solid academic credentials with minimum Bachelor’s degree and advanced degree preferred
7-10 years of relevant work experience in Private Markets/Private Funds in the Asset or Wealth Management industry
Ideal candidate will have solid experience in fund structuring, fund platforms, and/or fund selection
Adequate exposure to Private Equity and/or other Private Markets asset classes, and an understanding of the distribution model is highly preferred
Able project manager and ability to organise and structure a multi-faceted workload with excellent problem-solving and analytical skills
Excellent presentation and verbal/written communication skills with demonstrated capabilities to build trust, and seek to align stakeholders at all levels
Highly collaborative, and able to think strategically about business opportunities and client management
Ability to work independently with a strong appetite to work in a fast growing, entrepreneurial environment, self-motivated, with a hands-on attitude
Fluency in English require
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
MarketKing is a full-service digital marketing agency focused on delivering measurable results for clients including Lyft, SoFi, ResiBrands, Myomo, Elkay Interior Systems, and more. They are seeking a Targeted Advertising Expert (Facebook/Instagram) to manage large-scale campaigns.
Задачи:
— Настройка и управление рекламными кампаниями в Facebook и Instagram во всех форматах.
— Определение целевых аудиторий, демографических характеристик и продвинутых настроек таргетинга.
— Достижение и поддержание ключевых показателей эффективности (CPC, CPM, стоимость квалифицированного лида, продажи и др.).
— Постоянный мониторинг эффективности кампаний и своевременная оптимизация.
— Разработка и тестирование маркетинговых гипотез и креативных стратегий совместно с руководством.
— Рекомендации по улучшению лендингов и маркетинговых воронок.
— Управление 10 рекламными аккаунтами одновременно.
— Составление еженедельных отчетов с ключевыми метриками.
Требования:
— Опыт работы в аналогичной роли не менее 5 лет.
— Полная занятость, исключающая работу на другие компании, агентства, фриланс или сторонние проекты.
— Глубокие знания Facebook/Instagram Ads, включая Website Leads, Instant Forms, Messenger Leads, Lookalike Audiences и Custom Audiences.
— Опыт настройки конверсий, включая Meta Pixel и Meta Conversions API.
— Умение выявлять маркетинговые тренды, разрабатывать воронки и предлагать эффективные решения.
— Высокий уровень самоорганизации и самостоятельное выполнение задач.
— Владение английским языком на уровне B2 и выше.
— Опыт использования AI-инструментов (ChatGPT, Claude) для креативного мозгового штурма, исследований и генерации идей.
Условия:
— Зарплата до 2500 долларов в месяц в зависимости от опыта и количества управляемых аккаунтов.
— График работы: понедельник-пятница, выходные — суббота и воскресенье.
— Рабочие часы: с 8:00 до 16:00 по времени Чикаго (CST), обязательная доступность в это время.
— Полностью удаленная работа с полной профессиональной отдачей.
— Возможности карьерного роста до Team Lead / Marketing Director.
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
With the brand-new Olo app launching later this year, you’ll play an integral part in shaping next-gen features and bringing our post-MVP vision to life while also gathering feedback from the fast-growing user base and fixing bugs they report. You’ll help us plan for the feature roadmap of the app and provide input in the direction of both the iOS and Android codebases. You’ll have the support of a dedicated Mobile Engineering Manager for the Olo app and work alongside four highly experienced mobile engineers, three of whom are based in Northern Ireland.
How you'll make an impact
Here’s how your day-to-day might look but, like most mission driven tech companies, no two days are exactly the same!
Demonstrate proficiency in the team's domain and technology stack, providing guidance and mentorship to junior engineers and contributing to technical decision-making.
Proactively address technical debt by prioritising its resolution alongside feature development, ensuring maintainable, scalable, and high-quality codebases through regular refactoring and system improvements.
Take ownership of complex features and projects, working independently and collaborating with team members to drive development from concept to delivery.
Lead code reviews, sets quality standards, and offers in-depth feedback to improve code quality across the team.
Partner with Product and other stakeholders to refine requirements, ensuring solutions are well-architected and aligned with business goals.
Focus on delivering reliable, maintainable software solutions and actively implements performance optimisations and resilience mechanisms.
Monitor and maintain services in production, diagnosing and resolving critical issues efficiently with minimal support.
Participate in the architecture and design of distributed systems, ensuring best practices are followed for reliability and scalability.
Take the initiative to improve the team's development processes and tooling, advocating for best practices and automation improvements.
