Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Senior Business Manager to drive the design, development and delivery of new products for the Liquidity team. The successful candidate will be working closely with liquidity managers, engineers and stakeholders for day-to-day support/running/problem solving of the business. The candidate will gain exposure to trading strategies supported by liquidity teams ranging from delta-one to volatility products traded in orderbook, over-the-counter or de-centralized. It’s a unique opportunity for one to contribute his/her expertise and grow with the industry.
What You’ll Be Doing:
Support the development of liquidity business as a problem solver
Coordinate with multiple teams (Legal, Compliance, Risk, Audit, Finance) to do complete business analysis ensuring proper control in place, and related matters are properly and timely addressed
Overview the projects for business growth and provide support on planning, execution and coordination
Identify key business points related to risk, compliance and operations, design procedures and workflows to enhance
Conduct detail feature and risk analysis to facilitate technical design by engineering team
What We Look For In You:
Bachelor's degree in finance, economics, computer science, or related field
Solid experience in business management or business analyst, preferably in financial services or trading technology
Strong understanding of trading systems end-to-end logic in financial markets
Experience with agile project development methodologies
Excellent communication and collaboration skills
Ability to manage multiple priorities and meet deadlines
Ability to work effectively in a fast-paced, dynamic environment
Fluent in both English and Chinese
Nice to haves:
Familiarity with blockchain and cryptocurrency exchanges
Perks and Benefits:
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
About OKX
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Trading Systems team builds the mission-critical order, execution, position, and risk infrastructure that powers OKX’s global trading platform. We operate at the intersection of high performance, correctness, resilience, and scale—where every design decision matters.
We are seeking a Senior C++ Software Engineer to lead the design and evolution of our trading counter and core trading systems. This role is for an engineer who combines deep systems expertise with strong ownership: someone who investigates root causes, raises the quality bar across the engineering lifecycle, and turns individual learning into reusable team capability.
What You’ll Be Doing
Lead the architecture, design, and development of complex, high-performance C++ trading systems.
Design reliable distributed systems, including consistency, fault tolerance, disaster recovery, and resilience strategies across system boundaries.
Own work end to end—from technical proposals and design reviews through framework refactoring, implementation, deployment, production debugging, replay, and validation.
Solve low-level systems challenges involving networking, protocols, concurrency, memory management, performance, and operating-system-level behaviour.
Drive architectural improvements by identifying systemic issues and anti-patterns, such as overly coupled or “God Class” designs, and redesigning components with clear responsibilities.
Build proactive quality safeguards, including automated testing, failure-injection scenarios, stability validation, monitoring, and replay-based verification.
Design controlled experiments to validate architectural assumptions and diagnose complex production issues beyond surface-level symptoms.
Work effectively across heterogeneous technology stacks, making sound engineering decisions at language, service, and platform boundaries.
Independently explore and apply AI-assisted engineering practices across code understanding, solution design, cross-review, incident analysis, test validation, and knowledge capture.
Raise engineering standards through thoughtful code reviews, technical discussions, and continuous improvements to development practices.
Mentor engineers and share practical knowledge through documentation, playbooks, technical sessions, and reusable frameworks.
What We Look For In You
Bachelor’s degree or above in Computer Science, Software Engineering, or a related STEM field; equivalent practical experience is also valued.
5+ years of hands-on software engineering experience, with substantial experience building production C++ systems.
Strong experience designing and evolving complex systems, with a clear understanding of architectural trade-offs.
Proven knowledge of concurrency, multithreading, network programming, and performance optimisation in Linux-based environments.
Hands-on experience with distributed consistency, high availability, fault tolerance, disaster recovery, or other system-level reliability designs.
Strong understanding of computer systems fundamentals, including networking protocols, operating systems, memory, storage, and runtime behaviour.
A track record of taking ownership proactively, from defining the problem to delivering and validating a robust solution.
Exceptional debugging and analytical ability, with a habit of investigating why issues occur—not simply applying short-term fixes.
