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Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development. Own order management across the customer lifecycle - Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms - Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting - Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge Accelerate usage tracking and reporting - Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents - Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer - Serve as the owner for usage questions from customers, Sales, and Agent Development Support our deal operations and velocity - Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability - Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time Build the operational machine with us - Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them - Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models - Ramp from running standard processes to owning complex and ambiguous scenarios WHAT YOU’LL BRING - 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company - Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines - Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields - Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers - Ability to identify areas for improvement and build solutions using AI tooling - Based in San Francisco and able to work in-office with the team EVEN BETTER… - Experience with usage-based billing (commitments, overages, credits, true-ups) - Familiarity with Quoting and Contract Lifecycle Management tools - SQL or spreadsheet modeling skills - Exposure to sales compensation, revenue recognition, or partner and reseller billing - Experience at a high-growth company where you helped stand up a process from scratch OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United Kingdom As a Pre-Sales Engineer, you will be responsible for securing the technical 'win' in Mid-Market and Enterprise client organizations, inspiring them to choose Action1. The ideal candidate is results-oriented and highly driven, with a strong focus on both personal and team success, aiming for exceptional professional growth. Key responsibilities: Drive deals to closure through pre-sales support and technical account management. Conduct technical qualifications of prospects by thoroughly understanding their business and technical needs. Deliver client-specific product demonstrations. Support our sales team and customers primarily in the EMEA regions Requirements Essential system administration experience, with the ability to assist IT administrators in recognizing Action1 as their preferred patching solution. 1-3 years of B2B pre-sales experience (preferred but not mandatory). Strong understanding of IT administration and security principles. Ability to work both independently and collaboratively as part of a team in a fast-paced, dynamic environment. Genuine interest in information technology and systems administration, with a passion for staying updated on industry trends. Benefits Fully remote work, giving you the flexibility you need in the modern world A multitude of interesting challenges and opportunities. Non-stop professional growth and learning of new technologies. Stable income and flexible working hours, opportunities for promotion. Friendly and professional peers.

Location: Metn, Lebanon Toters is a tech-driven e-commerce and delivery platform that connects local merchants and shoppers, creating a vibrant network focused on customer satisfaction. Our commitment to excellence fuels continuous innovation, enhancing the shopping experience and ensuring every order is fulfilled with convenience and efficiency. By leveraging advanced technology, we support our merchants, simplify our shoppers’ experiences, and better serve our customers every day. We are seeking a proactive and collaborative Business Development Associate from Saida to join our dynamic team. In this role, you will play a vital part in expanding our merchant network and fostering long-term relationships. Your primary responsibilities will include identifying and approaching potential merchants, showcasing the value of joining the Toters platform, and supporting a seamless onboarding process. Responsibilities: • Lead the acquisition of top restaurant and local store partners, engaging with key contacts and generating leads through various outreach methods. • Understand the unique needs of each partner, proposing tailored solutions and presenting the benefits of Toters’ products and services to maximize their potential on our platform. • Support data-informed negotiations, track KPIs, and prepare internal reports to monitor progress toward set objectives. • Conduct market research and competitive analysis to identify trends and opportunities, collaborating with the marketing team on campaigns that attract potential merchants. • Gather feedback from merchants and customers to identify areas for platform and service improvements, ensuring a smooth onboarding experience. • Attend industry events and networking functions to build relationships within the local business community and strengthen connections with existing merchants. • Utilize CRM tools to manage pipelines, maintain accurate records, and collaborate with internal teams to enhance the overall merchant experience. Requirements: • Experience in business development, sales, or a related role, preferably within e-commerce or delivery services. • Strong problem-solving and analytical skills, with experience using data analysis tools. • Familiarity with CRM software and MS Office, particularly MS Excel. • Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required. • Effective verbal and written communication abilities. • Goal-oriented, with a focus on achieving business development objectives. • Adaptable to changing circumstances and a fast-paced environment. • Knowledge of the local market and trends is an advantage. • BA/BS degree in Business Administration, Sales, or a related field.

Location: Kurtköy, Turkey D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in Turkish and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Dubai, United Arab Emirates About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Skills & Qualifications Native Malayalam and Hindi speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Germany The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Nuremberg, Germany High-Value Sales Representative Are you a driven sales professional with a passion for building strong relationships and delivering exceptional results? Join our client's dynamic team as a High-Value Sales Representative for Germany, where you’ll lead expansion into new markets. Key Responsibilities: New Customer Acquisition: Identify and secure contracts with new clients, driving growth in untapped markets. Sales Strategy: Plan, execute, and elevate your sales activities in line with our company’s values and objectives. Full-Cycle Sales: Own the entire sales process—from prospecting to closing—ensuring you meet or exceed targets. Lead Generation: Proactively seek out new customers in your territory, initiating conversations that build trust and spark interest. Relationship Building: Engage prospects personally, helping them feel confident and connected to our brand. Compelling Presentations: Confidently present our solutions to both individuals and groups, leaving a lasting impression. Decision-Maker Outreach: Schedule and lead impactful meetings with key decision-makers. Needs Analysis : Gather essential information about customer needs to tailor your approach and craft compelling offers. Sealing the Deal: Lead negotiations, handle objections, and secure favorable outcomes for both the customer