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Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the role We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally. What you'll do Team leadership Lead and mentor a team of ~10 People Associates Set goals, monitor performance, and run regular evaluations Ensure the team follows company policies and procedures HR service delivery Oversee handling of HR inquiries from employees across multiple countries Act as the first escalation point for complex issues and ensure timely resolution Knowledge transfer & launches Partner with Tier 2 HR and the business to transition processes into Tier 1 Own process documentation and knowledge transfer milestones Ensure coverage is in place for all country deliverables O perational excellence Improve HR processes and systems for efficiency and accuracy Drive adoption of manager and employee self-service tools Support Workday onboarding and data accuracy Collaborate with Payroll to ensure timely, accurate salary payments Team development & continuous improvement Create development opportunities that grow the team's skills Identify process gaps and implement improvements based on team and employee feedback What we're looking for Based in Hungary, able to work from the Budapest office 3+ days/week Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy Fluent English (written and spoken) Bachelor's degree in HR, Business Administration, or related field Proven people management experience with a focus on team development Background in employee lifecycle processes and HR service delivery Familiarity with HR metrics and ERP systems; Workday experience is a plus Strong communication and stakeholder management skills Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11702 Customer Service & Operations Coordinator Virtual Assistant Independent Contractor – CPT-11702 Customer Service & Operations Coordinator Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A California-based motorsports organization operating track-day events, racing programs, driver coaching, and private driving experiences is seeking a full-time Business Support VA to manage customer communication, event registration administration, booking follow-up, and operational coordination. The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service. The ideal candidate will bring excellent written English, strong customer-service judgment, accurate administrative skills, and the ability to work from established policies and SOPs. The company will provide training on its specialized booking systems, event procedures, and internal workflows. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Customer Communication & Service Desk Monitor and respond to customer inquiries across Gmail, website forms, MotorsportReg, Shopify Inbox, Instagram messages, and the office phone Provide accurate responses using current event information and approved policies Review customer history and registration details before responding Maintain prompt communication during working hours and meet established response-time expectations Handle routine customer concerns professionally and offer approved alternatives Document conversations, outstanding questions, and required follow-ups Event Registration & Booking Administration Assist with MotorsportReg registration updates, waitlists, transfers, run-group requests, and track credits Process routine registration changes according to approved procedures Track outstanding payments, deposits, agreements, and booking documentation Follow up with customers regarding incomplete registration or event requirements Maintain accurate customer records and escalate exceptions requiring management approval Event & Operations Coordination Collect and organize special requests and important customer information before each event Coordinate administrative information with event managers, instructors, and operations staff Maintain garage assignments, equipment records, and other event-related tracking information Prepare and distribute approved event logistics emails and supporting documents Assist with vendor correspondence, purchasing follow-ups, and routine racing logistics administration Ensure important information reaches the appropriate internal team members before event dates Internal Coordination & Administrative Support Identify the appropriate contact for customer questions, operational requests, and exceptions Prepare concise summaries of issues requiring management approval Escalate pricing exceptions, unapproved refunds, contracts, insurance questions, and significant disputes Assist with basic QuickBooks invoicing using approved procedures Maintain organized records of completed tasks, pending approvals, and customer outcomes Provide routine updates on open customer issues and operational priorities Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service or operations administration experience required Excellent written English and strong proofreading skills required Professional spoken English and confidence handling phone calls required Strong judgment, attention to detail, and administrative accuracy required Experience managing shared inboxes and online customer records required Event coordination, hospitality, logistics, or booking administration strongly preferred Experience handling customer complaints and applying written policies strongly preferred MotorsportReg, Shopify, or QuickBooks familiarity preferred Motorsport or premium customer-service experience is a plus Ability to accommodate scheduled weekend coverage during event periods required IDEAL CANDIDATE PROFILE Exceptional written communicator with a friendly, professional style Patient and composed when communicating with dissatisfied customers Highly organized and accurate with policies, dates, and financial information Proactive about follow-up and resolving routine administrative issues Comfortable managing multiple communication channels Resourceful and capable of identifying when management approval is needed Able to learn specialized event software and internal systems quickly Interested in a long-term role supporting a growing organization APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace / Gmail / Google Sheets MotorsportReg – Client Training Provided Shopify / Shopify Inbox – Client Training Provided QuickBooks – Basic Invoice Administration Microsoft Office Internal Operations & Registration Tools – Training Provided Team Messaging & Business Phone Platforms Work Schedule Contracted Hours per Week: 40 Hours ( Additional Scheduled Hours May Be Required During Event Periods ) Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events Daily Working Time: 9:00 AM–5:00 PM PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week ( Additional Scheduled Hours May Be Required During Event Periods ) Daily Working Time: 9:00 AM–5:00 PM PST Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Mexico City, Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Supervisor, Billing Operations. About the job We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution. You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India. Responsibilities In this role, you’ll: Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation. Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs. Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers. Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting. Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy. Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews. Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations. Onboard, train, and mentor team members to maintain high operational standards across the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years experience in a billing operations role Experience with Salesforce Experience with supporting team members from a supervisory standpoint Excellent communication skills for internal and external stakeholders Proficiency in Excel Strong attention to detail Ability to prioritize and multitask throughout high volume order processing Ability to identify, analyze, and resolve issues independently Collaborative working style and experience working cross-functionally Ability to support flexible timezone meetings periodically Excellent written, and verbal communication skills in English Desired: Experience working in the SaaS/technology industry Experience working with an international team Knowledge of and experience with SOX controls Experience with Zuora Location This role will be remote, and based in Mexico City, Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: We're looking for an experienced recruiter to join our Business Recruiting team and support hiring across Notion's Foundation (G&A) organization, including People, Legal, and Finance. You'll be a trusted partner to hiring managers and leaders, owning searches end-to-end, developing creative strategies to find hard-to-reach talent, and helping teams make thoughtful hiring decisions. We're looking for someone who loves the craft of recruiting, thrives on solving complex hiring challenges, and brings a strong sense of ownership, curiosity, and resourcefulness to everything they do. You'll have the opportunity to make a meaningful impact while helping us raise the bar for how we hire at Notion.   This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Own full-cycle recruiting across People, Legal, and Finance, independently driving searches from intake and sourcing through assessment, offer, and close. - Build trusted hiring partnerships, developing a deep understanding of business needs, proactively communicating progress, and bringing solutions to hiring challenges. - Develop creative sourcing and talent strategies for specialized roles, using market research, talent mapping, and targeted outreach to engage exceptional candidates. - Deliver an exceptional candidate experience, building meaningful relationships and thoughtfully engaging candidates throughout the hiring journey. - Embrace new ways of working, thoughtfully leveraging AI and modern recruiting tools to improve efficiency, quality, and outcomes. SKILLS YOU'LL NEED TO BRING: - 5+ years of full-cycle recruiting experience supporting specialized or niche roles in fast-paced, high-growth environments. - Proven ability to independently source, assess, and close exceptional talent, including hard-to-find candidates. - Strong hiring manager partnership skills, with the confidence to advise, navigate tough conversations, and influence hiring decisions. - A proactive, solutions-oriented approach, using data, market insights, and sound judgment to overcome challenges and drive searches forward. - Excellent communication, organization, and attention to detail, with the ability to prioritize, navigate ambiguity, and deliver an inclusive, high-touch experience. - A collaborative, team-first mindset—we're all gardeners here—with curiosity and a willingness to experiment with AI and emerging tools to improve how we work. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $170,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: London, United Kingdom Workplace: remote NovaKid is online-school for children 4 -12 years old, in which children remotely learn English language with natives from the US and the UK. Our customers come from more than 50 countries all over the world. We have 100K+ students and 4K+ teachers. Our international team is proud of 450+ developers / support managers and marketing gurus. Help turn lesson content into learning that works. We are looking for a Learning Content Editor who can recognise what makes a lesson clear, engaging and effective, whether it was created by a person, AI or a combination of both. You will review lesson drafts and completed lessons, looking beyond correct language to the overall quality of the learning experience. You will work closely with content creators, project managers and proofreaders to make sure lessons achieve their intended outcomes. What you will do Check that activities teach, practise and assess the intended learning outcomes. Assess logical flow, scaffolding, pacing and suitability for learners’  ages and levels. Spot opportunities to make lessons more engaging and give learners more meaningful practice. Review slides, instructions, teacher notes and interactions for clarity and intuitive use. Identify English that sounds unnatural, awkward or overly formulaic, even when it is grammatically correct. Provide specific suggested changes, explain why they matter and check the creator’s revisions. Use AI and automation thoughtfully to support efficient, consistent editorial review. You will recommend improvements, including sample wording or alternative activities where useful; creators implement all changes. The role focuses on educational editorial review, with detailed proofreading handled by proofreaders. What you will bring Experience reviewing or developing educational content and a strong understanding of how learners build skills. Native-level English, with an excellent ear for natural phrasing, dialogue and age-appropriate language. The ability to explain editorial decisions clearly and give constructive, practical feedback. A collaborative approach, sound judgement and reliable organisation. An open, critical approach to AI and an interest in useful automation. Experience with English language learning materials and interactive digital lessons would be an advantage. Qualifications and experience A relevant bachelor’s degree, such as Education, English or Linguistics. At least three years’ experience editing or developing educational content. Native-level English and a sound understanding of what makes lessons effective and engaging. Clear, constructive communication and confidence using AI tools. Experience with English language learning materials would be an advantage. We Offer Fully remote work A chance to shape the future of AI-driven education A dynamic team that loves building innovative products

