Location: Birkirkara, Malta
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
As our new Enterprise Sales Manager you’ll drive the growth of Wolt’s retail offering by acquiring strategic partnerships with new merchants. You’ll represent Wolt as a trusted partner in the retail space, shape our offering across multiple verticals, and build long-term value for both Wolt and our partners.
What you’ll be doing
As Enterprise Sales Manager, you’ll take end-to-end ownership of the enterprise sales cycle, from strategy and prospecting to contract negotiations and onboarding. You’ll identify high-potential retail partners, build strong C-level relationships, and work closely with internal teams to deliver tailored solutions that support both growth and operational excellence.
Day-to-day in this role you’ll:
Define a sales strategy to achieve targets set by the management team
Build and systematically manage a pipeline of potential retail partnerships
Develop a strong understanding of the competition and retail market across multiple verticals such as supermarkets, health & beauty, florists, toys, and electronics
Target new enterprise-level partners in line with company strategy and market objectives
Build strong relationships with senior stakeholders and decision-makers
Manage the full sales cycle, including technical, legal, and financial aspects, from first contact to signed contract
Collaborate with regional and global teams on multinational prospects and larger partnership strategies
Identify innovative business solutions that create value for both Wolt and its partners
Our humble expectations
4-6 years of experience in B2B sales experience, ideally within the retail industry, tech/ SaaS or field sales
Strong understanding of business practices, enterprise decision-making, and market trends
Proven track record of closing complex deals and building partner portfolios from scratch
Consultative sales approach, able to tailor Wolt’s offering to different partners while demonstrating ROI
Ability to manage multiple priorities in a fast-paced and dynamic environment
Excellent analytical skills with the ability to translate data into actionable insights and report on KPIs
Fluent in English, Maltese is a plus
A natural hunter mentality with drive, ambition, and resilience
Compensation
The salary range for this role is
€3445 – €4306
gross per month. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Malta Pay Range
€3.445
—
€4.306 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
-Design, build, and maintain data infrastructure and pipelines spanning both batch and real-time / streaming workloads, contributing to architectural decisions along the way. -Build and maintain scalable, efficient, and reliable ETL/ELT pipelines using languages and frameworks such as Python, SQL, Spark, Flink, Beam, or equivalents.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Additional languages
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Experience Team Lead to support our Team in Madrid!
You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Success, Retention & Growth
Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers
Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement
Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions
Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps
Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions
Partner closely with Sales on account development, retention and growth
Customer Service & Escalation Leadership
Lead the L1 Customer Service function, staying hands-on during launch and scale-up
Oversee onboarding, product education and day-to-day customer support
Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention
Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders
Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth
What You Need For This Role
Customer Success, Customer Service or Account Management experience within payments, fintech or financial services
Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce
Experience with issuers, processors or other financial partners
Commercial mindset with experience driving adoption, retention, account growth or cross-sell
Experience with customer health frameworks, churn prevention and QBRs is highly desirable
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: New York; Florida; Massachusetts; Virginia; New Jersey
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
This role is fully remote from the states of Massachusetts, Virginia, NY, NJ or Florida.
We’re now looking for a Sales Enablement Manager to make sure our GTM team scales just as fast - and just as effectively.
🎯 Your main goal will be to enable GTM teams to close more deals faster by providing the knowledge, resources, and training they need to succeed at every stage of the buyer journey.
You’ll be helping us build on early-stage existing foundations (onboarding, certifications, tooling) and take it to the next level as we scale. This is a high-impact, hands-on role with a direct line to revenue outcomes.
🚀 BUILD ONBOARDING THAT SHORTENS RAMP TIME AND BOOSTS IMPACT
- Design and deliver world-class onboarding for new GTM team members across Sales, Customer Success, and Solutions Engineering.
- Track and continuously improve ramp time through tailored strategies and performance feedback loops.
- Collaborate with leadership to define what “great” looks like across roles and build onboarding paths accordingly.
📚 CREATE SCALABLE ENABLEMENT PROGRAMS THAT DRIVE REVENUE
- Translate product updates, GTM strategies, and technical concepts into clear, actionable content.
- Identify knowledge gaps and build role-specific enablement initiatives to address them.
