Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Program Lead, Strategic CDN Accounts GTM
Available Locations
Austin, US
New York, US
San Francisco, US
About the Role
Cloudflare is looking for a Program Lead, Strategic CDN Accounts to help shape and execute account strategies for high-priority customers in the content delivery and application performance market. This person will partner with account teams and leaders across Cloudflare to identify growth opportunities, coordinate executive engagement, and turn strategic account plans into measurable action.
The Strategic CDN Accounts function brings together customer insight, market intelligence, product expertise, and cross-functional execution to deepen Cloudflare’s relationships with priority customers. The team helps account teams understand customer priorities, build differentiated points of view, align the right internal resources, and create momentum across complex, multi-stakeholder opportunities.
We’re looking for someone with a strong background in strategic account planning, go-to-market strategy, business operations, revenue operations, consulting, or strategic programs. This is an ideal opportunity for someone who enjoys ambiguous, high-impact work; can move from insight to execution; and is comfortable aligning senior stakeholders without direct authority.
Responsibilities
Build strategic account plans:
Partner with account teams and CDN leadership to develop and maintain clear, actionable plans for priority accounts. Map customer priorities, business initiatives, technical environments, stakeholders, decision processes, competitive dynamics, whitespace, risks, and next steps.
Identify and prioritize account opportunities:
Use customer, industry, product, usage, and market intelligence to identify expansion opportunities and areas where Cloudflare can create differentiated value. Help teams prioritize accounts, buying centers, use cases, and actions based on potential impact and likelihood of progress.
Orchestrate account execution:
Create the operating rhythm for strategic accounts, including account reviews, action plans, executive alignment, stakeholder mapping, opportunity tracking, decision logs, and follow-through. Keep account teams focused on the few actions most likely to advance the customer relationship or opportunity.
Develop customer-specific points of view:
Translate customer business priorities and market developments into relevant Cloudflare narratives. Partner with Sales, Solutions Engineering, Product, Marketing, Customer Success, and technical teams to develop account-specific messaging, proof points, discovery guidance, executive conversation plans, and engagement strategies.
Coordinate executive and cross-functional engagement:
Act as connective tissue across account teams and internal stakeholders. Align the right leaders and subject-matter experts around customer priorities, meeting objectives, sequencing, ownership, dependencies, and follow-up.
Bring competitive and market insight to account strategy:
Synthesize customer feedback, industry trends, competitive intelligence, and incumbent-technology insights into practical recommendations. Help account teams anticipate objections, sharpen differentiation, and identify opportunities to change the customer’s view of its current approach.
Build repeatable strategic-account programs:
Identify patterns across priority accounts and turn successful approaches into repeatable plays, planning tools, enablement, and operating mechanisms. Establish feedback loops and metrics to understand what is working and where the account motion should evolve.
Communicate with clarity:
Prepare concise account reviews, leadership readouts, decision documents, executive briefings, stakeholder updates, and action trackers that make complex account situations easy to understand and act on.
Examples of Projects This Person May Own
Build a multi-quarter strategic account plan for a priority CDN customer, including stakeholder mapping, whitespace analysis, customer priorities, competitive context, and an action plan.
Establish a planning and review rhythm for a portfolio of strategic accounts, with clear owners, milestones, decisions, risks, and measures of progress.
Partner with account teams to develop a customer-specific point of view and executive engagement plan around modernization, performance, reliability, security, or infrastructure priorities.
Coordinate a cross-functional account strategy spanning Sales, Solutions Engineering, Product, Marketing, Customer Success, and executive stakeholders.
Translate customer and competitive research into differentiated messaging, discovery questions, objection handling, proof points, and meeting preparation.
Identify common patterns across priority accounts and create a repeatable account-based growth play or field enablement package.
Prepare leadership for strategic customer meetings by clarifying objectives, stakeholder dynamics, value hypotheses, risks, and required follow-through.
Track account-level progress and convert field feedback into recommendations for product, marketing, enablement, and GTM leadership.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
6+ years of experience in strategic account planning, GTM strategy, business operations, revenue operations, strategic programs, consulting, product strategy, or a similar cross-functional role.
Experience developing and executing account plans for complex enterprise customers or strategic opportunities.
Experience turning customer, market, or competitive insight into commercial strategy and field execution.
Experience driving complex initiatives across Sales, Product, Marketing, Enablement, Solutions Engineering, Customer Success, and executive stakeholders.
Strong judgment and the ability to simplify ambiguous account situations into a practical plan.
Excellent written and verbal communication skills, including the ability to create customer-specific narratives, executive readouts, account plans, operating plans, and field guidance.
Strong program management skills, including ownership of timelines, workstreams, dependencies, risks, decisions, metrics, and follow-through.
Business acumen and comfort using data to prioritize accounts, stakeholders, opportunities, investments, and tradeoffs.
Experience with enterprise technology, networking, content delivery, application performance, cloud infrastructure, or related categories is helpful.
Familiarity with account-based GTM, strategic selling, executive engagement, competitive analysis, or market segmentation is helpful.
High ownership and a strong bias for action. You should be comfortable pushing work forward without perfect information and aligning teams without direct authority.
Curiosity about how Internet infrastructure is built, bought, operated, and modernized.
What Success Looks Like
Priority accounts have clear, current, evidence-based plans with defined customer outcomes, stakeholders, opportunities, actions, owners, and next steps.
Account teams are aligned on where to focus, who to engage, what Cloudflare can uniquely offer, and how to advance each priority opportunity.
Strategic customer meetings and executive engagements are well prepared, purposeful, and followed by clear action.
Customer, market, and competitive insight reaches the teams making account, product, investment, and GTM decisions.
Cross-functional partners understand their role in each strategic account and follow through on commitments.
Common patterns across strategic accounts become repeatable plays, enablement, and operating rhythms.
Leadership has a trusted partner who can turn account-level insight and priorities into coordinated execution and measurable progress.
Compensation
Compensation may be adjusted depending on work location.
Bay Area-based hires:
Estimated annual salary of $161,000 – $221,000.
NYC-based hires:
Estimated annual salary of $153,000 – $210,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and more fun. The benefits described below apply to employees in the United States; benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx insurance
Dental insurance
Vision insurance
Flexible spending accounts
Commuter spending accounts
Fertility and family-forming benefits
On-demand mental health support and Employee Assistance Program
Global travel medical insurance
Financial Benefits
Short- and long-term disability insurance
Life and accident insurance
401(k) retirement savings plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a
Systems Support Engineer
, you will help ensure the stability, reliability and production parity of non-production environments. You will work closely with development, QA, release management and production operations teams to make sure these environments match production closely, stay available and support high-quality releases.
You will help reduce outages, and build systems and processes that engineers, testers and stakeholders can trust while contributing to a collaborative culture.
