Location: 서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom
Workplace: fully
Japanese RECRUITERS – EARN $1,500 PER HIRE
Freelance Recruitment Partner
🌍 Work From Anywhere
💰 $1,500 USD Per Successful Japanese Placement into Malaysia
🚀 Access To 1,000+ Live Vacancies Globally
David Kennedy Recruitment (DKR) is actively seeking a high-performing Korean-based Freelance Recruitment Partner to support one of our most exciting international growth projects.
Right now, we are supporting significant hiring demand for Japanese-speaking talent relocating to/or already in Malaysia, and we're prepared to pay:
For recruiters who can consistently identify, engage and deliver quality Japanese talent, the earning potential is substantial.
And that's just the beginning.
Why Partner With DKR?
Because our recruitment portfolio is massive.
🌍
1,000+ live vacancies globally
🚀 Active projects across 45+ countries
🗣️ Recruitment delivered in 38+ languages
🎰 iGaming
💻 Technology
📞 BPO & Customer Experience
📈 FinTech
🎯 Sales & Marketing
🎬 Live Entertainment
⚙️ Operations & Shared Services
💰 Up to 40% commission on successful placements
🤝 Direct access to DKR leadership
📈 Unlimited earning potential
Your Immediate Opportunity
Japanese Talent → Malaysia
We're actively hiring Korean-speaking professionals for international opportunities in the UAE.
💰 $1,500 USD paid per successful hire
Multiple hires required with additional projects expected to follow.
Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage.
Responsibilities
• Source and engage high-quality Japanese-speaking candidates
• Utilise LinkedIn, job boards, social media, referrals and networking channels
• Conduct candidate screening and qualification interviews
• Build and maintain strong talent pipelines
• Coordinate interviews and candidate communication
• Work closely with DKR's Service Delivery Team and Managing Director
• Maintain ATS records and candidate documentation
• Support future hiring projects globally
Requirements
✔ Fluent Japanese and English (written and spoken)
✔ Previous recruitment, sourcing or talent acquisition experience
✔ Experience recruiting internationally is highly desirable
✔ Strong sourcing and networking skills
✔ Ability to work independently and manage multiple projects
✔ Excellent communication and organisational abilities
✔ Familiarity with ATS platforms and recruitment technology is advantageous
✔ Proven ability to identify and engage talent within Japan/Malaysia
서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom; Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage
Location: United States
We are looking for a Middle/Senior MarTech Engineer (Adobe) with strong hands-on experience across the Adobe Experience Cloud ecosystem, particularly Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), Adobe Target, and Adobe Data Collection.
In this role, you will be responsible for supporting, implementing, and maintaining Adobe MarTech solutions, ensuring reliable data collection, accurate measurement, and unified customer journey analytics across multiple channels and datasets.
The ideal candidate combines practical implementation experience with a strong understanding of digital analytics, customer journey measurement, identity stitching, experimentation, and marketing technology integrations.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a U.S.-based higher education institution focused on providing accessible and flexible education opportunities to students and working professionals.
The organization leverages digital technologies, marketing platforms, and data-driven insights to enhance customer experiences, optimize engagement, and improve the effectiveness of its digital journeys.
What You’ll Do
Customer Journey Analytics (CJA):
Build, configure, and maintain
Connections and Data Views
.
Create and manage metrics, dimensions, and calculated metrics.
Enable
identity stitching
across multiple datasets to support unified customer journey analysis.
Integrate data from Adobe Journey Optimizer, Adobe Target, offline sources, and other platforms to enable comprehensive reporting.
Adobe Target:
Implement and support tracking for
A/B Testing, Auto-Target, and Auto-Personalization
activities.
Validate experiment data in Adobe Analytics and Customer Journey Analytics.
Ensure accurate and reliable measurement of personalization and experimentation initiatives.
Adobe Journey Optimizer (AJO):
Support the implementation of customer journeys and experiences.
Integrate AJO engagement data into Customer Journey Analytics.
Enable end-to-end journey reporting through data integration and identity stitching.
Adobe Launch / Data Collection:
Manage and maintain
Adobe Data Streams and Data Prep rules
.
Implement and maintain
Adobe Experience Platform Web SDK
tracking, including custom components.
