Location: China / Guangzhou
Job Description
Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role)
Start date: ASAP
Languages: Fluent English and fluent Mandarin are both mandatory
Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure
Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong.
Professional Background:
We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it.
Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential.
Your Responsibilities:
- Own quality control across the client's manufacturing sites, on the factory floor.
- Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds.
- Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud.
- Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems.
- Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams.
- Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools.
- Document failures, yields and test results, and feed findings back into hardware design and production processes.
- Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin.
What You Bring:
- Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them.
- Strong Linux skills at the system and hardware level.
- Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting.
- Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems.
- Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components.
- Experience with QC or manufacturing test processes in a hardware production environment.
- Fluent English and fluent Mandarin (both non-negotiable).
- Willingness to work on-site in Hong Kong, on the factory floor and in the lab.
Nice To Have:
- Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints).
- Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation.
- Scripting skills (Bash/Python) to automate test sequences and reporting.
- Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China.
- Cantonese.
Why Join Us:
Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform.
Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet.
Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
Location: APAC / China / Hong Kong
Job Description
Location: Hong Kong — on-site (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role)
Start date: ASAP
Languages: Fluent English and fluent Mandarin are both mandatory
Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure
Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong.
Professional Background:
We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it.
Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential.
Your Responsibilities:
- Own quality control across the client's manufacturing sites, on the factory floor.
- Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds.
- Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud.
- Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems.
- Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams.
- Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools.
- Document failures, yields and test results, and feed findings back into hardware design and production processes.
- Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin.
What You Bring:
- Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them.
- Strong Linux skills at the system and hardware level.
- Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting.
- Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems.
- Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components.
- Experience with QC or manufacturing test processes in a hardware production environment.
- Fluent English and fluent Mandarin (both non-negotiable).
- Willingness to work on-site in Hong Kong, on the factory floor and in the lab.
Nice To Have:
- Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints).
- Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation.
- Scripting skills (Bash/Python) to automate test sequences and reporting.
- Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China.
- Cantonese.
Why Join Us:
Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform.
Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet.
Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
Location: Wien, Austria
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners.
In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued.
Key Responsibilities
Inbox Management & Advanced Support
Manage courier inbox channels to handle complex, partner-submitted requests.
Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates.
Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently.
Content Ownership & Localization
Localize regional and global courier-facing communications for specific country languages and cultural contexts.
Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources.
Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support.
Cross-Functional Communication & Enablement
Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams.
Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently.
Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks.
Community Engagement & Feedback Loops
Drive community engagement by supporting local feedback initiatives and courier events.
Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements.
AI & Process Automation
Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries.
Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows.
Key Performance Indicators (KPIs) & Impact
Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy.
Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners.
Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation.
Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates.
Our humble expectations
Professional working experience in Customer Support, Operations or other similar roles.
Professional level in English and fluent (Austrian) German.
Proficiency with Excel or Google Sheets.
Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate.
Clear, empathetic, and professional written communication skills.
Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked.
Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details.
Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust.
What we offer
Discounted membership fees with MyClubs
Deals and discounts with local partners
Wolt Credit program
Employee Assistance Program (EAP)
Career progression opportunities
Next steps
Please submit your application and resume in English
. The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment.
If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.109
—
€2.636 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: London, UK
Workplace: Hybrid
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
In this Enterprise Account Executive role, you won't be pitching a CMS. You'll be selling the infrastructure that engineering teams actually want to build on, and closing deals big enough to matter. You'll own the full cycle end to end, working with SDRs, marketing, and product to turn technical buyers into champions and champions into signed contracts.
What you would do
- Qualify opportunities SDRs and marketing hand you, and decide fast which ones are worth chasing.
- Run discovery that gets past the checklist and surfaces the real business case for switching.
- Pitch a product developers already love to the people who sign the check.
- Price and negotiate enterprise deals without giving away the farm.
- Grow existing accounts after the ink dries: spot the next use case and go land it.
- Map the account and get everyone from the CMS admin to the CTO talking about Sanity.
- Get deals through procurement and legal without losing momentum.
- Bring client feedback back to the business so it actually gets acted on.
- Keep Salesforce, decks, and deal docs sharp enough that anyone could pick up your deal cold.
- Forecast bookings monthly and quarterly, and stand behind the number.
About you
- Curious, coachable, and straight with people, including when the deal's on the line.
- You've closed complex, technical SaaS deals in our ACV range, selling to a technical audience.
- You can hold a room with a developer in the morning and an exec in the afternoon, in their language.
- No CMS experience required. You just need to pick up new products fast and explain them faster.
- Comfortable when the playbook changes mid-quarter, because it will.
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive location-based salary and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: London, UK
Workplace: Hybrid
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like PUMA, Carhartt WIP, Anthropic, Just Eat Takeaway, Spotify, HiPP, and Mercedes AMG are using Sanity to power and automate their content operations.
As an Enterprise Account Executive at Sanity, you'll own the full sales cycle, from identifying the right prospects to closing deals with some of Europe's most ambitious companies. You'll work closely with SEs, SDRs, and marketing to build genuine relationships with enterprise customers and help them understand the real business value of structured content. It's a role with real autonomy, clear progression, and strong earning potential at a company that just raised $85M and is scaling fast.
