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Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Job Summary We are seeking a highly organized and detail-oriented IT Mobile Asset Management Analyst with a focus in mobile device logistics and carrier services to join our IT Asset Management team. As the IT Mobile Asset Management Analyst, you will play a critical role in managing and optimizing DoorDash’s global mobile portfolio. This role will focus on managing the full lifecycle of mobile devices and overseeing carrier services across all global regions. The ideal candidate will work cross-functionally with our Support teams and Client Platform Engineering teams, particularly those supporting various Mobile Device Management (MDM) solutions such as Mosyle, SOTI, etc. What You'll Be Doing Serve as the primary point of contact for all global mobile carrier relationships. Manage procurement, activation, and cancellation of carrier services and lines. Monitor mobile usage, costs, and invoices; identify and resolve billing discrepancies. Negotiate carrier contracts and ensure service-level agreements (SLAs) are met. Maintain inventory of active lines, SIM cards, serial #’s and associated device plans. Oversee end-to-end lifecycle of mobile devices – procurement, deployment, tracking, maintenance, upgrades, and disposal. Ensure accurate asset records in ITAM systems and compliance with internal standards. Support logistics and fulfillment of mobile devices for new hires, replacements, or regional initiatives. Partner with Support teams to ensure timely fulfillment and support for mobile device requests. Collaborate closely with Client Platform teams on MDM policy enforcement, enrollment automation, and compliance. Manage onboarding/offboarding processes related to mobile device allocation and recovery. Generate reports on mobile asset inventory, carrier usage, cost trends, and policy compliance. Maintain and update process documentation, user guides, and knowledge base articles related to mobile services. The Expertise and Skills You Bring 5+ years of experience in IT Asset Management, Telecom Expense Management, or similar field. Working knowledge of mobile carrier platforms, contract structures, and device procurement. Experience with at least one MDM platform (e.g., Mosyle, Intune, Jamf, AirWatch). Strong collaboration and communication skills; ability to work across global teams. Proficient with ITSM/ITAM tools (e.g., ServiceNow, Freshservice, Jira) and Excel. Experience in a multinational organization with global device and carrier management. Ability to communicate effectively with cross-functional teams and end users. Proven experience managing vendor relationships and negotiating contracts. Excellent analytical, problem-solving, and organizational skills. Exceptional communication skills with the ability to collaborate effectively across diverse teams. Proficiency in PowerPoint, Google Suite, JIRA or other related project management tools Ability to work independently and as part of a team in a fast-paced environment Detail oriented, problem solver & resourceful Next Steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please submit your application in English . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

The Role We are hiring a Senior Counsel (Commercial) to help lead and scale commercial legal at OLIX. Reporting to the Chief Legal Officer, you will take ownership of commercial contracting end to end as OLIX moves from a small legal team to a function that supports a rapidly scaling business.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: The Manager, Global Transport & Warehousing Tendering and Budgeting will be responsible for supporting the development, tendering, procurement, and contractual performance management of Sony Interactive Entertainment’s global transportation, warehousing, and logistics operations service partners. Working across AMER, EMEA, ANZ, APAC, and Japan, this role will help ensure SIE has the right service partner network, commercial agreements, service levels, and governance in place to support the needs of the PlayStation business globally. This role will also manage the cross-Operations budgeting process for OPEX and CAPEX, providing budgetary inputs at a CPU level and tracking performance through key budget cycles. What you’ll be doing: Lead and support global tendering activity across transportation, warehousing, and logistics operations service partners, ensuring business requirements are clearly defined, and procurement processes are commercially and operationally robust. Manage tender activity across key service areas including sea freight NVO and BCO tendering, road freight FTL and LTL tendering, air freight tendering, warehouse 3PL RFPs, and 4PL Logistics Control Tower service partner tendering for both B2B and B2C operational Partnerships. Partner with Procurement, Finance, Legal, Logistics, Warehousing, Planning, and regional Operations teams to ensure tender processes deliver the right balance of cost, service, capability, risk, and scalability. Support contractual SLA management for global service partners, acting as an escalation point when issues move beyond day-to-day operational management. Own and coordinate the QBR process with key service partners, ensuring reviews are consistent, data-driven, globally aligned, and focused on performance, service improvement, risk, and future business needs. Manage the cross-Operations budgeting process for OPEX and CAPEX, working closely with Finance and Planning teams to provide accurate budgetary numbers, CPU assumptions, and monthly tracking. Act as a key point of contact for Finance and Planning teams, supporting budget submissions, forecast cycles, variance analysis, and operational cost visibility. Key areas of focus: Service Partner Tendering & Procurement Support and manage global tenders for transportation, warehousing, and logistics operations partners. Lead tender activity across sea freight, road freight, air freight, warehouse 3PL, and 4PL control tower services. Ensure operational requirements are captured clearly and translated into tender documentation and evaluation criteria. Partner with Procurement and Legal to support supplier selection, commercial negotiations, contract development, and implementation. Ensure tender outcomes support PlayStation’s global service, cost, capacity, and growth requirements. Service Partner Management Manage contractual SLA oversight for key operations service partners. Act as an escalation point for service partner issues that require contractual, commercial, or senior operational review. Own the QBR process, ensuring consistent preparation, performance reporting, action tracking, and follow-up. Drive partner alignment to global standards, service expectations, and operational priorities. Identify opportunities to improve partner performance, cost efficiency, service quality, and operational resilience. Liaise closely with Operations teams to ensure their requirements are met and their voices are heard through a highly collaborative, consistent, and regular approach. Operations Budgeting & Cost Management Manage the cross-Operations OPEX and CAPEX budgeting process. Provide budgetary inputs and assumptions at a CPU level. Track monthly performance against budget. Partner with Finance and Planning teams to support forecast accuracy, variance analysis, and cost visibility. Help identify cost risks, opportunities, and efficiency improvements across Operations spend. Global Governance & Reporting Establish consistent governance for tender activity, partner reviews, SLA performance, and budget tracking. Develop reporting packs, performance scorecards, and action logs to support decision-making. Ensure regional requirements are represented while maintaining alignment to global standards. Support the development of a global service partner strategy across transportation, warehousing, and logistics control tower operations. What we’re looking for: 8+ years’ experience in logistics, supply chain, procurement, transportation, warehousing, service partner management, or