Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Senior Product Manager to own institutional partner products such as Custody, Brokerage, and Fees & Incentive Programs (including MM/MT structures, VIP tiering, and rebate frameworks). Final scope will weigh your background, but the mandate is consistent: build institutional-grade products that compete on infrastructure, economic design, and reliability — and translate that into measurable growth in client adoption, trading volume, and revenue. You will partner with engineering, operations, sales, compliance, and external service providers to ship complex changes that institutional counterparties trust and rely on.
What You’ll Be Doing
Clearly define product direction and roadmaps for Custody OES, drive its evolution and turn client and partner requirements into shipped features. Grow the client and partner base. Optimize operations through self-service portals and process automation.
Own the fee schedule and incentive programs (MM/MT, VIP tiers, rebates), balancing market dynamics, competitor moves, and institutional needs against company strategy, revenue, and competitive position. Build and continuously evolve AI agents for competitor intel, liquidity analysis, fee and rebate simulation, and program operations.
Own the commercial logic of your product lines. Build ROI-grounded business cases for product and partnership investments; quantify revenue and AUM impact to drive prioritisation;
Articulate strategy, progress, and trade-offs to internal leadership and external institutional clients.
Partner cross-functionally with engineering, design, compliance, and legal to ship complex changes. Navigate multi-jurisdictional regulatory constraints (HK, SG, EU, US) and balance trade-offs between speed, scalability, and compliance.
What We Look For In You
PM experience at a crypto exchange on Custody OES, or at a custody, or background from traditional finance on Collateral / Tri-party / CCP solutions. Deep market knowledge and an end-to-end grasp of how counterparties, custody, execution, and settlement connect.
Solid understanding of liquidity dynamics and how institutional crypto markets actually work. Prior hands-on experience managing fee schedules or designing incentive programs (MM/MT, VIP tiers, rebates) is a strong plus.
Proven experience of leading strategic business reviews, facilitating on-site requirement discovery, and converting client feedback into prioritized product initiatives. Strong track record of partnering with Sales, BD, and Relationship Management teams in a B2B institutional setting.
Proven ability to bring structure and clarity to complex problems, align senior stakeholders across functions, and drive decisions and execution. Able to communicate complex strategies and trade-offs with clarity and influence, producing high-quality strategy documents, product plans, roadmaps, and executive-level presentations. Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts.
Hands-on experience leveraging AI tools for market research and product operations. Building automated workflows, using AI for data analysis, or prototyping AI-powered features.
Candidates with more experience will be considered as Product Director (P7-1). Experience building a zero-to-one product is a strong plus.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Hong Kong, Hong Kong SAR; Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Senior Product Manager to own institutional partner products such as Custody, Brokerage, and Fees & Incentive Programs (including MM/MT structures, VIP tiering, and rebate frameworks). Final scope will weigh your background, but the mandate is consistent: build institutional-grade products that compete on infrastructure, economic design, and reliability — and translate that into measurable growth in client adoption, trading volume, and revenue. You will partner with engineering, operations, sales, compliance, and external service providers to ship complex changes that institutional counterparties trust and rely on.
What You’ll Be Doing
Clearly define product direction and roadmaps for Custody OES, drive its evolution and turn client and partner requirements into shipped features. Grow the client and partner base. Optimize operations through self-service portals and process automation.
Own the fee schedule and incentive programs (MM/MT, VIP tiers, rebates), balancing market dynamics, competitor moves, and institutional needs against company strategy, revenue, and competitive position. Build and continuously evolve AI agents for competitor intel, liquidity analysis, fee and rebate simulation, and program operations.
Own the commercial logic of your product lines. Build ROI-grounded business cases for product and partnership investments; quantify revenue and AUM impact to drive prioritisation;
Articulate strategy, progress, and trade-offs to internal leadership and external institutional clients.
Partner cross-functionally with engineering, design, compliance, and legal to ship complex changes. Navigate multi-jurisdictional regulatory constraints (HK, SG, EU, US) and balance trade-offs between speed, scalability, and compliance.
What We Look For In You
PM experience at a crypto exchange on Custody OES, or at a custody, or background from traditional finance on Collateral / Tri-party / CCP solutions. Deep market knowledge and an end-to-end grasp of how counterparties, custody, execution, and settlement connect.
Solid understanding of liquidity dynamics and how institutional crypto markets actually work. Prior hands-on experience managing fee schedules or designing incentive programs (MM/MT, VIP tiers, rebates) is a strong plus.
Proven experience of leading strategic business reviews, facilitating on-site requirement discovery, and converting client feedback into prioritized product initiatives. Strong track record of partnering with Sales, BD, and Relationship Management teams in a B2B institutional setting.
