Задачи: Администрирование Atlassian:
— Поддержка и развитие Jira и Confluence: проекты, схемы, права, роли, группы;
— Настройка и доработка workflow: статусы, переходы, условия, валидаторы, пост-функции, экраны и поля под процессы команд;
— Настройка кастомных полей, схем уведомлений, автоматизаций (Jira Automation), шаблонов задач;
— Поддержание единообразия конфигураций: борьба с расползанием схем и дублирующимися полями, аудит и чистка неиспользуемого;
— Установка, обновление и оценка плагинов/приложений Marketplace, контроль их влияния на производительность и лицензии;
— Управление пользователями и доступами, интеграция с корпоративным SSO/LDAP, регулярный аудит прав;
— Обновления и обслуживание инстансов, планирование работ, бэкапы и проверка восстановления, разбор инцидентов и деградаций производительности;
— Настройка интеграций Atlassian с внешними системами: Slack, Git-хостинг, CI, внутренние сервисы; работа с REST API и webhooks;
— Поддержка Confluence: структура пространств, шаблоны, макросы, права, навигация и поиск;
— Первая и вторая линия поддержки пользователей по Atlassian, написание инструкций и регламентов, обучение команд.
Требования:
— Опыт настройки и управления Jira/Confluence (плагины, обновления, безопасность). Актуальная версия Jira Data Center 10.3.
— Умение собирать требования бизнеса и переводить их в технические решения (плагины, скрипты).
— Написание скриптов на Groovy (ScriptRunner) для автоматизации процессов в Atlassian.
— Создание и поддержка кастомных плагинов для Jira/Confluence/Bitbucket на Java.
— Настройка обмена данными с внешними системами через REST API (включая интеграцию Jira с Metabase и другими системами).
— Опыт работы с Metabase – обязательно.
— Владение SQL — обязательно.
— Общее понимание CI/CD-процессов и роли Jira в них. Требуется понимание, как Jira встраивается в процесс доставки изменений.
— Мониторинг, поиск и устранение проблем, оптимизация производительности.
— Составление техдокументации, обучение пользователей.
Условия:
— Формат работы: удаленный.
— Загрузка специалиста фултайм.
— Гражданство и локация РФ.
— Вилка зарплаты: 170-180 тыс. руб.
Location: Remote (U.S.)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
Outschool is growing its Finance team and is looking for a driven FP&A and Strategic Finance Manager to join our team. The ideal candidate will have demonstrated FP&A experience setting and owning a budget, maintaining a forecast, building financial & operating models, and has a proven track record of working closely with business partners to help make sound financial decisions. You will join Outschool as a critical member of the team as we build and expand the sophistication of our financial processes which will enable us to effectively scale our business.
You’ll work collaboratively with members of every team at Outschool as a strategic finance partner. You'll partner in our budgeting and reporting process and help our team to measure performance. You ideally have experience in assisting in the development of comprehensive budgets and an ability to help leaders become more fluent in financial strategy.
Core Responsibilities:
- Support our company-wide budgeting and forecasting processes in collaboration with stakeholders across the organization in order to drive accountability and exceptional results
- Assist in maintaining a forward-looking financial model that accurately predicts performance and can be used to drive long-term growth
- Partner in the tracking of financial & operational performance metrics that allow Outschool to scale and grow
- Provide reporting and data-driven insights to our team, board, and investors on a monthly, quarterly, and annual basis
- Collaborate on key growth initiatives by assisting our marketing leads to scale new buyer acquisition and track customer acquisition costs (CAC), as well as be a trusted partner to our supply-side and international growth teams
Desired Experience & Skills:
- 5+ years of experience scaling FP&A efforts, owning budgets, and managing key stakeholder relationships
- A track record of building financial and operating models for a growth-stage business
- Demonstrated experience shaping and implementing financial strategies for public and/or private companies
- An aptitude and motivation to frame finances in the context of mission and social impact
- Exceptional communicator with ability to present complex concepts, recommendations and analyses to business leaders in a clear, concise and actionable manner
- An ability to think differently and the bravery to act on it. You push against the status quo because you see the gap between the opportunities of the future, emerging finance trends, and current practices
- Experience building materials and providing detailed reports and metrics to leaders
- A data-centric mind with an ability to dive deep into the details of our business to make the right judgment calls
- The ideal candidate has a sense of urgency to their work, and brings a proactive approach to identifying areas of opportunity for the Finance team and overall business
- Areas of experience that will be essential for success in this role include Revenue Forecasting and work supporting the analysis of LTV/CAC while partnering with our Marketing team
Other Considerations:
- A plus if you have an investment banking background
- A plus if you have experience and understanding of large-scale online marketplaces or business
- A plus if you have experience in both B2C and B2B companies
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: $220,500 - $245,000
US Tier 2: $187,425 - $208,250
US Tier 3: $165,375 - $183,750
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
УдалённоRemote (U.S.); Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Merchant Excellence
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Merchant Excellence team sits at the heart of Deliveroo’s marketplace—ensuring our restaurant and retail partners receive world-class support and seamless operational experiences. If you are a seasoned operations leader who thrives in complex, high-stakes environments and enjoys influencing global product and policy, this is the role for you.