Deploy and govern media pixels, third-party tags, and external integrations.
Support Adobe Target and Adobe Journey Optimizer implementations through reliable data collection and configuration.
Collaborate with marketing, analytics, and technical stakeholders to ensure consistent data implementation and measurement across the Adobe Experience Cloud ecosystem.
Troubleshoot tracking issues, investigate data discrepancies, and continuously improve implementation quality and reliability.
Ensure proper documentation and governance of configurations, tracking specifications, integrations, and data flows.
What You Bring
Hands-on experience with the
Adobe Experience Cloud ecosystem
, particularly Adobe Customer Journey Analytics (CJA), Adobe Target, Adobe Journey Optimizer (AJO), and Adobe Data Collection.
Practical experience building and managing
CJA Connections and Data Views
, including metrics, dimensions, and calculated metrics.
Strong understanding of
identity stitching, identity namespaces, and cross-dataset data integration
.
Experience implementing and maintaining
Adobe Experience Platform Web SDK
and Adobe Data Collection (formerly Adobe Launch).
Knowledge of
Adobe Data Streams and Data Prep
, including configuration and troubleshooting.
Experience supporting experimentation and personalization initiatives using
Adobe Target
, including A/B Testing, Auto-Target, and Auto-Personalization.
Experience integrating customer engagement and journey data from AJO into CJA for unified reporting.
Strong understanding of digital analytics, event tracking, data collection, and customer journey measurement.
Ability to troubleshoot technical issues, validate data accuracy, and work independently across multiple MarTech solutions.
Strong communication and collaboration skills, with the ability to work with both technical and business stakeholders.
Availability to provide
full-time coverage (40 hours per week)
, preferably aligned with Mountain Time (MT).
Nice to have
Experience working with
Adobe Experience Platform (AEP)
and its broader ecosystem.
Familiarity with Adobe Analytics and its integration with Customer Journey Analytics.
Experience with APIs, JavaScript, JSON, and web technologies used in tracking implementations.
Knowledge of data layer architecture, event schemas, and digital tagging strategies.
Experience integrating online and offline customer data sources.
Familiarity with marketing technology governance, implementation documentation, and data quality practices.
Previous experience supporting large-scale digital analytics or personalization implementations in complex enterprise environments.
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $55–65/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
General Intuition & Medal is looking for a Member of Technical Staff Simulation to build simulation environments and train robot controllers with reinforcement learning.
ОфисNew York
Не хотите искать каждый день?
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Location: Remote USA
Workplace: remote
About You
We are looking for a Senior Product Manager who excels at consumer app product strategy and hands-on execution to join our Advertising & Rewards division. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to drive product excellence for a new gaming-oriented B2C mobile app — from shaping roadmap strategy to hands-on day-to-day execution.
Strong analytical and communication skills are essential, along with experience in gaming, loyalty, rewarded advertising and/or commerce. The ability to balance short-term wins with long-term strategy, bridging the gap between engineering, user experience and commercial needs will be key to your success in this role. If you're passionate about building high-performance consumer applications and love creating rewards and commerce solutions that deliver real value to gamers, game developers, and advertisers alike, we would love to hear from you!
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit
xsolla.com
.
Responsibilities
Work directly with the company’s Head of Product, Ads B2C as part of a new and growing B2C product team
Help to evolve and optimize our recently-launched consumer app
Design and leverage analytics and A/B testing to monitor app performance, tune mechanics, optimize conversion and identify new features to impact KPIs
Create and maintain product roadmaps, feature backlogs and product documentation such as PRDs, user stories, user flows, logic flows, and functional specifications, leveraging AI tools where value-added
Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical and resource constraints
Conduct ongoing competitive analyses of other products to identify ways to differentiate and improve user experience
Collaborate with executive leadership to identify opportunities for growth, innovation, and differentiation
Identify user needs and opportunities through data analysis, surveys, interviews, and other quantitative and qualitative methods
Work closely with engineering and design teams to ensure high-quality execution and iteration
Collaborate with operations, customer support, marketing and legal teams
Obsess over user experience, user motivation and conversion optimization
Qualifications & Skills - Required
5+ years of product management experience dealing with Consumer Apps and Conversion Optimization, ideally with exposure to gaming, loyalty, rewarded advertising and/or commerce
Highly data-driven (e.g. adept at using analytics and A/B testing to drive product decisions)
Strong vision and creativity (i.e., natural ability to generate ideas, think laterally to solve problems), but also...