Ensure consistency and quality in shared components and APIs.
Contribute actively to the team's knowledge base, lead learning sessions, and promote a culture of continuous improvement.
Use Claude Code as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software engineering, specifically focused on native mobile developement
Advanced proficiency in native Android mobile development using Kotlin and experience independently designing and implementing complex algorithms and architectures.
Skill in managing and improving CI/CD processes, with hands-on experience using tools like GitHub Actions.
Experience with unit, integration, and end-to-end testing practices, with a strong emphasis on automation for testing and deployment.
Leadership skills such as mentoring peers, leading technical discussions, and collaborating effectively across teams and departments to deliver solutions aligned with business priorities.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
Applicant Privacy Notice (United Kingdom)
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
With the brand-new Olo app launching later this year, you’ll play an integral part in shaping next-gen features and bringing our post-MVP vision to life while also gathering feedback from the fast-growing user base and fixing bugs they report. You’ll help us plan for the feature roadmap of the app and provide input in the direction of both the iOS and Android codebases. You’ll have the support of a dedicated Mobile Engineering Manager for the Olo app and work alongside four highly experienced mobile engineers, three of whom are based in Northern Ireland.
How you'll make an impact
Here’s how your day-to-day might look but, like most mission driven tech companies, no two days are exactly the same!
Demonstrate proficiency in the team's domain and technology stack, providing guidance and mentorship to junior engineers and contributing to technical decision-making.
Proactively address technical debt by prioritising its resolution alongside feature development, ensuring maintainable, scalable, and high-quality codebases through regular refactoring and system improvements.
Take ownership of complex features and projects, working independently and collaborating with team members to drive development from concept to delivery.
Lead code reviews, sets quality standards, and offers in-depth feedback to improve code quality across the team.
Partner with Product and other stakeholders to refine requirements, ensuring solutions are well-architected and aligned with business goals.
Focus on delivering reliable, maintainable software solutions and actively implements performance optimisations and resilience mechanisms.
Monitor and maintain services in production, diagnosing and resolving critical issues efficiently with minimal support.
Participate in the architecture and design of distributed systems, ensuring best practices are followed for reliability and scalability.
Take the initiative to improve the team's development processes and tooling, advocating for best practices and automation improvements.
Ensure consistency and quality in shared components and APIs.
Contribute actively to the team's knowledge base, lead learning sessions, and promote a culture of continuous improvement.
Use Claude Code as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs.
Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised.
Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software engineering, specifically focused on native mobile developement
Advanced proficiency in native iOS mobile development using Swift and experience independently designing and implementing complex algorithms and architectures.
Skill in managing and improving CI/CD processes, with hands-on experience using tools like GitHub Actions.
Experience with unit, integration, and end-to-end testing practices, with a strong emphasis on automation for testing and deployment.
Leadership skills such as mentoring peers, leading technical discussions, and collaborating effectively across teams and departments to deliver solutions aligned with business priorities.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at
olo.com
Applicant Privacy Notice (United Kingdom)
Location: Serbia; Almaty; Armenia
Workplace: remote
ABOUT YOU
We're looking for an experienced Technical Animator who is passionate about bringing quadruped characters to life with realistic, believable movement in Unreal Engine. You have a strong understanding of animal biomechanics and locomotion, and you're confident working across the full animation pipeline — from rigging and Control Rig setup to fully optimized, production-ready animation systems for multiplayer gameplay.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Develop and maintain animation systems for quadruped characters
Set up Animation Blueprints, State Machines, Blend Spaces, Animation Layers
Create and configure IK/FK, Full Body IK, and procedural animation systems
Set up locomotion: walk, trot, canter, gallop, turns, starts/stops, jumps
Configure blending, additive animations, sync groups, and transitions
Work with IK Rig / IK Retargeter and adapt animations between different skeletons
Work with motion capture data, cleanup, and retargeting
Create and maintain Control Rig tools
Fix foot sliding, popping, IK, and blending artifacts
Optimize Animation Blueprints, Control Rig, and skeletal animation systems
Develop and maintain animation systems for multiplayer projects
Work with networked locomotion, prediction, and reconciliation
Synchronize Montages and locomotion states in networked gameplay
Collaborate with animators, game designers, and programmers
Develop and improve the animation pipeline and internal tools
REQUIREMENTS
5+ years of experience in technical animation / gameplay animation
Hands-on experience with quadruped characters
Portfolio with quadruped animation examples — required
Strong knowledge of Unreal Engine: Animation Blueprints, Control Rig, IK Rig / Retargeter, Blend Spaces, State Machines
Solid understanding of animal biomechanics and quadruped locomotion
Experience with rigging, skinning, and skeleton setup
Experience with motion capture pipelines
Experience with Maya, MotionBuilder, or a similar DCC tool
Understanding of root motion, animation curves, notifies, montages, additive animation
Experience debugging and optimizing animation systems
Understanding of the differences between local and replicated character state
Understanding of which animation states/variables should be calculated locally versus driven by replicated gameplay state
Understanding of latency, desync, animation popping issues, and ways to minimize them
Conversational English
Experience working on AA or AAA game projects
NICE TO HAVE
Experience animating large quadrupeds (not just domestic animals, but heavy/massive locomotion)
Motion Matching / Pose Search
Full Body IK / procedural locomotion
Python / scripting
C++ in Unreal
Building animation tools
Experience optimizing NPC crowds / large numbers of skeletal meshes
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As a member of the Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models.
Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you’ll play a key role in championing our mission in the enterprise.
Responsibilities
Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements.
Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows.
Provide white glove deployment support for Anthropic products in enterprise environments.
Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams.
Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks.
Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.
Travel frequently (25-50%) to customer sites to build in person with customers.
Be a champion for Anthropic’s mission in the field.
You May Be a Good Fit If You Have
4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer, or as a Software Engineer with consulting or product experience. Former technical founders are also encouraged to apply.
Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
Strong programming skills with proficiency in Python (and ideally in one or more additional languages like TypeScript, Java, etc) and experience shipping production applications
High agency with an ability to navigate ambiguity present in complex organizations.
High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity.
Passion for advancing safe, beneficial AI systems through creative technical applications.
Strong communication skills to conduct discovery with customers and to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach.
A background in financial services, healthcare/life sciences, or another enterprise vertical is a plus.
Experience with enterprise IT systems and/or AI deployment patterns is a plus.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£225,000
—
£255,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We’re looking for a
Senior Product Builder
who wants to own product problems, not just engineering tasks.
You’ll work across the full lifecycle of B2B initiatives:
understand → shape → build → ship → measure → iterate
This is not a frontend or backend-specific role. Our main stack is Ruby on Rails and React, but we care more about strong engineering fundamentals, product judgment and the ability to work across the stack when needed.
You won’t receive a perfectly specified backlog. You’ll be expected to help create the work: understand merchants and the business, challenge assumptions, work through ambiguity and decide with the team what is worth building.
How we build at seQura
🤖
AI-assisted development is how our engineers work every day. We use AI agents to think through problems, write, review and iterate on code, and we're looking for engineers who already work this way, or are actively making the shift.
What matters to us isn't whether you know the syntax and idioms of your preferred programming language or tech stack by heart. It's whether you understand the problem you're solving, can explain the business logic behind it, and own every line you ship, no matter who (or what) wrote it first.
AI helps you move faster, challenge assumptions, explore different approaches and improve your solutions. But knowing which questions to ask, making sound technical and product decisions, and taking responsibility for the outcome is always up to you.
Our technical interviews reflect this approach: you'll use your own AI tools, and we'll ask you to walk us through your solution, both the business reasoning and the code.
If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you.
About the Merchant Experience team
🧩
We build the B2B product experiences that help merchants manage and grow their business with seQura.
The team owns merchant-facing products and the platform behind them, including order management, analytics, self-service capabilities, growth initiatives and platform features used by other B2B teams.
We are a small team of senior Product Engineers and a Product Designer, with
no dedicated Product Manager by design
.
Engineers are expected to contribute beyond implementation: understanding problems, shaping opportunities, making product and technical decisions, shipping solutions and checking their outcomes.
Initiatives are led by engineers who take ownership of a problem, gather context, define the hypothesis and success criteria, shape the work, drive delivery and follow up after launch.
AI-assisted development is part of our daily workflow. As implementation gets faster, we expect engineers to spend more of their judgment on
what to build, why it matters and what we learn from it
.
What challenges you'll be solving 🚀
Own product initiatives end-to-end, from problem understanding to outcome validation.
Act as Champion for initiatives: gather context, define hypotheses and success criteria, shape the work and drive it forward.
Work directly with merchants, business stakeholders, Product Design and other engineering teams when needed.
Build and operate production software across backend and frontend.
Make pragmatic product and technical decisions with incomplete information.
Use data, feedback and experiments to decide whether to iterate, change direction or stop.
