Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The Role
The FT Group is entering a new chapter of growth and transformation. With record revenue and subscriptions, the business is evolving from a digital-first media organisation to one positioned for the AI era.
Our global Communications team plays a central role in this transition, protecting and strengthening the FT’s reputation, amplifying its world-class journalism and supporting the growth ambitions of its businesses. Working across the newsroom and business, the team develops integrated communications strategies that build trust, extend our reach and influence, engage employees and support the FT’s long-term success.
We’re looking for a Head of Communications, Editorial to lead our global editorial communications strategy, raise the profile of our journalism and editorial talent, and strengthen the FT’s reputation around the world.
This is an opportunity for an experienced communications leader with a passion for journalism to help shape how one of the world’s most respected news organisations tells its story. You’ll lead proactive communications around our journalism, advise senior editorial leaders on complex reputational issues and identify opportunities to extend the reach and influence of our editorial brands and talent.
Reporting to the Global Communications Director, you’ll work closely with the editor and senior editorial leadership, lead a small team and collaborate with colleagues across our global business.
Key Responsibilities
Lead the development and delivery of communications strategies for the FT’s core editorial brands, products and formats, including the FT, FT Weekend, HTSI, audio and newsletters.
Develop creative, proactive communications campaigns around major editorial initiatives, launches, investigations, franchises and other strategic priorities, helping to extend the reach and impact of FT journalism.
Raise the external profiles of key editorial talent, identifying and securing opportunities across broadcast, podcasts, speaking engagements, events and other influential platforms.
Act as a trusted senior communications adviser to the editor and editorial leadership, providing strategic counsel on sensitive, complex and reputational issues involving the newsroom.
Anticipate emerging issues and develop effective communications strategies, messaging, Q&As and supporting materials to protect and strengthen the FT’s reputation.
Partner with regional communications colleagues, particularly in New York and Hong Kong, to deliver a coordinated and impactful global editorial communications strategy.
Collaborate with Brand, Reader Revenue Group, Commercial Client Group and other teams to ensure editorial communications activity complements wider FT campaigns and supports audience and business objectives, while respecting editorial independence.
Lead, manage and develop a small editorial communications team, setting clear priorities, providing direction and supporting professional growth.
Required Skills and Experience
Significant experience developing and delivering high-impact communications strategies, ideally within media, journalism or another complex, high-profile organisation.
A sophisticated understanding of the global media landscape, alongside a strong interest in journalism, news and current affairs.
A strong understanding of the forces reshaping the global media industry, including artificial intelligence, changing audience behaviours and the evolving distribution landscape.
A proven track record of developing proactive media campaigns and successfully building the profiles of senior leaders and high-profile talent.
Excellent judgement, with significant experience advising senior stakeholders on sensitive, complex or reputational issues.
Exceptional written and verbal communication skills, with the ability to turn complex subjects into clear, engaging and compelling narratives.
Strong relationship-building and influencing skills, with the confidence to work collaboratively with senior editors, journalists and commercial colleagues while understanding and respecting editorial independence.
Experience leading, managing and developing communications professionals, with the ability to set priorities, inspire confidence and support team development.
What’s in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Remote, Europe; Remote, Global; Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are currently looking for an
Affiliate Manager
to join our partner company.
What you will do:
Attracting and onboarding new affiliates: North America, possibly other Tier-1 markets in the future.
Managing and developing a partner portfolio of 20–100 partners.
Agreeing on KPIs with partners, monitoring them and keeping them at the required level.
Controlling traffic quality.
Creating and updating promo materials: banners, landing pages, creatives.
Negotiating terms: CPA/Hybrid/RevShare.
Organizing promotions for affiliates: bonuses, increased rates, exclusives.
Monitoring competitors in the markets where we will operate.
Preparing weekly and monthly reports.
What we expect from you:
3+ years of experience in iGaming, Affiliate Marketing or traffic in the iGaming vertical, especially launching a product on the North American market within the last 12 months.
Mandatory experience working with SEO affiliates specifically on the North American market under the CPA model (not pay-per-listing / fixed placements). Candidates without such experience will not be considered.
Understanding of the specifics of the North American market.
Understanding of key companies in the vertical and competitors.
Сonversion and CPA pricing. Analyzing and understanding acquired users: how well they meet market expectations.
Experience in successful user acquisition from FB and SEO.
