Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring IT SPECIALISTS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
IT specialist
assists the Shipboard Management with all the matters related to the IT Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. the Chief Purser in directing the Clearance Operation to ensure all documents for arrival and departure will be managed in a timely manner, Ensure that all (Crew and passengers) documents will meet all custom / immigration requirements in diverse destinations.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Degree in Information Technology Science or related field from an accredited college or university or the international equivalent.
Five year progressive IT experience in an upscale hotel or cruise ship of which three years as IT officer / System Administrator.
Strong communication, problem solving, decision making, and interpersonal skills.
Strong management skills in a multicultural and dynamic environment.
Superior customer service, team building and conflict resolution skills.
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods.
Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
Proficiency with Microsoft Office, IISII and/or Linux computer software.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas.
Plans, organizes, supports, controls, and evaluates the IT Operation together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates.
Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards.
Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity.
Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc.
Ensures the security and safety of guests and staff through established emergency procedures.
Monitors and present future trends, practices and systems in order to identify areas for improvements.
Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required.
Be on call to solve problems and help Hotel users as required. Standby during critical situations where the system must not fail (Embarkation, Remote Check-in, Cruise Closedown etc...)
Ensures that unauthorized software installations are allowed without exception. The computer system is a business tool, not for private entertainment.
Checks that daily backup is done and that tapes are kept in a safe place, accessible only to the System Administrator
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: Limassol
Workplace: hybrid
The Role:
Are you a detail-oriented, highly organised, and people-centric HR professional who thrives in a fast-paced, international environment? Do you have a passion for streamlining HR processes, improving efficiency, and ensuring seamless HR operations? If so, we want YOU to join our dynamic People & Culture team at XM!
Why Join Us?
At XM, our people are our greatest asset. Our People & Culture team plays a pivotal role in ensuring a positive, engaging, and efficient work experience for all employees. As we continue to scale, we’re looking for a dedicated and detail-driven HR professional to help us enhance and optimise our People & Culture operations and processes.
This is a fantastic opportunity for an HR operations expert who enjoys working with HR systems, data, and processes while contributing to a people-first culture. You will be at the heart of our People & Culture operations, ensuring efficiency, accuracy, and compliance while supporting the broader People & Culture strategy.
The main responsibilities of the position include:
Your Mission:
🎯
P&C Operations & Administration Excellence
Manage and optimise P&C operational processes, ensuring efficiency, accuracy, and compliance with internal policies and labour regulations
Provide comprehensive P&C administrative support, including contract management, employee records, P&C policies, and compliance documentation
Play a key role in P&C process automation and continuous improvement, identifying opportunities to enhance workflows
🎯
Exelsys HCM Administration & P&C Systems Management
Administer and manage Exelsys HCM, ensuring the system is effectively maintained and utilised to support P&C processes
Act as the go-to expert for P&C systems, providing troubleshooting, updates, and reporting support to ensure data accuracy and usability
Work closely with internal teams to streamline P&C system functionalities and enhance employee experience
🎯
Employee Lifecycle & Data Management
Support the end-to-end employee lifecycle processes, including onboarding, probation reviews, contract updates, and offboarding procedures
Ensure accurate and up-to-date employee records in Exelsys HCM and other P&C systems, maintaining data integrity and compliance
Generate and analyse P&C reports, metrics, and dashboards to support decision-making and strategic initiatives
🎯
Payroll & Benefits Support
Assist with monthly payroll preparation, ensuring accurate and timely processing of employee data
Coordinate employee benefits scheme, responding to employee queries and ensuring smooth execution of benefit programs
Collaborate with finance and payroll teams to ensure accuracy of any payroll related data
🎯
P&C Compliance & Policies
Ensure all P&C policies, procedures, and documentation are compliant with local labour laws and international best practices
Support internal audits and compliance checks by maintaining accurate and well-organised P&C records.
Keep up to date with employment regulations and industry best practices, providing recommendations for policy enhancements
Main requirements:
Degree in Human Resources, Business Administration, or a related field. A relevant HR certification (e.g., CIPD, or similar) will be considered a plus
2-4 years of experience in HR operations, HR administration, or a similar role within a fast-paced, multinational organisation
Strong experience in HR systems management, with hands-on experience administering Exelsys HCM being a strong plus
Solid understanding of employment law and labour regulations, with the ability to ensure compliance in HR processes
Excellent organisational and problem-solving skills, with the ability to manage multiple HR tasks efficiently
Detail-oriented with a strong sense of accuracy, confidentiality, and compliance in handling HR data
Ability to interpret HR data, generate reports, and provide meaningful insights to support decision-making
Strong communication and interpersonal skills – a team player who enjoys collaborating with diverse teams
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other HR tools
Ready to Be the Driving Force Behind HR Operations? Apply Today! 🚀
Benefit from:
What We Offer:
🌟 Attractive remuneration package plus performance related reward
🌟 Private health insurance
🌟 Corporate pension fund
🌟 Continuous personal and professional international development opportunities
🌟 A structured and efficient P&C environment where you can make a real impact
🌟 The opportunity to work with advanced P&C technology and systems in a multinational setting
🌟 A collaborative, people-first culture that values innovation and operational excellence
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test Your Edge – Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Barcelona, Spain
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
About the role
Our gaming business builds and scales a portfolio of casual, ad-monetized evergreen games (cards, words, puzzles, board games) from Barcelona. We’re rebuilding it as an
AI-native team
: instead of departments and management layers, we work in small squads, and each squad runs like a small studio that owns 1–3 games end to end: product, UA and monetization together. The reporting, coordination and analysis that used to need middle managers are handled by shared data and LTV models, AI agents and automation.