- Design certifications and training frameworks (e.g. demo, discovery, technical proficiency) to ensure consistency and quality across the field.
🎤 RUN HIGH-IMPACT ENABLEMENT EVENTS AND INTERNAL COMMS
- Support the planning and execution of team-wide enablement moments like SKOs, regional kickoffs, and quarterly readiness sessions, partnering closely with sales and revenue leadership on strategy and messaging.
- Act as the voice of enablement for GTM teams, making sure they have the right information at the right time, through the right channels.
- Partner closely with Product, Product Marketing, and RevOps to sync launches, messaging, and process changes.
📊 MEASURE WHAT MATTERS AND MAKE ENABLEMENT A GROWTH DRIVER
- Define and track KPIs to demonstrate enablement’s impact on sales productivity, pipeline velocity, and deal size.
- Build a competency scorecard with GTM managers to support coaching and performance management.
- Use insights from sales calls, Gong data, and product usage to continuously refine your programs.
REQUIREMENTS
MUST-HAVES
- 📍 Based in the states where we can currently hire: you are currently located on the East Coast in one of the states where we can hire (Massachusetts, Virginia, New York, New Jersey or Florida).
- 🧠 Sales enablement experience in PLG SaaS: You have 4+ years of enablement experience at fast-growing SaaS companies, ideally building enablement from scratch in a PLG environment.
- 💼 Deal complexity experience: You've enabled teams selling mid-market to enterprise deals (6 to low-7 figures).
- 🧑💻 Technical buyer fluency: You understand how to sell to technical personas (CTOs, engineering managers) and can translate that into training that resonates with a technical AE audience.
- 📚 Learning program design: You’ve built high-quality, scalable training programs tailored to different GTM roles and seniority levels.
- 🗣️ Strong communicator: You excel at turning complex technical concepts into clear, compelling, and actionable content for sales teams.
- 🧘 Organized and proactive: You’re structured, self-directed, and take ownership without needing hand-holding.
- 🤝 Customer-first mindset: You focus on enabling the team to better articulate our value and deliver better buyer experiences.
NICE-TO-HAVES
- 🤖 Passion for automation and AI: You’re excited by the space we’re building in — and it shows.
- 🔧 Familiarity with n8n: You’ve used the product (or are eager to start).
WHY JOIN US?
This is your chance to build something from the ground up: a high-leverage enablement function in a high-growth company, with a direct line to revenue impact. You'll be joining a supportive, fast-moving, and collaborative team where enablement is viewed as a strategic lever, not a support function. Help us scale our product, our message, and our people.
Apply now and help us turn our GTM teams into a world-class sales engine.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners.
Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners.
What you’ll be doing
As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries.
Day-to-day in this role you’ll:
Content Ownership:
Build and maintain the process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows. Consolidate what exists today into one coherent, findable, and trustworthy source, and keep it current as processes change.
Training Design & Delivery:
Organise, facilitate, design and/or deliver onboarding and upskilling programmes for internal operations teams and external BPO agents — live sessions, workshops, and self-serve modules in Cornerstone. You'll apply sound instructional design: define what someone needs to be able to do, build the shortest path to getting them there, and measure whether it worked.
Stakeholder Management:
Work across operations team leaders and process owners to understand how each process actually runs, align on what "correct" looks like, and drive adoption of new or updated ways of working. You will influence without direct authority, which makes this a core part of the role rather than an add-on.
Build the Quality Framework
: Establish our quality assurance approach from the ground up, together with the Operations team — defining what gets checked, how it's scored, and how often. Then close the loop by translating what the checks surface into the next round of content and training improvements.
Continuous Improvement & Scale:
Proactively identify where unclear process, content, or training is driving errors, rework, or long handling times, and close those gaps before they become escalations – staying close enough to the work, through quality reviews, agent feedback and performance data. You’ll design CTQ for reuse and consitency across 30+ countries and multiple delivery partners rather than rebuilding market by market, while leaving room for genuine local differences.
Our humble expectations:
Experience
: 3–5 years in operations, learning & development, process enablement, or customer support — preferably in a marketplace, e-commerce, delivery, or other fast-paced operational environment. We're open on background: what matters is that you've built content and training for people doing repeatable operational work.