Location: Göppingen, Germany; Stuttgart, Germany Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are seeking a highly skilled and technically grounded Product Owner (all genders) to join our TeamViewer Client unit. You will take ownership of the product development for Linux and, in a next step, macOS, driving the product direction and priorities for our Remote Connectivity Product Line (TeamViewer Remote and Tensor) on those platforms." Act as a Product Owner (all genders) within an agile Scrum team, closely collaborating within the Product Management and Development teams to lead product initiatives from planning to release and enablement of field teams Lead the agile product development process, collaborate with various departments including Software Development, UX, Marketing, and Sales to ensure the successful launch of new features Serve as a bridge between customers and the development team, converting customer needs and pain-points into clear product requirements Plan and track support for new Linux distribution and macOS versions along their release cycles, including organizing beta testing and timely deprecation of outdated versions Ensure a shared understanding of product goals and platform-specific constraints with the development team, translating Linux and macOS specifics into well-defined user stories with clear acceptance criteria per platform Coordinate Linux- and macOS-specific development requirements with the development team to ensure platform compatibility Requirements A university degree in a technology or business-related field or comparable qualification Proven expertise in software development environments with a strong emphasis on desktop technologies, and a solid understanding of operating system specifics, including familiarity with Linux and macOS concepts such as distributions, package management, display servers, system permissions and security models Ability to translate complex technical requirements into clear product features and user stories. Hands-on mentality and curiosity for operating systems, including willingness to install, test and explore builds on different Linux distributions and macOS versions yourself Very good communication skills are essential, including the ability to discuss platform-specific technical requirements clearly with the development team and align stakeholders Fluency in English required; additional languages are a plus What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a professor in a quantitative discipline, a technical founder or a staff-level engineer and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required. What to expect A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers Access to Claude models and GPU compute Connection to the broader AI safety and security research community Interview process The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check. Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027. You may be a good fit if you Are motivated by making sure AI is safe and beneficial for society as a whole Are excited to transition into working on empirical AI research full-time Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer) Thrive in fast-paced, collaborative environments Can implement ideas quickly and communicate clearly Strong candidates may also Have experience authoring research papers in machine learning, NLP, or AI safety Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases Mentors and research areas Potential Anthropic mentors include: Sara Price : leads the Alignment Training team; background in data science Ethan Perez : leads the Alignment Science team; background in machine learning Evan Hubinger : leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI) Samuel Marks : leads the Scalable Oversight team; background in mathematics Elana Simon : researches the interpretability of language models and biological models; background in biomedical informatics Belinda Li : researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT) Jack Lindsey : leads the Model Psychology team; background in theoretical neuroscience Nicholas Carlini : researches adversarial machine learning and AI security; previously at DeepMind and Google Brain Jascha Sohl-Dickstein : works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include: AI safety & alignment Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains. Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios. Model Organisms: Creating model organisms of misalignment to improve our empirical understanding of how alignment failures might arise. Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures. Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment. AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations. AI security & frontier red-teaming Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography. ML systems & reinforcement learning Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines. For a fuller picture of the questions we care about, see our Recommendations for Technical AI Safety Research Directions and recent publications from our Alignment , Interpretability and Frontier Red teams. Logistics Duration: Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception. Location: This application is for a remote UK position, with the option to work from our London office. However, we prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire. Commitment: Full-time role for the duration of the residency. Compensation: £265,000 to £375,000/year pro-rated for the duration of the residency + benefits Visa sponsorship: We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire. Applicants may also be considered for the Anthropic Fellows Program . The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £265,000 — £375,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Anthropic Residency is our paid, fixed-term research program, with placements lasting between six weeks and six months. We are looking for people who have led ambitious work in a variety of technical fields and want to transition to full-time work focused on making sure AI systems are safe and beneficial for all of humanity. If you are a professor in a quantitative discipline, a technical founder or a staff-level engineer and want to transition to work on transformative AI, we want to hear from you. Background in machine learning is not required. What to expect A concrete, scoped project matched to your background, with direct mentorship from Anthropic researchers Access to Claude models and GPU compute Connection to the broader AI safety and security research community Interview process The interview process will include an initial application, recruiter screen, technical assessment, research discussion and a reference check. Applications for this round close on November 22, 2026 (11:59 PM PT). We expect to make offers in January 2027. You may be a good fit if you Are motivated by making sure AI is safe and beneficial for society as a whole Are excited to transition into working on empirical AI research full-time Have led ambitious work in a variety of technical fields (professor in a quantitative discipline, a technical founder or a staff-level engineer) Thrive in fast-paced, collaborative environments Can implement ideas