The model follows
"From Hierarchy to Intelligence"
by Jack Dorsey (Block) and Roelof Botha (Sequoia Capital), and uses a few simple roles:
Builder (IC):
everyone builds.
DRI (Directly Responsible Individual):
owns one result end to end, has real authority over the squad’s effort and picks the team. It’s a role, not a rank.
Player-coach:
sets the standard of a discipline for all squads and makes their expertise easy to reach. A coach is accountable for the standard and for being available, not for other people’s numbers or growth.
Advisor:
brings outside expertise without owning a result.
There’s no UA department in this model: UA specialists sit inside the squads and work with their squad’s DRI. What we need is senior UA judgment available to every squad and one clear UA standard across the portfolio. Eleven of our games run active UA, and UA is the biggest lever on our profit and growth today.
We’ll fill this seat in one of two ways:
In-house (Head of UA):
builder and UA Coach. Full-time in Barcelona, 4 days a week in the office. You run UA hands-on for 1–3 games inside one squad and set the UA standard for all squads.
Advisor (UA Coach):
not employment. You set and keep the UA standard and make UA expertise easy to reach for every squad. Scope and hours are agreed together.
Responsibilities:
As UA Coach (both formats):
Set and keep the UA playbook every squad works to: channel mix, bidding and budget rules, ROAS discipline and when to kill a campaign.
Own the creative testing framework, measurement and incrementality, and how we test new networks and DSPs.
Make UA expertise easy to reach: regular office hours with squad DRIs and UA specialists, campaign and creative reviews, written playbooks and worked examples, and introductions in the market where they help.
Speak up when a standard isn’t followed.
In-house, hands-on in one squad:
Run and optimize UA for 1–3 games yourself, as the reference for how UA is done here.
Turn data from our shared LTV and profit models into growth decisions, without a dedicated analyst.
Build agents and automation that take over UA work: bidding, reporting and creative production.
What this role is not:
Not a head of a UA department: there’s no team to manage. UA specialists report to their squad’s DRI.
Not accountable for squad or portfolio numbers: each squad’s DRI owns their result. You’re accountable for the UA standard and for being available.
Requirements:
7+ years in mobile user acquisition or growth marketing, including leadership roles, in ad-monetized casual evergreen games.
Hands-on experience running and optimizing campaigns across AppLovin, Meta, Google, DSPs and CPI networks.
You’ve scaled mobile games through performance marketing and kept them profitable.
Strong creative-driven UA: you’ve built a creative testing framework and know how to read its results.
Strong analytical mindset: you turn data from shared analytics and LTV models into growth decisions and are comfortable without in-house analysts.
AI-native: agents or automation you built that took over UA work (bidding, reporting, creative production), not only tools built by others.
You work both at the strategic level and in day-to-day execution, and can explain a standard so that people outside UA can apply it.
For the in-house format: ready to relocate to Barcelona and work from our office 4 days a week.
Nice to Haves:
Experience scaling games to the top-grossing charts.
Why Join Us?
UA is the biggest lever on our growth, and you’ll set how we use it across the whole portfolio.
You choose the format that suits you: full-time in Barcelona or as an advisor.
You’ll help shape how an AI-native games team works, with small squads that move fast and act on what you bring.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
Location: Gurgaon, India
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Summary:
We are looking for a Technical Publication Engineer to manage, validate, develop, and publish technical documentation for global software products.
The role covers the end-to-end publication lifecycle, including source-file management, localization readiness, documentation development, technical QA, defect resolution, and publishing. The ideal candidate should have experience with structured documentation, XML/Markdown, version control, localization workflows, and documentation QA.
The role involves close collaboration with technical writers, localization teams, project managers, and client stakeholders to deliver accurate, consistent, and publication-ready content.
Key Responsibilities
Technical Documentation & Source Management
Retrieve, validate, and manage the correct and latest source files, assets, and documentation versions.
Analyse source content to determine translation/localization scope and prepare files for localization.
Develop and maintain technical documentation using XML, Markdown, HTML, JSON, and other formats.
Validate document structure, metadata, links, references, and content integrity.
Manage version-controlled and single-source documentation and generate multiple publication outputs.
Localization & Quality Assurance
Validate source and translated files for structure, content, formatting, functionality, and localization readiness.
Perform technical, functional, and visual QA of documentation and published outputs.
Identify and resolve issues related to content, formatting, links, XML/Markdown, metadata, images, fonts, encoding, and rendering.
Compare source and localized content and track defects through appropriate systems.
Coordinate defect resolution and ensure issues are addressed before final publication.
Publishing
Configure and execute documentation publishing workflows.
Generate outputs such as online help, PDF, Word, CHM, HTML, and ZIP packages.
Troubleshoot build, transformation, publishing, and rendering issues.
Rebuild and republish documentation following corrections.
Ensure final outputs meet project and customer requirements.
Collaboration & Process Improvement
Work closely with documentation, localization, project management, and client teams.
Provide timely project updates and proactively communicate risks, issues, and dependencies.
Manage multiple requests while meeting quality and delivery timelines.
Identify process improvements that increase efficiency, quality, and reduce production risks.
Maintain work instructions, SOPs, and project documentation.
Demonstrate ownership, accountability, analytical thinking, and attention to detail.
Technical Skills & Tools
Documentation & Authoring:
XML Editors, Markdown, Microsoft Word, Excel, Adobe FrameMaker, AEM
Publishing & Graphics:
Adobe Acrobat Pro, Photoshop, Illustrator, InDesign
Version Control & Content Management:
Git/GitHub, AEM, documentation repositories
Localization & Defect Management:
Phrase/Memsource, Jira
Text & File Comparison:
Beyond Compare, EmEditor, EditPlus, Sublime Text
Multimedia:
Snagit, Camtasia, Aegisub
Required Skills
Strong understanding of technical documentation and publishing processes.
