Location: Dubai, United Arab Emirates
Our Client is a well established Restaurant group running successful and award winning restaurants in Dubai. Currently they are looking for Commis 2 to join their team for new outlets they will open.
The Commis II will report to the Executive Chef via Sous Chef/CDP/DCDP.
Responsibilities and essential job functions include but are not limited to the following:
To maintain a high standard of specified work in accordance with the Executive Chef’s instructions
To prepare, cook and serve food delegated as your responsibility, ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times under guidance from a senior chef
To monitor stock movement and be responsible for ordering on your section
To aid in achieving food cost, kitchen standard and overall objectives
To carry out daily and weekly procedures, including temperature checks, food labeling/dating and storage
To remove any hazards and make safe any defects in the kitchen or its equipment and report any problems to a senior chef
To keep high standards of personal hygiene, clean uniform and overall camaraderie
To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules and hygiene regulations at all times ensuring that all records of such are maintained
To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to
To be punctual for work and report directly to the manager on duty on arrival in the kitchen
To have an understanding of menu planning, the implementation of stock controls, the importance of good stock management, and how this enables the kitchen to meet gross profit
To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated
To keep high standards of cleanliness on section where employed, also to assist in any job regarding hygiene or cleanliness asked for by a senior chef
To be fully aware of all hygiene control and chemicals used in the work place
To have full knowledge of, and be able to act upon, fire procedures
To be responsible, whilst liaising with the Executive Head Chef, for self- development
To carry out and assist in the smooth running of the kitchen
To attend all meeting and training sessions as required
To comply with any reasonable request from your superiors
To assist on other sections or help with other duties when the kitchen is short staffed, in emergencies, and/or when number of covers require.
Requirements
CHARACTERISTICS
To be able to work under pressure, for long hours in a heated environment
Has the ambition to succeed.
Shows willingness to work, learning everything possible during the period of employment
Assist the kitchen team to maintain and improve quality, standards and cleanliness required by the chef
Ability to work hours required and section assigned by the Executive Chef/Sous Chef
QUALIFICATIONS
Professional Culinary experience over 1 year
Experience in a Commis II or Commis III role, preferably within a fine dining standalone restaurant
Excellent communication skills (verbal and written, fluent English preferred)
Culinary Certificate from recognized institution preferred
Benefits
AED 2000 - 2100 + 375 Food allowance + 250 to 450 (Service charge Avg) + 600 Credit card tips +cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As an Enterprise Account Executive, you’ll own the full sales cycle for Vercel’s largest AMER enterprise accounts, from first technical conversation through close. You’ll guide enterprise teams through their migration path to Vercel’s platform, then manage and grow the account as their trusted technical partner long after the deal closes. You’ll join a sales team that’s scaling quickly and promotes from within, with real room to grow into more senior ownership as you prove out the motion. Success in your first year looks like a mix of new-logo wins and expanded footprint across existing accounts, measured in closed six and seven figure deals. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin.
What you'll do
Own the full sales cycle for Vercel’s largest AMER enterprise accounts, from technical discovery through migration and close
Guide prospects through technical evaluation, bringing in legal, procurement, and security stakeholders as needed
Source and qualify net-new enterprise pipeline through consistent outbound prospecting
Manage and expand enterprise accounts after close, growing usage and scope over time
Act as the primary point of contact for enterprise customers through onboarding and beyond
What you need
5+ years of quota-carrying enterprise SaaS sales experience
Closed 6 and 7 figure deals in a quota-carrying enterprise sales role
Sold to technical buyers such as developers and engineering leaders, driving deals through legal, procurement, and security review
Built net-new enterprise pipeline through outbound prospecting
Managed and expanded enterprise accounts after close, including renewal and expansion conversations
Navigated multi-stakeholder enterprise sales cycles from first conversation to signed contract
Bonus if you
Have a deep technical understanding of web technologies
Have sold web infrastructure or developer tools, not just software broadly
Have hands-on web development experience yourself
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The range for this role is $300,000-$340,000 OTE + equity. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Dubai, United Arab Emirates
Our Client is a well established Restaurant group running successful and award winning restaurants in Dubai. Currently they are looking for Commis 3 to join their team for new outlets they will open.
The Commis III will report to the Executive Chef via Sous Chef/CDP/DCDP.