We’re looking for a Head of Merchant Excellence to join our Merchant Leadership team. Based in our Manchester office with a hybrid work pattern (3 days in-office), you will be responsible for the strategic direction and performance of a c.80-person global operation across the UK and Italy.
What You’ll Be Doing
You will be the architect of our partner support strategy, moving between high-level executive discussions and granular operational performance management.
Strategic Architecture: Recommend and own the global strategy for Partner Operations, including site selection and the balance between in-house and outsourced (BPO) solutions.
Product & Tech Influence: Partner with Product and Technology teams to shape the future roadmap.
You will provide the "voice of the merchant," identifying agent pain points and advocating for self-service vs. agent-led channel strategies.
Operational Leadership: Set and achieve department-level targets for a team of c.80 colleagues.
You will design the frameworks that ensure functional managers and vendors are held accountable to world-class KPIs.
Stakeholder Management: Act as a trusted advisor to the Senior Leadership Team (SLT) and C-suite. You will lead deep dives into operational issues and present clear, data-driven solutions to complex problems.
Culture & People Development: Foster a high-performance culture inclusive of experimentation and continuous learning.
You will manage performance, drive employee satisfaction initiatives (Peakon), and mentor the next generation of Deliveroo leaders.
Relentless Improvement: Surface operational friction and influence stakeholders across Product, Legal, and Finance to address root causes.
On-Call Support: Participate in a 24/7 on-call rota for approximately 2 weeks per quarter to ensure our marketplace remains resilient.
What You’ll Need to Thrive
Our ideal candidate is a "detailed and action-oriented" leader with a heavy background in scaling complex operations:
Scale Experience: Significant leadership experience in a large-scale, international contact centre or operational environment.
Strategic Influence: Exceptional communication skills with the ability to build trust with local market senior management and global Exec stakeholders.
Operational Rigor: A proven track record of building and scaling customer care organisations in fast-paced, consumer-facing tech businesses.
Technical Savvy: Proficiency in CRM systems (e.g., Salesforce) and solid analytical skills (Excel pivot tables, INDEX MATCH). SQL skills are a major plus.
People Management: Experience managing "managers of managers," implementing performance initiatives, and driving engagement across multi-site setups.
Communication: Ability to write concise project documents that bridge the gap between technical operations and executive strategy.
Why Join Us?
At Deliveroo, you’ll solve some of the most interesting questions in the tech-logistics space. Working here you can expect to:
🚀 Make a Visible Impact: Your strategy directly affects the success of thousands of merchants across the globe.
🌱 Fast-Track Progression: As a member of the Merchant Leadership team, you are at the forefront of the company’s strategic growth.
🧠 Autonomy and Ownership: We move fast and empower our leaders to take accountability for their own departments.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Bruxelles, Belgium
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
We are transforming the way the world eats and shops by making access more convenient and enjoyable. We connect consumers, restaurants, shops and riders. We give everyone the ability to get what they want, how they want it, when they want it and where they want it. We are a technology-driven company at the forefront of one of the fastest-growing sectors in the world. We move quickly, value autonomy, and are always looking for new ideas and talented people to join us!
About the role
We are looking for a Sales Team Leader who can empower and manage a team of 6 to 10 Business Developers, in particular by setting weekly/monthly sales targets, driving performance and maintaining a strong work ethic and high moral standards.
The ideal candidate has a proven track record in sales and is passionate about mentoring and developing people.
Your main goal will be to build a strong team capable of signing new restaurants that meet Deliveroo's partnership criteria. You will develop your team's prospecting skills and put internal processes in place to ensure the success of our partner restaurants!
Your main responsibilities
● Lead the BDM team to achieve and exceed monthly sales targets.
● Clearly communicate company guidelines, sales targets and the reasons behind them (the why).
● Be a mentor: be there for your team with a constant presence in the field and help address partners' urgent concerns.
● Hold weekly meetings with your team to improve key metrics (sales activity, P2P, quality indicators, conversion...).
● Provide feedback tailored to each salesperson's performance and professional development.
● Be responsible for team motivation, solving problems quickly and effectively.
● Comply with and implement company guidelines and team-specific protocols, including attendance and discipline.
● Drive the team's commercial performance: pipeline, forecast and execution.
● Foster a culture focused on first-class commercial support.
● Identify, develop and refine effective methodologies for your sales team.
● Work with the onboarding teams to efficiently activate the best restaurants in Belgium.
● Represent and uphold Deliveroo's values and brand.
Your profile
● Ideally fluent in all three languages: Dutch, French and English.
● 4+ years of sales experience; B2B experience is a plus.
● 2+ years of experience in team management.
● You want to excel in a constantly evolving environment and be part of a high-impact company.
● Willingness to take on challenges and step out of your comfort zone.
● Excellent communication and presentation skills.
● Proven leadership skills.
● Decision-making mindset, especially under pressure.
● Strong problem-solving skills.
Do you have sales experience and strong leadership skills?
As a Sales Team Leader at Deliveroo, you will have an excellent opportunity to put your sales and leadership skills to work building a strong sales team to make our restaurant partnerships soar. If you are looking for an opportunity to guide a dedicated team and make an impact, this role could be for you!