Experience with XML, Markdown, or other structured documentation formats.
Understanding of localization, translation, and content management workflows.
Ability to troubleshoot structured content, publishing, and rendering issues.
Experience with document QA, defect tracking, and issue resolution.
Understanding of version control, file structures, metadata, encoding, fonts, and publication formats.
Strong analytical, troubleshooting, organizational, and communication skills.
Ability to work with multiple tools and applications in a fast-paced environment.
Strong attention to detail and commitment to quality.
Willingness to learn new tools, technologies, and processes.
Qualification and Experience
Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical discipline.
1–2 years of experience
in Technical Publications, Technical Writing, Documentation Engineering, Documentation QA, Localization Engineering, or a related field.
Experience with XML, Markdown, or structured documentation formats.
Familiarity with publishing, content management, localization, version control, and defect tracking tools.
Familiarity with Adobe and Microsoft Office applications.
Experience in a multi-author or enterprise documentation environment is an advantage.
Other Relevant Skills
Excellent verbal and written literacy skills
Good ability to analyze and solve problems
Strong desire for new skills and knowledge
Strong sense of responsibility
Flexibility and strong cooperation spirit
Carefulness and patience
Demonstrates an understanding of all aspects of the documentation localization process
Demonstrates excellent troubleshooting skills and ability to logically think through problems
Ability to clearly understand business & project requirements
Identify and determine the files and their types for localization
Manage files using version control systems
Determine counts of files, words, and numbers of graphics in the files
Prepare the production environment by ensuring all files, memories, and work instructions are available in the correct format and by setting up necessary hardware and software
Prepare translation materials by converting the files for translation and restoring original files after translation
Extract strings for translation from materials such as graphics and embed translated strings back to the materials
Participate in the improvement of the engineering process
Communicate with the Team Lead for status reports and issues in the team. Reporting should be accurate, proactive, and on a timely basis
Good organization, prioritization, and time management skills
This role is fully work-from-office at our Gurugram office from Mon to Firday.
Office Location: Plot No. 388, Shankar Chowk Road, Udyog Vihar, Phase III Road, Sector 20, Gurugram, Haryana 122016
Job Reference: #LI-JC1
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a talented and driven Technical Recruiter for a 6-month contract. In this role, you will play a crucial part in our talent acquisition strategy, focusing on sourcing, interviewing, and hiring top technical talent to support our growing organization. Your expertise in understanding technical roles and the recruitment process will help us find candidates that align with our corporate culture and technical requirements.
You will collaborate closely with hiring managers to understand their specific needs, create compelling job descriptions, and effectively market our opportunities to attract the right candidates. Your strong communication and interpersonal skills will be essential in building relationships with potential candidates and ensuring a smooth hiring process.
Key Responsibilities:
Develop and implement effective recruiting strategies to identify and attract top technical talent.
Create and post job descriptions on various platforms to maximize visibility.
Screens applications and resumes to shortlist candidates for interviews.
Conduct interviews to assess candidates' skills, experience, and cultural fit.
Coordinate and schedule interviews with hiring managers and candidates.
Manage the full recruitment cycle from sourcing to onboarding.
Provide regular updates and reports on recruitment progress to management.
Maintain an up-to-date candidate database and manage relationships with potential hires.
Participate in employer branding initiatives to enhance the company’s appeal as an employer of choice.
Requirements
Bachelor's degree in Human Resources, Business Administration, or a related field.
2-4 years of experience in recruitment, preferably with a focus on technical roles.
Strong understanding of technical job roles and the IT industry.
Excellent communication, negotiation, and interpersonal skills.
Proficiency with Applicant Tracking Systems (ATS) and various recruiting platforms.
Ability to work independently and manage multiple open positions simultaneously.
Detail-oriented with strong organizational skills.
Ability to build strong relationships with candidates and hiring teams.
Strong problem-solving skills and the ability to handle challenges effectively.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Bogotá, Colombia; Mexico City, Mexico; Argentina; Tegucigalpa, Honduras; Castries, Saint Lucia
Uptalent.io is seeking a talented Remote Structural Modeler (Revit) to join our dynamic team. This position allows you to work from the comfort of your home while contributing to prestigious projects that shape the built environment. You'll be responsible for creating detailed structural models using REVIT, working closely with architects and engineers to deliver high-quality results.
As a Remote Structural Modeler, you will have the opportunity to leverage your skills and collaborate with professionals from around the world, making significant impacts in various architecture and engineering projects.
Responsibilities
Utilize REVIT to produce accurate and detailed structural models for residential and commercial projects (woodframe, steel & concrete)
Coordinate with project teams to ensure compliance with architectural and engineering specifications.
Provide drafting support in the preparation of construction documents and detailed drawings.
Participate in virtual meetings with clients and stakeholders to discuss project requirements and updates.
Maintain document organization and version control throughout the modeling process.
Requirements
Proven experience in structural modeling using REVIT,
with a strong portfolio of completed projects.
Previous experience working for the U.S Market.
Understanding of structural engineering principles and building standards for wood, steel and concrete mainly.
Ability to interpret architectural and engineering documents and drawings.
Strong communication skills and the ability to work effectively in a remote team environment.
Detail-oriented with a dedication to producing high-quality work.
Self-motivated and capable of managing time effectively to meet project deadlines.
Advanced proficiency in English, both written and verbal.
