United States - Remote; You are comfortable working in an international environment: a distributed team across the US, UK, and Europe, customers and auditors across time zones, and UK and EU regimes alongside US ones
Location: San Francisco
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going.
You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move.
WHAT YOU WILL DO
Executive engagement
Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory.
Thought leadership
Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations.
Conference and event presence
Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community.
Market feedback
Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models.
WHAT WE'RE LOOKING FOR
- Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand.
- A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's.
- You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions.
- You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation.
- Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them.
- 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company.
- Comfortable with 30-50% travel depending on your region.
NICE TO HAVE
- Existing network of CTO and CIO relationships at enterprise accounts in your region
- Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company
- Fluent in multiple languages spoken across your region
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We are seeking an experienced Senior Program Manager to join the Product Team. In this role, you will drive the successful execution of multiple product initiatives from conception through delivery and adoption. You will collaborate with cross-functional stakeholders to ensure alignment of business objectives and customer needs.
This full-time position (Oakland or Denver) and reports to the Manager of Product Program Management.
What You’ll Do
Coordinate and program manage multiple concurrent product initiatives.
Develop and manage detailed program plans, including scope, objectives, deliverables, timelines, and resource requirements across departments.
Serve as the central point of contact for all stakeholders, facilitating cross-functional collaboration and maintaining clear communication.
Work closely with product management, engineering, UX/UI design, marketing, sales, and support to launch and drive the adoption of new features.
Facilitate regular team meetings to track progress, address roadblocks, and align on next steps.
Identify, assess, and manage program risks and issues, ensuring proactive mitigation strategies are in place.
Prepare and present regular program updates to senior management, highlighting key achievements, challenges, and risks.
Identify opportunities to improve program management processes, tools, and methodologies to enhance efficiency and team collaboration.
What You’ll Bring
5+ years of program management experience.
Prior experience overseeing cloud-based software products from concept to launch.
Knowledge of market trends, SaaS business models, and financial implications of product decisions.
Strong critical thinking and data analysis skills; experience with market research and competitive analysis.
An understanding of the needs, preferences, and behaviors of users throughout the product development process.
Mastery of Program Management methodologies, tools, and best practices.
Excels at prioritization, organization, and multi-tasking.
Excellent leadership, communication, and interpersonal skills.
Thrives and excels in a fast-paced, cross-functional environment with a willingness to adapt to changing priorities.
PMP, PMI-ACP, or other relevant project management certifications.
Bonus Skills
-Experience in data processing (ETL, ELT) and/or cloud-based platforms
-PMP Certified
Oakland Pay Range
$139,729.00
—
$167,681.50 USD
Denver Pay Range
$132,698.50
—
$159,244.75 USD
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - Global
Workplace: Remote
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.
Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.
STAFF PRODUCT ENGINEER (BACKEND)
We're looking for a Staff Product Engineer (Backend) to lead some of Moxie's highest-impact projects in Q4 2026 and Q1 2027, starting on our Financial Operations (FinOps) team. Beyond the project work, you'll provide technical leadership across the company and own and validate the major architectural decisions that shape how Moxie builds. This hire is part of a deliberate shift toward direct-hire engineers in the Americas, and you'll help set the engineering standards for the team
You'll join FinOps as a core contributor and work day to day with Product, Design, and your engineering peers on the payments and transactions systems that our customers rely on, including our integrations with Stripe, LayerFi, and Cherry. You'll work across our middleware and backend architecture, key GraphQL schemas, APIs, and data models, and
Our Objectives for the Role
- Become a primary IC on FinOps by the end of Q4. Within three months you're ramped on FinOps workflows, the middleware and backend architecture, and Moxie's release practices, and you contribute a meaningful share of overall project velocity.
- Ship early wins that make the backend better. In your first three months, deliver targeted fixes and improvements that raise reliability, performance, or developer experience, and address a clear backend pain point raised by engineers, product, or our customers
- Lead a big project from design to production. Take one meaningful FinOps project through design, architecture review, cross-functional collaboration, and launch, then lead a second, more ambitious initiative to a visible milestone or production-ready state by month six.
- Shape architecture across the company. Within three months you're ramped to Moxie's system design and architecture, and opinionated on what we can do better, and what we should build next. You're comfortable developing technical proposals, and taking them from draft to review, approval, and final implementation.
- Own non-project technical initiatives and engineering culture. Start owning at least one org-level initiative in your first three months (for example unit testing standards, redesigning our SDLC for the agentic era, documentation culture, or the code review process), and by month nine own one or two initiatives with measurable gains in quality or velocity, while shipping v1 of one or more key initiatives.
WE'RE LOOKING FOR
- 8-12 years of backend engineering experience, including time at the senior or staff level leading large initiatives and influencing architecture across teams
- Staff-level backend experience. You've led large, ambiguous initiatives as a hands-on IC, owning scope, delivery, and tradeoffs, and you want to do it again with clear accountability.
- Depth in financial, payments, or transactions systems. You've built and shipped systems where money moves and correctness matters, and you can learn a new domain and its business context quickly.
- Strong backend and API design judgment. You're comfortable across middleware, GraphQL schemas, APIs, and data models, and you can explain the design choices and tradeoffs behind them.
- A record of influencing architecture. You've made and defended major architectural decisions, and you balance speed, quality, and long-term maintainability when you plan with product and engineering leadership.
- Ownership of engineering standards. You've established or matured practices such as unit testing, code review, documentation, or SDLC automation, and you lead by modeling them.
- Cross-functional partnership. You work closely with Product, Design, and engineering peers, unblock complex decisions across teams, and communicate status, risks, and tradeoffs clearly.
- Fluency with AI tooling in daily work. You use AI tools in how you build and have a point of view on how AI can improve the software development lifecycle. Bonus points if you’re opinionated about harnesses, tooling (Ghosty, Herdr, Pi, Plannotator, etc), and multi-agent workflows and processes.
This is not a role for someone who wants a narrow, single-system scope or a title without hands-on delivery.
WHY JOIN US?