operations finance. Experience supporting or managing logistics tenders, RFPs, supplier selection, or contract governance. Strong understanding of transportation modes including sea freight, road freight, and air freight. Experience working with 3PL warehouse providers, 4PL/control tower providers, carriers, freight forwarders, or logistics service partners. Strong financial and analytical skills, with experience in budgeting, forecasting, cost tracking, CPU modelling, OPEX, and CAPEX management. Excellent stakeholder management skills across Operations, Procurement, Finance, Planning, Legal, and regional teams. Strong communication and presentation skills, with experience preparing QBRs, scorecards, and performance reviews. Ability to manage multiple global priorities and turn business requirements into practical partner and budget plans. Desirable : BA/BS in Supply Chain, Logistics, Business, Finance, Procurement, or another related field preferred. Experience in Lean toolset is a plus, with a Greenbelt or higher certification desirable. Benefits : Discretionary bonus opportunity Hybrid Working Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Cairo, Egypt Workplace: hybrid GeoWay is the core routing and ETA engine powering every inDrive trip globally—supporting city rides, intercity, freight, and deliveries across 1,200+ cities, 400M+ downloads, and over 9 billion transactions. We build our entire stack in-house, from road graph creation and real-time traffic estimation using proprietary GPS traces to custom cost functions and travel-time prediction. Based alongside our engineering team in Cairo, we are looking for a Senior Product Manager to define the vision, roadmap, and delivery of this mission-critical platform. In this role, you will tackle routing challenges that off-the-shelf global vendors cannot solve. You will lead products built for the world’s most demanding road environments—navigating unmapped streets, dynamic local driving norms, severe GPS multipath, and low-connectivity edge devices across markets like Cairo, Lagos, Karachi, and Jakarta. If you are driven by solving complex algorithmic and geospatial problems at massive scale, this team is for you. Key Responsibilities Own & Defend the Routing Roadmap: Set the strategic sequencing for the routing platform, balancing conflicting priorities across six distinct business verticals and defending technical trade-offs with clear rationale. Ship Rigorous Experiments & Measure Impact: Launch routing and algorithm changes behind controlled A/B tests, personally evaluating outcomes against core metrics: travel-time error distribution, pre-pickup cancellation rates, and driver earnings per online hour. Partner Deeply with Backend & ML Engineering: Collaborate daily on technical feasibility within strict latency and compute budgets, authoring precise, production-ready product specs that routing engineers can directly execute against. Size Every Problem Before Building: Quantify the exact opportunity cost of defects and enhancements beforehand, determining trip exposure, bottom-line financial value, and the theoretical ceiling of any proposed fix. Ground Data in On-the-Ground Reality: Conduct direct field research by riding with local drivers and couriers across global markets, observing route failures firsthand and translating real-world edge cases into structured data queries. Protect Platform Integrity with Data: Serve as the gatekeeper of route quality, leveraging hard evidence to push back against requests—even from senior stakeholders—that risk degrading core platform performance. Skills, Knowledge and Expertise Product Track Record: 4+ years of product management experience, with a proven history of shipping measurable features where you can define the baseline, final outcome, and underlying denominator. Technical & Systems Literacy: Strong technical fluency with data pipelines and distributed backend systems; comfortable identifying system edge cases and contributing actively to engineering design reviews. Autonomous Data Analysis: Proficiency in writing your own SQL queries to analyze large datasets, evaluate data pipelines, and diagnose root causes independently. Statistical & Error Metric Mastery: Deep understanding of error distributions, with the ability to look past simple averages to analyze distribution tails, variance, and segment-specific drivers. Rigorous Experimentation: Hands-on experience designing and executing A/B tests from scratch, including establishing pre-launch hypotheses, success metrics, guardrails, and post-experiment analysis. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE As Director, SMB and Platforms Risk, you will own the first-line risk strategy and operating model for our SMB and platform sellers globally. You'll be based in London and report to the VP, Risk Operations. You will lead onboarding and monitoring teams in Mauritius and Mexico through local team leaders, and a BPO partner. You will partner with Product, Risk Analytics, Engineering and Commercial to make onboarding and monitoring scalable, measurable and proportionate to risk. We're looking for a programmatic, systems-minded risk leader who can design the operating model and run it day to day, protecting the business while enabling responsible growth. WHAT YOU'LL DO - Set the risk strategy and operating model across the seller lifecycle: onboarding, risk-based tiering, review criteria, monitoring triggers and actions such as reserves, funds controls and termination. - Partner with Product, Risk Analytics and Engineering to turn risk needs into clear requirements, decision logic and a prioritised automation roadmap. - Define and track the KPIs that balance control, customer experience and cost, including straight-through processing, onboarding time, loss rates and alert precision. - Lead operational performance across teams in Mauritius and Mexico through local leaders, setting priorities, procedures, SLAs, quality standards and capacity plans. - Scale the operation as headcount grows: stand up additional teams as needed, govern BPO partners, and prioritise automation improvements. - Close the loop between cases, losses and fraud patterns so that rules, thresholds, policy and product priorities keep improving. - Own first-line control quality and audit readiness, with clear handoffs of risks, issues and remediation to second-line oversight. - Represent SMB and Platforms Risk in governance, product and commercial forums, including risk-based pricing and bespoke platform deals. Hold a clear risk position while finding structured paths to yes. - Apply AI and LLM-enabled tools to triage, case summarisation, QA and risk insight, with appropriate human review, data protection and audit trails. WHAT WE'RE LOOKING FOR - Deep risk expertise in SMB acquiring, with a strong grasp of credit exposure, reserves, fraud and transaction monitoring across the seller lifecycle. - Understanding of platform and PayFac models, including ISVs, marketplaces and merchant-of-record structures. - Working knowledge of KYC/KYB and CDD, and of how onboarding controls connect to downstream risk. - A programmatic mindset: you turn complex risk needs into operating models, requirements and roadmaps, make pragmatic trade-offs, and drive delivery. - Proven operational leadership of distributed teams through local leaders, with rigour in capacity planning, SLAs, QA, procedures and control evidence. - A track record of building or scaling automated onboarding and monitoring in a high-volume, low-touch environment. - Data fluency: you set meaningful KPIs, interpret rule and model performance, and work with analytics teams to improve outcomes. - Senior influence with Product, Commercial, Legal, Finance and executive audiences, with the confidence to challenge and find responsible ways to say yes. - Ability to travel to our Mauritius and Mexico offices at least twice a year. DESIRABLE - Hands-on depth in KYC/KYB, CDD and card-scheme requirements and controls. - Experience managing BPO or third-party operations partners, including performance governance and service-quality improvement. - Experience building a monitoring capability or operating model from the ground up in regulated payments or fintech. - Experience deploying AI-assisted operations or agentic workflows responsibly in risk, compliance or customer operations. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Corporate Account Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Corporate Account Manager to join our London team. This is a hybrid role. In this role, you’ll help us develop and grow a portfolio of key corporate accounts, using data-driven insights to solve workplace problems, retain revenue, and accelerate market expansion. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ What You’ll Be Doing You’ll be joining the Deliveroo for Work (DfW) team. We are the dedicated B2B arm of Deliveroo, helping businesses—from tech startups to global law firms—manage their corporate catering, late-night team meals, and employee food perks through a centralized platform. Here’s what your day-to-day might look like: Portfolio Management: Nurture high-value corporate accounts across the UK, building deep relationships with decision-makers while tracking key usage metrics to identify trends, mitigate risks, and maximize revenue retention. Strategic Value Creation: Translate commercial data and client behavior insights into tailored account expansion strategies, uncovering growth levers that influence our broader UK B2B roadmap. Technical Account Leadership: Develop deep product expertise to advise corporate clients on platform best practices, proactively troubleshooting issues to ensure a seamless service experience. Multilevel Stakeholder Management: Serve as the primary trusted partner across your portfolio, aligning your communication style to secure executive buy-in, resolve challenges swiftly, and unlock new partnership opportunities. Cross-functional & Project Ownership: Collaborate closely with Marketing, Tech, Finance, and Global Commercial teams to champion your portfolio's needs, while leading strategic projects from definition to execution to drive operational efficiency. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Significant Account Management Experience: Proven track record of managing and expanding corporate client portfolios, with a strong focus on relationship management and driving revenue growth. Data-Led Commercial Acumen: Confident working with large datasets and translating complex metrics into actionable commercial strategies and structured account plans. Proactive Portfolio Ownership: Strong capability to work autonomously, take full accountability for business performance, and drive high-impact client engagement. Senior Stakeholder Engagement: Exceptional communication and relationship-building skills, with a proven ability to interface with and influence corporate decision-makers at all levels. Agility and Collaboration: Solutions-focused mindset with a proven ability to partner effectively with cross-functional teams in a fast-paced, high-growth environment. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Corporate Account Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Corporate Account Manager to join our London team. This is a hybrid role. In this role, you’ll help us develop and grow a portfolio of key corporate accounts, using data-driven insights to solve workplace problems, retain revenue, and accelerate market expansion. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ What You’ll Be Doing You’ll be joining the Deliveroo for Work (DfW) team. We are the dedicated B2B arm of Deliveroo, helping businesses—from tech startups to global law firms—manage their corporate catering, late-night team meals, and employee food perks through a centralized platform. Here’s what your day-to-day might look like: Portfolio Management: Nurture high-value corporate accounts across the UK, building deep relationships with decision-makers while tracking key usage metrics to identify trends, mitigate risks, and maximize revenue retention. Strategic Value Creation: Translate commercial data and client behavior insights into tailored account expansion strategies, uncovering growth levers that influence our broader UK B2B roadmap. Technical Account Leadership: Develop deep product expertise to advise corporate clients on platform best practices, proactively troubleshooting issues to ensure a seamless service experience. Multilevel Stakeholder Management: Serve as the primary trusted partner across your portfolio, aligning your communication style to secure executive buy-in, resolve challenges swiftly, and unlock new partnership opportunities. Cross-functional & Project Ownership: Collaborate closely with Marketing, Tech, Finance, and Global Commercial teams to champion your portfolio's needs, while leading strategic projects from definition to execution to drive operational efficiency. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Significant Account Management Experience: Proven track record of managing and expanding corporate client portfolios, with a strong focus on relationship management and driving revenue growth. Data-Led Commercial Acumen: Confident working with large datasets and translating complex metrics into actionable commercial strategies and structured account plans. Proactive Portfolio Ownership: Strong capability to work autonomously, take full accountability for business performance, and drive high-impact client engagement. Senior Stakeholder Engagement: Exceptional communication and relationship-building skills, with a proven ability to interface with and influence corporate decision-makers at all levels. Agility and Collaboration: Solutions-focused mindset with a proven ability to partner effectively with cross-functional teams in a fast-paced, high-growth environment. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Berlin Office; Norway; Estonia; Netherlands; Hungary; Portugal; Poland; Germany; Austria; Finland; Lithuania; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to lead and grow our EMEA Customer Success team, helping n8n's most strategic enterprise customers drive adoption, retention, and expansion while scaling the team and operating model for our next stage of growth. You'll start with a team of 4 CSMs, which will grow in line with our 2027 hiring plans. To make that happen, you'll combine hands-on customer leadership, deliberate people development, and strong operational execution: LEAD OUR MOST STRATEGIC ENTERPRISE ACCOUNTS IN EMEA - Partner with CSMs to navigate complex customer challenges and develop strategies for the region's largest and highest-risk enterprise accounts. - Build trusted executive relationships with key customers and step directly into customer conversations when additional leadership is needed. - Stay hands-on with strategic accounts while the team scales, including personally owning customer relationships where needed. BUILD AND DEVELOP A HIGH-PERFORMING EMEA TEAM - Hire and onboard the additional CSMs needed as the EMEA team grows, building on the strong team already in place. - Coach and develop your team through structured 1:1s, clear development plans, and deliberate skill-building. - Create a high-accountability, supportive environment where people receive clear feedback and can continuously raise the bar. - Lead a distributed team across multiple countries and time zones. DRIVE OPERATIONAL EXCELLENCE - Run a consistent operating cadence across forecasting, account health, and structured risk reviews. - Build repeatable Customer Success motions across onboarding, QBRs, adoption, retention, and expansion. - Use customer and team insights to identify risks early, raise issues proactively, and continuously improve how the team operates. SHAPE THE CUSTOMER JOURNEY WITH CROSS-FUNCTIONAL PARTNERS - Partner closely with Sales, Product, Support, TAMs, Renewals, and GTM leaders to deliver a strong end-to-end customer experience. - Collaborate with Customer Success leaders across the US, DACH, and Scaled CS to evolve shared playbooks and ways of working. - Contribute to global CS initiatives and help build scalable methodologies as n8n's Customer Success