A portfolio showcasing your previous work in structural modeling is required, so be sure to have one prepared.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
УдалённоBogotá, Colombia; Mexico City, Mexico; Argentina; Tegucigalpa, Honduras; Castries, Saint Lucia
Location: Gurgaon, India
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
The Testing QA Engineers is responsible for assisting in the design and execution of test plans and ensuring software products meet quality standards. This role involves intermediate-level testing tasks and collaboration with team members. The split between manual vs automated testing in QA is 50:50
Tasks and Responsibilities not limiting to:
Develop and execute detailed test cases based on project requirements.
Identify, document, and track software defects using defect tracking tools.
Conduct functional, regression, and system-level testing with minimal supervision.
Assist in test planning, including analysing requirements and creating test scenarios.
Contribute to the improvement of testing processes and tools.
Coordinate with developers to communicate defects and support debugging efforts.
Perform basic configuration and maintenance of test environments.
Maintaining QA procedures on a per client/project basis.
Maintaining quality plan for existing and new client needs.
Identifying testing problems and generating solutions for projects or processes.
Control and manage projects through systematic management skills and methods, assure all the testing projects going smoothly.
Trouble shooting in testing development and execution.
Basic knowledge of
image and/or video editing
would be an added advantage, particularly for handling
ART image tasks.
Requirements
Education: Bachelor’s degree in computer science, Software Engineering, or related field
1-2 years Proficient in defect tracking tools, basic scripting knowledge is a plus.
Proficient in using defect tracking tools and test management systems.
Knowledge of testing methodologies and QA processes.
Basic scripting knowledge (e.g., Python, VBA) is a plus.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills
This role is fully work-from-office at our Gurugram/Gurgaon office from Mon to Fri.
Location: Austin; Yerevan; London
Workplace: OnSite
About the role
Teza is a systematic trading firm developing quantitative strategies across multiple asset classes. We are looking for a Lead Infrastructure Engineer to own the platform that supports our traders, quants, and developers. This includes colocation hardware near the exchanges, research compute and developer services, and the security and release processes that connect these environments.
This is a player-coach role. You will lead the infrastructure team, which includes DevOps Engineers and Infrastructure Engineers, and set its technical direction while remaining hands-on. You will provision and tune bare-metal trading servers, respond to production incidents, and review the designs and solutions your team delivers.
We are not looking for a manager who delegates all technical work or an engineer who avoids leading people. We need someone who can do both and determine where their time and attention are most needed.
Our platform supports active trading and research today, and we are investing in making it more robust, observable, secure, and developer-friendly. You will have significant ownership and decision-making over infrastructure tooling, standards, and priorities across the firm.
Location:
Austin, Texas (On-Site)
What You'll Own:
- Trading Infrastructure and Colocation. Oversee server procurement and lifecycle management across multiple exchange colocations. Select low-latency NICs, such as Solarflare, Exanic, and Mellanox, and kernel-bypass technologies. Develop and maintain Linux tuning standards for trading hosts, including CPU isolation, NUMA-aware pinning, IRQ affinity, and BIOS and kernel settings. Manage hardware failures, spare capacity, and capacity planning.
- Research and Developer Platform. Oversee compute orchestration for researchers and data engineers, including Slurm for HPC, machine learning, and GPU workloads; Hadoop for batch processing; and Airflow for workflow scheduling. Support shared services such as JupyterHub, databases, artifact storage, and large-dataset storage. Determine when Kubernetes is appropriate and when alternative approaches are better suited.
- Security. Establish and maintain access controls for production trading hosts in colocation. Manage network segmentation across colocation, corporate, and research environments. Oversee secrets management for exchange credentials, API keys, and certificates, including rotation, auditing, and deployment integration. Lead vulnerability management, patching for systems that cannot be routinely rebooted, intrusion detection, and incident response.
- Releases and Deployment. Define how trading strategies, data pipelines, and real-time trading systems move from development into production. Establish rollback procedures and release processes for infrastructure changes, including kernels, firmware, and NIC drivers. Oversee infrastructure-as-code pipelines and coordinate releases with the trading calendar.
- Operational Maturity. Establish the on-call model and escalation paths. Improve observability across internal services through metrics, logging, tracing, and alerting. Lead incident response and blameless post-mortems, ensuring action items are tracked and completed.
- Hybrid Infrastructure. Oversee colocation infrastructure for trading, along with on-premises and cloud environments supporting research and corporate workloads. Evaluate the tradeoffs between these environments, manage cloud costs, and establish disaster recovery plans with defined recovery time objectives (RTOs) and recovery point objectives (RPOs).
- The Team. Hire, develop, and retain infrastructure engineers. Set priorities across trading performance and latency, research compute needs, and operational tooling. Represent the infrastructure team and its priorities across the firm.
What We're Building Toward:
These are the shared goals of the infrastructure team. DevOps Engineers and Infrastructure Engineers execute against them, while you set the technical approach, establish priorities, and drive progress.
- Full-stack observability across internal services, including unified metrics, centralized logging, distributed tracing, and actionable alerting.
- Reliable, self-service compute orchestration across Slurm, Hadoop, and Airflow, enabling researchers and data engineers to run workloads at scale without unnecessary infrastructure bottlenecks.
- Mature secrets management for trading credentials, API keys, certificates, and service-to-service authentication, with rotation, auditing, and deployment integration.
- Unified release pipelines that standardize how trading strategies, data pipelines, and real-time trading systems move from development to production.
- A well-maintained platform foundation that includes identity management, GitHub Actions runners, VPN, and observability tooling, with updates delivered safely and without disrupting active trading.
- A strong security posture across production and research environments, with security practices that evolve alongside the platform rather than being added after the fact.