Qualifications & Skills
Bachelor’s degree in computer science, engineering, or related STEM field
2+ years of experience managing and troubleshooting Linux-based Demonstrated knowledge of network communications, including use of multicast networking Experience applying operational best practices in Dev and UAT settings
Experience with incident response and root cause analysis
Prior experience supporting electronic trading systems preferred. Ability to coordinate multiple priorities under time pressure Excellent written and verbal stakeholder communication skills
Experience with scripting / automation using languages such as Python, Bash, Go, Java, or JavaScript
Competence in a broad range of technologies, spanning cloud platforms, containerization, monitoring/alerting systems, and distributed messaging platforms (e.g., AWS, Kubernetes, Docker, Splunk, Prometheus, Grafana, RabbitMQ)
Exposure to AI coding assistants and agentic tools (e.g., Claude Code, Codex), including hands-on experience using them to automate operational tasks or accelerate development and troubleshooting
What You’ll Be Working On
Increasing and maintaining parity between lower and production environments by standardizing tooling, infrastructure and configurations
Implementing monitoring, alerting and incident response for UAT and Development Reducing environment downtime and improving reliability during testing
Tracking and reporting on environment performance, including outage metrics and improvements delivered
Collaborating with production operations and development teams to share best practices and ensure consistent operations
Ensuring the status and stability of lower environments to deliver operational excellence
What we Value:
Intent over Instruction:
We set goals; you determine the best way to achieve them
Reliability & Accountability:
You own your domain and follow through on commitments
Continuous Improvement
: You’re always looking for ways to align, monitor, and optimize environments
Collaboration:
You build strong partnerships across teams and disciplines
About You:
You enjoy diagnosing problems and thinking creatively about solutions
You enjoy hands-on operational problem-solving and are curious about the bigger picture
You thrive in fast-moving delivery pipelines where uptime and stability are mission-critical
You are enthusiastic and keen to learn; you learn by doing and feel comfortable diving into unfamiliar technology
The annual base salary range for this position is $115,000 to $175,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-TL1]
Location: Cyprus
Workplace: onsite
About the Client
Our client is a multi-licensed fintech enabling companies to operate across borders and currencies. It brings together a complete banking platform, payment gateway with local payment methods, and crypto services in one place, with a focus on businesses in medium to high-risk sectors.
Role Overview
This role gives you full ownership of the merchant sales cycle, from first contact to a live merchant. You will work alongside the founder & C-level executives and use your own network to bring in the right merchants, not run mass outreach. The focus is on the Cyprus market, so strong local connections with merchants and the industry community are a big advantage. The role is based on-site in Limassol, Cyprus.
Key Responsibilities
Own merchant acquisition end-to-end, from prospecting and first contact to negotiation, contracting, and closing, in medium to high-risk verticals including iGaming, betting, affiliate networks, online trading and online entertainment.
Leverage your network, industry events, community channels, and cold outreach to meet and exceed sales targets & KPIs.
Sell the full product suite: multi-currency accounts, payment gateway with local payment methods, corporate cards, FX, and crypto payments.
Work with the founders and the compliance and onboarding teams to qualify merchants and get them live quickly.
Represent the company at industry conferences such as SiGMA, SBC, ICE, and iFX EXPO, and at company-sponsored events in Cyprus and around the world.
Share market feedback and competitor insights to help shape the product and go-to-market approach.
Requirements
2+ years of B2B sales or business development experience in payments, preferably on a provider side (EMI, PSP, payment gateway, or acquirer).
Experience selling to medium to high-risk merchants, such as iGaming, betting, affiliates, forex/trading.
Hands-on experience managing the full B2B sales cycle, from prospecting through negotiation, closing, and go-live.
An ability to generate your own pipeline and close self-sourced deals.
Bonus: an established network of merchants and payment decision-makers in Cyprus.
Be based in Limassol, Cyprus.
Proficiency with CRM and sales tools.
Languages: native or fluent Russian, with professional English (B2+). Key Soft Skills
Self-starter who owns their pipeline and results, works with minimal guidance, and focuses on getting merchants live rather than collecting conversations.
Strong commercial instinct, knowing where the money is and which deals are worth pursuing.
Natural networker who builds trust with founders, CFOs, and heads of payments, and keeps relationships going beyond the first deal.
Persistence and patience through long, compliance-heavy deal cycles, combined with the flexibility to thrive in a fast-moving startup environment.
What We Offer
Competitive salary aligned with experience
Attractive commission structure on top of base salary
Official employment contract in Cyprus
Direct work with the founders & C-level with no bureaucracy
A complete product to sell, backed by a full sales toolkit and a strong brand presence at top industry events, as well as a steady stream of company-sponsored social and cultural events that make rapport-building easier
Clear career growth as the company expands into new markets
Collaborative and transparent team culture
High-impact role in a scaling fintech company with a strong local presence and network
Recognition of personal milestones and achievements
Social benefits
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is looking for a highly technical, hands-on MTS, ML Security to join Higgsfield Security and own security across our GPU clusters and AI/ML infrastructure, from model training to inference and production deployment.
In this role, you will work as part of the Security team and closely with our ML and Infrastructure teams to design, implement, and operate security controls that protect models, data, and underlying infrastructure. Your core responsibilities will include securing GPU compute environments, assessing infrastructure and AI/ML vendors, and enforcing security requirements through technical controls, deployment policies, and verified remediation.
We're looking for someone who combines deep security engineering expertise with a practical, solutions-oriented mindset. The ideal candidate is comfortable working across cloud environments, Kubernetes, Linux, and GPU infrastructure, and understands how to balance security, performance, and reliability in a fast-moving AI environment.
This role carries direct ownership of GPU infrastructure security and the security requirements that third-party providers must meet to support Higgsfield’s workloads and data.
What you'll do:
AI/ML & GPU Infrastructure Security
- Own the security of GPU clusters supporting distributed training and production inference across cloud and rented datacenter environments.
- Harden GPU hosts, operating systems, drivers, container runtimes, Kubernetes clusters, and workload scheduling configurations; reduce privileged access and unnecessary exposure.
- Secure distributed training environments and GPU workloads through isolation, access controls, and data movement restrictions. Validate isolation between tenants and workloads across compute, networking, and storage, including shared GPU environments where applicable.
- Design and implement controls to protect sensitive datasets, model checkpoints, weights, and customer data.
- Strengthen inference security through tenant isolation, service authorization, secure model loading.
- Partner with ML and Platform Engineering teams to integrate security into infrastructure design and development workflows.
Vendor Security Assessment & Enforcement
- Lead technical security assessments of GPU infrastructure providers, datacenter operators, and other AI security vendors that process Higgsfield data and support AI workloads.
- Evaluate vendor architecture and evidence covering tenant isolation, privileged access, data handling and retention, use of customer data for model training, encryption, vulnerability management, and incident response.
- Translate security requirements into enforceable technical controls, including approved configurations, and continuous checks for configuration drift.
- Track internal and vendor security findings to closure with accountable owners and deadlines, validate remediation, and escalate unmet requirements. Document any approved exceptions with compensating controls and expiration dates.
Cloud & Platform Security
- Design, implement, and maintain security controls across Linux, Kubernetes, cloud infrastructure, networks, and third party datacenter environments.