Work environment & benefits
At Deliveroo, we know that employees are at the heart of the company and we place great importance on their well-being. Benefits vary from country to country, but we offer hybrid working, as well as many benefits in areas such as health, well-being, parental leave, retirement, and leave to support a charity of your choice. Benefits are specific to each country. For more information, please speak to the person in charge of recruiting for this role.
Diversity
We believe that a great working environment is one that reflects the world we live in in all its diversity. We make no judgement about what makes you the person you are, whether that is your gender, race, sexuality, religion or even a secret dislike of coriander!
What you need to join us is, above all, the desire to be part of one of the fastest-growing companies in an exciting sector: foodtech.
Deliveroo is committed to diversity, professional equality and equal opportunities for all, including people with disabilities.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drives everything we do.
We’re looking for a Senior Manager to join our Rider Onboarding and Compliance team. The team sits at the heart of the Rider Support Centre (RSC) and are responsible for getting new applicants out on the road quickly and safely, and for keeping active riders compliant once they're there. It's a centralised, all-markets function, and it has a direct line to two things Deliveroo cares about most: rider retention and rider satisfaction.
What You’ll Be Doing
Your number one goal: Deliver the right rider hours, in the right areas, with compliant riders.
Reporting into the Head of Rider Services, you'll lead the Rider Onboarding & Compliance team comprising; 3 Team Leads circa 30+ in-house Representatives split across our London and Manchester offices, circa 30+ person team in Deliveroo India In addition you'll hold a couple of outsource vendor partners accountable for performance; delivering business-as-usual onboarding and compliance support across every Deliveroo market. You'll own the strategy, run the large global projects that come with it, and act as the applicant and rider advocate across the business, not just the person accountable for the KPIs.
Here’s what your day-to-day might look like:
Deliver core marketplace operational metrics: Own and execute the global rider onboarding and compliance strategy to ensure we deliver the right rider hours, in the right areas, with fully compliant riders.
Lead distributed global teams: Lead, coach, and scale a multi-layered operational team across the UK, an in-house team of 30+ in India, and external BPO vendor partners.
Drive large-scale strategic initiatives: Plan and execute major projects, including onboarding pipeline standardisation and compliance process redesigns in close collaboration with Legal, Policy, and Data Science. Manage vendor performance and capacity: Direct outsource vendor productivity and set up robust forecasting and capacity models to effectively manage end-to-end team resourcing and global volume shifts.
Advocate for riders and continuous improvement: Act as the primary rider advocate across the business to resolve complex escalations, leverage new tooling or automation, and drive operational excellence.
What You’ll Need to Thrive
Our ideal candidate will bring expertise in:
Proven operational leadership: Significant experience leading multi-layered, multi-site teams in a fast-paced environment (such as onboarding, trust & safety, compliance, or customer support operations).
Vendor & BPO management expertise: Hands-on capability in managing external outsource vendor partners, holding them accountable to strict quality and compliance standards while building collaborative, outcome-focused relationships.
Resource and capacity planning: Strong commercial and analytical skills with demonstrated ability to build forecasting models and optimise headcount across internal and offshore resources.
Cross-functional stakeholder management: Proven ability to partner with Legal, Policy, and Data Science teams to navigate complex regulatory, risk, and fraud requirements without sacrificing speed or rider experience.
Change management and execution: A strong bias to action with a track record of implementing process changes, automation, and tooling that lift efficiency across distributed teams.
Why Join Us?
At Deliveroo, customer care is central to how we build trust across our marketplace. You’ll work in a fast-paced, global environment where service excellence drives real impact.
🔧 Make a visible impact every day Your work directly improves outcomes for customers, riders and restaurant partners.
🌱 Grow through ownership Take responsibility for complex cases and help shape improvements to how we operate.
🧠 Develop deep operational expertise Work across teams and markets to build strong regulatory and service knowledge.
🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine — our interview typically includes 3–4 stages. Learn more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dublin, Ireland
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The UK & Ireland are Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product & Technology and Global Consumer and Restaurant teams. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. In the Regional team we oversee all 3 sides of our marketplace (restaurants, consumers and riders). As part of the regional UKI team, you will manage relationships with the most exciting restaurants in your city and region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential.
The Role
As a Regional Manager, you'll lead a team of Deliveroo City Managers and Account Managers. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department (you will manage both top and bottom line P&L targets). You will have 3 people within your team. Your role will be commercially focused, however you will work with teams including, operations, marketing and product to ensure local success across restaurant, customer and rider metrics. You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow. The Regional Manager will ideally be based in Dublin but this role covers Deliveroo's restaurant, grocery, new vertical & strategic partner base across Regional Ireland, encompassing Cork, Limerick, Galway and Belfast, along with emerging Irish markets. The territory spans both Republic of Ireland and The North of Ireland, requiring comfort operating across two jurisdictions with distinct commercial and regulatory dynamics.
