Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Damascus, Syria
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience.
Responsibilities:
Answer all inbound communications from customers and merchants.
Monitor orders queue for any new orders and manage the new order assignment process 6 days a week.
Handle daily customer care emails, support messages, and calls.
Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Monitor any issues with orders and deliver necessary compensation to customers when needed.
Handle initiated outbound activities/campaigns when required.
Meet the department’s KPI targets for order fulfillment and service quality.
Help Toters continue to WOW its growing customer base.
Requirements:
B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience.
Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email.
A Positive mindset, Fast learner, dynamic and able to work well under pressure.
Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations.
Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours.
Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts.
Excellent communication skills in English and Arabic.
Strong Organization and Time Management skill.
Tech savvy, and is able to learn and use web tools.
Location: Dubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Apt Resources has been retained by a renowned Restaurant Management Group in UAE to source and select experienced Senior Hostess's for their existing restaurants. The group owns and manages several premium restaurants in Dubai that have won several awards and accolades.
As Senior Hostess, you will help shape each guest’s experience from the moment they arrive, setting the tone with a warm welcome and ensuring service flows smoothly throughout the dining experience. This role is central to creating a strong first impression, supporting guest satisfaction, and serving as a point of reference for other hostesses while working closely with service, production, and wider restaurant teams.
Responsibilities
Serve as the first point of contact for guests and set a warm, welcoming tone.
Greet and seat guests, manage reservations, waitlists, seating plans, and special requests, and monitor dining-room availability, safety, cleanliness, and guest well-being.
Maintain menus, place settings, tables, work areas, supplies, and restaurant presentation to company standards.
Communicate menu and item availability, respond to guest questions and concerns, anticipate service needs, and support guests with disabilities within established guidelines.
Coordinate closely with service, production, and other departments to ensure seamless service delivery.
Guide and assist other hostesses and coworkers, exchange information clearly, and document relevant updates for management.
Complete opening, closing, side-work, restocking, reporting, security, and daily cleaning duties.
Follow grooming, confidentiality, quality, health, safety, security, OHS, emergency, and environmental procedures; report incidents, hazards, injuries, and maintenance issues and assist with risk assessments.
Attend training and meetings and perform other duties as business needs evolve.
Requirements
Qualification Requirements
High school diploma or G.E.D. equivalent
3-5 years of related hospitality or restaurant front-of-house experience
Experience with SevenRooms, OpenTable, or similar restaurant reservation or guest booking systems
Basic knowledge of international cuisine and wines
Experience greeting and seating guests, managing special requests, and addressing guest questions and concerns
Experience handling restaurant reservations and waitlists
Good command of English
Available to work evening shifts, weekends, holidays, and late service hours
Benefits
Competitive salary to match local industry standards
seniorDubai, United Arab Emirates; Doha, Qatar; Port Louis, Mauritius; Beau Vallon, Seychelles; Victoria Falls, Zimbabwe; Nairobi, Kenya
Location: United Kingdom
Workplace: Remote
ClickHouse is hiring a Senior Field Marketing Manager to build our field presence across the UK and Ireland. This is our first dedicated marketing hire for the region, and a foundational role. You’ll own the regional strategy, choose the events worth investing in, and run them end to end, with a direct line from your work to pipeline and new signups.
You’ll report to the Head of Regional Marketing, EMEA, and work closely with sales, product marketing, developer advocacy, engineering and product. ClickHouse sits where open source meets enterprise, so your events need to earn the trust of technical users and also move enterprise accounts forward.
What you’ll do
- Build and run the UKI event strategy across hosted events, trade shows, conferences and webinars, from planning and contracts through on-site execution and follow-up.
- Turn demand generation plans into events that fill rooms with the right accounts and give sales something real to follow up on.
- Plan pre- and post-event plays with sales so every event connects to pipeline.
- Lead our Fulham FC sponsorship activity locally, including C-level experiences and occasional weekend coverage on home match days, and co-host events with partners.
- Run account-based, multi-channel campaigns aimed at key enterprise accounts in the region.
- Measure what works, report on pipeline and attendance, and change course when the data says so.
- Maintain the UKI event calendar and spot new opportunities.
- Work with an events agency on production so your time goes to strategy and the moments that matter.
What you bring
- 5+ years in field, event or regional marketing at a B2B SaaS company, running events end to end at small and large scale.
- Field marketing experience in the UK and Ireland market.
- Account-based marketing experience, including multi-channel regional campaigns and engaging C-level audiences.
- A track record of driving pipeline and awareness, with measurable campaign reporting.
- A close working relationship with sales teams on objectives, messaging and execution.
- Comfort working independently in a remote-first, fast-moving environment.
- Based in London, or within about an hour of it.
- Willingness to travel across EMEA more than 15% of the time.
Nice to have
- Experience in databases, data analytics, data platforms or cybersecurity. If you’re a strong field marketer from another technical space, we’d still like to hear from you.
- Experience with sponsorship or co-hosted partner events.
- Experience marketing to developers or open source communities.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: East Meadow
📍
Location:
East Meadow, NY (Nassau County)
🕒
Schedule:
Monday through Thursday, 4:00 PM to 7:00 PM; 15 hours per week
🏠
Setting:
1:1 in-home ABA therapy
About the role
LBAPS is seeking a Behavior Technician (BT/RBT) for a 1:1 in-home case in East Meadow. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ Experience supporting learners with challenging behaviors
✅ Comfort with active, hands-on sessions
✅ Ability to collect session data accurately
🗣️ English-speaking technician
What we offer
💰 Competitive pay
🕒 Monday through Thursday afternoons, with Fridays and weekends free
📩
Apply today to be considered.
Location: Israel
Workplace: Remote
ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.
As a TAM Architect, you're the named technical lead for a small group of our largest customers. You carry the context of how they run ClickHouse, guide them from their first design decisions through production and growth, and make sure the rest of ClickHouse shows up for them when it matters. Your job is to keep them healthy, help them get more out of ClickHouse, and spot the next use case.
