Location: Pune
Workplace: onsite
About Spin.AI
Spin.AI is a global SaaS security company based in Palo Alto, CA, protecting enterprises from SaaS ransomware, Shadow IT, non-compliance, data loss, and data leak disasters in the cloud.
SpinOne is an all-in-one SaaS data protection platform built for mission-critical applications such as Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian. We deliver the most innovative last line of cyber defense, along with SaaS data management and protection, for more than 2,000 organizations worldwide. Learn more at https://spin.ai/
About the Role
Spin.AI is looking for a Customer Support Specialist to help our customers get the most out of the SpinOne platform. You'll provide technical support by email and chat across the full breadth of what SpinOne protects: Google Workspace, Microsoft 365, Slack, Salesforce, and — following our acquisition of Revyz — Atlassian's Jira and Confluence.
We're especially interested in candidates coming from a Jira Service Management or Jira administration background. You already know how to run a queue, write a clear KB article, and keep a frustrated user calm while you work the problem. This role gives you the chance to bring that instinct to a security and data protection product, and to broaden it across four more SaaS ecosystems that a huge number of businesses run on every day.
You'll be one of the most direct lines our customers have to Spin.AI. Strong candidates are methodical troubleshooters, clear writers, and comfortable de-escalating a tense conversation without losing the thread of the actual technical issue.
What You'll Do:
Provide technical support to customers via email and chat
Research, diagnose, troubleshoot, and identify solutions to resolve customer issues spanning Google Workspace, Microsoft 365, Slack, Salesforce, and Atlassian (Jira, Confluence) environments
Follow standard procedures for escalating unresolved issues to the appropriate internal teams
Provide prompt, accurate feedback to customers and set realistic expectations on resolution
Ensure proper recording and closure of all issues in the ticketing system
Prepare accurate and timely reports on ticket volume, resolution time, and recurring issues
Document knowledge in the form of knowledge base tech notes and articles
Participate in improving the product FAQ and knowledge base, particularly as Revyz/Atlassian coverage matures
Work closely with the engineering team on unresolved or recurring issues, and help translate Jira/Atlassian-specific behavior for teams less familiar with that ecosystem
What We're Looking For:
Hands-on experience administering Jira and/or Jira Service Management — you understand permission schemes, workflows, automation rules, and how admins actually use the product day to day
Experience with technical support, customer success, or a similar customer-facing role
Comfort with knowledge base tools, ticketing systems, and basic escalation workflows
Strong written communication skills — you can explain a technical concept clearly to a frustrated user without over-simplifying it
Willingness to build working knowledge of Google Workspace, Microsoft 365, Slack, and Salesforce administration alongside your existing Atlassian expertise
Skilled at de-escalation — you can keep a tense conversation productive and focused on resolution
Certifications That Strengthen Your Application:
You don't need to hold all — or any — of these to apply, but the following credentials map closely to the work and are a strong signal of fit:
ACP-120: Atlassian Certified Jira Administrator for Cloud — the closest match to this role; covers Jira Cloud configuration, permissions, workflows, and automation
ACP-620: Atlassian Certified Confluence Administrator for Cloud, or equivalent Confluence admin experience
Atlassian Certified Organization Administrator (Cloud Organization Admin), for candidates who've worked at the org/Atlassian Access level
Nice to Have:
Prior exposure to SaaS backup, recovery, or data protection concepts
Experience supporting more than one of Google Workspace, Microsoft 365, Slack, or Salesforce in addition to Atlassian
Experience writing technical documentation or how-to content
Benefits:
PTO
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Employee Wellness Program
Great opportunity to work with amazing people
Why Spin.AI?
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Why join Spin.AI?
This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years.
Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.
EEO Statement
Equal Opportunity Employer
Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO is the Law poster and its supplement.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via shushan@spin.ai.
Location: Toronto; San Francisco; London; New York; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As a Senior Security Engineer you will:
- Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues
- Lead security operation functions – including vulnerability management, SAST, DAST, detection engineering, and incident response – in CI/CD and cloud-native production environments
- Integrate security into our applications throughout the software development lifecycle
- Collaborate with product and development teams, driving the success of larger projects to ensure that software is built and deployed securely without compromising agility and speed
- Driving and supporting bug bounty program, application security reviews and threat modeling, including code review and dynamic testing
- Assess and integrate security tools to automate and scale security processes, i.e: evaluate open-source vs vendor solutions
- Gather and analyze security metrics to address security issues with cross-team dependencies
- Be a problem solver who is empathetic to developer concerns and will employ constructive and flexible approach to building innovative solutions
You may be a good fit if:
- 5+ years previous experience in Application/Product Security or Security Operations with a strong focus on security tool onboarding and optimization
- You have an understanding of vulnerability management, network security, cloud security concepts, and industry best practices across many fields of security
- You are comfortable with ambiguity and are able to make informed decisions with little data
- You employ a flexible and constructive approach when solving problems
- You are able to make trade-offs between build vs. buy decisions - help build solutions and able to review what tools are available
- You understand secure engineering best practices, can articulate problem statements and propose solutions to both technically savvy and non-technical audiences
- You have a deep technical understanding of common security vulnerabilities and risks, as well as countermeasures and compensating controls
- You’re a hands-on security engineer interested in automating controls
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States; Canada
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We’re seeking an experienced Technical Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture.
As an Engineering Program Manager/ Technical Program Manager, you will:
- Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners.
- Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
- Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
- Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
- Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.
You may be a good fit if:
- You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
- Knowledge or experience with LLM training or optimization would be a key differentiator
- You are problem-focused and making customers successful really excites you
- You are detail-oriented and extremely self-organized. You love enabling people and teams around you, and are excellent at capturing detailed notes/action items during highly technical meetings and tracking progress.
- You have a Bias for Action - you are very execution focused and you like getting things done.
- You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones.
- You are comfortable holding leaders and individual contributors accountable. You can be assertive while remaining diplomatic. You are not afraid to follow up with people to ensure shipping within committed deadlines.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THIS ROLE
At Sentry, Finance plays a critical role in helping the company understand where we're investing, what we're getting in return, and where we can operate more effectively.