Proven ability to bring structure and clarity to complex problems, align senior stakeholders across functions, and drive decisions and execution. Able to communicate complex strategies and trade-offs with clarity and influence, producing high-quality strategy documents, product plans, roadmaps, and executive-level presentations. Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts.
Hands-on experience leveraging AI tools for market research and product operations. Building automated workflows, using AI for data analysis, or prototyping AI-powered features.
Candidates with more experience will be considered as Product Director (P7-1). Experience building a zero-to-one product is a strong plus.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
• Вести разработку функций от концепции до запуска для более 500 миллионов пользователей.
• Работать в динамичной, ориентированной на данные среде.
• Экспериментировать с современными AI-инструментами для улучшения пользовательского опыта.
• Сотрудничать с командами для реализации идей в реальные функции в реальном времени.
• Анализировать метрики для оптимизации работы продукта.
Требования:
• Опыт работы не менее 3 лет в роли Product Owner, Business Analyst или Project Manager.
• Сильные навыки решения проблем и владение SQL.
• Умение преобразовывать сложные концепции в конкретные задачи.
• Подтвержденный опыт успешной реализации значимых продуктов.
Условия:
• Опционы на акции и конкурентная зарплата.
• Официальное трудоустройство на Кипре с поддержкой визы.
• Офис в Лимассоле с предоставлением питания и корпоративной культурой.
• Медицинская страховка и оплачиваемый отпуск.
• Командные выезды и социальные мероприятия для укрепления коллектива.
ОфисmiddleLimassol
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
DomainTools is looking for a Principal Product Manager to join its Product team. This role is responsible for growing and refining data products that drive threat intelligence solutions, with API-first delivery and integration into UI, AI, and third-party experiences and workflows. It is a strategic role with high impact and visibility inside and outside the company.
The ideal candidate is a strong leader and successful product manager with a track record of delivering market-leading data products, based on insights from direct customer interaction and big-data analysis.
The product manager is expected to contribute solid knowledge of business constraints and prioritize opportunities, deep knowledge of users and customers, and understanding of platforms customers use to engage with products. They must track industry trends and competitive landscape relevant to their products.
The product manager collaborates closely with engineering, marketing, sales, and solutions engineering teams to deliver world-class solutions. This is an individual contributor role requiring influence through data and logic.
Basic Qualifications:
— Minimum 7 years in cybersecurity or data-related product management, delivering data-driven analytics and products
— Deep knowledge of business and customers, understanding data product usage and value
— Experience with threat intelligence products, threat feeds, APIs, and related technologies
— Experience interacting with customers using data warehousing, data science, and Big Data technologies
— Experience integrating data products into third-party environments (customer and partner ecosystems)
— Experience working with Agile (kanban/scrum) development teams and processes
— Excellent people skills working cross-functionally from ideation to market
— Excellent writing, communication, and presentation skills
— US-based with willingness to accommodate core hours overlapping 9am-3pm US Pacific time
Preferred Qualifications:
— Experience in cybersecurity investigations, threat defense, incident response, or related activities
— Solid understanding of cybersecurity market and modern security architectures
— Familiarity with cybersecurity data domains including DNS, IP, TLS/SSL certificates, web crawl, BGP, NetFlow data
— Experience with real-time data collection, processing, and delivery
— Experience with large language models (LLMs) and agentic workflows
— Experience with data products leveraging predictive analytics / machine learning (ML)
— Experience with distributed systems and cloud computing
Location: Tashkent, Uzbekistan
В
DMED
мы ищем руководителя проектного офиса (Head of PM / PMO), который умеет выстраивать процессы и при необходимости готов лично вести проекты от брифа до закрытия акта.
Requirements
Обязанности:
В зоне ответственности
— портфель проектов по внедрению продуктов компании в частном секторе, а также внутренние операционные и организационные инициативы. В подчинении — команда проектных менеджеров, с возможностью кросс-функционального взаимодействия с тим-лидами смежных отделов.
Управление портфелем B2B-проектов:
Контроль сроков, качества и ресурсов при внедрении продуктов компании в частных клиниках.
Внутренние и операционные проекты:
Ведение инициатив компании от формулировки задачи до сдачи результата (запуск процессов, регламентов, SLA и операционных изменений).
Самостоятельное ведение проектов:
Личное управление отдельными проектами полного цикла без передачи менеджеру проектов (при необходимости).
Руководство командой PMO:
Найм, развитие, постановка задач и контроль качества работы команды проектных менеджеров.