Responsibilities and essential job functions include but are not limited to the following:
To maintain a high standard of specified work in accordance with the Executive Chef’s instructions
To prepare, cook and serve food delegated as your responsibility, ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times under guidance from a senior chef
To monitor stock movement and be responsible for ordering on your section
To aid in achieving food cost, kitchen standard and overall objectives
To carry out daily and weekly procedures, including temperature checks, food labeling/dating and storage
To remove any hazards and make safe any defects in the kitchen or its equipment and report any problems to a senior chef
To keep high standards of personal hygiene, clean uniform and overall camaraderie
To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules and hygiene regulations at all times ensuring that all records of such are maintained
To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to
To be punctual for work and report directly to the manager on duty on arrival in the kitchen
To have an understanding of menu planning, the implementation of stock controls, the importance of good stock management, and how this enables the kitchen to meet gross profit
To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated
To keep high standards of cleanliness on section where employed, also to assist in any job regarding hygiene or cleanliness asked for by a senior chef
To be fully aware of all hygiene control and chemicals used in the work place
To have full knowledge of, and be able to act upon, fire procedures
To be responsible, whilst liaising with the Executive Head Chef, for self- development
To carry out and assist in the smooth running of the kitchen
To attend all meeting and training sessions as required
To comply with any reasonable request from your superiors
To assist on other sections or help with other duties when the kitchen is short staffed, in emergencies, and/or when number of covers require.
Requirements
CHARACTERISTICS
To be able to work under pressure, for long hours in a heated environment
Has the ambition to succeed.
Shows willingness to work, learning everything possible during the period of employment
Assist the kitchen team to maintain and improve quality, standards and cleanliness required by the chef
Ability to work hours required and section assigned by the Executive Chef/Sous Chef
QUALIFICATIONS
Professional Culinary experience over 1 year
Experience in a Commis III or Kitchen Trainee role, preferably within a fine dining standalone restaurant
Excellent communication skills (verbal and written, fluent English preferred)
Culinary Certificate from recognized institution preferred
Benefits
AED 1700 to 1800 + 375 Food allowance + 250 to 450 (Service charge Avg) + 600 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Location: VIRGIN VOYAGES, Worldwide
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position ASSISTANT CABIN HOST for Virgin Voyages!
WORK CONDITIONS:
Work on board brand new company vessels
Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
Contract length - 4-6 months for most positions, for entry positions - 7 months
Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
The employer is going to provide or reimburse expenses for the following:
- STCW certification
- Joining tickets
- Pre-Employment Medical Examination (PEME)
- Necessary Visas
- Joining expenses, such as transfers, hotel accommodations, subsistence
Responsibilities:
Maintains the cleanliness and sanitation of all cabins assigned to their area including passageways.
Works under the direction of the Cabin Attendant in ensuring cabins assigned to their area are prepared in accordance with company setup each day and prior to embarkation of Sailors on Turnaround.
Maintains cleanliness of carpets inside cabin and passageway by vacuuming and/or sweeping.
Carries out cleaning of Showers, sinks and toilet bowls in bathroom areas.
Responsible for ensuring sailors complaints and requests are acted on in a prompt and efficient manner and notifies Assistant Executive Housekeeper when necessary.
Assists in the handling and delivery of sailor luggage to cabins.
Empties wastebaskets and garbage bins and transports garbage and waste to the garbage processing area.
Carries out cleaning of ceiling, windows, walls and balconies including draperies and upholstery.
Reports damaged, defective or missing items to Assistant Executive Housekeeper.
Daily interaction with sailors and provides outstanding customer service and delivery.
Responsible for the safe handling of equipment in the housekeeping department such as vacuum cleaner, housekeeping cart etc.
Must be knowledgeable and comply with Public Health rules and regulations as per company policy.:
Partake in inspections, trainings and meetings as required by Head of Department.
Ensures that the set standards are kept and staff members work according to their respective job descriptions.
Super Powers Required:
Minimum 21 years old
Previous ship experience in housekeeping is mandatory
Minimum 1 year recent experience as Cabin Attendant/Steward onboard a Premium Cruise ship.
Passionate about people and able to handle guest complaints with a smile!
All certificates as required by the STCW code for this position.
Good command of the English Language
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
Last updated: July 19, 2024
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a dynamic and experienced Consulting Partner to join our team. As a Consulting Partner, you will be responsible for driving strategic consulting engagements, building strong client relationships, and delivering high-quality solutions that address our clients' business challenges. You will collaborate with cross-functional teams and leverage your expertise to provide valuable insights, guidance, and thought leadership to our clients.
Responsibilities:
Lead and manage strategic consulting engagements, ensuring successful project delivery and client satisfaction.
Develop and maintain strong client relationships, acting as a trusted advisor.
Provide strategic guidance and thought leadership to clients in areas such as business process optimization, digital transformation, and technology innovation.
Collaborate with cross-functional teams to develop and deliver customized solutions that meet client requirements.
Conduct market research and analysis to identify business opportunities and industry trends.
Monitor and update project progress, ensuring alignment with project scope, timeline, and budget.
Mentor and develop consulting team members, providing guidance and support.