- Real ownership and influence. You'll operate as a high-trust IC with a real say in architecture and technical direction, on decisions that aren't buried under layers of bureaucracy.
- Ambitious financial systems used by real customers. You'll build and ship payments and transactions products at meaningful scale, with real complexity and real constraints.
- Shape how engineering works. You'll help set the cultural norms and build the processes where they aren't yet in place, not just ship features.
- Staff-level scope without the jump to Principal. You'll work close to product, customers, and leadership, with impact and leverage over narrow ownership.
- Above all, we're in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.
- We have much left to build. But given the market feedback we're getting and our founding team's company-building experience, we think we are writing the first chapters of a real success story. Competitive compensation and a fully remote role.
At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.
We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.
Location: Bucharest
Workplace: Hybrid
As we continue to grow our presence in Romania and build a strong foundation for our local operations, we’re looking for a dedicated Administrative Business Partner to support our Site Leadership Team. This is a 12-month fixed-term opportunity.
Summary
The Executive Assistant will provide comprehensive administrative support to the Site Leadership Team, ensuring effective coordination of activities, meetings, and communications. You will facilitate seamless operations and serve as a critical communication link across offices and teams. You’ll anticipate the needs of the local leadership team, enabling the organization to stay focused on building a world-changing company.
In addition to being organized and analytical, you also have great communication skills needed to interact with a variety of people and job functions.
RESPONSIBILITIES
- General responsibilities:
- Provide administrative support to the Site Leadership Team, including scheduling meetings, preparing agendas, taking minutes, and following up on action items.
- Coordinate travel arrangements, expense reports, and logistics for site leadership members as needed.
- Manage correspondence and communications, including emails, reports, and presentations.
- Assist in organizing on-site and virtual events, town halls, and leadership meetings.
- Maintain accurate records, files, and documentation relevant to site leadership activities.
- Act as a liaison between site leadership and internal/external stakeholders.
- Assist with internal communications and employee engagement initiatives in collaboration with HR and leadership.
- Handle confidential information with discretion and professionalism.
- Specialized support for investment operations:
- Collaborate closely with the designated leadership member involved in the company’s ventures arm to support the investment process.
- Conduct background information check on teams from investments decks;
- Utilize artificial intelligence tools (e.g., ChatGPT, Claude) to synthesize and summarize data.
- Assist in coordinating and preparing materials for investment-related meetings, calls, and due diligence processes.
- Monitor and ensure timely responses to inquiries related to investment opportunities.
WHAT WE’RE LOOKING FOR
- Bachelor’s degree in Business Administration, Communications, or a related field preferred.
- 2+ years of experience in an administrative or executive support role.
- Excellent verbal and written communication skills in English and Romanian.
- Familiarity with AI tools and an interest in leveraging them to improve efficiency, automate routine tasks, and find smarter ways of working
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspaces
- Experience in event planning or project management
- Highly organized, analytical, and flexible with shifting priorities
- Strong business judgment and communication skills needed to interact with a variety of people and job functions, both internal and external
- Ability to anticipate challenges before they arise and are known as a master organizer and sounding board. Your leadership team often calls on you to get things done
- You are resilient, thrive in a fast-paced environment, and enjoy supporting a rapidly growing & changing organization
If you are a motivated and detail-oriented administrative professional looking to contribute to an exciting and innovative workplace, we’d love to hear from you!
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going.
You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move.
WHAT YOU WILL DO
Executive engagement
Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory.
Thought leadership
Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations.
Conference and event presence
Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community.
Market feedback
Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models.
WHAT WE'RE LOOKING FOR
- Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand.
- A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's.
- You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions.
- You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation.
- Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them.
- 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company.
- Comfortable with 30-50% travel depending on your region.
NICE TO HAVE
- Existing network of CTO and CIO relationships at enterprise accounts in your region
- Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company
- Fluent in multiple languages spoken across your region
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: VP of Account Management
Location: Remote US
Compensation Range: $190,000 to $210,000 OTE (70/30 split) plus equity
What You’ll Do
As
Manager of Account Management
, you will lead and develop a team of quota-carrying Account Managers responsible for driving
Net Revenue Retention (NRR)
through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base.
This role is central to scaling Huntress’ post-sale growth motion. You will own your team's performance across expansion, retention, and partner engagement, ensuring customers and partners continue to realize greater value from the Huntress platform as their businesses grow.
You will operate as a people leader, coach, and operator—establishing clear expectations, reinforcing execution rigor, and creating a culture of accountability, urgency, and customer obsession. You will work closely with Revenue Leadership, Marketing, Partner, and Revenue Operations teams to drive consistent engagement, effective messaging, and strong adoption across the installed base.
This is a
high-impact, high-visibility role
, with success measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships.
Key Responsibilities
Lead, coach, and develop a team of
quota-carrying Account Managers
in a high-velocity, recurring-revenue sales environment
Own team performance against
Net Revenue Retention (NRR)
, expansion targets, and renewal rates
Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management
Hire, onboard, and ramp new Account Managers while continuously developing top performers
Reinforce Huntress’ culture of accountability, execution, and customer impact
Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses
Build and maintain strong executive and operational relationships within partner organizations
Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization
Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes
What You Bring to the Team
3+ years of experience managing quota-carrying individual contributors
in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in
SaaS or consumption-based business models
Demonstrated success leading teams responsible for
post-sale revenue growth
, not just new logo acquisition
Experience operating in a
partner-led or MSP-centric go-to-market model
(strong plus)
Working knowledge of the
cybersecurity industry
(strong plus)
Experience using
Salesforce
as a system of record and
Gong
(or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor
Strong bias toward action, operational discipline, and measurable outcomes
Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
The Role
This is a 0-to-1 role: part strategist, part builder, part entrepreneur, managing a small team. You'll design and launch the next generation of advice experiences, prove they work, and hand off proven playbooks to our sales and service teams to own and scale.
Your scope is the whole of Wealthsimple's advice business, not a single client segment. This role lives at the intersection of sales, service, product innovation, and commercial execution, and it exists to answer one question: what does a truly differentiated, human-centred advice experience look like at Wealthsimple, and how do we prove it works before we scale it?