Highly organized and pragmatic (i.e., can efficiently analyze tradeoffs, adept at prioritization and time management with limited resources and high uncertainty)
Proven track record deploying game mechanics to influence user behavior (direct experience with mobile free-to-play games a huge plus)
Deep experience with A/B testing and related tools such as Statsig
Proficiency with JIRA, Confluence, Productboard, and other product lifecycle tools
Strong experience with product analytics tools like Amplitude or Mixpanel.
Intermediate to advanced Excel skills
Excellent written and verbal communication skills; able to present ideas clearly to both technical and business stakeholders
Qualifications & Skills - Nice to Have
Experience leveraging AI tools to optimize product management and development
Basic to advanced SQL proficiency
UX design experience
Experience working with data teams on personalization and ML efforts
Salary Range
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
We will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Professional license verification
Relevance to Job Responsibilities: The background check is relevant to this position due to the following role responsibilities:
Accessing confidential company data
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Задачи:
— выполнение разнорабочих работ.
Требования:
— возраст от 16 лет;
— гражданство РФ или Республики Беларусь;
— опыт работы не требуется.
Условия:
— начало работы с 9:00;
— минимальная занятость 6 часов;
— оплата 500 рублей в час, минимум 3000 рублей за смену;
— расчёт ежедневно, переводом на карту.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We’re looking for a Head of GTM Enablement to build and scale the programs, systems, and habits that help our GTM teams perform. As product delivery accelerates and our portfolio and sales motions grow more complex, you’ll ensure the field keeps pace—turning new capabilities into effective execution without adding unnecessary overhead.
You’ll lead a distributed enablement team and partner with leaders across Sales, Marketing, Product, Customer Engineering, Deployed Engineering, and Revenue Operations. You’ll balance global standards with role and regional needs so priorities translate across regions and roles. Success means faster ramp, stronger field execution, and measurable contributions to pipeline and revenue—not simply more training.
You’ll own the strategy and orchestration behind AI in the field: one consistent, continuously current body of GTM knowledge that the tools other teams build can rely on, so delivery, effectiveness, measurement, and scaling all improve as the field grows. You’ll be equally deliberate about where humans remain essential: the conversations and strategic direction that enabling GTM at large requires.
WHAT YOU’LL DO
SET THE GLOBAL ENABLEMENT STRATEGY
- Define and execute a GTM enablement strategy aligned with revenue growth, customer expansion, and market priorities.
- Partner with executive and regional leaders to identify capability gaps and execution bottlenecks, directing investment toward the highest-impact opportunities.
- Own enablement planning, budget, governance, and operating cadence, with clear priorities, ownership, and success measures across onboarding, technical and product enablement, and outbound enablement.
- Decide where AI changes the enablement model and where human-led work stays, and set the standard the rest of GTM builds against.
BUILD PROGRAMS THAT IMPROVE FIELD PERFORMANCE
- Develop role-based enablement for Account Executives, Account Managers, Sales and Business Development Representatives, Partner/Channel Managers, Customer Engineering, and Deployed Engineering.
- Tailor programs by segment, industry, and geography where it improves execution, preparing teams to support multiple use cases, buyer types, and platform opportunities.
- Design and scale role-based 30/60/90-day onboarding that accelerates time to productivity and, for sellers, time to first deal.
- Establish continuous learning, coaching, and certification programs that reinforce skills beyond onboarding.
- Embed enterprise sales methodologies into day-to-day workflows, deal reviews, and pipeline inspections.
- Equip frontline managers to reinforce skills, inspect execution, and coach consistently—making enablement part of how teams operate, not a separate training activity.
- Structure programs so the knowledge behind them can be reused by AI-assisted practice, reinforcement, and certification, extending reach without proportional headcount.
- Keep human coaching where it changes behavior, so scalable programs extend reach without replacing the conversations that build skill.
TURN PRODUCT KNOWLEDGE INTO CUSTOMER VALUE
- Partner with Product Management and Product Marketing to deliver timely, role-specific training and certification as new capabilities launch.