We are looking for an FP&A Manager who will help build Sentry's FP&A function while focusing on establishing best-in-class FinOps practices. You'll partner across the business on forecasting and financial analysis, with a significant focus on cloud infrastructure, AI costs, vendor spend, and other areas where better financial visibility can translate directly into better decisions.
You will be expected to understand the economics behind our infrastructure, build the financial models and reporting needed to manage it, identify meaningful opportunities, and work with Engineering and other partners to turn those insights into action.
You'll also operate as a generalist FP&A partner and play an important role in building the processes, models, and operating rhythms that Finance will use as Sentry grows.
You will report to the Director of FP&A.
IN THIS ROLE YOU WILL
- Own forecasting, reporting, and financial analysis for significant areas of Sentry's operations, with particular emphasis on cloud infrastructure, AI-related spend, software, vendors, and other major cost categories.
- Partner closely with Engineering and infrastructure leaders to understand the drivers of cloud and AI spend, translate technical consumption into financial forecasts, and identify opportunities to improve unit economics and gross margin.
- Develop reporting that makes cloud and infrastructure costs understandable and actionable, including trends, cost allocation, unit costs, utilization economics, commitments, and significant variances.
- Help evaluate cloud commitments, reserved capacity, vendor agreements, and other commercial decisions by modeling their financial implications and tradeoffs.
- Build and operate a scalable company-wide expense-management process that gives budget owners clear visibility into their spend, forecasts, and accountability.
- Partner with functional leaders on budgets, forecasts, business cases, and ongoing financial performance.
- Support monthly and quarterly reporting, including budget-to-actual analysis, variance explanations, forecast updates, and accrual inputs in partnership with Accounting.
- Support company-wide planning, headcount forecasting, management reporting, and other corporate FP&A work alongside the Director of FP&A.
- Develop models and analyses to answer important business questions, particularly around efficiency, cost structure, gross margin, and resource allocation.
- Identify opportunities to automate reporting, improve source data, and replace manual or fragmented finance processes with scalable ones.
- Work cross-functionally with Accounting, Engineering, Procurement and business leaders to ensure financial information leads to action rather than simply producing another report.
YOU'LL LOVE THIS ROLE IF YOU
- Are a self-starter who likes owning a problem from messy data through recommendation and implementation.
- Get genuinely interested in understanding why a cost moves rather than simply reporting that it moved.
- Enjoy working with technical partners and can translate infrastructure or product concepts into financial drivers.
- Like building processes, models, and reporting from scratch and making them simpler each time they run.
- Have strong financial instincts but aren't afraid to get into large or imperfect datasets to find the answer.
- Are comfortable moving between detailed cost analysis and broader company FP&A work.
- Know that good cost management is about helping teams make smarter tradeoffs—not simply telling them to spend less.
- Are comfortable with the pace, ambiguity, and ownership that comes with a growing company.
QUALIFICATIONS
- 5+ years of experience in FP&A, strategic finance, corporate finance, technology finance, or a related analytical finance role.
- Experience owning budgets, forecasts, budget-to-actual analysis, and financial partnership with business leaders.
- Demonstrated experience building or materially improving financial models, planning processes, cost-management processes, or business-partnering cadences.
- Experience analyzing cloud infrastructure, hosting, AI/LLM, or other usage-driven costs is strongly preferred. Direct FinOps experience is a plus but is not required.
- Experience with BI tools such as Looker, Tableau, or similar platforms.
- Experience with NetSuite and modern FP&A or spend-management platforms is a plus.
- Familiarity with FinOps concepts including cost allocation, showback/chargeback, commitments, and cloud cost optimization is a plus; FinOps Certified Practitioner or similar training is welcome but not required.
- Strong communication and business-partnering skills, particularly the ability to explain financial concepts to non-finance audiences and turn analysis into action.
Not sure you meet every qualification? We encourage you to apply anyway. We're interested in people who are excited about the opportunity, have demonstrated an ability to learn quickly, drive change, and want to help us build a great finance function.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: United States; Canada
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
AS A MANAGER OF SECURITY ENGINEERING, YOUR KEY RESPONSIBILITIES INCLUDE:
- Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues
- Execute the long-term vision for the Security team in alignment with Cohere’s product and business goals.
- Collaborate closely with leadership to prioritize high-impact initiatives and strategic customer engagements.
- Vulnerability Management: Develop and implement enterprise-wide vulnerability management processes and tooling, including identification, prioritization, remediation tracking, and reporting, including customer artifacts
- Static Application Security Testing (SAST): Establish SAST programs, integrate tools into CI/CD pipelines, and analyze results to identify and remediate security flaws in source code
- Dynamic Application Security Testing (DAST): Implement DAST methodologies, configure scanning tools, and conduct regular assessments of running applications
- Penetration Testing: Lead and oversee internal and external penetration testing engagements, including web application, API, network and agentic AI platform including managing our bug bounty program
- Security Architecture Review: Collaborate with development teams to review and validate security architecture and design patterns
- Secure SDLC Integration: Embed security practices throughout the software development lifecycle, working closely with engineering and product teams
- Team Leadership: Lead and grow a high-performing team of Security engineers through hiring, coaching, and mentorship
- Metrics and Reporting: Establish key security metrics, generate regular reports for leadership, and communicate security posture to stakeholders
- Compliance and Standards: Ensure application security practices align with industry standards (OWASP Top10 for LLMs, ISO 27001) and regulatory requirements
YOU MAY BE A GOOD FIT IF:
- You have 8+ years of previous experience in Application Security / Security Engineering with a strong focus on vulnerability management, SDLC and bug bounty programs.
- Proven experience with SAST, DAST, and penetration testing methodologies and tools
- Proficiency with programming languages (Python, GoLang, etc.) and web technologies
- Experience with cloud platforms (AWS, GCP, Azure) and container security
- Excellent communication and interpersonal skills with ability to influence technical and non-technical stakeholders
- Experience building and managing high-performing security teams
- You are comfortable with ambiguity and are able to make informed decisions with little data.
- You employ a flexible and constructive approach when solving problems.