You'll work inside our Support organisation and own escalations for your accounts, working closely with our support engineers. The role is based in Israel, close to some of our biggest customers in EMEA.
Large enterprises are moving onto ClickHouse fast, and we're building out how we look after them. People joining now have a real say in how this role works.
WHAT YOU'LL DO
- Run a regular cadence with 4 to 8 strategic accounts (weekly, fortnightly or monthly, depending on the project), plus quarterly health checks and business reviews, on site where it helps
- Lead onboarding, where the decisions that are hardest to reverse get made: schema and data modelling, table engines, ingestion, migration and query design
- Once customers are live, keep performance and cost on track as they grow, and help them onto new use cases
- Work closely with Support: own escalations for your accounts, with regular case reviews and a direct line into L3 engineering
- Work with the right people for each piece of work: partner with Solutions Architects on new use cases and proof of concepts, and bring in Consulting Engineers for hands-on projects
- Write it down: documented setup and configuration, knowledge base articles and reference architectures that help other customers too
WHAT YOU'LL BRING
- 5+ years in a hands-on, customer-facing technical role after the sale, whether your title was TAM, solutions architect, professional services, senior support or something else
- Specialist depth in data modelling, query performance and integration on distributed or analytical databases
- Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
- Experience owning a small book of high-touch enterprise accounts, where you know each customer's architecture in depth
- Hands-on cloud experience (AWS, GCP and/or Azure)
- You've run distributed systems, such as distributed databases, in production
- You explain technical trade-offs clearly, to engineers and to executives
- Fluent English and Hebrew
NICE TO HAVE
- Experience with ClickHouse, or with other analytical databases such as Snowflake, BigQuery, Redshift or Druid
- Involvement in open source, as a user, contributor or community member
- A working knowledge of Kubernetes
GOOD TO KNOW
- You'll be based in Israel. Travel to customer sites is part of the job, up to 35% of your time, within Israel and throughout EMEA
- You'll join our EMEA Support Services team, where Support Engineers, Consulting Engineers and TAM Architects work as one team
- You'll be part of the on-call rota, about one week a quarter, with time off in lieu if you're paged at a weekend
HOW WE HIRE
- A 30-minute call with our recruiter
- A conversation with the hiring manager
- A take-home exercise, designed to take four to five hours, with three working days to complete it
- A 90-minute technical interview with the team: you'll walk us through your take-home, then join a working session where you write and tune SQL live
- A final conversation with our VP of Support Services
- References, then an offer
The working session is without AI tools, so make sure you're comfortable writing queries from scratch. Download open-source ClickHouse and practise: it's free, easy to install, and great preparation.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Colombia
Position Overview
The company is seeking an experienced ScienceLogic SL1 Platform & Automation Specialist to own, enhance, and extend our enterprise observability platform. The primary requirement for this role is deep, hands-on expertise with ScienceLogic SL1, including platform administration, reporting, customization, PowerPack development, and integration with AI-enabled and third-party systems.
The successful candidate will serve as the technical owner for SL1 and will translate operational, customer, and business requirements into reliable monitoring services, dashboards, reports, automations, and integrations. The role will work closely with Systems, Security, Network Operations, Service Delivery, Software Development, and business stakeholders to improve visibility, reduce manual effort, and turn monitoring data into actionable operational intelligence.
This position is ideal for an SL1 specialist who combines strong platform engineering skills with an integration and automation mindset, and who can help the company expand the value of SL1 through APIs, data services, AI-assisted operations, and connected enterprise platforms.
Employment Details
Job Type: Full-Time
Schedule: 8-hour shift; Monday through Friday; participation in an on-call rotation; availability for after-hours maintenance, upgrades, and incident response activities; occasional weekend work to support maintenance windows or critical incidents.
Work Location: Remote
Key Responsibilities
ScienceLogic SL1 Platform Ownership
Own the day-to-day administration, health, availability, performance, capacity, and lifecycle of the ScienceLogic SL1 platform stack.
Manage SL1 platform components, collectors, credentials, device classes, discovery, organizations, access controls, and platform configuration.
Plan and coordinate upgrades, patches, PowerPack updates, testing, release validation, and rollback readiness.
Troubleshoot complex platform, collection, event, performance, and data-quality issues and coordinate remediation with internal teams and ScienceLogic support.
Maintain platform standards, configuration control, technical debt registers, support procedures, and operational runbooks.
SL1 Customization & PowerPack Engineering
Design, build, test, document, and maintain custom PowerPacks and associated SL1 content.
Develop and maintain Dynamic Applications, event policies, device templates, dashboards, widgets, reports, Run Book Actions, Run Book Policies, ticket templates, credentials, and business service policies.
Customize monitoring for network, cloud, infrastructure, application, telecom, and customer-facing services where standard content does not meet requirements.
Use SL1 APIs, GraphQL/GQL capabilities, scripting, and supported development frameworks to extend platform functionality.
Apply disciplined source control, peer review, test, release, and documentation practices to custom SL1 content.
Reporting, Dashboards & Service Visibility
Create operational, executive, customer, SLA, availability, capacity, risk, and service-health reporting from SL1 data.
Design role-appropriate dashboards that provide clear visibility into service health, infrastructure dependencies, events, trends, and business impact.
Improve reporting accuracy, consistency, performance, scheduling, distribution, and data governance.
Integrate SL1 data with reporting and analytics platforms, including Domo, Power BI, data services, and other approved enterprise tools.
Partner with stakeholders to define meaningful metrics, thresholds, service models, and reporting outcomes.
Integrations, Automation & Third-Party Platforms
Design, build, and support secure integrations between ScienceLogic SL1 and ITSM, ticketing, collaboration, analytics, security, cloud, network, and business platforms.