- Own the internal training, practice, and reinforcement behind customer-facing messaging and assets, so GTM teams apply them effectively.
- Turn product and market expertise into practical playbooks, competitive guidance, demo guides, and value-selling resources that are current, easy to find, and useful in customer conversations.
- Own which assets are canonical, so every team and tool works from the same version as products and markets change.
- Turn patterns from customer conversations, deal outcomes, and field feedback into updates to that knowledge, so what the field and its tools know keeps improving.
LEAD AND SCALE A GLOBAL TEAM
- Build, coach, and develop a high-performing team of enablement professionals supporting team members across the Americas, EMEA and APAC.
- Establish clear decision rights and collaboration practices across global and regional teams, balancing consistency with local market needs and competitive dynamics.
- Hire and develop for knowledge architecture and program strategy, not just content production, so the function can run without depending on you.
SET THE SYSTEMS VISION AND OWN MEASUREMENT
- Set the enablement technology vision across learning, content management, and conversation intelligence, and work with GTM Systems and GTM Engineering to execute it, including embedding enablement into workflows.
- Define what canonical GTM content exists, who maintains it, and how it stays current, so the tools GTM Systems and GTM Engineering build operate from one source instead of diverging copies.
- Lead the orchestration across GTM Systems, GTM Engineering, Product Marketing, and Revenue Operations, setting requirements for how their tools consume, refresh, and contribute back to that knowledge so quality compounds rather than drifts.
- Build measurement frameworks and executive reporting that connect enablement investments to skill application, behavior change, pipeline, and revenue outcomes across roles and regions.
- Use performance data, manager input, and field feedback to continuously improve programs and prioritize resources.
WHAT YOU’LL BRING
- 10+ years of relevant experience in GTM enablement within high-growth B2B SaaS organizations, including significant leadership experience.
- A demonstrated track record of building and scaling global enablement teams and programs across multiple regions.
- Experience supporting complex enterprise sales motions for technical products, enabling multiple GTM roles across use cases, buyer types, and the full buyer and customer lifecycle.
- Practical AI fluency, with the judgment to lead strategy and orchestration rather than build tools yourself: what AI can carry, what the knowledge behind it must look like, and where human judgment stays in the loop.
- Experience standing up or governing a shared knowledge or content system that multiple teams and tools depend on.
- Deep expertise in enterprise sales methodologies such as MEDDPICC, Command of the Message, Challenger, or Value Selling—and a practical approach to embedding them into field execution.
- Proven success designing onboarding, ongoing learning, product enablement, and manager coaching programs.
- Experience partnering with systems and engineering teams to deliver enablement technology, with enough fluency to set requirements without owning the platforms yourself.
- Strong analytical skills, with the ability to evaluate program effectiveness and communicate business impact to executive stakeholders.
- Exceptional communication, storytelling, and cross-functional influence skills.
- Credibility with field leaders and sellers, and the judgment to know when a conversation or coaching moment will move behavior more than a scalable program.
- A builder’s mindset: the ability to define strategy, systems, and standards while staying close to execution in a fast-moving environment.
- Bonus: experience leading or enabling customer-facing technical teams, such as Customer Engineering, Deployed Engineering, or Solutions Engineering, alongside a revenue organization.
HOW WE’LL MEASURE SUCCESS
- Shorter time to full productivity across GTM roles and faster time to first deal for sellers.
- Measurable contributions to improved win rates, average contract value, and pipeline velocity.
- Consistent application of core sales methodologies, reinforced through frontline manager coaching and deal execution.
- Demonstrated skill development and sustained behavior change—not just participation in training or adoption of tools.
- Field readiness that keeps pace with product delivery and growing business complexity, with teams prepared to execute on new capabilities, use cases, and sales motions as they launch.
- AI tools across GTM operating from one current knowledge base, with less rework, drift, and duplicated content, and less administrative work in delivery.
- Broader enablement coverage at a lower cost per program, showing the field reached more often without proportional headcount.
- Coaching quality as rated by managers and sellers, not just coaching activity.
- Improved field and manager satisfaction with enablement, alongside positive trends in GTM team retention.
Salary: $225,000-$255,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: São Paulo, Brazil
Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment.