- You are able to make trade-offs between build vs. buy decisions—help build solutions and be able to review what tools are available.
- You understand secure engineering best practices, can articulate problem statements, and propose solutions to both technically savvy and non-technical audiences.
- You have a deep technical understanding of common security vulnerabilities and risks, as well as countermeasures and compensating controls.
APPLY:
If you are passionate about solving complex revenue challenges in a dynamic AI environment and want to join a team that values technical excellence and innovation, we encourage you to apply.
WORKING LOCATION:
Remote US or Canada
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York City, NY; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
As a Scale Growth Account Executive at Anthropic, you'll own a portfolio of roughly 6-8 of our most strategic and fastest-scaling AI-native startup customers, driving expansion and retention by helping them harness the transformative potential of safe, frontier AI. These are companies that build on Anthropic's models and are now scaling quickly — your job is to grow with them. You'll leverage your consultative sales expertise to expand revenue across complex, multi-stakeholder accounts while becoming a trusted strategic advisor to founders and executive teams, helping them expand their AI capabilities and unlock new use cases. Working closely with GTM, Applied AI, product, and marketing teams, you'll identify expansion opportunities while ensuring our customers get maximum value from Anthropic's solutions.
The ideal candidate will combine strong commercial acumen with executive relationship management skills, focusing on growing large accounts through strategic expansion while maintaining high retention rates in a competitive market. By driving expanded deployment of Anthropic's products at the companies defining what AI-native looks like, you will help them scale their AI capabilities while advancing its safe and ethical development.
Responsibilities:
Drive revenue growth through strategic account expansion and renewals across a focused portfolio (~6-8) of Anthropic's largest AI-native startup customers. Own the full sales cycle for upsell and renewal opportunities while maintaining strong retention rates
Build and maintain trusted relationships with founders, board members, and executive stakeholders, as well as the technical leaders (CTO, VP Engineering, Head of AI) who own model decisions
Lead strategic account planning including executive business reviews, health checks, usage and forecast reviews, and renewal negotiations
Partner with customers to identify new use cases, workloads, and products that expand their AI capabilities with Anthropic
Navigate complex commercial conversations — multi-stakeholder deals, evolving usage patterns, and competitive evaluations — in partnership with Applied AI and product teams
Serve as the voice of the customer by gathering feedback and conveying market needs to inform our product roadmap
Develop and execute account strategies that align Anthropic's solutions with customer business objectives
Proactively identify and mitigate retention and competitive risks while maintaining high customer satisfaction
Must Have Qualifications:
11+ years of experience in sales or account management roles, with a proven track record of growing large, complex accounts and exceeding retention and expansion targets
Success as a strategic business advisor to founders and executives, deeply understanding fast-scaling startup needs and creating solutions that align with their vision
Experience managing complex, multi-stakeholder sales cycles, working with technical stakeholders, and negotiating strategic deals
Strong presentation and communication skills with ability to build relationships across all customer levels, from ICs to founders and C-level executives
Analytical approach to understanding customer needs and usage combined with creative solutions to drive expansion
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
Experience running executive business reviews and managing executive relationships
Track record of consistently meeting or exceeding quota in fast-paced environments
Preferred Qualifications:
Experience selling or expanding usage- or consumption-based API, infrastructure, or developer-platform products
Experience selling to technical founders, CTOs, and engineering leaders at AI-native or developer-first companies
Fluency in the LLM/AI market — model providers, capabilities, pricing models, and how AI-native companies evaluate and switch between them
Experience structuring larger commercial agreements (usage commitments, multi-year terms, enterprise contract terms) with fast-growing customers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
- The Role
As an Enterprise Solutions Architect at ClickHouse, you'll own the technical side of the sales cycle for enterprise accounts across Greater China. You'll engage with data platform engineers, architects, SRE, and the VP who owns the standard — and your job is to design something that satisfies all of them and then prove it at production scale.
This is a role for engineers who want the hard version of the problem: real scale, real constraints, and an incumbent to displace. Prior pre-sales experience helps but isn't required — technical depth is non-negotiable.
What You Will Be Doing
- Own the technical evaluation for enterprise accounts across Greater China — from discovery through POC or competitive bake-off, architecture sign-off, security review, and first production workload.
- Engage across a wider set of stakeholders than a single team: data platform engineers, architects, SRE, security, and the executive who owns the standard. Design solutions that hold up with all of them in the room.
- Design for production scale — sizing, sharding and replication strategy, ingestion topology, tiered storage, cost modeling, and what happens when something fails at 3am.
- Win competitive displacements against Elasticsearch, Splunk, Snowflake, BigQuery, Druid, Pinot, and homegrown systems, using benchmarks the customer's own team can reproduce.
- Own the migration plan — sequencing, dual-run, validation, and cutover — so the customer's team can see exactly how they get to production.
- Clear the security and procurement path: questionnaires, compliance artifacts, network and identity architecture, data residency requirements, and BYOC or private deployment requirements.
- Partner closely with Enterprise AEs to progress and close opportunities — you own the technical win, they own the commercial close. Build the TCO case against the incumbent/competition together.
- Advocate for customer needs internally with Product and Engineering — you're the voice of the technical buyer inside ClickHouse.
- Contribute reference architectures, benchmark harnesses, migration guides, and objection handling material that help the team scale what's working.
What You Bring
- Professional fluency in Mandarin and English, written and verbal. You can run a deep technical workshop in Mandarin and represent the same architecture to a global internal audience in English.
- Deep technical foundation in data infrastructure — built through experience as a data engineer, platform engineer, software engineer, DBA, or solutions architect.
- Production experience with analytical databases (ClickHouse, Snowflake, BigQuery, Redshift, Druid, Pinot, Vertica) and with operating them, not just querying them.
- Distributed systems judgment: partitioning, replication, consistency trade-offs, query execution, and a felt sense for where things break under load.
- Fluency across the modern data stack — Kafka and CDC pipelines, orchestration, object storage, BI tools, and at least one major cloud (AWS, GCP, Azure, Alibaba Cloud, Tencent Cloud) at architecture level.
- Experience running a technical evaluation against a named competitor and winning it, including designing the migration off the incumbent and the parts of it that are genuinely hard.