Content & Training:
Demonstrated experience creating operational content (SOPs, process documentation, knowledge-base articles) and designing and delivering training to distributed, multicultural teams. Formal instructional design or adult learning knowledge is a strong plus.
Analytical Mindset:
Comfort working with quality and performance data to spot where processes are breaking down and prioritise what to fix first.
Ownership:
Ability to work independently in an ambiguous environment, set your own starting point, and drive changes through to adoption without close direction. Mess doesn't paralyse you — you sequence a clean-up, make concrete decisions on the best available data, and get on with it.
Teaching Instinct:
You're a natural simplifier who'd rather write three clear pages than fifteen thorough ones, and you adapt how you teach to the audience in front of you — including stakeholders more senior than you. You build trust quickly with operational teams and can get busy people to give you what you need.
Bonus points
Experience with BPO or outsourced operations teams, or setting up a quality assurance framework from scratch.
What we offer
A blank page, not a maintenance job.
A global quality assurance framework doesn't exist yet — you'll build it from the ground up with the Operations team, and consolidate scattered documentation into something people actually trust and use.
Genuine global scope at IC level.
Your work reaches internal Operations teams and external delivery partners across 30+ countries, with exposure to the wider DoorDash network.
Measurable impact.
This isn't content that disappears into a wiki — you'll see handling times, error rates, and agent confidence move as a direct result of what you build.
Real autonomy.
You set the roadmap and decide where to start. No one looking over your shoulder.
Career growth in a fast-moving sector.
A dynamic environment at the centre of delivery and e-commerce, with room to grow as the function you're building matures.
Salary package and benefits
, plus discounts on Wolt orders.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We’re looking for Senior Product Manager & Product Sales Lead in Madrid!
This is a rare mandate: full product ownership and commercial ownership and sales leadership of a global card issuing, working capital and embedded finance solution — with P&L accountability and a clear path to scale from Europe into the Middle East, APAC and beyond. You won't just build the roadmap; you'll own the revenue outcome and lead how it's sold into two very different buyer worlds: Treasury & Finance, and Media & Marketing.
If you want a senior PM seat where product strategy and commercial performance are the same job, not two separate ones, this is built for that.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Strategy & Expansion
Own product strategy, roadmap, value proposition and lifecycle
Shape expansion strategy and evaluate build, partner or hybrid models by capability, market and region
Develop card-based embedded finance propositions across spend management, T&E, corporate spend, working capital and financing
Lead international expansion across Europe, Middle East, APAC and other priority markets
P&L & Commercial
Own product P&L, business cases, revenue targets and commercial performance
Define and optimise pricing, revenue streams and product economics
Lead the Product Sales Specialist team and align product revenue execution with Media Sales
Monitor key performance drivers and act to improve revenue and margin
Sales & GTM
Act as senior SME for card issuing and embedded finance in strategic account discussions with Treasury, Finance, Media and Marketing stakeholders
Develop sales toolkits, value propositions, use cases and competitive positioning
Lead GTM coordination across Sales, Marketing, Treasury, Risk, Compliance, Operations, Technology and external partners
Own strategic relationships with issuers, processors and embedded finance partners
What You Need For This Role
Strong experience in card issuing, commercial cards and/or embedded finance.
Product management and commercialisation of payment or financial products with P&L responsibility.
Experience with working capital or financing solutions linked to B2B payments.
Strong knowledge of issuing ecosystems, payment flows, pricing, interchange, FX and corporate payment processes.
International market expansion and complex partner management experience.
Experience in digital media, advertising, adtech or media buying is a strong plus.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 72,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Обязателен опыт работы в области финансовых технологий, желательно в области инвестиций / трейдинге, а также понимание специфики пользовательских сценариев в этих продуктах; Опыт работы над мобильными приложениями в продуктовой команде от 3-х лет, понимание Agile методологий;
Location: Remote - United States
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are looking for a Product Manager to own the Vercel Dashboard, the control plane for every Vercel user, defining how developers and teams interact with Vercel from first login through daily use, across both individual accounts and enterprise organizations. You will lead the shift from what is a project listing page today to a personalized, agent-powered surface that proactively helps users ship and discover value. You will report to the Product Lead and will be located in San Francisco, CA (hybrid).
