Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices.
⭐️ THE ACCOUNT EXECUTIVE (SMALL BUSINESSES) JOB
YOUR MISSION
Join our Small Businesses team targeting companies with 10-30 employees across tech, consulting, and business services, the market segment where Alan has the strongest product-market fit and brand recognition. You'll work in a high-velocity environment with strong conversion rates, and the opportunity to make an immediate impact on hundreds of growing French companies.
WHAT YOU'LL OWN
- Full sales cycle: From prospection to closing
- Strategic relationships: Drive deals and manage key customer relationships
- Education & demos: Deliver inspiring product demonstrations and guide stakeholders through the evaluation process
THE ALAN WAY OF SELLING
We've developed the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas:
- Smart: Leverage precise messaging and materials to educate and inspire
- Soft: Create tailored, high-touch strategies for each prospect
- Experience: Deliver a seamless journey that reflects Alan's customer-first approach
BEYOND SALES
As an Alan team member, you'll:
- Shape our product evolution
- Contribute to improving our methods and strategy
- Participate in growth initiatives
- Be part of a collaborative team that thinks big
Join us in revolutionizing healthcare through technology and human connection 🌟
Meet Estelle Berdugo https://www.linkedin.com/in/estelle-b-761aa616b/ one of our Account Executives.
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for the Small Businesses Team at Alan if you:
- Have at least 3 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role;
- Have full working proficiency in French (C2 and above) and an advanced level in English.
- Are highly organized with exceptional follow-up skills;
- Have empathy and are passionate about understanding and solving prospects' problems;
- Can influence through persuasion, negotiation, and consensus-building;
- Have a deep understanding of value drivers in recurring revenue business models;
- Have a great attitude and ability to collaborate in a small team;
- Are eager to learn fast and make an impact from day 1;
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the B1-C0 level range https://alan.com/en/careers/a/salary-equity.
If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Ta' Xbiex, Malta
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
Role Overview
We are seeking a
Legal Counsel
to join our growing legal and compliance function in Malta. This role offers an exciting opportunity for a proactive, detail-oriented, and business-minded professional to manage a wide range of legal matters, including contract management, corporate governance, compliance, and data protection.
You will act as a trusted advisor to management and internal teams, ensuring that the group’s operations align with applicable legislation, internal policies, and regulatory expectations.
Key Responsibilities
1. Contract Management
Draft, review, and negotiate agreements with external counterparties (suppliers, partners, financial institutions, IT vendors, marketing agencies, etc.) for Colibrix group companies in Malta.
Ensure contractual terms comply with applicable laws, internal policies, and company interests.
Manage the document execution process via
DocuSign
or other e-signature tools (agreements, board resolutions, internal approvals).
Review and update company
Terms & Conditions
, client agreements, and other onboarding-related documentation.
Support the
Client Relations
and
Compliance
teams with legal input on AML/KYC and regulatory matters.
2. Corporate Governance
Prepare and maintain corporate records, including
board and shareholder resolutions, articles of association, registers of directors/shareholders
, and meeting minutes.
Draft and coordinate internal policies and procedures, maintaining a centralised register and archive.
Collaborate with corporate secretaries to update legal databases, contract registers, and correspondence archives.
Ensure proper management, confidentiality, and secure storage of corporate documentation.
3. Compliance and Data Protection
Act as the
Data Protection Officer (DPO)
, maintaining privacy policies, GDPR procedures, and internal training programmes.
Support the Compliance team in interpreting new regulations and updating internal policies accordingly.
Provide legal support for internal risk management, memos, and procedural documentation.
4. Internal Legal Support
Review and advise on internal documentation such as
employment agreements, service contracts
, and intercompany agreements.
Provide guidance to internal teams on matters of
corporate governance, data protection, IP rights, and employment law
.
Assist in coordinating
audits, inspections, and regulatory requests
, ensuring accuracy and compliance.
5. Legislative Monitoring and External Liaison
Monitor and analyse legal and regulatory developments relevant to the Group’s operations.
Coordinate with
external law firms
and consultants on complex legal and regulatory issues.
Requirements
Degree in Law; qualification to practice in an EU jurisdiction preferred.
3–5+ years of experience in a corporate or in-house legal role, ideally in financial services, payments, or technology.
Strong understanding of
contract law, corporate governance, GDPR, and compliance frameworks
.
Excellent English communication skills (written and verbal).
High attention to detail, analytical mindset, and ability to work independently.
What We Offer
Opportunity to shape the future of fintech solutions within a growing international company.
Collaborative and transparent team culture that values your expertise and ideas.
Continuous professional growth and development opportunities.
Competitive compensation and benefits package.
Hybrid work flexibility and a modern, dynamic work environment in Malta.
*Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices.
⭐️ THE ACCOUNT EXECUTIVE (SMALL BUSINESSES) JOB
YOUR MISSION
Join our Small Businesses team targeting companies with 10-30 employees across tech, consulting, and business services, the market segment where Alan has the strongest product-market fit and brand recognition. You'll work in a high-velocity environment with strong conversion rates, and the opportunity to make an immediate impact on hundreds of growing French companies.
WHAT YOU'LL OWN
- Full sales cycle: From prospection to closing
- Strategic relationships: Drive deals and manage key customer relationships
- Education & demos: Deliver inspiring product demonstrations and guide stakeholders through the evaluation process
THE ALAN WAY OF SELLING
We've developed the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas:
- Smart: Leverage precise messaging and materials to educate and inspire
- Soft: Create tailored, high-touch strategies for each prospect
- Experience: Deliver a seamless journey that reflects Alan's customer-first approach
BEYOND SALES
As an Alan team member, you'll:
- Shape our product evolution
- Contribute to improving our methods and strategy
- Participate in growth initiatives
- Be part of a collaborative team that thinks big
Join us in revolutionizing healthcare through technology and human connection 🌟
Meet Estelle Berdugo https://www.linkedin.com/in/estelle-b-761aa616b/ one of our Account Executives.
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for the Small Businesses Team at Alan if you:
- Have at least 3 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role;
- Have full working proficiency in French (C2 and above) and an advanced level in English.