What you'll do
Lead the strategy for markets within your region - Cork, Limerick, Galway and Belfast
Support your team (city managers and account managers) to develop the operational plan for Deliveroo in your region
Set and achieve regional targets
Coordinating execution for your operational plans (you'll work with our rider operations and marketing teams)
Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants
Lead important negotiations for new restaurant partners within your region
Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes
Work with your local marketing team to accelerate revenue growth Requirements
7+ years working in commercially focused roles
Highly analytical
Mix of both strategy and execution experience
Comfortable handling negotiations with business owners or C-suite operators
Relationship-building and communication skills whether face-to-face, through phone or email
You will be in the field often which will require travel (2 days per week) so must be able to drive and have a car
Previous general management experience, or experience running your own business would be desirable
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Wolt's Shared Service Center in Budapest is home to a team of 40 people who keep our operations running across markets. Ten of them focus on one mission: getting German merchants to live on Wolt quickly and correctly. They own the onboarding journey from the moment a partner signs to the day they start receiving orders. Now we're looking for someone to lead them.
As Onboarding Team Lead, you'll be based in Budapest and work closely with our Onboarding Operations team in Germany, reporting to the Global Head of Business Process Outsourcing Management. You'll lead a team of 12 FTE, own the German onboarding pipeline, and make sure every partner gets a smooth, high-quality start on Wolt. The team is experienced and established, and it's ready for a leader who can raise the bar on speed, quality and process, while being its biggest advocate.
What you’ll be doing
You'll be responsible for how quickly and how well German merchants are onboarded onto Wolt. That means leading the people, owning the pipeline, and keeping a close eye on the numbers. You'll build a solid understanding of the full onboarding landscape, including POS integrations, gear workflows, commission changes and offboarding. You'll also be the go-to person when things get stuck.
Day-to-day in this role you’ll:
Lead, coach and develop a team of 12 FTE onboarding specialists, support them daily, and spot knowledge gaps and training needs.
Own the onboarding pipeline so it always reflects reality. New venues are assigned the same day, follow-ups and on-hold reasons stay up to date, and stalled cases get escalated or offboarded instead of left open.
Track the team's key onboarding KPIs, such as time to onboard and new live venues, so you always know where the team stands and can flag deviations early.
Work with Sales, Account Management, Product and the Onboarding Operations team in Germany to escalate blockers early and improve how we onboard.
Keep data quality high by validating issues yourself before escalating, sharing bug reports daily, and making sure partner information is accurate and complete.
Plan team capacity ahead of holidays, business trips and short weeks so no partner is ever left without an owner.
Our humble expectations
You have at least 2 years of experience leading a team of 8 or more people, including setting clear performance expectations and following up on them.
You have 3+ years of experience in operations in a fast-paced environment such as a marketplace, e-commerce or a shared service center.
You're fluent in both German and English, written and spoken, because you'll work daily with German partners and stakeholders.
You're comfortable working with data and use KPIs and dashboards to understand performance and make decisions.
You're structured and detail-oriented, and you keep pipelines, timelines and data accurate without being chased.
You take ownership, spot opportunities to improve processes, and drive changes independently.
What we offer
A key leadership role shaping how merchants in one of Wolt's biggest markets join the platform.
A team that's already up and running, so you can focus on raising the bar rather than starting from scratch.
Close collaboration with teams across Germany and Budapest, plus visibility across Sales, Account Management and Product.
Career growth opportunities in a fast-growing company, backed by comprehensive internal training.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Brussels, Belgium
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Marketing Intern
About the role
At Deliveroo Belgium, our marketing team is evolving, and with it, the opportunity for a curious and enthusiastic intern to grow alongside us.
We are looking for a
flexible, eager-to-learn Marketing Intern
who will play a key role in
frontline marketing operations
.
This internship is designed for someone who may not yet have a fully defined skillset, but who is excited to understand how a fast-growing business operates. We’ll be there to share our knowledge, guide you, and help you develop strong
business acumen
with
real impact
from day one.
What you’ll do
Frontline Marketing Operations (core responsibility)
Support the day-to-day execution of marketing campaigns, helping ensure initiatives are launched accurately and on time
Support the localisation and adaptation of marketing content and assets for the Belgian market, including centrally led initiatives
Provide operational support for CRM campaigns and assets, helping prepare, localise, review, and coordinate customer communications across relevant channels
Manage and push live in-app messaging
Coordinate marketing assets and copy across English, French, and Dutch, ensuring content is locally relevant and consistent
Perform quality checks on campaign assets, copy, links, and placements before launch
Act as a key operational link between ideas, content, tools, and execution
Exposure to Marketing Strategy & Business Thinking
Work closely with the Merchant Marketing team and wider marketing stakeholders on various initiatives as the team’s scope evolves
Support the preparation of presentations, campaign materials, and updates for internal stakeholders
Gain exposure to how marketing initiatives connect to broader commercial and business objectives
Help identify opportunities to improve and streamline recurring marketing processes
Learning & Growth
Gain hands-on exposure to how a country-level team thinks about growth, customers, merchants, and performance
Learn how to structure problems, prioritize work, and translate ideas into action
Develop practical experience with CRM, localisation, campaign execution, and marketing operations
Progressively take on more ownership and responsibility as your confidence and understanding grow
Who we’re looking for
We’re not looking for a “perfect” profile, we’re looking for
potential
.