and the company. Competitor Awareness: Stay informed on competitors’ actions to sharpen your strategy. Collaboration: Partner with Sales Managers and Business Unit Managers for joint visits and knowledge sharing. CRM Reporting: Maintain up-to-date records of your sales activities and progress. What We’re Looking For: Proven Sales Expertise : You have a track record of high achievement in B2B sales. Industry Knowledge: Experience in the textile rental business is a strong advantage. Sales Enthusiasm: You’re passionate about sales and motivated by hitting targets. Communication Skills: Fluent in German, with basic English knowledge a plus. Tech Savvy: Comfortable with basic PC tools (Word, Excel, PowerPoint). Driving License: B license required; driving experience preferred. Positive and Open-Minded: You see challenges as opportunities, embrace diverse perspectives, and communicate diplomatically. Excellent Listener: You understand the power of listening and interpreting customer behavior to create tailored solutions. What our client offers: Competitive Salary along with a company car Bonus Structure: German employment contract and earnings based on your performance. Professional Growth: Join a company that values continuous learning and development. Supportive Team: Work alongside experienced colleagues who share knowledge and best practices. This is your chance to make a significant impact on the business while building a rewarding sales career. If you’re ready to take the next step, apply today!

Location: Cyprus; Bulgaria; Poland; Russia; Dubai, United Arab Emirates; Georgia Job Description (JD) Job Title Head of Analytics – Global Multi-Product Broker Location Limassol, Cyprus (Hybrid) or Remote (UTC−1 to UTC+4) Reporting To Chief Marketing Officer (CMO) About the Role We are seeking an experienced Head of Analytics to establish and lead our analytics function from the ground up. This is a unique opportunity to define the company's data strategy, build the analytics architecture, and create the foundations for data-driven decision-making across a rapidly growing multi-product brokerage business. Operating across CFDs, cryptocurrency, proprietary trading, and prediction markets, the business has reached significant scale without a centralized analytics function. As the first Head of Analytics, you will have full ownership of building the data ecosystem, defining business metrics, implementing attribution models, and establishing analytics best practices that will shape the organization for years to come. Key Responsibilities Analytics Strategy & Leadership Build and lead the company's first centralized analytics function. Define the long-term analytics vision, roadmap, and operating model. Establish data governance standards, metric definitions, and reporting frameworks. Partner with executive leadership to enable data-driven strategic decisions. Direct and mentor embedded analysts across multiple business functions. Data Infrastructure & Architecture Design and implement the end-to-end analytics technology stack. Select and deploy data warehousing, transformation, visualization, and reporting solutions. Build scalable analytics infrastructure to support multiple financial products. Develop a canonical data model across the organization. Ensure data quality, consistency, accessibility, and governance. Marketing & Attribution Analytics Design and implement multi-touch attribution across: Paid Search Paid Social Affiliate Marketing Mobile Acquisition Partner Programs Build unified customer journey tracking from first interaction through trading activity. Deliver accurate ROI and customer acquisition insights across all marketing channels. Establish standardized marketing performance metrics. Business Intelligence & Performance Reporting Develop real-time executive dashboards and KPI reporting. Create a single source of truth for business-critical metrics. Build reporting frameworks across CFDs, Crypto, Prop Trading, and Prediction Markets. Translate complex analytical findings into actionable business recommendations. Experimentation & Decision Science Establish a company-wide hypothesis testing and experimentation framework. Design and evaluate A/B tests and controlled experiments. Ensure business decisions are supported by statistically sound analysis. Champion a culture of evidence-based decision making. Stakeholder Management Collaborate closely with Marketing, Product, Technology, Operations, and Commercial teams. Resolve cross-functional alignment on data definitions and reporting standards. Present analytical insights to senior leadership and executive stakeholders. Team Building Lead, coach, and develop embedded analysts. Design the future analytics team structure. Recruit and onboard analytics talent aligned with company culture and business goals. Key Deliverables (First 12 Months) Months 1–6 Build the analytics infrastructure and technology stack. Implement event tracking across all customer touchpoints. Deploy centralized data warehouse and transformation pipelines. Launch UUID-based attribution across all marketing channels. Establish data governance framework and documentation. Months 6–9 Develop and implement the organization's canonical data model. Standardize definitions for key business entities and KPIs. Align stakeholders around consistent business metrics. Months 9–12 Deliver real-time KPI dashboards across all business lines. Launch experimentation and hypothesis testing framework. Enable marketing and product teams to make data-driven decisions. Begin scaling the analytics organization through strategic hiring. Requirements Required Qualifications Bachelor's degree in Analytics, Data Science, Computer Science, Mathematics, Statistics, Economics, Engineering, or a related field. Master's degree is advantageous. Experience Required Significant experience in Analytics, Business Intelligence, or Data Leadership roles. Experience building an analytics function from the ground up. Strong background in financial services, brokerage, fintech, cryptocurrency, trading platforms, or similar digital businesses. Demonstrated experience implementing multi-touch attribution models. Proven success designing analytics architecture and selecting technology stacks. Experience leading cross-functional analytics initiatives. Experience managing or mentoring analytics professionals. Technical Skills Data Warehousing ETL/ELT Architecture SQL Python or R Business Intelligence tools (Power BI, Tableau, Looker, etc.) Marketing Attribution Platforms Event Tracking Frameworks Data Modeling Dashboard Development Statistical Analysis Experiment Design (A/B Testing) Data Governance Core Competencies Strategic Thinking Analytical Problem Solving Leadership & Team Development Stakeholder Management Business Acumen Communication & Influencing Skills Decision Making Change Management Project Ownership Innovation Mindset Success Profile The ideal candidate has: Built multi-touch attribution across paid, organic, and partner marketing channels. Designed analytics architecture from a greenfield environment. Experience within CFD, crypto, brokerage, fintech, or adjacent financial services. Successfully aligned stakeholders around standardized data definitions. Driven experimentation and evidence-based decision-making. Demonstrated confidence in challenging assumptions with data. A builder mindset who views the absence of existing infrastructure as an opportunity. Benefits Why Join Us Build the analytics function from the ground up with full ownership. Define the company's data architecture, governance, and reporting standards. Shape the future of analytics across multiple global trading products. Influence executive decision-making at the highest level. Build and lead a high-performing analytics team. Opportunity to make a lasting impact on a fast-growing global organization.