- Are highly organized with exceptional follow-up skills;
- Have empathy and are passionate about understanding and solving prospects' problems;
- Can influence through persuasion, negotiation, and consensus-building;
- Have a deep understanding of value drivers in recurring revenue business models;
- Have a great attitude and ability to collaborate in a small team;
- Are eager to learn fast and make an impact from day 1;
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the B1-C0 level range https://alan.com/en/careers/a/salary-equity.
If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Seoul, South Korea
We are growing! We are currently looking to hire a
Country Manager South Korea - Luxury Customer Experience
for our Seoul office.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impacts.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
Role Overview:
As Country Manager for South Korea, you will be the senior local leader and will hold full accountability for the country’s P&L, commercial growth, client satisfaction, team performance, operational execution, and the quality and profitability of locally delivered projects.
Reporting to our CXG Chief Customer Officer, you will act as the main point of contact for all local matters and will have authority over a team of five people.
This is a hands-on leadership role. You will be expected to work closely with clients, local teams and our global teams, personally drive business development, make day-to-day operational decisions, and intervene directly when commercial or delivery performance requires support.
You will lead the South Korea team across Customer Success and Operations (in partnership with the Chief of Operational Excellence), ensuring clear priorities, effective collaboration, appropriate resourcing, and consistent execution.
What you will be doing:
1. Country Leadership, Team Management and Accountability
Lead the South Korea team with energy, clarity, empathy, and a strong sense of ownership.
Set clear responsibilities and decision-making authority across the local organization, while remaining close enough to the business to identify issues early and remove obstacles quickly.
Manage, coach, empower, and hold local team members accountable for their scope of work, and promote a consultative, solution-oriented and commercially proactive mindset.
Set clear individual and collective objectives, with a particular focus on client growth, project quality, operational excellence, profitability, and execution discipline.
Make timely resource and staffing decisions based on project requirements, commercial priorities, delivery risk, and the financial performance of the market.
Foster a positive, inclusive, collaborative, and performance-driven culture across the local team.
Ensure the South Korea team operates in full alignment with CXG’s global policies, processes, methodologies, quality standards, and ethical expectations.
2. Business Performance, P&L and Market Development
Define and execute the South Korea business plan in line with CXG’s regional and global strategy and the specific characteristics of the local market.
Own the full P&L of the South Korea business, with clear accountability for revenue, gross margin, operating expenses, cash collection, forecasting, and overall profitability.
Personally lead an ambitious and hands-on business development strategy, actively originating, pursuing, and converting new business opportunities rather than relying primarily on regionally or globally generated leads.
Develop and maintain a strong network of senior decision-makers in South Korea and establish CXG as a trusted strategic partner to both Korean and international brands.
Activate and expand local opportunities with international brands for which CXG already holds regional or global relationships, building the local trust and executive engagement required to generate additional business.
Identify and win new logos, including Korean premium and luxury brands, international brands operating in South Korea, and companies within CXG’s priority industries.
Develop CXG’s presence in priority sectors in South Korea, including luxury and premium retail, automotive, hospitality, and other relevant client ecosystems.
Build a healthy and diversified pipeline combining growth from existing accounts, new logos, new solutions, cross-practice opportunities, and multi-year engagements.
Balance short-term revenue generation with the development of sustainable, profitable client relationships and a strong long-term position for CXG in South Korea.
Establish clear local ownership of business development, ensuring that Customer Success Managers proactively generate qualified opportunities and expand their accounts.
Set and monitor clear commercial objectives and performance indicators for the local team, with named ownership and disciplined follow-up for each opportunity.
Track market performance and provide clear, consistent reporting to the Chief Customer Officer and other relevant global stakeholders.
Lead the annual budgeting and regular reforecasting processes, take corrective action when results deviate from plan, and ensure financial decisions support both growth and profitability.
Maintain a disciplined and transparent pipeline, with reliable forecasting, clear ownership of opportunities, realistic probabilities, and consistent follow-up through to conversion.
3. Project Delivery and Quality
Own the quality, timeliness, scope, and profitability of all locally delivered projects, ensuring that commitments made to clients are realistic and consistently met.
Oversee delivery governance, including project reviews, resource planning, quality controls, margin monitoring, risk identification, and clear escalation paths.
Review the performance of key or at-risk projects, challenge delivery plans when required, and intervene directly to resolve issues affecting quality, deadlines, client satisfaction, or profitability.
Act as the senior local escalation point for clients and ensure that concerns are addressed quickly, transparently, and with clear ownership.
Guide the team in designing impactful client solutions by leveraging CXG’s full range of practices, methodologies, data, and expertise.
Ensure that Customer Experience Evaluation and other measurement solutions provide a strong foundation for client relationships while systematically identifying opportunities to broaden and deepen those relationships.
Ensure that proposals and client conversations clearly articulate CXG’s differentiation: deep luxury and premium expertise, a global delivery model, proprietary experience data and benchmarks, an integrated view of customer and employee experience, and in-house teams in each market.
Promote CXG’s thought leadership, reputation, and visibility in the South Korean market.
Deliver impactful client presentations and ensure the team communicates with clear content, a confident and professional presence, and an engaging tone of voice.
4. Operational Governance and Office Management
Coordinate closely with regional and global Operations teams to ensure operational excellence, appropriate capacity, and effective development and engagement of the local evaluator community.
Oversee the overall management of the South Korea office and key administrative processes, including receivables, supplier and vendor coordination, office maintenance, and the timely payment of local bills and services.
Lead local workforce planning and support recruitment, onboarding, performance management, and succession needs to build the capabilities required by the business.
Requirements
What will you bring along:
Master’s degree or equivalent experience in Business Administration, Management, Marketing, or a related field.
Minimum 12 years of experience in consulting, customer experience, market research, retail, marketing, or sales, including significant responsibility for a local market, business unit, or client-facing operation.
Fluency in Korean and English, with the ability to influence senior stakeholders and lead complex client conversations in both languages.