WHAT YOU WOULD DO
- Take warm opportunities from our SDR and Marketing teams and run with them, your job is to close, not to chase cold leads all day
- Get under the skin of every prospect: understand their real business challenges and show them exactly how Sanity solves them
- Pitch, negotiate, and close enterprise deals and get well rewarded when you do
- Map organisations from the inside out, building relationships across teams from developers to the C-suite
- Work through procurement and contracts without losing your mind (we'll help)
- Be the voice of the customer internally - your feedback shapes product, messaging, and strategy
- Keep your pipeline tight: accurate forecasting, clean Salesforce data, and deal reviews that actually reflect reality
ABOUT YOU
- You're both fluent in German and English - You can close a deal in either language without breaking a sweat
- You've sold a complex SaaS product before and you know how to navigate technical buyers, marketing leaders, and enterprise procurement all at once
- You have experience selling into large enterprises and are comfortable managing big, multi-stakeholder deals from first call to signed contract
- You're genuinely curious, about technology, about your customers' businesses, and about finding smarter ways to sell
- You pick up new products quickly and can translate complexity into a compelling story
- You're honest, high-integrity, and the kind of person colleagues actually enjoy working with
- You thrive when things move fast and you're not waiting around for someone to tell you what to do
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive location-based salary and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Turkey; Istanbul
Workplace: onsite
The international technology company Ajax Systems opens a full-cycle production facility in Türkiye. Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
Location: Istanbul, DESBAS(Tuzla)
Job Responsibilities:
Prepare and update technological documentation (instructions, assembly schemes, route maps, quality standards),
Support the development of production processes, equipment, and automation tools,
Define and create technical requirements for devices, equipment, and special tools,
Calculate material and energy consumption standards, and analyze process efficiency,
Ensure continuous improvement of production processes, and actively participate in projects to enhance quality and productivity.
Implement Lean Manufacturing, 5S, and Kaizen practices on the production floor
Develop and lead cost-saving projects focused on continuous improvement
Analyze and improve production processes to enhance overall efficiency
Conduct line balancing studies to optimize production flow
Perform productivity analyses and propose actions to increase production effectiveness
Provide training to production staff on technical knowledge, processes, and improvement methods
Qualifications:
Bachelor’s degree in a industrial engineering field,
Minimum 3 years of experience in production processes (preferably in the electronics manufacturing sector),
Experience in preparing technical documentation, process analysis, and optimization,
Knowledge of automation and mechanization systems,
Knowledge and hands-on experience in lean manufacturing principles,
Good command of English (written and verbal),
Strong analytical thinking, teamwork-oriented, and result-driven.
Location: Algiers, Algeria
Workplace: hybrid
Context & Vision
In 2026, writing code is no longer the primary bottleneck; managing its complexity and ensuring its reliability is. We are building a highly resilient advertising platform with a very lean, senior internal team, and we intend to keep it that way.
To achieve scale without the overhead of a large engineering department, we rely on an AI-first development paradigm and a philosophy borrowed from the best large-scale open-source projects. Our code is not public, but our governance is theirs: asynchronous communication, exhaustive written documentation, explicit rules, and uncompromising quality gates. It is the only way a small team of humans and AI agents ships serious systems without accumulating technical debt.
This role owns the ground the whole platform runs on: the clusters, the pipelines, and the guarantees that everything ships predictably.
The Role
You will own the platform and delivery infrastructure end to end — the clusters, the infrastructure-as-code, the delivery pipelines, and the operational guarantees behind them. In a lean team, reliability is not a separate department; it is a discipline you carry for everyone.
1. Infrastructure as Code. Own the cloud footprint through infrastructure-as-code and a GitOps workflow. Infrastructure is declared, reviewed and versioned like any other code — no click-ops, no undocumented state.
2. Delivery Pipelines.Own CI/CD. Builds are reproducible, deployments are predictable, and rollbacks are boring. You make shipping a non-event.
3. Reliability, Performance & DR. Own observability (metrics, logs, distributed traces), performance testing, and backup / disaster-recovery. You define the SLOs that matter for a real-time serving platform and you make them measurable.
4. Quality Gates & AI-First CI. Enforce quality at every passage point in the pipeline. Integrating AI into CI/CD — automated reviews, security and policy checks — is an open frontier here, and we expect you to study it and propose implementations. Everything you build is documented; if it is not written down, it does not exist.
The Tech Stack
- Orchestration: managed Kubernetes on Google Cloud Platform.
- IaC & GitOps: infrastructure-as-code and a GitOps workflow.
- CI/CD: modern delivery pipelines (and proposals to evolve them).
- Observability: metrics, logs, distributed tracing.
- Runtime context: Rust services, a React frontend, streaming, relational databases.
- Cloud:Google Cloud Platform.
Profile & Requirements
We are looking for a platform engineer who treats infrastructure as a product, owns reliability for the whole team, and is comfortable in a lean, high-quality, AI-first environment. This role is not suited to someone who wants to run a ticket queue inside a large ops team.
Essential Experience
- 4+ years in DevOps / platform / SRE roles, running production Kubernetes** for real workloads (GCP preferred).
- Infrastructure-as-code and a GitOps workflow in production; infrastructure declared and reviewed as code.