organization continues to grow. REQUIREMENTS MUST-HAVES - 👥 People leadership: You have 2–3+ years of people management experience, with a strong track record of hiring, developing, and retaining Customer Success talent. - 💼 7-10 years of experience in Customer Success, Professional Services, Account Management, or other customer-facing roles, including supporting large, complex, high-risk enterprise customers. - 💻 Tech industry experience and relevant Enterprise subject-matter expertise: You’ve worked in an enterprise IT or technology environment and understand the needs and expectations of technical buyers and customers. - 📊 Operational discipline: You’re comfortable running forecasts, account-health cadences, and structured risk reviews to keep a complex book of business on track. - 🛠️ Builder mindset: You thrive in environments where not everything is already defined and are willing to roll up your sleeves to solve problems directly. - 🤝 Low-ego collaboration: You enjoy working within a shared direction, partnering closely with peers, and improving existing processes. NICE-TO-HAVES - 🚀 High-growth leadership trajectory: You've progressed from a senior CSM role into first-line leadership and have demonstrated strong potential to take on increasing scope. - 🤖 Automation and AI familiarity: You're familiar with n8n or the broader automation and AI tooling ecosystem. - 🏗️ Leadership across environments: You've held Customer Success leadership responsibilities across more than one company and have seen different approaches to scaling teams. Why join us? At n8n, you'll have the opportunity to own and shape a new leadership layer in our EMEA Customer Success organization. Our EMEA CS team has grown from 1 to 9 people this year, and you'll lead it through its next stage of growth, working with some of our largest and most technically sophisticated enterprise customers. You'll have real influence over how we evolve our customer journey, operating model, and CS playbooks as the company scales rapidly, without having to start from zero. Sound like a challenge you're excited to take on? Apply now and help us build the future of automation n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Spain Workplace: remote About Finom Finom is a European financial platform for small businesses and freelancers. Our e-money institution, Finom Payments B.V., is supervised by De Nederlandsche Bank (DNB). We onboard more than 10,000 new businesses every month and serve over 100,000 active business customers across Europe. Role Summary You sit in every board and committee meeting, make sure each one ends in clear decisions, and build the system that turns those decisions into a single source of truth that does its own follow-up. You run company secretarial work as a service across the group: the management boards, supervisory boards and board committees of Finom Group, Finom Payments B.V. and other group entities. That comes to about 90 meetings a year (roughly 2 a week, peaking at quarter ends), plus ad hoc meetings and written resolutions. More boards will be added as the group grows. This is a list of your stakeholders and your expectations for each of them: CEO Finom Group - Group board cycle, decision and action register, follow-up across the group CEO Finom Payments B.V. -  Management Board cycle, regulator-ready minutes, follow-up across Finom Payments Chairs of the Supervisory Boards - Agenda, packs, minutes and actions for each board, on one standard Chairs of the board committees (e.g. risk, audit, remuneration)    Committee calendar, packs, minutes, action tracking, input for the annual evaluation Each chair is a client. One system, one standard, one register for all of them. Responsibilities 1. Secretary: be the secretary in the room Attend all management board, supervisory board and committee meetings across the group, tracking agenda, quorum, conflicts of interest and decision rights. Draft minutes and resolutions to regulator and auditor standard, based on Legal’s mandatory draft. Run the annual cycle (calendars, charters, evaluations, entity registers) and prepare DNB, KvK and UBO filings with Legal/Compliance sign-off. Own records management and access rights, and build controls with Risk and Internal Audit (audit trail, human sign-off, AI accuracy checks). Distribute minutes and decisions to the relevant teams. 2. Organiser: meetings run on time and end in decisions Own the annual agenda for each board and committee, and run a prep cadence with presenters. Send packs 5 working days ahead, with a pre-meeting brief and a standard board paper template (send back papers that miss the bar). Keep one register of decisions and actions (source, owner, due date, status, closure evidence), with automatic follow-up and escalation of overdue items to the chair. Benchmark against best practice in regulated banks and listed companies. 3. Builder: build it yourself Build the governance part of Finom’s company-wide AI brain with the AI team: meeting capture, minute drafting, action extraction, the register, board packs, reminders and exports. Design it so any meeting can run without you, with the chair appointing a stand-in secretary. Work hands-on in Notion, Gemini, Granola, Google Workspace, n8n, Langdock, Claude, Slack and email. Who you are Discreet (a must): You handle sensitive board, regulator, people and deal topics, and keep information and access rights tightly controlled. Delivers: You get every action closed on time by finding out why things stall, helping the owner, and escalating to the chair when needed. Direct and honest: You flag conflicts with earlier minuted positions in the moment, and record decisions exactly as they were made. Curious builder: You learn new tools and AI on your own, and keep asking until a decision is clear. Presence and service mindset: Board members and the regulator trust you from day one, and your success is a board that works well. Requirements Audit trail and process discipline. You have run or improved a governance, control or compliance process that was tested by an auditor or regulator, and you can show how the decision trail was kept complete. Proven discretion with board-level, regulatory or people-sensitive information, confirmed through references. at least 3 to 8 years in a board office, company secretariat, governance operations team or corporate law practice, at a bank, insurer, licensed fintech, law firm or listed company. Working knowledge of Dutch BV/NV and European bank-grade governance : what an audit trail is, why a regulator reads board minutes, how a two-tier board works, and the difference between executive and non-executive roles (MB and SB) Nice to have A law degree or company secretarial qualification (CGI), or studying for one. Experience with a board portal (e.g. Diligent). Experience working under DNB, the ECB or another EU supervisor, or in a listed company. Have used AI and automation to improve processes efficiency This person can work remotely from Spain and must have the right to work in Spain. Hiring Process Intro call with our Talent team - 30’ Intro interview with the hiring managers - 30’ Test Task Interview with CEO Finom Payment + Head of Compliance - 45' Final round with the CEO Group and a member of the Supervisory Board chair -45' References and a certificate of conduct (VOG)