Stay up-to-date with industry best practices and emerging technologies.
Participate in business development activities, including proposal development and client presentations.
Requirements
Bachelor's degree in Business Administration, Management, or a related field. Master's degree preferred.
Proven experience as a Consulting Partner or in a similar senior consulting role.
Strong expertise in areas such as business process optimization, digital transformation, and technology innovation.
Demonstrated ability to build and maintain strong client relationships.
Excellent leadership and communication skills.
Ability to manage and lead multiple projects concurrently.
Strong analytical and problem-solving abilities.
Experience in mentoring and developing consulting team members.
Ability to travel as required by client engagements.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Revenue Accounting Manager,
ideally a candidate with a passion for systems accounting, to drive revenue recognition process, decisions, systems and reporting.
In our finance function we aspire to set the industry pace for speed and accuracy of reporting. We aim to achieve this by driving our product pricing and terms, contracting, sales processes and systems into alignment.
We are looking for a
professionally qualified accounting leader with expertise in IFRS 15/ASC 606
to build scalable contract review and revenue recognition processes. This lead will work across teams including product management, legal, FP&A, sales operations and commercial business systems to align understanding and ensure that the accounting and revenue recognition treatment of contracts and products is straightforward and correct, with a very high level of automation. Perhaps unusually we
prefer a leader with deep personal interest in the software and technology industry, and ideally some data analytics and software engineering experience
. The Revenue Accounting Manager will ensure the proper application of revenue accounting guidance for public market scrutiny.
This is a management position which requires confidence in presentation, setting goals, and directing the work of others. We expect to grow a team focused on revenue, with a particular emphasis on systems and automation, that puts us at the top of the leaderboard for clarity, correctness, transparency and speed of reporting as a global tech company.
Location:
This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to our Global Financial Controller.
Key responsibilities
Collaborate with Product Management, Sales Operations, Sales, Legal, and FP&A teams to design standard contracts
Drive process and configuration improvements in NetSuite and related systems for end-to-end automation of the revenue life cycle
Incorporate industry best practices and emerging technology to raise the bar for reporting speed and accuracy
Review and evaluate the revenue recognition impact of non-standard contracts and new products
Lead, mentor and develop a team of revenue accounting and systems accounting professionals
Assist in month-end revenue close, including reconciliations, fluctuation analysis, and other reporting
Develop and maintain effective internal controls over revenue transactions and reporting
Research and write accounting memos on significant revenue recognition and other related policy matters
Act as the primary liaison with external auditors in matters related to order-to-cash
Valued skills and experience
An exceptional academic track record from both high school and university
An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path
CPA, CA or equivalent with excellent technical accounting skills and IFRS experience
A detailed understanding of IFRS 15 and relevant rules related to SaaS and services
Leadership or management responsibility
A track record of going above-and-beyond expectations
Experience of software licensing, subscription and services revenue accounting and operations
Experience driving revenue recognition and scaling accounting processes in a high-growth environment
Experience with ERP, Rev Rec, CRM, CPQ and other relevant software categories - NetSuite and Salesforce preferred
Experience in a multi-country multi-currency, operations and tax environment
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks long
Additional, optional skills we value
Public company reporting and revenue accounting experience
Software implementation, integration and user acceptance
Software engineering qualification or experience
A passion for technology and a desire to work with motivated colleagues
MBA or other relevant business degree
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: COSTA CRUISES, Worldwide
ISMIRA Agency
actively recruiting for positions
INTERNATIONAL HOST/HOSTESS
for COSTA CRUISES!
The International Host/Hostess, acting as the leader of a specific language speaking group, focuses on public relations dedicating most of the time to socialize with guests, fulfilling their requests and needs, and providing prompt feedback and follow-up actions. In doing so the role needs to balance sensitivity and empathy, to acknowledge guests feelings, and flexibility and self-control to cope with demanding situations. The International Host/Hostess is always well groomed and dressed to be a perfect company representative and utilizes personality to positively influence people contributing to achieve the main Company’s goals in terms of NPS & OBR. The International Host/Hostess fosters a collaborative spirit with all departments within hotel operations, while personally exhibiting the Costa Values and Culture Essentials.
Conditions:
Free food and accommodation on board
First joining ticket is provided by company
Medical insurance provided during the work contract
Contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
Great chance to show yourself and build a career
Responsibilities:
Providing the cruise most important information about the ship and the services in a very precise, detailed, and concise way during the Travel Talk IN, and presenting the International Host/Hostess role assuring that Guests’ might experience a wonderful and unforgettable cruise.
Meeting guests at the Travel Talk OUT, prepared carefully taking into considerations the cruise’s trend to achieve the best possible results, to give disembarkation info, sharing the most emotional moments of the cruise, explain the importance of the eCF and how to fill it in.