You might be a great fit if you are:
Curious, proactive, and motivated to learn quickly
Comfortable asking questions and open to feedback
Organized and reliable, with a strong eye for detail
Comfortable working with content and checking that the small details are right
Able to adapt in a fast-moving environment where priorities and projects can evolve
Happy to combine creative marketing tasks with hands-on operational execution
Requirements
Currently studying towards a Bachelor’s or Master’s degree in Belgium (e.g. business, economics, marketing, communications, or similar)
Available for a
6-month internship
, with potential extension up to 12 months
Comfortable working in
English, French, and Dutch
Basic familiarity with tools such as Google Sheets and presentation software is helpful
Previous experience with CRM or marketing tools is a plus, but not required — we’ll help you learn
What you’ll gain
A
hands-on, high-exposure internship
in a fast-growing international company
Practical experience across marketing operations, CRM, localisation, and campaign execution
A steep learning curve with tangible impact on the business
Exposure to both the operational and strategic sides of marketing
A vibrant and friendly office environment in Brussels
Opportunities for both personal and professional development
And yes, great food 🍕
About Deliveroo
Deliveroo is on a mission to transform the way people experience food. We combine operational excellence with bold thinking, moving fast while staying detail-oriented. Every day brings new challenges and opportunities to grow, and we’re looking for people who want to grow with us.
This internship is an ideal starting point for students who want to
learn by doing
, understand how marketing and strategy work in practice, and make a meaningful contribution early in their career.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.
Protective Services Agent
London, United Kingdom - Deliveroo
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Global Safety and Security team protects our people, property, operations, and reputation across more than 40 countries.
We're looking for a Protective Services Agent to join our team. This is an office-based role in London, with up to 25% travel, mainly across the UK and Western Europe. You'll deliver protective operations for the people we protect in the UK and our international markets, working to established standards with direction from the Senior Protective Services Agent and the Protective Services Manager.
What You'll Be Doing
You'll join the Protective Services function within Global Safety and Security, running daily movements in London and supporting advances and international operations as part of the detail. Here's what your day-to-day might look like:
Run protective movements,
independently in London and as a member of the detail on advances and international trips, from planning through to recovery.
Put intelligence to work
by taking Protective Intelligence briefings into every movement, applying the changes they call for, and escalating new information quickly.
Support risk and vulnerability assessments
with site surveys, photos, and field notes for residences, venues, and travel programmes.
Work with our in-country network
of vetted security providers, drivers, venues, and local partners, and report performance issues.
Support crisis response,
carrying out emergency action plans, taking part in drills, and capturing lessons in after-action reports.
Earn trust and keep friction low
by building relationships with the people we protect and their teams, so protection is something they rely on rather than tolerate.
What You'll Need to Thrive
Essential
Two to four years in protective, security, military, police, or other high-trust service operations,
ideally including protective movements.
Sound judgement when the plan changes,
with the discipline to follow procedure and the sense to know when to adapt or escalate.
Reliable delivery and discretion,
with clear handovers, follow-through without chasing, and absolute care with sensitive information.
Coachability,
taking direction and correction in the field and turning feedback into better performance.
A current SIA Close Protection licence, first-aid certificate (FREC 3 or equivalent), and full UK driving licence with a clean record.
Existing right to work in the UK is required; we are unable to offer visa sponsorship for this role.
Availability
to travel up to 25% of the time, sometimes at short notice, and to work extended and after-hours during active operations.
Nice to Have
International operations experience, hostile environment awareness training (HEAT), and medical evacuation familiarity.
Working knowledge of surveillance, access control, alarm monitoring, and residential security technology.
A degree or equivalent professional experience.
What the Work Involves
This role is active and operational. It includes extended time on your feet and in vehicles, carrying equipment, driving in busy or poor conditions, working outdoors in varied weather, and irregular hours including nights, weekends, and travel across time zones. We are happy to discuss reasonable adjustments with any candidate at any stage of the process.
Why Join Us?
At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving. Working here you can expect to:
🔧 Make a visible impact every day.
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment.
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role.
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture.
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine. Find out more about how we hire at careers.deliveroo.co.uk/how-we-hire.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application.
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more at careersatdoordash.com/recruitment-scam-awareness.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Head of Partnerships
for the EU/UK region. This person reports to the VP of Sales and is responsible for driving revenue growth from the partner channel.
What You Will Be Doing:
Lead the EU/UK partnership team (currently five Partner Managers) to deliver revenue targets and achieve assigned KPIs
In alignment with the division leadership, develop and execute the regional partnerships strategy
Personally identify & win new partner mandates - both reseller and referral partners (with a heavy emphasis on resellers); responsibility includes cold outreach & event/panel participation
Drive growth and collaboration with existing partners across the region including partner reactivation, enablement, sales & marketing activities
Work with incoming partnership requests from the EU/UK (full partner lifecycle management from initial qualification, through signature, growth and support
Lead & coach the team to ensure repeatable, scalable growth and performance at the individual level
Provide periodic management reporting to wider team, regional VP, CRO and C-level
Participate in the development & improvement of the internal processes working closely with internal stakeholders
About You:
A minimum of five years of team leadership experience
Proven experience in partnership management, sales, or business development, with a focus on the EU/UK region
Excellent networking skills
Strong experience working with partners & alliance sales in IT (SaaS)
Domain expertise in BaaS, embedded finance & Web3 is a strong bonus
A hands-on leadership style, regularly leading from the front on major opportunities
An excellent coach & deal strategist
Strong track record of managing reseller and referral sales channels
Proficiency in cold sales
UK-based (mandatory); preference on London
Willing to work 2 days per week in the London office, attend regular face to face events & meetings; monthly European travel.