Demonstrated accountability for a P&L, including revenue growth, margin management, budgeting, forecasting, cost control, and corrective action.
A strong track record of personally originating, developing, and winning new B2B business in South Korea, supported by a relevant network of senior local decision-makers.
Proven experience leading multidisciplinary teams and maintaining high standards of client service, project delivery, quality, and operational execution.
Deep understanding of the premium and luxury market and the business dynamics shaping client priorities.
Strong knowledge of the South Korean market, business culture, and local client expectations.
An established network within the luxury, premium retail, automotive, hospitality, consulting, or other relevant B2B sectors in South Korea.
Proven success in performance management, strategic planning, and hands-on execution.
Strong financial, commercial, operational, and strategic acumen.
A hands-on, resilient, and entrepreneurial leadership style, with the ability and willingness to move between strategy, sales, client management, project oversight, and operational problem-solving.
Effective and polished presentation skills, with a persuasive, diplomatic, and engaging communication style.
A strong consulting mindset, sound judgement, and the ability to make decisions and remain accountable for their commercial, operational, and people impact.
Why join us?
This is a strong opportunity for a driven and business-savvy leader to take full ownership of a country operation while remaining close to clients, teams, projects, and the market.
At CXG, you will be part of a global, multicultural, and mission-driven team. You’ll take on meaningful projects, develop impactful solutions, and work alongside passionate professionals who believe in shaping better customer and employee experiences.
We would love to hear from you if you are looking for a role with autonomy, accountability, influence, and the opportunity to build sustainable growth in South Korea.
Location: Minsk; Tbilisi
Workplace: hybrid
National Retail Solutions (NRS), a wholly owned subsidiary of IDT Corporation, helps independent retailers compete with large chains and online merchants. Our point-of-sale systems, store management tools, consumer ordering apps, web storefronts, and loyalty programs serve nearly 40,000 stores across the United States.
We are fundamentally modernizing our AWS platform: infrastructure as code throughout, elastic capacity, strong security controls, comprehensive observability, and automated, controlled delivery. Join our talented team of DevOps engineers to shape the architecture, establish engineering standards, and drive incremental migrations while keeping production fully reliable.
An AI-first mindset and strong software engineering ability are essential. You are comfortable diving into unfamiliar repositories and following problems across application code, infrastructure, and production behavior.
We are looking for a high-performing engineer who sets a high bar, takes initiative, and sees difficult problems through. You uncover weaknesses, deliver measurable improvements, and take pride in building systems others can depend on. You hold yourself accountable for how your work performs in production.
What You Will Do
Build infrastructure as code. Manage infrastructure, networking, access controls, and supporting services through reusable, reviewed code. Enforce policies, detect configuration drift, and replace ad hoc changes with repeatable workflows and controlled emergency access.
Make compute elastic and efficient. Automate scaling and dynamic rightsizing, improve cost visibility, and partner with developers to remove constraints on scaling. Own the lifecycle of golden AWS images (AMIs), including building, scanning, patching, validation, and rollout.
Build and operate Docker workloads. Partner with developers to containerize suitable services. Standardize Dockerfiles, automate image builds and scanning, manage image lifecycles, and troubleshoot containers in production.
Implement security with SecOps. Translate policy into least-privilege IAM, tightly scoped security groups, network segmentation, account isolation, secure credentials and secrets, encryption, and access auditing.
Embed security into delivery. Own scanning platforms and pipeline integrations for code, dependencies, secrets, infrastructure, and images. Catch issues before merge wherever practical and enforce deployment gates. Coordinate vulnerability remediation, deadlines, and documented exceptions with SecOps and developers, owning infrastructure fixes.
Automate and control releases. Build CI/CD pipelines with appropriate approvals, policy checks, protected environments, traceable releases, and dependable rollback. Establish release standards with development teams and adopt progressive deployment approaches where useful.
Provide dependable environments. Automate provisioning and teardown of ephemeral environments and maintain staging, pre-production, and load-testing infrastructure. Support developer-owned load and performance tests through capacity analysis, infrastructure measurements, and tuning.
Make systems observable. Establish metrics, structured and centralized logs, traces, and dashboards. Build actionable alerts for failures, emerging trends, anomalies, and capacity risks across infrastructure and customer-facing transactions.
Apply AI to engineering and operations. Use assistants and agents with repositories, cloud APIs, and operational data to investigate issues, analyze trends, recommend improvements, and implement solutions. Review outputs critically and validate changes before rollout.
Improve reliability and recovery. Help define reliability targets, test restoration and recovery procedures, share on-call responsibility, and lead infrastructure-related investigations with developers and support teams. Turn incident findings into lasting improvements.
Build tooling and support platform adoption. Develop tested internal tools, services, APIs, and self-service capabilities. Maintain useful documentation, runbooks, and clear service ownership. Help teams migrate to the new platform and retire legacy infrastructure.
Location and Working Hours
This role is open to candidates based in Belarus or Georgia, with at least four hours of overlap with the business day in New York (US Eastern Time).
The role includes participation in a shared
on-call rotation
.
What You Bring
Experience: 5 or more years in DevOps, platform engineering, site reliability engineering, or software engineering, with meaningful ownership of production systems.
Software engineering: Demonstrated ability to design, write, review, test, and maintain code, with strong skills in a language such as Python, JavaScript, or Go, plus shell scripting. Previous experience in a software development role is a strong advantage.
AI-first approach: Demonstrated use of AI assistants and agents to deliver engineering and operational improvements. You can delegate substantial work to AI agents, critically evaluate their output, and independently validate results.
AWS: Strong production AWS experience across compute, Auto Scaling, load balancing, networking, IAM, and managed databases.
IaC: Strong infrastructure-as-code experience with tools such as Terraform, CloudFormation, or Pulumi, including bringing existing infrastructure under consistent, version-controlled management.
Docker: Strong hands-on experience with Dockerfiles, multi-stage builds, image optimization, container networking, configuration and secrets handling, and runtime troubleshooting.
Golden images: Experience building and maintaining golden AWS images (AMIs), including automated configuration, patching, validation, and rollout.