Your Impact
Define what "5-star" client experiences look like in wealth management. Draw on deep knowledge of premium service (elite financial services) to design client experiences that are differentiated. You'll set the bar for what every advice client can expect from Wealthsimple, and you'll do it by building real things with real clients.
Incubate and personally run new advice services. Take a concept, like a new advice offering, an estate concierge, or a high-touch onboarding experience, and figure out how to deliver the MVP before it's ready to be scaled. The innovation is in designing a client experience that is truly differentiated and, through the use of technology & AI, highly scalable. When it works, you package it into a playbook and hand it to sales or service teams to run at scale. You own the incubation and inform the scaled delivery.
Build the advisor tooling that makes advice better and faster. Work hand-in-hand with product teams and advisors to take advisor tooling from manual to automated. You set the requirements, translate advisor reality into product specs, and work with other leaders to drive adoption.
Stay ahead of where the industry is going. You're plugged into the evolving advice and wealth landscape, the startups, the disruptors, and the best incumbents globally. You bring that intelligence back and help us sharpen hypotheses about what to build next, complemented by a close read of what our own clients value and where they feel under-served.
Prove commercial impact. Every pilot is measured against clear metrics, AUM growth, conversion, and client satisfaction. You design experiments that prove value before we commit to scaling, and you make backed recommendations on what to accelerate, refine, or sunset.
What You'll Do
- Work directly with and senior leadership to shape the future of Wealthsimple's advice offering
- Launch and personally run the first iterations of services that will eventually reach hundreds of thousands of clients
- Shape Wealthsimple's digital advice roadmap from the front line. Our advisors talk to clients every day, you turn what you hear into validated demand signals for product teams.
We're Looking for Someone Who
- Is energized by the messy, creative, manual work of building something from nothing, and doesn't need a large team or perfect infrastructure to get a pilot off the ground
- Has a genuine obsession with how the wealth and fintech landscape is evolving globally, with sharp instincts for real shift versus noise
- Brings deep knowledge of what premium service actually feels like from a client's perspective, and can translate it into a wealth management context
- Thinks commercially: you build experiences, but you always know the business case and how you'll prove it
- Is a natural leader who can bring stakeholders together around a shared vision
- Is tech-forward: comfortable with AI tools, low-code platforms, and lightweight scripting to build functional prototypes that test real concepts in market
- Is the person who notices the detail nobody asked for, and arrives with ideas about what would make a client tell their friends about us
What You'll Bring
- 5-7+ years in service design, strategy, innovation, or premium client experience (ideally with exposure to HNW or complex client segments)
- A proven track record of taking a service concept from idea to live pilot (true 0-to-1 experience)
- Demonstrated ability to use modern technology, AI tools, low-code/no-code, or lightweight scripting, to rapidly prototype and test
- Experience working alongside scaled operational teams and transitioning pilots into standardized processes, with a clear ability to hand off and let go
- Familiarity with the wealth management landscape: how different advice models work, what HNW clients value, and how firms grow AUM
- Comfort working in regulated environments and partnering with compliance teams
- Outstanding communication skills: you can influence executives, inspire advisors, and earn the trust of external partners
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Boston, MA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Sales Manager for Life Sciences at Anthropic, you’ll lead the foundational team introducing our frontier AI platform to the pharma and biotech ecosystem, spanning large pharma, mid-size and emerging biotech, and the organizations that support drug development. You’ll build and develop a team of Strategic Account Executives who drive adoption of safe, frontier AI by securing strategic deals with pharmaceutical and biotech companies. You’ll bring deep domain fluency in how drugs are discovered, developed, approved, and launched to coach your team’s consultative sales approach, while becoming a trusted advisor yourself to senior pharma and biotech stakeholders, helping them embed and deploy AI across the drug lifecycle from target discovery through commercialization. In collaboration with Product and Marketing, you’ll continuously refine the team’s value proposition, sales methodology, and market positioning to resonate with decision-makers across large pharma and biotech.
The ideal candidate has a passion for developing new market segments within pharma and biotech, pinpointing high-potential opportunities across discovery, preclinical, clinical, regulatory, manufacturing, and commercial functions, and building a team that can execute strategies to capture them. By driving deployment of Anthropic’s emerging products across pharma and biotech organizations, you’ll help them accelerate the path from science to patients while advancing the ethical development of AI.