This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities.
The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
Work Type:
Hybrid, with on-site attendance twice per week
Working Hours:
10:00 p.m.–10:00 a.m.
Schedule:
12x36 rotation
What You’ll Do
Plan, develop, and execute technical support activities for users and database infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents
Provide users with technical guidance, clarification, and status updates
Troubleshoot database issues and escalate critical incidents when necessary
Support database implementations, migrations, upgrades, and technology-transfer activities
Perform preventive and corrective maintenance to ensure database stability and availability
Monitor the performance, capacity, health, and availability of database management systems
Identify potential performance, storage, security, and availability issues before they affect operations
Administer and configure SQL Server and Oracle environments following established standards
Support backup, restoration, storage, recovery, and contingency procedures
Apply database security requirements and access-control best practices
Meet established SLAs for response times, escalations, incident resolution, and downtime notifications
Support production, testing, and development environments
Update and maintain technical documentation, procedures, and operational records
Collaborate with infrastructure, development, security, and support teams
Participate in knowledge-sharing and continuous-improvement activities
What You Bring
Previous experience or practical knowledge of database administration
Experience supporting production, testing, and development environments
Working knowledge of both SQL Server and Oracle
Understanding of database administration, configuration, maintenance, and monitoring
Knowledge of backup and storage solutions
Understanding of backup, restoration, recovery, and contingency strategies
Familiarity with database security requirements, access controls, and administration best practices
Understanding of database performance and capacity monitoring
Ability to troubleshoot technical issues and determine the appropriate priority and escalation path
Strong organizational and critical-thinking skills
Proactive approach and strong sense of urgency
Good communication, engagement, and collaboration skills
Ability to work independently and as part of a technical support team
Availability to work the overnight 12x36 rotation
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
Nice to have
Experience with MySQL, PostgreSQL, or MongoDB
Exposure to cloud environments, preferably AWS
Knowledge of Shell, PowerShell, Unix, or other scripting technologies
SQL Server or Oracle certifications
Experience working in banking, capital markets, or another highly regulated environment
Familiarity with IT service-management processes and SLA-based support
English or Spanish language skills
Knowledge or experience using AI tools to support technical or operational activities
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: São Paulo, Brazil
Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment.
This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities.
The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
Work Type:
Hybrid, with on-site attendance twice per week
Working Hours:
10:00 p.m.–10:00 a.m.
Schedule:
12x36 rotation
What You’ll Do
Plan, develop, and execute technical support activities for users and database infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents
Provide users with technical guidance, clarification, and status updates
Troubleshoot database issues and escalate critical incidents when necessary
Support database implementations, migrations, upgrades, and technology-transfer activities
Perform preventive and corrective maintenance to ensure database stability and availability
Monitor the performance, capacity, health, and availability of database management systems
Identify potential performance, storage, security, and availability issues before they affect operations
Administer and configure SQL Server and Oracle environments following established standards
Support backup, restoration, storage, recovery, and contingency procedures
Apply database security requirements and access-control best practices
Meet established SLAs for response times, escalations, incident resolution, and downtime notifications
Support production, testing, and development environments
Update and maintain technical documentation, procedures, and operational records
Collaborate with infrastructure, development, security, and support teams
Participate in knowledge-sharing and continuous-improvement activities
What You Bring
Previous experience or practical knowledge of database administration
Experience supporting production, testing, and development environments
Working knowledge of both SQL Server and Oracle
Understanding of database administration, configuration, maintenance, and monitoring
Knowledge of backup and storage solutions
Understanding of backup, restoration, recovery, and contingency strategies
Familiarity with database security requirements, access controls, and administration best practices
Understanding of database performance and capacity monitoring
Ability to troubleshoot technical issues and determine the appropriate priority and escalation path
Strong organizational and critical-thinking skills
Proactive approach and strong sense of urgency
Good communication, engagement, and collaboration skills
Ability to work independently and as part of a technical support team
Availability to work the overnight 12x36 rotation
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
Nice to have
Experience with MySQL, PostgreSQL, or MongoDB
Exposure to cloud environments, preferably AWS
Knowledge of Shell, PowerShell, Unix, or other scripting technologies
SQL Server or Oracle certifications
Experience working in banking, capital markets, or another highly regulated environment
Familiarity with IT service-management processes and SLA-based support
English or Spanish language skills
Knowledge or experience using AI tools to support technical or operational activities
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available locations:
Austin, TX
San Francisco, CA
Available Term
Winter (January - April 2027)
About the Role
Cloudflare's HR/AI Transformation team makes HR work simpler and more effective. We redesign how work gets done, build internal tools (including AI tools), and run learning programs that help people adopt new ways of working.