CI/CD: Experience designing and maintaining pipelines with automated builds, security checks, deployment approvals, and reliable rollback.
Systems and troubleshooting: Strong Linux and networking fundamentals, with experience diagnosing production problems using metrics, logs, and traces.
Security: Hands-on experience implementing cloud access controls, integrating security scanning into development workflows, and remediating infrastructure vulnerabilities in partnership with security teams.
Databases and Data Stores: Experience supporting relational, document, and in-memory data stores—such as Amazon RDS, MongoDB, Redis, or similar technologies—with a focus on performance, reliability, and recovery.
Engineering judgment: Sound judgment about scaling, failure handling, security, performance, and cost.
Collaboration: Strong collaboration skills across software engineering, SecOps, QA, and support teams. You build productive working relationships, communicate tradeoffs clearly, and work through problems together. You make it easier for others to build, release, and operate software safely, and take shared responsibility for resolving issues across team boundaries.
Incident response: Experience handling production incidents, communicating clearly under pressure, and following through on corrective work.
Communication Skills: Strong written and spoken English. You explain complex technical issues clearly and coordinate effectively across teams in everyday work and during incidents.
We value depth of understanding over familiarity with every named tool. Software engineering ability, effective use of AI, and ownership of production outcomes are core requirements
Nice to Have:
Experience modernizing established platforms through incremental migrations
Container orchestration with ECS or Kubernetes
Analytics databases such as ClickHouse or streaming services such as Amazon Kinesis
High-volume, transaction-heavy systems
Developer self-service platforms or progressive delivery
Our benefits:
Remote b2b (Georgia) or hybrid / remote (Belarus) work opportunity!
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: APAC
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S, EMEA and APAC.
About the Role
We’re looking for a highly organized, proactive, and execution-driven Senior Event Manager to join Ondo Finance. This role will partner closely with the Marketing Events Lead to support the delivery of Ondo’s global event strategy, with big emphasis on APAC.
Reporting to the Marketing Events Lead, this role will play a key part in executing Ondo’s global event strategy, managing internal offsites and supporting high-impact external events, including industry conferences, partner activations, executive gatherings, and institutional events.
You’ll be responsible for managing multiple event workstreams from planning through execution, ensuring timelines, budgets, vendors, and deliverables are organized and on track. We're looking for someone who can operate independently, anticipate needs, proactively communicate updates, and take full ownership of assigned projects.
This role is ideal for someone who thrives in a fast-paced, global environment, has exceptional attention to detail, and enjoys building scalable processes that improve how events are planned and executed.
Target outcomes
Seamless delivery of internal offsites and external event activations, with high stakeholder satisfaction
Successful execution of Ondo’s global event strategy through reliable operational ownership and support
Consistent delivery of multiple concurrent event workstreams on time and within budget
Strong stakeholder confidence through proactive communication, accountability, and timely follow-through
High-quality attendee, speaker, and partner experiences across events
Scalable event operations supported by efficient processes, documentation, and technology
Responsibilities
Own end-to-end planning and execution of internal offsites including leadership, team, and company-wide, ensuring high-quality delivery
Manage assigned external event workstreams, including industry conferences, sponsorships, partner activations, VIP receptions, and institutional gatherings
Source venues, negotiate contracts, and manage relationships with hotels, production agencies, AV providers, caterers, and other vendors
Develop and maintain event timelines, project trackers, budgets, production schedules, run of show, and logistics documentation
Manage multiple concurrent projects, ensuring deadlines, deliverables, and stakeholder expectations are met
Proactively communicate project updates, identify potential risks or blockers, and recommend solutions before issues escalate
Oversee attendee registration, communications, travel coordination, accommodations, and overall guest experience
Manage event budgets, invoices, payment coordination, and post-event financial reconciliation
Coordinate speaker logistics, including onboarding, scheduling, travel, presentations, and onsite management
Manage sponsorship deliverables, branding requirements, and partner commitments
Collaborate cross-functionally with Marketing, Design, GTM, Leadership, Legal, Finance, and other internal teams
Coordinate with external agencies and production partners to ensure seamless event execution
Maintain accurate, centralized event documentation, trackers, vendor information, and post-event reporting
Lead post-event evaluations, including stakeholder feedback, key learnings, and recommendations to improve future events
Develop and refine event playbooks, templates, workflows, and operational processes to support a growing global events program
Identify opportunities to leverage technology, automation, and AI to streamline event planning, coordination, and reporting
Support onsite execution for domestic and international events as needed
Requirements
8+ years of experience in event management, production, or operations, with demonstrated ownership of complex corporate events
Proven experience independently managing events from initial planning through onsite execution
Strong background in venue sourcing, contract negotiation, vendor management, budgeting, and event production
Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously
Strong problem-solving skills and sound judgment, with the ability to make informed decisions independently and know when to escalate issues
Demonstrated ability to take initiative, anticipate challenges, and proactively resolve issues with minimal oversight
Strong written and verbal communication skills, including the ability to provide clear, timely updates and effectively manage stakeholder expectations
Proven track record of meeting deadlines, following through on commitments, and maintaining accurate project documentation
Experience collaborating with senior leadership and cross-functional teams
Comfortable operating in a fast-paced, evolving environment with shifting priorities
Proficiency with Google Workspace and event/project management tools
Interest in leveraging AI, automation, and technology to improve operational efficiency
Willingness to travel domestically and internationally to support onsite event execution
Based in APAC time zone
Nice to haves
Experience producing executive-level, institutional, or high-touch VIP events
Experience in TradFi, fintech, crypto, or DeFi
Experience managing global events across APAC, North America, EMEA, and LATAM
Experience working with external production agencies and managing complex vendor relationships
Familiarity with event registration platforms, CRM systems, and event marketing tools
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Georgia
On behalf of
NDA, SaaS e-commerce
, SD Solutions is looking for a talented
Senior MLOps Engineer (Data & ML Platform)
based in
Georgia (Tbilisi)
to join our growing team.