Contribute to evolving Merchant Portal into a platform other B2B teams can build on.
Use AI throughout your workflow, including exploration, implementation, testing, debugging and learning unfamiliar systems.
What to expect in the next 90 days
🏁
Month 1
Learn the B2B domain, Merchant Portal, codebase and current initiatives. Shadow a Champion, meet key stakeholders and start contributing.
Month 2
Own a small initiative with support from the team, from understanding the problem to shipping it.
Month 3
Act as Champion for an initiative: frame the problem, define the hypothesis and success criteria, ship a solution and check the outcome.
What you’ll need 🤝
Must have:
7+ years of experience building production software.
Strong software engineering fundamentals.
Experience owning work beyond implementation.
Comfortable working across backend and frontend when needed.
Comfortable working with ambiguity and incomplete information.
Strong product and customer curiosity.
High autonomy, ownership and accountability.
Comfortable working directly with stakeholders and other teams.
Experience using AI meaningfully in your software development workflow.
Strong written and verbal communication skills in English.
Nice to have:
Experience with Ruby on Rails and/or React.
Strong full-stack experience.
Experience building platforms or capabilities used by other teams.
Experience with product discovery, experimentation or success metrics.
Spanish fluency.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Hybrid or fully remote work.
Office workshops and meet-ups to encourage community participation and career growth.
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with our People Team.
Technical take-home challenge.
Live peer review of the challenge.
Meet the team.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
О компании:
AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему.
Для кого:
Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support.
Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов.
Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки.
Основные задачи:
Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения.
Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества.
Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей.
Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов.
Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов.
Проводить онбординг новых клиентов и сопровождать их в работе с продуктом.
Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт.
Что ожидаем:
Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет.
Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами).
Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR).
Опыт взаимодействия с командой разработки и составления структурированных bug-репортов.
Умение объяснять технические вопросы простым языком.
Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля.
Английский язык — от Upper-Intermediate.
Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки.
Условия:
Работа в стартапе: динамичная среда и быстрые итерации.
Оформление: ГПХ (после ИС возможен переход на ТК).
Возможность построить Customer Support практически с нуля и влиять на развитие процессов.
Высокая автономность и ориентация на результат.
Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
О компании:
AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему.
Для кого:
Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support.
Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов.
Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки.
Основные задачи:
Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения.
Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества.
Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей.
Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов.
Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов.
Проводить онбординг новых клиентов и сопровождать их в работе с продуктом.
Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт.
Что ожидаем:
Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет.
Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами).
Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR).
Опыт взаимодействия с командой разработки и составления структурированных bug-репортов.
Умение объяснять технические вопросы простым языком.
Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля.
Английский язык — от Upper-Intermediate.
Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки.
Условия:
Работа в стартапе: динамичная среда и быстрые итерации.
Оформление: ГПХ (после ИС возможен переход на ТК)
Возможность построить Customer Support практически с нуля и влиять на развитие процессов.
Высокая автономность и ориентация на результат.
Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.
Location: Santa Clara, CA
Workplace: onsite
Role Overview
We are looking for a Senior Software Engineer to own the systems that power a large-scale data collection operation, including the collection platform, operator tooling, data pipeline, and fleet infrastructure.
This is an engineering role. Day-to-day teleoperation is performed by a dedicated operator team that you direct — you build what they run on, and you own what comes out of it.
Project Details
Location: 100% Onsite (Santa Clara, CA, US)
Employment: Full-time W-2, Monday–Friday, 9:00 AM–5:00 PM
Start Date: ASAP
Contract Duration: 12-month contract with possibility of extension
Rate: $105/hour
What You’ll Do
Design, build, and maintain the software behind our data collection stations — teleoperation stack, multi-camera recording, and session tooling.
Deploy and upgrade that stack across the fleet without stopping collection; keep workstations, containers, and networking healthy.
Own the data pipeline end to end: automated validation, conversion into our dataset format, upload, metadata, and versioning.
Build the QA tooling that catches dropped frames, stream desync, bad calibration, and mislabeled episodes before data reaches training.
Direct a team of teleoperators — define task protocols and SOPs, onboard them on new tasks and embodiments, review session quality, and unblock them daily.
Own fleet reliability: calibration and firmware pipelines, sensor and end-effector integration, root-cause analysis of recurring faults, and vendor escalation.
Bring up new stations and new embodiments; report throughput, yield, and data health to the research team.
What we need to see
MS in CS, Robotics, EE/ME, or a related field (or BS with equivalent hands-on experience).