Develop API-driven workflows using Python, PowerShell, REST APIs, webhooks, GraphQL/GQL, Logic Apps, Power Automate, or comparable technologies.
Automate event enrichment, ticket creation and synchronization, notification, escalation, remediation, evidence collection, and reporting workflows.
Manage integration credentials, service accounts, certificates, secrets, error handling, logging, monitoring, and recovery processes.
Assess integration quality and remove brittle, duplicate, or manual workflows while maintaining appropriate change control.
AI-Assisted Operations & Innovation
Identify and implement practical uses of AI to improve SL1 event analysis, alert summarization, incident enrichment, root-cause investigation, knowledge retrieval, reporting, and operator productivity.
Expose approved SL1 data and capabilities to AI-enabled platforms through secure APIs, data pipelines, retrieval patterns, orchestration services, or governed agent integrations.
Prototype and evaluate AI-assisted workflows while maintaining human oversight, data protection, access control, auditability, and operational safety.
Partner with Security, IT, Development, and business stakeholders to define appropriate AI use cases and measurable outcomes.
Document AI integrations, data flows, controls, limitations, support requirements, and fallback procedures.
Operational Excellence, Governance & Collaboration
Act as the subject-matter expert and technical escalation point for ScienceLogic SL1.
Collaborate with Network Operations, Systems, Security, Service Delivery, Software Development, vendors, and customers to translate requirements into maintainable platform capabilities.
Maintain accurate architecture, configuration, data-flow, integration, support, and recovery documentation.
Support incident, problem, change, vulnerability, and risk-management processes associated with the platform and its integrations.
Provide knowledge transfer, mentoring, and practical guidance to teams that consume or support SL1 services.
Promote secure engineering, least privilege, resilient design, and compliance with the company governance requirements.
Required Technical Skills
Expert Level
ScienceLogic SL1 platform administration and architecture
SL1 reporting, dashboards, widgets, service visibility, and operational analytics
PowerPack development and lifecycle management
Dynamic Applications and custom data collection
Event policies, automation policies, Run Book Actions, and Run Book Automation
SL1 platform troubleshooting, upgrades, collectors, performance, and data quality
SL1 API integration and programmatic platform extension
Advanced Level
Python and/or PowerShell development
REST APIs, JSON, webhooks, authentication, and integration design
GraphQL/GQL and data-query patterns relevant to SL1 integrations
Monitoring, observability, event management, alert correlation, and service health
Operational reporting and data visualization
ITSM/ticketing platform integrations and workflow automation
Secure credential, certificate, secret, and service-account management
Technical documentation, testing, release management, and change control
Working Knowledge
AI-assisted IT operations, retrieval-augmented generation, and agent-based workflows
Microsoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms
Logic Apps, Power Automate, Azure Automation, or comparable orchestration tools
Domo, Power BI, data warehouses, or analytics platforms
Cloud, virtualization, network, Linux, Windows, container, application, and telecom monitoring concepts
ITIL-aligned incident, problem, and change management
Security, privacy, auditability, and responsible AI governance principles
Required Experience & Qualifications
Demonstrable, hands-on experience administering and customizing ScienceLogic SL1 in a production enterprise or service-provider environment.
Proven delivery of custom SL1 reporting, dashboards, monitoring content, PowerPacks, or integrations.
Experience building and supporting integrations between SL1 and third-party systems.
Ability to diagnose complex monitoring, collection, event, performance, reporting, and data-quality issues.
Strong written and verbal communication with the ability to translate operational needs into technical solutions.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Preferred Skills & Experience
Experience operating ScienceLogic SL1 in an MSP, telecommunications, network-services, or multi-customer environment.
Experience developing custom PowerPacks using supported SL1 development methods, APIs, scripting, and GraphQL/GQL.
Experience integrating SL1 with ITSM platforms such as Autotask PSA, ServiceNow, or comparable systems.
Experience delivering customer-facing SLA, availability, capacity, service-health, and executive reporting.
Experience integrating SL1 data with Domo, Power BI, data lakes, or other analytics platforms.
Experience applying AI to event summarization, alert enrichment, root-cause assistance, knowledge retrieval, workflow orchestration, or operational reporting.
Experience with network, cloud, infrastructure, application, container, and service-level observability.
Experience supporting globally distributed or remote-first technical teams.
Experience maintaining audit-ready platform documentation and controlled release processes.
Preferred Certifications
ScienceLogic - Highest Priority
Current or recent ScienceLogic SL1 certification appropriate to platform administration, engineering, or development
ScienceLogic Certified Expert or comparable advanced ScienceLogic accreditation
Additional
ITIL Foundation or higher
Microsoft Azure, Power Platform, AI, data, or automation certifications
Relevant Python, API, observability, cloud, or service-management certifications
Candidate Evidence We Would Value
Examples of custom PowerPacks, Dynamic Applications, reports, dashboards, or integrations the candidate personally designed or maintained.
A clear explanation of an SL1 API integration, including authentication, data flow, error handling, monitoring, and support model.
Examples of improving SL1 data quality, event fidelity, reporting usefulness, platform performance, or supportability.
A practical approach for using AI with SL1 while protecting sensitive data and retaining human oversight.
Technical documentation or architecture examples that show disciplined engineering and operational ownership.
Success Measures
SL1 availability, collection health, data quality, and platform reliability targets are achieved.
Custom monitoring and reporting requirements are delivered accurately, securely, and maintainably.
PowerPacks and custom SL1 content follow documented development, testing, release, and lifecycle standards.
Operational, executive, customer, and SLA reporting becomes more reliable, useful, and timely.
Integration failures, manual handoffs, duplicate effort, and unsupported customizations are reduced.
Monitoring coverage and event quality improve while avoidable alert noise is reduced.
AI-assisted use cases produce measurable operational value without weakening security, privacy, governance, or human oversight.
Platform upgrades, lifecycle activities, and vendor escalations are planned and executed effectively.
Teams receive high-quality documentation, knowledge transfer, and dependable technical escalation support.
ScienceLogic SL1 data is used more effectively to drive operational decisions, customer outcomes, and continuous improvement.
Role Profile
Primary specialty: ScienceLogic SL1 platform engineering, reporting, customization, and integration.
Secondary specialty: Automation, APIs, analytics, and AI-assisted operations.
Operating style: Hands-on technical ownership with strong stakeholder communication and documentation discipline.
Business outcome: A reliable, extensible, and well-governed observability platform that converts monitoring data into actionable intelligence.
Location: Costa Rica
Position Overview
The company is seeking an experienced ScienceLogic SL1 Platform & Automation Specialist to own, enhance, and extend our enterprise observability platform. The primary requirement for this role is deep, hands-on expertise with ScienceLogic SL1, including platform administration, reporting, customization, PowerPack development, and integration with AI-enabled and third-party systems.
The successful candidate will serve as the technical owner for SL1 and will translate operational, customer, and business requirements into reliable monitoring services, dashboards, reports, automations, and integrations. The role will work closely with Systems, Security, Network Operations, Service Delivery, Software Development, and business stakeholders to improve visibility, reduce manual effort, and turn monitoring data into actionable operational intelligence.
This position is ideal for an SL1 specialist who combines strong platform engineering skills with an integration and automation mindset, and who can help the company expand the value of SL1 through APIs, data services, AI-assisted operations, and connected enterprise platforms.
Employment Details
Job Type: Full-Time
Schedule: 8-hour shift; Monday through Friday; participation in an on-call rotation; availability for after-hours maintenance, upgrades, and incident response activities; occasional weekend work to support maintenance windows or critical incidents.
Work Location: Remote
Key Responsibilities
ScienceLogic SL1 Platform Ownership
Own the day-to-day administration, health, availability, performance, capacity, and lifecycle of the ScienceLogic SL1 platform stack.
Manage SL1 platform components, collectors, credentials, device classes, discovery, organizations, access controls, and platform configuration.
Plan and coordinate upgrades, patches, PowerPack updates, testing, release validation, and rollback readiness.
Troubleshoot complex platform, collection, event, performance, and data-quality issues and coordinate remediation with internal teams and ScienceLogic support.
Maintain platform standards, configuration control, technical debt registers, support procedures, and operational runbooks.
SL1 Customization & PowerPack Engineering
Design, build, test, document, and maintain custom PowerPacks and associated SL1 content.
Develop and maintain Dynamic Applications, event policies, device templates, dashboards, widgets, reports, Run Book Actions, Run Book Policies, ticket templates, credentials, and business service policies.
Customize monitoring for network, cloud, infrastructure, application, telecom, and customer-facing services where standard content does not meet requirements.
Use SL1 APIs, GraphQL/GQL capabilities, scripting, and supported development frameworks to extend platform functionality.
Apply disciplined source control, peer review, test, release, and documentation practices to custom SL1 content.
Reporting, Dashboards & Service Visibility
Create operational, executive, customer, SLA, availability, capacity, risk, and service-health reporting from SL1 data.
Design role-appropriate dashboards that provide clear visibility into service health, infrastructure dependencies, events, trends, and business impact.
Improve reporting accuracy, consistency, performance, scheduling, distribution, and data governance.
Integrate SL1 data with reporting and analytics platforms, including Domo, Power BI, data services, and other approved enterprise tools.
Partner with stakeholders to define meaningful metrics, thresholds, service models, and reporting outcomes.
Integrations, Automation & Third-Party Platforms
Design, build, and support secure integrations between ScienceLogic SL1 and ITSM, ticketing, collaboration, analytics, security, cloud, network, and business platforms.
Develop API-driven workflows using Python, PowerShell, REST APIs, webhooks, GraphQL/GQL, Logic Apps, Power Automate, or comparable technologies.
Automate event enrichment, ticket creation and synchronization, notification, escalation, remediation, evidence collection, and reporting workflows.
Manage integration credentials, service accounts, certificates, secrets, error handling, logging, monitoring, and recovery processes.
Assess integration quality and remove brittle, duplicate, or manual workflows while maintaining appropriate change control.
AI-Assisted Operations & Innovation
Identify and implement practical uses of AI to improve SL1 event analysis, alert summarization, incident enrichment, root-cause investigation, knowledge retrieval, reporting, and operator productivity.
Expose approved SL1 data and capabilities to AI-enabled platforms through secure APIs, data pipelines, retrieval patterns, orchestration services, or governed agent integrations.
Prototype and evaluate AI-assisted workflows while maintaining human oversight, data protection, access control, auditability, and operational safety.
Partner with Security, IT, Development, and business stakeholders to define appropriate AI use cases and measurable outcomes.
Document AI integrations, data flows, controls, limitations, support requirements, and fallback procedures.
Operational Excellence, Governance & Collaboration
Act as the subject-matter expert and technical escalation point for ScienceLogic SL1.
Collaborate with Network Operations, Systems, Security, Service Delivery, Software Development, vendors, and customers to translate requirements into maintainable platform capabilities.
Maintain accurate architecture, configuration, data-flow, integration, support, and recovery documentation.
Support incident, problem, change, vulnerability, and risk-management processes associated with the platform and its integrations.
Provide knowledge transfer, mentoring, and practical guidance to teams that consume or support SL1 services.
Promote secure engineering, least privilege, resilient design, and compliance with the company governance requirements.
Required Technical Skills
Expert Level
ScienceLogic SL1 platform administration and architecture
SL1 reporting, dashboards, widgets, service visibility, and operational analytics
PowerPack development and lifecycle management
Dynamic Applications and custom data collection
Event policies, automation policies, Run Book Actions, and Run Book Automation
SL1 platform troubleshooting, upgrades, collectors, performance, and data quality
SL1 API integration and programmatic platform extension
Advanced Level
Python and/or PowerShell development
REST APIs, JSON, webhooks, authentication, and integration design
GraphQL/GQL and data-query patterns relevant to SL1 integrations
Monitoring, observability, event management, alert correlation, and service health
Operational reporting and data visualization
ITSM/ticketing platform integrations and workflow automation
Secure credential, certificate, secret, and service-account management
Technical documentation, testing, release management, and change control
Working Knowledge
AI-assisted IT operations, retrieval-augmented generation, and agent-based workflows
Microsoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms
Logic Apps, Power Automate, Azure Automation, or comparable orchestration tools
Domo, Power BI, data warehouses, or analytics platforms
Cloud, virtualization, network, Linux, Windows, container, application, and telecom monitoring concepts
ITIL-aligned incident, problem, and change management
Security, privacy, auditability, and responsible AI governance principles
Required Experience & Qualifications
Demonstrable, hands-on experience administering and customizing ScienceLogic SL1 in a production enterprise or service-provider environment.
Proven delivery of custom SL1 reporting, dashboards, monitoring content, PowerPacks, or integrations.
Experience building and supporting integrations between SL1 and third-party systems.
Ability to diagnose complex monitoring, collection, event, performance, reporting, and data-quality issues.
Strong written and verbal communication with the ability to translate operational needs into technical solutions.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Preferred Skills & Experience
Experience operating ScienceLogic SL1 in an MSP, telecommunications, network-services, or multi-customer environment.
Experience developing custom PowerPacks using supported SL1 development methods, APIs, scripting, and GraphQL/GQL.
Experience integrating SL1 with ITSM platforms such as Autotask PSA, ServiceNow, or comparable systems.
Experience delivering customer-facing SLA, availability, capacity, service-health, and executive reporting.
Experience integrating SL1 data with Domo, Power BI, data lakes, or other analytics platforms.
Experience applying AI to event summarization, alert enrichment, root-cause assistance, knowledge retrieval, workflow orchestration, or operational reporting.
Experience with network, cloud, infrastructure, application, container, and service-level observability.
Experience supporting globally distributed or remote-first technical teams.
Experience maintaining audit-ready platform documentation and controlled release processes.
Preferred Certifications
ScienceLogic - Highest Priority
Current or recent ScienceLogic SL1 certification appropriate to platform administration, engineering, or development
ScienceLogic Certified Expert or comparable advanced ScienceLogic accreditation
Additional
ITIL Foundation or higher
Microsoft Azure, Power Platform, AI, data, or automation certifications
Relevant Python, API, observability, cloud, or service-management certifications
Candidate Evidence We Would Value
Examples of custom PowerPacks, Dynamic Applications, reports, dashboards, or integrations the candidate personally designed or maintained.
A clear explanation of an SL1 API integration, including authentication, data flow, error handling, monitoring, and support model.
Examples of improving SL1 data quality, event fidelity, reporting usefulness, platform performance, or supportability.
A practical approach for using AI with SL1 while protecting sensitive data and retaining human oversight.
Technical documentation or architecture examples that show disciplined engineering and operational ownership.
Success Measures
SL1 availability, collection health, data quality, and platform reliability targets are achieved.
Custom monitoring and reporting requirements are delivered accurately, securely, and maintainably.
PowerPacks and custom SL1 content follow documented development, testing, release, and lifecycle standards.
Operational, executive, customer, and SLA reporting becomes more reliable, useful, and timely.
Integration failures, manual handoffs, duplicate effort, and unsupported customizations are reduced.
Monitoring coverage and event quality improve while avoidable alert noise is reduced.
AI-assisted use cases produce measurable operational value without weakening security, privacy, governance, or human oversight.
Platform upgrades, lifecycle activities, and vendor escalations are planned and executed effectively.
Teams receive high-quality documentation, knowledge transfer, and dependable technical escalation support.
ScienceLogic SL1 data is used more effectively to drive operational decisions, customer outcomes, and continuous improvement.
Role Profile
Primary specialty: ScienceLogic SL1 platform engineering, reporting, customization, and integration.
Secondary specialty: Automation, APIs, analytics, and AI-assisted operations.
Operating style: Hands-on technical ownership with strong stakeholder communication and documentation discipline.
Business outcome: A reliable, extensible, and well-governed observability platform that converts monitoring data into actionable intelligence.
Location: Cairo, Egypt; Columbia, Colombia; Philippines; Pretoria, South Africa
Workplace: fully
Simple Life
is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle-without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.
Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies - all thanks to a dedicated global team driving real impact.
About the Role
We're looking for experienced and motivated Seasonal Customer Support Specialists to join our team during a busy and exciting period.
In this role, you'll be the voice of Simple, supporting customers across phone, live chat, and email, ensuring every interaction is handled with empathy, professionalism, and efficiency.
We're looking for people who are confident communicating with international customers, comfortable working in a fast-paced environment, and able to adapt quickly between different support channels.
This is a seasonal opportunity for individuals who enjoy solving problems, take ownership of their work, and are committed to delivering an excellent customer experience.
What You'll Do
Provide high-quality customer support across phone, live chat, and email, seamlessly switching between channels based on business needs.
Assist international customers with subscription inquiries, billing questions, account management, technical issues, and general product-related requests.
Handle challenging customer interactions with empathy, patience, and strong de-escalation skills.
Take ownership of customer inquiries, ensuring accurate and timely resolutions.
Manage multiple conversations and prioritize tasks effectively in a high-volume environment.
Follow internal processes, policies, and quality standards while maintaining a customer-first approach.
Consistently meet performance expectations related to customer satisfaction, quality, productivity, and schedule adherence.
Collaborate with Team Leads and colleagues to ensure smooth daily operations.
Adapt quickly to product updates, process changes, and coaching feedback.