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Principal engineer (L5) on Twilio’s Segment, Data Pipelines team. About the job As a Principal Engineer on the Twilio Segment Data platform/pipelines team, you won’t just design systems—you will be the design anchor for data platforms that processes hundreds of thousands of data points per second. We are looking for a visionary, deeply inquisitive engineer who has built 0-1 architectures, scaled them to global proportions, and collected the battle scars that come from pushing cloud-native systems to their absolute limits. You will guide our engineering organization through complex distributed design choices, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for the world's leading Customer Data Platform (CDP). If you are naturally curious, obsessed with knowing exactly how systems break under intense load, and eager to pioneer the integration of AI into real-world data processing, this is your ultimate playground. Responsibilities In this role, you’ll: Own the technical north star and deliver robust, highly composable routing experiences for the core Data platform and pipelines at Twilio Segment. Design and pioneer always-available, fault-tolerant distributed systems in cloud environments, using past system failures to design out-of-the-box resilience. Lead through technical influence, masterfully guiding high-stakes design decisions and articulating the precise trade-offs between cost, performance, and reliability to both engineers and executives. Translate complex technical strategies into clear, elegant, and actionable blueprints that align diverse stakeholders, including Product Managers, Architects, and engineering teams. Actively prototype and experiment, bringing an inquisitive mindset to the platform by identifying where emerging AI technologies and LLMs can solve systemic data processing challenges. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. 12+ years of programming experience. Deep battle-tested experience with high-scale messaging/streaming systems and distributed processing engines (handling several thousand events/sec minimum). Mastery of high-level service design, with a proven ability to model complex interfaces and internals in a properly modular, composable, and extensible way. Expert programming experience in Go or similar concurrent, object-oriented languages, with a sharp eye for performance bottlenecks. An active "AI story"—demonstrated, hands-on experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges. Profound technical depth in distributed systems, high-scale ingestion, and cutting-edge cloud-native architecture. Superb communication and problem-solving skills, with a natural inclination to mentor others and a relentless drive for operational excellence Desired: Advanced proficiency with high-throughput datastores, distributed caching layers, and container orchestrators (Docker/Kubernetes). Experience with modern CI/CD pipelines and robust observability frameworks (Datadog, Grafana, Prometheus) to predict and diagnose failures. Deep familiarity with broader AI/ML infrastructure and data workflows. Hands-on experience managing, optimizing, and operating large-scale AWS cloud infrastructure. A proven track record of driving technical alignment and collaboration across a geographically distributed engineering team. Location This role will be based in any of the permitted 5 India states (Delhi, Karnataka, Maharashtra, Telangana & TamilNadu) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Netherlands Workplace: remote About Finom Finom is a European financial platform for small businesses and freelancers. Our e-money institution, Finom Payments B.V., is supervised by De Nederlandsche Bank (DNB). We onboard more than 10,000 new businesses every month and serve over 100,000 active business customers across Europe. Role Summary You sit in every board and committee meeting, make sure each one ends in clear decisions, and build the system that turns those decisions into a single source of truth that does its own follow-up. You run company secretarial work as a service across the group: the management boards, supervisory boards and board committees of Finom Group, Finom Payments B.V. and other group entities. That comes to about 90 meetings a year (roughly 2 a week, peaking at quarter ends), plus ad hoc meetings and written resolutions. More boards will be added as the group grows. This is a list of your stakeholders and your expectations for each of them: CEO Finom Group - Group board cycle, decision and action register, follow-up across the group CEO Finom Payments B.V. -  Management Board cycle, regulator-ready minutes, follow-up across Finom Payments Chairs of the Supervisory Boards - Agenda, packs, minutes and actions for each board, on one standard Chairs of the board committees (e.g. risk, audit, remuneration)    Committee calendar, packs, minutes, action tracking, input for the annual evaluation Each chair is a client. One system, one standard, one register for all of them. Responsibilities 1. Secretary: be the secretary in the room Attend all management board, supervisory board and committee meetings across the group, tracking agenda, quorum, conflicts of interest and decision rights. Draft minutes and resolutions to regulator and auditor standard, based on Legal’s mandatory draft. Run the annual cycle (calendars, charters, evaluations, entity registers) and prepare DNB, KvK and UBO filings with Legal/Compliance sign-off. Own records management and access rights, and build controls with Risk and Internal Audit (audit trail, human sign-off, AI accuracy checks). Distribute minutes and decisions to the relevant teams. 2. Organiser: meetings run on time and end in decisions Own the annual agenda for each board and committee, and run a prep cadence with presenters. Send packs 5 working days ahead, with a pre-meeting brief and a standard board paper template (send back papers that miss the bar). Keep one register of decisions and actions (source, owner, due date, status, closure evidence), with automatic follow-up and escalation of overdue items to the chair. Benchmark against best practice in regulated banks and listed companies. 3. Builder: build it yourself Build the governance part of Finom’s company-wide AI brain with the AI team: meeting capture, minute drafting, action extraction, the register, board packs, reminders and exports. Design it so any meeting can run without you, with the chair appointing a stand-in secretary. Work hands-on in Notion, Gemini, Granola, Google Workspace, n8n, Langdock, Claude, Slack and email. Who you are Discreet (a must): You handle sensitive board, regulator, people and deal topics, and keep information and access rights tightly controlled. Delivers: You get every action closed on time by finding out why things stall, helping the owner, and escalating to the chair when needed. Direct and honest: You flag conflicts with earlier minuted positions in the moment, and record decisions exactly as they were made. Curious builder: You learn new tools and AI on your own, and keep asking until a decision is clear. Presence and service mindset: Board members and the regulator trust you from day one, and your success is a board that works well. Requirements Audit trail and process discipline. You have run or improved a governance, control or compliance process that was tested by an auditor or regulator, and you can show how the decision trail was kept complete. Proven discretion with board-level, regulatory or people-sensitive information, confirmed through references. at least 3 to 8 years in a board office, company secretariat, governance operations team or corporate law practice, at a bank, insurer, licensed fintech, law firm or listed company. Working knowledge of Dutch BV/NV and European bank-grade governance : what an audit trail is, why a regulator reads board minutes, how a two-tier board works, and the difference between executive and non-executive roles (MB and SB) Nice to have A law degree or company secretarial qualification (CGI), or studying for one. Experience with a board portal (e.g. Diligent). Experience working under DNB, the ECB or another EU supervisor, or in a listed company. Have used AI and automation to improve processes efficiency This person can work remotely from Netherlands and must have the right to work in Netherlands. Hiring Process Intro call with our Talent team - 30’ Intro interview with the hiring managers - 30’ Test Task Interview with CEO Finom Payment + Head of Compliance - 45' Final round with the CEO Group and a member of the Supervisory Board chair -45' References and a certificate of conduct (VOG)