You’ll own the data that Falcon’s offer-ranking model learns from: the raw sources, the pipelines, the training tables, and the monitoring around them.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
What you’ll do:
Own the ML data pipelines:
build and run batch pipelines on Spark and Databricks, from raw data to feature and training tables, including enrichment and backfills for late-arriving data.
Onboard new data sources:
bring in internal databases, external APIs, partner feeds and web data, and match them to Falcon’s own entities.
Use LLMs inside pipelines:
add LLM steps to batch jobs, such as turning text into embeddings and structured attributes.
Keep training and serving consistent:
make sure features match between training and the live inference service, which includes reading its Java code.
Monitor data and model inputs:
run scheduled data quality checks and Grafana alerts that catch bad data before it reaches the model, and find the root cause when something breaks.
Ship like an MLOps engineer:
deploy pipelines through CI/CD (GitHub Actions, Docker, AWS) with proper secrets handling, and keep run time and cost under control.
Work with AI agents:
coding agents write most of Falcon’s code. You’ll decide where agents fit, then check their output on row counts, distributions and edge cases before anyone relies on it.
Requirements:
5+ years in data engineering, MLOps or ML platform roles, with pipelines you’ve run in production
Production Spark:
complex transformations, window functions, large joins, partitioning, and tuning for shuffles and skew. Databricks (jobs, Delta tables) is a big plus.
Production Snowflake:
SQL, loading and unloading, and cost management
Large data volumes:
hundreds of millions of rows a month, with incremental loads and backfills that keep run time and cost under control
Strong Python:
clean, tested code; Spark UDFs including pandas UDFs; pandas and PyArrow
Data quality and monitoring:
quality checks, drift and anomaly detection, and alerts people can act on
Deployment:
GitHub Actions, Docker, AWS (S3, IAM) and proper secrets handling
Backend engineering:
comfortable working in a service codebase, not only in notebooks and SQL
AI-first habits:
you already use coding agents daily and look for what to automate
Fluent English and based in Georgia
Nice to have:
MLflow and feature stores
Airflow or Databricks Workflows
Kafka or Spark Structured Streaming
Terraform
DBT
Scala for Spark
Reading Java
Time-based splits and preventing data leakage in training sets
Ad-tech or e-commerce data experience
About the company:
NDA helps eCommerce brands boost revenue with highly relevant and rewarding post-purchase offers. Our platform delivers personalized offers to customers right after checkout, driving repeat purchases and increasing lifetime value through seamless integrations and data-driven insights
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
The Regional Sales Lead owns the affiliate growth strategy and execution for the MENA market, reporting into our MENA Country Manager. You'll be on the ground — sourcing and building relationships with crypto communities, KOLs, HNW individuals, and professional traders to drive user acquisition and deepen Bybit's presence in one of the world's most active retail crypto markets
Responsibilities
- Affiliate Network Building: Proactively identify, recruit, and develop affiliates with communities of HNW clients, professional traders, and active crypto participants.
- KOL & Influencer Partnerships: Source and manage relationships with crypto KOLs, influencers, and media channels — negotiate campaigns, co-branded content, and referral programs that drive registrations and trading volume on Bybit
- HNW Client Management: Build and maintain direct relationships with high-net-worth individuals and trading groups; serve as their primary Bybit contact, ensuring they have access to relevant products (OTC desk, VIP programs, institutional-grade features)
- User Acquisition Strategy: Devise creative, locally-relevant approaches to acquire users — going beyond standard playbooks to find what works in unique crypto landscape
- Market Intelligence: Stay on top of crypto regulation, competitor activity (local and global exchanges), and community sentiment — feed insights back to regional and global leadership
- Performance Optimization: Own and report on affiliate acquisition of OKRs — registration, deposit conversion, trading volume, retention — and iterate based on data to improve ROI
- Cross-functional Collaboration: Work closely with Bybit's product, compliance, marketing, and VIP teams to localize offerings and ensure the Mandarin-speaking user experience is best-in-class
Requirements
- 3+ years of solid experience in cryptocurrency, FX, fintech, or financial services — with a demonstrable track record of building affiliate networks or BD pipelines from scratch
- Business development or affiliate management experience — you understand the mechanics of referral economics, commission structures, and partner lifecycle management
- Strong project management skills — comfortable juggling multiple partner relationships, campaigns, and deadlines simultaneously
- Data-driven mindset — you understand acquisition OKRs (CPA, LTV, ROI, deposit conversion, volume per referred user) and use segmentation and analytics to optimize performance
- Self-starter mentality — you don't wait for instructions; you find the opportunity and bring the plan
Nice to Have
- Previous experience at a crypto exchange — you know how exchange BD works
- Experience working across time zones and cross-cultural teams in a global organization
- Genuine passion for blockchain technology, DeFi, and the evolving crypto payments space
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The fraud risk strategy team plays a pivotal role in safeguarding fraud and mitigating associated risks while minimizing impact on user experience and business operations. Through rigorous fraud analysis and comprehensive risk management strategies, they proactively detect and combat user scams, phishing attempts, and general fraudulent activities.
Your efforts on this team will help to drive proactive fraud risk mitigation efforts, protect user trust, and ensure sustainable business growth by maintaining a secure and resilient trading environment.
What You’ll Be Doing
Monitor fraud risk through the customer lifecycle to provide timely detection of emerging risk patterns
Own risk controls from end-to-end with a focus on continuous risk strategy optimization
Work with internal stakeholders in Product, Growth, Data Science and Engineering to develop and drive forward custom risk management strategies and techniques for different geographies
Use data to assess risk and make decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis
Development and implementation of risk monitoring and feedback loop framework to focus on risk decision optimization
Manage your strategy dashboard by tracking all your strategies data metrics
What We Look For In You
7+ years of experience (with Bachelor degree) or 5+ years of experience (with Master degree) in Risk Management policies and strategies, preferably in Crypto, Fintech, or Payments.
Deep understanding of fraud risk management and strategy in multiple fraud areas.
Understand concepts of data modeling, machine learning, and statistical analysis techniques
Excellent written and verbal communications skills in English; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing
Proficient in tools such as SQL, risk rule writing engines
Excellent analytical and problem-solving skills
Understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem would be a plus
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Canada
Narvar
is Growing!