Listening patiently guests needs, making them feel important and unique and assisted and supported during the whole cruise.
Using linguistic and cultural affinity to make guests feeling at ease and foster their loyal to Costa.
Organizing dedicated Hospitality Desks, at least 2 hour per day when in port and 3 hours during sea days, to meet guests or help them for any requests, publicizing at the same time the various onboard daily activities and revenue outlets according to guests’ typology and age.
Carrying out public relations with guests in various occasions during the day or the evening to constantly monitor their level of satisfaction.
Attending the main social and public events of the ship: VIP Party, Costa Club Show, cocktails when foreseen, the theme parties and all day/evening activities which mainly involve the international guests.
Helping for bus dispatching at the pier, or onboard if meeting points have been foreseen, in order to provide language assistance and acting as a point of reference for international guests.
Giving promotional support to the Tour Department, participating directly in the excursions where International Host/Hostess presence is most required to actively socializing with guests, and avoid language barrier. Full day or half day participation will be decided according to guests’ needs.
Ensuring visibility of the International Host/Hostess position during the main embarkation giving the best and warmest welcome onboard to the guests belonging to the relevant language group, inviting them to the first official meeting. Consequently, the Travel Talk IN should be scheduled according to the flow of languages and nationalities.
Monitoring guests’ satisfaction and providing feedback to the relevant Head of departments about complaints to allow effective solutions.
Promoting and advertising OBR activities (excursions and revenue outlets in particular), collaborating with the revenue team to promote and enhance the various services and concessionaries, ensuring a positive revenue come-back.
Providing translation support during special cruises when lecturers come on board to ensure, to the represented language group, an understanding of the subjects and topics discussed.
Requirements:
Minimum 19 years old
Good level of English and Kazakh language
Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese)
At least 1 year experience in Hotels in similar positions (Guest Services, Reception)
Good administrative skills.
Work with international team members.
Tattoos are allowed (except offensive and facial)
Nationalities that we process:
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇷🇺
Last updated: June 7, 2024
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Dubai, United Arab Emirates
About Müller's Solutions:
Müller's Solutions is a leading provider of SAP consulting services, specializing in helping businesses transform and optimize their SAP systems. As a trusted partner, we provide innovative and tailored solutions to meet our clients' unique needs. Our team of experts is dedicated to delivering high-quality results and ensuring the success of every project.
Job Overview:
We are seeking a highly skilled and experienced Sr. Analyst-SAP Functional (FICO) to join our team. As a Sr. Analyst-SAP Functional (FICO), you will be responsible for providing expertise in SAP FICO modules and supporting business processes. You will work closely with clients, project managers, and other functional teams to ensure the successful implementation and enhancement of SAP FICO solutions.
Requirements
Requirements:
o Lead, direct and manage matrix and/or direct project team resources to accomplish project objectives on time, within budget and meeting expectations of the project stakeholder.
o Work with project internal & external project stakeholders to ensure successful project delivery
o Should have managed projects for 7-10 years & should have exposure to Change Management
o Strong coordination and cross team collaboration skills
o Take complete ownership of implementation, further enhancement and support in the area of SAPFI/CO, PS, PP and SD.
The following Key knowledge areas in the area of SAP FI/CO have to be covered:
o General Ledger Accounting process and configuration
o Accounts Payable Accounting process and configuration
o Accounts Receivable process and configuration
o Cheque Management process and configuration
o Petty Cash Management process and configuration
o Bank Accounting & BRS process and configuration
o Asset Accounting process and configuration
o Cost Center Accounting process and configuration
o Profit Center Account process and configuration
o Management Reporting process and configuration
o Process Integration and configuration Knowledge in the area of MM, PS, PM, ETM and HCM
o Project Cash Flow Management / Cash Flow Management
o Bank – Electronic Transfer
o Profit Center Accounting
o Liquidity Management
The following key knowledge areas in the area of SAP PS have to be covered:
o Create Templates/WBS
o Create Project
o Project Planning & Project / cost estimation (e.g. easy cost planning)
o Budgeting and Release
o Project Implementation
o Project Completion
o Building PS report via report painter or builder
o Integration into other modules FI/CO, MM, SD, PP, PM
The following Key knowledge areas in the area of SAP PP have to be covered:
o PP Master data: Material Master, BOM, Work Center, Routing, Product Version
o Material Requirement Planning(MRP),
o Bill of Materials(BOM),
o Capacity Planning(CP)
o Supply Chain Planning(SCP).