Cover letter required:
Tell us a little about why this role caught your attention, what experience or knowledge you’d bring to the team, and why you think it could be a good fit. We’d love to hear your own thoughts, so please make it personal and tailored to the role rather than relying on AI (we can tell :) ).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Team interview-> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Pourquoi Deliveroo ?
Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent.
Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre!
Descriptif du poste :
En tant que
Account Manager – Paris
, vous serez responsable du succès de votre portefeuille de comptes stratégiques, afin de mettre en place les outils les plus pertinents pour nos utilisateurs. Vous reporterez directement au Client Partner en place.
Vos principales missions :
Gérer un portefeuille de restaurants clés dans des secteurs matures, nécessitant une réelle expertise et une attention particulière.
Créer un partenariat privilégié et durable en apportant votre expertise Food Tech, en tant qu’expert(e) de votre zone/ville.
Optimiser la rentabilité de votre portefeuille et proposer un accompagnement personnalisé, construit sur le long terme avec l’appui de la data.
Soyez un expert de votre zone et assurer le rayonnement de Deliveroo grâce à une vision 360 : account management, sales, marketing, opérations.
Analyser la performance de votre portefeuille et prendre les mesures adéquates. Faire des recommandations directes au Client Partner, faire preuve d’agilité et d’ouverture à la nouveauté. Deliveroo est une entreprise en mouvement, avec des outils et options à déployer à un rythme soutenu.
Suggérer et mettre en œuvre des campagnes marketing et promotionnelles adaptées à votre portefeuille.
Suivre de près les opérations pour optimiser l’expérience à la fois des restaurants partenaires et des clients.
Votre expérience et vos qualités :
2 à 3 ans d’expérience minimum sur un poste similaire.
Capacité à négocier, anticiper des discussions commerciales, entreprendre les actions nécessaires pour maintenir un portefeuille de qualité (discussions contractuelles, négociation d’outils commerciaux, etc.) et atteindre les objectifs (OKRs).
Capacités d’analyse data afin d’y tirer des axes de croissance nécessaires au développement de vos comptes.
Capacité à garder le contrôle de son portefeuille Partenaires, à observer les tendances du marché et à fournir des retours en temps réel à ses partenaires et à son manager.
Expertise terrain : proche de vos partenaires, vous êtes capable d’assurer une veille concurrentielle qualitative sur votre portefeuille et votre secteur.
Capacité à convaincre et à influencer vos partenaires pour atteindre les objectifs fixés, tout en respectant les valeurs de Deliveroo.
Proactivité et capacité à tirer des conclusions des résultats de vos actions pour faire des recommandations pertinentes aux partenaires.
Compréhension et appropriation rapide des objectifs à atteindre, avec autonomie et détermination.
Capacité à mettre en place des actions personnalisées et cohérentes avec les besoins des partenaires et les directives managériales.
Capacité à identifier, comprendre et analyser les données de performance commerciale et opérationnelle sur l’ensemble de votre portefeuille dans une logique d’excellence de service.
Maîtrise de l’anglais (écrit/parlé) pour défendre un point de vue et communiquer efficacement.
Capacité à construire des relations commerciales durables afin de faire de Deliveroo la référence de la “food” aux yeux de nos partenaires.
Environnement de travail & avantages
Chez Deliveroo, nous savons que les employés sont au cœur de l'entreprise et nous accordons une grande importance à leur bien-être. Les avantages varient d'un pays à l'autre, mais nous proposons du télétravail hybride, ainsi que de nombreux avantages dans des domaines tels que la santé, le bien-être, les congés parentaux, la retraite ainsi que des congés pour soutenir une œuvre de bienfaisance de votre choix. Les avantages sont propres à chaque pays. Pour plus d'informations, veuillez vous adresser à la personne chargée du recrutement pour ce poste.
Diversité
Nous sommes convaincus qu'un excellent environnement de travail est celui qui reflète le monde dans lequel nous vivons dans toute sa diversité. Nous ne portons aucun jugement sur ce qui fait de vous la personne que vous êtes - que ce soit votre genre, votre race, votre sexualité, votre religion ou même une aversion secrète pour la coriandre!
À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe that by creating interactions that are effective, empathetic, and highly personalized, our merchants, couriers, and consumers will continue to choose us as we empower local economies around the world.
As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale while preserving the unique needs of local markets.
About the Role
We're looking for an experienced product leader to lead one of the most strategic product areas within Customer Experience.
This is a truly global role with responsibility across DoorDash, Wolt, and Deliveroo. You'll lead a team of Product Managers responsible for building the products that power our global Customer Experience organization, enabling millions of interactions across dozens of countries every year.
As AI rapidly changes how customer experiences are delivered, you'll define how intelligent automation, rich context, and human expertise come together to create faster, more personalized, and more effective outcomes. Your team will build the products that capture the right information, surface the right insights, and continuously improve through intelligent feedback loops.