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Sierra’s Applied Research team advances the quality, speed, and cost efficiency of the models powering our agents across a wide range of tasks. Our work spans post-training open-weight models for specialized capabilities and pioneering new approaches to voice AI, turning research breakthroughs into reliable production systems. WHAT YOU’LL DO - Tackle unsolved applied AI and ML problems. Pushing the boundaries of post-training, voice AI, and long-horizon task execution, building agents that can reason, adapt, and reliably carry out complex tasks for customers. - Determine when to build specialized models and when to use externally provided frontier intelligence, balancing quality, speed, and cost to deliver customer value. - Turn ambiguous product and customer problems into well-framed machine learning problems. - Develop, fine-tune, evaluate, and deploy models that improve Sierra’s customer-facing AI agents. - Advance our post-training work, from supervised fine-tuning toward reinforcement learning and long-horizon optimization. - Build rigorous evaluations that connect model performance to real-world agent quality. - Work with large-scale, proprietary datasets spanning text and audio interactions. - Collaborate across Sierra while taking ideas from experimentation through production deployment and customer impact. WHAT YOU’LL BRING - Strong experience building and deploying production machine learning and AI systems. We welcome backgrounds across applied ML, including search, ranking, recommendations, advertising, language, and speech. - Excellent judgment in framing product problems as ML tasks and selecting the simplest & most effective approach. - Experience working deeply with data, experimentation, evaluation, and model iteration. - A practical, evidence-driven approach to ML, with strong judgement around when a problem calls for modeling and when a simpler solution will deliver the best outcome. - The ability to operate with high agency and work across the stack when needed to deliver an outcome. - Alignment with Sierra’s values, including Craftsmanship, Customer Obsession, and Competitive Intensity. - A degree in computer science, machine learning, or a related field, or equivalent professional experience. EVEN BETTER… - Experience with supervised fine-tuning or reinforcement learning. - Experience in search, ranking, recommendations, or advertising systems. - Experience training and deploying language, speech, or multimodal models. - Experience designing model evaluations tied to real-world product outcomes. - Experience working with large-scale consumer datasets or high-volume ML products. - Contributions to applied ML research or benchmarks. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE ROLE Sierra’s AI agents depend on foundation models to reason and act in real time. The Inference team builds the systems that make those models fast, reliable, and efficient at scale. As a Software Engineer on Inference, you’ll help define Sierra’s inference architecture across both self-hosted models and third-party inference providers. You’ll work on the systems responsible for serving and routing inference, managing capacity and quota, and optimizing for latency, reliability, and cost. This is a systems-first role at the intersection of distributed infrastructure and AI. You don’t need to be an ML researcher—we’re looking for engineers who love complex systems problems and are excited to apply that expertise to one of the fastest-moving areas of AI infrastructure. WHAT YOU'LL DO - Partner with frontier labs and providers. At our scale, we rely on frontier labs, and inference providers to supply capacity, training and inference infrastructure. - Shape Sierra’s inference architecture. Design how inference traffic flows across models, infrastructure, and providers, including new serving and proxy layers as Sierra scales. - Build for low latency and high reliability. Develop systems for routing, failover, capacity management, and quota that keep inference performant and available across large-scale production workloads. - Build and operate self-hosted inference. Run models on GPU infrastructure, from building containers and operating inference engines to managing the underlying compute capacity. - Optimize inference performance. Work with the Applied Research team on techniques such as speculative decoding and serving-engine optimizations that improve latency, throughput, and cost. - Build across a hybrid inference stack. Work with both Sierra-managed infrastructure and leading inference platforms, making architectural decisions about where and how workloads should run. - Push the serving stack forward. Work closely with inference providers to tune engines and infrastructure for Sierra’s workloads. - Support the broader model lifecycle. Contribute to infrastructure that enables post-training while partnering closely with our Models and Agent Runtime teams. WHAT YOU'LL BRING - Deep systems thinking and strong distributed systems fundamentals. - Experience designing, building, and operating large-scale production systems. - Strong judgment around tradeoffs involving latency, reliability, capacity, and cost. - Experience taking ownership of complex infrastructure from architecture through production operation. - Excitement about applying systems expertise to AI infrastructure and learning quickly as the underlying technology evolves. EVEN BETTER - Experience with ML infrastructure, MLOps, or production inference systems. - Experience serving LLMs or other large models at scale. - Experience operating self-hosted inference and GPU infrastructure. - Familiarity with inference frameworks such as vLLM or SGLang. - Experience with post-training infrastructure or inference-performance optimization. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for distributed systems engineers and product-minded generalists to build the distributed runtime that powers large-scale LLM inference on Baseten. Our inference platform empowers customers to deploy and operate cutting-edge models with industry-leading performance, scalability, and reliability. It also powers Model APIs, our hosted endpoints for the latest open-source models. You'll work across the stack, from the developer experience customers use to deploy models, through the libraries behind features like tool calling and reasoning, down to the systems that orchestrate deployments on Kubernetes and route traffic efficiently. Your job is to make sure every model on our platform is fast, reliable, and cost-efficient. You'll join a small, high-impact team at the intersection of distributed systems, model performance, infrastructure, and product, helping define how developers use AI models at scale. This role is ideal for engineers who enjoy owning systems in production, solving hard integration problems, and making complex infrastructure simple and reliable for users.   