Вакансии

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Legal - Global Privacy & Data Counsel San Mateo, CA or London, England | Hybrid - 2+ days per week in your designated office Full relocation assistance available for qualified candidates Role Summary: Leading SIE’s Global Legal Privacy program, you will play a pivotal role in shaping and advancing this function, which is central to our mission as a data-driven technology and entertainment company. You will develop, implement, and maintain comprehensive privacy policies, procedures, and practices that reflect industry best practices, comply with applicable data protection laws and regulations, and support SIE’s business objectives. Working collaboratively with teams around the world, you will help embed strong data privacy stewardship across the organization through your leadership, passion, and expertise. What You’ll Be Doing: Lead the Privacy Team: Lead a team of professionals spanning legal, operations and compliance, and data governance. Provide strong leadership to build a well-functioning team. Privacy Program Development: Design, implement, and evolve a robust and forward-thinking privacy program tailored to the specific needs of SIE’s multi-faceted, data-driven business. Provide senior leadership in communicating company's vision, strategy, and objectives for data privacy and data husbandry to stakeholders across SIE. Regulatory Compliance: Stay up to date with evolving global privacy laws and regulations, including GDPR, CCPA, and other regional data protection requirements. Ensure the company's policies and practices remain compliant with the changing legal landscape. Privacy by Design: Advocate privacy-by-design principles and ensure that privacy considerations are integrated into the development of new products, services, and technologies, working closely with product counselors, product managers, business function leaders and SIE’s ESG team. Privacy Policies and Procedures: Create and review privacy policies, notices, consent forms, and related documentation to ensure transparency and compliance with relevant data protection laws. Collaborate with Legal, Compliance, and other teams to disseminate these policies throughout the organization and to customers. Employee Training and Awareness: Conduct privacy training programs for employees and management to promote a privacy-aware culture. Foster awareness of privacy responsibilities and best practices throughout the organization. Vendor Management: Develop and evolve SIE’s processes to assess the privacy practices of vendors and third-party partners to ensure that data processing agreements and contracts comply with privacy and SIE’s Information Security requirements. Privacy Impact Assessments: Oversee the conduct of privacy impact assessments (PIAs) to identify and mitigate privacy risks associated with the company's data processing activities. Incident Response: Develop and maintain an effective incident response plan for privacy breaches. Coordinate with the Incident Response team to manage and mitigate privacy incidents and associated risks. Reporting and Accountability: Provide regular reports on the status of the privacy program to executive leadership and the board of directors. Be a focal point of contact for privacy-related inquiries from regulators and customers. What We’re Looking For: Juris doctor degree; bachelor or advanced degree in computer science, information technology, or a related field. An advanced degree is a plus. 20+ years of legal experience and 10+ years proven experience in a senior privacy leadership role, preferably as a Chief Privacy Officer or Privacy Officer, within a data-driven technology company or relevant industry. In-depth knowledge of global privacy laws and regulations, such as GDPR, CCPA, and other regional frameworks. Broad knowledge of emerging requires in the APAC region a strong plus. Demonstrated ability to design and implement comprehensive privacy programs that align with industry best practices, laws and regulations and data use requirements typical of a company like SIE. Experience in building an incident response process with partnership with the CISO or similar function; experience managing privacy incidents. Experience conducting privacy impact assessments and building processes for such assessments that will easily scale. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong leadership qualities, with the ability to influence and drive change in a collaborative environment. Privacy-related certifications such as CIPP, CIPM, CIPT, or other relevant certifications are highly desirable. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. £302,400 — £453,600 GBP Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: North Macedonia; Bosnia and Herzegovina; Czechia; Croatia; Moldova; Bulgaria; Montenegro Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDE and an FDX,  Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs. Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution. Senior AI Engineer. When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails.  You'll have real ownership of components and of the technical decisions inside them. Requirements: Mindset Proactive and self-directed; you push for clarity rather than waiting for a ticket Excellent communication and problem-solving skills Comfort with ambiguity and ownership. B2+ English, comfortable collaborating across distributed, multicultural teams. Technical depth 5+ years in software or ML engineering, with production systems you were accountable for. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes. Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks. Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production. Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack. Dropped into an unfamiliar codebase, you're productive. Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus. Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release. Model and agent monitoring, drift detection. Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs. Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus. MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus. Nice to Have: Experience in one of the industries: financial services, insurance, healthcare. Consulting, professional services, or other embedded customer-facing delivery. AWS and Claude Code Certifications A2A: you can explain agent-to-agent interoperability CI/CD pipeline experience (GitHub Actions, GitLab CI) Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines. Experience in an additional language (Go, TypeScript, or Rust). Experience with Apache Spark, Apache Airflow, Kafkа Responsibilities: Work in a pair with an FDE and an FDX. Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Build and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Integrate AI components into backend services and RESTful APIs Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints Participate in technical discussions and architectural decisions Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops. What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside FDE and FDX A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: Miami, Florida, United States Join Our Team We are looking for a Customer Support Specialist to join our Customer Support team. This role is ideal for a hands-on, customer-focused professional with problem-solving skills and a solid understanding of logistics processes (mainly ocean freight). You will thrive in a fast-paced environment, enjoy investigating and resolving complex issues, and be passionate about delivering exceptional customer experiences. What You'll Be Doing Support the daily activities of the Customer Support team. Ensure customer inquiries via email, chat, and ticketing systems are handled promptly and professionally. Assist with complex customer issues, platform-related challenges, and service disruptions. Investigate customer-reported problems, identify root causes, and coordinate resolutions with Product and Development teams. Monitor service quality and ensure high levels of customer satisfaction. Maintain accurate records of customer interactions and support activities. Collaborate closely with Sales, Operations, Product, Development, and IT teams to ensure seamless customer experiences. Support customers with Cargoo platform functionalities, troubleshoot issues, and provide effective solutions. Identify trends in customer feedback, recurring issues, and system performance to drive continuous improvement initiatives. Contribute to the development of knowledge base articles, best practices, and support procedures. Assist with initiatives that improve customer retention and overall customer satisfaction. Who We're Looking For: Experience in customer support, customer service or a comparable customer-facing role; experience in logistics, freight forwarding, supply chain or related industries is considered an advantage. Tech-savvy Strong communication and interpersonal skills with a customer-oriented mindset. Ability to communicate effectively with both technical and non-technical stakeholders. Strong organisational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Experience working with ticketing, CRM or customer support systems is considered an advantage. Ability to work independently and as part of a cross-functional team. Fluent English and Spanish, Portuguese is a plus. Equal Opportunity Employer CSA Global Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. Relocation/Travel Role is not pen to relocation and does not require travel. Ready to take the next step in your customer service leadership career? We would love to hear from you. Apply today and help us deliver outstanding customer experiences every day.

Location: Argentina About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Serbia About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Brazil About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Mexico About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Ecuador About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Uruguay About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Chile About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Georgia About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Spain About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Poland About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Montenegro About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Portugal About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Czech Republic About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Colombia About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement

Location: Costa Rica About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team. What you will do Salesforce and GTM stack Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing). Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals. Maintain the Salesforce manual and RevOps SOPs, and train new hires. Contract to cash Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent. Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat. Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports. Revenue analytics and data model Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing. Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner. AI and automation Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output. Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided. Ownership Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric. Requirements 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org. Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus. Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals. Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM. Proof you build with AI agents: something you shipped that others use. Fluent English and clear written updates without being asked. Nice to have Salesforce Administrator or Advanced Administrator certification. ClickHouse or another columnar warehouse, and any BI tool. Salesforce development (Apex, triggers, API). Gong, Clay, Lemlist, or workflow automation tools. Billing, CPQ, or accounting systems. HubSpot to Salesforce migration. Attribution or CS health score data. Martech or analytics company background. What We Offer Remote-first environment Strong product/market fit: marketing data product for US-based enterprises 20 working days of PTO per year US holidays and additional days off Professional development reimbursement