- Solid CI/CD ownership and a real observability practice (metrics, logs, distributed tracing)
- Experience defining and defending SLOs, performance and disaster-recovery for latency-sensitive systems.
Core Competencies & Mindset
- AI Development Lifecycle: comfort integrating AI into the delivery workflow, and a point of view on automating quality and security gates in CI.
- Uncompromising Reliability: a maniacal focus on predictability, recoverability and security. Surprises in production are the enemy.
- Written & Asynchronous: exceptional written communication; runbooks and ADRs are part of the job, not a favour. Effective in a distributed, async environment (Paris timezone +/- 3h).
- Ownership:** you carry reliability for the whole team and raise risks before they become incidents.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Switzerland
About the Role
We are seeking a commercially sharp and technically curious Digital Natives Account Executive to join our Swiss Sales Team, focused on the German-speaking market. In this high-energy, hunter role, your primary mission is new logo acquisition — finding, engaging, and closing net-new digital-native companies across the region who are not yet working with Cloudflare. Your target universe includes fintechs, SaaS platforms, AI-native startups, developer-led scale-ups, and cloud-first businesses: companies that move fast, make infrastructure decisions at the engineering level, and expect their vendors to keep up. The ideal candidate understands how digital-native companies actually buy — bottom-up product adoption, engineering influence, founder-driven decisions, and rapid procurement — and engages as a credible peer in conversations with CTOs, VPs of Engineering, and technical founders.
As a Digital Natives Account Executive, you will build pipeline through outbound prospecting, community engagement, and ecosystem presence, convert developer-led adoption into commercial new logo wins, and position Cloudflare as the infrastructure partner of choice for the next generation of technology companies. Critically, you will use AI tools as an active and integral part of how you sell — both because your buyers, who are often building AI products themselves, will notice and respect it, and because winning new logos at pace in this segment requires it. In line with Cloudflare's AI-native culture, you are expected to leverage AI tools daily as a genuine force multiplier across your prospecting, pipeline, and preparation — not as an occasional aid.
Responsibilities
New Logo Acquisition:
Drive the identification, pursuit, and closure of net-new digital-native accounts as the primary focus of this role. Build pipeline through outbound prospecting, community engagement, VC and accelerator networks, partner channels, and product-led adoption signals. Consistently bring new customers onto the Cloudflare platform and exceed new logo targets each quarter.
Outbound & Ecosystem-Led Pipeline Generation:
Take full ownership of pipeline creation — through direct outreach, active participation in the startup and tech ecosystem, and engagement with founder and developer communities across DACH. Identify buying signals early and move quickly to engage the right stakeholders at the right moment.
Developer & Technical Buyer Engagement:
Build credible, trusted relationships with technically sophisticated buyers — CTOs, VPs of Engineering, platform leads, and technical founders. Engage with genuine fluency on infrastructure, APIs, developer experience, cloud architecture, and security — translating Cloudflare's capabilities into outcomes that matter to people who build things.
Product-Led Growth Conversion:
Identify accounts where individual or team-level usage of Cloudflare's platform signals a commercial opportunity. Convert that adoption into formalised new logo wins by engaging the right stakeholders with the right narrative at the right time, before a competitor does.
AI Platform Positioning:
Position Cloudflare's AI infrastructure capabilities — AI Gateway, Workers AI, Vectorize, and Zero Trust for AI workloads — to prospects building AI-powered products and services. Understand the real challenges your customers face around securing AI APIs, managing inference at scale, and controlling AI infrastructure costs, and articulate how Cloudflare addresses them in a way that resonates with technical buyers.
AI-Powered Sales Execution:
Leverage AI tools as a deliberate and consistent part of how you prospect and sell — applying them to target account research, personalised outreach at scale, technical meeting preparation, pipeline management, and follow-up drafting. Your buyers are often building AI products; your workflow should reflect the same standard. Demonstrated AI fluency is a genuine expectation of this role, and you will be asked to speak specifically to how you use AI to improve your performance.
Full-Cycle Sales Management:
Run efficient, full-cycle sales processes across a diverse prospect portfolio with varying deal sizes and cycle lengths. Qualify rigorously, engage the right stakeholders, apply appropriate urgency, and close new logo deals with confidence — whether the cycle takes two weeks or six months.
Compelling Value Creation: Articulate clear, outcome-linked value propositions for Cloudflare's platform, tailored to the specific context and priorities of each prospect. Lead with the "why," communicating the full picture to both technical and commercial stakeholders at every stage of the sales cycle.
Post-Close Positioning:
Ensure newly closed customers are set up for success on the Cloudflare platform and positioned for long-term growth. Identify early expansion signals and hand off cleanly — then focus on the next new logo.
Pipeline Management & Forecasting:
Maintain a healthy, accurate new logo pipeline and deliver reliable, insight-driven forecast calls to sales leadership. Use AI-powered pipeline intelligence tools to keep your view of the business current, honest, and actionable.
Market Insight & Team Contribution:
Share field intelligence from the digital-native ecosystem openly with the wider team. Contribute to Cloudflare's understanding of how this segment builds, buys, and scales — and help the organisation stay relevant and competitive in a fast-moving market.
Desirable Skills, Knowledge, and Experience
3–5 years of experience in B2B technology sales, with a consistent track record of meeting or exceeding new logo and quota targets, ideally selling to digital-native, developer-led, startup, or scale-up companies.