Key responsibilities
Build and lead a specialized team of Strategic Account Executives covering large pharma and biotech accounts, setting growth targets by segment and coaching reps through the full sales cycle from outbound to close
Design and oversee sales strategies tailored to the distinct procurement cycles of pharma and biotech, including R&D and discovery budgets, clinical development and operations, regulatory and CMC investment, commercial budgeting, and enterprise IT and digital transformation programs, translating market and trend analysis into account plans and campaigns that meet and exceed team revenue targets
Identify and prioritize high-potential opportunities across target identification and drug discovery, preclinical development, clinical trial design and operations, regulatory affairs and submissions, medical affairs, manufacturing and quality (GxP), pharmacovigilance and drug safety, and commercial functions, partnering cross-functionally to differentiate Anthropic’s offering for pharma and biotech use cases
Run a disciplined pipeline and forecasting cadence across the team, managing an evolving sales process to deliver predictable, coachable performance against quota
Serve as Anthropic’s domain expert across the pharma and biotech value chain, including discovery research, IND-enabling studies, clinical trial operations, NDA/BLA regulatory submissions, tech transfer and manufacturing, post-market safety, and commercial launch, and translate that expertise into repeatable playbooks, frameworks, and go-to-market strategies your team and the broader field organization can scale
Partner directly with C-suite and senior R&D leaders (CEOs, CIOs, CDOs, CSOs, CMOs, Heads of R&D, Heads of Clinical Development, Heads of Regulatory, CCOs) across pharma and biotech organizations to design multi-year AI transformation roadmaps and build long-term trusted advisor relationships
Partner closely with Product and Applied AI to translate feedback from discovery scientists, clinical operations teams, regulatory and quality leaders, and commercial teams into product and roadmap input, strengthening Anthropic’s value proposition across the segment
Build strategic relationships with life sciences-focused system integrators, technology vendors, CROs, CDMOs, and industry organizations to scale go-to-market capabilities
Establish Anthropic’s position as the AI partner of choice across pharma and biotech through conference presentations, white papers, case studies, and participation in industry forums
Codify learnings into playbooks, templates, and best practices, partnering with Marketing and Enablement to scale winning use cases and proof points across pharma and biotech accounts
Minimum qualifications
10+ years of experience in life sciences, with at least 5 years specifically selling into or working within pharma or biotech organizations (R&D, clinical, regulatory, manufacturing, or commercial functions, or related consulting)
Experience in leadership roles managing or coaching enterprise sales teams, with a track record of driving measurable revenue outcomes in pharma, biotech, or adjacent life sciences settings
Deep understanding of business models, operations, and economics across pharma and/or biotech, including the drug development lifecycle, the regulatory environment (FDA, EMA, GxP, 21 CFR Part 11), and competitive dynamics
A track record of managing or overseeing complex, multi-stakeholder sales cycles within pharma or biotech organizations, securing strategic deals by understanding both technical requirements and scientific, regulatory, and commercial use cases
Proven experience exceeding revenue targets by effectively managing a team’s pipeline and an evolving sales process
Excellent communication skills, with the ability to present confidently across pharma and biotech audiences, from discovery scientists and clinical leaders to C-suite executives
A genuine interest in deploying AI responsibly and motivation to advance Anthropic’s mission of building safe, beneficial AI
Preferred qualifications
Deep understanding of buying cycles, decision-making processes, and key pain points across both large pharma and biotech, and across multiple functions (R&D, clinical, regulatory, manufacturing, commercial)
A strategic, analytical approach to assessing the pharma and biotech market, paired with creative, tactical execution to capture opportunities and a willingness to roll up sleeves on deals alongside the team
Experience developing and refining AI use cases in collaboration with customers and channel partners, spanning drug discovery, clinical development, regulatory and quality, pharmacovigilance, manufacturing, or commercial functions
Experience building or scaling a specialized sales team from an early stage
Passion for and/or experience with advanced AI systems and their applications in drug discovery and development, with strong conviction around safe, ethical development of AI in these contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Do you want to help bring PlayStation technology to a worldwide audience? Are you passionate about securing infrastructure that constantly pushes the boundary of the gaming industry? Are you ready to work with innovative technology, forward-thinking engineers, and a passionate security team? If so, join us!
The role is a senior-level application security position combining strong technical expertise with leadership, initiative, and collaboration. You will provide strategic mentorship and hands-on support in designing, implementing, and testing secure solutions that strengthen PlayStation products and services.
As a technical leader within Product Security, you’ll guide practices and influence multiple teams to embed security throughout the software development lifecycle.
Key Responsibilities
Lead security initiatives across the SDLC and improve development practices through scalable automation.
Conduct and guide threat modeling and security requirements early in design phases.
Partner with developers, architects, and product managers to align business goals with security needs.
Lead security architecture and code reviews for distributed systems.
Perform hands-on testing to identify risks and drive remediation with vulnerability and incident response teams.
Advance the Product Security strategy through multi-functional initiatives and cultural influence.
Balance business and security risks through technically grounded, pragmatic recommendations.
Translate lessons learned into reusable organizational assets that enhance overall security posture.
Mentor engineers and practitioners, promoting secure-by-default thinking and shared accountability.
Demonstrate proactive leadership, coordinating teams to deliver measurable security and business impact.
Qualifications
7+ years in information security and 3+ years in software development.
Bachelor’s degree or equivalent in Computer Science, Information Security, or related field.
Effective communication and leadership abilities; capable of influencing technical and non-technical collaborators including management.
Dedicated and proactive, finding opportunities and leading initiatives independently.
Deep understanding of enterprise and cloud-native architectures and their secure design.
Expertise in network and web protocols (TCP/IP, TLS, HTTPS, OAuth 2.0, OpenID Connect) and common attack vectors.
Proven expertise in guiding security development and code evaluations and providing actionable, risk-based recommendations.
Skilled in multiple programming languages (e.g., Java, C/C++, JavaScript, Python) and mitigating vulnerabilities such as OWASP Top 10.
Experience integrating SAST, DAST, and dependency scanning into CI/CD pipelines.
Familiar with Agile, DevOps, and modern delivery practices.
Hands-on experience with cloud technologies (AWS, Azure, GCP, Kubernetes, service mesh, CDN) including secure configuration and identity management.
Desired Experience
Strong analytical and problem-solving skills with an attacker perspective — able to anticipate and simulate real-world attacks.
Experience in penetration testing, automated testing, or testing frameworks (JUnit, pytest, REST Assured, Playwright).
Security certifications preferred (GIAC, OSCP, CEH, CISSP, CCSP, or equivalent).
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As Sierra’s founding Technical Program Manager for Enterprise Cloud Deployments, you’ll help define how we bring our AI platform into the cloud environments of some of the world’s largest and most regulated enterprises. Working alongside Agent Engineers, Deployed Infrastructure Engineers, and Agent Strategists, you’ll own the programs & strategy that take customers from deployment planning to agents live in production, and continue to support the upgrades and expansion that follow. You’ll bring your technical program management expertise to enterprise AI while establishing the playbooks and ways of working that help this new function scale.
- Own the end-to-end program plan for a customer's in-VPC (Bring Your Own Cloud, BYOC) deployment. Translate customer requirements into a clear deployment plan, with clear workstreams, owners, milestones, and dependencies across Sierra and customer teams.
- Keep the customer's teams (platform engineering, cloud provisioning, security, networking, model access) aligned and moving, and clear blockers before they hit the launch date.
- Be the translation layer between our engineers and the customer's: define requirements such as model access, observability, and upgrade cadence, and turn technical discussions into actionable next steps.
- Run the operating cadence (standups, weekly status, escalations) so leadership and working groups on both sides always know where the project stands.