Experience using automated tests, simulation, replay, or comparative experiments to validate system behaviour and reliability.
Clear communication skills and a collaborative mindset; able to turn experience into documentation, standards, and practices that help the whole team.
Nice to Haves
Experience with exchange, brokerage, trading counter, order management, execution, market data, or other low-latency financial systems.
Experience with event-driven architectures, messaging systems, or high-throughput distributed platforms.
Familiarity with Rust, Java, Go, Python, or other languages used in multi-language production environments.
Practical experience applying AI tools to improve software engineering workflows and code quality.
Experience working with globally distributed, cross-functional engineering teams.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for talented, impact-driven Mobile Engineers to join our engineering organization in Hong Kong. In this role, you will build and scale high-performance, resilient native mobile applications that power OKX’s core product ecosystems—ranging from high-concurrency payment and trading engines to user acquisition, engagement, and product growth systems. You will work on cross-functional engineering challenges at global scale, partnering closely with product design, backend architecture, security, and regional teams.
What You'll Be Doing
Build & Scale Native Mobile Apps:
Design, develop, and maintain modular, reliable native mobile features (iOS or Android) used by millions of global users.
Architect Core Systems:
Drive technical decision-making on mobile architecture, API design, performance optimization, and offline/network resiliency.
Collaborate Cross-Functionally:
Partner closely with Product Management, Design, and Backend Engineering to translate complex user and commercial requirements into intuitive, reliable mobile experiences.
Ensure Quality & Rigor:
Write clean, testable, and maintainable code while maintaining high engineering standards for code reviews, testing, security, and monitoring.
Integrate AI Workflows:
Apply AI coding tools actively in your workflow—not only for code generation, but also to build and maintain repeatable personal AI development workflows.
Modernize Engineering Tooling:
Leverage modern development tools, automated CI/CD pipelines, and productivity workflows to maintain rapid iteration speeds.
What We Look For In You
Solid software engineering fundamentals with hands-on experience building, shipping, or maintaining production native mobile applications (iOS with Swift/Objective-C or Android with Kotlin/Java).
Strong understanding of mobile system design, clean architecture, memory management, testing, and performance tuning.
Ability to actively apply AI coding tools in your workflow and continuously optimize personal engineering productivity.
Problem-solving mindset with the ability to take ownership of end-to-end features and drive execution independently.
Nice-To-Haves
Experience in fintech, crypto, digital payments, high-concurrency consumer apps, or growth systems.
Familiarity with mobile architecture patterns, CI/CD pipelines, experimentation frameworks, or attribution tools.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX
Data Team
is responsible for the whole data scope of OKG, from techincal selection, architecture design, data ingestion, data storage, ETL, data visualization to business intelligence and data science. We are data engineers, data analysts and data scientists. The team has end-to-end ownership of most of the data at OKx throughout the whole data lifecycle including data ingestion, data ETL, data warehouse and data services. As a
Product Manager
of the team, you will work with the team to leverage data technologies to empower evidence-based decision-making and improve the quality of the company's products and services.
What You’ll Be Doing
Deeply understand business goals and pain points
: Work closely with business teams to understand their day-to-day data needs, identify core metric frameworks and key insight opportunities, and proactively propose data-driven solutions.
End-to-end data solution design
: Translate business requirements into data requirements, owning the full lifecycle from event tracking design, data modeling, and metric definition to dashboard design, launch, and acceptance.
Build and standardize business metric systems
: Lead the definition of core metrics, unify calculation logic, and design and implement dashboards to ensure standardized analysis and end-to-end business traceability.
Drive data product adoption
: Partner with business teams to promote data tools within departments and establish standard operating procedures (SOPs).
Data governance and quality assurance
: Continuously monitor the stability of event tracking and metrics, ensure data consistency, and help drive standardized data governance processes.
What We Look For In You
7+ years of experience
in data product management or related roles; experience at leading internet/technology companies is a plus.
Strong familiarity with data ecosystems
, including event tracking systems, A/B testing frameworks, metric systems, and BI data pipelines, with hands-on design or management experience.
Ability to
quickly understand complex business logic
and break down ambiguous requirements into actionable, executable solutions.
Excellent cross-functional communication and execution skills
, with strong ownership and project leadership mindset.
English and Mandarin Chinese proficiency
sufficient for use as a working language as the role involves liaising with various stakeholders in chinese-speaking markets.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Strategic Account Executive, Growth
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $32
0,000 - $340,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward.
- Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time.
- Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to.
- Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them.
- Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice.
- Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle.
- Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy.
- Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day.
EVEN BETTER...
- Language Fluency: Professional fluency in both Spanish and English.
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London; Italy; Portland; Australia; Salt Lake City; Washington; Toulouse; Oran; Tunis; Bali; Algiers; Norway; Portugal; Minneapolis; Kazakhstan; Malaysia; Costa Rica; India; Los Angeles; Puerto Rico; vietnam; Lille; Columbus; Houston; Phoenix; Poland; Taiwan; Detroit; Nice; Philippines; Ireland; Austria; Abidjan; China; Thailand; Finland; Peru; Montpellier; Greece; Dallas; San Francisco; Argentina; Austin; Nantes; Mexico; Strasbourg; Aix-en-Provence; Tampa; Angers; Denmark; United States; Nashville; Chicago; Dominican Republic; Belgium; Saudi Arabia; Paris; London | United Kingdom; Toulon; San Jose; Turkey; Rennes; Chile; San Diego; Orlando; Dijon; Hawaii; New York City; Boston; Charlotte; Germany; Ecuador; Constantine; Seattle; South Korea; Switzerland; Philadelphia; Romania; Fort Worth; Lyon; Jacksonville; Atlanta; Colombia; Bordeaux; Marseille; Nîmes; Brazil; Sweden; Canada; Reims; Indianapolis; Anaba; Netherlands; Miami; Las Vegas; France; Cannes; Denver; United Arab Emirates; South Africa; New Zealand; Morocco; Japan; Spain; San Antonio; Russia; New Orleans; Annecy; Croatia; Grenoble
Workplace: Remote
Our vision
Short-term rental operators are drowning in scattered tools, missed guest messages, and manual work. We're building one system that runs it all — from guest communication and reservations to cleaning, maintenance, pricing, and reporting, powered by AI.
Base360.ai http://Base360.ai is on a mission to become the operating system that short-term rental businesses around the world run on. We help property managers automate operations, increase revenue, and scale their portfolios without growing their workload.
We're early, we're moving fast, and we're looking for people who want to help build something huge from the ground up.
About the role
We're looking for a Founding Growth Marketer to help Base360 reach short-term rental operators and property management companies — and turn attention into demo bookings, qualified leads, and customers.
We're open to how you get there: you might go deep and own a single channel, or run across several. Paid ads, SEO, outbound, content, partnerships, lifecycle, funnels — we want someone who can find what works and make it grow.
This is a hands-on, entrepreneurial role. You'll work directly with the founder, experiment quickly, and build our growth engine from the ground up.
What you'll do
- Own a growth channel end to end — or run across several. Set the strategy, launch campaigns, and take responsibility for results.
- Generate qualified leads and drive demo bookings. Build campaigns that reach short-term rental operators through paid ads, SEO, outbound, referrals, and industry partnerships.
- Understand our customers. Learn how property managers operate, what slows them down, and what makes them switch software.
- Run experiments fast. Test hooks, audiences, funnels, and offers; stop what doesn't work and scale what does.
- Use AI wherever it gives you an edge. Apply it to research, copy, targeting, content production, and automation.
- Build funnels and landing pages that convert. Improve each step from first impression to demo booking and paying customer.
- Work closely with the founder on positioning and messaging. Turn product capabilities into clear reasons for operators to choose Base360.
- Track performance. Measure lead quality, conversion rates, acquisition costs, and pipeline contribution — and explain what's working and why.
Who you are
- You're a fast learner. You may specialise in one growth channel or work across many, but you pick up new skills quickly and enjoy figuring things out.
- You're hungry to get great at growth. You don't need to know everything yet, but you're determined to become one of the best.
- You're AI-savvy. You use modern tools to test ideas, automate repetitive work, and move faster.
- You're resourceful and self-directed. You take a goal and figure out how to achieve it without waiting for detailed instructions.
- You're analytical. You're comfortable with data, attribution, and turning insight into action.
- You care about commercial results. You measure success through qualified demand and customers, not just impressions and clicks.
- Bonus: Hands-on experience with paid ads, SEO, outbound, content, lifecycle marketing, or partnerships.
- Bonus: Experience in B2B SaaS, short-term rentals, hospitality technology, or marketing to property managers.
Why join Base360.ai http://Base360.ai?
- Help build the AI operating system for short-term rental businesses.
- Work directly with the founder and shape how we bring the product to market.
- Have ownership from day one, with the opportunity to build and lead a growth team.
- Competitive salary and performance-based incentives.
- Grow professionally in a hands-on, entrepreneurial environment where your work directly affects the business.
You should NOT apply if:
- You're looking for a predictable corporate role with a fixed playbook.
- You engage in office politics or gossip instead of communicating directly.
- You're looking for a slow-paced role with limited ownership.
- You don't aim to become one of the best at what you do.
#LI-Remote
Location: San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build lasting businesses, including paid and free memberships, community chats, live experiences, and one-time purchases.
Ultimately, our goal is simple: fund the creative class. We're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet
- 25 million+ paid memberships on Patreon today
We're continuing to invest in building the best creator platform and team in the creator economy. We're looking for an Executive Assistant to help advance that mission.
This role is based in San Francisco and is open to candidates who can work in-office three days per week under our hybrid model.
ABOUT THE TEAM
The Office of the CEO provides high-touch support to Patreon's CEO & Co-Founder and executive team, spanning calendar management, communications, travel, and cross-functional coordination. This role partners closely with the Chief of Staff to keep the CEO's priorities, schedule, and business rhythms running smoothly.
ABOUT THE ROLE
- As a member of the Office of the CEO, you will provide support to the CEO & Co-Founder and work closely with the Chief of Staff
- Proactively manage complex calendars 3-6 months out, partnering closely with Biz Ops to ensure the CEO's calendar and the exec team's calendars stay aligned; maintain and adjust business rhythms as needed
- Proactively communicate calendar updates and priorities to the Rhythm of Business (ROB) stakeholders (Business Operations, Executive Assistants, Communications teammates)
- Maintain the CEO's inbox, draft correspondence
- Work with the Chief of Staff to procure or create meeting agendas and presentations
- Attend meetings, take notes, track action items and deliverables
- Coordinate offsites and events for the Executive Team
- Celebrate birthdays, anniversaries and new family member arrivals of Executive Team members
- Coordinate all of the CEO's business travel and some personal travel, including bookings and logistics
- Build and share quarterly/annual travel lookaheads with CEO's family office to support long-range planning
- Maintain, organize, and code receipts, expenses, and reimbursements
- Work with the Chief of Staff to create project management processes for cross-functional initiatives, building and maintaining systems that scale with the office
Projects you may work on:
- Coordinating activities, logistics and agendas for exec team offsites
- Meeting coordination during company planning, annual reviews
- Supporting monthly All Hands efforts
- Special projects on an as-needed basis
- Board meeting coordination and planning
- Annual company kickoff (PKO) planning and support
ABOUT YOU
- 3-5 years EA experience supporting C-level executives in startup or high-growth environments
- Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA
- This is a San Francisco based role for a hybrid model company, in office 3 days/week
- Extremely organized and detail oriented
- Exercises sound judgment, confidentiality and professionalism
- Moves quickly without sacrificing efficiency or effectiveness
- Prioritizes shifting demands with a high degree of accuracy and consistent follow up
- Excellent written and verbal communication skills
- Strong project management skills; able to build and run systems and processes independently
- Ability to:
- Work autonomously
- Problem solve
- Think five steps ahead
- Create and maintain structure and processes
- Advanced knowledge of business-related tools including (but not limited to) Google Suite, Slack, Notion, and AI tools, with strong AI fluency and a demonstrated ability to leverage AI to improve productivity
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our people:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion are critical to our ability to serve creators worldwide. If you're excited about this role but your experience doesn't match every qualification above, we strongly encourage you to apply. If you're a creator at heart, energized by our mission, and share our company values, we'd love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please contact accommodations@patreon.com. http://patreon.com
Patreon offers a competitive benefits package, including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching.
Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal is to be intentional about in-person time and strengthen our sense of community. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we share the expected salary range for each role. The posted range may encompass multiple levels within the role's job family and depends on location. The final offer will reflect the candidate's experience, skills, competencies, geographic location, and alignment with Patreon's leveling framework. For remote employees located outside California and New York, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects strategists on our TMT team work on:
- Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice.
- Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions.
- Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn.
- Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support.
- Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal.
- Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
- Client-facing consulting, solutions, or strategy experience in a technically complex environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As a Senior Frontend Engineer, you’re not just building interfaces—you’re translating AI intelligence into meaningful human experiences. Your work directly impacts how users perceive, trust, and rely on
QV.AC
, making you essential to the company’s success in the competitive local AI assistant market
Responsibilities
Deliver new features and bug fixes with a focus on reliability, performance, and user satisfaction
Maintain high codebase quality through consistent coding standards, code reviews, and automated testing
Design and develop responsive, high-performance UI and application state ensuring seamless user experiences across platforms
Proven experience with React/Preact and modern JavaScript/TypeScript in production-scale applications.
Strong competency in state management (Redux, Redux Toolkit, Zustand, or similar).
Ability to write modular, maintainable, and well tested code.
Solid skillset in testing & debugging complex frontend applications.
Deep interest or experience with P2P technologies or distributed systems.
Comfort working in a remote, globally distributed team; good communication skills.
Preferred Qualifications
Experience with desktop application development (Electron, Tauri, or similar runtimes).
Familiarity with video/audio APIs (WebRTC, media streams) and real-time communication.
Demonstrated ability to optimize UI performance: rendering, memory management.
Experience building cross platform applications (macOS, Windows, Linux, etc).
Bonus: Past contributions to OSS projects, especially in P2P or decentralized tech.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan
Workplace: Remote
ABOUT US
Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.
Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.
We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.
We're looking for an ambitious Senior Full-Stack Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.
If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.
WHAT YOU'LL BUILD
As a Senior Full-Stack Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle.
You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.
Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.
YOUR MISSION
UNDERSTAND CUSTOMER PROBLEMS
Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.
BUILD PRODUCTS END-TO-END
Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.
CREATE INTUITIVE USER EXPERIENCES
Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.
CREATE POWERFUL AUTOMATIONS
Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.
DEVELOP AI-POWERED FEATURES
Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.
CONNECT THE ECOSYSTEM
Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.
SOLVE REAL OPERATIONAL PROBLEMS
Build solutions for:
- Real-time reservation and availability synchronization
- Dynamic pricing intelligence
- Smart lock access and key management
- Automated guest communication across channels
- Guest check-in and upsell journeys
- Operational forecasting
- Cleaning and maintenance automation
- Owner reporting and financial workflows
- AI-powered monitoring and alerts
MEASURE AND IMPROVE
Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.
BUILD FOR SCALE
Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.
TECH STACK
We care more about capability than specific technologies, but our current stack includes:
- Python
- FastAPI
- React
- TypeScript
- Supabase
- PostgreSQL
- AWS
- Serverless architecture
- OpenAI APIs
- Twilio
- Stripe
- Docker
- GitHub Actions
YOU MIGHT BE A GREAT FIT IF YOU HAVE
- Strong experience building and shipping production software
- The ability to work across frontend and backend systems
- Experience with React, TypeScript, Python, FastAPI, or similar technologies
- Strong understanding of APIs, databases, integrations, and cloud architecture
- A product mindset and curiosity about why users need a feature
- Good judgment around usability, scope, and technical trade-offs
- The ability to turn an ambiguous problem into a practical, working solution
- Confidence working directly with customers, designers, and founders
- The ability to work independently and own outcomes
- Curiosity about AI, automation, and operational efficiency
- A bias toward shipping, learning, and iterating
Bonus points for experience with:
- Short-term rentals, hospitality technology, or property management systems
- Multi-tenant SaaS platforms
- Marketplace businesses and booking channel integrations
- AI agents and workflow automation
- Product analytics and experimentation
- Event-driven architectures
- Supabase
- AWS serverless infrastructure
WHAT SUCCESS LOOKS LIKE
Within your first 12 months:
- You've shipped features that property managers actively use
- Core short-term rental workflows are automated through products you've built
- Customers spend less time on manual administration and repetitive tasks
- Complex workflows become easier to understand and complete
- Integrations move reservations, availability, payments, and operational data reliably
- AI-powered features become part of customers’ everyday operations
- Customer feedback and usage data consistently inform your product decisions
- Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably
WHY JOIN US
BUILD SOMETHING MEANINGFUL
Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.
OWN THE PRODUCT OUTCOME
Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.
SMALL TEAM, MASSIVE OPPORTUNITY
Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai.
LEARN FASTER
Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.
PERFORMANCE-BASED REWARDS
Competitive compensation with substantial upside for exceptional performers.
REMOTE-FIRST
Work from anywhere. We care about outcomes, not hours.
THIS ROLE IS NOT FOR YOU IF
- You're looking for a slow-paced corporate environment
- You want a narrowly defined role with limited customer or product involvement
- You need detailed specifications before you can make progress
- You avoid ownership and accountability
- You consider a feature finished without checking whether it solves the user’s problem
We're looking for someone who wants to help build the AI operating system for the short-term rental industry.
#LI-Remote
Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan
Workplace: Remote
ABOUT US
Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.
Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.
We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.
We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.
If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.
WHAT YOU'LL BUILD
As a Product Engineer, you'll help shape and scale Base360.ai http://Base360.ai across the entire short-term rental lifecycle.
You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.
Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.
YOUR MISSION
UNDERSTAND CUSTOMER PROBLEMS
Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.
BUILD PRODUCTS END-TO-END
Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.
CREATE INTUITIVE USER EXPERIENCES
Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.
CREATE POWERFUL AUTOMATIONS
Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.
DEVELOP AI-POWERED FEATURES
Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.
CONNECT THE ECOSYSTEM
Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem.
SOLVE REAL OPERATIONAL PROBLEMS
Build solutions for:
- Real-time reservation and availability synchronization
- Dynamic pricing intelligence
- Smart lock access and key management
- Automated guest communication across channels
- Guest check-in and upsell journeys
- Operational forecasting
- Cleaning and maintenance automation
- Owner reporting and financial workflows
- AI-powered monitoring and alerts
MEASURE AND IMPROVE
Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.
BUILD FOR SCALE
Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.