Proven hunter mentality in a digital-native or startup context — you know how to find the right companies, get in front of the right people, and close before the window closes. You build your own pipeline and do not wait for inbound.
Strong understanding of how digital-native companies buy — product-led growth, bottom-up adoption, engineering influence, founder decision-making, and fast-moving procurement cycles. You engage as a peer, not a vendor.
Comfort engaging with technical buyers — CTOs, VPs of Engineering, platform leads, and founders — on infrastructure, APIs, developer tooling, cloud architecture, and security. You do not need to write code, but you think like someone who does.
Demonstrated use of AI tools in a sales context — outreach drafting, account research, meeting preparation, pipeline management. This is a genuine requirement; be prepared to discuss specifically which tools you use and how they improve the quality and pace of your new business activity.
Familiarity with AI infrastructure concepts — inference APIs, vector databases, LLM cost management, AI security — and the ability to engage credibly with customers who are building AI-powered products and services.
Experience in the startup or VC ecosystem is a strong advantage — you understand how these companies are funded, how they make decisions, and what they genuinely care about.
Knowledge of Cloudflare's developer platform (Workers, R2, Pages, AI Gateway) or competitive equivalents (Fastly, AWS CloudFront, Akamai, Zscaler) is highly advantageous.
Proficiency in Salesforce or equivalent CRM; familiarity with AI-powered sales tools (intelligent CRM enrichment, AI writing assistants, automated account research platforms).
Highly self-motivated, entrepreneurial, and technically curious — you are genuinely interested in what your prospects are building and how Cloudflare fits into it.
Strong coaching and knowledge-sharing instincts, with a passion for contributing to the team's collective intelligence and go-to-market effectiveness.
Ability to travel within the DACH region and to industry events as required.
Language Skills: German & English
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal or London, United Kingdom or Austin, Texas or New York City
About the role
The Egress team was formed to own a very important aspect of Cloudflare's
Connectivity Cloud
: egress connectivity for our vast portfolio of products. The team build and operate cutting edge network software infrastructure used by a growing number of Cloudflare products to connect to any destination from Cloudflare's network. Among the products powered by this technology is
Dedicated Egress IP Connectivity
, WARP, Cloudflare One/Zero Trust, and Cloudflare's egress proxy for the
iCloud Private Relay
product.
Responsibilities
As an Engineering Manager on the Egress team you will hire, mentor, and coach a distributed team of Software Engineers. You will play a key role in developing the team and shaping its culture and technical vision. This includes:
Working closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives.
Understanding the technical implications of work across a distributed software network infrastructure to influence scope, work across teams, and help unblock projects: from data planes responsible for delivery of critical customer traffic to distributed control-plane services.
Applying technical experience to evaluate tradeoffs, contribute to design decisions, and help drive resolution to customer-facing issues, while creating space for engineers to lead design, implementation, and delivery.
Taking responsibility for the team's production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.
Driving reliability and automation improvements across the platform
Using tools and processes to convey project status and resolve blockages.
You are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.
Desirable Skills, Knowledge, and Experience:
5+ years experience as an Engineering Manager for a team of Software and Systems Engineers.
Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how".
Excel at planning and overseeing execution to meet commitments and deliver with predictability.
Experience/interest in Layer 3 and Layer 4 networking
Experience/interest in network performance monitoring and tuning.
Experience with monitoring, alerting, and debugging distributed systems.
Experience participating in and/or managing an on-call rotation for production services with direct customer impact.
Willingness to adopt and integrate AI tools and systems into your workflow.
Clarity in written and verbal communication.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €89,000-122,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX scale internationally and navigate an increasingly complex international tax landscape, we are looking for a Global Tax Reporting and Compliance Manager to join our lean, high-impact tax team, partnering closely with Finance, Legal and other stakeholders across the different regions.
What You’ll Be Doing
Manage tax compliance matters for the Group, working with broader finance team and external advisors to ensure timely and accurate filings across all jurisdictions;
Monitor tax risks across the Group, maintain documentation of key tax positions, and assist in the assessment of uncertain tax positions for reporting purposes;
Prepare quarterly tax provisions and monitor effective tax rate, cash tax positions, identifying drivers for material variances and potential tax risks.
Lead the implementation and ongoing compliance of Pillar 2 across more than 15 jurisdictions, including deferred tax assessments and filing obligations;
Monitor changes and updates in global tax legislation to identify potential tax impacts and provide corresponding tax solutions to business teams in advance, ensuring ongoing tax compliance;
Partner with business teams to advise on tax implications and support informed decision making
Support on controversy matters, working with local finance teams and external advisors to manage the tax audit, submissions, and resolution processes
Contribute to process improvement initiatives, including enhancement of documentation standards, reporting workflows, and tax-related automation efforts
Build strong relationships with non-tax stakeholders, including Business, Finance, Legal and Product teams to proactively share tax insights and information
Any other tasks and projects assigned
What We Look For In You
10+ years of international tax experience, ideally with a mix of Big 4 / advisory and in-house roles
Excellent tax accounting and tax compliance technical skills, analytical thinker, detail oriented
Strong understanding of Pillar 2 concepts and Country-by-Country reporting required
Self-starter, comfortable operating with ambiguity in a fast-paced, start-up-like environment; resourceful and adaptable
Strong analytical skills with keen attention to both detail and the bigger picture
Familiarity of US/ EU tax concepts and international tax experience supporting US listed MNC highly preferred.