- Partner with Sierra's Platform and Deployed Infrastructure teams to feed customer-specific learnings back into our standard deployment offering, runbooks, and tooling, making each subsequent launch more predictable and repeatable.
- Define the TPM function at Sierra as we scale & establish the playbooks, operating rhythms, and standards that future TPMs and customer teams will build on.
WHAT YOU'LL BRING
- 4+ years in technical program management, infrastructure or platform program management, deployment or solutions engineering, or a similar role where you were accountable for delivering complex technical projects across multiple teams.
- A track record of bringing structure to complex technical programs, with strong attention to detail and the follow-through to turn plans into results.
- A strong technical foundation from infrastructure, platform, or complex backend programs. You can work through technical dependencies with engineers, understand how requirements such as networking, permissions, and provisioning affect delivery, and translate those discussions into a clear plan. You’ll deepen your knowledge of Sierra’s architecture and customer deployment environments as you ramp.
- Technical curiosity: you learn new systems quickly, ask thoughtful questions, build context, and apply what you learn to move programs forward.
- Comfort operating inside large, complex enterprise organizations (change management, security reviews, ownership spread across many teams) with the persistence and resourcefulness to keep teams aligned and deployments moving.
- Clear, structured communication: you make complex technical topics, program status, and decisions understandable to engineers and leaders, and adapt your approach to your audience.
- Degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
EVEN BETTER…
- Hands-on engineering background (software, DevOps, SRE, or infrastructure) before moving into program or product management, or direct experience with AWS, VPCs, IAM, Kubernetes, or Terraform.
- Experience deploying software into customer-owned cloud environments (BYOC, VPC, or air-gapped), especially at banks or other regulated institutions.
- Familiarity with LLM infrastructure: model gateways, Bedrock or Azure OpenAI, observability for AI systems.
- Experience at an early-stage company where you built the program-management function from scratch.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
As an Operations Administrator at Checkout.com http://Checkout.com, you will be responsible for managing and optimising our operations platform. The ideal candidate will be responsible for the configuration, administration, and overall functionality of the platform to ensure efficient and effective operations across various business functions: care, onboarding, etc. This role requires technical expertise in configuring platforms, stakeholder management, and the ability to collaborate with various cross-functional teams to enhance our customer support capabilities.
Requirements:
- Configuration and administration, including creation and maintenance of user accounts, roles, permissions and workflows in an Operations Platform (i.e Zendesk, Fin, Freshdesk, or other platform which requires administrative configuration)
- Configure and manage system fields, workflows, routing, automation, etc
- Utilise AI tools such as Claude Code to drive efficient development and clean architecture of the platform’s configuration (our Platform’s setup will be declared and deployed with Configuration As Code)
- Monitor system performance and troubleshoot issues to ensure optimal performance
- Integrate the solution with other software and platforms (e.g. chat tools) to streamline operations
- Analyse data to identify trends, areas for improvement, and opportunities to enhance operational efficiency
- Develop and update training materials, documentations and user guides
- Collaborate with customer support, IT, and other departments to understand business needs and implement solutions
- Propose and implement process improvements to enhance the efficiency and effectiveness of the support team
- Ensure the Operations Platform is configured and used in compliance with company policies and industry regulations
Qualifications:
- Experience in a fast paced operations environment
- Strong analytical and problem-solving skills to troubleshoot issues and identify root causes
- Excellent verbal and written communication skills
- Strong organisational skills with the ability to manage multiple tasks and projects simultaneously
- Strong understanding of operation platform workflows and processes
- Preferred experience as an Operations Administrator or in a similar role
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote in EMEA
Location:
This is a 100% remote role open to those who reside in the US, UK, or EMEA region.
About the job
Testlio's fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoCore™, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
testlio.com
.
We are hiring a
Principal Architect
to serve as a hands-on individual contributor who will shape our application and platform architecture, driving production-ready systems that directly enable our next generation of intelligent, distributed software testing solutions.
Why will you love this job?
High Ownership and Autonomy:
Be a foundational technical leader steering a profound platform transformation, making critical structural decisions that balance immediate system delivery with long-term enterprise scalability.
Pragmatic AI & System Innovation:
Step past the hype to integrate actionable AI capabilities directly into high-throughput surfaces, modernizing our core monolith into a robust distributed network alongside our product and executive leaders.
Why you will love being a part of Testlio?
Great Culture
: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work
: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team
. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You
: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business
: Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Architect, develop, and deploy scalable, production-grade services directly across the core Testlio software platform.
Author clear architectural standards and reference patterns that define domain boundaries, decoupling our current codebase into modular services.
Partner with the Director of Engineering to execute frontend framework consolidation, improving operational performance and observability.
Safeguard system efficiency and regulatory posture by designing with security, cost-efficiency, and ISO 27001 expectations at the center.
Integrate secure AI/LLM patterns into customer-facing surfaces, establishing strict operational guardrails and failure modes for our Quality API.
Advise executive, product, and engineering teams on major technical tradeoffs, translating business needs into clean technical strategies.
What do you need to succeed?
Technical Skills
15+ years of hands-on software development experience building cloud-native, business-critical platforms.
Advanced mastery of distributed system patterns, data modeling, event-driven design, and database technologies (Relational and NoSQL).
Proven track record designing and migrating application infrastructures, specifically moving from monolithic architectures to modular services.
Deep experience establishing enterprise-ready patterns in AWS, emphasizing high availability, cost optimization, and secure infrastructure.
Strong familiarity with modern full-stack code environments, including front-end web frameworks, scripting languages, and CI/CD pipelines.
Practical, production-grade experience deploying AI/ML or LLM-based solutions with an emphasis on observable, safe automation patterns.
Human Skills
Fluency in English with exceptional written and verbal communication skills, especially when presenting advanced architecture concepts to business leaders.
Ability to operate effectively as an individual contributor in fast-paced, ambiguous environments, showing proactive problem ownership.
Strong collaboration and alignment focus, capable of guiding distributed engineering teams and technical peers without direct authority.
Outstanding analytical thinking, balancing a broad long-term technology vision with practical, short-term implementation constraints.