Basic Requirements:
- Experience operating infrastructure for a trading firm or another environment with strict uptime and latency requirements, including hands-on experience with colocation hardware and bare-metal Linux servers.
- Deep, demonstrable expertise in low-latency Linux, including kernel and network tuning, CPU and NUMA isolation, IRQ affinity, and kernel-bypass NICs and technologies such as Solarflare/Onload, Exanic, and Mellanox/DPDK. You must also have the measurement discipline to validate performance improvements.
- Experience leading an infrastructure, DevOps, or SRE team, including hiring, setting priorities, and taking accountability for outcomes while remaining a hands-on technical contributor.
- Experience building and operating internal platform services for development and research teams, including CI/CD, compute, storage, monitoring, and developer tooling. Experience consuming these services alone is not sufficient.
- Strong Linux systems administration skills and experience with container orchestration technologies such as Docker and Kubernetes. You should understand where containers are appropriate in a trading environment and where they are not.
- Familiarity with machine learning and data-intensive workflows, including GPU scheduling, large-dataset access patterns, and reproducible compute environments.
- Experience designing and operating hybrid infrastructure across colocation, on-premises, and at least one major cloud provider, such as AWS, GCP, or Azure. You should understand the tradeoffs between these environments.
- A practical, mature approach to infrastructure security, including access control models such as zero-trust and bastion hosts, network segmentation, secrets management, vulnerability scanning, patch management, audit logging, and incident response.
- Hands-on programming experience in Python or another scripting language, with the ability to build tooling, automation, and infrastructure-as-code solutions rather than simply execute existing playbooks.
- A solid understanding of core network protocols and services, including TCP/IP, multicast market data delivery, DNS, LDAP, Kerberos, TLS, HTTP, and SSH.
- A track record of managing structured on-call and incident response processes, including escalation paths, post-mortems, and follow-through on action items.
Nice to Have:
- Experience with FPGA-based or other hardware-accelerated market data and order-entry systems.
- Experience with HPC storage and networking, including NFS at scale, parallel filesystems, and InfiniBand.
- Familiarity with infrastructure-as-code tools such as Terraform, Pulumi, and Ansible.
- Experience with log aggregation and security information and event management (SIEM) systems.
- Understanding of compliance frameworks relevant to financial services.
Benefits
- Health, visual and dental insurance
- Flexible sick time policy
Location: OCEANIA/REGENT CRUISES, Worldwide
ISMIRA AGENCY is actively recruiting for position Learning & Development Manager onboard OCEANIA and REGENT Cruises
The Learning & Development Manager
is responsible to facilitate service training for all ICS / SSSL departments onboard the vessel within the Oceania Cruises and Regent Seven Seas brands, coordinate new hire familiarization, perform administrative tasks related to learning and development and display a role model and professional behavior as ICS / SSSL ambassador. While the Learning & Development Manager focuses on the ICS / SSSL departments, he / she works in cooperation with the on board HR Manager for the benefit of the operation.
BENEFITS:
Free food & accommodation
Perfect chance to travel the world
Prestigious job on board premium class cruise company
Medical insurance, visa refunded on board
Earn recognition and career advancement opportunities
RESPONSIBILITIES:
Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping
Prepare and facilitate professional service training for all ICS / SSSL departments
Conduct customer service training job
Facilitate basic supervisor and management training
Coordinate and support new hire familiarization
Welcome back all returning crew, with information regarding departmental changes while crew were on vacation related to ICS / SSSL procedures.
Support Cross Training program
Administrate Learning Management System (LMS) for ICS / SSSL departments
Prepare training schedule for all ICS / SSSL departments for service and on the job trainings
Schedule mandatory departmental training as per Safety Management System (SMS)
Prepare attendance list for each training and track training attendance in LMS
Filter and communicate monthly report of training topics and attendance for all ICS / SSSL departments
Support Head of Departments with training needs analysis for their staff
Create individual training plans for new hires and crew members requiring development
Create and prepare hand-outs for training courses
Assist management to formulate Key Result Areas (KRA)
Assist managers with their Linkedin Learning membership and filter user reports on monthly basis (TBC)
Assist Corporate HR Manager in creating new training programs and material (classroom and computer based training)
Contribute in updating the Training & Development Manual in Apollo Solutions
REQUIREMENTS: ⠀
3 years of experience as professional Trainer in the fields of luxury hotels and cruise line
Previous ship experience on the same position is mandatory
Great knowledge about F&B, Housekeeping and general service procedures
Familiar with basic shipboard operation
Fluent in written and spoken English
Ability to communicate effectively with senior management
Confident talking in front of an audience that include HODs and senior manager
Good administrative skills, organized with great time management
Experienced in coaching middle managers
Adherence to specific scheduled working hours, yet being flexible to operational requirements
Ability to interact professional in an international team
Minimum age is 21 years old.
No visible tattoo
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: July 24, 2024
Location: OCEANIA/REGENT CRUISES, Worldwide
ISMIRA AGENCY is actively recruiting for position HOTEL CONTROLLER onboard OCEANIA and REGENT Cruises
The Hotel Controller
is responsible for performing all administrative services on any designated ICS operated vessel within the Oceania Cruises branch, providing a professional and reliable ICS financial and controlling service onboard.
BENEFITS:
Free food & accommodation
Perfect chance to travel the world
Prestigious job on board premium class cruise company
Medical insurance, visa refunded on board
Earn recognition and career advancement opportunities
RESPONSIBILITIES:
Responsible and accountable for data integrity of all shipboard financial aspects, including payroll, inventories and operating budgets.
Manage subordinates and monitor implemented efficiency measurements.
Possess the ability to:
Maintain efficient, prompt and accurate overall Administration.