If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What You Will Do:
Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform
Define how agents operate within the Dashboard, from surfacing errors and suggesting fixes to updating code and config on behalf of users
Shift the Dashboard from a passive "pull" experience to a proactive "push" experience, surfacing insights, notifications, and recommended actions
Define the information architecture and design patterns that product area teams build within, and partner with those teams (Billing, CI/CD, Observability) to keep their experiences consistent and high-quality within the Dashboard shell
Collaborate with Engineering to hold an uncompromising performance bar. The Dashboard must be the fastest, most delightful surface at Vercel
Run experiments and measure onboarding funnel performance, feature adoption, and engagement across user segments
About You:
You've built and shipped developer-facing products
You have experience with control planes, dashboards, or console products at infrastructure, cloud, or developer tools companies
You have strong opinions on information architecture and how to organize complex products so they feel simple
You think about the product from both a human and an agent perspective. You use AI tools in your own workflow and have a point of view on how agents should interact with product surfaces
You have experience running experiments and working with product analytics to drive roadmap decisions
Bonus If You:
Have worked on platform or horizontal product teams where you set patterns that other teams adopt
Have an engineering background or have built software yourself
Have worked on onboarding, activation, or growth loops in a product-led growth context
Have experience with personalization frameworks or systems that adapt to user segments and lifecycle stages
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is entering a new chapter of People work: more AI-native, more strategic, and more focused on building systems that help every Notino do the best work of their career. We're building toward a four-pronged People Consulting model:
- Strategic People Partners who steer orgs as the consultative layer closest to the business.
- Talent Management is the systems and programmatic engine layer — talent programs, systems and resourcing work that support our People Partners & talent density.
- People Relations is the primary arm and escalation point for employee relations.
- People Operations owns the operational layer of the end-to-end employee lifecycle, a layer we're increasingly scaling through agentic services.
We are looking for the right person to join our existing Talent Management arm. This person will help define, operationalize, and continuously improve how we grow talent at Notion. This role sits at the intersection of talent philosophy, people partner strategy and enablement.
This is not a siloed program role. It is an extension of our strategic People Partner & Talent Management org: someone who brings deep talent management craft, strong business judgment, and the operating muscle to turn philosophy into practice across the company.
This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
1. Maintain and operationalize Notion’s talent philosophies
- Codify and evolve our talent philosophies across performance, growth, leadership, career development, internal mobility, early career, and high-performance expectations.
- Translate principles into practical tools, rituals, and operating mechanisms that People Partners and leaders can use.
- Ensure our philosophies stay connected to business needs, company strategy, and the realities of how work is changing.
- Ensure the talent systems we build are durable and make talent expectations clear, consistent, and actionable — without over-programming or adding unnecessary process.
2. Co-build the programmatic layer & talent engine for People Partners
- Help steer and co-build the overall talent enablement engine equipping People Partners to drive higher-quality actions with leaders. If People Partners are consultants, our talent management arm builds the resources to enable talent density.
- Keep our core philosophies aligned with our deployment-ready materials: playbooks, manager guides, conversation frameworks, decision tools, calibration support, and coaching resources.
- Partner closely with strategic People Partner leaders to identify where enablement is needed most and how it should show up in the business. Develop net new, creative strategies aligned with Notion’s values and vision.
- Ensure People Partners are not just consuming talent programs, but actively shaping and deploying them with context and judgment.
3. Enable talent density
- Bring the taste, craft, and pattern recognition to understand what different talent segments need to grow.
- Design self-service strategies & actions that help leaders develop talent
- Power up our mechanisms to better identify, engage, stretch, and retain talent.
- Enable our leadership bench.
4. Lead fluid, high-leverage talent strategy projects
This role will flex into the highest-priority talent questions of the moment. Examples of historical and potential high-impact projects include:
- Early career strategy enablement: helping define the scaffolding, manager expectations, growth model, and experience needed to make Notion a definitive launchpad for early-career talent.
- Total rewards exploration: partnering with Total Rewards, Talent, and People leaders to explore what recognition could look like in a more AI-native, high-performance environment.