Personal qualities:
Strong negotiation skills.
Networking and the ability to build long-term relationships with partners: has active industry contacts and maintains them.
Independence and proactivity: finds affiliates and launches a market without ready-made processes or clear instructions.
Result orientation: thinks in terms of conversions and traffic quality, not the number of connected partners.
Analytical thinking: notices when traffic does not meet expectations and reacts quickly.
Ability to manage many partners and tasks at the same time while keeping structure and deadlines.
Comfortable in a startup environment: quickly adapts to change and uncertainty.
Persistence and resilience in negotiations and when facing rejection.
Your journey with us:
Step 1: Pre-screen.
Step 2: Technical interview.
Step 3: Reference check.
Step 4: Job Offer!
What we offer:
28 business days of paid off.
Flexible hours and the possibility to work remotely.
Medical insurance and mental health care.
Compensation for courses, trainings.
English classes and speaking clubs.
Internal library, educational events.
Outstanding corporate parties, teambuildings.
Location: Bulgaria; Poland; Serbia; Czechia; Georgia
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are seeking a Product Owner to join our growing product team.
You’ll collaborate closely with technical teams, product designers, and stakeholders, taking ownership of product functionality from concept to launch and ongoing optimization. This is a hands-on position where you will play a key role in translating business needs into actionable solutions that support scalability and efficiency.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
Drive all processes related to product definition, development, and launch.
Collaborate closely with the Product Manager to align on the product vision and core functionalities, and ensure they are communicated throughout the product development lifecycle.
Work with internal and stakeholders to define product features based on customer needs, provide regular progress updates, and present outcomes.
Manage the product backlog: break down high-level features into user stories and tasks, define clear acceptance criteria, and prioritize effectively.
Support development teams during iterations by clarifying requirements and adjusting priorities to maximize business value.
Monitor product progress at every stage and proactively identify and mitigate risks.
You are a perfect match if you have:
3+ years of experience as a Product Owner, Product/Project Manager, or Business Analyst in an Agile environment.
Experience in B2B product management (CRM, BSS, OMS) is a strong advantage.
Solid understanding and hands-on experience with Agile methodologies.
Technically proficient: able to grasp high-level architecture and technical concepts.
Previous experience in a software development company, ideally with a focus on web applications.
Upper-intermediate or higher level of English (spoken and written).
Strong analytical and problem-solving capabilities.
Excellent communication and presentation skills.
What you need to succeed:
Analytical person who can control the details but still see the full picture;
Organized and formal so that communication will always be clear, and everyone are harnessed;
Learning and continuous improvement in nature;
Excellent communication and presentation skills (grouped into soft skills for effective stakeholder engagement, as well as technical skills, such as data-driven decision-making);
Diplomatic and pragmatic - works with many stakeholders and drives for the optimal result;
Planning and visualization skills.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format - remote, office-based, or hybrid and engage in team-building activities.
Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Location: Singapore
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
You will be the face of Harvey in APAC—building trust with partners and counsel at top firms, corporates, and asset managers; advising them on how Harvey can transform research, drafting, diligence, and compliance; and feeding market insights back to Product and GTM more broadly.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content geared toward the APAC region (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey in the APAC region as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
WHAT YOU HAVE
- Based in Singapore and eligible to work in the region.
- A valid practicing certificate with 3+ years experience as a qualified lawyer at a top-tier firm.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/singapore-applicant-privacy-notice.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Intellias
Meet your recruiter
Viktoriia Borsuk
viktoriia.borsuk@intellias.com
https://www.linkedin.com...
Vacancy details
DevOps Engineering
DevOps Engineer (AWS)
Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications!
What project we have for you
Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack.
Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals.
What you will do
In one sentence:
The DevOps engineer is responsible for carrying out day to day applicative infrastructure management supporting production activities.
Responsibilities:
24/7 support of production Infrastructure services to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems.
Collaborate with cross-functional teams to implement DevOps practices that streamline software delivery and infrastructure management.
Build, maintain, and scale automated deployment pipelines for various applications, ensuring efficient and error-free code deployments.
Monitor and optimize system performance, reliability, and security in both production and development environments.
Troubleshoot and resolve infrastructure issues, implementing proactive measures to prevent future occurrences.
Develop and maintain scripts and tools to automate repetitive tasks, enhancing efficiency and reducing errors.