Кросс-функциональное взаимодействие:
Согласование ресурсов, приоритетов и сроков с тим-лидами смежных подразделений.
Развитие процессов и методологии:
Выявление и устранение системных барьеров, разработка регламентов, шаблонов и стандартов управления проектами внутри отдела.
Опыт и квалификация:
Опыт работы в роли Head of PM / PMO (SaaS) или аналогичной позиции от 3–5 лет.
Опыт управления командой более 5 проектных менеджеров.
Подтверждённый опыт самостоятельного ведения проектов полного цикла, а не только руководства командой.
Опыт управления проектами на стороне бизнеса (внедрение, операционные изменения).
Менеджерские и Soft Skills:
Опыт развития и найма сотрудников, решения сложных ситуаций и аргументации экспертного мнения перед директорами.
Готовность выстраивать отдел и процессы в условиях их формирования.
Опыт работы в матричной структуре (умение договариваться без прямого подчинения).
Системное мышление, проактивность, ответственность, коммуникабельность и стрессоустойчивость.
Языковые навыки:
Свободное владение русским и узбекским языками.
Владение английским языком будет преимуществом.
Будет плюсом:
Опыт работы в IT-компании (SaaS) или в сфере B2B/B2C-внедрений.
Опыт запуска или реструктуризации проектного офиса с нуля.
Знакомство с Jira или аналогичными системами управления проектами.
Benefits
Официальное трудоустройство;
Работа в развивающейся IT-компании;
Молодой и дружный коллектив;
График работы: пн–пт с 9:00 до 18:00.
Участие в масштабных цифровых и государственных проектах.
Конкурентную заработную плату.
Современный офис с комфортной инфраструктурой.
Простор для карьерного и профессионального роста.
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
Location: China; Thailand; Indonesia; Malaysia
Emerging Travel Group
is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
This is a full-time, remote position open to candidates residing in East and South-East Asia.
Job Responsibilities:
Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
Negotiate and improve commercial and payment terms in line with business priorities.
Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.
Requirements
Relevant experience.
Ideally, 2+ years of experience in supplier management, account management, partnerships or a similar role within travel or hospitality.
Supplier & commercial skills.
Experience managing external partners, negotiating commercial terms and driving supplier performance.
Analytical mindset.
Comfortable working with business and operational metrics, identifying root causes and turning data into actionable improvements.
Technical understanding.
Familiarity with API integrations and the ability to understand and resolve complex technical issues together with relevant teams.
Cross-functional collaboration.
Confident working with Technical, Product, Finance, Customer Support and other teams to drive issues and initiatives to resolution.
Ownership & prioritisation.
Proactive, structured and comfortable managing multiple suppliers and initiatives, prioritising based on business impact.
International mindset.
Ability to work effectively with partners and stakeholders across different markets and cultural contexts.
Benefits
We offer you
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
link
Задачи:
— Разработка и реализация продуктовой стратегии, формирование продуктового видения, определение линейки продуктов с учётом юнит-экономики, трендов и потребностей пользователей;
— Управление продуктом от discovery до delivery, расчет юнит-экономики;
— Проводить Customer Development, интервью, анализ JTBD, CJM и конкурентного окружения;
— Формировать гипотезы и проверять их через MVP, прототипы и A/B тесты;
— Обеспечивать реализацию roadmap: эффективно договариваться о ресурсах с командами разработки, транслировать бизнес-требования в четкие задачи;
— Управлять бэклогом, приоритизировать фичи и инициативы с учетом бизнес-ценности, ресурсов и сложности реализации (RICE, ICE, Kano и др.);
— Презентовать и защищать продуктовые решения: аргументировать ценность и стоимость разработки;
— Разработка интерфейсов продукта;
— Анализировать показатели и метрики, которые определяют успех продукта и нового функционала;
— Вести регулярную коммуникацию со всеми заинтересованными сторонами: пользователями, бизнесом, разработкой, маркетингом и продажами.
Требования:
— DataDriven подход, фокус на определенные продуктовые метрики и финансовый результат;
— Активное использование ИИ в работе;
— Опыт ведения полного цикла продукта: от discovery и гипотез до delivery и масштабирования;
— Знание жизненного цикла продукта, discovery/delivery процессов;
— Опыт управления командой разработки, планирования ресурсов;
— Умение формулировать и проверять гипотезы на основе данных и исследований;
— Опыт разработки и отслеживания ключевых метрик продукта;
— Понимание методологий Agile/Scrum и опыт работы в соответствующих командах;
— Отличные коммуникативные навыки и умение эффективно взаимодействовать с различными заинтересованными сторонами;
— Умение аргументировать решения и находить компромиссы;
— Самостоятельность и инициативность;
— Хорошие коммуникативные и фасилитационные навыки.