We're looking for a leader to own the machine learning systems behind post-purchase commerce — identity, fraud, and the intelligence layer that agentic AI runs on.
Hundreds of millions of consumers interact with Narvar every year, across 20B+ orders and 1,300+ retail brands. That data powers three systems:
Graphite
, our identity resolution engine that ties fragmented consumer data into a single verified identity across retailers;
IRIS
, our fraud and returns-abuse detection engine built on top of it.
You'll own the ML organization behind all of it — the models, the platform they run on, and the people who build them. This is a role for someone who wants a system with real consequences: fraud decisions that move retailer margin, identity resolution that agents make automated decisions on, and an adversary on the other side who adapts every quarter.
For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.
Day-to-day
Own the ML charter across identity resolution, fraud and abuse detection, risk scoring, and consumer intelligence — strategy, roadmap, and delivery
Build and grow a high-performing, globally distributed team of ML engineers; hire, coach, and develop senior ICs and managers
Set the technical bar for how models get built, evaluated, deployed, and monitored — and hold the org to it
Push identity resolution coverage, precision, and profile classification accuracy against a measured, frozen-holdout baseline — not against vibes
Own IRIS model performance end-to-end: detection rate, false-positive rate, label quality, and the feedback loops that keep both honest as fraud patterns shift
Build the ML platform layer — feature stores, training pipelines, model registry, online serving, drift and performance monitoring — so model velocity isn't bottlenecked on infrastructure
Partner with the AI engineering team so identity and risk signals are first-class inputs to NAVI's agent decisions
Work directly with Product, Engineering, Security, and Customer Success to translate messy retailer problems into ML problems worth solving — and to say no to the ones that aren't
Own build-vs-buy and data-partner decisions (third-party identity data, enrichment providers), including the economics
Communicate model performance, risk, and tradeoffs credibly to executives, retailers, and the board
What We're Looking For
We care more about
judgment and ownership
than credentials.
You're likely a strong fit if you:
Have 12+ years in engineering with 5+ years managing ML or data teams, including managing managers or senior ICs
Are an engineer at heart — you can still read a training pipeline, review a feature spec, and tell when an eval is measuring the wrong thing
Have shipped ML systems that make consequential automated decisions in production, and have owned them after launch — drift, retraining, incidents, and all
Have deep experience with at least one of:
entity resolution / identity graphs
,
fraud and abuse detection
,
risk scoring
, or
anomaly detection at scale
Understand what makes ML different from software: labels are noisy and delayed, systems fail silently, offline metrics lie, and last quarter's model is fighting last quarter's adversary
Have opinions about evaluation — precision/recall tradeoffs on heavily imbalanced data, holdout hygiene, feedback loops where the model's own decisions contaminate future labels
Have built or scaled ML infrastructure: feature pipelines, training orchestration, online model serving with real latency budgets, monitoring and alerting
Are fluent in Python and comfortable in a modern data stack (Spark, Airflow or equivalent, streaming, cloud data warehouses — we run on GCP)
Have hired well, retained well, and can point to engineers whose careers got better on your watch
Excel in a fast-paced environment with a flat structure — you set direction by earning trust, not by mandate
Have a BS/MS in computer science, statistics, or an equivalent background
Bonus points
These aren't hard requirements, but strong indicators:
You've worked on identity resolution or graph systems against third-party consumer data (credit bureau, telecom, or similar), including the matching logic and confidence scoring underneath
You've operated adversarial ML systems where attackers actively adapt to your detection
You've built real-time inference paths where identity or risk has to be resolved inside a request budget
You've worked in retail, payments, fintech, insurance, or marketplace trust & safety
You've partnered closely with LLM/agent teams and understand how structured ML signals ground agentic decisions
You've navigated privacy, consent, and data-governance constraints on consumer identity data
You've done 0→1 — stood up a function, a platform, or a data partnership from nothing
You use modern tooling (including AI-assisted development workflows) to increase leverage, not outsource thinking
Why ML at Narvar?
Because the data is genuinely rare and the problems are genuinely hard.
The dataset is a moat.
Cross-retailer visibility across 20B+ orders means we can see coordinated fraud patterns no single retailer can — a returns abuser hitting five brands looks like a good customer at each one.
The problem is adversarial and unsolved.
Returns fraud and policy abuse are growing faster than retail itself, and the counterparty adapts. There is no off-the-shelf answer.
The stakes are measurable.
Fraud loss, false-positive cost, identity coverage, resolution rate. Not vanity metrics.
It feeds something bigger.
As AI shopping agents enter commerce, every agent will need a trust layer for returns, claims, and delivery promises. Identity and risk are that layer — and you'd own it.
The work is greenfield enough to matter.
Real-time resolution, cold-start modeling, historical backfill, new data partnerships — these are decisions still being made, not legacy you inherit.
Why Narvar (from an engineer's perspective)?
Real scale, real customers, real consequences
Startup-level ownership with platform-level impact
Teams that value thinking, judgment, and responsibility
Low ego, high trust, and room to do your best work
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across Canada. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Salary Range
$240,000
—
$260,000 CAD
Please read our
Privacy Policy
to learn what personal information we collect in connection with your job application, and how we may use and share it.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Senior Compliance Officer to build and run our global derivatives trade and transaction reporting function. The function covers CFTC swap data reporting under Part 45, EU transaction reporting under MiFIR, EU derivatives reporting under EMIR, UK MiFIR and UK EMIR, and ASIC derivative transaction reporting across multiple OKX entities and a growing derivatives product set. These regimes have different scopes, reporting parties, data requirements and destinations. You will determine how they apply to OKX’s activities and help build a reliable process for meeting each obligation.
Most of the work is data and judgment: deciding what is reportable, by which entity, and to whom, then making sure the right trade and lifecycle data reaches the right swap data repository, trade repository, or regulator on time and reconciles to our trading records. You will own reporting scoping/eligibility, submission monitoring, and the controls that show our reports are complete, accurate, and timely.