Natural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.
Interview Process:
Application
Recruiter interview
Stakeholder Interview
Technical Exercise
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and half of our team members identify as women. For more information, see the
DEI section
of our website.
Location: Remote in AMER
Location:
This is a 100% remote role open to those who reside in the US, UK, or EMEA region.
About the job
Testlio's fully managed crowdsourced testing platform, powered by our proprietary intelligence technology - LeoCore™, integrates expert, on-demand testers directly into your release process. Ship faster and more confidently with global coverage across 600,000+ devices, 800+ payment methods, 150+ countries, and 100+ languages. To learn more, visit
testlio.com
.
We are hiring a
Principal Architect
to serve as a hands-on individual contributor who will shape our application and platform architecture, driving production-ready systems that directly enable our next generation of intelligent, distributed software testing solutions.
Why will you love this job?
High Ownership and Autonomy:
Be a foundational technical leader steering a profound platform transformation, making critical structural decisions that balance immediate system delivery with long-term enterprise scalability.
Pragmatic AI & System Innovation:
Step past the hype to integrate actionable AI capabilities directly into high-throughput surfaces, modernizing our core monolith into a robust distributed network alongside our product and executive leaders.
Why you will love being a part of Testlio?
Great Culture
: Testlio is a female-founded company, and half of our team identifies as women. We’re proud of our
inclusive, purpose-driven culture
where people genuinely enjoy collaborating. As part of our team (we call ourselves TestLions), you’ll help create exceptional digital experiences for our customers, while also contributing to our freelance network.
Remote Work
: Our culture is built around remote work. We’ve created systems to allow us to successfully work together asynchronously as a
fully remote and globally distributed team
. Testlio provides the tools and guidance for everyone to succeed in their careers in a fully remote setting. Our working style encourages everyone to make decisions, communicate effectively, and work at a sustainable pace.
Investment in You
: Your growth and well-being matter to us. You’ll have flexible paid time off—including national holidays, personal days, and sick days—plus stock options so you can grow with Testlio. We also provide a $300 annual learning stipend to support your personal and professional development.
Winning Business
: Testlio is growing, profitable, and cash-strong. We are leading our industry with
exceptional clients
who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based. Several of our largest clients have been with us for 7+ years, and many spend $500K+/year with Testlio.
What would your day look like?
Architect, develop, and deploy scalable, production-grade services directly across the core Testlio software platform.
Author clear architectural standards and reference patterns that define domain boundaries, decoupling our current codebase into modular services.
Partner with the Director of Engineering to execute frontend framework consolidation, improving operational performance and observability.
Safeguard system efficiency and regulatory posture by designing with security, cost-efficiency, and ISO 27001 expectations at the center.
Integrate secure AI/LLM patterns into customer-facing surfaces, establishing strict operational guardrails and failure modes for our Quality API.
Advise executive, product, and engineering teams on major technical tradeoffs, translating business needs into clean technical strategies.
What do you need to succeed?
Technical Skills
15+ years of hands-on software development experience building cloud-native, business-critical platforms.
Advanced mastery of distributed system patterns, data modeling, event-driven design, and database technologies (Relational and NoSQL).
Proven track record designing and migrating application infrastructures, specifically moving from monolithic architectures to modular services.
Deep experience establishing enterprise-ready patterns in AWS, emphasizing high availability, cost optimization, and secure infrastructure.
Strong familiarity with modern full-stack code environments, including front-end web frameworks, scripting languages, and CI/CD pipelines.
Practical, production-grade experience deploying AI/ML or LLM-based solutions with an emphasis on observable, safe automation patterns.
Human Skills
Fluency in English with exceptional written and verbal communication skills, especially when presenting advanced architecture concepts to business leaders.
Ability to operate effectively as an individual contributor in fast-paced, ambiguous environments, showing proactive problem ownership.
Strong collaboration and alignment focus, capable of guiding distributed engineering teams and technical peers without direct authority.
Outstanding analytical thinking, balancing a broad long-term technology vision with practical, short-term implementation constraints.
Natural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones.
What is the application process?
At Testlio, we aim to hire individuals who are excited about their role, thrive in a fully remote environment, and have strong long-term potential with our team. Because we are a fully distributed company, our interview process includes conversations with several team members so you can get a well-rounded understanding of the role, the people you’ll work with, and how we collaborate. As a result, our interview process typically takes 3–4 weeks to complete.
Interview Process:
Application
Recruiter interview
Stakeholder Interview
Technical Exercise
Offer & background check
Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and half of our team members identify as women. For more information, see the
DEI section
of our website.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the leader of our Enterprise Asset & Wealth Management sales organization, you will build and lead a team that brings transformational AI to the world's leading asset managers, wealth managers, and private markets firms. These are organizations rethinking how they generate investment insight, serve clients and advisors, scale personalization, and meet fiduciary and regulatory obligations. They are looking for a partner they trust to take frontier AI from promising pilots into production at the core of their business.
You will own a broad portfolio of major AWM institutions at very different stages of AI adoption, from firms already running Claude in production to those just beginning their journey. Your coverage will span global and regional asset managers, alternatives managers, and wealth businesses. You will lead Account Executives, design the coverage and territory model, and build the repeatable, AWM-specific plays that turn early wins into durable, scaled adoption across research, portfolio and client operations, advisor productivity, and compliance and supervision. The selling is technical and multi-stakeholder: platform decisions, model governance, security and procurement rigor, and solutions built on Claude through our API, Claude for Enterprise, Claude Code, and partner cloud platforms. You will shape strategy and operating rhythm while staying personally engaged with executives on the pursuits that matter most.
This is a rare opportunity to build an organization, not just run a number: to shape how the asset and wealth management industry adopts frontier AI, and to do it at a company where safety, trust, and long-term customer outcomes are central to how we sell.