- Role architecture for the next generation of work: rethinking how roles, levels, career paths, and talent systems should evolve as AI changes what people can do.
- Internal mobility and talent flow: partnering with People Ops, Recruiting and People partners in creating clearer, higher-touch pathways for high-slope talent to find the right next opportunity inside Notion.
- Leadership expectations: supporting the translation of Notion’s leadership philosophy into practical enablement for managers and leaders.
SKILLS YOU'LL NEED TO BRING:
- Significant experience designing, scaling, and evolving talent management strategies and programs (e.g. performance, talent reviews, succession planning, career architecture, or related initiatives).
- Proven ability to influence senior leaders and drive cross-functional change without formal authority.
- Experience translating ambiguous talent philosophies into scalable tools, frameworks, and operating mechanisms.
- Strong business acumen and organizational judgment, with the ability to connect talent decisions to company outcomes.
- Excitement for reimagining talent management in an AI-native world.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $230,000 - $270,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
The People Team at Notion exists to help build a generational company that enables people to do their best and most meaningful work. This role operates at all altitudes - one minute, you’ll be building a people strategy with a member of our leadership team, and the next, you’ll be coaching an employee. With Notion's scale this year, you'll play a major role in how we shape, mold, and build the future of Notion for years to come.
This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Build deep partnerships with Notion’s leadership team (especially across Engineering, Product, and Design), and serve as a conduit between stakeholders up to C-suite and the People Team.
- Advise on, create, and execute people strategies that drive the business forward.
- Consult with the leadership team on Talent Planning, Org Design, Retention Strategies, and Change Management.
- Apply systems thinking to evolve how we operate — translating patterns and friction into improvements across people programs and operating rhythms.
- Share proactive insights from people data, to uncover hot spots, and ensure Notion is being proactive to retain top talent.
- Support and help shape the 360 performance review process: manager calibrations, facilitate training sessions, compensation planning, and host office hours.
- Coach Managers to lead through change, effectively performance manage and increase employee engagement with ongoing feedback and effective communication.
- Provide targeted performance management support, devise and implement development plans, and enhance managers' training for improved team performance.
SKILLS YOU'LL NEED TO BRING:
- 10+ years of experience, minimum of 3+ years of Engineering and/or Product experience and deep knowledge of various HR functions such as talent management, organizational design, employee relations, and performance management.
- Strong learning velocity and able to ramp quickly on new organizations, leaders, and evolving operating models.
- Demonstrated experience building relationships with senior leaders and cross-functional stakeholders.
- Solutions-oriented with an analytical approach to problem-solving.
- Ability to remain tactful and calm in all situations.
- Highly adaptable and will thrive in a rapidly changing, fast-paced environment.
- Effective written, verbal, and interpersonal communication skills; ability to thrive with async and global teams
- Understanding of state and federal laws concerning labor relations.
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $220,000- $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - US
About the Job:
We’re looking for an Engineering Manager to lead LaunchDarkly’s Cloud Engineering team, the team responsible for the foundational infrastructure our products and engineering teams depend on.
Cloud Engineering owns LaunchDarkly’s AWS accounts and networking, multi-region Kubernetes infrastructure, Terraform and GitOps workflows, CockroachDB operations, disaster-recovery capabilities, and FedRAMP infrastructure posture. The team is small, senior, and recently rebuilt. This is a frontline leadership role for a manager who treats operational health as a top priority, leads calmly through incidents, and creates leverage through software, automation, and reliable paved paths.
In your first year, you’ll lead a marquee infrastructure insourcing program from planning through completion. The program’s cost savings will help fund additional team growth, giving you the opportunity to deliver meaningful business impact while strengthening the infrastructure behind LaunchDarkly’s next stage of scale.
This role combines people leadership, operational ownership, and technical judgment. You do not need to be the most senior individual contributor in the room, but you should be comfortable partnering with experienced engineers, guiding tradeoffs, and creating an environment where the team can do its best work.
Responsibilities:
Lead and develop a senior Cloud Engineering team, providing clear expectations, coaching, feedback, performance management, and career-development support.
Own the operational health of LaunchDarkly’s cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery.