Familiarity with AI and its applications in tax processes is a plus (e.g., leveraging AI for compliance, data analysis, or process automation)
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Tokyo, Japan
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Global Strategic Account Director to join our growing Japan team.
This is a senior strategic sales role focused on a small number of high-priority, Japan-headquartered multinational corporations. You will champion the development of global relationships and account strategies, helping Workato expand from individual country or subsidiary engagements into broader, enterprise-wide partnerships.
You will work closely with Japan headquarters, overseas subsidiaries, regional business units and Workato teams across the world to identify strategic opportunities, align executive stakeholders and create multi-region growth.
The role combines executive engagement, global account planning, commercial leadership and cross-regional orchestration. It is ideal for an experienced enterprise technology seller who understands both the Japanese business environment and the complexities of global multinational organizations.
We particularly welcome internationally experienced candidates based in Japan who are fluent in Japanese and English and have a proven track record of working with Japanese headquarters and global multinational organizations.
In this role, y
ou will also be responsible to:
Champion a small portfolio of strategic Japan-headquartered multinational corporate accounts.
Develop and execute comprehensive global account plans spanning Japan headquarters, overseas subsidiaries, business units and regions.
Build trusted relationships with C-level and senior executives across the customer’s global organization.
Use Japan headquarters relationships and executive sponsorship to open doors and accelerate engagement internationally.
Identify successful use cases and strategic initiatives from overseas regions and bring them back to Japan headquarters and other parts of the corporate group.
Map customer organizations, business priorities, technology environments, buying centers, decision-makers and partner ecosystems.
Identify enterprise-wide and repeatable use cases that can be scaled across countries and business units.
Create and orchestrate large, multi-region strategic opportunities in collaboration with regional Account Owners.
Coordinate closely with regional sales, customer success, pre-sales, professional services, partner and marketing teams.
Work with local Account Owners, who retain responsibility for regional customer engagement, opportunity execution, procurement and closing.
Align internal teams around a consistent global account strategy and customer experience.
Lead global opportunity strategy, executive engagement, commercial planning and deal orchestration.
Act as a strategic advisor to customers on automation, integration, orchestration and the governance of enterprise AI.
Maintain clear visibility into global account plans, pipeline, risks, dependencies and next steps.
Requirements
Qualifications / Experience / Technical Skills
10+ years of enterprise technology sales experience, preferably in SaaS, PaaS, cloud, data, integration, automation or AI.
Proven success selling complex solutions to large multinational enterprises.
Experience managing Japan-headquartered companies or comparable global strategic accounts.
Demonstrated ability to create and close large, multi-stakeholder opportunities across multiple countries, business units and buying centers.
Track record of both new business development and expansion within strategic accounts.
Experience engaging and influencing C-level executives.
Experience working with regional sales teams, channel partners and cross-functional stakeholders across multiple geographies.
Ability to influence and coordinate teams in a matrixed global organization.
Soft Skills / Personal Characteristics
Language and cultural capability
Business-fluent Japanese, with the ability to engage credibly with senior Japanese executives.
Fluent business English, with the ability to lead global internal and external discussions.Demonstrated experience working across Japanese and international business cultures.
Comfortable managing relationships and priorities across multiple regions and time zones.
Personal characteristics
Strategic, commercially minded and able to see beyond individual transactions.
Strong executive presence and communication skills.
Entrepreneurial, proactive and comfortable building new approaches.
Highly collaborative, with the ability to align teams without direct authority.
Skilled at navigating complex organizations and building consensus among diverse stakeholders.
Customer-focused, persistent and capable of operating effectively in ambiguous environments.
(REQ ID: 2938)
Location: Remote - Ireland
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are looking for an experienced Ads Policy Lead who has significant subject matter expertise, strong policy development capabilities, and thrives in dynamic environments. This is a senior individual contributor role, with no people management responsibilities, reporting to our Head of Ads Policy. This hire will be primarily responsible for driving the research and development of large-scale policies that impact Reddit's global advertising platform. This critical new role will partner with colleagues and leaders across Legal, Sales, Operations,Product, Trust & Safety Policy and other departments to tackle cutting edge challenges, enable responsible business opportunities, and work on other high impact advertising policy projects that help Reddit continue to scale its business across the world.
What You’ll Do:
Drive the development, drafting, and maintenance of strategic advertising policies across Reddit's ads products acting as subject matter expert in the EMEA region
Draft risk assessments and strategic policy recommendations for senior cross-functional leaders and executive stakeholders, representing the Ads Policy perspective with clarity and confidence.