What We're Looking For
At least 1–1.5 years of recent Customer Support experience, preferably in a B2C environment.
Hands-on experience across all three channels: phone, live chat, and email. Omnichannel experience is essential for this role.
Experience supporting international markets, preferably US
Excellent spoken and written English
Strong de-escalation, active listening, and problem-solving skills.
Ability to remain calm, professional, and solution-oriented when dealing with frustrated or demanding customers.
Experience handling multiple conversations and working efficiently under pressure.
Strong organizational skills, attention to detail, and the ability to prioritize effectively.
Familiarity with customer support platforms such as Attlasian, Intercom, or similar tools.
A proactive mindset, accountability, and willingness to take ownership of customer issues.
Openness to feedback, fast learning, and adaptability to changing business needs.
Reliability & Availability
As this is a seasonal position, consistent attendance, punctuality, and schedule adherence are essential to ensuring a great experience for both our customers and our team.
We're looking for candidates who:
Can commit to the full duration of the seasonal agreement.
Can reliably meet their assigned working schedule.
Are comfortable working in a structured, performance-driven environment.
Demonstrate accountability, professionalism, and proactive communication.
Are flexible to work different shifts, including weekends and holidays, when required by the agreed schedule.
Why Join Simple?
At Simple, you'll have the opportunity to work with an international team, support a product that helps millions of people build healthier habits, and further develop your customer support expertise.
You'll gain experience in a dynamic omnichannel environment where your communication skills, problem-solving abilities, and contributions to the customer experience truly matter.
While this is a seasonal position, strong performance may open the door to future opportunities, depending on business needs.
Ready to Join Us?
If you're an experienced Customer Support professional who thrives in an omnichannel environment, communicates confidently with international customers, and takes pride in being reliable, proactive, and customer-focused, we'd love to hear from you.
Apply now and help us deliver an exceptional customer experience at Simple!
Location: Limassol, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk!
We are currently looking for part-time and full-time Retail Grocery Assistants (or Grocery Associates, as we call them) to join our awesome team in Limassol! 🤩
What you’ll be doing
Taking in orders through our Merchant app
Picking and packing groceries, and handing them to customers and courier partners
Unloading food and supplies that we receive from vendors
Managing our internal systems which include precise information about nutrients and allergens
Maintaining order and cleanliness of the store
Our humble expectations
You are proactive and a fast learner with the ability to multitask
You’ll work in flexible shifts in both morning and evening shifts across weekdays and weekends - our store is open 7 days a week. We require flexibility to work across all our working hours, including weekends and public holidays
Experience from working in a grocery store is an advantage!
You have a full professional proficiency in English. Fluency in Greek is a plus!
You have the right to work in Cyprus
What you'll get by joining us
Attractive salary package and thirteen salaries per year
21 days of paid leave per year
Wolt credits cashback benefit
Employee assistance program
Excellent working environment
Wolt-wide training programs and career development opportunities
Fruits and drinks at the Wolt Market
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: South Korea - Office
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Technical Support Engineer provides consistent, world-class security, network, and product support for Tenable products. Our support engineers possess excellent knowledge of security assessment, vulnerability management and compliance auditing capabilities along with the drive to rapidly learn the newest technologies. Impeccable communication skills (written and verbal) focused on sustaining market leading customer loyalty is a key requirement for this position. The Technical Support Engineer provides support for Tenable’s entire product suite; including Tenable.io, Nessus, Security Center, Log Correlation Engine, and Nessus Network Monitor.
Your Opportunity:
Provide troubleshooting assistance to customers when they encounter product issues to ensure timely problem resolution.
Collaborate effectively and efficiently with other TSEs to solve difficult issues.
Use remote troubleshooting techniques to troubleshoot and correct issues.
Help customers understand vulnerability scan results, system audits, and/or log events and provide clear, concise, and actionable information to quickly resolve issues.
Recreate customer software issues in a lab environment for engineering assessment.
Ensure customer feedback is captured accurately for review.
Maintain in-depth knowledge of Tenable products and information security best-practices.
Create and publish knowledge articles for re-use by customers and Tenable employees.
Continually review personal performance metrics to ensure goals are consistently met.
May perform other duties and responsibilities that management may deem necessary from time to time.
What You'll Need:
Bachelor’s degree in computer science or information systems (or equivalent experience).
1+ Years Customer Support / Helpdesk Experience.
1+ Years Linux / Windows Server Administration Experience.
1+ Years Log File Analysis Experience.
Strong knowledge of TCP/IP ports and protocols.
Working Knowledge of Firewalls.
Working Knowledge of Wireshark/PCAP or similar.
Knowledge of Nessus or similar programs is a plus.
A passion for helping customers succeed.
Outstanding written and verbal communication skills.
Strong analytical and technical skills.
Strong desire to learn new skills at an accelerated pace.
Ability to multi-task and manage multiple priorities in a fast-paced environment.
Occasional availability to work weekends (10:30am - 8:30pm) and Holidays.
Ability to sit and work at a computer for extended periods of time.
Some travel may be required.
#LI-SH2
#LI-Office
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Annapolis, MD
Position Objective:
Under general supervision, the Clinical Staff Pharmacist facilitates the safe, high quality, effective and economic use of drugs. This responsibility includes the accurate preparation and dispensing of pharmaceuticals according to established departmental policies and procedures.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Partakes in a rotating staffing schedule, including day and evening shifts, weekend rotations, holidays, and overnight coverage based on departmental needs.
Verifies the accuracy of order entry by authorized prescribers in computerized patient medication profiles.
Reviews written medication orders or prescriptions to determine appropriate ingredients, strength, and dosage. Reviews medication orders for: potential allergies, drug/drug and food/drug interactions, route of administration, appropriate dose and potential for adverse drug reactions with other medications ordered.
Contacts the prescriber, as appropriate, to clarify orders and/or make recommendations concerning alternate therapies.