Будет плюсом:
— высшее техническое образование или технический бэкграунд
Условия:
— Трудоустройство согласно ТК РФ, белая ЗП;
— Групповые занятия английским после окончания испытательного срока;
— Обучение за счет компании – курсы, тренинги, семинары, конференции;
— Адекватное руководство, лояльное к любым полезным инициативам.
Задачи:
— Управление полным жизненным циклом продуктов: от позиционирования до ценообразования и вывода на рынок;
— Формирование продуктовой дорожной карты на основе потребностей пользователей и рыночных данных, запуск новых продуктов и оптимизация существующих;
— Анализ рынка и конкурентной среды: регулярный мониторинг трендов, конкурентов, цен и новых игроков, подготовка аналитических выводов для руководства;
— Позиционирование продукта: разработка и актуализация позиционирования, ключевых сообщений и УТП для каждой категории продуктов;
— Юнит-экономика: расчёт и контроль юнит-экономики продуктов, анализ маржинальности, работа с ценами, скидками и акциями для обеспечения целевой рентабельности;
— Коммуникации: выстраивание коммуникации с внутренними командами (маркетинг, продажи, клиентский сервис) и внешними партнёрами;
— Подготовка промо- и обучающих материалов, скриптов продаж;
— Анализ продаж и обратной связи клиентов, принятие решений на основе данных.
Требования:
— Опыт работы продакт-менеджером от 2 лет; приоритет — здоровое питание, функциональное питание, фармацевтика или БАДы;
— Понимание российских розничных и онлайн-каналов продаж (собственный сайт канал медицинских учреждений, офлайн-ритейл);
— Навыки анализа данных и принятия решений на их основе;
— Опыт расчёта юнит-экономики и работы с ценообразованием;
— Сильные коммуникативные навыки, умение вести кросс-функциональные проекты.
Условия:
— Возможность расти вместе с эксклюзивным представителем японской компании: продукт с уникальными преимуществами и признанием на рынке;
— Прямое участие в ключевых продуктовых решениях с высокой видимостью результатов;
— Офис в центре Москвы (м. Сухаревская);
— Конкурентоспособная зарплата + бонусы по результатам работы.
Задачи:
— Анализ рынка и мониторинг конкурентов, оформление и презентация результатов исследования для топ-менеджмента;
— Участие в разработке концепции нового продукта с нуля: дизайн продукта, упаковка, полиграфия;
— Создание инструкций, листовок, техзаданий и других необходимых производственных документов;
— Взаимодействие с зарубежными производителями: ведение отчетности и документооборота, участие в видео конференциях;
— Помощь и контроль качества выпускаемой продукции на всех этапах, проведение тестирования продукции;
— Регулярная актуализация потребностей потребителей, сбор обратной связи от отдела продаж и клиентов.
Требования:
— Высшее образование в сфере маркетинга; практические навыки запуска новых продуктов будут преимуществом;
— Обязательно знание английского языка (переговоры, деловая переписка), уровень не ниже B2;
— Аналитический склад ума, уверенное владение Excel (сводные таблицы, ВПР), Adobe Illustrator и Adobe Photoshop;
— Внимательность к деталям, умение работать с большим объёмом информации;
— Коммуникабельность и готовность учиться новому.
Условия:
— Возможности для карьерного и профессионального роста;
— Работа в крупной и стабильной компании;
— Конкурентоспособную заработную плату и бонусы по результатам работы;
— Официальное трудоустройство по ТК РФ;
— Формат работы: офис fulltime, 5/2;
— Система "умный офис" в Москва-Сити, в 2 минутах от ст. м. Деловой Центр.
Location: New York, New York, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Turing Intelligence builds and ships production AI systems for large enterprises. In banking, capital markets, asset management and insurance, our clients come to us with a hypothesis about where AI can move a P&L line, and we turn it into working software that runs in their core workflows, in a regulated environment, with a measured result.
The Engagement Manager owns that outcome: from signed SOW through production deployment, adoption, and renewal. You are the client's day-to-day executive counterpart, the leader of a pod of Forward Deployed Engineers (FDEs), and the owner of the engagement's scope, timeline, margin, and expansion.
This is not a project-management seat and not an engineering seat. It is an account delivery leader who runs a book of business inside a client, keeps senior stakeholders confident, and holds the engagement to its commercial and delivery commitments. You will not write code, but you need enough technical fluency to scope AI work credibly, challenge your engineers' plans, and explain trade-offs to a client CTO or model-risk team without a translator.