o Production lifecycle with Planing, Execution,
o Demand Management,
o Capacity Planning & Levelling
o Production Orders & Production Order Confirmation
o Integration into other modules FI/CO, MM, SD, PP, PM
The following Key knowledge areas in the area of SAP SD have to be covered:
o Support SAP RAR -SAP Revenue accounting and reporting
o Master Data (SD-MD) tracks each transaction that affects the SD module's data, including customer data, materials data, price condition records, and credit management.
o Basic Functions (SD-BF) allows you to establish the basic functions that work across SD, such as pricing, goods availability check and credit management.
o Sales (SD-SLS) handles the details of the sales process, such as customer data, products, pricing and feedback.
o Shipping (SD-SHP) tracks the details of the shipping process, including when and how the order is shipped through to delivery or return.
o Transportation (SD-TBA) works closely with SD-SHP and keeps track of all the transportation data involved in the shipment.
o Foreign Trade (SD-FTT) handles the details related to foreign trade transactions, including both exports and imports.
o Billing (SD-BIL) manages billing data, including the amounts of the transactions and methods of payment.
o Sales Support (SD-CAS) handles the data generated in the interactions between customers and sales teams.
o Manage master data structures, transactional data, implemented functions and components, user roles and authorization and applicable interfaces
o Oversee documentation of future business requirements and defining suitable application solutions in alignment with EO’s organizational goals and industry best practices
o Lead implementation and improvement in the area of projects as well as support the SAP system improvements related to above mentioned modules throughout the entire lifecycle of the application starting with project preparation, to creation of blueprint, to realization, final preparation and, go live and support
o Design SAP non-standard developments and applications e.g. interfaces and additional finance processes related to the construction industry.
o Work closely with internal and external stakeholders in defining functional requirements and providing functional solutions
o Undertake preparation of master data and extraction of transactional data from various systems, define user roles and authorizations, develop report layouts and create end user documentation and training curriculum
o Work with the concerned stakeholders to conduct end user training
o Manage and provide primary support to affected business parties in the resolution of issues related to finance, cost controlling
o Work on additional SAP functional applications as assigned in addition to the core SAP applications
o Actively participate in the complete development lifecycle of all applicable projects related to assigned core SAP functional application including requirements gathering, analysis and recommendations, solution design, implementation, testing and documentation
o Ensure compliance to all policies, procedures and EO guidelines and quality standards
Additional Responsibilities – Others
In addition to the above, the Manager – Business Applications – (Shared Services) should also support the below mentioned activities whenever needed and applicable this his/her area of expertise.
§ Proposing and researching IT business solutions which will met the requirements of EO departments.
§ Initiation, facilitating and managing proof of concept (POC) of IT solutions
§ Creation of business case documents with its required information related to benefits, objectives, solution design, Implementation Approach, Cost, Timelines and Investment Justification (ROI)
§ Writing & reviewing technical scope of work documents related to the procurement of software solutions
§ Technical evaluation / comparison of proposed IT solutions / equipment during procurement process or in the earlier stages during the identification of suitable IT solutions (software / hardware).
§ Clearly responsible within their functional areas of expertise and act in the wider context and interests BS-IT for example, contribution to the development and delivery of overall strategy.
Location: Remote
We’re looking for a
Team Leader
who cares deeply about people, supports their growth, and creates an environment where the team can thrive and deliver their best work. The ideal candidate knows how to assign different types of tasks to match individual strengths, ensures that each team member has a clear role and contributes effectively, and supports the team’s development and performance.
What You’ll Be Doing:
Own communication with stakeholders and other teams, structure requirements, set priorities, and assure delivery commitments.
Manage the team effectively, understanding each member’s strengths and weaknesses, and assign tasks based on their abilities and development goals.
Own team capacity planning—tracking load, forecasting needs, and ensuring new hires, processes and tools are in place before capacity becomes a bottleneck.
Conduct regular 1:1 meetings, performance reviews, and implement measures to improve team performance as needed.
What We Look For In You:
Proven experience leading engineering teams to deliver on ambitious timelines while maintaining code quality, balancing team morale with accountability, and communicating progress and risks transparently to stakeholders.
Proven experience leading engineering teams.
A people-first leadership mindset — you genuinely care about individual growth and team well-being.
Strong communication - you listen deeply and act with empathy.
Experience facilitating performance reviews, feedback sessions, and professional development planning.
Experience conducting code reviews focused on maintaining quality and supporting engineers’ growth.
Proven experience participating in hiring and interviews to help build strong, well-balanced teams.
Understanding of Linux system.
Knowledge of algorithms and data structures.
Ability to design and oversee the architecture of software systems, ensuring scalability, maintainability, and performance.
Decent level of written and spoken English to work in an international environment.
Nice-to-have:
In-depth knowledge and expertise in real-time development with sub-microsecond latency.
Experience in HFT, telecommunication, game development, or any other field that works with limited resources and optimization.