Act as a role model of Reddit’s Company Values, assisting teammates and providing guidance as a senior peer leader
Serve as the decision-maker on highly complex, grey-area ads policy escalations, delivering definitive, risk-balanced rulings on high-impact issues
Qualifications:
7+ years of experience in compliance, standards, or policy development and implementation, with significant experience in tech, digital platforms, advertising, Trust and Safety, or a related policy function
Proven track record of taking complete, reliable ownership of complex policy projects, demonstrating a strong ability to personally research, draft, implement, and maintain policies autonomously in fast-paced environments
Deep subject matter expertise in advertising or content policy on an international scale, with a proven track record of working with global teams and advising stakeholders across multiple jurisdictions
Excellent written and verbal communication skills, with the ability to translate complex policy/regulatory matters into simple business terms
Exceptional ability to synthesize complex, ambiguous problems into structured decision documents that clearly lay out risks, trade-offs, and proposed solutions.
Nice to Have:
Direct experience working on advertising policies within a major tech platform
Familiarity with leveraging AI tools to streamline workflows, enable automated and tailored assistance for partners and clients, and help scale processes with limited resources.
Benefits:
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Private Medical, Dental, and Vision Benefits
Personal Retirement Savings Account with matching contribution
Cycle to Work and Tax Saver schemes
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - United Kingdom
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are looking for an experienced Ads Policy Lead who has significant subject matter expertise, strong policy development capabilities, and thrives in dynamic environments. This is a senior individual contributor role, with no people management responsibilities, reporting to our Head of Ads Policy. This hire will be primarily responsible for driving the research and development of large-scale policies that impact Reddit's global advertising platform. This critical new role will partner with colleagues and leaders across Legal, Sales, Operations,Product, Trust & Safety Policy and other departments to tackle cutting edge challenges, enable responsible business opportunities, and work on other high impact advertising policy projects that help Reddit continue to scale its business across the world.
What You’ll Do:
Drive the development, drafting, and maintenance of strategic advertising policies across Reddit's ads products acting as subject matter expert in the EMEA region
Draft risk assessments and strategic policy recommendations for senior cross-functional leaders and executive stakeholders, representing the Ads Policy perspective with clarity and confidence.
Act as a role model of Reddit’s Company Values, assisting teammates and providing guidance as a senior peer leader
Serve as the decision-maker on highly complex, grey-area ads policy escalations, delivering definitive, risk-balanced rulings on high-impact issues
Qualifications:
7+ years of experience in compliance, standards, or policy development and implementation, with significant experience in tech, digital platforms, advertising, Trust and Safety, or a related policy function
Proven track record of taking complete, reliable ownership of complex policy projects, demonstrating a strong ability to personally research, draft, implement, and maintain policies autonomously in fast-paced environments
Deep subject matter expertise in advertising or content policy on an international scale, with a proven track record of working with global teams and advising stakeholders across multiple jurisdictions
Excellent written and verbal communication skills, with the ability to translate complex policy/regulatory matters into simple business terms
Exceptional ability to synthesize complex, ambiguous problems into structured decision documents that clearly lay out risks, trade-offs, and proposed solutions.
Nice to Have:
Direct experience working on advertising policies within a major tech platform
Familiarity with leveraging AI tools to streamline workflows, enable automated and tailored assistance for partners and clients, and help scale processes with limited resources.
Benefits:
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Group Personal Pension Scheme with Employer match
Private Medical and Dental Scheme
Income Replacement Programs
Bike to Work scheme
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - The Netherlands
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are looking for an experienced Ads Policy Lead who has significant subject matter expertise, strong policy development capabilities, and thrives in dynamic environments. This is a senior individual contributor role, with no people management responsibilities, reporting to our Head of Ads Policy. This hire will be primarily responsible for driving the research and development of large-scale policies that impact Reddit's global advertising platform. This critical new role will partner with colleagues and leaders across Legal, Sales, Operations,Product, Trust & Safety Policy and other departments to tackle cutting edge challenges, enable responsible business opportunities, and work on other high impact advertising policy projects that help Reddit continue to scale its business across the world.
What You’ll Do:
Drive the development, drafting, and maintenance of strategic advertising policies across Reddit's ads products acting as subject matter expert in the EMEA region
Draft risk assessments and strategic policy recommendations for senior cross-functional leaders and executive stakeholders, representing the Ads Policy perspective with clarity and confidence.
Act as a role model of Reddit’s Company Values, assisting teammates and providing guidance as a senior peer leader
Serve as the decision-maker on highly complex, grey-area ads policy escalations, delivering definitive, risk-balanced rulings on high-impact issues
Qualifications:
7+ years of experience in compliance, standards, or policy development and implementation, with significant experience in tech, digital platforms, advertising, Trust and Safety, or a related policy function
Proven track record of taking complete, reliable ownership of complex policy projects, demonstrating a strong ability to personally research, draft, implement, and maintain policies autonomously in fast-paced environments
Deep subject matter expertise in advertising or content policy on an international scale, with a proven track record of working with global teams and advising stakeholders across multiple jurisdictions
Excellent written and verbal communication skills, with the ability to translate complex policy/regulatory matters into simple business terms
Exceptional ability to synthesize complex, ambiguous problems into structured decision documents that clearly lay out risks, trade-offs, and proposed solutions.
Nice to Have:
Direct experience working on advertising policies within a major tech platform
Familiarity with leveraging AI tools to streamline workflows, enable automated and tailored assistance for partners and clients, and help scale processes with limited resources.