This is a hands-on Compliance leadership role. You will work with Trading, Product, Engineering, Data, Legal, local Compliance teams and reporting providers, and you will lead regulatory change in this space. Responsibilities for source data, systems, submissions and remediation will be agreed across those teams; you will lead the compliance framework and stay close enough to the process to identify and proactively resolve problems. You will report to the Head of Markets and Product Compliance and support a central function that owns reporting interpretation, scoping, oversight, and remediation for every entity in scope.
What You’ll Be Doing
Interpret and apply derivatives and transaction reporting rules across global regimes, including CFTC Part 45, MiFIR Article 26, EMIR Article 9, UK MiFIR, UK EMIR, and the ASIC Derivative Transaction Rules (Reporting) 2024, exercising independent technical judgment, supported by Legal and outside counsel.
Own and maintain entity, product, and transaction-level reporting scoping and eligibility: which entity reports, which products and lifecycle events are in scope, which counterparty role triggers the obligation, and which repository or authority receives the report.
Oversee, support, and help maintain the daily reporting process. Monitor submissions against deadlines, including T+1 for MiFIR transaction reports, investigate rejections and breaks, and track each one to resolution.
Reconcile reported activity to trading records and repository data, and coordinate corrections and back-reporting with the teams that own the relevant systems and data.
Define and maintain the reporting data specification with Engineering and Data, including field-level mapping, reference data such as LEIs, UTIs, UPIs, and ISINs, and the validation rules applied before submission.
Build and run the control framework: completeness, accuracy, and timeliness checks, exception management, management information, and records that hold up to regulator and audit review.
Drive reporting readiness and remediation. Assess new derivatives products, new entities, and regulatory changes, identify control gaps, agree on owners and deadlines across Compliance, Operations, Product, and Engineering, and track delivery.
Escalate material issues. Assess the impact of reporting errors, escalate to senior management, and support notifications to regulators where required.
Manage relationships with swap data repositories, trade repositories, approved reporting mechanisms, and reporting vendors, including onboarding, testing, and service issues.
Hands-on leader. Build a small team, and coordinate with and train local compliance leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support regulator inquiries with complete, reproducible records.
What We Look For In You
A degree in finance, economics, law, data science, or computer science, or an equivalent professional qualification
7+ years in trade reporting, transaction reporting, or regulatory reporting at an exchange, broker, bank, trading firm, fintech, or digital asset platform
Deep working knowledge of at least two of the following regimes: CFTC swap data reporting, MiFIR transaction reporting, EMIR, UK MiFIR, UK EMIR, and ASIC derivative transaction reporting. Hands-on experience with both a US and a European regime is strongly preferred.
A sound understanding of derivatives trade lifecycles and the data needed to report executions, changes, terminations and, where applicable, valuations and collateral.
The ability to interrogate large datasets, investigate reporting breaks and explain clear requirements to engineers and other business partners. SQL or comparable data analysis skills are highly desirable.
Experience building or improving a reporting framework, including procedures, reconciliations, exception management and evidence that can withstand regulatory or audit scrutiny; this may include remediating historical reporting errors, including back-reporting.
The judgment to make proportionate risk decisions, escalate material issues and lead delivery across teams without relying on a single team to own every part of the reporting process.
Experience with digital asset derivatives, such as perpetual futures and options, and how they map to reporting product classifications
Nice to Haves
Experience leading a regulatory reporting change program, such as EMIR Refit, UK EMIR Refit, the CFTC reporting rewrite, or the ASIC 2024 rules.
Familiarity with ISO 20022 XML reporting formats.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Americas Remote
About
Customer.io
Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi! I’m Lauren, Senior Manager of Customer Success at
Customer.io
. I’m looking for a
Senior Customer Success Manager, Strategic
to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way.
What we value
Customer outcomes first: you connect what a customer does in
Customer.io
to the goals their business is trying to reach
Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence
Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need
Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers
Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head
What you’ll do
Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success
Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book
Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals
Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders
Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker
Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations
Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year
Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org
What we’re looking for
Based in the U.S. or Canada, and open to travel
5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts
Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers
Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews
Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question
Influence across teams, with a track record of getting colleagues to focus on customer needs
Enthusiasm for AI and the urgency to keep learning new functionality as it ships
Bonus points!
Background in martech, CDPs, or messaging platforms
Spanish language skills
Experience running client onsites
Compensation & Benefits
We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment.
In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Here's what you can expect from our hiring process:
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60-minute Case Study Review with the Hiring Manager and potential team members
Final 30-minute video call with Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Quality Reviews
– Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads.
Stakeholder Collaboration
– Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management.
Quality Calibration & Internal QA Meetings
– Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity.
Performance Monitoring & Reporting
– Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making.
Coaching & Quality Improvement
– Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time.
Policy & Process Compliance
– Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews.
Continuous Improvement & QA Framework
– Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives.
AML
Projects & Program Enhancements
– Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness.
Ad Hoc Responsibilities
– Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage
5-7 years of experience in a compliance, legal or regulatory role within financial services, fintech is required
Prior experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards
Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis
High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation
Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Manila, Philippines
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
Turn up the volume on your career
Spotify is where culture happens. Every day, hundreds of millions of people use us to find the songs that define their year, the podcasts they can’t stop talking about, and the audiobooks that fill their commute. Advertisers want to be part of those moments, and you’ll show them how.
As a Senior Client Partner, you’ll be Spotify’s senior commercial voice in the Philippines. Based in Manila on a hybrid basis (three days a week in the office), you’ll own relationships with the country’s most ambitious brands and media agencies. You’ll bring them bold ideas, and turn those ideas into revenue and results you can point to.
What you will be doing:
Own your portfolio.
Grow a book of leading advertisers and media agencies, and make Spotify a must-have in their media plans.
Sell the Spotify story.
Match audio, video, and podcast advertising solutions to the brief, and sell with ideas, not rate cards.
Win big.
Prospect, pitch, and close high-value deals with brands and media agencies. Your agency relationships will open doors, and your instincts will win the room.
Be the go-to expert.