A core part of this role is understanding the unique needs of local markets and translating them into globally scalable products. You'll work closely with regional teams to uncover operational, cultural, and language nuances, then build shared capabilities that deliver a consistent global experience while remaining flexible enough to meet local needs.
Working closely with Engineering, Applied AI, Design, Data Science, and Operations, you'll define the long-term strategy for this product area and help shape the future of Customer Experience across DoorDash, Wolt, and Deliveroo.
What You’ll Be Doing
Define the long-term vision and strategy for a critical product area within Customer Experience across DoorDash, Wolt, and Deliveroo.
Lead, coach, and develop a team of Product Managers, fostering a high-performing product organization.
Shape how AI and human expertise come together to deliver faster, smarter, and more effective customer experiences.
Build products that leverage rich customer and operational context to enable better decisions and more personalized experiences.
Create intelligent feedback loops that continuously improve product quality, operational efficiency, and customer outcomes.
Partner with regional teams around the world to understand local market needs and translate them into globally scalable solutions.
Work closely with Engineering, Applied AI, Design, Data Science, and Operations to bring innovative products to life.
Communicate product vision, strategy, and business impact to senior leadership.
Requirements
You have 7+ years of Product Management experience building impactful products.
You have 2-3+ years of experience managing and developing Product Managers.
You have experience building products that leverage AI or machine learning to solve meaningful user problems.
You have a strong track record of defining product vision, strategy, and roadmaps that deliver measurable business impact.
You have experience leading highly cross-functional initiatives across Engineering, Design, Data Science, and Operations.
You are equally comfortable thinking strategically and diving deep into execution.
You are an exceptional communicator with experience influencing senior leaders and driving alignment across organizations.
You have empathy for the users you build for and a passion for creating products that improve customer experiences at global scale.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
We are hiring an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Ops. This is a hands-on individual contributor role with real ownership. You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.
You'll act like a product manager, sitting at the intersection of Operations, Engineering, and our frontline teams. You’ll partner closely with Ops leadership to set priorities, then turn them into results: refining the systems we already have, introducing new tools where they’re needed, and making sure our stack scales with the business.
This is not a AI/MI engineer or developer role. You won’t be writing production code. If your background is primarily software development, this role probably isn’t the right fit.
WHAT YOU’LL DO
- Own the roadmap for Ops tooling: gather needs from Ops leadership and frontline teams, prioritize based on impact, and make clear trade-offs.
- Design and improve workflows and automations across our support platform, AI tools, and internal systems, configuring them yourself where it makes sense.
- Partner with engineers and developers to scope requirements, write technical specs, and prioritize tooling work that matters most to Ops.
- Execute against high-priority tooling and automation initiatives across the operational stack.
- Translate defined problems into practical, well-scoped technical solutions
- Identify gaps or inefficiencies in current tooling and proactively address them
- Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
- Contribute to ongoing improvements in how our systems connect and operate together
WHAT WE’RE LOOKING FOR
- Product thinking: You’ve owned a tool, process, or internal product end to end, from defining the problem to measuring the result.
- Technical Fluency - You’re comfortable working with APIs, integrations, and automation tooling. You can build and debug independently and hold your own in technical conversations with engineers.
- Execution Discipline - You take defined problems and drive them through to completion. You manage multiple priorities effectively and maintain a high bar for quality and reliability.
- Systems Thinking - You understand how tools, workflows, and dependencies connect. You look for ways to improve how systems operate together, not just individual components.
- Problem Solving - You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
- Ownership Mindset - You take responsibility for delivering high-quality work and improving the team’s day-to-day operations through better tooling and processes.
NICE TO HAVE
- Experience working with support platforms such as Zendesk
- Familiarity with AI-driven tools and automation workflows
- Background in Ops, Support, or CX environments
- Experience working with evolving or fragmented tooling stacks
HIRING PROCESS
- Application
- Interview with Head of Core Services
- Interview with Head of Operations
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Canada); Remote (UK); Remote (EU); Remote (Ireland)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
We are hiring an Applied AI Strategy & Ops Lead to own and evolve our internal tooling ecosystem across Ops. This is a hands-on individual contributor role with real ownership. You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.
You'll sit at the intersection of Operations and Engineering, acting as the technical voice of Ops and partner closely with team leadership to execute against defined priorities, refine existing systems, and introduce new tooling where needed ensuring our stack continues to scale effectively with the business.
WHAT YOU’LL DO
- Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency
- Execute against high-priority tooling and automation initiatives across the operational stack.
- Partner with engineers and developers to scope requirements, write technical specs, and prioritize tooling work that matters most to Ops.
- Improve systems across multiple tools, including support platforms and AI-driven solutions
- Translate defined problems into practical, well-scoped technical solutions
- Identify gaps or inefficiencies in current tooling and proactively address them
- Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production
- Contribute to ongoing improvements in how our systems connect and operate together
WHAT WE’RE LOOKING FOR
- Technical Fluency - You’re comfortable working with APIs, integrations, and automation tooling. You can build and debug independently and hold your own in technical conversations with engineers.
- Execution Discipline - You take defined problems and drive them through to completion. You manage multiple priorities effectively and maintain a high bar for quality and reliability.
- Systems Thinking - You understand how tools, workflows, and dependencies connect. You look for ways to improve how systems operate together, not just individual components.