Provides drug information to patients, physicians, nurses, and other clinical staff where appropriate and upon request.
Supervises the daily operational duties in the dispensing area to which assigned, including assisting and assigning, closely monitoring and reviewing the work of Pharmacy Technicians, to assure accurate and timely delivery of medications.
Participates in patient care rounds and unit based services, which may include: medication reconciliation, promoting medication efficacy/safety/cost improvement initiatives, participation in unit process improvement activities, and patient education & follow-up as appropriate.
Participates in improvements in interdepartmental policies and procedures which support the Pharmacy Department and Hospitals strategic goals. Maintains accurate records as required by departmental policies and procedures and/or federal and state board regulations.
Completes all core competencies and documents clinical activities accurately and according to policies and procedures. Supports the Investigational Drug Service in the daily operations of the department.
Educates and supervises Pharmacy Technician in the preparation of intravenous admixture solutions and chemotherapeutic agents, using aseptic technique.
Completes formal in-service, formulary addition/deletion, assimilation of evidence-based protocol/order-set, medication safety related activities and/or targeted medication expense reductions.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Doctor of Pharmacy Degree or Bachelor of Science in Pharmacy with commensurate experience required.
At least 1 year of experience in an inpatient setting required.
PGY-1 residency or Board Certification preferred.
Required License/Certifications:
Current Maryland State License
Working Conditions, Equipment, Physical Demands:
Light work.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Pay Range
$65
—
$75 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Saint Charles, MO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Qualifications
Must have basic computer knowledge
General Sports and Sports Betting knowledge preferred, but not necessary
Must have a minimum of 1 years of cash handling experience in a work setting
21+ years of age or older
Must be able to obtain a Gaming License from the MD Lottery
Must be able to provide a high level of customer service in a very fast paced environment
Present yourself in a professional manner
Strong communication skills, both written and verbal
Ability to do simple math
Must be able to stand for extended periods of time
Must be able to work a flexible schedule including nights, weekends and holidays.
Responsibilities
Provide the highest level of customer service, ensuring that all customers feel comfortable and become regular guests at Fanatics Sportsbook.
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
Stock sportsbook Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean
Write Sports tickets in an accurate and timely manner
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
Explain wagering rules, including betting lines and odds, and procedures to guests
Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary
Greet guests in a positive, friendly manner
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
Adhere to all rules and regulations set forth by MD Lottery and Fanatics.
Become familiar with entire bet offering and be able to answer questions about the offering with confidence.
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Have a positive attitude that helps ensure a great work environment
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy
Other duties as assigned
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$17
—
$17 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Utah - Millcreek
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Supervisor is responsible for leading the maintenance operations of the community, ensuring the property is well-maintained, safe, and operating efficiently. This role oversees the maintenance team, manages vendor relationships, and ensures timely completion of maintenance requests and preventative maintenance programs.
This position is ideal for a hands-on leader who combines strong technical expertise with team leadership, operational oversight, and a commitment to delivering an exceptional resident experience.
Key Responsibilities
Maintenance Operations & Property Oversight
Oversee all maintenance operations, including maintenance requests, make-ready processes, and preventative maintenance programs
Ensure the overall condition, safety, and appearance of the community meets Cottonwood standards
Schedule, prioritize, and assign work orders to ensure timely and efficient completion
Perform and support maintenance tasks as needed across HVAC, plumbing, electrical, and general repairs
Conduct regular inspections of the property to identify maintenance needs and potential risks
Ensure all work orders are completed accurately and closed out in a timely manner
Vendor & Inventory Management
Source, schedule, and supervise vendors to ensure quality work and adherence to scope and timelines
Manage inventory, ordering, and delivery of maintenance supplies and equipment within budget
Evaluate products and materials to improve efficiency, cost-effectiveness, and property performance
Maintain accurate records for materials, equipment, and vendor services
Team Leadership & Development
Lead, train, and develop the maintenance team, including Maintenance Technicians at all levels
Plan, assign, and direct daily work while setting clear expectations for performance and quality
Conduct hiring, onboarding, training, and performance management for maintenance team members
Provide coaching, feedback, and development opportunities to support team growth
Foster a culture of accountability, safety, and teamwork
Financial & Administrative Management
Manage maintenance-related expenses in alignment with the property budget
Support purchase order processes, vendor contracts, and cost tracking
Complete required reports, inspections, and documentation accurately and on time
Maintain SDS logs and ensure proper documentation of safety materials
Customer Service & Resident Experience
Ensure prompt and professional response to resident maintenance requests
Address and resolve maintenance-related concerns with a customer-first approach
Maintain strong communication with residents, office staff, and vendors
Support resident satisfaction and retention through quality service delivery
Safety & Compliance
Enforce all company safety policies and procedures, including OSHA standards
Train team members on safety protocols and ensure consistent compliance
Maintain awareness of regulatory requirements and ensure adherence to local, state, and federal laws
Identify and address safety hazards proactively
What You Bring
High school diploma or GED required
Valid driver’s license and reliable transportation required
2+ years of experience in multifamily property maintenance
2+ years of experience leading or supervising maintenance teams
EPA Certification (Type II or Universal) required
Certified Pool Operator (CPO) certification preferred
CAMT certification preferred
Proficiency in Microsoft Office required
Experience with Entrata preferred
Strong technical knowledge of HVAC, plumbing, electrical, and general maintenance systems
Experience with inventory management, vendor coordination, and budgeting
Strong leadership, communication, and organizational skills
Ability to multitask and perform effectively in a fast-paced environment
Professional attitude with a strong customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location:
Austin, TX
San Francisco, CA
About the Team
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Cloudflare that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development.
As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected at 30%.
About the role:
The Services Sales Manager (SSM) is a dynamic sales professional, passionate about technology evangelism and developing custom services solutions to drive business growth. This role owns sizing the service component of a Cloudflare opportunity. The SSM takes the technical solution and the customer requirements to deliver a Professional Services commercial proposition presenting customers with a clear line of sight from the solution to measurable business value, and giving sales teams the technical credibility to close.