Manage containerization and orchestration technologies (e.g., Docker, Kubernetes) for seamless application deployment and scaling.
Work closely with development teams to integrate continuous integration/continuous deployment (CI/CD) practices and facilitate automated testing.
Participate in on-call rotations and provide timely incident response and resolution.
What you need for this
Critical Experience:
Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
3+ years of experience as a DevOps Engineer or in a similar role.
Proficiency in scripting languages such as Shell, Python or Bash.
Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
Familiarity with DBA tasks of PostgreSQL, HBase, or Couchbase databases
Solid understanding of CI/CD concepts and tools (e.g., Jenkins, GitLab CI/CD).
Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
Willing to work in shifts and weekend support model.
Strong problem-solving skills and the ability to work effectively in fast-paced environments.
Must have the ability to see the full End to End picture, including impact on the customer.
Will be a plus:
Familiarity with Business Support System (BSS).
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AWS
Location: London
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
We are looking for a dedicated and versatile Copywriter to join the Financial Times' Brand and Partnerships team, creating compelling, creative and persuasive marketing copy that brings the FT brand to life across a wide range of channels and audiences.
Reporting to the Senior Marketing Copywriter, you will work closely with colleagues across global communications, commercial marketing, design, creative and editorial teams to deliver impactful campaigns and messaging that strengthen the FT's reputation and encourage audiences to engage with our journalism.
From conceptual advertising campaigns, podcast and video scripts to digital ads, direct response emails, event marketing, speeches, white papers and social media, you'll have the opportunity to work on a diverse range of creative projects. You'll also help promote the FT's brand platform to both internal and external audiences, ensuring our distinctive tone of voice is reflected consistently in everything we do.
This is an opportunity to join a fast-paced, collaborative and ambitious team at the heart of a global news organisation. We're looking for someone who combines exceptional writing skills with critical thinking, creative flair and a genuine passion for news, brands and digital media.
Key responsibilities
Create high-quality, engaging and persuasive copy for a wide range of marketing campaigns, channels and audiences, including both B2B and B2C communications.
Work collaboratively with the Senior Marketing Copywriter, brand and creative teams, external agencies and internal collaborators to develop compelling creative concepts and messaging.
Champion and protect the FT's brand identity and tone of voice, ensuring consistent and impactful communications that strengthen our reputation as a trusted source of global journalism.
Write and adapt copy across multiple formats, including conceptual advertising, digital campaigns, emails, social media, podcast and video scripts, speeches, events and longer-form content.
Manage copywriting briefs from across the business, identifying the right approach for each audience and channel while balancing multiple projects and deadlines.
Review, edit and refine AI-generated copy, applying creative judgement to ensure accuracy, quality, originality and alignment with the FT's brand standards.
Ensure messaging is consistent, complementary and aligned with FT brand guidelines across all marketing activities.
Support the wider brand, marketing and business teams in developing communications that build awareness, encourage engagement and attract new subscribers.
Required skills and experience
A qualification in English, marketing, advertising, journalism or a related field.
At least two years' professional copywriting experience in advertising, marketing, media or a related field.
Exceptional writing skills, with demonstrable experience creating engaging and effective copy across a variety of channels, including print, digital, audio and speeches.
Experience writing for both consumer and business audiences, with the ability to adapt tone, style and messaging to suit different needs.
Strong creative and conceptual thinking, with the ability to interpret and challenge briefs and translate ideas into compelling copy.
Experience collaborating with designers, planners, product and technology teams to deliver effective creative communications.
Proficiency in using AI tools, alongside strong editorial judgement and the ability to review, edit and rewrite AI-generated content.
Excellent organisational skills, attention to detail and the ability to handle priorities and work in a timely manner.
Experience working with senior collaborators and building effective relationships across teams.
A strong interest in journalism, current affairs, communications and digital media.
A proactive, adaptable and collaborative approach, with the confidence to work across different teams and levels of seniority.
Sound strategic judgement, creative curiosity and a commitment to producing consistently high-quality work, whether for a digital banner or a major brand campaign.
Desirable
Experience developing creative concepts for integrated, multi-channel marketing campaigns.
Experience creating copy for brand platforms and maintaining a consistent tone of voice across different audiences and formats.
A passion for brand storytelling and an understanding of how creative communications can build reputation, engagement and loyalty.
What's in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet?