- Customer-facing experience with real stakes — pre-sales, consulting, technical account management, or a staff-level engineering role that put you in front of customers.
- Strong written and verbal communication. You can whiteboard with a staff engineer in the morning and present to a VP of Engineering in the afternoon.
- Comfort with longer cycles and more stakeholders. Enterprise evaluations don't close in three weeks, and you know how to keep one moving without letting it stall.
- Willingness to say ClickHouse isn't the right tool for a given workload when that's true.
Bonus Points for:
- Experience selling or supporting technical sales into the Greater China market
- Familiarity with the local cloud and data ecosystem (Alibaba Cloud, Tencent Cloud, Huawei Cloud) and how enterprises there build around it.
- Open source community experience, including engaging developer and engineering audiences in the region.
- Experience effectively working remotely in a global, distributed organization..
#LI-VR1
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic has an ambitious mission with high stakes and tight timelines. In some cases, the talent we need to achieve our vision can't be accessed through traditional recruiting alone. That's where M&A comes in, and this role is what keeps it running smoothly.
We're looking for a
Recruiting M&A Program Specialist
to join our Talent team and coordinate the interview experience behind our acquisition hiring. You'll be a key point of contact across Corporate Development, Legal, People, and the technical organization, coordinating interviews and guiding candidates and incoming employees from first conversation through to their start date. Your work will be challenging and unique, and it directly supports Anthropic's efforts to remain on the frontier.
Role required to work out of the Anthropic San Francisco Office - Relocation available.
Responsibilities
Program manage recruiting activities across Corporate Development, Legal, People, and technical leadership, keeping everyone informed, bringing solutions on what needs attention, and keeping the process moving.
Educate and enable deal sponsors and cross functional partners on standard approaches for M&A recruiting, interviewing and processes.
Operationalize the playbooks and processes that keep acquisition hiring organized and consistent, and partner closely with recruiting systems and analytics to evolve the program over time.
Scope and run the recruiting workstream for each deal, from first conversation through start dates.
Be a primary point of contact for candidates, delivering a warm, high-touch, and discreet experience from first conversation through their start date. Make sure people going through a sensitive transition feel supported and informed at every step.
Use AI tools (e.g., Claude) as a core part of your daily workflow as we build toward a more automated way of recruiting.
Maintain confidentiality and handle sensitive information and conversations with discretion.
Take on other high-priority recruiting and operations projects as needed and grow within the role over time.
You may be a good fit if you have
4+ years of program management, recruiting coordination or high-volume scheduling experience, ideally including confidential, executive, or M&A/acquihire hiring, and familiarity with modern recruiting systems
Track record of creating, documenting and educating on evolving hiring approaches - proven experience in building and developing these over time.
A track record of delivering an excellent candidate experience and partnering closely with recruiters
Experience with confidential or sensitive work where discretion, trust, and sound judgment are essential
Strong organizational instincts and comfort creating structure in ambiguous, fast-moving situations
Comfort working efficiently with AI tools; experience with Claude
A genuine interest in Anthropic's mission and the role M&A plays in supporting it
Excellent written and verbal communication skills
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$120,640
—
$145,600 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Ottawa; Toronto; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on Canadian public sector and defence accounts. This is a highly specialized role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organizations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Canadian federal departments, provincial agencies, Crown corporations, and defence organizations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: Ottawa required
Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for Canadian public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organization, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, Algorithmic Impact Assessments, Treasury Board submissions, security authorizations
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customization, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organizations procure, evaluate, and deploy technology
- Familiarity with Canadian government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain Canadian government security clearance (Top Secret preferred)
Nice to Have:
- Active Canadian government security clearance (Secret or Top Secret) - strong preference for active Top Secret clearance
- Bilingual (English/French) proficiency
- Background in or strong familiarity with Canadian defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for Canadian government security clearance.
Strong preference will be given to candidates who currently hold an active Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialized role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organizations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you.
For candidates in Canada, the Compensation Range is: $160,000 – $245,000 [CAD]
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
- Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
LEAD PRODUCT MANAGER – PAYMENTS RISK
OUR PURPOSE
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
As a Lead Product Manager – Payments Risk, you’ll build the risk capabilities that enable Xero customers to accept payments securely, reliably and with as little unnecessary friction as possible.
You’ll own product strategy and execution across two core areas:
Merchant risk — including KYB/KYC, merchant eligibility, underwriting, risk segmentation, financial exposure management and ongoing merchant monitoring.
Transaction risk — including fraud detection and decisioning, transaction monitoring, disputes and chargebacks, reserves and holds, payout risk and payments loss management.
This is a Product Management role focused on payments risk, not a Risk Operations or Compliance role. You’ll partner closely with Risk, Compliance, Engineering, Data and Operations to turn risk strategy and policy into scalable product capabilities.
WHAT YOU’LL DO
BUILD XERO’S PAYMENTS RISK CAPABILITIES
- Own the product strategy and roadmap for merchant and transaction risk.
- Build capabilities for merchant eligibility, underwriting, risk segmentation, financial exposure management and ongoing monitoring.
- Build transaction fraud detection, monitoring and decisioning capabilities using signals, rules, scoring, velocity and limits.
- Develop controls for disputes, chargebacks, reserves, holds, negative balances and payout risk.
- Build the tooling and workflows needed to support investigation, review and risk operations.
BUILD RISK AS A SCALABLE PLATFORM CAPABILITY
- Develop reusable capabilities for risk decisioning, rules, signals, limits, monitoring, alerts and case management.
- Partner with Engineering and Data on APIs, data models, architecture and decisioning systems required to operate risk at scale.
- Design capabilities that can support multiple processors, payment methods and markets.
- Evaluate build-versus-partner decisions and determine where Xero should own risk capabilities versus rely on processors or specialist risk providers.
MAKE THE RIGHT RISK TRADE-OFFS
- Translate risk appetite and policy into product controls and customer experiences.
- Use data to balance fraud and financial loss against merchant friction, transaction conversion and operational cost.
- Establish clear risk metrics and continuously improve decision quality, false-positive rates and loss performance.