- Problem Solving - You can take loosely defined or scoped problems and translate them into practical, well-structured solutions.
- Ownership Mindset - You take responsibility for delivering high-quality work and improving the team’s day-to-day operations through better tooling and processes.
NICE TO HAVE
- Experience working with support platforms such as Zendesk
- Familiarity with AI-driven tools and automation workflows
- Background in Ops, Support, or CX environments
- Experience working with evolving or fragmented tooling stacks
HIRING PROCESS
- Application
- Interview with Head of Core Services
- Interview with Head of Operations
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Greenwich, Connecticut, United States
About the Role
iCapital is looking to hire an Internal Wholesale Associate to join the Alternative Distribution team. The ideal candidate will work with new and existing advisors throughout the lifecycle of the alternative investment. You'll partner with External Wholesalers and own advisor relationships actively prospecting, educating, and closing new business while deepening engagement with existing clients. You'll be the connective tissue between financial advisors and iCapital's full ecosystem, driving platform adoption and revenue growth across our alternatives marketplace.
Responsibilities
Build pipeline and drive revenue — proactively prospect and activate new financial advisors, delivering a compelling iCapital value proposition that converts interest into investment activity.
Lead go-to-market campaigns — spearhead outreach around new product launches, conferences, and thought leadership content to generate qualified engagement and accelerate the sales cycle.
Be a trusted alternatives expert — continuously deepen your knowledge of alternative investment products so you can consult advisors with confidence and credibility at every stage of the deal.
Drive CRM discipline — maintain sharp Salesforce records and advisor profiles that fuel smarter targeting and stronger team performance across the firm.
Manage and grow referral revenue — identify and route high-potential opportunities to the iCapital Structured Investments, Architect, and Client Solutions teams.
Act as the main point of contact and problem solver for advisors regarding investment creation and servicing.
Qualifications
Bachelor’s degree in a related field
2+ years of outbound sales experience — you know how to pick up the phone, build rapport fast, and move prospects through a funnel
Background in investment or financial services; familiarity with alternatives is a strong plus
Strong command of Salesforce, PowerPoint, Excel, and Word; Tableau or BI tools a bonus
Exceptional communication skills, sharp critical thinking, and the ability to juggle multiple priorities without dropping the ball
FINRA SIE, Series 7 and Series 63 licenses.
Chartered Alternative Investment Analyst (CAIA) certification preferred or attainment within 2 years of hiring date
Benefits
The base salary range for this role is $95,000 to $105,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Tbilisi, Georgia
Workplace: remote
At Infomediji, we are building the next generation of Spatial Media: a new way people experience video through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is a leading immersive streaming platform serving millions of users globally. Content creators and partners are central to this ecosystem, and we are looking for a Product Manager to make their experience simpler, clearer, and more scalable.
If you enjoy turning complex operational and technical workflows into products people genuinely enjoy using, this role is for you.
The Role
We are looking for a Product Engineer - Content Team to own the product experience for our content partners across our streaming platform.
This is a product and engineering-facing role. You will work closely with Content Partnerships, Marketing, Design, and Backend Engineering to identify friction, define the right solutions, and deliver high-impact improvements.
What You Will Do
Own and improve the end-to-end product experience for content partners, creators, and studios
Map and optimise key partner workflows, including partner applications, onboarding, content submission, publishing, status tracking, and related processes
Turn partner feedback, operational pain points, and business needs into clear product problems and prioritised solutions
Independently implement selected solutions, such as internal tools, workflow automations, integrations, prototypes, or partner-facing improvements
Work closely with Backend Engineering to define scalable systems, workflows, integrations, and self-service tools
Partner with Content and Marketing to improve partner acquisition, activation, engagement, and retention
Define product requirements, success metrics, user stories, and delivery priorities
Lead product discovery and validate opportunities through qualitative feedback, data, and market research
Own the roadmap for content-partner-facing initiatives from discovery through delivery and iteration
What We Are Looking For
Hands-on software engineering experience delivering and maintaining production applications or features
Experience working with backend services, APIs, databases, and third-party integrations
Product judgement: you can clarify an ambiguous request, identify the underlying problem, and decide what is worth building
Ability to take a solution from an initial idea through technical design, implementation, testing, and release
Experience turning complex operational processes into usable tools and workflows
Confidence working directly with users and business stakeholders to gather context, challenge assumptions, and explain technical trade-offs
Ability to investigate problems independently and collaborate effectively with Backend Engineering
High ownership, structured thinking, and comfort working with evolving requirements
Practical judgement around AI: you can identify where it adds value and evaluate the quality of its output
Fluency in English and Russian
Bonus Points
Experience with video, streaming, creator, affiliate, marketplace, or platform products
Hiring Process
HR screening (30 min)
Team Interview (1 hour)
Case Task (2-4 hours)
CEO Interview (45 min)
💼
Explore our hiring process
What We Offer
Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
headManchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
leadBruxelles, Belgium; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Dublin, Ireland; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
leadBudapest, Hungary
СтажёрBrussels, Belgium; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
It includes extended time on your feet and in vehicles, carrying equipment, driving in busy or poor conditions, working outdoors in varied weather, and irregular hours including nights, weekends, and travel across time zones; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
headLondon, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
Paris, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
headWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief