Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
The role
We're looking for a true hybrid: someone who thinks in ideas and can execute both the words and the pictures. You'll take a brief from blank page to finished work across social, performance, CRM, display, OOH and in-product. Some weeks that means a campaign platform, and some weeks it means forty variants of a winning ad. You'll care about both.
What you’ll do
Concept and execute integrated creative across paid social, digital, CRM, app, and brand campaigns.
Write headlines, scripts, social copy and in-product messaging in a voice that is bold, authentic and magnetic, while staying on brand.
Develop multiple creative routes per brief and present them with clear rationale.
Iterate quickly using performance insights, and treat testing as a creative tool.
Work with the design, motion and production teams and external partners to bring ideas to life.
Deliver across every state we operate in, working with Legal and Compliance on disclaimers and responsible gaming messaging.
What you bring
5+ years in a creative role, as an art director with strong writing or a copywriter with strong visual skills.
A portfolio of concept-led work alongside high-volume executional work.
A Deep understanding of how visual, copy and brand play together to create compelling advertising.
A natural feel for culture, disruption and what makes people stop scrolling.
The ability to take feedback, sharpen the idea and move fast while retaining the craft.
Curiosity about AI image, video and copy tools, and good judgment about when to use them.
Bonus points
Experience in iGaming, sports betting, entertainment or another regulated category.
Experience writing for CRM and lifecycle.
Your first 90 days
You'll learn the brand and our players, work on live briefs and present them business wide.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#li-JM3
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$97,000
—
$120,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
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Location: Europe
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
You will report to and work closely with our Chief Marketing Officer (CMO), playing a key, hands-on role in the execution and optimization of our high-volume paid acquisition channels.
This is a fast-paced learning environment where you will execute the end-to-end User Acquisition process, from campaign setup and creative iteration to data analysis and reporting. You will have autonomy in your day-to-day execution, with continuous guidance and feedback from the team and senior leadership to accelerate your growth. Your ideas and analytical contributions will be actively sought to improve channel performance.
YOUR RESPONSIBILITIES
CAMPAIGN EXECUTION AND SCALING SUPPORT:
- Assist in the daily management of core paid acquisition channels or DSPs (e.g. Meta, TikTok, Google, etc.)
- Support the creation of scalable acquisition funnels by ensuring proper tracking implementation and gathering data insights
- Actively participate in the testing loop by preparing new ad concepts, organizing creative assets, and setting up audience tests
PERFORMANCE ANALYSIS AND REPORTING:
- Monitor campaign and funnel performance using our core tools (Voluum, GA4, internal dashboards) and promptly flag any critical changes or performance anomalies
- Pull, clean, and organize performance data (CPA, ROAS, retention) to support weekly and monthly strategic reviews
- Maintain and update internal reporting documents and dashboards
CREATIVE & FUNNEL CONTRIBUTION:
- Support the creative briefing process by gathering performance data and communicating required asset changes and successful angles to the content team
- Collaborate with Product and Content teams to assist in the launch and testing cycles for landing pages, focusing on conversion rate improvements
- Assist in documenting and implementing systems designed to streamline creative testing speed and reduce fatigue
PARTNERSHIP MANAGEMENT & LEARNING:
- Build initial rapport with key traffic source representatives, assisting the Senior team in managing communications and reporting performance
- Research and document potential new acquisition opportunities (networks, formats, tools, etc.)
- Stay up-to-date on platform rules, policy changes, and algorithm shifts
CHALLENGES YOU’LL TACKLE
In this role, you will be instrumental in supporting our growth goals. Specifically, you will:
- Help us scale fast: Execute the daily campaign changes needed to grow our budgets while constantly watching the data to keep our cost targets (CAC/ROAS) in check
- Grow our user base: Your analysis and execution will directly contribute to hitting our goal of growing from 40 million to 100 million users
- Launch new channels: Handle the foundational setup (tracking, ad setup) required to successfully test and launch completely new advertising platforms
- Improve conversions: Run A/B tests on landing pages and funnels to find opportunities to make our campaigns more efficient
- Be the link for creative: Take performance data, translate it into clear suggestions for our creative team, and ensure the new ad concepts are launched and tracked correctly
YOUR QUALIFICATIONS
HARD SKILLS
- Experience level: Minimum 1 year of experience required in performance marketing or user acquisition
- Platform curiosity: You have explored and understand the basic structures of major ad platforms (like Meta, TikTok, Google, etc.)
- Technical aptitude: Ability to quickly learn and master new software, dashboards, and platform interfaces
- Analytical & Creative ability: You have a good eye for what makes an ad hook effective, and you possess strong analytical skills (comfortable with data/Excel) to learn how to translate data into creative briefs
NICE-TO-HAVES
- Knowledge of basic online marketing metrics (CPM, CTR, CPA)
- Familiarity with any analytics or tracking tool (e.g., GA4, Voluum, or basic platform reporting setups)
- Experience in sensitive or regulated verticals (e.g. dating, femtech, telehealth, etc.)
SOFT SKILLS
🗣 Good communication skills: You are fluent in English and can clearly articulate thoughts and findings
🎯 Driven & Accountable: You are motivated, take full ownership of your tasks, and commit to achieving goals
⚡️ Action-oriented: You thrive in a fast-paced environment and prioritize execution and speed
🧠 Curious & Detail-oriented: You are meticulous with data and possess a strong desire to learn the why behind performance
🧢 Humble learner: You actively seek feedback and are eager to grow in the field of paid acquisition
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
The Director of Marketing Operations builds the systems, data, and processes, and reporting that help Aidoc turn marketing investment into measurable account engagement, pipeline progression, and revenue. This leader owns our marketing technology roadmap, campaign operations, lead lifecycle, and performance reporting, partnering closely with Marketing, Sales, and RevOps.
Aidoc sells into complex healthcare organizations with long, multi-stakeholder buying journeys. The right person will make our technology work as a connected system for enterprise demand generation and account-based marketing. Our ecosystem includes Salesforce, HubSpot, LeanData, GA4, Google Tag Manager, Cloudingo, iCapture, Revealed, Databricks, and Userled. We are evaluating a possible move from HubSpot to Marketo; this role will assess the tradeoffs and lead the migration if approved.
Responsibilities
Own marketing operations strategy.
Set the roadmap, priorities, standards, and team structure to support Aidoc’s growth goals. Advise marketing leadership on investment, capacity, and measurement.
Lead the marketing technology stack.
Govern HubSpot and its integrations with Salesforce, LeanData, iCapture, and the rest of the marketing tech stack. Manage vendors, contracts, and the martech budget.
Evaluate and execute platform change.
Assess HubSpot and Marketo against Aidoc’s requirements, total cost, integrations, security, and scalability. If a move is approved, lead the HubSpot-to-Marketo migration, including data and field mapping, lifecycle and campaign design, integration testing, consent and deliverability checks, cutover, and adoption.
Run the lead and account lifecycle.
Own capture, enrichment, scoring, routing, lifecycle stages, Sales handoffs, and service-level agreements. Align definitions and Salesforce campaign practices with Sales Ops and RevOps.
Enable enterprise and ABM programs.
Build the data, segmentation, and campaign operations that support multi-stakeholder healthcare buying groups and coordinated plays across priority accounts.
Make performance visible.
Improve data quality and reporting that connects campaign engagement to account progression, opportunity movement, pipeline, revenue, and efficiency. Explain attribution assumptions and limitations.
Scale execution.
Create repeatable processes for campaign setup, QA, launch, and post-campaign learning. Identify practical opportunities to use automation and AI to improve speed and reliability.
What success looks like
Within the first year, Marketing, Sales, and RevOps share trusted funnel definitions and reporting; lead routing and campaign operations are reliable and repeatable; data quality and visibility into marketing’s contribution have improved; and the martech stack is fit for Aidoc’s needs. If a HubSpot-to-Marketo move is approved, it is delivered against agreed milestones with data integrity, campaign continuity, and user adoption protected.
Requirements
8+ years in marketing operations, revenue operations, or a related field.
Experience owning marketing operations or a major martech program at a B2B technology company; enterprise or healthcare technology experience is a plus.
Deep hands-on experience with a marketing automation platform and Salesforce, including their data architecture, campaign practices, and integrations.
Experience planning or executing a marketing automation migration. HubSpot-to-Marketo migration experience is strongly preferred.
Strong background in lead and account lifecycle management, scoring, routing, funnel metrics, campaign operations, and attribution.
Experience leading marketing operations at a company that takes part in 80+ events per year.
Analytical rigor, sound data-governance practices, and experience building reporting that supports business decisions.
Experience managing technology vendors, contracts, and budgets; clear communication with both technical and executive audiences.
Working knowledge of privacy, consent, and email requirements, including GDPR, CCPA, and CAN-SPAM.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Hong Kong, remote; Australia, remote; China, remote; Singapore, remote; Seoul, remote
Workplace: Remote
Why work at Higgsfield AI?
We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
Who we are looking for
Everyone at Higgsfield is an A-player. We're looking for teammates who bring:
- High energy, strong commercial instincts, and flawless execution.
- Ownership and accountability to drive deals end-to-end.
- The ability to build trusted relationships with partners, agencies, and enterprise clients.
- Resilience in high-pressure situations and an always-on mindset.
- A balance of sharp analytical skills and natural people intuition.
- Hunger to win and the grit to scale a B2B SaaS business globally.
About the role
This is the GTM Account Executive role for Asia-Pacific (excluding Japan, which has its own dedicated lead). APAC is a crucial region for Higgsfield, and this role turns its creator and agency demand into agency, brand and enterprise revenue: sourcing and closing the region's first deals yourself and owning the accounts after signature. You work with our Almaty-based GTM team, our US-based Enterprise team, and directly with company leadership.
What you will work on
- End-to-end sales execution: identify, pitch, negotiate, and close deals with APAC agencies, brands and B2B partners, adapting to how each market buys.
- Open the market: build a named-account plan across the region's most ready markets and work it, starting with advertising and creative agencies, consumer brands, production companies, broadcasters and streamers, K-content, gaming and sports media.
- Convert platform demand: turn high-usage APAC creators, teams and agencies already on Higgsfield into team and enterprise accounts.
- Account management: own relationships post-sale, ensuring adoption, expansion, and long-term success.
- Partner routes to market: identify and activate the regional agency networks, telcos and platforms, studios and resellers that are the primary route in across Asia.
- Customer success: act as the voice of the APAC customer internally, ensuring feedback flows into product and engineering.
- Processes at scale: build the repeatable playbook that the next APAC hires will follow.
Your must haves
(You don't need to meet every single requirement to be a strong candidate. If you're excellent in a few of these areas and eager to grow, we'd still love to hear from you.)
- Revenue track record: demonstrable history of consistently achieving and exceeding multi-million dollar revenue targets, with deals you sourced and closed yourself.
- Proven experience in B2B SaaS sales and/or account management with measurable results.
- Multi-country APAC experience: you have sold creative, marketing or AI technology in at least three APAC markets with distinct buying cultures.
- An existing network of senior buyers in APAC agencies, brands, media or entertainment companies.
- Excellent English communication skills, both written and spoken. Korean, Mandarin, Cantonese, Bahasa or Thai is a strong plus.
- Strong negotiation, presentation, and closing skills.
- Strong analytical skills with the ability to leverage sales data and metrics for decision-making.
- Ability to work in a high-growth startup environment.
Nice to haves
- Big3/Big4 consulting experience or equivalent top-tier professional background is a strong plus.
- Experience selling AI, GenAI, or ML products.
- Experience in early-stage, fast-scaling startups.
- Exposure to upselling, cross-selling, and customer success strategies.
- Relationships in K-content, gaming, or broadcaster and streamer ecosystems in Asia.
- Existing network of enterprise clients or partners in SaaS/AI ecosystems.
The deal
- Competitive base salary in USD.
- Equity participation through the company's stock option program.
- Based in Almaty (on-site; we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in) or remote in an APAC country, with regular travel across the region and to Almaty.
- Our GTM team works six days a week and overlaps with US hours. Expect the same pace wherever you are based.
- Full-time position.
- Opportunity to become the cornerstone of Higgsfield's APAC sales engine.
Location: Hybrid - New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We're looking for a leader to build and grow the Startups Activations team. This team is the voice of Vercel to the earliest-stage startups, helping founders make great infrastructure decisions from day one and land on Vercel before they ever need to migrate.
You'll hire and develop up-and-coming talent from a wide range of backgrounds, including former founders, developers, and early-career sellers, and turn them into trusted advisors for technical founders. You'll build the machine: a high-velocity, repeatable motion that uses AI, automation, and product signals to reach thousands of early startups at the right moment. You'll set the operating rhythm, coach relentlessly, and turn what works into playbooks the rest of the Startups org can scale.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
Hire & Grow Talent
: Recruit, onboard, and ramp a diverse team of former founders, developers, and early-career sellers. Build a bench that grows into future AEs and leaders across Vercel.
Coach & Develop
: Run 1:1s, call reviews, and skill-building sessions that turn new sellers into credible, technical advisors for founders.
Build the Activation Machine
: Design a high-velocity motion that combines outbound, product-led signals, community, and ecosystem partners (accelerators, VCs, AI tooling) to get early startups deployed on Vercel.
Be the Voice of Vercel to Startups
: Make sure every early founder understands how Vercel's platform and Agent Stack help them build, ship, and scale, and why starting here is the right infra decision.
AI, Automation & Playbooks
: Use AI and automation to multiply team impact, spot patterns in usage and signups, and turn winning plays into repeatable motions.
Pipeline & Execution
: Own activation, conversion, and bookings targets. Define the leading indicators that predict long-term customer growth and hold the team to them.
Forecasting & Performance Management
: Inspect pipeline health, own forecast accuracy, and manage performance against activity, conversion, and quota.
Cross-Functional Collaboration
: Partner with Marketing, Product, Growth, RevOps, Solutions Engineering, and the Greenfield and Install Base teams to make handoffs seamless as startups scale.
About You:
5+ years of experience in SaaS sales or startup go-to-market, including 2+ years managing quota-carrying sellers.
A track record of hiring and developing early-career talent and people from non-traditional backgrounds into top performers.
Experience building or running a high-velocity sales motion with volume, speed, and discipline.
Comfort talking with technical founders about architecture and tradeoffs. You don't need to be an engineer, but you need credibility with engineers.
Real curiosity about AI-native development and the tools shaping how startups build and ship.
A builder's mindset: you like creating systems, not just running them, and you balance strategy with hands-on execution.
A growth mindset, resilience, and strong shared ownership.
Bonus If You:
Have been a founder, early-stage operator, or developer.
Have built a team or motion from zero inside a high-growth company.
Have experience with startup ecosystems: accelerators, VCs, founder communities, or developer communities.
Have sold developer tools, infrastructure, or AI products to startups.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $280,000 - $330,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: LATAM
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
YOUR ROLE
Are you excited by the idea of reshaping how value moves across borders? At Polygon Labs, we're building the future of on-chain finance - and we’re looking for somebody to drive that future in Colombia.
In this high-impact role, you'll lead efforts to expand our presence in the payments and stablecoins space, build deep collaborations with fintechs, financial institutions, and infrastructure players, and co-create go-to-market strategies that turn potential into real-world adoption. You’ll work cross-functionally to remove friction, unlock new corridors, and help shape the next wave of digital financial infrastructure.
If you’re a natural connector with deep regional experience and a passion for web3 innovation - this role is for you.
YOUR RESPONSIBILITIES
- Identify and engage key players across the payments and stablecoins ecosystem: banks, fintechs, PSPs, CEXs, wallets, and market makers.
- Champion Polygon Labs’ product suite and roadmap - highlighting use cases like on-chain FX, cross-border remittances, and the upcoming Polygon Payments Network.
- Prioritize strategic partners and corridors; shape pilots, integrations, and long-term opportunities.
- Stay ahead of the regulatory curve by analyzing and reporting on evolving policies impacting digital payments and blockchain in the region.
- Translate complex developments into actionable insights for both internal teams and external partners.
- Co-create and execute GTM plans with top-tier ecosystem players; maintain momentum through recurring engagement and clear value delivery.
- Build and maintain pitch decks, one-pagers, case studies, and internal briefings to support execution.
- Manage deliverables across cross-functional teams - legal, engineering, marketing, finance - to ensure end-to-end success.
- Maintain and improve internal BD tools: CRMs, dashboards, KPIs, and performance trackers.
- Own operational clarity across all active initiatives in the region.
WHAT YOU'LL NEED
- 6+ years of experience in financial services, fintech, or blockchain - especially with payments, stablecoins, or institutional crypto.
- Strong network across Colombia's financial and fintech ecosystem.
- Proven ability to lead strategic BD initiatives and drive cross-functional execution.
- Deep understanding of on-chain finance, including DeFi, stablecoins, and institutional yield.
- Working knowledge of regional crypto regulations and their impact on financial products.
- Excellent communicator with strong executive presence and storytelling ability.
- Highly organized, adaptable, and comfortable in a fast-paced, high-autonomy environment.
PREFERRED QUALIFICATIONS
- Background in traditional payments or fintech strategy - especially in product, pricing, or GTM roles.
- Familiarity with DeFi, remittances, or crypto-native infrastructure.
- Exposure to M&A, investment evaluations, or deal structuring.
- Understanding of FX flows, capital controls, and emerging market challenges.
- Experience crafting collateral for partners, investors, or sales teams.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 Annual Book Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: Leeds, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
The Role
In this role, you'll own the full lifecycle of creative projects from brief to final delivery across a high-volume, fast-turnaround marketing calendar. That means always knowing what the team is working on, what's coming next, and what's realistically achievable. You'll be the person stakeholders trust for a straight answer, and the person the creative team trusts to protect their time.
What You'll Do
Lead end-to-end management of creative projects, delivering on time and on brief across the campaign calendar.
Own brief intake: review incoming requests and ensure every brief arrives complete and ready for action.
Build and maintain the studio schedule, resourcing the team against live and forecast demand.
Assign work thoughtfully, with clear direction, deadlines, and context.
Keep project tracking and timelines accurate in Airtable and the rest of the studio toolset, so the whole team can rely on them.
Review deliverables for quality, brand consistency, and inclusion of legal, regulatory, and responsible gaming requirements.
Own the creative relationship with brand, marketing, media, product, and social teams.
Manage approvals across creative leads, legal, compliance, and business stakeholders — driving timely sign-off and keeping an auditable record.
Manage freelance and agency onboarding, POs, and invoicing alongside the Director, Creative Operations.
Champion AI-assisted production and workflow tools where they add speed without compromising quality or compliance.
What You Bring
4+ years in creative project management, creative operations, digital production, or marketing operations.
Ability to build strong relationships with the multiple teams, including the creative, brand, marketing, external partners and wider stakeholders.
Strong understanding of creative workflows and production processes, ideally within an in-house studio.
Proven ability to run a high-volume pipeline across multiple concurrent campaigns.
Proficiency with Airtable, Figma, Google Workspace, and Slack, with a real instinct for process improvement.
Highly organized and detail-oriented — across versions, approvals, specs, and deadlines.
A calm, direct communicator who can hold a line with senior stakeholders while keeping the relationship strong.
Comfortable presenting process improvements or workflow case studies from past roles.
Bonus Points
Experience in a regulated industry such as online gaming or sports betting, or where compliance and legal review workflows are key.
Experience implementing process improvements with AI tooling.
Your First 90 Days
You'll map how work currently flows through the studio, stand up a single source of truth for what's in flight, and deliver our first clear read on capacity.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Sofia, Bulgaria - Office
MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout, MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Opportunity
We are looking for a Senior Remote DBA who already operates at an expert level and wants to own the hardest problems our customers bring us. You will be a senior member of our global Remote DBA team. You'll be responsible for the health, performance and resilience of business-critical MariaDB environments for customers around the world, both on their own infrastructure and on MariaDB Cloud.
This is not a learning role. Customers and colleagues will rely on your judgment when a production cluster is down, a migration goes sideways, or an architecture needs to be rethought. You will work autonomously, make technical decisions, and explain them clearly to customer engineering teams.
We are a "virtual" team, distributed globally and working over the internet. We make heavy use of email, Slack, the web, ssh and similar remote technologies. Because we provide coverage to our customers 24x7x365, this position involves on-call duty and occasional work on nights, weekends and holidays. We use our global team to minimize the impact as much as possible.
What You Will Do
• Own the operational health of complex customer MariaDB environments: replication topologies, Galera clusters, MaxScale deployments and large datasets.
• Act as a senior escalation point for critical incidents, including after-hours, and drive them through to resolution and root cause analysis.
• Perform deep performance analysis and tuning: query and schema optimization, InnoDB and server configuration, concurrency and locking issues.
• Design, review and implement high availability and disaster recovery architectures, and validate them through tested failover and recovery.
• Define and verify backup and recovery strategies, and lead recoveries when they are needed.
• Plan and execute major version upgrades and migrations with minimal customer downtime.
• Perform capacity planning and proactive health checks, and turn findings into clear, prioritized recommendations.
• Automate repetitive work, and help build the tooling, runbooks and standards that the whole Remote DBA team uses.
• Communicate directly with customers: technical calls, incident updates, written reports and RCAs.
• Share knowledge with and support less experienced team members. You should be able to guide others, even though this role has no formal management responsibility.
• Participate in the community through blog posts, talks or contributions to the MariaDB ecosystem.
What You Bring
• 8+ years of hands-on DBA experience with MariaDB and/or MySQL in production environments.
• Deep knowledge of MariaDB/MySQL internals, InnoDB, query optimization and server tuning.
• Strong, hands-on experience with replication (asynchronous, semi-synchronous, GTID) and Galera Cluster.
• Experience designing and operating MariaDB MaxScale (read/write splitting, failover, routing).
• Proficiency with backup and recovery tools such as MariaDB Backup, mydumper and mysqldump, including point-in-time recovery.
• Solid Linux system administration skills, covering storage, networking and OS-level performance troubleshooting.
• Proficiency in at least one scripting language (Bash, Python, Go or similar) for automation.
• Proven ability to troubleshoot complex production incidents under pressure and lead them to resolution.
• Excellent written and spoken English. You will be talking directly with customer engineers and explaining complex issues clearly.
• Comfortable working remotely and autonomously, with tenacity in customer follow-up.
Nice to Have
• Experience with Kubernetes and containers, including running stateful databases on Kubernetes.
• Experience with MariaDB ColumnStore or other columnar databases.
• Experience with public cloud platforms (AWS, GCP, Azure) and managed database services.
• Experience with MariaDB/MySQL monitoring tools (e.g. Prometheus, PMM).
• Experience in a 24x7 support or Remote DBA environment.
• Contributions to open source software in the MariaDB/MySQL ecosystem.
• MariaDB and/or MySQL certifications.
• Experience in pre-sales or architecture reviews with customers.
Location
Remote – Bulgaria (or hybrid from our Sofia office).
• The preferred shift rota is Tuesday–Saturday or Sunday–Thursday.
• Other flexible schedules with weekend coverage are desirable.
Travel
Flexible to travel internationally for company-related meetings.
Compensation Salary Range: 70,000 - 94,000 EUR per year (gross)
Please note: The starting salary offered will be commensurate with the candidate's skills, qualifications, and relevant experience, in alignment with our gender-neutral compensation framework.
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
MariaDB is an equal opportunities employer.
Location: Leeds, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
The Role
In this role, you'll own the full lifecycle of creative projects from brief to final delivery across a high-volume, fast-turnaround marketing calendar. That means always knowing what the team is working on, what's coming next, and what's realistically achievable. You'll be the person stakeholders trust for a straight answer, and the person the creative team trusts to protect their time.
What You'll Do
Lead end-to-end management of creative projects, delivering on time and on brief across the campaign calendar.
Own brief intake: review incoming requests and ensure every brief arrives complete and ready for action.
Build and maintain the studio schedule, resourcing the team against live and forecast demand.
Assign work thoughtfully, with clear direction, deadlines, and context.
Keep project tracking and timelines accurate in Airtable and the rest of the studio toolset, so the whole team can rely on them.
Review deliverables for quality, brand consistency, and inclusion of legal, regulatory, and responsible gaming requirements.
Own the creative relationship with brand, marketing, media, product, and social teams.
Manage approvals across creative leads, legal, compliance, and business stakeholders — driving timely sign-off and keeping an auditable record.
Manage freelance and agency onboarding, POs, and invoicing alongside the Director, Creative Operations.
Champion AI-assisted production and workflow tools where they add speed without compromising quality or compliance.
What You Bring
4+ years in creative project management, creative operations, digital production, or marketing operations.
Ability to build strong relationships with the multiple teams, including the creative, brand, marketing, external partners and wider stakeholders.
Strong understanding of creative workflows and production processes, ideally within an in-house studio.
Proven ability to run a high-volume pipeline across multiple concurrent campaigns.
Proficiency with Airtable, Figma, Google Workspace, and Slack, with a real instinct for process improvement.
Highly organized and detail-oriented — across versions, approvals, specs, and deadlines.
A calm, direct communicator who can hold a line with senior stakeholders while keeping the relationship strong.
Comfortable presenting process improvements or workflow case studies from past roles.
Bonus Points
Experience in a regulated industry such as online gaming or sports betting, or where compliance and legal review workflows are key.
Experience implementing process improvements with AI tooling.
Your First 90 Days
You'll map how work currently flows through the studio, stand up a single source of truth for what's in flight, and deliver our first clear read on capacity.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Leeds, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
You get the work brought to life. Video, photo, motion, static, and everything in between. You take the creative ambition and turn it into a plan with a budget, a crew, a schedule, and a delivery date built for paid media.
This role suits someone equally comfortable producing a fast-turn performance ad variant on Tuesday and running a campaign shoot the rest of the week. You'll be the person who tells us early what's possible within budget and timeline, and then makes more of it possible than we expected.
What You'll Do
Translate creative concepts and media briefs into actionable production plans, including the timelines, budgets, vendors, deliverables, and format specs by platform.
Manage day-to-day production of all AV assets across paid advertising campaigns,spanning video, photo, and motion ad formats.
Produce video and photo shoots end to end: pre-production, on-set execution, post, and final delivery.
Own production for paid campaign creative at scale, keeping creative vision, production quality, and channel specs consistent across every variant and cutdown.
Build and manage production budgets, and report clearly on spend against plan.
Source, negotiate with, and manage production companies, directors, crew, studios, post houses, editors, photographers, retouchers, and voiceover talent.
Coordinate logistics: crew, equipment, talent, locations, travel, wardrobe, props, hair and makeup, permits, and schedules.
Manage talent bookings with Legal, including usage rights, buyouts, and renewals, plus music, footage, and image clearances — with attention to media running rights and flight windows.
Own post-production workflow: edit, grade, sound, versioning, aspect-ratio and platform cutdowns, and delivery to media/trafficking teams.
Make sure every production meets responsible gaming and advertising standards across US state-by-state gambling advertising regulations — talent age and eligibility requirements, how play is portrayed, required on-screen disclaimers, and state-specific restrictions.
Improve production workflows, templates, and scalable processes for high-volume paid ad output across the creative team.
Work with the media teams and platforms to ensure best practice is maintained in all paid social advertising.
What You Bring
4–6 years producing paid advertising, performance marketing content, or integrated ad campaigns.
Experience managing productions from creative development through final delivery, including multi-variant output for paid media testing.
Proven budget ownership on productions of meaningful scale.
Practical knowledge of usage rights, talent contracts, music licensing, and media running-rights terms.
Strong organizational and project management skills across multiple simultaneous productions, with tools like Airtable.
Working knowledge of paid media platform specs (Meta, TikTok, YouTube, CTV, programmatic) and how they shape production and delivery requirements.
Unflappable under pressure, and clear with people about what's achievable.
Bonus Points
Sports, entertainment, gaming, or iGaming production experience.
Familiarity with US gambling advertising compliance across multiple state jurisdictions.
Experience working directly with media/performance marketing teams to inform creative testing and iteration.
Your First 90 Days
You'll take one paid campaign from brief to delivery, build our production budget and vendor templates, and show us what we could bring in-house.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $100,000 to $130,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Toronto office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $110,000 to $130,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Salt Lake City office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform.
Responsibilities
Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes.
Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations.
Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms.
Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions.
Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices.
Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations.
Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency.
Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams.
Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness.
Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability.
Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed.
Qualifications
6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support
6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions.
Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design
Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling
Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting
Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management
Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior
Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design
Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles
Willingness to work occasional off-hours or weekend support as needed
Experience working in an Agile and Scrum team environment; Scrum Master experience
is preferred
Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is
nice to have
Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is
strongly preferred
Benefits
The base salary range for this role is $110,000 to $130,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs, CO area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco, California; Seattle, Washington; United States (Remote); New York, New York
Workplace: Hybrid
ROLE SUMMARY
We’re hiring a Staff Product Manager, Nexus to own the next phase of Temporal Nexus: landing the current product foundation, expanding adoption across strategic accounts, and defining the roadmap for Nexus as Temporal’s durable connectivity layer.
This person will take over an active, technically deep product area with real customer usage and a fast-moving roadmap. The immediate work is to land the in-flight Nexus developer experience and operator-control work with quality. The longer-term mandate is to shape the next wave: Connector Ecosystem, Service Hub, and Agentic Communication Fabric.
This is not a “write specs and wait” role. The PM will need to build trust quickly with engineering, customers, field teams, and GTM; understand the product hands-on; turn messy customer evidence into sequencing decisions; and create the narrative that helps Temporal, customers, and partners understand where Nexus is going.
WHAT YOU’LL OWN
- Nexus product strategy and roadmap. Prioritize the work that makes Nexus the durable connectivity layer across teams, namespaces, services, and AI systems.
- Current execution. Drive completion of in-flight work such as the new Nexus developer experience, Standalone Nexus Operations, connector foundations, caller identity, rate limits, and payload encryption.
- Customer discovery and evidence. Stay close to design partners and strategic customers like Netflix, Duolingo, and Miro.
- Developer and operator experience. Balance SDK ergonomics, schema-first contracts, codegen, service discovery, security, visibility, and control-plane needs.
- Cross-functional launch and enablement. Make sure everyone in the company understands the problems Nexus solves and knows how to sell / deploy / support it.
- Success metrics. Define adoption and momentum measures: activated accounts, completed Nexus operations, shared-service usage, SDK coverage, design-partner progress, and field readiness.
WHAT YOU’LL BRING
- Staff-level product judgment. 8+ years in product management or equivalent experience turning ambiguous and technical strategy into shipped outcomes.
- Strong technical depth. Ability to reason about distributed systems, workflow orchestration, service-to-service communication, APIs, SDKs, identity, and authorization.
- Developer-platform experience. Experience with infrastructure, platforms, integrations, APIs, SDKs, service mesh, API gateways, or cloud developer products.
- Customer and field orientation. Comfortable working directly with senior technical customers and enabling GTM teams on a complex product.
- Excellent writing and narrative skills. Able to create crisp strategy docs, roadmap narratives, launch materials, and decision memos.
- Execution discipline. Can inherit a complicated roadmap, clarify ownership, unblock decisions, and keep the team focused.
WHO YOU ARE
- You want to build important infrastructure. You’re motivated by products that sit in the critical path for customers and developers. You want to work on something foundational, technically deep, and category-defining.
- You operate with ownership. You don’t measure your job by meetings, specs, or process completed. You measure it by customer outcomes, product adoption, team clarity, and whether the right work actually ships.
- You move fast without being reckless. Nexus sits in the reliability layer for mission-critical systems. You know when to push for speed, when to insist on rigor, and how to keep momentum without compromising customer trust.
- You’re resilient in ambiguity. You’re energized by unclear ownership, messy customer evidence, technical constraints, and hard sequencing calls. You don’t need a perfect roadmap handed to you — you help create one.
- You raise the bar for the people around you. You write clearly, invite feedback, give it directly, and help teams make better decisions. You make complex work easier for others to understand and execute.
- You put developers and customers first. You want to understand how real teams build distributed systems, where their current tools fail them, and what would make Temporal indispensable in their architecture.
BONUS POINTS
- Experience with Temporal, workflow orchestration, durable execution, service mesh, API gateways, or distributed systems
- Experience with schema registries, code generation, SDK design, or developer portals
- Experience with AI infrastructure, agent platforms, MCP/tool registries, or agentic systems
- Prior DevRel, Solutions Architecture, technical marketing, or partner-facing product experience
WHY THIS ROLE MATTERS
- Nexus is past GA and entering breadth. Adoption is real, but the next challenge is expansion across more teams, accounts, and use cases.
- The foundation is landing now. Developer experience, connector foundations, and operator controls are the near-term unlocks.
- The next wave is strategically important. Connector Ecosystem, Service Hub, and Agentic Communication Fabric could define how Temporal participates in the modern AI and service-connectivity stack.
- You’ll shape an important product category. Nexus sits between durable execution, service-to-service communication, platform engineering, and AI systems.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Georgia; Croatia; Kosovo; Macedonia; Romania; Slovenia; Serbia
Workplace: remote
Revit is one of the brands in the Belkins group of companies. In 3 years, we’ve grown to a team of 25+ people located all over the world, and so far we’ve made a positive impact on more than 150 clients who trusted our team with their growth and outbound (emails, LinkedIn, cold calling).
At Revit, we show up every day because we love selling ideas, creating new business relationships, solving challenges that might seem impossible, and getting results where others couldn’t — so that like-minded clients who trust us with their outbound and growth can become our years-long partners.
With more extensive support from the other companies in the Belkins group, our 2027 goal is to grow 2x in size and find a way to keep scaling while keeping quality high across the board — from having the best people on the team to onboarding the right clients who match our values and value proposition.
Back in 2017, Belkins started as an appointment-setting agency with just one service offering. Fast forward to today, and we’ve transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. Among our successes are ambitious start-ups like Revit, which have evolved into standalone powerhouses, as well as innovative products such as Folderly.
This is not a place for everyone, but if you’re looking for a world-class culture and an opportunity to grow, build your career, and make an impact, you’re likely to enjoy being part of Revit and building the future together with us!
And now we’re looking for a Head of Sales: someone who wants to own the number, not just manage the team, and who’d rather be on the call than read about it in a report.
The role
Revit sells outbound, so our own sales team is measured by the same thing we promise clients: real conversations that turn into real deals. You’ll take over the sales team and the number behind it, with one clear goal for 2027 — help us grow 2x:
Double MRR by the end of 2027;
Double our close rate;
Actively support marketing as we double the pipeline.
You’ll work side by side with Nick, our Co-Founder/CEO, the core team across all verticals, and the other brands in Belkins Group.
What you’ll do:
Making 3 AEs better every week.
You’ll do call reviews, give feedback, sit in on deals, and jump in to close when it matters.
Owning the number.
You’ll handle MRR, forecasts, and monthly plans, and know where we stand and why before anyone asks.
Building the system.
You’ll build a sales process that’s clear enough for a new AE to follow, with data that shows exactly where deals get stuck.
Growing the close rate.
You’ll find where we lose deals between the first call and the signature, and fix it.
Designing KPIs and incentives
that reward the results we actually want.
Being marketing’s closest partner.
You’ll shape ICPs and messaging together, so a bigger pipeline turns into revenue, not just a fuller calendar.
Scaling the team
as we grow, including bringing in fractional AEs when it makes sense.
What you bring:
A sales leader who wants to own our growth. You’re still hands-on and still on calls, and you can build a team and a process around you.
Sales leadership:
1–2+ years leading a team of 3–4+ people, with numbers that show what changed while you led it.
Digital marketing services:
agency-side experience, not a SaaS/product or software development company.
US market:
you’ve sold to US clients and know how they buy.
Close rate:
ideally 15%+, or a clear story behind your numbers.
Revenue ownership:
planning, forecasting, and explaining MRR.
Sales process:
you’ve built or run a structured process and improved it with data.
High pace:
you get things done and are driven by results.
Good communicator:
you listen well, give specific answers, and build relationships quickly.
Curious:
you ask a lot of questions about the buyer, the market, and the product.
Proactive:
you spot patterns and problems, and suggest ideas without being told what to do.
English:
C1/C2.
Bonus points:
Experience with or inside an outbound / lead generation agency.
You’ve led 2x growth before.
At Belkins Group, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you’re most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: UAE; Saudi Arabia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate.
You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.
No two days are the same, but you should expect to:
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Build and lead a team of forward deployed engineers within the region.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
REQUIREMENTS
- Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
- Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
Location
This role is remote-first, so it can be executed from anywhere in Saudi Arabia or UAE. Expect regular travel for customer onsites. Fluency in English and Arabic and a deep understanding of the regional and cultural nuances is required.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ROLE DESCRIPTION
As a core member of Phantom’s Data Platform team, you will design, build, and optimize our streaming blockchain data platform to enable high-quality, scalable ingestion, transformation, and delivery of token, price and spam data. As an owner of a critical platform function, you’ll empower other product engineering teams at Phantom by providing access to rich, accurate, realtime on-chain data.
RESPONSIBILITIES
- ETL & Data Pipeline Design: Develop, maintain, and optimize scalable ETL pipelines using our modern data stack. You’ll be responsible for sourcing, transforming, and integrating data from on-chain sources.
- Data Quality & Observability: Drive initiatives to implement data quality frameworks and observability solutions that ensure the accuracy, freshness, and reliability of data across all pipelines.
- Architect for Scalability & Performance: Build systems capable of handling millions of requests per day, with a focus on high availability, low latency, and strong fault tolerance, in service of other engineering teams’ data access needs at Phantom.
- Data Modeling & Schema Design: Design and maintain efficient data models and schemas that underpin our efforts.
- Cross-Functional Collaboration: Partner closely with product, design, and other engineering teams to translate business requirements into scalable backend platform solutions.
- Team building: Work with the team to create and foster a culture of raising the bar with each new hire.
QUALIFICATIONS
- 5+ Years of Backend Experience: Demonstrated success in building large-scale, high-availability systems.
- Deep experience building and optimizing modern ETL pipelines and data engineering solutions in high-growth environments.
- Experience with the languages/frameworks in our stack (e.g. Go, Node.js, TypeScript, NestJS, Kafka, redis, PostgreSQL)
- Demonstrated experience implementing data quality frameworks along with observability and monitoring solutions.
- Web3/Crypto Knowledge: Familiarity with on-chain data, wallet integrations, or decentralized application patterns is strongly preferred.
- Ability to work both independently and collaboratively within a lean team structure.
WHY WORK WITH US
We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.
There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!
- First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.
- Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
- We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.
BENEFITS
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision) 100% covered
- Stipend for your ideal remote set-up
- Flexible hours and a supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Monthly wellness benefit
- Weekly meal benefit
- Global off-sites
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
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