Launch and deliver a multi-quarter infrastructure insourcing program, including sequencing work, managing dependencies, communicating milestones, and ensuring a successful transition.
Guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, datastore operations, and compliance-related infrastructure.
Build leverage through software, automation, and paved paths that help product engineering teams use infrastructure safely and independently.
Support migrations by providing guidance, patterns, and enablement while maintaining clear ownership boundaries with partner teams.
Establish team norms for effective AI-assisted engineering and identify opportunities to reduce operational toil through AI and automation.
Maintain team health and continuity through change, fostering an inclusive, collaborative, and accountable environment.
Partner with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering teams on shared infrastructure priorities and cross-team dependencies.
Communicate roadmaps, operational risks, investment needs, and progress clearly to engineering leadership and cross-functional stakeholders.
Participate in hiring and team planning as the organization grows.
Qualifications:
2+ years of experience managing an infrastructure, platform engineering, or site reliability engineering team at a product company, including people management of an on-call team.
Demonstrated ownership of incident response, on-call health, and service-level objective frameworks for critical production systems.
Experience leading at least one multi-quarter infrastructure migration or insourcing program from planning through completion.
Technical fluency with AWS, Kubernetes, and infrastructure-as-code practices, with the judgment to guide discussions and tradeoffs with senior engineers.
Experience taking over an established team and maintaining engagement, performance, and retention through a leadership transition.
A clear point of view on team norms and practices for AI-assisted engineering.
Strong written and verbal communication skills, with the ability to explain technical and operational priorities to a range of audiences.
A thoughtful, calm, and accountable leadership approach, particularly during incidents and periods of change.
Nice to Haves
Experience with vendor negotiations or cloud cost management.
Experience supporting FedRAMP or other compliance-related infrastructure and operations.
Experience operating large-scale datastores or OLAP systems.
Experience growing a team through funded expansion.
Pay:
Target pay ranges based on Geographic Zones* for Level M2:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 10% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applicants from Canadian
EST time zones only.
Senior Software Engineer - Session Replay
The Opportunity:
The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong.
Session Replay
connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues.
This team works at the intersection of:
frontend observability,
backend data processing and storage at scale,
debugging workflows across products,
privacy and access control,
performance and cost constraints at scale.
Session Replay
is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks.
What You’ll Be Doing:
As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will:
Own end-to-end technical direction for Session Replay,
spanning frontend, backend, and data systems
Drive the evolution of our backend architecture, including:
Designing systems around columnar/analytical data storage for large-scale session data
Defining data models, ingestion pipelines, and query patterns
Lead the design of investigation workflows,
connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud
Make high-leverage architectural decisions
that impact multiple teams and products
Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build
cohesive cross-product experiences
Engage directly with customers
- joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully.
Improve engineering standards, patterns, and operational practices within the team
Mentor engineers and help grow technical leadership within the team
Technologies you'll work with:
Go (backend services and APIs)
Columnar/Analytical data storage (core data storage and querying)
Object storage (S3, GCS, Azure Blob Storage) and MySQL
TypeScript / React (user-facing workflows)
Grafana ecosystem (Mimir, Loki, Tempo, etc.)
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What Makes You a Great Fit:
You are
comfortable working in a remote-first company
; communication is key.
For us, working together means being
collaborative, friendly, kind, and respectful
. We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English.
Ability to reason about data-intensive systems
(ingestion, storage, querying, cost trade-offs)
You are
comfortable owning features in ambiguous problem spaces
. We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial.
You have a good understanding of
a software development process that takes a user-centered approach
. You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value.
You enjoy
working on complex solutions
– Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation.
You use
AI tools as a natural part of your engineering workflow
- whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't.
Bonus Points For:
Experience with columnar/analytical databases
Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.).
Experience building debugging or developer-focused tools.
Familiarity with privacy, security, and access control in data-heavy systems
Experience working on performance-sensitive systems (large datasets, real-time queries, session data)
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
164,490
- CAD
197,389
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the USA
EST time zones only
.
Senior Software Engineer - Session Replay
The Opportunity:
The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong.
Session Replay
connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues.