TECH STACK
We care more about capability than specific technologies, but our current stack includes:
- Python
- FastAPI
- React
- TypeScript
- Supabase
- PostgreSQL
- AWS
- Serverless architecture
- OpenAI APIs
- Twilio
- Stripe
- Docker
- GitHub Actions
YOU MIGHT BE A GREAT FIT IF YOU HAVE
- Strong experience building and shipping production software
- The ability to work across frontend and backend systems
- Experience with React, TypeScript, Python, FastAPI, or similar technologies
- Strong understanding of APIs, databases, integrations, and cloud architecture
- A product mindset and curiosity about why users need a feature
- Good judgment around usability, scope, and technical trade-offs
- The ability to turn an ambiguous problem into a practical, working solution
- Confidence working directly with customers, designers, and founders
- The ability to work independently and own outcomes
- Curiosity about AI, automation, and operational efficiency
- A bias toward shipping, learning, and iterating
Bonus points for experience with:
- Short-term rentals, hospitality technology, or property management systems
- Multi-tenant SaaS platforms
- Marketplace businesses and booking channel integrations
- AI agents and workflow automation
- Product analytics and experimentation
- Event-driven architectures
- Supabase
- AWS serverless infrastructure
WHAT SUCCESS LOOKS LIKE
Within your first 12 months:
- You've shipped features that property managers actively use
- Core short-term rental workflows are automated through products you've built
- Customers spend less time on manual administration and repetitive tasks
- Complex workflows become easier to understand and complete
- Integrations move reservations, availability, payments, and operational data reliably
- AI-powered features become part of customers’ everyday operations
- Customer feedback and usage data consistently inform your product decisions
- Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably
WHY JOIN US
BUILD SOMETHING MEANINGFUL
Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.
OWN THE PRODUCT OUTCOME
Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.
SMALL TEAM, MASSIVE OPPORTUNITY
Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai.
LEARN FASTER
Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.
PERFORMANCE-BASED REWARDS
Competitive compensation with substantial upside for exceptional performers.
REMOTE-FIRST
Work from anywhere. We care about outcomes, not hours.
THIS ROLE IS NOT FOR YOU IF
- You're looking for a slow-paced corporate environment
- You want a narrowly defined role with limited customer or product involvement
- You need detailed specifications before you can make progress
- You avoid ownership and accountability
- You consider a feature finished without checking whether it solves the user’s problem
We're looking for someone who wants to help build the AI operating system for the short-term rental industry.
#LI-Remote
Location: Paris; Italy; Belfast; Oran; Tunis; Bali; Cairo; San Marino; Algiers; Mauritius; Norway; Albania; Portugal; Kazakhstan; Serbia; Montenegro; Brunei; vietnam; Rabat; Oman; Hong Kong; Hungary; Slovenia; Casablanca; Poland; Taiwan; Latvia; Philippines; Ireland; Austria; Abidjan; China; Bulgaria; Thailand; Finland; Congo; Peru; Greece; Leeds; Ethiopia; Armenia; Iceland; Jakarta; Denmark; Malta; Moldova; Kuala Lumpur; Liverpool; London; Belgium; Lithuania; Brighton; Cameroon; Madagascar; Luxembourg; Cyprus; Turkey; Georgia; Slovakia; Mongolia; Germany; Birmingham; Egypt; Constantine; South Korea; Switzerland; Romania; Kuwait; Estonia; Anaba; Netherlands; Kosovo; Jordan; Manchester; Andorra; South Africa; Japan; Spain; Qatar; Benin; Croatia; Ukraine; singapoor; Azerbaijan
Workplace: Remote
ABOUT US
Base360.ai http://Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.
Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai http://Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.
We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.
We're looking for a highly ambitious Senior Software Engineer who wants to build systems that solve real problems at scale. You'll build, ship, automate, and deliver products that directly impact property managers, their teams, and their guests.
If you're excited by APIs, automation, AI agents, cloud infrastructure, and building products from the ground up, we want to meet you.
WHAT YOU'LL BUILD
As a Senior Software Engineer, you'll help architect and scale Base360.ai http://Base360.ai—the platform powering every aspect of a short-term rental business.
You'll build customer-facing products, automation engines, AI-powered workflows, integrations, and operational systems that help property managers grow without increasing their workload at the same rate.
Your work will span the entire short-term rental lifecycle: from listing distribution, pricing, and bookings to guest stays, property operations, and financial reporting.