Benefits:
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Private Pension plan with Employer-matching
100% employer-sponsored group medical plan
Income Replacement Programs
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Bengaluru, India
About the department
The Oracle Team, part of Cloudflare's DIA and Enterprise systems organization, manages the complete end-to-end operation of our S2P processes. This ensures consistent processes across all functional areas, enabling Cloudflare's internal teams to work efficiently and facilitating business interactions with customers and partners.
Position Overview
Drive the strategy and execution of our global procurement technology ecosystem. Our architecture leverages Zip (Zip HQ) as the premier intake and orchestration layer, integrated natively with Oracle Fusion Cloud as our financial system of record.The ideal candidate is a Procurement technologist who understands the nuances of the entire Source-to-Pay (S2P) lifecycle. You will bridge the gap between user-centric intake and rigorous financial controls, ensuring that complex business requirements from Legal, Finance, and Global Sourcing are translated into seamless, automated workflows that maintain data integrity
across both Zip and Oracle.
What You Will Do
● End-to-End Process Architecture: Design and optimize the global S2P process,ensuring a frictionless hand-off between upstream sourcing/intake (Zip) and downstream purchasing/payables (Oracle Fusion).
● Dual-Platform Configuration: Act as the functional lead for both Zip and Oracle Fusion Procurement. Build complex intake workflows in Zip while simultaneously configuring Requisitioning, Purchasing, and Supplier Portals in Oracle to match.
● Integration Ecosystem Management: Own the functional health of the Zip-to-Oracle integration. Monitor data flow for Requisitions, Purchase Orders, and Supplier Master Data, ensuring that "In-Flight" changes in one system are accurately reflected in the other.
● Strategic Business Partnership: Lead discovery sessions with Global Procurement, Legal, and Accounting. Translate high-level business policies into precise logic within the tech stack.
● Data Governance & Compliance: Ensure that the "System of Record" (Oracle) remains audit-ready. Manage the mapping of Category Codes, Cost Centers, and Tax attributes between the Zip UI and the Oracle GL.
Release Management: Manage the quarterly update cycles for both Zip and Oracle.Conduct impact assessments on new features to ensure no disruption to the integrated
workflow.
Required Qualifications
● Platform Proficiency: 3+ years of hands-on experience in Oracle Fusion Procurement (Self-Service Procurement, Purchasing, Supplier Model) and 2+ years of experience with Zip (Zip HQ).
● Procurement Subject Matter Expertise: Deep understanding of the Source-to-Pay (S2P) lifecycle, including PR/PO lifecycle, 3-way matching, Encumbrance Accounting,and Contract Lifecycle Management (CLM).
● Integration Fluency: Proven experience managing API-based integrations between Intake-to-Procure tools and Tier-1 ERPs. You should understand how a Zip "Approval translates into an Oracle "Approved Requisition."
● Process Engineering: Ability to map complex, cross-functional business processes and identify opportunities for automation or bottleneck removal.
● Systems Thinking: You don't just fix a field; you understand how changing a workflow in Zip impacts the General Ledger and AP downstream in Oracle.
The Tech Stack
● Orchestration: Zip (Intake, Sourcing, Vendor Management)
● Core ERP / Financials: Oracle Fusion Cloud (Procurement, Payables, GL)
● Contracts (CLM): Ironclad
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal or Austin, US
About the role
Cloudflare is scaling one of the largest global networks on the Internet, and capacity planning is what keeps that growth ahead of demand. As an Infrastructure Network & Supply Planner on our Infrastructure Capacity Planning team you'll build the products, tools, and AI agents that turn growth and demand forecasts into scalable, execution-ready infrastructure expansions, ensuring the right capacity is in the right place, at the right time and cost, in the shortest time possible.
You'll design and ship internal products — forecasting models, planning systems, dashboards, and automated workflows — that make end-to-end infrastructure readiness faster, cheaper, and more reliable at global scale
You'll refine and create new AI agents to model demand into supply, network, and capacity scenarios and surface risks early, producing force multipliers that let planners see the whole system and act quickly — shifting time from reactive task-processing to proactive strategy, and scaling impact. You'll partner across planning, operations, procurement, logistics, engineering, and finance to keep Cloudflare's global deployments moving smoothly.
What you'll do
I
nfrastructure Capacity & Expansion Planning
Translate demand forecasts into infrastructure capacity plans that support business growth, aligning hardware deployments with performance, cost, and timeline targets.
Ensure infrastructure readiness across space, power, connectivity, and hardware availability, identifying capacity constraints early and coordinating mitigation.
Deployment Planning & Execution Coordination
Build quarterly and weekly deployment plans that are realistic, balanced, and optimized for execution efficiency across operations, logistics, integration partners, and engineering teams.
Track progress, resolve blockers, and maintain deployment momentum across the global fleet.
Supply, Inventory & Lifecycle Readiness
Partner with Procurement and Data Center teams to ensure hardware and resources are available at the right time and locations, and manage inventory to balance availability, cost efficiency, and operational risk.
Support hardware refresh and asset lifecycle planning, and align infrastructure investments with budget and growth plans alongside Finance.
AI-First Products, Automation & Continuous Improvement
Design, build, and ship internal products — forecasting models, dashboards, planning systems, and automated workflows — using AI/agentic tooling to structure messy data, run scenario analyses, and improve planning accuracy.