What you'll own
Client relationship
Be the trusted counterpart to client sponsors from working teams to managing directors and C-suite. Own the steering committee, the executive updates, and the hard conversations.
Understand the client's business, org, and politics well enough to anticipate what they need before they ask, and to know which stakeholders can stall or accelerate an initiative.
Navigate regulated-enterprise complexity as part of the plan, not a surprise at go-live: model risk management, information security review, data residency, procurement, legal, and Responsible AI requirements.
Protect the relationship through delivery problems. Bring bad news early, with a plan.
Delivery, SOW to production
Own engagements end to end. Structure SOWs with clear scope, milestones, dependencies, acceptance criteria, and a value hypothesis before signature.
Run the engagement: cadence, staffing, risk and dependency management, decision logs, client communications. Make real-time calls on scope and priority to protect the critical path.
Hold the standard that success is adoption and measured impact, not "delivered on time." Define the baseline and KPIs up front and report against them.
Set the quality bar with your engineering lead: production readiness, evaluation of model-backed components, and acceptance testing are part of "done."
P&L and growth
Own the engagement P&L against TI's revenue and margin targets. Manage staffing mix, utilization, change orders, and scope creep to protect gross margin. Forecast accurately and flag variance early.
Identify and shape expansion: new use cases, adjacent business units, follow-on SOWs, renewals. Partner with the BFSI GM, who owns the account relationship and revenue number, to convert them.
Report value delivered, risks, and key decisions to client sponsors and TI leadership on a fixed cadence.
Team leadership
Lead a pod of FDEs and delivery staff. Set direction, unblock, and hold the bar on client-facing professionalism and delivery discipline.
Partner with your technical lead on architecture and staffing decisions; own the outcome even where you don't own the design.
Codify what works into reusable BFSI delivery playbooks, estimation models, and SOW patterns.
What you bring
Required
Collaborative Engagement Manager with sound leadership instincts, a team player who keeps teams motivated under delivery pressure and leads by example, serving as a role model in work ethic, accountability, and client commitment.
8+ years in client-facing delivery or consulting, with at least 3 years leading engagements or accounts for financial services clients (banking, capital markets, asset management, insurance, or payments).
Track record of owning engagement or account financials: margin, forecasting, staffing, change orders, renewals.
You have led at least one AI, ML, or data-platform program into production at an enterprise and can speak to what the client changed as a result.
Executive presence and relationship depth: you have run steering committees, managed MD-level sponsors, and retained accounts through difficult periods.
Technical fluency: you can read an architecture diagram, understand how an LLM-based system is built and evaluated, and ask the questions that expose weak plans. You do not need to code.
Based in the New York metro area and able to be onsite with clients several days per week.
Preferred
Engagement management at a technology consultancy, systems integrator, or AI-native delivery firm; or a delivery leadership role inside a bank or insurer's technology or data organization.
Familiarity with BFSI regulatory context: model risk management, information security and third-party risk, data privacy and residency.
Experience in a two-in-a-box model working alongside a commercial account owner.
How we work
Two-in-a-box: you own delivery and engagement growth; the BFSI GM owns the account relationship and topline revenue.
Small pods of senior FDEs staffed against outcomes, not seats.
Bias to shipping. Iterative delivery and clarity over process.
Low ego. The outcome matters more than who gets the credit.
Compensation and logistics
Base salary + Bonus and equity.
Hybrid. Onsite with clients in NYC as the engagement requires; occasional travel to other client sites.
Reports to the Head of AI Delivery, Turing Intelligence.
#LI-VC1
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact.
WHAT YOU’LL DO
DELIVER HIGH-QUALITY IMPLEMENTATIONS
- Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
- Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration
DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES
- Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions
- Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout
BE A PRODUCT & WORKFLOW EXPERT
- Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing
- Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds
CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY
- Provide structured feedback and insights to Product to inform roadmap prioritization
- Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach
WHAT YOU'LL NEED
- 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions
- Strong project management and time management skills with the ability to keep multiple customers on track simultaneously
- Excellent verbal and written communication skills, including the ability to explain complex workflows simply
- Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions
- Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions
- Strong record of meeting or exceeding performance metrics in previous roles
- Ability to anticipate customer needs and position product capabilities proactively
- Comfort operating in a fast-paced, high-growth environment with evolving processes
NICE TO HAVES
- Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules)
- Background in financial services, Fintech, or SaaS implementations
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Задачи:
— Разрабатывать и вести комплексные стратегии платных медиа, адаптированные к стадии роста клиента, бизнес-модели, целевой аудитории, циклу продаж и целям по доходу.