- Identify emerging merchant, fraud and loss patterns and evolve controls as risks change.
WHAT YOU’LL BRING WITH YOU
Deep, hands-on payments risk product experience is essential for this role.
We’re looking for someone who has built and operated risk capabilities within a payments platform, PSP, acquirer, PayFac, marketplace or similar payments environment.
You should have meaningful Product Management experience across both:
- Merchant risk: KYB/KYC, merchant onboarding, eligibility, underwriting, merchant risk assessment, financial exposure management and/or ongoing monitoring.
- Transaction risk: fraud detection and decisioning, transaction monitoring, disputes and chargebacks, reserves and holds, payout risk and/or payments loss management.
You’ll also bring:
- Significant Product Management experience in a technically complex payments or fintech environment.
- Strong understanding of how merchant risk, transaction risk and the movement of money create financial exposure.
- Experience building risk decisioning capabilities using rules, signals, scoring, limits and data-driven models.
- Strong analytical skills and experience using fraud, transaction and loss data to make product decisions.
- Experience partnering closely with Engineering, Data Science, Risk, Compliance and Operations.
- Experience working with payment processors, acquirers and/or third-party risk providers.
- Strong product judgement and the ability to make decisions where customer experience, growth and risk are in tension.
We’re particularly interested in candidates whose experience extends beyond KYC/compliance or consumer identity fraud into broader merchant and transaction risk within a payments environment.
SUCCESS LOOKS LIKE
- Legitimate merchants can accept payments with minimal unnecessary friction.
- Higher-risk merchants and transactions are identified and treated appropriately.
- Fraud, chargebacks and payments losses remain within Xero’s agreed risk appetite.
- Risk capabilities and decisioning can scale across processors, payment methods and markets.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $212,200 – $265,200 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: San Francisco; Palo Alto
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
What You Will Do:
-Develop high-quality documentation, tutorials, and sample code that enable developers to effectively understand and utilize Mistral AI's products and integrations.
-Contribute to the community by resolving issues, providing answers, and offering guidance to users, fostering a supportive and collaborative environment.
-Lead developer relations initiatives and develop programs to engage the community.
-Organize and participate in community events centered around Mistral AI solutions.
-Work closely with the AI community to develop and maintain integrations, ensuring seamless compatibility and optimal performance.
-Remain informed about industry trends, best practices, and emerging technologies in AI, continuously updating your knowledge and skills.
What We're Looking For:
-Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
-Passion for AI, with a constant drive to stay updated and ahead of the curve.
-Fluency in Python Familiarity with the AI ecosystem and popular technology stacks including AI orchestration tools, vector databases, and agent frameworks
-Familiar with the Pytorch and transformers architectures
-Proven experience working with AI or machine learning projects, demonstrating a solid understanding of the AI landscape.
-Strong communication skills with an ability to explain complex technical concepts in simple terms
-Demonstrated ability to manage projects and lead them to successful completion.
-Ability to work collaboratively in a team environment.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Atlanta, United States; August, United States; Boston, United States; Bradford, United States; Brighton Beach, United States; Bronx, United States; Brooklyn, United States; Canarsie, United States; Chicago, United States; Cedarhurst, United States; Columbus, United States; Coney Island, United States; Dallas, United States; Denver, United States; Des Moines, United States; Dover, United States; Manhattan, United States; Fall River, United States; Forest Hills, United States; Fresh Meadows, United States; Hawley, United States; kansas city, United States; Lansing, United States; Las Vegas, United States; Lexington, United States; Little Rock, United States; Los Angeles, CA 90021, United States; Lynbrook, United States; Montogomery, United States; Nassau County, United States; New Bedford, United States; New Jersey, United States; New York, United States; Norwalk, United States; Oregon city, United States; Pittsburgh, United States; Phoenix, United States; Plano, United States; Queens, United States; Redwood City, United States; Ridgewood, United States; Salt lake city, United States; San Francisco, United States; Seattle, United States; St. Louis, United States; Staten Island, United States; Valley Stream, Long Island, United States; Valley Stream, United States; Wantagh, United States; Washington DC, United States; Williamsburg, United States; Wilmington, United States; Greenwich, United States
Workplace: remote
$150,000–$200,000 Base Salary | $400,000–$600,000 Total Annual Earning Potential
Our client, a growing alternative-financing company, is seeking a
Director of Strategic Partnerships & Private Credit Origination
to expand its professional referral network and generate lower-middle-market financing opportunities, typically ranging from
$1M–$25M
.
This is a relationship-driven origination role focused on building and leveraging relationships with professional referral partners who can provide consistent, repeat deal flow. The ideal candidate will bring an established network of relationships across commercial finance and the lower-middle market, including banks, CPAs, attorneys, investment bankers, M&A advisors, financial advisors, private equity firms, family offices, independent sponsors, and other professional intermediaries. Candidates may come from private credit, commercial finance, ABL, factoring, SBA lending, equipment finance, commercial banking, M&A/advisory, investment banking, or other related areas.
Experienced underwriters, credit professionals, and portfolio managers are also encouraged to apply if they have developed a strong external referral network and are interested in moving into a relationship-driven origination role.
Benefits
100% employer-paid Cigna medical coverage for employees and eligible dependents
100% employer-paid basic life insurance
Dental and vision insurance options
Flexible spending benefits
Commuter benefits
Responsibilities
Develop and maintain productive relationships with banks, CPAs, attorneys, M&A advisors, investment bankers, private equity firms, family offices, independent sponsors, financial advisors, and other professional referral sources.
Generate qualified
$1M–$25M lower-middle-market financing opportunities
through an existing professional network.
Build and expand referral channels capable of producing consistent and repeatable deal flow.
Re-engage existing professional relationships and develop new strategic referral partnerships.
Present the company's alternative-financing solutions to referral partners and prospective borrowers.
Identify financing opportunities and determine whether they align with the company's credit profile and available solutions.
Manage opportunities from initial introduction and qualification through underwriting, structuring, and closing.
Work closely with credit, underwriting, and leadership teams to develop appropriate financing structures for prospective borrowers.
Maintain consistent communication with referral partners throughout the financing process.