quickly and communicate clearly Strong candidates may also Have experience authoring research papers in machine learning, NLP, or AI safety Have experience with LLMs, reinforcement learning or Kubernetes clusters and complex shared codebases Mentors and research areas Potential Anthropic mentors include: Sara Price : leads the Alignment Training team; background in data science Ethan Perez : leads the Alignment Science team; background in machine learning Evan Hubinger : leads the Alignment Stress-Testing team; formerly at The Machine Intelligence Research Institute (MIRI) Samuel Marks : leads the Scalable Oversight team; background in mathematics Elana Simon : researches the interpretability of language models and biological models; background in biomedical informatics Belinda Li : researches how language models represent the world, users, and themselves; background in natural language processing (PhD, MIT) Jack Lindsey : leads the Model Psychology team; background in theoretical neuroscience Nicholas Carlini : researches adversarial machine learning and AI security; previously at DeepMind and Google Brain Jascha Sohl-Dickstein : works at the intersection of safety and pretraining; background in physics and neuroscience, formerly Principal Scientist at Google Brain Residents will work on empirical research questions in collaboration with Anthropic's research teams. Areas we are particularly interested in include: AI safety & alignment Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains. Adversarial Robustness and AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios. Model Organisms: Creating model organisms of misalignment to improve our empirical understanding of how alignment failures might arise. Model Internals and Interpretability: Advancing our understanding of the internal workings of large language models to enable more targeted interventions and safety measures. Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment. AI Welfare: Improving our understanding of potential AI welfare and developing related evaluations and mitigations. AI security & frontier red-teaming Stress-testing frontier models to understand the full extent of their current capabilities in fields such as cybersecurity, robotics or cryptography. ML systems & reinforcement learning Improving how frontier models are trained and building the infrastructure behind that research, from model architecture, optimizers and training data to accelerator simulators, hardware backends and RL environment pipelines. For a fuller picture of the questions we care about, see our Recommendations for Technical AI Safety Research Directions and recent publications from our Alignment , Interpretability and Frontier Red teams. Logistics Duration: Placements are six weeks, three months or six months, depending on team fit and candidate preferences. Other lengths between three and six months are possible by exception. Location: We prefer that Residents work from our San Francisco office, where most of our research staff is based, but remote participation is possible, especially for shorter placements. Most full-time research roles at Anthropic require relocation to San Francisco. Remote participants need to be based in a country where Anthropic can hire. Commitment: Full-time role for the duration of the residency. Compensation: $350,000 to $500,000/year pro-rated for the duration of the residency + benefits Visa sponsorship: We sponsor visas for placements of three months or longer. For six-week placements we encourage remote participation from a country where Anthropic can hire. Applicants may also be considered for the Anthropic Fellows Program . The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $500,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As an Apparel & Accessories Inventory Planner, you will own inventory levels and buy plans for assigned categories and SKUs to support business objectives and achieve financial targets. Reporting to the Senior Inventory Planning Manager, you will manage day-to-day inventory planning and purchasing activities while supporting broader departmental planning initiatives. You will collaborate closely with fellow Inventory Planners, Product Marketing, Go-to-Market (GTM), FP&A, and Operations teams to ensure optimal inventory levels for new product launches, seasonal assortments, and ongoing business needs. The ideal candidate has 3+ years of experience in inventory planning and analysis. RESPONSIBILITIES: - Partner with D2C Product Marketing Managers to align inventory plans with product launches, seasonal color stories, and assortment strategies. Develop SKU-level inventory plans across D2C channels and markets to support business needs and product availability. - Own inventory health and replenishment planning for assigned categories and SKUs. Monitor inventory levels, analyze selling trends, and proactively identify risks and opportunities, including potential stockouts, excess inventory, and slow-moving products. Recommend actions to optimize inventory productivity and availability. - Translate demand forecasts, sales trends, and product insights into SKU-level buy quantities. Execute purchase orders and adjust purchasing recommendations based on evolving demand, inventory availability, and business priorities. - Maintain accurate inventory and on-order positions to support the Open-to-Buy (OTB) process. Provide bottom-up analysis of inventory needs, upcoming purchases, and potential risks to inform category-level inventory and financial plans. - Partner with Supply Chain to align inventory requirements with production lead times, minimum order quantities (MOQs), supplier capacity, and shipping timelines. Proactively identify and communicate potential supply constraints. - Support inventory allocation and distribution across D2C channels and markets, ensuring the right products are available in the right locations at the right time while balancing customer demand and inventory efficiency. QUALIFICATIONS: - 3+ years of experience in inventory management, demand planning, merchandise planning or allocation planning within a consumer goods or innovation-driven industry - Advanced Excel skills and a strong understanding of retail math required. - Experience with ERP systems (e.g., NetSuite) and demand and inventory planning platforms (e.g., o9, Anaplan, Blue Yonder, or similar tools) is a plus. - Experience with AI tools or analytics platforms is a plus, especially for forecasting or demand modeling. - Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into strategic decisions. - Excellent communication and interpersonal skills; comfortable collaborating with cross-functional teams across operations, supply chain, and marketing. - Proven ability to thrive in fast-paced, high-growth environments with competing priorities and tight deadlines. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $80,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: United States Remote Workplace: Remote ABOUT THE TEAM Mural helps teams think, decide, and follow through together. AI made producing content cheap. It did not make agreement, commitment, or follow-through any easier. The AI Workflows team builds the AI and agentic experiences inside Mural that help teams reach decisions and keep them. YOUR MISSION You will own the outcomes for new AI experiences from first idea to proven value. You will partner with the Engineering Manager and the Agentic Design Director for AI Workflows as counterparts, and together you will own the strategy. You will work with a wider team of engineers, ML engineers, designers, and product managers, moving from hypothesis to working prototype to evidence in weeks, not quarters. You will build prototypes yourself and decide what ships, what changes, and what we stop, based on what users do and what the evals tell us. WHAT YOU'LL DO - Set strategy for AI Workflows together with your engineering and design counterparts, own the outcomes and the evidence behind what we build, and engage deeply in the end-to-end user experience - Find the team workflows where AI adds clear value, at the intersection of collaboration, alignment, and decision making. - Build working prototypes with modern AI tools (Claude, Cursor, Codex, or similar) to test ideas with users before committing further investment. - Turn each release into a hypothesis with pass/fail criteria, and make the call on whether to iterate, scale, or kill it. - Define product-quality evals with engineering that measure usefulness, trust, and reliability, and own the call on whether an experience meets the bar to ship. - Decide with engineering and ML when to use frontier models, when to route across models, when to bring in a new model, and when a model of our own is worth building. - Understand the cost to serve each workflow, and work with growth and finance on how usage is metered and what the unit of value is. - Set up the data loops that improve quality, including what we collect, how we label it, and how it feeds evals and model work. - Design agentic experiences that work in real multiplayer sessions, where people need to understand, steer, and correct what the agent does. - Talk with users every week and bring what you learn back into the work. - Work with design, engineering, marketing, sales, legal, and security teams to align on shipping decisions. - Share what you learn across the product organization so other teams can adopt the practices that work. WHAT YOU'LL BRING - 7+ years in product management, including shipping at least one AI product from concept to real users. - Recent hands-on experience building agentic or LLM-based products, including what went wrong and what you changed. - Technical fluency to design and read evals, and to work as a peer with engineers and ML engineers on context management, latency, reliability, and failure modes. - Sound judgment on model decisions: comparing models, routing across them, adopting new ones, and deciding when fine-tuning or a custom model is worth it. - Understanding of AI unit economics, including cost to serve, usage-based metering, and how model choices change margin. - A record of launching, rebuilding, changing direction, and killing ideas based on evidence - Comfort making high-stakes decisions with incomplete information, and being candid about the tradeoffs. - Experience owning outcomes while partnering with expert engineering and design leaders as true counterparts. - Experience creating structure where no playbook exists. - Experience with collaboration or productivity software. - Experience with forward-deployed or customer-embedded product work. - Experience with agent interoperability, including MCP. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Remote (US) About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain. Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role Ondo's user research team is small but mighty, and works horizontally across the whole product suite, not inside a single pod. We're hiring a senior quantitative user researcher to build and lead quantitative research across the portfolio. You'll set your own UXR strategy with minimal guidance, take on the hardest decision-shaping questions whichever team they come from, and answer them with evidence that holds up at scale. What You'll Do Own the research intake and quant roadmap. Field research questions from product, design, GTM and leadership. Turn vague asks into answerable questions, decide which need quantitative evidence (and which don't), and prioritize where evidence most reduces risk on our biggest bets. Answer the big questions before launch. Use MaxDiff and conjoint to show which features, benefits and messages actually drive decisions. Design pre-launch experiments (stimulus tests, matched cohorts, vignettes, threshold studies) with decision rules set before fielding, and pretest instruments with cognitive interviews. Build measurement and segments that last. Adapt or develop validated scales for trust, perceived security and comprehension, track them across products and markets, and turn our user profiles into statistically validated, sized segments. Get data you can trust, and connect it to behavior. Design sampling, translation and fraud controls for a global, crypto-native audience, and partner with data science to link survey data with product data. Evaluate AI-assisted experiences. Design human evaluation for AI-assisted finance features: rubrics, rater reliability, and whether user trust matches how reliable the system actually is. Be leadership's partner for evidence. Present findings as recommendations with effect sizes, confidence and what would change the call. Give quick, right-sized answers to ad-hoc leadership questions, whether that's existing data, a fast pulse survey or a full study. Set the standards that let PMs and designers run sound lightweight surveys or data-driven validation themselves. Requirements 7+ years of UX or applied research experience, including at least 5 years leading quantitative studies end to end, from study design through recommendation. Experience leading quantitative research studies for financial products (e.g., brokerage, trading, banking, payments, wealth or lending). A self-starter who operates with minimal guidance: you scope ambiguous problems, set your own priorities, and drive studies to a decision. Deep survey science expertise: sampling and weighting, instrument design, bias control, data-quality screening, and programming in Qualtrics or similar. Hands-on experience designing and analyzing MaxDiff and/or conjoint studies. Strong applied statistics: regression, power analysis, and experimental and quasi-experimental design. Fluency in R or Python for analysis and visualization. You have an existing AI-assisted research setup, from drafting survey instruments to writing and reviewing analysis code, and you proofread/validate every output with rigor. A track record of quantitative work that changed a product or business decision, and the ability to explain uncertainty clearly to executives and non-researchers. Nice to Have Experience with crypto, onchain or tokenized-asset products. A master’s or PhD in a quantitative field such as statistics, survey methodology, behavioral economics, or marketing science. Depth in advanced methods, such as hierarchical Bayes and simulators, psychometric scale development, segmentation, pricing research, or SQL and multilevel modeling. Experience evaluating AI or LLM-powered products, such as human evaluation design, rubrics or rater reliability. Research across markets in LATAM, APAC or EMEA, including translating survey instruments. Responsible AI-native research workflows, such as using LLM tools to speed up instrument design, coding of open-ended responses or analysis. What we offer Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation. Full benefits (medical, vision, and dental) and flexible vacation policy (PTO). Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices. A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap. Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.

Location: Remote - USA Workplace: Remote SOLUTIONS ARCHITECT Our Solutions Architecture team connects business priorities with practical technical solutions, helping customers understand how Chainalysis can support their most important objectives. In this role, you will provide technical leadership throughout the customer journey. You will turn complex requirements into clear recommendations, help customers envision how our products fit into their operating environment, and guide them toward measurable business outcomes. As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value. In this role, you'll: - Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering. - Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion. - Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria. - Translate business and operational needs into clear technical requirements, solution designs, and implementation paths. - Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment. - Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities. - Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows. - Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework. - Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work. - Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns. - Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations. - Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases. - Identify creative, responsible approaches to difficult customer problems, while balancing speed, scalability, security, maintainability, and measurable impact. - Build trust through sound technical judgment, clear communication, reliable execution, and a strong understanding of the customer's business. - Assemble the technical evidence base, including outcome data, consumption metrics, adoption analysis, and expansion signals, that supports quarterly impact reporting and renewal conversations. - Build customer capability and self-sufficiency rather than creating ongoing dependence on the Solutions Architecture team. - Own the feedback loop between customers and Product/Engineering, translating field insights and feature requirements into product improvements and bringing those improvements back to customers. - Act as a trusted advisor to customers, meeting them at their current level of crypto-maturity and partnering with them to advance their understanding, processes, and outcomes. - Represent Chainalysis at customer meetings, industry events, and conferences. - Contribute to the wider Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and better ways of working. We're looking for candidates who have: - Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management. - Experience making complex technical or operational concepts understandable to different audiences. - Strong storytelling, presentation, and written communication skills, with the ability to engage both technical teams and executive stakeholders. - A creative, structured, and investigative approach to solving challenging customer problems. - Comfort working with technical tools and learning new technologies quickly. Experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable. - The curiosity and initiative to develop technical depth over time; you do not need to arrive with a complete technical stack, but you should enjoy investigating how things work and building the skills to solve new problems. - The ability to operate effectively when requirements are ambiguous, information is incomplete, or the best path forward has not yet been defined. - A collaborative, generous approach to working with others, including a willingness to share knowledge, seek input, and improve team practices. - A demonstrated focus on measurable customer outcomes, not simply technical activity or product usage. - An interest in blockchain and a desire to keep building your understanding of the technology, the market, and the customers we serve. Total Compensation: • Base Salary Range: $160,000-$185,000 • Offers Commission: 75/25 OTE • Offers Equity AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Stockholm, Sweden Workplace: remote We are seeking an experienced and operationally minded Corporate Offsites & Travel Manager to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC). You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint. Responsibilities External & VIP Event Travel Support Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team. Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees. Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions. 2. Regional Offsites & Corporate Dinners Own end-to-end planning, venue sourcing, and logistics for regional department offsites. Curate high-touch private dining experiences and executive venues for corporate dinners. Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency. Manage vendor contracts, catering, room blocks, and ground transport for all gatherings. 3. Corporate Travel & TMC Agency Governance Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC). Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance. Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration. Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations. 4. Administrative & Stakeholder Management Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders. Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences. 5. Team Leadership & People Management Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff. Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests. Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod. Qualifications & Experience Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations. Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members. Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics. Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences. Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings. Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors. Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously. Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations. Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members. Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics. Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences. Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings. Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors. Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously. EU timezones

Location: Como, Italy; Milano, Italy Workplace: remote We are seeking an experienced and operationally minded Corporate Offsites & Travel Manager to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC). You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint. Responsibilities External & VIP Event Travel Support Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team. Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees. Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions. 2. Regional Offsites & Corporate Dinners Own end-to-end planning, venue sourcing, and logistics for regional department offsites. Curate high-touch private dining experiences and executive venues for corporate dinners. Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency. Manage vendor contracts, catering, room blocks, and ground transport for all gatherings. 3. Corporate Travel & TMC Agency Governance Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC). Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance. Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration. Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations. 4. Administrative & Stakeholder Management Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders. Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences. 5. Team Leadership & People Management Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff. Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests. Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod. Qualifications & Experience Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations. Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members. Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics. Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences. Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings. Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors. Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously. Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations. Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members. Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics. Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences. Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings. Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors. Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously. EU timezones

Location: United States Are you a sports performance professional considering a career change? Are you motivated by performance, accountability, and the challenge of building something within a defined territory? If you have a sports performance background — Sports Science, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career. About VALD VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Business Development Manager Role This is a FIELD SALES role with defined territory ownership. While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory. Location & Residency Requirements Applicants must live within 60 minutes of a major airport in the posted states associated with this role and able to travel around 3–4-hour radius of where they live. Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date. Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory No relocation reimbursement is offered . About the VALD Business Development Team The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD. With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business. Is this you? Travel & Field Expectations Approximately 50% travel, primarily regional. Frequent day travel by car, with regular overnight stays depending on territory. Limited air travel may be required based on geography (all work-related travel is reimbursed) Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up. Reliable personal vehicle required (all work-related mileage is reimbursed). Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews. Qualifications & Experience Background in sports performance (ATC, S&C, Exercise Science, or similar) New graduates welcome; preferred candidates have 2+ years of field experience Strong communication skills across in-person, virtual, and written formats Comfort with cold prospecting (drop-ins, calls, emails) Confidence engaging with professionals at all levels (students to executives) Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools Prior field sales experience is considered only if aligned with clinical background and having sold within subscription-based sales models Who Succeeds in This Role The strongest BDMs at VALD share two defining traits: Lifelong learners — curious, coachable, and driven to improve their craft. GRIT — able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success. This role is well suited for: Health professionals seeking a career change into sales Early-career BDMs Mid-career sales professionals with relevant clinical and industry background Key Responsibilities Own and manage a defined sales territory, focusing on high schools Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities Conduct in-person and virtual product demonstrations & oversee client trials Work full-cycle sales opportunities in partnership with Contracts and Client Success Achieve monthly and quarterly quota targets based on quantity of systems sold Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus) Represent VALD professionally at conferences, events, and industry meetings Compensation & Benefits Commission and on-target bonus structure Home office setup or co-working allowance offered Full VALD equipment demo kit, iPad, and a work computer Monthly expense reimbursement Monthly fitness and wellness allowance Medical, vision, dental insurance, and 401(k) It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement. We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: Barcelona, Spain; Madrid, Spain Workplace: remote We are seeking an experienced and operationally minded Corporate Offsites & Travel Manager to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC). You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint. Responsibilities External & VIP Event Travel Support Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team. Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees. Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions. 2. Regional Offsites & Corporate Dinners Own end-to-end planning, venue sourcing, and logistics for regional department offsites. Curate high-touch private dining experiences and executive venues for corporate dinners. Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency. Manage vendor contracts, catering, room blocks, and ground transport for all gatherings. 3. Corporate Travel & TMC Agency Governance Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC). Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance. Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration. Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations. 4. Administrative & Stakeholder Management Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders. Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences. 5. Team Leadership & People Management Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff. Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests. Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod. Qualifications & Experience Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations. Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members. Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics. Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences. Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings. Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors. Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously. Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations. Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members. Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics. Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences. Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings. Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors. Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously. EU timezones

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion's mission is to make toolmaking ubiquitous—from wikis and documents to notes, tasks, and databases. Strong product intuition and user focus have driven adoption across organizations of all sizes. Millions of users now rely on Notion's building blocks to get work done. As Notion scales, there's a unique opportunity to build the data foundations that help our product and company reach their full potential. You'll design and build reliable, trusted datasets that accelerate decision-making across product and business functions, directly impacting our roadmap and growth. This role is based in our San Francisco Headquarters. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Define ETL processes and infrastructure to make data readily available across the company - Build core datasets as single sources of truth for product and business teams (product, marketing, sales, finance, customer experience, data science, operations, IT, engineering) - Partner with data scientists and stakeholders to understand their needs and design, build, and monitor pipelines that scale with our growing data - Implement automated workflows that reduce operational costs, define SLAs for timely data delivery, and democratize data through self-serve dashboards, discovery tools, and AI-enabled exploration SKILLS YOU'LL NEED TO BRING: - Self-starter who gathers high-impact needs from business partners, designs technical solutions, and communicates clearly about deliverables, timelines, and tradeoffs - 5+ years of experience as a data engineer building core datasets and supporting business functions, with a passion for analytics, data modeling, and solving complex problems - Strong understanding of scalable cloud data solutions (AWS, GCP, Azure) across multiple data stores (Snowflake, Redshift, Hive, SQL/NoSQL, columnar formats) and methodologies (dimensional modeling, data marts, schemas) - SQL expert, proficient with aggregation, window functions, UDFs, self-joins, and optimization techniques for writing correct, high-performance queries - Highly comfortable with object-oriented programming (Python, Java, Scala) - Expert at using AI and agent-based tools to accelerate data development for yourself and others, including defining guardrails, workflows, and context for safe, production-scale data work NICE TO HAVES: - Experience at a fast-scaling or SaaS company, with enthusiasm to contribute in such an environment (current Notion users especially welcome) - Hands-on experience designing and building highly scalable, reliable data pipelines using BigData stack tools (e.g., Airflow, DBT, Spark, Hive, Parquet/ORC, Protobuf/Thrift) Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $179,000 - $200,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Lisbon Workplace: onsite About Spin.AI Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications. SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more here . Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations. This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base. This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams. What You Will Do: Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs. Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment. Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts. Guide new customers through onboarding, setup, and best-practice configuration. Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution. Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues. Write and maintain knowledge base articles, FAQs, and internal tech notes. Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering. Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations. Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support. What You Bring: 4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish. Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams). Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention. Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically. Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences. Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome. Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting. Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support. Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal. Nice to Have: Experience with Salesforce, Slack, or Jira. Background in cybersecurity, data protection, backup/recovery, or DLP. Certifications such as Google Workspace Administrator or Microsoft 365 Administrator. Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman). Experience with Jira Service Management, Planhat, or similar support and CS tools. Additional European languages (e.g., German, French, Spanish, Italian). Experience supporting MSPs or channel partners Room to Grow: We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into: Customer Success Manager (CSM): own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions. Solutions Engineer (SE): partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs. Your deep product knowledge and customer experience from support give you a strong foundation for either path. Benefits: A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills. Competitive base salary + bonuses. Office in Lisbon, Portugal, with remote work on weekends. Medical insurance. Clear career growth paths into Customer Success or Solutions Engineering. Conferences, training, certifications, and other professional development opportunities. Team-building events. Employee Wellness Program Unlimited PTO Why Spin.AI? Inc. 5000 list for 2026! 🚀 Overall Ranking: #3,309 Industry Ranking: #107 Metro Ranking: #114 State Ranking: #463 Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Growth opportunities and performance-based rewards.