— Самостоятельно создавать, запускать, управлять и оптимизировать кампании в Google Ads, LinkedIn, Facebook и Instagram.
— Полностью отвечать за настройку кампаний, включая исследование ключевых слов, стратегию аудитории, структуру аккаунта и кампании, разработку групп объявлений, стратегии ставок, отслеживание конверсий, распределение бюджета и направление креативов.
— Мониторить и оптимизировать кампании по ключевым метрикам: CTR, CPC, CPL, CPA, конверсия, вклад в воронку продаж, ROAS и ROI.
— Разрабатывать и управлять планами тестирования для рекламных текстов, креативов, лендингов, предложений, аудиторий, стратегий ставок и структуры кампаний.
— Анализировать данные о производительности для выявления трендов, диагностики проблем, поиска возможностей роста и предоставления рекомендаций.
— Сотрудничать с командами контента и дизайна для создания эффективных рекламных креативов и сообщений, ориентированных на покупателей B2B SaaS.
— Работать с SEO-командой для согласования PPC-стратегий с органическим поиском, контентом и инициативами по генерации спроса.
— Ответственно управлять бюджетами платных медиа, делая обоснованные рекомендации по распределению расходов, масштабированию и повышению эффективности.
— Вести коммуникацию с клиентами по вопросам производительности, объяснять стратегии, устанавливать ожидания и предоставлять своевременные обновления и рекомендации.
— Руководить отчетностью и обсуждениями результатов с клиентами, превращая сложные данные кампаний в понятные бизнес-инсайты для технических и нетехнических участников.
— Сотрудничать с отделами продаж и продукта для согласования таргетинга, сообщений и целей конверсии с клиентскими инсайтами и бизнес-приоритетами.
— Строить и поддерживать отношения с представителями рекламных платформ для получения поддержки, стратегических рекомендаций, доступа к бета-версиям и новым функциям.
— Следить за обновлениями рекламных платформ, изменениями в области конфиденциальности и отслеживания, трендами в рекламе B2B SaaS и лучшими практиками.
— Вносить вклад в улучшение процессов PPC, отчетных систем, стандартов аккаунтов и стратегических руководств SimpleTiger.
— Обеспечивать наставничество, стратегическое руководство и контроль качества для младших членов команды по мере роста функции PPC.
Требования:
— Опыт не менее 5 лет в управлении и оптимизации PPC и платных социальных кампаний, предпочтительно в B2B SaaS, агентстве или быстрорастущей технологической среде.
— Подтвержденный опыт управления значительными бюджетами в Google Ads и LinkedIn Ads, а также опыт работы с Meta Ads Manager (Facebook и Instagram).
— Глубокие знания Google Ads, включая поиск, дисплей, YouTube, ремаркетинг, Performance Max, отслеживание конверсий и автоматизированные стратегии ставок.
— Хорошее знание рекламы в LinkedIn и Meta, включая разработку аудиторий, ретаргетинг, кампании по генерации лидов и полную воронку B2B.
— Успешный опыт улучшения эффективности платных медиа через структурированное тестирование, стратегическое распределение бюджета, постоянную оптимизацию и тщательный анализ.
— Опыт запуска кампаний с нуля и полного ведения аккаунтов от аудита и стратегии до исполнения, отчетности и оптимизации.
— Владение Google Analytics, Google Tag Manager, Looker Studio и аналогичными инструментами аналитики, атрибуции и отчетности.
— Опыт использования инструментов с ИИ и автоматизации рекламных платформ для улучшения анализа кампаний, разработки креативов, эффективности рабочих процессов и оптимизации с применением здравого смысла для проверки результатов и рекомендаций.
— Знакомство с CRM и платформами маркетинговой автоматизации, предпочтительно HubSpot, и метриками воронки B2B SaaS, включая качество лидов, MQL, SQL, воронку продаж, CAC, LTV и атрибуцию доходов.
— Сильные аналитические, письменные, устные и презентационные навыки с умением переводить сложные данные в понятные и применимые рекомендации для клиентов и внутренних заинтересованных лиц.
— Высокая организованность, самостоятельность и внимание к деталям с ответственностью за управление несколькими клиентскими аккаунтами в удаленной, ориентированной на результат среде.
— Сертификаты Google Ads и Meta Blueprint приветствуются, но не обязательны.