Provide strategic inventory, financial, and budget planning.
Assist with the achievement of departmental financial budgets and targets.
Maintain an open and proactive line of communication with shipboard and corporate management.
Manage ICS payroll with all associated responsibilities.
Provide accurate and prompt reporting based on documentation requirements.
Establish and enforce cycle count schedules for bars and perform spot checks.
Manage crew matters related to financial queries.
Provide general maintenance of all internal operating systems, ICS, Apollo Solution, TAR, ABS.
Provide system training, ICS, ABS, TAR, to the on board users.
Develop effective relationships and communicate with direct subordinates, supervisors, division heads and shipboard/corporate managers.
Maintain the safe, cash book and daily cash flow requirements.
Process, review and approve ship cash expenditures.
Prepare daily revenue recaps.
Execute daily Fidelio/Micros reporting and reconciliation.
Prepare and submit accounting documents as per documentation requirements.
Prepare and submit concessionaire’s settlements and invoices.
Maintain and audit payroll system frequently to ensure data replication between HR and payroll system is up to date.
Provide general financial support for the F&B Department.
Forward hard copies of end of voyage files and various documents to Head Office.
Generate payment of Port Agents and sending the necessary reports to Head Office.
Generate financial reports in conjunction with and under the direction of the Food & Beverage Manager.
Maintain and communicate all budget and target files on daily basis.
Coordinate financial meetings with onboard management.
Provide budget vs. actual results and predictive forecast.
Monitor and report out port cash purchase transactions.
Allocate all expenses to the appropriate operating accounts.
Submit voyage victualling with 24 hours of voyage ending, after being controlled for accuracy.
Monitor Time & Attendance reporting and alert HOD with accumulated OT expenses.
Monitoring Rest Hour compliance and alerting the HOD.
Maintain operating system with daily guest count to support appropriate cost and revenue reporting.
Verify and confirm all special service items issued or provided.
Maintain credit and debit transactions by voyage.
REQUIREMENTS: ⠀
10 years of experience in the Finance/Accounting/Supply Chain field of luxury hotels and cruise line brands.
At least 5 years of experience as Hotel Controller/Inventory Manager/Payroll Manager in a well-recognized luxury hospitality establishment or upscale cruise line.
Strong knowledge in F&B procedures
Previous ship experience on the same position is mandatory
Excellent understanding of finance and inventory management.
Outstanding knowledge cost control, budget allocation and payroll management.
Fluent in written and spoken English,
Must be able to communicate effectively with the senior management.
Ability to lead and make decisions.
Good administrative skills.
Experienced in coaching subordinates.
Must be cost and quality conscious.
Must adhere to specific scheduled work hours, yet be flexible if circumstances require it.
No visible tattoo
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: July 24, 2024
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: EUROPEAN RIVER CRUISES, Worldwide
An alle DEUTSCHSCHPRACHIGE! – Nutzen Sie die Chance! Bewerben SIE SICH FÜR EIN ONLINE-INTERVIEW AN!
Wir bieten Ihnen
die besten Karrieremöglichkeiten auf See oder Flüssen Kreuzfahrtlinien.
Das müssen Sie an Board mitbringen:
1. Fließende Deutschkenntnisse – B2-C1.
2. Englisch wäre von Vorteil, aber nicht zwingend
3. Bewerben kann sich jede Staatsangehörigkeit, mit der wir zusammenarbeiten: Litauen, Polen, Lettland. Estland, Ukraine, Belarus, Russland, Kasachstan, Moldau, Kirgisistan, Aserbaidschan, Georgien, Armenien, Usbekistan, Tadschikistan.
4. Wir bieten Ihnen Stellen in vielen Bereichen an.
5. Jede Vakanz wird nach dem Prinzip „First come - first get“ besetzt. Deshalb möchten wir Sie dringend auffordern, nicht lange zu warten. Schicken Sie uns Ihre Bewerbung an ASAP.
Der Bewerbungsverfahren sieht wie folgt aus:
1. Schauen Sie die vollständige Liste von Positionen und Kreuzfahrtlinien unten an.
2. Am Ende dieser Ausschreibung klicken Sie auf den APPLY TO POSITION Knopf, beantworten 5 Fragen und fügen ggf. Ihren Lebenslauf auf deutsch oder englisch bei.
3. Unser Rekrutierungsteam wird sich schnellstmöglich mit allen Details an Sie wenden.
Wir freuen uns auf Ihre Bewerbungen!
_________________________________________
CRUISE LINES:
TUI, HAPPAG LLOYD, Seagoing- Salen/ Quark (EXPEDITION SHIPS)/ Scylla Ocean/ Asuka II/ Phoenix / Various European River Ships
ADMINISTRATION DEPARTMENT
Media coordinator
Desktop Publisher
Crew Administrator
First Purser
Chief Purser
German Teacher
Hotel Manager
HR Manager
IT Administrator
Sanitation officer
BAR DEPARTMENT
Bar Manager
Bar Waiters
Bartenders
ENTERTAINMENT DEPARTMENT
Family & Arts Manager
Kids Animator
GALLEY DEPARTMENT
Chef de Partie
Chief Baker/Pastry
Souschef
Trainee Galley
Senior Baker
Chef de Partie
Butler
HOUSEKEEPING DEPARTMENT
Asst. Executive Housekeeper
Asst.Housekeeper
Executive Housekeeper
Florist
Senior Cabin Stewardess
GUEST SERVICES DEPARTMENT
Concierge
Guest Service Manager
Night Auditor
RESTAURANT DEPARTMENT
Executive Maitre D
Asst.Maitre D
Headwaiter
Junior Steward
Senior Headwaiter
Senior Maitre D
Senior Steward
Steward
SHORE EXCURSIONS DEPARTMENT
Ass.Shore Excursion Manager
Excursion Giude
Shore Excursion Manager
SPA DEPARTMENT
Asst.SPA & Sport Manager
Fitness Instructor
Cosmetologist
Massage
Physiotherapist
Receptionist SPA
Vitalcoach
SPA & Sport Manager
Last updated: April 20, 2022
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: EUROPEAN RIVER CRUISES, Worldwide
An alle DEUTSCHSCHPRACHIGE! – Nutzen Sie die Chance! Bewerben SIE SICH FÜR EIN ONLINE-INTERVIEW AN!