Solid understanding of modern C++ development and engineering processes.
Knowledge of networks and interaction protocols.
Proficient in using version control systems and continuous integration/continuous deployment (CI/CD) tools.
Why Should You Join Our Team?
Full focus on results with no bureaucracy
Great challenges with fast feedback loops
A welcoming group of highly qualified international professionals
Cutting-edge hardware and technology
Work remotely from anywhere in the world
Access any of our global offices anytime
Flexible schedule
40 paid days off
Competitive salary
Location: Yerevan, Armenia
Description
We are looking for a Product and Project Development Manager to lead the end-to-end management of product development initiatives based on Totogaming’s business requirements and strategic objectives, from ideation to delivery, launch and continuous optimization.
The Product and Project Development Manager will act as Totogaming’s primary representative in collaboration with Digitain, the external platform provider, ensuring that all developed solutions align with business objectives, user expectations and market demands.
This role combines product management, business analysis, project coordination, delivery management, quality assurance oversight and stakeholder management.
Responsibilities
Conduct market and competitor research to identify opportunities for product development and improvement
Propose new functionalities and product enhancements
Contribute to the development and maintenance of the product roadmap
Define feature priorities based on business value and strategic objectives
Analyze existing business processes and identify opportunities for optimization
Support business decision-making through data analysis and insights
Prepare Product Requirements Documents (PRDs) and functional specifications
Validate business requirements before moving them into the development phase
Maintain and update product requirements documentation
Participate in UX/UI discussions and provide recommendations
Evaluate user journeys and ensure solutions meet business objectives and user expectations
Coordinate the work of Digitain’s Product Development and Quality Assurance teams
Monitor the implementation progress of product functionalities
Manage project risks, dependencies and blockers
Ensure project deliverables are feasible and completed within the agreed timelines
Prepare and coordinate the User Acceptance Testing (UAT) process
Review test scenarios and verify implemented functionalities against business requirements
Manage the review and prioritization of technical issues and defects
Validate defect fixes before deployment to production
Coordinate release readiness activities
Prepare release notes and assess potential release risks
Oversee the deployment and production launch process
Conduct post-release monitoring to ensure product stability and proper functionality
Track incidents and coordinate the implementation of follow-up improvements
Collaborate closely with all relevant stakeholders and cross-functional teams
Identify opportunities to optimize processes through AI tools, including the development and implementation of AI agents
Perform other duties assigned by the manager
Requirements
Knowledge of product management principles and practices
Knowledge of project management principles and methodologies
Understanding of quality assurance processes and testing practices
Excellent communication and stakeholder management skills
Experience in online gaming or sports betting is a plus
Experience working on mobile application and web platform projects
Experience collaborating with third-party vendors and external service providers
Experience working in a fast-paced, iterative and cross-functional environment
Experience using AI tools to optimize processes and develop and implement AI agents
Strong analytical and problem-solving skills
High sense of responsibility and ownership
Ability to prioritize tasks, manage multiple activities and meet deadlines
Strong organizational and coordination skills
Ability to work effectively with different teams and stakeholders
Location: Doha, Qatar
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
Knowledge in Directory Services (AD & LDAP).
Excellent personal skills
Professional effective communication, verbal and written
Customer oriented mentality
Details oriented and a team player
Initiative and self-managed
Time management and result oriented
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
We are looking for Research Engineers to help us redesign how Claude interacts with external data sources. Many of the paradigms for how data and knowledge bases are organized assume human consumers and constraints. This is no longer true in a world of LLMs! Your job will be to design new architectures for how information is organized, and train language models to optimally use those architectures.
Responsibilities:
Designing and implementing from scratch new information architecture strategies
Performing finetuning and reinforcement learning to teach language models how to interact with new information architectures
Building “hard” knowledge base eval sets to help identify failure modes of how language models work with external data
Designing and evaluating advanced agentic search capabilities.
You may be a good fit if you:
Are a very experienced Python programmer who can quickly produce reliable, high quality code that your teammates love using
Have good machine learning research experience
Have experience developing software that utilizes Large Language Models such as Claude
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to partner with world-class ML researchers to develop new LLM capabilities
Care about the societal impacts of your work
Have clear written and verbal communication
Strong candidates will also have experience with:
Collaborating with product teams to quickly prototype and deliver innovative solutions
Building complex agentic systems that utilize LLMs
Developing scalable distributed information retrieval systems, such as search engines, knowledge graphs, RAG, indexing, ranking, query understanding, and distributed data processing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Multi-Agent systems are becoming an increasingly important part of how AI is deployed, whether via fast small-model subagents inside a product, or
large groups of agents
solving
very large problems
. Training Claude to be maximally effective and safe within large groups is a challenging new area of reinforcement learning, and represents a new axis for scaling test time compute.