3+ years building software for real robot systems — not simulation only.
A system you designed and shipped that other people depended on daily, and that you kept running.
Strong Python and Linux; Docker, git, CI, and SSH-based fleet administration.
Robot middleware and real-time multi-sensor recording — ROS 2 or equivalent vendor SDKs.
Experience supporting a data collection or teleoperation operation: you have built the tools operators depend on and owned throughput and quality numbers.
Comfortable around robot hardware — arms or humanoids, dexterous hands, RGB-D cameras, and the calibration that keeps them honest.
Able to lead operators without formal authority: you write clear SOPs, train people, and communicate status without being asked.
Ways to stand out from the crowd
Humanoid or bimanual platforms (Unitree, Fourier, ALOHA/ARX-class rigs) and dexterous hands.
XR teleoperation: Quest / PICO / Vision Pro, motion-capture gloves, whole-body retargeting.
Imitation-learning data tooling — LeRobot, HDF5/Zarr episode stores, dataset versioning, S3 at TB–PB scale.
Built internal dashboards or tooling for a production line or high-throughput lab.
Open-source contributions to robotics data or teleoperation tooling.
#L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Location: Philippines
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
Salmon’s content — marketing, product, and support — is written in English first. Tagalog and Cebuano (Bisaya) versions still depend on ad hoc help. You’d own that layer end-to-end and become our go-to expert on how Salmon sounds in both languages
This is a senior role, not a file-in, file-out translation job. You set the quality bar, build the glossaries and style guides for Tagalog and Cebuano from scratch, and make the calls yourself rather than follow someone else’s rulebook. Done well, this could grow into its own small localization function
What you’ll do
- Write and localize marketing, website, product, and in-app copy in Tagalog and Cebuano. You decide when to translate, when to rewrite from scratch, and what stays in English. Cebuano work will grow as the product expands into new regions, but native-level fluency is required from day one
- Build the style guides and glossaries for both languages: voice and register, financial terminology, formatting, and how to handle regional variation. Keep them current as the product grows
- Adapt tone for regional audiences and advise teams early: flag campaign concepts, humor, or messaging that may not land before production starts
- Handle financial content with precision: explain fees, interest, and repayment terms clearly without changing their meaning, and know when to take wording to Legal or Compliance
- Review copy before publication, including as backup reviewer for other authors. Check it in the actual app or customer journey, and decide what must be fixed: an error that could mislead a customer versus a stylistic preference
- Work with Marketing, Content, and Product: take briefs, challenge unclear briefs and English source copy, suggest alternatives, work through conflicting feedback, and deliver on schedule
- Spot recurring language problems across teams and fix them at the source, through guidelines and training, instead of correcting the same issues again
What you’ll own
- The quality bar for all Tagalog and Cebuano content, including improving what’s already published
- The glossaries and style guides, from first draft to adoption across teams, aligned with brand voice
- Final approval of Tagalog and Cebuano content: you approve it or send it back for revision
- The team’s go-to expertise on regional-audience nuance
What makes you a strong fit
- Native or near-native fluency in Tagalog and Cebuano (Bisaya). You write in both, not only translate
- Strong English: you read our briefs and spot what won’t work in Filipino
- 5+ years of professional writing, editing, or localization in Tagalog or Cebuano for commercial clients, or an equivalent track record, including full ownership of a localization workflow from intake and translation through review, release, and quality control
- Published work you can walk us through: what you decided and why
- Experience building glossaries, style guides, or tone-of-voice guidelines from scratch
- Strong editorial judgment: you evaluate quality, decide on your own, give authors clear feedback, and defend your decisions to stakeholders
- Understanding of how Filipinos use financial products and apps. We value product intuition as much as language skill
- Experience with localization/TMS tools (Lokalise, Phrase, Smartling, Crowdin) and Figma is a plus
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems.
Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role.
If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain full-stack applications that power core products and platforms.
Develop responsive, high-performance user interfaces using React.
Build and maintain backend services using Go and event-driven architectures.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve application performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of full-stack development experience.
Strong proficiency in React and modern frontend development practices.
Solid backend experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Korean and English is required.
Nice to Have
Experience with React Native for mobile development.
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Personal Information Protection Act (PIPA), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
УдалённоBelgrade, Serbia; St. Petersburg, Russia; Moscow, Russia; Official employment under the Russian Labor Code (for residents of Russia); contractor collaboration available for candidates from other countries
ОфисseniorYerevan, Armenia
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Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Singapore, APAC
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