EXAMPLE INITIATIVES You'll get to work on these types of projects on our Inference Platform: - The Baseten Inference Stack at NVIDIA Dynamo Day https://www.baseten.co/blog/nvidia-dynamo-day-baseten-inference-stack/ - 2x faster inference with KV cache-aware routing https://www.baseten.co/blog/how-baseten-achieved-2x-faster-inference-with-nvidia-dynamo/ - How Baseten multi-cloud capacity management (MCM) unifies deployments https://www.baseten.co/blog/how-baseten-multi-cloud-capacity-management-mcm-powers-cloud-self-hosted-and-hybr/#comparing-deployment-options-cloud-vs-self-hosted-vs-hybrid RESPONSIBILITIES - Build the infrastructure and orchestration systems that deploy and run large-scale distributed LLM inference, including routing, autoscaling, scheduling, and runtime management. - Design, build, and operate Model APIs, with a focus on advanced inference capabilities: structured outputs (JSON mode, grammar-constrained generation), tool/function calling, and multimodal serving. - Implement platform fundamentals such as API versioning, validation, usage metering, quotas, and authentication. - Instrument deep observability (metrics, traces, logs) and build repeatable benchmarks for speed, reliability, and quality. Help set best practices for testing, release automation, and operational excellence. - Debug and harden complex production systems spanning Kubernetes, distributed runtimes, networking, and GPU workloads to improve reliability and scalability. - Partner with Inference Performance engineers and other teams to make new optimizations broadly available to customers and easy to configure. - Own projects end to end, from architecture through deployment, monitoring, and iteration on customer feedback. Along the way, make thoughtful tradeoffs between performance, reliability, operational simplicity, and developer experience.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. in Computer Science, Engineering, or a related field, or equivalent practical experience. - 3+ years building and operating distributed systems, backend infrastructure, or large-scale APIs where reliability, latency, and scale are first-class concerns. - A proven track record of owning low-latency, reliable backend services, including rate limiting, auth, quotas, metering, and migrations. - Infrastructure instincts with a feel for performance: profiling, tracing, capacity planning, and SLO management. - Comfort debugging performance and reliability issues across multiple layers of the stack, from application behavior down to runtime and infrastructure internals. - A strong sense of developer experience. You think about how systems are used, not just how they work. - Eagerness to learn new languages, frameworks, and systems, and a real interest in inference engineering. Prior ML or LLM experience isn't required, though experience with model serving or inference systems is a plus. - Excellent written communication and collaboration skills, including writing clear design docs and working across functions.   NICE TO HAVE - Experience with or contributions to LLM inference engines and frameworks such as vLLM, SGLang, TensorRT-LLM, TGI, or Dynamo. - Deep Kubernetes experience, including operators and custom resources, plus familiarity with service meshes or API gateways. - Experience with distributed scheduling, autoscaling, or service orchestration. - Experience operating GPU workloads in production. - A background in developer-facing infrastructure or APIs, or contributions to open-source infrastructure or ML systems. - Familiarity with observability tooling, CI/CD systems, or release automation. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for inference performance engineers who want to make the world's most demanding AI workloads run faster and more efficiently. You'll work across the stack, from the inference engine and runtime through scheduling, serving, and routing. Along the way you'll apply techniques like prefill/decode disaggregation, speculative decoding, and KV-cache management. You'll reason from first principles about where time and memory go, find what's holding performance back, and close the gap. Your work directly impacts how fast our customers' models run and how efficiently we serve them. This role is ideal for someone who thrives in a fast-paced startup environment and is eager to make significant contributions to the exciting field of LLM inference.   EXAMPLE INITIATIVES You'll get to work on these types of projects as an Inference Performance engineer: - Agentic Kernels in Production https://www.baseten.co/blog/agentic-kernels-in-production/ - How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/ - Live draft model training for speculative decoding https://www.baseten.co/blog/live-draft-model-training-for-speculative-decoding/#eliminating-traditional-bottlenecks - Making Kimi K3 Tokenization 18x faster https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/ - The Baseten Inference Stack https://www.baseten.co/resources/guide/the-baseten-inference-stack/ - Driving model performance optimization https://www.baseten.co/blog/driving-model-performance-optimization-2024-highlights/ RESPONSIBILITIES - Implement and productionize cutting-edge inference techniques, working deep in runtime internals. That includes quantization, speculative decoding, KV-cache reuse, chunked prefill, LoRA, guided generation for structured outputs, and custom scheduling and routing algorithms. - Profile and optimize inference end to end, from kernel launch overhead and memory layout up to request scheduling, prefill/decode disaggregation, and cache-aware routing. Run cross-layer investigations, such as tracing a tail-latency regression from request timing through routing and batching down to a kernel. - Turn performance into cost savings. Improve tokens per GPU-hour, raise utilization, and give customers and internal teams clear latency/throughput/cost tradeoffs. - Bring up and tune new model architectures on new hardware quickly, often in the same week they're released. - Build benchmarking frameworks that measure real-world performance across model architectures, batch sizes, sequence lengths, and hardware configurations. - Contribute upstream to open-source inference engines (vLLM, SGLang, TensorRT-LLM), and partner closely with model, infrastructure, and customer-facing teams to ship wins.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field. - Experience with one or more general-purpose programming languages, such as Python or C++. - Familiarity with LLM optimization techniques (e.g., quantization, speculative decoding, continuous batching). - Strong familiarity with ML libraries, especially PyTorch, TensorRT, or TensorRT-LLM. - Demonstrated interest and experience in LLMs. - Deep understanding of GPU architecture.   NICE TO HAVE - Proficiency in enhancing the performance of software systems, particularly in the context of large language models (LLMs) - Contributed to vLLM, SGLang, TensorRT-LLM, or another inference engine. - Worked on large-scale distributed serving: autoscaling, load balancing, multi-region or multi-cloud capacity. - Written or optimized GPU kernels (CUDA, Triton, CUTLASS, or similar) - Worked on quantization (FP8/FP4, AWQ, GPTQ) or speculative decoding in production. - Deep understanding of software engineering principles and a proven track record of developing and deploying AI/ML inference solutions. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Paris Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE MISSION You will be the reference point for the most complex hardware interventions across our sites. Mistral's compute is our largest investment and the foundation of frontier AI in Europe. As a Senior Data Center Hardware Engineer, you own the interventions that require the highest level of technical expertise: multi-node failures in production, full-rack deployments of GPU-dense systems, and vendor escalations where you speak as the technical authority for our sites. You'll work end-to-end — compute, storage, interconnect, power and cooling interfaces — across our data center footprint, raising the bar on reliability as our capacity grows. This is a hands-on senior IC role: deep technical leadership and mentorship, no direct line management. Location: Based at one of our data centers in the Paris region, with occasional visits to our other sites as needed.   WHAT YOU'LL DO - Lead complex interventions — vendor-level and multi-node operations in production: full rack builds and bring-up, GPU-dense platform deployment (H100/H200-class and next-gen, including liquid-cooled racks), intricate recabling, post-restart diagnosis. You own the plan, the risk assessment, and the rollback. - Own vendor management — coordinate repairs, part replacements and escalations directly with hardware vendors; hold them to their SLAs; drive proactive fixes from failure trends. - Diagnose at depth — correlate symptoms across compute, storage, interconnect and cooling; read BMC/IPMI consoles, OS logs and crash dumps; methodical root-cause analysis that ends in concrete corrective actions. - Deploy and validate — structured bring-up and validation of new racks and platforms; work with networking and infrastructure teams to take installations from delivery to production-ready. - Lift the team — mentor and pair with L1–L3 engineers on live operations; turn your knowledge into SOPs, checklists and training material; propose and build small automation (Python/Bash) to shorten MTTR. - Work the facility interface — partner with critical facilities/engineering ops on power, cooling (air and liquid), PDU and monitoring (BMS/EPMS) boundaries; enforce ESD/LOTO/PPE and audit-ready change discipline everywhere. - Own spares & reliability — plan spares strategy, track fleet failure trends, and run proactive vendor actions before incidents happen.   ABOUT YOU - 6+ years in data center / server hardware or L2/L3 hardware support, including complex hands-on work in production environments (HPC/AI/cloud at scale strongly preferred). - End-to-end hardware expertise: CPU/memory/PCIe (incl. accelerators), NICs, PSUs, drives, network, power and cooling interfaces (DLC included); strong judgment on when and how to escalate. - Diagnostics depth: confident with BMC/IPMI logs, Linux logs and CLI checks; structured root-cause analysis. - Deployment experience: you've taken racks from delivery to production, with concrete examples to show for it. - Vendor fluency: you've managed hardware vendors — RMAs, field replacements, escalations — to concrete outcomes. - Impeccable safety and discipline: ESD/LOTO/PPE without exception; clean, labeled, auditable work. - Communication & mentoring: clear status updates and handovers; able to coach engineers during live incidents with composure. - Mobility: willing to visit our other sites in the Paris region as needed.   NICE TO HAVE - GPU-dense platform experience: NVIDIA H-series (H100/H200) or GB-series rack deployments. - High-speed interconnects (InfiniBand/RoCE), RAID/storage (NVMe/SAS/SATA), vendor tooling (iDRAC/iLO/IPMI). - Automation (Python/Bash) for ops tooling and reporting; ticketing (Jira/ServiceNow), inventory/RMA flows. - Hardware qualification, burn-in or factory validation background. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote Canada; Toronto, Ontario Workplace: Remote Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. THE ADVENTURE AHEAD This is a partner marketing role built for pipeline. You'll turn a small number of high-potential partnerships (think AWS, Deloitte, and Carahsoft) into real, measurable revenue channels. You'll also be our enterprise marketing lead for regulated industries, specifically life sciences and government, where trust, compliance, and the right partner relationships decide who wins. The objective is clear, but the playbook is yours to define. Some weeks you'll build an account plan with an AWS demand gen partner. Other weeks you'll plan a field event for healthcare or federal buyers, or work with sales on a named account list. The goal is to leverage partner channels to generate Enterprise, public sector and life sciences pipeline. 🗓️ THE DAY-TO-DAY Partner Marketing That Generates Pipeline (the core of the job) - Run joint programs with a small number of select partners (AWS, Deloitte, Carahsoft, and others as we prove what works) that move Enterprise and Gov pipeline. - Make AWS work harder. Partner with our AWS demand gen resource by supplying what's been missing: target account selection, strong assets, account intelligence, seller engagement, tracking, and a packaged pitch AWS sellers can use. - Use partner relationships to open doors at named ABM accounts, through formal partner workflows and one-off introductions, and build a repeatable process around both. - Work closely with the Partnerships team on joint planning, co-funded activity, and accountability on timelines and lead commitments. - Own partner-sourced and partner-influenced attribution with RevOps so we know what's working and where to invest. Field Events - Plan and run field events that put us in front of enterprise buyers, including Supper Clubs and partner co-hosted dinners, roundtables, and executive gatherings. - Work with partners to co-fund and co-host events, with registrant targets and clear roles agreed up front. - Partner with AEs, BDRs, and partner managers before and after every event so meetings, follow-up, and pipeline actually happen. - Support our presence at industry events (for example, HR Tech, Unleash, DevLearn, and GovLoop) and turn them into pipeline. Regulated Industries: Healthcare and Government - Own the enterprise marketing approach for healthcare and public-sector buyers, where long cycles, compliance requirements, and buying committees shape everything. - Build account-based programs for healthcare systems and government agencies using intent data and buying signals. - Support federal campaigns alongside product marketing and the gov sales team: content syndication, event execution, targeted account lists, and partner-led plays (such as Carahsoft). - Develop messaging and programs that speak to the real concerns of regulated buyers, like security, compliance, procurement paths, and contract vehicles. Account-Based Execution and Sales Partnership - Build account-based programs that reach full buying committees, including expansion into new teams inside existing accounts. - Partner with enterprise AMs, AEs, and BDRs through structured cadences on targeting, messaging, and pipeline reviews. Measurement & Iteration - Use AI to scale what works. - Measure everything: pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced. - If something isn't working, whether a channel, an event, or a partner, you say so and change course. No sunk-cost loyalty. 💪 YOUR SUPERPOWERS - Pipeline-obsessed marketer: 4–6 years of B2B SaaS marketing experience, with at least 1–2 years targeting enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue, not just lead volume. - Partner builder: You've made partnerships produce pipeline, not just co-branded content. You know how to get a partner's sellers to care about your accounts. - Field event operator: You've planned and executed events that turned into meetings and opportunities, and you know how to get sales and partners in the room. - Buying-committee thinker: You're fluent in intent data, buying signals, and account engagement, and you use them to decide where to focus. - Sales trust-builder: You win as a team with sales, through in-the-weeds collaboration and shared accountability. - Ruthless about scope: You orient around what gets results and can stay focused on a few partners and programs without losing sight of the goal. - "I can figure this out" mindset toward tools: UserGems, Influ2, ReachDesk, HubSpot, Salesforce, Outreach, Claude. Bonus points if you've used some, but curiosity matters more than a checklist. - Active AI practitioner: You're already applying AI anywhere and everywhere. 🎁 BONUS POINTS - Experience marketing to healthcare, government, or other regulated or public-sector buyers. - Experience with hyperscalers (AWS, Google Cloud, Azure), co-sell, or global systems-integrator partnerships (Deloitte-style) where you made the relationship produce pipeline. - Experience with government channel partners or reseller/contract vehicle models (Carahsoft-style). - Familiarity with compliance and procurement considerations in healthcare or federal sales. - Experience in learning, HR tech, or skills-focused technology. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people globally through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! The Director of Partnerships & Program Management, Magic Franchise , will play a key role in bringing Magic’s partnerships to life and developing the emerging initiatives that advance the franchise into new areas, such as entertainment. This role will focus on: Leading and developing the Partner Program Management team, the connective tissue between the Magic ecosystem with our Universes Beyond partners, and Managing a portfolio of multi-year, cross-functional initiatives that capitalize on new opportunities for Magic and help set the path for our most ambitious releases. You will be responsible for the daily execution of established programs and for exploring what comes next. Operating at the intersection of partnership, product, and creative, you will work effectively within a complex, matrixed organization. You will handle emerging issues outside regular processes and lead through influence, collaboration, and partnership. What You’ll Do: Lead the Magic Franchise Program Management Team: Support your Partner Program Managers through resolving critical issues, ensuring final delivery, and growing partner engagement throughout the Magic ecosystem. You will establish the team’s rhythm, clear day-to-day obstacles, and anticipate and manage the expectations of internal and external collaborators and customers. Develop the Craft & Team: Establish the best practices that scale the team’s impact, and coach and mentor Partner Program Managers into well-rounded, cross-functional leaders. Drive Emerging Franchise Initiatives: Manage a portfolio of principal-level initiatives that build Magic’s future. You will assess and help craft pitches for new Universes Beyond sets. You will also assemble and lead cross-functional teams to bring new ideas and special projects to life. Be the Partner Expert. Serve as the primary partner specialist within Wizards of the Coast, coaching teams on effective partner engagement and communication, while advancing the Magic franchise goals with partners. What You’ll Bring: A proven program management leader with a track record of succeeding in ambiguity and operating effectively within complex, matrixed organizations. Effective escalation management and problem-solving skills, with the judgment to resolve challenges. A demonstrated ability to coach, mentor, and lead senior program managers. A track record of building high-performing teams through operational efficiency and best practices Strategic vision to identify and build new opportunities, paired with the creative and editorial judgment to evaluate pitches. Outstanding relationship-building and influencing abilities, including the capacity to advance an agenda through informal channels and maintain strong connections across partner studios. Extensive knowledge of the Magic ecosystem and partner programs, along with the insights to identify and grow partner engagement. Excellent verbal, written, and presentation skills, including the ability to deliver clear and concise instructions and feedback to partners. Ability to curate and interpret data from multiple sources, synthesize a compelling story, and develop actionable recommendations. Passion for play and a desire to take on increased responsibilities over time. BA/BS or equivalent experience preferred. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $189,400 — $295,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Business Analyst, PlayStation Store San Mateo, Los Angeles, or San Diego, CA  (hybrid) About the Role Sony Interactive Entertainment (PlayStation) is seeking a Senior Business Analyst to help shape the future of our Direct-to-Consumer businesses - PlayStation Store and PlayStation Direct. You will lead the business analysis workstream for complex commercial initiatives, working with business leaders and subject-matter experts to understand business objectives, processes and customer needs. You will translate these needs into clear, testable business requirements that Product, Engineering, Analytics and Data Science teams use to design and build new ecommerce products and supporting tools. Throughout development, you will maintain alignment between business stakeholders and delivery teams, resolving ambiguity and ensuring the resulting solutions fulfil the underlying business need. If you have strong experience turning complex business problems and processes into clear business requirements and working across teams to deliver effective solutions, we’d love to hear from you. What You’ll Do Translate complex business needs into clear, structured and testable business requirements that Product and Engineering teams can execute against. Remain engaged throughout design and development, resolving ambiguity and validating that the solution meets the original business need. Work with business leaders and subject-matter experts to structure ambiguous problems, reconcile stakeholder needs and translate agreed objectives into clear requirements and measurable outcomes. Collaborate across Business, Product, Engineering, Analytics and Data Science teams to resolve issues, manage dependencies and ensure business needs are understood and fulfilled. Apply your understanding of customer journeys, commercial drivers and operational processes to assess how proposed products, features and business changes will affect customers and business operations. Map current and future-state business processes, identify opportunities for improvement or automation and support teams in implementing and embedding the resulting changes. Partner with Product, Analytics and Data Science teams to test commercial hypotheses, challenge assumptions and build the case for change. Influence senior stakeholders within initiatives through structured problem framing, commercial reasoning and clear, evidence-based recommendations. Share your experience and effective Business Analysis practices with other analysts, supporting the quality and consistency of the team’s work. What We’re Looking For Extensive experience in Business Analysis within digital commerce, subscriptions, retail or related fields. Demonstrated experience planning and leading business analysis for complex initiatives, managing multiple priorities and delivering measurable commercial or operational outcomes. Demonstrated experience partnering with Product, Engineering, Analytics and Data Science teams to design and deliver commerce products and supporting tools. Strong understanding of eCommerce customer journeys, commercial drivers and operational processes, with the ability to identify relevant dependencies and assess the likely impact of proposed solutions. Proven ability to engage business leaders and subject-matter experts, reconcile differing stakeholder needs and establish clear requirements where information is incomplete or priorities change. Demonstrated experience mapping and improving complex business processes, building the case for change and working with teams to implement and embed new ways of working. Strong communication and influencing skills, with the ability to explain complex issues clearly and support recommendations with