Speak fluently about agency dynamics, campaign buying, digital media planning, and pricing models.
Understand what success looks like.
Dig into clients’ objectives and KPIs, then bring solutions that deliver.
Deliver against your targets.
Consistently achieve ambitious sales targets and give advertisers an experience they’ll talk about.
Launch with the best
. Work hand in hand with Client Solutions Managers so every campaign starts strong.
Stay in tune with the market.
Track competitors and new launches, and show up at the events that matter.
Forecast with confidence.
Keep weekly, monthly, and annual projections accurate and honest.
Fix things fast.
Resolve client issues with tact and help make sure they don’t repeat.
What will make you successful in this role:
A proven sales track record.
You win and grow large, strategic accounts, and you have the numbers to prove it.
A strong local agency network.
You have credibility and relationships at planning and buying level across the Philippines’ media agencies.
Deep digital media expertise.
You know media planning and buying, programmatic and ad tech, and the major platforms and players.
Commercial and negotiation skills.
You carry direct revenue responsibility and thrive on it.
Consultative instincts.
You bring a point of view, not just a product.
Operational discipline.
Your CRM and pipeline are always current.
Project management skills.
You can run several deals at once without losing a beat.
Analytical skills.
You turn data into insights that win deals.
Presentation skills.
Your pitches are sharp, memorable, and concise.
Local market knowledge.
You have a deep understanding of the Philippines’ advertiser landscape.
A positive attitude and a drive to go further.
Why Join Aleph:
Impact:
Be the senior commercial voice for Spotify Advertising in the Philippines, shaping how leading brands and agencies use audio, video, and podcasts.
Growth:
Join as digital advertising grows to roughly 60% of Philippine ad spend, with a senior seat and direct ownership of revenue.
Team culture:
Work hand in hand with Client Solutions Managers, in a team that values honest forecasting, quick problem-solving, and sharing ideas.
Market context:
Audio is a growing part of the media plan in a market where advertisers are tightening return-on-spend expectations, so consultative sellers who connect ideas to outcomes stand out.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role and its impact
Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling.
Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment.
The team and how they connect
You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams.
Initially, you will focus on:
➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices
➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs
➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response
Where and how you can work
This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person.
Here are some of the things we are looking for
➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations.
➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high.
➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well.
➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running.
➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work.
➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role and its impact
Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling.
Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment.
The team and how they connect
You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams.
Initially, you will focus on:
➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices
➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs
➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response
Where and how you can work
This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person.
Here are some of the things we are looking for
➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations.
➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high.
➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well.
➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running.
➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work.
➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Responsibilities:
— Own the ad creative across a portfolio of eCommerce brands, developing creative strategy and testing roadmaps aligned with client growth objectives.
— Analyse creative performance to identify winning concepts, diagnose underperformance and turn insights into actionable testing and iteration opportunities.
— Develop performance-driven creative concepts, including angles, hooks, messaging frameworks, scripts and detailed creative briefs across UGC, video, static and carousel formats.
— Apply customer psychology and direct-response principles to develop creative that addresses customer motivations, objections, awareness levels and purchase barriers.
— Collaborate with Growth Strategists and Media Buyers to align creative strategy with commercial objectives, campaign performance and testing priorities.
— Maintain a high standard of creative quality, reviewing assets and providing clear, actionable feedback that improves both strategic alignment and execution.
— Guide and coach Visual Designers, helping develop their creative judgment, execution and understanding of performance-driven creative.
— Work directly with clients, contributing to strategy calls, content planning, shoot guidance and recommendations that help brands produce stronger creative assets.
— Contribute to creative frameworks and processes, identifying opportunities to improve how ideation, briefing, testing and learning from creative are conducted.
Requirements:
— 4+ years of experience in performance creative strategy, including substantial hands-on experience with DTC/eCommerce brands.
— Strong experience developing and testing Meta (Facebook & Instagram) paid social creative, with a proven understanding of what drives performance on the platform.
— Proven track record of developing direct-response creative that contributes to measurable performance improvements, with ability to interpret results and turn insights into smarter creative testing and iteration strategies.
— Deep understanding of direct-response marketing, including customer psychology and conversion-focused messaging.
— Confidence working directly with clients and cross-functional teams, communicating strategic recommendations and constructively challenging thinking when needed.
— Bonus experience includes working in a performance marketing or growth agency, developing performance creative for other paid social platforms including TikTok, YouTube and Pinterest, coaching or mentoring designers or video editors, and contributing to creative frameworks or process improvements.
Benefits:
— Competitive salary: USD $75,000-$85,000 annually, depending on experience.
— Remote-first work environment with a global team.
— Real ownership of creative strategy for ambitious eCommerce brands.
— High-performance creative environment with experienced team members.
— Opportunities for mentorship, professional development, and contributing to the evolution of the Creative function.
Location: San Francisco, CA, USA
About the Role
We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending.
You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.
In this role, you can expect to
Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches
Develop clear, differentiated positioning and messaging that drives customer understanding and adoption
Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution
Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis
Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies
Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization
To thrive in this role, you have
6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing
A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment
Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development
Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance
A demonstrated ability to lead through influence and drive cross-functional alignment and execution
The ability to translate complex product capabilities into clear, compelling customer narratives
A strong analytical mindset with experience using data to inform strategy and measure impact
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$150,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Ta' Xbiex, Malta
ГибридParis, France
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ГибридseniorMinsk; Tbilisi; This role is open to candidates based in Belarus or Georgia, with at least four hours of overlap with the business day in New York (US Eastern Time)
seniorBased in APAC time zone; APAC
УдалённоseniorGeorgia; comfortable working in a service codebase, not only in notebooks and SQL
leadAbu Dhabi, UAE; Experience working across time zones and cross-cultural teams in a global organization
Singapore, Singapore
УдалённоRemote - Canada
УдалённоseniorRemote Roles - EMEA
seniorГеография найма не уточнена
Kuala Lumpur, Malaysia
ГибридseniorManila, Philippines
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоseniorLocation: Remote (within US/CA time zone, ideally EST)