Join our Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Mexico City, Mexico
About Voyagu
Premium travellers deserve more than a booking engine. They deserve an expert.
Voyagu is a San Francisco-based travel technology company that connects high-value travellers with expert advisors who make planning, booking, and support effortless. We started with a simple idea: business- and first-class travel should feel first-class from the very first conversation.
Today, we’re a team of 100+ people across San Francisco, Amsterdam, Warsaw, Mexico City, and Tbilisi. We generate millions in revenue in a billion-dollar industry, and we’re just getting started.
About the role
Our clients are successful professionals and creatives across the U.S. They value their time and expect excellence, and that’s where you come in.
As a
Travel Sales Specialist
, you’ll own the full client journey, from first call to final landing. You’ll find them real savings on business- and first-class flights, plan and book with expertise, and support them while they travel. Do it well, and you become their go-to travel advisor for years.
This is a sales role with real ownership. Your results drive your income and your growth.
What you’ll be doing
Qualifying incoming leads and understanding exactly what each client needs
Guiding clients through their options and closing the deal
Building long-term relationships that turn into loyalty and referrals
Hitting and beating your targets as part of a team of 4–6 specialists with a dedicated Team Lead
Learning fast. Mistakes happen, but never the same one twice. Nobody has done what we’re doing, so expect to move quickly
What you’ll need
Fluent English (C1+) and confidence speaking with U.S. clients every day
Experience in sales, customer service, or another client-facing role
Strong communication and negotiation skills
A results-driven mindset and real ambition to grow, professionally and financially
Sharp problem-solving skills and the ability to pick things up quickly
Composure under pressure and a positive attitude when things get tough
What you’ll get
Base pay + uncapped commission + quarterly performance bonus, paid in USD
A clear path to Team Lead in 12–18 months
2-week structured onboarding and real-time coaching on the floor
An international team and premium U.S. clients
20 PTO days, 8 floating holidays, and 5 sick days
50 remote days per year after 6 months
Health insurance after probation
All equipment provided
The setup
Monday to Friday, 8 AM–5 PM (Mexico City time), aligned with U.S. business hours
On-site at our office in downtown Mexico City
Independent Contractor agreement
Your results. Your growth. Your call.
If you’re ready to build a career where performance is rewarded,
apply now
.
Let’s talk
.
Location: Milan
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Engage with lawyers at existing and prospective customers to understand and address their workflow challenges, and then explain and demonstrate the value of Harvey’s AI solutions to address them.
- Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Tailor the introduction of new solutions to specific customer needs.
- Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.
- Conduct research and analysis on customers and competitors.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Ideal candidate will be qualified to practice law in Italy
- At least 3 years of experience practicing law at a top-tier law firm in Italy.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
COMPENSATION
€130,000 - €170,000 OTE with a 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, Europe; Remote, Global; Remote, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We’re currently looking for a
Creative Designer
to join Logos — a business developing an AI-powered self-discovery platform.
At the core of the product is AI as a personal companion that supports users on their journey of self-discovery. The product’s key value is helping people gain clarity about who they are, what they want, and why they make certain decisions. Its mission is to help people live happier lives by changing the way they understand themselves and perceive the world.
As a Creative Designer, you will:
Develop promotional assets based on briefs, partnering with product teams to refine key messages, target audiences, core insights, and testing hypotheses.
Collaborate with product designers to establish a unified visual and motion identity across marketing and the application that feels warm, calm, authentic, and dependable.
Generate innovative ideas, visual strategies, and original concepts for both advertising campaigns and product design.
Craft motion design elements alongside the design team, including onboarding sequences, App Store video previews, and micro-interactions.
Analyze campaign performance metrics with product managers, extract actionable insights, and refine subsequent creative iterations.
Contribute to building an internal system of reusable design templates, visual assets, and AI-driven workflows.
Deliver top-tier work efficiently while consistently meeting project deadlines.
We’re looking for someone who:
Demonstrate proven experience generating visual asset suites and video materials leveraging generative AI for digital marketing efforts.
Possess technical proficiency in advanced AI tools including Kling, Veo, Higgsfield, Suno, ElevenLabs, and Lovart, paired with CapCut editing expertise.
Bring a strong track record of partnering with cross-functional creative and product teams within dynamic environments.
Understand the nuanced requirements of paid social promotional assets, with emphasis on Meta ecosystem specifications.