Условия:
— 100% удаленная работа
— Ориентированность на результат
— Гибкий график работы и политика отпусков
— Компания предоставляет компьютер всем сотрудникам
— Все типичные праздники США с полным оплачиваемым отпуском
— Медицинская страховка через платформу JustWorks HR
— Пенсионный план 401(k) через Vestwell
Location: Singapore
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you a commercially driven sales professional who loves opening doors, building relationships and winning new business? We’re looking for an
Account Manager
to join our growing sales team. This is a
hunter-focused role
for someone who is energised by prospecting, creating opportunities from scratch and turning conversations into revenue. You’ll be responsible for developing new business across the ASEAN market, while also building strong relationships with clients and identifying opportunities to grow existing accounts. You’ll need to be comfortable owning the
full sales cycle — from prospecting and first conversation through to negotiation, close and account growth.
If you’re ambitious, resilient and enjoy the thrill of winning, this could be a great fit.
What You’ll Do
Hunt for new business:
Identify, prospect and engage new clients across your target market, building a healthy pipeline through proactive outbound activity.
Own the full sales cycle:
Take opportunities from initial outreach and discovery through presentations, proposals, negotiation and close.
Create your own opportunities:
Research target accounts, identify decision-makers and develop creative approaches to open new conversations rather than relying solely on inbound leads.
Build senior relationships:
Develop trusted relationships with marketing, demand generation, sales and other senior stakeholders within target accounts.
Understand client challenges:
Uncover business objectives, pain points and priorities and translate these into relevant solutions.
Drive revenue growth:
Consistently achieve and exceed monthly, quarterly and annual revenue targets.
Grow existing accounts:
Identify cross-sell, upsell and expansion opportunities within existing clients while continuing to prioritise new business acquisition.
Build and manage pipeline:
Maintain accurate forecasting and pipeline discipline, with a strong focus on conversion, deal velocity and revenue generation.
Partner with internal teams:
Work closely with campaign, marketing, delivery and client success teams to ensure a seamless client experience from sale through execution.
Stay commercially curious:
Keep up to date with trends across B2B marketing, demand generation, ABM and the broader technology landscape so you can bring value to client conversations.
What We’re Looking For
3–5 years of B2B sales experience
, ideally within technology, media, marketing, advertising, demand generation, SaaS or a related environment.
A
proven hunter mentality
— you enjoy prospecting, cold outreach, and creating opportunities rather than waiting for leads to come to you.
A track record of
meeting or exceeding sales targets
and consistently delivering revenue.
Experience managing the
full sales cycle
, from prospecting to closing.
Strong commercial and consultative selling skills, with the ability to uncover needs and position solutions against business challenges.
Confident engaging with
senior decision-makers
and navigating multiple stakeholders within an organisation.
Resilient and persistent — comfortable hearing “no” and finding another way in.
Strong communication, presentation and negotiation skills.
Highly self-motivated, organised and comfortable working towards ambitious targets.
A team player who can collaborate effectively with internal stakeholders while taking
full ownership of their number
.
Experience or understanding of
B2B marketing, demand generation, ABM or digital marketing
is highly advantageous.
The Person We’re Looking For
You’re not someone who waits for an SDR to hand you a meeting.
You’re naturally curious about businesses, know how to identify an opportunity, and are confident picking up the phone, sending the message or finding the right person to start a conversation.
You’re competitive but collaborative, commercially minded and motivated by results. You take ownership of your pipeline, your clients and, most importantly,
your number
.
What We Offer
Career Growth:
Join a high-growth organisation with genuine opportunities to develop your sales career.
Competitive Compensation:
Attractive base salary with performance-based incentives tied to your success.
Autonomy & Ownership:
The opportunity to build your own pipeline, develop your territory and make a visible impact on revenue growth.
Collaborative Culture:
Work alongside an experienced, supportive team that values ambition, accountability and teamwork.
Regional Exposure:
Work with leading technology and B2B brands across the ASEAN and APAC markets.
If you’re a natural hunter who enjoys opening doors, winning new business and building something of your own, we’d love to hear from you.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (large market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume large market book of business (1,000–4,999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
Ability to travel up to 25% of the time.
What you will do:
Own and manage large market client and broker relationships across a high-volume book of business (25-30 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments. Assume full ownership of all engagement-related KPIs.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 25% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
5+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
Possesses a proven track record of curiosity and independent problem-solving, both when navigating client challenges and collaborating cross-functionally with internal teams.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The salary range for this position is $120,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Milwaukee, WI
Electrical Project Manager
Heavy Industrial Electrical | E&I | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
America's industrial and energy sectors depend on reliable electrical and instrumentation systems to power operations, maintain production, and support critical infrastructure. From natural gas compressor stations and pipeline facilities to power generation plants, manufacturing facilities, and industrial process operations, Electrical Project Managers play a critical role in delivering the infrastructure that powers our economy.