Location: Munich, Germany About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Manager, Enterprise Sales, DACH & CEE As a Sales Manager at Anthropic, you'll lead a team of Enterprise Account Executives driving the adoption of safe, frontier AI by securing strategic deals. You'll leverage your leadership and consultative sales expertise in the Industries sector to propel revenue growth while developing a high-performing team of AEs. Working closely with Applied AI Engineering and Product teams, you'll help Industries customers embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with decision-makers and ensure differentiated value across the Industries landscape. The ideal candidate will have a passion for developing people, identifying market opportunities within Industries, and executing strategies to capture them. By leading the deployment of Anthropic's emerging products, you will help customers to obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Build and lead a high-performing team of Enterprise Account Executives focused on Industries, providing coaching, mentorship, and guidance to drive team success Develop and implement sales strategies tailored to Industries procurement cycles and budgeting processes to meet and exceed team revenue quotas Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with specific focus on Industries buying cycles and decision-making processes Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales for all applications Enable your team to have credible technical conversations about AI applications in Industries while maintaining appropriate guardrails Build strong partnerships across the organization to drive strategic initiatives within the Industries sector Identify and execute on new market opportunities and use cases for Anthropic's AI solutions within departments, research centers, and administrative offices Help your team navigate complex stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus Gather and synthesize customer feedback from users to inform product direction and enhance customer experience for Industries Build and continuously refine the Industries sales methodology by incorporating learnings into playbooks and best practices You may be a good fit if you have: 15+ years of enterprise sales experience in Industries technology, preferably driving adoption of SaaS or emerging technologies 5+ years of sales leadership experience, ideally 3+ leading teams within the Enterprise segment focused on Industries in DACH and CEE Ability to source and attract extraordinary talent with great cultural fit and enable them continuously Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations serving Industries Strong technical acumen and ability to understand complex AI solutions and their applications in Industries, with experience enabling teams to have credible technical conversations with their stakeholders Track record of successful partnership with technical teams throughout the customer journey Deep understanding of Industries buying cycles, procurement frameworks, and key pain points Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives Experience managing complex enterprise sales cycles and helping AEs secure strategic deals Strong operational rigor in pipeline management, forecasting, and sales metrics specific to Industries sales cycles Excellent communication skills and ability to build relationships across all levels, from analysts and researchers to senior executives in Industries Passion for AI technology and commitment to its safe and responsible development. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €310.000 — €380.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

You'll win and onboard international merchants, particularly in iGaming, and open new markets across Europe, CIS and LATAM, owning the full sales cycle from first conversation to go-live.

Location: Europe Workplace: Remote Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE As a Strategic Customer Success Manager for our Italian-speaking market, you’ll own a book of enterprise accounts across Europe, acting as a trusted advisor who drives adoption, retention and growth. You’ll partner closely with Sales to deliver a seamless onboarding experience and educate clients on a completely new way to create video content. Engaging stakeholders from day-to-day users through to the C-suite, you’ll make sure customers see clear ROI and become true champions of Synthesia. WHAT YOU'LL DO - Reporting to the Director of Customer Success of Southern EMEA and focusing on Italian accounts in Europe - you are energetic, driven, and care deeply about the success of our customers - As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users - You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users - You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite - Ideal for an individual who wants to expand their career with a fast-growing software company WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS - Experience in managing a Book of Business along with KPIs - A track record in managing risk, forecasting, and identifying growth opportunities - Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services - Successfully onboarding new clients and building key relationships in the first critical months and beyond - Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance - Light video editing using the Synthesia platform - Retention and growth of our enterprise clients - Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities - You need to be fluent in Italian and English - You are based in Europe and can sit remote. WE’D BE PARTICULARLY EXCITED IF - Experience at a fast-growing technology company - Familiarity with AI or video tools COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia You’ve built data teams from the ground up and know how to turn raw information into better product decisions. You care deeply about how AI is changing software development, and you want to shape the data foundations that make it happen. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 organizations, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do JetBrains Air is an AI-native software development platform that connects developer workflows, collaboration, and control into a single system. Because this is a major strategic focus for us, we need a strong data function to help guide it. As Head of Data Science and Analytics for JetBrains Air, you’ll lead our data science, analytics, and data engineering capabilities for both the product and go-to-market domains. By building a high-performing team, you’ll help us use data to navigate product direction, optimize product and go-to-market decisions, and accelerate growth. You’ll own the data strategy for JetBrains AI, partnering closely with product, engineering, and leadership teams to ensure our data infrastructure scales smoothly alongside our ambitions. Day to day, you will: Build and lead a cohesive team of data scientists, analysts, and data engineers. Help teams adopt a rigorous experimentation culture, improving how we test and measure product changes. Uncover insights across the customer journey to improve acquisition, retention, and monetization. Establish scalable analytics foundations, including clear metric frameworks, data models, and self-service reporting. Partner with engineering teams to design robust, compliant data infrastructure and pipelines. Guide the development of machine learning capabilities that enhance marketing acquisition, product personalization, and operational efficiency. Translate complex data signals into clear, actionable recommendations for leadership. Define the business unit's data strategy to support product and engineering priorities. What you’ll bring A strategic mindset paired with a willingness to dive hands-on into the details when necessary. A strong belief in building experimentation cultures and helping others make data-informed decisions. The ability to navigate ambiguity and build new capabilities in a fast-moving space. Clear, candid communication skills to align both technical and non-technical stakeholders. A deep appreciation for developer products and a distinct point of view on how AI will shape the future of software creation. A commitment to maintaining high standards for privacy, security, and responsible data use. What you’ll need Proven experience leading and scaling a data function within a product-led, B2B SaaS, AI, or developer tools environment. A deep understanding of modern data science and analytics practices, including cohort analysis, A/B testing, segmentation, and machine learning applications to product and marketing problems. A solid grasp of data engineering fundamentals, such as data modeling, and orchestration. A track record of hiring, mentoring, and developing multidisciplinary data teams. Willingness to learn fast and find practical solutions to hard problems. What success looks like You will have transformed JetBrains Air into a truly data-informed, experimentation-driven product offering. By establishing strong data foundations, you’ll empower teams to deeply understand our customers, accurately measure product impact, and confidently make strategic decisions. Rather than just reporting on what has already happened, your work will actively shape what we build next. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-MR1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: London Office Workplace: Hybrid The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 3 days per week in our London office BUILD YOUR ENTERPRISE SALES CAREER AT N8N n8n is growing rapidly at the intersection of AI, automation and enterprise software. More than 1.7 million active builders use n8n each month, and we’re scaling our enterprise business as more organisations look for ways to connect AI with the systems, data and workflows that run their businesses. We’re building our SDR team in London and looking for a Sales Development Representative to join us. You’ll partner closely with Enterprise Account Executives to break into some of the largest organisations in the NEMEA region. This isn’t about maximising email volume. You’ll take a thoughtful, account-based approach: researching strategic companies, identifying the right stakeholders, understanding their priorities, and creating relevant conversations around automation and AI. If you’re succeeding in an SDR/BDR role and want greater exposure to enterprise selling, strategic account planning, technical buyers and a genuine path towards AE, this could be a great next step. WHY YOU WILL THRIVE AT N8N? Serious momentum. n8n has grown rapidly into a major player in workflow automation and AI, with more than $100M in ARR, 1,400+ enterprise customers, and a $5.2B valuation following strategic investment from SAP. Build towards AE. We want the SDR role to be a platform for your next step. High-performing SDRs can develop through our structured SDR → AE programme, with live deal exposure, discovery and MEDDPICC coaching, call reviews, and opportunities to take greater ownership of real opportunities alongside experienced AEs. Learn enterprise selling. Work alongside Enterprise AEs on account strategy, stakeholder mapping, messaging, discovery and opportunity creation - gaining exposure to how complex enterprise deals are built from the start. Sell where the market is going. You’ll engage technical and executive buyers around AI, automation and some of the most important technology challenges businesses are tackling today. Use AI to sell smarter. Experiment with AI, n8n and modern sales technology to research accounts, understand buyers, personalise outreach and improve how you work. You don’t need to be an engineer - but you should be curious about technology and excited to learn. WHAT YOU’LL DO; - Build enterprise pipeline: Prospect into a focused set of strategic accounts and create qualified opportunities. - Develop account strategies: Partner with Enterprise AEs to identify priority companies, stakeholders, challenges, use cases and engagement strategies. - Research your prospects: Understand the business and technical priorities of stakeholders across IT, DevOps, SecOps, Engineering and related teams. - Create outreach that gets attention: Develop thoughtful, personalised messaging tied to real account priorities rather than generic sequences. - Prospect across channels: Engage prospects through email, phone, LinkedIn and other relevant channels. - Lead early-stage discovery: Understand business needs, technical environments, priorities, urgency and potential fit with n8n. - Continuously improve: Use Salesforce, Outreach, Apollo, AI tools, coaching and performance data to sharpen your approach. WHAT WE’RE LOOKING FOR; We’re looking for someone with a strong SDR foundation who wants to develop into an excellent enterprise seller. You’ll likely be a good fit if you have: - SDR or BDR experience in B2B SaaS, software or technology - Experience generating pipeline through outbound prospecting within mid- market or enterprise accounts - A strong sales track record against your targets - Fluency in English (verbal and written) + an additional language is beneficial - Confidence engaging senior business and technical stakeholders - A thoughtful approach to account research, personalisation and qualification - Curiosity about technical products, automation and AI - Resilience, consistency and ownership of your results - The ability to work from our London office three days per week Bonus points if you have: experience prospecting into technical audiences; familiarity with buying committees, Salesforce, Outreach, Apollo or MEDDPICC; experience using AI or automation in your own sales workflow. WHAT SUCCESS LOOKS LIKE Success here is about quality, not just activity. You’ll build a deep understanding of your accounts, identify the right stakeholders, create messaging that earns attention and generate qualified enterprise opportunities that can turn into meaningful revenue. Along the way, you’ll build experience in enterprise account strategy, technical selling, discovery, AI and automation, and complex B2B sales - giving you a strong foundation for the next stage of your career. INTERESTED? You don’t need to meet every requirement to apply. If you have a strong foundation in outbound sales, you’re curious about technology, and you’re excited by the opportunity to help build n8n’s enterprise business while developing towards your next step in sales, we’d love to hear from you. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Munich, Germany About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Deployment Lead on the Forward Deployed Engineering team, you will lead the delivery of custom agentic AI solutions for enterprise customers. You'll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes Each engagement runs from SOW through production deployment. Forward Deployed Engineers build the technical solution; you drive the delivery plan, product scoping, stakeholder relationships, and the organizational complexity of deploying agents into complex enterprise environments. You need to be credible in architecture conversations with engineering leads and equally comfortable running executive briefings with C-suite sponsors. You won't write production code, but you'll pressure-test technical decisions and make real-time trade-offs on scope and priority when things go sideways on an engagement. This is also a builder's role. We're in the early innings of an emerging motion - the playbooks, the delivery patterns, the repeatable IP that makes the next engagement faster and better don't exist yet. The TDLs who thrive here are the ones who get that codifying what works is as important as the engagement in front of them right now. Responsibilities Own the technical delivery plan for each engagement. Work from the signed SOW to a sequenced roadmap with clear milestones, dependencies, success criteria, and value hypotheses that FDEs execute against. Lead delivery discovery. Map customer workflows and constraints in depth, pressure-test the scoped MVP against what you find, and shape the solution architecture with the FDEs. Run day-to-day engineering execution. Drive delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. Own product scoping during delivery. Author requirements, prioritize the engineering backlog, manage scope against success criteria, and hold the bar for what good looks like for the people and enterprises who will use the product. Own the customer relationship throughout delivery. Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders. Own value measurement and ROI. Define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors. Contribute reusable delivery patterns. Capture what works on your engagements and feed field signal to the Programs Leads, Product, and Research. Navigate enterprise and regulatory complexity. Security reviews, legal approvals, procurement processes, compliance requirements, and organizational dynamics. Manage scope and change. Handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed. Run engagement-level delivery operations: sprint ceremonies, milestone reviews, and engagement reporting that feed the team's post-sales cadence and dashboards. Travel to customer sites. Build relationships, unblock delivery, and accelerate adoption. (up to 25–50% travel expected). You May Be a Good Fit If You Have led AI/ML engagements/deployments, whether as a founder, data scientist, engineer, researcher, or in a professional services or consulting role. Operate like the CEO of your engagement. You take initiative without a mandate, make decisions with incomplete information, and lead rather than wait for instructions. Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments. Have experience in a specialized vertical (life sciences, pharmaceutical, retail, mining, agriculture, etc.). Can navigate architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs. Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making - ideally across multiple workstreams in regulated industries. Have executive presence - polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments. Thrive in ambiguity and bring structure where none exists. Have a builder's mindset - you're here to create a function, not just join one. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dubai, United Arab Emirates Workplace: on-site About HIVE HIVE is a new business center on the full 14th floor of i-Rise Tower in Barsha Heights. 119 private offices, four meeting rooms, a podcast studio, a café and a 30-seat lounge, all run by one team at one address. Our promise to members is simple: everything you need to work, nothing you need to worry about. We open in December 2026, and we are hiring the people who will make the first impression. About the role: We are looking for a senior and junior front desk & member experience to join our team. As a front desk & member experience, you are the first person every member and guest meets, and the person who keeps the floor running everyday. You run the front desk, look after members from their first visit to the day they move out, support sales with tours, take payments, and make sure every room, service and request is handled the way a good hotel would handle it. This is a hospitality job in a business setting. The senior role also covers for the manager, prepares proposals and focuses on client work. The junior role focuses on phones and general admin. You work in HIVE own app and CRM, so everything you do is recorded and paperless. Responsibilities: Welcome and visitors Welcome every member and guest by name where you can; offer water and tell them what happens next. Register visitors in the app, issue visitor passes and let the member know their guest has arrived. Keep the reception desk, lobby and lounge presentable all day: tidy, quiet and ready for a tour at any moment. Handle after-hours guest access requests and the building’s visitor and parking registration. Phone, WhatsApp, e-mail and call answering Answer the main line within three rings; reply to WhatsApp, e-mail and website enquiries the same working day. Answer calls for members who use the call-answering service, in their company name and with their greeting; take the message and log it in the app so the member gets it by app and e-mail. Log every new enquiry in the CRM with source, needs and next step; never leave a lead without a follow-up date. Bookings: meeting rooms, podcast studio and zoom cabinets Take and confirm bookings in the app; explain prices and the 8 included hours a month to members. Prepare each room before the booking (screen, cables, water, clean table) and reset it after. Send quotes for guest bookings and studio sessions; follow up until confirmed or released. Check no-shows and late cancellations and record them for billing. Sales support and tours Show offices to walk-ins and booked visitors when the manager is busy; know every office type, view and price. Send the offer from the CRM after the tour and hand the lead to the manager to close. Keep the availability list current so nothing is offered that is already reserved. Support brokers and agents who bring visitors: register the referral in the app before the tour. New members: move-in Guide new members through the online steps in the app: company details and identity check (KYC), signing, payment. Check identity documents against the originals at handover and confirm it in the app. Hand over the office with the move-in checklist and photos; issue access cards to each team member. Explain the house rules on day one: no food or drinks inside offices (pantry, café and lounge only), noise, visitors, parking. Members day to day Receive and log mail and courier deliveries; notify the member the same day and keep a signed hand-over record in the app. Handle team changes: add and remove people, issue and deactivate cards, replace lost cards (and charge the card fee). Take requests for extras (parking, phone line, printing, team time, IT tasks, café on account) and record them so they reach the monthly statement. Write down what members ask for or complain about and tell the manager, so problems are fixed before they grow. Politely remind members of the house rules when needed and record repeated breaches for the manager. Payments and billing Take payments at the desk by card machine and cash (within the cash limit) and record each one against the invoice in the app; the member gets the receipt at once. Run the daily cash-up at closing: cash counted and card-machine total checked against what was recorded; report any difference the same day. Help prepare the monthly statements: check room hours, printing, café and studio lines before the manager approves them. Follow up unpaid invoices with friendly reminders, as set by the manager. Facilities and housekeeping Raise facilities tickets (air conditioning, lights, internet, doors, furniture) in the app and follow them until closed. Coordinate the cleaning team (3 times a week per office) and the quarterly pest control and deep cleaning with members, giving notice in the app where possible. Walk the floor several times a day: meeting rooms, pantry, zoom cabinets, printers, toilets and lounge; fix or report what is not right. Keep printers stocked, check paper and toner, and help members with printing PINs. Move-out Confirm the last day after the member gives notice in the app; book the handback. Do the handback checklist with photos, collect every card and key, and note damage for the deposit statement. Opening, closing and safety Open and close the front desk with the daily checklist: lights, screens, rooms, lounge, doors and alarms. Know the emergency plan: fire exits, first aid, evacuation, and who to call for building issues. Never give access, keys or information to anyone not authorised in the app. Team time and community Deliver & ‘‘team time’’; requests for members (bookings, travel, sourcing, small admin tasks) and log the hours. Help run the monthly members; evening and small events. Cover the café counter for short breaks when the barista needs help. Experience in admin, customer service and client care. Where you learned it does not matter. Warm, calm and well presented. Problems get solved with a smile. Fluent spoken and written English. Arabic is a strong advantage. Confident with software: bookings, invoices, a CRM. Quick to learn new tools. Happy to show a space and talk about prices; you like people and you like a tidy floor. Based in the UAE and able to start within four weeks.