- Secure infrastructure provisioning, configuration management, and access to third-party infrastructure providers. Restrict and audit vendor and administrator access to cluster management interfaces and production systems.
- Implement least-privilege access, workload identity, secrets management, encryption, and auditable access controls.
- Identify and remediate vulnerabilities and configuration risks across production systems, including GPU hosts, drivers, and container runtimes, coordinating changes with infrastructure owners to maintain service reliability.
Security Operations & Risk Management
- Develop and maintain detection and response capabilities for infrastructure and AI-specific security threats, including unauthorized GPU workloads, privilege escalation, and suspicious data transfers.
- Investigate and respond to potential credential compromise, unauthorized data access, model theft, and compromised workloads.
- Partner cross-functionally to implement practical security improvements that account for the performance, scalability, and reliability requirements of GPU workloads.
Requirements:
- Strong hands-on experience in Security Engineering, Infrastructure Security, Platform Security, or a related technical discipline.
- Deep understanding of Linux, Kubernetes, networking, and cloud infrastructure security.
- Practical experience securing or operating GPU clusters or distributed AI/ML infrastructure, with an understanding of training and inference workloads, GPU drivers and runtimes, and workload isolation.
- Experience designing and implementing security controls across complex, distributed production environments.
- Strong knowledge of identity and access management, workload isolation, encryption, secrets management, and least-privilege principles.
- Experience conducting technical vendor security assessments, evaluating supporting evidence, and driving remediation with external providers.
- Ability to identify, investigate, and remediate security vulnerabilities and infrastructure threats.
- Proficiency in scripting or programming languages such as Python, Go, or Bash.
- Experience partnering with Infrastructure, Platform, or ML Engineering teams to implement security solutions.
- Strong technical ownership, sound judgment, and the ability to prioritize security risks in a fast-paced environment.
- A hands-on, collaborative approach with the ability to independently drive security initiatives from design through deployment, verify that controls work in production, and hold internal teams and vendors accountable for agreed security requirements.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $300,000, depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🛡️ THE ROLE
Most GRC roles are about keeping auditors happy. This one is about earning our members' trust: every day, they share their diagnoses, their claims and their care with us.
You'll join Alan's security team to help run our compliance and risk work across ISO 27001, HDS and DORA, across a growing number of countries and regulators. We just earned our HDS certification, and there's much more to build, including how we govern AI across our products: assessing AI risks, setting the controls, and keeping up with the AI Act.
You'll learn alongside experienced security engineers, with a dedicated coach from day one. You'll take on real ownership early, and your scope grows as we scale from 1M to many millions of members. And you'll learn how we work at Alan: teams own their risks and controls, we automate wherever we can, and we focus on real outcomes, not paperwork.
🚀 WHAT YOU'LL DO
- Keep our certifications on track. You run the day-to-day of the ISO 27001 and HDS audit cycles: collecting evidence, preparing internal audits, and following up on corrective actions until they're closed.
- Turn regulations into practical actions. With Legal and the DPO, you help translate requirements like DORA, HDS, and GDPR into clear tasks for the teams, and track that they get done.
- Learn the health sector rules. You build your knowledge of health-specific frameworks (ANS, HDS) and help apply them to how we handle health data.
- Contribute to risk management. You help build and update our risk mapping, including AI risks, and follow up on the treatment plans with the teams who own them.
- Support the teams who own the controls. You keep the controls framework up to date, answer teams' questions, and help explain security clearly to every stakeholder, from engineers to managers.
- Support incident governance. You help classify and document incidents, keep Business continuity and Disaster recovery plans up to date, and prepare inputs for DORA incident reports.
- Automate what slows us down. You spot repetitive compliance tasks and automate them with scripts, tools or AI.
🏗️ WHAT YOU'LL HELP BUILD
- One compliance backbone: A single control system for several regulators in several countries, so Alan can scale without rebuilding compliance each time.
- An automated evidence engine: evidence collected straight from engineering systems with scripts and AI, so audits run continuously instead of as a quarterly rush.
You'll work closely with Legal, the DPO, Internal Audit and Risk, and day to day with engineering and operations teams.
⭐ WHAT WE'RE LOOKING FOR
- You want to do the work yourself and grow with it: a permanent, hands-on role where you build things for the long run.
- 2+ years in security, GRC or compliance (an audit background is fine if you want to move into building).
- You've played a key part in a certification or audit cycle (ISO 27001, HDS, SOC 2 or similar).
- You're curious about how things work technically, and you've automated at least one manual task (a script, a tool, an AI workflow).
- You're fluent in French and English, and comfortable presenting in both.
- You learn fast, ask for feedback, and go into the details when it matters.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France, Belgium or Spain.
Remote work: We offer remote work flexibility.
Contract type: Permanent contract only (no freelancing).
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: 350 South Grand Avenue Suite 4500, Los Angeles, CA 90071
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SENIOR CLIENT MANAAGER- REAL ESTATE COMMERCIAL LINES OF INSURANCE
LOCATION:
The role can located out of our Newport Beach, or Los Angeles, CA office with a hybrid work schedule; in office 2x a week.
SUMMARY:
The Senior Client Manager is a senior, client-facing individual contributor responsible for managing the day-to-day delivery of service for complex commercial Property & Casualty insurance programs. This role partners closely with Producers, Client Executives, Client Advocates, carrier partners, and other internal resources to execute client strategies, coordinate renewals, analyze exposures, and deliver responsive, high-quality service throughout the insurance lifecycle.
The Senior Client Manager II serves as the primary day-to-day client contact and provides technical consultation regarding coverage, contract requirements, policy administration, and risk management solutions. Working in alignment with the Client Executive and Producer, this role translates broader client strategies into actionable service plans, manages account-level deliverables, and helps ensure client commitments are completed accurately and on time.
The Senior Client Manager II also provides mentoring, technical guidance, and knowledge-sharing to service team members while contributing to operational excellence, consistency, and overall client satisfaction.
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking are valued throughout our organization. To perform this role successfully, an individual must be able to execute each essential duty at a high level. The requirements below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
ESSENTIAL DUTIES & RESPONSIBILITIES:
Client Service & Account Management
Serve as the primary day-to-day client contact for assigned accounts, working in partnership with the Client Executive and Producer to deliver an aligned client experience.
Establish and maintain strong client relationships through proactive communication, technical consultation, responsiveness, and follow-through.
Research and respond to client questions regarding coverage, policy interpretation, contractual risk transfer, insurance requirements, and risk management matters.
Review client insurance programs and identify potential coverage gaps, exposure concerns, coverage enhancements, and risk management solutions.
Manage and oversee day-to-day service activities, including endorsements, policy changes, certificates of insurance, binders, audits, premium financing, invoicing, allocations, and other account servicing activities.
Coordinate with carriers, wholesalers, Claims, Risk Control, legal counsel, and other internal and external resources to address client needs.
Prepare and review schedules of insurance, coverage summaries, benchmarking information, stewardship reports, presentations, and other client-facing deliverables.
Maintain complete and accurate agency management and document management system records and ensure activities meet applicable quality, documentation, and service standards.
Manage open items, service timelines, and client commitments to ensure timely and accurate completion of deliverables.
Facilitate client meetings, educational sessions, stewardship reviews, and other client engagement activities as appropriate.
Partner with Claims and carrier resources to support the resolution of client claim matters.
Serve as an initial escalation point for complex service matters and coordinate with the Client Executive, Producer, Client Service Leader, or other appropriate resources when broader relationship, coverage, or strategic intervention is needed.
Renewal Strategy & Execution
Coordinate internal renewal planning meetings and manage renewal timelines, deliverables, action items, and accountabilities.
Partner with the Client Executive and Producer to evaluate loss experience, exposure changes, market conditions, coverage structure, and overall program performance.
Develop technical analyses and recommendations that support renewal strategy and program design decisions.
Support external renewal strategy meetings by preparing materials, providing technical consultation, documenting decisions, and coordinating follow-up activities.
Lead the collection, review, validation, and analysis of exposure information, loss data, applications, and underwriting information.
Coordinate submission development and marketing activities in alignment with the strategy established by the Client Executive and Producer.
Prepare high-quality submissions and supporting documentation for the marketplace.
Analyze carrier quotations, coverage terms, conditions, exclusions, pricing, and program alternatives.
Provide recommendations regarding program structure, deductibles, limits, coverage enhancements, and other program considerations.
Support carrier negotiations and, where appropriate, negotiate coverage terms, conditions, and pricing within the established client strategy.
Participate in proposal development and client presentations, providing technical consultation regarding coverage options and recommendations.
Coordinate binding activities, including orders to bind, coverage confirmations, evidence of insurance, and policy issuance.
Oversee policy checking, carrier corrections, and final policy delivery.
Develop billing allocations and coordinate accurate and timely renewal invoicing.
Leadership & Team Support
Provide mentoring, technical guidance, and knowledge-sharing to Client Managers, Account Managers, Assistant Account Managers, and other service team members.
Coordinate and assign account-level service activities consistent with established team roles while maintaining accountability for assigned deliverables.
Support onboarding and training through process guidance, account knowledge transfer, and technical instruction.
Share expertise regarding coverage interpretation, policy analysis, documentation standards, renewal processes, and service best practices.
Support department initiatives focused on operational efficiency, service consistency, quality, technology adoption, and employee development.
Foster effective collaboration among client service, sales, Claims, Risk Control, carriers, and other internal and external
REQUIREMENTS:
Advanced knowledge of commercial Property & Casualty insurance, including major coverage lines and complex commercial exposures.
Strong technical ability to analyze policies, endorsements, contracts, loss information, exposure data, and other insurance-related documentation.
Demonstrated experience managing complex renewal and account-service processes.
Strong client relationship, consultation, negotiation, presentation, and communication skills.
Ability to recognize coverage and service issues, evaluate alternatives, and recommend appropriate solutions.
Strong analytical and problem-solving skills with the ability to exercise sound judgment.
Strong project management, organization, prioritization, and time-management skills.
Ability to coordinate multiple stakeholders, competing priorities, and deadlines with limited oversight.
Advanced proficiency in Microsoft Office and applicable agency and document management systems.
Demonstrated ability to leverage technology, data, and emerging AI solutions to improve workflows, documentation quality, client deliverables, accuracy, and service efficiency.
Ability to quickly develop proficiency in applicable internal, carrier, and client-service systems.
High level of professionalism, discretion, and commitment to delivering high-quality client experiences.
SUPERVISORY RESPONSIBILITIES:
N/A
EDUCATION and/or EXPERIENCE:
Bachelor's degree preferred.
Generally, 7 or more years of commercial Property & Casualty insurance experience, including significant experience in a client-facing account management role.
Demonstrated experience managing complex middle-market and/or large commercial accounts.
Experience coordinating renewals, analyzing coverage, evaluating insurance programs, and providing consultative client solutions.
Demonstrated experience providing technical guidance, mentoring, or account leadership to service team members preferred.
Relevant insurance industry designations such as CPCU, ARM, CIC, CRM, CRIS, or equivalent preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $125,000 to $155,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 4675 MacArthur Court, Suite 750, Newport Beach, CA 92660
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SENIOR CLIENT MANAAGER- REAL ESTATE COMMERCIAL LINES OF INSURANCE
LOCATION:
The role can located out of our Newport Beach, or Los Angeles, CA office with a hybrid work schedule; in office 2x a week.
SUMMARY:
The Senior Client Manager is a senior, client-facing individual contributor responsible for managing the day-to-day delivery of service for complex commercial Property & Casualty insurance programs. This role partners closely with Producers, Client Executives, Client Advocates, carrier partners, and other internal resources to execute client strategies, coordinate renewals, analyze exposures, and deliver responsive, high-quality service throughout the insurance lifecycle.
The Senior Client Manager II serves as the primary day-to-day client contact and provides technical consultation regarding coverage, contract requirements, policy administration, and risk management solutions. Working in alignment with the Client Executive and Producer, this role translates broader client strategies into actionable service plans, manages account-level deliverables, and helps ensure client commitments are completed accurately and on time.
The Senior Client Manager II also provides mentoring, technical guidance, and knowledge-sharing to service team members while contributing to operational excellence, consistency, and overall client satisfaction.
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking are valued throughout our organization. To perform this role successfully, an individual must be able to execute each essential duty at a high level. The requirements below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
ESSENTIAL DUTIES & RESPONSIBILITIES:
Client Service & Account Management
Serve as the primary day-to-day client contact for assigned accounts, working in partnership with the Client Executive and Producer to deliver an aligned client experience.
Establish and maintain strong client relationships through proactive communication, technical consultation, responsiveness, and follow-through.
Research and respond to client questions regarding coverage, policy interpretation, contractual risk transfer, insurance requirements, and risk management matters.
Review client insurance programs and identify potential coverage gaps, exposure concerns, coverage enhancements, and risk management solutions.
Manage and oversee day-to-day service activities, including endorsements, policy changes, certificates of insurance, binders, audits, premium financing, invoicing, allocations, and other account servicing activities.
Coordinate with carriers, wholesalers, Claims, Risk Control, legal counsel, and other internal and external resources to address client needs.
Prepare and review schedules of insurance, coverage summaries, benchmarking information, stewardship reports, presentations, and other client-facing deliverables.
Maintain complete and accurate agency management and document management system records and ensure activities meet applicable quality, documentation, and service standards.
Manage open items, service timelines, and client commitments to ensure timely and accurate completion of deliverables.
Facilitate client meetings, educational sessions, stewardship reviews, and other client engagement activities as appropriate.
Partner with Claims and carrier resources to support the resolution of client claim matters.
Serve as an initial escalation point for complex service matters and coordinate with the Client Executive, Producer, Client Service Leader, or other appropriate resources when broader relationship, coverage, or strategic intervention is needed.
Renewal Strategy & Execution
Coordinate internal renewal planning meetings and manage renewal timelines, deliverables, action items, and accountabilities.
Partner with the Client Executive and Producer to evaluate loss experience, exposure changes, market conditions, coverage structure, and overall program performance.
Develop technical analyses and recommendations that support renewal strategy and program design decisions.
Support external renewal strategy meetings by preparing materials, providing technical consultation, documenting decisions, and coordinating follow-up activities.
Lead the collection, review, validation, and analysis of exposure information, loss data, applications, and underwriting information.
Coordinate submission development and marketing activities in alignment with the strategy established by the Client Executive and Producer.
Prepare high-quality submissions and supporting documentation for the marketplace.
Analyze carrier quotations, coverage terms, conditions, exclusions, pricing, and program alternatives.
Provide recommendations regarding program structure, deductibles, limits, coverage enhancements, and other program considerations.
Support carrier negotiations and, where appropriate, negotiate coverage terms, conditions, and pricing within the established client strategy.
Participate in proposal development and client presentations, providing technical consultation regarding coverage options and recommendations.
Coordinate binding activities, including orders to bind, coverage confirmations, evidence of insurance, and policy issuance.
Oversee policy checking, carrier corrections, and final policy delivery.
Develop billing allocations and coordinate accurate and timely renewal invoicing.
Leadership & Team Support
Provide mentoring, technical guidance, and knowledge-sharing to Client Managers, Account Managers, Assistant Account Managers, and other service team members.
Coordinate and assign account-level service activities consistent with established team roles while maintaining accountability for assigned deliverables.
Support onboarding and training through process guidance, account knowledge transfer, and technical instruction.
Share expertise regarding coverage interpretation, policy analysis, documentation standards, renewal processes, and service best practices.
Support department initiatives focused on operational efficiency, service consistency, quality, technology adoption, and employee development.
Foster effective collaboration among client service, sales, Claims, Risk Control, carriers, and other internal and external
REQUIREMENTS:
Advanced knowledge of commercial Property & Casualty insurance, including major coverage lines and complex commercial exposures.
Strong technical ability to analyze policies, endorsements, contracts, loss information, exposure data, and other insurance-related documentation.
Demonstrated experience managing complex renewal and account-service processes.
Strong client relationship, consultation, negotiation, presentation, and communication skills.
Ability to recognize coverage and service issues, evaluate alternatives, and recommend appropriate solutions.
Strong analytical and problem-solving skills with the ability to exercise sound judgment.
Strong project management, organization, prioritization, and time-management skills.
Ability to coordinate multiple stakeholders, competing priorities, and deadlines with limited oversight.
Advanced proficiency in Microsoft Office and applicable agency and document management systems.
Demonstrated ability to leverage technology, data, and emerging AI solutions to improve workflows, documentation quality, client deliverables, accuracy, and service efficiency.
Ability to quickly develop proficiency in applicable internal, carrier, and client-service systems.
High level of professionalism, discretion, and commitment to delivering high-quality client experiences.
SUPERVISORY RESPONSIBILITIES:
N/A
EDUCATION and/or EXPERIENCE:
Bachelor's degree preferred.
Generally, 7 or more years of commercial Property & Casualty insurance experience, including significant experience in a client-facing account management role.
Demonstrated experience managing complex middle-market and/or large commercial accounts.
Experience coordinating renewals, analyzing coverage, evaluating insurance programs, and providing consultative client solutions.
Demonstrated experience providing technical guidance, mentoring, or account leadership to service team members preferred.
Relevant insurance industry designations such as CPCU, ARM, CIC, CRM, CRIS, or equivalent preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $125,000 to $155,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve.
Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 2+ years of experience in software development.
- Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter.
- Take ownership of scoped problems from investigation through implementation and follow-up.
- Familiarity with Ruby on Rails (Rails).
- Use observability tools to understand system health and investigate issues; experience with Datadog is valuable.
- Care about testing, maintainability, and clarity in both code and documentation.
- Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes.
Bonus points for:
- Familiarity with or exposure to Kubernetes.
- Experience with Datadog.
- Experience with Terraform.
What you can expect:
- Build and improve the services that power Device Trust.
- Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices.
- Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling.
- Help establish safer ways to make and validate changes to critical systems.
- Participate in incident response and post-incident learning, turning operational lessons into lasting improvements.
- Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United Kingdom; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
We’re looking for a Director, Enterprise IT to build and lead a new function at Airalo. Enterprise IT is responsible for the IT estate our team members use every day and the core business systems that run the company, starting with ERP and expanding to the wider corporate application stack as we scale.
This is a build-and-run role. You’ll lead an established IT Operations team (a lead and a team of four) covering service management, endpoints, networking, identity and SSO. You’ll also be the accountable technical owner of our ERP platform, from implementation into steady state. As more corporate tooling moves into your remit, you’ll recruit and structure an Enterprise Applications team and move us away from every function buying and running its own critical systems. Business functions keep ownership of their processes, data and decisions.
You’ll have real ownership in shaping how systems are configured, governed and supported, and in building the team and operating model that carries us through the next stage of growth.
What you’ll do:
Lead the IT Operations team and its lead: set priorities and service levels, with a clear split between run and build work
Own service desk performance, request and incident handling, and team member satisfaction
Own endpoint and device management, including OS and software update policy, balancing compliance against minimal disruption to people’s work
Own identity, SSO, access provisioning and offboarding as a single, auditable control point, and automate joiner, mover and leaver processes and other repeatable IT work
Act as the accountable owner of the ERP platform, including system configuration, workflow design and ongoing maintenance. If vendor selection is still open when you join, lead its final stages with stakeholders to confirm scope, modules and implementation approach
Own the design of core ERP configuration areas such as financial consolidation, budgeting and forecasting, master data, and integration with adjacent systems
Manage the ERP implementation partner or systems integrator, holding them to scope, quality, timeline and budget
Establish change control, testing and release processes for ERP from day one, and own the post-go-live support model (L1 to L3, vendor SLAs, release cadence)
Document system configuration, data flows and integration points so no single person is a dependency
Own IT general controls, segregation of duties design and monitoring, and audit evidence for corporate systems, supporting compliance certification and SOX-style financial controls where they apply
Own disaster recovery, backup and resilience for corporate systems, and work with Security on access policy, device trust and approved or blocked software
Partner with the Data team: Enterprise IT owns platforms, integrations and access controls, while Data keeps reporting, analytics, pipelines and data governance
Set the approach to AI tools across corporate functions (tooling, access and safe-use guardrails), with functions owning day-to-day use
Build the Enterprise Applications team: define roles, then hire and develop the first leads (2 to 3 additional hires expected over time)
Define the roadmap and Buy / Hold / Sell decisions for bringing additional corporate technology (HR, finance, CRM, collaboration and other SaaS) under Enterprise IT, backed by a lightweight governance model: application inventory, ownership matrix and lifecycle approach
Own vendor, licence and SaaS renewal management for in-scope systems, consolidating duplicate tools and spend, along with Enterprise IT’s budget and headcount plan
Lead the change from function-owned tools to centrally governed systems without taking process ownership away from the business, and act as a trusted advisor to leadership on application strategy, cost and risk
Must-haves:
Senior leadership of an IT or enterprise applications function in a scaling business, including managing managers
Led our ERP implementation from the owner’s side, including managing a systems integrator
Owned a business system end to end (configuration, support and continuous improvement), rather than only overseeing third parties
Experience running IT operations (service desk, endpoint and MDM, identity and SSO) in a SaaS-first estate
Experience building and operating IT controls (ITGC, SoD, audit) in a finance-critical environment
Experience leading organisational change, moving functions to shared ownership models while keeping their trust
Comfortable operating without a large existing team or established playbook, and able to set up processes, documentation and governance from scratch
Strong stakeholder management, working directly with finance, operations and other business functions as primary ERP users
Strong commercial and vendor management skills
Strong communicator who can translate between technical configuration detail and business outcomes
Pragmatic about control: balances compliance with team member experience, without blocking people or pushing them into workarounds
Nice to have:
Hands-on experience configuring and administering a major ERP platform (SAP, NetSuite, Dynamics 365, Oracle, or similar), ideally including financial consolidation, budgeting or forecasting modules, and relevant platform certifications
Experience of an ERP vendor selection process, including RFP evaluation, demo scenarios or business-case development
Experience in an ISO 27001, SOC 2 Type 2 or SOX environment
Exposure to wider enterprise application categories beyond ERP (HRIS, CRM, collaboration, identity and access management)
Experience building or growing a small technology team, including hiring and role design
Experience deploying AI tooling across corporate functions
Experience leading remote or distributed teams
Experience in a private equity-backed, high-growth or newly scaling business
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £95,200– £142,800
📍 Spain: €86,800 – €130,200
Your Home Destination: 🛫 Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the engine room of our Professional Services team as the Resource Planning Lead, where you’ll play a pivotal role in matching top-tier talent with exciting engagements! In this dynamic execution and analytics role, your mission is to build seamless schedules, maintain crystal-clear data, and proactively spot risks before they happen to keep our delivery capacity running smoothly. If you love optimizing processes, championing data quality, and envisioning a clear path toward PS operations or delivery leadership, this is your chance to make a massive impact behind the scenes.
💻 THE DAY-TO-DAY
- Matchmaker Extraordinaire: Process staffing requests from intake to assignment, perfectly aligning consultants to engagements based on their unique skills, availability, and project timelines.
- Architect the Schedule: Maintain accurate and current resource schedules and assignments within Kantata (our PSA platform) to ensure our allocations are always up to date.
- Spot the Gaps: Proactively flag scheduling conflicts, over-allocations, and staffing gaps to practice leads and the Resource Manager, while bringing creative options to the table to resolve them.
- Drive Data Brilliance: Produce insightful weekly and monthly reports on utilization, bench time, time-to-staff, and forecast versus actuals to power strategic leadership decisions.
- Master the Matrix: Keep our skills matrix shining by meticulously collecting and verifying consultant skill updates, certifications, and assignment data.
- Empower Our Partners: Take charge of partner resource administration by tracking assignments, managing scorecards, and ensuring partner onboarding logistics run without a hitch.
- Automate the Future: Champion process improvement by leveraging AI tools and automation to slash manual work in scheduling, reporting, and data cleanup.
🦸 YOUR SUPERPOWERS
- Educational Foundation: You hold a Bachelor's degree in business, operations, analytics, or a related field, or possess equivalent real-world experience.
- Experience in Action: You bring 1 to 3 years of experience in scheduling, resource coordination, operations, project coordination, or a similar analytical role.
- Spreadsheet Sorcery: You boast strong Excel or Google Sheets skills, making data analysis and reporting look like absolute magic.
- Master Organizer: You are highly organized, impeccably detail-oriented, and entirely comfortable juggling multiple moving requests at once without missing a beat.
- Clear Communicator: You have crisp written and verbal communication skills, plus the confidence to proactively follow up with colleagues to gather the information you need.
- Tech-Forward Thinker: You are incredibly comfortable with AI tools and have a passionate interest in automating repetitive, manual work to work smarter, not harder.
⭐ BONUS POINTS
- Industry Insider: You have internship or co-op experience specifically within professional services.
- Platform Pro: You have hands-on exposure to Kantata (Mavenlink) or another sophisticated PSA or scheduling platform.
- SaaS Enthusiast: You bring a keen interest in the LMS, HCM, or SaaS space.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Задачи:
— Управление командой: Affiliate, Retention, Digital и SMM.
— Формирование и контроль маркетингового бюджета.
— Планирование первичных и повторных выдач, распределение планов и бюджетов между каналами.
— Развитие CPA-трафика, альтернативных источников, digital-рекламы, mobile и retention-направлений.
— Контроль стоимости привлечения, конверсий и экономики каналов.
— Анализ просадок, оперативное управление командой и планирование задач на день / неделю / месяц.
— Взаимодействие с IT, аналитикой, Risk и CRM.
Требования:
— Обязателен опыт в МФО / Fintech.
— Обязателен практический опыт работы с CPA-моделью и понимание её специфики.
— Опыт управления маркетинговой командой и несколькими каналами привлечения.
— Опыт работы с альтернативными источниками трафика и понимание performance-маркетинга.
— Понимание CRM, retention-механик и экономики повторных выдач.
— Сильные аналитические навыки, ориентация на результат и умение самостоятельно принимать решения.
Условия:
— Формат: полностью удалённый.
— График: 5/2, с 9:00 до 18:00 МСК.
— Зарплата: 2 700 USDT.
Location: Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt.
You’ll join a close-knit, highly cross-functional team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth.
In this role, you’ll:
As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes.
You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
We are looking for candidates with:
- 5+ years of proven experience in business operations, strategy and operations, ideally in a fast-paced technology environment.
- Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
- Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions.
- Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
- Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
- Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes.
- Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities.
- Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
- Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better.
Nice to have experience:
- Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts.
- Management consulting, finance, program management in Tech, FinTech, Blockchain other similar.
- Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Tampa, United States; Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
We are seeking a highly motivated Technical Project Manager to lead enterprise integration projects for our growing customer base. This role is ideal for someone with a strong software engineering background who can bridge the gap between customers, product teams, and developers.
The ideal candidate brings hands-on experience with modern technologies (Java, Kotlin, TypeScript, JavaScript, REST APIs, Kubernetes, and enterprise integrations) along with strong communication and leadership skills.
Responsibilities
Lead enterprise integration projects end-to-end, aligning customer requirements, technical delivery, and post-launch support.
Serve as the primary liaison between customers, engineering, and stakeholders, driving cross-functional collaboration across APIs, mobile, and infrastructure.
Manage project scope, timelines, risks, and dependencies across multiple initiatives.
Facilitate technical discussions and support architecture, API design, and integration decisions (including OpenAPI).
Oversee testing, release coordination, and troubleshooting across application, integration, and network layers.
Communicate status, risks, and escalations clearly while promoting Agile best practices and strong team collaboration.
Requirements
Bachelor’s degree in Computer Science, Engineering, or related field.
Strong background in software development and enterprise integrations.
Experience with REST APIs, OpenAPI, and integration workflows.
Solid understanding of networking, system configuration, and troubleshooting.
Strong problem-solving, organizational, and communication skills; experience in Agile environments preferred.
Preferred Qualifications
Experience as a TPM, Solutions Architect, Engineer, or Engineering Manager.
Experience managing enterprise integration or implementation projects.
Familiarity with IoT, wearables, or frontline workforce applications.
Experience with cloud platforms and DevOps practices.
What we offer
Work location is Tampa, FL or Austin, TX
Competitive compensation
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly team events and companywide celebrations
Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Northeast
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
4–6+ years of experience in Information Security, GRC, Risk Management, Compliance, IT Audit, or a related field.
Strong practical knowledge of information security and compliance frameworks such as ISO 27001, SOC 2, PCI DSS, CCSS or similar.
Experience working with applicable regulatory requirements such as NIS2, DORA, GDPR, or other relevant regulations.
Hands-on experience conducting information security risk assessments, control assessments, gap analyses, and compliance reviews.
Experience supporting or coordinating internal and external audits, certifications, and regulatory assessments.
Ability to independently manage compliance initiatives, track remediation activities, and follow up with control owners.
Experience developing, reviewing, and maintaining security policies, standards, procedures, controls, and related documentation.
Understanding of common information security domains, including access management, vulnerability management, incident management, third-party risk, business continuity, cloud security, and data protection.
Experience working with third-party/vendor risk assessments and security due diligence.
Experience responding to customer security questionnaires, RFIs/RFPs, or customer compliance requests.
Ability to translate regulatory, contractual, and security requirements into clear and actionable controls for technical and business teams.
Strong stakeholder management skills and experience collaborating with Security, IT, Engineering, Legal, Privacy, Procurement, and business teams.
Strong analytical skills and ability to identify, assess, document, and communicate security and compliance risks.
Excellent written and verbal communication skills, including the ability to explain GRC topics to both technical and non-technical stakeholders.
Strong organizational skills and ability to manage several compliance, risk, and audit activities in parallel.
Ability to work independently, prioritize effectively, and take ownership of GRC activities from identification through remediation and closure.
Professional working proficiency in English.
Nice to have:
Experience in SaaS, cloud-based, technology, or other highly regulated environments.
Experience with GRC platforms or compliance automation tools such as ServiceNow GRC, OneTrust, Vanta, Drata, AuditBoard, or similar.
Familiarity with cloud platforms such as AWS, Azure, or GCP from a governance and compliance perspective.
Relevant professional certifications such as CISA, CISM, CRISC, CISSP, ISO 27001 Lead Implementer, or ISO 27001 Lead Auditor.
Experience participating in or leading compliance improvement and control maturity initiatives.
Responsibilities
Own and coordinate day-to-day GRC activities across information security, risk management, compliance, and assurance.
Conduct information security risk assessments, identify control gaps, document risks, and track remediation actions with relevant owners.
Support the implementation, maintenance, and continuous improvement of security and compliance frameworks such as ISO 27001, SOC 2, PCI DSS, and other applicable standards.
Monitor relevant regulatory and contractual requirements and help translate them into practical security controls and compliance activities.
Coordinate and support internal and external audits, certification activities, customer assessments, and regulatory reviews.
Maintain and improve security policies, standards, procedures, control documentation, risk registers, and other GRC documentation.
Perform control assessments and periodically evaluate the effectiveness of implemented security controls.
Track audit findings, compliance gaps, risks, and remediation plans through to closure.
Support third-party and vendor security risk assessments, including due diligence and ongoing risk reviews.
Manage and respond to customer security questionnaires, security reviews, and compliance-related requests in collaboration with relevant teams.
Partner with Security, IT, Engineering, Legal, Privacy, Procurement, and business stakeholders to ensure security and compliance requirements are understood and implemented.
Provide guidance to control owners on compliance requirements, risk treatment, evidence collection, and remediation activities.
Identify opportunities to improve and automate GRC processes, evidence collection, reporting, and compliance monitoring.
Develop and maintain GRC metrics, dashboards, and reporting to provide visibility into risks, compliance status, audit findings, and remediation progress.
Support security awareness and compliance initiatives where relevant.
Stay informed about changes in security standards, regulations, and industry practices and assess their potential impact on the organization.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp’s AI Spend Management team helps finance and technical teams understand and manage what they spend across AI providers and subscriptions. We are building the third pillar https://ramp.com/blog/ramp-at-44-billion-the-third-pillar of finance. The product brings provider usage and billing information together so customers can see where costs come from, attribute spend, and act on it with greater confidence.
We’re looking for a senior backend engineer to build the systems behind that experience. You’ll own substantial projects from design through production, turn data from different providers into dependable product experiences, and work with product, design, data, and engineering partners to make complex spend information useful to customers. You will be involved in key company initiatives such as inference accounting, and figuring out new and novel ways to help companies not just manage, but think about their AI Spend.
WHAT YOU’LL DO
- Design and build backend services and APIs that support AI spend visibility, attribution, insights, and controls
- Build and improve integrations that ingest usage and billing information from supported providers
- Taking the data from those integrations and converting it into helpful structures for external customers, and internal product consumers
- Create reliable data models and processing workflows that make spend information accurate, traceable, and useful across the product
- Own projects from technical design through launch, monitoring, and iteration
- Improve the reliability, performance, and observability of systems as customer usage and provider coverage grow
- Partner with product, design, data, and engineering teammates to turn customer needs into practical solutions
- Raise the engineering bar through thoughtful design reviews, code reviews, and mentorship
WHAT YOU’LL NEED
- Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows
- Strong judgment about system design, data correctness, reliability, and when to keep a solution simple
- A track record of independently owning complex projects and shipping high-quality software
- Experience working with external data sources or integrations where data quality and changing interfaces matter
- Comfort working through ambiguous product problems with cross-functional partners
- Clear communication and a collaborative approach to technical decisions and feedback
NICE TO HAVES
- Experience with usage metering, billing, spend management, or financial data products
- Experience integrating with AI providers or other third-party usage and billing APIs
- Experience building attribution, alerts, limits, or other systems that help customers understand and manage spend
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an General QA engineer!
Requirements
Education & Experience
Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related STEM field.
3+ years of experience in QA Engineering or Software Testing in a high-throughput or low-latency environment.
Experience with quantitative systems, HFT, trading platforms, or financial applications is highly preferred.
Core Technical Skills
Strong knowledge of software testing methodologies, SDLC best practices, and quality assurance processes.
Experience testing REST APIs and WebSocket-based services.
Proficiency in SQL for data validation, troubleshooting, and debugging.
Experience with API testing tools such as Postman.
Hands-on experience with monitoring and observability tools such as Grafana, Prometheus, or Kibana.
Confident working knowledge of Linux command-line tools, logs, system utilities, and process monitoring.
Experience working with Docker.
Proficiency in scripting or programming languages such as Python or Java.
Experience with test automation frameworks and libraries such as Pytest, Selenium, or Pandas.