At Michels Power, you'll lead complex Electrical & Instrumentation (E&I) construction projects while working alongside customers, field leadership, engineers, subcontractors, and project teams to safely deliver high-quality projects that meet schedule, budget, and performance expectations.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical and instrumentation (E&I) construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, instrumentation and controls systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical industrial infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and the ability to safely deliver projects while meeting customer expectations, schedule commitments, and financial objectives.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, schedules, procurement activities, contracts, change orders, and financial performance.
Develop project execution strategies that support safety, quality, schedule, and profitability objectives.
Serve as the primary customer-facing representative throughout project execution.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Identify project risks, constructability challenges, schedule impacts, and operational issues while developing effective solutions.
Ensure compliance with customer specifications, contract requirements, safety standards, and company policies.
Promote and maintain a culture of safety, accountability, teamwork, and operational excellence.
What You'll Do
Manage industrial electrical and E&I construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Instrumentation and control systems
PLC and SCADA integration
Industrial automation systems
Process control systems
Field instrumentation installations
Compressor station E&I systems
Pipeline facility electrical and instrumentation infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, loop checks, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, productivity, resource utilization, procurement activities, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Lead customer meetings, forecasting reviews, project updates, and operational planning discussions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We support some of North America's most complex industrial and energy infrastructure projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that powers communities, industries, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical and instrumentation (
E&I
) construction projects.
Strong understanding of industrial electrical systems, instrumentation systems, process controls, automation systems, commissioning, and startup activities.
Experience supporting projects involving:
Medium-voltage power systems
Low-voltage power systems
Switchgear
Transformers
MCCs
PLC systems
SCADA systems
Instrumentation and controls
Industrial process equipment
Electrical distribution systems
Experience supporting compressor stations, pipeline facilities, Midstream infrastructure, power generation facilities, industrial process plants, manufacturing facilities, or similar industrial environments.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: New York, New York, United States
iCapital is looking to hire a Senior Vice President / Vice President to join the iCapital Solutions Enterprise Wealth Client Management team, focused on our existing relationships within Wires & Private Banks. This position will play a central role in quarterbacking, maintaining, and deepening relationships within existing clients, ensuring fulsome delivery and execution of our existing suite of offerings across all asset classes.
The team strives to understand their clients’ needs and collaborate with other departments to deliver best-in-class solutions and the highest quality client service and execution.
This role will also partner with Business Development to uncover new expansion opportunities within this set of existing clients. This is a senior-level, technical role focused on the delivery and ongoing support of iCapital’s full suite of solutions, to the wealth channel.
Responsibilities
Develop & deepen existing relationships with Wires & Private Banks clients.
Drive enterprise adoption of our technology platform and infrastructure.
Promote a consultative approach to deepen and expand current relationships across the iCapital platform of offerings.
Play key role as the primary touchpoint for several strategic clients.
Manage and lead internal projects and develop frameworks and processes for ongoing team management.
Develop presentations with significant data and analysis for internal meetings and projects.
Work collaboratively with internal and external cross-functional teams on fund launches and strategic initiatives.
Drive day-to-day engagement with Enterprise Wealth clients, ensuring we are delivering and executing at the highest level for iCapital’s clients.
Collaborate with other Client Management associates across iCapital Solutions to drive tactical and strategic initiatives regarding existing client penetration and opportunity identification.
Qualifications
10+ years of experience in a technical relationship management capacity
Extensive knowledge of alternatives and/or structured investments is highly preferred
Direct experience working for or with wealth management firms is highly preferred
Experience with SAAS offerings and wealth tech platforms preferred
Excellent organizational skills and attention to detail
Excellent verbal and written communication skills
Able to meet deadlines and work effectively under pressure
Passion for client service and exceeding client expectations
Strategic mindset and able to work independently
Demonstrated client service skills and ability to carry enterprise relationships with little to no oversight
Series 7 and 63 licenses preferred
Benefits
The base salary range for this role is
$165,000 to $200,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together.
Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Singapore, Singapore; Demonstrated effectiveness leading and influencing globally distributed teams across time zones and diverse cultural contexts
head
Tashkent, Uzbekistan
Lagos, Nigeria
УдалённоChina; Thailand; Indonesia; Malaysia
New York, New York, United States; For applicants from the European Union, please review
seniorUnited Kingdom - Remote; Must be located in the United Kingdom
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.; Relocation expense coverage to NYC or SF (if needed)