Wir bieten Ihnen
die besten Karrieremöglichkeiten auf See oder Flüssen Kreuzfahrtlinien.
Das müssen Sie an Board mitbringen:
1. Fließende Deutschkenntnisse – B2-C1.
2. Englisch wäre von Vorteil, aber nicht zwingend
3. Bewerben kann sich jede Staatsangehörigkeit, mit der wir zusammenarbeiten: Litauen, Polen, Lettland. Estland, Ukraine, Belarus, Russland, Kasachstan, Moldau, Kirgisistan, Aserbaidschan, Georgien, Armenien, Usbekistan, Tadschikistan.
4. Wir bieten Ihnen Stellen in vielen Bereichen an.
5. Jede Vakanz wird nach dem Prinzip „First come - first get“ besetzt. Deshalb möchten wir Sie dringend auffordern, nicht lange zu warten. Schicken Sie uns Ihre Bewerbung an ASAP.
Der Bewerbungsverfahren sieht wie folgt aus:
1. Schauen Sie die vollständige Liste von Positionen und Kreuzfahrtlinien unten an.
2. Am Ende dieser Ausschreibung klicken Sie auf den APPLY TO POSITION Knopf, beantworten 5 Fragen und fügen ggf. Ihren Lebenslauf auf deutsch oder englisch bei.
3. Unser Rekrutierungsteam wird sich schnellstmöglich mit allen Details an Sie wenden.
Wir freuen uns auf Ihre Bewerbungen!
_________________________________________
CRUISE LINES:
TUI, HAPPAG LLOYD, Seagoing- Salen/ Quark (EXPEDITION SHIPS)/ Scylla Ocean/ Asuka II/ Phoenix / Various European River Ships
ADMINISTRATION DEPARTMENT
Media coordinator
Desktop Publisher
Crew Administrator
First Purser
Chief Purser
German Teacher
Hotel Manager
HR Manager
IT Administrator
Sanitation officer
BAR DEPARTMENT
Bar Manager
Bar Waiters
Bartenders
ENTERTAINMENT DEPARTMENT
Family & Arts Manager
Kids Animator
GALLEY DEPARTMENT
Chef de Partie
Chief Baker/Pastry
Souschef
Trainee Galley
Senior Baker
Chef de Partie
Butler
HOUSEKEEPING DEPARTMENT
Asst. Executive Housekeeper
Asst.Housekeeper
Executive Housekeeper
Florist
Senior Cabin Stewardess
GUEST SERVICES DEPARTMENT
Concierge
Guest Service Manager
Night Auditor
RESTAURANT DEPARTMENT
Executive Maitre D
Asst.Maitre D
Headwaiter
Junior Steward
Senior Headwaiter
Senior Maitre D
Senior Steward
Steward
SHORE EXCURSIONS DEPARTMENT
Ass.Shore Excursion Manager
Excursion Giude
Shore Excursion Manager
SPA DEPARTMENT
Asst.SPA & Sport Manager
Fitness Instructor
Cosmetologist
Massage
Physiotherapist
Receptionist SPA
Vitalcoach
SPA & Sport Manager
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
🇹🇲
Last updated: April 20, 2022
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CRYSTAL CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position CLEARANCE OFFICER
for CRYSTAL CRUISES!
Clearance Officer
is responsible to plan, coordinate and execute all formalities for customs and immigration (including onboard custom and immigration inspections) for Guests and Crew and to ensure that all documentation is in order so that the ship can be cleared immediately upon arrival.
CONDITIONS:
Work in top level, 5* cruise company, luxury segment
Medical insurance provided during contract
Flight paid to ship and to a home address after completed contract
Free food and accommodation
Free uniform
Joining expenses: reimbursed upon completion of first contract.
STCW: reimbursed upon commencement of second contract.
Contract length 5-6 months with following 2 months of vacation.
RESPONSABILITIES
To plan, coordinate and execute all formalities for customs and immigration (including onboard custom and immigration inspections) for Guests and Crew and to ensure that all documentation is in order so that the ship can be cleared immediately upon arrival.
To be responsible for updating Guest passport details in Fidelio and to ensure that all Guests passports are secure at all times.
To ensure that all Guests receive travel documentation folders with the correct color coded tags before the end of the cruise and that all debarking Guests in way ports are informed about required documents for their departure.
To ensure that a six star service is provided to Guests at all times and to deal with Guests complaints and comments in an efficient and timely manner.
REQUIREMENTS:
Minimum 21 years old
College Degree/Diploma, Hotel, or Tourism School required.
Minimum of two (2) years’ experience onboard a luxury cruise ship in a Clearance related position or a minimum of one (1) year experience onboard a luxury cruise ship at the Reception Desk.
Previous experience at the Front Desk on a Crystal Ship preferred.
Must be fluent in written and spoken English (needs to score at least 90% in the onboard English proficiency test).
Excellent interpersonal and public communication skills.
Must have good administrative skills (proficient in Outlook, Word and Excel).