Key responsibilities
Define AWM go-to-market strategy and coverage design, including segmentation across asset managers, alternatives managers, and wealth platforms, territories, account prioritization, and vertical value propositions, and evolve the coverage model as the business scales
Recruit, coach, and retain Enterprise Account Executives with deep asset and wealth management and platform-selling expertise; develop leadership talent and create career paths that keep top performers growing
Codify the use cases, proof points, reference stories, and sales motions that make wins repeatable across AWM, such as investment research and idea generation, portfolio and client reporting, RFP and due diligence automation, advisor productivity and client personalization, and compliance and supervision workflows, partnering with Marketing, Enablement, and partner teams to scale them
Engage personally with C-level and business-line executives (CEOs, CIOs, COOs, Chief Data and AI Officers, Heads of Distribution, and Heads of Wealth) on priority pursuits, building business cases and value narratives and navigating complex procurement, security, model-risk, and legal processes through to production deployment and expansion
Own the organization's revenue targets and operating rhythm, instilling pipeline-generation discipline and running forecasting, deal inspection, and account planning cadences that make performance predictable and coachable across a high-volume book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate AWM needs, including fiduciary, books-and-records, and client-data requirements, into product and roadmap input
Orchestrate cross-functional and partner motions with Customer Success, Marketing, Partnerships, Legal, cloud partners, and the data and technology providers that AWM firms rely on, to deliver a seamless customer experience, and represent Anthropic with customers and at industry events as a visible, trusted leader
Minimum qualifications
Experience leading enterprise sales teams that sell technical, complex products such as API-first platforms, cloud infrastructure, or data and machine learning platforms
A track record of winning and growing enterprise customers, including building C-suite relationships, in asset and wealth management (asset managers, alternatives managers, private banks, wealth platforms, or the technology and data providers that serve them)
Experience designing go-to-market coverage for an enterprise sales team, including segmentation, territories, and account prioritization
Operational rigor across both a high-volume pipeline and complex, multi-stakeholder sales cycles, balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders, and with investment and distribution leaders: CIOs, CTOs, CDOs, Heads of AI/ML, Heads of Research, and Heads of Wealth or Distribution, plus experience pairing effectively with solutions architects and applied AI teams
Strong coaching skills that raise team performance through deal coaching and account strategy, combined with personal effectiveness alongside executives on high-priority opportunities
A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI
Preferred qualifications
Experience leading other sales leaders (second-line management), or demonstrated readiness to step into that scope
Experience building or meaningfully scaling a verticalized or multi-segment sales organization
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large asset managers, wealth managers, or private markets firms
Familiarity with AWM use cases and buyers, such as investment research and portfolio analytics, client reporting and RFP automation, advisor and relationship-manager productivity, and fund operations and servicing
Deep familiarity with regulated-industry selling in AWM, including fiduciary and suitability obligations, SEC and FINRA expectations on supervision and books and records, model-risk management, client-data privacy, security review, and the governance expectations of financial institutions
Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators, as well as the data, analytics, and portfolio-technology vendors embedded in AWM firms
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
Experience leading organizations through rapid growth, re-segmentation, or significant change
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$450,000
—
$700,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: São Paulo, Brazil
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a customer-focused
Post-Sales Solution Architect (LatAm)
to join our team. In this role, you will be the technical cornerstone of the onboarding journey, partnering closely with our clients to turn complex technical requirements into seamless, robust integrations. You will bridge the gap between our engineering teams and enterprise customers, ensuring rapid time-to-value, flawless API/SDK implementation, and high customer satisfaction.
What You Will Be Doing:
Engage directly with prospective and existing customers, providing hands-on technical guidance, architecture recommendations, and best practices throughout their deployment journey.
Collaborate closely with client engineering and product teams to evaluate their technical stack and select optimal integration strategies (APIs, Webhooks, Mobile/Web SDKs).
Conduct rigorous end-to-end testing and validation of customer environments before go-live, ensuring adherence to data security standards, compliance flows, and edge-case handling.
Efficiently diagnose, debug, and resolve complex technical issues, payload errors, and connectivity blockers during integration phases.
Partner directly with our Product and Engineering teams to channel recurring client feedback, identify platform limitations, and drive continuous feature improvements.
Contribute to external integration guides, code snippets, and internal knowledge bases to continuously streamline the onboarding lifecycle.
About You:
2+ years of hands-on experience in a client-facing technical role (Solutions Engineer, Solutions Architect, Technical Integration Specialist, or L2/L3 Technical Support) focused on software architecture and third-party integrations.
Strong command of
RESTful APIs
, payload structures (JSON), and
SQL
for data extraction, querying, and verification.
Direct experience debugging and validating API behavior using tools like
Postman
(or curl) and analyzing web applications via browser developer tools (Network, Console).
Practical ability to write and adapt scripts in
Python
or
Java
for automation, testing, and debugging workflows.
Fundamental understanding of
HTML
and
CSS
to troubleshoot frontend display, widget embedding, or client-side integration issues.
Hands-on experience querying logs, monitoring systems, and performing root-cause analysis using
Kibana / Elastic Stack
.
Full professional proficiency in
English, Portuguese, and Spanish
(written and verbal).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Remote - US
About Backblaze
Backblaze provides reliable, high-availability cloud storage and backup trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze Computer Backup protects the data of hundreds of thousands of customers, backing up laptops and desktops across Windows and macOS to the Backblaze cloud. We build durable, scalable systems with a strong emphasis on reliability, product quality, and a great customer experience.
Role Overview
We are looking for a Senior Software Development Manager to lead the team responsible for Backblaze Computer Backup, spanning both the cross-platform desktop client and the backend services that receive, store, and restore customer data. The entire Computer Backup engineering team reports into this role, which you will run through Desktop and Backend Leads who own the day-to-day of their areas. You will set the long-term technical direction for the product, own its multi-quarter delivery strategy, and hold accountability for the team’s budget and results.
This is a hands-on management role. You will take part in architecture discussions, code reviews, and technical decisions across both the desktop and backend sides of the product, while also owning strategy, budget, and the growth of your staff. The right candidate brings strong experience running agile teams, experience managing managers or team leads, deep expertise in system architecture, and a track record of leading distributed, remote-first engineering teams. You bring 7+ years of engineering management experience and enthusiasm for how AI-assisted development is changing the way software gets built.