Translate initial project briefs into impactful, high-performing visual strategies through creative problem-solving.
Manage personal workflows autonomously, balancing project priorities to consistently meet fast-paced deadlines.
Maintain an enthusiastic approach toward testing emerging AI solutions, novel workflows, and content generation methods.
Provide a comprehensive portfolio displaying AI-assisted design work, video productions, and advertising campaigns.
Here’s what our hiring flow looks like:
Step 1. Pre-screen Interview.
Step 2. Test task.
Step 3. Interview with the team.
Step 4. Reference check.
Step 5. Job Offer.
Why build with us:
Growth & self-realization
Join the product at an early stage and grow with it as it scales.
Take ownership of your area with the freedom to make decisions and drive change.
Build your function from scratch — from processes and approaches to the team.
Keep growing through internal and external talks, our corporate library, course reimbursement, English classes, and speaking clubs.
Flexible working conditions
Choose your work format: fully remote or our Kyiv office, with coworking spaces in Lviv and Warsaw.
Shape your own workday with a flexible schedule focused on results.
Take time to fully recharge: 28 working days of vacation, up to 30 sick days, and public holidays off.
Use our transfer service when needed and adjust your work and days off to fit your schedule.
Care & support
Take care of your health with medical insurance and psychologist session reimbursement.
Get involved in socially important initiatives, including our Ukrainian Victory Support program.
Celebrate important milestones with us and receive gifts for special moments in your life and career.
Join us in building a product that will help millions of people better understand themselves.
Location: Nicosia
Job Overview
Wargaming is looking for an
Armored Vehicle (Historical) Consultant for World of Tanks.
If you are a huge fan of technology and military history, you are welcome to join the Military Design and Research team.
Our ideal candidate has the skills to read drawings, knowledge of the layout of combat vehicles, their appearance, and internal structure, and an understanding of the technology of operation of units and equipment assemblies, primarily armored vehicles of the period 1940 - 1990s.
Reports to
Head of Military Design and Research
What will you do?
Work in a team of historians with a group of contractors for the production of 3D models and drawings of military equipment (selection of source materials, execution and issuance of assignments, support during work progress, acceptance of work deliverables, and transfer to production)
Search for and systematize historical materials on military equipment (Internet, printed publications, archives, museums, exhibitions, private collections, company partners, etc.)
Consult on equipment, uniforms, and historical events for other divisions of the company
Check 3D models of military equipment for historical and technical compliance
Development of vehicle concept sketches, scale schemes, estimation and calculation of principal technical and performance specifications, and preparation of vehicle design descriptions, including the use of open-source publications and archival materials
What are we looking for?
Technical or engineering education
Knowledge of the military history of auto and armored vehicles of the world of the XX-XXI centuries (structure, layout)
Understanding of the fundamentals of design and materials of vehicles and armored vehicles (calculations of tactical and technical data, layout data, armor protection, etc.)
PC skills, knowledge of text and graphic editors (Photoshop, E-Drawings, standard office programs, Blender)
A combination of creative and technical thinking
English language skills on a good level
C1- C2 Russian proficiency (for the effective search, reading, and comprehension of historical and engineering materials related to military equipment)
What additional skills will help you stand out?
Knowledge of world history on military subjects and military conflicts
Skills in CAD (SolidWorks and analogues)
Passion for modeling
Experience with military archives
Work mode
On-site at the office in Nicosia
This role is eligible for relocation & immigration support
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:
21 days annual leave (additional days based on years of service: up to 25 days)
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave (10 days top-up to statutory allowance per year)
Maternity Leave (18 weeks top-up to statutory allowance per case)
Career development and education opportunities within the company
English Language courses fully covered by the company upon Manager’s approval
Private Health Care
Mental well-being program (iFeel)
Onsite gym and spa
Free parking close to the Nicosia offices, based on availability
Free drinks-equipped kitchen on every floor of the building
Eurobank benefits (if applicable)
Employee discounts (e.g., restaurants, bars, etc.)
Personal Gaming Account
Onsite canteen with subsidized prices for food and drinks
Company events, Social Clubs
Seniority Awards
Referral program - You can recommend the best talents to the company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Λευκωσία, Nicosia, Cyprus
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
In this role, you will manage the global accounts payable process across multiple entities and countries, overseeing supplier invoices, payments, bank reconciliations and other financial operations, while supporting payroll, VAT reporting and annual audits.