This team works at the intersection of:
frontend observability,
backend data processing and storage at scale,
debugging workflows across products,
privacy and access control,
performance and cost constraints at scale.
Session Replay
is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks.
What You’ll Be Doing:
As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will:
Own end-to-end technical direction for Session Replay,
spanning frontend, backend, and data systems
Drive the evolution of our backend architecture, including:
Designing systems around columnar/analytical data storage for large-scale session data
Defining data models, ingestion pipelines, and query patterns
Lead the design of investigation workflows,
connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud
Make high-leverage architectural decisions
that impact multiple teams and products
Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build
cohesive cross-product experiences
Engage directly with customers
- joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully.
Improve engineering standards, patterns, and operational practices within the team
Mentor engineers and help grow technical leadership within the team
Technologies you'll work with:
Go (backend services and APIs)
Columnar/Analytical data storage (core data storage and querying)
Object storage (S3, GCS, Azure Blob Storage) and MySQL
TypeScript / React (user-facing workflows)
Grafana ecosystem (Mimir, Loki, Tempo, etc.)
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What Makes You a Great Fit:
You are
comfortable working in a remote-first company
; communication is key.
For us, working together means being
collaborative, friendly, kind, and respectful
. We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English.
Ability to reason about data-intensive systems
(ingestion, storage, querying, cost trade-offs)
You are
comfortable owning features in ambiguous problem spaces
. We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial.
You have a good understanding of
a software development process that takes a user-centered approach
. You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value.
You enjoy
working on complex solutions
– Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation.
You use
AI tools as a natural part of your engineering workflow
- whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't.
Bonus Points For:
Experience with columnar/analytical databases
Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.).
Experience building debugging or developer-focused tools.
Familiarity with privacy, security, and access control in data-heavy systems
Experience working on performance-sensitive systems (large datasets, real-time queries, session data)
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
154,445
- USD
185,334
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: USA - Remote
Workplace: Remote
💫 This job description was written by a person
ABOUT US
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
One of our values is “Build a house you want to live in.” In this metaphor, Close.com http://Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Frontend Engineer - Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com http://Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering.
YOU ARE
- A marketing website engineer. You’ve built beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you.
- Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io http://Customer.io.
- Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com http://Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to partner with Marketing and Growth to move these numbers.
- Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling.
- Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste.
- Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle.
YOU WILL
- Build and continuously improve a world-class marketing website. We want close.com http://close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality.
- Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents.
- Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve.
- Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems.
- Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents.
- Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: Halifax
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within Eastern Canada. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You’ll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It’s a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it.
As an Account Executive you will:
- Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders while also bringing a strong network of key decision-maker and influencer contacts to drive strategic partnerships and win sales opportunities
- Work closely with customers and prospects as a consultative, trusted advisor who deeply understands their challenges and goals, their technology ecosystem, and will tailor solutions to drive measurable impact for their businesses
- Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region
- Collaborate with product and engineering teams as well as customer success on strategic motions to deliver solutions to large enterprise customers
- Collaborate with Sales Development Representatives to drive top of funnel activity
- Own the full sales cycle – from initial outreach through proof-of-concept, deal close, and deployment ; this is not a transactional sale that you can walk away from after the contract is signed but rather requires ongoing oversight of the project to ensure success
You may be a good fit if you have:
- 8-12+ years of previous B2B sales experience with Global 2000 and large enterprises negotiating and closing transformational multi-year (2-5 year) SaaS deals in the 7 figure range, and a track record of high performance and exceeding quota
- Previous experience as a technical consultative salesperson, selling complex products, such as developer tools, API products, or AI / NLP solutions, are a plus.
- Previous experience working with customers during the deployment phase of the engagement, aligning on how best to configure and customize the solution that supports success in production and builds trust to set up for expansion and growth
- Previous experience working with channel partners such as cloud hyperscalers and system integrators to drive sales cycles and hit shared revenue goals
- High tolerance for ambiguity - as an early sales hire, you’ll have to be a self-starter, doer and a strategist who is capable of wearing many hats and doing what it takes to figure out a path to success
- Curiosity - you want to go deep on NLP and become an expert on our technology while considering how to fit into a large organization’s technology landscape
- Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences
Additional Requirements:
- Deep understanding of the enterprise landscape, including key trends, challenges, and opportunities
- Ability to articulate the value of AI and NLP solutions in the context of Fortune 2000 operations.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Boston, MA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
(Onsite in Boston)
We’re looking to bring on an experienced frontend engineer to develop and enhance new features on LangSmith, our enterprise platform product for LLM application observability, testing, and debugging.