As our intern working on programs and processes, you'll help run those learning programs, keep our projects on track, and turn people's challenges into clear problem statements and process maps. You'll work directly with the head of AI Transformation & People Strategy, alongside HR leaders, process owners and engineers. This internship starts in January 2027 and is designed for a current student who is highly organized, writes clearly and is curious about how AI can improve the way people work.
Responsibilities
Plan and run our learning programs, including scheduling sessions, coordinating speakers and materials, and sending announcements and follow-ups.
Maintain a single, up-to-date view of all team projects, and follow up with project owners to keep work moving.
Write short, clear status updates for team leaders and stakeholders.
Meet with people across the HR function to understand their challenges, and summarize what you learn in clear problem statements.
Document how key processes work today, and help prepare workshops to redesign them.
Own one project from start to finish, with a named sponsor and a clean handoff at the end of your internship.
Requirements
Currently enrolled in a program studying business or similar.
Experience planning and managing projects or programs.
Strong written communication, including the ability to turn a messy conversation into a clear, simple summary.
Strong organization and follow-through across many people, details and deadlines.
Confidence working with senior leaders and reaching out to people you haven't met.
Hands-on experience using AI tools in your work or studies.
Ability to commit to a full-time (40 hours/week Monday - Friday) for a minimum 12 week internship.
In office 3-5 days a week.
Nice-to-Have Skills
Background in consulting, operations, HR or process improvement.
Experience with process mapping, user research or workshop facilitation.
Familiarity with capacity planning and project tracking tools such as Jira, Asana or Smartsheet.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated hourly rate of $27.00/hr.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Workplace: Remote
About Prefect
Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents.
In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world.
We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration.
THE ROLE
In August, Dagster and Prefect became one company. Behind the scenes, that left us with two of nearly everything: two SOC 2 programs, two ways of managing laptops, overlapping tools and accounts, and a long list of tools that each need one clear owner. We're hiring a Security & IT Operations Engineer to turn all of it into one setup that runs well and gets easier to run every quarter.
You'll own the day-to-day of our security compliance program and our corporate IT. You'll report to our Security & Systems Lead as the first hire on this new team.
Our customers are enterprise data, infrastructure, ML and AI teams, and our products run code inside their data infrastructure. AI has made attacks cheap and fast, so customers look hard at how we protect them, and a well-run security and compliance program is a big part of our answer. You won’t be pushing security uphill here. More engineers volunteered for our new Security Guild than its first sprint had room for. Building on both companies’ existing security work, the guild is implementing shared product security tools and consistent vulnerability management and incident response processes across Prefect and Dagster. That commitment is helping us stay ahead of AI-accelerated attacks.
You’ll enjoy this role if you like a mix of hands-on work and longer-term improvements, and want a meaningful say in how our IT and compliance programs run.
WHAT YOU’LL OWN
- Run day-to-day compliance. Keep SOC 2 controls, evidence collection, access reviews, policy acknowledgments and training on track. Work directly with auditors and control owners, and follow findings through to resolution.
- Help consolidate our compliance programs. With our team lead and consultant, choose a GRC platform and set up both programs. Help adapt control descriptions across environments and design activities that minimize manual work.
- Own corporate IT. Run Google Workspace and our SaaS apps, handle onboarding and offboarding with People Operations, and manage our Mac fleet in Rippling. Help employees with laptop and access issues, and improve the setup as you learn where people get stuck.
- Improve access management. Work with our identity partner on how access is requested, approved, granted and removed. Own the daily processes and keep them documented.
- Protect corporate systems. Manage macOS and application updates, investigate endpoint alerts, and track vulnerabilities through remediation. Verify fixes and participate in phishing and other corporate incident response with our team lead.