Responsibilities
Manage the full accounts payable global cycle, from receiving supplier invoices to approval and payment through online banking.
Process supplier invoices via the Pivot platform, ensuring invoice lines match Purchase Orders (POs) and coordinating the approval workflow.
Participate in preparing payment registers for all group companies and facilitate vendor and creditor payments via bank transfers.
Reconcile bank statements with accounting records, ensuring the accuracy of incoming and outgoing payments.
Administer company cards and perform related reconciliations.
Coordinate the payroll process, including collecting HR platform data, liaising with the third-party payroll provider, verifying payroll calculations, and processing salary payments.
Participate in preparing VAT returns by compiling relevant data and reviewing the accuracy of declarations.
Coordinate the annual financial statement audit, including preparing and providing data, communicating with external auditors, and managing the audit process.
Requirements
University degree in Accounting or a related field
5+ years of experience as an AP accountant
Experience accounting and financial operations across multiple countries
Experience participating in financial audits
B2 Upper Intermediate English
Proficient with Excel (Google Sheets)
What We Offer
Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
Competitive salary
Employee stock options plan
Private medical and dental insurance
Daily lunch allowance
Best-in-class equipment
Professional development stipend
Relocation support, including visa sponsorship and allowance
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Paris, Paris, France
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About the Role
As an
Operations Manager in Paris
, you'll be a senior member of the France Operations team, reporting to the General Manager, France. You'll own the day-to-day health of the market — acquiring, retaining, and driving quality among our best-in-class chauffeurs — and help evolve the local operating model as we scale beyond Paris.
This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat.
Why This Role
High-growth business.
Paris is scaling and we're actively expanding into new markets — you'll help shape how we operate as we grow.
Direct impact.
Chauffeur acquisition, supply and retention — your calls move the metrics that define the market's health.
Real ownership.
You'll build and lead the local ops team, processes, and operating rhythms yourself, not inherit someone else's.
Responsibilities
Own day-to-day operational execution: chauffeur supply growth and retention.
Evolve the local operating model, turning global strategy and standards into effective execution on the ground.
Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.
Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement.
Partner with product teams to shape feature development and improve operational tooling.
Support readiness as the market expands into new areas, launching business from scratch.
Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards.
Ensure compliance with applicable French regulations and VTC licensing requirements.
Requirements
No single background defines success here — we want analytically strong, entrepreneurial operators motivated by ownership and comfortable being accountable for outcomes in open-ended environments.
1-3+ years building, growing, or scaling something meaningful with limited structure, with the ability to move fast from analysis to execution.
Relevant backgrounds include:
scaling operations in a fast-paced tech environment (VC-backed business, scale-up, startup);
top-tier management consulting, investment banking, or VC/PE; early or founding-team experience at a consumer or marketplace startup.
Bonus points:
experience in a marketplace/platform business (on-demand, mobility, location-based);
track record building teams or operating models from scratch or through rapid expansion;
MBA or advanced degree in business, operations, analytics, or strategy.
Fluent French and English.
Based in Paris, ability to work in the office 4 days a week.
What we Offer
Office-based role in Paris (9th arrondissement)
Competitive salary
Employee stock options plan
Private medical insurance
Life and critical illness cover
Best-in-class equipment
Monthly credit towards Wheely journeys
Daily Lunch Allowance
Navigo and Veligo travel
Professional development stipend
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: Dubai, Dubai, United Arab Emirates
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs & passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service.
A successful candidate will act as the voice of Wheely, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems.
Responsibilities
Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels including calls, live chat and emails
Protect our customer's time by adhering to operational SLAs
Provide exceptional customer service by adhering to our rigorous luxury communication standards
Maintain customer satisfaction targets
Investigate and resolve customer and chauffeur issues quickly and efficiently
Understand, prioritise and escalate our customer's feedback to senior management and relevant teams
Contribute and make a meaningful impact on our customers' experiences with our service and help us continue to grow as a company
Requirements
Must-have:
Passion for exceptional customer service
Experience in a customer-facing role in the luxury service industry
Excellent interpersonal and communication skills
The ability to thrive in a fast-paced high volume contact center
Fluency in both spoken and written English & French
Flexibility, to be able to do shift work including nights and weekends, in the office
Technically proficient
Nice to have:
Experience in a call centre
Additional languages - Arabic
What We Offer
Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre
Competitive salary of AED 9,000 per month and quarterly KPI-based bonus
Private medical insurance
Best-in-class equipment
Monthly credit towards Wheely journeys
Professional development stipend
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is the first AI and robotics company in the UK, creating the world’s most advanced, reliable, commercially scalable, and safe humanoid robots. Our first humanoid robot HMND 01 is a next-gen labour automation unit, providing highly efficient services across various use cases, starting with industrial applications.