WHAT YOU WILL DO
- Develop new user-facing features using React & Typescript
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high-quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Collaborate with fullstack and backend developers and UX/UI designers, to enhance usability
WHAT YOU WILL BRING
- Extensive front-end engineering experience with strong proficiency in React, JavaScript and TypeScript
- Hands-on experience with front-end development tools like Babel, Vite, Webpack, NPM, and Yarn
- Familiarity with REST APIs and experience working closely with fullstack and backend engineers
- Knowledge of modern authorization mechanisms, such as JWTs
- A passion for user experience, design and building clean, engaging, and intuitive interfaces
- Strong written and oral communication skills, with the ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders
- The DNA to thrive in a start-up, fast-paced environment. Views unstructured environments as an opportunity to figure out the most impactful work and help define the future success of the company
- An ownership mind-set. You are self-driven and look for opportunities to make an impact.
- Strong computer science fundamentals, ideally with a degree in computer science or related field
Annual salary range: $170,000-$235,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Replit enables people to build software with AI. The infrastructure underneath that experience must make it straightforward to launch services, isolate workloads, and run reliable systems at scale.
We're hiring a hands-on Engineering Manager to lead Cloud Infrastructure: the shared infrastructure as code (IaC), networking, storage, compute, and service mesh platforms that Replit's product and platform teams depend on. You'll lead and grow an existing engineering team building and operating these foundations, including Kubernetes, shared edge networking, service mesh and workload identity.
This is a platform-building role with production accountability. You should be comfortable going deep on a design or incident while developing a team that does not depend on you for every decision.
WHAT YOU'LL DO
- Own the cloud-platform roadmap. Lead the team's IaC, networking, storage, compute, and service mesh platforms. Translate product, platform, reliability, and security needs into sequenced outcomes, balancing foundational investment, lifecycle work, and delivery commitments against the team's capacity.
- Make infrastructure repeatable and self-service. Build maintained IaC interfaces for services, cells, connectivity, identities, and shared resources. Enable internal customer teams to provision infrastructure without bespoke coordination or dependence on individual experts.
- Operate what the team builds. Own platform availability, upgrades, isolation, recovery, and incident remediation. Maintain clear SLOs, sustainable on-call coverage, and primary and backup owners for critical systems.
- Stay technically engaged. Review designs and production changes, debug difficult failure modes, and use AI coding tools—including Replit—to prototype and automate. Apply rigorous review and verification to AI-generated infrastructure changes.
- Build and grow a high-ownership engineering team. Coach engineers, develop technical leaders, set clear expectations, manage performance, and hire against agreed needs. Delegate meaningful ownership as the team grows.
WHAT YOU'LL BRING
- Demonstrated engineering management. You have led and developed engineers, made prioritization and performance decisions, hired thoughtfully, and delivered through a team—not only acted as its strongest individual contributor.
- Software-oriented infrastructure depth. You have built and operated cloud platforms or distributed systems and can reason across infrastructure code, Kubernetes, networking, service identity, and stateful dependencies.
- Safe-change and production judgment. You have owned consequential migrations and incidents, can explain failure modes and rollback limits, and know when simplifying a system is better than adding another platform.
- Platform-product and engineering judgment. You understand internal customers, create interfaces other teams adopt, and make clear tradeoffs among reliability, developer autonomy, engineering effort, and workload efficiency.
NICE TO HAVE
- Experience with multi-tenant, cellular, regional, or dedicated enterprise infrastructure.
- Familiarity with GCP/GKE, Terraform or similar IaC systems, Cloudflare, Envoy/Istio, SPIFFE/SPIRE, and managed data services.
- Experience with large-fleet rightsizing, infrastructure consolidation, or migrating CI compute without disrupting developer workflows.
- A track record using AI tools to increase engineering output while preserving production safeguards.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Dublin, Ireland
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