Attend industry conferences, networking events, and professional gatherings to expand the company's referral network.
Independently manage and grow a book of referral relationships and originated opportunities.
Proven experience in business development, origination, strategic partnerships, relationship management, underwriting, credit, or portfolio management within commercial finance or an adjacent financial-services field.
Background in
private credit, ABL, factoring, commercial finance, SBA lending, equipment finance, commercial banking, M&A/advisory, investment banking, or a related area
.
Established relationships with professional referral sources such as banks, CPAs, attorneys, investment bankers, M&A advisors, financial advisors, private equity firms, family offices, independent sponsors, or other financial intermediaries.
Demonstrated ability to generate or influence
repeat deal flow through professional relationships
.
Experience working with lower-middle-market companies and financing transactions, ideally within the
$1M–$25M range
.
Strong understanding of commercial credit, financing structures, and the needs of lower-middle-market businesses.
Ability to identify, qualify, and communicate financing opportunities effectively.
Strong relationship-building, communication, negotiation, and presentation skills.
Self-motivated and comfortable independently developing and managing a book of business.
Location: United States
Workplace: Remote
We are looking for a Senior Solutions Engineer to join our Sales Engineering team. You will partner with Account Executives to qualify, progress, and close revenue opportunities with Fortune 500 prospects — guiding them through demos, architecture discussions, and proofs-of-concept that prove Coder’s value for both human developers and the AI coding agents working alongside them.
This is not a scripted-demo-only role. You are equally comfortable running a deep technical proof-of-concept and stepping back to translate a technical win into a business case an economic buyer will act on. You are energized by ambiguity, motivated by winning deals the right way, and capable of bringing the voice of the prospect back into how Coder builds and sells.
What you will be doing:
- Own the technical relationship with prospects through pre-sales, and efficiently manage towards a technical win
- Demo the Coder platform from the developer, administrator, and AI agent workflow perspectives
- Install Coder on cloud and on-prem Kubernetes or VM infrastructure
- Run proofs-of-concept that prove Coder’s value including for agentic and LLM-powered development workflows and accelerate deals
- Evolve into a subject-matter expert on Cloud Development Environments, agentic AI development, and their business impact
- Serve as the prospect’s and customer’s voice, routing insights to Engineering and Product
- Track and report product issues and feature requests using Linear
- Troubleshoot Coder deployments, networking, and Kubernetes components during evaluation
- Contribute pull requests to Coder’s documentation
What you bring:
- Minimum 5 years of experience as a Solutions Engineer selling infrastructure or developer tooling
- Strong customer-facing skills that win trust with technical stakeholders
- Ability to translate technical hurdles into business value in real time
- Understand agentic AI software development use cases and advocate passionately where appropriate
- Comfortable leading architecture demos and deep-dive troubleshooting sessions
- Deep Linux fundamentals and comfort at the command line
- 3+ years hands-on with Docker and Kubernetes
- Experience with AWS, Google Cloud, or Microsoft Azure
- 3+ years with Terraform or comparable infrastructure-as-code tooling
- Solid grasp of networking: ingress controllers, proxies, load balancers
- Experience with AI tooling at both the user level and infrastructure level (e.g. Claude Code, GitHub Copilot, Cursor) as well as LLM infrastructure such as model proxies and LLM routing layers (e.g. LiteLLM) and the ability to speak credibly to how enterprises evaluate and adopt them
- Startup-speed execution, ownership mindset, and a player-coach attitude
Bonus tacos if you have
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Success at both high-growth startups and larger software vendors
- Direct experience deploying or supporting AI coding agents in customer environments (e.g. Claude Code, Devin, or similar autonomous/semi-autonomous dev tools)
- Background in CI/CD, DevOps, or developer-platform products
- Experience in platform engineering or developer platform teams
- Kubernetes, AWS, or related certifications
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a member of the Research Legal team, you'll advise on legal topics across the full lifecycle of building and studying frontier AI models: data acquisition and use, training pipelines, model evaluation and launch, and alignment, interpretability, model welfare, societal impacts, and beneficial deployments research, as well as Responsible Scaling Policy work on biological risk. You'll be a subject matter expert on copyright, privacy, data use, and AI regulation (including the EU AI Act, U.S. state laws, and emerging global rules), and will work directly with researchers on questions that often have no settled answer.
The ideal candidate will have navigated complex legal questions at the intersection of machine learning, data, and academic research in a fast-moving technical environment, with the judgment to work at the cutting edge of AI development while effectively solving issues, enabling innovation, and calibrating risk. This is a uniquely positioned role touching many different facets of AI, presenting the opportunity to be a leader in AI legal thought.
Key responsibilities
Advise research and data teams on data sourcing, licensing, partnerships, and use, and help shape Anthropic's data acquisition and use strategy as laws and markets evolve
Help coordinate regulatory readiness and model launches, review model documentation and system cards, respond to regulatory inquiries, and advise on legal questions for pre-release and internal models
Support the Responsible Scaling Policy as applied to biological and chemical risk, including capability evaluations, tiered access for biosecurity researchers, and dual-use research questions
Counsel the Societal Impacts, Economic, Alignment, Interpretability, Model Welfare, and Beneficial Deployments teams on research design, data collection and sharing, external collaborations, program launches, and publication review
Monitor global AI, privacy, copyright, and export-control developments and translate them into practical internal guidance and policy, working closely with Product, Policy, and other legal stakeholders
Engage with academics, regulators, industry groups, and civil society to help develop norms and best practices for responsible AI development and data governance
Minimum qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based (California or New York preferred)
Practical, creative problem-solving: the ability to apply legal requirements to fast-changing, deeply technical work, with an understanding that the goal is to enable responsible research and product development in a risk-calibrated environment
Exceptional communication and analytical skills, technical fluency, and the ability to navigate ambiguous and uncharted legal territory, turning complex technical and legal analysis into advice people can act on
Familiarity and comfort advising on the EU AI Act, U.S. legislation and AI frameworks, GDPR/CCPA, and comparable regimes globally, sometimes where no AI-specific legislation exists
Interest in thinking deeply about the impact of AI on society and how to make humanity's transition to the AI age as beneficial as possible
Sound judgment about when to be flexible and when to hold a line; comfort making high-stakes calls in unsettled areas and outside your core expertise; and a low-ego, collaborative approach, doing the work needed rather than delegating it or being territorial
Preferred qualifications
At least 8 years of legal experience advising technology companies on copyright, privacy, data, AI regulation, and related product and policy issues, ideally including time in-house and work on AI/ML products or services
Experience engaging directly with regulators or standards bodies
Working technical literacy: enough familiarity with how models are trained, evaluated, and deployed to ask researchers and engineers the right questions and spot the legal issues in a technical design
An academic or publishing background, or experience with copyright, open-source, and data licensing
Experience with biosecurity, dual-use research, export controls, or safety frameworks such as Anthropic's Responsible Scaling Policy
Experience advising on academic or industry research, including publications, external collaborations, data sharing, or human-subjects and consent questions, ideally in AI or an adjacent technical field
Role-specific policy:
We prefer candidates who can work from our San Francisco or New York office at least 3 days a week, but may consider other locations for the right candidate.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$335,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join us as our next Principal Presales Engineer on Twilio’s ISV team!