Must possess excellent leadership skills and the ability to interact with all levels of people.
Vaccination Covid-19 mandatory with WHO approved vaccines
Nationalities that we process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇬🇪
Last updated: October 11, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mumbai, India; Malé, Maldives
Our client a well established and successful restaurant group specializing in Western Cuisine in Dubai is expanding its operations and would like to hire a few Demi Chef de Parties (with a background in Continental cuisine) for their Cloud kitchen that supports their existing Award Winning restaurants in Dubai.
There is an opportunity for growth within the company for the right candidate looking at long term growth prospects.
The ideal candidate should have worked in some kitchens that served continental cuisine an have a sound knowledge of the various Continental sauces, techniques and ingredients etc.
Should be able to have a reasonable communication level in English to be able to coordinate with other team members in the kitchen.
Responsibilities
Set up and stocking stations with all necessary supplies
Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
Cook menu items in cooperation with the rest of the kitchen staff
Answer, report and follow executive or sous chef’s instructions
Clean up station and take care of leftover food
Stock inventory appropriately
Ensure that food comes out simultaneously, in high quality and in a timely fashion
Comply with nutrition and sanitation regulations and safety standards
Maintain a positive and professional approach with coworkers and customers
Requirements
Proven cooking experience, including experience as a DCDP, Restaurant Cook or Prep Cook
Excellent understanding of various cooking methods, ingredients, equipment and procedures
Accuracy and speed in executing assigned tasks
Familiar with industry’s best practices
Culinary school diploma
Benefits
Basic Monthly Salary: AED 2800 to 3600 depending on experience + 375 Food allowance + 250 to 450 (Service charge Avg) + 600 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mumbai, India; Malé, Maldives
Location: Farringdon, London, United Kingdom
The
Customer Success Manager
(CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR).
Primary Responsibilities
Work with your assigned clients to build a mutually agreed upon ‘Success Plan’ with performance objectives and critical milestones
Build and sustain relationships with key stakeholders and decision makers, including C-level executives in assigned accounts with the goal of becoming a trusted advisor throughout the client base
Conduct Executive Business Reviews to understand current adoption and deployment, business relationship and general issues and leverage them to better position company’s full portfolio for expansion
Facilitate the involvement of the broader company’s family including Support, Product Management, Product Development, Services, Marketing, Partners and Solution Engineering to ensure client success and to meet account performance objectives / customers’ expectations
Work with clients and Marketing to create referenceable accounts, case studies, webinars and more
Drive attendance to company events
Encourages participation in global and regional user events; leverages online and in-person customer events to share leading best practices.
Key Success Criteria
Track record of exceeding renewal targets and client satisfaction ratings
Ability to articulate to clients a clear return of investment and maintain high customer satisfaction ratings measured through NPS
Drive customer satisfaction by aligning with the client’s Key Performance Indicators (KPIs)
Drive Customer References, Webinars & Case Study generation
Skills
Bachelor’s Degree
3-5 year’s experience in Customer Success, Account Management, Retail Pricing, or Merchandising
Experience in Corporate Retail (merchandising), Consumer Packaged Goods/FMCG, Retail
Strong interpersonal skills
Proven track record of successfully selling and servicing customers and managing ongoing customer relationships
Fluent and professional communication skills (verbal, written, and presentation) in English. Additional European languages beneficial
Proficiency with Office productivity and CRM software.
Readiness to travel up to 25% annually.
Communication/Negotiation:
Become a trusted advisor to our clients.
Establish regular communication cadence with internal and external key stakeholders including C-suite.
Coordinate activities throughout client lifecycle including ongoing education, services, and operational delivery objectives.
Experience negotiating high value, multi-year agreements.
Problem Solving:
Educate clients on the offering strategy and roadmap and provide advice on how to best leverage the offering based on understanding of client needs.
Solicits client feedback on solution and provides input to Services, Support, Development, Operations and Offering Management
Drive Save action plans around at-risk accounts
Location: Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Location: Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
YOUTH STAFF
onboard
Royal Caribbean Cruises.
Youth Staff
organizes and leads youth activities, ages 6 months -17 years, in designated activity centers, assigned areas and throughout the vessel by performing the following essential duties and responsibilities.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSABILITIES:
Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms.
Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organized and leads a variety of established age appropriate activities.
Acts as a role model for the youth with regard to leadership, friendliness, diplomacy, honesty, fair play, sportsmanship and open-mindedness.
Exercises discretion and good judgment when interacting with the children. Maintains a constant awareness of the children’s whereabouts and their safety. Intervenes when a conflict arises or when a child needs extra attention or assistance in order to enjoy the activities. Responds to any type of emergency.
Directs children in eating, resting, and toileting.
Helps children develop habits of caring for own clothing and picking up and putting away toys and books.
Maintains discipline within assigned group to ensure safety precautions are followed.
Serves meals and refreshments to children and regulates rest periods.
Communicates with parents in a tactful and courteous manner to generate a high level of comfort. Acts as liaison between the Youth Activities Manager and the parents.
Keeps current on children trends regarding music, dance crazes, fads, computer games, reading materials and physical activities.
Organizes teen-related activities. Performs Disc Jockey duties for teen parties. Operates audio equipment to play music and keeps inventory of music library.
REQUIREMENTS:
Bachelor’s degree in education, recreation or related field from an accredited university or college or the international equivalent.
Three to five years experience working with large groups of youths ages 6 months -17 years.
Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred.
Minimum 21 years old
Master of Ceremonies experience preferred.
Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions.
Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred.
Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred.
Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only.
Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc.
Fluent ENGLISH language level
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: June 28, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
ГибридLimassol
headBarcelona, Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Автоотклики