Familiarity with version control systems and CI/CD workflows.
Experience with automated testing, continuous integration, and deployment processes.
Trading & Quantitative Systems Knowledge
Understanding of market microstructure and trading products, including spot, futures, and swaps.
Familiarity with low-latency and high-frequency trading systems.
Strong understanding of mathematics, statistics, and numerical methods relevant to quantitative trading.
Ability to reason through quantitative problems and collaborate effectively with researchers, developers, and analysts.
Analytical & Problem-Solving Skills
Strong analytical and problem-solving skills.
Ability to independently investigate and solve complex technical issues.
Strong focus on quality, reliability, and system performance.
Experience working with complex distributed systems is an advantage.
Mindset & Soft Skills
Strong interest in technology, quantitative finance, and continuous learning.
Team-oriented mindset with strong communication and collaboration skills.
High level of ownership, reliability, and attention to detail.
Predictable availability to support stable operation of production trading systems when required.
Responsibilities
As a QA Engineer, you will be part of a high-performance team responsible for developing and maintaining low-latency infrastructure, HFT and quantitative systems, and real-time risk management tools. You will work closely with developers, analysts, researchers, and system engineers to ensure system reliability, scalability, performance, and quality.
Key Responsibilities:
Design, develop, and execute comprehensive test plans for trading infrastructure and internal tools.
Build and maintain automated test suites for real-time quantitative systems and APIs.
Ensure adequate test coverage for low-latency, high-availability, and scalable systems.
Collaborate with developers and analysts to clarify requirements, identify edge cases, and align testing with business and technical objectives.
Investigate, reproduce, and debug issues in complex distributed systems.
Contribute to performance testing, latency benchmarking, and system monitoring.
Support CI/CD pipelines through automated testing strategies.
Maintain high standards of test documentation and test coverage.
Working terms
Immerse yourself in Crypto & Web3:Master cutting-edge technologies and become an expert in the most innovative industry.
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Austin, in-person
Specialist, B2B Account Recovery
Department:
Operations
Reports To:
Senior Manager, B2B Account Recovery
Location:
Austin, TX (Primarily In-Office)
About inKind
inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.
Our mission is to help restaurants thrive by providing flexible capital and technology that drives repeat guests, while delivering exceptional dining experiences for consumers. As we continue to grow, we're looking for people who enjoy solving challenging business problems, working collaboratively, and taking ownership of meaningful outcomes.
About the Role
The Specialist, B2B Account Recovery plays an important role in protecting inKind's restaurant financing portfolio while preserving long-term relationships with our partners.
Reporting to the Senior Manager, B2B Account Recovery, you'll manage a portfolio of restaurant partners experiencing financial distress or contractual default. You'll own recovery efforts from initial outreach through resolution, negotiating directly with restaurant owners and operators to develop practical solutions that maximize recovery while maintaining professionalism and trust.
This isn't a traditional collections role. Success requires commercial judgment, negotiation skills, empathy, and the ability to balance financial outcomes with long-term business relationships. You'll work cross-functionally with Legal, Finance, Operations, Sales, and Partner Success while contributing ideas that continuously improve our recovery processes as we scale.
What You'll Do
Account Portfolio Management
Own a portfolio of restaurant partner accounts in default, driving recovery efforts from initial outreach through final resolution.
Develop recovery strategies tailored to each partner's financial and operational circumstances.
Maintain consistent communication with restaurant owners and operators while ensuring timely follow-up.
Prioritize accounts based on financial exposure, contractual obligations, and business risk.
Escalate complex or high-risk matters appropriately while independently managing day-to-day recovery activities.
Negotiation & Resolution
Lead negotiations with restaurant owners to resolve contractual defaults through payment plans, settlements, restructures, or other mutually beneficial solutions.
Balance recovery objectives with maintaining positive long-term relationships wherever possible.
Conduct difficult financial conversations professionally, confidently, and respectfully.
Document negotiated agreements and ensure commitments are accurately executed.
Risk Management & Legal Coordination
Review executed agreements to identify contractual obligations and default triggers.
Prepare and issue notices of default and other recovery documentation.
Coordinate closely with Legal on escalated matters, litigation support, and enforcement activities.
Prepare and maintain UCC-1 financing statements and supporting documentation.
Ensure recovery activities remain compliant with company policies and applicable regulations.
Process & Operational Excellence
Maintain accurate records within Salesforce and internal systems.
Keep documentation, notes, communications, and recovery milestones audit-ready.
Track portfolio performance and recovery metrics.
Identify recurring issues, operational bottlenecks, and process improvement opportunities.
Partner with the Senior Manager to continuously improve recovery workflows as the business scales.
Who You Are
You enjoy solving complex business problems and can remain calm and professional during difficult conversations. You're comfortable balancing financial outcomes with relationship management and know how to negotiate collaboratively while protecting the company's interests.
You are:
A confident communicator who can build credibility with restaurant owners and business operators.
Commercially minded, with the ability to understand contracts, financial performance, and business risk.
Organized and detail-oriented, able to manage multiple active recovery cases simultaneously.
Relationship-driven, balancing firmness with empathy and professionalism.
Curious about hospitality and motivated to understand the operational realities restaurant owners face.
Collaborative and comfortable partnering across Legal, Finance, Partner Success, and Operations.
Accountable and proactive, taking ownership of outcomes without requiring constant direction.
Minimum Qualifications
3–5 years of experience in B2B collections, commercial account recovery, credit, receivables management, or a similar client-facing financial role.
Experience negotiating payment plans, settlements, or commercial resolutions.
Strong understanding of commercial agreements and contractual obligations.
Experience conducting financial negotiations with business owners or executive stakeholders.
Experience using CRM platforms such as Salesforce, HubSpot, or similar systems.
Strong organizational, written, and verbal communication skills.
Ability to work full-time from our Austin office.
Preferred Qualifications
Experience in hospitality, restaurant finance, fintech, banking, commercial lending, or alternative financing.
Familiarity with secured lending concepts and UCC filings.
Startup or high-growth company experience.
Experience partnering with legal teams during commercial recovery efforts.
Why You'll Love Working at inKind
Build meaningful relationships with thousands of restaurant partners across the country.
Join a fast-growing fintech company transforming how restaurants access capital and grow their businesses.
Work alongside smart, collaborative teammates who value ownership, curiosity, and execution.
Have direct visibility into business performance and opportunities to influence operational improvements.
Enjoy a high-impact role where your work directly contributes to the company's financial success.
Salary:
$80,000 - 90,000 + Benefits
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Chicago
ОфисCyprus
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ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
ГибридjuniorГеография найма не уточнена
seniorГеография найма не уточнена
seniorГеография найма не уточнена
УдалённоRemote (United States | Canada)
УдалённоUnited Kingdom; Spain; We sincerely thank all applicants in advance for submitting their interest in this opportunity
ГибридleadToronto, Ontario
УдалённоseniorMaryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
ГибридTampa, United States; Austin, United States
seniorГеография найма не уточнена
УдалённоГеография найма не уточнена
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)