About the job
This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our ISV segment.
Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Mentor less experienced Solutions Engineers
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Previous software development experience or working knowledge in one or more of the following areas:
Previous experience in Telecom, SIP, Contact Center, or Security .
Experience with sales methodologies
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
Desired:
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00 - $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00- $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 24, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Enterprise Systems at 1Password owns the tools and systems the company runs on. We centrally select, administer, integrate, and govern Enterprise Tools so that they work together as an interconnected ecosystem that shapes how 1Password operates. The team is charting new territory: centralizing ownership of company tools, building cross-functional integrations, and enabling the company to adopt new technologies, including AI, responsibly and strategically.
The Senior Enterprise Systems Engineer is a key technical contributor on this team. You'll own the lifecycle and roadmap for a portfolio of Tier 1 enterprise tools, work closely with the team's Staff Engineer, and partner with Security, Finance, Legal, and business teams. You'll also bring practical AI and automation skills to your work. If you enjoy building scalable systems, solving workflow problems with automation, and raising the bar for those around you, we want to hear from you.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within the US or Canada.
What we're looking for:
- 5+ years of IT or enterprise systems experience, with a track record of building and supporting enterprise systems at scale.
- Hands-on expertise administering, integrating, and optimizing core enterprise platforms such as Slack, Google Workspace, Zoom, Notion, Jira, Asana, or similar.
- Experience with identity and access management concepts, including SSO, SCIM provisioning, and access reviews (Okta preferred).
- Experience with workflow automation and integration tools such as Tines, Okta Workflows, Workato, or APIs and low-code/no-code platforms.
- Practical experience with AI-enabled productivity tools or platforms (e.g., ChatGPT Enterprise, Dust, Claude, Glean), with an understanding of secure and responsible AI adoption.
- Ability to build and communicate a strategic roadmap for a tool or portfolio, and to translate business workflow challenges into effective technical solutions.
- Familiarity with software licensing, procurement, and vendor management (a plus).
- Strong collaboration and communication skills, with the ability to work with both technical and non-technical stakeholders in a rapidly scaling organization.
- A desire to mentor others and contribute to a positive team culture.
Success in this role looks like:
- Your assigned tools are configured, maintained, and operating reliably, meeting team standards for uptime, security posture, and employee adoption.
- Each tool you own has a documented roadmap aligned with company needs and vendor direction.
- Licenses, renewals, and provisioning are managed efficiently, with clear ownership and no grey zones between IT and the business.
- Integrations and configurations are documented and follow consistent standards.
- AI features and automations in your area are rolled out securely and adopted, with measurable reductions in manual effort.
- Partners across IT, Security, Finance, Legal, and the business see you as a trusted, responsive point of contact.
What you can expect:
- Own the end-to-end lifecycle of an assigned portfolio of Tier 1 tools (e.g., Slack, Google Workspace, Zoom, Notion, Jira, Asana, Freshservice), including administration, configuration, support, and documentation.
- Develop and maintain strategic roadmaps for your tools, balancing near-term priorities with long-term direction and staying current on vendor roadmaps. Contribute to the team's overall roadmap.
- Manage SSO and SCIM provisioning through Okta, and support access controls, access reviews, and application onboarding and offboarding.
- Implement and maintain configuration standards and governance (e.g., feature enablement, retention policies, compliance guardrails), balancing enterprise-wide consistency with business unit needs.
- Support license management, cost projections, renewals, and vendor relationships, partnering with Finance, Legal, and Procurement.
- Assess new application requests against the team's tiering criteria (adoption scope, security sensitivity, integration complexity, and contract value), and confirm responsibilities with business teams before onboarding or procurement proceeds.
- Design, build, and maintain integrations between enterprise applications using APIs, Tines, Okta Workflows, and other tooling.
- Configure and operate AI features and platforms (e.g., OpenAI Enterprise, Dust, and AI capabilities within Slack, Notion, and Google Workspace), ensuring secure, responsible, and well-supported usage.
- Build and maintain AI-powered workflows and automations that reduce manual effort and streamline operations across teams.
- Contribute technical analysis and recommendations when evaluating new tools and AI capabilities, covering security, privacy, compliance, and fit.
- Develop and maintain documentation, standards, and best practices for tool configurations, integrations, and AI and automation usage.
- Provide technical guidance to help employees adopt centralized tools and AI capabilities, in coordination with the AI Working Group and Enterprise L&D.
- Mentor teammates and share knowledge to help build a collaborative, focused, and impactful team.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $117,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Role Overview
The Engineering Product Manager serves as the bridge between Engineering and Game Product teams. This role partners closely with engineering leads and game product managers to understand business and technical needs, gather requirements, evaluate tradeoffs, and develop roadmaps for internal engineering initiatives. The ideal candidate is technically proficient enough to communicate effectively with engineers while translating technical work into clear business value for stakeholders.
Responsibilities
Partner with engineering leads and game product managers to gather requirements, identify opportunities, evaluate tradeoffs, and support roadmap planning for engineering initiatives.
Own and maintain the backlog for internal engineering products and platforms.
Facilitate communication between Engineering, Game Product, QA, Analytics, and other stakeholders to ensure alignment throughout the product lifecycle.
Translate business and technical needs into clear product requirements, user stories, and functional specifications.
Coordinate feature development, project timelines, releases, and stakeholder communications.
Provide recommendations on priorities based on business value, engineering effort, and stakeholder feedback.
Define success metrics and monitor product performance to drive continuous improvements.
Establish and maintain standards for product requirements, documentation, release notes, and user guides to ensure consistency across engineering initiatives.
Facilitate roadmap reviews, planning sessions, and cross-functional meetings.
Identify opportunities to improve internal tools, workflows, and engineering processes.
Qualifications
3+ years of Product Management experience, preferably supporting technical products or engineering teams.
Strong understanding of the software development lifecycle and modern software development practices.
Comfortable discussing technical concepts including Unity, JavaScript, APIs, backend services, cloud infrastructure, mobile applications, and game development.
Ability to understand technical tradeoffs and communicate effectively with both technical and non-technical stakeholders.
Strong organizational, prioritization, and project management skills.
Excellent written and verbal communication skills.
Experience writing product requirements and maintaining product documentation.
Preferred Qualifications
Experience in the mobile gaming industry.
Experience with internal developer tools, SDKs, LiveOps, analytics platforms, or backend systems.
Familiarity with AWS, SQL, REST APIs, or similar technologies.
Previous technical experience is a plus but not required.
Location: Remote
Workplace: Remote
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE TEAM
We’re building the next generation of wallet infrastructure at Rain, supporting both custodial and non-custodial architectures. Our team is tackling foundational problems across cryptography, key management, secure computing, and blockchain wallet infrastructure—not simply integrating existing wallet SDKs. We’re looking for exceptional engineering leaders and senior individual contributors who can architect these systems from the ground up, bring deep expertise in one or more areas of wallet security and infrastructure, and have the technical breadth to work across multiple wallet architectures. Most importantly, we want engineers who are excited to push the technical frontier and define what modern wallet infrastructure should look like, rather than reproduce the standard stack that exists today.
WHAT YOU'LL DO
- Own the architecture of Rain’s wallet infrastructure, designing secure, scalable systems for custody, key management, transaction signing, authorization, and recovery.
- Design flexible signing infrastructure that can support MPC, HSMs, secure enclaves, TEEs, and emerging cryptographic approaches without creating fragmented systems.
- Build and evolve wallet systems across multiple account models, including EOAs, smart contract wallets, account abstraction, ERC-4337, embedded wallets, and multichain infrastructure.
- Define the boundaries between cryptography and wallet orchestration, including how keys, signing authority, transaction policies, permissions, and authorization interact across the platform.
- Architect security-critical key management systems covering key generation, distributed key generation, storage, rotation, backup, recovery, and hardware-backed isolation.
- Build highly available signing and transaction infrastructure capable of securely controlling high-value customer assets while maintaining reliable, developer-friendly APIs.
- Set the technical direction for wallet security, including threat modeling, policy engines, secrets management, account recovery, authentication, and programmable authorization.
- Make foundational build-vs.-buy decisions across cryptography, custody, wallet, and security infrastructure while ensuring the architecture can evolve alongside new blockchain standards and cryptographic techniques.
WHAT WE'RE LOOKING FOR
- Deep expertise in one or more areas of wallet, custody, cryptography, or security infrastructure, combined with strong distributed systems and architecture fundamentals.
- Experience designing or building production wallet, custody, signing, or key management systems, particularly infrastructure responsible for securing high-value assets.
- Strong knowledge of applied cryptography, such as MPC, threshold cryptography, threshold signatures, distributed key generation, ECDSA, EdDSA, or secure multiparty computation.
- Experience with HSMs, secure enclaves, TEEs, confidential computing, hardware-backed key isolation, or other security-critical infrastructure.
- Strong understanding of modern wallet and blockchain account architecture, including EOAs, smart contract wallets, account abstraction, ERC-4337, transaction orchestration, and multichain systems.
- Experience designing authentication, authorization, policy, permissions, recovery, or secrets-management systems where security and correctness are critical.
- A track record of making high-leverage architectural decisions in complex distributed systems, including evaluating tradeoffs across security, reliability, developer experience, and extensibility.
- The ability to form strong technical opinions, communicate tradeoffs clearly, and own architecture from first principles through production, rather than simply integrating existing wallet or custody providers.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
УдалённоseniorToronto; San Francisco; London; New York; Montreal
ОфисUnited States; Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
New York City, NY; San Francisco, CA | New York City, NY
Singapore
San Francisco, CA; Role required to work out of the Anthropic San Francisco Office - Relocation available
ГибридOttawa; Toronto; Montreal
ГибридleadГеография найма не уточнена
ГибридSan Francisco; Palo Alto; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоAtlanta, United States; August, United States; Boston, United States; Bradford, United States; Brighton Beach, United States; Bronx, United States; Brooklyn, United States; Canarsie, United States; Chicago, United States; Cedarhurst, United States; Columbus, United States; Coney Island, United States; Dallas, United States; Denver, United States; Des Moines, United States; Dover, United States; Manhattan, United States; Fall River, United States; Forest Hills, United States; Fresh Meadows, United States; Hawley, United States; kansas city, United States; Lansing, United States; Las Vegas, United States; Lexington, United States; Little Rock, United States; Los Angeles, CA 90021, United States; Lynbrook, United States; Montogomery, United States; Nassau County, United States; New Bedford, United States; New Jersey, United States; New York, United States; Norwalk, United States; Oregon city, United States; Pittsburgh, United States; Phoenix, United States; Plano, United States; Queens, United States; Redwood City, United States; Ridgewood, United States; Salt lake city, United States; San Francisco, United States; Seattle, United States; St. Louis, United States; Staten Island, United States; Valley Stream, Long Island, United States; Valley Stream, United States; Wantagh, United States; Washington DC, United States; Williamsburg, United States; Wilmington, United States; Greenwich, United States