We are looking for researchers who have experience training multi-agent systems at the largest scale and an appreciation for the incentives and mechanism design that come into play.
Responsibilities:
Help create and optimize environments and data for model training that maximize Claude’s performance or ease of use on agentic tasks
Ideate, develop, and compare the performance of different agent harness configurations (eg memory, context management, communication architectures for agents)
Design and implement rigorous quantitative benchmarks for large scale agentic tasks
Work with our product org to find solutions to our most vexing challenges in applying agents to our products
You may be a good fit if you:
Have experience with large-scale RL on language models
Have experience training multi-agent systems
Enjoy going deeply into the roots of a problem and understanding its foundations, rather than its surface.
Have good communication skills and an interest in working with other researchers on difficult tasks
Have a passion for making powerful technology safe and societally beneficial
Are excited for a mission-driven org with fast-paced, impactful work
Representative projects:
Design and build reinforcement learning environments to train groups of Claudes how to solve problems together efficiently
Design and build agent affordances that unlock new capabilities and scales of agents, while keeping the Bitter Lesson in mind
Design and build a novel eval that measures how large teams of agents interact in groups to solve problems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Running machine learning (ML) algorithms at our scale often requires solving novel systems problems. As a Performance Engineer, you'll be responsible for identifying these problems, and then developing systems that optimize the throughput and robustness of our largest distributed systems. Strong candidates here will have a track record of solving large-scale systems problems and will be excited to grow to become an expert in ML also.
You may be a good fit if you:
Have significant software engineering or machine learning experience, particularly at supercomputing scale
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to learn more about machine learning research
Care about the societal impacts of your work
Strong candidates may also have experience with:
High performance, large-scale ML systems
GPU/Accelerator programming
ML framework internals
OS internals
Language modeling with transformers
Representative projects:
Implement low-latency high-throughput sampling for large language models
Implement GPU kernels to adapt our models to low-precision inference
Write a custom load-balancing algorithm to optimize serving efficiency
Build quantitative models of system performance
Design and implement a fault-tolerant distributed system running with a complex network topology
Debug kernel-level network latency spikes in a containerized environment
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We have created a new career path at Canonical for
Performance Engineers
who bring exceptional clarity to software performance, correctness and efficiency. We are adding these roles to every engineering team at the company.
As an open source platform, we have teams that work at every level of the software stack - from the kernel up through server and desktop applications, all the way to the web. We are adding roles with this focus in every engineering team in the company, to act as
drivers of performance engineering skills, tools, culture and insights to our entire product range
. We have also created a central performance engineering team, where we will drive shared tools, dashboarding capabilities, measurement frameworks, analytical capabilities and skills. We call this career focus '
percorr
' because we have found that the same deep insights that enable sophisticated performance measurement and design also enable teams to improve their harnesses and frameworks for correctness. Understanding not only the application, but the runtime, the compiler, and the system, all the way down to the CPU, gives an engineer the ability to think creatively and with insight about the right things to measure, and the right ways to verify correctness. We have found that performance engineers will often improve the deepest and trickiest areas of our test harnesses, and unblock their teams to test and measure previously 'dark' aspects of their work.
We also have teams that work with every major silicon vendor and cloud, with a particular emphasis on performance optimisation of the entire stack for that architecture, CPU family or hypervisor. Our goal is to ensure that Ubuntu users can select whatever platform they want for their workloads and know they have access to the very best performance and efficiency across the entire stack from kernel to codec.
If they wish, we will enable performance and correctness engineers to move between products every two years, so that they have the opportunity to raise the bar for performance in an array of products over time, and also that teams have the benefit of fresh eyes on their processes, thinking, harnesses, dashboards and code. Our performance and correctness leads are expected to be
truly exceptional individuals, and also leaders
who are confident setting expectations of change, sharing insights and skills, running initiatives and programs.
There is no way to move a meaningful codebase without also moving the people behind it.
This is a career path for perfectionists and precision artists. Whether you have a particular language focus - C, C++, Rust, Golang, Python, Java, Flutter-Dart or others - or a particular love of the kernel or hardware or CPU instruction set, whether you see yourself as driving perceived user experience through performance or optimising the efficiency of data centers to reduce carbon footprint, this process is the best way to find a role at Canonical that speaks to your precision, rigour, insight and drive.
Location
: We have teams in every time zone, and can accommodate applications from almost any country.