- Automate repetitive work. Use scripts, APIs, workflow tools or AI to reduce manual IT and compliance tasks and make common requests self-service.
Recently completed projects include consolidating Mac device management into Rippling, running access reviews that support both SOC 2 programs, and working with teams to assign tool owners and retire duplicates.
WHERE THE ROLE CAN GROW
We’re building the Security & Systems function for the combined company, and this role will help shape it. Starting with ownership of day-to-day IT and compliance, you can grow toward broader security operations and engineering—including vulnerability management, corporate incident response, and corporate security engineering—or toward risk management and AI governance. The direction will depend on your strengths, interests, and the company’s needs, with opportunities to take on more program ownership and planning as the function develops.
WHAT YOU’LL BRING
We’re looking for hands-on IT and compliance experience, practical technical judgment, and the ability to take ownership. Your experience may be deeper in one area, but you should be comfortable across both.
- You’ve owned recurring SOC 2 activities and worked directly with external auditors, or bring auditing experience. You understand how controls work, what evidence demonstrates they’re operating, and how to adapt them across systems and teams.
- You’ve administered and secured corporate IT systems, including account management, onboarding/ offboarding and Macs managed through an MDM. You’re comfortable with patching, endpoint alerts, remediation tracking, phishing or suspicious account activity, and helping employees troubleshoot problems.
- You’re comfortable automating recurring tasks with scripts, APIs, workflow tools or AI, and can explain something you’ve built. A small, useful improvement is a good example.
- You drive work across teams: establish owners and deadlines, work through blockers, and follow through until tasks are completed and documented. You know when to resolve something yourself and when to escalate.
NICE TO HAVE
- Experience with Google Workspace, Rippling, or a GRC platform such as Vanta, Drata or Thoropass.
- Familiarity with SSO, SCIM provisioning or other ways to automate account access.
- Experience helping implement or migrate an IT or compliance system, or improving a process that involved several teams.
WHO THIS ROLE IS NOT FOR
- You’re looking to leave hands-on IT support behind. Helping someone with a laptop or access problem is part of the job, alongside larger projects and automation work.
- You need a settled, fully documented environment from day one. We’re still bringing two companies’ systems together, and you’ll help work out how the combined setup should run.
WHAT YOU'LL GET IN RETURN:
Base Salary Ranges:
- San Francisco Bay Area and NYC metro: $165,000 - $219,000
- Washington, D.C., Boston, LA metro and Seattle: $150,000 - $194,000
- Denver, Chicago, Atlanta and all other US metros: $149,000 - $193,000
Actual base salary within each range depends on the candidate's location, experience, and qualifications. Equity and benefits are not included in the range above. Your recruiter can share more about the salary range for your preferred location during the hiring process.
Perks and Benefits:
- Remote-first team with flexible-first culture
- Equity Stock Options
- 401(k) with 5% company match (vests immediately!)
- Unlimited PTO
- Medical, Dental and Vision insurance
- Generous Parental Leave
- Life Insurance and Disability benefits
- $800/month remote work stipend
And that's just the start — for more info check out our benefits and perks on our careers page.
BELONGINGNESS AT PREFECT:
Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community.
Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form.
EQUAL OPPORTUNITY AT PREFECT:
Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws.
Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Stockholm
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Fluent in the Swedish language.
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$144,000
—
$177,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$192,960
—
$237,180 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it.
As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place!
What will I be doing?
You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves
You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards
You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms
You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community
You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship
You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place
You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate
You will keep partners current through recertification, release briefings and regular partner office hours
You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement
You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality
You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement
You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch
You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review
What skills do I need?
4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles
Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences
Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually
Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises
Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams
Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once
Positivity and Engagement: a genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology and for solving problems
Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience running a partner enablement or certification programme at a SaaS company or systems integrator
Experience with learning management systems and course authoring tools
Experience with the Salesforce partner ecosystem
Experience training on SaaS products or, specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager
Great examples of self-started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Madrid
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
seniorUnited States
УдалённоseniorRemote USA
ОфисheadSan Francisco, CA
São Paulo, Brazil; Hybrid, with on-site attendance twice per week
São Paulo, Brazil; Hybrid, with on-site attendance twice per week