WHAT YOU'LL DO
- Start: ASAP
Assembly
- Build electro-mechanical assemblies according to CAD, drawings, and work instructions.
- Perform precise mechanical assembly using standard hand tools, adhesive applicators, crimp tools, torque wrenches, and labellers.
- Route complex harnesses according to instructions provided, labelling and securing as defined.
- Apply and record serial numbers to tracked assets
Bringup and test
- Configure and test sensors, actuators and communication devices using command-line tooling and electronics test equipment
- Diagnose and repair faults using multimeters, oscilloscopes, and PCB repair equipment, liaising with engineering as necessary
- Execute and monitor validation scripts
- Compile source code from git/GitLab/GitHub
- Build compute assemblies using ESD techniques
- Repair, rework and upgrade through-hole and surface-mount PCBs
- Make and repair electrical harnesses using crimp and labelling tools
- Testing of assemblies using jigs, fixtures, electrical test equipment, and compute devices
- Document findings and the results of tests
Culture and Quality
- Adopt and support the team culture to drive collaboration and morale
- Treat the tools and equipment with respect, maintaining them as necessary and reporting faults and damage
- Engage in ongoing and regular activities to maintain the cleanliness and tidiness of the workshop
Be a High-Speed Collaborator
- Communicate clearly and effectively with fellow technicians, engineers, and leadership.
- Adapt quickly to changing priorities—jump in wherever help is needed.
- Contribute ideas to improve the speed, reliability, and quality of builds.
WHAT WE'RE LOOKING FOR
- 3+ year of experience in electromechanical assembly or prototype development
- Proven ability to work with mechanical, electrical, and embedded systems—ideally in robotics, aerospace, or automotive.
- Electronics and embedded system experience
- Working in a Unix environment with command-line shell/bash
- Git/GitLab/Github use
- Strong attention to detail and a deep sense of build quality and safety.
- Ability to read CAD, mechanical drawings, and wiring diagrams.
- Hands-on experience with common tools, fixtures, soldering, torqueing, etc.
- You move fast, stay organized, and take pride in solving problems in real time.
- Comfortable working in a fluid, high-urgency environment with evolving designs and short timelines.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers.
Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it.
- Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Istanbul
Workplace: Remote
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Gaming team is made up of hybrid-casual, casual and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Voodoo is creating a new Studio with a big mission: find the next best way to entertain the world by taking our best hits to a new level. You will join a small team that is growing, composed of veterans from the industry, where you will participate in every aspect of development.
The Studio is working on refreshing and expanding one of our top legacy games. This game has already achieved great success, and we're eager to build on that momentum to (i) deploy learnings to more portfolio games and (ii) obtain a moonshot outcome; Paper.io http://Paper.io & Hole.io http://Hole.io are good such past examples.
ROLE
With this role, you will be core to the company by contributing daily to important decisions with a multidisciplinary team of passionate and talented people. Flesh out the details of a game's design, oversee its testing, and revise the game in response to player feedback. Thanks to your creativity and your teamwork, let’s entertain millions of people with your hit games.
Our studios are looking for people who bring their own ideas and are always willing to compromise to move forward.
- Design and implement a high-quality, scalable UI from concept to final integration in Unity.
- Create high-quality 2D assets (characters, assets, props and environment art) and ensure optimal performance across mobile devices.
- Setup and integrate scenes in Unity.
- Iterate quickly based on team feedback and live user data.
- Propose creative ideas to boost player engagement and improve the user experience.
PROFILE
- Strong Unity skills, with the ability to implement and optimise directly in engine.
- Excellent 2D design skills, with a keen eye for visual hierarchy, composition, and readability.
- Good UI experience
- A keen eye for emerging mobile game trends with the ability to creatively deconstruct and learn from success cases.
- Experience collaborating with cross-functional remote teams.
- Fluent in English.
BENEFITS
• Best-in-class compensation
• Other benefits according to the country you reside
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