What You'll Be Doing
Lead the full Computer Backup engineering team, which reports into this role, with Desktop and Backend Leads running the day-to-day of their areas.
Set the long-term technical direction for Computer Backup, ensuring architecture and platform decisions hold up as the product and customer base grow.
Own the multi-quarter delivery strategy for Computer Backup, and partner with Product leadership to help set the roadmap and negotiate scope, schedule, and priorities.
Hold accountability for the team’s budget and spend, aligning headcount, tooling, and infrastructure investment with business priorities.
Make technical and organizational decisions with broad, long-term impact, including shared platform components and infrastructure that other teams depend on.
Ensure the desktop and backend areas operate well together, with shared goals and a consistent agile delivery process.
Provide oversight of the team’s agile process, ensuring ceremonies such as sprint planning, backlog refinement, standups, and retrospectives are run well and consistently across both areas.
Own delivery across the client and backend, from planning and design through implementation and post-launch support, partnering with dedicated QA and release teams for testing and delivery.
Ensure the reliability, performance, and maintainability of the backup client and backend services that customers depend on to protect their data.
Champion engineering quality by growing unit testing and other automated test coverage, and by keeping testing a first-class part of how the team builds and ships software.
Take part hands-on in code reviews, architecture decisions, and technical problem-solving across both desktop and server work.
Champion the effective use of AI-assisted development tools, guide the team in adopting agentic coding practices, and help establish norms around AI-augmented workflows.
Continuously improve team productivity by identifying bottlenecks, refining processes, and investing in tooling and practices that help engineers do their best work.
Negotiate directly with senior leadership and major customers on significant matters, represent the team in executive reviews, and communicate risks and trade-offs with clear recommendations.
What We Are Looking For
7+ years of engineering management experience, including managing managers or team leads, ideally in a cloud, SaaS, desktop software, or platform engineering environment.
Experience setting long-term technical direction and system architecture for a growing product or platform.
Experience owning multi-quarter technical and delivery strategy and helping shape a product roadmap.
Experience negotiating scope, schedule, and priorities with product and senior leadership.
Accountability for a team or departmental budget, including resourcing and investment decisions.
Deep experience with agile development processes, including scrum, sprint planning, backlog management, estimation, and retrospectives, with a track record of ensuring these ceremonies are run well and consistently for a delivery team.
Demonstrated experience managing distributed, remote engineering teams, including strong async communication and remote collaboration practices.
Strong software engineering background with deep expertise in system architecture, able to engage hands-on in technical discussions, design reviews, and architectural decisions.
Solid command of the full software development lifecycle, from requirements and design through deployment and production support.
A strong commitment to engineering quality, including the value of unit testing and automated test coverage, and a track record of building testing into a team’s everyday practice.
Experience delivering software across desktop clients, backend services, or both.
Excellent communicator and negotiator, able to work directly with senior leadership and major customers and to escalate risks early with clear recommendations.
Familiarity with AI agentic coding tools such as Claude Code and Codex is a plus; we actively use them and value leaders who encourage their adoption.
Why Backblaze
Lead the organization building software that protects the data of hundreds of thousands of customers worldwide.
Own a complete product end to end, from the desktop experience customers see to the backend that keeps their data safe.
Shape the strategy, structure, and leadership team of a core product line, with direct access to senior leadership.
Collaborate with experienced engineering, product, and QA teams in a flat, low-bureaucracy environment.
Competitive compensation and benefits.
Remote-first culture supporting work-life balance.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $205,000-$255,000.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an
Equal Opportunity Employer.
Location: Mexico; Brazil
Join One of the Fastest-Growing Online Education Companies in the World
At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.
Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.
Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.
This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.
Why This Role Is Different
At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.
You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.
You'll Love This Role If You:
Enjoy solving complex customer challenges with creative solutions
Thrive in a fast-paced, KPI-driven environment
Are an exceptional negotiator who can create win-win outcomes
Love using data to improve processes and business performance
Enjoy coaching others and sharing best practices
Are highly organized and take ownership of your work
Communicate confidently with customers and cross-functional teams
Believe outstanding customer experiences drive long-term business success
What You'll Do
Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
Identify opportunities to automate retention processes and improve operational efficiency
Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses
Requirements
What We're Looking For
3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
Excellent English communication skills, both written and spoken
Proven experience supporting customers in the US market
Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
Experience managing refund requests, payment recovery, billing issues, and installment collections
Ability to navigate difficult customer conversations with empathy while protecting company interests
A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
Strong ownership, problem-solving, and decision-making skills
Excellent organizational skills and attention to detail
Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
Previous leadership, mentoring, or process improvement experience is a strong plus
Nice to Have
Experience in the online education or EdTech industry
Experience in high-ticket B2C sales environments
Previous experience leading or mentoring a retention team
Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
Experience working with subscription or installment payment models
Knowledge of billing operations, chargebacks, and payment recovery processes
Experience analyzing customer retention metrics to drive business improvements
Comfortable working in a fast-paced, performance-driven environment
Experience collaborating across Sales, Finance, Product, and Customer Success teams
Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms
Benefits
What We Offer
Competitive Compensation
:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
Learn and Grow
:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
Remote-First Culture:
Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
Health & Wellbeing:
Gym membership reimbursement,Mental health support, Generous paid vacation allowance
Why Join ELVTR?
Make an Impact:
Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
Grow Your Career:We're
committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
Join a Winning Team:
Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.
Ready to Help Shape the Future of Online Learning?
If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.
Apply today and become part of ELVTR's next chapter of growth.
ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.
ОфисheadSan Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorOakland, California, United States, AMER
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headLondon; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
United States of America
УдалённоseniorRemote (Canada)
Boston, MA; San Francisco, CA | New York City, NY
seniorUnited States, Remote
ОфисNew York, NY; San Francisco, CA
ОфисLondon
УдалённоNatural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones; Remote in EMEA
УдалённоNatural inclination for remote-first work, successfully communicating and documenting technical decisions asynchronously across global time zones
New York City, NY
São Paulo, Brazil; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
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