YOUR MISSION
BUILD THE CORE PLATFORM
Design and develop scalable applications, services, and APIs that power reservations, availability, pricing, payments, guest experiences, and property operations.
CREATE POWERFUL AUTOMATIONS
Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.
DEVELOP AI-POWERED SYSTEMS
Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.
DESIGN API-FIRST ARCHITECTURE
Create robust APIs that connect internal services, booking channels, third-party providers, and customer systems.
INTEGRATE THE ECOSYSTEM
Build and maintain integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other strategic partners across the short-term rental ecosystem.
SCALE INFRASTRUCTURE
Deploy and manage cloud-native infrastructure designed for reliability, performance, and global growth across multiple property management businesses.
SOLVE COMPLEX OPERATIONAL PROBLEMS
Build solutions for:
- Real-time reservation and availability synchronization
- Dynamic pricing intelligence
- Smart lock access and key management
- Automated guest communication across channels
- Operational forecasting
- Cleaning and maintenance automation
- Owner reporting and financial workflows
- AI-powered monitoring and alerts
MOVE FAST AND OWN DELIVERY
Own projects end-to-end—from understanding an operator’s problem to architecture, implementation, deployment, and ongoing improvement.
Bring senior engineering judgment to technical decisions, code reviews, and the reliability of the systems you build.
TECH STACK
We care more about capability than specific technologies, but our current stack includes:
- Python
- FastAPI
- React
- TypeScript
- Supabase
- PostgreSQL
- AWS
- Serverless architecture
- OpenAI APIs
- Twilio
- Stripe
- Docker
- GitHub Actions
YOU MIGHT BE A GREAT FIT IF YOU HAVE
- Strong experience building and owning production-grade software systems
- Experience with FastAPI, Python, React, or similar frameworks
- Strong understanding of APIs, distributed systems, and cloud architecture
- Experience designing scalable backend systems and reliable data models
- The ability to work independently and make sound technical decisions
- Strong problem-solving skills and a product mindset
- Curiosity about AI, automation, and operational efficiency
- A bias toward action, shipping, and learning from real users
- The ability to balance delivery speed with maintainability and reliability
Bonus points for experience with:
- Short-term rentals, hospitality technology, or property management systems
- Multi-tenant SaaS platforms
- Marketplace businesses and booking channel integrations
- AI agents and workflow automation
- Event-driven architectures
- Supabase
- AWS serverless infrastructure
WHAT SUCCESS LOOKS LIKE
Within your first 12 months:
- Core short-term rental workflows are automated through systems you've built
- Property managers spend less time on manual administration
- Reservations, availability, payments, and operational data move reliably between systems
- New integrations are deployed and maintained reliably
- AI-powered workflows become part of customers’ everyday operations
- The platform supports more operators and properties while maintaining reliability and performance
- Base360.ai http://Base360.ai helps customers grow their portfolios, improve guest experiences, and operate more profitably
WHY JOIN US
BUILD SOMETHING MEANINGFUL
Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.
EXTREME OWNERSHIP
Have the freedom and responsibility to make technical decisions and deliver systems that matter.
SMALL TEAM, MASSIVE OPPORTUNITY
Work closely with the founders and directly influence the product and technical direction of Base360.ai http://Base360.ai.
LEARN FASTER
Solve real-world challenges across software, AI, automation, hospitality operations, and scale.
PERFORMANCE-BASED REWARDS
Competitive compensation with substantial upside for exceptional performers.
REMOTE-FIRST
Work from anywhere. We care about outcomes, not hours.
THIS ROLE IS NOT FOR YOU IF
- You're looking for a slow-paced corporate environment
- You prefer a narrowly defined role with limited product involvement
- You need detailed instructions for every task
- You avoid ownership and accountability
- You're comfortable shipping work without taking responsibility for its quality
We're looking for someone who wants to help build the AI operating system for the short-term rental industry.
#LI-Remote