Identify high-leverage opportunities to automate repetitive work, introduce new tools and methodologies, and continuously improve how planning and deployment operate at scale.
Cross-Functional Collaboration
Act as a central layer across planning, operations, engineering, logistics, procurement, and finance to keep Cloudflare's global deployments moving smoothly.
Desirable Skills, Knowledge, and Experience:
Experience in capacity planning, infrastructure planning, production/operations planning, supply planning, or a related technical planning role.
Strong analytical and problem-solving skills, with experience across complex operational systems and managing multiple priorities in fast-paced environments.
Hands-on experience building tools, automation, or internal products
Fluency with AI tools in daily work, and a genuine appetite to use and create AI/agentic tooling to scale decision-making and eliminate manual toil.
Excellent communication and stakeholder-management skills.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €36,000-50,000.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Global
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Role
Serve as the on-duty commander for Alpaca's most critical incidents, directing cross-functional response to restore service quickly, keeping the right people engaged and informed, and making sure every incident leaves behind something the organisation can act on.
You do not fix the outage. You make the response reliable: correct severity, the right engineers in the room, mitigation that does not stall, leaders informed in time, and follow-up work that survives the call.
Things You Get To Do
Command incidents end to end.
Take command from declaration to mitigation, keeping responders focused on stopping customer and partner impact as fast as possible. Run the bridge, keep observers out of the responders' way, and name a stall out loud when you see one.
Classify and hold the line on severity.
Set severity at declaration and re-check it as facts arrive. Risk advises on financial and regulatory materiality; the call is yours.
Engage the right people, fast.
Identify the owning team by service, symptom and blast radius, page them, and expand the responder set the moment the first team is wrong or not enough. When a page goes unanswered, escalate - and escalate the escalation. Bring in the leaders who must make business calls: feature flags, traffic shedding, failover, freeze-or-ship.
Hold the bridge, and protect the people fixing it.
Keep engineering and technical support uninterrupted - questions from stakeholders, partners and executives come to you. Be the single source of truth to the partner communications team on impact, severity and timing: you decide when a status page update or partner contact is needed, they write and send it, and chasing a late or stale update is yours.
Run follow-the-sun handoffs.
Deliver warm, high-fidelity handoffs across regions: current impact and severity, mitigation path and next actions, who is in the room, outstanding decisions, and what must not be dropped. The incoming commander confirms ownership before you step away - command never goes dark at a region boundary.
Close the loop, on the clock.
Maintain the timeline of facts as the incident runs rather than reconstructing it afterwards - in a regulated business that record has to hold up long after the call ends. Once mitigated, make sure a blameless retrospective is scheduled with a named owner and a timebox, and record where the cause sits - that choice sets which follow-up items are mandatory. Every action item needs a real ticket, one named accountable, a priority and a category, delivered inside the agreed service level. If a postmortem produces nothing but low-priority items, treat that as a signal the analysis stopped early and escalate to SRE rather than passing it on.
Automate the coordination away.
Coordination is the part of this job that should eventually belong to a machine. Every manual prompt you send - the update that is due, the question nobody answered, the partner nobody contacted - is a candidate for automation, and the direction we are heading is AI handling the routine so commanders can spend their attention on judgement. You get us there by working to the decision trees, saying where they are wrong, and being honest about which of your instincts are actually rules.
Who You Are (Must-Haves)
4+ years commanding or co-commanding high-severity incidents in a production engineering, SRE or technical operations environment.
You direct technical responders under pressure without being the person writing the fix.
You make and defend crisp severity and escalation decisions, and you take charge without waiting to be asked. Command means waking senior people at 03:00, interrupting an executive, and telling an experienced engineer to stop what they are doing - with an audience watching. It is a visible, directive role and it needs to be instinctive.
You can read a dashboard and judge for yourself whether impact has actually stopped.
You communicate clearly with engineers, executives and partner-facing stakeholders - and you know the difference between briefing the comms function and speaking for the company.
You are comfortable holding other teams to account in the moment, across a reporting line that is not yours, without turning it into friction.
You thrive in a follow-the-sun model with clean cross-region handoffs.
You understand FinTech concepts and the trust stakes of API-driven financial platforms.
You use AI tools and agentic automation to reduce manual toil and speed up response.
You will work a regional coverage window as part of a global 24x7 Incident Commander roster.
Who You Might Be (Nice-to-Haves)
Formal incident command training - ITIL, Major Incident Management or crisis management.
Experience with modern incident management and on-call platforms.
You have written severity rubrics, decision trees, escalation matrices, runbooks or incident playbooks.
You have commanded in game days, tabletop exercises or incident simulations, not only in production.
You have partnered with problem management or reliability programme functions to roadmap incident follow-ups.
Online securities trading or capital markets experience, or another regulated, market-hours-sensitive domain.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
APAC / China / Hong Kong
Wien, Austria
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ГибридEffective in a distributed, async environment (Paris timezone +/- 3h)
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seniorHong Kong, Hong Kong SAR
Tokyo, Japan; We particularly welcome internationally experienced candidates based in Japan who are fluent in Japanese and English and have a proven track record of working with Japanese headquarters and global multinational organizations; Comfortable managing relationships and priorities across multiple regions and time zones
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УдалённоYou have commanded in game days, tabletop exercises or incident simulations, not only in production