Nice-to-have skills we value
Low-level CPU insights and assembly language - understanding cache, registers, vectorization, memory
Kernel performance insights - scheduling, context switching, hardware acceleration
Distributed systems performance insights - tracing, debugging
Compiler level performance insights - profile guided optimization, inlining, assembler
Runtime performance insights - Golang, Python, JVM, NodeJS
Database performance evaluation - plans, indexing, data modelling, tracing, monitoring
Web browser performance insights - JS, web frameworks, tracing, CSS
Performance measurement tooling - profiling, eBPF, D-Trace, flamegraphs
Benchmarks and performance measurement tools - Phoronix Test Suite, others
Test harnesses and capabilities in C, C++, Rust, Python, Golang, NodeJS, JavaScript
The role entails
Drive software performance and correctness in a specific project
Collaborate with colleagues and community around the globe
Work on shared tools and infrastructure for performance measurement, analysis and reporting
Teach, train and develop skills in your team for performance culture and design
Strengthen test capabilities, harnesses and pipelines
Analyze systems and code to understand performance and scalability
Solve problems directly or through influence, leadership and skills development
Review code and technical designs
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in Computer Science, Mathematics or Physics
Demonstrable personal initiatives to measure and improve performance, efficiency and correctness in code
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Limassol; Nicosia; Athens; Thessaloniki
Workplace: hybrid
The role:
Join our dynamic Information Security GRC team to play a crucial role in strengthening our business operations. As a key member, you'll enforce our Information Security Framework, conduct internal risk assessments, and collaborate your line manager to define assessment scopes. Your responsibilities will include: review internal systems, processes, and procedures, record risks, and prepare insightful reports. Additionally, you'll contribute to Information Security projects, ensuring state-of-the-art solutions in line with regulatory requirements and best practices. This is an opportunity to make a significant impact in a forward-thinking environment, safeguarding our business while driving innovation in Information Security. Join us for a fulfilling journey!
The main responsibilities of the position include:
Plan and execute technical and targeted risk assessments in IT infrastructure, applications, technologies, and third parties
Assess internal controls, processes, and policies related to Information Technology and Security, identify deficiencies, and develop remediation strategies
Perform risk analysis on current risks and identify potential risks at operational, tactical, and strategic level
Perform risk evaluation on previously handled risks and compare mitigation approaches to potential risks
Maintain the risk register and the Information Security Risk Management Program
Identify information security risks and make recommendations that are appropriate, practical, and cost-effective
Manage and monitor the progress of remediation steps on risk assessment findings
Prepare comprehensive reports summarising the actions taken for to remediate identified risks
Provide regular reports and metrics on the security posture of the company
Act as the escalation point of the information security department for any information security related risks
Main requirements:
BSc/MSc in Information Security or any other relevant degree
At least 3 years of work experience in information security risk management and information security risk assessment
Technical knowledge of operations, physical, network, host and application security, as well as security architecture, virtualisation, and cloud infrastructures
Good understanding of security regulations and frameworks, such as ISO 27005, ISO 27001, NIST CSF and 800-53, DORA, GDPR, etc
Risk-related certifications, such as CRISC, CGRC, and CISSP, are a plus
Ability to work autonomously with minimum supervision and to integrate well within a team
Ability to articulate security risks and communicate effectively to various levels of management
Self-motivated, proactive, and efficient
Ability to work under pressure in a fast paced environment
Strong interpersonal, organisational, and project management skills
Excellent communication skills with the ability to explain technical concepts to a non-technical audience.
Excellent written and verbal skills in English
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire an Assistant Vice President or Vice President Fund Attorney to join the Funds Legal team with a primary focus on U.S. and Cayman private funds. The scope of this role will include representing private funds, both open end and closed end, on a wide spectrum of matters including compliance and U.S. and international regulatory issues, capital raising, marketing, investor relations, fund formation and structuring, and corporate transactional matters. The ideal candidate has strong regulatory experience (including Regulation D and the Investment Company Act of 1940) as well as experience in both drafting and negotiating private fund documents, side letters, placement agreements and related fund materials.
Responsibilities
Negotiate various agreements with counterparties including fund managers and distribution agents.
Draft and review private fund offering materials, partnership agreements, and other private fund legal documentation.
Advise on the legal implications of offering new and existing products and services.
Coordinate outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work.
Draft and review various contracts, non-disclosure agreements and other legal documentation.
Assist with regulatory filings and perform research projects as required.
Qualifications
4+ years of fund formation experience within the Investment Management space
Strong knowledge of the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Securities Act of 1933, the Securities Exchange Act of 1934, and FINRA regulations
Member in good standing of Utah Bar, another state or jurisdiction
Law firm or in-house experience at an asset management firm is a plus
Strong interpersonal and leadership skills
Willingness to learn new topics and work in an evolving business environment
Organized and detail-oriented with big picture capability
Benefits
The base salary range for this role is $160,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Hybrid - San Francisco, New York City, Austin
Dubai, United Arab Emirates
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