commercial reasoning and evidence. Comfortable working across regions, time zones and cultures, with flexibility for international travel and varied working hours. Resilient and adaptable in ambiguous, fast-moving environments. Nice to Have Knowledge of payments, finance and supply chains. Experience integrating AI/ML into business solutions. Familiarity with digital content management and publishing. Awareness of governance and ethics in AI and data practices. Experience working in multicultural, international environments Bachelors Degree or equivalent preferred At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $147,000 — $220,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE The Products Team at Docker is looking for a Principal Product Manager to lead components of Docker Sandboxes. You will own and drive this strategic product area from high-level concept design through delivery, adoption, and operation. You will help shape how developers and AI agents use fast, secure, isolated environments across local and cloud workflows. You will work closely with developers inside and outside of Docker, our customers, and our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grow, you will help foster teams eager to continuously build, measure, and learn. To thrive in this role, you will need experience working with developers, deep technical fluency in systems and developer infrastructure, and prior experience as a software engineer. You will need to understand containers, sandboxes/microVMs, virtualization technologies, hypervisors, the software development lifecycle, and how untrusted or agent-generated code can be safely executed and orchestrated. You will need a relentless drive to try new things and an eye for detail. Your long-term success will depend on your ability to own the product roadmap, earn the trust of the developer community, and scale reliable services. Most importantly, you will need to be comfortable taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action. _______________________________________________________________________ RESPONSIBILITIES - You own Docker Sandboxes, its long-term vision, roadmap, revenue, adoption, and results. - You believe in and can succinctly articulate our customers, their workflows, and their pain points. You empathize with the world they live in and the security, performance, compatibility, and cost constraints they work through. - You will engage deeply with developers building AI agents, coding environments, CI and testing systems, and other workloads that require secure, isolated execution, finding solutions for today while optimizing for tomorrow's vision. - You enjoy building infrastructure products that are easy to adopt and use. You will turn complex tradeoffs across isolation, startup time, performance, density, networking, storage, and cost into simple product experiences. - You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope in concert with engineering, design, security, operations, and go-to-market teams. - You are a fan of iterative development, working with customers and cross-functional teams to hypothesize, measure adoption and impact, learn from releases, and continually improve the roadmap. _______________________________________________________________________ QUALIFICATIONS - You have deep empathy for the needs of developers and are obsessed with talking to your users. - You have prior professional experience as a software engineer, ideally in systems, infrastructure, platform engineering, developer tools, or cloud. - You have strong technical familiarity with sandboxes/microVMs, containers, virtualization technologies, and hypervisors, including the isolation and security boundaries each provides. - You understand the building blocks of modern developer infrastructure, including Linux, container runtimes, orchestration, networking, storage, APIs, and cloud services. - You have experience designing, building, or operating systems that execute customer-provided, untrusted, or agent-generated code at scale. - You are comfortable interacting with a command-line interface and discussing APIs, SDKs, and technical architecture with engineers and developers. - You have experience building B2B or SaaS products, or a background in public cloud and developer infrastructure. - You understand software supply chain and software security concerns, including multi-tenant isolation, identity, secrets management, observability, and reliability. - You can break down complex technical problems into small, releasable, user-valuable features. - You can explain complex ideas simply and communicate effectively in writing, verbally, and visually across diverse stakeholders. - You can analyze qualitative and quantitative data to inform decisions, define success metrics, and prioritize investments. - You have a collaborative approach, experience running products from greenfield to scale, and the ability to work with fast-moving, distributed, cross-functional teams. You are a doer as well as a strategist; we are small and need all hands on deck. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Get to know Docker: our vision, mission, and values. - Understand the Docker Sandboxes team's mission, product strategy, and technical architecture. - Meet the team along with peers across the business unit and company. - Work closely with designers, researchers, engineers, security partners, and customers to understand user needs and current pain points. - Work with your manager and team to review and create quarterly goals. - Understand the product roadmap, key technical and business tradeoffs, and the data available to make data-driven decisions. FIRST 90 DAYS - Understand the company's and business unit's product vision and how Docker Sandboxes contributes to it. - Provide clarity on product vision, target users, priority use cases, and how the team contributes to the overall success of Docker. - Develop a deep understanding of our developers and customers, how they use isolated environments, and why they choose Docker. - Shape the team roadmap and product strategy in close collaboration with design, engineering, security, and go-to-market peers. - Lead the definition of team OKRs and success metrics for the quarter, and provide clear progress reports. ONE YEAR OUTLOOK - Lead product initiatives across cross-functional teams that make secure, isolated execution simple and valuable for developers and AI agents. - Drive the long-term direction of Docker Sandboxes, including improvements to adoption, ecosystem integration, reliability, scale, unit economics, and ARR. Visa sponsorship: Not available for this role. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Canada CA$255,500 - CA$365,000 base United States: $280,000 – $300,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Minnesota, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are seeking a Critical Infrastructure Engineer to help ensure the availability, resilience, and operational readiness of the critical systems supporting Nebius data center IT infrastructure. The primary objective of this role is uptime . You will provide technical oversight across the electrical and mechanical infrastructure responsible for delivering reliable power and cooling to our GPU and IT environments. Rather than serving primarily as a maintenance technician, you will verify that critical infrastructure is operated safely, consistently, and in accordance with established SLAs, engineering standards, change-control procedures, and operational best practices. You will also act as an important bridge between IT infrastructure teams and electrical/mechanical specialists. The ideal candidate understands how servers, networking equipment, racks, and GPU systems operate inside a data center while also having enough exposure to critical facilities systems to understand—and challenge when necessary—the infrastructure supporting them. The position combines technical analysis, provider governance, change management, incident response, and hands-on familiarity with data center IT environments. You will work onsite in our Minnesota data center location. Your responsibilities will include: Critical Infrastructure & Uptime Help ensure the availability and operational readiness of the electrical and mechanical infrastructure supporting production data halls and high-density GPU environments. Monitor critical infrastructure performance against contractual SLAs, operational requirements, and established reliability standards. Develop a strong understanding of the complete power and cooling path supporting IT equipment and identify conditions that could introduce operational risk. Review infrastructure capacity, redundancy, and operating conditions to ensure the environment can reliably support current and planned compute deployments. Identify infrastructure risks and work with service providers and internal teams to drive corrective actions before they impact production. Support infrastructure planning for data center expansions, capacity increases, and new GPU deployments. Power & Electrical Infrastructure Provide technical oversight of data center electrical infrastructure, including generator plants, automatic transfer switches (ATS), UPS systems, battery banks, switchgear, breakers, busbars, bus plugs, PDUs, and related power distribution equipment. Understand electrical distribution from facility-level infrastructure through rack-level delivery and IT equipment. Participate in technical reviews involving power capacity, electrical distribution, equipment sizing, redundancy, and infrastructure design. Work with electrical engineers and infrastructure providers to evaluate proposed changes and ensure appropriate engineering validation is completed before production implementation. Cooling & Mechanical Infrastructure Understand the cooling architecture supporting high-density GPU and IT environments, including water and glycol loops, rear-door heat exchangers (RDHx), evaporative systems, coolant distribution systems, facility water systems, dry coolers, and chillers. Evaluate how cooling infrastructure interacts with GPU systems and high-density racks to maintain required operating conditions. Partner with mechanical engineers and service providers to review system performance, capacity constraints, and proposed infrastructure changes. Identify potential thermal or cooling risks that could affect compute availability or future capacity. Provider Governance & Change Control Provide technical oversight of third-party critical infrastructure and colocation service providers. Ensure provider activities comply with Nebius policies, approved procedures, contractual SLAs, and operational requirements. Review and approve change requests involving critical infrastructure supporting production environments. Challenge incomplete or high-risk work plans and ensure appropriate testing, rollback procedures, risk analysis, and stakeholder communication are in place before work begins. Maintain strong governance around maintenance and infrastructure changes that could affect production availability. Hold service providers accountable for corrective actions, operational performance, and agreed service levels. Incident Response & Operational Risk Participate in critical infrastructure incidents and coordinate technical response with providers, Data Center IT, networking, and engineering teams. Support root-cause analysis following power, cooling, or infrastructure-related incidents. Review incident findings and ensure corrective and preventive actions are documented, assigned, and completed. Help develop and continuously improve emergency response procedures, escalation paths, change-control standards, and operational documentation. Identify recurring infrastructure risks and drive improvements that increase reliability and reduce the likelihood of customer impact. IT & Critical Infrastructure Integration Work closely with Data Center IT teams to understand how critical infrastructure conditions affect servers, networking equipment, GPU clusters, and other production systems. Apply practical knowledge of data center IT operations, including racks, servers, fiber, cabling, network equipment, and hardware deployment. Support cross-functional troubleshooting where the root cause may span IT equipment and facility infrastructure. Help create stronger operational alignment between IT infrastructure and electrical/mechanical teams. Reporting & Stakeholder Communication Translate complex infrastructure conditions, incidents, risks, and provider performance into clear information for technical and business leadership. Develop reports, dashboards, presentations, and operational analyses related to uptime, infrastructure performance, capacity, incidents, and service-provider performance. Participate in technical and leadership meetings as a subject-matter resource for data center critical infrastructure. Use operational data to identify trends, communicate risk, and drive measurable improvements in reliability and provider performance. We expect you to have: Experience working in data center, cloud infrastructure, colocation, critical facilities, or other mission-critical environments. Practical understanding of IT infrastructure, including servers, racks, networking equipment, structured cabling, and fiber. Working knowledge of data center electrical infrastructure such as UPS systems, generators, switchgear, PDUs, batteries, breakers, and power distribution. Exposure to data center mechanical and cooling systems, including chilled-water, glycol, liquid-cooling, or comparable thermal-management environments. Ability to understand how electrical and mechanical infrastructure directly impacts IT equipment availability and performance. Experience participating in infrastructure change management, incident response, operational risk management, or maintenance governance. Ability to review technical plans, ask detailed engineering questions, identify risk, and work effectively with electrical and mechanical subject-matter experts. Strong analytical skills with experience using Excel for reporting, data analysis, and operational metrics. Strong written and verbal communication skills with the ability to communicate effectively with engineers, vendors, service providers, and senior leadership. A proactive, ownership-driven approach with the ability to operate effectively in a high-availability production environment. Nice to have: Experience supporting high-density GPU, AI, HPC, or hyperscale data center environments. Experience with direct-to-chip liquid cooling or other advanced cooling technologies used for high-density compute. Experience managing colocation or third-party critical infrastructure providers against contractual SLAs. Familiarity with Tier III data center environments and high-availability infrastructure principles. Experience developing or implementing change-management, incident-response, or emergency-response procedures. Experience supporting infrastructure capacity planning, expansion projects, or new data center deployments. Relevant electrical, mechanical, data center, or critical facilities certifications. Key Employee Benefits in the US: Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) Plan: Up to 4% company match with immediate vesting. Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $45 — $57 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.