A core objective of the SSM is to grow the Cloudflare professional services business. This involves direct engagement with customers to define the specific service requirements needed to maximize the value of their technology investment and achieve their desired technical and business outcomes.
The SSM works in a fast-paced environment and is instrumental in enabling Cloudflare customers to securely achieve their goals. This is accomplished by creating and proposing a comprehensive services wrapper tailored to meet each customer's unique needs.
The SSM maintains close working relationships across the organisation, partnering directly with the Account Teams, Specialist Sales, as well as establishing strong connections with Delivery teams, Global Delivery Practices, and other subject matter experts within Cloudflare Professional Services.
The successful candidate will recommend the appropriate blend of Cloudflare services to assist customers in planning and executing large-scale transformations, ensuring they leverage maximum value from the portfolio.
Your Impact
Collaborate with Services Sales to clearly define Cloudflare's differentiated approach to Go-to-Market (GTM) services. Showcase our delivery capabilities, IP, and expertise through compelling success stories that demonstrate how we solve customer needs.
Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios.
Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and outcome based services.
Collaborating with Services Sales to drive business growth for Cloudflare Services in your aligned territory.
Your Experience
5+ years of proven experience in technical consulting, pre-sales, or service delivery within an IT or Cybersecurity services organization.
Self–motivated and detail–oriented.
Strong written, verbal and presentation skills.
Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer resources to prepare current state/future state roadmaps and services proposals.
Experience of working across multiple regions.
Cybersecurity experience preferred.
Experience and familiarity with using SFDC or similar CRM tools.
Cloudflare Platform experience will be an extra asset.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco or Bay Area based hires: Estimated annual salary of $163,000 - $224,000 (base/variable)
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London, UK, Lisbon, Portugal
About the Team
Our sales team members work hand-in-hand with large organisations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Cloudflare that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development.
As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected at 30%.
About the role:
The Services Sales Consultant (SSC) is a dynamic pre-sales professional, passionate about technology evangelism and developing custom services solutions to drive business growth. This role focuses on architecting and sizing the essential service components that enable the Cloudflare platform. The SSC excels at presenting how the successful integration of technology and services translates into tangible business value for customers.
A core objective of the SSC is to grow the Cloudflare professional services business. This involves direct engagement with customers to define the specific service requirements needed to maximize the value of their technology investment and achieve their desired technical and business outcomes.
The SSC works in a fast-paced environment and is instrumental in enabling Cloudflare customers to securely achieve their goals. This is accomplished by creating and proposing a comprehensive services wrapper tailored to meet each customer's unique needs.
The SSC maintains close working relationships across the organisation, partnering directly with the Services Sales team, Core and Specialist Sales, as well as establishing strong connections with Delivery teams, Global Delivery Practices, and other subject matter experts within Cloudflare Professional Services.
The successful candidate will recommend the appropriate blend of Cloudflare services to assist customers in planning and executing large-scale transformations, ensuring they leverage maximum value from the portfolio.
Responsibilities
Collaborate with Services Sales to clearly define Cloudflare's differentiated approach to Go-to-Market (GTM) services. Showcase our delivery capabilities, IP, and expertise through compelling success stories that demonstrate how we solve customer needs.
Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios.
Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and outcome based services.
Collaborating with Services Sales to drive business growth for Cloudflare Services in your aligned territory.
Requirements
5+ years of proven experience in technical consulting, pre-sales, or service delivery within an IT or Cybersecurity services organization.
Self–motivated and detail–oriented.
Strong written, verbal and presentation skills.
Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer resources to prepare current state/future state roadmaps and services proposals.
Experience of working across multiple regions.
Cybersecurity experience preferred.
Experience and familiarity with using SFDC or similar CRM tools.
Cloudflare Platform experience will be an extra asset.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for a detail-oriented Business Analyst – AI Evaluation Specialist to support a project focused on assessing and comparing chatbot responses. You will evaluate multiple AI-generated outputs against defined business requirements and quality criteria, analyze business processes, and deliver structured assessments that help improve the accuracy and usefulness of AI systems. The ideal candidate combines strong business analysis, data interpretation, requirements documentation, and critical evaluation skills with the ability to communicate clear, evidence-based conclusions.
Key Responsibilities
Gather, analyze, and document business requirements, stakeholder expectations, and project objectives.
Compare multiple chatbot responses and assess their accuracy, relevance, completeness, and alignment with defined evaluation criteria.
Conduct structured evaluations and provide clear, evidence-based final assessments of AI-generated outputs.
Translate business requirements into functional specifications, evaluation criteria, and actionable documentation.
Analyze workflows, business processes, and data to identify gaps, inefficiencies, and improvement opportunities.
Create reports, dashboards, process maps, and other project documentation.
Support project planning, testing, implementation, and user acceptance testing (UAT).
Collaborate with technical teams and business stakeholders to ensure project requirements are understood and met.
Track project progress, risks, dependencies, and key performance indicators (KPIs).
Present findings, insights, and recommendations to support informed decision-making.
Maintain consistent evaluation quality and meet project deadlines and task completion targets.
Requirements
Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
At least 3 years of professional experience as a Business Analyst or in a similar analytical role.
Strong analytical thinking, problem-solving, and decision-making skills.
Proficiency in Excel and experience with SQL, Power BI, Tableau, or comparable analytical and reporting tools.
Experience gathering requirements, documenting functional specifications, and mapping business processes.
Strong attention to detail and the ability to compare complex information against defined criteria.
Excellent written communication, reporting, and documentation skills.
Ability to collaborate with cross-functional teams and manage multiple priorities independently.
Willingness to work five days per week, including weekends when required, with two weekdays off during the project.
ГибридBarcelona, Spain
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